reglab/statecodes huggingface dataset:
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.107 - Authority of cities

Current through Register Vol. 54, No. 28, July 13, 2024
(a) A city of
				the second class, second class A or third class that established a 911 system
				prior to September 7, 1990 may exercise the powers and duties of counties under
				the act.
(b) The procedure for
				filing a 911 plan shall be the same as for counties and as outlined in §
									120b.103 (relating to development
				of county plan).
(c) A city of the
				second class, second class A or third class may establish a 911 system if the
				county in which it is located elects not to exercise their respective powers
				and duties as provided for under the act.
(d) For a city of the second class, second
				class A or third class to exercise the authority as provided for in subsection
				(c), the city shall first file a written notice of intent by registered mail
				with the county indicating the city's intention to proceed with the development
				of a 911 plan. The county shall provide the city with a response within 60 days
				as to whether the county plans to proceed with the establishment of a 911 plan.
				If the county fails to respond to the city within the 60-day time period or if
				the county indicates that it does not plan to initiate a 911 system for at
				least 2 years, the city may proceed with the development of its own plan.
				Documentation of failure to respond by the county or evidence that the county
				will not develop a 911 system within 2 years shall be provided by the city as
				part of the plan.
(e) A city of the
				second class, second class A or third class that has an existing 911 system or
				establishes a 911 system in the future shall do so only within the geographic
				boundaries unless the county and city agree that the city system shall become a
				component of the county plan.
(f) A
				contribution rate that is levied by a city of the second class, second class A
				or third class by authority of the act shall only be imposed upon and collected
				from the subscribers within the municipal boundaries of the city.
This section cited in 4 Pa. Code §
											120b.103 (relating to development
					 of county plan).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.108 - Review and approval of plans

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				Upon completion and adoption of the plan by the appropriate governing body, an
				original and three copies of the plan shall be forwarded to the Agency. An
				additional copy of the plan shall be forwarded to all telephone companies
				affected by the plan.
(b) The plans
				shall be submitted to the Agency and shall be addressed to: 911 Coordinator,
				Pennsylvania Emergency Management Agency, P. O. Box 3321, Harrisburg,
				Pennsylvania 17105.
(c) Within 30
				days after receipt of the plan, the Agency will review it for completeness. If
				deficiencies are found, the Agency will contact the 911 coordinator, in
				writing, explain the deficiencies and request additional information necessary
				to complete the application. A plan found to be deficient may not be forwarded
				to the Commission or Council until it is complete.
(d) After Agency review, the plan will be
				forwarded to the Council and Commission for review.
(e) The Council shall have 90 days to review
				the plan and make suggested revisions to the plan. The Council may contact the
				county for clarification or further information during the review of the
				plan.
(f) The 90-day review period
				shall consist of 90-calendar days, beginning with the day the council receives
				the plan from the Agency.
(g) The
				Council shall submit its review findings along with a recommendation for
				approval or denial to the Agency. If the Council recommends denial, the reasons
				for the denial shall be provided along with recommendations for changes to the
				plan.
(h) The Commission will have
				90 days to review the plan. The Commission's review applies only to the
				proposed contribution rate.
(i) The
				Commission may modify only rates which it finds excessive to meet the costs
				stated in the plan.
(j) The 90-day
				review period shall consist of 90-calendar days, beginning the day the
				Commission receives the plan from the Agency.
The provisions of this §
											120b.108 amended under the
					 Emergency Management Service Code,
					 35 Pa.C.S. §
												7313.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.109 - Assessment of contribution rate

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				Moneys collected from the telephone contribution rate shall be utilized solely
				for payment of nonrecurring and recurring costs of a 911 system.
(b) The contribution rate may be imposed at
				any time subsequent to the execution of a contract with the provider of a 911
				service at the discretion of the governing body and under an approved county
				plan and the contribution rate.
(c)
				The approved contribution rate shall be identified on the monthly telephone
				subscriber bill as a separate county fee for 911 service. The following
				identification shall be given to the fee:
Public Safety Emergency Telephone Act (911) Fee $
(d) The approved contribution rate
				shall be billed and collected by the telephone company providing local
				telephone service to the telephone subscriber.
(e) The approved contribution rate is not
				subject to taxes or charges levied on or by the telephone company. The rate may
				not be included in any rate or tariff filings by the telephone
				company.
(f) The money collected
				from the contribution rate may not be considered revenue of the telephone
				company for any purpose.
(g) The
				local exchange telephone company may not disconnect telephone customer service
				for nonpayment of the contribution rate.
(h) The local telephone exchange company
				shall annually provide, upon request of the local governing body, a list of the
				names and addresses of those service users which carry a balance that can be
				determined by the telephone company to be the nonpayment of a charge imposed
				under the act. The local exchange telephone company is not liable for
				uncollectible amounts.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.110 - Collection and disbursement of contribution rate

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The local exchange telephone company
				shall establish a billing system to account for the levying, collection and
				disbursement of the approved contribution rate. The cost of establishing the
				system shall be determined by the local exchange telephone company. The cost
				along with supporting justification shall be provided to the county for
				inclusion in the county plan.
(b)
				The local exchange telephone company shall also determine the cost to
				administer the 911 collection rate billing system and provide this information
				to the county along with supporting justification for the cost. The
				administrative fee may not exceed 2% of the contribution rate moneys collected.
				The county shall also include this fee in the county plan for use in
				determining the contribution rate.
(c) The local exchange telephone company
				providing local exchange service to a telephone subscriber shall bill and
				collect the approved contribution rate from the telephone subscriber on a
				monthly basis. The amount of the subscriber's contribution rate shall be stated
				separately on the bill.
(d) The
				telephone company shall remit to the appropriate county the entire contribution
				rate and accrued interest less the actual uncollectible and less the approved
				administrative fee on a quarterly basis. The payment shall be made within 30
				days of the end of each calendar quarter.
(e) In a county where there is an approved
				911 plan and contribution rate and where there is also a city which has a
				separately approved 911 plan and contribution rate, the local telephone
				exchange company shall segregate and identify the separate contribution rate
				collections and accrued interest from each local government where a separate
				contribution rate is levied. The identification of collections and accrued
				interest shall be included with the transmission of contribution rate
				collections from the telephone company to the county. The contribution rate
				collections and accrued interest may be remitted to the county with a single
				check.
(f) The county treasurer, on
				a quarterly basis, or more often if agreed upon by the county and the
				municipality, shall pay from funds of the restricted account to a municipality
				which operates a 911 system, a sum of money not less than that contributed by
				the telephone subscribers of that municipality to the county 911 system and
				accrued interest, less that applicable service supplier administrative cost and
				the county administrative cost.
(g)
				Disbursement of the contribution rate to a county by a telephone company may be
				done on a more frequent basis if agreed upon by the county and the telephone
				company. If payment is made on a monthly basis, it shall be remitted within 20
				days of the end of the month.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.111 - Administration of contribution rate

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				The county shall establish a separate fund for the sole purpose of accounting
				for the revenues received and expenditures incurred in the establishment,
				upgrading, expansion and operation of a 911 emergency communications
				system.
(b) The county treasurer,
				or, in a home rule county, the county official responsible for the collection
				and disbursement of funds shall deposit the moneys received from the local
				exchange telephone company in an interest-bearing restricted account.
(c) The governing body of the county shall
				make an annual appropriation on a line item basis for the nonrecurring and
				recurring charges associated with the operation of a 911 system and for
				payments to local governments which operate a 911 system. The appropriation
				shall also include appropriate administrative costs associated with the
				operation of the fund up to a maximum of 1% of the contribution rate moneys
				collected. Documentation for the administrative costs shall be included in the
				county plan.
(d) If a county
				discontinues a 911 system or fails to implement a 911 system within 3 years
				from the imposition of a contribution rate, the moneys remaining in the 911
				fund shall be transferred to the general fund of the county or proportionately
				to those local governments in the county that had a 911 system after the costs
				have been paid to service providers.
(e) An audit of expenditures for nonrecurring
				and recurring costs shall be conducted on a triennial basis. The period covered
				by the audit shall coincide with the period the contribution rate is in effect.
				The cost of the audit shall be paid by the county and can be included in the
				eligible costs.
(f) Two copies of
				the audit report shall be filed with the Agency within 90 days of the end of
				the applicable fiscal year. The Agency will provide a copy of the audit to the
				Commission for review and comment with respect to the contribution
				rate.
This section cited in 4 Pa. Code §
											120b.105 (relating to contribution
					 rate).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.112 - Reports

Current through Register Vol. 54, No. 28, July 13, 2024
For counties where a 911 system has been established, a
				  report shall be submitted to the Agency annually detailing the status of 911
				  systems. The report shall be on a form provided by the Agency and shall include
				  information including the contribution rate, progress reports, installation
				  schedules, installation expenses, anticipated 911 system changes, other system
				  related costs and other information deemed necessary by the Agency. The report
				  will be for the current calendar year and shall be forwarded to the Agency by
				  December 1st of the current year.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120b - PUBLIC SAFETY EMERGENCY TELEPHONE PROGRAM › Section 120b.113 - Accuracy standards for enhanced 911 database systems

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The Master Street Address Guide (MSAG) is
				an information file prepared by a county that contains a list of all street
				names and address ranges within a county's enhanced 911 service area.
(1) Associated with each street are:
(i) The low/high address ranges as well as a
				designation for odd, even or all numbers as appropriate.
(ii) Street directionals, such as N, S, E,
				W.
(iii) Street types such as ST
				(Street), RD (Road), LN (Lane).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.101 - Purpose

Current through Register Vol. 54, No. 28, July 13, 2024
The purpose of this chapter is to implement section 3(a)(6)
				  of the act (35 P. S. §
										7013(a)(6)) to establish
				  minimum training and certification standards for emergency dispatchers, call
				  takers and supervisors who work for 911 emergency communications centers or
				  remote dispatch points in this Commonwealth.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.102 - Definitions

Current through Register Vol. 54, No. 28, July 13, 2024
The following words and terms, when used in this chapter,
				  have the following meanings, unless the content clearly indicates
				  otherwise:
Act
-The Public Safety Emergency Telephone
				  Act (35 P. S. §
										§
										7011-7021).
Agency
-The Pennsylvania Emergency Management
				  Agency.
Lead or master instructor
-The primary
				  individual employed or selected by a county or municipality to conduct the
				  training and certification courses described in this chapter for all call
				  takers, emergency dispatchers, or 911 center supervisors employed at either a
				  911 communications center or remote dispatch point.
RDP-Remote dispatch point
-A communications
				  facility identified in a county 911 plan which is operated by either a county,
				  city, borough or township. An RDP electrically receives emergency caller
				  information from a 911 communications center or public safety answering point
				  (PSAP) to dispatch emergency fire, medical or police services, as requested, to
				  the scene of an emergency. A RDP is not a facility that houses either the fire,
				  medical or police units that respond to an emergency unless the facility is
				  specifically identified as an RDP in the county 911 plan.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.103 - Certification of county or municipal training programs

Current through Register Vol. 54, No. 28, July 13, 2024
(a) Each county, city, borough or township
				that operates a 911 communications center or RDP included in a 911 county plan
				shall be responsible for implementing the training provisions of this chapter
				as they apply to their employes. Each county shall set forth the methods or
				procedures for administering its training program in the county's 911 plan. A
				city, borough or township shall set forth the methods or procedures for
				administering its training program in a municipal training plan. A county and
				its municipalities may agree to conduct a joint or integrated training program
				for both county and municipal employes.
(b) The Agency shall annually review and
				approve the training section of a county's 911 plan or a municipality's
				training plan before the county or municipality is certified by the Agency to
				conduct its annual training program. The annual review shall coincide with the
				submission date of the county 911 plan's training section or municipal training
				plan to the Agency. Counties shall submit their 911 plan training sections to
				the Agency by September 11, 2000. Municipalities shall submit their training
				plans to the Agency by October 11, 2000.
(c) To obtain Agency certification, each
				county and municipal training program shall include the minimum hours of
				classroom and hands-on instruction and training course content set forth in
				this chapter for the certification of call takers, emergency dispatchers and
				911 center supervisors. In addition, each county or municipal training program
				shall include the call taker, emergency dispatcher and 911 center supervisor
				practical skills tests prescribed by the Agency.
(d) As part of the annual certification
				process, each county or municipality shall provide the Agency with an accurate
				and up-to-date instructor information report. The report shall describe the
				educational background, experience, training skills, academic credentials and
				any other pertinent information of the lead or master instructors who will
				conduct the county's or municipality's training courses during the
				certification year. The Agency will annually review each lead or master
				instructor's information report. The Agency will annually certify those lead or
				master instructors who have met the training requirements of §
									120c.108(c) 
				(relating to certification curriculum and instructors) and who continue to show
				competency in their training area as determined by the Agency and the county or
				municipality that employs them as instructors.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.105 - Call taker certification

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Roles and responsibilities.
A call taker is responsible for
				taking all calls made by the general public to a 911 emergency communications
				center and for gathering all essential information from the caller to determine
				whether or not emergency response services need to be provided to the location
				or incident described by the caller.
(b)
Certification.
(1) The Agency will certify as a call taker
				an individual who meets the following qualifications:
(i) Completes an application form supplied by
				the Agency.
(ii) Is 18 years of age
				or older.
(iii) Has successfully
				completed a call taker training course approved by the Agency.
(iv) Has passed a written examination
				prescribed by the Agency.
(v) Has
				passed a practical test of call taker skills prescribed by the
				Agency.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.106 - Emergency dispatcher certification

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Roles and
				responsibilities.
An emergency dispatcher is responsible for taking
				the information gathered by a call taker, determining the appropriate response
				to the situation and dispatching the available emergency fire, police,
				ambulance, emergency management or other resources needed to deal with the
				emergency situation.
(b)
Certification.
(1) The Agency
				will certify as an emergency dispatcher, either for fire, police, ambulance or
				emergency management services, an individual who meets the following
				qualifications:
(i) Completes an application
				form supplied by the Agency.
(ii)
				Is 18 years of age or older.
(iii)
				Has successfully completed the requirements prescribed by the Agency to be a
				call taker.
(iv) Has successfully
				completed an emergency dispatcher fire, police, ambulance or emergency
				management training course prescribed by the Agency.
(v) Has passed a written examination
				prescribed by the Agency for either emergency dispatcher fire, police,
				ambulance or emergency management.
(vi) Has passed a practical test of emergency
				dispatcher skills for fire, police, ambulance or emergency management
				prescribed by the Agency.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.107 - 911 center supervisor certification

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Roles and
				responsibilities.
A 911 center supervisor is responsible for managing
				the overall operation of a 911 emergency communications center. A supervisor's
				duties include:
(1) Supervising the
				activities of all call takers and emergency dispatchers present in the 911
				center.
(2) Providing decision
				making, direction and control, and other authority for the operation of the 911
				center.
(3) Handling other duties
				and responsibilities as assigned by proper authority.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.108 - Certification curriculum and instructors

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The Agency will review and approve all
				certification curricula, materials, examinations, training records and other
				related matters that are necessary to implement the certification and
				recertification standards established by this chapter.
(b) The Agency will approve all lead or
				master instructors used by a county or municipality to conduct any of the
				certification courses reviewed and approved by the Agency. As part of the
				approval process, each county or municipality shall submit an annual lead or
				master instructor information report as required by §
									120c.103(d)
				(relating to certification of county or municipality training
				programs).
(c) All lead or master
				instructors shall complete an 8-hour train-the-trainer instructor course
				conducted by the Agency. The course is designed to provide and reinforce basic
				training skills to 911 center training instructors. The course shall include
				insturction in the areas of instructor methodology, the roles and
				responsibilities of the trainer, the use of instructional aids, classroom
				safety and recordkeeping. A training schedule of course availability will be
				provided by the Agency on a quarterly basis.
(d) Police dispatchers shall be trained by
				the Pennsylvania State Police (PSP). The PSP is the control terminal agency and
				shall provide instruction and certification to terminal agency coordinators
				(TAC) and terminal agency personnel on the Commonwealth Law Enforcement
				Assistance Network (CLEAN). The 24-hour training program provides the knowledge
				necessary to operate the CLEAN system in accordance with PSP policies and
				regulations.
(e) Ambulance or
				emergency medical service dispatchers shall be trained by Department of Health
				approved contractors who provide instructors to conduct the emergency medical
				dispatch training of 911 communications center or remote dispatch point
				personnel. The Department of Health shall also approve course materials used by
				the contracted instructors.
This section cited in 25 Pa. Code §
											120c.103 (relating to certification
					 of county or municipal training
					 programs).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.109 - Written examinations

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The
				Agency will administer all written examinations for the certification and
				recertification of call takers, emergency dispatchers and 911 center
				supervisors. The examinations will be conducted at each county's 911 center or
				each municipality's RDP during normal shift periods, as agreed upon by the
				Agency and the county or the municipality.
(b) Written certification and recertification
				examinations shall consist of 100 questions that include 50 questions from a
				Nationally recognized 911 organization such as the National Emergency Number
				Association (NENA) or the Association of Public Safety Communication Officials
				(APCO) and 50 questions that are specific to each county's or municipality's
				911 communications system, operational procedures and other related
				matters.
This section cited in 25 Pa. Code §
											120c.104 (relating to certification
					 requirements for current and newly hired emergency communications
					 personnel).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.110 - Practical skills tests

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Conduct.
A practical skills test shall be conducted by the
				lead or master instructor used by the county, city, borough or township. The
				call taker, emergency dispatcher or 911 center supervisor shall demonstrate
				proper usage of the equipment applicable to his area of assignment. Call-taking
				and dispatch audit reviews may be used to review proper techniques.
(b)
Call taker practical skills
				tests.
(1) The call taker shall
				demonstrate skill knowledge in the following areas: telephone operations,
				complaint card system, TDD/TTY operations, local forms and computer aided
				dispatch (CAD) system (if available).
(2) A call taker practical skills test shall
				evaluate the call taker's knowledge in the use of emergency and nonemergency
				lines, hotlines, call transferring, line tracing, conference and call holding.
				The call taker shall demonstrate use of the complaint card system to include
				location and types of incidents, caller information and supplemental
				information. TDD/TTY operations will evaluate knowledge of TDD/TTY call
				recognition, the use of preprogrammed messages and communication. If available,
				the call taker shall demonstrate CAD operations to involve showing use of local
				CAD functions related to calltaking.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.111 - Retention of records for audit

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				A county, city, borough or any other public or private operator of a 911
				emergency communications system or RDP in this Commonwealth shall maintain a
				record of the certification document and related supporting documents for each
				employe, agent or representative who is certified by the Agency as a call
				taker, emergency dispatcher (for example, fire, police, ambulance, emergency
				management) or 911 center supervisor. The records shall be retained for 4 years
				starting at the time the certification document or its supporting documents
				were signed and dated by the proper signatory to the document.
(b) A county, city, borough, or any other
				public or private operator of a 911 emergency communications center or RDP
				shall make the records described in subsection (a) available for audit by
				Commonwealth and Agency officials within 10 days after receiving a written
				request that those records be made available for audit. The audit request may
				be made at any time during the 4-year record retention period.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120c - TRAINING AND CERTIFICATION STANDARDS FOR 911 EMERGENCY COMMUNICATIONS PERSONNEL › Section 120c.112 - Right to enter and inspect

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				The Agency has the right to enter any 911 emergency communications center or
				RDP in this Commonwealth during regular and usual business hours, or at other
				times when the Agency deems necessary, to conduct the following activities:
(1) Inspect the employment records that
				pertain to the certification of all 911 emergency communications center or RDP
				personnel and the staffing of those personnel.
(2) Inspect the county plans, emergency
				dispatch protocols and other documents related to the operation of the 911
				emergency communications center or RDP and the dispatch of emergency services
				by that center or RDP.
(3) Inspect
				the equipment and other items required to be maintained at the 911 emergency
				communication center or RDP under §
										120b.104(b)
				(relating to technical standards for plans).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120d - 911 PERFORMANCE REVIEW AND QUALITY ASSURANCE STANDARDS › Section 120d.101 - Purpose

Current through Register Vol. 54, No. 28, July 13, 2024
(a) This chapter
				implements section 3(a)(8) of the act (35 P. S. §
										7013(a)(8)) which was added
				by section 3(a)(8) of the act of February 12, 1998 (
				P. L.
				64, No. 17) to establish standards for performance
				review and quality assurance programs for 911 emergency communications systems
				operating in this Commonwealth. The quality assurance standards in this chapter
				are designed to:
(1) Promote Statewide
				adherence to established 911 communications center goals and
				procedures.
(2) Facilitate the
				learning process for 911 communications center personnel.
(3) Provide a framework for the continuous
				improvement of the overall operation of 911 communications centers in this
				Commonwealth.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120d - 911 PERFORMANCE REVIEW AND QUALITY ASSURANCE STANDARDS › Section 120d.102 - Definitions

Current through Register Vol. 54, No. 28, July 13, 2024
The following words and terms, when used in this chapter,
				  have the following meanings, unless the context clearly indicates
				  otherwise:
Act
-The Public Safety Emergency Telephone
				  Act (35 P. S. §
										§
										7011-7021).
Agency
-The Pennsylvania Emergency Management
				  Agency.
Call-taking
-The act of answering 911 calls
				  from the public and obtaining the information necessary to dispatch a public
				  safety unit, such as fire, police, medical and rescue, to the reported location
				  of the emergency.
Catastrophic loss
-The loss of three or more
				  human lives or property damage or loss exceeding $75,000.
Day
-Refers to an actual 24-hour day, not a
				  "working day."
Dispatching
-The act of alerting and
				  directing the response of public safety units to the desired location.
Emergency dispatched calls
-Emergency
				  incidents to which a 911 communications center dispatches public safety
				  units.
Emergency medical dispatch protocols
-A
				  system or program that enables patients to be assessed and treated via
				  telephone by utilizing current accepted emergency medical dispatch
				  standards.
911 communications center
-A 911 Public
				  Safety Answering Point or PSAP; also referred to as a remote dispatch point in
				  this chapter. A communications center may be operated by a county, city,
				  borough or township.
Performance appraisal
-A yearly written
				  evaluation of a telecommunicator's job performance measured against established
				  911 communications center expectations and standards.
Quality assurance action
-An action taken by
				  a quality assurance reviewer or 911 center supervisor after the occurrence of a
				  quality assurance review of a telecommunicator to correct or improve job
				  performance deficiencies identified by the quality assurance review. The
				  quality assurance action may require the telecommunicator to take additional
				  training courses or instruction, be subject to a second quality assurance
				  review process outside of the normal time frames identified in this section, or
				  be subject to disciplinary or other personnel actions deemed appropriate by the
				  911 communications center supervisor or reviewer.
Quality assurance review
-A quality assurance
				  process that is used to assess the job performance of a
				  telecommunicator.
Radio activity
-The act of dispatching and
				  communicating on a public safety radio frequency.
Standard operating procedures
-A set of
				  policies and procedures developed and adopted by a 911 communications center to
				  aid in directing the daily operations of the telecommunications staff.
Telecommunicator
-A full-time or part-time
				  911 communications center call-taker or emergency dispatcher.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120d - 911 PERFORMANCE REVIEW AND QUALITY ASSURANCE STANDARDS › Section 120d.103 - Scope

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The quality
				assurance reviews in this chapter will be employed in accordance with the time
				frames in §
									120d.104 (relating to time frames
				and procedures for quality assurance reviews). These reviews will be used to
				evaluate the performance of various aspects of a telecommunicator's duties. In
				addition to measuring individual performance, these reviews will aid in
				determining whether the processes used by the telecommunicators are
				functionally efficient on a regular basis.
(b) The quality assurance provisions in this
				chapter apply to all 911 communications centers operating in this Commonwealth
				and to all remote dispatch points operated by a city, borough or township of
				this Commonwealth which are included within the 911 communications system
				identified in a county 911 plan. Each county, city, borough or township that
				operates a 911 communications center or remote dispatch point included in a 911
				county plan shall be responsible for implementing the quality assurance
				provisions of this chapter as they apply to their employes.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part V - EMERGENCY MANAGEMENT AGENCY › Chapter 120d - 911 PERFORMANCE REVIEW AND QUALITY ASSURANCE STANDARDS › Section 120d.105 - Quality assurance review standards

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
Call-taking (telephone
				performance).
The following telecommunicator performance standards
				will be checked by the quality assurance reviewer during each quality assurance
				review:
(1) Answers the telephone quickly and
				correctly (within 10 seconds of the call, 90% of the time).
(2) Asks and verifies the location of the
				incident or emergency.
(3) Obtains
				the callback phone number from the person making the call.
(4) Determines the nature of the incident or
				emergency and selects and assigns the appropriate response to the
				incident.
(5) Accomplishes the
				tasks listed in paragraphs (1)-(4) quickly and effectively (within 60 seconds
				of the receipt of the phone call, 90% of the time).
(6) Obtains all pertinent information and
				makes updates accordingly and keeps the caller on the line until all required
				information is obtained.
(7)
				Controls the conversation with the caller, explains all possible emergency
				actions and employs calming techniques when required.
(8) Exhibits a calm and professional demeanor
				at all times and acts in a courteous and tactful manner.
(9) Demonstrates proper documentation of the
				information received on call-taker screens or cards.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 131 - GENERAL PROVISIONS › Section 131.1 - Definitions

Current through Register Vol. 54, No. 28, July 13, 2024
The following words and terms, when used in this part, have
					 the following meanings, unless the context clearly indicates otherwise:
Board
-The Board of Property of the
					 Department of Community Affairs of the Commonwealth.
Commission
-The Pennsylvania Historical and
					 Museum Commission.
Patent
-The documentary evidence of title
					 issued by the Commonwealth for the conveyance of unappropriated
					 lands.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 131 - GENERAL PROVISIONS › Section 131.2 - Applications for patents

Current through Register Vol. 54, No. 28, July 13, 2024
(a) An
				  application for patent shall be accompanied by the following:
(1) A bank or postal money order or certified
				  check, payable to the Commonwealth of Pennsylvania, in the amount of $25, which
				  shall be forfeited if the applicant abandons or does not pursue the
				  application.
(2) A narrative word
				  description, certified, of the area for which a patent is applied.
(3) A receipt of payment from a registered
				  professional surveyor or engineer for his services.
(4) A preliminary survey, certified, of the
				  area for which a patent is applied.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 131 - GENERAL PROVISIONS › Section 131.3 - Advertisement

Current through Register Vol. 54, No. 28, July 13, 2024
(a) The applicant
				  shall cause advertisement to be made, completed and delivered with proof of
				  publication, including receipt of payment to the publisher, to the Land Office
				  Section, Historical and Museum Commission, Post Office Box 1026, Harrisburg,
				  Pennsylvania 17108-1026, within 60 days after receipt of notice of publication
				  and proof of publication forms from the Department.
(b) In the event proof of publication is not
				  received by the Commission within the period of 60 days, the applicant shall,
				  at the option of the Commission, be deemed to have abandoned the
				  application.
(c) The advertisement
				  shall run for 3-consecutive weeks in a newspaper of general circulation in the
				  area where the land is situated.
This section cited in 4 Pa. Code §
												133.1 (relating to board of
						appraisers); and 4 Pa. Code §
												135.2 (relating to
						liens).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 131 - GENERAL PROVISIONS › Section 131.4 - Caveat

Current through Register Vol. 54, No. 28, July 13, 2024
A person having or asserting a claim for land to which
					 application has been made may file a caveat with the Commission under §
										133.3 or §
										135.3 (relating to procedure for
					 filing caveat). The caveat shall be filed prior to the granting of the
					 patent.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 131 - GENERAL PROVISIONS › Section 131.5 - Review

Current through Register Vol. 54, No. 28, July 13, 2024
The Commission will review the application and the
					 subsequent procedures and instruments upon receipt and approval of the
					 following:
(1) Return of completed and
				  executed survey form.
(2) Completed
				  and executed calculation sheet.
(3)
				  Receipt from surveyor or engineer for payment of services in making final
				  survey.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 133 - VACANT AND UNAPPROPRIATED LAND › Section 133.1 - Board of appraisers

Current through Register Vol. 54, No. 28, July 13, 2024
(a) In the
				  case of vacant and unappropriated land where no office rights are outstanding,
				  the Commission will appoint a board of appraisers upon receipt and approval of
				  the proof of publication and receipt for payment as required in §
										131.3 (relating to
				  advertisement).
(b) The board of
				  appraisers shall consist of an attorney-at-law, who shall act as chairperson;
				  one registered professional engineer; and one licensed real estate
				  broker.
(c) Each member of the
				  board of appraisers shall swear or affirm before an officer authorized to
				  administer oaths that he shall faithfully perform the duties prescribed and
				  that he is not directly or indirectly interested in the application.
(d) The members of the Board shall value the
				  land by going upon it and considering the soil, timber, fisheries, minerals,
				  location and other attributes. Within 30 days after the appointment of the
				  Board, the chairperson shall forward a report of such valuation, signed by the
				  Board members, to the Land Office Section, Historical and Museum Commission,
				  Post Office Box 1026, Harrisburg, Pennsylvania 17108-1026.
(e) The applicant shall forward three
				  remittances by certified check or bank or postal money order to the Commission,
				  one of which shall be in the amount of $50 and the other two for $25 each. The
				  remittances shall be used as prescribed in subsection (f).
(f) Payment of the Board members shall be
				  made by the Commission upon acceptance and approval of their report. Each
				  member shall receive $25, and the chairperson shall receive an additional $25
				  for preparation and submission of the report of appraisement.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 133 - VACANT AND UNAPPROPRIATED LAND › Section 133.2 - Remittances after valuation

Current through Register Vol. 54, No. 28, July 13, 2024
Upon determination of the value of the land, the applicant
					 shall remit separately, upon request from the Commission, the following:
(1) Warrant fee.
(2) Evaluated price or
				  consideration.
(3) Patent
				  fee.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 133 - VACANT AND UNAPPROPRIATED LAND › Section 133.3 - Procedure for filing caveat

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				  Anyone filing a caveat under this chapter shall pay a fee of $2.00 and submit a
				  bond, or other security approved by the Commission, in an amount equal to the
				  evaluated price of the land in question, plus appraisers' fees.
(b) Upon receipt of the caveat the Commission
				  will notify the original applicant of the caveat and forward the application
				  for warrant and the caveat with all related documents to the Board.
This section cited in 4 Pa. Code §
												131.4 (relating to
						caveat).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 133 - VACANT AND UNAPPROPRIATED LAND › Section 133.4 - Issuance of warrant

Current through Register Vol. 54, No. 28, July 13, 2024
(a) If no
				  caveat is entered on the land, or after disposition of caveat in favor of the
				  applicant, and upon receipt of the prescribed fees, the Commission will prepare
				  and transmit the warrant to survey, at least 10 days after the date of last
				  publication of the notice of filing, to the surveyor or engineer designated by
				  the applicant to complete the warrant.
(b) The applicant shall receive each of the
				  following:
(1) Connected draft of
				  area.
(2) Return of survey
				  form.
(3) Calculation sheet
				  form.
(4) Report of the
				  Commission.
(5) Receipt for warrant
				  fee.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 135 - UNAPPROPRIATED LAND › Section 135.1 - Application for patents

Current through Register Vol. 54, No. 28, July 13, 2024
In addition to complying with the requirements of §
										131.2 (relating to applications for
					 patents) applications for patents or unappropriated land either where only
					 warrant rights are outstanding or where only warrant and survey rights are
					 outstanding shall be accompanied by an abstract of title.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 135 - UNAPPROPRIATED LAND › Section 135.2 - Liens

Current through Register Vol. 54, No. 28, July 13, 2024
Upon receipt and approval of the proof of publication and
					 receipt for payment as required in §
										131.3 (relating to advertisement),
					 the Commission will request a remittance of $25 from the applicant; if the
					 tract appears on the lien docket prior to January 1, 1935. Liens which were
					 originally entered on the docket on or after January 1, 1935, shall be
					 satisfied by payment of the amount entered, plus interest and
					 costs.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 135 - UNAPPROPRIATED LAND › Section 135.3 - Procedure for filing caveat

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
				  Anyone filing a caveat under this chapter shall pay a fee of $2.00 and submit a
				  bond, or other security approved by the Commission, in the amount of
				  $25.
(b) In the case of
				  unappropriated land where only warrant and survey rights are outstanding the
				  Commission will notify the original applicant of the filing of the caveat and
				  shall forward to the Board for adjudication the application for patent, the
				  caveat and related instruments.
This section cited in 4 Pa. Code §
												131.4 (relating to
						caveat).
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart A - PROCESSING APPLICATIONS FOR PATENTS › Chapter 135 - UNAPPROPRIATED LAND › Section 135.4 - Forms

Current through Register Vol. 54, No. 28, July 13, 2024
If no caveat is entered on the land or after disposition of
					 a caveat in favor of the applicant, and upon receipt of the prescribed fees,
					 but not less than 10 days after the date of last publication of the notice of
					 filing, the applicant or caveator shall receive each of the following:
(a) A certified photocopy of the warrant to
				  survey.
(b) Photocopy of the
				  connected draft showing the area applied for and the adjoiners from Land Office
				  Section data.
(c) Return of survey
				  form.
(d) Calculation
				  sheet.
(e) Report of the
				  Commission.
(f) Receipt for the
				  lien fee, if applicable.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart B - BOARD OF PROPERTY › Chapter 137 - PROCEDURES BEFORE THE BOARD OF PROPERTY › GENERAL PROVISIONS › Section 137.1 - Communications

Current through Register Vol. 54, No. 28, July 13, 2024
Communications for the Board shall be addressed to the
						Secretary of Community Affairs, Post Office Box 155, Harrisburg, Pennsylvania
						17120.
Pennsylvania Code › Title 4 - ADMINISTRATION › Part VII - BUREAU OF LAND RECORDS › Subpart B - BOARD OF PROPERTY › Chapter 137 - PROCEDURES BEFORE THE BOARD OF PROPERTY › GENERAL PROVISIONS › Section 137.2 - Depositions

Current through Register Vol. 54, No. 28, July 13, 2024
Depositions of witnesses submitted to the Board will
						become a part of the record and may not be withdrawn.