California Code of Regulations › Title 8 - Industrial Relations › Division 1 - Department of Industrial Relations › Chapter 4.5 - Division of Workers' Compensation › Subchapter 1 - Administrative Director-Administrative Rules › Article 10.5 - Operation of the Information and Assistance Program of the Division of Workers' Compensation › Section 9927 - Jurisdiction

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a) Any party to a
					 claim may consult with an Information and Assistance Officer at any time to
					 seek advice and assistance in the resolution of any misunderstanding, dispute,
					 or controversy. The request for assistance need not be in writing, or be in any
					 particular form, but it shall apprise the Information and Assistance Officer of
					 the nature of the dispute and any other pertinent information to facilitate an
					 appropriate inquiry by the Information and Assistance Officer. The Information
					 and Assistance Officer shall communicate with the parties and provide
					 information and assistance in resolving disputes.
(b) If an Application for Adjudication of
					 Claim has been filed with the Workers' Compensation Appeals Board, any party
					 may consult with an Information and Assistance Officer to seek assistance in
					 resolving controverted issues or misunderstandings at any time prior to the
					 filing of a Declaration of Readiness to Proceed. If the employee is not
					 represented or by consent of the parties, the Information and Assistance
					 Officer may continue to provide assistance after a filing of a Declaration of
					 Readiness to Proceed.
(c) The
					 Information and Assistance Officer shall provide assistance to asbestos workers
					 in obtaining benefits from the Asbestos Workers' Account and/or the responsible
					 employer pursuant to Section
					 4410 of the
					 Labor Code.
(d) When the injured
					 worker is not represented by an attorney or other representative, and either a
					 Compromise and Release agreement or Stipulations with Request for Award, other
					 than those presented at or subsequent to a regularly scheduled hearing, has
					 been filed with the Workers' Compensation Appeals Board, the information and
					 assistance officer shall: review the documents; contact the parties when
					 indicated; coordinate with other units within the Division of Workers'
					 Compensation; seek to determine that the employee is aware of the significance
					 of the agreement; and make recommendations to the parties and the workers'
					 compensation judge. The Manager of the Information and Assistance Unit shall
					 notify the Presiding Workers' Compensation Judge when this service cannot be
					 provided timely.
1.
						Amendment filed 10-16-81; effective thirtieth day thereafter (Register 81, No.
						42).
2. Amendment filed 7-15-83; effective thirtieth day thereafter
						(Register 83, No. 30).
3. Editorial correction of 7-15-83 order
						redesignating effective date to 8-1-83 pursuant to Government Code Section
						11346.2(d)
						filed 7-19-83 (Register 83, No. 30).
4. Repealer of subsection (d),
						subsection relettering and amendment of newly designated subsection (d) filed
						2-16-95; operative 2-16-95. Submitted to OAL for printing only pursuant to
						Government Code section
						11351
						(Register 95, No. 7).
Note: Authority cited: Sections
						  133,
						  139.6,
						  5307.3 and
						  5451, Labor
						  Code. Reference: Sections
						  5450-
						  5455, Labor
						  Code.