Iowa Administrative Code › Agency 11 - Administrative Services Department › Title IV - Human Resources › Chapter 61 - Grievances and Appeals › Rule 11-61.1 - Grievances

Current through Register Vol. 47, No. 3, July 24, 2024
The grievance procedure is an informal process. It is not a
				  contested case. All employees shall have the right to file grievances. The
				  right to file a grievance and the grievance procedure provided for in these
				  rules shall be made known and available to employees throughout the agency by
				  the appointing authority through well-publicized means. Employees covered by a
				  collective bargaining agreement may use this grievance procedure for issues
				  that are not covered by their respective collective bargaining
				  agreements.
Grievances shall state the issues involved, the relief
				  sought, the date the incident or violation took place and any rules involved
				  and shall be filed on forms prescribed by the director. Grievances involving
				  suspension, reduction in pay within the same pay grade, disciplinary demotion,
				  or discharge may be filed as appeals in accordance with subrule 61.2(6) and
				  commence with Step 3 of the grievance procedure described in subrule
				  61.1(1).
(1) Grievance procedure.
a. Step 1. The grievant shall initiate the
				grievance by submitting it in writing to the immediate supervisor, or to a
				supervisor designated by the appointing authority, within 14 calendar days
				following the day the grievant first became aware of, or should have through
				the exercise of reasonable diligence become aware of, the grievance issue. The
				immediate supervisor shall, within 14 calendar days after the day the grievance
				is received, attempt to resolve the grievance within the bounds of these rules
				and give a decision in writing to the grievant with a copy to the
				director.
b. Step 2. If the
				grievant is not satisfied with the decision obtained at the first step, the
				grievant may, within 7 calendar days after the day the written decision at the
				first step is received or should have been received, file the grievance in
				writing with the appointing authority. The appointing authority shall, within
				14 calendar days after the day the grievance is received, attempt to resolve
				the grievance within the bounds of these rules by affirming, modifying, or
				reversing the decision made at the first step, or otherwise grant appropriate
				relief. The decision shall be given to the grievant in writing with a copy to
				the director.
c. Step 3. If the
				grievant is not satisfied with the decision obtained at the second step, the
				grievant may, within 7 calendar days after the day the written decision at the
				second step was received, or should have been received, file the grievance in
				writing with the director. The director shall, within 30 calendar days after
				the day the grievance is received, attempt to resolve the grievance and send a
				decision in writing to the grievant with a copy to the appointing authority.
				The director may affirm, modify, or reverse the decision made at the second
				step or otherwise grant appropriate relief. If the relief sought by the
				grievant is not granted, the director's response shall inform the grievant of
				the appeal rights in subrule 61.2(5).
d. If the grievant is not satisfied with the
				decision obtained from the third step, the grievant may file an appeal in
				accordance with subrule 61.2(5).