Oklahoma Administrative Code › Title 165 - Corporation Commission › Chapter 35 - Electric Utility Rules › Subchapter 15 - Meter Requirements › Part 3 - METER LOCATION, TESTING, AND OPERATION › Section 165:35-15-22 - Adjustment of bills

Current through Vol. 41, No. 20, July 1, 2024
(a)
Fast meters.
Whenever any meter tested by PUD or the utility is
				  found to have an average error of more than two percent (2%) fast (or in favor
				  of the utility), the utility shall refund to the consumer the overcharge based
				  upon the last test, but not to exceed six (6) months, unless it can be
				  established that the error was due to some cause, the date of which can be
				  fixed with reasonable certainty, or the error was due to meter tampering or
				  theft, in which case the overcharge shall be computed from that date.
(b)
Slow meters.
Whenever a
				  meter tested by PUD or the utility is found to have an average error of more
				  than two percent (2%) slow (or in favor of the consumer), the utility shall
				  charge for the electricity consumed, but not included, in bills previously
				  rendered, based upon the corrected meter reading, for a period equal to
				  one-half (1/2) of the time elapsed since the last previous test, but not to
				  exceed six (6) months, unless it can be established that the error was due to
				  meter tampering or theft. The utility shall allow the consumer to pay the
				  corrected amount, in installment payments, over the same period of time in
				  which the incorrect billing took place, but not to exceed six (6) months,
				  unless otherwise agreed to by the utility and consumer.
(c)
Nonregistering meters.
If a
				  meter is found not to register or to register intermittently for any period,
				  the utility may charge for an estimated amount of electricity used, which shall
				  be calculated by averaging the amounts registered over corresponding periods in
				  previous years, or in the absence of such information, over similar periods of
				  known accurate measurement preceding or subsequent thereto. The estimated
				  billing shall not exceed six (6) months, unless it can be established that the
				  error was due to meter tampering or theft. The utility shall allow the consumer
				  to pay the estimated billing amount, in installment payments, over six (6)
				  months, unless otherwise agreed to by the utility and consumer.
(d)
Incorrect register, connection of
				  the meter, or multiplier on meters.
If a meter is found to have an
				  incorrect register, connection, multiplier, or constant, the error shall be
				  corrected. Where the error is adverse to the consumer, the utility shall refund
				  the excess charged for the amount of electricity incorrectly metered for the
				  period of time the meter was used in billing the consumer. Where the error is
				  adverse to the utility, the utility shall charge the consumer the undercharge
				  for the amount of electricity incorrectly metered for the period of time, not
				  to exceed six (6) months, the meter was used in billing the consumer, unless it
				  can be established that the error was due to meter tampering or theft.The
				  utility shall allow the consumer to pay any unbilled amount over the same
				  period of time in which the undercharge took place, but not to exceed six (6)
				  months, unless otherwise agreed to by the utility and consumer.
(e)
Compliance.
This Section
				  shall not apply to routine testing and replacement of meters.
(f)
Conformity.
Consumer
				  submeters shall conform to the adjustments set forth in subsections (a) through
				  (e) of this Section.
Amended at 16 Ok Reg
					 2237, eff 7-1-99