California Code of Regulations › Title 4 - Business Regulations › Division 18 - California Gambling Control Commission › Chapter 7 - Conditions of Operation for Gambling Establishments › Article 3 - Minimum Internal Control Standards (MICS) for Cardroom Business Licensees › Section 12396 - Surveillance

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a) The
				  policies and procedures for all Tiers must meet or exceed the following
				  standards for surveillance:
(1) Cardroom
				  business licensees must install and maintain, on site in their gambling
				  establishment, a surveillance system, with video recording and closed circuit
				  television (CCTV) monitoring capabilities, to record critical activities
				  related to the cardroom business licensees' gambling operations. The
				  surveillance system must record with reasonable coverage and clarity, at a
				  minimum, the gambling operation, the payment of player drop fees, the
				  collection of drop boxes, the drop count processes, cage and cashier
				  activities, gambling equipment storage areas, except for furniture storage
				  areas, and the interior of gambling establishment entrances and exits. The
				  video recording equipment must include date and time generators which must
				  display the current date and time of recorded events on videotape or digital
				  recordings. The displayed date and time must not significantly obstruct the
				  view of recorded images. The surveillance system may have remote, off-site
				  access capabilities, but only ancillary to any on-site systems required by this
				  section.
(2) All surveillance
				  recordings must be made in real time mode, or at a speed sufficient to capture
				  and record with reasonable completeness the actions of all individuals being
				  observed, except that any recordings of the gambling establishment parking
				  areas, and the gambling establishment entrances and exits may be recorded in
				  time-lapse mode, at a minimum speed of 15 frames per second.
(3) All video surveillance cameras must be
				  installed in a manner that prevents them from being intentionally obstructed,
				  tampered with or disabled by patrons or employees, to the extent reasonably
				  possible. All recording and monitoring equipment must be located in secure
				  rooms or areas of the gambling establishment so that access is
				  controlled.
(4) The surveillance
				  system operation must be checked daily to ensure that all surveillance
				  equipment is functioning properly and reasonable efforts must be made to repair
				  malfunctioning surveillance equipment within 72 hours of the discovery of the
				  malfunctions.
(5) If a digital
				  video recording (DVR) system is utilized, the system must meet the following
				  standards:
(A) The DVR system must have a
				  failure notification system that, at a minimum, provides a visual notification
				  of any failure in the surveillance system or the DVR media storage
				  system.
(B) The DVR system must
				  have a media storage system that is configured so that a failure of any single
				  component will not result in the loss of any data from the media storage
				  system.
(C) The DVR system must
				  have the capability to reproduce or copy all or any portion of the stored data
				  from the media storage system to a digital video disk (DVD).
(D) A single DVR system may not have more
				  than 8 cameras required by the standards of this section, unless the DVR system
				  has an appropriate backup system to ensure that there is no loss of data in the
				  event of a failure of the primary DVR system or any single component of that
				  system.
(6) Videotapes or
				  other recording media must be marked or coded to denote the activity
				  recorded.
(7)
(A) Unless otherwise requested by the Bureau,
				  all recordings must be retained for a minimum of seven complete days of
				  operation, except that recordings that are determined by the Bureau or a law
				  enforcement agency to be of evidentiary value must be retained for a period
				  specified in writing by the determining agency. Recordings of any criminal
				  offense subject to reporting pursuant to paragraph (4) of subsection (a) of
				  Section 12395 must be retained
				  indefinitely, or until the Bureau authorizes their disposal.
(B) Subsection (f) notwithstanding, the seven
				  day retention period specified in subparagraph (A) must be increased to 14 days
				  no later than June 1, 2013.
(8) For the purpose of enforcing the
				  provisions of the Act, this division, or Division 3 of Title 11 of the
				  California Code of Regulations, Bureau staff, with the approval of the chief,
				  may, at any time during the gambling establishment's actual hours of operation,
				  demand immediate access to the surveillance room and any area of the gambling
				  establishment where surveillance equipment is installed or maintained or where
				  surveillance video recordings are stored, and such access must be provided by
				  the cardroom business licensee or the cardroom business licensee's authorized
				  representative. The Bureau may, pursuant to subparagraph (D) of paragraph (1)
				  of subdivision (a) of section
				  19827
				  of the Business and Professions Code, take custody of and remove from the
				  gambling establishment the original of any video recording, or a copy of any
				  digital recording, required to be made and maintained pursuant to the Act or
				  this division. Any surveillance video recording that is in the custody of the
				  Bureau pursuant to this paragraph may be disclosed by the Bureau only when
				  necessary to administer or enforce the provisions of the Act, this division, or
				  Division 3 of Title 11 of the California Code of Regulations, or when necessary
				  to comply with a court order. Upon reasonable request of the cardroom business
				  licensee or the cardroom business licensee's authorized representative, a copy
				  of the recordings must be made and left on the premises if copying equipment is
				  available to enable Bureau staff to make copies. If copying equipment is not
				  available to Bureau staff, upon reasonable request of the cardroom business
				  licensee or the cardroom business licensee's authorized representative, a copy
				  of the recordings will be provided to the cardroom business licensee at the
				  cardroom business licensee's expense, unless the Bureau expressly waives its
				  costs of providing the copies.
(9)
				  Cardroom business licensees must prominently display in a place and manner
				  conspicuous to all patrons entering and exiting the gambling establishment, a
				  sign containing the following statement printed in bold lettering of sufficient
				  size to be visible and readable: "All Public Areas, Entrances and Exits of This
				  Establishment are Subject to Surveillance and Video Recording." The lettering
				  and background must be of contrasting colors, and the sign must comply in all
				  respects with applicable signage requirements, if any, of the local
				  jurisdiction.