Code of Maine Rules › 26 - DEPARTMENT OF THE ATTORNEY GENERAL › 239 - DEPARTMENT OF ATTORNEY GENERAL - GENERAL › Chapter 106 - RULES FOR ADMINISTERING STATE LEMON LAW ARBITRATION › Section 239-106-15 - NOTICE TO CONSUMERS

Current through 2024-29, July 17, 2024
A.
Owner's
				Manual Sticker
. Beginning no later than 60 days after the effective date
				of these regulations, all new motor vehicles and those used motor vehicles
				still within the Maine Lemon Law term of protection which are sold, offered for
				sale, or displayed in Maine shall have affixed to the cover of the warranty
				booklet a yellow sticker which states in not smaller than 5 point type:
If your motor vehicle is seriously defective and cannot be
				  repaired, you may be eligible for Maine State Lemon Arbitration and a new motor
				  vehicle or your money back. For more information, read the Lemon Law brochure
				  in this warranty booklet or call the Attorney General's Lemon Arbitration
				  Program at (207) 626-8848, or (800) 436-2131 or e-mail
lemon.law@maine.gov
.
B.
Manufacturer and dealer
				responsibilities
. The manufacturer shall be responsible for supplying
				these notices to selling dealers and for entering on each cardboard notice the
				name and address of the manufacturer's agent for that particular vehicle who
				should be contacted in order for the manufacturer to make its final repair
				attempt. The dealers shall be responsible for placing the notices on the
				owner's manual and inside the warranty booklet.
Manufacturers are encouraged to submit a copy of their
				  proposed sticker and notice to the Attorney General for prior approval.
C.
Warranty Booklet Lemon
				Law Notice.
Beginning no later than 60 days after the effective date of
				these regulations, all new motor vehicles and those used motor vehicles still
				within the term of protection which are sold or offered for sale in Maine shall
				include inside the warranty booklet a separate yellow cardboard notice in the
				following form in not smaller than 10 point type:
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MAINE ATTORNEY GENERAL LEMON LAW
				  ARBITRATION
IF YOU HAVE A SERIOUS PROBLEM WITH THIS
				  VEHICLE
The Maine Lemon Law (
				   10 M.R.S.A.
				  §§1161 -
				  1169
				  ) provides free Attorney General arbitration for consumer buyers or lessees
				  whose motor vehicle (including motorcycles and motorized RVs) is seriously
				  defective. Under the Maine Lemon Law, you may have a right to a
refund or
				  a replacement
of the vehicle if the following applies:
1. There is an unrepaired defect or
				combination of defects which substantially impairs the use, safety, or value of
				your vehicle; and
2. This
				unrepaired defect was reported to the dealer or manufacturer: 
				
										during the manufacturer's express warranty;
					 and
										within the 3 year period following the delivery date of
					 the vehicle to the original purchaser or lessee; and
										during the first 18,000 miles of operation;
					 and
3. The
				defect still exists or has recurred after: 
				
										3 or more repair attempts for the same defect;
or
1 or more repair attempts for the serious failure of
					 either the braking or steering system;
or
Being out of service for repairs for a cumulative total
					 of 15 or more business days (for one or more defects);
and
The manufacturer had been given in writing a 7 day
					 Final Opportunity To Repair.
For this vehicle you should notify the Manufacturer or its
				  authorized dealer of the defects and the right to make a final repair. Mail
				  to:
[
Name and address of Manufacturer
]
The Attorney General's state-run arbitration is different
				  from any manufacturer sponsored program to which you may also be entitled.
				  Under the state Lemon Law program, you will receive a free hearing before a
				  neutral state Arbitrator and a decision within 45 days of acceptance of your
				  Lemon Law application. If your vehicle is declared a Lemon, the manufacturer
				  must refund your purchase price or replace the vehicle.
You must apply for state-run arbitration within 3
				  years after delivery to the original consumer and within the term of the
				  manufacturer's warranty.
THIS SHEET PROVIDES ONLY A SUMMARY OF THE MAINE LEMON
				  LAW
To request arbitration, or to get further information
				  contact:
The Attorney General's Lemon Law Arbitration Program
Consumer Protection Division, 6 State House Station, Augusta,
				  ME 04333
Telephone: (207)
626-8848 or (800) 436-2131 (option
				  3)
e-mail: lemon.law@maine.gov
http://www.maine.gov/ag/