Florida Administrative Code › 33 - DEPARTMENT OF CORRECTIONS › 33 - Departmental › Chapter 33-602 - SECURITY OPERATIONS › Section 33-602.900 - Kiosks and Tablets

Current through Reg. 50, No. 138; July 16, 2024
(1) General
				Provisions. This rule applies to the possession and use of kiosks, tablets, and
				related services. Access to a kiosk, tablet, kiosk services, and tablet
				services is a privilege and not a right afforded to inmates or
				others.
(2) Definitions.
(a) "Approved Visitor" - where used herein
				and as defined in Rule
				 33-601.713, F.A.C., refers to
				any person who is approved by the assigned institutional classification
				officer, warden, or duty warden to visit an inmate and whose approval is
				documented in the automated visiting record.
(b) "Communications Center" - where used
				herein, refers to the secure electronic communication portal provided by the
				vendor that inmates may use to communicate with the vendor or the Department,
				as designated by the Department.
(c) "Correspondent" - where used herein,
				refers to any person eighteen years of age or older, who is not restricted or
				suspended from contacting or being contacted by a given inmate by statute,
				rule, procedure, court order, or conditions of supervision, and who wants to
				communicate with an inmate in the custody of the Department through the use of
				kiosk or tablet services.
(d)
				"Electronic Card" (eCard) - where used herein, refers to a digital greeting
				card sent electronically to or from an inmate.
(e) "Electronic Communication"
				(eCommunication) - where used herein, refers to authorized forms of electronic
				communication offered through kiosk and tablet services, including secure mail,
				eCards, photos, and videograms.
(f)
				"Indefinite Suspension" - where used herein, refers to the withdrawal or
				removal of an inmate's or individual's privileges for an unspecified
				period.
(g) "Kiosk" - where used
				herein, refers to a stationary electronic device that is used to provide
				inmates with access to kiosk services.
(h) "Kiosk Services" - where used herein,
				refers to Department-approved, electronic-based services provided by the vendor
				through kiosks, including secure mail, communications center access, eCards,
				video visitation, education/programming activities, videograms, photos, and the
				ability to browse the media store and access its content.
(i) "Media Account" - where used herein,
				refers to an account established by the vendor and funded by the inmate through
				transfers from an inmate's trust fund account that is used to purchase kiosk
				and tablet services.
(j) "Media
				Store" - where used herein, refers to the contract vendor's media store where
				inmates can browse, purchase, and download music, games, news, eBooks, and
				other digital content.
(k) "Primary
				Violation" - where used herein, refers to any violation for which the maximum
				penalty is up to an indefinite suspension of privileges.
(l) "Secondary Violation" - where used
				herein, refers to any violation for which the maximum penalty that can be
				imposed is less than or equal a 180-day suspension of privileges.
(m) "Secure Mail" - where used herein, refers
				to a secure and monitored electronic messaging system that allows an inmate and
				correspondent to receive and respond to secure electronic messages via a secure
				web-enabled platform provided by the vendor, and that requires all messages
				(incoming and outgoing) to be screened and approved before release.
(n) "Suspension" - where used herein, refers
				to the withdrawal or removal of an inmate's or individual's privileges for a
				specified period.
(o) "Tablet" -
				where used herein, refers to a Department-approved mobile electronic device
				that has been configured and formatted for possession and use by an inmate to
				access and use tablet services. Tablets download content through a connection
				with the kiosk or by connecting to the secure, wireless network supplied and
				managed by the vendor.
(p) "Tablet
				Services" - where used herein, refers to Department-approved, electronic-based
				services provided by the vendor at no cost or for a fee through secure,
				corrections-grade tablets, including secure mail, communications center access,
				eCards, education/programming activities, videograms (incoming only),
				photographs (incoming only), and the ability to browse the media store and
				access content downloaded from a kiosk.
(q) "User Account" - where used herein,
				refers to the account established by the vendor with each inmate who possesses
				a tablet that provides secure access to kiosk services, tablet services,
				purchased content, and the inmate's media account. The term also refers to the
				account created by the vendor that is used by a correspondent or approved
				visitor to interact with the inmate.
(r) "User Account Password" - where used
				herein, refers to a code that is needed to provide access to kiosks and
				tablets, that is chosen by an inmate, correspondent, or approved visitor, that
				is known only to that individual, and that when used in conjunction with a user
				ID verifies the identity of the individual associated with a specific user
				account.
(s) "Vendor" - where used
				herein, refers to the contracted vendor who provides kiosks, tablets, kiosk
				services, and tablet services for use by inmates and those who communicate with
				them.
(t) "Video Visitation" -
				where used herein, refers to a monitored and recorded real-time virtual
				visitation session provided as a kiosk service between an inmate and an
				approved visitor, where the approved visitor is located at a location other
				than the location of the inmate.
(u) "Videogram" - where used herein, refers
				to a short video clip transferred electronically between a correspondent and an
				inmate.
(v) "Virtual Stamp" - where
				used herein, refers to electronic tokens sold individually or in bundles at
				published prices to inmates and correspondents that must accompany any
				eCommunication for the communication to be delivered.