Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 54 - ELECTRICITY GENERATION CUSTOMER CHOICE › Subchapter A - CUSTOMER INFORMATION › Section 54.4 - Bill format for residential and small business customers

Current through Register Vol. 54, No. 28, July 13, 2024
(a) EGS prices billed must reflect the
					 marketed prices and the agreed upon prices in the disclosure
					 statement.
(b) The following
					 requirements apply only to the extent to which an entity has responsibility for
					 billing customers, to the extent that the charges are applicable. The default
					 service provider will be considered to be an EGS for the purposes of this
					 section. Duplication of billing for the same or identical charges by both the
					 EDC and EGS is not permitted.
(1) EDC charges
					 must appear separately from EGS charges.
(2) Charges for basic services must appear
					 before charges for nonbasic services, and appear distinctly separate.
(3) Customer bills must contain the following
					 charges, if these charges are applicable, and these charges must appear in a
					 distinct section of the bill. The designation or label of each charge as either
					 a basic charge or nonbasic charge appears in parenthesis following the name of
					 the charge. This label of either basic or nonbasic is not required to accompany
					 the name of the charge on the bill.
(i)
					 Generation charges (basic).
(A) Generation
					 charges shall be presented in a standard pricing unit for electricity in actual
					 dollars or cents per kWh, actual average dollars or cents per kWh, kW or other
					 Commission-approved standard pricing unit.
(B) Generation charges shall appear first
					 among the basic charges with one exception. EDCs may place the customer charge
					 first among the basic charges.
(ii) Transmission charges (basic).
(iii) Distribution charges (basic).
(iv) Customer charge or basic charge (charge
					 for basic service in §
													56.15 (relating to billing
					 information)) (basic).
(v) Advanced
					 metering charges (basic).
(vi)
					 Transition charges (basic).
(vii)
					 Taxes (comply with § 56.15) (basic).
(viii) Late payment charges
					 (basic).
(ix) Security deposit
					 (basic).
(x) Reconnection fee
					 (basic).
(xi) Itemization of
					 nonbasic charges (nonbasic).
(xii)
					 Overall billing total.
(4) The entity reading the meter for billing
					 purposes shall provide the following electricity use data figures:
(i) The total annual electricity use for the
					 past 12 months in kWh, including the current billing cycle. This is a single
					 cumulative number.
(ii) The average
					 monthly electricity use for the past 12 months in kWh, including the current
					 billing cycle. This is a single cumulative number.
(5) The requirements of §
												56.15 shall be incorporated in
					 customer bills to the extent that they apply.
(6) Definitions for the following charges and
					 terms are required in a customer's bill, if they appear as billing items, as
					 contained in "Common Electric Competition Terms" and shall be in a distinctly
					 separate section of the bill:
(i) Generation
					 charges.
(ii) Transmission
					 charges.
(iii) Distribution
					 charges.
(iv) Customer charge/basic
					 charge (charge for basic service in § 56.15).
(v) Advanced metering, if
					 applicable.
(vi) Transition
					 charges.
(7) "General
					 Information" is the required title for customer contact information in a
					 customer's bill.
(i) The name, address and
					 telephone number for the EGS and EDC shall be included.
(ii) Both EDC and EGS information in
					 subparagraph (i) is required on all customer bills with the billing entity's
					 information first.
(8)
					 When a customer chooses the option to receive a separate bill for generation
					 supply, the EDC shall include in a customer's bill the following information
					 where the EGS charges would normally appear:
(i) The EGS's name.
(ii) A statement that the customer's EGS is
					 responsible for the billing of EGS charges.
(9) When a customer chooses the option to
					 receive a single bill from the EDC, the EDC shall include in the customer's
					 bill the name of the EGS where the EGS charges appear.
(10) For customers who have chosen electric
					 generation services from a competitive supplier, the customer's bill shall
					 include the following statements which may appear together in a paragraph:
(i) "Generation prices and charges are set by
					 the electric generation supplier you have chosen."
(ii) "The Public Utility Commission regulates
					 distribution prices and services."
(iii) "The Federal Energy Regulatory
					 Commission regulates transmission prices and services."