Ohio Administrative Code › Title 3772 - Casino Control Commission › Chapter 3772-12 - Voluntary Exclusion and Compulsive and Problem Gambling Plan Compliance Procedures › Section 3772-12-06 - Disordered and problem gambling plan

Current through all regulations passed and filed through July 1, 2024
(A) Each excluded
			 entity and facility, who is a casino or sports gaming facility or an online
			 sports pool, must provide to the Ohio
			 casino control commission a disordered and problem gambling plan for approval.
			 Each plan must, at minimum, include the following:
(1) The goals of the plan and procedures and
			 timetables to implement the plan;
(2) The identification of the position
			 responsible for the implementation and maintenance of the plan;
(3) Policies and procedures, including the
			 following:
(a) Procedures for compliance with
			 the Ohio VEP including, at a minimum:
(i)
			 Procedures preventing  an individual in the Ohio VEP from entering
			 an
			 excluded facility or engaging in or attempting to
			 engage in gaming offered by an excluded entity;
(ii) Procedures identifying and removing
			 individuals in the Ohio VEP from an excluded facility;
(iii) Procedures for preventing dissemination
			 of any advertisement, promotion, or other direct marketing mailing fifteen days
			 after the individual has been placed in the Ohio VEP;
(iv) Procedures for preventing an Ohio VEP
			 participant from having access to credit or from receiving complimentary
			 services, check cashing services,  and other benefits;
(v) Procedures for ensuring the
			 confidentiality of the identity and the information of the Ohio VEP
			 participants; and
(vi) Any other
			 procedure required by the 
			 executive director.
(b)
			 The duties and responsibilities of the employees designated to implement or
			 participate in the plan;
(c) The
			 responsibility of patrons with respect to safer
			 gambling practices;
(d) Procedures to identify patrons and
			 employees with suspected or known disordered
			 and problem gambling behavior, including procedures specific to loyalty and
			 other rewards and marketing programs;
(e) Procedures for providing information to
			 individuals regarding the Ohio VEP and community, public and private treatment
			 services, peer support groups, and similar treatment or
			 addiction therapy programs designed to prevent, treat, or monitor
			 individuals with a gambling problem
			 or gambling
			 disorder and to counsel family members, including for providing the
			 information upon the request of a patron or employee;
(f) The provision of
			 written material to educate patrons and employees
			 about disordered and problem gambling and to inform them
			 about the Ohio VEP and treatment services available to
			 individuals with a gambling problem
			 or gambling
			 disorder and their families. The excluded entity or facility
			 must provide the Ohio casino control
			 commission  examples of the materials
			 to be used and a description of how the material will be
			 disseminated;
(g) Advertising and
			 other marketing and outreach to educate the general public about
			 disordered and problem gambling;
(h) An employee training program, including
			 training materials to be utilized and a plan for periodic reinforcement
			 training and a certification process established by the
			 excluded
			 entity or facility to verify that each employee has completed the
			 training required by the plan;
(i)
			 Procedures to prevent underage gambling;
(j) Procedures for
			 excluded facilities to prevent patrons impaired by drugs or alcohol, or
			 both, from gambling; and
(k) The
			 plan for posting signs within an excluded facility, containing
			 information on gambling treatment and on the Ohio VEP, including examples of
			 the language and graphics to be used on the signs;
(4) A list of  public and private treatment services,
			 peer recovery support groups, and similar treatment or
			 addiction therapy programs designed to prevent, treat, or monitor
			 individuals with a gambling problem
			 or gambling
			 disorder and to counsel family members; and
(5) Any other information, documents, and
			 policies and procedures that the Ohio  casino
			 control commission requires.