Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 55 - NONCARRIER RATES AND PRACTICES › Subchapter B - TERMINATION OF UTILITY SERVICE TO HEALTHCARE FACILITIES › Section 55.108 - Form of notice

Current through Register Vol. 54, No. 28, July 13, 2024
The following form shall be used in providing the 37-day
						service termination notice required under this subchapter:
SERVICE TERMINATION NOTICE
TO HEALTH CARE FACILITY*
(Name and address of Utility)
						_______________________________________________________________________________________________
(Date of notice)
						_______________________________________________________________________________________________
(Customer's name)
						_______________________________________________________________________________________________
(Customer's billing address)
						_______________________________________________________________________________________________
(Customer's phone number)
						_______________________________________________________________________________________________
(Customer's account number)
						_______________________________________________________________________________________________
Under rules established by the Pennsylvania Public
						Utility Commission, we are notifying you that we intend to terminate
						(
type of utility service
) service to
						the premises at (
address(es) of location(s) where service
						is to be terminated
) on or after
						(
time of day
) on
						(
date of scheduled service
						termination
). This action is being taken because your
						(
name of utility
) utility service
						bill is overdue in the amount of $(
amount of overdue
						balance
). You may avoid termination of service BY CALLING
						YOUR ACCOUNT OR CUSTOMER SERVICE REPRESENTATIVE AT
						(
telephone number of utility account
						representative
), OR VISITING OUR OFFICE AT
						(
utility business office address
) to
						make payment arrangements mutually acceptable to you and us.** Contact us at
						once if you believe for any reason that your service should not be terminated
						or if you need further information.
If after having discussed with us your billing, payment
						or other problem, you are not satisfied with the resolution proposed by us, YOU
						HAVE A RIGHT TO CALL THE PENNSYLVANIA PUBLIC UTILITY COMMISSION AT THIS NUMBER
						(
telephone number of the Commission's Bureau of Consumer
						Services
) FOR FURTHER INFORMATION AND ASSISTANCE. The
						Commission will have staff available to attempt to mediate your billing problem
						in order to avoid termination of your service. Mediation or negotiation may
						take considerable time and should not be postponed until just prior to service
						termination.
Notice of this termination is being given to the
						(
name of involved regulatory agency
)
						and to the Pennsylvania Public Utility Commission's Bureau of Consumer
						Services. Please cooperate with them in implementing an orderly shut down plan
						for your health care facility before the termination date stated above. It is
						your responsibility to have all patients or residents relocated to other
						facilities before the scheduled termination date.
Sincerely yours,
* Typeset for heading to be no smaller than 10
						point.
** If termination is for a reason other than an overdue
						bill, e.g., tampering with company equipment, substitute applicable reason and
						the action the customer can take to avoid termination.
This section cited in 52 Pa. Code §
													55.104 (relating to required
						  37-day notice before termination of
						  service).