Oklahoma Administrative Code › Title 310 - Oklahoma State Department of Health › Chapter 266 - Hearing Aid Dealers and Fitters Regulations › Subchapter 13 - Required Documents and Complaint Procedures › Section 310:266-13-1 - Contracts and return policies

Current through Vol. 41, No. 20, July 1, 2024
(a) A receipt or
				contract shall be provided to each person supplied with a hearing aid. It shall
				contain the licensee's signature, physical business address, state license
				number, make and model specifications of the hearing aid purchased, and full
				terms of the sale clearly stated. If applicable, the receipt shall be clearly
				marked as "used" or "reconditioned", with any terms of guarantee.
(b) The receipt or contract for a hearing aid
				shall include an original signature of a licensed hearing aid dealer and
				fitter. The holder of a temporary license may not issue a receipt unless the
				original signature of the direct supervisor also appears on the receipt or
				contract. The receipt shall have the state license number of both the licensed
				hearing aid dealer and fitter and the temporary licensed person.
(c) A
hearing aid provider shall
				provide a thirty-day rescission period on a hearing aid purchase consistent
				with the following terms:
(1)
The purchaser shall have the right to cancel for any reason if the
				hearing aid is returned to the hearing aid provider in the same condition as
				when purchased, ordinary wear and tear excepted, within thirty (30) days of the
				date of receipt of the hearing aid. The thirty-day recession period shall be
				tolled for any period during which the hearing aid provider takes possession or
				control of a hearing aid after its original delivery.
(2)
The purchaser is entitled to
				receive a full refund of the purchase price, provided the hearing aid provider
				may be entitled to a cancellation fee no greater than ten percent (10%) of the
				total purchase price for the hearing aid or One Hundred Fifty Dollars ($150.00)
				per hearing aid, whichever is less.
(3)
The hearing receipt or contract
				shall include, in immediate proximity to the space reserved for the signature
				of the purchaser, the specific statement in all bold-faced type capital letters
				no smaller than the largest print used in the written receipt or contract:
				OKLAHOMA STATE LAW GIVES THE PURCHASER THE RIGHT TO CANCEL THIS PURCHASE FOR
				ANY REASON BY RETURNING THE HEARING AID TO THE HEARING AID PROVIDER AT ANY TIME
				PRIOR TO MIDNIGHT OF THE THIRTIETH CALENDAR DAY AFTER RECEIPT OF THE HEARING
				AID. BY LAW, THE HEARING AID PROVIDER MAY BE ENTITLED TO A CANCELLATION FEE NOT
				TO EXCEED TEN PERCENT (10%) OF THE TOTAL PURCHASE PRICE FOR THE HEARING AID OR
				ONE HUNDRED FIFTY DOLLARS ($150.00) PER HEARING AID, WHICHEVER IS LESS, TO
				COVER THE COSTS INCURRED BY THE HEARING AID PROVIDER. IF THE PURCHASER RETURNS
				THE HEARING AID WITHIN THE THIRTY-DAY PERIOD, THE PURCHASER WILL RECEIVE A
				REFUND OF $__.00 (HEARING AID PROVIDER MUST INSERT THE DOLLAR AMOUNT OF THE
				REFUND). IF THE HEARING AID PROVIDER FAILS TO COMPLY WITH THIS PROVISIONS,
				COMPLAINTS SHOULD BE FORWARDED TO: OKLAHOMA STATE DEPARTMENT OF HEALTH
				OCCUPATIONAL LICENSING DIVISION 123 ROBERT S. KERR AVENUE OKLAHOMA CITY,
				OK
73102 [Title 15 O.S. §
										764.1(B)(3)
				]