New Mexico Administrative Code › Title 8 - SOCIAL SERVICES › Chapter 14 - JUVENILE JUSTICE › Part 4 - FACILITY MEDICAL AND BEHAVIORAL HEALTH SERVICES › Section 8.14.4.12 - CLIENT CARE AND TREATMENT

Current through Register Vol. 35, No. 13, July 16, 2024
A.
				Clients information and access to services: Clients and families are given
				information about the availability of medical, dental, and behavioral health
				services at the facility upon arrival. Clients and families are also given
				information about how to access medical, dental, and behavioral health
				services. Information is provided in a form and language that the client and
				their family understands. All clients and families have the opportunity to
				request health care daily. All clients have the opportunity to grieve medical
				and behavioral health services. Client requests and grievances are documented
				and reviewed for immediacy of need and the intervention required.
B. 24-hour emergency care: Each facility has
				a written plan developed by the superintendent or program manager and approved
				by the JJS director and medical and behavioral health authorities to provide
				24-hour medical, dental and behavioral health services. These plans include but
				are not limited to on-site emergency first aid, crisis intervention; emergency
				transport; use of local emergency medical services (EMS); use of one or more
				designated hospital emergency departments or other appropriate service
				providers; emergency on-call and on-site medical, dental or behavioral health
				services; security procedures for the immediate transfer of clients when
				medically necessary; and emergency evacuation.
C. Transport of clients: Clients are
				transported safely and in a timely manner for medical, dental or behavioral
				health needs both inside and outside the facility.
D. Client transfers and continuity of care:
				When a client is transferred to another facility, the client's medical and
				behavioral health information is sent and arrangements are made between the
				sending and receiving facility to provide for continuity of care and updated
				screening.
E. Medical services at
				intake screening: All new and transferring clients receive a comprehensive
				intake medical screening performed by qualified health care professionals upon
				arrival at the facility. Findings are recorded on a screening form approved by
				the medical health authority.
F.
				Medical services involving the medical treatment plan: Clients are provided a
				medical treatment plan that outlines services to address medical and dental
				needs.
G. First aid: All facilities
				are equipped with first aid kits. Staff is trained to provide first
				aid.
H. General medical care:
				Clients are provided with medical care that is indicated.
(1) Staff and qualified health care
				professionals provide diagnostic and other health services at the facilities
				according to the orders written for the client by qualified healthcare
				professionals.
(2) Whenever
				necessary, clients are treated by community healthcare providers.
(3) Any questions about appropriate care in
				individual cases are referred to the medical health authority or medical
				director. However, this shall not be construed to prohibit staff from
				responding to inquiries from a client advocate, if the advocate has proper
				authorization and the staff member chooses to speak with the
				advocate.
(4) Diagnostic and
				treatment results are used by clinicians to modify the medical treatment plans
				as appropriate.
(5) Care is timely
				and includes immediate access for urgent or painful conditions.