Ohio Administrative Code › Title 3901 - Department of Insurance › Chapter 3901-5 - Agents, Licensing, Continuing Education › Section 3901-5-04 - Continuing education market practices/audit

Current through all regulations passed and filed through July 1, 2024
(A) Purpose
The purpose of this rule is to establish criteria, standards
				and procedures for providers of continuing education (CE) programs.
(B) Authority
This rule is promulgated pursuant to the authority vested in
				the superintendent under sections
				3901.041 and
				3905.486 of the Revised
				Code.
(C) Provider practices
(1) A course must be offered and presented as
			 approved. The failure to do so may result in a denial of CE credit for the
			 course.
(2) Written notice of any
			 changes to a provider or course application must be given to the superintendent
			 no later than fifteen days subsequent to the effective date of the change.
			 Notice of such changes must contain both the provider and course identification
			 numbers.
(3) Providers may not
			 change a course's content or outline without prior written approval of the
			 superintendent. Change to a course content or outline
			 may result in the issuance of a new course identification number. Failure
			 to obtain such written approval in advance of offering the course may result in
			 a denial of CE credit for the course.
(4) An approved course must be in session on
			 the date(s) scheduled, during the specified hours and at the designated
			 location unless cancelled in accordance with paragraph (C)(5) of this rule or
			 unless notification of any change is given to the superintendent in accordance
			 with paragraph (C)(2) of this rule.
(5) If an approved course is cancelled, or if
			 an agent cancels in advance of the date of the course, the provider must refund
			 all fees in full within forty-five days of the cancellation unless a different
			 refund policy is conspicuously printed on the provider's materials.
(6) A provider must issue written
			 notification to all individuals who are scheduled to attend a course of any
			 change in the course location, date, time, course content, or refund policy
			 prior to the course offering. If a course is postponed to a later date or moved
			 to a location that is different and is more than ten miles from the original
			 course location, the provider must offer each agent who is scheduled to attend
			 the option of a full refund in lieu of attending the class.
(7) A provider must monitor
			 the course attendance, examination or
			 participation of each agent. The provider must be able to provide reasonable
			 assurance of active student participation in every course.
(8) A provider must submit the date, time and
			 location of each course to the superintendent at least ten days prior to the
			 offering of the course. The provider must notify the superintendent, in
			 writing, immediately upon cancellation of or any change to a scheduled course.
			 Providers do not need to report examination schedules for courses approved as
			 self-study.
(9) Providers approved
			 to offer CE credit for association membership shall not submit to the
			 superintendent association membership credit based on an agent's act of joining
			 the local, regional, state or national professional insurance
			 association.
(10) A provider must
			 comply with the "Equal Employment Opportunity" and the Americans with
			 Disabilities Act.
(11) Facilities
			 must be large enough to comfortably accommodate all attendees and instructors
			 and must be conducive to the education process.
(12) Providers shall submit all applications,
			 schedules and rosters electronically, using a system prescribed by the
			 superintendent, unless the superintendent has authorized other submission
			 methods. Each individual accessing the department's
			 electronic reporting system must have his or her own user name and
			 password.
(13)
									Provider must obtain the following information from
			 each agent as part of the course registration:
(a)
										National producer
			 number (NPN);
(b)
										First and last name as they appear on the agent's
			 license record with this state;
(c)
										Attestation from
			 each agent that they will complete the course themselves and without improper
			 assistance of others; and
(d)
										Agent's signature. Electronic signature is
			 acceptable.