New Jersey Administrative Code › Title 17 - TREASURY - GENERAL › Chapter 20 - RULES OF THE LOTTERY COMMISSION › Subchapter 12 - COURIER SERVICES › Section 17:20-12.15 - Courier customer accounts

Current through Register Vol. 56, No. 14, July 15, 2024
(a)
				A courier customer shall establish a courier customer account prior to placing
				orders for tickets. Each courier customer account may be registered to only one
				natural person, who must be geographically located within the State of New
				Jersey at the time the courier customer places an order for tickets.
(b) A courier service shall not permit a
				courier customer to establish more than one courier customer account with the
				courier service. A courier service shall implement measures designed to ensure
				that no courier customer is able to establish more than one courier customer
				account with the courier service. Further, the courier service shall ensure
				that a courier customer account is non-transferable.
(c) A courier customer shall not act as an
				agent for another person for the purpose of purchasing tickets through a
				courier service; any such ticket(s) purchased by the courier customer in
				violation of this provision shall be considered void.
(d) A courier customer shall have the option,
				at all times, to obtain the ticket(s) purchased by the courier service on the
				courier customer's behalf for any purpose. The courier service, as part of its
				application shall describe, in detail, the process by which it will effectuate
				this courier customer option.
(e)
				In lieu of delivery of a purchased ticket to a courier customer, a courier
				service may store such ticket on behalf of that customer, with the customer's
				affirmative consent to do so, if the courier service provides the courier
				customer an electronic receipt that meets the requirements set forth at
				N.J.A.C. 17:20-12.11. The courier service, as part of its application, shall
				describe, in detail, the process by which it will effectuate this courier
				customer option.
(f) A courier
				service shall sell only full share ticket(s) to courier customers.
				Additionally, the courier service shall not sell shares or wagers on the
				outcome of a lottery game.
(g) In
				order to establish a website or mobile account, a courier service shall create
				and encrypt an electronic courier customer file, which shall include, at a
				minimum, personal information.
(h)
				Any information collected for the establishment of a courier customer account
				or information that is personally identifiable shall be considered confidential
				information and shall not be available for sale to any party by the courier
				service. Violation of this provision may result in immediate suspension or
				revocation of the courier service registration.
(i) A courier customer account may be funded
				through the use of a courier customer's credit or debit card, bank account,
				promotional, or other credit issued by the courier service, or by such other
				method as the Director may approve in writing upon request of the courier
				service. See N.J.A.C. 17:20-12.6(a)16.
(j) A courier service shall not permit a
				courier customer to transfer funds to another courier customer.
(k) A courier service shall establish and
				maintain a trust account for the benefit of the courier customers in a
				national- or State-chartered banking institution located in New Jersey. This
				account shall be separate from all other courier service operating or other
				bank accounts to ensure the security of funds held. The balances in the courier
				customer trust account shall at all times be sufficient to pay all monies
				deposited by courier customers for the purchase of tickets, including all
				courier customer prizes won under $ 600.00 and redeemed by a courier service on
				behalf of courier customers. All prizes redeemed on behalf of courier customers
				shall be placed promptly in such trust account, unless a courier service paid
				the prize in advance by crediting the courier customer's account prior to
				redeeming the winning ticket. When a courier service pays a prize in advance of
				redemption, the monies collected from redemption of the winning ticket
				reimburses the courier service since the prize payment was previously placed in
				the trust account. Monies may not be withdrawn from such trust account for any
				purpose other than to disburse a courier customer's funds to such courier
				customer or purchase courier services as requested by such courier customer. A
				courier service shall have unfettered access to all courier customer account
				and transaction data to ensure that the amount held in its trust account is
				sufficient.
(l) On a monthly basis,
				a courier service shall transmit to the Division a report of all courier
				service customer accounts containing a list of each account, the balance in
				each account, the total of all account balances, the status of each account,
				that is, suspended, dormant, and any deposit and/or play limits. A courier
				service may also be subject to random audit of same. Method of preferred
				transmission will be provided by the Lottery in the courier service
				registration approval letter. See N.J.A.C. 17:20-12.6.
(m) A courier service shall make available,
				within two business days, funds a courier customer requests to withdraw from
				such courier customer's account.
(n) Upon reasonable suspicion that a courier
				customer's identification has been compromised, the courier service shall
				re-verify a courier customer's identification.
(o) Courier service customer accounts that do
				not have any activity for a period of 13 months, shall be considered a dormant
				courier customer account. For any dormant courier customer account, the courier
				service must make all reasonable attempts to contact the courier customer to
				determine whether the courier customer wishes to keep the account active or
				cancel. No fees may be charged during the period of dormancy.
(p) The courier service system shall have a
				process for a courier customer to voluntarily close his or her courier customer
				account. This process shall be proposed by a courier service applicant, but at
				a minimum, it shall address, full reimbursement of all funds and/or tickets in
				the customer's account, the permanent deletion of all courier customer personal
				information from the courier service's database, and the time frame to complete
				such activities.
(q) The courier
				service shall safeguard all personal information associated with courier
				customer accounts.
(r) Courier
				customer information collected to create or maintain an account with a courier
				service and courier customer account information, to the extent it is the
				possession of the Division of Lottery, shall remain confidential for all other
				purposes.