Mississippi Administrative Code › Title 18 - HUMAN SERVICES › Part 2 - Division of Aging and Adult Services › Chapter 3 - MAC Center Procedure Manual › Addendum 18-2-3-1 - JOB DESCRIPTION MANAGER

Current through June 25, 2024
Job Type: Full-time
Travel Schedule: Some Day Only
Characteristics of Work:
The MAC Center Manager performs all MAC Center Specialist
				  roles in addition to serving in a supervisory and coordination role to all MAC
				  Center Staff. The Manager helps Mississippians secure needed services or
				  benefits, empowers people to make informed choices, and streamlines access to
				  services and supports.
Examples of Work:
* Interprets and carries out procedures as set forth in the
				  MAC Center Procedure document.
* Assigns work to provide for the most effective use of
				  staff; supervises and evaluates staff; ensures appropriate training and
				  certification is in place for all MAC staff.
* Fulfills a customer service role, ensuring that people
				  experience a welcoming, empowering atmosphere.
* Provides Information & Referral including listening to
				  the inquirer, assessing his or her needs, and helping the person connect with
				  services providers or gain information to meet the identified needs. This may
				  be in person, including home visits and walk-ins, over the telephone, via
				  email, or through written correspondence.
* Administers a screening tool which may indicate the
				  likelihood of eligibility for certain services.
* Provides unbiased, interactive, person-centered counseling
				  about available options, as well as other factors to consider in making
				  long-term care decisions.
* May administer long-term care functional assessment
				  instrument for waiver services.
* Identifies and updates community resources.
* Helps build, maintain, and grow relationships with area
				  partners in order to improve upon resource database and referral
				  choices.
* Assures fiscal compliance with the approved budget.
* Oversees the development of MAC Center goals and
				  plans.
* Performs related or similar duties as required or necessary
				  to accomplish the goals of the MAC Center.
Minimum Qualifications:
* Undergraduate degree in human or health care services, or
				  similar AND at least three post-degree years of experience working with at
				  least one of the target population groups.
-OR-
* Two year associate's degree in human or health care
				  services, or similar AND at least six post-degree years of experience working
				  with at least one of the target population groups.
-AND-
* Community-based care experience
* Valid Mississippi Driver's License and access to an
				  insured and reliable vehicle for work related travel.
Necessary Characteristics:
* Professionalism
* Passion for serving others
* Interpersonal skills
* Resourcefulness
* Self-motivation
*These minimum qualifications have been agreed upon by
				  Subject Matter Experts (SMEs) in this job class and are based upon a job
				  analysis and the essential functions. Any request to substitute related
				  education or experience for minimum qualifications must be addressed to MDHS,
				  DAAS in writing, identifying the related education and experience which
				  demonstrates the candidate's ability to perform all essential functions of the
				  position.