Rhode Island Code of Regulations › Title 270 - Department of Public Safety › Chapter 20 - E 9-1-1 Operations › Subchapter 00 - N/A › Part 1 - Rhode Island E 9-1-1 Uniform Emergency Telephone System Rules and Regulations (270-RICR-20-00-1) › Section 270-RICR-20-00-1.7 - Appendix

Current through June 14, 2024
A. Definitions - For the purpose of these Rules and Regulations, the following acronyms and terms shall have the respective meanings contained in their respective definitions.
1. "Access Line" means the connection between a customer premises network interface and the telephone common carrier that provides access to the public switched telephone network.
2. "ALI Discrepancy" - See "Discrepancies"
3. "XTrakker" means the software program utilized by the Rhode Island Uniform Emergency Telephone System under license from microDATA GIS, Inc., to provide geographic display of locations of calls to the PSAP and to track the incidence of and resolution status of ALI discrepancies.
4. "Audit Trail Data" means the data that supports the information required in the Reports enumerated in §
											1.3(J)     of this Part.
5. "Automatic Location Identification" means the automatic display at the PSAP of the caller's telephone number, the address/location of the telephone and supplementary emergency services information.
6. "Automatic Number Identification (ANI)" means the telephone number associated with the access line from which a call originates.
7. "Business Day" means each successive 24-hour period of time beginning at midnight on Monday and ending at midnight on the following successive calendar day, but excluding Saturdays and Sundays and the recognized holidays of the respective individual telephone common carriers and telecommunication services providers.
8. "Average Busy Hour" means the one-hour period during the week statistically shown over time to be the hour in which the most telephone calls are received.
9. "Average Busy Season" means the two consecutive months of the calendar year statistically shown over time to be the two consecutive months in which the most telephone calls are received.
10. "Company Identifier or Identification Number (Company ID)" means a 3-5 character identity chosen by the Service Provider that distinguishes the entity providing the dial tone to the end user. The Company Identifier is maintained by NENA in a nationally accessible database.
11. "Central Office" means a facility in which a switch or switching equipment is located which routes local and long distance voice and data transmissions between callers and called parties.
12. "Centrex" means a business telephone service offered by some telecommunication services providers that provides PBX-type features over access lines.
13. "Completion Date" means the date on which a telephone common carrier or telecommunication services provider has completed a change of service or initiation of service to an end user or a change in an end user's service record (such as a change in name or address). A completion date is also the date of disconnection of dial tone by the Donor Company and the connection of dial tone by the Recipient Company to an end user. The expectation is that the completion date will be the due date on the service order.
14. "Database" means an organized collection of information, typically stored in computer systems, comprised of fields, records (data), and indexes. In 9-1-1, such databases include MSAG, telephone number (TN)/ESN, ALI/ANI information of subscribers or end users, and GIS data.
15. "Database Provider" means the entity providing Automatic Location Identification and/ or Automatic Number Identification data services and other services utilizing databases associated with 9-1-1 service. The Database Provider may also be the Service Provider.
16. "Data Exchange" means the process of exchanging 9-1-1 data between Telecommunication Services Providers and the Database Provider.
17. "Dedicated Trunk" means a telephone circuit used for a single purpose, such as the transmission of 9-1-1 calls.
18. "Discrepancies" means a term used to describe subscriber records that do not match the MSAG or, based upon information from end-users making 9-1-1 calls or from other reliable sources, do not match ALI/ANI information in the ALI or other RI E 9-1-1 databases, and are referred to an error file or discrepancy report for resolution.
19. "Diverse Routing" means the practice of routing circuits along different physical paths in order to prevent total loss of 9-1-1 service in the event of a facility failure.
20. "Donor Company" means the Telecommunication Services Provider currently responsible for an end user's telephone service prior to the migration of the telephone number to another Telecommunication Services Provider.
21. "Emergency Service Number (ESN)/Emergency Service Zone (ESZ)" means an ESN is a three-to-five digit number representing a unique combination of emergency service agencies (law enforcement, fire, and emergency medical service) designated to serve a specific range of addresses within a particular geographical area, or Emergency Service Zone (ESZ). The ESN facilitates selective routing and selective transfer, if required, to the appropriate PSAP and the dispatching of the proper service agency(ies).
22. "End User" means the RI E 9-1-1 caller.
23. "Enhanced 9-1-1" means an emergency telephone system which includes network switching, database, and customer premise equipment (CPE) elements capable of providing Selective Routing, Selective Transfer, Fixed Transfer, ANI, and ALI.
24. "Feature Group D" means a multi-frequency signaling protocol, originally developed to support equal access to long distance services, capable of carrying one or two ten-digit telephone numbers.
25. "GIS" means geographic information system, a computerized, digital method of capturing location data of objects on the ground. The data captured by this method is referred to as GIS data.
26. "GIS Liaison" means a person or entity that is appointed or assigned by a local community to be the coordinator of GIS activities on behalf of the local community. This person or entity will work with RI E 9-1-1 in resolving local community GIS issues.
27. "Grade of Service" means the designation, expressed as a decimal fraction, of the probability (P) of a telephone number being blocked. P.01 is the grade of service reflecting the probability that one call out of one hundred during the average busy hour will be blocked.
28. "Master Street Address Guide (MSAG)" means a database of street names and address ranges within their associated municipalities defining Emergency Service Zones (ESZs) and their associated Emergency Service Number (ESNs) to enable proper routing of 9-1-1 calls.
29. "Master Street Address Guide (MSAG) Liaison" means a person or entity that is appointed or assigned by a local community to be the coordinator of MSAG activities on behalf of the local community. The person or entity will work with RI E 9-1-1 in resolving community MSAG issues.
30. "Migrate or Migration" means the term used to describe the inward transaction the Recipient Company submits to the RI E 9-1-1 Database Provider that signifies movement of telephone service and a telephone number from a Donor Company.
31. "Mobile Identification Number (MIN)" means a 34-bit binary number that a wireless handset transmits to identify itself to the wireless network. It is the number associated with a cellular-wireless device.
32. "Mobile Telephone Switch (MTS)" means a switch used by a wireless carrier which routes voice and data transmissions within a given geographic area served by the wireless carrier.
33. "National Emergency Number Association (NENA)" means the National Emergency Number Association is a not-for-profit corporation established in 1982 to further the goal of "One Nation-One Number" for emergency purposes, by serving as a networking source and promoting research, planning, and training. In doing so, NENA educates, sets standards, and provides certification programs, legislative representation and technical assistance for implementing and managing 9-1-1 systems.
34. "No Record Found (NRF)" means a condition where no ALI information is available for display at the PSAP.
35. "North American Numbering Plan" means the use of 10-digit dialing in the format of a 3-digit NPA, followed by a 3-digit NXX and a 4-digit line number.
36. "Number Plan Area (NPA)" means an established three-digit area code for a particular calling area. It takes the form of NXX, where N is any digit from 2 through 9 and X is any digit from 0 through 9.
37. "NXX" means a three-digit code in which N is any digit 2 through 9 and X is any digit 0 through 9. They are the second set of three digits in the North American Numbering Plan.
38. "pANI" means the code (usually a telephone number, and thus an "ANI") that is used to identify the receiving antenna coverage area for a wireless call. The "p" simply signifies that it is not an access line for other calling purposes.
39. "Private Branch Exchange (PBX)" means a private telephone system that is connected to the Public Switched Telephone Network, and which has more than one answering station reachable through a common telephone number.
40. "Public Safety Answering Point (PSAP)" means a facility equipped and staffed to receive RI E 9-1-1 calls. A Primary PSAP receives the calls directly. When a 9-1-1 call is transferred, the next receiving PSAP (the responding agency) is designated a Secondary PSAP.
41. "Recipient Company" means the new Telecommunication Services Provider responsible for the end user's telephone service and RI E 9-1-1 data after the migration of the telephone number from a Donor Company.
42. "Service Order" means the document used by telephone common carriers and other telephone services providers for initiation of, additions to, changes of, or removals of telephone service or of subscriber information.
43. "Service Provider" means an entity providing one or more of the following 9-1-1 elements: Network, customer premise equipment (CPE), or Database Services. The Service Provider may also be a Database Provider.
44. "Subscriber" means a party that utilizes the services of a telecommunication services provider in exchange for money or other lawful consideration and which is the principal obligor under such an arrangement.
45. "Telecommunication Services Provider" means every person, party or entity which provides communications services, telephony services, voice or data transmission services, and wireless prepaid services, including, but not limited to: audio, print information, Voice Over Internet Protocol (VoIP), data or visual information, communication or transmission or any combination thereof, for profit on a subscription, wireless prepaid services, wireless prepaid telephone calling arrangement or pay-for-services or any other basis by means of landline local telephone exchange, cellular telephone, wireless communication, radio, telephony, Internet, data, satellite, computer, prepaid wireless telephone, Voice Over Internet Protocol (VoIP) instruments, devices or means, or any other communication or data .instrument, devices or means which have access to, connect with, or interface with the E 9-1-1 Uniform Emergency Telephone System. Telecommunication services provider includes "telephone common carrier," "wireless services provider," "communications common carrier," "telephone companies," and "common carrier" as those terms are used in R.I. Gen. Laws Chapter 39-21 et seq. and R.I. Gen. Laws §39-21.1 et seq. and "telecommunication common carrier" as defined in the Code of Federal Regulations at  47 C.F.R. Part 22, as amended from time to time and as defined in the NENA Master Glossary of the 9-1-1 terminology as amended from time to time.
46. "Telephone Common Carrier" means any person, party or entity, which provides communications, services for profit between a point of origin and a point of reception by way of landline wire connection between the two (2) points. It includes resellers of such services.
47. "TN" means telephone number. It is also a term used to refer to records in the ALI data base, which includes a subscriber's telephone number.
48. "Wireless Services Provider" means cellular, satellite or other radio based telephony or data transport commercial entity.
49. "24x7x365 Basis" means 24 hours per day (24), 7 days per week (7), and each day (365) of every calendar year.