reglab/statecodes huggingface dataset:
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 57 - Operator Service Providers Telecommunications Services › Subchapter 10 - Billing and Billing Payment Requirements › Section 165:57-10-7 - Request for payments other than normal billings

Current through Vol. 41, No. 20, July 1, 2024
The OSP shall issue a bill for any additional charges other
				  than those charges normally billed on the regular billing cycle. The OSP shall
				  not issue a notice of disconnection prior to five (5) days after the mailing of
				  a bill for additional charges.
Added at 15 Ok Reg 3092,
				  eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 57 - Operator Service Providers Telecommunications Services › Subchapter 10 - Billing and Billing Payment Requirements › Section 165:57-10-9 - Disputed charges

Current through Vol. 41, No. 20, July 1, 2024
(a) In
				the event of a dispute between an end-user and an OSP, the OSP shall make such
				investigation as is required by the particular case, and report the results
				thereof to the end-user.
(b) In the
				event the dispute is not resolved, the OSP shall inform the end-user that the
				end-user may utilize the complaint procedures of the Commission's Consumer
				Services Division. The information to be provided to consumers shall be:
(1) The street address of the Consumer
				Services Division, which is Oklahoma Corporation Commission, Consumer Services
				Division, 2101 N. Lincoln Blvd. Suite 460, Oklahoma City, OK 73105.
(2) The mailing address of the Consumer
				Services Division, which is P. O. Box 52000-2000, Oklahoma City, OK
				73152-2000.
(3) The telephone
				numbers of the Consumer Services Division, which are (405) 521-2331 and (800)
				522-8154.
(4) The hours of
				operation of the Consumer Services Division, which are 8:00 a.m. to 4:30 p.m.,
				Monday through Friday.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 57 - Operator Service Providers Telecommunications Services › Subchapter 10 - Billing and Billing Payment Requirements › Section 165:57-10-11 - Billing for unanswered calls

Current through Vol. 41, No. 20, July 1, 2024
OSPs shall not knowingly bill for unanswered telephone calls
				  regardless of whether equal access is available. If a form of answer
				  supervision is available in equal access areas, the OSP is restricted from
				  billing for unanswered calls in those areas regardless of whether the OSP
				  subscribes to equal access.
Added at 15 Ok Reg 3092,
				  eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 57 - Operator Service Providers Telecommunications Services › Subchapter 12 - Notification of Changes to Ownership, Control or Business Operation › Section 165:57-12-2 - RESERVED

Current through Vol. 41, No. 20, July 1, 2024
Reserved at 15 Ok Reg
				  3092, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 57 - Operator Service Providers Telecommunications Services › Subchapter 12 - Notification of Changes to Ownership, Control or Business Operation › Section 165:57-12-3 - Cessation of business in Oklahoma

Current through Vol. 41, No. 20, July 1, 2024
(a) At least thirty (30) days before the
				effective date of the cessation of the provisioning of operator service(s) in
				the State of Oklahoma, an OSP shall file an original and eight (8) copies of an
				application for withdrawal of its Certificate of Convenience and Necessity and
				cancellation of its tariffs and provide Notice of such filing to the Attorney
				General of the State of Oklahoma.
(b) An application for withdrawal shall
				include as attachments the following information, which must be certified as
				true and correct by an officer of any corporate applicant, or an authorized
				representative of an unincorporated applicant:
(1) The contact person who will be
				responsible for concluding all outstanding business with the Commission and
				customers;
(2) The date of
				withdrawal;
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-1 - Purpose; short title

Current through Vol. 41, No. 20, July 1, 2024
(a) This
				Chapter establishes the Oklahoma Corporation Commission rules governing the
				regulation and operations of Payphone Service Providers in Oklahoma, which may
				be cited by the short title as the Payphone Rules.
(b) This Chapter is intended to define good
				business practices under normal conditions, to assure adequate service, to
				prevent collection of unfair charges from end-users, and to protect payphone
				service providers from unreasonable demands.
(c) This Chapter is further intended to
				permit lawful market-driven price and service competition among payphone
				service providers by applying such regulatory requirements as are necessary to
				assure public access to payphone services, under tariff provisions which are
				not unjustly discriminatory, and to preclude unjust and unreasonable rates and
				charges in such market.
(d) This
				Chapter is intended to establish public interest payphones for the purpose of
				making telecommunications services available in the interest of public
				convenience, health, safety and welfare, at locations where there would
				otherwise not be a payphone.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-2 - Jurisdiction

Current through Vol. 41, No. 20, July 1, 2024
The Oklahoma Corporation Commission, by virtue of Article IX
				  §18 et seq. of the Constitution of the State of Oklahoma, 17 O.S. Section
				  131
				  et seq., and enactments of the Oklahoma Legislature, has authority and
				  responsibility to supervise, regulate, and control payphone service providers
				  seeking to or providing telecommunications service in the State of Oklahoma,
				  and to enact rules and regulations in connection therewith.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-3 - Application of rules

Current through Vol. 41, No. 20, July 1, 2024
This Chapter shall apply to every payphone service provider
				  seeking to or providing telecommunications service in the State of Oklahoma,
				  including incumbent LECs and certificated IXCs providing payphone service in
				  the State of Oklahoma as of January 1, 1996, and, where applicable, to every
				  telecommunications service provider facilitating the provisioning of payphone
				  service, which providers are, by law, subject to the jurisdiction of the
				  Oklahoma Corporation Commission. (See Exclusions at OAC
				  165:58-1-15.)
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-5 - Interpretation of rules

Current through Vol. 41, No. 20, July 1, 2024
The words contained in this Chapter shall be given their
				  ordinary and customary meaning, with technical terms and words being construed
				  as generally understood within the telecommunications industry, except where
				  otherwise expressly provided. Where the rules of this Chapter establish service
				  standards or objectives, substantial compliance will be deemed in compliance
				  with this Chapter. Where the rules of this Chapter impose an absolute
				  obligation upon the applicant, the payphone service provider and/or the
				  telecommunications service provider, strict compliance is
				  required.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-6 - Relief from rules

Current through Vol. 41, No. 20, July 1, 2024
Whenever compliance with any requirement of this Chapter
				  would result in unreasonable hardship and/or excessive expense to the payphone
				  service provider or the end-user, or for other good cause shown, the Commission
				  may, by order, waive or modify the requirements of this Chapter upon
				  application of any interested person. The Commission may grant temporary relief
				  pending hearing.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-7 - Supremacy

Current through Vol. 41, No. 20, July 1, 2024
Every tariff, rule, regulation, or agreement relating to the
				  subject matter of this Chapter is superseded by this Chapter and is deemed
				  amended to conform with this Chapter. With regard to telecommunications service
				  providers and IXCs providing payphone service as of January 1, 1996, this
				  Chapter is intended to supplement OAC 165:55, the Commission's
				  Telecommunications Services rules, and where a conflict arises, the provisions
				  of this Chapter shall supersede OAC 165:55 with respect to the provisioning of
				  payphone service only.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
				  Reg 3106, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-8 - Exceptions or variances in tariffs

Current through Vol. 41, No. 20, July 1, 2024
If a payphone service provider seeks an exception or variance
				  from this Chapter in its tariffs or terms and conditions of service, such
				  exception or variance shall be clearly shown on such proposed tariffs or terms
				  and conditions of service, sufficient to plainly bring to the Commission's
				  attention the exact nature of the said exception or variance being sought. Any
				  exception or variance not so marked or identified in such proposed tariff or
				  terms and conditions of service shall be superseded by this Chapter to the
				  extent that said exception or variance is in conflict therewith. Upon approval
				  by the Commission, the variance shall indicate the number of the pertinent
				  Commission order.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-9 - Rules conform to law

Current through Vol. 41, No. 20, July 1, 2024
This Chapter shall be construed to conform with the Oklahoma
				  Constitution and with the laws of the State of Oklahoma.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-10 - Controversy over rules

Current through Vol. 41, No. 20, July 1, 2024
Whenever a controversy exists in connection with the
				  interpretation of this Chapter or its applicability, or any right or duty
				  imposed thereby, the Commission, upon application of any interested person and
				  after notice and hearing, will enter such order thereon as it may deem
				  appropriate.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-11 - Severability

Current through Vol. 41, No. 20, July 1, 2024
This Chapter shall not relieve, in any way, a payphone
				  service provider from any of its duties under the laws of this State or the
				  United States. If any provision of this Chapter is held invalid, such
				  invalidity shall not affect other provisions or applications of this Chapter
				  which can be given effect without the invalid provision or application, and to
				  this end, the provisions of this Chapter are declared to be severable. This
				  Chapter shall not be construed so as to enlarge, diminish, modify, or alter the
				  jurisdiction, powers, or authority of the Commission or the substantive rights
				  of any person. The Commission may make exceptions to this Chapter for good
				  cause shown.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-12 - Conflict with Commission order

Current through Vol. 41, No. 20, July 1, 2024
This Chapter shall not alter or amend any order of the
				  Commission directed to a payphone service provider, except where the provisions
				  thereof are in direct conflict with this Chapter, in which case this Chapter
				  shall supersede the provisions of any such order to the extent of conflict
				  only, unless otherwise ordered by the Commission.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-13 - Conflict with filed tariffs

Current through Vol. 41, No. 20, July 1, 2024
All tariffs and terms and conditions of service heretofore
				  filed by a certificated IXC or incumbent LEC which currently provides payphones
				  to the general public and whose tariffs have been approved by the Commission
				  are not revoked, altered or amended by this Chapter, except to the extent they
				  are in direct conflict with any provision of this Chapter, in which event such
				  tariffs and terms and conditions of service are superseded by this Chapter to
				  the extent of conflict only.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-14 - Tariff conformance [REVOKED]

Current through Vol. 41, No. 20, July 1, 2024
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Revoked at 16 Ok
				  Reg 2333, eff 7-1-99
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-15 - Exclusions

Current through Vol. 41, No. 20, July 1, 2024
(a) This Chapter
				shall not be applicable to coinless payphone service instruments provided for
				use only by inmates at state, federal, local and county jails and correctional
				institutions, as provided for by 17 O.S. (1991) §139.1. This Chapter shall
				be applicable to payphones located at such facilities which are available for
				public use.
(b) For purposes of
				this Chapter, coinless telephones provided in guest rooms by a hotel/motel are
				not deemed to be payphones.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-16 - Confidential information

Current through Vol. 41, No. 20, July 1, 2024
(a) If a
				payphone service provider is required by this Chapter to submit information to
				the Commission that the payphone service provider considers to be confidential,
				the payphone service provider shall file a motion for protective order
				concerning said confidential information.
(b) In the absence of a protective order, the
				Commission shall not be required to maintain confidentiality of information
				within its possession.
(c) Pending
				a determination regarding approval of any protective order by the Commission,
				the Staff may, at its option, review the information claimed to be confidential
				at a location supplied by the payphone service provider in Oklahoma City,
				Oklahoma.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-17 - Public utility assessment fee

Current through Vol. 41, No. 20, July 1, 2024
Each payphone service provider shall be subject to an annual
				  assessment fee levied in accordance with Title 17 O.S. Section
				  180.11
				  and the provisions of OAC 165-5-3-20 et seq., which the payphone service
				  provider shall be obligated to pay in a timely fashion consistent with the
				  provisions contained in OAC
				  165:5-3-24.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
				  5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 1 - General Provisions › Section 165:58-1-18 - Universal service

Current through Vol. 41, No. 20, July 1, 2024
Pursuant to OAC
				  165:59-3-40,
				  every entity that operates or provides telecommunications service within the
				  State of Oklahoma shall contribute, on a nondiscriminatory basis, into the
				  Oklahoma Universal Service Fund.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
				  Reg 3106, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 1 - CERTIFICATE OF CONVENIENCE AND NECESSITY › Section 165:58-3-2 - Expansion of service territory

Current through Vol. 41, No. 20, July 1, 2024
An Applicant wishing to expand its service territory must
					 make application to the OCC and provide all information and notice as required
					 under
					 165:58-3-1(c)
					 and
					 165:58-3-1(e).
					 However, information submitted in support of a previous Application for
					 certification, if such Application was approved by the OCC, may be used in
					 support of the current Application by providing a written affirmation, signed
					 before a Notary Public, and by someone with authority to bind the Applicant,
					 stating that the previously submitted information is still true and correct. If
					 the previously submitted information is no longer true and correct, Applicant
					 shall submit updated information along with a written
					 affirmation.
Reserved at 14 Ok Reg
					 21, eff 9-30-96 (emergency); Reserved at 14 Ok Reg 1261, eff 5-15-97; Amended
					 at 21 Ok Reg 2130, eff 7-1-04
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 1 - CERTIFICATE OF CONVENIENCE AND NECESSITY › Section 165:58-3-3 - Notice of hearing for Certificate of Convenience and Necessity [REVOKED]

Current through Vol. 41, No. 20, July 1, 2024
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 16 Ok
					 Reg 2333, eff 7-1-99
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 1 - CERTIFICATE OF CONVENIENCE AND NECESSITY › Section 165:58-3-5 - Requirement of a payphone service provider before initiation of service

Current through Vol. 41, No. 20, July 1, 2024
(a) Copies of the
				  payphone service provider's Certificate of Convenience and Necessity to provide
				  payphone service, or for providers grandfathered pursuant to OAC
				  165:58-3-1(a)
				  other evidence of authority to provide payphone service (i.e. a letter from the
				  Director of the Public Utility Division), must be provided to the
				  telecommunications service provider providing the access line at each payphone
				  location prior to the establishment of service. Access to the public switched
				  network shall be prohibited until such copies or appropriate evidence have been
				  provided.
(b) Access lines shall
				  only be provided to the entity possessing a Certificate of Convenience and
				  Necessity in that entity's own name.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
					 Reg 3106, eff 7-15-98; Amended at 16 Ok Reg 2333, eff
					 7-1-99
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 1 - CERTIFICATE OF CONVENIENCE AND NECESSITY › Section 165:58-3-6 - Notice requirements when filing an Application for Certificate of Convenience and Necessity

Current through Vol. 41, No. 20, July 1, 2024
Applicants seeking a certificate of Convenience and
					 Necessity shall meet all notice requirements set forth in this Section.
(1)
Requirements for filing an
				  Application for Certificate of Convenience and Necessity.
An application
				  of a Certificate of Convenience and Necessity shall be delivered by mail,
				  electronic mail or by personal service to the following people and/or entities:
(A) The Oklahoma Attorney General;
(B) The Commission's Director of the Public
				  Utility Division;
(i) The Application
				  delivered to the Director of the Public Utility Division shall be file-stamped
				  by the Commission's Court Clerk and shall be delivered to the Director of the
				  Public Utility Division in electronic copy form only.
(ii) The Director of the Public Utility
				  Division shall update and post a report that includes reference to the
				  Application of Certificate of Convenience and Necessity on the Commission's
				  website, within five (5) business days of receipt.
(C) The governing body of each Enhanced 911
				  Public Safety Answering Point (E911 PSAP) operating in the proposed service
				  territory of the Applicant.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 1 - CERTIFICATE OF CONVENIENCE AND NECESSITY › Section 165:58-3-7 - Approval of initial tariffs

Current through Vol. 41, No. 20, July 1, 2024
(a)
				  No later than twelve (12) months after being granted a Certificate of
				  Convenience and Necessity, pursuant to OAC
				  165:58-3-1,
				  a payphone service provider shall file an application requesting approval of
				  its initial tariffs, unless filed pursuant to OAC
				  165:58-3-1(c)(2)(F),
				  which include the terms and conditions of service and all rates and charges for
				  each service classification, in a format consistent with Subchapter 7 of this
				  Chapter.
(b) All entities seeking
				  approval of an initial tariff shall serve the file-stamped Application by mail,
				  electronic mail, or personal service to the Oklahoma Attorney General and the
				  Director of the Public Utility Division.
(c) The initial tariffs shall not become
				  effective except by order of the Commission after such notice and hearing, if
				  any, as directed by the Commission.
(d) Not later than thirty (30) days after
				  approval of the initial tariffs, an original and two (2) copies of the approved
				  tariffs, which conform to OAC
				  165:58-7-3,
				  shall be provided to the Public Utility Division.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 3 - GENERAL REQUIREMENTS FOR RECORDS AND REPORTS › Section 165:58-3-10 - Who shall file

Current through Vol. 41, No. 20, July 1, 2024
The record keeping, report, and filing requirements listed
					 in this Chapter shall apply to all payphone service providers operating in the
					 State of Oklahoma as defined in OAC
					 165:58-1-4.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-20 - Location of records

Current through Vol. 41, No. 20, July 1, 2024
All records required by this Chapter shall be kept at the
					 general office of each payphone service provider and shall be made available to
					 the Commission or its authorized representative at any reasonable time upon
					 request. Each payphone service provider governed by this Chapter shall keep all
					 of its books and records in accordance with good business practices and as
					 required by this Chapter and at such place as they are normally kept in the
					 usual course of business. The payphone service provider shall keep the
					 Commission advised as to the location of these records and shall make them
					 available to the Commission at reasonable times for examination and inspection
					 at a location designated by the Commission.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-21 - Retention of records

Current through Vol. 41, No. 20, July 1, 2024
All records required by this Chapter shall be preserved for
					 two (2) years.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-22 - Records to be provided to the Commission

Current through Vol. 41, No. 20, July 1, 2024
(a)
Annual report of operations.
Not later than April 1 of the year following the reporting year, each payphone
				  service provider shall provide to the Director of the Public Utility Division
				  an annual report in the format provided by the Director of the Public Utility
				  Division.
(b)
Other
				  information.
Each payphone service provider shall promptly furnish such
				  other information as the Commission Staff may request, unless otherwise ordered
				  by the Commission.
(c)
Contact names.
Each payphone service provider shall notify, in
				  writing, the Director of the Public Utility Division and the Director of the
				  Consumer Services Division within thirty (30) days of a change in the
				  company-designated contacts for Public Utility Division and Consumer Services
				  Division issues. If the below information is unavailable, the payphone service
				  provider may seek a waiver from the PUD Director by making a request in
				  writing.
(1) The update shall include the
				  name(s), address(es) and/or telephone number(s) of the designated
				  individual(s).
(2) The contact
				  name(s) provided pursuant to this subsection shall be the individual(s)
				  primarily responsible for:
(A) Providing
				  customer service;
(B) Repair and
				  maintenance;
(C) Answering
				  complaints;
(D) Authorizing and/or
				  furnishing refunds to customers;
(E) Tariff issues;
(F) Billing inquiries;
(G) Regulatory matters;
(H) Oklahoma Universal Service Fund (and
				  Monthly Payout, Fee Assessment, Requests for Funding, if different);
(I) PUD Fee Assessment (and Fee Assessment
				  Payments, if different);
(J)
				  Primary emergency;
(K) Afterhours
				  emergency;
(L) Annual reporting;
(M) Attorney for regulatory
				  matters; and
(N) Community
				  Liaison.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-23 - Record of Customer Complaints

Current through Vol. 41, No. 20, July 1, 2024
(a) Each payphone service provider shall
				  maintain a record of customer complaints, in the format suggested by the
				  Director of the Consumer Services Division and included as Appendix J to this
				  Chapter, that compiles complaints that have been received by the company and
				  includes, at a minimum:
(1) The instrument
				  location;
(2) The telephone
				  number;
(3) The applicable
				  complaint code;
(4) The date the
				  complaint was filed; and,
(5) The
				  resolution of the complaint, to include the amount of refund, if any,
				  given.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-23.1 - Record of trouble reports

Current through Vol. 41, No. 20, July 1, 2024
Each PSP shall maintain a complete written record of all
					 customer trouble reports of service-affecting defects in payphone service
					 provided by the PSP. The records shall identify the end-user or service
					 affected, the time and date of the report, the nature of the defect reported,
					 the action taken to correct the trouble, the date and time of trouble clearance
					 or other disposition. Each PSP shall make a full and prompt investigation of
					 every trouble report made to it by its end-users, either directly or through
					 the Commission. It shall keep a record of each trouble report received. Each
					 record shall show the name and address of the reporting end-user, the date and
					 character of the trouble reported, and the adjustment or disposal made thereof,
					 which record shall be retained for two (2) years. Records shall be kept of all
					 trouble reports as defined by this Chapter.
Added at 16 Ok Reg
					 2333, eff 7-1-99
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 5 - RECORD REQUIREMENTS › Section 165:58-3-24 - Listing of payphone locations

Current through Vol. 41, No. 20, July 1, 2024
Each payphone service provider shall maintain an updated
					 and current list of its payphone locations. The listing shall include the
					 applicable street location(s) and associated telephone number(s), if any, the
					 name of the presubscribed operator service provider and long distance toll
					 provider providing service at that location, and an up-to-date contact number
					 for the OSP and the long distance toll provider. Each payphone service provider
					 shall promptly furnish such information to the Commission Staff upon
					 request.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
					 Reg 3106, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 7 - REPORTING REQUIREMENTS › Section 165:58-3-30 - Report attestation

Current through Vol. 41, No. 20, July 1, 2024
All reports required by this Chapter to be submitted to the
					 Commission shall be attested to by an officer or manager of the payphone
					 service provider under whose direction the report is prepared, or if under
					 trust or receivership, by the receiver or a duly authorized person, or if not
					 incorporated, by the proprietor, manager, superintendent, or other official in
					 charge of the payphone service provider's operation.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 3 - Certificates, Reports, and Records › Part 7 - REPORTING REQUIREMENTS › Section 165:58-3-31 - Due dates of reports

Current through Vol. 41, No. 20, July 1, 2024
All periodic reports required by this Commission must be
					 received on or before the following due dates unless otherwise specified in
					 this Chapter or unless otherwise agreed to by the Director of the Public
					 Utility Division:
(1) Annual reports -
				  Not later than May 1 of the year following the reporting calendar
				  year.
(2) Special and additional
				  reports - As may be prescribed by the Commission.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 1 - SERVICE REQUIREMENTS › Section 165:58-5-1 - Minimum service requirements

Current through Vol. 41, No. 20, July 1, 2024
(a) Each payphone service provider is
				  responsible for the installation, maintenance, repair and operation of its
				  payphone service instrument(s).
(b)
				  All payphone service instruments must be installed in compliance with the
				  National Electrical Code and the National Electrical Safety Code.
(c) Each payphone service provider is
				  responsible for ensuring that its payphone service instrument(s) is/are
				  registered and connected to the telephone network in compliance with Part 68 of
				  the FCC Rules and Regulations and that the FCC registration number of each
				  instrument to be connected shall be provided to the appropriate
				  telecommunications service provider.
(d) All installed payphone service
				  instruments must be connected to the public switched network pursuant to
				  tariffs authorized by the Commission and issued by a telecommunications service
				  provider certificated to serve the location where each instrument is located,
				  and each payphone service provider shall ensure that its equipment is installed
				  and maintained such that it does not hinder, interfere with or preclude
				  achievement of the following minimum standards:
(1) Dial tone: Ninety-five percent (95%)
				  within three (3) seconds;
(2)
				  Completion of calls: Ninety percent (90%) without encountering an all trunks,
				  busy condition within the central office;
(3) Local interoffice trunks: Ninety-five
				  percent (95%) of calls offered to the group will not encounter an all trunks
				  busy condition; and
(4) Intrastate
				  toll connecting trunks: Ninety-seven percent (97%) will not encounter an all
				  trunks busy condition.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 1 - SERVICE REQUIREMENTS › Section 165:58-5-2 - RESERVED

Current through Vol. 41, No. 20, July 1, 2024
Reserved at 14 Ok Reg
					 21, eff 9-30-96 (emergency); Reserved at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 1 - SERVICE REQUIREMENTS › Section 165:58-5-3 - Signage

Current through Vol. 41, No. 20, July 1, 2024
(a) The following
				  information shall be posted in a visible and readable location, on or near each
				  payphone instrument:
(1) The name, address
				  and toll-free telephone number of the payphone service provider;
(2) Instructions for use of the payphone,
				  including instructions for accessing emergency services;
(3) The name, address and toll-free number of
				  the certificated provider of operator services and certificated long distance
				  toll provider;
(4) A written
				  disclosure that the rates for all operator-assisted calls are available upon
				  request, and that end-users have a right to obtain access to their carrier of
				  choice and may contact their preferred carrier for information on accessing
				  that carrier's service using that payphone;
(5) A method of reporting service
				  difficulties and obtaining refunds at no cost to the end-user;
(6) The name, address, hours of operation
				  (8:00 a.m.-4:30 p.m., Monday through Friday), and the local and toll-free
				  telephone numbers of the Commission's Consumer Services Division, to which the
				  end-user may direct complaints and questions regarding the payphone service
				  provider and/or any instrument;
(7)
				  The name, address, and telephone number of the Federal Communications
				  Commission;
(8) If a payphone
				  service instrument does not receive incoming calls, a notice shall be
				  prominently displayed with either the words "OUTGOING CALLS ONLY" or "THIS
				  TELEPHONE CANNOT RECEIVE TELEPHONE CALLS" or similar language approved by the
				  Commission;
(9) The payphone
				  service instrument shall display the phone number of the instrument, and for
				  each payphone service instrument, if any, for which emergency telephone number
				  services capable of expediently identifying the instrument's location, in order
				  to facilitate public safety response as set forth in OAC
				  165:55-13-10(a)(1)(E),
				  do not exist, the provider of such payphone service instrument shall take
				  reasonable steps to prominently display the physical address of the
				  instrument;
(10) The payphone
				  service instrument shall display instructions on how to contact both local and
				  long distance directory assistance;
(11) The payphone signage shall include a
				  notice that states "CHANGE NOT PROVIDED", if applicable;
(12) Clearly identify the charge per local
				  call;
(13) Clearly identify if a
				  charge per call for directory assistance is applicable; and
(14) If an extension has been attached, a
				  notice that legibly and conspicuously states in capital letters, "YOUR
				  CONVERSATION MAY BE OVERHEARD BECAUSE AN EXTENSION TELEPHONE IS ATTACHED TO
				  THIS PHONE LINE."
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 1 - SERVICE REQUIREMENTS › Section 165:58-5-4 - RESERVED

Current through Vol. 41, No. 20, July 1, 2024
Reserved at 14 Ok Reg
					 21, eff 9-30-96 (emergency); Reserved at 14 Ok Reg 1261, eff
					 5-15-97
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 1 - SERVICE REQUIREMENTS › Section 165:58-5-5 - Access to emergency services

Current through Vol. 41, No. 20, July 1, 2024
End-users must be able to access, where available, 911
					 emergency services, and 711 telecommunications relay services. The payphone
					 service provider must allow 911 and 711 calls to be connected to the public
					 service answering point at no charge without requiring a coin or credit card.
					 Where 911 emergency service and/or 711 telecommunications relay services are
					 not available, the caller must be instructed to dial "0" and calling "0" must,
					 at no charge and without requiring a coin or credit card, directly connect the
					 caller either with the local exchange service provider providing the payphone
					 access line from which the call is made or with an OSP that will complete the
					 emergency call at no charge.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 19 Ok
					 Reg 2012, eff 7-1-02
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 5 - General Requirements › Part 3 - PUBLIC INTEREST PAYPHONES › Section 165:58-5-10 - Public interest payphones

Current through Vol. 41, No. 20, July 1, 2024
The Commission may, on a case-by-case basis, designate,
					 establish or disconnect public interest payphones, and may determine minimum
					 service requirements for each public interest payphone, so designated or
					 established, upon the Commission's own application or the application of any
					 interested party, after notice as required, including notice to the Attorney
					 General, and after a hearing on the merits.
Added at 14 Ok Reg 21,
					 eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
					 Reg 3106, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 7 - Tariffs › Section 165:58-7-1 - Tariffs and/or Terms of Service required

Current through Vol. 41, No. 20, July 1, 2024
(a) All
				payphone service providers must file a tariff which sets forth all terms and
				conditions of service and all regulated rates and charges for payphone
				services. Those services contained in the company's tariff and approved by the
				Commission or Terms of Service may be provided to end-users at the regulated
				rates and charges contained in the company's filed tariff or Terms of Service.
				No deviation of any kind from the filed tariff or Terms of Service is
				permitted, unless otherwise ordered by the Commission.
(b) Except as required in OAC
				165:58-7-5,
				not later than thirty (30) days after the effective date of the tariff, an
				original and two (2) copies of the approved tariff which conforms to OAC
				165:58-7-3
				shall be provided to the Public Utility Division.
(c) Failure to comply with this Section may
				result in the filing of a Motion to Cease and Desist and could result in
				revocation of the payphone service provider's Certificate of Convenience and
				Necessity.
(d) A payphone service
				provider which has a written tariff on file with the Commission may withdraw
				the tariff if the payphone service provider:
(1) provides written notice to the Director
				of the Public Utility Division and the Oklahoma Attorney General, that it is
				withdrawing the tariff,
(2) posts
				the Terms of Service, and
(3)
				provides the Commission with the web page information where the language is
				posted.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 7 - Tariffs › Section 165:58-7-2 - Information to be included in a payphone service provider's tariff

Current through Vol. 41, No. 20, July 1, 2024
The tariff shall include the following information:
(1) Table of contents.
(2) Symbols for changes in tariff.
(3) Applicability of the tariff.
(4) Accessibility of tariffs.
(5) Detailed billing and collection
				information.
(6) Detailed
				information regarding handling of complaints and disputed charges.
(7) All services provided by the company and
				a detailed explanation of each, including adjunct reseller and OSP services, if
				applicable.
(8) All rates and
				charges applicable to regulated services provided in Oklahoma.
(9) A price list which sets forth the charge
				for a local coin call.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
				  Reg 3106, eff 7-15-98
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 7 - Tariffs › Section 165:58-7-3 - Requirements as to size, form, identification, and filing of tariffs

Current through Vol. 41, No. 20, July 1, 2024
(a) All tariffs
				shall be in loose leaf form of a size eight and one-half inches by eleven
				inches (8-1/2" x 11") and shall be plainly printed or reproduced on paper of
				good quality. The tariff shall be in a format approved by the Director of the
				Public Utility Division. The front page of the tariff shall contain the name of
				the payphone service provider including all trade names and the location of its
				principal office(s).
(b) Tariff
				sheets are to be numbered consecutively. Each sheet shall show the cause
				number, the order number, if applicable, the issue date, the effective date, a
				revision number, section number or title, sheet number, primary name and all
				trade names of the payphone service provider, and the name of the tariff in a
				consistent manner. Sheets issued under new numbers are to be designated as
				original sheets. Sheets being revised should show the number of the revision,
				and the sheet numbers shall be the same.
Added at 14 Ok Reg 21,
				  eff 9-30-96 (emergency); Added at 14 Ok Reg 1261, eff 5-15-97; Amended at 15 Ok
				  Reg 3106, eff 7-15-98; Amended at 16 Ok Reg 2333, eff 7-1-99; Amended at 19 Ok
				  Reg 2012, eff 7-1-02
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 7 - Tariffs › Section 165:58-7-4 - Symbols for changes

Current through Vol. 41, No. 20, July 1, 2024
(a) Each
				payphone service provider shall include in their tariff, notations indicating
				each change made with the proposed application or revision. Notations (referred
				to as tariff symbols) to be used are:
(1)
(AT) means addition to text.
(2)(C) means correction.
(3)(CP) means change in practice.
(4)(CR) means change in rate.
(5)(CT) means change in text.
(6)(DR) means discontinued rate.
(7)(FC) means change in format lettering or
				numbering.
(8)(MT) means moved
				text.
(9)(NR) means new rate.
(10)(RT) means removal of text.
Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 58 - Facilitation and Provisioning of Payphone Service › Subchapter 7 - Tariffs › Section 165:58-7-5 - Revisions to tariffs

Current through Vol. 41, No. 20, July 1, 2024
(a) New
				or revised tariffs describing Payphone Services shall have an effective date on
				or after the day following the day the submission is delivered to the Director
				of the Public Utility Division, subject to the following:
(1) The submission delivered to the Public
				Utility Division shall include a cover letter, a mark-up copy of the new or
				revised tariff pages in legislative format, and a final copy of the new or
				revised tariff pages;
(2) The
				effective date of the new or revised tariff submitted to the Commission shall
				be stated on the face of the new or revised tariff pages; and
(3) The Commission may permit electronic
				submission of new or revised tariffs when technically feasible.