Code of Massachusetts Regulations › 205 CMR - MASSACHUSETTS GAMING COMMISSION › Title 205 CMR 247.00 - Uniform Standards of Sports Wagering › Section 247.02 - House Wagering Rules and Patron Access

Current through Register 1525, July 5, 2024
(1) In
			 accordance with M.G.L. c. 23N, § 10(a), the Sports Wagering Operator shall
			 adopt comprehensive House Rules for Sports Wagering. The Sports Wagering
			 Operator shall not conduct Sports Wagering until the Commission has approved
			 the House Rules and the Sports Wagering Operator shall not conduct Sports
			 Wagering in a manner inconsistent with approved House Rules.
(2) In accordance with M.G.L. c. 23N, §
			 10(b), the Sports Wagering Operator shall make copies of its House Rules
			 readily available to patrons and shall post the same as required by the
			 Commission, including on a prominent place on the Sports Wagering Operator's
			 public website, mobile application or other digital platform, and where
			 applicable, prominently within the Sports Wagering Facility or Sports Wagering
			 Area. Said copies of the Sports Wagering Operator's House Rules shall state the
			 date on which they became effective. The Sports Wagering Operator shall provide
			 previous versions of its House Rules to any patron upon written
			 request.
(3) The House Rules must
			 address the following items regarding Sports Wagers, at a minimum:
(a) Types of Sports Wagers
			 accepted;
(b) Minimum and maximum
			 Sports Wagers;
(c) Description of
			 the process for handling incorrectly posted events, odds, Sports Wagers, or
			 results;
(d) Methods for the
			 calculation and payment of winning Sports Wagers;
(e) Effect of schedule changes;
(f) Methods of notifying patrons of odds or
			 proposition changes;
(g) Whether
			 the Operator accepts Sports Wagers at other than posted terms;
(h) Procedures related to pending winning
			 Sports Wagers;
(i) Methods of
			 contacting the Sports Wagering Operator for questions and complaints including
			 information explaining how complaints can be filed, how complaints are
			 resolved, and how the patron may submit a complaint to the
			 Commission;
(j) Description of
			 prohibited persons pursuant to
			 205
			 CMR 238.33:
Prohibited
			 Persons
, restricted patrons pursuant to
			 205
			 CMR 238.32:
Restricted
			 Patrons
, and Sporting Events and Wager Categories on which Sports
			 Wagers may not be accepted under M.G.L. c. 23N and
			 205
			 CMR 247.02;
(k) Methods of funding a Sports
			 Wager;
(l) Maximum payouts;
			 however, such limits must only be established through limiting the amount of a
			 Sports Wager and cannot be applied to reduce the amount paid to a patron as a
			 result of a winning Sports Wager;
(m) Parlay-Wager-related rules;
(n) The Operator's policy for canceling or
			 voiding Sports Wagers in accordance with
			 205
			 CMR 238.35;
(o) The Operator's policy for when an event
			 or any component of an event on which Sports Wagers are accepted is canceled or
			 suspended, including the handling of Sports Wagers with multiple selections,
			 such as parlays, where one or more of these selections is canceled;
			 and
(p) Any additional content for
			 House Rules outlined in
			 205
			 CMR 243.01:
Standards for Sports
			 Wagering Equipment.