reglab/statecodes huggingface dataset:
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-16 - EXTENSION OF MAINS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) General
				Provisions.
(1) A bona fide customer as
				referred to in subsections (b) and (c) hereinafter shall be a customer of
				permanent and established character, exclusive of the real estate developer or
				builder, who receives water service at a premises improved with structures of a
				permanent nature.
(2) Any
				facilities installed hereunder shall be the sole property of the
				utility.
(3) The size, type,
				quality of materials, and their location will be specified by the utility, and
				the actual construction will be done by the utility or by a constructing agency
				acceptable to it.
(4) Adjustment of
				any difference between the estimated cost and the reasonable actual cost of any
				main extension made hereunder will be made within 60 days after the actual cost
				of the installation has been ascertained by the utility.
(5) In case of disagreement or dispute
				regarding the application of any provision of this rule, or in circumstances
				where the application of this rule appears impracticable or unjust to either
				party, the utility, applicant or applicants may refer the matter to the Public
				Utilities Commission for settlement.
(6) Extensions for fire hydrant service,
				private fire protection service, and temporary service will not be made under
				this rule.
(7) The utility will not
				be required to make extensions where grades have not been brought to those
				established by public authority.
(8) Where the property of the applicant or
				applicants is located adjacent to a street or highway exceeding 70 feet in
				width, or a freeway, waterway, or railroad right-of-way, the utility may elect
				to install a main extension on the same side thereof as the property of the
				applicant or applicants, and the estimated cost in such case will be based on
				such an extension.
(9) Where an
				extension must comply with an ordinance, regulation, or specification of a
				public authority, the estimated cost of said extension shall be based upon the
				facilities required to comply therewith.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-17 - REFUSAL TO SERVE APPLICANTS

Current through Register Vol. 39, No. 2, July 15, 2024
(a)
				Noncompliance with Rules and Regulations. - Any utility may decline to serve an
				applicant until he has complied with State regulations governing water service
				and the approved rules and regulations of the utility.
(b) Utility's Facilities Inadequate. - Until
				adequate facilities can be provided, a utility may decline to serve an
				applicant if, in the best judgment of the utility, it does not have adequate
				facilities to render service applied for or if the intended use is of a
				character that is likely to affect unfavorably service to other
				customers.
(c) Applicant's
				Facilities Inadequate. - The utility may refuse to serve an applicant if, in
				its judgment, the applicant's installation of water piping is regarded as
				hazardous or of such character that satisfactory service cannot be
				given.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-18 - REPEALED BY NCUC

Current through Register Vol. 39, No. 2, July 15, 2024
Repealed by NCUC Docket
				  No. M-100, Sub 28, 5/6/70, effective July 1,
				  1970.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-19 - CUSTOMER'S DISCONTINUANCE OF SERVICE

Current through Register Vol. 39, No. 2, July 15, 2024
Any customer desiring service discontinued shall give a
				  written notice to the utility unless otherwise incorporated in the rules and
				  regulations of the utility. Until the utility shall have such notice the
				  customer may be held responsible for all service rendered.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-21 - INFORMATION TO CUSTOMERS

Current through Register Vol. 39, No. 2, July 15, 2024
(a)
				Information as to Kinds of Service. - A utility shall, when accepting
				application for water service, give full information to the applicant
				concerning type of service to be rendered and rates which will be applicable,
				advantageous, and suitable to his requirements.
(b) Meter Reading Method. - Each utility
				shall adopt some means of informing its consumers as to the method of reading
				meters.
(c) Posting of Rates, Rules
				and Regulations. - Every utility shall provide in its business office, near the
				cashier's window, where it may be available to the public, the following:
(1) A copy of the rates, rules and
				regulations of the utility applicable to the territory served from that
				office.
(2) A copy of these rules
				and regulations.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-22 - METHOD OF MEASURING SERVICE

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Metered. -
				All water sold within the State of North Carolina, except as hereinafter
				stated, shall be by metered measurements. All customers served under a given
				rate schedule shall have their water consumption measured with meters having
				suitable characteristics.
(b)
				Unmetered. - Where it is impractical or uneconomical to install meters to
				measure temporary service or to measure use of a fixed character, then such
				service may be supplied unmetered, provided, that the price charged for the
				service shall be estimated as nearly as practicable to what would be charged if
				meters were in use.
(c) Waste or
				Fraud. - The utility shall have the right to set meters or other devices for
				the detection and prevention of fraud or waste, without notice to the
				customer.
(d) Payment for Water
				Used Where Meter Tampered With. - In any case where a service meter or service
				facility has been tampered with so as to interfere with accuracy of
				registration or indication, the utility whose meter or service facilities have
				been tampered with shall be entitled to payment for water used but not
				registered during a period not exceeding one year prior to the date of
				discovery of the tampering, unless the time of tampering can be shown, in which
				case the water not registered subsequent to such time shall be paid
				for.
(e) Abuse of Flat Rate
				Service. - Wherever flat rate service is furnished for a special use and a
				demonstrated abuse of such service occurs, the utility shall have the right,
				upon written notice to the customer, to meter such service and bill for same
				under an applicable schedule.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-23 - INFORMATION ON BILLS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Meter Readings.
				- Bills rendered periodically shall show the reading of the water meter at the
				beginning and end of the time for which bill is rendered, the dates on which
				the readings were taken, and the amount of water supplied.
(b) Mechanical Billing. - Utilities desiring
				to adopt mechanical billing of such nature as to render compliance with all the
				terms of subsection (a) impracticable, may make application to the Commission
				for relief from part of these terms. After consideration of the reasons given
				when asking for relief, the Commission may allow the omission of part of these
				requirements.
(c) Billing. - Meters
				will be read as nearly as possible at regular intervals. This interval may be
				monthly, or quarterly, however no change shall be made in the billing interval
				except on approval of the Commission.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-24 - SALE OF WATER

Current through Register Vol. 39, No. 2, July 15, 2024
No utility shall charge or demand or collect or receive any
				  greater or less or different compensation for sale of water, or for any service
				  connected therewith, than those rates and charges approved by the Commission
				  and in effect at that time.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-25 - ADJUSTMENT OF BILLS FOR METER ERROR

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Meter Fast.
(1) Whenever a meter in service is found,
				upon periodic, request or complaint test, to be more than two percent fast,
				additional tests shall be made at once, to determine the average error of the
				meter.
(2) Whenever a meter is
				found, upon periodic, request or complaint test, to have an average error of
				registration of more than two percent (2%) fast, the utility shall recalculate
				the monthly bills for a period equal to one-half of the time elapsed since the
				last test, but in no case shall this period exceed six (6) months. (See
				exception noted in subsection (d).) The method of recalculating the monthly
				bills shall be as shown in the following example:
Example: A meter upon test was found to register five percent
				  (5%) fast. The consumption registered for a billing period previous to test was
				  105,000 gallons. The error in registration is determined by dividing 105,000 by
				  100% plus 5% or 105% which result is 1,000, this multiplied by 100 is 100,000
				  gallons, which is the proper amount to be billed. After making such
				  recalculations the utility shall refund to the customer an amount equal to the
				  difference between the amount previously billed and the amount calculated as
				  being the proper charge.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-26 - INTERPRETATIONS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Residential
				Service.
(1) "Residential service" is defined
				as service to a householder or tenant living in a separate house or a separate
				apartment in an apartment building.
(2) Should the owner of a multiple apartment
				building undertake to furnish water to his tenants as a part of their monthly
				rent, then such service shall be classed as "Commercial."
(3) A close member of a householder's family,
				living with that householder and using the same water facilities, shall not be
				classified as an additional service or as "Commercial."
(4) In cases where a householder or tenant
				devotes some portion of the occupied building to commercial use and uses the
				remainder as a residence, then the predominant use of water shall constitute
				the basis for classification as either residential or commercial.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-27 - FIRE PROTECTION SERVICE

Current through Register Vol. 39, No. 2, July 15, 2024
(a) The rate
				fixed in the schedule to be paid for fire hydrants contemplates the use of a
				sufficient amount of water through said hydrants for the bona fide purpose of
				extinguishing fires, by or under the supervision of fire department employees
				or officials, and does not authorize the use of said hydrants and the water
				that flows therefrom by any unauthorized person.
(b) The company may require all new consumers
				who desire both regular commercial service and fire protection service to
				install separate service lines, one to be used only for fire protection. The
				company may require all old consumers who now have only one service connection
				for combined commercial service and for fire protection to install separate
				lines, all expenses incurred in making such change to be paid for by the
				company. In cases where separate lines are installed, the consumer is not
				permitted to take water from the fire protection line except for the
				extinguishing of fires or for fire drills. Neither will the company permit an
				interconnection to be made between the regular service line and the fire
				protection line.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-28 - METER TESTING FACILITIES AND EQUIPMENT

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Meter
				Test. - Each utility shall, unless specifically excused by the Commission,
				provide for and have available such meter-testing instruments and other
				equipment and facilities as may be necessary to make the tests required by
				these rules or other orders of the Commission. Such equipment and facilities
				shall be satisfactory to and approved by the Commission and shall be available
				at all reasonable times for the inspection and use of any authorized
				representative of the Commission.
(b) Certification of Instruments and
				Equipment. - All testing instruments and other equipment shall at all times be
				accompanied by a certificate signed by a proper authority giving the date when
				it was last certified and adjusted, and certificates, when superseded, shall be
				kept on file in the office of the utility.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-29 - WATER METER ACCURACY

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Installation
				Test. - Every water service meter, whether new or repaired, shall be in good
				order and shall be correct to within 2% fast or slow before being installed for
				the use of any customer.
(b) Meter
				Test Flows. - The following test rates are recommended for conducting test:
It is recommended that no less than three rates of flow be
				  used.
Meter
Allowable Range Test Flow Gallons per
							 Minute
Recommended Test Rate Flow
Gallons per Minute
Size
Min.
Max.
Min.
Med.
Max.
1 1/2
5
100
5
25
100
2
8
160
8
40
160
3
16
300
15*
100
300
4
28
500
15*
250
500
6
48
1000
20*
500
1000
*Note - A meter failing to register 5% of the water passed at
				  those rates marked * should not be installed without correction.
(c) Method of Testing. - All tests
				to determine the accuracy of registration of any water service meter shall be
				made with suitable testing instruments.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-30 - LOCATION OF METERS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Accessibility.
				- In the interest of safety and convenience to the customer, and as a measure
				of economical operation to the utility, it is required that all meters should
				be located at the curb; provided however, that when such location is
				impractical, meters shall be placed outside of the customer's building as near
				as possible to the point where the utility's "service connection" joins the
				"customer's service line"; provided, further, if neither of the foregoing
				requirements can be complied with on account of physical, economic, or climatic
				conditions, the meter may be placed within the building, preferably in the
				cellar, and when so placed within the building, the meter shall be so located
				that it will be easily accessible for reading and protected from freezing and
				mechanical damage.
(b) Meter
				Grouping. - When a number of meters are grouped, every meter shall be tagged as
				to indicate the particular customer or premise served by it.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-32 - PERIODIC TEST

Current through Register Vol. 39, No. 2, July 15, 2024
Meters of a compound, fireline, or turbine type containing a
				  current meter unit in a system supplying clear spring or well water shall be
				  periodically tested as follows. Under average conditions the following
				  intervals between tests shall not be exceeded.
Meter Sizes
Years Between Tests
1 1/2
4
2
4
3
3
4
2
6
1
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-33 - REQUEST TEST

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Procedure. -
				Each utility furnishing water service shall, without charge, make a test of the
				accuracy of any water meter upon request of the customer, provided the customer
				does not request such test more frequently than once in twenty-four months. If
				a customer requests a meter be tested more frequently than once in twenty-four
				months and if such meter shall be found to register not more than two percent
				fast, the customer shall pay to the utility the fee as fixed by the Commission
				in subsection (b) of this rule. A report giving the result of each request test
				shall be made to the customer and to the Utilities Commission with a copy of
				the Public Staff, and the complete original record shall be kept on file in the
				office of the utility for at least five years. The customer or his
				representative may be present when this test is run.
(b) Charge. - All tests shall be made as soon
				as practicable. The charges fixed by the Commission for making such tests are
				as follows:
Outlet 1 inch or less
$2.50
Outlet 2 inches and over 1 inch
3.00
Outlet 3 inches and over 2 inches
3.75
Outlet 4 inches and over 3 inches
4.50
NCUC Docket No. M-100,
				  Sub 75, 10/27/ 77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-34 - METER TEST RECORDS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Reporting. - A
				complete record of all tests and adjustments with sufficient data to allow
				checking of test calculations shall be recorded by the meter man and shall be
				reported to the Commission as required on such form or forms as may be
				prescribed by the Commission.
The test records shall be so kept that they may be readily
				  inspected and checked by the Commission or Public Staff.
(b) Meter Records. - All meters shall have a
				number plainly stenciled or stamped on the meter case or lid, or stamped upon a
				metal strip, suitably attached to meter or case.
It is recommended that a separate card be prepared for each
				  meter; that this card be so arranged that the date and data of each test may be
				  entered thereon; that the card be of such character that a marker system can be
				  used that will record the date of the last test and indicate the proper date
				  for the next periodic test required by these rules.
(c) Preservation of Records.
Type of Records
Length of Time to Be Retained
Interruption of
2 years from date of interruption
Service Records
Accident Records
Permanently
Meter Test Records
5 years
Pressure Records
2 years
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-35 - UNIFORM SYSTEM OF ACCOUNTS

Current through Register Vol. 39, No. 2, July 15, 2024
The Uniform System of Accounts for Water Utilities as revised
				  in 1984 by the National Association of Regulatory Utility Commissioners, and
				  all subsequent revisions thereto unless otherwise ordered by the Commission,
				  are hereby adopted by this Commission as the accounting rules of this
				  Commission for water companies and are prescribed for the use of all water
				  utilities under the jurisdiction of the North Carolina Utilities Commission
				  having annual gross operating revenues of $10,000 or more derived from the
				  sales of water, viz:
Uniform System of Accounts for Class A Water Utilities -
				  1984.
Uniform System of Accounts for Class B Water Utilities -
				  1984.
Uniform System of Accounts for Class C Water Utilities -
				  1984.
NCUC Docket No. W-100,
				  Sub 3, 5/24/74; NCUC Docket No. W-100, Sub 18,
				  6/1/92.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-36 - AVAILABILITY RATES

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Definitions.
(1) "Availability rate" - means a fee or
				charge paid to a water utility by a subscriber thereof for the availability of
				water service being provided by the utility in a specific subdivision or real
				estate development.
(2) "Customer"
				or "subscriber" - for purposes of this rule, means a person who is a nonuser of
				the water service provided by a water utility and who has subscribed to the
				availability of water service.
(a) If a person
				subscribes to availability of service to more than one lot, that person shall
				be considered a separate customer for each separate lot served: except that two
				lots occupied by a single dwelling may be considered as a single lot when the
				dwelling occupies a portion of both lots in such a manner that no additional
				separate dwellings can reasonably be anticipated on the lots.
(3) "Availability of water
				service" - means that water of adequate quantity, quality and pressure is
				available at all times in a water main located within 75 feet of the boundary
				of the subscriber's property served, or such other distance as the Commission
				deems reasonable, whether or not water is actually taken from the system by the
				subscriber, and whether or not a service outlet is located inside the boundary
				of the property served.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-37 - BONDS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Except as
				provided in paragraph (f), before temporary operating authority, or a
				certificate of convenience and necessity is granted to a water or sewer utility
				company, or before a water or sewer utility company extends service into
				territory contiguous to that already occupied, without regard to the date of
				the issuance of the existing franchise, the company must furnish a bond to the
				Commission as required by G.S. 62 110.3. The company shall ensure that the bond
				is renewed as necessary to maintain it in continuous force in conformity to the
				rules herein.
(b) The form of the
				bond shall be as in the Appendix to this Chapter.
(c) The amount of the bond shall be set by
				the Commission on the basis of evidence presented during the application
				proceeding. In the case of a no-protest application proceeding, the amount of
				the bond shall be based on information in the application. In the event that
				the parties cannot agree on the appropriate amount, the issue shall be referred
				to the Commission for final decision. In setting the amount of a bond, the
				Commission shall consider and make appropriate findings as to the following:
(1) Whether the applicant holds other water
				or sewer franchises in this State, and if so its record of operation,
(2) The number of customers the applicant now
				serves and proposes to serve,
(3)
				The likelihood of future expansion needs of the service,
(4) If the applicant is acquiring an existing
				company, the age, condition and type of the equipment,
(5) Any other relevant factors, including the
				design of the system, and
(6) In
				the case of a contiguous extension, both the original service area and the
				proposed extension.
The bond shall be in an amount, not less than ten thousand
				  dollars ($10,000), sufficient to provide financial responsibility in a manner
				  acceptable to the Commission.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-38 - NOTIFICATION OF CONTIGUOUS EXTENSION

Current through Register Vol. 39, No. 2, July 15, 2024
(a) At
				least 30 days prior to constructing, acquiring, or beginning the operation of
				any public utility plant or equipment capable of providing water utility
				service to customers in territory contiguous to that already occupied, for
				which, by virtue of its contiguity, no certificate of public convenience and
				necessity is required, a public utility shall provide written notice to the
				Commission of its intention to construct, acquire, or begin operation of such
				plant. The notice shall be in a form approved by the Commission and shall
				identify the area to be served by the extension.
(b) For purposes of this Rule, the phrase
				"territory contiguous to that already occupied" shall mean territory that is
				immediately adjacent. In order to be immediately adjacent, the territory must
				share a significant common boundary line with that already occupied. There may
				be a geographic feature such as a roadway or stream along this boundary line,
				but there must not be any intervening land or any substantial body of water.
				The territory must be immediately adjacent to territory that is already
				occupied by the water utility. A water utility occupies a territory by the
				presence of its plant in the territory. A contiguous extension may not be made
				across unoccupied territory that will not be served by the extension, whether
				franchised to the utility or not.
NCUC Docket No. W-100,
				  Sub 17, 2/28/95.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-39 - WATER SYSTEM IMPROVEMENT CHARGE MECHANISM

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Scope
				of Rule. - This rule provides the procedure for the approval and administration
				of a rate adjustment mechanism pursuant to
				G.S.
				62-133.12 to allow a utility to recover the
				incremental depreciation expense and capital costs related to the utility's
				reasonable and prudently incurred investment in eligible water system
				improvements.
(b) Definitions. - As
				used in this rule:
(1) "Capital costs" means
				the pretax return on costs permitted to be capitalized pursuant to the National
				Association of Regulatory Utility Commissioners (NARUC) Uniform System of
				Accounts, net of accumulated depreciation and accumulated deferred income
				taxes, using the current federal and state income tax rates and the utility's
				capital structure, cost of long-term debt, and return on equity approved in the
				utility's most recent general rate case.
(2) "Depreciation expense" means the annual
				depreciation accrual rates employed in the utility's most recent general rate
				case for the plant accounts in which the cost of each eligible water system
				improvement is recorded applied to the cost of eligible water system
				improvements.
(3) "Eligible water
				system improvements" means the improvements set forth in
				G.S.
				62-133.12(c) and shall
				include only those improvements found necessary by the Commission to provide
				safe, reliable, and efficient service in accordance with applicable water
				quality standards.
(4) "Incremental
				depreciation expense and capital costs" means depreciation expense and capital
				costs that have been incurred since the utility's most recent rate case and
				have not been included in the utility's cost of service for ratemaking
				purposes.
(5) "Water System
				Improvement Charge or WSIC" means an adjustment to customer bills that allows a
				utility to recover the WSIC Revenue Requirement.
(6) "WSIC Revenue Requirement" means the
				annual revenue required to allow a utility to recover the annual incremental
				depreciation expense and capital costs of eligible water system
				improvements.
(7) "WSIC Period"
				means the 12-month period ended December 31 for Aqua North Carolina, Inc. and
				the 12-month period ended March 31 for Utilities, Inc., and its North Carolina
				affiliates. The WSIC Period for other water utilities shall be a 12-month
				period established by the Commission in conjunction with the approval of a WSIC
				mechanism for that utility.
(8)
				"WSIC mechanism" means a rate adjustment mechanism approved by the Commission
				in a general rate case pursuant to
				G.S.
				62-133.12.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-40 - CONSUMPTION ADJUSTMENT MECHANISM FOR WATER UTILITIES

Current through Register Vol. 39, No. 2, July 15, 2024
(a)
				Scope of Rule.-This Rule provides the procedure for the approval and
				administration of a rate adjustment mechanism pursuant to
				G.S.
				62-133.12A, known as a Consumption Adjustment
				Mechanism for Water Utilities (CAM-W). This mechanism, if authorized by the
				Commission in a general rate case proceeding, allows a water utility to track
				and true-up variations in average per customer water usage from baseline
				consumption levels established by the Commission in the utility's most recent
				general rate case proceeding and to subsequently apply to the Commission for
				authority to establish and adjust charges or credits to recover from or refund
				to customers the revenue associated with these variations. The rate adjustment
				mechanism allowed pursuant to this Rule is not applicable to a water utility's
				customers that are charged based upon a flat rate or purchased bulk water rate
				or to customers that are served by systems that the utility acquired after the
				date on which the utility filed its application and were not included in its
				most recent general rate case proceeding.
(b) Request for Approval of CAM-W.-A utility
				seeking approval of a CAM-W shall include in its application for a general rate
				increase pursuant to
				G.S.
				62-133 and Commission Rule R1-17 the
				following:
(1) A proposed structure of the
				CAM-W and a proposed method for calculating the charge or credit resulting from
				the CAM-W that are in sufficient detail to facilitate the Commission's review
				and determination whether the rate adjustment mechanism is appropriate to track
				and true-up variations in average per customer usage and whether the rate
				adjustment mechanism is in the public interest;
(2) A description of the customer
				classifications used within the current and any proposed rate schedules that
				the proposed CAM-W would apply to and the criteria used to group customers in a
				fair and reasonable manner;
(3) A
				three-year billing data analysis that includes a detailed breakdown of the
				monthly active customer counts and monthly usage data by blocks of 1,000
				gallons for each year, customer classification, and rate schedule;
(4) Testimony, affidavits, exhibits, sample
				calculations, or other evidence demonstrating that the CAM-W is appropriate to
				track and true-up variations in average per customer usage and that the CAM-W
				is in the public interest; and
(5)
				Any other information that the Commission may require by order or otherwise in
				the general rate case proceeding.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 7 › Section 11 R07-41 - PROCEDURE FOR DETERMINING FAIR VALUE AND ESTABLISHING RATE BASE FOR ACQUISITIONS OF GOVERNMENT-OWNED WATER SYSTEMS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Scope of
				Rule.-This Rule provides the procedural and filing requirements for the
				determination of the value of utility property for ratemaking purposes
				applicable when a utility acquires an existing water system owned by a
				municipality or county, or an authority or district established under Chapter
				162A of the General Statutes, and the utility makes an election pursuant to
				G.S.
				62-133.1A(a) to establish
				its rate base associated with the acquisition by using the fair value of the
				acquired property instead of original cost.
(b) Definitions.
(1) "Local Government Utility" means an
				existing water system owned by a municipality, county, or an authority or
				district established under Chapter 162A of the General Statutes.
(2) "Rate Division" means a separate rate
				schedule of a water utility for one or more established customer service
				areas.
(3) "Utility Valuation
				Expert" means a person qualified as an expert in the appraisal of utility plant
				whose proficiency is demonstrated and established pursuant to subsection (c) of
				this Rule.
(4) "Professional
				Engineer" means a person who has been duly licensed by the North Carolina State
				Board of Examiners for Engineers and Surveyors established by Chapter 89C of
				the General Statutes, including those persons who may be licensed by comity or
				endorsement.
(5) "Asset Purchase
				Agreement" means a contract for the sale of an existing water system between a
				water utility, as buyer, and a Local Government Utility, as seller, which is to
				be valued for purposes of rate base. The Asset Purchase Agreement shall reflect
				the price negotiated between the Public Utility purchaser and the Local
				Government Utility.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-01 - APPLICATION OF RULES

Current through Register Vol. 39, No. 2, July 15, 2024
(a) These rules
				shall apply to any person, firm, or corporation (except municipalities, or
				agents thereof) which is now or may hereafter become engaged as a public
				utility in the business of furnishing electric current for domestic, commercial
				or industrial consumers within the State of North Carolina.
(b) The rules are intended to define good
				practice which can normally be expected. They are intended to insure adequate
				service and to protect the public from unfair practices and the utilities from
				unreasonable demands. The cooperation of the utilities with the Commission and
				the Public Staff is expected.
(c)
				In any case where compliance with any of these rules introduces unusual
				difficulty, such rule may be temporarily waived by the Commission upon
				application of the utility. If in such case compliance with the rule would cost
				more than the results of such compliance are worth to the public and consumers
				of electric current, it may be permanently set aside by the
				Commission.
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-02 - DEFINITIONS

Current through Register Vol. 39, No. 2, July 15, 2024
In the interpretation of these rules the word "utility" shall
				  be taken to mean any person, firm or corporation engaged in the business of
				  supplying electric current to domestic, commercial, or industrial users within
				  this State except a municipality or electric membership corporation organized
				  under G.S. 117-6 et seq. and the word
				  "consumer" shall be taken to mean any person, firm, corporation, municipality,
				  or other political subdivision of the State supplied by any such utility.
				  Unless specifically stated otherwise, capacity of generation facilities is
				  provided in alternating current (AC) delivered at the point of interconnection
				  to the distribution or transmission facilities.
NCUC Docket No. E-100,
				  Sub 134, 3/18/2015.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-03 - RECORDS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) A complete
				record shall be kept of all tests and inspections required under these rules as
				to the quality or condition of service which is rendered.
(b) All records of tests shall contain
				complete information concerning the test, including the date, hour, and place
				where the test was made; the name of the person making the test, and the
				result.
(c) All records required by
				these rules shall be preserved by the utility for at least one year after they
				are made. Such records shall be kept within the State at the office or offices
				of the utility, and shall be open for examination by the Commission or its
				representatives or the Public Staff at all reasonable hours.
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-04 - REPORTS TO COMMISSION

Current through Register Vol. 39, No. 2, July 15, 2024
Each utility shall, at such times and in such form as the
				  Commission shall prescribe, report to the Commission and the Public Staff the
				  results of all tests required to be made or the information contained in any
				  records required to be kept by the utility.
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-04A - CUSTOMER SATISFACTION METRICS AND AVERAGE RESPONSE TIME PERFORMANCE

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Purpose. - The purpose of this rule is to
				establish standards for measuring and reporting customer call center
				performance by electric utilities that own and operate electric power systems
				in North Carolina.
(b)
				Applicability. - This rule applies to Duke Energy Carolinas, LLC, Duke Energy
				Progress, Inc., and Virginia Electric and Power Company, d/b/a Dominion North
				Carolina Power.
(c) Quarterly
				Reports.
(1) Each electric utility in this
				State shall file a report on its call center performance on a quarterly basis.
				The data reported shall be submitted within 30 days of the end of each
				quarter.
(2) Call center
				performance reports shall include:
(a)
				Customer satisfaction with the automated response system and customer service
				representatives.
(i) Customer satisfaction
				metrics shall be transaction-based.
(ii) Customer satisfaction metrics shall be
				based on customers rating their satisfaction with the automated response system
				and the customer service representatives.
(iii) Results from customers rating their
				satisfaction with the automated response system and the customer service
				representatives shall be reported to the Commission for each quarter and the
				preceding quarters, if any, of a calendar year.
(b) Answer Rate for live voice-handled calls
(i) Total calls answered by a customer
				service representative as a percentage of total calls received minus
				technology-handled calls shall be reported on a 12-month rolling average
				basis.
(c) Average Speed
				of Answer for live voice- and technology-handled calls.
(i) Average Speed of Answer in seconds shall
				be reported on a 12-month rolling average basis.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-04B - NEW RESIDENTIAL SERVICE INSTALLATION INDICES

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Purpose. -
				The purpose of this rule is to establish standards for measuring and reporting
				new residential service installations and the average number of days in
				construction per installation for both underground and overhead installations
				by electric utilities that own and operate electric power systems in North
				Carolina.
(b) Applicability. - This
				rule applies to Duke Energy Carolinas, LLC, Duke Energy Progress, Inc., and
				Virginia Electric and Power Company, d/b/a Dominion North Carolina
				Power.
(c) Annual Reports.
(1) Each electric utility in this State shall
				file a report on its new residential service installations on an annual basis.
				The data reported shall be submitted within 60 days of the end of each calendar
				year.
(2) Service installation
				reports shall include:
(a) The number of new
				residential service installations for both underground and overhead
				installations for the preceding calendar year.
(b) The average number of days in
				construction per installation for both underground and overhead installations
				for the preceding calendar year.
(3) The beginning point for measuring the
				number of days in construction for both underground and overhead installations
				shall be the date the builder or customer acknowledges that the building site
				is ready for the installation work to begin. This occurs after the meter base
				and load wires have been installed, the site is to final grade, no obstacles
				impede construction, and any other construction prerequisites have been
				satisfied.
(4) The ending point for
				measuring the number of days in construction for both underground and overhead
				installations shall be the date when new service is energized to the meter
				base.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-05 - INSPECTION OF PLANT AND EQUIPMENT

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Each
				utility shall maintain its plant, distribution system and facilities at all
				times in proper condition for use in rendering safe and adequate
				service.
(b) Each utility shall,
				upon request of the Commission or the Public Staff, file with it a statement
				regarding the condition and adequacy of its plant, equipment, facilities and
				service in such form as may be required by the Commission.
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-06 - COMPLAINTS

Current through Register Vol. 39, No. 2, July 15, 2024
Each utility shall make a full and prompt investigation of
				  all service complaints made to it by its consumers, either directly or through
				  the Commission or the Public Staff. It shall keep a record of all such
				  complaints received which record shall show the name and address of the
				  complainant, the date and character of the complaint and the adjustment or
				  disposal made thereof. Such record shall be kept for a period of one
				  year.
NCUC Docket No. M-100,
				  Sub 75, 10/27/77.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-07 - INFORMATION FOR CONSUMERS

Current through Register Vol. 39, No. 2, July 15, 2024
Each utility shall upon request inform its consumers as to
				  the method of reading meters. It is recommended that an exhibition meter be
				  kept on display in each office maintained by a utility.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Section 11 R08-08 - METER READINGS AND BILL FORMS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Bills shall
				be rendered for metered service periodically, and shall show the readings of
				the meter at the beginning and end of the period for which the bill is
				rendered, the number and kinds of units of service supplied, and the date of
				the last meter reading.
(b) Each
				bill shall bear upon its face the date when the bill was mailed, or left at the
				premises of the consumer, or the latest date on which it may be paid without
				loss of discount or incurring of penalty.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Article 3 - METERS, METER TESTS AND RECORDS › Section 11 R08-09 - LOCATION AND CONTROL OF METERS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) No
				  consumer's meter shall be installed in any location where it may be
				  unreasonably exposed to heat, cold, dampness or other cause of damage, or in
				  any unduly dirty or inaccessible location.
(b) Unless otherwise authorized by the
				  Commission, each electric utility shall provide, install, and continue to own
				  and maintain all meters necessary for the measurement of electric energy
				  consumed by its customers.
(c) All
				  meters shall be of a standard type that meets applicable industry standards for
				  the type and application of electric utility service.
(d) Meters shall be placed on stable and
				  unobstructed supports sufficient for the purpose of maintaining the integrity
				  of the meter, meter base, and any other appurtenant equipment necessary for
				  metered utility service.
(e) Meters
				  shall be easily accessible and acceptable clearances shall be maintained on all
				  sides of enclosures for installing, removing, reading, testing, communicating,
				  and making necessary adjustments and repairs. Such clearances must allow for
				  any hinged doors or panels to be opened a minimum of 90 degrees. When two or
				  more meter enclosures are placed on one meter board, each meter enclosure shall
				  be tagged to indicate the circuit metered.
(f) Each customer shall provide and maintain
				  a suitable and convenient place for the location of meters, where they will be
				  readily accessible at any reasonable hour for the purpose of reading, testing,
				  repairing, removing etc., and such other appliances owned by the utility and
				  placed on the premises of the customer shall be so placed as to be readily
				  accessible at such times as are necessary, and the authorized agent of the
				  utility shall have authority to visit such meters and appurtenances at such
				  times as are necessary in the conduct of the business of the utility.
NCUC Docket No. E-100,
					 Sub 153, 11/27/2019.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Article 3 - METERS, METER TESTS AND RECORDS › Section 11 R08-10 - TESTING FACILITIES

Current through Register Vol. 39, No. 2, July 15, 2024
(a) Each utility
				  furnishing metered electric service shall, unless specifically excused by the
				  Commission, provide and have available such meter laboratory, standard meters,
				  instruments, and facilities as may be necessary to make the tests required by
				  these rules, together with such portable indicating electrical testing
				  instruments, watt hour meters, and facilities of suitable type and range for
				  testing service watt hour meters, voltmeters and other electrical equipment,
				  used in its operations, as may be deemed necessary and satisfactory to the
				  Commission.
(b) All portable
				  indicating electrical testing instruments, when in regular use for testing
				  purposes, shall be checked against suitable reference standards periodically,
				  and with such frequency as to insure their accuracy whenever used in testing
				  service meters of the utility.
NCUC Docket No. E-100,
					 Sub 153, 11/27/19.
North Carolina Administrative Code › Title 04 - COMMERCE › Chapter 11 - UTILITIES COMMISSION › Chapter 8 › Article 3 - METERS, METER TESTS AND RECORDS › Section 11 R08-11 - METHOD OF DETERMINING AVERAGE ERROR OF METERS

Current through Register Vol. 39, No. 2, July 15, 2024
(a) The average
				  percent registration of a watt hour meter shall be determined using one of the
				  following methods prescribed by the American National Standards Institute
				  (ANSI) Standard C12.1 - Code for Electricity Metering, where "FL" means the
				  percent registration at full load test amps and unity power factor, "LL" means
				  the percent registration at light load test amps and unity power factor, and
				  "PF" means the percent registration at full load test amps and 50% power
				  factor:
(1) Method 1: Average percent
				  registration = (4FL + LL)/5.
(2)
				  Method 2: Average percent registration = (FL + LL)/2.
(3) Method 3: Average percent registration =
				  registration at a single load point when this single load point represents the
				  registration within the range.
(4)
				  Method 4: Average percent registration = (4FL + 2LL + PF)/7.