New York Codes, Rules and Regulations › Title 9 - EXECUTIVE DEPARTMENT › Subtitle A - Governor's Office › Chapter I - Executive Orders › Part 3 - Executive Orders (Hugh L. Carey) › Section 3.81 - Executive order no. 81: establishing the office of state ombudsman

Current through Register Vol. 46, No. 28, July 10, 2024
WHEREAS, it is incumbent upon government to assure that the
					 needs and desires of the citizens of New York State are appropriately
					 considered in the development of governmental programs; and
WHEREAS, there is a need to supervise and to coordinate
					 existing programs intended to deliver services to citizens; and
WHEREAS, there is a need to provide persons seeking
					 information or assistance regarding programs and services with easy access to
					 such information;
NOW, THEREFORE, I, Hugh L. Carey, Governor of the State of
					 New York, by virtue of the authority vested in me by the Constitution and Laws
					 of the State of New York, do hereby establish the Office of State Ombudsman in
					 the Executive Department. The office shall be under the jurisdiction of the
					 Lieutenant Governor.
I. General
				  Powers.
The Office of State Ombudsman shall have the following
					 functions, powers and duties:
to advise and assist the Governor and the Lieutenant
					 Governor in developing State programs designed to meet the needs of
					 citizens;
to coordinate existing State programs and activities
					 intended to provide services to citizens;
to cooperate with State agencies to assure that the
					 services to which citizens are entitled are, in fact, provided;
to serve as a clearinghouse for information relating to
					 services to which citizens are entitled;
to refer persons seeking advice, assistance and available
					 services to the appropriate departments and agencies of the State, Federal and
					 local governments or to agencies providing services by contract with such
					 governmental entities;
to investigate specific complaints concerning the delivery
					 of services by State agencies and to report deficiencies to the heads of the
					 agencies involved and, where appropriate, to the Lieutenant Governor and to the
					 Governor;
to prepare for submission to the Legislature proposals
					 designed to improve the delivery of services to citizens; and
to cooperate with and assist political subdivisions of the
					 State in the development of local ombudsman programs.
II. Cooperation of State Agencies.
All heads of State agencies and programs are hereby
					 directed to cooperate with the Office of State Ombudsman in carrying out the
					 purposes of this executive order. The Office of State Ombudsman shall have
					 access to the heads of State agencies and to other State personnel responsible
					 for establishing policies affecting the delivery of services to
					 citizens.
III. Personnel.
The Office of State Ombudsman may employ such staff and
					 assistants as may be necessary, at a compensation to be fixed by the Lieutenant
					 Governor within the amounts available therefor and subject to the approval of
					 the Director of the Budget.
Signed: Hugh L. CareyDated: January 15, 1979
[FN*] [Revoked and superseded by Executive Order No. 23
					 (Mario M. Cuomo), §
											4.23, infra.]