New Mexico Administrative Code › Title 15 - GAMBLING AND LIQUOR CONTROL › Chapter 1 - GAMES AND GAMING GENERAL PROVISIONS › Part 18 - COMPULSIVE GAMBLING ASSISTANCE PLAN STANDARDS › Section 15.1.18.9 - MINIMUM STANDARDS FOR COMPULSIVE GAMBLING ASSISTANCE PLAN

Current through Register Vol. 35, No. 13, July 16, 2024
A.The compulsive
				gambling assistance plan shall include all of the following elements unless the
				applicant or gaming operator licensee obtains a written waiver of any element
				from the board:
(1) identification of a plan
				manager or other person responsible for ensuring that the plan is implemented
				and administered as approved by the board and monitored to maintain the minimum
				standards established by this rule;
(2) a mission statement that identifies the
				goals of the gaming operator licensee in administering the plan;
(3) policies concerning the handling of
				compulsive gambling problems, commitment to training, intervention, the
				employee's role and duties, management's role and duties, and the patron's
				responsibilities;
(4) specific,
				detailed procedures to determine appropriate intervention techniques in a given
				circumstance, and carrying out the intervention techniques;
(5) printed materials to educate patrons
				about compulsive gambling and inform them of local and statewide resources
				available to compulsive gamblers and their families; the materials shall
				include signs or posters located inside the licensed premises and brochures
				discussing compulsive gambling issues and sources of treatment and information,
				samples shall be attached; the primary purpose of all such printed material
				shall be for the purpose of promoting a responsible gambling message; the plan
				shall also specify the source of the printed materials, the authority for the
				use of said materials and the proposed distribution methods and
				location;
(6) policy and procedures
				that prohibit facilitating, participating in, or allowing the issuance of any
				loans or extension of credit to a patron for gaming purposes; printed materials
				provided by racetrack operators shall be in both English and Spanish;
(7) a comprehensive employee training plan
				satisfactory to the board, including training manuals and other materials
				necessary to educate employees about compulsive gambling issues; the training
				plan shall include instruction in the psychology of the compulsive gambler,
				methods of recognizing compulsive gambling behavior, intervention techniques
				and other subjects as determined by the board;
(8) form for certifying, to the board's
				satisfaction, that each employee required to obtain the training has done so
				within the time period specified by this rule;
(9) details of a follow-up training program
				to periodically reinforce employee training;
(10) estimated costs for implementation and
				administration;
(11) timetable and
				procedures for implementing the compulsive gambling assistance plan; the plan
				must be implemented no later than 90 days from the date gaming commences on the
				licensed premises;
(12) details
				from licensee on the provider to whom referrals are made;
(13) treatment providers shall provide
				documentation showing that they are licensed, in good standing and have a
				documented competency in the field of problem gambling issues; and
(14) any other policies and procedures
				recommended by the state of New Mexico department of health and approved by the
				board or established by the board.