Iowa Administrative Code › Agency 61 - Attorney General › Chapter 30 - New Motor Vehicle Warranty-protection (LEMON LAW) › Rule 61-30.6 - Notification of Settlement or Decision

Current through Register Vol. 47, No. 3, July 24, 2024
(1) A manufacturer's dispute resolution
			 program certified in this state, or a program established by a manufacturer
			 applying for certification in this state, shall submit to the attorney general
			 a copy of each settlement approved by the program and decision made by the
			 decision maker within 30 days after the settlement is reached or the decision
			 is rendered.
(2) The decision or
			 settlement shall contain the following information:
a. The year, make, model, and vehicle
			 identification number of the vehicle in question, and a copy of the consumer's
			 or lessee's certificate of title for the vehicle if replaced or if a refund is
			 issued;
b. The consumer's name,
			 address, and telephone number;
c.
			 The manufacturer's name, address, and telephone number;
d. The name, address, and telephone number of
			 the dealership at which the vehicle was purchased or leased and the date of the
			 original delivery of the vehicle to a consumer;
e. A copy of the consumer's sales or lease
			 agreement;
f. A list of all
			 collateral charges incurred by the consumer;
g. A list of all incidental charges incurred
			 by the consumer;
h. If a lease, a
			 list of all factors taken into consideration in determining the lease price and
			 lessee cost and the monetary sum for each such factor considered;
i. A list of each nonconformity alleged by
			 the consumer to substantially impair the motor vehicle, the date of the
			 consumer's first report of each nonconformity to the manufacturer, and, if
			 available, the odometer reading of the vehicle on the date of the consumer's
			 first report;
j. The date of the
			 consumer's written notification to the manufacturer of each nonconformity for
			 which:
(1) Three attempts have been made to
			 repair the same nonconformity;
(2)
			 One attempt has been made to repair a nonconformity that is likely to cause
			 death or serious bodily injury; or
(3) The motor vehicle has been out of service
			 by reason of repair of one or more nonconformities for 20 or more cumulative
			 days;
k. The number of
			 miles attributable to the consumer up to the date of the third attempt to
			 repair the same nonconformity which is the subject of the claim, or the first
			 attempt to repair a nonconformity that is likely to cause death or serious
			 bodily injury, or the twentieth cumulative day when the vehicle is out of
			 service by reason of repair of one or more nonconformities, whichever occurs
			 first;
l. The date the dispute was
			 submitted to the program;
m. If a
			 decision, the name of the decision maker, the date the decision was rendered,
			 the reasons for the decision, the actions required of the manufacturer, if
			 applicable, and the date by which the manufacturer was to fulfill the terms of
			 the decision;
n. If a settlement,
			 the date of the settlement; and
o.
			 The terms of settlement or decision, including:
(1) Whether a refund or
			 replacement;
(2) The sum of
			 reasonable offset for use, if any, and a detailed explanation of the
			 calculation of the offset;
(3) If a
			 refund, the sum of refund;
(4) The
			 date of delivery and year, make, model, and vehicle identification number of
			 replacement vehicle, if any; and
(5) The odometer reading of the vehicle at
			 the time the manufacturer accepted return of the vehicle.