Louisiana Administrative Code › Title 25 - CULTURAL RESOURCES › Part IX - Office of State Parks › Chapter 5 - Procedures and Fees › Section IX-505 - Reservation Policy

Current through Register Vol. 50, No. 6, June 20, 2024
A. General
				Provisions
1. Reservations may be made for
				all OSP facilities that are subject to reservation by calling (877) 226-7652.
				Overnight and day-use facilities, including cabins, lodges, group camps,
				camping sites, rally shelters, meeting rooms and pavilions may be reserved 11
				months in advance. For example, if a park user wants to use a facility on July
				2, he may make the reservation no earlier than August 2, or the first business
				day after August 2, of the prior year. Reservations may also be made online 24
				hours a day by accessing the OSP web site, www.lastateparks.com. A
				non-refundable service fee is charged for all reservations.
2. The call center will operate 7:30 a.m. to
				6 p.m. (Central Standard Time), Monday-Friday. Inbound telephone reservation
				services will be closed on the following holidays: New Years Day, Good Friday,
				Independence Day, Labor Day, Veterans Day, Thanksgiving Day, and Christmas Day.
				Based upon demand, the center's hours may be extended by the assistant
				secretary or his designee.
3.
				Reservations are accepted only from persons 21 years of age or older. All
				persons under 21 years of age must be accompanied by adults when using reserved
				facilities. Exceptions may be approved by the assistant secretary or his
				designee.
4. Deposit in full
				deposit amount must be received within 10 days of the date the reservation is
				made; otherwise, the reservation is canceled. Payment may be made by credit
				card, in-state personal check or money order. A $35 NSF fee will be charged for
				checks written on accounts with insufficient funds. If the reservation is made
				within 14 days or fewer of the usage date, payment shall be by credit card
				only.
5. Cancellation of a
				reservation initiated by the site user is subject to a surcharge. The
				cancellation fee is a minimum of $10 per facility. If the reservation is
				canceled within 14 days of the first day of intended use, the cancellation fee
				is the cost of one day's stay or $10 per facility, whichever is more. Transfer
				of reservation dates will be treated as a cancellation as well as a new
				reservation; therefore subject to the cancellation surcharge. There is no
				charge to transfer a reservation from a facility to the same type of facility
				located within the same site. Requests for waivers of the cancellation fee must
				be made in writing to the assistant secretary or his designee and will be
				granted only for extreme situations.
6. Reservations made 10 months or more in
				advance for cabins, lodges and group camps are subject to the following
				cancellation policy.
a. No change can be made
				to the reservation until the deposit is paid and 18 days have elapsed from the
				date the reservation was made.
b. A
				deposit of one-night stay is due 10 days after the reservation is made and the
				balance must be paid in full within 30 days after the reservation is made or
				the reservation will be cancelled.
c. A change fee of one day's rental per
				facility will be charged for changes to reservations (e.g., dropped
				days).
d. A cancellation fee of one
				day's rental per facility will be charged.
7. In the event reservations must be canceled
				by OSP staff (e.g., for maintenance or emergency reasons) the rental fee will
				be refunded in full.
8. For cabins,
				lodges, group camps, rally shelters and campsites a two-night minimum
				reservation is required for weekends and a three-night minimum reservation is
				required for weekdays. Weekday nights are considered Sunday through Thursday
				and weekends are Friday through Saturday. The weekend minimum applies to any
				reservation containing a weekend night consecutive with other nights. The
				weekday minimum applies to any reservation not containing a weekend night. If
				facilities are not reserved in advance, they may be rented on weekends or
				weekdays for one night to walk-up users using the facilities that day.
				Exceptions may be granted by the assistant secretary or his designee. Minimum
				night reservation terms may be adjusted site-by-site or periodically by the
				assistant secretary or his designee in order to encourage visitation or to
				correlate with special events.
9.
				Up to five campsites in a park may be designated for long-term stays during the
				winter season, October 1 through March 31, with assistant secretary approval. A
				long-term stay shall not exceed 60 consecutive nights.