reglab/statecodes huggingface dataset:
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-624.2 - Obligation

Current through Register Vol. 48, No. 6, June 28, 2024
The applicant shall, at the option of the telephone utility,
				  be required to sign a service agreement or a contract. In the absence of such
				  service agreement or contract, the accepted application shall constitute a
				  contract between the telephone utility and the applicant, obligating the
				  applicant to pay for service in accordance with the telephone utility's tariff
				  currently on file with the commission, and to comply with the commission's and
				  the telephone utility's rules and regulations.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-624.3 - Termination

Current through Register Vol. 48, No. 6, June 28, 2024
When a customer desires to have his service terminated, he
				  must notify the telephone utility. Such notification may be oral or in writing.
				  The telephone utility shall be allowed a reasonable period of time after the
				  receipt of such notice to send a final bill.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-625 - Reasons for Denial or Discontinuance of Service

Current through Register Vol. 48, No. 6, June 28, 2024
Service may be refused or discontinued for any of the reasons
				  listed below, for any reason set forth in the utility's tariffs, or for any
				  reason set forth in the utility's individual contracts for services. Unless
				  otherwise stated, the customer shall be allowed a reasonable time in which to
				  comply with the rule before service is discontinued.
a. Without notice, in the event of a
				condition determined by the telephone utility to be hazardous or
				dangerous.
b. Without notice, in
				the event of customer use of equipment in such a manner as to adversely affect
				the telephone utility's service to others.
c. Without notice, in the event of
				unauthorized use of telephone service.
d. For the customer tampering with equipment
				furnished and owned by the telephone utility.
e. For violation of and/or non-compliance
				with the commission's Orders or regulations governing service supplied by the
				telephone utilities.
f. For failure
				of the customer to fulfill his contractual obligations for service and/or
				facilities subject to regulation by the commission.
g. For failure of the customer to permit the
				telephone utility reasonable access to its equipment.
h. In cases involving abnormal and excessive
				use of toll service, service may be denied two (2) days after written notice is
				given to the customer, unless satisfactory arrangements for payment are
				made.
i. For failure of the
				customer to provide the telephone utility with a deposit as authorized by
				103-621(1).
j. For failure of the
				customer to furnish permits, certificates, and/or right-of-ways, as necessary
				to obtain service, or in the event such permissions are withdrawn or
				terminated.
k. Where there is
				probable cause to believe that there is illegal or willful misuse of telephone
				utility's service.
l. No telephone
				utility shall be required to furnish its service or to continue its service to
				any applicant who, at the time of such application, is indebted under an
				undisputed bill to such telephone utility for telephone service previously
				furnished such applicant or furnished any other member of the applicant's
				household. However, for the purposes of this regulation, the telephone utility
				may not consider any indebtedness which was incurred by the applicant or any
				member of his household more than six (6) years prior to the time of
				application.
m. For non-payment of
				that portion of the bill rendered by the telephone utility for telephone
				service billed for another telephone utility.
n. Without notice, in the event of a PSP
				violation of a commission Order of which the PSP has been notified and has
				failed to correct the violation within the amount of time specified in such
				notification.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-626 - Insufficient Reasons for Denying Service

Current through Register Vol. 48, No. 6, June 28, 2024
The following shall not constitute cause for refusal of
				  service to a present or prospective customer:
a. Non-payment for services by a previous
				occupant of the premises to be served, unless such previous occupant shall
				benefit from such new service or unless the new occupant benefited from such
				old service.
b. Failure to pay for
				merchandise purchased from the telephone utility.
c. Failure to pay for any non-regulated
				equipment or services provided by the utility.
d. Failure to pay for business service at a
				different location and a different telephone number shall not constitute
				sufficient cause for refusal of residential service or vice versa.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-627 - Rights of Access

Current through Register Vol. 48, No. 6, June 28, 2024
The authorized agents of the telephone utility shall have the
				  right of access to the premises supplied with telephone service, at reasonable
				  hours, for the purpose of maintenance, removal and inspection or for any other
				  purpose which is proper and necessary in the conduct of the telephone utility's
				  business.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-628 - Complaints

Current through Register Vol. 48, No. 6, June 28, 2024
A. Complaints
				concerning the charges, practices, facilities, or service of the telephone
				utility shall be investigated promptly and thoroughly by the telephone utility.
				The telephone utility shall keep such records of customer complaints as will
				enable it to review and analyze its procedures and actions.
B. The telephone utility, except in cases of
				high toll usage, and when given at least four hours notice shall not terminate
				service to a complainant until an answer to the complaint is conveyed to the
				ORS. A written or oral response is allowable for complaints that the telephone
				utility wishes to dispose of immediately. The use of an oral response does not
				preclude supplying the ORS with a written response to written
				complaints.
C. The ORS shall
				promptly and thoroughly investigate complaints concerning the charges,
				practices, facilities, or service of the utility. Each utility shall respond to
				the complaint conveyed to the utility by the ORS in a timely and thorough
				manner. This time period shall not exceed ten (10) days from the day the
				complaint is received by the utility, except that the ORS may give the company
				additional time to respond upon request and for good cause shown.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-629 - Tariffs, Rules and Regulations

Current through Register Vol. 48, No. 6, June 28, 2024
A copy of the telephone utility's tariffs as filed with the
				  commission and provided to the ORS shall be available for inspection by the
				  public.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-630 - System Which Telephone Utility Must Maintain

Current through Register Vol. 48, No. 6, June 28, 2024
Each telephone utility, unless specifically relieved in any
				  case by the commission from such obligation, shall operate and maintain in
				  safe, efficient and proper conditions, all of the facilities and
				  instrumentalities used in connection with the furnishing of telephone service
				  excluding customer provided equipment.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 3 - CUSTOMER RELATIONS › Section 103-633 - Procedures for Termination of Service

Current through Register Vol. 48, No. 6, June 28, 2024
Service may be terminated for non-payment of a bill, provided
				  that the telephone utility has made a reasonable attempt to effect collection
				  and has given the customer written notice that he has five days in which to
				  make settlement on his account or have his service disconnected. Service will
				  be terminated only on Monday through Thursday between the hours of 8:00 A.M.
				  and 4:00 P.M., unless provisions have been made to have someone available to
				  accept payment and reconnect service.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-640 - Requirements for Good Engineering Practice

Current through Register Vol. 48, No. 6, June 28, 2024
The plant of each telephone utility shall be constructed,
				  installed, maintained, and operated in accordance with accepted good
				  engineering practices and regulations, included by reference as part of these
				  rules as far as possible. Continuity of service, uniformity in quality of
				  service furnished, and the safety of persons and property shall be
				  maintained.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-641 - Acceptable Standards

Current through Register Vol. 48, No. 6, June 28, 2024
Unless otherwise specified by the commission, each telephone
				  utility shall use the applicable provision in the publication listed below as
				  standards of accepted good practices:
a. Latest edition of The National Electrical
				Safety Code.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-643 - Adequacy of Service

Current through Register Vol. 48, No. 6, June 28, 2024
The capacity of the telephone utility's plant shall be
				  sufficiently large to meet all reasonably expected requests for service. See R.
				  103-663(1).
				  Where new construction is required, reasonable allowance will be made for
				  construction and activation of new facilities.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-644 - Inspection of Plant

Current through Register Vol. 48, No. 6, June 28, 2024
A. Each
				telephone utility shall adopt a program of inspection of its plant in order to
				determine the necessity for replacement and repair. The frequency of various
				inspections shall be based on the telephone utility's experience and accepted
				good practice. Each utility shall keep sufficient records to give evidence of
				compliance with its inspection programs as set forth in R.
				103-640
				through -654 of these rules and regulations.
B. Each telephone utility shall maintain its
				plant, equipment, and other facilities at all times in a reasonably adequate
				and serviceable condition consistent with the commission's Rules and accepted
				industry standards.
C. The
				telephone equipment, apparatus and lines furnished by the telephone utility
				shall remain the property of the telephone utility, and no instrument,
				appliance or device of any kind not furnished by the telephone utility shall be
				attached to or in any way used in connection with such telephone equipment,
				apparatus, and lines, either directly or indirectly, by induction or otherwise,
				except in accordance with the guidelines contained in Part 68 of the Federal
				Communications Commission's Rules and Regulations. In the event any instrument,
				apparatus, or device of any kind other than that furnished by the telephone
				utility, or as excepted above, is attached to or connected with any part of its
				properties, the telephone utility shall have the right to remove such
				instrument, apparatus, or device in accordance with the applicable
				law.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-645 - Hazardous Locations

Current through Register Vol. 48, No. 6, June 28, 2024
Explosive Atmospheres and Other Hazardous Locations. No
				  telephone utility shall be required to install or maintain any of its apparatus
				  or equipment in explosive atmospheres, or at outdoor or other locations which,
				  in its judgment, are not suitable for the location of its service and
				  facilities.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 4 - ENGINEERING › Section 103-646 - Emergency Operation

Current through Register Vol. 48, No. 6, June 28, 2024
A.
				Telephone utilities shall make reasonable provisions to meet emergencies
				resulting from failures of lighting or power services, unusual and prolonged
				increases in traffic, illness of personnel, or from fire, storm, or other acts
				of God and inform its employees as to procedures to be followed in the event of
				emergency in order to prevent or minimize interruption or impairment of
				telephone service.
B. Each central
				office shall contain as a minimum two hours of battery reserve. All central
				offices shall make adequate provisions for emergency power. In offices without
				installed emergency power facilities, there shall be a mobile power unit
				available which can be delivered and connected within the period of the battery
				reserve and can maintain the office for an extended period of time.
C. In exchanges exceeding 5,000 lines, a
				permanent auxiliary power unit shall be installed.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 5 - INSPECTION AND TESTS › Section 103-650 - Telephone Utility Inspection and Test

Current through Register Vol. 48, No. 6, June 28, 2024
A. Each telephone utility shall adopt a
				program of periodic tests, inspections, and preventive maintenance aimed at
				achieving efficient operation of its system and the rendition of safe, adequate
				and continuous service.
B. Each
				telephone utility shall maintain or have access to test facilities enabling it
				to determine the operating and transmission capabilities of all equipment and
				facilities provided by the telephone utility both for routine maintenance and
				for trouble location. The actual transmission performance of each telephone
				network shall be monitored in order to determine if the established objectives
				and operating requirements are met. This monitoring function shall consist of
				circuit order tests prior to placing trunks in service, routine periodic trunk
				tests, periodic noise tests of a sample of customer loops in each exchange, and
				special transmission surveys of the telephone network.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 5 - INSPECTION AND TESTS › Section 103-651 - ORS Inspection and Test

Current through Register Vol. 48, No. 6, June 28, 2024
When inspections, audits, or examinations are conducted by
				  the ORS, its staff, or its representatives, to ensure or determine if the
				  provision of these rules herein contained are being adhered to, each telephone
				  utility shall assist with such test as requested provided such request is in
				  accordance with all legal requirements and sanctions.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 5 - INSPECTION AND TESTS › Section 103-652 - Testing Facilities

Current through Register Vol. 48, No. 6, June 28, 2024
A. Each
				telephone utility shall, unless specifically excused by the commission, provide
				such instruments and other equipment and facilities as may be necessary to make
				the tests required of it by these rules or other orders of the commission or as
				requested by the ORS. The apparatus and equipment so provided shall be
				available at all times for inspection by any member or authorized
				representative of the ORS.
B. Each
				telephone utility shall make such tests as are prescribed under these rules
				with such frequency and in such manner and at such places as is herewith
				provided, as requested by the ORS, or as may be approved or ordered by the
				commission.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 5 - INSPECTION AND TESTS › Section 103-653 - Trouble Reports

Current through Register Vol. 48, No. 6, June 28, 2024
A. Each
				telephone utility shall provide for the receipt of customer trouble reports at
				all hours and make a full and prompt investigation of all trouble reports. Each
				telephone utility shall maintain an accurate record of trouble reports made by
				its customers. This record shall include appropriate identification of the
				customer or service affected, the time, date, and nature of the report, the
				action taken to clear trouble or satisfy the trouble, and the date and time of
				trouble clearance or other disposition. This record shall be available to the
				ORS or its authorized representatives upon request at any time within the
				period prescribed for retention of such records.
B. Provisions shall be made to clear all
				trouble of any emergency nature at all hours, consistent with the needs of
				customers and the personal safety of telephone utility personnel.
C. Provisions shall be made to normally clear
				all other out-of-service troubles not requiring unusual repair, such as cable
				failures, within 24 hours of the report received by the telephone utility
				excluding Sundays and holidays unless the customer agrees to another
				arrangement.
D. Provisions shall be
				made to keep all commitments to customers. If unusual repairs are required, or
				other factors preclude clearing of reported trouble promptly, reasonable
				efforts shall be made to notify affected customers.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 5 - INSPECTION AND TESTS › Section 103-654 - Maintenance of Plant and Equipment

Current through Register Vol. 48, No. 6, June 28, 2024
A.
				Each telephone utility shall adopt and pursue a maintenance program aimed at
				achieving efficient operation of its system so as to permit the rendering of
				safe, adequate and continuous service at all times.
B. Maintenance shall include keeping all
				plant and equipment in a good state of repair consistent with safety and the
				adequate service performance of the plant affected, such as:
1. Broken, damaged, or deteriorated parts
				which are no longer serviceable shall be repaired or replaced.
2. Adjustable apparatus and equipment shall
				be readjusted as necessary when found to be in an unsatisfactory operating
				condition.
3. Electrical faults,
				such as leakage or poor insulation, noise induction, crosstalk, or poor
				transmission characteristics shall be corrected to the extent
				practicable.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-660 - Quality of Service

Current through Register Vol. 48, No. 6, June 28, 2024
It shall be the obligation of each telephone utility,
				  dependent upon their ability to procure and retain suitable facilities and
				  rights for the construction and maintenance of the necessary circuits, to
				  furnish reasonably adequate telephone service to telephone customers in the
				  area or territory in which it operates. Such service is to be rendered
				  according to lawfully established and approved rates and charges for the
				  specific territory involved.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-661 - Interruptions of Service

Current through Register Vol. 48, No. 6, June 28, 2024
A. Each
				telephone utility shall make reasonable efforts to avoid interruptions of
				service, but when interruptions occur, service shall be reestablished within
				the shortest time practicable, consistent with safety.
B. Planned interruptions shall be made at a
				time that will not cause unreasonable inconvenience to customers and shall be
				preceded by adequate notice to those who will be affected.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-662 - Restrictions on Use of Service

Current through Register Vol. 48, No. 6, June 28, 2024
Each telephone utility may impose reasonable restrictions on
				  the use of telephone service during periods of excessive demand or other
				  difficulty which jeopardizes the quality of service to any group of
				  customers.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.1 - Availability of Service

Current through Register Vol. 48, No. 6, June 28, 2024
Orders for new service, where all tariff requirements have
				  been met, shall be completed within the interval shown below after receipt of
				  the application, excepting those where a later date is requested by the
				  customer or where special equipment or service is involved:
A. Service Orders for Installation and
				Re-installations:
85% within 5 working days
B. Commitments fulfilled: 85%
Commitments shall be made for a specific
				  day.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.2 - Equipment Requirements

Current through Register Vol. 48, No. 6, June 28, 2024
A. The
				central office and interoffice trunk equipment shall be maintained so as to
				meet the following standards during an average business day (8:00 AM to 5:00
				PM):
Failure rate on intraoffice calls--1.5%
Failure rate on interoffice calls--3%
The failure rate for interoffice calls applies to EAS and
				  multioffice trunking calls but not to toll calls.
B. The central office and interoffice trunk
				standards are the objectives to be used by the ORS staff when testing. The
				telephone utilities are not required to perform tests or maintain records of
				these items.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.3 - Subscriber Loop-Transmission Objectives

Current through Register Vol. 48, No. 6, June 28, 2024
The following standards are objectives to be used by the ORS
				  staff during testing at the subscriber's station protector. Acceptable
				  measurements are:
DC Line Current: greater than 20 mA
Circuit Loss: less than 8.5 db
Circuit Noise: less than 20 dBrnC
Power Influence: less than 90 dBrnC
Balance greater than 60 dB
(Where Balance (dB) = Power Influence - Circuit
				  Noise)
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.4 - Dialtone

Current through Register Vol. 48, No. 6, June 28, 2024
Central office equipment shall be maintained so as to meet
				  the following standards:
98% of all calls shall receive dialtone within three (3)
				  seconds.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.5 - Answering Time

Current through Register Vol. 48, No. 6, June 28, 2024
Each telephone utility shall provide adequate personnel and
				  equipment so as to meet the following service objectives under normal operating
				  conditions:
a. Toll and operator
				assistance calls answered within 10 seconds (does not include directory
				assistance calls): 90%
b. Calls to
				repair service answered within 20 seconds: 90%
c. Directory assistance answered within 30
				seconds: 80%
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.6 - Customer Trouble Reports

Current through Register Vol. 48, No. 6, June 28, 2024
A.
				Service by each telephone utility shall be such that the number of customer
				trouble reports per 100 total access lines in service per month shall not
				exceed the following:
EXCHANGE/REPORTING GROUP SIZE
OBJECTIVE
OVER 7,500 ACCESS LINES
5.0
UNDER 7,500 ACCESS LINES
7.0
Unusual situations caused by storms, unavoidable casualties
				  or other conditions causing an excess number of reports should be explained in
				  the trouble report.
B. A
				customer trouble report is any oral or written notice received by the telephone
				utility (other than problems detected by the telephone utility's internal
				diagnostics) indicating difficulty or dissatisfaction with the performance,
				physical condition, location or appearance of the utility's regulated telephone
				plant or equipment.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 6 - STANDARDS AND QUALITY OF SERVICE › Section 103-663.7 - Customer Out of Service Trouble Clearing Time

Current through Register Vol. 48, No. 6, June 28, 2024
Provisions shall be made to normally clear all out of service
				  troubles within twenty-four hours of the reported time to the telephone
				  utility, excluding weekends and holidays, unless the customer agrees to another
				  arrangement. The out of service trouble clearing time objectives for telephone
				  utilities is 85% within 24 hours.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 7 - SAFETY › Section 103-670 - Acceptable Standards

Current through Register Vol. 48, No. 6, June 28, 2024
As criteria of accepted good safety practice the commission
				  will use the applicable provisions of the standard listed in
				  R.103-641.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 7 - SAFETY › Section 103-671 - Protective Measures

Current through Register Vol. 48, No. 6, June 28, 2024
Each telephone utility shall exercise reasonable care to
				  reduce the hazards to which its employees, its customers and the general public
				  may be subjected.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-680 - Role of the Advisory Committee

Current through Register Vol. 48, No. 6, June 28, 2024
The Telecommunication Relay Service Advisory Committee shall
				  monitor the establishment, administration, and promotion of the
				  telecommunications relay service, and advise the commission on ways the service
				  may be enhanced to better meet the communication needs of the hearing and
				  speech impaired.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-681 - Committee Name

Current through Register Vol. 48, No. 6, June 28, 2024
The Advisory Committee shall be known as the
				  Telecommunications Relay Service (TRS) Advisory Committee.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-682 - Composition of the TRS Advisory Committee

Current through Register Vol. 48, No. 6, June 28, 2024
1. The TRS Advisory Committee shall be
				comprised of members from the agencies as designated by statute.
2. The TRS Advisory Committee shall select a
				person from among its members to serve as chairman.
3. Members of the TRS Advisory Committee
				shall serve at the pleasure of the Commission.
4. Members of the TRS Advisory Committee
				shall serve without compensation.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-683 - Meetings

Current through Register Vol. 48, No. 6, June 28, 2024
1. The TRS Advisory
				Committee shall meet no less than once per quarter. Other meetings shall be
				called at the discretion of the chairman.
2. Meetings shall be publicly noticed as far
				in advance as is practicable.
3.
				The chairman shall ensure that a qualified interpreter(s) is present at all
				called meetings.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-684 - Commission Approval

Current through Register Vol. 48, No. 6, June 28, 2024
1. The
				commission anticipates that the TRS Advisory Committee shall make all decisions
				which are necessary to perform its functions as specified in R.
				103-680.
				However, the commission retains its right to review and approve the decisions
				of the TRS Advisory Committee.
2.
				The commission Staff or the ORS Staff, TRS Advisory Committee members, or any
				other committee members, may require that committee recommendations be approved
				by the commission.
3. The
				commission must approve any and all proposed expenditures from the operating
				fund.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 6 - TELECOMMUNICATIONS UTILITIES › Subarticle 8 - TELECOMMUNICATION RELAY SERVICE ADVISORY COMMITTEE › Section 103-690 - Designation of Eligible Telecommunications Carriers

Current through Register Vol. 48, No. 6, June 28, 2024
A. Purpose.
1. This regulation defines the requirements
				for designation as an Eligible Telecommunications Carrier ("ETC") for the
				purpose of receiving federal universal service support, not state universal
				service support, pursuant to 47 U.S.C.Section 214(e) of the Federal
				Telecommunications Act of 1996.
2.
				This regulation will ensure that the commission will only grant a particular
				application if doing so will further the goals and purposes of the federal
				high-cost universal service fund and the universal service fund provisions of
				Section 254 of the Telecommunications Act of 1996; specifically, that consumers
				in all regions of South Carolina, including those in rural, insular and
				high-cost areas will have access to telecommunications services comparable to
				those in urban areas of the state.
3. Notwithstanding the ETC applicant's
				regulatory status or the commission's jurisdiction over the applicant's regular
				operations, in seeking designation as an ETC, the applicant acknowledges the
				commission's authority and jurisdiction to impose such regulations on ETCs,
				including the applicant, as are in the public interest.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-700 - Authorization of Rules

Current through Register Vol. 48, No. 6, June 28, 2024
A. Section
				58-5-210
				of the Code of Laws of South Carolina 1976, provides: "That the Public Service
				Commission is hereby, to the extent granted, vested with power and jurisdiction
				to supervise and regulate the rates and service of every public utility in this
				State, together with the power, after hearing, to ascertain and fix such just
				and reasonable standards, classifications, regulations, practices, and
				measurements of service to be furnished, imposed, observed and followed by
				every public utility in this State, and the State hereby asserts its rights to
				regulate the rates and services of every public utility as herein defined. In
				accordance with the above provisions the Public Service Commission has adopted
				the following rules and regulations and fixed the following standards to govern
				water service by public utilities. All previous rules or standards are hereby
				revoked, annulled, and superseded."
B. The adoption of these rules shall in no
				way preclude the Public Service Commission from altering, amending, or revoking
				them in whole or in part, or from requiring any other or additional service,
				equipment, facility, or standard, either upon complaint, upon the application
				of any utility or upon its own motion. Furthermore, these rules shall not
				relieve either the commission or the utilities of any duties prescribed under
				the laws of this State.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-701 - Application of Rules

Current through Register Vol. 48, No. 6, June 28, 2024
1.
				Jurisdiction. These rules shall apply to any person, firm, partnership,
				association, establishment or corporation (except public utilities owned or
				operated by any municipality or agency thereof and/or any water authority
				specifically exempted by statute) which is now or may hereafter become engaged
				as a public utility in the business of furnishing water to any water consumer
				within the State of South Carolina.
2. Purpose. These rules are intended to
				define good practice. They are intended to insure adequate and reasonable
				service. The utilities shall assist the commission and the ORS in the
				implementation of these rules and regulations.
3. Waiver of Rules. In any case where
				compliance with any of these rules and regulations introduces unusual
				difficulty or where circumstances indicate that a waiver of one or more rules
				or regulations is otherwise appropriate, such rules or regulations may be
				waived by the commission upon a finding by the commission that such waiver is
				not contrary to the public interest.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.2 - Curb Stop

Current through Register Vol. 48, No. 6, June 28, 2024
Valve controlling water flow located on the utility service
				  line. Curb stops are for the exclusive use of the utility for control of the
				  water supply to individual customers and should be located at or adjacent to
				  the customer's property line but should not be located on the customer's
				  premises. The control of the water supply by the customer shall be by means of
				  a separate valve, installed by the customer, and located on the customer's
				  premises.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.3 - Customer

Current through Register Vol. 48, No. 6, June 28, 2024
Any person, firm, partnership or corporation, or any agency
				  of the Federal, State or Local Government, being supplied with service by a
				  utility under the jurisdiction of this commission. Customers shall be
				  classified for purposes of applying rates as "residential", or "commercial", or
				  "industrial".
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.4 - Customer Contribution in Aid of Construction

Current through Register Vol. 48, No. 6, June 28, 2024
A fee paid by a customer under a contract entered into by and
				  between the utility and its customers providing terms for the extension of the
				  utility's mains to serve the customer.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.5 - Customer Service Line

Current through Register Vol. 48, No. 6, June 28, 2024
The portion of the distribution line that transports water
				  from the meter, to the place of consumption on the customer's premises, or, if
				  there is no meter, from the curb stop to the place of consumption on the
				  customer's premises.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.6 - Error in Registration

Current through Register Vol. 48, No. 6, June 28, 2024
The percentage by which the correct registration varies from
				  the meter registration. The error is derived by stopping the meter test hand at
				  the starting point and then determining the percentage variation in
				  registration as indicated by the working standard. The formula for determining
				  the error in registration is:
100
x
(Meter Reading-Actual Volume)
(Actual Volume)
A positive percentage indicates a fast meter and a negative
				  percentage indicates the meter is slow.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.7 - Homeowners Association

Current through Register Vol. 48, No. 6, June 28, 2024
An association of lot owners located in a particular
				  subdivision or development incorporated under the laws of this state as a
				  non-profit corporation, including as one of its purposes, the operation of a
				  water system to serve the particular subdivision or development. Each
				  homeowners association, prior to the commencement of operations of a water
				  system, shall file with the commission and provide a copy to the ORS (a) a
				  certified copy of its certificate of incorporation; (b) a copy of the
				  corporation's bylaws; (c) a copy of any declaration of covenants, conditions
				  and restrictions on real property in the subdivision or development filed in
				  conjunction with the formation of the homeowners association; (d) a copy of the
				  permit or authorization from the Department of Health and Environmental Control
				  issued to the homeowners association to operate the utility; and (e) copies of
				  a statement signed by each lot owner disclosing that the water services in the
				  subdivision are provided by a non-profit homeowners association, in which each
				  lot owner is a voting member, and that an appropriate assessment to meet
				  operating expenses of the utility must be paid by each lot
				  owner.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.8 - Main

Current through Register Vol. 48, No. 6, June 28, 2024
A water pipe owned, operated or maintained, by a utility,
				  which is used for the purpose of transmission or distribution of water, but
				  does not include the "utility service line" or "customer service
				  line".
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.9 - Meter

Current through Register Vol. 48, No. 6, June 28, 2024
Any device, or instrument, which is used by a utility in
				  measuring a quantity of water for billing purposes. The meter will be the
				  property of, and will be maintained by, the utility.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.12 - Rate

Current through Register Vol. 48, No. 6, June 28, 2024
The term "rate" when used in these rules and regulations
				  means and includes every compensation, charge, toll, rental, classification, or
				  availability fee, or any of them, including tap fees, or other non-recurring
				  charges demanded, observed, charged, or collected by any utility for any water
				  service offered by it to the public, and any rules and regulations, practices,
				  or contracts affecting any such compensation, charge, toll, rental or
				  classification. An application for approval of any rate schedule will not be
				  accepted for filing under S.C. Code Ann. Section
				  58-5-240 unless accompanied by the
				  information specified under 103-823.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.13 - Tap Fee

Current through Register Vol. 48, No. 6, June 28, 2024
A non-recurring, non-refundable charge related to connecting
				  the customer to the utility's system which includes the cost of installing the
				  utility's service line from the main to the customer's premises and a portion
				  of plant capacity which will be used to provide service to the new customer.
				  Plant capacity shall be computed by using the Guidelines for Unit Contributory
				  Loadings to Wastewater Treatment Facilities (1972) to determine the single
				  family equivalency rating. Any privately-owned corporation, firm, partnership,
				  or individual empowered by contract, or otherwise, to collect a tap fee from a
				  customer for the provision of water service to that customer shall be
				  considered a utility, and shall obtain commission approval prior to collecting
				  tap fees, or any other rates for water service. An application for approval of
				  any rate change shall not be considered unless the filing contains appropriate
				  exhibits setting forth all cost criteria justifying the tap fee, setting forth
				  the portion of the tap fee related to installing the service line and the
				  portion related to plant capacity.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.14 - Utility

Current through Register Vol. 48, No. 6, June 28, 2024
Every person, firm, partnership, association, establishment
				  or corporation furnishing or supplying in any manner water to the public, or
				  any portion thereof, for compensation. A "homeowners association", as defined
				  in these rules and regulations and subject to the requirements set forth
				  herein, upon commission order, may be found not to be a
				  utility.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.15 - Utility Service Line

Current through Register Vol. 48, No. 6, June 28, 2024
The portion of the distribution line that transports water
				  from a main to a meter, or if there is no meter, up to and including the curb
				  stop.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.16 - Water Plant

Current through Register Vol. 48, No. 6, June 28, 2024
All facilities owned by the utility for the collection,
				  production, purification, storage, transmission, metering, and distribution of
				  potable water.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.17 - Local Office or Business Office

Current through Register Vol. 48, No. 6, June 28, 2024
These terms mean that in the event a water utility operates a
				  local office or business office set forth in this article, then the water
				  utility shall comply with the requirements of the section or subsection of the
				  regulation addressing such local office or business office. In the event the
				  utility does not operate a local office or business office, the section or
				  subsection of the regulation does not apply to the water
				  utility.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.18 - Mail

Current through Register Vol. 48, No. 6, June 28, 2024
The term "mail" means a communication sent by U.S. Mail or
				  the notice method selected by the water utility customer and maintained in the
				  customer's records at the water utility.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-702.19 - Municipality

Current through Register Vol. 48, No. 6, June 28, 2024
"Municipality" includes a city, town, county, township, and
				  any other corporation existing, created or organized as a governmental unit
				  under the Constitution and laws of this State.
South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 1 - GENERAL › Section 103-703 - Authorization for Rates and Charges

Current through Register Vol. 48, No. 6, June 28, 2024
A. No schedule of rates, contracts, or rules
				and regulations, shall be changed until after the proposed change has been
				approved by the commission.
B. All
				rates, contract forms, or rules and regulations, proposed to be put into effect
				by any utility as defined in 103-702(14), shall be first approved by this
				commission before they shall become effective, unless they are exempt from such
				approval by statute or other provision of law.
C. No rate, contract, or rules and
				regulations of any utility under the jurisdiction of this commission shall be
				deemed approved or consented to by the mere filing of a schedule, or other
				evidence thereof, in the offices of the commission.
D. Each customer within a given
				classification (i.e., residential, commercial or industrial) shall be charged
				the same approved rate, including tap fees, as every other customer within that
				classification unless reasonable justification is shown for the use of a
				different rate or toll, and a contract or tariff setting forth the different
				rate has been filed and approved by the commission through the issuance of an
				order or directive.