Code of Maryland Regulations › Title 10 - MARYLAND DEPARTMENT OF HEALTH › Part 1 › Subtitle 07 - HOSPITALS › Chapter 10.07.14 - Assisted Living Programs › Section 10.07.14.35 - Resident's Rights

Current through Register Vol. 51, No. 14, July 12, 2024
A. A resident
				  of an assisted living program has the right to:
(1) Be treated with consideration, respect,
				  and full recognition of the resident's human dignity and
				  individuality;
(2) Receive
				  treatment, care, and services that are adequate, appropriate, and in compliance
				  with relevant State, local, and federal laws and regulations;
(3) Participate in planning the resident's
				  service plan and medical treatment;
(4) Choose a pharmacy provider, subject to
				  the provider's reasonable policies and procedures with regard to patient safety
				  in administration of medications;
(5) Refuse treatment after the possible
				  consequences of refusing treatment are fully explained;
(6) Privacy, including the right to have a
				  staff member knock on the resident's door before entering unless the staff
				  member knows that the resident is asleep;
(7) Be free from mental, verbal, sexual, and
				  physical abuse, neglect, involuntary seclusion, and exploitation;
(8) Be free from physical and chemical
				  restraints;
(9)
				  Confidentiality;
(10) Manage
				  personal financial affairs to the extent permitted by law;
(11) Retain legal counsel;
(12) Attend or not attend religious services
				  as the resident chooses, and receive visits from members of the
				  clergy;
(13) Possess and use
				  personal clothing and other personal effects to a reasonable extent, and to
				  have reasonable security for those effects in accordance with the assisted
				  living program's security policy;
(14) Determine dress, hairstyle, or other
				  personal effects according to individual preference, unless the personal
				  hygiene of a resident is compromised;
(15) Meet or visit privately with any
				  individual the resident chooses, subject to reasonable restrictions on visiting
				  hours and places, which shall be posted by the assisted living
				  manager;
(16) Make suggestions or
				  complaints or present grievances on behalf of the resident, or others, to the
				  assisted living manager, government agencies, or other persons without threat
				  or fear of retaliation;
(17)
				  Receive a prompt response, through an established complaint or grievance
				  procedure, to any complaints, suggestions, or grievances the resident may
				  have;
(18) Have access to the
				  procedures for making complaints to:
(a) The
				  Long-Term Care Ombudsman Program of the Department of Aging as set forth in
				  COMAR 32.03.02;
(b) The Adult
				  Protective Services Program of the local department of social
				  services;
(c) The Office of Health
				  Care Quality of the Department; and
(d) The designated protection and advocacy
				  agency, if applicable;
(19) Have access to writing instruments,
				  stationery, and postage;
(20)
				  Receive a prompt, reasonable response from an assisted living manager or staff
				  to a personal request of the resident;
(21) Receive and send correspondence without
				  delay, and without the correspondence being opened, censored, controlled, or
				  restricted, except on request of the resident, or written request of the
				  resident's representative;
(22)
				  Receive notice before the resident's roommate is changed and, to the extent
				  possible, have input into the choice of roommate;
(23) Have reasonable access to the private
				  use of a common use telephone within the facility; and
(24) Retain personal clothing and possessions
				  as space permits with the understanding that the assisted living program may
				  limit the number of personal possessions retained at the facility for the
				  health and safety of other residents.