Code of Maine Rules › 09 - DEPARTMENT OF INLAND FISHERIES AND WILDLIFE › 137 - DEPARTMENT OF INLAND FISHERIES AND WILDLIFE - GENERAL › Chapter 21 - LICENSING AND REGISTRATION AGENTS › Section 137-21-03 - Selection and Operation Standards

Current through 2024-29, July 17, 2024
Existing Agents
Existing agents with license or registration sales that total
				  500 or more per year based on the 1999 year will be established as MOSES agents
				  unless the agent presents sufficient evidence to persuade the Commissioner, in
				  his sole discretion, that there are compelling business reasons why being a
				  MOSES agent at this time is not reasonable. The commissioner encourages all
				  agents with access to a permanent phone service and Internet connectivity to
				  become MOSES agents as soon as possible. All existing agents must file an agent
				  enrollment form and sign a new agent agreement form with the Commissioner
				  between July 1, 2001, and December 1, 2001 to continue to serve as a license
				  and/or registration agent. All existing agents must attend a training program
				  conducted by the Department before the commencement of the 2002 license or
				  registration year.
New Agents
All new agent applicants must submit an agent application
				  form and the agent agreement form before being considered as an agent for the
				  commissioner. All new applicants must become MOSES agents unless the
				  commissioner determines that the Department needs in the area affected require
				  additional manual agents. For this purpose, the Commissioner may require
				  supplemental information from any applicant requesting to be a manual
				  agent.
Each agent applicant must demonstrate creditworthiness by
				  allowing the Department to perform credit checks with any credit organization
				  and provide any other supplemental information deemed necessary by the
				  Commissioner for this purpose.
All new agents must complete training as required in the
				  agent agreement form.
Standards for All Agents
Any agent located outside of the State of Maine must provide
				  and maintain a $10,000 minimum bond that guarantees payment to the Department
				  in the event of Agent default and is otherwise in a form and issued by a surety
				  satisfactory to the Commissioner.
All agents must guarantee that license and registration
				  customers will be serviced in a timely, helpful, courteous manner by all clerks
				  within the agency and all clerks will be properly trained to complete sales
				  transaction according to the Department requirements.
All agents must accept the responsibility for compliance with
				  all pertinent laws, regulations, Department policies, performance standards,
				  and reporting and payment requirements regarding the sale or issuance of
				  licenses and/or registrations.
All agents must acknowledge receipt of inventory items
				  received and accept the financial responsibility for all licenses, stickers,
				  and plates held in their inventory.
All agents must be responsible for payment of bank charges
				  and Department costs to process a returned check and any other special fees or
				  charges incurred by the Department due to the agent's
				  activities.