reglab/statecodes huggingface dataset:
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 602 - Consumer Relations And Operations Management › Section 602.9 - Intercept

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Intercept shall
				  consist of operator intercept or a suitable recorded announcement, providing
				  sufficient information to callers to indicate the reasons for being intercepted
				  as well as directions to assist them in completing the call.
(b) The service provider shall normally
				  provide intercept service for the following minimum periods:
(1) In case of a customer-initiated residence
				  number change, either 60 days or the remaining life of the normal alphabetical
				  directory (including local directories), published by the serving service
				  provider or on its behalf, in which the old number appears plus 30 days,
				  whichever is shorter.
(2) In case
				  of customer-initiated business number change, either 60 days or the remaining
				  life of the normal alphabetical directory (including local directories),
				  published by the serving service provider or on its behalf in which the old
				  number appears plus 30 days, whichever is shorter.
(3) In case of a company-initiated number
				  change, 180 days or the remaining life of the normal alphabetical directory
				  (including local directories), published by the serving service provider or on
				  its behalf, in which the old number appears plus 30 days, whichever is longer.
				  If at the time of change the new number is noted in all of the aforementioned
				  current directories, intercept will be provided for 30 days.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 602 - Consumer Relations And Operations Management › Section 602.10 - Directories

Current through Register Vol. 46, No. 28, July 10, 2024
(a) All service
				  providers shall publish directories, or cause their numbers to be published.
				  Directories shall be regularly published at approximately yearly intervals. The
				  interval between directories shall not exceed 15 months without express
				  commission approval. The form of directories shall ordinarily conform to the
				  following criteria:
(1) A directory shall be
				  in such form and list such information, as will permit the numbers of local
				  exchange customers in the area covered by the directory to be obtained, except
				  for public telephones and numbers unlisted at a customer's request.
(2) Information pertaining to emergency calls
				  to such agencies as the police and fire departments shall appear conspicuously
				  in the opening pages of the directory.
(3) Instructions concerning the placing of
				  local and long distance calls, shall appear conspicuously in the opening pages
				  of the directory. This section shall include access codes that can be used for
				  placement of long distance calls, for those interexchange carriers agreeing to
				  have their codes published. Directories will also include a telephone number
				  for contacting each local service provider that serves the area covered by the
				  directory at no additional cost to the service provider being listed.
(4) The introduction to the directory shall
				  instruct customers to call the local service provider from which they receive
				  service for information on billing, party lines, annoyance call procedures,
				  emergency calling procedures and how to obtain tariff information.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 603 - Service Standards Applicable To Telephone Corporations › Section 603.1 - General provisions

Current through Register Vol. 46, No. 28, July 10, 2024
(a) This
				  Part shall apply to telephone corporations that provide local exchange
				  service.
(b) As indicated by their
				  wording, a number of the regulations in this Part prescribe the normal
				  procedures and practices to be directed in good faith by the service provider.
				  However, the regulations in this Part are not intended to govern the
				  implementation of such procedures in individual instances. The execution or
				  non-execution of such procedures and practices in individual instances is not
				  the sole indicator of whether the service provider has provided adequate
				  service to a particular consumer or group of consumers.
(c) The standards set forth herein relate to
				  the quality of service under normal operating conditions. They do not establish
				  a level of performance to be achieved during periods of emergency, catastrophe,
				  natural disaster, severe storm or other events affecting large numbers of
				  consumers nor shall they apply to extraordinary or abnormal conditions of
				  operation, such as those resulting from work stoppage, civil unrest, major
				  transportation disruptions or other events beyond a service provider's
				  control.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 603 - Service Standards Applicable To Telephone Corporations › Section 603.2 - Measurements

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Service
				  providers shall gather accurate data consistent with the definitions contained
				  in section
				  602.1  of
				  this Title for those measures indicated by section
				  603.4(c) 
				  of this Part and:
(1) keep performance records
				  and retain them as specified by Part 651 of this Title for each entity level as
				  defined in section
				  603.3 
				  of this Part and maintained in a manner that permits audit by commission staff;
				  and
(2) measure answer time
				  performance as defined in section
				  603.3 
				  of this Part, for customer service centers that receive a monthly average of
				  more than 275 calls per working day for three consecutive months. Excluded from
				  this provision is any group of specialized business account representatives
				  established to address the needs of a single large business customer, or a
				  small group of such customers.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 603 - Service Standards Applicable To Telephone Corporations › Section 603.3 - Metrics and performance thresholds

Current through Register Vol. 46, No. 28, July 10, 2024
(a) This section
				  sets forth the metrics and performance thresholds that each service provider is
				  expected to meet or exceed related to maintenance service, installations,
				  network performance and answer time.
(b)
(1)
				  Customer trouble report rate.
This is composed of two metrics. The first metric is
					 defined as the number of initial customer trouble reports per hundred access
					 lines per month and has a performance threshold of 5.5 or less for each central
					 office. The second metric is applicable to service providers with 7 or more
					 central offices, and is defined as the percentage of a service provider's total
					 central office entities that perform at or below 3.3, and has a performance
					 threshold of at least 85 percent.
(2) Reports included in the customer trouble
				  report rate are limited to troubles associated with the regulated components of
				  residential, business, Centrex and pay telephone service of the service
				  provider's customers, and also includes all regulated features associated with
				  these services except voice mailboxes.
(3) Customer trouble reports received as a
				  result of any network failure are included in the report rate.
(4) Separate trouble reports should be
				  recorded and included in the customer trouble report rate for multiple-line
				  customers, for each access line identified by the customer.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 603 - Service Standards Applicable To Telephone Corporations › Section 603.4 - Reporting requirements

Current through Register Vol. 46, No. 28, July 10, 2024
(a) The
				  Director of the Office of Communications shall issue guidelines prescribing the
				  format, content and reporting times (except where otherwise prescribed herein)
				  of each of the reports required pursuant to this Part. The director's
				  guidelines shall be reasonable, practical, give due consideration to the format
				  of the reports utilized by the service providers in the operation of their
				  business, and be subject to de novo review by the commission in the event of a
				  dispute.
(b) Each report shall
				  arrive at the commission office no later than 30 days following the end of the
				  report period (or such shorter interval as may be reasonable and practical and
				  agreed upon between the director of the communications division and the service
				  provider).
(c) Unless otherwise
				  specified by the director of the communications division, the following terms
				  for service performance shall apply:
(1)
				  Service providers with 500,000 or fewer access lines in service shall only
				  report on customer trouble report rate.
(2) Service providers with over 500,000
				  access lines in service shall report on all of the service metrics of section
				  603.3 
				  of this Part.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 603 - Service Standards Applicable To Telephone Corporations › Section 603.5 - Service interruptions

Current through Register Vol. 46, No. 28, July 10, 2024
(a)
				  Each service provider shall establish and implement procedures regarding the
				  construction, operation, and maintenance of its network, which are intended to
				  minimize service failures, cable cuts, sudden increases in traffic, employee
				  absences, fires, severe storms, and floods and which are intended to maintain,
				  to the extent practical and reasonable, continuous operation of its service in
				  the event of commercial power loss, except where such power is provided by the
				  consumer.
(b) In executing
				  subdivision (a) of this section, each service provider is expected to:
(1) Maintain emergency contingency plans
				  designed to assist personnel to prepare for emergencies, perform repairs and
				  service restorals in the aftermath of such events, and assess company
				  performance and identify opportunities for improvement after conditions have
				  been normalized. An original copy of each service provider's emergency
				  contingency plan and any subsequent updates shall be filed with the Director of
				  the Office of Communications. The names and telephone numbers of individuals
				  and any information which, in the opinion of the service provider, could
				  compromise its ability to protect the network against vandalism, terrorist
				  acts, or other potential threats to the network, may be redacted from the
				  copies of the emergency contingency plans and updates filed with the Director
				  of the Office of Communications pursuant to this section.
(2) Report major service interruptions to
				  commission staff per guidelines issued by the Director of the Office of
				  Communications pursuant to section
				  603.4(a) 
				  of this Part.
(3) Be guided by
				  accepted industry guidelines and best practices, such as the findings and
				  recommendations of the FCC's Network Reliability Councils, relating to fiber
				  optic, signaling, switching, digital cross-connect and power systems, 911, fire
				  prevention, mutual aid and restoration, performance, interconnections, changing
				  technologies, emergency communications, and other topics related to network
				  reliability.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.1 - Definitions

Current through Register Vol. 46, No. 28, July 10, 2024
Unless the context otherwise requires, as used in this Part
					 and Part 608 of this Title:
(a) The
				  term distribution facility means the telephone cable, wire and associated
				  hardware used to provide service to one or more customers.
(b) The term feeder facility means connecting
				  cable, conduit or poles that are installed between a telephone switching
				  station and distribution facilities outside, within or through a residential
				  subdivision.
(c) The term
				  underground telephone facilities means a system in which all cable, service
				  wire, conduit and manholes are placed below ground, either direct buried or in
				  conduit, as specified needs dictate, and may include:
(1) rear wall cable placed on row houses;
				  and
(2) pedestal terminals
				  necessary to facilitate installation, operation and subsequent maintenance of
				  the underground distribution system.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.2 - Obligations of applicants and utilities

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Within an applicant's residential
				  subdivision, each utility shall construct, own, operate and maintain
				  underground distribution and feeder facilities along public R/W and on public
				  land and private property across which a R/W satisfactory to such utility is
				  obtained.
(b) Before construction
				  may proceed, the applicant shall first have:
(1) either:
(i) delivered to the utility, free from cost,
				  any necessary R/W agreements; or
(ii) paid in advance or agreed in writing to
				  pay the utility any charge relating to the utility's acquisition of the
				  necessary R/W agreements, so long as the applicant indicates to the utility in
				  writing that the applicant has been unable to obtain such agreements;
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.3 - New construction of underground facilities in residential subdivisions

Current through Register Vol. 46, No. 28, July 10, 2024
(a) This Part
				  applies to the new construction of distribution and feeder facilities within
				  residential subdivisions. Nothing in this Part shall be construed to compromise
				  the ability of a state or local agency to require underground facilities in the
				  exercise of its land use or environmental protection authority.
(b) Any distribution or feeder facility
				  necessary to furnish permanent telephone service to one or more multiple
				  occupancy buildings (including four or more dwelling units) shall be installed
				  underground and any such facility necessary to furnish permanent telephone
				  service within a subdivision in which it is planned to build five or more new
				  residential buildings shall be installed underground if:
(1) the subdivision will require no more than
				  200 trench feet of facilities per dwelling unit planned within the subdivision;
				  or
(2) a utility's tariff provides
				  for such underground service without contribution; or
(3) a governmental authority with
				  jurisdiction to do so has required undergrounding; or
(4) an applicant requests undergrounding.
Note:The number of dwelling units is the criterion to be
					 used to determine whether installation is required to be underground. In order
					 to ascertain the number of dwelling units, it is necessary to consult the
					 approved subdivision map to determine how many dwelling units are planned. Each
					 lot shown on the map should, in the case of a single family dwelling, be
					 considered to contain one dwelling unit unless there is sufficient contrary
					 evidence to render it unlikely that each lot will contain a separate dwelling
					 unit (e.g., a foundation is constructed occupying two lots). The measurement of
					 trench footage should be the shortest distance required to serve the homes
					 within the subdivision, consistent with the utility's obligation to provide
					 safe and adequate service.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.4 - Connection from existing telephone facilities to residential subdivisions

Current through Register Vol. 46, No. 28, July 10, 2024
(a) The connection
				  from a telephone switching station to the underground distribution or feeder
				  facility installed within an applicant's residential subdivision shall be made
				  in accordance with the following requirements:
(1) the utility shall install underground
				  without contribution from the applicant an amount of feeder facilities from the
				  boundary line of the residential subdivision equal to 25 feet per dwelling unit
				  or 200 feet, whichever is greater, except as may be required under paragraph
				  (3) of this subdivision; in no event will the utility be required to provide
				  more than 500 feet without contribution by the applicant;
(2) the utility may, at its discretion and
				  expense, install underground additional portions of connecting feeder
				  facilities; and
(3) where any part
				  of a feeder facility in excess of that required by section 604.4(a)(1)  of this
				  Part is to be placed overhead, the applicant must submit a written application
				  to the utility at least 75 days prior to the projected commencement of
				  construction of the feeder facility and the utility must report such projected
				  construction to the commission no later than 45 days before such construction
				  is commenced, the commission reserving the right to require the underground
				  installation of particular facilities on the basis of the relevant economic,
				  engineering or environmental factors.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.5 - Deposits by applicants

Current through Register Vol. 46, No. 28, July 10, 2024
(a) In
				  order to guarantee performance, a utility may require from an applicant before
				  construction is commenced a deposit equal to the estimated cost of
				  construction. This deposit is in addition to the applicant's payment of its
				  share of costs for installation and such deposit shall be returned to the
				  applicant with interest on a pro rata basis as each new customer is connected
				  with service from the utility at the rate specified by the commission for
				  interest on deposits.
(b) Any
				  portion of the deposit remaining unrefunded five years after the date the
				  utility is first ready to render service from the underground telephone
				  distribution facility shall be retained by the utility and credited to the
				  appropriate plant account.
(c) Upon
				  the mutual agreement of both a utility and an applicant, a bond may be posted
				  in lieu of any deposit.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.6 - Cooperation by applicants

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Each
				  applicant shall cooperate with the utility providing service in an effort to
				  keep the cost of construction and installation of underground telephone
				  distribution facilities as low as possible, consistent with requirements for
				  safe and adequate service, including reasonable provision for load growth and
				  requirements of Part 607 of this Title.
(b) The utility may require that all sewers,
				  water facilities, drainage facilities, and curbs be installed before it
				  commences construction within a residential subdivision.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.7 - Joint activities

Current through Register Vol. 46, No. 28, July 10, 2024
To the extent practicable, underground, electric,
					 communication, gas, and cable facilities shall be installed in a common trench
					 when new construction is, or can without undue difficulty, be made
					 simultaneously. Every reasonable effort shall be made to use joint occupancy
					 utility poles to accommodate electric, communication and cable television
					 facilities when new overhead construction occurs.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.8 - Reports

Current through Register Vol. 46, No. 28, July 10, 2024
Each utility shall provide the following information as
					 part of its annual report to the commission:
(a) the length of trench in new residential
				  subdivisions shared with others;
(b) the utility's average cost per foot of
				  such shared trench;
(c) the length
				  of trench in new residential subdivisions not shared with others;
(d) the utility's average cost per foot of
				  such nonshared trench;
(e) the
				  total length of distribution and feeder facilities placed underground outside
				  residential subdivisions (in cable sheath feet);
(f) the utility's average cost per foot of
				  such distribution and feeder facilities placed underground;
(g) the total length of distribution and
				  feeder facilities placed above ground outside residential subdivisions (in
				  cable sheath feet); and
(h) the
				  utility's average cost per foot of such distribution and feeder facilities
				  placed aboveground.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.9 - Special conditions

Current through Register Vol. 46, No. 28, July 10, 2024
(a) This
				  section governs the new construction of distribution and feeder facilities
				  performed pursuant to this Part.
(b) In unusual circumstances when the
				  application of this Part appears impracticable or unjust to either party or
				  discriminatory to other customers, the utility providing service or the
				  applicant may file a petition, in accordance with the requirements of section
				  3.5 
				  of this Title, for a special ruling or for the approval of special conditions
				  which may be mutually agreed upon before construction is commenced, which
				  petition shall set forth relevant economic, engineering, and environmental
				  factors.
(c) If the utility or the
				  applicant believes that the new construction of underground distribution or
				  feeder facilities within a residential subdivision would be less
				  environmentally desirable than the new construction of overhead facilities, the
				  utility or applicant may request that the secretary of the commission grant an
				  exception. The request shall be sent to the secretary in accordance with the
				  requirements of section
				  3.5 
				  of this Title. The request shall:
(1) as
				  between overhead and underground construction, compare the probable
				  environmental effects associated with the subdivision and any economic,
				  engineering, or other factors considered pertinent to the case;
(2) for those instances where visual values
				  would be diminished by underground construction, indicate factors bearing on
				  probable retention of significant flora (including the utility's practice with
				  respect to trimming trees in a vicinity of the overhead facilities);
(3) be mailed to the Adirondack Park Agency
				  whenever the request will involve construction within the Adirondack Park;
				  and
(4) be reviewed by staff. The
				  secretary shall notify the utility within 60 days of receipt of the request
				  either that the request is granted or that it objects to the request. If staff
				  objects, the request shall be referred to the commission for further review.
Requests and petitions shall be granted or denied based on
					 environmental, economic and engineering factors.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 604 - New Construction Of Distribution Facilities In Residential Subdivisions › Section 604.10 - Information on line extension costs

Current through Register Vol. 46, No. 28, July 10, 2024
Each utility shall prepare an information sheet describing
					 line extension procedures and costs, to be given to persons inquiring about
					 line extensions.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 605 - Common Carrier Rules › Section 605.1 - Common carriage

Current through Register Vol. 46, No. 28, July 10, 2024
Pursuant to the Public Service Law and the commission's
					 authority and jurisdiction, the rules set forth in this Part establish certain
					 standards and obligations applicable to telephone corporations operating as
					 common carriers.
(a) Definitions.
(1) Common carrier means a corporation that
				  holds itself out to provide service to the public for hire to provide conduit
				  services including voice, data, or video by electrical, electronic,
				  electromagnetic or photonic means.
(2) Conduit means the facilities, functions,
				  or media used for providing electric, electromagnetic, electronic, or photonic
				  transmission of communications, including voice, data or video.
(3) Conduit services means the provision of
				  conduit or functions integrally related to the provision of conduit.
(4) Content means the information or
				  intelligence transmitted over a conduit. Information used solely for the
				  provision of a communications "conduit" is not "content."
(5) Content services means those services
				  offered over common carrier conduits, including, but not limited to, point to
				  multi-point connections, which provide content, employ computer processing
				  applications that act on the format, code, protocol or similar aspects of
				  transmitted content; provide additional, different, or restructured content; or
				  involve user interaction with stored content.
(6) Blocking means the ability to prevent the
				  completion of a telephonic communication to a specified telephone
				  number.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 605 - Common Carrier Rules › Section 605.2 - Availability of services

Current through Register Vol. 46, No. 28, July 10, 2024
(a)
				  General requirements. Telephone corporations operating as common carriers must
				  provide publicly offered conduit services on demand to any similarly situated
				  user on substantially similar terms, subject to the availability of facilities
				  and capacity. Such services shall be provided by a telephone corporation on a
				  first-come, first-served basis unless a party is able to show in a timely
				  fashion that such provision would be unreasonable or unless otherwise ordered
				  by the commission. Additionally:
(1) conduit
				  services shall be made available as services separate from the provision of
				  content;
(2) interconnection into
				  the networks of telephone corporations shall be provided for other public or
				  private networks; and
(3)
				  segregable services and functions requested by users shall be provided to the
				  extent technically and economically practicable.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 605 - Common Carrier Rules › Section 605.3 - Carrier involvement with content

Current through Register Vol. 46, No. 28, July 10, 2024
(a) General requirement. No telephone
				  corporation operating as a common carrier shall exercise control or influence
				  over the content of lawful communications tendered to it for distribution. In
				  turn, it has no liability for the content of tendered communications. This does
				  not diminish a telephone corporation's duty to provide service of adequate
				  transmission quality, capacity and timeliness.
(b) Safeguards against abuse. Telephone
				  corporations operating as common carriers shall make reasonable efforts to
				  inform each content service provider, serving the public at large, of the need
				  for safeguards against abuse of its service, appropriate to the nature of the
				  service and the cost and difficulty of such safeguards. In addition, they shall
				  incorporate in the tariffs or contracts pursuant to which services are made
				  available to information providers, a requirement that such providers adopt and
				  apply procedures reasonably designed to provide safeguards against such abuse,
				  including, but not limited to, the provision of information concerning
				  complaint mechanisms.
(c)
				  Availability of blocking. Telephone corporations shall make available, once
				  technically and economically feasible, facilities giving end-users the ability
				  to block (or delegate the blocking of) individual content services. Until such
				  time that such blocking is readily available, it shall be permissible for
				  telephone corporations to designate particular special interest central office
				  codes which can be blocked at the subscriber's request. Inclusion in such
				  central office codes shall be left to self-selection by the content service
				  provider with independent arbitration and due process protections in the event
				  of a dispute. Such special interest central office codes should be treated
				  nondiscriminatorily, with respect to terms and conditions of
				  services.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 606 - Billing And Collection Services › Section 606.1 - Purpose

Current through Register Vol. 46, No. 28, July 10, 2024
This Part sets forth the commission's rules applicable to
					 the provision of billing and collection services by telephone
					 corporations.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 606 - Billing And Collection Services › Section 606.2 - Applicability of rules

Current through Register Vol. 46, No. 28, July 10, 2024
Notwithstanding any other commission rules or order to the
					 contrary, this Part governs the rights, duties and obligations of every
					 telephone corporation subject to the jurisdiction of the commission by virtue
					 of article 5 of Public Service Law and their residential and nonresidential
					 customers concerning the provision of billing and collection services by
					 telephone corporations and the selling of those services to third
					 parties.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 606 - Billing And Collection Services › Section 606.4 - Service disconnections

Current through Register Vol. 46, No. 28, July 10, 2024
(a)
				  Where a telephone corporation disconnects services for nonpayment of charges,
				  basic local telephone service may be disconnected only for nonpayment of basic
				  local telephone service charges. Nonpayment of charges for other services
				  (including long distance services provided by local exchange telephone
				  corporations, interexchange telephone corporations, and resellers, and
				  nonregulated services offered by information providers) will not be cause for
				  disconnection of local exchange service if charges for local exchange services
				  have been paid but may result in denial or blocking of the service from the
				  individual provider for which payment has not been received where such blocking
				  is technically feasible, or denial or blocking of the class of services from
				  all providers where the selective blocking is not technically feasible. The
				  technical capability to block service from an individual provider shall be
				  attained as soon as practicable.
(b) When nonpayment of charges for basic
				  local telephone service would result in the disconnection of the service, the
				  local exchange corporation shall adhere to the procedures specified in Part 609
				  of this Title.
(c) When nonpayment
				  of charges for regulated nonbasic or optional features or long distance calls
				  warrants the denial or blocking of such services, the local exchange telephone
				  corporation may implement such denial or blocking of the services and shall
				  adhere to the procedures specified in Part 609 of this Title.
(d) The denial or blocking of regulated
				  nonbasic or optional long distance and information features and services may
				  not have the effect of restricting a customer's ability to access emergency
				  services by dialing 911 or operator.
(e) Every telephone corporation shall develop
				  a plan detailing how a customer's undesignated partial payments will be
				  assigned among the services billed and how nonpayment of other charges on bills
				  will affect the customer's services. A customer's monthly statement will list,
				  separately, the charges for each service and show any balance due for the
				  service. Further, each telephone corporation shall develop outreach and
				  education programs to advise customers of the assignment plan and the
				  protections against disconnection of services. The assignment plan, revised
				  bill format and outreach and education program shall be submitted to the
				  commission for approval. The outreach and education program shall be approved
				  so long as it reasonably conveys to telephone customers the new information set
				  out in this rule through bill inserts, presentations, advertisements, or other
				  information programs.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 606 - Billing And Collection Services › Section 606.5 - Partial payments

Current through Register Vol. 46, No. 28, July 10, 2024
Upon receipt of a partial payment from a telephone service
					 customer, the telephone corporation shall apply the payment as directed by the
					 customer. If the customer does not include directions on how to apply the
					 partial payment to the bill, and there is no billing dispute pending on the
					 account, telephone corporations will apply such a payment in the following
					 order:
(a) The full amount of the
				  partial payment will be applied to basic local exchange services which, for the
				  purpose of these rules, include tone signaling and nonpublished listings, and
				  exclude charges for other features and long distance calls.
(b) Upon satisfaction of the charges
				  identified in subdivision (a) of this section, any residual or subsequent
				  payment received during the same billing period will be applied to the charges
				  for interLATA long distance services billed by the local exchange telephone
				  corporation.
(c) Upon satisfaction
				  of the charges in subdivision (b) of this section, the residual or any
				  subsequent payments received during the same billing period will be applied to
				  the charges for other regulated services provided by the local exchange
				  telephone corporation.
(d) In the
				  event a customer has a billing dispute pending regarding any of the foregoing
				  charges, the amount in dispute will be deducted from the amount owing prior to
				  the application of any payment.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 607 - Underground Telephone Construction › Section 607.1 - Definitions

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Subsurface
				  telephone facilities means all underground cable and/or conduit and associated
				  equipment, manholes and any other subsurface structures (including poles and
				  anchors) for purposes of sections
				  607.2
				  and
				  607.3 
				  of this Part, utilized to furnish telephone service and owned or operated by
				  any telephone corporation under the jurisdiction of the New York State
				  Department of Public Service.
(b)
				  Gas transmission facilities means gas pipelines that:
(1) transport gas from a production or
				  underground storage facility to a distribution center or underground storage
				  facility;
(2) transfer gas within a
				  storage field; or
(3) operate at a
				  pressure of 125 PSIG or more.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 607 - Underground Telephone Construction › Section 607.2 - Clearance requirements of new subsurface telephone facilities from gas and liquid petroleum pipelines

Current through Register Vol. 46, No. 28, July 10, 2024
(a) All new subsurface telephone facilities
				  shall be constructed with a standard minimum clearance of 12 inches from gas
				  transmission facilities.
(b) All
				  new subsurface telephone facilities shall be constructed with a standard
				  minimum clearance of six inches from gas distribution facilities.
(c) All new subsurface telephone facilities
				  shall be constructed with a standard minimum clearance of 12 inches from liquid
				  petroleum pipelines.
(d) The
				  standard minimum clearances specified in subdivisions (a), (b) and (c) of this
				  section when not obtainable through practicable means may be reduced to an
				  absolute minimum of four inches, provided that such reduction is agreeable to
				  all companies involved and that protective materials suitable to all companies
				  are placed between the telephone and gas or liquid petroleum facilities for the
				  entire length of such reduced clearances.
(e) The standard minimum clearance for
				  underground service laterals shall be four inches from the gas service line. If
				  it is not practicable to achieve this clearance, it may be reduced to an
				  absolute minimum of two inches, provided that all companies involved agree to
				  the reduction and that suitable protective materials are placed between the
				  telephone and gas facilities for the entire length of such
				  clearances.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 607 - Underground Telephone Construction › Section 607.3 - Clearance requirements of subsurface telephone facilities constructed to replace existing facilities

Current through Register Vol. 46, No. 28, July 10, 2024
Whenever subsurface telephone facilities are replaced for
					 any reason, the new facilities shall be constructed in accordance with section
					 607.2 
					 of this Part, to the extent reasonable and economically
					 practicable.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 607 - Underground Telephone Construction › Section 607.4 - Standards and practices applicable to the construction and environmental management of subsurface telephone facilities

Current through Register Vol. 46, No. 28, July 10, 2024
(a) This section covers the standards and
				  practices which the utilities are expected to follow to minimize adverse
				  environmental impacts associated with the construction of subsurface telephone
				  facilities under Parts 604 and 608 of this Title. In this section, any
				  reference to subsurface telephone facilities does not include poles and
				  anchors.
(b) The standards and
				  practices are not intended to supersede the jurisdiction of any Federal, State
				  or municipal agency that has permitting or other regulatory requirements
				  intended to protect environmental resources or values which may be adversely
				  affected by the installation of subsurface telephone facilities. To accomplish
				  the objectives set forth in this section, each utility shall stay in contact
				  with directly affected land owners and governmental agencies having
				  jurisdiction.
(c) Each utility
				  shall use its best efforts to avoid or minimize to the maximum extent
				  practicable, any adverse environmental effects associated with the construction
				  (including clearing and site-restoration activities) of subsurface telephone
				  facilities, by:
(1) limiting clearing of
				  trees, shrubs and landscaped areas in accordance with safe construction,
				  operating and maintenance practices;
(2) minimizing off R/W impacts by confining
				  construction activities and access to the smallest areas possible, consistent
				  with safe and efficient construction and operation practices;
(3) scheduling construction for those times
				  that would minimize damage or disruption to sensitive resources and
				  agricultural production activities (except as otherwise agreed to by the
				  landowner);
(4) minimizing
				  disturbances to sensitive resources such as streams, wetlands or rare,
				  threatened or endangered species habitats by limiting machinery movement in or
				  near such resources during construction and throughout the life of the
				  facility;
(5) selecting
				  construction and maintenance equipment that minimizes damage to and disruption
				  of soils;
(6) minimizing topsoil
				  damage and soil erosion due to grading and other soil-scarifying activities by
				  promptly stabilizing disturbed soil and employing soil separation as
				  appropriate, and thereby preventing erosion and siltation and minimizing
				  compaction; and
(7) minimizing
				  traffic disruption when construction vehicles travel along or cross R/W by
				  providing appropriate traffic controls.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 608 - New Construction Of Distribution Facilities In Certain Visually Significant Resources Outside Residential Subdivisions › Section 608.1 - Applicability

Current through Register Vol. 46, No. 28, July 10, 2024
(a) The requirement
				  of section
				  608.2(a) 
				  of this Part applies to the new construction of distribution and feeder
				  facilities (other than pursuant to either the provisions of Part 604 of this
				  Title that require underground construction or to the requirement of any other
				  governmental authority having jurisdiction to require underground construction)
				  on public and private land in VSRs where an agency referred to in subdivision
				  608.2(h) 
				  of this Part:
(1) has no statutory authority
				  to require the underground construction of the particular distribution or
				  feeder facility; and
(2) has
				  supplied to the affected utility(ies) and to the Commission a map of the
				  particular VSR (at a scale appropriate to such VSR) showing its boundaries in
				  sufficient detail to permit the utility to comply with the requirements of this
				  Part.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 608 - New Construction Of Distribution Facilities In Certain Visually Significant Resources Outside Residential Subdivisions › Section 608.2 - Procedures and requirements

Current through Register Vol. 46, No. 28, July 10, 2024
(a) Each
				  utility shall allocate annually to its own VSR undergrounding fund an amount
				  equal to the greater of:
(1) the average of
				  its annual expenditures on the underground installation of new underground
				  distribution and feeder facilities within residential subdivisions for the
				  years 1985, 1986 and 1987; or
(2)
				  0.14 percent of its 1987 local service revenues. The amount to be allocated to
				  the fund shall be adjusted for inflation each year according to the Handy-
				  Whitman Index. The amount in the fund is the utility's maximum obligation in a
				  given year. Each utility shall install or provide for the installation of new
				  underground distribution and feeder facilities under this Part unless it has
				  expended its maximum obligation in a given year. Each utility shall spend up to
				  such maximum obligation on its share of the cost of installing such facilities
				  underground that exceeds what an applicant for a line extension would have paid
				  for facilities had the area not been designated as a VSR. If a utility spends
				  in excess of its maximum obligation in a particular year, the excess shall
				  reduce its maximum obligation of the following year by the amount of such
				  excess. After a utility spends its maximum obligation in a particular year,
				  additional VSR undergrounding is not required. If a utility does not spend its
				  maximum obligation in a given year, any unspent portion shall be carried over
				  to the next year.
New York Codes, Rules and Regulations › Title 16 - DEPARTMENT OF PUBLIC SERVICE › Chapter VI - TELEPHONE AND TELEGRAPH CORPORATIONS › Subchapter A - Service › Part 608 - New Construction Of Distribution Facilities In Certain Visually Significant Resources Outside Residential Subdivisions › Section 608.3 - Reports

Current through Register Vol. 46, No. 28, July 10, 2024
Each utility shall provide the following information as
					 part of its annual report to the commission:
(a) the total length of distribution and
				  feeder facilities placed underground in VSRs (in cable sheath feet);
(b) the utility's average cost per foot of
				  such distribution and feeder facilities placed underground;
(c) the total length of distribution and
				  feeder facilities placed aboveground in VSRs (in cable sheath feet);
(d) the subject utility's average cost per
				  foot of such distribution and feeder facilities placed aboveground;
(e) the total length of distribution and
				  feeder facilities placed underground outside VSRs (in cable sheath
				  feet);
(f) the utility's average
				  cost per foot of such distribution and feeder facilities placed
				  underground;
(g) the total length
				  of distribution and feeder facilities placed aboveground outside VSRs (in cable
				  sheath feet);
(h) the utility's
				  average cost per foot of such distribution and feeder facilities placed
				  aboveground; and
(i) an indication
				  of how much the subject utility spent of its maximum obligation described in
				  section
				  608.2(a) 
				  of this Part.