reglab/statecodes huggingface dataset:
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.09 - Level 1 Review

Current through Register Vol. 51, No. 14, July 12, 2024
A. The utility shall evaluate a Level 1 small generator facility for the potential for adverse system impacts using the following:
(1) For interconnection of a proposed small generator facility:
(a) To a radial distribution circuit, the aggregate generation on the circuit, including the proposed small generator facility, may not exceed 15 percent of the line section annual peak load as most recently measured at the substation or calculated for the line section; or
(b) To a spot network:
(i) On the load side of spot network protectors, the proposed small generator facility shall utilize an inverter-based equipment package;
(ii) The interconnection equipment proposed for the small generator facility is lab-certified; and
(iii) The aggregate generation of all interconnected small generator facilities may not exceed 5 percent of the spot network's maximum load if the spot network serves more than one customer;
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.10 - Level 2 Review

Current through Register Vol. 51, No. 14, July 12, 2024
A. The utility shall evaluate a Level 2 small generator facility for the potential for adverse system impacts using the following:
(1) For interconnection of a proposed small generator facility:
(a) To a radial distribution circuit, the aggregate generation on the circuit, including the proposed small generator facility, may not exceed 15 percent of the line section annual peak load most recently measured at the substation or calculated for the line section; or
(b) To a spot network:
(i) When the interconnection of a proposed small generator facility is to the load side of spot network protectors, the proposed small generator facility shall utilize an inverter-based equipment package;
(ii) The applicant's interconnection equipment proposed for the small generator facility shall be lab-certified or field-approved; and
(iii) A small generator facility, when aggregated with other generation, the aggregate generation on the spot network, may not exceed 5 percent of a spot network's maximum load if the spot network serves more than one customer;
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.11 - Level 3 Review

Current through Register Vol. 51, No. 14, July 12, 2024
A. The utility shall use the Level 3 review procedure for an interconnection request that meets the Level 3 criteria in Regulation .08 of this chapter.
B. Queue Position.
(1) Once the interconnection request is considered complete by the utility, the utility shall assign a queue position based upon the date and time the interconnection request is determined to be complete.
(2) The queue position of each interconnection request shall be used to determine the potential adverse system impact of the small generator facility based on the relevant screening criteria.
(3) The utility shall notify the applicant of any other higher queue position applicants on the same radial line or area network that the applicant is seeking to interconnect to.
(4) Queue position may not be forfeited or otherwise impacted by any pending dispute submitted under the provisions of Regulation .13 of this chapter.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.12 - Level 4 Study Review

Current through Register Vol. 51, No. 14, July 12, 2024
A. A utility shall use the Level 4 study review procedure for an interconnection request that meets the Level 4 criteria in Regulation .08 of this chapter.
B. Interconnection Request.
(1) Within 5 business days from receipt of an interconnection request, the utility shall notify the applicant whether the request is
(a) Complete; or
(b) Incomplete.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.13 - Dispute Resolution

Current through Register Vol. 51, No. 14, July 12, 2024
A. The applicant and utility shall attempt to resolve all disputes regarding interconnection as provided in this regulation promptly, equitably, and in a good faith manner.
B. Dispute Resolution Before the Commission.
(1) If a dispute arises, the applicant or utility may seek immediate resolution through the procedures of COMAR 20.32.01, or an alternative dispute resolution process approved by the Commission, by providing written notice to the Commission and the other party stating the issues in dispute.
(2) Dispute resolution shall be conducted in an informal, expeditious manner to reach resolution with minimal costs and delay.
(3) If available, dispute resolution may be conducted by phone.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.09 - Small Generator Facility Interconnection Standards › Section 20.50.09.14 - Record Retention and Reporting Requirements

Current through Register Vol. 51, No. 14, July 12, 2024
A. A utility shall retain records of the following for a minimum of 7 years:
(1) The total number nameplate capacity and total fees charged for the interconnection requests received, approved, and denied under Level 1, Level 2, Level 3, and Level 4 reviews;
(2) The number of evaluations of interconnections requests approved and denied using any alternate process under Level 1, Level 2, Level 3, and Level 4 reviews;
(3) The fuel type, if appropriate, total number, and nameplate capacity of small generator facilities approved in each of the following categories:
(a) Net metering;
(b) Emergency standby capable of operating in parallel;
(c) Behind the meter load offset;
(d) Combined heat and power;
(e) Energy storage devices; and
(f) Other;
(4) The number of interconnection requests that were not processed within the deadlines established for Level 1, Level 2, Level 3, and Level 4 reviews in this chapter;
(5) The number of scoping meetings held, the number of feasibility studies, impact studies, and facility studies performed, and the fees charged for these studies;
(6) The justifications for the actions taken to deny interconnection requests;
(7) The number of interconnection requests that were not processed within the deadlines established for Level 1, Level 2, Level 3, and Level 4 reviews in this chapter due to a PJM Interconnection, LLC market process study; and
(8) Any special operating requirements required in interconnection agreements, which are permitted only for generating facilities with a nameplate capacity greater than 2 MW, that are not part of the utility's standard operating procedures applicable to small generator facilities.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.01 - General

Current through Register Vol. 51, No. 14, July 12, 2024
A. Net Energy Metering. An electric company shall provide net metering of electric service to eligible customer-generators using a meter capable of net energy metering until the rated generating capacity of all eligible customer-generators in the State reaches 1,500 megawatts.
B. Maximum Size of Electric Generating System " Net Metering. An electric company may not provide net energy metering to an eligible customer-generator operating an electric generating system that has a rated capacity of more than 2 megawatts.
C. Micro Combined Heat and Power Electric Generating System. An electric company may not provide net energy metering to an eligible customer-generator operating a micro combined heat and power electric generating system that has a rated capacity of more than 30 kilowatts.
D. Qualifying for Net Energy Metering.
(1) In order to initially qualify for net energy metering:
(a) An eligible customer-generator shall comply with the provisions of COMAR 20.50.09; and
(b) The eligible customer-generator's proposed electric generating system may not exceed 200 percent of the eligible customer-generator's baseline annual usage.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.02 - Metering

Current through Register Vol. 51, No. 14, July 12, 2024
An electric company shall ensure that a meter installed for net energy metering is capable of measuring the flow of electricity in two directions.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.03 - Tariffs and Contracts

Current through Register Vol. 51, No. 14, July 12, 2024
A. An electric company shall offer net energy metering service to an eligible customer-generator under a Commission-approved standard contract or tariff.
B. An electric company's tariff or contract for net metering shall contain an energy rate, a rate structure, and any monthly charge identical to the monthly contract or tariff charge paid by a customer of the rate class in which the eligible customer-generator would be a member if they were not receiving net energy metering service.
C. An electric company may not include in an eligible customer-generator's bill rates, charges or fees that raise the eligible customer-generator's minimum monthly charge above that of customers of the same rate class to which the eligible customer-generator would otherwise be assigned.
D. An electric company may not charge to an eligible customer-generator new or additional demand charges, standby charges, customer charges, or minimum monthly charges.
E. An electric company may not require an eligible customer-generator whose electric generating system meets the requirements of this chapter to:
(1) Install additional controls;
(2) Perform or pay for additional tests; or
(3) Purchase additional liability insurance.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.04 - Calculation of Net Energy

Current through Register Vol. 51, No. 14, July 12, 2024
A. Net Energy Calculation. An electric company shall calculate net energy in accordance with this regulation.
B. Metering Net Energy " The electric company shall meter net energy produced or consumed on a regular basis in accordance with standard metering practice under this subtitle.
C. Energy Usage Exceeds Generation " Billing. If the electricity used by an eligible customer-generator exceeds the electricity generated by the eligible customer-generator in a billing month, an electric company shall bill the eligible customer-generator for usage under the terms of Regulation .03 of this chapter.
D. Generation Exceeds Usage " Billing. If the electricity generated by an eligible customer-generator exceeds the customer's usage, an electric company shall only bill the eligible customer-generator a customer charge.
E. Conversion of Excess Generation " Billing. An electric company shall convert any excess electric generation described in §D of this regulation into generation credits upon billing, consistent with the provisions of Regulation .05 of this chapter.
F. Commercial Customers.
(1) An electric company shall use the net hourly energy consumed or produced to assign the energy requirement for commercial eligible customer-generators with interval metering equipment.
(2) PJM shall use the net energy metered each hour, positive or negative, for the settlement process, even in cases when the total usage by the customer in a month exceeds the electricity generated by a commercial eligible customer-generator with interval metering equipment.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.05 - Net Excess Generation

Current through Register Vol. 51, No. 14, July 12, 2024
A. Generation Conversion - Dollar Amount. An electric utility shall convert an eligible customer-generator's net excess generation to a dollar amount according to this regulation.
B. Conversion Calculation.
(1) Except as provided in §C of this regulation, an electric company shall convert net excess generation from kilowatt-hours to dollars by multiplying the net excess generation by the generation or commodity portion of the rate that the eligible customer-generator would have been charged by the electric company averaged over the previous 12-month period ending with the billing cycle that is complete immediately prior to the end of April.
(2) For customers served by an electricity supplier, the utility shall convert net excess generation in the same manner as described in §B(1) of this regulation except that the dollar value of the net excess generation shall be equal to the generation or commodity rate that the customer would have been charged by the electricity supplier multiplied by the number of kilowatt-hours of net excess generation.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.06 - Safety Standards and Controls for Net Energy Metering

Current through Register Vol. 51, No. 14, July 12, 2024
An electric generating system used by an eligible customer-generator for net energy metering shall meet all applicable safety and performance standards incorporated by reference in COMAR 20.50.02.02C.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.07 - Meter Aggregation

Current through Register Vol. 51, No. 14, July 12, 2024
A. When requested in writing by a qualified eligible customer-generator under §B of this regulation, an electric utility shall provide meter aggregation.
B. Customers Qualifying for Aggregation. The following electric utility eligible customer-generators are qualified to request meter aggregation under §A of this regulation:
(1) An eligible customer-generator using electrical service for agriculture;
(2) An eligible customer-generator who is a not-for-profit organization or a not-for-profit business; or
(3) An eligible customer-generator who is a municipal or county government or its affiliated organizations.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.10 - Net Metering › Section 20.50.10.08 - Meter Aggregation Method

Current through Register Vol. 51, No. 14, July 12, 2024
A. This regulation applies to an eligible customer-generator qualifying for meter aggregation under Regulation .07 of this chapter.
B. Virtual Meter Aggregation.
(1) If an aggregation qualified eligible customer-generator's electrical services are not located close enough to physically interconnect metered service, the electric company shall sum the usage and excess generation of all applicable accounts on a kilowatt-hour basis over each billing period prior to calculating the customer's excess generation for that billing period.
(2) The electric company shall allocate generated electricity to each account per the instructions of the eligible customer-generator.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.01 - CVRZ, Voltage Survey Plan, and Voltage Survey Requirement

Current through Register Vol. 51, No. 14, July 12, 2024
A. Within 60 days after the effective date of these regulations, each electric company shall file for Commission approval:
(1) A list and location map for all CVRZs within its service territory, if applicable; or
(2) If no CVRZs are designated in its service territory, its voltage survey plan.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.02 - Contact Voltage Survey Equipment

Current through Register Vol. 51, No. 14, July 12, 2024
Each electric company shall include in its voltage survey plan all equipment used for detecting contact voltage. The type of equipment shall be certified by an independent test laboratory as being able to reliably detect voltages of 6 to 600 volts and this certification shall be included with the electric company's voltage survey plan filing.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.03 - Contact Voltage Survey Test Results

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each electric company shall make an area safe after detecting a potential contact voltage condition during its contact voltage survey until the potential condition can be confirmed under §B of this regulation.
B. Each electric company shall confirm and document all contact voltage detected in its contact voltage survey using a voltmeter and a 500 ohm shunt resistor.
C. For each contact voltage measurement under §B of this regulation greater than or equal to one volt (60 Hertz Alternating Current), each electric company shall:
(1) Perform a contact voltage survey on all objects and surfaces that are capable of conducting electricity and are publicly accessible within a minimum 30 foot radius of the location of the measured contact voltage;
(2) When an electric distribution plant or an electric company-owned or-maintained streetlight is indicating contact voltage, immediately and continuously make the area safe, and use best efforts to make a permanent repair to mitigate the contact voltage as soon as possible, but not later than 45 days, however, a temporary measure to mitigate contact voltage may last longer than 45 days in extraordinary circumstances provided the area remains safe;
(3) When non-electric company property is indicating contact voltage, immediately use best efforts to make the area safe and immediately use best efforts to notify the customer or responsible person associated with the premises or the customer-owned facility of the unsafe condition and the need for the customer to make a permanent repair to mitigate contact voltage; and
(4) Maintain written records of its actions to make the area safe and to mitigate the contact voltage.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.04 - Compliance Reporting and Certification

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each electric company shall file, on a form approved by the Commission, an annual compliance report with the Commission:
(1) Describing the results of its contact voltage surveys; and
(2) Summarizing each known contact voltage electric shock and each contact voltage electric shock complaint received from a member of the public, whether the shock affected a person or animal.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.05 - Civil Penalty

Current through Register Vol. 51, No. 14, July 12, 2024
An electric company's failure to comply with this subtitle may subject the company to civil penalties under the Public Utilities Article.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.11 - Deanna Camille Green Rule - Contact Voltage Survey Requirement and Reporting › Section 20.50.11.06 - Waivers and Modifications

Current through Register Vol. 51, No. 14, July 12, 2024
The Commission may, in its discretion, waive or modify any provision of this subtitle and may also impose additional requirements as circumstances warrant.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.01 - Applicability

Current through Register Vol. 51, No. 14, July 12, 2024
These regulations apply to an electric company under Commission jurisdiction with a total number of 40,000 or more customers served in Maryland.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.02 - System-Wide Reliability Standards

Current through Register Vol. 51, No. 14, July 12, 2024
A. Reliability Data. Each utility shall collect and maintain the data required to:
(1) Provide in its annual performance reports the reliability information specified in this regulation; and
(2) Demonstrate compliance with the reliability standards.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.03 - Poorest Performing Feeder Standard

Current through Register Vol. 51, No. 14, July 12, 2024
A. Poorest Performing Feeder Standard for Feeders Assigned to Maryland.
(1) A utility shall report in its annual performance report CAIDI, SAIDI, and SAIFI indices for all feeders assigned to Maryland that are identified by the utility as having the poorest feeder reliability.
(2) For each utility, each index shall be calculated and reported in the annual performance report using all interruption data, and all interruption data minus the following exclusions:
(a) Source loss, including any outage that occurs on the feeder by an event occurring external to the feeder;
(b) Major outage events; and
(c) Planned outages.
(3) For each utility, the feeders with poorest reliability shall be all feeders having circuit reliability performance 250 percent or more above the utility's System-Wide SAIFI and SAIDI, which shall be calculated in accordance with the exclusions identified in §A(2) of this regulation.
(4) No feeder shall appear in a utility's list of poorest performing feeders during three consecutive 12-month reporting periods, unless the utility has undertaken reasonable remediation measures to improve the performance of the feeder.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.04 - Multiple Device Activation Standard

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each utility shall report in its annual performance report the number of protective devices that activated five or more times during the prior 12-month reporting period specified in Regulation .02B(2) of this chapter causing sustained interruptions in electric service, excluding major outage events and planned outages, to more than ten Maryland customers.
B. For each device referenced in §A of this regulation, the utility shall evaluate and report in its annual performance report the cause for the multiple activations.
C. For each device referenced in §A of this regulation, the utility shall implement reasonable remediation measures to reduce the number of activations and describe the measures in its annual performance report.
D. For each device referenced in §A of this regulation, the device shall not experience five or more activations, including all customer sustained interruption data, during three consecutive 12- month reporting periods, unless the utility has undertaken reasonable remediation measures to improve the performance of the device.
E. If a utility fails to satisfy the standard in §D of this regulation, it shall provide a corrective action plan, preferably in its annual performance report but by no later than April 1.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.05 - Additional Reliability Indices Reporting

Current through Register Vol. 51, No. 14, July 12, 2024
A. A utility shall calculate and report in its supplemental annual performance report the following annual reliability information for its Maryland service territory:
(1) All IEEE major event days;
(2) Dates of all IEEE major event days; and
(3) Number of customers impacted by the IEEE major event day events.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.06 - Service Interruption Standard

Current through Register Vol. 51, No. 14, July 12, 2024
A. During each calendar year, a utility shall restore service within 8 hours, measured from when the utility knew or should have known of the outage, to at least 92 percent of its customers experiencing sustained interruptions during normal conditions.
B. During each calendar year, a utility shall restore service within 50 hours, measured from when the utility knew or should have known of the outage, to at least 95 percent of its customers experiencing sustained interruptions during major outage events where the total number of sustained interruptions is less than or equal to 400,000 or 40 percent of the utility's total number of customers, whichever is less.
C. If more than one major outage event subject to the standard set forth in §B of this regulation occurs during a calendar year, the restoration percentage shall be calculated by giving equal weight to all sustained interruptions occurring during the major outage events.
D. During each calendar year, a utility shall restore service as quickly and safely as permitted to its customers experiencing sustained interruptions during each major outage event in which the total number of sustained interruptions is greater than 400,000 or 40 percent of the utility's total number of customers, whichever is less.
E. If a utility fails to satisfy the standard in §A, B or D of this regulation during the previous calendar year, it shall provide a corrective action plan, preferably in its annual performance report but by no later than April 1.
F. In the calendar year these regulations become effective, §§A and B of this regulation shall apply from the effective date of the regulations until the end of the calendar year.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.07 - Downed Wire Response Standard

Current through Register Vol. 51, No. 14, July 12, 2024
A. Considering data for normal and major outage event conditions for a calendar year, each utility shall respond to a government emergency responder guarded downed electric utility wire within 3 hours after notification by a fire department, police department, or 911 emergency dispatcher at least 90 percent of the time.
B. If a utility fails to satisfy the standard in §A of this regulation during the previous calendar year, it shall provide a corrective action plan, preferably in its annual performance report but by no later than April 1.
C. Each utility shall coordinate its response to a government emergency responder guarded downed electric wire consistent with any program established by a fire department, police department, or 911 emergency dispatcher.
D. Each utility shall exercise reasonable care to reduce the potential hazard caused by a downed electric wire to which its employees, its customers, and the general public may be subjected.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.08 - Customer Communications Standards

Current through Register Vol. 51, No. 14, July 12, 2024
A. Customer Telephone Call Answer Time Standard. Each utility shall answer within 30 seconds, on an annual basis, at least 75 percent of all calls offered to the utility for customer service or outage reporting purposes.
B. Abandoned Call Rate Standard. Each utility shall achieve an annual average abandoned call percentage rate of 5 percent or less, calculated by dividing the total number of abandoned calls by the total number of calls offered to the utility for customer service or outage reporting purposes.
C. Busy Signals. Each utility shall design its telecommunications systems to accommodate expected volumes of customer calls with minimal or, if possible, no customer busy signals during both normal conditions and major outage events.
D. Other Customer Communications Information. Each utility shall state in its supplemental annual performance report:
(1) Based solely upon those calls offered to its customer service representatives:
(a) The percentage of calls that are answered within 30 seconds; and
(b) The abandoned call percentage rate; and
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.09 - Vegetation Management Requirements

Current through Register Vol. 51, No. 14, July 12, 2024
A. Intent and Scope.
(1) It is the intent of the Commission that a utility engage in vegetation management programs that are necessary and appropriate to maintain safety and electric system reliability.
(2) The standards set forth in this regulation shall constitute minimum vegetation management requirements applicable to utilities in the State, and are not intended to supersede or prohibit a utility's implementation of more aggressive vegetation management standards and practices.
(3) The vegetation management requirements in this chapter apply to the extent not limited by contract rights, property rights, or any controlling law or regulation of any unit of State or local government.
(4) This regulation applies to any electric transmission plant not regulated by the Federal Energy Regulatory Commission.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.10 - Periodic Equipment Inspections

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each utility shall adopt and follow written operation and maintenance procedures for its electric plant in order to maintain safe and reliable service. The operation and maintenance programs shall account for the utility's experience, good engineering practices, and judgment, and manufacturer's recommendations.
B. Each electric utility shall file its written operation and maintenance programs required under §A of this regulation with the Commission within 60 days from the effective date of these regulations and the programs shall be designed to achieve, at a minimum, the level of reliability established by the Commission's regulations.
C. If the electric utility makes a material change to its written operation and maintenance programs required under §B of this regulation, the utility shall file the change with the Commission not less than 60 days prior to implementing the change, unless exigent circumstances warrant implementation without prior notice, in which case the change shall be filed by no later than 30 days after implementation. The filing shall describe each change and the reason for the change.
D. The operation and maintenance programs required by §B of this regulation shall:
(1) Include the frequency or triggers for performing an inspection;
(2) Identify the electric plant inspections to be performed; and
(3) Identify acceptance criteria for the inspections.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.12 - Major Outage Event Response Plan

Current through Register Vol. 51, No. 14, July 12, 2024
A. Within 60 days of the effective date of this regulation, each utility shall file a major outage event response plan providing a description of and procedures for its response to major outage events, and performance measures associated with the assessment of the implementation of the major outage event response plan, including, but not limited, to the following topics and issues:
(1) Preparation, training, and drills;
(2) Early warning and storm tracking;
(3) Emergency organization structure;
(4) Activation and mobilization;
(5) Materials management and logistics;
(6) Major outage event restoration priorities, including, but not limited to:
(a) How the utility prioritizes restoration customers; and
(b) How the utility communicates with customers that are identified as high priority due to medical needs for electricity and how it schedules restoration actions for such customers;
(7) Damage assessment;
(8) Public safety, including wire down response;
(9) Crew deployment;
(10) External communications, including communications with emergency officials, the public, and other persons;
(11) Internal communications;
(12) Communications technology use, including high call volume capability and capacity;
(13) Development of estimated times of restoration and assessment of estimated times of restoration accuracy;
(14) Ramp-down; and
(15) Major outage event performance review.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.14 - Customer Perception Surveys

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each utility shall perform a customer perception survey no less than every 4 years.
B. The objective of the survey is to measure customer perceptions regarding the utility's overall performance, reliability performance, vegetation management activities, effectiveness of customer communications, and service quality performance.
C. By April 1, 2026, and every 4 years thereafter, unless otherwise directed by the Commission, each utility shall file customer perception survey results that shall be included with each utility's submittal under Regulation .02D(7)(b) of this chapter.
D. Each utility shall use a survey process as determined by the Commission, in which the survey question themes and associated rating scales shall be consistent among all utilities.
E. Each utility shall determine a communication methodology to reach customers in regard to collecting survey data and survey sample size to reflect a margin of error of plus or minus 5 percent at a minimum 90 percent confidence level for both the residential and commercial customer segments.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.15 - Resilience Plans

Current through Register Vol. 51, No. 14, July 12, 2024
A. This regulation applies after January 1, 2024.
B. An electric utility shall have resilience plans to prepare for and recover from various utility-defined credible event threat scenarios such as pandemics, physical attacks, cyber attacks, electric supply shortages, weather events, significant infrastructure failures, and other credible disturbances with the potential to lead to large and widespread electric outages or loss of critical facilities essential for public health and safety.
C. In consultation with State and local jurisdictions, a utility's resilience plans shall identify critical facilities.
D. An electric utility's resilience plans shall be made confidentially available for Commission inspection, upon request.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.16 - Specific Information Request

Current through Register Vol. 51, No. 14, July 12, 2024
A. After a complaint, report, or inspection, the Commission's Engineering Division may send an electric company a specific information request.
B. An electric company shall respond within 10 working days after receipt of a specific information request relating to a possible reportable incident under COMAR 20.50.03.04F.
C. Except as provided under §B of this regulation, an electric company shall respond within 30 days after receipt of a specific information request.
D. The Commission's Engineering Division may waive the requirements of §B or C of this regulation upon written request from an electric company operator demonstrating sufficient cause.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.17 - Electric Underground Location Services

Current through Register Vol. 51, No. 14, July 12, 2024
A. A utility shall make available suitable equipment and personnel to provide electric underground location services upon reasonable request of interested persons, in compliance with Public Utilities Article, Title 12, Subtitle 1, Annotated Code of Maryland.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 50 - SERVICE SUPPLIED BY ELECTRIC COMPANIES › Chapter 20.50.12 - Service Quality and Reliability Standards › Section 20.50.12.18 - Estimated Times of Restoration and Associated Messaging

Current through Register Vol. 51, No. 14, July 12, 2024
A. In the absence of conditions that allow or dictate a more circumscribed ETR, a utility shall issue a Global ETR within 24 hours of the end of the cause of the major outage event. Should completion of the damage assessment required as the result of the major outage event require more time, this period shall be extended by the electric company.
B. The Global ETR should be reviewed at least once every 24 hours and modified when information is received that would significantly change the Global ETR or allow a more precise ETR for a specific, smaller area.
C. An assessment message statement that indicates the electric company is assessing the system, including a safety message, should be posted within 4 hours, if not immediately, upon the end of the cause of the major outage event.
D. A restoration message statement that indicates when a majority of the electric company's customers within the entire service territory will be restored shall be delivered to customers within 24 hours following completion of the initial damage assessment.
E. When a Zonal ETR can be established, the electric company shall issue a restoration message statement that indicates when at least 90 percent of the electric company's customers, who were affected by the original major outage event within a zone, will be restored.
F. Global and Zonal ETRs will be reviewed by the utility, at least once every 24 hours during a major outage event and updated when better information becomes available.
G. An ETR, whether Global or Zonal, shall be considered accurate if at least 90 percent of the customers affected by the original storm event are restored by the last applicable Global or Zonal ETR provided to the customer.
H. Following a major outage event, utilities shall perform a self-assessment of the quality of Global and Zonal ETRs provided to customers as part of lessons learned activities in its Major Outage Event Report pursuant to COMAR 20.50.12.13.E lements to be considered include the accuracy of the original ETR in terms of hours, the number of adjustments to the original ETR, the reasons for updating the ETR, significant external influences that may have contributed to the changes, and the accuracy of the final ETR in terms of hours.
I. All utilities shall engage in consumer education programs to help customers better understand all aspects of emergency preparedness and outage restoration related to a major outage event.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.01 - General Provisions › Section 20.51.01.01 - Scope

Current through Register Vol. 51, No. 14, July 12, 2024
Except for an electric company providing standard offer service as defined in Public Utilities Article, §7-501, Annotated Code of Maryland, or a municipal electric utility serving customers solely in its distribution territory, this subtitle applies to all electricity suppliers.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.01 - Electricity Supplier License Required

Current through Register Vol. 51, No. 14, July 12, 2024
A. A person may not engage in the business of an electricity supplier in the State without obtaining a license from the Commission.
B. A person is limited by the terms of the license issued by the Commission.
C. A license is valid unless suspended or revoked by the Commission.
D. A license issued under this chapter may not be transferred without prior approval of the Commission.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.03 - Number of Copies; Service

Current through Register Vol. 51, No. 14, July 12, 2024
A. An applicant shall file an application with the Commission.
B. In addition to filing the application with the Commission, the applicant shall simultaneously provide a copy of the completed application to the Maryland Office of People's Counsel, along with the supporting documentation and any supplemental or updated information.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.04 - Material Change in Application Information

Current through Register Vol. 51, No. 14, July 12, 2024
An applicant shall immediately inform the Commission of any material change in the information provided in the application during the application review process.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.05 - Fees

Current through Register Vol. 51, No. 14, July 12, 2024
When the initial application is filed, the applicant shall pay a nonrefundable filing fee, as specified by the Commission in the application form.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.06 - Accuracy of Information

Current through Register Vol. 51, No. 14, July 12, 2024
A. An applicant who submits misleading, incomplete, inaccurate information or fails to provide the updated information required under COMAR 20.51.03.01C may be penalized under the Public Utilities Article, Annotated Code of Maryland.
B. A penalty under §A of this regulation may include the:
(1) Denial of an electricity supplier license;
(2) Revocation or suspension of a license issued under Regulation .09 of this chapter;
(3) Imposition of a civil penalty of up to $10,000 per violation;
(4) Imposition of a moratorium on adding or soliciting additional customers; or
(5) Any other action the Commission considers appropriate.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.07 - Classification of Information

Current through Register Vol. 51, No. 14, July 12, 2024
A. An applicant may designate answers or documents proprietary or confidential only if there is a valid legal or factual basis supporting the designation.
B. Applicant answers or documents designated as proprietary or confidential shall be reviewed by the Commission.
C. Following review, the Commission shall classify answers or documents identified as proprietary or confidential by the applicant as either public, proprietary, or confidential.
D. Only answers identified as public may be inspected by the general public.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.08 - Financial Integrity

Current through Register Vol. 51, No. 14, July 12, 2024
A. Each applicant for a license shall file audited financial documents as listed in Regulation .02B(4) of this chapter.
B. The Commission shall consider an applicant to have acceptable financial integrity if it:
(1) Receives an unsecured credit allowance greater than $2,000,000 from PJM Interconnection, LLC, and provides documentation of the credit allowance; or
(2) Demonstrates financial integrity under §D of this regulation.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.09 - Granting a License

Current through Register Vol. 51, No. 14, July 12, 2024
After review, the Commission may grant a license on finding that the issuance will promote a competitive retail electricity supply and electricity supply services market.
Code of Maryland Regulations › Title 20 - PUBLIC SERVICE COMMISSION › Subtitle 51 - ELECTRICITY SUPPLIERS › Chapter 20.51.02 - Administrative Provisions › Section 20.51.02.10 - Approving a Contract for Energy Assistance Households

Current through Register Vol. 51, No. 14, July 12, 2024
A. For contracts signed on or after July 1, 2023, an electricity supplier may not serve a customer in an energy assistance household except pursuant to a Commission-approved contract for energy assistance households.
B. An electricity supplier applying for approval of a contract for energy assistance households shall file on a form provided by the Commission.
C. The submission shall include:
(1) The identity of the applicant;
(2) The service territories and commodities applied for;
(3) A copy of the contract and contract summary form that will be used for sales to energy assistance households;
(4) A description of the price a customer will pay, as it will appear on the customer contract;
(5) For any months where the utility standard offer service rate is not known at the time of application, a description of how the supplier will ensure that the retail supplier's rate for energy assistance households remains at or below the utility standard offer service rate;
(6) A commitment for the entirety of the term of the supply contract to charge at or below the utility standard offer service rate;
(7) A commitment to follow the terms of Public Utilities Article, §4-308, Annotated Code of Maryland; and
(8) A commitment to uniquely identify the offer in such a way as to distinguish the Commission-approved contract for energy assistance households from other supply products the supplier may be offering for sale in Maryland.