Pennsylvania Code › Title 52 - PUBLIC UTILITIES › Part I - Public Utility Commission › Subpart C - Fixed Service Utilities › Chapter 63 - TELECOMMUNICATIONS SERVICE › Subchapter N - LOCAL SERVICE PROVIDER ABANDONMENT PROCESS › Section 63.306 - Abandoning LSP obligations for abandonment

Current through Register Vol. 54, No. 28, July 13, 2024
(a)
General
. Upon receiving
					 a termination notice from a NSP, or upon receiving a Commission order notifying
					 a LSP of an effective date for revoking its certificate of public convenience,
					 or upon a LSP's voluntary filing of an application to abandon service, the
					 abandoning LSP shall make a good faith effort to secure an acquiring LSP to
					 serve the customers it plans to abandon.
(b)
Abandonment plan
. The
					 abandoning LSP shall file an abandonment plan with the Commission at least 35
					 calendar days in advance of abandoning service. The abandonment plan shall
					 contain the following information:
(1) An
					 identification of the telecommunications services, either facilities-based or
					 through resale, to be abandoned or curtailed in the associated service
					 territory.
(2) An explanation of
					 reasons for the abandonment of service.
(3) A detailed outline of the procedures a
					 LSP shall use to facilitate continuation of service for its affected customers.
					 The abandoning LSP shall demonstrate that the abandonment will not deprive the
					 public of necessary telecommunications services.
(4) The notices required by this
					 section.
(5) A list of current
					 customers that will be abandoned.
(6) The abandonment notice that is to be sent
					 to customers.
(7) The beginning and
					 ending dates for the period in which customers are to shop and select a new LSP
					 (customer choice period). Customers shall be allowed up to 20 calendar days
					 after receiving a customer notice of abandonment to shop and select a new
					 LSP.
(8) The beginning and ending
					 dates for the customer migration period when the business arrangements are to
					 be completed for the transfer of service to the new LSP. The customer migration
					 period shall immediately follow the customer choice period, allow 10 calendar
					 days for migration, and immediately precede the exit date.
(9) A proposed exit date. If the abandonment
					 is initiated by termination by a NSP or by Commission order, the proposed exit
					 date may not be later than the termination date provided by the NSP or the date
					 the certificate of public convenience is to be revoked.
(10) Contact names and telephone numbers for
					 a LSP's program manager, the regulatory contact and other pertinent contacts,
					 for example, the contact for customer service records (CSR) or provisioning
					 contacts.
(11) If applicable, the
					 arrangements made for an acquiring carrier.
(12) The procedures to be taken with NANPA to
					 transfer NXX codes or thousand number blocks (if applicable) while preserving
					 number portability for numbers within the code.
(13) The name of the NSP and the current
					 customer serving arrangements, for example, UNE-P, resale, UNE-L or Full
					 Facilities.
(14) A list of customer
					 names and contact information when the abandoning LSP is the only provider of
					 facilities to a customer or group of customers.
(15) The number of customers to be impacted
					 by the abandonment.
(16) The
					 details of a transfer of assets or control that requires Commission approval
					 under
					 66 Pa.C.S. §
													1102(a)(3) (relating to
					 enumeration of acts requiring certificate).
(17) A request to modify or cancel
					 tariffs.
(18) A plan for processing
					 customer deposits, credits and termination liabilities or penalties.
(19) A plan for unlocking the E-9-1-1
					 records.
(20) A plan for
					 maintaining toll-free telephone access to an abandoning LSP's call center
					 (including customer service and billing records) so that a customer is able to
					 contact the LSP to inquire about or dispute final bills and
					 refunds.