Washington Administrative Code › Title 296 - Labor and Industries, Department of › Chapter 296-17A - Classifications for Washington workers' compensation insurance › Section 296-17A-5301 - Classification 5301

Current through Register Vol. 24-14, July 15, 2024
5301-10
Accounting or bookkeeping services
Applies to establishments engaged in providing general
				accounting or bookkeeping services to others. Types of services contemplated by
				establishments subject to this classification include, but are not limited
				to:
* Auditing;
* Tax preparation;
* Medical or dental claims processing and billing;
* Advisory services. This classification includes:
* Clerical office;
* Outside sales, and personnel who travel from one office to
				another.
This classification excludes establishments engaged primarily
				in management consultant services that are not otherwise classified, which are
				to be reported separately in classification 5301-12.
Special note
:
This classification
				is limited to employers engaged in such services being provided to the general
				public. This is a services only classification and does not include retailing
				or store operations, nor is this classification to be assigned to employers
				setting up separate business operations to manage other commonly owned or
				operated business undertakings unless coincidentally the other operations are
				also subject to this classification.
5301-11
Law firms
Applies to establishments engaged in providing legal services
				to others. Law firms may specialize in one or more areas of law. This
				classification includes clerical office and outside sales personnel who travel
				from one office environment to another.
Special note
:
This is a services
				only classification and does not include retailing or store operations, nor is
				this classification to be assigned to employers setting up separate business
				operations to manage other commonly owned or operated business undertakings
				unless coincidentally the other operations are also subject to this
				classification.
5301-12
Management consultant services, N.O.C.
Applies to establishments engaged in providing management
				consulting services not covered by another classification (N.O.C.). Management
				consultants typically will observe and analyze:
* Computer or communication systems;
* Mail distribution;
* Organizational structures;
* Planning or development of related business needs;
* Work processes or work flows.
After a thorough analysis, consultants usually prepare a
				written report for the customer which identifies problem areas and/or
				recommends improvements to processes or equipment. Consultants may remain to
				oversee the implementation of the recommended improvements. Consultants subject
				to this classification do not sell any product they have recommended although
				they may act as an agent for their client in purchasing the product. Consulting
				projects vary from client to client depending upon the contract. Included
				within this classification are businesses that provide similar consultative
				services such as, but not limited to:
* Advertising agencies;
* Employer representative organizations;
* Mortgage brokers and financial advisers who do not make
				purchases on behalf of their clients;
* Public relations companies.
This classification includes clerical office staff, outside
				sales personnel and other staff who travel from one office to another.
This classification excludes businesses that perform computer
				consulting for others, which is to be reported in classification 5302.
Special note
:
This classification
				is limited to employers engaged in such services being provided to the general
				public. This is a services only classification and does not include retailing
				or store operations, nor is this classification to be assigned to employers
				setting up separate business operations to manage other commonly owned or
				operated business undertakings unless coincidentally the other operations are
				also subject to this classification.
5301-13
Credit bureaus; collection
			 agencies
Applies to establishments that are licensed to provide
				collection and/or credit investigation services to others. Services include,
				but are not limited to:
* Checking the credit backgrounds of their client's potential
				customers;
* Collection of NSF checks or delinquent debts owed to clients
				of the collection agency.
If debts are not collected, the service agency may initiate
				legal proceedings against the debtor. This classification includes clerical
				office and outside sales personnel, and other staff who travel from one office
				to another.
This classification excludes establishments engaged in
				providing process and legal messenger services which are to be reported
				separately in classification 6601.
5301-14
Employment agencies
(
only to be assigned by the temporary
				help/leasing underwriter
)
Applies to establishments that are licensed to provide
				employment services for others. Clients of employment agencies may be persons
				seeking employment or companies looking for employees. Employment agencies
				usually conduct preliminary interviews with candidates for positions prior to
				referring them to their client companies for interviews. Generally,
				establishments subject to this classification place people in permanent
				positions. This classification includes clerical office and outside sales
				personnel, and staff who travel from one office to another.
This classification excludes:
* Employees of a temporary help agency who are assigned to work
				in the administrative or branch offices of the agency who are to be reported
				separately in classification 7104;
* Employees of a temporary help agency who are assigned on a
				temporary basis to its customers who are to be reported separately in the
				appropriate temporary help classification.
5301-15
Court reporting services
Applies to establishments engaged in providing court reporting
				services to others. Court reporters record verbatim testimony presented in
				court proceedings, depositions, public hearings or meetings. The most
				frequently used method to record testimony is by stenotype machine, although it
				may be recorded by voice recording on audio tape, or by manual shorthand.
				Transcription of the recorded material may be performed by the court reporter
				or by "note readers" or typists. The majority of court reporters today use
				computer-aided transcription systems. Court reporters may also offer notary
				public services for their clients. This classification includes clerical office
				and staff who travel from one office to another.
5301-16
Service and professional
			 organizations
Applies to establishments engaged in protecting or furthering
				the interest of their members and/or the general public. Many of these operate
				as nonprofit organizations. Service and professional organizations may perform
				one or many of the following activities:
* Administer certification tests;
* Arbitrate disputes;
* Award scholarships;
* Collect membership dues;
* Compile, review, and disseminate informational data;
* Disburse funds;
* Host conventions;
* Issue vehicle license registrations, plates, decals, and
				certificates of title;
* Lobby the legislature;
* Manage promotional marketing programs;
* Maintain a membership directory;
* Offer insurance programs;
* Operate a tourist information center;
* Organize fund-raising campaigns;
* Perform charitable community services;
* Perform collective bargaining;
* Provide counseling, adoption, and advocacy services;
* Provide job placement assistance;
* Publish a newsletter;
* Research and interpret local, state, and federal regulations
				and apprise members of the results;
* Sponsor athletic leagues and tournaments;
* Sponsor educational training programs.
Also included in this classification are Economic Development
				Councils, Boards, or Associations. These nonprofit organizations provide
				economic consulting services and related statistics to government and industry
				in the promotion of economic stability, and recruit businesses that will create
				jobs and provide loans from the grant funds they manage. This classification
				includes clerical office and outside sales personnel who travel from one office
				environment to another.
This classification excludes:
* Collection of donated items by truck which is to be reported
				separately in classification 1101;
* Labor unions and employee representative associations which
				are to be reported separately in classification 6503.
Special note
:
If a charitable
				organization subject to classification 5301 operates a retail store for the
				sale of donated items, the collection of those items by truck, and all store
				operations, are to be reported separately in classification 6504.
5301-18
Telephone answering
			 services
Applies to establishments engaged in providing telephone
				answering services or call centers for others. Customers include, but are not
				limited to:
* Attorneys;
* Medical professionals;
* Private businesses;
* Individuals.
Most answering services today use computerized communications
				systems to identify company names when answering calls for various companies,
				obtain correct information about the company to respond to questions, record
				and relay accurate messages in a timely manner. Related services often offered
				to customers by telephone answering service companies or call centers include,
				but are not limited to:
* Dispatching;
* Monitoring alarm systems;
* Placing reminder calls;
* Rental of office space;
* Scheduling appointments for customers;
* Taking orders for customers;
* Troubleshooting technical problems;
* Telemarketing;
* Voice mail or paging.
This classification includes clerical office personnel and
				staff who travel from one office to another.
5301-19
Travel agencies
Applies to establishments engaged in providing travel
				arrangement services for others. Travel agencies coordinate all types of travel
				arrangements for their clients through:
* Air;
* Bus lines;
* Car rental agencies;
* Cruise;
* Hotels;
* Motels;
* Related travel providers;
* Resorts;
* Train;
* Travel insurance companies. Services vary and could
				include:
* Arrangement of special needs for people with disabilities or
				elderly travelers;
* Booking reservations;
* Delivery of tickets and itineraries to clients;
* Selling tickets for tours, excursions, or other entertainment
				events.
This classification includes clerical office and sales staff
				who travel from one office to another.
5301-21
Word processing, secretarial,
			 tutoring, or interpreter services
Applies to establishments engaged in providing word processing, secretarial, tutoring, or interpreter services to others. Services include,
				but are not limited to:
* Correcting assignments;
* Desktop publishing;
* Dictation and transcription services;
* Instruction;
* Making copies of documents;
* Student assessments;
* Typing/compiling reports, proposals, resumes, or
				correspondence;
* Testing;
* Sending faxes.
This classification includes clerical office and outside
				personnel who travel from one office or instructional environment to
				another.
Excluded operations:
Classification
5301-21
excludes:
* Tutoring programs operated by schools, libraries, and any
				other organization or enterprise classified
6103
and/or
6104.
Note
:
WAC
				296-17-31017 multiple
				classifications must be applied when more than one basic classification is
				assigned.
Special note
:
This classification
				is limited to employers engaged in such services being provided to the general
				public. This is a services only classification and does not include retailing
				or store operations, nor is this classification to be assigned to employers
				setting up separate business operations to manage other commonly owned or
				operated business undertakings unless coincidentally the other operations are
				also subject to this classification.
Special note:
This classification is limited to
				  employers engaged in such services being provided to the general public. This
				  is a services only classification and does not include retailing or store
				  operations, nor is this classification to be assigned to employers setting up
				  separate business operations to manage other commonly owned or operated
				  business undertakings unless coincidentally the other operations are also
				  subject to this classification.
WAC
				  296-17-31017
				  multiple classifications must be applied when more than one basic
				  classification is assigned.