Missouri Code of State Regulations › Title 20 - DEPARTMENT OF COMMERCE AND INSURANCE › Division 4240 - Public Service Commission › Chapter 34 - Emergency Telephone Service Standards › Section 20 CSR 4240-34.050 - Subscriber Record Information and Service Order Standards for Facilities Based Companies

Current through Register Vol. 49, No. 14, July 15, 2024
PURPOSE: This rule prescribes the procedures to be
				  employed where subscriber record information and service order standards
				  involve facilities based companies.
(1) Facilities based basic local exchange
				telecommunications service providers shall-
(A) In conjunction with E-911 service
				providers, adopt E-911 interfacing methods according to standards for E-911
				information interfacing established by National Emergency Number Association
				(NENA);
(B) Adopt and comply with
				operating methods established by the E-911 service provider for updating
				subscriber records into the E-911 database;
(C) According to the E-911 service provider's
				procedures, properly update subscriber records into the E-911 database, or
				transmit accurate subscriber records to the E-911 service provider, no later
				than the end of the next business day after establishing basic local exchange
				telecommunications service to the subscriber;
(D) According to the E-911 service provider's
				procedures, properly update subscriber records into the E-911 database, or
				transmit accurate subscriber records to the E-911 service provider, no later
				than the end of the next business day after receiving accurate subscriber
				records from a reseller;
(E) Where
				required by tariff to make subscriber records available so that the E-911
				service provider can remotely poll subscriber records, the facilities based
				basic local exchange telecommunications company shall make such accurate
				records available to the E-911 service provider no later than the end of the
				next business day after establishing the subscriber's basic local exchange
				telecommunications service;
(F)
				Conduct all service order activity resulting in the disconnection, moving, or
				changing of a subscriber's name, premises street address, premises telephone
				number, or basic local exchange telecommunications service provider information
				in accordance with the installation of basic local exchange telecommunications
				service as per (1)(A), (B), (C), (D) and (E) above;
(G) Where required by the E-911 service
				provider's operating methods, conduct all service order activity resulting in
				the porting of local telephone numbers according to NENA standards and
				including the following:
1. Donor companies
				shall transmit an unlock transaction to the E-911 service provider no later
				than the end of the next business day after having completed service order
				activity resulting in porting a local telephone number; and
2. Recipient companies shall transmit a
				migrate transaction to the E-911 service provider no later than the end of the
				next business day following the date on which the E-911 service provider makes
				the subscriber's record available for updating; and
(H) Obtain a company identifier as
				established in NENA publication 02-001, NENA recommended formats for data
				exchange.