North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 13 › Section 11 R13-06 - SPECIAL RULES FOR SERVICE WITHIN CONFINEMENT FACILITIES

Current through Register Vol. 39, No. 2, July 15, 2024
Notwithstanding any other rules in this Chapter, PSP
				  instruments located in the detention areas of confinement facilities:
(a) May, if specifically requested by the
				administration of the confinement facility, be arranged or programmed to allow
				outward-only calling;
(b) May, if
				specifically requested by the administration of the confinement facility and if
				the access line provider and presubscribed interexchange carrier are notified
				by the PSP, be arranged or programmed to terminate calls after 10 minutes of
				conversation time;
(c) Shall be
				arranged or programmed to block directory assistance (411) calls, provided that
				a copy of a current local telephone directory, including white and yellow
				pages, must be available for inmate access;
(d) Shall be arranged or programmed to allow
				only 0+ collect calls for local, intraLATA toll, and interLATA toll calls and
				to block all other calls including, but not limited to, local direct calls,
				credit card calls, third number calls, 1+ sent-paid calls, 0+ sent-paid calls,
				0- sent-paid calls, 0- calls, toll free 8XX calls, 900 calls, 976 calls, 950
				calls, 911 calls, 10xxx, and 101xxxx calls. Provided, however, that if
				specifically requested by the administration of the confinement facility, 1+
				toll and seven-digit local dialing may be permitted if the access line provider
				or the PSP instrument can block additional digit dialing after initial call
				set-up.
(e) May, if specifically
				requested by the administration of the confinement facility, be arranged to
				block access to certain specific numbers identified by the administration or to
				allow access to only certain specific numbers identified by the
				administration.
(f) Shall, at the
				request of the administration of the confinement facility, provide for the
				cutoff of designated PSP instruments through the use of cutoff keys or switches
				placed on the PSP's side of the network interface;
(g) May, with the express written consent of
				the administration of the confinement facility, terminate PSP trunks provided
				by the access line provider for use at the facility in manual or automatic line
				concentrators; the concentrator may not be arranged or programmed to allow
				access by more than one PSP instrument to a single PSP trunk at any time; prior
				to connection of the equipment, the PSP is obligated to advise the access line
				provider of its intent to connect a concentrator to the access line provider's
				facilities, specifically identify the trunks which will terminate in the
				concentrator and, upon demand, provide the FCC registration number of the
				equipment.
(h) May, with the
				express written consent of the administration of the confinement facility, be
				arranged to provide three-way call detection and call detail from the payphones
				located within the confinement facility subject to the following conditions:
(1) Three-way call detection may be arranged
				at the request of the facility administrator such that the call may be
				disconnected or noted for further investigation. When three-way call detection
				is arranged for disconnection, a recorded announcement shall inform the called
				party, before acceptance of the call, that the call may be disconnected if an
				attempt to use three-way calling is detected. The PSP shall give credit for
				wrongful disconnections according to its established credit
				procedures.
(2) Call detail
				information such as date and time of calls, duration of calls, and called and
				calling telephone numbers may be provided to the confinement facility
				administrator at his request.