Louisiana Administrative Code › Title 42 - LOUISIANA GAMING › Part XI - Video Poker › Chapter 24 - Video Draw Poker › Section XI-2407 - Operation of Video Draw Poker Devices

Current through Register Vol. 50, No. 6, June 20, 2024
A. Responsibilities of Licensees
1. The licensee or a designated
				representative of the licensed establishment shall be required to be physically
				present and available within the licensed establishment at all times during all
				hours of operation; shall ensure that the devices are not tampered with,
				abused, or altered in any way; and shall prevent the play of video draw poker
				devices by persons under the age of 21 and prevent access to the gaming area by
				persons under the age of 18. The penalty for violation of this Subsection shall
				be $250 for the first offense, $500 for the second offense, and $1,000 for the
				third offense. The penalty for fourth and subsequent offenses shall be
				administrative action, including, but not limited to, suspension or
				revocation.
2. Licensees and
				employees of a licensee shall not loan money, extend credit, or provide any
				financial assistance to Patrons for use in video gaming activities.
3. Licensees and employees of a licensee
				shall not permit any person who appears to be intoxicated to participate in the
				play of the video devices.
4. All
				licensees shall supervise all employees to ensure compliance with the laws and
				regulations relating to the operation of video gaming devices.
5. All licensees or an employee of a licensee
				shall, upon demand of the player, pay all monies owed as shown on a valid
				ticket voucher.
6. All licensees
				shall be responsible for the proper placement and installment of devices within
				a licensed establishment as prescribed by these rules.
7. Licensees shall advise the division of any
				device malfunction that has not been rectified by the device owner, within 24
				hours after the device owner or service entity has been notified, or before the
				end of the next business day.
8. An
				establishment licensee and/or the device owner who owns and/or operates the
				video draw poker devices at the licensed establishment may only promote or
				encourage the play of the video draw poker devices in compliance with the
				following:
a. All promotions shall comply with
				the Act and these regulations as well as all federal and state laws and
				regulations and municipal ordinances including, but not limited to,
				R.S.
				27:502 and the Louisiana charitable raffles,
				bingo and keno licensing law,
				R.S.
				4:701 et seq. The establishment licensee,
				and/or the device owner conducting the promotion is/are responsible for
				ensuring that all promotions are in compliance with this Paragraph.
b. A promotion requiring either a purchase,
				fee, or video poker play styled as either a raffle, drawing, sweepstakes, or
				any other event which utilizes a ticket, entry form, registration, or other
				mechanism used to determine the winner based on either the winner's name or
				corresponding ticket, entry form, registration, or other identification
				mechanism being chosen by virtue of a randomizing event shall not offer a prize
				or prize package valued over $250.
c. A promotion shall not require the
				participant to be present at any time in order to win.
d. All rules, terms, and conditions of the
				promotion shall be displayed in a prominent manner inside the licensed
				establishment at all times during the promotion.
e. If the promotion requires participants to
				engage in the play of video poker, the value of the prize or prize package
				awarded shall not exceed the maximum payout set by the internal mechanism of
				the video draw poker device and shall not be based solely upon the value of a
				single winning hand played on the video draw poker device.
f. Giveaway promotions designed to promote
				the overall business may offer prizes valued in excess of the limits listed in
				Subparagraphs (b) and (e) provided that participation:
i. is open to the general public;
ii. does not require a purchase;
iii. does not require video poker play or
				entrance to gaming areas.
g. Notwithstanding the provisions of this
				Section, or any other provision of law to the contrary, no prize for any
				promotion may provide food to any patron free of charge or below the cost to
				the licensee or the device owner.
9. All keys to all devices shall be secured
				and available upon request by the division.
10. All licensees shall provide a separate
				voice grade telephone line which shall provide exclusive, continuous
				capabilities, for the division, to access licensed devices. Any device that
				loses telephone line service for any reason within the control of the licensee,
				shall constitute a violation of these rules. Such violations shall include, but
				not be limited to:
a. the loss of service due
				to delinquent or nonpayment of telephone service;
b. the internal disruption of service
				resulting from tampering with the communications link;
c. the internal disruption of service
				generated by a request to the phone company to disconnect service; or
d. any other method of interference with
				normal telephone service.
11. Licensees shall not allow a device to be
				played unless connected to the required telephone line service and the
				division's central computer system.
12. All licensees shall post signs on the
				premises of a licensed establishment which admits mixed patronage that
				restricts the play of video draw poker devices by persons under the age of 21
				and restricts the access to areas where gaming is conducted by persons under
				the age of 18.
a. The signs shall be placed at
				the entrances to device areas with lettering at least 3 inches in height
				stating that there are gaming devices inside, no one under 18 allowed in gaming
				area, and no one under the age of 21 allowed to play gaming devices.
13. Reserved.
14. All licensees shall post one or more
				signs at points of entry to the gaming area to inform customers of the
				toll-free telephone number available to provide information and referral
				services regarding compulsive or problem gambling. The toll-free numbers shall
				be provided by the division. The penalty for violation of this Subsection shall
				be $250 per day for the first offense, $500 per day for the second offense and
				$1000 per day for the third offense. The penalty for fourth and subsequent
				offenses shall be $1000 per day or administrative action including but not
				limited to suspension or revocation.