Code of Maine Rules › 65 - DEPARTMENT OF PUBLIC UTILITIES COMMISSION › 407 - PUBLIC UTILITIES COMMISSION › Chapter 292 - STANDARDS FOR BILLING, CREDIT, AND COLLECTION AND CUSTOMER INFORMATION FOR INTEREXCHANGE CARRIERS › Section 407-292-2 - DEFINITIONS

Current through 2024-29, July 17, 2024
A.
Account balance
. "Account
				balance" is the total amount owed by a customer that has been billed in
				accordance with this Chapter.
B.
Amount overdue
. "Amount overdue" is the amount that an IXC has
				billed to a customer and that has not been paid by the due date of the bill or
				by a date otherwise agreed upon.
C.
Applicant
. "Applicant" is any person who applies for toll or
				optional services and who is not a customer of the IXC.
D.
Bill
. "Bill" is a written
				statement (printed or electronic) from an IXC to a customer that states the
				amount owed by the customer for the current billing period, the amount overdue,
				the account balance, late fees and any other charges owed by the
				customer.
E.
Billed
				Account
. "Billed account" is an account that is assigned a unique
				identification number by the IXC for tracking purposes.
F.
Clear and Conspicuous
. "Clear
				and conspicuous" is that which would be readily apparent to the average
				customer.
G.
Commission
. "Commission" is the Maine Public Utilities
				Commission.
H.
Consumer
				Assistance Division
. "Consumer Assistance Division" is the Consumer
				Assistance Division of the Maine Public Utilities Commission.
I.
Customer
. "Customer" is a
				person who has applied for, been accepted and is receiving basic service;
				intrastate interexchange telecommunications service; interstate
				telecommunications service; or optional service in this State or has agreed to
				be billed for the same.
J.
Dispute
. "Dispute" is a grievance of an applicant or customer
				about an IXC's provision of service, application of Title 35-A, or any
				Commission rule.
K.
Due
				date
. "Due date" is the date by which payment must be made and after
				which the account is considered overdue.
L.
Interexchange carrier (IXC)
.
				An "interexchange carrier" is any person, association, corporation, or other
				entity that provides intrastate interexchange telecommunications services,
				including a local exchange carrier, whether or not that entity is a public
				utility. An interexchange carrier includes an entity that provides services
				using facilities that it owns, leases, controls, operates or manages, including
				leased private lines or special access facilities, and an entity that resells
				switched services provided by other IXCs. An interexchange carrier does not
				include commercial mobile radio service (CMRS) providers as defined by federal
				law.
M.
Intrastate
				telecommunication
. An "intrastate telecommunication" is a
				telecommunication that is functionally intrastate, with points of origination
				and termination within the State, regardless of the actual routing of the
				communication. In the case of mobile telecommunications services, the points of
				origination and termination of the communication are assumed to be antenna
				locations at which the IXC acquires and passes on the end user's signal, unless
				the location of the end user can be determined.
N.
New Service Provider
. "New
				service provider" is a service provider that did not bill the customer for
				service during the service provider's last billing cycle. This definition
				excludes service providers who bill the customer solely on a per transaction
				basis.
O.
Service
				provider
. "Service provider" is any entity that offers a product or
				service to a customer, the charge for which appears on the bill of the
				IXC.
P.
Toll service
.
				"Toll service" is intrastate or interstate interexchange telecommunications
				service.
Q.
Toll service
				provider
. "Toll service provider" is any IXC that provides toll service
				to its customers.