New York Codes, Rules and Regulations › Title 10 - DEPARTMENT OF HEALTH › Chapter II - Administrative Rules and Regulations › Subchapter H - Family Health › Part 69 - Family Health › Subpart 69-4 - Early Intervention Program › Section 69-4.12 - Monitoring of approved service providers (including evaluators, service providers and service coordinators)

Current through Register Vol. 46, No. 28, July 10, 2024
(a)
					 Providers and municipalities shall be monitored on a periodic basis on a
					 schedule determined by the department and shall comply with all department
					 requirements for monitoring, including timely provision of all applicable
					 records in a format requested by the department or the department's agent or
					 contractor.
(b) Monitoring
					 procedures shall be used to identify any non-compliance, deficiencies, and need
					 for improvement and shall include any procedures determined necessary by the
					 department to fulfill its obligations to oversee and monitor the Early
					 Intervention Program, and may include, but not be limited to, any of the
					 following components:
(1) on-site visits and
					 desk reviews;
(2) interviews with
					 personnel responsible for the administration and/or provision of early
					 intervention services;
(3) where
					 applicable and practicable, interviews with parents of children who received
					 early intervention services from the provider, or parents of eligible children
					 who reside in the municipality responsible for ensuring that early intervention
					 services contained in an IFSP are provided to the eligible child and the
					 child's family;
(4) a review of any
					 of the following:
(i) child records,
					 including: child referral information; evaluation reports; individualized
					 family service plans; where applicable, physician referrals for early
					 intervention services; transition plans; session notes; progress notes; and any
					 other documents related to a child's and family's participation in the EIP, as
					 requested;
(ii) data systems and
					 other electronic record-keeping system reviews as determined necessary to
					 assess compliance with the provisions of title II-A of article 25 of the Public
					 Health Law and this Subpart, including confidentiality requirements;
(iii) where applicable, personnel records,
					 including the status of licensure, certification, or registration of qualified
					 personnel, and required clearances, such as the Statewide Central Register on
					 Child Abuse and Neglect;
(iv) where
					 applicable, the organizational structure of the provider agency and staffing
					 requirements and patterns, including supervision of employees, in-service
					 training, and oversight of contracted providers;
(v) quality assurance procedures used to
					 monitor the quality, consistency, and service delivery practices, including
					 mechanisms for parent involvement in planning and participating in early
					 intervention services;
(vi)
					 procedures used to evaluate parent experiences and satisfaction with early
					 intervention services, such as parent surveys and exit interviews;
					 and
(vii) where applicable, the
					 status of any corrective action plans for any previously identified
					 non-compliance and deficiencies, including verification of correction of
					 non-compliance and identified deficiencies.