Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-18 - Termination of Residential Service › Section 4901:1-18-15 - General percentage of income payment plan provisions

Current
			 through all regulations passed and filed through July 1,
			 2024
(A) A PIPP plus
			 customer who is current on his/her PIPP plus payments shall not be
			 disconnected, refused reconnection, or denied a transfer of service to a new
			 address, based solely on outstanding arrearages accrued while in the PIPP plus
			 program.
(B) No gas or natural gas
			 utility company shall require a deposit on PIPP plus customer accounts or new
			 or reconnected accounts where the customer has signed up for PIPP plus. The gas
			 or natural gas utility company may assess the customer the deposit if it is
			 determined that the customer is ineligible for PIPP plus. Any deposit paid by a
			 customer prior to signing up for PIPP plus, to initiate, retain,
			 or restore service, shall, upon enrollment in PIPP plus, be credited to the
			 customer's outstanding arrearage.
(C) No gas or natural gas utility company
			 shall apply late fees to a PIPP plus customer's account.
(D) The gas or natural gas utility company
			 shall include the PIPP plus customer's anniversary date on each monthly
			 bill.
(E) A PIPP plus customer who
			 voluntarily leaves PIPP plus and who was otherwise eligible for PIPP plus, and
			 then within twelve months re-enrolls in PIPP plus must pay the PIPP plus
			 payments due for the months the customer received service but was not on the
			 program, less payment made by the customer during the same time
			 period.
(F) A PIPP plus customer
			 who voluntarily leaves PIPP plus with no outstanding arrearages and who was
			 otherwise eligible for PIPP plus, and then re-joins PIPP plus after twelve
			 months, the customer would be required to pay his or her first PIPP plus
			 payment. If the customer re-joins PIPP plus after twelve months and has
			  outstanding arrearages at the time
			 he/she left the PIPP plus program, the customer would be required to pay the
			 missed PIPP plus payments for the number of months, up
			 to a maximum of twenty-four months, that he or she was not enrolled in
			 PIPP plus, less any payments made by the customer up to the amount of the
			 customer's arrearages at the time he/she left the PIPP plus program.
(G) Post PIPP plus. The gas or natural gas
			 utility company shall offer on the final bill a payment agreement for PIPP plus
			 customers with arrearages who are closing their utility account due to:
(1) Moving beyond the gas or natural gas
			 company's service territory,
(2)
			 Transferring to a residence where utility service is not in the former PIPP
			 plus customer's name, or
(3) Moving
			 to a master-metered residence.
The monthly payment shall be no more than the total accumulated
				arrearage divided by sixty. Each time the former PIPP plus customer makes his
				or her required payment by the due date, the company shall reduce the account
				arrearage by one-twelfth. This payment agreement is available to the former
				PIPP plus customer for twelve months from the time the account finals.