reglab/statecodes huggingface dataset:
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 4 - REQUIREMENTS FOR THE DISPATCH CENTER CONSOLIDATION GRANT PROGRAM › Section 625-4-7 - WAIVER

Current through 2024-29, July 17, 2024
Upon the request of any person subject to the provisions of
				  this Chapter, or upon its own motion, the Commission may, for good cause, waive
				  any requirement of this Chapter that is not required by statute. The waiver may
				  not be inconsistent with the purposes of this Chapter or any statute. The
				  Commission, the Hearing Examiner assigned to a proceeding regarding this
				  Chapter, or the Director of the Bureau may grant the waiver.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-1 - PURPOSE AND SCOPE

Current through 2024-29, July 17, 2024
A.
Purpose
The purpose of this chapter is to adopt and implement
				  standardized dispatch protocols for answering fire 9-1-1 calls and to adopt and
				  implement standards for training, continuing education, certification,
				  recertification, compliance oversight, quality assurance, and management of
				  Emergency Fire Dispatch Agencies and dispatchers certifying as Emergency Fire
				  Dispatchers.
B.
Applicability
This chapter applies to all Public Safety Answering Points,
				  Emergency Fire Dispatchers, and Emergency Fire Dispatch
				  Agencies.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-2 - DEFINITIONS

Current through 2024-29, July 17, 2024
A.
Bureau.
"Bureau" means the
				Emergency Services Communication Bureau
B.
Commission.
"Commission"
				means the Maine Public Utilities Commission.
C.
Compliance to Protocol.
"Compliance to Protocol" means adherence to written text or scripts and other
				processes within the approved Emergency Fire Dispatch Priority Reference System
				(EFDPRS) except to the extent that deviation from the text or script is
				necessary for the express purpose of clarifying the meaning or intent of a
				question or facilitating clear understanding of a required action, instruction,
				or response from the caller.
D.
Continuing Dispatcher Education (CDE).
"Continuing Dispatcher
				Education" means fire dispatch relevant educational experiences in accordance
				with standards set forth in national standards established for the practice of
				Emergency Fire Dispatch.
E.
Dispatch Life Support.
"Dispatch Life Support" means the
				knowledge, procedures, and skills used by trained EFDs in proving service
				through Pre-Arrival Instructions and Post-Dispatch Instructions to callers
				requesting fire service assistance.
F.
Emergency Fire Dispatcher
				(EFD).
"Emergency Fire Dispatcher" means a person trained to provide
				Emergency Fire Dispatch and certified in accordance with this
				chapter.
G.
Emergency Fire
				Dispatch.
"Emergency Fire Dispatch" means the reception, evaluation,
				processing, and provision of dispatch life support, management of requests for
				emergency fire assistance, and participation in ongoing evaluation and
				improvement of the Emergency Fire Dispatch process. This process includes
				identifying the nature of the request, prioritizing the severity of the
				request, dispatching the necessary resources, providing safety related
				instructions to the callers and coordinating the responding resources as
				needed.
H.
Emergency Fire
				Dispatch Agency (EFDA).
"Emergency Fire Dispatch Agency" means any
				company, organization or government agency that provides Emergency Fire
				Dispatch in accordance with the provisions of this chapter.
I.
Emergency Fire Dispatch
				Director.
"Emergency Fire Dispatch Director" means a management level
				employee of an EFDA or of the Fire Authority Having Jurisdiction, possessing
				primary responsibility for oversight and direction of the Emergency Fire
				Dispatch program.
J.
Emergency Fire Dispatch Priority Reference System
				(EFDPRS).
"Emergency Fire Dispatch Priority Reference System" means a
				system approved the Bureau with the following attributes:
1. A protocol for Emergency Fire Dispatch
				response to calls that includes:
a.
				Verification of address/location, phone number;
b. Chief complaint/incident type
				selection;
c. Systemized
				interrogation questions;
d.
				Post-dispatch instructions;
e.
				Pre-arrival instructions; and
f.
				Dispatch Code Selection
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-3 - BUREAU AUTHORITY AND RESPONSIBILITY

Current through 2024-29, July 17, 2024
The Bureau shall approve and provide the EFDPRS; establish
				  minimum training requirements for EFD certification and recertification;
				  provide for the certification and recertification of EFDs; provide for the
				  enrollment of each candidate for EFD certification or recertification in
				  training courses or examinations for certification and recertification; ensure
				  the provision of a certificate to EFDs setting forth that the EFD has fulfilled
				  the requirements of EFDPRS training; and provide for oversight of all
				  EFDAs.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-4 - EFDA RESPONSIBILITY

Current through 2024-29, July 17, 2024
Each PSAP and EFDA shall provide Emergency Fire Dispatch
				  service in accordance with the EFDPRS, and shall ensure that the EFDPRS,
				  including its questions, instructions, codes and protocols is implemented
				  without modification; the EFDPRS is used for every request for fire and rescue
				  assistance by certified EFDs; administering a QA/QI program consistent with
				  this rule; and that certificates, training records, and CDE records of each EFD
				  employed by the EFDA are maintained and made available for inspection by the
				  Bureau.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-5 - EFD ELIGIBILITY AND CERTIFICATION

Current through 2024-29, July 17, 2024
To qualify for certification by the protocol vendor as an
				  EFD, an individual must: be at least 18 years old; possess a high school
				  diploma or equivalent; be employed by an EFDA; and successfully complete an
				  approved EFD training course.
To qualify for recertification as an EFD, the EFD must submit
				  an application for recertification before the expiration of the certification
				  to the protocol vendor and demonstrate that the EFD has completed Continuing
				  Dispatch Education sufficient to meet the vendor's requirement for
				  recertification.
Initial certification and timely recertification will be
				  provided at the Bureau's expense only if the EFD is an employee of a PSAP. If
				  failure to certify necessitates reexamination or other retraining, any
				  associated expenses will be the responsibility of the EFDA.
In the case of a lapse in certification of less than six
				  months, recertification fees will be paid by the EFDA. If failure to certify
				  necessitates reexamination or other retraining, any associated expenses will be
				  the responsibility of the EFDA.
In the case of a lapse in certification of greater than six
				  months, any certification, reexamination, or retraining fees will be paid by
				  the EFD.
The Bureau will recognize an EFD with a valid certification
				  from an approved EFDPRS if the EFD provides the Bureau with an Emergency Fire
				  Dispatch training completion certificate obtained within the last two years,
				  and verification that the training course meets the requirement of this
				  chapter.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-6 - CONTINUING DISPATCH EDUCATION (CDE)

Current through 2024-29, July 17, 2024
All Continuing Dispatch Education courses completed by EFDs
				  for the purposes of recertification must meet the CDE requirements of the
				  protocol vendor.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-7 - EFD DIRECTORS

Current through 2024-29, July 17, 2024
Each EFDA must designate an Emergency Fire Dispatch Direct
				  or who must ensure that:
A. Each EFD
				is properly certified by the protocol vendor;
B. EFD training and CDE is conducted as
				required by this chapter;
C. AQA/QI
				program is conducted as required by this chapter;
D. An EFD-in-training who has not received
				certification only processes calls using the Emergency Fire Dispatch protocol
				after the EFD-in-training has attended an approved certification course, and
				only under the direct supervision of a certified EFD. For purposes of this
				paragraph, direct supervision means that the designated certified EFD is
				contemporaneously listening to any call for fire assistance being processed by
				the EFD-in-training and is able to assume control of the call;
E. Their EFDA is using the most current
				version of the EFDPRS; and
F. An
				EFD interrogating a caller and coding an incident is the same EFD that gives
				Dispatch Life Support instructions.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-8 - QUALITY ASSURANCE AND QUALITY IMPROVEMENT PROGRAM (QA/QI)

Current through 2024-29, July 17, 2024
A.
Overview
Each EFDA shall establish a continuous quality assurance,
				  improvement and management program. The Bureau will establish a single QA/QI
				  Program to be used by EFD As and EFDs. Any person engaged in a QA/QI review of
				  EFDs must be properly certified by the protocol vendor as an EFD case
				  reviewer.
B.
Responsibilities
EFDAs must:
1.
				Participate in a Bureau approved QA/QI program;
2. Conduct the QA/QI program as required by
				Maine law and this chapter; and
3.
				Designate a QA/QI Manager to oversee the EFDA's QA/QI program.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-9 - TRAINING PROGRAMS AND INSTRUCTOR REQUIREMENTS

Current through 2024-29, July 17, 2024
A.
Program Requirements
The Bureau shall approve all certification training for
				  Emergency Fire Dispatch programs.
B.
Training Requirements
All instructors for Emergency Fire Dispatch training courses
				  must be properly certified by the protocol vendor and training course
				  administration requirements must be consistently met, including reports to the
				  Bureau of the following upon request:
1. Student attendance and performance
				records;
2. Identity and
				qualifications of the instructor(s);
3. Student Evaluation of the instructor(s);
				and
4. Student Evaluation of course
				content.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-10 - DISCIPLINE

Current through 2024-29, July 17, 2024
The Bureau may investigate any alleged violations of this
				  chapter and may take appropriate action, including action pursuant to the
				  Commission's authority in Chapter 15 of Title 35-A of the
Maine Revised
				  Statutes.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-11 - IMPLEMENTATION

Current through 2024-29, July 17, 2024
Each PSAP shall designate an individual to be the point of
				  contact with the protocol vendor in establishing phases of implementation and
				  site visits.
Each PSAP must complete implementation of Emergency Fire
				  Dispatch services by May 31, 2018.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 5 - STANDARDS FOR THE IMPLEMENTATION AND ADMINISTRATION OF EMERGENCY FIRE DISPATCH PROTOCOLS › Section 625-5-12 - WAIVER

Current through 2024-29, July 17, 2024
Upon the request of any person subject to the provisions of
				  this chapter, or upon its own motion, the Commission may, for good cause, waive
				  any requirement of this chapter that is not required by statute. The waiver may
				  not be inconsistent with the purposes of this chapter or any statute. The
				  Commission, the Hearing Examiner assigned to a proceeding regarding this
				  chapter, or the Director of the Bureau may grant the waiver.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-1 - Applicability

Current through 2024-29, July 17, 2024
The provisions of this Chapter shall apply to multiline
				  telephone systems introduced or installed on or after the effective date of
				  this Chapter, and to multiline telephone systems which are substantially
				  upgraded on or after the effective date of this Chapter.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-3 - Shared Residential Multiline Telephone System Service

Current through 2024-29, July 17, 2024
Operators of Shared MLTS service with residential customers
				  are required to ensure that the telecommunications system is connected to the
				  Public Switched Telephone Network in a manner that calls to 9-1-1 result in one
				  distinct ANI and one distinct ALI for each living unit, unless the facility at
				  all times maintains Alternative Methods of Notification that have been approved
				  by the Bureau.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-4 - Business Multiline Telephone System

Current through 2024-29, July 17, 2024
1.Any
				entity that is responsible for operation of a private business switch service
				shall ensure that such a system is connected to the Public Switched Telephone
				Network in a manner such that dialing "9-1-1" will result in the display of the
				ANI and ALI at the appropriate PSAP.
2.The ANI shall meet at least the following
				minimum standards:
a.For buildings having
				their own street address and containing workspace of 40,000 square feet or
				less, one ANI shall be transmitted to the appropriate jurisdictional
				PSAP.
b.For buildings having their
				own street address and containing workspace of more than 40,000 square feet,
				one ANI per 40,000 square feet of workspace shall be transmitted to the
				appropriate jurisdictional PSAP.
c.For buildings having their own street
				address with multiple floors occupied by one entity, one ANI per floor per
				40,000 square feet of workspace shall be transmitted to the appropriate
				jurisdictional PSAP.
d.For private
				business switch operators/owners providing service in multi-floor buildings and
				sharing space with other non-related entities, a distinct ANI for each entity
				shall be transmitted to the appropriate jurisdictional PSAP per 40,000 square
				feet of workspace.
e.For private
				business switch operators/owners providing service in multi-building locations
				and sharing space with other non-related entities, a distinct ANI for each
				building and each entity shall be transmitted to the appropriate jurisdictional
				PSAP per 40,000 square feet of workspace per building.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-5 - Hotel/Motel Multiline Telephone System

Current through 2024-29, July 17, 2024
1.A hotel
				and motel MLTS shall permit the dialing of 9-1-1 in emergencies. The MLTS
				Operator shall ensure that the MLTS is connected to the Public Switched
				Telephone Network using one of the following methods:
a.All 9-1-1 calls originating from the hotel
				or motel MLTS shall provide the jurisdictional PSAP with the ability to clearly
				identify the address and Building Unit Identifier of the 9-1-1 caller through
				the delivery of an ANI and/or ELIN, which results in the subsequent retrieval
				of the ALI for each telephone set within the facility; or
b.The MLTS shall provide an automated means
				that will connect the caller, PSAP, and knowledgeable designated individual(s)
				at the facility when 9-1-1 is dialed. For option (b), the designated
				individual(s) may supplement or replace the ALI record with specific location
				information, by effectively communicating to the PSAP the specific location of
				the caller; or
c.The hotel or motel
				operating the MLTS shall adopt and use Alternative Methods of Notification that
				have been approved by the Bureau, as provided in Section
				10 of this Chapter.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-6 - ALI Database Maintenance

Current through 2024-29, July 17, 2024
Unless a waiver has been granted under Section
				  14, MLTS Operators shall arrange to
				  update the ALI Database with the appropriate Master Street Address Guide (MSAG)
				  valid address and callback information for each MLTS telephone, so that the
				  location information specifies the ERL of the caller. These updates shall be
				  made as soon as practicable for new MLTS installation, or within one business
				  day of record completion of the actual changes for previously installed
				  systems.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-7 - Industry Standards

Current through 2024-29, July 17, 2024
MLTS Operators shall use accepted and current industry
				  standards, as approved by the Bureau, for interconnection into the State of
				  Maine 9-1-1 system. Telecommunication carriers are responsible for providing
				  interconnectivity using generally accepted industry standards.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-8 - Dialing Instructions

Current through 2024-29, July 17, 2024
1.Notwithstanding
				any exemptions or exceptions granted pursuant to this Chapter, the MLTS
				Operator shall make every reasonable effort to ensure that potential 9-1-1
				callers are aware of the proper procedures for requesting emergency assistance.
				The MLTS Operator shall provide each potential 9-1-1 caller with written
				information that clearly and accurately describes the proper method of
				accessing emergency telephone service, or 9-1-1, in an emergency.
a.Such written information shall be provided
				to each caller by placing stickers or cards containing the appropriate method
				to access 9-1-1 on or next to each MLTS telephone. Such written information
				shall be provided to each individual caller annually and at the time of hire in
				the case of an employer, at the time of registration in the case of a school,
				and at the time of occupancy in the case of a residence facility, hotel, or
				motel.
b.At a minimum, such written
				information shall include the following words: In an emergency, dial _____
				[insert proper dialing sequence].
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-9 - MLTS Signaling

Current through 2024-29, July 17, 2024
All multiline telephone systems shall support E 9-1-1 calling
				  by using any generally accepted industry standard signaling protocol that is
				  designed to produce an automatic display of caller information and location at
				  the PSAP.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-10 - Alternative Methods of Notification, Communication, and Emergency Response

Current through 2024-29, July 17, 2024
Operators of buildings containing workspace of more than
				  40,000 square feet may seek Bureau approval of alternative methods of
				  notification, communication, and response to emergencies. The alternative
				  method shall include, at a minimum, the following:
1. A telephone system that provides the
				physical location of 9-1-1 calls coming from the building;
2.Staff available to meet the public safety
				agency responding to the 9-1-1 call at the designated address. Such staff must
				be able to direct the public safety agency to the site of the
				emergency;
3.A telephone system
				that does not intercept calls and instead directly routes calls to the
				appropriate jurisdictional PSAP; and
4.A telephone system that provides the
				appropriate building street address from where the call originated, directed to
				the appropriate jurisdictional PSAP.
Any business seeking to qualify under this section shall
				  provide notice to the Bureau that it is seeking to qualify under this section,
				  and shall notify the PSAP with jurisdiction over the physical location of the
				  building. The Bureau may investigate any building or business for which
				  approval has been granted or is being sought under this section, and may revoke
				  or impose conditions or any such approval if the Bureau determines, after
				  notice and hearing, that such revocation or imposition of conditions is
				  reasonably necessary to protect public safety.
Health care facilities are exempt from paragraphs 1-3 above
				  if such facilities are staffed with medical or nursing personnel 24 hours per
				  day and an alternative means of providing information about the source of an
				  emergency call exists. Facilities operating under this exemption shall provide
				  access to 9-1-1 service that provides the building address.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-12 - Private Emergency Answering Point

Current through 2024-29, July 17, 2024
1.Any
				entity or business that has been authorized by the Bureau to operate a PEAP and
				to handle its own internal emergency calls must meet the following minimum
				standards:
a.the PEAP shall use the digits
				"9-1-1" as its primary emergency telephone number;
b.the PEAP shall be operational 24 hours a
				day, 7 days a week, except in cases where the entity is closed or shut down and
				no employees are or could be present in any part of the facility;
c.the PEAP shall have a written agreement
				with the existing jurisdictional PSAP to be the remote back-up/overflow
				answering point. Such agreement shall contain or provide procedures for routing
				calls to the jurisdictional PSAP;
d.the phone switch shall be configured to
				automatically transfer calls to the jurisdictional PSAP if a call to the
				primary answering point goes unanswered or if the primary answering point has
				to be evacuated;
e.the PEAP shall
				have ring down or transfer capability to the jurisdictional PSAP via the 9-1-1
				network to transfer 9-1-1 calls appropriately;
f.personnel answering the emergency phone
				shall be trained on how to respond to emergency callers and how to summon
				appropriate inside and outside assistance in an emergency. All such personnel
				shall attend state-provided dispatcher training, if available. Each PEAP shall
				be responsible for the costs of such training;
g.the PEAP shall meet minimum PSAP
				requirements as established by the Bureau; and
h.emergency calls shall be identified by the
				telecommunications equipment in such a manner that the operator can give
				priority to the call. Where possible, the telephone switching system shall
				provide top priority to all emergency calls if a blocking condition occurs in
				the phone system.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-13 - Exemptions

Current through 2024-29, July 17, 2024
1.A MLTS with a single ERL and fewer than 49
				stations is exempt from the signaling and database maintenance regulations.
				Requirements for MLTS and cordless MLTS Operators to provide dialing
				instructions shall still apply.
2.MLTS Operators that employ alternative
				methods of Enhanced 9-1-1 support are exempt from the signaling and database
				maintenance requirements.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-14 - Application for Local Units of Government

Current through 2024-29, July 17, 2024
In accordance with
				   25 M.R.S.A.
				  §2934(1)(A), a local
				  unit of government is not required to comply with any provision of this Chapter
				  if compliance would require the local unit of government to expand or modify
				  its activities so as to necessitate additional expenditures from local
				  revenues.
Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 625 - EMERGENCY SERVICES COMMUNICATIONS BUREAU › Chapter 11 - PBX/MULTILINE TELEPHONE SYSTEM (MLTS) REQUIREMENTS › Section 625-11-15 - Waivers

Current through 2024-29, July 17, 2024
1.Only the Bureau is authorized to grant
				waivers from, or enforce compliance with, this Chapter.
2.Nothing in this section is intended to
				relieve employers or MLTS operators of their obligations under federal and
				state workplace Occupational Safety and Health Act (OSHA) statutes and under
				the Americans with Disabilities Act (ADA) and any associated rules.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-1 - Claims for Incapacity and Death Benefits

Current through 2024-29, July 17, 2024
1. Within
				14 days of notice or knowledge of a claim for incapacity or death benefits for
				a work-related injury, the employer or insurer will:
A. Accept the claim and file a Memorandum of
				Payment checking "Accepted"; or
B.
				Pay without prejudice and file a Memorandum of Payment checking "Voluntary
				Payment without Prejudice"; or
C.
				Deny the claim and file a Notice of Controversy.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-2 - Payment without Prejudice

Current through 2024-29, July 17, 2024
1. Payment without
				prejudice does not constitute a payment scheme.
2. If no payment scheme exists, the employer
				may reduce or suspend the payment of benefits pursuant to
				39-A M.R.S.A.
				§205(9)(B)(1). The
				provisions of
				39-A M.R.S.A.
				§214 do not apply to compensation
				payments that are made without prejudice.
3. Failure to file a Memorandum of Payment or
				a Notice of Controversy within 14 days from the date of incapacity does not
				create a compensation payment scheme under
				39-A M.R.S.A.
				§102(7).
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-3 - Provisional Orders

Current through 2024-29, July 17, 2024
Mediation need not be held prior to issuance of an order
				  under
				  39-A M.R.S.A.
				  §205(9)(D). All orders
				  under
				  39-A M.R.S.A.
				  §205(9)(D) shall be
				  issued only by Administrative Law Judges.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-5 - Fringe Benefits

Current through 2024-29, July 17, 2024
1. Fringe or other
				benefits shall be defined as anything of value to an employee and dependents
				paid by the employer which is not included in the average weekly wage. When the
				employer has paid the employee a sum to cover any special expense incurred by
				the employee by the nature of the employee's employment, that sum shall not be
				considered a fringe benefit. For those companies which self­fund health
				and dental coverage, the value of such health and dental coverage shall be
				equal to the cost to the employee for maintaining such coverage pursuant to the
				federal C.O.B.R.A. provisions less the employee's pre-injury contributions.
A. A "fringe or other benefit" pursuant to
				§102(4)(H) shall include, but is not limited to, the following:
(1) For those who do not self-fund, the
				employer's cost to provide health, dental and disability insurance benefits
				less the employee's contribution;
(2) For those who self-fund disability, the
				employer's cost to provide disability benefits less the employee's
				contribution;
(3) The employer's
				cost to provide pension benefits, including 401(k), 403(b), or equivalent plan
				matching funds that cease being paid because the employee is not working. The
				employer's obligation to include 401(k), 403(b), or equivalent plan matching
				funds ends when the employee returns to work for the employer;
(4) The fair market value of
				employer-provided meals and/or housing;
(5) The employer's cost of providing
				utilities and other costs associated with the provision of housing;
				and
(6) The value of using a
				company vehicle for personal purposes; and
(7) The employer's cost to provide life
				insurance benefits less the employee's contribution.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-6 - Notices of Controversy

Current through 2024-29, July 17, 2024
All Notices of Controversy shall initially be referred to the
				  Office of Troubleshooters where an attempt shall be made to informally resolve
				  the dispute. If the Office of Troubleshooters is unable to resolve the dispute,
				  the Notice of Controversy shall be scheduled for mediation.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-7

Current through 2024-29, July 17, 2024
The Wage Statement (WCB-2), Schedule of Dependent(s) and
				  Filing Status Statement (WCB-2A), Memorandum of Payment (WCB-3), Discontinuance
				  or Modification of Compensation (WCB-4), Certificate of Discontinuance or
				  Reduction of Compensation (WCB-8), Lump Sum Settlement (WCB-10), Statement of
				  Compensation Paid (WCB-11), and the Employee's Return to Work Report (WCB-231)
				  shall be filed with the Board's Central Office in Augusta, State House Station
				  #27, Augusta, Maine 04333-0027. These forms shall be distributed as follows:
(1) Workers' Compensation
				Board,
(2) Employee,
(3) Insurer, and
(4) Employer.
The Notice of Controversy (WCB-9) and the Employer's First
				  Report of Occupational Injury or Disease (WCB-1) shall be filed and distributed
				  as set forth in W.C.B. Rule Ch. 3, §
										4.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-8

Current through 2024-29, July 17, 2024
The Employment Status Report (WCB-230) shall be distributed
				  as follows:
(1) Employee,
(2) Insurer, and
(3) Employer.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 1 - PAYMENT OF BENEFITS › Section 351-1-11 - Post-Insolvency Meeting between the Board and the Maine Insurance Guaranty Association

Current through 2024-29, July 17, 2024
1. Within 180 days
				of notice of insolvency to the Board or its designee and the Maine Insurance
				Guaranty Association ("MIGA"), the Executive Director or the Executive
				Director's designee shall schedule a meeting with MIGA.
2. During the meeting, MIGA shall provide the
				Board with a report detailing:
A. When it
				obtained the claim records of the insolvent insurer;
B. The number of claim records it received
				from the insolvent insurer broken down by:
i.
				Active claims;
ii. Claims that are
				not active but still within the statute of limitations; and
iii. Claims that are beyond the statute of
				limitations;
C. A
				description of the condition of the claim records of the insolvent insurer;
				and
D. The steps MIGA has taken to
				ensure the claims are being adjusted in a timely manner.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 2 - SECTION 213 COMPENSATION FOR PARTIAL INCAPACITY › Section 351-2-1 - Permanent Impairment Threshold

Current through 2024-29, July 17, 2024
1. The permanent
				impairment threshold for cases with dates of injury on or after January 1, 1993
				and before January 1, 2002 is in excess of 11.8%.
2. The permanent impairment threshold for
				cases with dates of injury on or after January 1, 2002 and before January 1,
				2004 is in excess of 13.2%.
3. The
				permanent impairment threshold for cases with dates of injury on or after
				January 1, 2004 and before January 1, 2006 is in excess of 13.4%.
4. The permanent impairment threshold for
				cases with dates of injury on or after January 1, 2006 and before January 1,
				2013 is in excess of 12%.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 2 - SECTION 213 COMPENSATION FOR PARTIAL INCAPACITY › Section 351-2-2 - Extension of 260­week limitation in section 213

Current through 2024-29, July 17, 2024
The 260-week benefit limitation in §213 was extended
				  to:
1. 312 weeks on January 1,
				1999;
2. 364 weeks on January 1,
				2000;
3. 416 weeks on January 1,
				2007;
4. 468 weeks on January 1,
				2008; and
5. 520 weeks on January
				1, 2009.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 2 - SECTION 213 COMPENSATION FOR PARTIAL INCAPACITY › Section 351-2-3 - Collection of permanent impairment data

Current through 2024-29, July 17, 2024
1. A case
				involves "permanent injury" if any qualified health care provider has indicated
				that the employee's limitations are likely permanent. Once this determination
				has been made the employee may seek a permanent impairment
				assessment.
2. Permanent impairment
				ratings shall be calculated by a specialist in a field applicable to the
				employee's injury who is qualified by training and/or experience to perform
				permanent impairment assessments.
3. The specialist's fee for calculating the
				permanent impairment rating must be paid by the employer/insurer. The
				impairment rating may be done in conjunction with a regularly scheduled
				appointment so long as subsection
				4 of this rule is complied
				with.
4. Determination of the
				employee's right to receipt of payment for permanent impairment benefits shall
				be governed by the law in effect at the time of the employee's
				injury.
5. Permanent impairment
				shall be determined after the effective date of this rule by use of the
				American Medical Association's "Guides to the Evaluation of Permanent
				Impairment," 4th edition, copyright 1993.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 2 - SECTION 213 COMPENSATION FOR PARTIAL INCAPACITY › Section 351-2-5 - Requests for Extension of Benefits Pursuant to 39-A M.R.S.A. section 213(1)

Current through 2024-29, July 17, 2024
1. Cessation of benefits pursuant to
				39-A M.R.S.A.
				§213(1) if no order or
				award of compensation or compensation scheme has been entered.
A. Prior to cessation of benefits pursuant to
				 39-A M.R.S.A.
				§213(1), the employer
				must notify the employee that the employee's lost time benefits are due to
				expire. The notice must be sent at least 21 days in advance of the expiration
				date, and must include the date the lost time benefits are due to expire and
				the following paragraph:
If you are experiencing extreme financial hardship due to
				  inability to return to gainful employment, you may be eligible for an extension
				  of your weekly benefits. To request such an extension, you must file a Petition
				  for Extension of Benefits within 30 calendar days of the date that benefits
				  expire, or, in cases where the expiration date is contested, within 30 calendar
				  days of a final decree as to the expiration date.
B. Failure to send the required notice will
				automatically extend the employee's entitlement to lost time benefits for the
				period that the notice was not sent.
C. Notice shall be considered "sent" if it is
				mailed to the last address to which a compensation check was sent.
1-A. Cessation of benefits pursuant to
				39-A M.R.S.A.
				§213(1) if an order or
				award of compensation or compensation scheme has been entered.
A. The employer must file a Petition to
				Terminate Benefit Entitlement which shall contain notice to the employee
				regarding the process for requesting an extension of benefits.
B. If the Petition to Terminate Benefit
				Entitlement is granted, the decree shall contain the following language:
If you are experiencing extreme financial hardship due to
				  inability to return to gainful employment, you may be eligible for an extension
				  of your weekly benefits. To request such an extension, you must file a Petition
				  for Extension of Benefits within 30 calendar days of the date of this decree
				  or, if an appeal is filed, within 30 calendar days after the appeal is
				  final.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 2 - SECTION 213 COMPENSATION FOR PARTIAL INCAPACITY › Appendix 351-2-I

Current through 2024-29, July 17, 2024
(Employees must provide the following information to the
				  employer/insurer within 30 days of filing the Petition for Extension of
				  Benefits.)
1. State what your present financial condition is (i.e.
				  present monthly income vs. present monthly expenses).
2. State when and where you have looked for work in at least
				  the last 3 months.
3. Provide a copy of your most recent tax return, if one was
				  filed.
4. Please provide any other information that may be relevant
				  to your present financial condition that you plan to rely on at
				  hearing.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-1 - Lost Time: Employer's First Report of Occupational Injury or Disease (WCB-1)

Current through 2024-29, July 17, 2024
1. The definition
				of a day for purposes of filing a First Report of Occupational Injury or
				Illness (WCB-1) under §303 is the wages in an employee's regular
				workday.
2. Except as provided in
				paragraph (4) of this section, a First Report of Occupational Injury or Illness
				(WCB-1) shall be filed within 7 days after an employee has actually lost wages
				in an amount equivalent to that sum which would have been earned in a regular
				workday.
3. For purposes of this
				section, "wages in an employee's regular workday" is the amount equivalent to a
				day's wages for those who earn the same amount each workday, regardless of the
				duration of such person's employment. For all others, "wages in an employee's
				regular workday" is determined by dividing the pre-tax wages earned by the
				employee during the four (4) full work week period immediately preceding the
				date of injury by the number of days worked during the same four (4) full work
				week period. In the event that an employee has worked for less than the four
				(4) full work week period preceding the date of injury, "wages in an employee's
				regular workday" is determined by dividing the pre-tax wages earned by the
				number of days worked.
A. The
				employer/insurer shall record lost wages so that a First Report of Occupational
				Injury or Illness (WCB-1) can be timely filed pursuant to this rule and
				§303.
B. In cases involving
				lost wages from a concurrent employer, the employee shall report to the insurer
				lost wages from the concurrent employer so that a First Report of Occupational
				Injury or Illness (WCB-1) can be timely filed pursuant to this rule and
				§303.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-1-A - Medical Only: Employer's First Report of Occupational Injury or Disease (WCB-1)

Current through 2024-29, July 17, 2024
An employer shall complete a First Report of Occupational
				  Injury or Illness (WCB-1) within 7 days after the employer receives notice or
				  has knowledge of an injury that has required the services of a health care
				  provider but has not caused the employee to lose a day's work. A copy of the
				  First Report of Occupational Injury or Illness (WCB-1) shall be sent to the
				  employee and, unless the employer is self-insured, the employer's insurer
				  within 24 hours after the First Report of Occupational Injury or Illness
				  (WCB-1) has been completed.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-2 - Filing Requirements

Current through 2024-29, July 17, 2024
1. Except as
				specifically provided in
				39-A M.R.S.A.
				§101
et seq.
or in
				these rules, all forms and correspondence, including, but not limited to
				petitions, shall be filed in the Central Office of the Workers' Compensation
				Board.
2. Except as specifically
				provided in
				39-A M.R.S.A.
				§101
et seq
. or in
				these rules, forms and correspondence required to be filed in the Central
				Office of the Workers' Compensation Board are filed when the Board receives the
				form by mail, in-hand delivery, fax, or other form of electronic
				transfer.
3. Duplicate paper copies
				of forms that are filed by fax or other form of electronic transfer will not be
				accepted.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-3 - Formal Hearing Correspondence

Current through 2024-29, July 17, 2024
1. Except as
				specifically provided in
				39-A M.R.S.A.
				§101
et seq
. or in
				these rules, formal hearing correspondence on a proceeding in progress before
				an Administrative Law Judge, including, but not limited to, motions to
				continue, motions for findings of fact and conclusions of law, applications for
				additional discovery, stipulations, and position papers shall be filed in the
				regional office to which the case has been assigned.
2. Formal hearing correspondence on a
				proceeding in progress before an Administrative Law Judge shall be filed by
				mail, in-hand delivery, fax, or other form of electronic transfer, including
				e-mail, provided that signatures be included when required. Formal hearing
				correspondence is filed when the Board receives the correspondence in the
				regional office to which the case has been assigned.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-4 - Electronic Data Interchange Filing

Current through 2024-29, July 17, 2024
1.
General
A.
First Reports
				of Injury
. Unless a waiver has been granted pursuant to subsection
				(1)(D)(1) or (2) of this section, all First Reports of Injury and all changes
				or corrections to First Reports of Injury shall be filed by using the
				International Association of Industrial Accident Boards and Commissions
				(IAIABC) Claims Release 3 format.
B.
Notices of Controversy
.
				Except as otherwise provided in this paragraph, effective July 1, 2006, unless
				a waiver has been granted pursuant to subsection (1)(D) (1) or (2) of this
				section, all Notices of Controversy and all corrections to Notices of
				Controversy shall be filed using the International Association of Industrial
				Accident Boards and Commissions (IAIABC) Claims Release 3 format. Changes to
				Notices of Controversy that have been filed electronically must be made by
				filing WCB-9 (1/12/06) (Notice of Controversy). Changes to Notices of
				Controversy filed prior to July 1, 2006 using WCB-9 (10/98) (Notice of
				Controversy) must be made by filing an amended WCB-9 (10/98) (Notice of
				Controversy).
C. Waivers
(1)
Waivers due to hardship.
The
				Board, at its discretion by majority vote of its membership, may grant an
				employer, insurer or third-party administrator a waiver of the filing
				requirements of this section if the employer, insurer or third-party
				administrator establishes to the satisfaction of the Board that compliance with
				these requirements would cause undue hardship. For purposes of this section,
				undue hardship means significant difficulty or expense. Requests for waivers
				should be submitted in writing and addressed to the Chair of the Workers'
				Compensation Board, 27 State House Station, Augusta, Maine
				04333-0027.
(2)
Waiver in an
				individual case.
A First Report of Injury or a Notice of Controversy can
				be filed by paper or fax in an individual case if the Executive Director or the
				Executive Director's designee finds that the employer or claim administrator
				was prevented from complying with this section because of circumstances beyond
				the control of the employer or claim administrator. A decision by the Executive
				Director or the Executive Director's designee may be appealed to the Board of
				Directors. The appeal must be in writing; must set forth the reasons why the
				appealing party believes the decision should be reversed; and must be filed
				within 7 (seven) days of the date of the decision appealed from.
D.
Board file
. The
				Board file shall include all accepted electronic transactions regardless of
				whether a paper copy is physically in the file.
Code of Maine Rules › 90 - INDEPENDENT AGENCIES › 351 - WORKERS' COMPENSATION BOARD › Chapter 3 - FORM FILING › Section 351-3-5 - Electronic filing of proof of coverage

Current through 2024-29, July 17, 2024
1.
General
A.
(1) Unless a waiver has been granted pursuant
				to subsection (1)(B) of this section, insurance companies shall file with the
				Board notice of the new, renewal, or endorsement of any workers' compensation
				policy to an employer using International Association of Industrial Accident
				Boards and Commissions ("IAIABC") Proof of Coverage Release 2.1.
(2) The required notice must be filed with
				the Board no later than 30 days after issuance, renewal or policy initiating
				endorsement.