North Carolina Administrative Code › Title 09 - GOVERNOR AND LT. GOVERNOR › Chapter 06 - OFFICE OF INFORMATION AND TECHNOLOGY SERVICES › Subchapter C › Section .0100 - FORMS, DEFINITIONS, ADMINISTRATION › Section 06C .0103 - DEFINITIONS

Current through Register Vol. 39, No. 2, July 15, 2024
In addition to the terms defined in
					 G.S.
					 62A-40, the following terms have the
					 following definition when used in this Subchapter:
(1) "911 Line/Trunk" means a telephone
				  line/trunk which is dedicated to providing a caller with access to the
				  designated PSAP by dialing the digits 911.
(2) "Addressing" means the local government's
				  assigning of a numerical address and street name (the street name may be
				  numerical) to all locations within a local government's geographical service
				  area for the purpose of providing Enhanced 911 service.
(3) "Back-up PSAP" means a facility equipped
				  with automatic number identification, automatic location identification
				  displays, and all other features of a primary PSAP that it serves. A back-up
				  PSAP shall receive 911 calls only when they are transferred from the primary
				  PSAP or on an alternate routing basis when calls cannot be completed to the
				  primary PSAP. A back-up PSAP facility may be unattended when not in use, remote
				  from the Public Safety Answering Point, and used to house equipment necessary
				  for the functioning of an emergency communications system.
(4) "Circuit" means the conductor or radio
				  channel and associated equipment used to perform a specific function in
				  connection with a 911 call system.
(5) "CMRS" means a commercial mobile radio
				  service.
(6) "CMRS Non-recurring
				  cost (NRC)" means one-time costs incurred by CMRS service providers for initial
				  connection to selective routers and the wireless systems service provider
				  (third party vendor non-recurring) cost.
(7) "Communications System" means a
				  combination of links or networks that serve a general function such as a system
				  made up of command, tactical, logistical, and administrative networks
				  supporting the operations of an individual PSAP.
(8) "Comprehensive Emergency Management Plan
				  (CEMP)" means a disaster recovery plan that conforms to guidelines established
				  by the PSAP and is designed to address natural, technological, and man-made
				  disasters.
(9) "Computer-Aided
				  Dispatch (CAD)" means a combination of hardware and software that provides data
				  entry, makes resource recommendations, and notifies and tracks those resources
				  before, during, and after 911 calls, and preserves records of those calls and
				  status changes for later analysis by a PSAP or the Board.
(10) "Computer-Aided Dispatch (CAD) Terminal"
				  means an electronic device that combines a keyboard and a display screen to
				  allow the exchange of information between a telecommunicator and one or more
				  computers in the system or network.
(11) "Control Console" means a wall-mounted
				  or desktop panel or cabinet containing controls to operate communications
				  equipment.
(12) "Designated Public
				  Safety Answering Point (PSAP)" means a Primary PSAP determined pursuant to the
				  FCC Order or a Board approved Back-up PSAP.
(13) "Dispatch Circuit" means a circuit over
				  which a signal is transmitted from the PSAP to an Emergency Response Facility
				  (ERF) or Emergency Response Unit (ERU) to notify the Emergency Response Unit to
				  respond to an emergency.
(14)
				  "Emergency 911 Call Processing/Dispatching" means a process by which a 911 call
				  answered at the PSAP is transmitted to Emergency Response Facilities (ERFs) or
				  to Emergency Response Units (ERUs) in the field.
(15) "Emergency Response Facility (ERF)"
				  means a structure or a portion of a structure that houses PSAP equipment and
				  personnel for receiving and dispatching 911 calls.
(16) "Emergency Response Unit (ERU)" means a
				  first responder, such as a police vehicle, a fire truck, or an ambulance. It
				  also includes personnel who respond to fire, medical, law enforcement, or other
				  emergency situations for the preservation of life and safety.
(17) "FCC Order" means the Order in FCC
				  Docket 94-102 adopted by the Federal Communications Commission on December 1,
				  1997, and subsequent Orders, decisions, consent decrees, rules, and regulations
				  including 47 C.F.R.
				  20.18 which are incorporated by reference in
				  these rules. The FCC Order and regulations may be obtained free of charge from
				  the FCC website: http://transition.fcc.gov/pshs/services/911-services/,
http://www.fcc.gov/encyclopedia/9-1-1-and-e9-1-1-services
and
http://www.fcc.gov/encyclopedia/rules-regulations-title-47
.
(18) "Geographic Information Systems (GIS)"
				  means computer programs linking features seen on maps, such as roads, town
				  boundaries, water bodies, with related information including type of road
				  surface, population, type of agriculture, type of vegetation, or water quality
				  information.
(19) "GIS Base Map"
				  means a map comprising streets and centerlines used in a Geographic Information
				  System.
(20) "Logging Voice
				  Recorder" means a device that records voice conversations and automatically
				  logs the time and date of such conversations; normally, a multichannel device
				  that keeps a semi-permanent record of operations.
(21) "Notification" means the time at which a
				  911 call is received and acknowledged at a PSAP.
(22) "Operations Room" means the room in the
				  PSAP where 911 calls are received and processed and communications with
				  emergency response personnel are conducted.
(23) "Phase I Wireless Enhanced 911 Service"
				  has the same meaning as provided in the FCC Order and FCC regulations. The FCC
				  Order and regulations may be obtained free of charge from the FCC website:
				  http://transition.fcc.gov/pshs/services/911-services/,
http://www.fcc.gov/encyclopedia/9-1-1-and-e9-1-1-services
and
http://www.fcc.gov/encyclopedia/rules-regulations-title-47
.
(24) "Phase II Wireless Enhanced 911 Service"
				  has the same meaning as provided in the FCC Order and FCC regulations, as
				  defined in Item (16) of this Rule.
(25) "Place of Primary Use" has the same
				  meaning as provided in the Mobile Telecommunications Sourcing Act,
				  4 U.S.C.
				  124(8), if applicable; and
				  otherwise sourcing shall be determined pursuant to
				  G.S.
				  105-164.3 or
				  G.S.
				  105-164.4B.
(26) "PSAP Nonrecurring Costs" means
				  non-repetitive charges incurred by a Primary PSAP to pay for equipment or
				  services that do not occur on a fixed schedule. Examples include computer
				  equipment that has become functionally outdated, software upgrades, or repair
				  costs that are not covered by any maintenance agreement.
(27) "PSAP Recurring Costs" means repetitive
				  charges incurred by a primary PSAP, such as database management, lease of
				  access lines, lease of equipment, network access fees, and applicable
				  maintenance costs.
(28) "Public
				  Safety Agency" means an organization that provides law enforcement, emergency
				  medical, fire, rescue, communications, or related support services.
(29) "Public Safety Answering Point (PSAP)"
				  means the public safety agency that receives incoming 911 calls.
(30) "Selective Routing" or "Tandem Routing"
				  means routing a 911 call to the designated PSAP based upon the caller's
				  location.
(31) "Service provider"
				  means an entity that provides voice communications service, including resellers
				  of such service.
(32) "Standard"
				  shall refer to and include such standards, policies, and procedures adopted by
				  the Board pursuant to authority found in Article 3 of Chapter 62A of the N.C.
				  General Statutes.
(33) "Standard
				  Operating Procedures (SOPs)" means written organizational directives that
				  establish or prescribe specific operational or administrative methods that are
				  to be followed for the performance of designated operations or
				  actions.
(34) "Stored Emergency
				  Power Supply System (SEPSS)" means a system consisting of a Uninterruptible
				  Power Supply, or a motor generator, powered by a stored electrical energy
				  source, together with a transfer switch designed to monitor preferred and
				  alternate load power source and provide desired switching of the load, and all
				  necessary control equipment to make the system functional.
(35) "Sworn Invoice" means an invoice
				  prepared by a CMRS service provider's vendor that describes the goods or
				  services and identifies the costs that the CMRS service provider submits for
				  cost recovery pursuant to an approved cost recovery plan, and that is
				  accompanied by an affidavit that complies with a form provided by the
				  Board.
(36) "Telecommunicator"
				  means any person engaged in or employed as a full-time or part-time 911
				  communications center call taker, whether called by that or another term, such
				  as emergency communications specialist or emergency dispatcher.
(37) "Uninterruptible Power Supply (UPS)"
				  means a system designed to provide power, without delay or transients, during
				  any period when the primary power source is incapable of performing.
(38) "Voice Communication Channel" means a
				  single path for communication by spoken word that is distinct from other
				  parallel paths.
Authority
					 G.S.
					 62A-42;
					 47 C.F.R.
					 20.18;
Eff. July 1,
					 2016.