# MA-846.072022: MyCERT Alert - Alert on Fake Winning Contest Shopee

**Date:** 27 Jul 2022  
**Source:** https://www.mycert.org.my/portal/advisory?id=MA-846.072022  
**Advisory ID:** MA-846.072022

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**1.0 Introduction**
MyCERT has received several reports from local internet users about people impersonating Shopee employees as part of their scams. These individuals will contact people through various messaging platforms, such as WhatsApp, to offer job opportunities, cash rewards, and lucky draw prizes.
Shopee emphasises in their official statement that they do not employ any individuals to recruit employees through messaging platforms for the purpose of increasing merchant exposure. Furthermore, Shopee will only host contests like Lucky Draws, Tap and Win, and Spin and Win through the official Shopee app, official Shopee social media pages, and official Shopee WhatsApp verified business account, all of which will bear the 'verified' check marks.
**2.0 Impact**
- Identity theft as confidential details of the victim is stolen and used for other malicious activities
- Massive loss of money to victims
**3.0 Modus Operandi**
Local internet users can refer to the online shopping safety tips for more details about the modus operandi that is being used by the scammer.
- <https://shopee.com.my/m/online-shopping-safety-tips>
- <https://shopee.com.my/blog/shopee-scams/>
**4.0 Recommendations**
Listed below are some recommendations for users as preventive measures and mitigation steps against this phishing campaign:
1. MyCERT further urged the public to avoid falling prey to these fake offers or rewards and to quickly file a police report if they encounter or fall victim to such scams.
2. The public can also reach out to the Royal Malaysia Police (PDRM) via the CCID Infoline at 013-211 1222, or the CCID Scam Response Centre at 03-2610 1559 or 03-2610 1599.
3. Use the SEMAKMULE platform to help you check on the bank accounts and telephone numbers that are involved with commercial crimes.
- URL: <https://ccid.rmp.gov.my/semakmule/>
- Google Play Store: Check Scammers CCID
4. The public can also contact Shopee departments for clarification when in doubt of an offer. For employment uncertainties, public can send an email to [[email protected]](/cdn-cgi/l/email-protection). Meanwhile, users who are unsure about specific promotions or contests can verify with Shopee’s customer service hotline at 03-2777 9222 or via email at [[email protected]](/cdn-cgi/l/email-protection).
For further enquiries, please contact MyCERT through the following channels:
E-mail: cyber999[at]cybersecurity.my 
Phone: 1-300-88-2999 (monitored during business hours)  
Mobile: +60 19 2665850 (24x7 call incident reporting) 
Business Hours: Mon - Fri 09:00 -18:00 MYT 
Web: <https://www.mycert.org.my> 
Twitter: <https://twitter.com/mycert> 
Facebook: <https://www.facebook.com/mycert.org.my>
**5.0    References**
1. <https://ringgitplus.com/en/blog/personal-finance-news/shopee-alerts-public-of-scammers-impersonating-employees-to-offer-employment-and-rewards.html>
2. <https://semakmule.rmp.gov.my/>
3. <https://shopee.com.my/m/online-shopping-safety-tips>
4. <https://shopee.com.my/blog/shopee-scams/>