Code of Massachusetts Regulations › 205 CMR - MASSACHUSETTS GAMING COMMISSION › Title 205 CMR 141.00 - Notice to the Commission of Changes › Section 141.05 - Requirements of the Surveillance System Plan

Current through Register 1525, July 5, 2024
A surveillance plan must, at a minimum, incorporate the
				following:
(1) A training and
			 qualifications program that shows surveillance operations personnel are
			 properly trained or certified to recognize abnormalities and violations in
			 procedures, including documentation of on-going training;
(2) An adequate emergency power system at all
			 times sufficient to prevent required monitoring from being unreasonably
			 delayed, and a contingency plan to be utilized whenever a power failure occurs
			 that can be used to operate the CCTV system in the event of a power failure.
			 Such power system shall be tested in the presence of the Commission at 12-month
			 intervals subject to more frequent retesting upon failure of a test;
(3) A preventive maintenance program,
			 implemented by technicians assigned to the surveillance department or, if
			 assigned to another department, subject to the direction and control of the
			 director of surveillance, which ensures that the entire CCTV system is
			 maintained in proper working order and that transparent covers over CCTV system
			 cameras are cleaned in accordance with a routine maintenance schedule. In the
			 event that preventive maintenance to be performed by a technician assigned to
			 another department is required on an emergency basis, the surveillance
			 department shall have priority with respect to personnel resources of such
			 other department to ensure the efficacy of the CCTV system;
(4) Connection to all gaming establishment
			 alarm systems enabling instant notification of any such alarm and monitoring of
			 any area to which the alarm applies and which provides a visible, audible or
			 combination signal; provided, however, that any robbery or other emergency-type
			 alarm shall be perceptually distinguishable from all non-emergency alarm types
			 in a manner approved by the Commission (for example, robbery alarm is the only
			 audible alarm);
(5) An updated
			 photo library, consisting of photographs that are no more than four years old,
			 of all current employees of the gaming establishment, which photo library shall
			 be available to the Commission upon request;
(6) Provision for an updated operational
			 blueprint depicting all areas of the gaming establishment, and elsewhere where
			 CCTV coverage is available, that is readily accessible to all monitoring room
			 personnel and representatives of the Commission. In a PDF or other such common
			 electronic format.
(7) A
			 surveillance log securely maintained that includes detailed reports of all
			 surveillances conducted. The log shall be maintained by monitoring room
			 personnel and shall be stored securely, in a manner approved by the Commission,
			 within the surveillance department. The surveillance log shall be available for
			 inspection at any time by the Commission. At a minimum, the following
			 information shall be recorded in a surveillance log:
(a) Date and time each surveillance
			 commenced;
(b) The name and license
			 credential number of each person who initiates, performs or supervises the
			 surveillance;
(c) Reason for
			 surveillance, including the name, if known, alias or description of each
			 individual being monitored, and a brief description of the activity in which
			 the person being monitored is engaging;
(d) The times at which each video or audio
			 recording is commenced and terminated;
(e) The time at which each suspected criminal
			 offense is observed, along with a notation of the reading on the meter, counter
			 or device that identifies the point on the video recording at which such
			 offense was recorded;
(f) Time of
			 termination of surveillance; and
(g) Summary of results of the
			 surveillance.