Hawaii Administrative Rules › Title 15 - DEPARTMENT OF BUSINESS, ECONOMIC DEVELOPMENT AND TOURISM › Hawaii Housing Finance and Development Corporation › Chapter 319 - WATER SERVICE TO CONSUMERS › Subchapter 3 - WATER RATES AND CHARGES › Section 15-319-35 - Meters

Current through June, 2024
(a) All water supplied by the corporation
				  will be measured by means of suitable meters registering in gallons. The
				  corporation will, in its sole judgment, determine the type and location of all
				  meters and service connections on its system.
The corporation may waive the meter requirement where the
					 corporation determines, in its sole discretion, that it is impractical to meter
					 the service.
(b) The
				  location and size of all meters and service connections to the corporation's
				  water system will be based upon the plans presented to the corporation by the
				  consumer. The corporation also reserves the right to limit the number of houses
				  or buildings and the area of land to be supplied by any given service
				  connection.
(c) When it is
				  determined by the corporation that additional water usage within the premises
				  has increased the flow of water through the meter above the safe rated capacity
				  of the meter thereby causing undue wear and tear of the meter, the corporation
				  shall require the consumer to increase the size of the meter or to install an
				  additional meter or meters at the expense of the consumer.
(d) Meters will be read and bills rendered
				  monthly or bimonthly at the option of the corporation. Special readings will be
				  made when necessary for closing of accounts or for other reasons.
(e) For the purpose of computing charges, all
				  meters serving the consumer's premises shall be considered separately, and the
				  readings thereof shall not be combined except in cases where the corporation,
				  because of operating necessity, installs two or more meters in parallel to
				  serve the consumer's supply pipe.
(f) Any consumer who, for any reason, doubts
				  the accuracy of the meter serving the consumer's premises may request a test of
				  the meter. Consumers who so request will be notified as to the time of the test
				  and may witness the test. No charge will be made for meter tests if the meter
				  is inaccurate by more than five per cent. The consumer will be charged the
				  actual costs connected with such a test if the meter is accurate within a range
				  of plus or minus five per cent.
(g)
				  If, as a result of a meter test, the meter is found to register more than five
				  per cent fast under conditions of normal operation, the corporation will refund
				  the consumer the overcharge based on past consumption, for a period not
				  exceeding six months unless it can be proved that the error was due to some
				  cause, the date of which can be definitely established, in which event the
				  overcharge shall be computed back to, but not beyond, such date. If, as a
				  result of a meter test, the meter is found to register more than five per cent
				  slow under conditions of normal operation, the corporation will bill the
				  consumer the undercharge based on past consumption, for a period not exceeding
				  six months, unless it can be proved that the error was due to some cause, the
				  date of which can be established, in which event the additional charge shall be
				  computed back to, but not beyond, such date.
(h) If a meter fails to register due to any
				  cause except the nonuse of water, an average bill may be rendered. Such average
				  bill will be subject to equitable adjustment taking into account all factors
				  before, during, and after the period of said bill.