reglab/statecodes huggingface dataset:
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart C - PROCEDURE PRIOR TO ISSUANCE OF ORDER › Section 766.300 - Filing of Briefs

Current through Register Vol. 48, No. 28, July 12, 2024
To facilitate the issuance of an order as contemplated by Section
				  13-515(d)(7) of the Act, the complainant and the respondent shall file a brief and
				  any reply brief in the proceeding according to the briefing schedule set by the
				  hearing examiner. Each party shall serve in hand a copy of its brief on the opposing
				  party or parties and Commission Staff at the time of the filing of the brief. If
				  Staff files a brief in the proceeding, it shall follow the briefing schedule set by
				  the hearing examiner.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart C - PROCEDURE PRIOR TO ISSUANCE OF ORDER › Section 766.310 - Filing of Draft Orders

Current through Register Vol. 48, No. 28, July 12, 2024
Both the complainant and the respondent to a proceeding in which a
				  brief is filed shall file a draft order in the proceeding at the time the party
				  files its initial brief in the proceeding. If reply briefs are to be filed in a
				  proceeding, the draft order may be filed at the time of the filing of the reply
				  brief.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart D - ASSESSMENT OF COSTS AND IMPOSITION OF PENALTIES › Section 766.400 - Assessment of Costs

Current through Register Vol. 48, No. 28, July 12, 2024
The assessment of the Commission's costs of investigation and
				  conduct of proceedings under this Part shall be issued to the parties by the
				  Commission's Administrative Services Division.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart D - ASSESSMENT OF COSTS AND IMPOSITION OF PENALTIES › Section 766.410 - Procedure for Imposition of Penalties

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any
				action to impose a penalty under Section 13-516(a) of the Act [220
				ILCS 5/13-516(a) ] shall be on the
				Commission's own motion.
b) In any
				action to impose a penalty under Section 13-516(a) of the Act, the Commission shall
				serve notice on the respondent at least 7 days before the initial hearing.
c) The conduct of the proceeding shall comply with
				the Commission's Rules of Practice (83 Ill. Adm. Code 200) including, but not
				limited to, the right to a hearing, the right to a proposed order, and the right to
				a written order.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart D - ASSESSMENT OF COSTS AND IMPOSITION OF PENALTIES › Section 766.415 - Factors in Assessing Penalties

Current through Register Vol. 48, No. 28, July 12, 2024
In assessing a penalty authorized by Section 13-516 of the Act,
				  factors to be considered by the Commission shall include, but not be limited to, the
				  following factors:
a) Lack of mitigating
				circumstances;
b) Lack of good faith or
				intent;
c) Ability to pay;
d) Degree of harm to the complainant or the public
				and the extent of the violative conduct; and
e) Financial benefit accruing to the
				respondent.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1000 - Overview of Electronic Filing

Current through Register Vol. 48, No. 28, July 12, 2024
One of the stated purposes of the Electronic Commerce Security Act
				  is to facilitate electronic filing of documents with State and local government
				  agencies, and promote efficient delivery of government services by means of reliable
				  electronic records. [5 ILCS
				  175/1-105(3) ] The Electronic Commerce
				  Security Act authorizes State agencies to send and receive electronic records and
				  electronic signatures. In addition, the Commission has the authority over its
				  process and proceedings pursuant to Section 10-101 of the Public Utilities Act
				  [220 ILCS
				  5/10-101 ]. To that end, the Commission is committed to
				  facilitating the filing, distributing, and accessing of documents electronically,
				  subject to this Part, through its electronic filing system, "e-Docket". Any person
				  may file a document in an electronic format. However, nothing in this Part should be
				  construed to require any person to file any document in an electronic
				  format.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1010 - Acceptable Formats

Current through Register Vol. 48, No. 28, July 12, 2024
a) All electronic
				documents submitted to the Commission via e-Docket shall be in one of the following
				formats:
1) Microsoft Word for Windows, version 6.0
				or greater;
2) Corel WordPerfect for
				Windows, version 6.0 or greater;
3)
				Microsoft Excel for Windows, version 4.0 or greater;
4) Lotus 1-2-3 for Windows, version 4.0 or
				greater;
5) ASCII Text; or
6) Adobe Acrobat Portable Document Format (PDF)
				version 2.0 or greater.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1020 - e-Docket Accounts

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each person
				seeking to file electronic documents must have an active e-Docket account.
b) The application for an e-Docket account is
				available on e-Docket on the Commission's Web site or can be obtained by calling or
				e-mailing the e-Docket help desk.
c) The
				e-Docket application requires the following information:
1) First name and last name;
2) Primary mailing address and phone
				number;
3) Preferred user
				name;
4) Password;
5) Challenge question and answer; and
6) Notarized signature.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1030 - Control Processes

Current through Register Vol. 48, No. 28, July 12, 2024
a) e-Docket allows
				only users with I.D. and passwords to file electronic documents.
b) Only members of the service list for a
				particular proceeding are allowed to file electronic documents in that case. This
				does not prohibit the electronic filing of petitions to intervene in a case in which
				the person filing the petition is not yet a member of the service list.
c) Filings are scanned for computer viruses prior
				to being uploaded into the e-Docket system and will be rejected if the filing is
				infected. The submitter of such an electronic document will be notified of the
				rejection.
d) The Web browser must be
				set to accept cookies in order for users to submit electronic documents. Cookies
				identify users and instruct the server to send a customized version of the requested
				Web page to the user. Cookies also submit account information for the
				user.
e) e-Docket logs every filing with
				the user I.D., date, time, and file size information.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1040 - Submission of Electronic Documents

Current through Register Vol. 48, No. 28, July 12, 2024
a) Persons
				filing electronic documents shall receive a receipt with an identification number
				that shall be sent electronically. Documents that are required to be verified or
				that have an affidavit must include the scanned verification or affidavit pages in
				the filed electronic document in Adobe Acrobat PDF; otherwise documents that are
				required to be verified or that have an affidavit shall be deemed to be officially
				filed or received only when the person submitting the electronic document submits to
				the Commission the original verification or affidavit pages accompanied by a printed
				copy of the electronic receipt for that document.
b) The filing of an electronic document is
				effective upon acceptance of the complete document and, if applicable, any required
				original paper verification or affidavit pages by the Chief Clerk of the Commission
				in one of the formats specified in Section
				766.1010(a).
				Any required verification or affidavit pages, whether they be in an electronic
				format or a paper version, must be received and accepted by the Chief Clerk for
				purposes of meeting filing deadlines, unless otherwise specified by the Commissioner
				or the Hearing Examiner.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1045 - Electronic Documents Accepted by the Commission

Current through Register Vol. 48, No. 28, July 12, 2024
All documents either initiating a proceeding subject to this Part
				  or filed in a proceeding subject to this Part may be submitted to the Commission as
				  electronic documents.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1050 - Service by Electronic Means

Current through Register Vol. 48, No. 28, July 12, 2024
a) Service by
				electronic means is allowed when agreed to by individual parties. Notwithstanding
				any other requirements of this Part, any party required to serve a pleading or other
				document may serve copies of pleadings and other documents on other parties of
				record by electronic means in substitution of first class mail or in hand service,
				provided that the service is on an e-mail address that the recipient has identified
				in its appearance or in a subsequent filing or agreement. Because of pagination and
				format concerns, the parties are encouraged to serve in PDF. When serving by
				electronic means, service is deemed complete on the day of electronic transmission
				if transmitted at or before the time due, except service by electronic means on
				weekends or holidays shall be deemed complete on the next business day unless
				otherwise specified by the Commission or the Hearing Examiner.
b) If any party files a proprietary electronic
				document (see Section
				766.30 ), that party
				must serve the proprietary electronic document on any other party of record that has
				the right to see the document on any legal or contractual basis, such as a
				confidentiality agreement, and a public redacted version pursuant to Section 766.30.
				The e-Docket system does not allow any person outside of the Commission to see or
				access proprietary electronic documents.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 766 - TELECOMMUNICATIONS ENFORCEMENT › Subpart E - ELECTRONIC FILING › Section 766.1060 - Electronic Documents and the Hearing Process

Current through Register Vol. 48, No. 28, July 12, 2024
If any prefiled testimony or exhibit in the e-Docket system is
				  offered and admitted into evidence without alteration at a hearing in an arbitration
				  proceeding, the official copy is the document found in the e-Docket system. If a
				  prefiled document is submitted without alteration at hearing, any requirement to
				  offer multiple copies at hearing is eliminated. If any prefiled testimony or exhibit
				  in the e-Docket system is altered at hearing in any way and admitted into evidence,
				  the altered testimony or exhibit is the official copy. The sponsoring party must
				  serve the complete altered document on the Commission and the other parties of
				  record within seven days after that hearing or, if applicable, within seven days
				  after the end of a continuous, day-to-day set of hearings, unless otherwise directed
				  by the Hearing Examiner.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 770 - OPERATOR SERVICE PROVIDERS › Section 770.20 - Standards of Service

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each provider of
			 operator services shall:
1) identify itself,
			 audibly and distinctly, to the consumer at the beginning of each telephone call and
			 before the consumer incurs any charge for the call;
2) permit the consumer to terminate the telephone
			 call at no charge before the call is connected; and
3) disclose immediately to the consumer, upon
			 request and at no charge to the consumer:
A) a
			 quotation of its rates or charges for the call;
B) the methods by which such rates or charges will
			 be collected; and
C) the methods by
			 which complaints concerning such rates, charges, or collection practices will be
			 resolved.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 770 - OPERATOR SERVICE PROVIDERS › Section 770.30 - Requirements for Unblocking of Access

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each
			 aggregator or operator service provider shall ensure that any of its equipment
			 allows the consumer to use equal access codes to obtain access, where available,
			 from the central office to the consumer's desired provider of operator services. The
			 requirements for the unblocking of access for intrastate telephone calls are as
			 follows:
1) All equipment shall allow the consumer
			 to use access codes other than equal access code to gain access to the consumer's
			 desired provider of operator services;
2) Each pay telephone shall allow the consumer to
			 use equal access codes to gain access to the consumer's desired provider of operator
			 services;
3) All existing equipment that
			 is technologically capable of identifying the dialing of an equal access code
			 followed by any sequence of numbers that will result in billing to the originating
			 telephone and that is technologically capable of blocking access through such
			 dialing sequences without blocking access through other dialing sequences involving
			 equal access codes shall allow the consumer to use equal access codes to obtain
			 access to the consumer's desired provider of operator services;
4) All new equipment or software that is installed
			 by an aggregator shall, immediately upon installation by the aggregator, allow the
			 consumer to use equal access codes to obtain access to the consumer's desired
			 provider of operator services;
5) All
			 existing equipment that can be modified at a cost of no more than $15.00 per line to
			 be technologically capable of identifying the dialing of an equal access code
			 followed by any sequence of numbers that will result in billing to the originating
			 telephone and to be technologically capable of blocking access through such dialing
			 sequences without blocking access through other dialing sequences involving equal
			 access codes shall allow the consumer to use equal access codes to obtain access to
			 the consumer's desired provider of operator services;
6) All equipment not included in subsections
			 (a)(2) - (5) of this Section shall, no later than April 17, 1997, allow the consumer
			 to use equal access codes to obtain access to the consumer's desired provider of
			 operator services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 770 - OPERATOR SERVICE PROVIDERS › Section 770.40 - Restrictions on Billing and Charges

Current through Register Vol. 48, No. 28, July 12, 2024
a)
			 Restrictions on billing
1) Consumers shall be
			 billed within one year after the date the service was provided.
2) The operator service provider (or its billing
			 agent) shall be identified on the consumer's bill. Where technically feasible, the
			 operator service provider shall be listed in lieu of, or in addition to, the billing
			 agent.
3) Incorrect billing
A) Refunds for Completed Calls. In the event that
			 a consumer is billed incorrectly for a completed call by the operator service
			 provider due to an error either in charging more than the published rate, in
			 measuring the quantity or volume of the service provided, or in charging for the
			 incorrect class of service, the operator service provider shall refund the
			 overcharge upon discovery or upon request.
B) Refunds for uncompleted calls. No operator
			 service provider shall knowingly charge for uncompleted calls. All operator service
			 providers shall make refunds for any paid uncompleted calls upon request.
C) Rate of interest. If the consumer has paid the
			 bill in subsection (a)(3)(A) or (a)(3)(B) above, and the billing is later found to
			 be incorrect, then the refund will be made with interest from the date of
			 overpayment by the consumer. The rate of interest shall be the rate as established
			 by the Commission to be paid on deposits in 83 Ill. Adm. Code
			 735.120(h)(1).
			 The refund shall be accomplished by a credit on a subsequent bill for telephone
			 service, or by check if so requested by the consumer.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 770 - OPERATOR SERVICE PROVIDERS › Section 770.50 - Contract/Tariff Provisions between Operator Service Providers and Aggregators

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each provider of
			 operator services shall ensure, by contract or tariff:
1) that each aggregator for which such provider is
			 the presubscribed provider of operator services is in compliance with the
			 requirements of Sections
			 770.20 and
			 770.30
			 of this Part;
2) that payment (on a
			 location-by-location basis) of any compensation, including commissions, will be
			 withheld to aggregators if such provider reasonably believes that the aggregator is
			 blocking access to intrastate common carriers in violation of Section
			 770.20(c) and
			 (d).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 770 - OPERATOR SERVICE PROVIDERS › Section 770.60 - Enforcement of Rules

Current through Register Vol. 48, No. 28, July 12, 2024
a) Upon receipt of a
			 complaint of a violation of this Part, the Commission may initiate a proceeding to
			 revoke the Certificate of Service Authority of an operator service provider or an
			 aggregator alleged to be in violation of this Part, or may initiate a proceeding to
			 terminate service to an operator service provider or an aggregator alleged to be in
			 violation of this Part.
b) A copy of the
			 Commission's order in either proceeding shall be served on the designated agent of
			 the operator service provider and on the aggregator, if known. The Commission shall
			 set the matter for hearing within 30 days after its order. The procedures for such
			 hearing to review alleged violations shall follow 83 Ill. Adm. Code 200, "Rules of
			 Practice."
c) The Commission shall issue
			 its final order within 90 days after the order initiating the proceeding. Certified
			 copies of the order shall be served on the designated agent for the operator service
			 provider and on the aggregator, if appropriate.
d) A telecommunications carrier shall terminate
			 service to the operator service provider or the aggregator that is found to be in
			 violation of this Part within 14 days after the Commission's order.
e) A violation of this Part is a business offense
			 subject to a fine of not less than $1,000 nor more than $5,000.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart A - GENERAL PROVISIONS › Section 771.100 - Applicability

Current through Register Vol. 48, No. 28, July 12, 2024
a) This Part shall apply
				to any telecommunications carrier, as defined in Section 13-202 of the Public
				Utilities Act [220
				ILCS 5/13-202 ], providing pay telephone service.
b) This Part does not apply to pay telephone
				provider's provision of "private" or "private use" pay telephones in that the
				telecommunications services offered by these pay telephones are not for public use.
				Pay telephones in locations where the telephone is available to a limited group such
				as family, club members, employees, or patrons are not for public use under the Act,
				including, but not limited to, the locations described below:
1) Those areas of mental health facilities as
				defined in Section 1-114 of the Mental Health and Developmental Disabilities Code
				[405 ILCS
				5/1-114 ] or developmental disability facilities as defined
				in Section 1-107 of the Mental Health and Developmental Disabilities Code
				[405 ILCS
				5/1-107 ] that are not accessible to the public;
2) Those areas of correctional institutions or
				facilities as defined in Section 3-1-2 of the Unified Code of Corrections [730 ILCS
				5/3-1 -2], county jails and detention centers, or any detention facility operated by
				a unit of local government that are not accessible to the public; and
3) Those indoor areas of banking establishments,
				restaurants, bars, taverns, retail stores, barbershops, beauty shops, grocery
				stores, department stores, movie houses, hospitals, doctors' offices, gas stations,
				and factories.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart A - GENERAL PROVISIONS › Section 771.110 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
"9-1-1 system" means the geographic area that has been granted an
				  order of authority by the Commission to use "9-1-1" as the primary emergency
				  telephone number.
"9-1-1 System Management" - The Emergency Telephone System Board
				  (ETSB) that provides for the management and operation of a 9-1-1 system within the
				  scope of such duties and powers as are prescribed by the Emergency Telephone System
				  Act [50 ILCS 750 ]. If no ETSB is established, then those persons given the
				  authority to operate the 9-1-1 system by the local public agencies.
"Act" means the Public Utilities Act [220 ILCS 5 ].
"Basic pay telephone service access line" means an exchange access
				  line used for the provision of pay telephone service.
"Billed number screening" means an entry into a line information
				  database that indicates that certain incoming calls are not accepted by the pay
				  telephone line.
"Certificated access line provider" means a local exchange carrier
				  or a telecommunications carrier certified to provide switched local exchange
				  telecommunications service pursuant to Sections 13-404 or 13-405 of the Act [220
				  ILCS 5/13-404 or 13 -405] and providing an access line to a pay telephone provider
				  for connection to the public switched telephone network.
"Coin access line" means an exchange access line equipped for
				  touch-tone signaling, incoming and outgoing screening, and network coin rating and
				  related coin signaling functions.
"Commission" means the Illinois Commerce Commission.
"LEC" means local exchange carrier, a telecommunications carrier
				  providing local exchange telecommunications as defined in Section 13-204 of the Act
				  [220
				  ILCS 5/13-204 ].
"Operator-assisted service" means any service using live operator
				  or automated operator functions for the handling of telephone service, such as
				  collect calls, third number billing, calling card and prepaid card services.
"Operator service provider" or "OSP" means every
				  telecommunications carrier that provides operator-assisted services that assist
				  callers in the placement or charging of a call, either through live intervention or
				  automated intervention.
"Pay telephone" means any coin, coinless, credit card reader
				  telephone, provided that the end user pays or arranges to pay for exchange and
				  interexchange intraMSA and interMSA calls from such instrument on an individual call
				  basis.
"TT" means text telephone, a device that employs graphic or
				  Braille communication in the transmission of coded signal through a wire or radio
				  communication system.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart B - CERTIFICATE OF SERVICE AUTHORITY › Section 771.200 - Certification Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
Providers of pay telephone service that are providing the resale
				  of either local exchange or interexchange telecommunications service for public use
				  must first obtain a Certificate of Service Authority pursuant to Section 13-403,
				  13-404, or 13-405 of the Act, as appropriate.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart B - CERTIFICATE OF SERVICE AUTHORITY › Section 771.210 - Filing Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) An
				applicant must file a verified original and three copies of the application for a
				Certificate of Service Authority with the Chief Clerk of the Commission in
				accordance with 83 Ill. Adm. Code 200.
b) The application for certification must include
				the following:
1) Applicant's business name,
				address and telephone number;
2)
				Designated agent's name and address, if different from applicant's;
3) Financial statement and balance sheet that list
				assets and liabilities;
4) The type of
				business knowledge and experience possessed by the applicant;
5) Affirmation that the applicant has reviewed the
				rules in this Part that pertain to the provision of pay telephone services;
				and
6) Method of compliance with Section
				771.300,
				Standardized Notice to the Public.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart B - CERTIFICATE OF SERVICE AUTHORITY › Section 771.220 - Certified Access Line Provider's Maintenance of Records

Current through Register Vol. 48, No. 28, July 12, 2024
Each certificated access line provider shall maintain a database
				  that includes, at a minimum, the following information regarding services provided
				  to certificated and non-certificated pay telephone providers:
a) The telephone number and demarcation point or
				location of each pay telephone line; and
b) The billed party's name, address and telephone
				number.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart B - CERTIFICATE OF SERVICE AUTHORITY › Section 771.230 - Responsibilities of the Certificated Pay Telephone Provider

Current through Register Vol. 48, No. 28, July 12, 2024
a) The certificated pay telephone provider shall
				be responsible for compliance with this Part.
b) The certificated pay telephone provider shall
				be the billed party.
c) The certificated
				pay telephone provider shall provide one copy of its certificate to each
				certificated access line provider with which it intends to transact
				business.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart C - NOTICE › Section 771.300 - Standardized Notice to the Public

Current through Register Vol. 48, No. 28, July 12, 2024
All public use pay telephones shall have the following
				  features:
a) An informational message by
				voice recording at no charge or by visual display in, on, or adjacent to each pay
				telephone explaining:
1) The general operation of
				the pay telephone;
2) Dialing
				instructions for obtaining emergency assistance;
3) Identification of 9-1-1 as the primary
				emergency telephone number to be used when dialing from pay telephones in an
				authorized 9-1-1 system;
4) Dialing
				instructions for operator services and directory assistance;
5) Instructions on how to use any TT equipment
				supplied by the pay telephone provider;
6) The blocking of incoming calls if the telephone
				will not accept incoming calls; and
7)
				Any maximum duration of incoming calls.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart D - EMERGENCY TELEPHONE SYSTEM › Section 771.400 - 9-1-1 Emergency Pay Telephone Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) Certificated access line providers shall:
1) At the time of access line subscription, advise
				the pay telephone provider whether the access lines provided are located in an area
				with 9-1-1 service and, if so, advise the pay telephone provider that it must comply
				with all relevant 9-1-1 requirements and, upon request, provide the pay telephone
				provider with a 9-1-1 System Management contact;
2) At least 30 days prior to the conversion to a
				9-1-1 system of any area not previously offering 9-1-1 service, notify each pay
				telephone provider then purchasing access lines from a certificated access line
				provider within the area of the pending conversion; and
3) In case of pay telephone equipment malfunction,
				provide the billed party's telephone number associated with the malfunctioning pay
				telephone to the Commission or 9-1-1 System Management, upon their
				request.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart E - OPERATIONAL REQUIREMENTS › Section 771.500 - Pay Telephone Access Line Service

Current through Register Vol. 48, No. 28, July 12, 2024
All pay telephone equipment shall be connected to the public
				  network by way of a basic pay telephone service access line or by a coin access line
				  provided by a certificated access line provider. Such basic telephone service access
				  line or coin access line shall be capable of accommodating outgoing calls of
				  unlimited duration.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart E - OPERATIONAL REQUIREMENTS › Section 771.505 - Compliance with Federal Rules

Current through Register Vol. 48, No. 28, July 12, 2024
All certificated pay telephone providers shall ensure that pay
				  telephone equipment connected to a basic pay telephone service access line complies
				  with all applicable rules of the Federal Communications Commission
				  (FCC).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart E - OPERATIONAL REQUIREMENTS › Section 771.510 - Touch-Tone Capability

Current through Register Vol. 48, No. 28, July 12, 2024
In areas where Touch-Tone capability is available from the serving
				  central office, Touch Tone signaling shall be provided to pay
				  telephones.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart E - OPERATIONAL REQUIREMENTS › Section 771.515 - Other Features

Current through Register Vol. 48, No. 28, July 12, 2024
All pay telephones for public use shall have the following minimum
				  features:
a) They shall have the ability to
				access "O" Operator (O-minus) without prior insertion of coins or credit
				card;
b) They shall comply with all
				applicable federal statutes or State rules concerning the use of pay telephones by
				disabled persons, such as those who utilize wheel chairs or those who are hearing or
				sight disabled; and
c) They shall have
				the ability to complete both basic exchange and interexchange intraMSA and interMSA
				calls (upon payment of applicable charges).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart E - OPERATIONAL REQUIREMENTS › Section 771.520 - Miscellaneous Provisions

Current through Register Vol. 48, No. 28, July 12, 2024
a) Operator assisted
				services offered from pay telephones shall be provided by operator service providers
				or pay telephone providers that have obtained a Certificate of Service Authority
				from the Commission.
b) Pay telephones
				for public use shall provide access to the customer's interexchange carrier of
				choice as set forth by the Commission in 83 Ill. Adm. Code 770.
c) Billed number screening service shall be made
				available by certificated access line providers on all basic pay telephone access
				lines.
d) No telecommunications carrier
				shall charge a pay telephone provider for a call originating from a pay telephone
				for which the caller pays a per-call or per-time-interval charge that is greater
				than, or in addition to, the charge for transmission of the call unless the pay
				telephone provider has subscribed to the provision of those calls from the pay
				telephone provider's pay telephones. If calls are billed in error, the
				telecommunications carrier shall provide appropriate adjustments or refunds. A pay
				telephone provider's access line provider shall be permitted to block calls, without
				charge, from pay telephones for which the pay telephone provider has not subscribed
				to those calls.
e) Pay telephone
				providers shall have the option of not presubscribing to a primary interexchange
				carrier.
f) Pay telephones for public
				use may be connected through line concentrators.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart F - RATES › Section 771.600 - LEC Tariffs for Pay Telephone Providers

Current through Register Vol. 48, No. 28, July 12, 2024
LECs must file tariffs for basic pay telephone services and any
				  unbundled features the LEC provides to their own pay telephone service. Rates for
				  these services shall be set according to the Federal Communications Commission's new
				  services test pursuant to the Computer Inquiry III (CC Docket 90-263) guidelines in
				  effect on October 1, 1999 (
				  47
				  CFR 61.49(g)(2) ). The tariffed
				  rates for these services must be:
a) cost
				based;
b) consistent with the
				requirements of Section 276 of the Communications Act of 1934 as amended by the
				Telecommunications Act of 1996,
				47 USC
				276; and
c) without preference or discrimination in favor
				of the LEC's pay telephone service.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart G - REFUNDS › Section 771.700 - Refunds to Users of Pay Telephones for Public Use

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				No pay telephone provider shall knowingly charge for uncompleted calls or charge a
				rate other than as provided in the tariffs as may be applicable.
b) If the customer has paid for an uncompleted
				call or has been overcharged, a refund shall be made with interest from the date of
				overpayment by the customer. The rate of interest shall be the rate as established
				by the Commission to be paid on deposits in 83 Ill. Adm. Code
				735.120(h)(1).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 771 - PAY TELEPHONE PROVIDERS › Subpart H - VIOLATIONS › Section 771.800 - Notice Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
a) Upon receipt of a
				complaint of a violation of this Part, the Commission may initiate a proceeding to
				revoke the Certificate of Service Authority of a pay telephone provider alleged to
				be in violation of this Part or may initiate a proceeding to terminate service to a
				pay telephone alleged to be in violation of this Part.
b) A copy of the Commission's initiating order in
				either proceeding shall be served on the designated agent of the pay telephone
				provider. The Commission shall set the matter for hearing within 30 days after its
				order. The procedures for a hearing to review alleged violations shall follow 83
				Ill. Adm. Code 200, "Rules of Practice".
c) The Commission shall issue its final order
				within 90 days after the order initiating the proceeding. Certified copies of the
				order shall be served on the designated agent for the pay telephone
				provider.
d) A certificated access line
				provider shall terminate service to the pay telephone that is found to be in
				violation of this Part within 14 days after the entry of the Commission's final
				order.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.10 - Applicability

Current through Register Vol. 48, No. 28, July 12, 2024
a) This Part shall apply
			 to any telecommunications carrier, as defined in Section 13-202 of the Public
			 Utilities Act [220
			 ILCS 5/13-202 ] transporting or providing pay-per-call
			 service within the State of Illinois.
b)
			 This Part shall not apply to any telecommunications carrier that is subject to 83
			 Ill. Adm. Code 760, "Cellular Radio Exclusion."
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.20 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
"Abbreviated dialing code" means an alternative dialing arrangement
				consisting of #NXX, where the # represents the # symbol key on the telephone key
				pad, N represents any digit 2 through 9, and X represents any digit 0 through
				9.
"Basic telecommunications service" means both local exchange and
				interexchange service.
"Blocking" means the inability to access intrastate pay-per-call
				services.
"Information provider" means the sponsor that supplies the
				information, product, or entertainment source.
"Pay-per-call service" means any service:
In which any person provides or purports to provide:
Audio information or audio entertainment produced or packaged by
				such person;
Access to simultaneous voice conversation services; or
Any service, including the provision of a product, the charges for
				which are assessed on the basis of the completion of the call;
For which the caller pays a per-call or per-time-interval charge
				that is greater than, or in addition to, the charge for transmission of the call;
				and
Which is accessed through the use of an abbreviated dialing code, a
				900 service access code or a 976 exchange code.
Such term does not include directory services provided by a common
				carrier or its affiliate or by a local exchange carrier or its affiliate.
"Presubscription or comparable arrangement" means a contractual
				agreement in which the information provider discloses to the subscriber all terms
				and conditions associated with the use of the service, including the information
				provider's name and address, a local or toll-free telephone number which the
				consumer may use to obtain additional information or to register a complaint, and
				the rates for the service; the information provider agrees to notify the subscriber
				of any future rate changes; the subscriber agrees to utilize the service on the
				terms and conditions disclosed by the information provider; and the information
				provider requires the use of an identification number or other means to prevent
				unauthorized access to the service by nonsubscribers.
"Subscriber" means a customer as defined in 83 Ill. Adm. Code
				735.10.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.30 - Preamble

Current through Register Vol. 48, No. 28, July 12, 2024
The preamble requirements are found in Section 10 of the
				Pay-Per-Call Services Consumer Protection Act [815 ILCS
				520/10 ].
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.35 - Presubscription Arrangements by Credit Card or Charge Card

Current through Register Vol. 48, No. 28, July 12, 2024
Disclosure of a credit card or charge card number, along with
				authorization to bill that number, made during the course of a call to a
				pay-per-call service, shall constitute a presubscription or comparable arrangement
				if the credit or charge card is subject to the dispute resolution procedures of the
				Truth in Lending Act and the Fair Credit Billing Act, as amended (
				15 U.S.C.
				1601 et seq.). No other action taken by the
				consumer during the course of a call to a pay-per-call service can be construed as
				creating a presubscription or comparable arrangement.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.40 - Identification of Information Providers

Current through Register Vol. 48, No. 28, July 12, 2024
The telecommunications carrier of any pay-per-call telephone
				information service must provide to the customer at no charge, upon verbal or
				written request, the name, address and customer service telephone number of the
				actual provider of information service [815 ILCS
				520/10 ]. This information shall be provided within 10 days
				after the initial request.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.45 - Limitations on the Provision of Pay-Per-Call Services

Current through Register Vol. 48, No. 28, July 12, 2024
Any telecommunications carrier assigning a telephone number or
				abbreviated dialing code to a provider of intrastate pay-per-call service shall
				require, by contract or tariff, that such provider comply with the provisions of the
				Pay-Per-Call Services Consumer Protection Act and this Part. Such contract or tariff
				shall provide that violation of the contract or tariff shall result in termination
				of service to the provider of intrastate pay-per-call services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.50 - Number Designation and Restrictions on the Use of 800 Numbers

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any intrastate
			 pay-per-call service shall be offered only through telephone numbers beginning with
			 a 900 service access code, 976 exchange code, or abbreviated dialing code.
b) Telecommunications carriers shall prohibit, by
			 contract or tariff, the use of any telephone number beginning with an 800 service
			 access code, or any other telephone number advertised or widely understood to be
			 toll free, in a manner that would result in:
1)
			 The calling party or the subscriber to the originating line being assessed, by
			 virtue of completing the call, a charge for the call;
2) The calling party being connected to a
			 pay-per-call service;
3) The calling
			 party being charged for information conveyed during the call unless the calling
			 party has a presubscription or comparable arrangement; or
4) The calling party being called back collect for
			 the provision of audio or data information service, simultaneous voice conversation
			 service, or products.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.55 - Billing

Current through Register Vol. 48, No. 28, July 12, 2024
a) The bill for
			 pay-per-call service shall:
1) Appear under a
			 separate heading that identifies the applicable pay-per-call telephone service
			 charges. Telecommunications carriers shall comply with the requirements of this
			 subsection by May 1, 1995;
2) Identify
			 on the bill the type of service and the number or the abbreviated dialing code that
			 was called, the amount of the charge, the date, time, and for calls billed on a
			 time-sensitive basis, the duration of the call;
3) Display the local or toll-free telephone number
			 where subscribers can obtain answers to their questions and information on their
			 rights and obligations with regard to their use of pay-per-call services, and can
			 obtain the name and mailing address of the provider of pay-per-call services;
			 and
4) Include a statement indicating
			 that:
A) Such charges are for
			 non-telecommunications services;
B)
			 Neither local nor long distance service can be disconnected for non-payment although
			 an information provider may employ private entities to seek to collect such
			 charges;
C) Blocking is available upon
			 request for services accessed through a 900 access code, 976 exchange code or
			 abbreviated dialing code; and
D) Access
			 to pay-per-call services may be involuntarily blocked for failure to pay legitimate
			 charges.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.60 - Partial Payments

Current through Register Vol. 48, No. 28, July 12, 2024
Partial payments shall be applied first to charges of the local
				exchange carrier and the interexchange carrier for which tariffs have been filed
				with the Illinois Commerce Commission and then to charges for pay-per-call
				services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.70 - Deposits

Current through Register Vol. 48, No. 28, July 12, 2024
Deposit requests by the local exchange carrier, as set forth in 83
				Ill. Adm. Code 735, shall not include pay-per-call charges. Non-payment of
				pay-per-call charges shall not be a cause to request a deposit.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.80 - Disconnection

Current through Register Vol. 48, No. 28, July 12, 2024
a) No local exchange
			 carrier shall disconnect, or order the disconnection of, a telephone subscriber's
			 basic telecommunications service as a result of that subscriber's failure to pay:
1) Pay-per-call service charges;
2) Charges for intrastate information services
			 provided pursuant to a presubscription or comparable arrangement; or
3) Charges for intrastate tariffed collect
			 information services that have been disputed by the subscriber.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.90 - Blocking

Current through Register Vol. 48, No. 28, July 12, 2024
a) A local exchange
			 carrier shall provide blocking, where technically feasible, at no charge for each
			 type of dialing arrangement permitted by Section
			 772.50(a)
			 on a one-time basis to all telephone subscribers.
b) The local exchange carrier may charge a
			 non-recurring fee for each subsequent request for blocking or unblocking
			 pay-per-call service. These charges shall be filed with the Illinois Commerce
			 Commission pursuant to Section 9-201 of the Public Utilities Act [220 ILCS
			 5/9-201 ].
c) A
			 subscriber who transfers service to a new location and is served by the same local
			 exchange carrier shall be able to maintain blocking of pay-per-call service without
			 any additional charge to establish blocking at the new location.
d) Requests by subscribers to remove pay-per-call
			 blocking must be in writing to the local exchange carrier.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 772 - PAY-PER-CALL SERVICES › Section 772.100 - Involuntary Blocking

Current through Register Vol. 48, No. 28, July 12, 2024
a) The
			 telecommunications carrier may block a subscriber's access of pay-per-call telephone
			 service, but not basic telecommunications service, if the subscriber refuses to pay
			 to the local exchange carrier any subsequent charges after the waiver provided by
			 Section
			 772.55(b).
b) The subscriber shall be notified either by mail
			 or by verbal notice that blocking will occur and that settlement of the amounts will
			 result in the removal of involuntary blocking upon written authorization from the
			 subscriber. The written notice shall be mailed at least 5 working days before the
			 effective date of the blocking, or verbal notification shall be given at least 1 day
			 prior to the blocking.
c) Upon
			 settlement of outstanding pay-per-call charges, except the charges waived by Section
			 772.55(b),
			 involuntary blocking shall be removed upon written authorization from the
			 subscriber.
d) A subscriber who has
			 filed a complaint regarding a particular pay-per-call program pursuant to procedures
			 established by this Part shall not be involuntarily blocked from access to that
			 program while such a complaint is pending. This restriction is not intended to
			 preclude involuntary blocking when a carrier or information provider has decided in
			 one instance to sustain charges against a subscriber but that subscriber files
			 additional separate complaints.