Mississippi Administrative Code › Title 16 - History, Humanities and Arts › Part 5 - Museum Division › Chapter 11 - Policy for the Mississippi Museum Store › Rule 16-5-11.3 - Acceptable Payment, Payment Handling Procedures, Returns

Current through June 25, 2024
A.
Cash
Each cash drawer is activated during daily opening procedures
				  and is counted using the point-of-sale. Any discrepancies must be reported
				  immediately to the MMS administrator.
Each cash drawer is reconciled during daily closing
				  procedures and is counted using the point-of-sale. Any discrepancies must be
				  reported immediately to the MMS administrator.
B.
Checks
Checks are accepted with a valid photo ID.
All checks must be made payable to the
Mississippi
				  Museum Store
, legibly written, properly signed, currently dated, and
				  bear a verifiable address and phone number.
Counter checks, third-party checks, starter checks,
				  non-personalized checks, money orders, and foreign checks are
NOT
accepted.
Checks are endorsed upon receipt with the MMS "FOR DEPOSIT
				  ONLY- stamp.
Checks are to be listed by name and amount on the deposit
				  slip and must be accounted for on the daily reconciliation sheet.
Any returned checks are handled by the MDAH finance
				  office.
C.
Credit
				Cards
All credit card sales are processed electronically, and each
				  sale must be approved by the respective credit card company.
If a signature is required on the receipt, phone sales should
				  be marked with "paid via telephon" on the signature line. The customer copy
				  must be mailed to the customer along with the merchandise.
All in-store credit card Merchant Copy receipts must be
				  signed by the customer, placed in the cash drawer, and submitted to the MDAH
				  finance department. The Customer Copy receipts must be given to the
				  customer.
D.
Gift
				Cards
The MMS Store 1 is the only location where gift cards may be
				  purchased and redeemed. MMS gift cards must be purchased in the amount of $5 or
				  more. The MMS is not responsible for lost, stolen, or damaged cards.
Gift cards are non-refundable, may not be redeemed for cash,
				  and cannot be purchased using any kind of discount or coupon.
There is no expiration for gift cards.
E.
Returns/Exchanges
a.
All merchandise returns or exchanges
				must be written within thirty (30) days of purchase
.
b. All merchandise returns or exchanges must
				be accompanied by the original receipt with the merchandise in original
				condition.
c. For auditing
				purposes, all refund and exchange receipts are to be kept with the daily
				reconciliation records. Refund receipts should be initialed by the store staff
				member who processed the transaction as well as the MMS
				administrator.
d. All credit card
				refunds will be credited back to the card that originated the
				purchase.
e. Cash refunds are
				limited to $100. Refunds in excess of this amount must be approved by the MMS
				administrator, site administrator, and/or Museum Division director. The finance
				department can issue a check refund, if needed, or the refund amount can be
				credited to a MMS gift card.
f. If
				the original purchase was made via personal check, a check refund or store gift
				card will be issued after the original check has cleared the bank.
g. Clearance and sale items are
				non-refundable and may not be exchanged for other merchandise.