Oklahoma Administrative Code › Title 365 - Insurance Department › Chapter 10 - Life, Accident and Health › Subchapter 31 - Navigators and Navigator Entities › Section 365:10-31-7 - Navigator entity requirements

Current through Vol. 41, No. 20,
				July 1, 2024
(a) A
				navigator entity shall maintain a record of all individuals employed or
				overseen as an individual navigator for a period of three (3) years following
				the date of termination of the employment or oversight of the individual as a
				navigator. This record shall include the name, date of hiring, job title, job
				description, length of employment, and date of termination for each individual
				navigator. Subject to the ability of the navigator entity, these records shall
				be maintained electronically.
(b) A
				navigator entity shall maintain all records required to be provided to the
				navigator entity by registered individual navigators for a period of three (3)
				years following the date of termination of the employment or oversight of each
				individual navigator. Subject to the ability of the navigator entity, these
				records shall be maintained electronically.
(c) A navigator entity shall allow for an
				on-site inspection of operations and records related to the fulfillment of the
				enrollment or assistance with enrollment duties at the discretion of the
				Commissioner. In order to safeguard consumer privacy, such an inspection of
				operations and records shall not include the observation of an enrollment
				session.
(d) A navigator entity
				shall submit to the Commissioner, at the request of the Commissioner, a summary
				report setting forth the individuals or employer groups which have received a
				disclaimer from any navigator employed or supervised by the navigator entity
				pursuant to paragraph (c) of Section 6 of this Subchapter. The report shall
				include the contact information of any individual or employer group received by
				the navigator pursuant to paragraph (d) of Section 6 of this Subchapter, but
				may exclude any personally identifiable information as defined in 36 O.S.
				§
									1415.2(5).
(e) At the time of application, a navigator
				entity shall provide the Commissioner with a list of all individual navigators
				whom, at the time of application, it is employing, supervising or affiliated
				with or has, during the previous year while registered as a navigator entity,
				employed, supervised or been affiliated with. Subject to the ability of the
				navigator entity, this list shall be submitted to the OID
				electronically.
(f) A navigator
				entity registrant shall report to the Commissioner any termination of
				employment, engagement, affiliation or other relationship with an individual
				navigator within thirty (30) days if the individual navigator registrant is
				terminated for failing to comply with any requirement of Title 36 of the
				Oklahoma Statutes. Subject to the ability of the navigator entity, this report
				shall be submitted electronically to the OID.
(g) A navigator entity registrant shall
				report to the Commissioner any change in the entity's designated responsible
				party within ten (10) days after the change.