Texas Administrative Code › Title 28 - INSURANCE › Part 1 - TEXAS DEPARTMENT OF INSURANCE › Chapter 19 - LICENSING AND REGULATION OF INSURANCE PROFESSIONALS › Subchapter K - CONTINUING EDUCATION, ADJUSTER PRELICENSING EDUCATION PROGRAMS, AND CERTIFICATION COURSES › Section 19.1011 - Requirements for Successful Completion of Continuing Education Courses

Current through Reg. 49, No. 28; July 12, 2024
(a) Providers must use, at a minimum, actual
				  attendance rosters to certify completion of a certified classroom or
				  one-time-event continuing education course or a certified classroom
				  certification course. TDI requires each student to attend at least 90% of the
				  course. Providers must establish a means to ensure that each student attended
				  at least 90% of the course. Attendance records must include, at a minimum,
				  sign-in and sign-out sheets, and the legible names, addresses, and TDI license
				  number of each student in attendance. Providers must use a written, online, or
				  computer-based final examination to determine completion of all certified
				  classroom certification courses that statutorily require an examination for
				  successful completion of the certified classroom certification course.
				  Providers may establish additional assessment measurements or any other
				  completion requirements for successful completion of a classroom continuing
				  education or classroom certification course, but those requirements must be
				  fully disclosed in the registration materials before the student purchases the
				  course. Providers must determine successful completion of these additional
				  requirements.
(b) Providers must
				  use the periodic interactive inquiries to determine completion of certified
				  classroom equivalent continuing education or certification courses. A student
				  must complete all inquiry sections with a minimum score of at least 70% for
				  each section.
(c) Providers must
				  use a written, online, or computer-based final examination as the means of
				  completion for all certified self-study continuing education or certification
				  courses. TDI does not require providers to monitor continuing education or
				  certification self-study examinations. Course records for each examination
				  attempt must include, at a minimum, the date the exam was taken, the final
				  examination score, the examination version used, the legible name, address, and
				  the TDI license number of each student.
(d) Self-study examinations and classroom
				  equivalent interactive inquiries must meet the criteria set forth in paragraphs
				  (1) - (12) of this subsection:
(1) the final
				  examination or interactive inquiries must reasonably evaluate the student's
				  understanding of the course content;
(2) the specific final examination questions
				  and interactive inquiries may not be made available to the student until the
				  test is administered, and providers must effect security measures to maintain
				  the integrity of the examination;
(3) providers must maintain a record of each
				  student's final examination in the student's record for four years;
(4) an authorized staff member or computer
				  program must grade self-study final examinations, and the interactive inquiry
				  computer program must grade interactive inquiries;
(5) providers must allow students to retake
				  an examination at least one time if a score of 70% or higher is not
				  achieved;
(6) providers must revise
				  and update self-study final examinations and interactive inquiries consistent
				  with the course update/revision;
(7) providers requiring a monitored final
				  examination must establish the rules under which the examination will be
				  given;
(8) the examination or
				  interactive inquiry periods must consist of questions that do not give or
				  indicate an answer or correct response and are of the following types:
(A) for self-study courses:
(i) short essay questions requiring a
				  response of five or more words;
(ii) fill in the blank questions requiring a
				  response from memory and not from an indicated list of potential alternatives;
				  or
(iii) multiple choice questions
				  stemming from an inquiry with at least four appropriate potential responses and
				  for which "all of the above" or "none of the above" is not an appropriate
				  option;
(B) for
				  interactive inquiry periods, multiple choice questions stemming from an inquiry
				  with at least four appropriate potential responses and for which "all of the
				  above" or "none of the above" is not an appropriate option;
(9) each interactive inquiry
				  period must consist of at least five questions;
(10) each self-study final examination must
				  consist of at least 10 questions for each hour of credit up to a maximum
				  requirement of 50 questions per course. Providers may, at their discretion,
				  have a greater number of final examination questions;
(11) during examinations and interactive
				  inquiry periods, licensees may use course materials or personal notes, but may
				  not use another person's notes, answers, or otherwise receive assistance in
				  answering the questions from another person; and
(12) licensees must mail or deliver the
				  completed self-study examination directly to the provider.