New York Codes, Rules and Regulations › Title 9 - EXECUTIVE DEPARTMENT › Subtitle T - New York State Gaming Commission › Chapter IV - Division of Gaming › Subchapter B - Casino Gaming › Part 5325 - Problem Gambling Prevention and Outreach › Section 5325.2 - Problem gambling plan

Current through Register Vol. 46, No. 28, July 10, 2024
(a) At least 90
					 days prior to projected issuance of an operation certificate, a gaming facility
					 licensee shall submit for commission review and approval a problem gambling
					 plan.
(b) A problem gambling plan
					 shall include the following:
(1) the goals of
					 the plan, including procedures and timetables to implement the plan;
(2) identification of the individual who will
					 be responsible for implementation and maintenance of the plan;
(3) policies and procedures that clearly
					 illustrate:
(i) the commitment of the gaming
					 facility licensee to train appropriate employees;
(ii) the duties and responsibilities of the
					 employees designated to implement or participate in the problem gambling
					 plan;
(iii) procedures for
					 compliance with the self-exclusion program set forth in Part 5402 of this
					 subtitle;
(iv) procedures to
					 identify patrons and employees exhibiting suspected or known problem gambling
					 behavior;
(v) procedures to limit
					 or prevent loyalty and other rewards and marketing programs for patrons
					 exhibiting suspected or known problem gambling behavior;
(vi) procedures for providing information to
					 individuals and responding to patron/employee requests for information in
					 regard to the self-exclusion program and any community, public and private
					 treatment services, gamblers anonymous programs and similar treatment or
					 addiction therapy programs designed to prevent, treat or monitor problem
					 gamblers and to counsel family members;
(vii) the provision of printed material to
					 educate patrons and employees about problem gambling and to inform them about
					 the self-exclusion program set forth in Part 5402 of this subtitle and
					 treatment services available to problem gamblers and their families. The gaming
					 facility licensee shall provide examples of the materials to be used as part of
					 its problem gambling plan, including brochures and other printed material and a
					 description of how the material will be disseminated;
(viii) advertising and other marketing and
					 outreach to educate the general public about problem gambling and the
					 self-exclusion program set forth in Part 5402 of this subtitle;
(ix) an employee training program as set
					 forth in section
					 5325.3 of this Part, including
					 sample training materials to be used and a plan for periodic reinforcement
					 training and a certification process established by the gaming facility
					 applicant to verify that each employee has completed the training required by
					 the plan;
(x) procedures to prevent
					 underage gambling;
(xi) procedures
					 to prevent patrons impaired by drugs or alcohol, or both, from gambling;
					 and
(xii) a signage plan containing
					 information on gambling treatment and on the self-exclusion program set forth
					 in Part 5402 of this subtitle. The gaming facility licensee shall provide
					 examples of the language and graphics to be used on the signs as part of the
					 problem gambling plan. Additionally, the signage plan shall include posting of
					 signs on appropriate languages other than English, depending upon the patron
					 demographics in a facility.
(4) a list of community, public and private
					 treatment services, gamblers anonymous programs and similar treatment therapy
					 programs designed to prevent, treat, or monitor problem gamblers and to counsel
					 family members and procedures for making such list available upon request;
					 and
(5) any other information,
					 documents and policies and procedures as the commission may request.