New Mexico Administrative Code › Title 10 - PUBLIC SAFETY AND LAW ENFORCEMENT › Chapter 6 - LOCAL GOVERNMENT LAW ENFORCEMENT AGENCIES › Part 2 - ENHANCED 911 REQUIREMENTS › Section 10.6.2.7 - DEFINITIONS

Current through Register Vol. 35, No. 13, July 16, 2024
A. "701/709 error
				report" means an error report provided by local exchange carriers serving a
				PSAP area which details the phone numbers that were not successfully loaded
				into the 911 ALI database due to an MSAG or other error. A "701" error
				indicates a house number not in MSAG range. A "709" error indicates a street
				not found in the MSAG.
B. "911
				emergency surcharge" means the monthly uniform charge assessed on each access
				line in the state and on each active number for a commercial mobile radio
				service subscriber whose billing address is in New Mexico.
C. "911 line/trunk" means a line/trunk
				accessed by dialing 911 terminating at a PSAP. 911 lines on basic 911 systems
				are one-way incoming only. Outgoing calls can only be made while an incoming
				911 call is on the trunk, to conference and/or transfer to another
				location.
D. "911 PSAP equipment"
				means the public safety answering point (PSAP) equipment directly related to
				the operation of an E911 system including, but not limited to, automatic number
				identification (ANI) displays, automatic location identification (ALI)
				displays, controllers, combined ANI\ALI displays, printers, generators,
				uninterruptible power supply (UPS), capability for the hearing impaired (TDD)
				24/7 continuous logging recorders, work stations, wireless phase I and/or II
				mapping equipment, software associated with the system, telephones and other
				miscellaneous equipment necessary to dispatch emergency E911 calls.
E. "911 service area" means the area
				designated by the fiscal agent, local governing body or the division to receive
				enhanced 911 service.
F. "Access
				tandem" means the device that switches 911 calls to the proper PSAP.
G. "ADA" means Americans with Disabilities
				Act of Act of 1990.
H. "Alternate
				routing" means an optional feature that is capable of automatically rerouting
				911 calls to a designated alternate location if all 911 trunks from a central
				office or a public safety answering point (PSAP) are out of service.
I. "Answering position" means a location
				within a PSAP equipped with an ANI and/or ALI display, printer or electronic
				storage media, telephone, and / or wireless call map display that is used to
				receive and display incoming E911 calls.
J. "Automatic location identification (ALI)"
				means a feature of E911, which displays the physical address of the telephone
				number that is being used to place the call. It requires a data storage and
				retrieval system, which matches a telephone number to its physical address. ALI
				information can include address (including room or floor), names of law
				enforcement, fire and medical agencies responsible for that address, type of
				service (e.g., residence, PBX, Centrex, coin), and name associated with the
				telephone number.
K. "Automatic
				number identification (ANI)" means a feature of E911, and sometimes basic 911
				that automatically displays the telephone number of the person placing the 911
				call at the PSAP. This is normally the telephone number of the person placing
				the call, but not always. For example, on older PBX systems, the ANI telephone
				number is normally the main number of the system. Therefore, off-premises
				stations will be identified as if they had the main telephone number (ANI) and
				as if they were located at the primary address of these older PBXs.
L. "Basic 911 service" means a telephone
				service that automatically connects a person dialing the three-digit number 911
				to an established public safety answering point through normal telephone
				service facilities.
M. "Board"
				means the state board of finance.
N. "Called party hold" means a feature of
				basic 911 service that enables a PSAP telecommunicator to retain control of an
				incoming 911 call even if the caller hangs up.
O. "Central office (CO)" means telephone
				company equipment that provides telephone service to the public. More than one
				CO may be located in the E911 service area.
P. "Continuous logging recorder" means a
				device, which records date, time, voice and TDD/TTY communications, and other
				transactions involved in the processing of calls to and from the PSAP on a 24/7
				basis.
Q. "Cost recovery plan
				(plan)" means the plan submitted to the division by communication mobile radio
				service carriers to determine allowable costs.
R. "CMRS" means communication mobile radio
				service carriers.
S. "Database"
				means information that is collected, formatted and disseminated and that is
				necessary for the functioning of the E911 system, including geographic
				information system (GIS) addressing and digital mapping information.
T. "Default routing (default answering)"
				means a standard feature of E911 activated when an incoming 911 call cannot be
				selectively routed due to ANI failure, garbled digits, or other
				causes.
U. "Designated agents"
				means other partner (s) such as the county assessor, the city and/or county GIS
				personnel, pueblos and/or tribes within their geographic area, vendors and any
				person or entity doing addressing, mapping, GIS or MSAG tasks for a
				PSAP.
V. "Diverse routing" means
				(if available) the practice of routing calls through different circuit paths in
				order to prevent total loss of the 911 system in the event an individual
				circuit is disabled.
W. "Division"
				means the local government division of the department of finance and
				administration.
X. "E911
				coordinator" means the person designated by the PSAP to serve as the
				coordinator to work with the division and telecommunication companies regarding
				911 issues.
Y. "Emergency service
				number (ESN) / emergency service zone (ESZ)" means a number representing a
				unique combination of emergency service agencies (law enforcement, fire and
				emergency medical service) designated to service a specific range of addresses
				within a particular geographical area, or emergency service zone
				(ESZ).
Z. "Enhanced 911 equipment"
				means the public safety answering point equipment directly related to the
				operation of an enhanced 911 system, including automatic number identification
				or automatic location identification controllers and display units, printers,
				logging recorders and software associated with call detail recording, call
				center work stations, training, latitude and longitude base station or cell
				site location data and GIS equipment necessary to obtain and process locational
				map and emergency service zone data for landline and wireless
				callers.
AA. "Enhanced 911 service"
				means service which delivers ANI and ALI to the PSAP.
BB. "Enhanced 911 system (E911)" means a
				landline and wireless E911 system, with the aid of a database management
				system, mapping and electronic switching that provides rapid and reliable
				public service response to emergency calls. The system provides:
(1) tandem routing or selective routing of
				calls to the appropriate PSAP;
(2)
				automatic number identification (ANI) and automatic location identification
				(ALI);
(3) one or more access paths
				for communication between users in different geographic locations through a
				network system that may be designed for voice or data, or both and may feature
				limited or open access and may employ appropriate analog, digital, switching or
				transmission technologies; and
(4)
				the relay to the designated public safety answering point a wireless 911
				caller's number and base station or cell site location and the longitude and
				latitude of the wireless 911 caller's location in relationship to the
				designated public safety answering point.