Pennsylvania Code › Title 58 - RECREATION › Part VII - GAMING CONTROL BOARD › Subpart L - Interactive Gaming › Chapter 811a - INTERACTIVE GAMING ACCOUNTING AND INTERNAL CONTROLS › Section 811a.3 - Terms and conditions

Current through Register Vol. 54, No. 28, July 13, 2024
(a) An
				  interactive gaming certificate holder or interactive gaming operator shall
				  develop terms and conditions for interactive gaming which must be included in
				  the internal controls. The terms and conditions and any changes thereto shall
				  be acknowledged by the player and the acknowledgment must be date and
				  time-stamped by the interactive gaming system.
(b) The terms and conditions must address all
				  aspects of the interactive gaming operation, including all of the following:
(1) The name of the party with whom the
				  player is entering into a contractual relationship, including any interactive
				  gaming certificate holder or interactive gaming operator.
(2) The player's consent to have the
				  interactive gaming certificate holder or interactive gaming operator confirm
				  the player's age and identity.
(3)
				  Rules and obligations applicable to the player other than rules of the game
				  including all of the following:
(i)
				  Prohibition from allowing any other person to access or use his interactive
				  gaming account.
(ii) Prohibition
				  from engaging in interactive gaming activity, unless the player is physically
				  located in this Commonwealth, unless this gaming is authorized by an
				  interactive gaming reciprocal agreement.
(iii) Consent to the monitoring and recording
				  by the interactive gaming certificate holder, interactive gaming operator or
				  the Board, or all of the above, of any wagering communications and geographic
				  location information.
(iv) Consent
				  to the jurisdiction of this Commonwealth to resolve any disputes arising out of
				  interactive gaming.
(v) Prohibition
				  against utilizing automated computerized software or other equivalent
				  mechanism, such as a bot, to engage in play.
(4) Full explanation of all fees and charges
				  imposed upon a player related to interactive gaming transactions.
(5) Availability of account statements
				  detailing player account activity.
(6) Privacy policies, including information
				  access and use of customer data.
(7) Legal age policy, including a statement
				  that it is a criminal offense to allow a person who is under 21 years of age to
				  participate in interactive gaming and a player who does so must be prohibited
				  from interactive gaming.
(8)
				  Notification that if the player's interactive gaming account remains dormant
				  for 2 year any funds remaining on deposit and any pending wagers shall be
				  forfeited.
(9) The player's right
				  to set responsible gaming limits and self-exclude.
(10) The player's right to suspend his
				  account for no less than 72 hours.
(11) Actions that will be taken in the event
				  a player becomes disconnected from the interactive gaming system during game
				  play.
(12) Notice that a
				  malfunction voids all pays.
(13)
				  Estimated time-period for withdrawal of funds from the interactive gaming
				  account.
(14) Detailed information
				  to be displayed on a player protection page.
(15) Method for changing or retrieving a
				  password or other approved access security feature and the ability to choose
				  strong authentication login protection.
(16) Method for filing a complaint with the
				  interactive gaming certificate holder or interactive gaming operator and method
				  for filing with the Board an unresolved complaint after all reasonable means to
				  resolve the complaint with the interactive gaming certificate holder or
				  interactive gaming operator have been exhausted.
(17) Method for obtaining a copy of the terms
				  and conditions agreed to when establishing an interactive gaming
				  account.
(18) Method for the player
				  to obtain account and game history from the interactive gaming certificate
				  holder or interactive gaming operator.
(19) Notification of Federal prohibitions and
				  restrictions regarding interactive gaming, specifically, any limitations upon
				  interactive gaming in 18
				  U.S.C.A. §
												1084 and the Unlawful
				  Internet Gambling Enforcement Act of 2006 (31 U.S.C.A. §§
												5361-5367). The notice must explicitly
				  state that it is a Federal offense for persons physically located outside of
				  this Commonwealth to engage in interactive wagering through an interactive
				  gaming certificate holder or interactive gaming operator unless explicitly
				  authorized by the Board or an interactive gaming reciprocal
				  agreement.
(20) Any other
				  information required by the Board.