Iowa Administrative Code › Agency 11 - Administrative Services Department › Title V - General Services › Chapter 107 - Uniform Terms and Conditions for Service Contracts › Rule 11-107.3 - Definitions

Current through Register Vol. 47, No. 3, July 24, 2024
For the purposes of this chapter, the following definitions
				  shall apply:
"Department and establishment"
and
"department"
or
"establishment"
means any
				  executive department, commission, board, institution, bureau, office, or other
				  agency of the state government, including the state department of
				  transportation, except for funds which are required to match federal aid
				  allotted to the state by the federal government for highway special purposes,
				  and except the courts, by whatever name called, other than the legislature,
				  that uses, expends or receives any state funds.
"Efficiency measures"
means unit cost or
				  level of productivity associated with a given service, product or
				  activity.
"Input measures "
means the amount of
				  resources invested, used or spent for services, products or activities.
"Outcome measures "
means the mathematical
				  expression of the effect on customers, clients, the environment, or
				  infrastructure that reflects the purpose of the service, product or activity
				  produced or provided.
"Output measures "
means the number of
				  services, products or activities produced or provided.
"Performance measures "
means measures that
				  assess a service, product or activity. Performance measures include quality,
				  input, output, efficiency, and outcome measures.
"Quality measures "
means the mathematical
				  expression of how well the service, product or activity was delivered, based on
				  characteristics determined to be important to the customers.
"Service "
or
"services "
means work performed for a department or establishment or for its clients by a
				  service provider and includes, but is not limited to:
1. Professional or technical expertise provided by a
				  consultant, advisor or other technical or service provider to accomplish a
				  specific study, review, project, task, or other work as described in the scope
				  of work. By way of example and not by limitation, these services may include
				  the following: accounting services; aerial surveys; aerial mapping and seeding;
				  appraisal services; land surveying services; construction manager services;
				  analysis and assessment of processes, programs, fiscal impact, compliance,
				  systems and the like; auditing services; communications services; services of
				  peer reviewers, attorneys, financial advisors, and expert witnesses for
				  litigation; architectural services; information technology consulting services;
				  services of investment advisors and managers; marketing services; policy
				  development and recommendations; program development; public involvement
				  services and strategies; research services; scientific and related technical
				  services; software development and system design; and services of underwriters,
				  physicians, pharmacists, engineers, and architects; or
2. Services provided by a vendor to accomplish routine
				  functions. These services contribute to the day-to-day operations of state
				  government. By way of example and not by limitation, these services may include
				  the following: ambulance service; charter service; boiler testing; bookkeeping
				  service; building alarm systems service and repair; commercial laundry service;
				  communications systems installation, servicing and repair; court reporting and
				  transcription services; engraving service; equipment or machine installation,
				  preventive maintenance, inspection, calibration and repair; heating,
				  ventilation and air conditioning (HVAC) system maintenance service; janitorial
				  service; painting; pest and weed control service; grounds maintenance, mowing,
				  parking lot sweeping and snow removal service; towing service; translation
				  services; and travel service.
"Service contract"
means a contract for a
				  service or services when the predominant factor, thrust, and purpose of the
				  contract as reasonably stated is for the provision or rendering of services.
				  When there is a contract for both goods and services and the predominant
				  factor, thrust, and purpose of the contract as reasonably stated is for the
				  provision or rendering of services with goods incidentally involved, a service
				  contract exists and these rules apply. "Service contract" includes grants when
				  the predominant factor, thrust, and purpose of the contract formalizing the
				  grant is for the provision or rendering of services.
"Service provider"
means a vendor that
				  enters into a service contract with a department or
				  establishment.