New Mexico Administrative Code › Title 17 - PUBLIC UTILITIES AND UTILITY SERVICES › Chapter 9 - ELECTRIC SERVICES › Part 540 - PROCEDURES FOR REVIEW OF RATES PROPOSED BY RURAL ELECTRIC COOPERATIVES › Section 17.9.540.13 - NOTICE TO CUSTOMERS PRIOR TO FILING OF PROPOSED RATES

Current through Register Vol. 35, No. 13, July 16, 2024
A. At least thirty (30) days prior to filing
				a schedule proposing a new rate or rates a coop shall give, by mailing with
				billings or independently or by publication in the enchantment (in the case of
				coops subscribing thereto), written notice to affected customers. For this
				purpose all customers of the coop shall be considered to be affected customers
				unless the Commission, upon motion made by the coop, directs
				otherwise.
B. The notice shall
				include the following information:
(1) the
				amount of the increase requested in both dollar amounts and percentage
				increase;
(2) the customer
				classifications to which the new rate or rates apply;
(3) the present rates and the proposed rates
				for each customer class and the number of customers in each customer class to
				which those proposed rates would apply and, for residential customers without
				demand meters, the present rates, the proposed rates, and the percentage
				difference between the present bill and the anticipated bill for each of the
				following levels of consumption-0 kwh, 250 kwh, 500 kwh, 750 kwh, 1,000 kwh and
				2,000 kwh;
(4) the date on which
				the coop intends to file with the Commission the schedule proposing the new
				rate or rates;
(5) a statement that
				the coop will promptly notify a member of the date on which it actually files
				the schedule proposing the new rate or rates if the member so
				requests;
(6) a statement that the
				new rate or rates will go into effect automatically and without hearing by the
				Commission unless one or more members of the coop file a protest with the
				Commission no later than twenty (20) days after the coop has filed the schedule
				proposing the new rate or rates and the Commission determines there is just
				cause for reviewing the proposed rate or rates on one or more of the grounds of
				the protest AND A STATEMENT IN ALL CAPITAL LETTERS THAT IF A HEARING IS HELD BY
				THE PUBLIC SERVICE COMMISSION [PUBLIC REGULATION COMMISSION] ANY COSTS INCURRED
				BY THE UTILITY MAY BE INCLUDED IN THE UTILITY'S FUTURE RATES, FOLLOWING THE
				UTILITY'S NEXT RATE CASE;
(7) a
				statement that the procedures for protesting a proposed rate or rates are set
				forth in NMPSC Rule 540 [17.9.540 NMAC], a copy of which can be obtained upon
				request from or inspected at either the main office of the coop or the offices
				of the Commission in Santa Fe, that forms for protests are available from
				either the coop or the Commission, and indicating the telephone numbers and
				addresses of both the coop and the Commission;
(8) a statement that before filing a protest
				a coop member should attempt to resolve any grievance within the coop by
				presenting his objections to the coop in writing and allowing the coop at least
				seven (7) days in which to attempt a resolution or otherwise respond;
(9) a statement that any interested person
				may examine the rate filings together with any exhibits and related papers that
				may be filed at any time at the main office of the coop or on or after the date
				of filing at the offices of the Commission in Santa Fe; and
(10) a statement that further information may
				be obtained by contacting the coop or the Commission.