Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 62 - NATURAL GAS SUPPLY CUSTOMER CHOICE › Subchapter C - CUSTOMER INFORMATION DISCLOSURE › Section 62.74 - Bill format for residential and small business customers

Current through Register Vol. 54, No. 28, July 13, 2024
(a) NGS billed prices shall reflect the
					 marketed prices and the disclosure statement prices.
(b) The following requirements apply only to
					 the extent to which an entity has responsibility for billing customers, and to
					 the extent that the charges are applicable. Duplication of billing for the same
					 or identical charges by both the NGDC and NGS is not permitted.
(1) NGDC charges shall appear separately from
					 NGS charges.
(2) Charges for basic
					 services shall appear before charges for nonbasic services, and appear
					 distinctly separate.
(3) Customer
					 bills shall contain the following charges, if these charges are applicable, and
					 these charges shall appear in a distinct section of the bill. The designation
					 or label of each charge as either a basic charge or nonbasic charge appears in
					 parentheses following the name of the charge. This label of either basic or
					 nonbasic is not required to accompany the name of the charge on the bill.
(i) Commodity charges (basic).
(A) Commodity charges shall be presented in
					 the standard pricing unit for natural gas of the NGDC in actual dollars or
					 cents per standard pricing unit or actual average dollars or cents per standard
					 pricing unit.
(B) Commodity charges
					 shall appear first among the basic charges with one exception. NGDCs may place
					 the customer charge first among the basic charges.
(ii) Distribution charges (basic).
(iii) Customer charge or basic charge (charge
					 for basic service in §
													56.15 (relating to billing
					 information)) (basic).
(iv) Gas
					 cost adjustment charges (basic).
(v) Interstate transition cost surcharges
					 (basic).
(vi) Taxes (Comply with
					 § 56.15) (basic).
(vii) Late
					 payment charges (basic).
(viii)
					 Security deposit (basic).
(ix)
					 Reconnection fee (basic).
(x)
					 Itemization of nonbasic charges (nonbasic).
(xi) Overall billing
					 total.
(4) The entity
					 reading the meter for billing purposes shall provide the following natural gas
					 use data figures:
(i) The total annual
					 natural gas use for the past 12 months in the standard pricing unit of the NGDC
					 including the current billing cycle. This is a single cumulative
					 number.
(ii) The average monthly
					 natural gas use for the past 12 months in the standard pricing unit of the NGDC
					 including the current billing cycle. This is a single cumulative
					 number.
(5) The
					 requirements of §
												56.15 shall be incorporated in
					 customer bills to the extent that § 56.15 applies.
(6) Definitions for the following charges and
					 terms are required in a customer's bill, if they appear as billing items, as
					 contained in §
												62.80 (relating to common natural
					 gas competition terms), and shall be in a distinctly separate section of the
					 bill:
(i) Commodity charges.
(ii) Distribution charges.
(iii) Customer charge/basic charge (charge
					 for basic service in § 56.15).
(iv) Gas cost adjustment charges.
(v) The standard pricing unit of the NGDC,
					 either, ccf, Mcf or Dth.
(7) "General Information" is the required
					 title for customer contact information in a customer's bill.
(i) The name, address, telephone number and
					 Internet address for the NGS and NGDC shall be included.
(ii) Both NGDC and NGS information in
					 subparagraph (i) is required on all customer bills with the billing entity's
					 information first.
(8)
					 When a customer chooses the option to receive a separate bill for competitive
					 natural gas supply, the NGDC shall include in a customer's bill the following
					 information where the NGS charges would normally appear:
(i) The NGS's name.
(ii) A statement that the customer's NGS is
					 responsible for the billing of NGS charges.
(9) When a customer chooses the option to
					 receive a single bill from the NGDC, the NGDC shall include in the customer's
					 bill the name of the NGS where the NGS charges appear.
(10) For customers who have chosen to receive
					 gas supply from a competitive supplier, the customer's bill shall include the
					 following statements which may appear together in a paragraph:
(i) "Commodity prices and charges are set by
					 the natural gas supplier you have chosen."
(ii) "The Public Utility Commission regulates
					 distribution prices and services."