Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart B - Carriers of Passengers or Property › Chapter 31 - MOTOR CARRIER PROPERTY AND HOUSEHOLD GOODS TRANSPORTATION › TRANSPORTATION OF HOUSEHOLD GOODS IN USE › Section 31.121 - Information for shippers

Current through Register Vol. 54, No. 28, July 13, 2024
(a) When a
					 prospective shipper requests moving service and before an order for service is
					 prepared, the household goods carrier shall furnish the prospective shipper
					 with the following Commission supplied form entitled "Information for
					 Shippers":
INFORMATION FOR SHIPPERS
ESTIMATE
The carrier must give you a written estimate 48 hours
						prior to the move, unless the shipper agrees, in writing, to a shorter period.
						The estimate will approximate the amount he believes it will cost you to move
						your household furnishings. It is important that you inform the estimator of
everything
you intend to move. The
actual
charges may be more or less than the estimate.
RATES
If the move is 40 miles or less, the charge will be based
						on an hourly rate. If the move is over 40 miles, the charge will be based on
						weight and mileage. You will be required to pay any increase in charges
						resulting from changes to the carrier's rates between the time of the estimate
						and the actual move.
INVENTORY
The carrier must complete a detailed inventory listing
						all items to be moved and their condition. You may waive this requirement, in
						writing, for moves 40 miles or less. All items must be given an identification
						number. The inventory must be completed before loading. You should observe and
						verify the inventory, noting the condition of all items. The carrier must
						provide you with a copy of the completed inventory before loading and it must
						be signed by you and the carrier. Upon delivery, you should verify all items in
						the inventory were delivered and their condition. You should note on the
						inventory any missing or damaged items. Retain your copy of the inventory until
						all disputes are settled.
BILL/RECEIPT
The carrier must give you a bill/receipt for the move
						within 15 days after the delivery date. The bill/receipt must detail all
						charges for the move. It must also contain copies of the Inventory and the
						Estimated Cost of Services.
PAYMENT
You will be required to pay the mover's tariff charges.
						If the mover has not informed you
prior to delivery
that he
						will extend credit, the mover will expect you to make payment of the charges at
						time of delivery in cash, cashier's check or certified check.
If the actual charges
do not exceed
The
						estimate by more than 10 percent, you must pay
all of the actual
						charges
prior to the mover unloading your goods. If the total actual
						charges
exceed
The estimate by more than 10 percent, the mover
						is required to deliver the full and complete shipment upon payment of the
						estimated charges plus an additional $25, or 10 percent of the estimate,
						whichever is greater. You may defer paying the balance for 15 days after
						delivery.
LOSS AND DAMAGE COVERAGE
If you sustain a loss or damage to your goods, you are
						protected only up to but not exceeding 60 cents per pound, per article. This
						minimum coverage may not be adequate protection. If you desire protection
						greater than 60 cents per pound, per article, you may secure increased coverage
						by paying a higher tariff rate applicable to the coverage you desire. You may
						also protect yourself to the full valuation of your goods by taking out a
						policy of transit insurance with an insurance agent.
PROOF OF DAMAGE/RECEIPT
Upon completion of the delivery, the driver will ask you
						to sign the delivery receipt. Do not sign any delivery papers until delivery is
						completed. Before signing, be sure all damage and any lost articles are noted
						on the receipt or inventory. If the driver will not make such notations, make
						them yourself before signing. Remember, telling the driver about these things
						is not enough. Do not sign the delivery receipt if it contains language
						purporting to release or discharge the carrier from liability otherwise
						required by agreement or law. Strike this language out before signing or refuse
						delivery if the mover refuses to provide a proper delivery receipt.
COMPLAINTS
For complaints and information, contact the PA Public
						Utility Commission at 1-800-782-1110 or at
www.state.pa.us
. Include the company name and A-#
						for all complaints.
I hereby certify that a copy of above Information for
						Shippers was furnished on.
DATE
____________
TIME
____________
(THIS FORM, AND THE ESTIMATE, MUST BE PROVIDED TO THE
						SHIPPER, IN WRITING, AT LEAST 48 HOURS BEFORE THE MOVE, UNLESS THE SHIPPER
						AGREES, IN WRITING, TO A SHORTER NOTICE PERIOD.)
Name of Shipper
______________________________________
SIGNATURE OF SHIPPER
______________________________________
Signature of Carrier Representative
(b) The carrier shall retain an executed copy
					 of this certification with shipping order for 2 years from the date of the
					 move.
(c) The carrier shall provide
					 the form to the shipper at least 48 hours prior to the move, unless the shipper
					 agrees, in writing, to a shorter notice period.
The provisions of this §
													31.121 amended under the Public
						  Utility Code,
						  66 Pa.C.S. §
														§
														501,
						  1102,
						  1103,
						  1501,
						  1502,
						  1504,
						  1506,
						  1508 and Chapters 23 and
						  25.