Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1324 - CONSOLIDATION OF 9-1-1 EMERGENCY SYSTEMS › Subpart A - GENERAL PROVISIONS › Section 1324.110 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
"9-1-1 Authority" means the ETSB, Joint ETSB, or qualified
				  governmental entity that provides for the management and operation of a 9-1-1 system
				  within the scope of those duties and powers prescribed by the Emergency Telephone
				  System Act (ETSA) [50 ILCS 750 ].
"9-1-1 Network" means the network used for the delivery of 9-1-1
				  emergency calls over dedicated and redundant facilities, as required by 83 Ill. Adm.
				  Code 725, to a PSAP or a backup PSAP that meets the applicable grade of
				  service.
"9-1-1 System" means the geographic area that has been granted an
				  order of authority by the Administrator to use "9-1-1" as the primary emergency
				  telephone number.
"9-1-1 System Provider" means any person, corporation, limited
				  liability company, partnership, sole proprietorship, or entity of any description
				  that acts as a 9-1-1 system provider within the meaning of ETSA Section 2 by
				  contracting to provide 9-1-1 network and database services and that has been
				  certified by the Commission pursuant to Section 13-900 of the Public Utilities Act
				  [220
				  ILCS 5/13-900 ].
"Act" or "ETSA" means the Emergency Telephone System Act [50 ILCS
				  750 ].
"Administrator" means the Statewide 9-1-1 Administrator.
"Advisory Board" means the Statewide 9-1-1 Advisory Board.
"Aid Outside Normal Jurisdiction Boundaries Agreement" means a
				  written cooperative agreement entered into by all participating and adjacent
				  agencies and public safety agencies providing that, once an emergency unit is
				  dispatched to a request through a system, that unit shall render its services to the
				  requesting party without regard to whether the unit is operating outside its normal
				  jurisdictional boundaries.
"Automatic Location Identification" or "ALI" means the automatic
				  display at the PSAP of the caller's telephone number, the address/location of the
				  telephone, and supplementary emergency services information.
"Backup PSAP" means a public safety answering point that serves as
				  an alternate to the PSAP for enhanced systems and is at a different location and
				  operates independently from the PSAP. A backup PSAP may accept overflow calls from
				  the PSAP or be activated in the event that the PSAP is disabled.
"Busy Day" means a consecutive 24-hour period during which the
				  greatest volume of traffic is handled in the central office.
"Busy Hour" means the two consecutive half-hours each day during
				  which the greatest volume of traffic is handled in the central office.
"Call Referral" means a 9-1-1 service in which the PSAP
				  telecommunicator provides the calling party with the telephone number of the
				  appropriate public safety agency or other provider of emergency services.
"Call Relay" means a 9-1-1 service in which the PSAP
				  telecommunicator takes the pertinent information from a caller and relays that
				  information to the appropriate public safety agency or other provider of emergency
				  services.
"Call Transfer" means a 9-1-1 service in which the PSAP
				  telecommunicator receiving a call transfers that call to the appropriate public
				  safety agency or other provider of emergency services.
"Carrier" means a telecommunications carrier and a wireless
				  carrier.
"Chairperson" means the Chairperson of the Statewide 9-1-1
				  Advisory Board.
"Commission" means the Illinois Commerce Commission.
"Consolidation" means a reduction of Emergency Telephone System
				  Boards, Joint Emergency Telephone System Boards, qualified governmental entities,
				  and PSAPs pursuant to ETSA Section 15.4 a.
"Department" means the Department of State Police.
"Dispatch Center" means a location other than a PSAP, SAP or VAP
				  that receives an emergency call transferred or relayed from a PSAP, SAP or VAP for
				  purposes of completing the call taking process by dispatching police, medical, fire
				  or other emergency responders.
"Economically Unreasonable" means that the cost of consolidation
				  materially outweighs the benefit to the community served and makes it illogical or
				  impractical to consolidate.
"Emergency Call" means any type of request for emergency
				  assistance through the 9-1-1 network, not limited to voice. This may include a
				  session established by signaling with two-way, real-time media and involves a human
				  making a request for help.
"Emergency Telephone System Board" or "ETSB" means a board
				  appointed by the corporate authorities of any county or municipality that provides
				  for the management and operation of a 9-1-1 system within the scope of the duties
				  and powers prescribed by ETSA. The corporate authorities shall provide for the
				  manner of appointment, provided that members of the board meet the requirements of
				  the statute.
"Enhanced 9-1-1" or "E9-1-1" means an emergency telephone system
				  that includes dedicated network, selective routing, database, ALI, ANI, selective
				  transfer, fixed transfer, and a call back number.
"Grade of Service" means P.01 for Basic 9-1-1 or Enhanced 9-1-1
				  services or NENA i3 Solution standard for NG9-1-1 services.
"Interconnected Voice over Internet Protocol Provider" or
				  "Interconnected VoIP Provider" means every corporation, company, association, joint
				  stock company or association, firm, partnership, or individual, their lessees,
				  trustees or receivers appointed by any court whatsoever that owns, controls,
				  operates, manages, or provides within this State, directly or indirectly,
				  Interconnected VoIP service
or
the meaning prescribed in
				  47 CFR
				  9.3
[220 ILCS 5/13-234 and 13 -235].
				  VoIP service is a service that:
enables real-time, two-way voice communications;
requires a broadband connection from the user's location;
requires Internet protocol-compatible customer premises equipment;
				  and
permits users generally to receive calls that originate on the
				  public switched telephone network and to terminate calls to the public switched
				  network.
"IP 9-1-1" means the internet protocol based 9-1-1 network that is
				  part of NG 9-1-1.
"Joint ETSB" means a Joint Emergency Telephone System Board
				  established by intergovernmental agreement of two or more municipalities or
				  counties, or a combination thereof, to provide for the management and operation of a
				  9-1-1 system.
"NENA i3 Solution standard" means the NENA 08-003 Detailed
				  Functional and Interface Standard for NG9-1-1 (i3), published by the National
				  Emergency Number Association, 1700 Diagonal Rd., Suite 500, Alexandria VA 22314
				  (www.NENA.org) (June 14, 2011). These standards are hereby incorporated by reference
				  and do not include any later amendments or additions.
"Network Costs" means those recurring costs that directly relate
				  to the operation of the 9-1-1 network, including costs for interoffice trunks,
				  selective routing charges, transfer lines and toll charges for 9-1-1 services,
				  Automatic Location Information (ALI) database charges, call box trunk circuit
				  (including central office only and not including extensions to fire stations),
				  independent local exchange carrier charges and nonsystem provider charges, carrier
				  charges for third party database for on-site customer premises equipment, backup
				  PSAP trunks for nonsystem providers, periodic database updates as provided by
				  carrier (also known as "ALI data dump"), regional ALI storage charges, circuits for
				  call delivery (fiber or circuit connection), NG9-1-1 costs, and all associated fees,
				  taxes and surcharges on each invoice. "Network Costs" shall not include radio
				  circuits or toll charges that are for other than 9-1-1 services.
"NG9-1-1" or "Next Generation 9-1-1 Service" means a system
				  comprised of managed IP-based networks, gateways, functional elements and databases
				  that augment or replicate present day E9-1-1 features and functions and provide new
				  capabilities. NG9-1-1 is designed to provide access to emergency services from all
				  sources, and to provide multimedia data capabilities for PSAPs and other emergency
				  service organizations.
"P.01" means the probability (P) expressed as a decimal fraction
				  of an emergency call being blocked. P.01 is the grade of service reflecting the
				  probability that one call out of 100 during the average busy hour of the average
				  busy day will be blocked, or the number of 9-1-1 circuits or facilities from the
				  9-1-1 system provider's routing equipment to the primary PSAP or PSAPs that is
				  sufficient to complete 99% of all requests for emergency service during the average
				  busy hour of the average busy day.
"Public Safety Answering Point" or "PSAP" means the initial
				  answering location of an emergency call.
"Secondary Answering Point" or "SAP" means a location, other than
				  a PSAP, that is able to receive the voice, data and call back number of an E9-1-1 or
				  NG9-1-1 emergency call transferred from a PSAP and completes the call taking process
				  by dispatching police, medical, fire or other emergency responders.
"Service Population" means the total population of the community
				  served as determined by the latest complete vintage population estimates available
				  from the U.S. Census Bureau.
"Technically Infeasible" means that consolidation is unworkable or
				  unviable consistent with the technical standards established in 83 Ill. Adm. Code
				  1328.
"Threat to Public Safety" means that consolidation would place the
				  public in greater danger of injury than if the consolidation did not occur.
"Vendor" means an entity that provides some or all elements of
				  9-1-1, E9-1-1 and/or other services for which it incurs network costs for one or
				  more 9-1-1 Authorities.
"Virtual Answering Point" or "VAP" means a temporary or
				  nonpermanent location that:
is capable of receiving an emergency call;
contains a fully functional worksite that is not bound to a
				  specific location, but rather is portable and scalable, connecting emergency call
				  takers or dispatchers to the work process; and
is capable of completing the call dispatching process.
"Waiver" means approval for exemption from consolidation, which
				  shall be subject to review and renewal as determined by the Administrator, with
				  recommendation from the Advisory Board.