Kentucky Administrative Regulations › Title 807 - ENERGY AND ENVIRONMENT CABINET PUBLIC SERVICE COMMISSION › Chapter 5 - Utilities › Section 807 KAR 5:061 - Telephone

Current through Register Vol. 51, No. 1, July 1, 2024
RELATES TO: KRS Chapter 278
NECESSITY, FUNCTION, AND CONFORMITY:
				KRS
				278.280(2) provides that the
				commission shall prescribe rules for the performance of any service or the
				furnishings of any commodity by the utility. This administrative regulation
				establishes general rules which apply to telephone utilities.
Section 1. Definitions.
(1) "Access line" means wires or channels
			 used to connect network interface at the subscriber premises with the central
			 office.
(2) "Average busy season;
			 busy hour traffic" means the average traffic volume for the busy season, busy
			 hours.
(3) "Base rate area" means
			 the developed portion or portions within each exchange service area as set
			 forth in telephone utility tariffs, maps or descriptions. Access line service
			 within this area is furnished at uniform rates without mileage
			 charges.
(4) "Basic or regular
			 service" includes all one (1), two (2), four (4) and eight (8) party access
			 line service.
(5) "Busy hour" means
			 the two (2) consecutive half-hours during which the greatest volume of traffic
			 is handled in the central office.
(6) "Busy season" means that period of the
			 year during which the greatest volume of traffic is handled in the central
			 office.
(7) "Calls" means telephone
			 messages attempted by a customer.
(8) "Central office" means a unit of a
			 telephone utility, including switching equipment and appurtenant facilities
			 used to establish connections between customer lines or between customer lines
			 and trunk or toll lines to other central offices within the same or at other
			 exchanges.
(9) "Class of service"
			 means the various categories of telephone service generally available to
			 customers, such as business or residence.
(10) "Customer or subscriber" means any
			 person, firm, partnership, corporation, municipality, cooperative, organization
			 or governmental agency provided with telephone service by any telephone
			 utility.
(11) "Customer trouble
			 report" means any oral or written report from a subscriber or user of telephone
			 service relating to a physical defect or difficulty with the operation of
			 telephone facilities.
(12) "Direct
			 distance dialing (DDD)" means customer dialing over the nationwide intertoll
			 telephone network of calls to which toll charges are applicable. No operator
			 assistance is required for DDD calls.
(13) "Exchange" means a geographical area
			 established by a telephone utility for the administration of telephone service.
			 It may embrace a city, town, or village and its environs or a portion thereof.
			 It may consist of one (1) or more central offices together with associated
			 plant used in furnishing communication service in that area.
(14) "Extended area service (EAS)" means the
			 provision of toll free calling between or among two (2) or more exchange
			 areas.
(15) "Grade of service"
			 means the number of parties served on a telephone line such as one (1) party,
			 two (2) party, four (4) party, etc.
(16) "Intercept service" means a service
			 arrangement provided by the utility whereby calls placed to a disconnected,
			 discontinued, or improperly listed telephone number are intercepted and the
			 calling party is informed that the called telephone number has been
			 disconnected, discontinued, changed, or that calls are being received by
			 another telephone. This may be accomplished by recording or by
			 operator.
(17) "Message" means a
			 completed customer telephone call.
(18) "Outside plant" means telephone
			 equipment and facilities installed on, along, over or under streets, alleys,
			 highways, or on private rights-of-way between central office and customer's
			 location or between central offices.
(19) "Regrade" means an application for a
			 different class or grade of service.
(20) "Service line" means those facilities
			 owned and maintained by a customer or group of customers. Lines of those
			 facilities are connected with facilities of a telephone utility at an agreed
			 point for communication service.
(21) "Service objectives," as construed in
			 these administrative regulations, shall mean a designated number or percentage,
			 applicable to various service measures, maintenance of which shall indicate a
			 minimum satisfactory level of service.
(22) "Special service" means unusual and
			 complex services such as data terminals, teletypewriter, full period circuits,
			 wide area telephone service (WATS), or other items that require special
			 engineering, installation or manufacturing to provide service.
(23) "Switching service" means switching
			 performed for service lines.
(24)
			 "Tariff" means the entire body of rates, tolls, rentals, charges,
			 classifications, regulations and rules, adopted by a public utility in
			 accordance with laws governing the provisions of public utility
			 service.
(25) "Telephone utility"
			 means any person, firm, partnership, cooperative, organization or corporation
			 furnishing telephone service to the public under the jurisdiction of the
			 commission.
(26) "Toll connecting
			 trunks" means a general classification of trunks carrying toll traffic and
			 ordinarily extending between a local office and a toll office.
(27) "Toll station" means an access line and
			 associated equipment connected to a toll line or directly to a toll
			 board.
(28) "Traffic" means
			 telephone call volume, based on number and duration of messages.