Ohio Administrative Code › Title 4781 - Ohio Manufactured Homes Program › Chapter 4781-11 - Licenses › Section 4781-11-17 - Manufactured housing dealer business establishment

Current through all regulations passed and filed through July 1, 2024
(A) A manufactured housing dealer shall have
			 an established place of business that shall include an office that is permanent
			 in nature, with office equipment and supplies that are sufficient to assist in
			 conducting the business of selling manufactured housing year round. The office
			 shall have, at minimum, a landline telephone number (not a cellular phone) in
			 service at all times, that is listed in the local telephone directory as, and
			 answered in the name of, the manufactured housing dealer, electric lighting,
			 and heating that is sufficient and reasonable for a retail office environment.
			 An established place of business that is used for selling manufactured housing
			 shall be considered used exclusively for that purpose even though its facility
			 is located in a manufactured home park or office complex, and even though rent
			 and other activities related to operating a manufactured home park take place
			 at the same location. The dealer's established place of
			 business in a manufactured home park shall be staffed by someone licensed and
			 regulated under this chapter who could reasonably assist any retail customer,
			 with or without an appointment, but such established place of business need not
			 satisfy office, size, display lot size, and physical barrier requirements as
			 referenced in this chapter.
(B) The office shall be clearly identified,
			 easily accessible, and open to the public, a minimum of thirty hours a week, at
			 least six of which shall occur Monday through Friday. The office shall be kept
			 neat and orderly at all times, and shall not be used as storage or other
			 utility area. The office shall be separate from a personal residence.
			 If the dealership is located in a manufactured home
			 park, posted office hours must be adhered to, however, the salesperson is
			 allowed to be out of the office during posted office hours if there are
			 instructions on the door on how to reach the salesperson. The salesperson must
			 be available to reasonably assist customers with or without an appointment. The
			 office for dealerships located in manufactured home parks can be in a model
			 home or an office. If, however, the commission's investigation reveals that the
			 dealer applicant's local area would be better served, the commission may grant
			 the applicant a manufactured housing dealer license if the applicant has
			 substantially complied with the provisions laid forth in this chapter.
(C) The business hours shall be
			 legible and posted in a conspicuous place near the entrance of the office.
(D) An established place of
			 business which shall include a lot of at least three thousand five hundred
			 square feet, not including driveways, with adequate ground cover of a hard
			 surface (gravel, concrete, etc.) to prevent the collection of dust, mud, water,
			 or other unsightly conditions.
(E)
			 The display lot must be separated from any other business or residence with a
			 permanent physical barrier that is sufficient to deter normal vehicular and
			 pedestrian traffic. The barrier may not be able to be moved or removed.
(F) A permanent office of at least
			 one hundred eighty square feet of usable office area, located on the display
			 lot, which shall be kept in a neat and orderly fashion. The office must include
			 the following:
(1) Desk;
(2) Chair;
(3) Filing cabinet;
(4) Electric lighting sufficient for an
			 office;
(5) Heating sufficient for
			 an office;
(6) Telephone, in
			 service at all times, listed and answered in the dealership's name,