New York Codes, Rules and Regulations › Title 18 - DEPARTMENT OF SOCIAL SERVICES › Chapter II - Regulations of the Department of Social Services › Subchapter C - Social Services › Article 4 - Residential Programs for Victimes of Domestic Violence › Part 453 - Standards For Domestic Violence Shelters and Mixed Occupancy Shelter › Section 453.5 - Staffing

Current through Register Vol. 46, No. 28, July 10, 2024
(a) General
			 requirements.
(1) The term staff, as used in
			 this section, means compensated employees and volunteers of the domestic
			 violence program or shelter.
(2)
			 Staff/resident ratios.
(i) A sufficient
			 number of competent staff must be on duty and onsite at all times to supervise,
			 operate and maintain the premises in a safe and sanitary condition, and to
			 ensure the delivery of program services to all residents. There must be an
			 employee responsible for supervising any volunteers.
(ii) For the purpose of this part, the term
			 non-business sleeping hours shall mean the hours outside of the shelter's
			 identified business hours during the hours that most individuals would sleep.
			 The shelter must establish what specific time frame this entails in their
			 agency's policies and procedures. Staff on duty during non-business sleeping
			 hours must remain awake during their shift.
(iii) During the nonbusiness sleeping hours,
			 the following minimum number of staff must be on duty and onsite at all times:
Range of number of residents in the
					 facility
Minimum number of staff
1-40
1 staff person
41-80
2 staff persons
81-120
3 staff persons
121 and over
For each additional increment of 40 residents
					 over 120, one additional staff person must be added upon entering into the next
					 range of the number or residents.
(iv) For the purpose of this part, the term
			 non-business waking hours shall mean the hours outside the shelter's identified
			 business hour during which hour most individuals would be awake. Typically,
			 this would include mornings, evenings, weekends and holidays. The shelter must
			 establish what specific time frame this entails in their agency's policies and
			 procedures.
(v) During the
			 nonbusiness waking hours the following minimum number of staff must be on duty
			 and onsite at all times except where otherwise indicated:
Range of number of residents in the
					 facility
Minimum number of staff
1-15
1 staff person
16-20
1 staff person plus one staff person on call, or
					 2 staff persons
21-35
2 staff persons
36-50
3 staff persons
51-65
4 staff persons
66 and over
For each additional increment of 20 residents
					 over 66, one additional staff person must be added upon entering the next range
					 of the number of residents
(vi) For all other hours, in accordance with
			 the program and services provided pursuant to this Part, the following minimum
			 number of staff must be on duty:
Range of number of persons in the facility
Minimum number of staff
1-10
1 employee onsite. For each additional increment
					 of 10 residents, one additional staff person must be on duty, must be added
					 upon entering the next range of the number of residents.
(3) At all times, whether or not there are
			 any residents being sheltered in the facility, there must be one employee or
			 volunteer of the domestic violence shelter or the domestic violence program or
			 an employee or volunteer of a designee of such program on call to receive
			 crisis calls as set forth in section 452.12  of this Part.
(4) During regular business hours, whether or
			 not there are any residents being sheltered in the facility, there must be at
			 least one employee on duty at the facility.
(5) For purposes of calculating the minimum
			 staff considered to be on duty and onsite at all times, food service and
			 transportation personnel are not counted.