New York Codes, Rules and Regulations › Title 9 - EXECUTIVE DEPARTMENT › Subtitle T - New York State Gaming Commission › Chapter IV - Division of Gaming › Subchapter B - Casino Gaming › Part 5316 - Cage and Count Standards › Section 5316.7 - Kiosks

Current through Register Vol. 46, No. 28, July 10, 2024
Kiosks are patron interface units that may be used to
						perform various tasks including, without limitation, the tasks described in
						this section.
(a) Voucher/coupon
					 redemption. Kiosks are usually interfaced to some type of monitoring or control
					 system that will play a role in the critical functions of the kiosk. Gaming
					 devices that have the option of issuing payments via voucher printers are
					 customarily interfaced to a validation system. When a voucher is redeemed for
					 cash, the voucher on the validation system shall be updated to reflect a
					 redeemed status. When a patron uses a kiosk as the method of redemption, the
					 kiosk shall read the voucher and notify the validation system of all required
					 validation information. The system shall then determine if the voucher is valid
					 and transmit to the kiosk the amount to be paid or instruct the kiosk to reject
					 the voucher. For valid vouchers, payment is made to the patrons from various
					 denominations, coin and currency payment mechanisms.
(b) Bill breaking. Bill breaking is the act
					 of making change. A patron may wish to insert a bill for any combination of
					 change. Bill breaking may include an insertion of a large denomination bill for
					 the issuance of smaller denomination bills.
(c) Voucher issuance. Voucher issuance kiosks
					 that issue vouchers via voucher printers shall be interfaced to a validation
					 system. When a voucher is printed from the kiosk, the voucher on the validation
					 system shall be updated to reflect a pending status. The voucher issuance kiosk
					 shall receive all its validation information from the voucher validation
					 system. The voucher validation system shall ensure that the correct information
					 is sent to the issuance kiosk and the kiosk shall validate the incoming message
					 packets through an error-checking mechanism before printing a voucher. When the
					 voucher printed by the kiosk is redeemed at a gaming device, cashiers' cage or
					 kiosk, the system shall change the pending status of the voucher to redeemed
					 status.
(d) Promotional point
					 redemption. Promotional point redemption defines the process of a patron
					 redeeming promotional player points at the kiosk for cash or a voucher. The
					 kiosk in this case is being used as an alternative to the current process of
					 the player approaching the gaming facility cage or player services desk to
					 redeem their points. The kiosk in this case shall be interfaced only to an
					 approved promotional system/gateway. This Part addresses the use of kiosks when
					 redeeming player points for cash or voucher. This Part does not address the use
					 of kiosks for redemption of player points for gaming facility merchandise
					 and/or other services.
(e)
					 Information reporting. The kiosk may be used to display marketing information
					 for customers. This feature is not covered by this Part, as such displays do
					 not affect the integrity of kiosk security and/or accounting.