South Carolina Code of Regulations › Chapter 103 - PUBLIC SERVICE COMMISSION › Article 7 - WATER UTILITIES › Subarticle 4 - CUSTOMER RELATIONS › Section 103-735 - Denial or Discontinuance of Service

Current through Register Vol. 48, No. 6, June 28, 2024
Service may be refused or discontinued for any of the reasons
				  listed below. Unless otherwise stated, the customer shall be allowed a
				  reasonable time in which to comply with the rule before service is
				  discontinued.
A. Without notice in the
				event of a condition determined by the utility, the commission by Order, or the
				Department of Health and Environmental Control to be hazardous or
				dangerous.
B. Without notice in the
				event of customer use of equipment or service in such a manner as to affect
				adversely the utility's service to others.
C. Without notice in the event of
				unauthorized use of the utility's service.
D. For customer tampering with equipment
				furnished and owned by the utility. The customer shall make every reasonable
				effort to prevent tampering, and shall notify the utility immediately of any
				tampering with, damage to, or removal of any equipment.
E. For violation of and/or non-compliance
				with the commission's regulations governing service supplied by the
				utility.
F. For failure of the
				customer to fulfill his contractual obligations for service and/or facilities
				subject to regulation by the commission.
G. For failure of the customer to permit the
				utility reasonable access to its equipment.
H. For failure of the customer to provide the
				utility with a deposit as authorized by 103-731.
I. For failure of the customer to furnish
				permits, certificates, and rights-of-way as necessary to obtaining service, or
				in the event such permissions are withdrawn or terminated.
J. For illegal willful misuse of utility's
				service by the customer.
K. For
				failure of the customer to comply with reasonable restrictions on the use of
				water, as imposed under 103-772 provided that notice has been given to the
				customer and that written notice has been furnished to the ORS.
L. No water utility shall be required to
				furnish its water service or to continue its service to any applicant who, at
				the time of such application, is indebted or any member of his household is
				indebted, under an undisputed bill to such water utility for water service
				previously furnished such applicant or furnished any other member of the
				applicant's household. However, for the purposes of this regulation, the water
				utility may not consider any indebtedness which was incurred by the applicant
				or any member of his household more than six (6) years prior to the time of
				application.
M. The utility may
				discontinue a customer's service should that customer be in arrears on an
				account for service at another premise, unless the customer pays a reasonable
				amount of his arrears account and makes reasonable arrangements with the
				utility to amortize the balance of such past-due account over a reasonable
				length of time, not to exceed 12 months.
N. The customer's use of the utility's
				service conflicts with, or violates order, ordinances or laws of the State, or
				any subdivision thereof or the commission.