New Mexico Administrative Code › Title 10 - PUBLIC SAFETY AND LAW ENFORCEMENT › Chapter 6 - LOCAL GOVERNMENT LAW ENFORCEMENT AGENCIES › Part 2 - ENHANCED 911 REQUIREMENTS › Section 10.6.2.10 - DATABASE DEVELOPMENT REQUIREMENTS

Current through Register Vol. 35, No. 13, July 16, 2024
A. Database:
(1) The grantee and its designated agents
				shall work with the telecommunication company(s) to verify street names,
				address number ranges, and emergency service zones (ESZ), postal community and
				other information needed to create MSAG. These same agents shall also work to
				assign and/or verify the
				9-1-1 address
				associated with each landline telephone number within the PSAP's geographic
				boundary. All database information shall be provided to the telecommunication
				company(ies) in the format specified by the telecommunication company(ies) for
				the initial load of these databases. All road name and community database
				information shall be submitted and maintained in format and content compliant
				with the USPS Publication 28.
(2)
				The E911 coordinator, as defined by Subsection D of 10.6.2.11 NMAC, or his/her
				appointed MSAG coordinator(s), shall ensure that changes and additions to road
				network and the emergency service boundaries (ESZ) in the geographic boundary
				of the PSAP are communicated to the telecommunications company(ies) in the form
				of MSAG updates on a continuous and timely basis. The telecommunications
				company(ies) shall dictate the format and transmission method of these MSAG
				updates. The E911 coordinator or his/her appointed MSAG coordinator(s) and the
				telecommunications company shall ensure that all submitted changes, deletes and
				additions to the master street address guide (MSAG) are changed, deleted or
				added in the loaded MSAG maintained by the telecommunications company(ies). The
				E911 coordinator or his/her appointed MSAG coordinator(s) shall thoroughly
				review the loaded MSAG periodically, no less frequently than once a month, to
				ensure that submitted changes, deletes and additions have been properly made
				and entered by the telecommunications company(ies).
(3) All PSAPs shall conduct a yearly review
				of the MSAG, ALI and GIS databases to ensure the data in these documents is
				accurate and synchronized. The review shall:
(a) include the following information
				requested by each PSAP from the serving telecommunications company(ies) and
				database provider(s):
(i) complete MSAG
				extract for entire PSAP boundary area;
(ii) complete ALI extract for entire PSAP
				boundary area, to include SAUs, if any;
(iii) complete 701/709 error reports from all
				serving local exchange providers (telecommunications company(ies));
(iv) number of landline phones within PSAP
				boundaries;
(v) road centerline
				layer(s); and
(vi) ESZ
				layer(s);
(b) include
				output that documents a 96% or higher MSAG accuracy rate:
(i) the process used shall determine the
				number of accurate ALI records, after adjustment for SAUs, by comparison of a
				new MSAG extract to a new ALI extract; the house number, road name and ESN for
				each ALI record must match a corresponding MSAG record; the accuracy formula is
				the number of accurate ALI records found in this comparison divided by the
				total number of landline access numbers; this rate must equal 96% or
				higher;
(ii) list of SAUs found in
				the MSAG and ALI extracts with a timeline for correction of SAUs;
(iii) list of roads/road segments that appear
				in the MSAG that do not appear in the GIS; and
(iv) list of roads/road segments that appear
				in the GIS but that do not appear in the MSAG;
(c) be submitted annually to the division and
				shall be shared with E911 coordinator and GIS providers; the E911 coordinator
				and/or his/her designated agents, together with the GIS providers, shall work
				to correct these errors and inconsistencies and distribute the corrections to
				the appropriate telecommunications agencies, as indicated.
(4) The division requires that all municipal
				and county public safety answering points (PSAPs) maintain accurate MSAG, ALI
				and GIS databases. Except as provided for in Paragraph (5) of Subsection A of
				10.6.2.10 NMAC, beginning on December 31, 2006 the MSAG and ALI must be
				maintained at 96% or higher accuracy. This means 96% of all landline telephone
				numbers in the PSAP area must be matched with MSAG-valid
				9-1-1 addresses and
				these addresses must be loaded in the ALI database. PSAPs shall meet the
				required accuracy levels as a precondition to applying for and receiving
				funding for E911 equipment upgrades from the fund.
(5) Exceptions to Paragraph (4) of Subsection
				A of 10.6.2.10 NMAC may be requested in writing to the secretary of the
				department of finance and administration by submittal of a written plan
				detailing how the PSAP shall achieve the accuracy rate of 96%.
(a) The plan shall include the tasks to be
				completed, completion dates, individuals or entities involved and shall
				designate one person responsible for successful and timely execution of the
				plan.
(b) The secretary's decision
				on granting or denying an exception to Paragraph (4) of Subsection A of
				10.6.2.10 NMAC is final and not appealable.
(c) The division shall continue to work with
				PSAPs that are denied an exception to Paragraph (4) of Subsection A of
				10.6.2.10 NMAC to develop an acceptable plan.
(6) All telecommunication companies shall
				update the "selective routing database", MSAG and ALI within 48 hours of
				completion of a service order by the telecommunication company.
				Telecommunication companies shall ensure that all submitted changes, deletes
				and additions have been applied to the telecommunication databases in a timely
				manner. If required by telecommunication companies, the E911 coordinator or
				his/her appointed MSAG coordinator(s) will provide a yearly summary of changes
				submitted in the past year to the telecommunication company(ies).