Connecticut Administrative Code › Title 27 - Armed Forces and Veterans › 102ld - Administration, Programs, and Patient Rights and Obligations › Article I - GENERAL › Part E - Discrimination and Sexual Harassment › Section 27-102l(d)-73 - Grievance procedure

Current through July 10, 2024
(a) Notwithstanding
				  other provisions of the regulations of Connecticut state agencies and any
				  provisions of applicable federal and state law, the Affirmative Action
				  Administrator shall be responsible for the grievance procedure and all
				  complaints and shall:
(1) Cause appropriate
				  postings to be erected as required by law to inform employees, independent
				  contractors, veterans, program participants, and visitors as to the prohibited
				  acts and how to report the same,
(2) Issue copies of procedures related to
				  filing complaints of prohibited acts to all current employees and independent
				  contractors which shall include the name of the Affirmative Action
				  Administrator then employed and a telephone number for the Affirmative Action
				  Program and issue the same to each new employee or contractor prior to
				  commencing service,
(3) Receive and
				  investigate all formal written complaints of discrimination or sexual
				  harassment directly from the victim, veteran advocate, or any other responsible
				  person,
(4) Receive and handle
				  informal complaints, including encouraging the complainant to file a formal
				  written complaint as may be appropriate,
(5) Maintain the confidentiality of the
				  victim and complainant, unless authorized to release their identity or where
				  justice requires,
(6) Resolve
				  formal complaints within thirty (30) days of receiving the complaint, unless
				  the complainant fails to cooperate or assist in the investigation, except that
				  no case should remain unresolved longer than ninety (90) days,
(7) Advise any party that they may appeal
				  from the Affirmative Action Administrator's decision to the Commissioner or his
				  designee who shall render a final agency decision which shall include notice of
				  appeals to the Commission on Human Rights and Opportunities, United States
				  Equal Employment Opportunities Commission, United States Department of Labor,
				  Wage and Hour Division, or any other federal or state agency that enforces laws
				  concerning discrimination as may be appropriate,
(8) Take any action necessary to resolve
				  formal and informal complaints if possible, including:
(A) Ordering a respondent to cease and desist
				  as to the alleged prohibited acts to the extent that the allegations have been
				  found to exist or to have existed by the Affirmative Action
				  Administrator,
(B) Ordering
				  counseling for the complainant and/or the respondent, if such activity could
				  ameliorate the situation,
(C)
				  Recommending to the Veterans' Home Director of the Residential Facility or the
				  Health Care Facility Administrator that a veteran be discharged, if the alleged
				  misconduct is a major offense as set forth in Section
				  27-102
l
(d)-200 of the Regulations of Connecticut State Agencies,
				  and
(D) Taking any other action
				  which may result in the elimination of the prohibited act or acts
				  alleged.
(9) Provide
				  periodic training and confidential counseling to any person about prohibited
				  acts,
(10) Prepare and report the
				  grievance findings to any state or federal agency that monitors the agency's
				  activities in addressing and enforcing anti-discrimination laws, and
(11) Maintain and preserve records of
				  complaints and investigations as required by law and make such records
				  available to agencies which monitor the Department's compliance with applicable
				  discrimination laws.