New Jersey Administrative Code › Title 17 - TREASURY - GENERAL › Chapter 24 - 9-1-1 EMERGENCY TELEPHONE SYSTEM › Subchapter 4 - NETWORK FEATURES AND DESIGN › Section 17:24-4.1 - Network features

Current through Register Vol. 56, No. 14, July 15, 2024
(a) The following
				features shall be incorporated in the 9-1-1 enhanced network and will, where
				appropriate, be provided for in any contract for such telephone services:
1. Selective routing: A feature that routes a
				9-1-1 call from a central office to the designated PSAP based upon the
				identified number of the calling party or, in the case of a wireless call, a
				unique 10-digit identification number for each cell site, or if so configured,
				each sector at the cell site;
2.
				Automatic number identification (ANI): The automatic display of the 10-digit
				number used to place a 9-1-1 call;
3. Automatic location identification (ALI):
				The automatic display of information on a computer-like screen which displays
				the geographical location of the telephone used to place a 9-1-1
				call;
4. Idle-circuit-tone
				application: An idle circuit tone which enables the PSAP attendant to
				distinguish between calls that have been abandoned before they are answered and
				calls where the calling party is connected but unable to speak;
5. Switchhook status indication: A feature
				which provides the PSAP with visual indications of whether a 9-1-1 call which
				has been received and put on hold is still on hold or has disconnected. This
				feature helps ensure that a caller's line is not held up unnecessarily after
				the emergency call is completed;
6.
				Forced disconnect: A feature which enables the PSAP to release a connection
				(hang up to clear the line) on a 9-1-1 call even if the calling party has not
				hung up. The time required for a forced disconnect varies with telephone
				central office switching equipment, but is generally under 10 seconds. This
				feature prevents intentional jamming of 9-1-1 lines by individuals who dial
				9-1-1 and refuse to hang up;
7.
				Alternate routing: A feature which provides backup for a PSAP by routing 9-1-1
				calls to an alternate PSAP when all lines to the intended PSAP are busy, out of
				service, or have exceeded the pre-determined queue length;
8. Default routing: A feature which provides
				backup for a PSAP by routing 9-1-1 calls to a location based on the originating
				local trunk group when an incoming 9-1-1 call cannot be selectively routed due
				to an ANI failure, garbled digits, party-line service or multi-party service,
				or for any other reason;
9.
				Selective transfer: A feature which allows call-takers to transfer incoming
				calls to PSDPs by depressing a single "type of service" button;
10. Call detail recording: A record for each
				9-1-1 call indicating the caller's telephone number, the time the 9-1-1
				telephone equipment seized the line, the time the call was answered, the time
				the call was transferred (if appropriate), the time the call was disconnected,
				the trunk line the call came in on, and the call-taker position in the PSAP
				stored either on electronic or printed media;
11. Protected circuits: All facilities and
				equipment associated with, included in or attached to the 9-1-1 network shall
				be equipped with protective devices to prevent accidental worker contact. Each
				protected termination shall be clearly identified, and no protected 9-1-1
				circuits shall be opened, grounded, short-circuited, or manipulated in any way
				unless the appropriate PSAP has released the circuit;
12. Calling party hold: (Reserved);
				and
13. Ringback:
				(Reserved).