Oregon Administrative Rules › Chapter 104 - OREGON DEPARTMENT OF EMERGENCY MANAGEMENT › Division 80 - 9-1-1 EMERGENCY COMMUNICATIONS SYSTEM PROGRAM › Section 104-080-0100 - Definitions

Current through Register Vol. 63, No. 7, July 1, 2024
The definitions in ORS 403.105 and the following definitions
				apply to OAR chapter 104, division 80:
(1) "Automatic Location Identification" (ALI)
			 has the meaning set forth in ORS 403.105.
(2) "Automatic Number Identification" (ANI)
			 has the meaning set forth in ORS 403.105.
(3) "Computer Aided Dispatch" (CAD) means a
			 computer based system that aids primary PSAP telecommunicators by automating
			 selected dispatching and record keeping activities.
(4) "Console" means an adjustable work
			 surface and input platform for CPE equipment which enables a call-taker to sit
			 or stand during 9-1-1 call processing.
(5) "Customer premises equipment" (CPE) means
			 hardware and software located at a primary PSAP to originate, route or
			 terminate telecommunciations.
(6)
			 "Database Management System" (DBMS) means the combination of manual procedures
			 and computer programs used to create, store, manipulate and update
			 data.
(7) "Emergency Communications
			 System Interoperability" means the capability for two or more PSAPs or the
			 Office to share resources received by a provider or when a PSAP or the Office
			 obtains services from two or more providers.
(8) "Emergency Service Number" (ESN) means a
			 3 to 5 digit number that represents one or more ESZs.
(9) "Emergency Service Zone" (ESZ) means a
			 defined geographical territory consisting of a specific combination of law
			 enforcement, fire and emergency medical services coverage areas represented by
			 an ESN.
(10) "Enhanced 9-1-1
			 telephone service" (E9-1-1) has the meaning set forth in ORS 403.105.
(11) "Erlang C Formula" means a mathematical
			 equation for calculating the minimum number of workstations being utilized at
			 maximum efficiency in a call center based upon the call volume, duration and
			 wait time for callers.
(12)
			 "Geographic Information System" (GIS) means a combination of data, hardware,
			 software, personnel, and procedures used for the development, maintenance,
			 manipulation, and display of 9-1-1 mapping data at the PSAP.
(13) "Interoperability" means the capability
			 for disparate systems to communicate with one another.
(14) "Master Street Address Guide" (MSAG)
			 means a database of street names containing address ranges with their
			 associated communities that denotes emergency service numbers for the emergency
			 communications system.
(15)
			 "Management Information System" (MIS) means a program that collects, stores and
			 collates data into reports enabling interpretation and evaluation of
			 performance, trends and traffic capacities.
(16) "Multiprotocol Label Switching" (MPLS)
			 means a type of data-carrying technique for high-performance telecommunications
			 networks.
(17) "Network" includes:
(a) A system of interconnected equipment used
			 to transmit or receive information;
(b) A series of connecting points that may be
			 joined to create communications pathways intended to allow access into the
			 emergency communications system;
(c) Connecting points that include all Oregon
			 PSAPs, providers, facilities and services required to complete the emergency
			 call and deliver data between points on the network; and
(d) Provider-based connections terminating on
			 CPE within each primary PSAP.