Pennsylvania Code › Title 58 - RECREATION › Part VII - GAMING CONTROL BOARD › Subpart Q - Sports Wagering › Chapter 1408a - SPORTS WAGERING ACCOUNTING AND INTERNAL CONTROLS › Section 1408a.5 - Information to be displayed/provided

Current through Register Vol. 54, No. 28, July 13, 2024
A sports wagering certificate holder or sports wagering
					 operator shall provide for the prominent display of the following information
					 at the certificate holder's retail sportsbook and on a page which, by virtue of
					 the construction of the web site or mobile application, registered players must
					 access before beginning a sports wagering session:
(1) The full name of the sports wagering
				  certificate holder and, as applicable, the sports wagering operator and address
				  from which it carries on business.
(2) A logo, to be provided by the Board for
				  display on the certificate holder's or licensee's online sportsbook, indicating
				  that the sports wagering certificate holder, and as applicable, the sports
				  wagering operator is authorized to operate sports wagering in this
				  Commonwealth.
(3) The license
				  number of the sports wagering certificate holder, and as applicable, the sports
				  wagering operator.
(4) A statement
				  that persons under 21 years of age are not permitted to engage in sports
				  wagering.
(5) Readily available
				  information at the certificate holder's retail sportsbook or active links on
				  the sports wagering certificate holder's or sports wagering operator's sports
				  wagering web site or mobile application that contains all of the following:
(i) Information explaining how disputes are
				  resolved.
(ii) Problem gaming
				  information that is designed to offer information pertaining to responsible
				  gaming.
(iii) Board's contact
				  information.
(iv) Information that
				  allows for a patron to choose to be excluded from engaging in sports
				  wagering.
(v) Comprehensive house
				  rules governing wagering transactions with patrons. The house rules must be
				  immediately available to patrons at a licensed facility's retail and
				  interactive or mobile application sportsbooks, and must be included in a sports
				  wagering certificate holder's or sports wagering operator's internal controls
				  required under §
											1408a.3 (relating to internal
				  controls). The rules must include all of the following:
(A) Method for calculation and payment of
				  winning wagers.
(B) Description of
				  the process for handling incorrectly posted events, odds, wagers or
				  results.
(C) Effect of schedule
				  changes.
(D) Method of notifying
				  patrons of odds or proposition changes.
(E) Acceptance of wagers at other than posted
				  terms.
(F) Expiration of any
				  winning ticket.
(G) Method of
				  contacting the operator for questions and complaints.
(H) Description of person prohibited from
				  engaging in sports wagering.
(I) A
				  statement regarding the policy and methods for limiting the maximum amount that
				  a patron can win on any particular wager; however, the policy will not preclude
				  a patron from collecting a payout in excess of the purported amount if the
				  system allows the patron to place a valid wager that pays more than the stated
				  maximum amount.
(J) Methods of
				  funding a sports wager.