Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1325 - STANDARDS OF SERVICE APPLICABLE TO 9-1-1 EMERGENCY SYSTEMS › Subpart B - AUTHORIZATION TO OPERATE AS A 9-1-1 SYSTEM › Section 1325.205 - Initial or Modified Plan Filings (not Including Consolidation Plan)

Current through Register Vol. 48, No. 28, July 12, 2024
a) Initial or modified plans, excluding
				consolidation plan filings, shall be filed in accordance with ETSA Section 11 and
				must conform to minimum standards as established pursuant to ETSA Section
				10.
b) Initial or modified plans must
				include a completed application to the Administrator for the initial provision of,
				or modification to, 9-1-1 service. The application, which can be found on the
				Department's website, shall include the following documents:
1) Contact and 9-1-1 system information;
2) Notarized statement of truth regarding
				information provided in the plan;
3) A
				letter that is sent to the 9-1-1 system provider, with a copy of the plan;
4) A detailed summary of the proposed system's
				operation, including but not limited to, a five-year strategic plan for
				implementation with financial projections;
5) A summary of the anticipated implementation
				costs and annual operating costs of the proposed system that are directly associated
				with 9-1-1, as well as anticipated revenues;
6) A list of all communities that are served by
				the 9-1-1 system;
7) A list of public
				safety agencies (police, fire, EMS, etc.) that are dispatched by the 9-1-1 system,
				including their addresses, telephone numbers and form of dispatch;
8) A list of the public safety agencies (police,
				fire, EMS, etc.) that are adjacent to the 9-1-1 system's jurisdictional
				boundaries;
9) A list of the carriers
				and Interconnected VoIP providers that are known by the applicant to provide service
				within the jurisdiction of the 9-1-1 system;
10) Attachments (as applicable):
A) Any local ordinances that create an
				ETSB;
B) Any intergovernmental
				agreements or memorandums of understanding or any other agreements pertinent to the
				9-1-1 system;
C) Any contracts with a
				new 9-1-1 system provider;
D) The backup
				PSAP Agreement that establishes backup and overflow services between 9-1-1
				Authorities or PSAPs within those Authorities;
E) The network diagram that is provided by the
				9-1-1 system provider showing the P.01 and trunking, routing and backup
				configuration for the 9-1-1 system;
F)
				The Call Handling and Aid Outside Jurisdictional Boundaries Agreements
i) Call Handling Agreements shall be made between
				the 9-1-1 Authority and public agencies and/or public safety agencies in a single
				system and also between the 9-1-1 Authority and/or public agencies or public safety
				agencies whose jurisdictional boundaries are contiguous. Call Handling Agreements
				shall describe the primary and secondary dispatch methods to be used by the
				requesting parties within their respective jurisdictions.
ii) Aid Outside Jurisdictional Boundaries
				Agreements shall be made between the 9-1-1 Authority and the public agencies and/or
				public safety agencies in a single system and between the 9-1-1 Authority and the
				public agencies and public safety agencies in adjacent systems, whose jurisdictional
				boundaries are contiguous. Aid Outside Jurisdictional Boundaries Agreements shall
				provide that, once an emergency unit is dispatched in response to a request through
				the system, that unit shall render its services to the requesting party without
				regard to whether the unit is operating outside its normal jurisdictional
				boundaries.
iii) When possible, Call
				Handling and Aid Outside Jurisdictional Boundaries Agreements may be consolidated
				into a single agreement;
11) The Test Plan, which is the 9-1-1 system's
				overall plan detailing how and to what extent the network and database will be
				tested;
12) If incorporating an NG9-1-1
				solution, the application must, in the narrative portion of the modification plan:
A) Indicate the name of the certified 9-1-1 system
				provider being utilized;
B) Explain what
				national standards, protocols and/or operating measures will be followed;
C) Explain what measures have been taken to create
				a robust, reliable and diverse/redundant network and whether other 9-1-1 Authorities
				will be sharing the equipment;
D)
				Explain how the existing 9-1-1 traditional legacy wireline, wireless and VoIP
				network, along with the databases, will interface and/or be transitioned into the
				NG9-1-1 system;
E) Explain how split
				exchanges will be handled;
F) Explain:
i) how the databases will be maintained and how
				address errors will be corrected and updated on a continuing basis; and
ii) who will be responsible for updating and
				maintaining the data, at a minimum, on a daily basis Monday through Friday;
				and
G) Explain what security
				measures will be placed on the IP 9-1-1 network and equipment to safeguard it from
				malicious attacks or threats to the system operation and what level of
				confidentiality will be placed on the system in order to keep unauthorized
				individuals from accessing it.