Michigan Administrative Code › Department - Health and Human Services › Population Health and Community Services › EMS Organization Licensure Rules › Part 3 - LIFE SUPPORT AGENCIES › Section R. 325.22132 - Life support agency; operating requirements

Current through Vol. 24-12, July 15, 2024
Rule 132. In addition to requirements prescribed in the
					 code and these rules, life support agency shall do all the following:
(a) Establish and maintain a written
				  procedure that explains the steps that will be followed when a complaint is
				  received by the agency. This procedure shall be maintained by the agency and
				  made available to the department upon request.
(b) Maintain evidence of participation in the
				  county, local, or regional disaster plan. Approved protocols may be used to
				  meet this requirement. These documents must be maintained by the operation and
				  made available to the department upon request.
(c) Comply with medical record keeping
				  requirements in accordance with
				  R 325.22117.
(d) Maintain written policies and procedures
				  that address safety and accident reduction and comply with all applicable state
				  and federal health and safety laws as prescribed on the department-approved
				  agency inspection form. These procedures must be maintained by the operation
				  and be available to the department upon request.
(e) Require that each individual staffing a
				  licensed life support agency complies with the code and applicable medical
				  control authority protocols.
(f)
				  Require that a life support vehicle is not operated while transporting a
				  patient unless the ambulance is staffed in accordance with section
				  20921(3), (4),
				  and (5) of the code, MCL
				  333.20921.
(g) Require that a non-transport prehospital
				  life support vehicle is not operated unless it is staffed in accordance with
				  sections
				  20927(3) and
				  20941(6) of
				  the code, MCL
				  333.20927 and
				  333.20941.
(h) Require that an aircraft transport
				  vehicle is not operated unless it is staffed in accordance with section
				  20932(2) of
				  the code, MCL
				  333.20932.
(i) Maintain evidence of an orientation
				  process of emergency medical services personnel that familiarizes them with the
				  agency's policies and procedures and trains them in the use and application of
				  all the equipment carried in the licensed life support vehicle. At a minimum,
				  the orientation process must include an introduction to personnel duties and
				  responsibilities, in addition to medical control authority protocols.
(j) Maintain access to the current version of
				  all applicable protocols for each medical control authority under which the
				  agency operates.
(k) Complete and
				  submit patient care records according to department-approved medical control
				  authority protocols.
(l)
				  Participate in data collection and quality improvement activities authorized
				  under medical control authority protocols.
(m) Ensure that each licensed life support
				  vehicle meets all applicable vehicle standards and state minimum equipment
				  requirements prescribed by the department and department-approved medical
				  control authority protocols.
(n)
				  Require compliance with medcom requirements.
(o) Not knowingly respond to, or advertise
				  its services for, prehospital emergency patients from outside its service area
				  except for mutual aide requests.
(p) Require that each individual operating a
				  licensed ground life support vehicle during an emergency response or patient
				  transport has completed a department-approved vehicle operation education and
				  competency assessment.