Wisconsin Administrative Code › Public Service Commission › Chapter PSC 113 - Service Rules For Electrical Utilities › Subchapter IX - Electric Meter Testing Programs and Record Requirements › Section PSC 113.0922 - Customer request and commission referee tests

Current through June 24, 2024
(1) CUSTOMER
				REQUEST TEST. Each utility shall promptly make a test of any metering
				installation upon request of the customer if 24 months or more have elapsed
				since the last requested test of the meter in the same location. The test shall
				consist of an inspection of the meter connections and a test for accuracy
				either at the utility testing shop or on the customer's premises. The
				commission staff may order a meter test if it deems necessary. At the
				customer's request and expense the installation shall be checked for accidental
				grounds. The customer shall be furnished a report of the result of the test.
				(See s.
				PSC
				113.0924 for adjustment of bills for inaccurate
				meters.)
(2) COMMISSION REFEREE
				TEST. Upon written application to the commission by any electric utility
				customer, the commission will referee a test covering the accuracy and
				integrity of the customer's power meter installation, including an inspection
				and verification of the connections and any other check or test which appears
				desirable. The test will be performed in accordance with ss.
				PSC
				113.0905 through 113.0915 as applicable and shall be
				made in accordance with s.
				PSC 113.0811(1)
				(c). The commission may limit the
				availability, number or frequency of such referee tests for the same customer
				at the same location where, in its judgment, the requests are too frequent,
				burdensome, abusive, or otherwise unwarranted by the available information or
				evidence.
(3) METER RETENTION.
(a)
After a customer requested
				test.
When a utility performs a customer requested test on a
				customer's meter under sub. (1) or when the commission requests that a meter be
				tested, the utility shall keep the tested meter, in "as tested" condition, at a
				designated location on the utility's premises for at least one full billing
				period plus 4 weeks after the test result report is issued so that the meter is
				available should another meter test be requested. If the meter tests as
				accurate, the utility may choose to keep the tested meter installed at the
				customer's premises for the designated time period rather than storing it at
				the utility's premises.
(b)
After a referee test.
When a utility performs a referee test
				on a customer's meter under sub. (2), the utility shall keep the tested meter,
				in "as tested" condition, at a designated location on the utility's premises
				for at least 10 business days after the test result report is issued so that
				the meter is available should further testing or review be needed. If the meter
				tests as accurate, the utility may choose to keep the tested meter installed at
				the customer's premises for the designated time period rather than storing it
				at the utility's premises.
(c)
When a complaint or dispute occurs.
When a utility receives a
				complaint under s.
				PSC
				113.0610 or is notified about a dispute under s.
				PSC
				113.0407 involving a meter-related issue, the utility
				shall keep the meter, in "as tested" condition, at a designated location on the
				utility's premises for at least one full billing period plus four weeks after
				the complaint or dispute and any appeal of that dispute is resolved so that the
				meter is available should testing be requested. If the meter was tested during
				the complaint or dispute process, and it tested as accurate, the utility may
				choose to keep the tested meter installed at the customer's premises for the
				designated time period rather than storing it at the utility's
				premises.