Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 280 - PROCEDURES FOR GAS, ELECTRIC, WATER AND SANITARY SEWER UTILITIES GOVERNING ELIGIBILITY FOR SERVICE, DEPOSITS, BILLING, PAYMENTS, REFUNDS AND DISCONNECTION OF SERVICE › Subpart B - APPLICATIONS FOR UTILITY SERVICE › Section 280.35 - Revert to Landlord/Property Manager Agreements

Current through Register Vol. 48, No. 28, July 12, 2024
a Intent: This Section describes the rights and
				duties of a utility and landlord/property manager with respect to discontinuance of
				service or assumption of billing responsibility and continuance of service when a
				tenant vacates a premises and the utility has no customer of record. It also
				describes the process by which a utility may, by prearrangement with a
				landlord/property manager, place the service for a premises, on a going forward
				basis, into the name of the landlord/property manager and continue service to the
				premises when a tenant who had utility service in the tenant's name leaves the
				premises.
b Prearrangement to be in
				Writing: The utility and landlord/property manager shall agree in writing to the
				prearranged procedures entered into under this Section. The utility shall provide an
				example of its prearrangement form in the utility's tariff and maintain a copy of
				the form on its website. Absent written prearrangement with a landlord/property
				manager, the utility shall not place service in the name of the landlord/property
				manager unless the landlord/property manager contacts the utility to apply for
				service.
c Notice: Every time a utility
				places service into the responsibility of a landlord/property manager under
				prearrangement, the utility must, within two business days, notify the
				landlord/property manager that the service has been placed in the landlord/property
				manager's responsibility and that the landlord/property manager will be billed on a
				forward basis for service provided to the premises until a new tenant successfully
				applies for service. Notice shall be provided separately from the bill statement and
				shall be made prior to the first bill to the landlord/property manager. By agreement
				with the landlord/property manager, the utility may disregard the above notification
				provisions.
d Tenant Bills: The utility
				shall not hold the landlord/property manager responsible for an amount owing to the
				utility by any tenant.
e Accuracy of
				Billing: Prior to making the landlord/property manager responsible for service, if
				the meter has not been read by the utility within the past 60 days, the utility
				shall obtain an actual meter reading to ensure correct billing, so long as the
				utility is provided access to the meter. If the utility is unable to obtain an
				actual meter reading, the utility must allow the landlord/property manager to
				provide the utility with a customer reading.
f Itemization of Transfer Balances: When a
				landlord/property manager maintains multiple premises within a utility's service
				territory, the utility shall not transfer balances owing from one premises account
				to another until the landlord/property manager has failed to pay the final bill
				rendered for that premises or the landlord/property manager requests that the
				balance be transferred. When transferring final balances from one premises account
				to another, the utility shall indicate on the bill the location where the amount due
				originated.