Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 1 - STANDARDS FOR ESTABLISHING A STATEWIDE ENHANCED 9-1-1 SYSTEM › Section 625-1-1 - Definitions

Current through 2024-29, July 17, 2024
1.
Automatic Location Identification
				(ALI):
the automatic display at the Public Safety Answering Point (PSAP)
				of the caller's telephone number, the address/location of the telephone and
				supplementary emergency services information.
2.
Automatic Number Identification
				(ANI):
The telephone number associated with the access line from which a
				call originates.
3.
Computer-linked Communication Center (CLCC):
A facility equipped, at an
				agency's own expense, with ALI/ANI display and print out capability. It
				receives a 9-1-1 call only when it is transferred from a PSAP and dispatches
				emergency services to the caller.
4.
Continuous Logging Recorder:
A device that records both sides of
				a conversation on each incoming 9-1-1 call and contemporaneously documents the
				year, date and time of each recorded event.
5.
Emergency Services Communication
				Bureau (Bureau):
The Bureau within the Public Utilities Commission
				authorized to develop, establish and manage the statewide Enhanced 9-1-1 system
				in Maine, pursuant to
				 25 M.R.S.A.
				§2926.
6.
Emergency Service Zone (ESZ):
A defined geographical territory consisting of a specific combination of law
				enforcement, fire, and emergency medical service coverage areas.
7.
Enhanced 9-1-1 (E-9-1-1)
				Service:
An emergency telecommunications service that automatically
				displays a caller's location and telephone number on a screen at a call
				answering center. This service uses the caller's location, not telephone
				exchange, to direct a call to the appropriate Public Safety Answering
				Point.
8.
Instant Playback
				Recorder:
A device that allows for the instant playback of the audio
				portion of the last 9-1-1 call.
9.
Master Street Address Guide (MSAG):
The database of street names
				and number ranges with their associated communities defining Emergency Service
				Zones and their associated Emergency Service Numbers (a 3 or 4 digit number
				used to uniquely identify an Emergency Service Zone).
10.
Public Safety Answering Point
				(PSAP):
A facility equipped to receive ANI/ALI and assigned the
				responsibility of initially receiving 9-1-1 calls and, as appropriate, directly
				dispatching emergency response services or transferring the calls to other
				public or private safety agencies for dispatch.
11.
Service Provider(s):
The
				vendor or vendors selected by the Emergency Services Communication Bureau to
				provide the network, routing capabilities, databases, and equipment necessary
				to operate a statewide E-9-1-1 system.
12.
TTY/TDD:
A
				telecommunications device for the deaf that permits typed telephone
				conversations with or between deaf, hard of hearing, or speech impaired people,
				including Hearing Carry Over (HCO) and Voice Carry Over (VCO).
13.
Uninterruptible Power Supply
				(UPS):
A device designed to provide a continuing source of power without
				regard to the interruption or loss of commercial power.
14.
Public Safety Dispatcher
: A
				person who works in a PSAP or other public safety communications or dispatch
				center and is trained to receive, evaluate and dispatch emergency
				calls.
15.
Full-time Public
				Safety Dispatcher
: A person employed as a public safety dispatcher with
				the reasonable expectation of working at least 1,040 hours in any one calendar
				or fiscal year.