North Carolina Administrative Code › Title 10A - HEALTH AND HUMAN SERVICES › Chapter 05 - AGING - GENERAL PROVISIONS › Subchapter C - ADMINISTRATIVE PROVISIONS › Section .0200 - DIVISION OF AGING › Section 05C .0202 - PUBLIC INFORMATION

Current through Register Vol. 39, No. 2, July 15, 2024
(a) The Division of
				  Aging shall provide for a continuing program of public information specifically
				  designed to assure that information about the programs and activities relating
				  to Title III and other division programs is effectively and appropriately
				  disseminated throughout North Carolina. This process of public information
				  shall include publication and dissemination of a quarterly
				  newsletter.
(b) The Division of
				  Aging shall provide statistical, programmatic and other types of data and
				  information on North Carolina's elderly population to other DHHS Units, other
				  State agencies and to other public and private agencies in an effort to
				  disseminate information on the needs, problems and areas of opportunity for
				  older North Carolinians.
(c) The
				  Division of Aging shall make use of the resources of the DHHS public
				  information office to the extent possible.
(d) The Division of Aging pursues a policy of
				  freedom of information and provides reasonable access to the State plan on
				  aging and approved plans for Title III and other Older Americans Act programs
				  in the State. Such plans shall be available for review at reasonable times at
				  the address of the Division of Aging. The following procedures outline the
				  process to be utilized in fulfilling the Division's response to freedom of
				  information:
(1) Letters or telephone calls
				  for information requests should be directed to the appropriate staff person
				  within the Division. Unexpected drop-in visitings will be honored when the
				  Division of Aging has a reasonable amount of time to comply with the
				  request.
(2) A review of each
				  request will be made to ascertain if the information requested can be made
				  available under the Division of Aging's policies on freedom of
				  information.
(3) With regard to
				  requests to examine information at the Division of Aging office, a time for the
				  requestor to review any appropriate information at the Division's office will
				  be established. The time should be set during the Division's regular working
				  hours.
(4) All appropriate
				  information shall be made available at the time and date agreed upon by the
				  requestor and the Division of Aging. The Division will provide space for all
				  requestors to review such information. No information provided to requestors
				  for review shall be removed from the Division of Aging office. Copies of
				  information made available for review may be provided to requestors upon the
				  payment of a fee established by the Division to cover the cost of
				  reproduction.
(5) Requests for
				  information to be provided through the mail will be promptly honored when the
				  requested information is readily available (e.g., brochures, previously
				  compiled data, etc.). When the requested information is not readily available,
				  the Division of Aging will honor the request if it is feasible to do so within
				  staff and time constraints. In cases where there will be more than a 30-day
				  delay or when the request cannot be met, the Division of Aging will notify the
				  requestor.