Oklahoma Administrative Code › Title 450 - Department of Mental Health and Substance Abuse Services › Chapter 17 - Standards and Criteria for Community Mental Health Centers › Subchapter 5 - Optional Services › Part 25 - CERTIFIED COMMUNITY BEHAVIORAL HEALTH CLINICS › Section 450:17-5-176 - Availability and accessibility of services

Current through Vol. 41, No. 20, July 1, 2024
(a) A CCBHC must conduct outreach activities
				  to engage those consumers who are difficult to find and engage, with an
				  emphasis on the special population list also known as the "Most in Need" list
				  that is determined and supplied to the CCBHC by the ODMHSAS. These activities
				  must be services reported through the Medicaid Management Information System
				  (MMIS). The CCBHC must have dedicated staff who do not carry a caseload. The
				  CCBHC must have policies and procedures to describe how outreach and engagement
				  activities will occur to assist consumers and families to access benefits and
				  formal or informal services to address behavioral health conditions and
				  needs.
(b) Facility records will
				  identify which staff members are responsible for specific elements of outreach
				  and engagement.
(c) To the extent
				  possible, the facility should make reasonable efforts to provide transportation
				  or transportation vouchers for consumers to access services provided or
				  arranged for by the facility.
(d)
				  To the extent allowed by state law, facility will make services available via
				  telemedicine in order to ensure consumers have access to all required services.
(e) The facility will ensure that
				  no individuals are denied services, including but not limited to crisis
				  management services, because of an individual's inability to pay and that any
				  fees or payments required by the clinic for such services will be reduced or
				  waived to enable the facility to fulfill this assurance. The facility will have
				  a published sliding fee discount schedule(s) that includes all services
				  offered.
(f) The facility will
				  ensure no individual is denied behavioral healthcare services because of place
				  of residence or homelessness or lack of a permanent address. Facility will have
				  protocols addressing the needs of consumers who do not live within the
				  facility's service area. At a minimum, facility is responsible for providing
				  crisis response, evaluation, and stabilization services regardless of the
				  consumer's place of residence and shall have policies and procedures for
				  addressing the management of the consumer's ongoing treatment needs. In
				  addition, for those consumers who are homeless, the CCBHC must attempt to
				  obtain at least two contact phone numbers for persons of the consumer's choice
				  who know how to reach the consumer in the consumer's record, and/or a location
				  where the consumer is most likely to be found, and/or a location to find a
				  person of the consumer's choice likely to know where the consumer is
				  located.
(g) Each CCBHC must have
				  the following within three (3) years of initial CCBHC certification or by July
				  1, 2024, whichever is later:
(1) A minimum of
				  one outpatient clinic with twenty-four (24) hour service availability, urgent
				  recovery clinic (URC), or crisis unit in each of the following:
(A) Every county within the CCBHC catchment
				  area with a population of 20,000 or more; and
(B) A minimum of one (1) adjacent county (if
				  not within the county) for every county within the catchment area with a
				  population of less than 20,000. A URC or crisis unit in another catchment area
				  may be utilized to satisfy this requirement.