Mississippi Administrative Code › Title 39 - UTILITIES › Part 3 - RULES AND REGULATIONS GOVERNING PUBLIC UTILITY SERVICE › Subpart 3 - SPECIAL RULES - TELEPHONE COMPANIES › Chapter 45 - DIRECTORIES › Rule 39-3-3-45

Current through June 25, 2024
100. RULES FOR ISSUING A telephone directory
				  shall be regularly published for each exchange listing the name, address, and
				  telephone number of all subscribers except those having unlisted numbers who
				  can be called without a long distance charge and a copy of the directory shall
				  be furnished each subscriber. However, listings for two or more exchanges owned
				  by the same company may be included in one directory. All telephone directories
				  shall be revised at least once each year, Exemptions from these requirements
				  may be allowed by the Commission upon application if it can be shown that it is
				  unnecessary to revise the directory within the time limit due to a relatively
				  small change resulting from new listings or changed numbers. The revision of
				  directories may at times be required more often than specified to keep the
				  directory correct and up to date. The directory shall remain the property of
				  the telephone company.
105. ERROR
				  IN LISTED NUMBER In the event of an error in the listed number of any
				  subscriber, and until a new directory is published, the telephone utility
				  shall, if practical, intercept all calls to the listed number and give the
				  calling party the correct number of the party being called. In the event of an
				  error in the name or address listing of any subscriber, such subscriber's
				  correct name, address and telephone number shall be in the files of the
				  information operator and furnished any caller upon request. In lieu of the
				  preceding, a correction sheet may be mailed to each customer.
110. CHANGE IN SUBSCRIBER'S NUMBER Whenever
				  any subscriber's telephone number is changed for any reason after a directory
				  is published, if practical, the telephone utility shall intercept all calls to
				  the former number for a reasonable period and give the calling party the new
				  number for that subscriber. The correct number shall be in the files of the
				  information operator and furnished any caller upon request.
115. INFORMATION SHOWN IN THE DIRECTORY The
				  name of the telephone utility, the exchanges included in the directory and the
				  month and the year of issue and other essential or pertinent information shall
				  appear on the front cover. Telephone numbers for emergency calls, such as the
				  police and fire departments, shall be printed conspicuously either on the cover
				  or on the first inside pages of the directory, All directories shall contain
				  such instructions and rules governing local and toll service and methods of
				  payment for service as may be necessary to inform subscribers of their rights
				  and obligations, Upon issuance, a copy of each new directory shall be
				  distributed to all subscribers of the telephone utility and a copy of each
				  shall be filed with the Commission.
120. ASSIGNMENT OF NUMBER The assignment of a
				  telephone number to a subscriber's telephone service shall be made at the
				  discretion of the telephone company. The subscriber has no proprietary right in
				  the number, and the company may make such reasonable changes in telephone
				  numbers and central office designations as may be required in order for the
				  company to render efficient telephone service. The company shall give the
				  subscriber who may be affected by such change in telephone numbers as
				  reasonable notice thereof as circumstances will permit.