reglab/statecodes huggingface dataset:
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1325 - STANDARDS OF SERVICE APPLICABLE TO 9-1-1 EMERGENCY SYSTEMS › Subpart E - OPERATIONS › Section 1325.600 - Minimum Training Standards for Sexual Assault and Sexual Abuse Call Handling

Current through Register Vol. 48, No. 28, July 12, 2024
a) Every 9-1-1 Authority
				shall develop training for its telecommunicators regarding the handling of sexual
				assault and sexual abuse calls. This training must meet the following minimum
				standards:
1) Evidence Based - describe techniques
				and procedures that have been demonstrated to minimize retraumatization associated
				with the criminal justice process by recognizing the presence of trauma symptoms and
				acknowledging the role that trauma has played in a sexual assault or sexual abuse
				victim's life;
2) Trauma Informed -
				describe how specific experiences impact victim trauma, memory, reactions and
				behavior; how interpretation of victim behavior can impact their cooperation with
				investigations; and how victim trauma impacts others involved in the investigation;
				and
3) Victim Centered - focus on the
				needs and concerns of the victim to ensure compassionate and sensitive delivery of
				services in a nonjudgmental manner.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart A - GENERAL PROVISIONS › Section 1326.100 - Application of Part

Current through Register Vol. 48, No. 28, July 12, 2024
This Part shall apply to any private business switch operator in
				  the State of Illinois, except to the extent of any exemptions conferred by Section
				  15.6(a) and (b) of the Emergency Telephone System Act [50
				  ILCS 750/15.6(a) and (b)
				  ].
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart B - STANDARDS OF SERVICE › Section 1326.200 - General Standards and Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
The digits "9-1-1" shall be the primary emergency telephone number
				  within a county or municipality that has received Commission or Department authority
				  to operate as a 9-1-1 system. In areas where Enhanced 9-1-1 is available, a private
				  business switch operator must ensure that its system is capable of meeting the
				  requirements set forth in Section 1326.205. Nothing in this Section shall require
				  changes in customary dialing patterns (i.e., using the prefix or access code 9 to
				  obtain an outside line before dialing 9-1-1) for those PEAPs that are exempt
				  pursuant to ETSA Section 15.8.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart B - STANDARDS OF SERVICE › Section 1326.205 - Compliance

Current through Register Vol. 48, No. 28, July 12, 2024
a) After June 30, 2000,
				or within 18 months after Enhanced 9-1-1 is made available, any entity that installs
				or operates a private business switch service and provides telecommunications
				facilities or services to businesses shall assure that such a system is connected to
				the public switched network in a manner so that calls to 9-1-1 result in automatic
				number identification (ANI) and automatic location identification (ALI).
1) ANI shall be provided based on the following
				minimum standards:
A) For buildings having their
				own street address and containing workspace of 40,000 square feet or less, one ANI
				shall be transmitted to the 9-1-1 system.
B) For buildings having their own street address
				and containing workspace of more than 40,000 square feet, one ANI per 40,000 square
				feet of workspace shall be transmitted to the 9-1-1 system.
C) For private business switch operators/owners
				providing service in multi-floor buildings and sharing space with other nonrelated
				entities, a distinct ANI for each entity shall be transmitted to the appropriate
				9-1-1 system per 40,000 square feet of workspace.
D) For private business switch operators/owners
				providing service in multi-building locations and sharing space with other
				nonrelated entities, a distinct ANI for each entity shall be transmitted to the
				appropriate 9-1-1 system.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart C - AUTHORIZATION TO OPERATE › Section 1326.300 - Order of Authority

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any entity that
				qualifies for exemption under Section 1326.205(b)(3) to operate an emergency
				answering point within its own facility must comply with Subparts C, D and E. In
				addition, the entity shall file a petition for an order of authority to operate a
				Private Emergency Answering Point (PEAP), as described in the final plan required by
				Section 1326.305. The final plan shall be attached to the petition and filed with
				the Administrator.
b) The petitioner
				must also notify the appropriate 9-1-1 Authority of its plans to answer its internal
				emergency calls and provide a copy of the petition and plan to the appropriate 9-1-1
				Authority.
c) The Administrator shall
				have the authority to audit the PEAP to verify compliance with the Act and this
				Part.
d) Notice of modification to an
				approved plan shall be submitted to the Administrator in writing no later than 10
				days prior to the proposed change.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart C - AUTHORIZATION TO OPERATE › Section 1326.305 - Plans

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each entity shall
				submit a draft plan for Department review prior to filing its final plan with the
				Administrator. The Department has 90 days to review and provide written comments to
				the petitioner.
b) Draft and final plans
				shall consist of a narrative that provides an explanation of the proposed system's
				operation and a completed petition to the Administrator for the provision of 9-1-1
				service, consisting of the following:
1) A
				thorough explanation regarding the makeup of the facility's security, fire and
				medical departments. The explanation shall include the emergency responders'
				responsibilities and how they are better able to respond to an incident internally
				than an outside agency. In addition, this exhibit shall indicate how each emergency
				responder will be dispatched within the facility.
2) Call handling agreements with the internal
				emergency responders, including, but not limited to, the internal security services,
				internal fire services, and internal medical services. These agreements shall
				include a commitment from the parties that appropriate action shall be taken in
				response to emergency calls and subsequent dispatches, and that top priority will be
				given to emergency calls by the parties.
3) Call handling agreements with the existing
				Enhanced 9-1-1 system for additional back-up police, fire and medical assistance
				pursuant to Section
				1326.510(c).
4) Backup PEAP agreement pursuant to Section
				1326.400(d).
5) Standard Operating
				Procedures and Disaster Procedures specified in Section 1326.505.
6) Network Diagram - a chart showing the trunking
				configuration from the applicant's switch to the backup PEAP, as required by Section
				1326.400.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart D - PRIVATE EMERGENCY ANSWERING POINT › Section 1326.400 - Private Emergency Answering Point (PEAP) Standards

Current through Register Vol. 48, No. 28, July 12, 2024
An entity that has been certified by the Administrator to operate
				  a PEAP and to handle its internal emergency calls must meet the following minimum
				  standards:
a) The entity applying to be a
				PEAP may have a dialing code other than 9-1-1 as its primary emergency telephone
				number. When an entity's current telephone switching system is replaced, the entity
				shall program its system to respond to 9-1-1 in addition to its current dialing
				code.
b) The PEAP shall be operational
				24 hours a day, 7 days a week, except when the entity is closed or shut down and no
				employees are or could be present in any part of the facility.
c) Each PEAP shall have an operational TT if the
				entity employs hearing or speech impaired persons or if there is an area in the
				building where the public has access to a telephone to dial 9-1-1 or other emergency
				code, such as a reception area, corridor, lobby or waiting room.
d) There must be at least one backup location
				remote from the primary answering point that will be promptly staffed by trained
				personnel should the primary location experience equipment failure or become
				unstaffed due to fire or other emergency. Instead of an on-site remote backup
				location, a written agreement may be established with the existing 9-1-1 Authority
				to be the remote backup/overflow answering point. The phone switch must be
				configured to automatically transfer calls to the remote answering point if a call
				to the primary answering point goes unanswered or if the primary answering point has
				to be evacuated.
e) Personnel answering
				the emergency phone must be trained on how to respond to emergency calls and how to
				summon appropriate inside and outside assistance for an emergency situation. Eight
				hours minimum training is required based on competency and experience.
f) The PEAP shall be equipped with an emergency
				backup power source capable of supplying electrical power to serve the basic power
				requirements of the PEAP for a minimum of 4 hours.
g) Critical areas of the PEAP must have adequate
				physical security to prevent the intentional disruption of service. In the absence
				of a high level of security, either of the following options may be substituted to
				ensure the answering and dispatch of the emergency call:
1) A secondary backup location remotely located
				from the primary answering point that is staffed 24 hours a day with trained
				personnel; or
2) An alternative method
				of available communication that will transmit an emergency request and result in the
				dispatch of emergency services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart E - OPERATIONS › Section 1326.500 - System Review and Reporting

Current through Register Vol. 48, No. 28, July 12, 2024
Each entity certified by the Administrator to handle its internal
				  emergency calls shall provide an annual update to the Department's Office of the
				  Statewide 9-1-1 Administrator by January 1 of each year. The entity shall provide
				  the following information:
a) The entity's
				name and street address;
b) The name and
				telephone number of a contact person; and
c) The recertification of all
				agreements.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart E - OPERATIONS › Section 1326.505 - Written Operating Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
Each certified entity shall develop and utilize written "Standard
				  Operating Procedures" and "Disaster Procedures" for its emergency operations and for
				  use by its personnel who will be handling the emergency calls. Copies of the
				  procedures must also be included in the plan when petitioning the Administrator for
				  approval.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart E - OPERATIONS › Section 1326.510 - Call Handling Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each entity shall
				enter into call handling agreements with its internal emergency responders for
				police, fire and medical assistance. The agreements must specify the method of
				dispatch that will be used in contacting the responders.
b) Each entity shall enter into call handling
				agreements with the 9-1-1 Authority for fire, police and medical assistance in case
				additional assistance is needed beyond what the facility itself can provide. There
				must also be a method available for the entity to request additional assistance from
				the existing 9-1-1 Authority to provide backup services in the event that an
				incident occurs that would require additional emergency resources.
c) Each entity shall specify to the Administrator,
				in the plan required by Section 1326.305, how calls will be dispatched to emergency
				responders within its facility. In addition, the entity shall provide details
				concerning how additional public safety agencies or other providers of emergency
				services outside of the entity will be dispatched in the event that additional
				assistance is needed. Copies of the agreements must be included in the
				plan.
d) Each entity may choose from the
				following methods of dispatch:
1) Direct
				dispatch;
2) Call relay;
3) Call referral; or
4) Call transfer.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1327 - 9-1-1 EMERGENCY SYSTEMS CONSOLIDATION GRANTS › Subpart A - GENERAL PROVISIONS › Section 1327.100 - Purpose and Authorization

Current through Register Vol. 48, No. 28, July 12, 2024
The Department
establishes this Part to exercise
				  its responsibility to
adopt rules defining the grant process and criteria
				  for issuing grants to defray
or offset nonrecurring
costs
				  associated with
9-1-1 system consolidation of systems outside of a
				  municipality with a population in excess of 500,000
[50
				  ILCS 750/15.4b ].
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1327 - 9-1-1 EMERGENCY SYSTEMS CONSOLIDATION GRANTS › Subpart A - GENERAL PROVISIONS › Section 1327.120 - Duties

Current through Register Vol. 48, No. 28, July 12, 2024
For purposes of this Part:
a) The Department has the responsibility under the
				Act to adopt rules defining the process and criteria for issuing consolidation
				grants under ETSA Section 15.4 b.
b) The
				Advisory Board has the following responsibilities under the Act to:
1) provide advice and recommendations regarding
				the rules defining the grant process and criteria for issuing grants, as well as the
				administration of the Grant Program; and
2) determine the amount allotted for grants
				awarded during the fiscal year and for NG9-1-1 expenses during the year pursuant to
				ETSA Section 30(D).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1327 - 9-1-1 EMERGENCY SYSTEMS CONSOLIDATION GRANTS › Subpart B - ELIGIBILITY › Section 1327.200 - Application and Receipt of Grant Program Funds

Current through Register Vol. 48, No. 28, July 12, 2024
a) The law requires the consolidation of 9-1-1
				Authorities and PSAPs outside of municipalities with a population in excess of
				500,000. Subject to an appropriation of necessary funds, the Administrator, with the
				advice and recommendation of the Advisory Board, shall administer the Grant Program
				to defray or offset nonrecurring costs associated with 9-1-1 system
				consolidation.
b) The Administrator
				shall review the funding purposes of the Grant Program set forth in ETSA Section
				15.4 b and invite eligible 9-1-1 Authorities to submit proposals for grants to
				consolidate systems through a request for grant proposal (RFGP) process. Based on
				ETSA Section 15.4b and the proposals received in response to the RFGP, the
				Administrator shall select proposals for Grant Program funding.
c) The Administrator, with the advice and
				recommendation of the Advisory Board, shall develop an RFGP based on the following
				criteria:
1) the purposes, goals and objectives of
				ETSA Section 15.4b(a);
2) requirements
				imposed on the Administrator and potential recipient 9-1-1 Authorities by applicable
				law and regulations;
3) the nature and
				complexity of the consolidation plans;
4) the analysis of the needs of eligible 9-1-1
				Authorities and available resources that already address those needs; and
5) current research findings and demographic,
				criminal justice and statistical data that is relevant to 9-1-1
				consolidation.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1327 - 9-1-1 EMERGENCY SYSTEMS CONSOLIDATION GRANTS › Subpart B - ELIGIBILITY › Section 1327.210 - Administration of Grant Program Funds

Current through Register Vol. 48, No. 28, July 12, 2024
a) All
				Grant Program recipients shall operate in conformance with the following State
				statutes, when applicable: the Illinois Grant Funds Recovery Act [30 ILCS 705 ];
				Grant Accountability and Transparency Act [30 ILCS 708 ]; the Illinois Procurement
				Code [30 ILCS 500 ]; and the State Comptroller Act [15 ILCS 405 ].
b) Grant funds shall:
1) not be awarded to cover or reimburse costs for
				exceeding the applicable grade of service;
2) not be released until a consolidation plan has
				been approved for the requestor;
3) only
				be spent or reimbursed in accordance with the approved request; and
4) if not spent, be repaid to the State in
				accordance with the Grant Funds Recovery Act [30 ILCS 705 ] and 89 Ill. Adm. Code
				511.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1327 - 9-1-1 EMERGENCY SYSTEMS CONSOLIDATION GRANTS › Subpart B - ELIGIBILITY › Section 1327.220 - Appeals

Current through Register Vol. 48, No. 28, July 12, 2024
a) The appeal procedures
				for this Part are subject to Article 10 of the Illinois Administrative Procedure Act
				[5 ILCS 100 /Art. 10].
b) A Grant
				Program recipient may appeal any adverse action of the Department by writing to the
				Administrator within 14 days from the day the notice of adverse action is mailed to
				the recipient. The written appeal shall state specific reasons for which the adverse
				action taken by the Department should be modified and the action requested of the
				Administrator, and shall be signed by the recipient's authorized official.
c) If no timely appeal is taken from an adverse
				action, the action of the Department will be deemed the final action of the
				Department.
d) When an appeal is timely
				filed, the Department will arrange for the Administrator to hear and decide the
				appeal within 49 days after the receipt of the written appeal. The Grant Program
				recipient will be notified of the hearing date at least 7 days prior to the hearing
				and shall have the right to appear before the Administrator and to be represented by
				counsel at the hearing.
e) At the
				hearing, the Administrator shall consider the written appeal submitted pursuant to
				subsection (b), any written response to that appeal by Department staff, and any
				testimony by the Grant Program recipient or Department staff to questions posed by
				the Administrator.
f) The Administrator
				shall render a decision on the appeal before adjourning the hearing and issue a
				written order consistent with the decision.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart A - GENERAL PROVISIONS › Section 1328.100 - Application of Part

Current through Register Vol. 48, No. 28, July 12, 2024
a) This Part shall apply
				to Emergency Telephone System Boards (ETSB), qualified governmental entities, public
				safety agencies, and wireless carriers in the State of Illinois, except to the
				extent of any exemptions conferred by law.
b) Public safety agencies and wireless carriers
				are encouraged to cooperate to provide emergency access to wireless 9-1-1 and
				wireless E9-1-1 service. Public safety agencies and wireless carriers operating
				wireless 9-1-1 and wireless E9-1-1 systems require adequate funding to recover the
				costs of designing, purchasing, installing, testing and operating enhanced
				facilities, systems and services necessary to comply with the wireless E9-1-1
				requirements mandated by the Federal Communications Commission (FCC) and to maximize
				the availability of wireless E9-1-1 services throughout the State of
				Illinois.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart B - AUTHORIZATION TO OPERATE › Section 1328.200 - General Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) All
				wireless 9-1-1 calls shall only be directed to an authorized wireless
				PSAP.
b) The Administrator shall notify
				the Advisory Board upon receipt of a request from a qualified governmental entity or
				an ETSB when the entity requests to provide wireless 9-1-1 service in areas for
				which the Department has accepted wireless 9-1-1 responsibility.
c) The Administrator shall further confer with the
				Advisory Board only in those instances when the requesting entity does not comply
				with Section 1328.300.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart B - AUTHORIZATION TO OPERATE › Section 1328.205 - Implementation of Wireless 9-1-1 Service

Current through Register Vol. 48, No. 28, July 12, 2024
ETSBs or qualified governmental entities applying to take wireless
				  9-1-1 calls shall begin providing the service within 6 months after receiving
				  written notice from the Department's Office of the Statewide 9-1-1 Administrator to
				  function as an authorized wireless 9-1-1 answering point.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart B - AUTHORIZATION TO OPERATE › Section 1328.210 - Authorization to Operate

Current through Register Vol. 48, No. 28, July 12, 2024
a) ETSBs and qualified
				governmental entities that possess an order of authority to operate a 9-1-1 system
				in the State of Illinois are the only entities that shall handle wireless 9-1-1
				calls. These entities shall be known as authorized wireless 9-1-1 answering
				points.
b) The Department shall be the
				default 9-1-1 wireless answering point in areas where no authorized wireless 9-1-1
				answering point exists.
c) To become an
				authorized wireless 9-1-1 answering point, an ETSB or qualified governmental entity
				shall provide the Department's Office of the Statewide 9-1-1 Administrator with a
				plan that sets forth, at a minimum, the items contained in this subsection (c).
				Nothing in this Section requires the Department to follow the filing requirements in
				this subsection (c).
1) A narrative statement
				setting forth:
A) The name of the ETSB or qualified
				governmental entity or combination of such, requesting to be a 9-1-1 wireless
				answering point, and the name, address and telephone number of a contact person for
				the ETSB or qualified governmental entity or combination;
B) A detailed explanation of the jurisdictional
				boundaries that will be covered, specifying whether those jurisdictional boundaries
				differ from the wireline 9-1-1 jurisdictional boundaries;
C) If the jurisdictional boundaries differ, an
				explanation of whether additional public safety agencies (fire, law enforcement,
				EMS) will be dispatched in response to wireless 9-1-1 calls, and how those
				additional public safety agencies will be dispatched, together with a list of the
				agencies;
D) The name of the 9-1-1
				system provider and list of wireless carriers providing service in the specified
				jurisdiction;
E) The name, address and
				phone number of the project coordinator designated by 9-1-1 Authority; and
F) Phase of wireless 9-1-1 service being provided
				and wireless solutions (NCAS, CAS, etc.) with a timeline for
				implementation;
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart C - OPERATIONS › Section 1328.300 - Wireless Service Provisioning

Current through Register Vol. 48, No. 28, July 12, 2024
a) Wireless
				9-1-1 service connects a person who has dialed 9-1-1 to the appropriate 9-1-1 system
				provider. Wireless 9-1-1 service shall be provided by wireless carriers in a manner
				that allows the 9-1-1 system provider to comply with 83 Ill. Adm. Code
				725.
b) Diverse routing shall be
				provided for all wireline trunking facilities used to transport and terminate the
				wireless 9-1-1 call where facilities are available.
c) Default routing shall be provided in the event
				that a wireless 9-1-1 call cannot be selectively routed. The level of default
				routing shall be negotiated among the 9-1-1 system provider, the wireless carrier,
				and the 9-1-1 authority.
d) Wireless
				carriers shall provide information to the appropriate 9-1-1 authority of changes
				that affect the identification and location information needed by an authorized
				wireless 9-1-1 answering point at least 10 business days prior to changes being
				made. The media used in providing this information shall be mutually agreed upon by
				the carrier and the 9-1-1 authority.
e)
				Prior to an authorized wireless 9-1-1 answering point going on-line, wireless
				carriers shall identify a primary point of contact and telephone number for each
				9-1-1 authority. Wireless carriers shall adopt practices to notify this primary
				point of contact within 15 minutes:
1) after a
				confirmed outage with the system, as well as the magnitude of the outage;
				and
2) after the confirmed restoration
				of 9-1-1 services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart C - OPERATIONS › Section 1328.305 - Wireless Carrier Testing

Current through Register Vol. 48, No. 28, July 12, 2024
a) No circuits
				associated with an authorized wireless 9-1-1 answering point shall be opened,
				grounded, short circuited or tested in any manner until maintenance personnel have
				obtained release of the affected circuits from the appropriate 9-1-1 authority.
				Wireless carrier maintenance personnel shall advise the 9-1-1 authority regarding
				the length of time that will be required to perform any work involving circuits
				associated with an authorized wireless 9-1-1 answering point. Wireless carrier
				personnel shall notify the 9-1-1 authority and the 9-1-1 system provider a minimum
				of 48 hours prior to performing mobile office switching installations, NPA
				additions, NXX additions, or any other scheduled event that affects 9-1-1.
b) Each wireless carrier shall adopt mutually
				agreed upon testing practices, in conjunction with the 9-1-1 authority, to perform,
				at a minimum, mobile office to PSAP 9-1-1 test calls when any of the following
				changes occur:
1) New mobile switching office
				installations;
2) NPA and NXX pANI
				additions;
3) Local number portability
				implementations;
4) Number pooling
				implementations; and
5) Any other event
				that affects 9-1-1.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1328 - STANDARDS OF SERVICE APPLICABLE TO WIRELESS 9-1-1 EMERGENCY SYSTEMS › Subpart C - OPERATIONS › Section 1328.310 - Authorized Wireless 9-1-1 Answering Point Testing

Current through Register Vol. 48, No. 28, July 12, 2024
Ongoing testing after the authorized wireless 9-1-1 answering
				  point is on-line shall include the following:
a) Testing with all wireless carriers, including,
				but not limited to, the 9-1-1 database, network trunking, system overflow, system
				backup, default routing, and call transfers, on an annual basis. The mutually agreed
				upon testing shall be coordinated in advance by the 9-1-1 authority and the
				participating wireless carriers.
b)
				Coordinated testing with the participating wireless carriers when any of the
				following occurs:
1) New mobile switching office
				installations;
2) NPA and NXX pANI
				additions;
3) Local number portability
				implementations;
4) Number pooling
				implementations; and
5) Any other event
				that affects 9-1-1.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart A - GENERAL PROVISIONS › Section 1329.100 - Scope

Current through Register Vol. 48, No. 28, July 12, 2024
This Part shall apply to all carriers and 9-1-1 Authorities,
				  except that it shall not apply to the City of Chicago.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart A - GENERAL PROVISIONS › Section 1329.120 - Duties

Current through Register Vol. 48, No. 28, July 12, 2024
a) The Department has
				the following responsibilities under the Act:
1)
				To adopt rules governing carrier remittances under ETSA Section 20 and surcharge
				disbursements to 9-1-1 Authorities under ETSA Section 30;
2) To develop and maintain a database of 9-1-1
				Authorities eligible to receive grants and carriers required to collect surcharges
				under the Act;
3) To collect and
				allocate surcharges remitted by carriers into the Fund and the WCRF;
4) To make monthly surcharge disbursements to
				eligible 9-1-1 Authorities;
5) To
				account for all surcharges collected and monies disbursed;
6) To pay all 9-1-1 network costs for systems
				outside of municipalities having a population of at least 500,000;
7) To maintain auditable records of receipts and
				disbursements;
8) To procure and enter
				into a contract with a vendor certified under Section 13-900 of the Public Utilities
				Act to establish a statewide Next Generation 9-1-1 network;
9) To prescribe a form and manner for the
				transmittal of financial reports due annually to the Department from the 9-1-1
				Authorities; and
10) To resolve disputes
				as required by the Act.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart B - ELIGIBILITY › Section 1329.200 - Eligibility of 9-1-1 Authorities for Surcharge Disbursements Under ETSA Section 30(b)(2)(E)

Current through Register Vol. 48, No. 28, July 12, 2024
a) To be
				eligible to receive a surcharge disbursement under ETSA Section 30(b)(2)(E), any
				9-1-1 Authority other than the Department must file a wireless plan with the
				Department's Office of 9-1-1 Administrator pursuant to 83 Ill. Adm. Code 1328.210
				and provide wireless 9-1-1 service. The Department's Office of 9-1-1 Administrator
				will notify the entity in writing, stating that it has the authorization to operate
				as an authorized wireless 9-1-1 answering point. Once the 9-1-1 Authority has
				received its authorization letter, it must provide the following information to the
				Department:
1) A detailed explanation of the
				geographic area the Commission or the Department has granted it authority to cover,
				by five-digit zip code, including all zip codes in which the provider has sole
				authority from the Commission or the Department to handle wireless 9-1-1
				calls;
2) A list of all zip codes,
				including provider names, in which the petitioning provider has shared authority
				from the Commission or Department to handle wireless 9-1-1 calls (in this instance
				the provider may also define its geographic coverage area by nine-digit zip code).
				If none are known, a statement to that effect; and
3) Copies of all agreements with other providers
				governing the manner in which surcharge disbursements relating to subscribers in
				overlapping geographic areas (defined by zip code).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart B - ELIGIBILITY › Section 1329.210 - Eligibility for Network Cost Reimbursement

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				Pursuant to ETSA Section 30, the Department will pay the vendor on behalf of the
				9-1-1 Authorities for network costs incurred on or after January 1, 2016 for systems
				outside of municipalities with a population of at least 500,000 for 9-1-1 networks
				maintained at the applicable grade of service.
b) Costs for 9-1-1 Authorities to exceed the
				applicable grade of service shall not be eligible for reimbursement unless the 9-1-1
				Authority has obtained, at its own expense:
1) a
				traffic study demonstrating the public safety need to exceed the applicable grade of
				service; and
2) approval from the
				Administrator.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart C - GENERAL ADMINISTRATION › Section 1329.300 - Transmittal of Subscriber Information

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				With the first transmittal of surcharges collected under ETSA Section 20, and at the
				end of each billing month after the first transmittal (no later than the last day of
				the next calendar month; for example a July subscriber submission is due no later
				than August 31), each wireless carrier shall submit to the Department its updated
				total number of subscribers per zip code (nine-digit zip code if available) for that
				billing month. Transmittals shall be made in an electronic format, in substantially
				the form set forth in Appendix A, as a file attached to an email or a CD-ROM. The
				file shall be in text format or EXCEL format and shall be accompanied by a
				transmittal document or a proper label listing the carrier name and the billing
				month included on the submission. Transmittals shall be mailed to:
Illinois State Police
9-1-1 Administrative Support Command
801 South 7th Street
Springfield IL 62703
Email: 911_Admin_Support@isp.state.il.us
b) Noncompliance with this Section shall subject
				the carrier to the penalty provisions of ETSA Section 20(g).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart C - GENERAL ADMINISTRATION › Section 1329.310 - Transmittal of Surcharge Monies

Current through Register Vol. 48, No. 28, July 12, 2024
a) Carriers,
				whether they are considered resellers or facility based carriers, are responsible
				for their own surcharge administration. Each is responsible for collecting 9-1-1
				surcharges from its end-user customers and shall remit them in aggregate to:
1) the Department, in the case of the statewide
				surcharge imposed by ETSA Section 20; and
2) to a municipality with a population over
				500,000, in the case of a surcharge imposed by that municipality pursuant to ETSA
				Section 15.3.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart C - GENERAL ADMINISTRATION › Section 1329.320 - Allocation of Surcharges

Current through Register Vol. 48, No. 28, July 12, 2024
a) Of each surcharge
				collected under this Part, the following amounts shall be transferred into the WCRF
				during the following periods:
1) from January 1,
				2016 through June 30, 2017, $0.033;
2)
				from July 1, 2017 through June 30, 2018, $0.026;
3) from July 1, 2018 through June 30, 2019,
				$0.020;
4) from July 1, 2019 through
				June 30, 2020, $0.013; and
5) from July
				1, 2020 through June 30, 2021, $0.007.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart C - GENERAL ADMINISTRATION › Section 1329.330 - Administrative Costs

Current through Register Vol. 48, No. 28, July 12, 2024
Administrative costs shall be chargeable to the Fund, consistent
				  with ETSA Section 30(b)(1)(C).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart D - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Section 1329.400 - Distribution of Monies

Current through Register Vol. 48, No. 28, July 12, 2024
a) Subject to
				appropriation, monies in the Fund may be used only for the purposes provided in ETSA
				Section 35, and shall be distributed in accordance with the priority order specified
				in ETSA Section 30(b), except as provided in ETSA Section 40(d) and Section 1329.610
				of this Part.
1) Monies collected under the
				Prepaid Act shall be deposited into the Fund for distribution in accordance with
				ETSA Section 30(b).
2) Funds distributed
				under ETSA Section 30(b)(2)(E) and Section 1329.200 of this Part shall be
				distributed based upon the number of monthly subscribers in the geographic area
				(defined by zip code) in which the 9-1-1 Authority is certified as a wireless 9-1-1
				service provider by the Administrator.
3) Funds otherwise payable under ETSA Section
				30(b)(2)(E) and Section 1329.200 of this Part that are associated with geographic
				areas (defined by zip codes) that have not been properly claimed as the jurisdiction
				of a 9-1-1 Authority other than the Department and located within the Statewide
				Wireless Emergency 9-1-1 System shall be allocated to the Department.
4) Funds allocated to the Fund for billing
				addresses located outside the State of Illinois, or geographic areas (defined by zip
				code) that have not been claimed as the jurisdiction of a 9-1-1 Authority and are
				located outside the Statewide Wireless Emergency 9-1-1 System, shall be allocated
				proportionately to eligible 9-1-1 Authorities in the manner set forth in subsection
				(b).
5) Funds otherwise payable under
				ETSA Section 30(b)(2)(E) and Section 1329.200 of this Part that are associated with
				geographic areas that are contested between eligible providers shall be held in
				escrow until proper determination has been made as provided in Section
				1329.600.
6)
Of the amounts
				deposited into the Fund under Section 1329.320, $.007 of each surcharge shall be
				disbursed to the Department to cover its administrative costs
[50
				ILCS 750/30(b)(1)(C) ].
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart D - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Section 1329.405 - Reimbursement for Network Costs

Current through Register Vol. 48, No. 28, July 12, 2024
The Department shall pay network costs incurred by 9-1-1
				  Authorities.
a) Vendors shall submit
				monthly invoices for network costs that include the same level of detail as that
				included in invoices provided to 9-1-1 Authorities prior to January 1, 2016, and are
				in sufficient detail to permit the Department and the 9-1-1 Authority to determine
				that the costs billed are in fact "network costs" as defined in Section 1329.110.
				The Department or 9-1-1 Authority may request additional invoice information from
				vendors. Invoices shall be submitted to:
Illinois State Police
9-1-1 Administrative Support Command
9-1-1 Network Costs
801 South 7th Street
Springfield IL 62703
Email: 911_Admin_Support@isp.state.il.us
b) By submitting the monthly invoices, the vendor
				certifies that the amount billed and expenses incurred are allowed under the Act and
				this Section.
c) The Department shall
				provide a copy of each month's invoice to the 9-1-1 Authority.
d) Changes in the 9-1-1 Network that result in
				increased network costs must be approved consistent with 83 Ill. Adm. Code 1324 or
				1325, whichever is applicable, to be eligible for reimbursement under this
				Section.
e) Monthly Invoice
				Reconciliation
1) Within 30 days after the date
				the vendor invoice is received by the Department, each 9-1-1 Authority shall:
A) review the monthly invoice and verify the
				monthly statements; and
B) notify the
				Administrator and vendor in writing of any disputes identified and the basis for the
				disputes. If the 9-1-1 Authority does not provide notification within the 30-day
				time frame, the vendor invoice shall be further processed for payment.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart D - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Section 1329.410 - Surcharge Disbursements for Subscribers in Overlapping Jurisdictions

Current through Register Vol. 48, No. 28, July 12, 2024
9-1-1 Authorities sharing geographic areas (defined by zip code)
				  are encouraged to enter into agreements governing the manner in which wireless
				  surcharge disbursements in the shared areas shall be made under ETSA Section
				  30(b)(2)(E). Wireless providers in shared geographic areas that do not enter into
				  agreements shall be prepared, upon 60 days notice, to submit documentation to the
				  Department outlining the percentage of the shared geographic area claimed and the
				  reasons justifying the percentage claimed for resolution in accordance with Section
				  1329.600.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart D - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Section 1329.420 - Overpayments and Underpayments

Current through Register Vol. 48, No. 28, July 12, 2024
In the event of an underpayment or overpayment of grant funds, the
				  Department shall, at least annually, take one or more of the following corrective
				  actions:
a) Instruct an overpaid 9-1-1
				Authority, by email or mail, to redirect funds with a check to the proper
				(underpaid) 9-1-1 Authority in applicable instances (in which case, each affected
				provider shall furnish proof to the Department that the redirection of funds has
				been completed as instructed);
b) Offset
				one or more future grant payments to an overpaid 9-1-1 Authority;
c) Increase one or more future grant payments to
				an underpaid 9-1-1 Authority; or
d)
				Release a grant payment to an underpaid 9-1-1 Authority on an interim basis during
				the month under the following conditions:
1) The
				underpaid 9-1-1 Authority has requested this remedy, by mail or email, due to fiscal
				constraints; and
2) The Statewide 9-1-1
				Fund contains sufficient funds to avoid underpaying another 9-1-1 Authority on the
				next monthly distribution due to this interim release of funds.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart E - DISPUTES › Section 1329.510 - Noncompliance - Financial Reports

Current through Register Vol. 48, No. 28, July 12, 2024
a) This
				Section applies to a 9-1-1 Authority that receives monies from the Fund and fails to
				file the 9-1-1 system financial reports required:
1) by Section 27 of the Wireless Emergency
				Telephone Safety Act [50 ILCS 751/27 ] through
				December 31, 2015, applicable to reports due October 1, 2015; or
2) beginning January 1, 2016, by ETSA Section
				40.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart F - MISCELLANEOUS › Section 1329.600 - Use of Grants and Surcharge Disbursements

Current through Register Vol. 48, No. 28, July 12, 2024
Grants and surcharge disbursements may be used only for the
				  purposes set forth in ETSA.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart F - MISCELLANEOUS › Section 1329.610 - Distributions Subject to Appropriation

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				Notwithstanding any other provision of this Part, grants and surcharge disbursements
				shall be payable solely from funds appropriated by the General Assembly to the Fund
				for the purpose of making disbursements under this Part.
b) The Department shall notify eligible providers
				and vendors of any applicable lack of appropriations as soon as is
				practicable.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart F - MISCELLANEOUS › Section 1329.620 - Records

Current through Register Vol. 48, No. 28, July 12, 2024
a) Surcharge
Carriers and Interconnected VoIP providers shall maintain detailed
				  books and records related to surcharges billed and collected by geographic area,
				  where applicable.
b) Network
				Costs
Vendors shall maintain records necessary to support invoices
				  submitted for network costs in accordance with applicable law and generally accepted
				  accounting principles.
c) Grants
				and Surcharge Disbursements
9-1-1 Authorities shall maintain detailed books and records
				  related to consolidation grants and surcharge disbursements received and use of
				  those funds in accordance with applicable law and generally accepted accounting
				  principles.
d) Effective January
				1, 2016, all books and records shall be retained for a minimum of five years. All
				books and records shall be available for review or audit by the Department, its
				representatives, the Illinois Auditor General, and other governmental entities with
				monitoring authority, upon reasonable notice and during normal business hours.
				Carriers, vendors, Interconnected VoIP providers, and 9-1-1 Authorities shall
				cooperate fully with any such review or audit. If any audit indicates overpayment or
				underpayment to a carrier, vendor, Interconnected VoIP provider, or 9-1-1 Authority,
				the Department shall adjust payments otherwise due. If no payments are due and owed
				to a carrier, vendor, Interconnected VoIP provider, or 9-1-1 Authority, or if the
				overpayment exceeds the amount otherwise due, the carrier, vendor, Interconnected
				VoIP provider, or 9-1-1 Authority shall immediately refund all amounts that may be
				due to the Fund.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart F - MISCELLANEOUS › Section 1329.630 - Indemnification

Current through Register Vol. 48, No. 28, July 12, 2024
Except as explicitly set forth in ETSA, and except as explicitly
				  prohibited by law, each 9-1-1 Authority requesting surcharge disbursements shall
				  indemnify and hold the State of Illinois, including the Commission and the
				  Department, and their officers, agents and employees, harmless from and against any
				  and all liabilities, demands, claims, damages, suits, costs and fees, and related
				  expenses that may arise by reason of the functions or services provided by the
				  Commission and the Department under ETSA and this Part. In the event of any demand
				  or claim against the Commission or the Department, the Commission or Department will
				  notify the responsible 9-1-1 Authority in writing. The Commission and the Department
				  may elect to defend any demand or claim and will be entitled to be paid by the 9-1-1
				  Authority for all damages, costs and attorneys' fees incurred.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1329 - ADMINISTRATION OF THE STATEWIDE 9-1-1 FUND › Subpart F - MISCELLANEOUS › Section 1329.640 - Intergovernmental Agreement

Current through Register Vol. 48, No. 28, July 12, 2024
Section 75 of the Act permits the Department to enter into an
				  intergovernmental agreement with the Commission for assistance in carrying out its
				  duties. The agreement may provide for funding for the Commission. Any assistance
				  provided by the Commission under the agreement shall be compensated through the
				  Department from the Fund, as agreed between the Department and the Commission.
				  Consideration under the agreement may include services provided by employees of
				  either agency to the other agency.