# MA-765.012020: MyCERT Alert - Windows 7 Support Ended On 14 January 2020

**Date:** 16 Jan 2020  
**Source:** https://www.mycert.org.my/portal/advisory?id=MA-765.012020  
**Advisory ID:** MA-765.012020

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**1.0 Introduction**
Microsoft made a commitment to provide 10 years of product support for Windows 7 when it was released on October 22, 2009. This 10-year period has now ended, and Microsoft has discontinued Windows 7 support so that we can focus our investment on supporting newer technologies and great new experiences. The specific end of support day for Windows 7 was January 14, 2020.
**2.0 Impact**
Technical assistance and software updates from Windows Update that help protect user’s PC are no longer available for the product. System with Windows 7 still work, but it will become more vulnerable to security risks and malware in the future if there is new securities issues found.
**3.0 Affected System and Devices**
All devices installed with windows 7 version will be affected.
**4.0 Recommendations**
Microsoft strongly recommends the user to move to Windows 10 to avoid a situation where it need service or support that is no longer available.
Generally, MyCERT advises the users of this devices to be updated with the latest security announcements by the vendor and follow best practice security policies to determine which updates should be applied.
For further enquiries, please contact MyCERT through the following channels:
E-mail: cyber999[at]cybersecurity.my
Phone: 1-300-88-2999 (monitored during business hours)
Fax: +603 - 8008 7000 (Office Hours)
Mobile: +60 19 2665850 (24x7 call incident reporting)
SMS: CYBER999 REPORT EMAIL COMPLAINT to 15888
Business Hours: Mon - Fri 09:00 -18:00 MYT
Web: <https://www.mycert.org.my>
Twitter: <https://twitter.com/mycert>
Facebook: <https://www.facebook.com/mycert.org.my>
**5.0    References**
- https://support.microsoft.com/en-au/help/4057281/windows-7-support-ended-on-january-14-2020
- https://support.microsoft.com/en-us/help/4530734/windows-7-update-kb4530734
- https://venturebeat.com/2020/01/14/microsoft-ends-support-for-windows-7-what-you-need-to-know/