reglab/statecodes huggingface dataset:
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 265 - PROTECTION OF UNDERGROUND UTILITY FACILITIES › Section 265.230 - Alleged Violator's Options After Receiving Notice of Violation

Current through Register Vol. 48, No. 28, July 12, 2024
The alleged violator shall, within 30 days after the date of the
				mailing of the notice of violation, either pay the amount of the penalty specified
				in the notice or request that the matter be considered by the Advisory Committee.
				Timely payment of the proposed penalty shall constitute a final, nonreviewable
				resolution of the notice of violation issued under this Part, and all activity with
				respect to the penalty assessed as a result of the notice of violation shall then
				terminate. If the alleged violator either fails to pay the proposed penalty within
				the time allotted or requests that the case be considered by the Advisory Committee,
				the matter shall then be referred to the Advisory Committee for its
				consideration.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 265 - PROTECTION OF UNDERGROUND UTILITY FACILITIES › Section 265.300 - Advisory Committee: Formation and Duties

Current through Register Vol. 48, No. 28, July 12, 2024
a) The
			 Commission shall appoint an Advisory Committee as directed in Section 11(l) of the
			 Act [220 ILCS
			 50/11(l) ]. As a public body, the Advisory
			 Committee shall be subject to the Open Meetings Act [5 ILCS 120 ]. The Advisory
			 Committee shall meet from time to time as necessary to consider administrative
			 matters and/or contested penalties. In evaluating the merits of a case, the Advisory
			 Committee shall consider the report of the suspected violation, the results of
			 Staff's consideration of the matter, correspondence from the parties, and any other
			 pertinent information. The Advisory Committee shall allow an alleged violator to
			 speak at any regularly scheduled meeting where the alleged violator's case is being
			 considered, provided that the alleged violator provides notice to Commission Staff
			 of its intent to speak at least five business days prior to the scheduled meeting.
			 If the proper notice is not provided, the alleged violator must ask the Advisory
			 Committee for permission to speak at the meeting. The Advisory Committee shall adopt
			 bylaws regarding its procedures.
b) A
			 decision shall be rendered by the Advisory Committee within 90 days after the date
			 on which the alleged violator requests that the case be considred by the Advisory
			 Committee or the case is referred by Staff to the Advisory Committe, as described in
			 Section
			 265.230.
			 If the Advisory Committee fails to act within the 90 days, the notice of violation
			 mailed by Staff shall be considered the findings of the Advisory
			 Committee.
c) If the Advisory Committee
			 concludes that a violation has not occurred, it shall direct Staff to so inform the
			 alleged violator, the reporting party, and, if different, the owner of the
			 facilities involved.
d) If the Advisory
			 Committee concludes that a violation has occurred, the Advisory Committee shall also
			 determine the appropriate amount, if any, to assess as a penalty. In determining the
			 amount of the penalty, the Advisory Committee shall consider the alleged violator's
			 gravity of noncompliance with the law, culpability, history of noncompliance,
			 ability to pay the penalty, good faith in attempting to comply with the law, and
			 ability to continue in business, together with any other special circumstances
			 relevant to the matter. If the Advisory Committee concludes that a penalty should be
			 asessed for the violation, the Committee shall direct Staff to issue a letter so
			 informing the alleged violator. If the Advisory Committee concludes that no penalty
			 should be assessed for the violation, the Committee shall direct Staff to issue a
			 warning letter to the alleged violator on the Committee's behalf.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 265 - PROTECTION OF UNDERGROUND UTILITY FACILITIES › Section 265.310 - Alleged Violator's Options After Advisory Committee's Decision

Current through Register Vol. 48, No. 28, July 12, 2024
If the Advisory Committee decides that a penalty should be assessed,
				the alleged violator may pay the amount of that penalty within 30 days after the
				date of the mailing of the letter informing the alleged violator of the Advisory
				Committee's decision. Such payment shall constitute a final, nonreviewable
				resolution of the matter, and all activity with respect to the violation shall then
				terminate. If, within 30 days after the date of the mailing of the letter informing
				the offender of the Advisory Committee's decision, the offender either refuses to
				pay or fails to pay the amount of the penalty assessed by the Advisory Committee,
				Staff shall then prepare and submit to the Commission an order initiating a
				proceeding to determine whether a violation has occurred and a penalty should be
				assessed.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 265 - PROTECTION OF UNDERGROUND UTILITY FACILITIES › Section 265.400 - Formal Adjudicatory Proceedings

Current through Register Vol. 48, No. 28, July 12, 2024
After the Commission issues an order initiating the proceeding, the
				matter shall be assigned to an Administrative Law Judge for de novo consideration.
				Such proceedings shall be conducted in conformity with Article X of the Public
				Utilities Act, 83 Ill. Adm. Code 200, and the provisions of this
				Subpart.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 265 - PROTECTION OF UNDERGROUND UTILITY FACILITIES › Section 265.410 - Scheduling and Time Limits

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any answer or
			 responsive pleading to the order initiating the case shall be filed with the
			 Commission within 7 days after the respondent receives notice of the
			 order.
b) Reasonable discovery specific
			 to the issues of the matter may commence upon the initiation of the case. Requests
			 for discovery must be served in hand, and responses to discovery must be received by
			 the requesting party within 14 days after the request is made, unless otherwise
			 specified by the Administrative Law Judge.
c) A pre-hearing conference shall be held within
			 14 days after the date on which the case is initiated.
d) Hearings shall begin within 60 days after the
			 date on which the case is initiated. Staff, the respondent, and any intervening
			 parties shall be entitled to present evidence and argument in oral or written form
			 as deemed appropriate by the Administrative Law Judge. The Commission shall issue a
			 written decision resolving the case within 180 days after the date on which the case
			 is initiated.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 270 - ANNUAL GROSS REVENUE RETURN TAX › Subpart A - TAX RATE › Section 270.5 - Annual Gross Revenue Tax Rate

Current through Register Vol. 48, No. 28, July 12, 2024
a) The
				rate for the annual gross revenue tax for each public utility or telecommunications
				carrier subject to the provisions of The Public Utilities Act (Ill. Rev. Stat. 1985,
				ch. 1112/3, pars. 1-101 et seq.) shall be .09% of its gross revenue for the period
				from January 1, 1988 through June 30, 1988, inclusive, and 0.1 % of its gross
				revenue from July 1, 1988 through December 31, 1988, and for each subsequent
				calendar year.
b) On or before July 10,
				1988, each such public utility or telecommunications carrier shall file with the
				Commission an updated gross revenue return for the period from July 1, 1988, through
				December 31, 1988, inclusive, containing an estimate of the tax due under subsection
				(a) for that period. One half of the amount of tax due for that period shall be paid
				to the Commission on or before the tenth day of July and October of 1988.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 270 - ANNUAL GROSS REVENUE RETURN TAX › Subpart B - TRANSFER OF CREDIT MEMORANDA › Section 270.30 - Transfer of Credit Memoranda

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any public
				utility or telecommunications carrier to which credit memoranda were originally
				issued and which has transferred credit memoranda shall notify the Commission within
				15 days after the transaction.
b) Such
				notification shall include:
1) the name and
				address of the utility or telecommunications carrier to which the credit was
				originally issued;
2) the name and
				address of the utility or telecommunications carrier to which the credit is
				transferred;
3) the date of the
				transfer;
4) the amount of credit
				transferred; and
5) the signature of an
				appropriate officer of the utility of telecommunications carrier.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.10 - Scope and Application

Current through Register Vol. 48, No. 28, July 12, 2024
This Part shall apply to all electric and gas public utilities
				engaged in the production, storage, distribution, sale, delivery or furnishing of
				electricity and gas, or both, subject to the jurisdiction of this Commission. Such
				electric and gas utilities, or any one of them, are hereafter referred to as "public
				utilities" or "public utility," as the case may be.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.20 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
As used herein, the term:
a) "Affiliate of a Public Utility" shall include
			 any individual or corporation which directly or indirectly controls, or is
			 controlled by, or is under common control with, a public utility;
b) "Electric and Gas Public Utility" shall have
			 the meaning assigned to it in Section 3-105 of the Public Utilities Act (Ill. Rev.
			 Stat. 1991, ch. 111 2/3, par. 3-105) [220 ILCS
			 5/3-105 ];
c)
			 "Promotional Practices or Allowances" shall mean:
1) Any payment, donation, gift, subsidy,
			 conveyance, transfer or other consideration (whether in cash, property, merchandise,
			 labor or as a guarantee) granted to any group, corporation or individual for the
			 purpose or evident design of inducing the recipient to:
A) Purchase, select or use the service or
			 additional service of the public utility;
B) Purchase or install equipment, facilities or
			 appliances designed to use such utility service;
C) Specify the purchase or installation of
			 equipment, facilities or appliances designed to use such utility service.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.30 - Promotional Practices or Allowances Prohibited

Current through Register Vol. 48, No. 28, July 12, 2024
No electric or gas utility and/or its affiliates shall, without
				first obtaining specific authorization from this Commission, engage in or make any
				of the following promotional practices or allowances:
a) Make any loans, guarantee of loans or grants to
			 any group, corporation or individual for building construction; or engage, in any
			 way, in the investment in or financing of any non-utility property for the purpose
			 or evident design of inducing the use of utility service;
b) Make any payment to any group, corporation or
			 individual for any promotional, advertising or publicity purpose of any of said
			 group, corporation or individual except for payments not exceeding one-half the cost
			 for joint advertising with dealers of electric or gas appliances for the sale of
			 said appliances;
c) Make any payment or
			 extend any other consideration to architects, engineers, builders, subdividers or
			 others for work done on property not owned by said electric or gas utility and/or
			 its affiliated companies except for feasibility studies to determine the cost of
			 using electricity or gas;
d) Purchase or
			 acquire for the purpose of leasing or renting to others, or make loans to others for
			 the purchase of any electric or gas equipment, appliance or facilities, the cost of
			 which exceeds $2,500.00 for each specific location, without first having obtained
			 the approval of this Commission;
e)
			 Guarantee the maximum dollar amount of electric or gas bills.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.40 - Standards Governing Promotional Practices and Allowances

Current through Register Vol. 48, No. 28, July 12, 2024
All promotional practices and allowances must be:
a) Not unlawfully or unreasonably discriminatory
			 and uniformly applied (No public electric or gas utility or its affiliates shall,
			 directly or indirectly, in any manner or by any device whatsoever, offer or grant to
			 any group, corporation or individual any form of promotional practice or allowance
			 except such as is uniformly extended to all groups, corporations or individuals in a
			 reasonably defined class. No public electric or gas utility or its affiliates shall,
			 in the granting of a promotional practice or allowance, make, offer or grant any
			 preference or advantage to any group, corporation or individual or subject any
			 group, corporation or individual to any prejudice or disadvantage. No public
			 electric or gas utility or its affiliates shall establish or maintain any
			 unreasonable difference in the offering or granting of promotional practices or
			 allowances either as between localities or as between classes to whom promotional
			 practices are offered or granted. No public electric or gas utility or its
			 affiliates shall classify the groups, corporations or individuals to whom its
			 promotional practices or allowances are offered or granted except to the extent
			 permitted by the Public Utilities Act of the State of Illinois);
b) Reasonable as a business practice, economically
			 feasible and compensatory;
c) Reasonably
			 calculated to benefit both the utility and its customers;
d) Just and reasonable.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.50 - Filing of Present Promotional Practices and Allowances with and Approved by the Commission

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each public
			 electric or gas utility shall file with the Commission on or before May 1, 1969, a
			 schedule setting forth all promotional practices being engaged in or promotional
			 allowances being offered by said utility or an affiliate thereof as of May 1, 1969,
			 which are not in violation of this Part or of the Commission's Interim Orders of
			 July 12, 1967 and March 13, 1968 in Docket No. 52538, as amended by this Part, and
			 said practices and allowances shall be approved by the Commission and shall become
			 effective immediately upon filing. Said schedule shall set forth an accurate
			 description of each promotional practice and allowance, the class of groups,
			 corporations or individuals to which each promotional practice or allowance is being
			 granted, and the conditions under which each promotional practice or allowance is
			 being granted. Each public utility shall send a copy of such schedule to each other
			 public utility providing electric or gas utility service in all or any portion of
			 the service area of the filing utility.
b) No public electric or gas utility or affiliate
			 thereof shall continue to engage in any promotional practice or allowance, as
			 hereinabove set forth after May 1, 1969, unless a schedule, as hereinabove
			 prescribed, shall have been filed with the Commission.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.60 - Filing of Proposed Promotional Practices and Allowances

Current through Register Vol. 48, No. 28, July 12, 2024
a) No public electric or gas utility, after the
			 effective date of this Part, shall be required to file with the Commission a
			 schedule of any variation in any promotional practice or allowance filed pursuant to
			 Section
			 275.50(a)
			  hereof, unless as a result of such variation:
1) Any promotional practice or allowance provided
			 for in cash, property or its equivalent in said variation, with respect to any
			 residential dwelling unit for space heating, air conditioning, or any combination of
			 space heating, air conditioning, wiring or piping, range, dryer or any other
			 household appliance, is increased to more than 15¢ per square foot.
2) Any promotional practice or allowance in cash,
			 property or its equivalent, with respect to the purchase or installation of a range
			 in any dwelling unit, is increased to more than $35 or to more than $20 for a dryer
			 or any other household appliance; provided, however, that no such variation in
			 practice or allowance shall be deemed a qualified promotional practice or allowance
			 unless the cost of such practice or allowance can be recovered from the additional
			 revenue obtained, less the incremental cost of supplying the additional electricity
			 or gas, in a period of time not in excess of 50% of the estimated life of the space
			 heating, air conditioning or appliance being promoted.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.70 - Filing of Annual Report

Current through Register Vol. 48, No. 28, July 12, 2024
Each public electric or gas utility shall file with the Commission,
				concurrently with the annual reports required by 83 Ill. Adm. Code 260 (General
				Orders 181 and 182), a report of the promotional practices granted or promotional
				allowances made by such public utility and/or by an affiliate of said public utility
				during the period covered by said annual report, which report shall show in
				reasonable detail the amounts expended with respect to each promotional practice
				granted and allowance made.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.80 - Retroactive Effect

Current through Register Vol. 48, No. 28, July 12, 2024
Notwithstanding any provisions of this Part, any public electric or
				gas utility, or affiliate thereof, may perform commitments entered into prior to
				January 1, 1969, unless such commitments were made in violation of the Commission's
				Interim Orders of July 12, 1967, and March 13, 1968, in Docket No. 52538, if a
				written list of such commitments is filed with the Commission, within 30 days after
				the effective date of this Part, describing the nature of the commitment and the
				premises for which the commitment has been incurred; provided, however, that no such
				commitment shall be performed by a public utility unless prior to a date two years
				after said effective date the pouring of concrete caissons, footings or foundations
				or the driving of pilings has commenced on said premises, or unless the approval of
				the Commission for an extension of time has been obtained.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.90 - Right to Amend

Current through Register Vol. 48, No. 28, July 12, 2024
The adoption of this Part shall in no way preclude the Commission
				from altering or amending it, in whole or in part, or from requiring or authorizing
				rules or regulations containing other provisions whenever the Commission shall deem
				it in the public interest to do so.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 275 - PROMOTIONAL PRACTICES OF ELECTRIC AND GAS PUBLIC UTILITIES › Section 275.100 - Powers of Suspension

Current through Register Vol. 48, No. 28, July 12, 2024
All schedules of promotional practices and allowances filed with the
				Commission by any public electric or gas utility shall be subject to the suspension
				and other powers of this Commission with respect to rates, charges and
				classifications of public utilities, and all rules, regulations and practices
				relating thereto, as set forth in the Public Utilities Act of the State of
				Illinois.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart A - GENERAL › Section 280.5 - Policy

Current through Register Vol. 48, No. 28, July 12, 2024
The purpose of this Part is to ensure that essential utility
				  services are provided to and maintained for the People of the State of Illinois
				  under reasonable terms and conditions, and to establish fair and equitable
				  procedures governing eligibility for service, deposits, billing, payments, refunds
				  and disconnection for gas, electric, water and sanitary sewer utilities that take
				  into account the duty of the utility, customer, applicant and occupant to
				  demonstrate good faith and fair dealing. The policies and procedures outlined in
				  this Part shall take precedence over any inconsistent utility tariff, unless the
				  conflicting tariff provision has been specifically approved by the Commission as a
				  waiver or exemption from this Part, and shall be viewed as the minimum standards
				  applicable to gas, electric, water and sanitary sewer utilities. Utilities that are
				  subject to this Part shall have the ability to expand or supplement the customer
				  rights guaranteed by these provisions as long as those policies are applied in a
				  nondiscriminatory manner. The "nondiscriminatory manner" requirement shall not be
				  construed or interpreted to require a utility making an accommodation to a customer
				  in a hardship situation to make that same accommodation for all customers facing a
				  similar hardship.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart A - GENERAL › Section 280.10 - Exemptions

Current through Register Vol. 48, No. 28, July 12, 2024
Any entity may file a petition requesting modification of or
				  exemption from any Section of this Part that applies to the entity. Upon a showing
				  that the modification or exemption is economically and technically sound, will not
				  compromise the service obligations of the entity and will not result in a net harm
				  to consumers overall, the Illinois Commerce Commission (Commission) may grant the
				  modification or exemption. A petition for exemption or modification shall be filed
				  pursuant to 83 Ill. Adm. Code 200 and shall include specific reasons and facts in
				  support of the requested exemption or modification.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart A - GENERAL › Section 280.15 - Compliance

Current through Register Vol. 48, No. 28, July 12, 2024
The Commission shall require implementation of each requirement as
				  quickly as reasonably practicable, but in no event later than May 1, 2016, unless
				  the Commission grants an extension of time for cause. By January 1, 2015, each
				  utility shall submit for Commission approval an Implementation Plan that outlines
				  the dates by which the utility expects to be in compliance with each new
				  requirement. Implementation Plans will be deemed approved unless the Commission
				  notifies a utility within 30 days after filing of specific deficiencies in the Plan.
				  Deficiencies in the Implementation Plan will not extend the May 1, 2016, compliance
				  deadline. The utility shall submit updates to the Plan every 120 days after initial
				  approval until full compliance is achieved. The updates must include a report on
				  progress in implementing each requirement and shall be submitted to the Commission's
				  Consumer Services Division for approval. The utility shall post and update an
				  implementation checklist conspicuously on its website so that the public can be
				  informed when the utility has brought itself into compliance with each requirement
				  of this Part as adopted on November 1, 2014. The checklist shall be updated no less
				  frequently than every 30 days until each requirement has been fully implemented.
				  Each utility shall schedule implementation of the requirements of this Part in a
				  balanced manner so that requirements that benefit utilities are not given priority
				  over those that benefit consumers.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart B - APPLICATIONS FOR UTILITY SERVICE › Section 280.30 - Application

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: A utility may
				use reasonable means to verify the identity of its customers. Applicants shall have
				the right to a reasonable application process designed to provide for persons to
				obtain utility services without delay, while also safeguarding utilities and other
				customers from potential harm associated with fraud or the uncollected debts of
				applicants.
b Information Requirements:
				The utility shall make available on its website a full description of the utility's
				application process, including all forms of acceptable identification, for review in
				the utility's tariff with the Commission. The utility shall also mail a printed
				version to applicants or customers who request a copy.
c Methods:
1 The
				applicant shall have the option to choose from the available application methods
				offered by the utility.
2 Third party
				applications may be made only by persons who have been authorized to act on behalf
				of the applicant, and the utility must verify this authorization either by
				documentation or by direct contact with the applicant. If a utility fails to verify
				authorization, it shall not be entitled to collect for service if the customer
				disclaims any responsibility for requesting the service; provided, however, that
				named customers who reside and receive mail at the service/billing address will be
				rebuttably presumed to have authorized the application if they do not contact the
				utility to contest billing within six months after service activation.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart C - DEPOSITS › Section 280.40 - Deposits

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: Customer
				deposits are used to secure against potential unpaid debts. Utility collection
				activities, when not otherwise restricted by regulations or laws, will limit the
				accumulation of unpaid debt so that deposits will continue to serve this protective
				purpose.
b Notification of Demand for
				Deposit:
1 A utility shall make an initial notice
				of a deposit to an applicant or customer no later than 45 days after the applicant's
				application for service is approved or after the event that justifies the deposit. A
				deposit shall not be assessed until the initial notice is given.
2 The initial deposit notice shall be made in
				writing and shall disclose:
A The reason for the
				deposit;
B The amount of the deposit and
				how it is calculated;
C The payment
				requirements and schedule of payments for the deposit;
D The date by which the entire deposit must be
				paid;
E That the amount of the deposit
				may be adjusted if the annual charges for the customer substantially
				change;
F The refund policy for the
				deposit;
G The interest policy for the
				deposit;
H The deposit policy applicable
				to qualified low income customers and how qualification can be demonstrated;
				and
I The availability and contact
				information for the Commission's Consumer Services Division in the event of a
				dispute that the utility has not resolved to the satisfaction of the applicant or
				customer.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart C - DEPOSITS › Section 280.45 - Deposits for Low Income Customers

Current through Register Vol. 48, No. 28, July 12, 2024
a A low income
				customer or applicant may be required to pay a deposit if the following conditions
				exist:
1 The utility has proof that the applicant
				or customer benefitted from tampering.
2
				The applicant was previously disconnected for non-payment of bill amounts owing to
				the utility for the same class and type of service.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart D - REGULAR BILLING › Section 280.50 - Billing

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				establishes minimum billing content and billing disclosure requirements.
b Billing Cycle:
1 Without prior authorization from the customer, a
				utility shall not bill a customer account for utility usage in advance.
2 The utility shall bill the customer monthly
				unless both the customer and the utility have agreed to bi-monthly or quarterly
				billing.
3 Bills to large,
				non-residential customers may be rendered more frequently than monthly when agreed
				to by the utility and customer. More frequent billing may be offered if the large,
				non-residential customer is subject to disconnection or payment of a deposit. The
				more frequent billing shall not extend more than six months, at which time monthly
				billing shall resume.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.60 - Payment

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				describes the methods of payment for utility service; recording of payment receipt;
				determining lateness of payment; allocation of payment amounts to the customer's
				account; and limitations on payment methods for accounts on which returned payments
				have been made.
b Method of Payment:
1 At a minimum, the utility shall provide detailed
				information about all methods of payments on the utility's website and in the
				customer information packet required in this Section.
2 The utility's bill to the customer shall advise
				the customer how to obtain information on the available payment methods. When
				contacted by a customer inquiring about making a payment, the utility's customer
				service personnel shall advise the customer of the available methods of payment,
				including the most expedient and least cost methods of available payment.
3 When a utility determines that it will no longer
				accept a specific alternative method of payment, it shall provide advance notice to
				the affected customers.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.65 - Late Payment Fee Waiver for Low Income Customers

Current through Register Vol. 48, No. 28, July 12, 2024
a
				Waiver: A low income customer shall not be assessed late payment fees while he or
				she is qualified as a low income customer.
b New Qualification: When a customer is qualified
				as a low income customer, the utility shall not be obliged to waive late fees that
				were assessed prior to qualification.
c
				Expiration of Qualification: If a customer is not re-qualified as a low income
				customer, then the utility may begin assessing late fees on past due amounts.
				However, late fees shall not be assessed retroactively on bills issued during the
				time period when the customer was qualified as a low income customer.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.70 - Preferred Payment Date

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: An eligible
				residential customer who is billed monthly and who can demonstrate that his or her
				primary source of income is derived from a benefit that is received during the 10
				day period after the customer's regular due date shall be entitled to a preferred
				payment date to enable the customer to submit timely payments.
b Notification: When a customer pays late two
				times in a 12 month period, the utility shall notify the customer of the
				availability of a preferred payment date. The utility shall make a record on the
				customer's account of the notification, and notification shall be made by any of the
				following methods:
1 Message included in the
				customer's bill;
2 Separate written
				communication; or
3 Verbal
				communication.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.75 - Repealed

Current through Register Vol. 48, No. 28, July 12, 2024
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.76 - Repealed

Current through Register Vol. 48, No. 28, July 12, 2024
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart E - PAYMENT › Section 280.80 - Budget Payment Plan

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				provides a process to equalize payments for utility service, based upon the
				customer's average bill instead of the actual fluctuating amount for each separate
				billing period.
b Applicability: The
				requirements of this Section shall apply to residential customers and small business
				customers. Nothing shall prevent a utility from offering a budget payment plan to
				non-residential customers that are not small businesses.
c Eligibility:
1
				No past due amount owing: A customer whose account balance is current may enroll in
				a budget payment plan at any time of the year.
2 Past due: In order to establish eligibility for
				a budget payment plan, a customer owing a past due amount must either pay the entire
				past due amount or enter into a DPA with the utility to retire the past due
				debt.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart F - IRREGULAR BILLING › Section 280.90 - Estimated Bills

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				describes the utility's responsibilities to obtain actual readings of the customer's
				meter and the process by which a utility may issue an estimated bill to a customer
				when the utility is unable to obtain an actual reading or a customer
				reading.
b Utility Meter Reading:
1 A utility shall perform an actual reading of a
				customer's meter at least every second billing period unless the utility's attempt
				to do so is prevented.
2 A utility shall
				perform an actual reading of a customer's meter every billing period if that meter
				is equipped with a remote reading device, unless the utility effort to do so is
				prevented.
3 When the utility's attempt
				to read the meter fails, it shall record the date, time of day, utility personnel
				involved, and reason for the failure. The record shall be retained for a period of
				two years. In addition, its field representative making the visit to read the meter
				shall leave a door tag at the premises. The door tag shall indicate when the utility
				representative was there and provide the utility's contact information for the
				customer to set up an appointment with the utility to gain access to the meter. If
				the customer's meter is equipped with a remote reading device to obtain a reading
				without the presence of field personnel on the customer's property, then the utility
				may mail or use other means to deliver written notification (may include electronic
				written notification to customers who have elected electronic billing methods) of
				the failed reading to the customer in lieu of leaving a door hanger. The utility may
				contact a customer by telephone to provide notice of a failed reading, provided that
				written notification must be sent if the utility fails to reach the customer
				directly or successfully leave a voice message.
4 A reading provided by a remote reading system or
				device shall be considered an actual reading.
5 A reading provided by a Commission certified
				meter service provider in compliance with the utility's tariff shall be considered
				an actual reading.
6 If a utility issues
				two consecutive estimated bills to a customer, the utility shall contact the
				customer to resolve the reason for the consecutive estimated bills, so that the
				utility may obtain an actual reading of the meter or a customer reading. If the
				utility is unable to contact the customer, it shall send a letter advising the
				customer of the utility's need for contact on the matter. The utility shall make a
				record of each effort to contact the customer.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart F - IRREGULAR BILLING › Section 280.100 - Previously Unbilled Service

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				provides for the billing and payment of previously unbilled service caused by errors
				in measuring or calculating a customer's bills.
b Time Limits:
1
				Bills for any utility service, including previously unbilled service, supplied to a
				residential customer shall be issued to the customer within 12 months after the
				provision of that service to the customer.
2 Bills for any utility service, including
				previously unbilled service, supplied to a non-residential customer shall be issued
				to the customer within 24 months after the provision of that service to the
				customer.
3 The time limits of
				subsections (b)(1) and (2) shall not apply to previously unbilled service attributed
				to tampering, theft of service, fraud or the customer preventing the utility's
				recorded efforts to obtain an accurate reading of the meter.
4 No utility shall intentionally delay billing
				beyond the normal bill cycle.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart G - REFUNDS AND CREDITS › Section 280.105 - Repealed

Current through Register Vol. 48, No. 28, July 12, 2024
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart G - REFUNDS AND CREDITS › Section 280.110 - Refunds and Credits

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section
				describes the procedures for customers to receive credits and refunds for
				overpayments and overcharges for utility service.
b Billing Time Period for Refunds and Credits Due
				to Overcharges Resulting from Utility Error:
1 A
				utility shall issue a refund or credit to a customer's account for the full period
				of time during which an overcharge occurred, so long as either the utility or the
				customer has retained billing records that would allow determining a refund or
				credit.
2 A utility shall retain billing
				records and ledgers that would allow determining a refund or credit for a minimum of
				two years from the current date.
3 A
				utility shall not be obliged to issue to a customer a refund or credit that extends
				into a time period during which that customer was not the customer of record.
				Exceptions may be made when the utility issues a refund or credit as a result of a
				Commission order.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart H - PAYMENT ARRANGEMENTS › Section 280.120 - Deferred Payment Arrangements

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent:
				Payment arrangements shall be structured and administered to maximize the successful
				retirement of past due utility service amounts owing to the utility while allowing
				the customer to retain active utility service.
b Eligibility:
1
				Mandatory offering by the utility: A residential customer owing a past due amount
				for utility service shall be eligible for a deferred payment arrangement so long as
				the customer has not failed to complete a previous DPA in the past 12 months.
A At any time a customer's account balance owing
				is brought to current status, the utility shall consider all previous DPAs
				completed.
B A customer who is eligible
				for a DPA under this subsection (b) shall remain fully eligible until utility
				service is disconnected.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart H - PAYMENT ARRANGEMENTS › Section 280.125 - Deferred Payment Arrangements for Low Income Customers

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: To enable low income customers to better
				retain essential utility services, a low income customer shall be eligible for all
				the provisions described in Section
				280.120 from
				April 1 through November 30. In addition, a low income customer shall be entitled to
				the altered provisions described in this Section.
b Down Payment:
1 In order to initiate a DPA, a utility may
				require a maximum down payment of 20% towards the past due amounts for utility
				service.
2 By agreement with the
				customer, the utility may include current billing amounts with the past due amount
				as the total balance from which the 20% down payment may be calculated.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart I - DISCONNECTION › Section 280.130 - Disconnection of Service

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: The purpose of
				this Section is to provide adequate notice and reason for disconnection; allow for
				the customer to remedy the problem and avoid disconnection; create an expectation to
				act upon notice by a utility when a customer does not remedy the problem; and set
				prohibitions and limits on disconnection under certain circumstances.
b Allowable Reasons for Disconnection:
1 Non-payment of past due bill for the same class
				and type of utility service;
2
				Non-payment of valid utility service deposit owing on account;
3 Non-payment of a deposit owing as result of
				utility evidence of a problem described in Section
				280.210;
4 Failure to provide access in multi-meter
				premises to utility facilities after attempts by the utility to gain access as
				described in Section
				280.140;
5 Failure to provide access to utility facilities
				after four attempts (two attempts if in order to meet regulatory requirements) by
				the utility to gain access to a single customer premises, provided that the utility
				must comply with the same notification and record keeping requirements as in Section
				280.140(c)(1), (2) and
				(3);
6
				Occupant usage without a valid customer of record;
7 Theft of service and/or tampering;
8 Non-compliance with any rules of the utility on
				file with the Commission for which the utility is authorized by tariff to disconnect
				service in the event of non-compliance;
9 Non-compliance with an order of the Commission;
10 Unsafe conditions; or
11 Cooperation with civil
				authorities.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart I - DISCONNECTION › Section 280.135 - Winter Disconnection of Residential Heating Services, December 1 through March 31

Current through Register Vol. 48, No. 28, July 12, 2024
a
Notwithstanding any other provision of this
Part,
no
				electric or gas public utility shall disconnect service to any residential customer
				or master-metered apartment building for nonpayment of a bill or deposit where gas
				or electricity is used as the primary source of space heating equipment at the
				premises during the period of time from December 1 through and including March 31 of
				the immediately succeeding calendar year, unless:
1
The utility
:
A
Has offered the customer a
winter
deferred payment arrangement
(winter DPA)
allowing
				for payment of past due amounts over a period of not less than four months not to
				extend beyond the following November and the option to enter into a budget payment
				plan for the payment of future bills. The maximum down payment requirements shall
				not exceed 10 percent of the amount past due and owing at the time of entering into
				the agreement; and
B
provides the customer with the names, addresses and telephone numbers of
				governmental and private agencies which may provide assistance to customers of
				public utilities in paying their utility bills; the utility must obtain the approval
				of an agency before placing the name of that agency on any list used to provide the
				information to customers;
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart I - DISCONNECTION › Section 280.136 - Repealed

Current through Register Vol. 48, No. 28, July 12, 2024