reglab/statecodes huggingface dataset:
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-18 - Termination of Residential Service › Section 4901:1-18-12 - Percentage of income payment plan program eligibility for gas utility service

Current through all regulations passed and
			 filed through July 1, 2024
(A) Rules 4901:1-18-12 to
			 4901:1-18-17
			 of the Administrative Code, apply to PIPP plus for residential service from a
			 gas or natural gas utility company. PIPP plus rules and requirements for
			 residential electric utility service are located in Chapter 122:5-3 of the
			 Administrative Code.
(B) A customer
			 is eligible for PIPP plus if the customer meets one of the following criteria:
(1) Annual household income is one hundred
			 
									seventy-five percent or less than the federal poverty
			 guidelines for the corresponding household sizes.
(2) The household income for the thirty days
			 prior to enrollment, if annualized, is one hundred 
									seventy-five
			 percent or less than the federal poverty guideline for the corresponding
			 household size.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-18 - Termination of Residential Service › Section 4901:1-18-13 - Payment requirements for percentage of income payment plan customers

Current through all regulations passed and filed through July 1,
			 2024
(A) The payment
			 requirements for a percentage of income payment plan plus (PIPP plus) or
			 graduate PIPP plus customer, as referenced in Chapter 4901:1-18 of the
			 Administrative Code, shall be calculated as follows:
(1) PIPP plus. Each PIPP plus customer shall
			 be billed 
									five per cent of his/her household income or ten
			 dollars, whichever is greater, per billing cycle by the jurisdictional gas or
			 natural gas utility company that provides the customer with his/her source of
			 heat.
(2) Graduate PIPP plus. Each
			 graduate PIPP plus customer shall be billed the average of the customer's most
			 recent PIPP plus income-based payment and the customer's budget bill amount,
			 per billing cycle by the jurisdictional gas or natural gas utility company that
			 provides the customer with his/her source of heat.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-18 - Termination of Residential Service › Section 4901:1-18-14 - Incentive programs for percentage of income payment plan plus and graduate percentage of income payment plan plus customers

Current through all
			 regulations passed and filed through July 1, 2024
(A) Percentage of income payment plan plus
			 (PIPP plus) and graduate PIPP plus customers shall be provided the incentive of
			 a reduction in their outstanding arrearages in return for making on-time
			 payments.
(1) PIPP plus customer. Each time
			 the PIPP plus customer makes his/her required income-based on-time payment or
			 more, as determined pursuant to rule
			 4901:1-18-13
			 of the Administrative Code, to the gas or natural gas utility company, the gas
			 or natural gas utility company shall reduce the customer's account arrearage by
			 the difference between the amount of the required income-based payment and the
			 current monthly bill plus one twenty-fourth of the customer's accumulated
			 arrearages, as calculated at the time of enrollment or in the event of late or
			 missed payments, at the anniversary date.
(2) Graduate PIPP plus customer. Each time
			 the graduate PIPP plus customer makes his/her required payment or more, as
			 determined pursuant to rule
			 4901:1-18-13
			 of the Administrative Code, to the gas or natural gas utility company, the gas
			 or natural gas utility company shall reduce the customer's account arrearage by
			 the difference between the amount of the required payment and the current
			 monthly bill plus one-twelfth of the customer's accumulated arrearages, as
			 calculated at the time of enrollment in the graduate PIPP plus
			 program.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-18 - Termination of Residential Service › Section 4901:1-18-16 - Graduate percentage of income payment plan program

Current
			 through all regulations passed and filed through July 1,
			 2024
(A) Percentage of
			 income payment plan plus (PIPP plus) customers that remain within the gas or
			 natural gas utility company's service territory shall automatically be enrolled
			 in the graduate PIPP plus program when one of the following occurs:
(1) The customer elects to terminate
			 participation in the PIPP plus program.
(2) The customer is no longer eligible to
			 participate in PIPP plus as a result of an increase in the household income or
			 a change in the household size.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-02 - Purpose and scope

Current through all regulations passed and filed
			 through July 1, 2024
(A)
			 This chapter governs the filing, consideration, and implementation of an
			 application made pursuant to section
			 4929.04 of the Revised Code to
			 exempt any commodity sales service or ancillary service of a natural gas
			 company from all provisions of Chapter 4905. of the Revised Code with the
			 exception of section 4905.10, Chapter 4909., and
			 Chapter 4935. with the exception of sections
			 4935.01 and
			 4935.03; from sections
			 4933.08,
			 4933.09,
			 4933.11,
			 4933.123,
			 4933.17,
			 4933.28, and
			 4933.32 of the Revised Code; and
			 from any rule or order issued under those chapters or sections, including the
			 obligation under section
			 4905.22 of the Revised Code, to
			 provide the commodity sales service or ancillary service, subject to divisions
			 (D) and (E) of section
			 4929.04 of the Revised
			 Code.
(B) This chapter also governs
			 the filing and consideration of an application made pursuant to section
			 4929.04 of the Revised Code by a
			 natural gas company to exit the merchant function.
(C) This chapter also governs the filing and
			 consideration of an application made pursuant to section
			 4929.05 of the Revised Code, by
			 a natural gas company to request approval of an alternative rate plan. The
			 applicant has the burden to document and demonstrate in its alternative rate
			 plan filing that the applicant is in compliance with section
			 4905.35 of the Revised Code,
			 that the applicant is in substantial compliance with the state's natural gas
			 regulatory and economic policy specified in section
			 4929.02 of the Revised Code,
			 that the applicant is expected to continue to be in substantial compliance with
			 section 4929.02 of the Revised Code,
			 after implementation of its alternative rate plan, and that the alternative
			 rate plan is just and reasonable.
(D) The commission may, upon an application
			 or a motion filed by a party, waive any requirement of this chapter, other than
			 a requirement mandated by statute, for good cause shown.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-03 - Filing requirements for exemption applications filed pursuant to section 4929.04 of the Revised Code

Current through all regulations
			 passed and filed through July 1, 2024
(A) Notice of intent.
The applicant shall notify the commission staff by letter
				addressed to the directors of the rates and analysis department and the service
				monitoring and enforcement department of its intent to file an application at
				least thirty calendar days prior to the expected date of filing.
(B) Form of an application.
(1) An exemption application must be
			 supported by direct testimony.
(2)
			 All direct testimony and exhibits supporting the application shall be filed
			 with the application, unless the application is being filed in conjunction with
			 an application for an increase in rates under section
			 4909.18 of the Revised Code, in
			 which case the direct testimony and exhibits 
									may be filed
			 within fourteen days of the filing of the application.
(3) The applicant shall provide a copy of its
			 application and supporting testimony to the office of the consumers' counsel
			 and each party of record in its previous alternative rate plan or rate case
			 proceeding. Such copies may be provided either in hard copy or by electronic
			 service.
(4) The applicant shall provide or cause to
			 be provided a copy of the application to any person upon request. Such copies
			 may be provided either in hard copy or by electronic service, if electronic
			 service is feasible and the requestor consents to electronic service.
(5)
									Exemption applications
									are designated by the commission's docketing division
			 using the acronym EXM.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-04 - Procedures for exemption applications filed pursuant to section 4929.04 of the Revised Code

Current through all regulations passed and filed
			 through July 1, 2024
(A)
								 During the processing of the application, the
			 commission may dismiss any application which does not substantially comply with
			 the filing requirements of rule
			 4901:1-19-03
			 of the Administrative Code.
(B)
								 After notice and
			 a period for public comment, the commission shall conduct a hearing upon an
			 application by a natural gas company with fifteen thousand or more customers
			 for an exemption of any commodity sales service or ancillary service. The
			 commission may, upon its own motion, conduct a hearing upon such an application
			 by a natural gas company with fewer than fifteen thousand
			 customers.
(C)
								 Discovery shall be served no later than twenty
			 calendar days prior to hearing unless a different deadline has been specified
			 in an order of the commission for the purposes of a specific proceeding.
Replaces: 4901:1-19-04
Effective:
				9/29/2013
R.C. 119.032 review dates:
				07/15/2018
Promulgated
				Under: 111.15
Statutory Authority: 4929.10
Rule
				Amplifies: 4929.04
Prior Effective Dates: 3/27/97,
				11/10/06
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-05 - Filing requirements and procedures for applications to exit the merchant function

Current through all regulations passed and
			 filed through July 1, 2024
(A) During the processing of the application,
			 the commission may dismiss any application which does not substantially comply
			 with the filing requirements of this rule.
(B) Notice of intent.
The applicant shall notify the commission staff by letter
				addressed to the directors of the rates and analysis department and the service
				monitoring and enforcement department of its intent to file an application at
				least thirty calendar days prior to the expected date of filing.
(C) Form of an application.
(1) An exit-the-merchant-function application
			 must be supported by direct testimony.
(2) All direct testimony and exhibits
			 supporting the application shall be filed with the application, unless the
			 application is being filed in conjunction with an application for an increase
			 in rates under section
			 4909.18 of the Revised Code, in
			 which case the direct testimony and exhibits 
									may be filed
			 within fourteen days of the filing of the application.
(3) The applicant shall provide a copy of its
			 application and supporting testimony to the office of the consumers' counsel
			 and each party of record in its previous exemption proceeding. Such copies may
			 be provided either in hard copy or by electronic service.
(4)
			 The applicant shall provide or cause to be provided a copy of the application
			 to any person upon request. Such copies may be provided either in hard copy or
			 by electronic service if electronic
			 service is feasible and the requestor consents to electronic service.
(5)
									Exit-the-merchant-function
			 applications
									are designated by the commission's
			 docketing division using the acronym EMF.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-06 - Filing requirements for alternative rate plan applications filed pursuant to section 4929.05 of the Revised Code

Current through all
			 regulations passed and filed through July 1, 2024
(A) Notice of intent.
The applicant shall notify the commission staff by letter
				addressed to the directors of the rates and analysis department and the service
				monitoring and enforcement department of its intent to file an application at
				least thirty calendar days prior to the expected date of filing.
(B) Form of an application.
(1) An alternative rate plan application must
			 be supported by direct testimony.
(2) All direct testimony and exhibits
			 supporting the application shall be filed with the application, unless the
			 application is being filed in conjunction with an application for an increase
			 in rates under section
			 4909.18 of the Revised Code, in
			 which case the direct testimony and exhibits 
									may be filed
			 within fourteen days of the filing of the application.
(3) The applicant shall provide a copy of its
			 application and supporting testimony to the office of the consumers' counsel
			 and each party of record in its previous alternative rate plan or rate case
			 proceeding. Such copies may be provided either in hard copy or by electronic
			 service.
(4) The applicant shall provide or cause to
			 be provided a copy of the application to any person upon request. Such copies
			 may be provided either in hard copy or by electronic service, if electronic
			 service is feasible and the requestor consents to electronic service.
(5)
									Alternative rate plan
			 applications
									are designated by the commission's
			 docketing division using the acronym ALT.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-07 - Procedures for alternative rate plan applications

Current through
			 all regulations passed and filed through July 1, 2024
(A) The following procedures and timelines
			 shall be used to determine the date of acceptance for an application for
			 purposes of calculating the time periods provided in section
			 4929.07 of the Revised Code. The
			 procedures and timelines are consistent with those contained in chapter II,
			 paragraph (A)(4)(c) of appendix A to rule
			 4901-7-01 of the Administrative
			 Code, which are used to determine the date of a rate case application's
			 acceptance by the commission.
(1) The
			 commission staff will inform the applicant by letter within thirty calendar
			 days of the date of the original docketing of the application whether the
			 application as originally filed is in technical compliance, is substantially in
			 compliance or fails to substantially comply with the filing requirements. The
			 letter will indicate any defects or deficiencies with the filing
			 requirements.
(2) If the
			 application is in technical compliance, the application shall be deemed to have
			 been filed as of the date the original application was filed.
(3) If the application is in substantial
			 compliance, the applicant shall file its response to the commission staff's
			 letter within fifteen calendar days. The
									 application is considered
			  filed as of the date
			 of the original application
			 if the applicant's response places the application in
			 technical compliance.
(4) If the
			 application does not substantially comply, the application shall be considered
			 as having been filed as of the date upon which the supplemental information
			 rendering the application in technical compliance with the filing requirements
			 was filed.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-08 - Notice of intent to implement the exemption, exit-the-merchant-function plan, or alternative rate plan (or withdraw the application)

Current through all regulations passed and filed through July 1,
			 2024
(A) Within thirty
			 calendar days after the date of issuance of a commission order granting
			 approval of an exemption , an 
								exit-the-merchant-function
			 plan, or alternative rate plan under section 
									4929.04 or
								4929.05 of the Revised Code, or
			 within twenty calendar days after the issuance of a rehearing entry or the
			 denial by operation of law of an application for rehearing pursuant to section
			 4903.10 of the Revised Code,
			 whichever is later, the applicant shall either:
(1) File with the commission a notice of the
			 applicant's intention to implement the exemption , exit-the-merchant-function plan, or
			 alternative rate plan as directed by the commission in its order, and a final
			 and redline copy of the applicant's revised rate schedules.
(2) Withdraw the exemption
			 , exit-the-merchant-function
			 plan, or alternative rate plan application if the
			 commission modifies or does not approve  the application as
			 filed.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-09 - Implementation of an exit-the-merchant-function plan

Current through
			 all regulations passed and filed through July 1, 2024
(A) A natural gas company that has an
			 approved exit-the-merchant-function plan shall continue to supply default
			 commodity sales service for choice-ineligible customers and PIPP-enrolled
			 customers after the natural gas company's choice-eligible customers have been
			 transferred to retail natural gas suppliers pursuant to the approved plan.
			 Natural gas commodity for choice-ineligible customers and PIPP-enrolled
			 customers shall be procured by a competitive procurement process.
(B) A natural gas company that has an
			 approved exit-the-merchant-function plan shall retain the natural gas company's
			 distribution function, including safety, but 
								is not responsible for supplying
			 default commodity sales service to any choice-eligible customer. However, the
			 natural gas company may use best efforts to be the provider of last
			 resort.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-10 - Consumer protection for exemptions and exit-the-merchant- function plans

Current through all regulations passed and filed through July 1,
			 2024
Retail natural gas suppliers assigned a choice-eligible
				customer shall:
(A) Not charge that
			 customer any more than the 
								retail natural gas supplier's posted standard
			 variable rate, which the 
								supplier shall submit to the commission and which
			 the commission shall post on its web site.
(B) Not charge that customer a termination
			 fee if the customer chooses another retail natural gas supplier.
(C) Not require that the customer remain a
			 customer of that retail natural gas supplier for a minimum period of time
			 beyond the first month in which that customer is assigned to the retail natural
			 gas supplier.
(D) Keep the assigned
			 
								customer's personal, billing, account number, and usage information confidential except to the
			 
								natural gas company with the distribution
			 function or as otherwise provided under  commission rules.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-11 - Abrogation or modification of an order granting an exemption, exit-the-merchant-function plan, or alternative rate plan

Current through all
			 regulations passed and filed through July 1, 2024
(A) The commission may, upon its own motion
			 or upon the motion of any person adversely affected by an exemption,
			 exit-the-merchant-function plan, or alternative rate plan, including the
			 natural gas company operating under the exemption or plan, and after notice and
			 hearing pursuant to division (A) of section
			 4929.08 of the Revised Code,
			 modify or abrogate any order granting the exemption, exit-the-merchant-function
			 plan, or alternative rate plan under section
			 4929.04 or
			 4929.05 of the Revised Code,
			 where both of the following conditions exist:
(1) The commission determines that the
			 findings upon which the order was based are no longer valid and that the
			 modification or abrogation is in the public interest.
(2) The modification or abrogation is not
			 made more than eight years after the effective date of the order, unless the
			 affected natural gas company consents.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-12 - Progress reports for alternative rate plans

Current through all
			 regulations passed and filed through July 1, 2024
The commission may 
								request that an applicant
				 provide progress reports during the term
				of its authorized alternative rate plan. The commission
				
								may
				order such procedures as it deems necessary, consistent with this chapter,
				regarding such progress reports, including the frequency, form, and content of
				such reports.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-13 - Initiation or continuation of an alternative rate plan

Current
			 through all regulations passed and filed through July 1,
			 2024
(A) A natural gas
			 company may request approval of an alternative rate plan by filing an
			 application under section
			 4909.18 of the Revised Code,
			 regardless of whether the application is for an increase in rates.
(B) An alternative rate plan filed by a
			 natural gas company under section
			 4929.05 of the Revised Code that
			 proposes to initiate or continue a revenue decoupling mechanism shall be
			 considered an application not for an increase in rates if the rates, joint
			 rates, tolls, classifications, charges, or rentals are based upon the billing
			 determinants and revenue requirement authorized by the commission in the
			 company's most recent rate case proceeding and the plan also establishes,
			 continues, or expands an energy efficiency or energy conservation
			 program.
(C) An alternative rate
			 plan filed by a natural gas company under section
			 4929.05 of the Revised Code that
			 seeks authorization to continue a previously approved alternative rate plan
			 is
			 considered an application not for an increase in rates. An alternative rate
			 plan that proposes material or substantial changes to a previously approved
			 alternative rate plan 
								is not 
			 considered as seeking authorization to continue a previously approved
			 alternative rate plan.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-14 - Compliance provision

Current through all regulations passed and
			 filed through July 1, 2024
Nothing in these rules limits the ability of the commission
				and/or its staff to obtain whatever information deemed appropriate to monitor
				the compliance with a commission order issued under Chapter 4929. of the
				Revised Code or to carry out 
								the responsibilities of
				the commission and/or its staff under Title 49 of the Revised
				Code.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-19 - Alternative Rate Plan; Exemptions › Section 4901:1-19-15 - Assessment of costs and enforcement

Current through all
			 regulations passed and filed through July 1, 2024
The commission may, in its discretion, assess the costs of
				hearing or investigation on a non-consenting applicant or any other party
				pursuant to section 4903.24 of the Revised Code.
				On a case-by-case basis, the
				commission may prescribe such costs, restrictions, or other enforcement
				measures as it deems necessary for any applicant failing to comply with rules
				4901:1-19-01 to
				4901:1-19-15 of the
				Administrative Code.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-02 - Purpose and scope

Current through all regulations
			 passed and filed through July 1, 2024
(A) The rules in this chapter:
(1) Apply to persons offering or providing
			 any retail electric service which has been declared competitive pursuant to
			 section 4928.03 of the Revised Code
			 including retail electric generation, aggregation, power marketing, and power
			 brokerage.
(2) Are intended to:
(a) Provide minimum standards for service
			 quality, safety, and reliability.
(b) Provide consumers with sufficient
			 information to make informed decisions about competitive retail electric
			 service (CRES).
(c) Protect
			 consumers against misleading, deceptive, unfair,
			 and unconscionable acts and practices in the marketing, solicitation, and sale
			 of CRES and in the administration of any contract for that service.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-02 - Purpose and scope

Current through all regulations passed and
			 filed through July 1, 2024
(A) The rules in this chapter:
(1) Apply to persons offering or providing
			 any retail electric service which has been declared competitive pursuant to
			 section 4928.03 of the Revised Code
			 including retail electric generation, aggregation, power marketing, and power
			 brokerage.
(2) Are intended to:
(a) Provide minimum standards for service
			 quality, safety, and reliability.
(b) Provide consumers with sufficient
			 information to make informed decisions about competitive retail electric
			 service (CRES).
(c) Protect
			 consumers against misleading, deceptive, unfair, and unconscionable acts and
			 practices in the marketing, solicitation, and sale of CRES and in the
			 administration of any contract for that service.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-03 - General provisions

Current through all regulations passed and
			 filed through July 1, 2024
(A) Competitive retail electric service
			 (CRES) providers shall not engage in unfair, misleading, deceptive, or
			 unconscionable acts or practices related to, without limitation, the following
			 activities:
(1) Marketing, solicitation, or
			 sale of a CRES.
(2) Administration
			 of contracts for CRES.
(3)
			 Provision of CRES, including interactions with consumers.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-04 - Records and record retention

Current through all
			 regulations passed and filed through July 1, 2024
(A) Each competitive retail electric service
			 provider shall establish and maintain records and data sufficient to:
(1) Verify its compliance with the
			 requirements of any applicable commission rules.
(2) Support any investigation of customer
			 complaints.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-04 - Records and record retention

Current through all regulations
			 passed and filed through July 1, 2024
(A) Each competitive retail electric service
			 provider shall establish and maintain records and data sufficient to:
(1) Verify its compliance with the
			 requirements of any applicable commission rules.
(2) Support any investigation of customer
			 complaints.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-05 - Marketing, solicitation, and customer information

Current through all regulations passed and filed through July 1,
			 2024
(A) Each
			 competitive retail electric service (CRES) provider that offers retail electric
			 generation service to residential or small commercial customers shall provide,
			 in marketing materials that include or accompany a service contract, sufficient
			 information for customers to make intelligent cost comparisons against offers
			 they receive from other CRES providers.
Offers shall at a minimum
				include:
(1)
									 For fixed-rate offers, the cost per kilowatt hour for
			 generation service and, if applicable, transmission service.
(2)
									 For per cent-off
			 discounted rates, an explanation of the discount and the basis on which any
			 discount is calculated.
(3)
									 For variable rate offers, a clear and understandable
			 explanation of the factors that will cause the price to vary, including any
			 related indices, and how often the price can change.
(4)
									 For flat-monthly
			 rate offers, a specific listing of the rate to be charged per month for the
			 duration of the contract.
(5)
									 The amount of any other recurring or nonrecurring CRES
			 provider charges.
(6)
									 A statement that the customer will incur additional
			 service and delivery charges from the electric utility.
(7)
									 A statement of
			 any contract contingencies or conditions precedent.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-05 - Marketing, solicitation, and customer information

Current through all regulations passed and filed through July 1,
			 2024
(A) Each
			 competitive retail electric service (CRES) provider that offers retail electric
			 generation service to residential or small commercial customers shall provide,
			 in marketing materials that include or accompany a service contract, sufficient
			 information for customers to make intelligent cost comparisons against offers
			 they receive from other CRES providers.
Offers shall at a minimum include:
(1) For fixed-rate offers, the cost per
			 kilowatt hour for generation service and, if applicable, transmission
			 service.
(2) For per cent-off
			 discounted rates, an explanation of the discount and the basis on which any
			 discount is calculated.
(3) For
			 variable rate offers, a clear and understandable explanation of the factors
			 that will cause the price to vary, including any related indices, and how often
			 the price can change.
(4) For
			 flat-monthly rate offers, a specific listing of the rate to be charged per
			 month for the duration of the contract.
(5) The amount of any other recurring or
			 nonrecurring CRES provider charges.
(6) A statement that the customer will incur
			 additional service and delivery charges from the electric utility.
(7) A statement of any contract contingencies
			 or conditions precedent.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-06 - Customer enrollment and consent

Current through all
			 regulations passed and filed through July 1, 2024
(A) Except as provided in paragraph (B) of
			 this rule, competitive retail electric service (CRES) providers shall
			 coordinate customer enrollment with the electric utility in accordance with the
			 procedures set forth in the applicable electric utility tariff.
(B) Percentage of income payment plan (PIPP)
			 customers will be coordinated exclusively by the Ohio
			  development
			 services agency pursuant to section
			 4928.54 of the Revised Code.
(1) CRES providers are prohibited from
			 knowingly enrolling PIPP and arrearage crediting program customers.
(2) Customers pending enrollment with a CRES
			 provider who subsequently become approved for PIPP or the electric utility's
			 arrearage crediting program shall not be switched to the CRES
			 provider.
(3) Electric utility
			 customers who have switched to a CRES provider and subsequently become approved
			 for the electric utility's arrearage crediting program shall be transferred to
			 the electric utility's standard offer service at the next regularly scheduled
			 meter read date after the electric 
									utility
			 enrolls the customer in the program.
(4) Until the Ohio  development services agency has in place a mechanism for the
			 administration and operation of the low-income customer assistance programs,
			 customers who have switched to a CRES provider and subsequently become approved
			 for PIPP shall be transferred to the electric utility's standard offer service
			 at the next regularly scheduled meter read date after the electric utility
			 receives notice of the customer's participation in PIPP.
			 Such customers
			 shall not be assessed switching fees.
(5) When the host electric utility is not
			 purchasing the receivables of the affected CRES provider, the CRES provider
			 shall submit to the host electric utility the pre-PIPP arrearages for the PIPP
			 participant within sixty calendar days of the customer's transfer to the
			 electric utility's standard offer service or the Ohio
			 
									development services agency's selected CRES
			 provider pursuant to section
			 4928.54 of the Revised
			 Code.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-06 - Customer enrollment and consent

Current through all regulations
			 passed and filed through July 1, 2024
(A) Except as provided in paragraph (B) of
			 this rule, competitive retail electric service (CRES) providers shall
			 coordinate customer enrollment with the electric utility in accordance with the
			 procedures set forth in the applicable electric utility tariff.
(B) Percentage of income payment plan (PIPP)
			 customers will be coordinated exclusively by the Ohio development services
			 agency pursuant to section
			 4928.54 of the Revised Code.
(1) CRES providers are prohibited from
			 knowingly enrolling PIPP and arrearage crediting program customers.
(2) Customers pending enrollment with a CRES
			 provider who subsequently become approved for PIPP or the electric utility's
			 arrearage crediting program shall not be switched to the CRES
			 provider.
(3) Electric utility
			 customers who have switched to a CRES provider and subsequently become approved
			 for the electric utility's arrearage crediting program shall be transferred to
			 the electric utility's standard offer service at the next regularly scheduled
			 meter read date after the electric utility enrolls the customer in the
			 program.
(4) Until the Ohio
			 development services agency has in place a mechanism for the administration and
			 operation of the low-income customer assistance programs, customers who have
			 switched to a CRES provider and subsequently become approved for PIPP shall be
			 transferred to the electric utility's standard offer service at the next
			 regularly scheduled meter read date after the electric utility receives notice
			 of the customer's participation in PIPP. Such customers shall not be assessed
			 switching fees.
(5) When the host
			 electric utility is not purchasing the receivables of the affected CRES
			 provider, the CRES provider shall submit to the host electric utility the
			 pre-PIPP arrearages for the PIPP participant within sixty calendar days of the
			 customer's transfer to the electric utility's standard offer service or the
			 Ohio development services agency's selected CRES provider pursuant to section
			 4928.54 of the Revised
			 Code.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-07 - Credit and deposits

Current through all regulations passed
			 and filed through July 1, 2024
(A) Each competitive retail electric service
			 (CRES) provider must establish reasonable and nondiscriminatory
			 creditworthiness standards and may require a deposit or other reasonable
			 demonstration of creditworthiness from a customer as a condition of providing
			 service.
(B) In the application of
			 such standards, deposits, or creditworthiness procedures, the CRES provider
			 shall:
(1) Disclose in service contracts with
			 customers its policies regarding creditworthiness and deposits, including the
			 amount of any deposit, the allocation of the deposit, and the return of any
			 deposit balance.
(2) Accept a
			 reasonable and nondiscriminatory cash deposit as sufficient evidence of the
			 customer's creditworthiness to initiate service.
(3) Disclose whether interest will be paid on
			 deposits, and the applicable rate of interest.
(4) Provide the customer a receipt for any
			 deposit within 
									ten business days of the date that the deposit is
			 collected.
(5) Return the deposit
			 within 
									seven business days if the customer cancels the
			 contract during the rescission period.
(6) Apply the deposit to the final bill and
			 promptly refund any excess to the customer when service is
			 terminated.
(7) Not require an
			 applicant to pay the balance due another CRES provider as a condition of
			 establishing credit or providing competitive retail electric service.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-08 - Customer access, slamming complaints, and complaint handling procedures

Current through all regulations passed and
			 filed through July 1, 2024
(A) Customer access
(1) Each competitive retail electric service
			 (CRES) provider shall ensure customers reasonable access to its service
			 representatives to make inquiries and complaints, discuss charges on customer
			 bills, terminate competitive service, and transact any other pertinent
			 business.
(2) Telephone access
			 shall be toll-free or local, and afford customers
			 prompt answer times during normal business hours.
(3) Each CRES provider shall provide a
			 twenty-four hour automated telephone message instructing callers to report any
			 service interruptions or electrical emergencies to their electric
			 utility.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-08 - Customer access, slamming complaints, and complaint handling procedures

Current through all regulations passed and filed through July 1,
			 2024
(A) Customer access
(1) Each competitive retail electric service
			 (CRES) provider shall ensure customers reasonable access to its service
			 representatives to make inquiries and complaints, discuss charges on customer
			 bills, terminate competitive service, and transact any other pertinent
			 business.
(2) Telephone access
			 shall be toll-free or local, and afford customers prompt answer times during
			 normal business hours.
(3) Each
			 CRES provider shall provide a twenty-four hour automated telephone message
			 instructing callers to report any service interruptions or electrical
			 emergencies to their electric utility.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-09 - Environmental disclosure

Current through all
			 regulations passed and filed through July 1, 2024
(A) This rule establishes a process by which
			 customers are assured of receiving information, in a timely and consistent
			 manner, concerning the approximate retail electric generation resource mix and
			 environmental characteristics associated with electrical power offered in
			 Ohio's competitive marketplace.
(B)
			 This rule applies to all competitive retail electric service (CRES) providers
			 of retail electric generation service. CRES providers offering or providing
			 more than one contract for power supplies shall disclose the appropriate
			 generation resource mix and environmental characteristics for each such
			 contract.
(C) Determination of
			 environmental disclosure data.
(1) Contents of
			 environmental disclosure data shall include:
(a) Approximate generation resource mix,
			 which consists of the following:
CRES providers shall specifically identify each of the
				following generation sources used in their generation of power: biomass power,
				coal-fired power, hydro power, natural gas-fired power, nuclear power,
				oil-fired power, other sources, solar power, and
				wind power.
CRES providers shall exercise all reasonable efforts to
				identify the power source or resources used to generate the power in question,
				and shall maintain documentation sufficient to demonstrate the steps taken to
				make such identification.
(b) Environmental characteristics, which
			 consists of the following:
CRES providers shall report the environmental characteristics
				typically associated with the generation of power being offered under each
				supply contract.
CRES providers shall also report the air emissions of nitrogen
				oxides, sulfur dioxide, and carbon dioxide associated with the generation of
				power being offered under the supply contract.
In addition, CRES providers shall report the generation of
				high- and low-level radioactive waste associated with the power being offered
				under the supply contract.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-09 - Environmental disclosure

Current through all
			 regulations passed and filed through July 1, 2024
(A) This rule establishes a process by which
			 customers are assured of receiving information, in a timely and consistent
			 manner, concerning the approximate retail electric generation resource mix and
			 environmental characteristics associated with electrical power offered in
			 Ohio's competitive marketplace.
(B)
			 This rule applies to all competitive retail electric service (CRES) providers
			 of retail electric generation service. CRES providers offering or providing
			 more than one contract for power supplies shall disclose the appropriate
			 generation resource mix and environmental characteristics for each such
			 contract.
(C) Determination of
			 environmental disclosure data.
(1) Contents of
			 environmental disclosure data shall include:
(a) Approximate generation resource mix,
			 which consists of the following:
CRES providers shall specifically identify each of the
				following generation sources used in their generation of power: biomass power,
				coal-fired power, hydro power, natural gas-fired power, nuclear power,
				oil-fired power, other sources, solar power, and wind power.
CRES providers shall exercise all reasonable efforts to
				identify the power source or resources used to generate the power in
				question and  maintain documentation sufficient to
				demonstrate the steps taken to make such identification.
(b) Environmental characteristics, which
			 consists of the following:
CRES providers shall report the environmental characteristics
				typically associated with the generation of power being offered under each
				supply contract.
CRES providers shall also report the air emissions of nitrogen
				oxides, sulfur dioxide, and carbon dioxide associated with the generation of
				power being offered under the supply contract.
In addition, CRES providers shall report the generation of
				high- and low- level radioactive waste associated with the power being offered
				under the supply contract.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-10 - Customer information

Current through all regulations
			 passed and filed through July 1, 2024
(A) Upon customer request and if the
			 competitive retail electric service (CRES) provider possesses such information,
			 a CRES provider shall timely provide to the customer, no more than twice within
			 a twelve-month period, up to twenty-four months of the customer's payment
			 history without charge.
(B) CRES
			 providers shall not disclose a customer's account number without the customer's
			  consent 
								and proof of that consent as delineated in paragraph (E) of
			 this rule, or appropriate order, except for the following purposes:
(1) A CRES provider's collections and credit
			 reporting activities.
(2)
			 Participation in programs funded by the universal service fund, pursuant to
			 section 4928.52 of the Revised Code,
			 such as the percentage of income payment plan programs.
(3) Governmental aggregation, pursuant to
			 section 4928.20 of the Revised
			 Code.
(4) Assignment of a customer
			 contract to another CRES provider.
The CRES provider must use the consent form set forth in
				paragraph (D) of this rule unless authorization is obtained
				electronically.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-10 - Customer information

Current through all regulations passed and
			 filed through July 1, 2024
(A) Upon customer request and if the
			 competitive retail electric service (CRES) provider possesses such information,
			 a CRES provider shall timely provide to the customer, no more than twice within
			 a twelve-month period, up to twenty-four months of the customer's payment
			 history without charge.
(B) CRES
			 providers shall not disclose a customer's account number without the customer's
			 consent and proof of that consent as delineated in paragraph (E) of this rule,
			 or appropriate order, except for the following purposes:
(1) A CRES provider's collections and credit
			 reporting activities.
(2)
			 Participation in programs funded by the universal service fund, pursuant to
			 section 4928.52 of the Revised Code,
			 such as the percentage of income payment plan programs.
(3) Governmental aggregation, pursuant to
			 section 4928.20 of the Revised
			 Code.
(4) Assignment of a customer
			 contract to another CRES provider.
The CRES provider must use the consent form set forth in
				paragraph (D) of this rule unless authorization is obtained
				electronically.
Ohio Administrative Code › Title 4901:1 - Utilities › Chapter 4901:1-21 - Competitive Retail Electric Service Providers › Section 4901:1-21-11 - Contract administration

Current through all
			 regulations passed and filed through July 1, 2024
(A) Competitive retail electric service
			 (CRES) providers, except automatic governmental aggregation pursuant to
			 division (A) of section
			 4928.20 of the Revised Code, and
			 percentage of income payment plan customers for whom the Ohio
			 development
			 services agency procures electric services
			 pursuant to section 4928.52 of the Revised Code,
			 shall arrange for the provision of competitive retail electric service by
			 contracting with their customers. In their administration of such contracts,
			 CRES providers are prohibited from engaging in unfair, deceptive, misleading,
			 and unconscionable acts and practices.
(B) CRES providers shall arrange for the
			 provision of CRES to residential and small commercial customers in compliance
			 with rule
			 4901:1-21-06
			 of the Administrative Code.
(C)
			 CRES providers shall maintain copies of individual customer contracts for no
			 less than two years after each such contract terminates.
			 Copies may be saved in electronic formats if such
			 preserves the image of the original signatures on signed
			 documents.
(D) In its
			 administration of residential and small commercial contracts, a CRES provider
			 shall also comply with the following requirements:
(1) A CRES provider shall not assign customer
			 contract(s) to another CRES provider without:
(a) Providing a minimum of fourteen calendar
			 days written notice to the director of the service monitoring and enforcement
			 department or the director's designee and any affected electric utility before
			 the contract assignment. Such notice shall include:
(i) The name of the CRES provider to whom the
			 contracts will be assigned.
(ii)
			 The type of contracts to be assigned (i.e., residential, small
			 commercial).
(iii) The number of
			 contracts to be assigned.
(iv) The
			 electric utility service territories involved.
(v) The date of the proposed
			 assignment.
(vi) A copy of the
			 customer notification.