Texas Administrative Code › Title 30 - ENVIRONMENTAL QUALITY › Part 1 - TEXAS COMMISSION ON ENVIRONMENTAL QUALITY › Chapter 290 - PUBLIC DRINKING WATER › Subchapter H - CONSUMER CONFIDENCE REPORTS › Section 290.274 - Report Delivery and Recordkeeping

Current through Reg. 49, No. 28; July 12, 2024
(a) Except as provided in subsection (i) of
				  this section, each community water system shall mail or otherwise directly
				  deliver one copy of the report to each bill paying customer by July 1 of each
				  year. Each new community water system shall deliver its first report by July 1
				  of the year after its first full calendar year in operation and annually
				  thereafter. In addition, each community water system shall provide a copy of
				  the report to each new customer upon request.
(b) In addition to delivering a report to
				  each customer, the system shall make a good-faith effort to reach consumers who
				  do not get water bills, using means recommended by the executive director. An
				  adequate good-faith effort should be tailored to the consumers who are served
				  by the system but are not bill-paying customers, such as renters or workers. A
				  good-faith effort to reach such consumers should include a mix of methods
				  appropriate to the particular system such as: posting the reports on the
				  Internet; mailing to postal patrons in metropolitan areas; advertising the
				  availability of the report in the news media; publication in a local newspaper;
				  posting in public places such as cafeterias or lunchrooms of public buildings;
				  delivery of multiple copies for distribution for single-billed customers such
				  as apartment buildings or large private employers; and delivery to community
				  organizations.
(c) Each community
				  water system shall certify to the executive director that the report has been
				  distributed and that the information in the report is correct and consistent
				  with the compliance monitoring data previously submitted to the executive
				  director. This certification and a copy of the report must be mailed to the
				  executive director by July 1 of each year.
(d) Each community water system shall deliver
				  the report to any other agency or clearinghouse identified by the executive
				  director no later than the date the system is required to distribute the report
				  to its customers.
(e) Each
				  community water system shall make its report available to the public upon
				  request.
(f) Each community water
				  system serving 100,000 or more people shall post its current year's report to a
				  publicly accessible site on the Internet.
(g) Any system providing water to a community
				  water system shall deliver the applicable information required by §
										290.272 of
				  this title (relating to the Content of the Report) to the receiving systems by
				  April 1 and shall certify to the executive director that the required
				  information has been delivered. This certification must be delivered to the
				  executive director by May 1 of each year.
(h) Any system subject to this subchapter
				  shall retain copies of its consumer confidence reports for no less than five
				  years.
(i) The executive director
				  may waive the mailing requirement of subsection (a) of this section for a
				  community water system serving 500 or fewer persons provided that the system
				  provides notice at least once per year by July 1 to its customers by mail,
				  door-to-door delivery, or by posting in an appropriate location that the report
				  is available upon request.