reglab/statecodes huggingface dataset:
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.7 - Standards of Quality of Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
				Standard frequency. The standard frequency for alternating current distribution
				systems shall be 60 cycles per second. The frequency shall be maintained within
				limits which will permit the satisfactory operation of customer's clocks
				connected to the system.
(2)
				Voltage limits retail. Each utility supplying electric service to ultimate
				customers shall provide service voltages in conformance with the standard at
				20.5(2)
"d. "
(3)
				Voltage balance. Where three-phase service is provided the utility shall
				exercise reasonable care to assure that the phase voltages are in balance. In
				no case shall the ratio of maximum voltage deviation from average to average
				voltage exceed .02.
(4) Voltage
				limits, service for resale. The nominal voltage shall be as mutually agreed
				upon by the parties concerned. The allowable variation shall not exceed 7.5
				percent above or below the agreed-upon nominal voltage without the express
				approval of the board.
(5)
				Exceptions to voltage requirements. Voltage outside the limits specified will
				not be considered a violation when the variations:
a. Arise from the action of the
				elements.
b. Are infrequent
				fluctuations not exceeding five minutes, duration.
c. Arise from service
				interruptions.
d. Arise from
				temporary separation of parts of the system from the main system.
e. Are from causes beyond the control of the
				utility.
f. Do not exceed 10
				percent above or below the standard nominal voltage, and service is at a
				distribution line or transmission line voltage with the retail customer
				providing voltage regulators.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.8 - Safety

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Protective measures.
Each utility shall exercise reasonable
				care to reduce those hazards inherent in connection with its utility service
				and to which its employees, its customers, and the general public may be
				subjected and shall adopt and execute a safety program designed to protect the
				public and fitted to the size and type of its operations. A utility shall
				include in its safety program procedures for notifying the board and the public
				of an incident involving a component of a wind turbine, solar facility, storage
				facility, or any other generating facility where the incident has resulted in
				damage to adjacent property or members of the public.
(2)
Accident investigation and
				prevention.
The utility shall give reasonable assistance to the board
				in the investigation of the cause of accidents and in the determination of
				suitable means of preventing accidents.
(3)
Reportable accidents.
Each utility shall maintain a summary of all reportable accidents, as defined
				in 199-25.5 (476,478), arising from
				its operations.
(4)
Grounding of secondary distribution system.
Unless otherwise
				specified by the board, each utility shall comply with, and shall encourage its
				customers to comply with, the applicable provisions of the acceptable standards
				listed in 20.5(2) for the grounding of secondary circuits and equipment.
Ground connections should be tested for resistance at the
				  time of installation. The utility shall keep a record of all ground resistance
				  measurements.
The utility shall establish a program of inspection so that
				  all artificial grounds installed by it shall be inspected within reasonable
				  periods of time.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.9 - Electric Energy Automatic Adjustment

Current through Register Vol. 47, No. 3, July 24, 2024
The electric energy cost adjustment of the unit charge shall
				  be an energy adjustment clause.
(1)
Applicability.
A utility's electric energy adjustment shall
				recover from consumers only those costs which:
a. Are incurred in supplying
				energy;
b. Are beyond direct
				control of management;
c. Are
				subject to sudden important change in level;
d. Are an important factor in determining the
				total cost to serve; and
e. Are
				readily, precisely, and continuously segregated in the accounts of the
				utility.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.11 - Customer Notification of Peaks in Electric Energy Demand

Current through Register Vol. 47, No. 3, July 24, 2024
(1) Pursuant to
				Iowa Code section
				476.17,
				each investor-owned utility shall have a plan to notify its customers of an
				approaching peak demand on the day when peak demand is likely to occur. The
				plan shall be made available to the board upon request.
(2) The plan shall include, at a minimum, the
				following:
a. A description and explanation of
				the condition(s) that will prompt a peak alert.
b. A provision for a general notice to be
				given to customers prior to the time when peak demand is likely to occur and an
				explanation of when and how notice of an approaching peak in electric demand
				will be given to customers.
c. The
				text of the message or messages to be given in the general notice to customers.
				The message shall include the name of the utility providing the notice, an
				explanation that conditions exist which indicate a peak in electric demand is
				approaching, and an explanation of the significance of reductions in
				electricity use during a period of peak demand and the potential benefits of
				energy efficiency.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.14 - Flexible Rates

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Purpose.
This subrule is intended to allow electric utility
				companies to offer, at their option, incentive or discount rates to their
				customers.
(2)
General
				criteria.
a. Electric utility
				companies may offer discounts to individual customers, to selected groups of
				customers, or to an entire class of customers. However, discounted rates must
				be offered to all directly competing customers in the same service territory.
				Customers are direct competitors if they make the same end product (or offer
				the same service) for the same general group of customers. Customers that only
				produce component parts of the same end product are not directly competing
				customers.
b. In deciding whether
				to offer a specific discount, the utility shall evaluate the individual
				customer's, group's, or class's situation and perform a cost-benefit analysis
				before offering the discount.
c.
				Any discount offered should be such as to significantly affect the customer's
				or customers' decision to stay on the system or to increase
				consumption.
d. The consequences of
				offering the discount should be beneficial to all customers and to the utility.
				Other customers should not be at risk of loss as a result of these discounts;
				in addition, the offering of discounts shall in no way lead to subsidization of
				the discounted rates by other customers in the same or different
				classes.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.15 - Customer Contribution Fund

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Applicability and purpose.
This rule applies to each electric
				public utility, as defined in Iowa Code sections
				476.1,
				476.1A,
				and 476.IB. Pursuant to Iowa Code section
				476.66,
				each utility shall maintain a program plan to assist the utility's low-income
				customers with weatherization and to supplement assistance received under the
				federal low-income home energy assistance program for the payment of winter
				heating bills.
(2)
Program
				plan.
Rescinded IAB 12/5/18, effective 1/9/2019.
(3)
Notification.
Each
				utility shall notify all customers of the customer contribution fund at least
				twice a year. The method of notice which will ensure the most comprehensive
				notification to the utility's customers shall be employed. Upon commencement of
				service and at least once a year, the notice shall be mailed or personally
				delivered to all customers, or provided by electronic means to those customers
				who have consented to receiving electronic notices. The other required notice
				may be published in a local newspaper(s) of general circulation within the
				utility's service territory. A utility serving fewer than 6,000 customers may
				publish its semiannual notices locally in a free newspaper, utility newsletter
				or shopper's guide instead of a newspaper. At a minimum, the notice shall
				include:
a. A description of the availability
				and the purpose of the fund;
b. A
				customer authorization form. This form shall include a monthly billing option
				and any other methods of contribution.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.16 - Exterior Flood Lighting

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Newly installed lighting.
All newly installed public
				utility-owned exterior flood lighting shall be solid-state lighting or lighting
				with equivalent or better energy efficiency.
(2)
In-service lighting replacement
				schedule.
In-service lighting shall be replaced with solid-state
				lighting or lighting with equivalent or better energy efficiency when worn out
				due to ballast, lamp, or fixture failure for any other reason, such as
				vandalism or storm damage. A utility shall file with the board as part of the
				utility's annual report required in 199-Chapter 23 a report stating the
				progress in converting to higher pressure sodium lighting or lighting with
				equivalent or higher energy efficiency. Information shall be provided as part
				of the board 24/7 requirements.
(3)
Efficacy standards.
Lighting other than solid-state has
				equivalent or better efficacy if one or more of the following can be
				established:
a. For fixtures, the mean
				lumens-per-watt lamp rating is greater than 100; or
b. The new lighting uses no more energy per
				installation than comparable, suitably sized solid-state; or
c. The new lighting luminaries have a mean
				efficacy rating equal to or greater than 100 lumens per watt according to a
				Department of Energy (DOE) Lighting Facts label, testing under the DOE
				Commercially Available LED Product Evaluation and Reporting Program (CALiPER),
				Design Lights Consortium (DLC) or any other testing agency that follows
				Illuminating Engineering Society of North America LM-79-08 test
				procedures.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.17 - Ratemaking Treatment of Emission Allowances

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Applicability and
				purpose.
This rule applies to all rate-regulated utilities providing
				electric service in Iowa. Under the Clean Air Act, each electric utility is
				required to hold sufficient emission allowances to offset emissions at all
				affected and new units. The acquisition and disposition of emission allowances
				will be treated for ratemaking purposes as defined in this rule.
(2)
Definitions.
The
				following words and terms, when used in this rule, shall have the meaning
				indicated below:
"Auction allowances"
are allowances acquired
				  or sold through EPA's annual allowance auction.
"Boot"
means something acquired or forfeited
				  to equalize a trade.
"Direct sale allowances "
are allowances
				  purchased from the EPA in its annual direct sale.
"Fair market value "
is the amount at which
				  an allowance could reasonably be sold in a transaction between a willing buyer
				  and a willing seller other than in a forced or liquidation sale.
"Historical cost"
is the amount of cash or
				  its equivalent paid to acquire an asset, including any direct acquisition
				  expenses. Any commissions paid to brokers shall be considered a direct
				  acquisition expense.
"Original cost"
is the historical cost of an
				  asset to the person first devoting the asset to public service.
"Statutory allowances "
are allowances
				  allocated by the EPA at no cost to affected units under the Clean Air Act
				  either through annual allocations as a matter of statutory right and those for
				  which a utility may qualify by using certain compliance options or effective
				  use of conservation and renewables.
(3)
Valuing allowances for ratemaking
				purposes.
a. Statutory allowances.
				Valued at zero cost to electric utility.
b. Direct sale allowances. Valued at
				historical cost.
c. Auction
				allowances. Valued at historical cost.
d. Purchased allowances. Valued at historical
				cost.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.19 - Notification of Outages

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Notification.
The notification requirements in subrules
				20.19(1) and 20.19(2) are for the timely collection of electric outage
				information that may be useful to emergency management agencies in providing
				for the welfare of individual Iowa citizens. Each electric utility shall notify
				the board when it is projected that an outage may result in a loss of service
				for more than six hours and the outage meets one of the following criteria:
a. Loss of service for more than six hours to
				substantially all of a municipality, including the surrounding area served by
				the same utility. A utility may use loss of service to 75 percent or more of
				customers within a municipality, including the surrounding area served by the
				utility, to meet this criterion;
b.
				Loss of service for more than six hours to 20 percent of the customers in a
				utility's established zone or loss of service to more than 5,000 customers in a
				metropolitan area, whichever is less;
c. A major event as defined in subrule
				20.18(4); or
d. Any other outage
				considered significant by the electric utility. This includes loss of service
				for more than six hours to significant public health and safety facilities
				known to the utility at the time of the notification, even when the outage does
				not meet the criteria in paragraphs 20.19(1)
"a"
and
"b."
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.20 - Electric Vehicle Charging Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1) A commercial or public electric vehicle
				charging station is not a public utility under Iowa Code section
				476.1
				if the charging station receives all electric power from the electric utility
				in whose service area the charging station is located. If an electric vehicle
				charging station obtains electric power from a source other than the electric
				utility, the determination of whether the commercial or public electric vehicle
				charging station is a public utility shall be resolved by the board.
(2) A person, partnership, business
				association, or corporation, foreign or domestic, furnishing electricity to a
				commercial or public electric vehicle charging station shall comply with Iowa
				Code section
				476.25
				and, if applicable, with the terms and conditions of the public utility's
				tariffs or service rules.
(3) A
				rate-regulated public utility shall not, through its filed tariff, prohibit
				electric vehicle charging or restrict the method of sale of electric vehicle
				charging at a commercial or public electric vehicle charging station.
(4) Electric utilities and entities providing
				commercial or public electric vehicle charging service shall comply with all
				applicable statutes and regulations governing the provision of electric vehicle
				charging service, including but not limited to all taxing requirements, and
				shall, if necessary, file all appropriate tariffs.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 20 - Service Supplied by Rate-regulated Electric Utilities › Rule 199-20.21 - Transmission Cost Adjustment (TCA)

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Transmission cost
				adjustment.
Pursuant to Iowa Code section
				476.6(8)
"b,"
public utilities may automatically adjust rates
				and charges to recover transmission-related costs incurred by or charged to the
				public utility consistent with a tariff or agreement that is subject to the
				jurisdiction of the Federal Energy Regulatory Commission, provided that a
				schedule showing the automatic adjustment of rates and charges is first filed
				with and approved by the board. Transmission cost adjustments shall be computed
				and tracked separately for each customer classification or grouping previously
				approved by the board and shall use the same unit of measure as the utility's
				tariffed rates. Changes in the customer classification and grouping on file are
				not automatic and require prior approval by the board. If any eligible cost is
				recovered outside of the TCA, the cost may not be recovered through the TCA
				until the cost is removed from its current recovery mechanism. If any eligible
				cost is recovered outside of the TCA, the cost may not be recovered through the
				TCA until the cost is removed from base rates during a utility's rate case. The
				TCA factor shall be included as a separate line item on the customer's
				bill.
(2)
TCA annual
				factor.
An annual TCA factor update shall be filed as a TF docket at
				least 30 days prior to the beginning of the utility's TCA year. The TCA update
				shall include information describing which eligible TCA costs are being
				recovered through the TCA and, if not recovered through the TCA, where eligible
				costs are being recovered. The annual TCA factors for each customer
				classification or grouping shall be based upon forecasted transmission costs
				allocated to Iowa retail customers, forecasted Iowa sales or demand, and
				allocation factors approved by the board. The forecasted allocation factors
				shall be based on a three-year average of the actual allocation factors for
				each of the three previous calendar years. For customers billed by
				kilowatt-hours, the factors shall be developed on a kilowatt-hour basis. For
				customers billed by kilowatt, the factors shall be developed on a kilowatt
				basis. In addition, the following is required to be included with this filing:
a. A listing of all transmission costs that
				are incurred by or charged to the public utility and are consistent with a
				tariff or agreement that is subject to the jurisdiction of the Federal Energy
				Regulatory Commission, detailing where each transmission cost is currently
				being recovered (e.g., base rates, TCA).
b. A time series chart of each transmission
				cost eligible for inclusion in the TCA for the previous three calendar years.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.1 - Application of Rules

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Application of rules.
This chapter applies to any water,
				sanitary sewage, or storm water drainage utility operating within the state of
				Iowa under the jurisdiction of the Iowa utilities commission and is established
				under Iowa Code chapter 476.
a.
Purpose.
These rules are intended to establish standards of
				service to the public by utilities providing water by piped distribution
				systems and utilities providing sanitary sewage or storm water drainage
				disposal by piped collection systems which are subject to the jurisdiction of
				the Iowa utilities commission, and to provide standards for uniform practices
				by those utilities.
b.
Organization.
This rule and rule 199-21.2 (476) apply to water,
				sanitary sewage, and storm water drainage utilities. Rules 199-21.3 (476)
				through 199-21.10 (476) apply only to water utilities. Rules 199-21.11 (476)
				through 199-21.17 (476) apply only to sanitary sewage utilities. Rules
				199-21.18(476) through 199-21.21 (476) apply only to storm water drainage
				utilities.
c.
Commission.
The term "commission" as used in this chapter
				means the Iowa utilities commission.
d.
Utility.
The term
				"utility" or "utilities," when not more specifically described, means a water,
				sanitary sewage, or storm water drainage public utility as defined in Iowa Code
				section 476.1(3)
"c"
and
"d."
The term does
				not include a county or an entity organized pursuant to Iowa Code chapter 28E
				which is comprised entirely of counties.
e.
Waiver.
A utility or
				customer may file for a waiver of these rules in accordance with the provisions
				of rule 199-1.3 (17A,474,476).
f.
Other laws.
These rules shall not relieve a utility from its
				duties under the laws of this state.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.3 - General Water Service Requirements

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Water service.
a.
Metered measurement of
				water.
All water sold by a utility shall be on the basis of metered
				measurement except that the utility may at its option provide flat rate or
				estimated service for the following:
(1)
				Temporary service where the water use can be readily estimated.
(2) Public and private fire protection
				service.
(3) Water used for street
				sprinkling and sewer flushing.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.4 - Customer Relations for Water Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Customer information.
a. Each utility shall:
(1) Post a notice in a conspicuous place in
				each office of the utility where applications for service are received,
				informing the public that copies of the rates and rules relating to the service
				of the utility are available for public inspection.
(2) Maintain up-to-date maps, plans, or
				records of its entire water system.
(3) Upon request, assist the customer or
				prospective customers in selecting the most economic rate schedule available
				for the proposed type of service.
(4) Upon request, inform the customer as to
				the method of reading meters and the method of computing the customer's
				bill.
(5) Notify customers affected
				by a change in rates or rate classification as directed in the commission's
				rules of practice and procedures.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.5 - Engineering Practice for Water Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Requirement of good engineering
				practice.
The design and construction of the utility's plant and
				distribution system shall conform to good standard engineering
				practice.
(2)
Inspection.
Each utility shall adopt and follow a program of
				inspection of its plant and distribution system in order to determine the
				necessity for replacement and repair. The frequency of the various inspections
				shall be based on the utility's experience and accepted good
				practice.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.6 - Meter Testing for Water Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Periodic and routine tests.
Each utility shall adopt schedules
				approved by the commission for periodic and routine tests and repair of its
				meters.
(2)
Meter test
				facilities and equipment.
Each utility furnishing metered service
				shall provide the necessary standard facilities, instruments, and other
				equipment for testing its meters, or contract for test of its meters by another
				utility or agency equipped to test meters subject to approval by the
				commission.
(3)
Accuracy
				requirements.
All meters shall be in good mechanical condition. All
				meters shall be accurate to the following standards:
a.
Test flow limits.
For
				determination of minimum test flow and normal test flow limits, the utility
				shall use as a guide the appropriate standard specifications of the American
				Water Works Association for the various types of meters.
b.
Accuracy limits.
A meter
				shall not be placed in service if it registers less than 95 percent of the
				volume passed through it at the minimum test flow, or overregisters or
				underregisters more than 1.5 percent at the intermediate or maximum
				limit.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.7 - Standards of Quality of Water Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Water pressures.
Under
				normal condition of water usage, the pressure (pound per square inch gauge) at
				a customer's service line shall be not less than 35 PSIG and not more than 125
				PSIG.
At regular intervals, a utility shall make a survey of
				  pressures in its water system. The survey shall be of sufficient magnitude to
				  indicate the quality of service being rendered at representative points on its
				  system. The survey shall be conducted during periods of high usage at or near
				  the maximum usage during the year. The pressure charts for these surveys shall
				  show the date and time of beginning and end of the test and the test location.
				  Records of these pressure surveys shall be maintained at the utility's
				  principal office in the state and made available to the commission upon
				  request.
(2)
Interruption of water service.
a. A utility shall make a reasonable effort
				to prevent interruptions of water service. When an emergency interruption
				occurs, the utility shall reestablish service with the shortest possible delay
				consistent with the safety of its customers and the general public. If an
				emergency interruption affects fire protection service, the utility shall
				immediately notify the fire chief or other responsible local
				official.
b. When a utility finds
				it necessary to schedule an interruption of water service, it shall make a
				reasonable effort to notify all customers to be affected by the interruption.
				The notice shall include the time and anticipated duration of the interruption.
				Interruptions shall be scheduled at hours which create the least inconvenience
				to the customer.
c. A utility shall
				retain records of interruptions for a period of at least five years.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.8 - Applications for Water Costs for Fire Protection Services

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Definition.
For purposes
				of this rule, "water costs for fire protection service" shall be defined as all
				or a part of the utility's costs of fire hydrants and other improvements,
				maintenance, and operations for the purpose of providing adequate water
				production, storage, and distribution for public fire protection, as reflected
				in the utility's current tariff for public fire protection water
				service.
(2)
Utility
				requirements.
A utility which provides public fire protection water
				service to a city preparing an application pursuant to subrule 21.8(3) shall
				provide the city all necessary information and affidavits to enable the city to
				meet its application filing requirements.
(3)
Application contents.
Any city filing an application with the commission requesting inclusion of all
				or a part of the water costs for fire protection service in a utility's rates
				or charges to customers covered by the city's fire protection service shall
				submit, at the time the application is filed, the following information with
				supporting testimony:
a. A statement showing
				(1) the proposed method of allocating costs to affected customers, and (2) both
				the proposed per-customer rate increase and the average percentage increase by
				customer class, based on the utility's current tariff, if the costs for fire
				protection water service are included in rates charged to affected
				customers;
b. Copies of all bills
				rendered to the city by the utility for public fire protection water service
				during the preceding 24-month period;
c. The current number of utility customers
				served within the city's corporate limits, by customer class, with an affidavit
				from the utility verifying the information;
d. A map illustrating both (1) the city's
				corporate limits, and (2) the portion of the utility's customer service area
				within the city's corporate limits, with an affidavit from the utility
				verifying the customer service area;
e. An affidavit from the utility showing that
				the notice required by Iowa Code section 476.6(14)
"c"
and
				subrule 21.8(4) has been provided and paid for by the applicant and mailed by
				the utility to all affected customers.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.9 - Incident Reports Regarding Water Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Notification.
A water
				utility shall notify the commission about any incident involving:
a. The occurrence of a waterborne
				illness;
b. The issuance of a boil
				water advisory;
c. A contamination
				event;
d. A low-pressure event
				(less than 20 psi) that negatively affects the quality of water
				service;
e. A flood event affecting
				the utility's plant or distribution system; or
f. A cyber attack affecting the well-being of
				the utility, its customers, or the environment.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.10 - Separate Books for Acquired Water Service Assets

Current through Register Vol. 47, No. 3, July 24, 2024
A utility acquiring the whole or any substantial part of a
				  water system with a fair market value of $500,000 or more from a
				  non-rate-regulated entity described in Iowa Code section 476.1(4)  shall
				  maintain separate books and records for the acquired system until the utility's
				  next general rate case, unless otherwise ordered by the
				  commission.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.11 - General Sanitary Sewage Disposal Service Requirements

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Sanitary sewage disposal
				service.
a.
Metered
				measurement of sanitary sewage.
All sanitary sewage disposal service
				sold by a utility shall be on the basis of metered measurement except that the
				utility may at its option, pursuant to commission-approved tariffs, provide
				flat rate or estimated service for the following:
(1) Temporary service; or
(2) The disposal at the sewage treatment
				plant of delivered sewage where the amount of sewage can be readily
				estimated.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.12 - Customer Relations for Sanitary Sewage Disposal Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Customer information.
a.
				Each utility shall:
(1) Post a notice in a
				conspicuous place in each office of the utility where applications for service
				are received, informing the public that copies of the rates and rules relating
				to the service of the utility are available for public inspection.
(2) Maintain up-to-date maps, plans, or
				records of its entire system.
(3)
				Upon request, assist the customer or prospective customers in selecting the
				most economic rate schedule available for the proposed type of
				service.
(4) Upon request, inform
				the customer as to the method of reading meters and the method of computing the
				customer's bill.
(5) Notify
				customers affected by a change in rates or rate classification as directed in
				the commission's rules of practice and procedures.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.13 - Engineering Practice for Sanitary Sewage Disposal Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Requirement of good engineering
				practice.
The design and construction of the utility's plant and
				collection system shall conform to good standard engineering
				practice.
(2)
Inspection.
Each utility shall adopt and follow a program of
				inspection of its plant and collection system in order to determine the
				necessity for replacement and repair. The frequency of the various inspections
				shall be based on the utility's experience and accepted good
				practice.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.14 - Meter Testing for Sanitary Sewage Disposal Service

Current through Register Vol. 47, No. 3, July 24, 2024
If a utility uses separate meters to measure the volume of
				  sewage disposal, the separate meters shall be tested in substantial conformity
				  with the requirements of rule
				  199-21.6
				  (476).
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.15 - Standards of Quality of Sanitary Sewage Disposal Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Operation and
				maintenance.
The utility shall maintain and operate any sewage
				treatment facility with adequate capacity and equipment to convey all sewage to
				the plant and to treat the sewage to the quality required by all applicable
				laws and regulations.
(2)
Design and construction.
The design and construction of the
				utility's collection system, treatment facility, and all additions and
				modifications shall conform to the requirements prescribed by law.
(3)
Reasonable efforts to
				prevent.
The utility shall make reasonable efforts to eliminate or
				prevent the entry of surface water or groundwater into its sanitary sewage
				system or the unlawful release of untreated sanitary sewage. The utility may
				request assistance from any appropriate state, county, or municipal
				authorities, but such a request does not relieve the utility of its
				responsibility to make reasonable efforts to eliminate or prevent the entry of
				surface water or groundwater and to contain sewage. The utility shall notify
				the commission when it requests assistance from other state or local
				agencies.
(4)
Bypass and
				upset.
The utility shall comply with the bypass and upset provisions
				of rule 567-63.6 (455B).
(5)
Interruption of sanitary sewage disposal service.
a. A utility shall make a reasonable effort
				to prevent interruptions of sanitary sewage service. When an emergency
				interruption occurs, the utility shall reestablish service with the shortest
				possible delay consistent with the safety of its customers and the general
				public.
b. When a utility finds it
				necessary to schedule an interruption of service, it shall make a reasonable
				effort to notify all customers to be affected by the interruption. The notice
				shall include the time and anticipated duration of the interruption.
				Interruptions shall be scheduled at hours which create the least inconvenience
				to the customer. The utility shall notify the commission when sanitary sewage
				service is interrupted. Except for emergencies, a utility shall not interrupt
				sanitary sewage disposal service unless water service has been disconnected at
				least 24 hours prior.
c. A utility
				shall retain records of interruptions for a period of at least five years.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.16 - Incident Reports Regarding Sanitary Sewage Disposal Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Notification.
A sanitary sewage utility shall notify the
				commission about any incident involving:
a. An
				unlawful or uncontained release of sewage into the environment;
b. A flood event affecting the utility's
				plant or collection system;
c. A
				cyberattack affecting the well-being of the utility, its customers, or the
				environment; or
d. Any event that
				causes serious adverse impact on the health of people or the environment or
				interrupts service to the customer.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.17 - Separate Books for Acquired Sanitary Sewage Disposal Service Assets

Current through Register Vol. 47, No. 3, July 24, 2024
A utility acquiring the whole or any substantial part of a
				  sanitary sewage system with a fair market value of $500,000 or more from a
				  non-rate-regulated entity described in Iowa Code section 476.1(4)  shall
				  maintain separate books and records for the acquired system until the utility's
				  next general rate case, unless otherwise ordered by the
				  commission.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.18 - Standards of Quality of Storm Water Drainage Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Design and maintenance.
Systems for storm water drainage by piped collection shall be designed and
				maintained in conformance with good engineering practices. Such systems shall
				be designed and maintained so as to minimize flooding and ponding outside of
				areas designed to retain storm water and to reasonably provide for the drainage
				of normally anticipated rainfall events.
(2)
Inspection.
Storm water
				drainage systems shall be inspected on a routine basis to identify and correct
				the blockage or obstruction of intake structures. The frequency of such
				inspections shall be based upon the utility's experience and be pursuant to
				tariffs approved by the commission.
(3)
Connections.
Utilities
				providing piped storm water drainage shall control the installation and
				maintenance of the piped connection up to and including all storm water
				intakes. Connections shall be adequate to receive all storm water drainage from
				properties upgradient of the storm water drainage connection unless other
				upgradient connections are provided. Connections shall be pursuant to tariffs
				approved by the commission.
(4)
Rates.
Rates for storm water drainage service provided by a
				utility may be based upon the acreage drained, or by some other method pursuant
				to tariffs approved by the commission.
(5)
Separate class.
Storm
				water drainage service shall be considered a separate class of service for
				ratemaking purposes.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.19 - Customer Relations for Storm Water Drainage Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Customer information.
a. Each utility shall:
(1) Post a notice in a conspicuous place in
				each office of the utility where applications for service are received,
				informing the public that copies of the rates and rules relating to the service
				of the utility are available for public inspection.
(2) Maintain up-to-date maps, plans, or
				records of its entire storm water drainage system.
(3) Upon request, assist the customer or
				prospective customers in selecting the most economic rate schedule available
				for the proposed type of service.
(4) Upon request, inform the customer as to
				the method of computing the customer's bill.
(5) Notify customers affected by a change in
				rates or rate classification as directed in the commission rules of practice
				and procedures.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.20 - Incident Reports Regarding Storm Water Drainage Service

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Notification.
A utility shall notify the commission about any
				incident involving:
a. A non-storm water
				discharge from the storm water drainage system;
b. A flood event affecting the storm water
				drainage system;
c. A cyberattack
				affecting the well-being of the utility, its customers, or the environment;
				or
d. Any event that causes serious
				adverse impact on the health of people or the environment or interrupts service
				to the customer.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 21 - Service Supplied by Water, Sanitary Sewage, and Storm Water Drainage Utilities › Rule 199-21.21 - Separate Books for Acquired Storm Water Drainage Service Assets

Current through Register Vol. 47, No. 3, July 24, 2024
A utility acquiring the whole or any substantial part of a
				  storm water drainage system with a fair market value of $500,000 or more from a
				  non-rate-regulated entity described in Iowa Code section 476.1(4)  shall
				  maintain separate books and records for the acquired system until the utility's
				  next general rate case, unless otherwise ordered by the
				  commission.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 22 - Service Supplied by Telephone Utilities › Rule 199-22.3 - Customer Complaints

Current through Register Vol. 47, No. 3, July 24, 2024
Complaints from customers about telecommunications service
				  shall be processed pursuant to the commission's rules in 199-Chapter 6. Unless
				  a customer agrees to an alternative form of notice, local exchange
				  telecommunications service providers shall notify customers by bill insert or
				  notice on the bill form of the address and telephone number where a
				  telecommunications service provider representative can be reached. The bill
				  insert or notice shall also include a statement: "If (telecommunications
				  service provider name) does not resolve your complaint, you may request
				  assistance from the Iowa Utilities Commission by writing to the Iowa Utilities
				  Commission, 1375 E. Court Avenue, Des Moines, Iowa 50319; by calling
				  515-725-7321 or toll-free 877-565-4450; or by email to
customer@iuc.iowa.gov
." The bill insert or notice on
				  the bill shall be provided no less than annually.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 22 - Service Supplied by Telephone Utilities › Rule 199-22.4 - Intrastate Access Charge Application, Tariff Procedures, and Rates

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Application of intrastate access charges.
a. Intrastate access charges shall apply to
				all intrastate access services rendered to interexchange telecommunications
				service providers. Intrastate access charges shall not apply to extended area
				service (EAS) traffic. In the case of resale of services of interexchange
				telecommunications service providers, access charges shall apply as follows:
(1) The interexchange telecommunications
				service provider shall be billed as if no resale were involved.
(2) The resale telecommunications service
				provider shall be billed only for access services not already billed to the
				underlying interexchange telecommunications service provider.
(3) Specific billing treatment and
				administration shall be provided pursuant to tariff.
Iowa Administrative Code › Agency 199 - Utilities Division › Utilities and Transportation Divisions › Chapter 22 - Service Supplied by Telephone Utilities › Rule 199-22.5 - Interexchange Telecommunications Service Provider Service and Access

Current through Register Vol. 47, No. 3, July 24, 2024
(1)
Interexchange telecommunications service provider service.
An
				interexchange telecommunications service provider may provide interexchange
				service by complying with the laws of this state and the rules of this
				commission. Any company or other entity accessing local exchange facilities or
				services in order to provide interexchange communication services to the public
				shall be considered to be an interexchange telecommunications service provider
				and subject to the rules herein, unless otherwise exempted. Such
				telecommunications service providers are required to file a registration form,
				reports, and other items and are subject to service standards as specified in
				commission rules, unless otherwise exempted.
(2)
Interexchange telecommunications
				service provider intrastate access.
Intrastate access to local
				exchange services or facilities may be obtained by an interexchange
				telecommunications service provider by ordering and paying for such intrastate
				access pursuant to the applicable tariff filed by the exchange
				telecommunications service provider in question, or as otherwise provided by
				agreement between the parties.