Mississippi Administrative Code › Title 32 - Rehabilitation And Disabilities › Part 1 - Office of Special Disability Programs Policy Manual › PROCEDURE MANUAL › Section 32-1-22.4 - CLOSURE REASONS OTHER THAN ELIGIBILITY CRITERIA NOT MET (INTERVENING REASONS)

Current through June 25, 2024
Unable to locate, contact, or moved:
This reason is used when the individual has moved without a forwarding address or is otherwise unavailable. Also, use this code for persons who have left the state and show no intentions of continuing in their IL program. It is also used when the individual leaves the state and gives little evidence of returning in the foreseeable future.
The case file should indicate that a minimum of 2 letters and 2 telephone call attempts were made prior to closure. A telephone call with no answer is not considered an attempt.
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A closing letter is not required
Refused Services or further services:
This reason is used when the individual declines to accept, participate in, or use independent living services.
Prior to closing a case for refused services, the documentation must indicate that the consumer or his representative has communicated verbally or in writing that he/she does not want services.
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A closing letter is not required
Death:
This reason requires case file documentation.
Documentation may include copy of the obituary, case note indicating notification by family member, etc.
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A closing letter is not required
Individual in Institution:
This reason is used when an individual has entered an institution and will be unavailable to participate in an IL program for an indefinite or considerable period of time. An institution includes a hospital, a nursing home, a prison or jail, a treatment center, etc
Documentation may include a case note indicating notification by client, a family member, etc.
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A closing letter is not required
Transferred to another agency:
This reason is used when an individual needs services that are more appropriately obtained elsewhere. Transfer to the other agency indicates that appropriate referral information is forwarded to the other agency so that agency may provide services more effectively.
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A closing letter is not required
Failure to cooperate:
Using this closure reason indicates individual actions (or non-actions) that make it impossible to begin or continue an IL program. Failure to cooperate includes repeated failures to keep appointments for assessment, counseling, or other services. (Ex. medical appointments) Efforts by the Counselor to overcome these actions or non-actions are required and must be documented in the case file
The case file must indicate that a minimum of 3 legitimate (by letter and/or telephone call) attempts were made prior to closure for this reason. At least one of these attempts must be by the Counselor. A telephone call with no answer is not considered an attempt.
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A closing letter is not required
All other reasons:
This is to be used for all reasons not covered above.
The case must be well documented to explain the closure reason. Do not use this reason when the consumer's case record should be closed for one of the previous reasons.
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A closing letter is not required