reglab/statecodes huggingface dataset:
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.104 - Application form

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The application
					 form includes information that will be used in the evaluation of the financial
					 fitness and technical fitness to render service. Information includes:
(1) Identification of the geographic area
					 that the applicant proposes to serve.
(2) Identification of the type of service
					 that the applicant proposes to furnish.
(3) Identification of the class of customers
					 to which the applicant proposes to provide these services.
(4) Identification of the applicant's utility
					 affiliates.
(5) Description of the
					 applicant's business structure.
(6)
					 Financial information sufficient to demonstrate financial fitness. This
					 information may include credit ratings and history, audited financial
					 statements, and insurance pertinent to the conduct of the applicant's business
					 as an NGS.
(7) Evidence of
					 competency and experience in providing the scope and nature of the applicant's
					 proposed services. This evidence may include:
(i) Descriptions of the applicant's prior
					 experience.
(ii) Proposed staffing
					 and employee training commitments.
(iii) Business plans.
(iv) Agreements, arrangements and contracts
					 for natural gas supply procurement, transmission and related
					 services.
(8) Evidence
					 demonstrating the applicant's ability to comply with applicable Commission
					 requirements concerning customer billing, customer education, billing and terms
					 of service, and customer information. This evidence may include:
(i) Prior regulatory experience of the
					 applicant.
(ii) Prior business
					 experience in energy or other service-oriented industries.
(iii) Staffing and staff training
					 commitments.
(iv) Agreements,
					 arrangements and contracts for customer education and information
					 service.
(v) Customer satisfaction
					 survey results.
(vi) Government
					 agency reports.
(vii) Complaint
					 statistics compiled by the Better Business Bureau or similar business
					 organizations.
(9)
					 Certification that notice of the application was published in accordance with
					 §
												54.35 (relating to publication of
					 notice of filing) shall be filed with the Commission's Secretary. The
					 certification shall be notarized and include a photostatic copy of the notices
					 as published. An application will not be considered complete for Commission
					 review without this certification.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.105 - Change in organizational structure or operational status

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The applicant
					 is under a duty to inform the Commission of a material change in the
					 information provided in the application during the pendency of the application,
					 or while the licensee is operating in this Commonwealth.
(b) A material change in the organizational
					 structure or operation that affects an applicant's or a licensee's operation in
					 this Commonwealth shall be reported to the Commission within 30 days of the
					 date of the change. Specifically, notification shall be given to the Commission
					 of a change in the following:
(1) Affiliation
					 with an NGDC.
(2) Affiliation with
					 an entity that has a franchised service area.
(3) Affiliation with another NGS.
(4) Affiliation with a licensed electric
					 generation supplier.
(5) Office
					 location.
(6) Chief executive
					 officer or operating partners.
(7)
					 Customer classes served expanded to include residential and small commercial
					 customers.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.106 - Open and nondiscriminatory access

Current through Register Vol. 54, No. 28, July 13, 2024
A municipal corporation shall, before it is permitted to
						provide natural gas supply services as a licensed NGS, demonstrate, and the
						Commission will determine, that by the date of the issuance of the license, it
						will provide other NGSs open and nondiscriminatory access to its gas
						distribution system under standards that are comparable to those found in the
						act, taking into consideration the particular circumstances of the municipal
						corporation's ownership or operation, or both, of its natural gas distribution
						system. See section 2208(g) of the act (relating to open and nondiscriminatory
						access).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.107 - Publication of notice of filing

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
					 Notice of filing an application shall be published in newspapers of general
					 circulation covering each county in which the applicant intends to provide
					 service as required by §
											5.14(a)(2)
					 (relating to applications requiring notice). Applicants may contact the
					 Commission's Press Secretary to confirm the identity of the newspapers of
					 general circulation in which notice shall be published.
(b) The notice shall be written in plain
					 language and include the name, address and telephone number of the applicant, a
					 description of the proposed services to be provided and the geographic area to
					 be served.
(1) The notice shall include the
					 application docket number and a statement that protests related to the
					 technical or financial fitness of the applicant shall be filed within 15 days
					 of the publication date of the notice with the Commission's Secretary, Public
					 Utility Commission, Post Office Box 3265, Harrisburg, PA 17105-3265.
(2) The notice in an acceptable electronic
					 format shall be submitted to the Commission's Secretary for posting on the
					 Commission's Internet web site. Inquiries concerning the electronic format may
					 be directed to the Commission's Forms Officer.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.108 - Protests to applications

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
					 Consistent with §
											5.14(b) (relating
					 to applications requiring notice), a 15-day protest period commences on the
					 date notice of the application filing is published in newspapers. An interested
					 party may file a protest to an application in compliance with §
											5.52(a) (relating
					 to content of a protest to an application) and shall set out clearly and
					 concisely the facts upon which challenge to the fitness of the applicant is
					 based. An applicant may file an answer to the protest within 10 days of when
					 the protest is filed. Protests which do not fully comply with § 5.52(a)
					 will be rejected.
(b) Protests may
					 challenge only the applicant's financial and technical fitness to provide the
					 service for which a license is requested. Consistent with the requirements of
					 due process, sanctions, such as revocation or suspension of a supplier's
					 license or the imposition of a fine, may be imposed on parties who
					 intentionally misuse the protest process by repeated filing of competitive
					 protests.
(c) A protest to the
					 applicant's technical or financial fitness to provide service will be assigned
					 to Commission staff for review. Staff will determine if the protest fully
					 complies with §
											5.52(a)  and sets
					 out clearly and concisely the facts upon which the challenge to the fitness of
					 the applicant is based.
(1) Staff will
					 determine if the protest is sufficiently documented.
(2) If a protest is not sufficiently
					 documented, Commission staff will prepare a recommendation for Commission
					 consideration dismissing the protest and granting the application.
(3) If a protest is sufficiently documented,
					 the application will be transferred to the Office of Administrative Law Judge
					 for hearings or mediation as deemed appropriate.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.109 - Approval

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A license will
					 be issued, authorizing the whole or any part of service requested, if the
					 Commission finds that:
(1) The applicant is
					 fit, willing and able to properly perform the service proposed in conformance
					 with applicable provisions of 66 Pa.C.S. (relating to the Public Utility Code)
					 and the lawful Commission orders and regulations, specifically including
					 Chapter 56 (relating to standards and billing practices for residential utility
					 service).
(2) The proposed service
					 is consistent with the public interest and the policy declared in the act (See
					 section 2208(b) of the act (relating to requirements for natural gas
					 suppliers)).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.110 - Reporting requirements

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A
					 licensee shall file an annual report on or before April 30 of each year, for
					 the previous calendar year. The annual report must contain the following
					 information:
(1) The total amount of gross
					 receipts from the sales of natural gas supply services for the preceding
					 calendar year.
(2) The total amount
					 of natural gas sold during the preceding calendar year.
(3) The names and addresses of nontraditional
					 marketers and nonselling marketers who are currently or will be acting as
					 agents for the licensee in the upcoming year.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.111 - Bonds or other security

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A license
					 will not be issued or remain in force until the licensee furnishes proof of a
					 bond or other security. See section 2208(c)(1)(i) of the act (relating to
					 requirements for natural gas suppliers).
(b) The purpose of the security requirement
					 is to ensure the licensee's financial responsibility. See section 2208(c)(1)(i)
					 of the act.
(c) The amount and the
					 form of the security, if not mutually agreed upon by the NGDC and the licensee,
					 shall be based on the criteria established in this section. The criteria shall
					 be applied in a nondiscriminatory manner. The Commission will periodically
					 review the established criteria upon petition by any party. The NGDC shall
					 include the rules, formulas and standards it uses to calculate and adjust
					 security amounts in a tariff.
(1) The amount
					 of the security should be reasonably related to the financial exposure imposed
					 on the NGDC or supplier of last resort resulting from the default or bankruptcy
					 of the licensee. The amount of security should reflect the difference between
					 the cost of gas incurred by the NGDC or supplier of last resort and the amount
					 payable by the licensee's retail gas customers during one billing cycle.
(i) The amount of security established under
					 this paragraph may be modified based on one or more of the following:
(A) The licensee's past operating history on
					 the NGDC's system and on other NGDC systems, including the length of time that
					 the licensee operated on the NGDC system, the number of customers served and
					 past supply reliability problems.
(B) The licensee's credit reports.
(C) The number and class of customers being
					 served.
(D) Information that
					 materially affects a licensee's creditworthiness as set forth in subparagraph
					 (ii)(A)-(E).
(E) The licensee's
					 demonstrated capability to provide the volume of natural gas necessary for its
					 customers' needs.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.112 - Transfer or abandonment of license

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A license may not be transferred without
					 prior Commission approval. See section 2208(d) of the act (relating to
					 requirements for natural gas suppliers). Approval for transfer shall be
					 obtained by petition to the Commission. A license application shall be filed by
					 the transferee at the same time that the petition for transfer is filed and
					 demonstrate the transferee's financial and technical fitness to render service
					 under the transferred license.
(b)
					 A licensee may not abandon its license without providing 90 days prior written
					 notice to the Commission, the licensee's customers, the affected distribution
					 utilities and suppliers of last resort. The licensee shall provide written
					 individual notice to its customers at approximately 90 days and 60 days
					 preceding the effective date of the abandonment.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.113 - License suspension; license revocation

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A licensee shall comply with the
					 applicable requirements of 66 Pa.C.S. (relating to the Public Utility Code) and
					 Commission regulations and orders. Consistent with due process, a license may
					 be suspended or revoked, and fines may be imposed against the licensee for:
(1) Failure to furnish and maintain a bond or
					 other security.
(2) Failure to
					 comply with the rules, regulations, orders or directives of the Department of
					 Revenue.
(3) Failure to provide the
					 address of its current principal office in this Commonwealth or of its
					 registered agent.
(4) Failure to
					 follow the principles in §
												62.114 (relating to standards of
					 conduct and disclosure for licensees).
(5) Violation of applicable provisions of 66
					 Pa.C.S., Commission regulations and lawful Commission orders. See section
					 2208(c)(2) of the act (relating to requirements for natural gas
					 suppliers).
(6) Violation of
					 Pennsylvania consumer protection law.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter D - LICENSING REQUIREMENTS FOR NATURAL GAS SUPPLIERS › Section 62.114 - Standards of conduct and disclosure for licensees

Current through Register Vol. 54, No. 28, July 13, 2024
To protect the consumers of this Commonwealth, licensees
						shall adhere to the following principles in the provision of natural gas
						service:
(1) A licensee shall provide
					 accurate information about its natural gas services using plain language and
					 common terms in communications with consumers. When new terms are used, the
					 terms shall be defined again using plain language.
(2) A licensee shall provide notification of
					 change in conditions of service, intent to cease operation as an NGS,
					 explanation of denial of service, proper handling of deposits and proper
					 handling of complaints in accordance with this title.
(3) A licensee shall maintain the
					 confidentiality of a consumer's personal information including name, address
					 and telephone number, and historic payment information, and provide the right
					 of access by the consumer to the consumer's own load and billing
					 information.
(4) A licensee may not
					 discriminate in the provision of natural gas as to availability and terms of
					 service based on race, color, religion, national origin, sex, marital status,
					 age, receipt of public assistance income, and exercise of rights under the
					 Consumer Credit Protection Act (15 U.S.C.A. §
												§
												1601-1693c). See
					 15 U.S.C.A. §
												§
												1691-1691f (relating to equal credit
					 opportunity); and 12 CFR Part 202 (relating to equal credit
					 opportunity)(Regulation B).
(e) A
					 licensee is responsible for any fraudulent, deceptive or other unlawful
					 marketing or billing acts performed by the licensee, its employees, agents or
					 representatives. A licensee shall inform consumers of State consumer protection
					 laws that govern the cancellation or rescission of natural gas supply
					 contracts. See section 7 of the Unfair Trade Practices and Consumer Protection
					 Law (73 P. S. §
												201-7).
(f) A licensee shall comply with relevant
					 Commission regulations, orders and directives that may be
					 adopted.
This section cited in 52 Pa. Code §
													62.113 (relating to license
						  suspension; license revocation); 52 Pa. Code §
													62.224 (relating to POR programs);
						  52 Pa. Code §
													111.3 (relating to supplier
						  liability for its agent); 52 Pa. Code §
													111.5 (relating to agent
						  training); and 52 Pa. Code §
													111.12 (relating to consumer
						  protection).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter E - STANDARDS OF CONDUCT › Section 62.141 - Definitions

Current through Register Vol. 54, No. 28, July 13, 2024
The following words and terms, when used in this
						subchapter, have the following meanings, unless the context clearly indicates
						otherwise:
Affiliated NGS
-
(i) An NGS engaging in marketing activities
					 related to natural gas supply services by the marketing division or marketing
					 operation of an NGDC.
(ii) The term
					 does not include a utility's marketing department or division to the extent
					 that it informs existing or prospective customers of the availability and price
					 of the regulated sales service that utility furnishes in its role as supplier
					 of last resort.
Commission
-The Pennsylvania Public
						Utility Commission.
Favored customer
-Any customer of an NGDC
						or its affiliated NGS which receives a benefit of economic value to retain that
						customer on the distribution system.
NGDC-Natural gas distribution company
-A
						public utility or city natural gas distribution operation that provides natural
						gas distribution services and which may provide natural gas supply services and
						other services. For purposes of this standard of conduct, the term does not
						include:
(i) A public utility subject
					 to the jurisdiction of the Commission which has annual gas operating revenues
					 of less than $6 million per year, except:
(A)
					 When the public utility voluntarily petitions the Commission to be included
					 within the definition of NGDC.
(B)
					 When the public utility seeks to provide natural gas supply services to retail
					 gas customers outside its service territory.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter G - NATURAL GAS DISTRIBUTION COMPANIES AND COMPETITION › Section 62.221 - Purpose

Current through Register Vol. 54, No. 28, July 13, 2024
To foster a competitive retail marketplace for natural
						gas service to customers eligible for SOLR Service, which is a class of
						customer that consists largely of residential and small business customers, it
						is essential that these consumers are able to compare the price of gas
						purchased from their incumbent NGDCs with that offered for sale by NGSs. This
						subchapter sets forth a number of regulatory changes which promote competition
						for natural gas supplies.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter G - NATURAL GAS DISTRIBUTION COMPANIES AND COMPETITION › Section 62.222 - Definitions

Current through Register Vol. 54, No. 28, July 13, 2024
The following words and terms, when used in this
						subchapter, have the following meanings, unless the context clearly indicates
						otherwise:
Act
-66 Pa.C.S. §
											§ 2201-2212
						(relating to Natural Gas Choice and Competition Act).
Base rate
-The customer charge,
						distribution charge and other rates that are established in a Section 1308
						proceeding under
						66 Pa.C.S. §
												1308
						(relating to voluntary changes in rates).
Basic services
-As defined in §
						62.72 (relating to definitions).
GPC-Gas procurement charge
-An element of
						the PTC, expressed on a per MCF or dekatherms (Dth) basis, that reflects an
						NGDC's natural gas procurement costs and removed from the NGDC's base rate and
						recovered through a separate charge.
MFC-Merchant function charge
-An element
						of the PTC, expressed on a per MCF or Dth basis, that reflects the cost of
						uncollectibles associated with an NGDC's natural gas costs.
NGDC-Natural gas distribution company
-As
						defined in section 2202 of the act (relating to definitions).
NGS-Natural gas supplier
-As defined in
						section 2202 of the act.
POR-Purchase of receivables
-A program by
						which an NGDC purchases the accounts receivable of NGSs.
PTC-Price to compare
-As defined in
						§
											62.80 (relating to common natural
						gas competition terms).
SOLR-Supplier of last resort
-As defined
						in §
											62.101 (relating to
						definitions).
Small business customer
-As defined in
						§62.72.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter G - NATURAL GAS DISTRIBUTION COMPANIES AND COMPETITION › Section 62.223 - PTC

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The PTC rate
					 must be expressed on a per MCF or dekatherms (Dth) basis and consist of the
					 following elements:
(1) The natural gas
					 supply charge determined in the NGDC'S Section 1307(f) proceeding, including
					 the reconciliation for over and under collections.
(2) The GPC.
(3) The MFC.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter G - NATURAL GAS DISTRIBUTION COMPANIES AND COMPETITION › Section 62.225 - Release, assignment or transfer of capacity

Current through Register Vol. 54, No. 28, July 13, 2024
(a) An NGDC holding contracts for firm
					 storage or transportation capacity, including gas supply contracts with
					 Commonwealth producers, or a city natural gas distribution operation, may
					 release, assign or transfer the capacity or Commonwealth supply, in whole or in
					 part, associated with those contracts to licensed NGSs or large commercial or
					 industrial customers on its system.
(1) A
					 release, assignment or transfer must be made on a nondiscriminatory basis as to
					 price, reliability and functionality.
(2) A release of an NGDC's pipeline and
					 storage capacity assets must follow the customers for which the NGDC has
					 procured the capacity, subject only to the NGDC's valid system reliability and
					 Federal Energy Regulatory Commission constraints.
(3) A release, assignment or transfer must be
					 based upon the applicable contract rate for capacity or Pennsylvania supply and
					 be subject to applicable contractual arrangements and tariffs.
(4) The amount released, assigned or
					 transferred must be sufficient to serve the level of the customers'
					 requirements for which the NGDC has procured the capacity determined in
					 accordance with the NGDC's tariff or procedures approved in its restructuring
					 proceedings.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.12 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.12 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501 and
						  1508; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.13 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.13 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501 and
						  1508; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.14 - Emergency equipment and personnel

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A jurisdictional telecommunications
					 public utility shall take reasonable measures to ensure the continuous
					 operation of its telecommunications service in all geographic areas and this
					 continuous functionality of its telecommunication infrastructure will also
					 allow for robust communication and information sharing across all levels of
					 government, within communities, and between public and private organizations
					 during emergencies such as fire, illness of personnel, sudden increase in
					 traffic or loss of power due to extreme weather events and disasters caused by
					 natural hazards.
(b) The
					 jurisdictional telecommunications public utility shall maintain qualified
					 personnel for emergency operating and repair work and have reserve equipment or
					 a portable power supply that will give it the reasonable capability to maintain
					 power at its central office so that it has the ability to remain functional
					 during the emergency situation.
The provisions of this §
													63.14 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501,
						  1504,
						  2901 and
						  3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.15 - Complaint procedures

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
					 [Reserved].
(a.1)
Customer
					 service complaints.
The Commission's Bureau of Consumer Services shall
					 process service complaints received from consumers in the following manner:
(1)
Automatic customer
					 transfer.
Upon the receipt of a service-related complaint from a
					 customer, the Commission's Bureau of Consumer Services may seek to immediately
					 and contemporaneously transfer the customer to its jurisdictional
					 telecommunications public utility for resolution to address the inquiry or
					 service complaint in the following manner:
(i)
					 The transfer will occur with the customer's explicit consent.
(ii) The transfer will be made to a live
					 operator or customer service representative of the jurisdictional
					 telecommunications public utility.
(iii) The jurisdictional telecommunications
					 public utility shall maintain a dedicated toll-free telephone number for the
					 automatic customer transfer process.
(iv) In the event that the customer's service
					 complaint cannot be resolved, it will be referred back to the Commission's
					 Bureau of Consumer Services for resolution in accordance with the provisions of
					 subsection (c).
(v) The
					 Commission's Bureau of Consumer Services and participating public utilities may
					 establish automated electronic communication links, electronic data interfaces,
					 or appropriate web page access, for the exchange of information and data in the
					 automatic customer transfer. These links shall be used only by authorized
					 Commission and the jurisdictional telecommunications public utility's personnel
					 shall safeguard the customer's personal data and billing information from
					 public disclosure.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.16 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this § 63.16 deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.18 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.18 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504-506,
						  1301,
						  1501 and
						  1508; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.19 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this § 63.19 deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.20 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this § 63.20 deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.21 - Directories

Current through Register Vol. 54, No. 28, July 13, 2024
(a) When a
					 directory is provided by the jurisdictional telecommunications public utility,
					 it must be revised and reissued at sufficiently frequent intervals to avoid
					 serious inconvenience to the public. A satisfactory length for a directory
					 period must be determined by the volume of changes and new listings and the
					 facilities available for supplying new numbers to calling parties and for
					 intercepting calls to numbers which have been changed.
(b) One copy of each new directory issue
					 shall be furnished to the Commission by the issuing jurisdictional
					 telecommunications public utility at the time of its distribution to
					 subscribers. The jurisdictional telecommunications public utility shall furnish
					 a new directory to customers and subscribers in the following manner:
(1) A jurisdictional telecommunications
					 public utility shall include a bill message no less than once annually advising
					 customers that paper copies of that market's or service area's affected
					 directories are available upon request. The notice must provide customers with
					 a toll-free number to call to obtain a paper directory at no cost and must
					 include the jurisdictional telecommunications public utility's Internet address
					 where customers can find the online directory. The jurisdictional
					 telecommunications public utility also shall post the notice on its web
					 site.
(2) A jurisdictional
					 telecommunications public utility shall make paper directories or USB thumb
					 drive directories available at no charge to customers in that market or service
					 area on an "upon request" basis by calling a toll free number maintained by the
					 public utility.
(3) Distribution of
					 directories beyond an "upon request" basis shall be at the discretion of the
					 jurisdictional telecommunications public utility.
(4) Requests for printed directories shall be
					 treated as standing orders but may be reconfirmed by the jurisdictional
					 telecommunications public utility every 2 years.
(5) Directories shall be made available
					 online in digital format at a web site maintained by the jurisdictional
					 telecommunications public utility.
(6) Printed, USB and online versions of
					 directories must meet all regulatory form and content requirements of this
					 section and §
												64.191(g)
					 (relating to public information).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.22 - Service records

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A public
					 utility shall keep sufficient records to reflect the following:
(1) [Reserved].
(2) Service complaints and trouble reports.
(i) A jurisdictional telecommunications
					 public utility shall provide for the receipt of trouble reports at all hours
					 and make a full and prompt investigation of, and response to, complaints, with
					 the exception of isolated outages beyond normal working hours affecting fewer
					 than 15 customers in an exchange.
(ii) A jurisdictional telecommunications
					 public utility shall maintain an accurate record of customer trouble reports
					 which shall include:
(A) Identification of the
					 customer affected.
(B) Service
					 affected.
(C) Time, date and nature
					 of the report.
(D) Results of
					 investigation.
(E) Action taken to
					 remedy the situation.
(F) Time and
					 date of trouble clearance or other disposition.
(3) Service interruptions affecting 300 or
					 more customers, including the date, cause, extent and duration of the
					 interruption.
(4)
					 [Reserved].
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.23 - Construction and maintenance safety standards for facilities

Current through Register Vol. 54, No. 28, July 13, 2024
Overhead and underground equipment or facilities and
						crossings of the wires or cables of every jurisdictional telecommunications
						public utility over or under the facilities of other public utilities,
						cooperative associations or electric utilities-including parallel or random
						installation of underground electric supply and communication conductors or
						cable-shall be constructed and maintained in accordance with the most recent
						Institute of Electrical and Electronics Engineers' (IEEE)
National
						Electrical Safety Code
, as amended and supplemented.
The provisions of this §
													63.23 issued under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501 and
						  1508; amended under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter B - SERVICE AND FACILITIES › Section 63.24 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.24 issued under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501 and
						  1508; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.31 - Classification of public utilities

Current through Register Vol. 54, No. 28, July 13, 2024
For accounting and reporting purposes, jurisdictional
						telecommunications public utilities are classified as follows:
(1)
Class A.
Telecommunications public utilities that are local exchange telecommunications
					 companies subject to an alternative form of regulation, including, but not
					 limited to, price cap formulas, under 66 Pa.C.S. Chapter 30 (relating to
					 alternative form of regulation of telecommunications services).
(2)
Class B.
Telecommunications public utilities that are local exchange telecommunications
					 companies subject to rate base/rate of return regulation or the Plan B
					 Simplified Ratemaking Plan approved by the Commission under 66 Pa.C.S. Chapter
					 30.
(3)
Class C.
Telecommunications public utilities that provide competitive local
					 telecommunications services and that are not the incumbent provider in any
					 local exchange area within this Commonwealth.
The provisions of this §
													63.31 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504-506,
						  1301,
						  1501 and
						  3019(b)(2) and
						  (3).
This section cited in 52 Pa. Code §
													56.15 (relating to billing
						  information); and 52 Pa. Code §
													56.265 (relating to billing
						  information).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.32 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.32 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  1501 and
						  1701; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.33 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.33 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501 and
						  1501; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.34 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this § 63.34 deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.35 - Preservation of records

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
					 [Reserved].
(b) Unless a different
					 retention period is otherwise specifically addressed in this chapter, a
					 telecommunications public utility shall be required to retain for 8 years all
					 of the following records:
(1) Records related
					 to an audit conducted by the Commission under section 516 of the Public Utility
					 Code, such as but not limited to financial and management audits.
(2) Records required for review under
					 sections 505 and 506 of the Public Utility Code.
(3) Records required for those entities
					 remaining subject to ratemaking provisions under Chapters 13 and 30 of the
					 Public Utility Code.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.36 - Filing of annual financial reports

Current through Register Vol. 54, No. 28, July 13, 2024
Under
						66 Pa.C.S. §
												§
												504 and
						3301 (relating to reports
						by public utilities; and civil penalties for violations), the Commission may
						require a public utility to file certain reports, and invoke penalties for
						failure to file those reports. In this regard, the following apply:
(1) Unless prior permission to do otherwise
					 is granted, a public utility, other than transportation, subject to the
					 jurisdiction of the Commission, shall file with the Commission annual financial
					 reports by April 30 immediately following the reporting year, for reports based
					 upon the calendar year, and by July 31 immediately following the reporting year
					 for reports permitted to be based upon the fiscal year ending May 31. A request
					 for an extension of time for filing an annual report shall be submitted to the
					 Commission prior to the filing dates specified in this paragraph.
(2) If a public utility, other than
					 transportation, fails to file its annual report in compliance with paragraph
					 (1), the public utility may be subject to a penalty as provided under
					 66 Pa.C.S. §
												3301.
					 Continued failure to file annual reports may result in additional
					 penalties.
The provisions of this §
													63.36 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501 and
						  504.
This section cited in 52 Pa. Code §
													101.2 (relating to definitions);
						  and 52 Pa. Code §
													101.4 (relating to reporting
						  requirements).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter C - ACCOUNTS AND RECORDS › Section 63.37 - Operation of the Telecommunication Relay Service System and Relay Service Fund

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
General
.
(1) The
					 Pennsylvania Telecommunications Relay Service (TRS), the Telecommunications
					 Devices for the Deaf Program and the Print Media Access System Program are
					 codified in the Universal Telecommunications and Print Media Access Act
					 (35
					 P. S. §
													§
													6701.1-6701.4). The Relay
					 Service Fund (Fund) covers eligible intrastate costs associated with the
					 operation of the three programs. The costs are recovered from residential and
					 business wireline access line end-users by a monthly surcharge on local service
					 telephone bills.
(2) To permit the
					 Commission to effectively monitor and evaluate the revenue and cost data
					 associated with the Fund, each local exchange carrier (LEC) shall file an
					 annual tracking report delineating monthly revenues collected and remittances
					 for late payments for the preceding 12-month year and an annual access line
					 summary report detailing its access line count as of December 31 of the
					 preceding year. The tracking data are used for periodic audits of the Fund. The
					 access line counts are used to calculate the next year's TRS
					 surcharge.
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter D - RESERVED › Section 63.41 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.41 amended under the
						  Pennsylvania Public Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504-506,
						  1301 and
						  1501; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter E - TELECOMMUNICATIONS QUALITY SERVICE STANDARDS › Section 63.51 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.51 issued under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501,
						  1504 and
						  2901; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter E - TELECOMMUNICATIONS QUALITY SERVICE STANDARDS › Section 63.52 - Reserved

Current through Register Vol. 54, No. 28, July 13, 2024
The provisions of this §
													63.52 issued under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501,
						  1504 and
						  2901; deleted under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).
Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter E - TELECOMMUNICATIONS QUALITY SERVICE STANDARDS › Section 63.53 - General provisions

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
					 [Reserved].
(b)
					 [Reserved].
(c)
					 [Reserved].
(d)
					 [Reserved].
(e) If unreasonable
					 hardship to a jurisdictional telecommunications public utility results from
					 compliance with this subchapter, the jurisdictional telecommunications public
					 utility may file a petition in accordance with §
											5.41 (relating to petitions
					 generally) requesting the modification of the section or for temporary
					 exemption from its requirements. The Commission may grant temporary exemptions
					 of this subchapter in exceptional cases consistent with applicable statutory
					 procedures. The jurisdictional telecommunications public utility shall provide
					 notice to a person who may be affected by the modification or temporary
					 exemption, if granted. Notice may be made by a bill insert or in another
					 reasonable manner.
The provisions of this §
													63.53 issued under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  504,
						  1501,
						  1504 and
						  2901; amended under
						  66 Pa.C.S. §
														3019(b)(2) and
						  (3).