Ohio Administrative Code › Title 3332 - State Board of Career Colleges and Schools › Chapter 3332-1 - General Provisions › Section 3332-1-14 - Student surveys

Current through all regulations passed and filed through July 1, 2024
(A) Pursuant to section
			 3332.051
			 of the Revised Code all registered schools must administer student surveys
			 which shall be used to solicit comments from students enrolled at the school.
			 The survey shall be designed to determine student satisfaction with the quality
			 of instruction, facilities, school personnel, and business operations,
			 including recruitment and recruitment agents.
(B) Surveys shall be administered at least
			 once each school year and at least once before the completion of a
			 program.
(C) Completed surveys
			 shall be collected by the holder of the certificate of registration or the
			 director or administrator of the school and shall be compiled by the school.
			 Each school shall retain the individual surveys and the compiled results on
			 file for at least three years and shall make them available to the state board
			 for examination upon request. Each school shall be responsible for ensuring
			 that completed surveys are in no way altered.
(D) To protect the confidentiality of
			 students, student's names shall not be included on the student surveys. At no
			 time should any school official discuss with any student any information
			 reported on a student survey unless the student requests that the information
			 be discussed. Schools shall develop means to protect the confidentiality of
			 information reported on a student survey.
(E) No administrator who is also an
			 instructor may administer a survey to any class he or she instructs or tabulate
			 the results of that survey without the approval of the executive director of
			 the state board of career colleges and schools.
(F) A survey may be administered on a form
			 provided by the board or on a form provided by the school, provided it conforms
			 with all the requirements of this rule. The survey form shall
			 measure the following items:
(1)
									
									The survey shall measure the
			 student's satisfaction with the instruction he or she has been receiving from
			 the beginning of the term, quarter, or semester in the specific class in which
			 the survey is being administered. It shall enable the student to convey the
			 degree of satisfaction he or she has with the teaching ability of the
			 instructor; those personal qualities of the instructor essential to effective
			 relationships with students; and physical aspects of the classroom, including
			 equipment employed, that relate materially to an appropriate and effective
			 learning environment.
(2)
									
									The survey shall also
			 measure the student's satisfaction with the overall quality of his educational
			 experience at the school. It shall enable the student to express the degree of
			 his or her satisfaction with all instruction received, the program he or she is
			 taking, the equipment used in the courses taken to date, the school facility in
			 which instruction has been provided, and the services provided by staff members
			 other than instructors. It shall also enable the student to express the degree
			 of his or her satisfaction with the integrity of the school demonstrated in its
			 recruitment and business practices, by its recruitment agents and
			 administrative staff, and in its responses to the student's concerns or
			 complaints.
(3) The survey shall
			 also ask the student whether he or she would recommend the school in which he
			 or she enrolled to a friend.