Alabama Administrative Code › Title 795 - ALABAMA DEPARTMENT OF REHABILITATION SERVICES HOMEBOUND PROGRAM › Chapter 795-7-4 - ASSIGNMENT OF VENDORS › Section 795-7-4-.03 - Standards Of Performance

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
			 A BEP representative will be assigned to coordinate and monitor activities with
			 each vendor and BEP facility.
(2)
			 Each BEP representative, in consultation with the vendor and the SLA, will
			 develop performance goals for each facility associated with BEP. Specific
			 standards shall include but are not limited to: sales volume, gross profit
			 percentage, net profit percentage, hours of operation, accuracy of reports,
			 operating expenditures, timeliness and submission of reports, set-aside
			 payments, escrow payments, maintenance of inventory levels, preventive
			 maintenance, grantor satisfaction, marketing, and customer
			 satisfaction.
(3) The performance
			 goal for sales volume will be based on past performance and/or current
			 assessments.
(4) The standard for
			 gross profit percentage will be no less than 40 percent for BEP facilities. A
			 gross profit percentage of less than 40 percent shall be approved by the SLA.
			 The determination of gross profit percent shall be based on facility
			 circumstances, services and product markup.
(5) The performance goal for hours of
			 operation will be based on the requirements of the grantor and vendor agreement
			 and the facility.
(6) The
			 performance goal for accuracy of all reports submitted by vendors to the SLA
			 shall be considered in assessing performance. All reports shall reflect actual
			 expenditures with supporting invoices as backup confirmation for audit and
			 assessment purposes. The SLA must approve all operating expenditures listed as
			 "other expenses" on the "Facility Monthly Sales & Escrow Report" (BEP-1E)
			 before being considered an operating expense.
(7) The performance goal for timely
			 submission of reports, payment of set-aside funds and payment of escrow funds
			 shall be due on the 20th day of each month and considered delinquent after the
			 last day of the month.
(8) The
			 performance goal for the maintenance of inventory and/or cash equivalent shall
			 be equal to the initial investment of the SLA.
(9) The BEP representative, in consultation
			 with the vendor and the SLA, shall develop other performance goals specific to
			 each BEP facility.
(10) Each vendor
			 will be notified in writing of the minimum financial performance goals required
			 for his/her BEP facility. Each vendor may request on a quarterly basis that
			 his/her standards be reevaluated. All changes to a vendor's standards will be
			 communicated in writing.
(11) The
			 BEP representative will complete vendor performance appraisals annually
			 covering the period January through December. Utilizing the performance
			 appraisal form, said appraisals shall determine the extent to which each vendor
			 meets the standards of performance for that period. At the time of each
			 appraisal, the vendor shall furnish to the BEP representative a list of current
			 inventory. An annual equipment audit will be conducted by the BEP
			 representative and the ADRS property officer. When a vendor fails to meet
			 his/her performance goals, the BEP representative will advise the vendor of the
			 deficiencies and recommend corrective actions for improvement. Recommended
			 corrective actions shall be in writing.
(12) Vendors shall actively participate in
			 the operation and management of their facility. A full-service arrangement with
			 a beverage or products supplier, where the vendor does not actively and
			 directly operate his/her business shall be justified in writing and approved by
			 the SLA. Full-service arrangements shall be reviewed by the vendor, BEP
			 representative and BEP director. Such arrangements shall be described in the
			 vendor's operating agreement with the SLA and be in the best interest of the
			 vendor and BEP.
Authors:
Alabama Board of Rehabilitation Services,
				Alabama Elected Committee of Blind Vendors
Statutory Authority:
Code of Ala.
				  1975
, §§
										21-1-40,
				  21-9-9;
				  20 U.S.C.
				  107 et. seq.