Wisconsin Administrative Code › Public Service Commission › Chapter PSC 113 - Service Rules For Electrical Utilities › Subchapter IV - Electric Billing and Payment Procedures › Section PSC 113.0408 - Application for residential service

Current through June 24, 2024
(1) For purposes of
				this section, "written" or "in writing" means legibly printed on paper or, with
				the intended recipient's permission, legibly printed in an electronic form that
				the recipient can electronically store and retrieve for future
				reference.
(2)
(a) A residential user of electric service
				shall apply for service.
(b) A
				utility may require a verbal or written application for residential service.
				The utility shall establish a written policy for when a written application is
				required. A utility may accept an application for service from a person other
				than the user or potential user of service.
(c)
1.
				Except as provided in par. (d) and sub. (3), a utility may only require that an
				applicant provide the following information in an application:
a. Legal name and birthdate of the user of
				service and the person responsible for bill payment, if different than the
				user.
b. If the user of service has
				telephone service, the telephone number of the user of service. If the person
				responsible for bill payment is different than the user and the person
				responsible for bill payment has telephone service, the utility may also
				require the telephone number of the person responsible for bill payment. Lack
				of telephone service is not grounds for service refusal.
c. Address where service is to be
				provided.
d. Mailing address if
				different from service address.
e.
				Date requested for service to begin.
f. The most recent previous address of the
				person responsible for bill payment.
g. Initial identification data under subd.
				2.
2. A utility shall
				accept any of the following items as adequate initial identification data,
				although it may accept other forms of identification:
a. Driver's license number.
b. State identification card
				number.
c. Passport
				number.
d. Social security number
				or the last 4 digits of the social security number.
3. If a utility requests the initial
				identification data under subd. 2., it shall inform the applicant of all
				acceptable forms of initial identification data and allow the applicant to
				choose which the applicant wishes to provide.
(d) If a utility determines that an
				applicant's response under par. (c) 1. a. to f. indicates that additional
				information is necessary to further evaluate the applicant's credit history or
				identity, the utility may require the applicant's addresses for the past 6
				years as part of its application for service. Each utility shall establish a
				written policy for requesting the application information under this
				paragraph.
(e) A utility may
				request information other than that listed in pars. (c) and (d), but before
				requesting it the utility shall inform the applicant that providing that
				information is optional.
(f) A
				utility may refuse or disconnect service for failure to provide any information
				specified in par. (c) 1. a., c., e., and f. or par. (d).
Note:
See sub. (3) (a) about what can be
				  required if an applicant refuses to provide the initial identification data
				  under s. PSC 113.0408(2) (c) 1. g.