California Code of Regulations › Title 25 - Housing and Community Development › Division 1 - Housing and Community Development › Chapter 7 - Department of Housing and Community Development Programs › Subchapter 4 - Multifamily Housing Program › Article 4 - Program Operations › Section 7324 - Management and Maintenance

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a) The Sponsor shall be responsible for all
					 management functions of the Rental Housing Development including selection of
					 the tenants, annual recertification of household income and size, evictions,
					 and collection of Rent.
(b) The
					 Sponsor is responsible for all repair and maintenance functions of the Rental
					 Housing Development, including ordinary maintenance and replacement of capital
					 items. The Sponsor shall ensure maintenance of residential Units, Commercial
					 Space and common areas in accordance with local health, building, and housing
					 codes, and the management plan.
(c)
					 The Sponsor shall ensure that the Rental Housing Development is managed by an
					 entity approved by the Department that is actively in the business of managing
					 low-income housing. Any management contract entered into for this purpose shall
					 be subject to Department approval and contain a provision allowing the Sponsor
					 to terminate the contract upon 30-days' notice. The Sponsor shall terminate
					 said contract as directed by the Department upon determination that management
					 does not comply with Program requirements.
(d) The Sponsor shall develop a management
					 plan subject to Department approval prior to loan closing. Any change to the
					 plan shall be subject to the approval of the Department. The plan shall be
					 consistent with Program requirements and shall include the following:
(1) the role and responsibility of the
					 Sponsor and its delegation of authority, if any, to the managing
					 agent;
(2) personnel policy and
					 staffing arrangements;
(3) plans
					 and procedures for publicizing and achieving early and continued
					 occupancy;
(4) procedures for
					 determining tenant eligibility and selecting tenants and for certifying and
					 annually recertifying household income and size;
(5) plans for carrying out an effective
					 maintenance and repair program;
(6)
					 Rent collection policies and procedures;
(7) a program for maintaining adequate
					 accounting records and handling necessary forms and vouchers;
(8) plans for enhancing tenant-management
					 relations;
(9) the management
					 agreement, if any;
(10) provisions
					 for periodic update of the management plan;
(11) appeal and grievance
					 procedures;
(12) plans for
					 collections for tenant-caused damages, processing evictions and terminations;
					 and
(13) for Projects serving
					 Special Needs Populations and/or providing special services to the general
					 tenant population, a supportive services plan, that includes:
(A) a description of the services to be
					 provided;
(B) a preliminary
					 services budget;
(C) funding
					 source(s);
(D) identification of
					 the organization(s) that will provide services;
(E) a preliminary staffing plan;
(F) location of services to be provided off
					 site; and
(G) any special
					 eligibility requirements for the services.