Michigan Administrative Code › Department - Licensing and Regulatory Affairs › Public Service Commission › Electric Distribution Service Standards › Part 3 - RECORDS AND REPORTS › Section R. 460.732 - Annual report contents

Current through Vol. 24-12, July 15, 2024
Rule 32. The annual report of an electric utility or
					 cooperative made pursuant to these rules must contain all of the following
					 information:
(a) The meter reading
				  factor. If the meter reading factor is less than 95%, then the report must
				  contain a detailed explanation of the steps that the electric utility or
				  cooperative is taking to bring its performance to an acceptable
				  level.
(b) The new service
				  installation factor. If the new service installation factor is less than 90%
				  completed within 15 business days, then the report must contain a detailed
				  explanation of the steps that the electric utility or cooperative is taking to
				  bring its performance to an acceptable level.
(c) The wire-down relief factor. If the
				  wire-down relief factor is less than 90% within 120 minutes within metropolitan
				  statistical areas or less than 90% within 180 minutes in non-metropolitan
				  statistical areas, then the report must contain a detailed explanation of the
				  steps that the electric utility or cooperative is taking to bring its
				  performance to an acceptable level.
(d) The service restoration factor for all
				  conditions. If the service restoration factor for all conditions is less than
				  90% of customers restored within 36 hours or less, then the report must contain
				  a detailed explanation of the steps that the electric utility or cooperative is
				  taking to bring its performance to an acceptable level.
(e) The service restoration factor for normal
				  conditions. If the service restoration factor for normal conditions is less
				  than 90% of customers restored within 8 hours or less, then the report must
				  contain a detailed explanation of the steps that the electric utility or
				  cooperative is taking to bring its performance to an acceptable
				  level.
(f) The service restoration
				  factor for gray sky conditions. If the service restoration factor for gray sky
				  conditions is less than 90% of customers restored within 24 hours or less, then
				  the report must contain a detailed explanation of the steps that the electric
				  utility or cooperative is taking to bring its performance to an acceptable
				  level.
(g) The service restoration
				  factor for catastrophic conditions. If the service restoration factor for
				  catastrophic conditions is less than 90% of customers restored within 48 hours
				  or less, then the report must contain a detailed explanation of the steps that
				  the electric utility or cooperative is taking to bring its performance to an
				  acceptable level.
(h) CEMI4. All of
				  the following information:
(i) The number of
				  customers that experienced 4 or more sustained interruptions.
(ii) If more than 6% of customers experienced
				  4 or more sustained interruptions within the year, and that year was 2029 or a
				  prior year, then the report must contain a detailed explanation of the steps
				  that the electric utility or cooperative is taking to bring its performance to
				  an acceptable level, including a description of all catastrophic conditions
				  experienced during the year.
(iii)
				  If more than 5% of customers experienced 4 or more sustained interruptions
				  within the year, and that year was 2030 or a future year, then the report must
				  contain a detailed explanation of the steps that the electric utility or
				  cooperative is taking to bring its performance to an acceptable level,
				  including a description of all catastrophic conditions experienced during the
				  year.