Washington Administrative Code › Title 132Z - Cascadia College › Chapter 132Z-112 - Student rights and responsibilities › Section 132Z-112-110 - Conflict resolution

Current through Register Vol. 24-14, July 15, 2024
Students have the right to express and resolve
				misunderstandings, alleged violation of a college policy, procedure or
				regulation or alleged inequitable treatment, or retaliation according to the
				stated conflict resolution procedures set forth in these provisions.
Conflict resolution procedure.
The purpose of the student conflict resolution procedure is to
				provide each student with an informal or formal option to express and resolve
				any misunderstanding and to address the perception of unfair treatment by a
				faculty member, or member of the college staff. First, the student may follow
				an informal procedure. Second, if the informal procedure does not resolve the
				issue/concern, the student may initiate a formal procedure and request a
				hearing before the conflict resolution council.
The student may waive his or her right to have the matter
				resolved informally. In either case, the student must initiate proceedings with
				the college within twenty days of the occurrence which gave rise to the
				concern/issue. The conflict resolution procedure promotes constructive dialogue
				and understanding. Most concerns/issues are resolved by direct, courteous and
				respectful communication.
Concerns/issues excluded: Students may not use this process for
				resolving disciplinary outcomes of summary suspension or other disciplinary
				procedures; grade appeals; for challenging federal and state laws; or those
				rules and regulations, policies and procedures adopted by the college, and/or
				the state board for community and technical colleges.
Students should follow the following conflict resolution
				procedure to resolve concerns/issues as described in the purpose
				section:
Informal conflict resolution procedure.
A student who believes a college faculty or staff member has
				treated him or her unfairly or has a concern/issue shall first discuss it
				directly with the individual. The purpose of this discussion should be to
				clarify the perceived concern/issue and request specific action.
If the concern/issue is not resolved or if the student is
				apprehensive about talking directly with the staff or faculty member involved,
				the student may request an appointment with the appropriate dean for student
				learning for issues relating to classroom instruction, or administrator or
				designee for issues relating to staff. The dean or administrator may act as a
				mediator to resolve the concern/issue in a prompt and fair manner.
Formal conflict resolution procedure.
(1) In the event resolution is not achieved
			 through the informal procedure, the student may initiate a formal procedure by
			 writing a letter to the appropriate dean for student learning for issues
			 related to classroom instruction or the appropriate unit administrator or
			 designee for issues related to staff within twenty working days after the
			 incident. The letter must include a:
Detailed description of the issue/concern, including dates and
				times;
Summary of the actions taken by the student to resolve the
				concern/issue; and
Proposed solution.
(2) The appropriate unit administrator or
			 designee shall attempt to resolve the concern/issue by:
Serving as an intermediary between the student and the faculty
				or staff member and after a review of the facts of the situation and talking
				with the appropriate faculty or staff involved, the unit administrator or
				designee will decide how to best resolve the issue/concern promptly and
				fairly.
The unit administrator or designee handling the case will
				notify the student in writing of the decision within ten working
				days.
Statutory Authority: Executive Order 97-02,
				  RCW
				  28B.10.902 and 28B.20.903. 05-06-003, §
										132Z-112-110, filed 2/17/05,
				  effective 3/20/05.