Iowa Administrative Code › Agency 605 - Homeland Security and Emergency Management Department › Chapter 10 - 911 Telephone Systems › Rule 605-10.2 - Definitions

Current through Register Vol. 47, No. 3, July 24, 2024
As used in this chapter, unless context otherwise
				requires:
"911 authority"
means the public entity at the
				state or local level, which operates a 911 telephone system for the public
				benefit, within a defined 911 service area.
"911 call processing equipment"
means
				equipment owned by the department that functions in a host remote environment,
				provides 911 call processing functionality to public safety answering points,
				and utilizes the next generation 911 network. "911 call processing equipment"
				includes but is not limited to computer aided dispatch, voice logging
				recorders, mapping, and emergency medical dispatch.
"911 call processing equipment provider"
means
				a vendor or vendors selected by the department to provide 911 call processing
				equipment.
"911 call transport provider"
means a vendor
				or vendors selected by the department to deliver aggregated wireline 911 call
				traffic to the next generation 911 network and from the next generation 911
				network to public safety answering points.
"911 communications council"
means the council
				as established under the provisions of Iowa Code section 34A.15.
"911 emergency call"
or
"911
				call"
means a communication initiated using the digits 911 and
				transported via the next generation 911 network, that includes voice, text,
				picture, multimedia, or any other type of data which is sent to a PSAP for the
				purpose of requesting emergency assistance.
"911 program manager"
means that person
				appointed by the director of the homeland security and emergency management
				department, and working with the 911 communications council, to perform the
				duties specifically set forth in Iowa Code chapter 34A and this chapter.
"911 service area"
means the geographic area
				encompassing at least one entire county, and which may encompass a geographical
				area outside the one entire county not restricted to county boundaries,
				serviced or to be serviced under a 911 service plan.
"911 service plan"
means a plan, produced by a
				joint 911 service board, which includes the information required by Iowa Code
				section 34A.2(2).
"911 system"
means a telephone system that
				automatically connects a caller, dialing the digits 911, to a PSAP.
"Access line"
means an exchange access line
				that has the ability to access dial tone and reach a public safety answering
				point.
"Automatic location identification"
or
"ALI"
means a system capability that enables an automatic
				display of information defining a geographical location of the telephone used
				to place the 911 call.
"Automatic number identification"
or
"ANI"
means a capability that enables the automatic display of
				the number of the telephone used to place the 911 call.
"Call detail recording"
means a means of
				establishing chronological and operational accountability for each 911 call
				processed, consisting minimally of the caller's telephone number, the date and
				time the 911 telephone equipment established initial connection (trunk
				seizure), the time the call was answered, the time the call was transferred (if
				applicable), the time the call was disconnected, the trunk line used, and the
				identity of the public safety telecommunicator's position, also known as an ANI
				printout.
"Central office"
or
"CO"
means a telephone company facility that houses the switching and trunking
				equipment serving telephones in a defined area.
"Coin-free access"
or
"CFA"
means coin-free dialing or no-coin dial tone which enables a caller to dial 911
				or "0" for operator without depositing money or incurring a charge.
"Communications service"
means a service
				capable of accessing, connecting with, or interfacing with a 911 system by
				dialing, initializing, or otherwise activating the system exclusively through
				the digits 911 by means of a local telephone device, wireless communications
				device or any other device capable of interfacing with the 911 system.
"Competitive local exchange service provider"
means the same as defined in Iowa Code section 34A.2.
"Direct dispatch method"
means 911 call
				answering and radio-dispatching functions, for a particular agency, are both
				performed at the PSAP.
"Director,"
unless otherwise noted, means the
				director of the homeland security and emergency management department.
"Emergency call"
means a telephone request or
				text message request for service which requires immediate action to prevent
				loss of life, reduce bodily injury, prevent or reduce loss of property and
				respond to other emergency situations determined by local policy.
"Emergency communications service surcharge"
means a charge established by the program manager in accordance with Iowa Code
				section 34A.7A.
"Emergency services internet protocol network"
or
"ESInet"
means a system using broadband packet-switched
				technology that is capable of supporting the transmission of varying types of
				data to be shared by all public and private safety agencies that are involved
				in an emergency.
"Enhanced 911"
or
"E911"
means the general term referring to emergency telephone systems with specific
				electronically controlled features, such as ALI, ANI, and selective
				routing.
"Enhanced wireless 911 service, phase I"
means
				an emergency wireless telephone system with specific electronically controlled
				features such as ANI, specific indication of wireless communications tower site
				location, selective routing by geographic location of the tower site.
"Enhanced wireless 911 service, phase II"
means an emergency wireless telephone system with specific electronically
				controlled features such as ANI and ALI and selective routing by geographic
				location of the 911 caller.
"Entry point"
means the demarcation point(s),
				as designated by the 911 program manager, where originating service providers
				must deliver their 911 traffic for ingress into the state's next generation 911
				network.
"Exchange"
means a defined geographic area
				served by one or more central offices in which the telephone company furnishes
				services.
"Geographic information system"
or
"GIS"
means a system designed to capture, store, manipulate,
				analyze, manage, and present spatial or geographical data.
"Implementation"
means the activity between
				formal approval of an E911 service plan and a given system design, and
				commencement of operations.
"Joint 911 service board"
means those entities
				that are created under the provisions of Iowa Code section 34A.3, which include
				the legal entities created pursuant to Iowa Code chapter 28E referenced in Iowa
				Code section 34A.3(3)  and that operate a 911 telephone system for the public
				benefit within a defined 911 service area.
"Local exchange carrier"
means the same as
				defined in Iowa Code section 34A.2.
"Multi-line telephone system"
or
"MLTS"
means a system comprised of common control units,
				telephone sets, control hardware and software and adjunct systems, including
				network and premises-based systems, such as Centrex and VoIP, as well as PBX,
				hybrid, and key telephone systems, and includes systems owned or leased by
				governmental agencies and nonprofit entities, as well as for-profit
				businesses.
"Next generation 911 network"
means an
				internet protocol-enabled system that enables the public to transmit digital
				information to public safety answering points and is responsible for the
				delivery of all 911 messages within the state. "Next generation 911 network"
				replaces enhanced 911 and includes but is not limited to 911 voice and nonvoice
				messages generated by originating service providers, ESInet, GIS, cyber
				security, and other system components.
"Next generation 911 network service provider"
means a vendor or vendors selected by the department to provide next generation
				911 network functionality.
"Nonrecurring costs"
means one-time charges
				incurred by a 911 authority including, but not limited to, expenditures for
				E911 service plan preparation, capital outlay, communications equipment to
				receive and dispatch emergency calls, installation, and initial license to use
				subscriber names, addresses and telephone information.
"Originating service provider"
means a
				communications provider that allows its users or subscribers to originate 911
				voice or nonvoice messages from the public to public safety answering points,
				including but not limited to wireline, wireless, and voice over internet
				protocol services.
"Political subdivision"
means a geographic or
				territorial division of the state that would have the following
				characteristics: defined geographic area, responsibilities for certain
				functions of local government, public elections and public officers, and taxing
				power. Excluded from this definition are departments and divisions of state
				government and agencies of the federal government.
"Prepaid wireless telecommunications service"
means a wireless communications service that provides the right to utilize
				mobile wireless service as well as other nontelecommunications services,
				including the download of digital products delivered electronically, content
				and ancillary services, which must be paid for in advance, and that is sold in
				predetermined units or dollars of which the amount declines with use in a known
				amount.
"Provider"
means a person, company or other
				business that provides, or offers to provide, 911 equipment, installation,
				maintenance, or access services.
"Public or private safety agency"
means a unit
				of state or local government, a special purpose district, or a private firm,
				which provides or has the authority to provide firefighting, police, ambulance,
				emergency medical services or hazardous materials response.
"Public safety answering point"
or
"PSAP"
means a 24-hour, state, local, or contracted
				communications facility, which has been designated by the local service board
				to receive 911 service calls and dispatch emergency response services in
				accordance with the E911 service plan.
"Public safety telecommunicator"
or
"telecommunicator"
means the same as defined in Iowa Code
				section 80B.11C.
"Public switched telephone network"
means a
				complex of diversified channels and equipment that automatically routes
				communications between the calling person and called person or data
				equipment.
"Recurring costs"
means repetitive charges
				incurred by a 911 authority including, but not limited to, personnel time
				directly associated with database management and personnel time directly
				associated with addressing, lease of access lines, lease of equipment, network
				access fees, communications equipment to receive and dispatch emergency calls,
				and applicable maintenance costs.
"Selective routing"
or
"SR"
means a 911 system feature that enables all 911 calls originating from within a
				defined geographical region to be answered at a predesignated PSAP.
"Subscriber"
means any person, firm,
				association, corporation, agencies of federal, state and local government, or
				other legal entity responsible by law for payment for communication service
				from the telephone utility.
"Tariff"
means a document filed by a telephone
				company with the state telephone utility regulatory commission which lists the
				communication services offered by the company and gives a schedule for rates
				and charges.
"Telecommunications device for the deaf"
or
"TDD"
means any type of instrument, such as a typewriter
				keyboard connected to the caller's telephone and involving special equipment at
				the PSAP which allows an emergency call to be made without speaking, also known
				as a TTY.
"Telematics"
means a vehicle-based mobile data
				application which can automatically call for assistance if the vehicle is in an
				accident.
"Trunk"
means a circuit used for connecting a
				subscriber to the public switched telephone network.
"Voice over internet protocol service"
or
"VoIP"
means a service to which all of the following
				apply:
1. The service provides
			 real-time, two-way voice communications transmitted using internet protocol or
			 a successor protocol.
2. The
			 service is offered to the public, or such classes of users as to be effectively
			 available to the public.
3. The
			 service has the capability to originate traffic to, and terminate traffic from,
			 the public switched telephone network or a successor network.
"Wireless communications service"
means
				commercial mobile radio service. "Wireless communications service" includes any
				wireless two-way communications used in cellular telephone service, personal
				communications service, or the functional or competitive equivalent of a
				radio-telephone communications line used in cellular telephone service, a
				personal communications service, or a network access line. "Wireless
				communications service" does not include a service whose customers do not have
				access to 911 or 911-like service, a communications channel utilized only for
				data transmission, or a private telecommunications system.
"Wireless communications service provider"
means a company that offers wireless communications service to users of
				wireless devices including but not limited to cellular, personal communications
				services, mobile satellite services, and enhanced specialized mobile
				radio.
"Wireless E911 phase 1"
means a 911 call made
				from a wireless device in which the wireless communications service provider
				delivers the call-back number and the address of the tower that received the
				call to the appropriate public safety answering point.
"Wireless E911 phase 2"
means a 911 call made
				from a wireless device in which the wireless communications service provider
				delivers the call-back number and the latitude and longitude coordinates of the
				wireless device to the appropriate public safety answering point.
"Wireless NG911 service area"
means the
				geographic area to be served, or currently served, by a PSAP under a wireless
				NG911 service plan.
"Wireline 911 service surcharge"
means a
				charge assessed on each wireline access line which physically terminates within
				the 911 service area in accordance with Iowa Code section
				34A.7.