Pennsylvania Code › Title 67 - TRANSPORTATION › Part I - Department of Transportation › Subpart A - Vehicle Code Provisions › Article IX - Miscellaneous Provisions › Chapter 255 - MESSENGER SERVICES › Section 255.5a - Decentralized service program

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Decentralized service agent.
A messenger service may
					 participate in the decentralized service program by obtaining authorization
					 from the Bureau to issue on behalf of the Department to qualified applicants
					 temporary learner's permits, vehicle registration renewals, driver license
					 renewals and other specified items. To obtain authorization as a decentralized
					 service agent, a messenger service agent shall agree to handle decentralized
					 service program forms in the manner outlined in subsection (b).
(b)
Decentralized service
					 forms.
A messenger service which participates in the decentralized
					 service program is responsible for obtaining and handling decentralized service
					 forms as follows:
(1)
Department to
					 provide.
Decentralized service forms will be provided by the Bureau
					 through its Messenger Service Center to decentralized service agents.
(2)
Request for Departmental
					 forms.
A decentralized service agent shall request decentralized
					 service forms in a manner specified by the Department. Authorization shall be
					 given in writing by the owner of the messenger service for an employe to
					 receive completed orders of the forms. The completed order shall be signed for
					 by the owner of the messenger service or the authorized employe of the
					 messenger service, who shall present proper identification as issued by the
					 Department.
(3)
Lost or
					 stolen Departmental forms.
In the event that decentralized service
					 forms are lost or stolen, the decentralized service agent shall report the
					 occurrence to the Department within 48 hours after the agent's discovery of the
					 loss or theft of the forms.
(4)
Mutilated Departmental forms.
In the event that a
					 decentralized service form is mutilated by the decentralized service agent, the
					 agent shall apply for replacement of the document on forms provided by the
					 Department. Copies of the form shall be returned to the Department in order for
					 the agent to receive a replacement.
(5)
Invalid Departmental
					 forms.
In the event that a decentralized service form is deemed
					 invalid due to defect or an error on the part of the Department, the
					 decentralized service agent shall apply for a replacement of the document on
					 forms provided by the Department. Copies of the defective form shall be
					 returned to the Department with the application for replacement.
(6)
Issuance of forms.
Decentralized service forms shall be issued in numerical sequence by control
					 number. The agent shall obtain permission for the Bureau in the manner
					 prescribed, to issue the forms, in those cases where prior permission is
					 required by the Department.
(7)
Submission of applications.
Decentralized service agents shall
					 submit the appropriate copy of a form used for decentralized services to the
					 Messenger Service Center of the Bureau within 5 days of the date of issuance to
					 an applicant.
(8)
Identification and other documentation.
Decentralized service
					 agents shall require that an applicant present proper identification and other
					 documentation as required by the Department's operating procedures for
					 decentralized services, before issuing a decentralized service form.
(9)
Maintenance of copies of
					 forms.
Decentralized service agents shall maintain copies of all
					 decentralized service forms issued to customers and of all related documents
					 submitted to the Department for at least 2 years from the date of issuance.
					 These records are to be maintained in numerical sequence by form control number
					 at the office where the form was issued.