reglab/statecodes huggingface dataset:
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-207 - Line Extensions

Current through Register Vol. 30, No. 28, July 12, 2024
A. General
				requirements
1. Each utility shall file, in
				Docket Control, for Commission approval, a line extension tariff which
				incorporates the provisions of this rule and specifically defines the
				conditions governing line extensions.
2. Upon request by an applicant for a line
				extension, the utility shall prepare, without charge, a preliminary sketch and
				rough estimate of the cost of installation to be paid by said
				applicant.
3. Any applicant for a
				line extension requesting the utility to prepare detailed plans,
				specifications, or cost estimates may be required to deposit with the utility
				an amount equal to the estimated cost of preparation. The utility shall, upon
				request, make available within 90 days after receipt of the deposit referred to
				above, such plans, specifications, or cost estimates of the proposed line
				extension. Where the applicant authorizes the utility to proceed with
				construction of the extension, the deposit shall be credited to the cost of
				construction; otherwise the deposit shall be nonrefundable. If the extension is
				to include oversizing of facilities to be done at the utility's expense,
				appropriate details shall be set forth in the plans, specifications and cost
				estimates. Subdivisions providing the utility with approved plats shall be
				provided with plans, specifications, or cost estimates within 45 days after
				receipt of the deposit referred to above.
4. Where the utility requires an applicant to
				advance funds for a line extension, the utility shall furnish the applicant
				with a copy of the line extension tariff of the appropriate utility prior to
				the applicant's acceptance of the utility's extension agreement.
5. All line extension agreements requiring
				payment by the applicant shall be in writing and signed by each
				party.
6. The provisions of this
				rule apply only to those applicants who in the utility's judgment will be
				permanent customers of the utility. Applications for temporary service shall be
				governed by the Commission's rules concerning temporary service
				applications.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-208 - Provision of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A. Utility
				responsibility
1. Each utility shall be
				responsible for the safe transmission and distribution of electricity until it
				passes the point of delivery to the customer.
2. The entity having control of the meter
				shall be responsible for maintaining in safe operating condition all meters,
				equipment, and fixtures installed on the customer's premises by the entity for
				the purposes of delivering electric service to the customer.
3. The Utility Distribution Company may, at
				its option, refuse service until the customer has obtained all required permits
				and inspections indicating that the customer's facilities comply with local
				construction and safety standards.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-209 - Meter Reading

Current through Register Vol. 30, No. 28, July 12, 2024
A. Company or
				customer meter reading
1. Each utility,
				billing entity, or Meter Reading Service Provider may at its discretion allow
				for customer reading of meters.
2.
				It shall be the responsibility of the utility or Meter Reading Service Provider
				to inform the customer how to properly read his meter.
3. Where a customer reads his own meter, the
				utility or Meter Reading Service Provider will read the customer's meter at
				least once every six months.
4. The
				utility, billing entity, or Meter Reading Service Provider shall provide the
				customer with postage-paid cards or other methods to report the monthly
				reading.
5. Each utility or Meter
				Reading Service Provider shall specify the timing requirements for the customer
				to submit his or her monthly meter reading to conform with the utility's
				billing cycle.
6. Where the
				Electric Service Provider is responsible for meter reading, reads will be
				available for the Utility Distribution Company's or billing entity's billing
				cycle for that customer, or as otherwise agreed upon by the Electric Service
				Provider and the Utility Distribution Company or billing entity.
7. In the event the customer fails to submit
				the reading on time, the utility or billing entity may issue the customer an
				estimated bill.
8. In the event the
				Electric Service Provider responsible for meter reading fails to deliver reads
				to the Meter Reading Service Provider server within three days of the scheduled
				cycle read date, the Affected Utility may estimate the reads. In the event the
				Affected Utility responsible for meter reading fails to deliver reads to the
				Meter Reader Service Provider server within three days of the scheduled cycle
				read date, the Electric Service Provider may estimate the reads.
9. Meters shall be read monthly on as close
				to the same day as practical.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-212 - Administrative and Hearing Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Customer service complaints
1. Each utility shall make a full and prompt
				investigation of each service complaint made by one of its customers, whether
				made directly or through the Commission.
2. Within five business days after a
				complaint is made, the utility shall respond to the complainant and, if
				applicable, to the Commission representative regarding the status of the
				utility's investigation of the complaint.
3. The utility shall notify the complainant
				and, if applicable, the Commission representative of the final disposition of
				each complaint. Upon request of the complainant or the Commission
				representative, the utility shall report the findings of its investigation in
				writing.
4. The utility shall
				inform the customer of the right to file an informal complaint with the
				Commission, under subsection (C)(1), if the customer is dissatisfied with the
				results of the utility's investigation or the final disposition of the
				complaint.
5. Each utility shall:
a. Create a record of each service complaint
				received including, at a minimum, the following data:
i. Name and address of
				the customer;
ii. Service address
				at issue, if different from the customer's address;
iii. Date and nature of
				the complaint;
iv. Disposition of the complaint; and
v. A
				copy of any correspondence between the utility, the customer, and a Commission
				representative; and
b.
				Maintain each service complaint record for at least one year after final
				disposition of the complaint and make the record available for inspection by
				the Commission upon request.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-213 - Conservation

Current through Register Vol. 30, No. 28, July 12, 2024
Energy conservation plan
1. The Arizona Corporation Commission
				recognizes the need for conservation of energy resources in order to maintain
				an adequate and continuous supply of safe, dependable, and affordable energy.
				Therefore, in order to promote the state's economic development and the health
				and welfare of its citizenry, each class A and B electric utility shall file an
				energy conservation plan which encompasses at a minimum the following
				considerations:
a. Development of consumer
				education and assistance programs to aid the populace in reducing energy
				consumption and cost.
b.
				Participation in various energy conservation programs sponsored by other
				municipal, state or federal government entities having such
				jurisdiction.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-214 - Compliance by Electric Cooperatives

Current through Register Vol. 30, No. 28, July 12, 2024
A. The terms and conditions for termination
				of service, including customer notice, in an electric cooperative's tariff
				approved by the Commission prior to the effective date of this Section shall
				substitute for the provisions of R14-2-211.
B. Notwithstanding R14-2-212(F), an electric
				cooperative that proposes to revise the terms and conditions for termination of
				service included in its Commission-approved tariff shall file the proposed
				revisions with the Commission, in a new docket, pursuant to
				R14-2-212(I).
				If the Commission fails to approve, disapprove, or suspend for further
				consideration the proposed revisions within 60 days following the cooperative's
				filing, the revisions shall be deemed approved and become effective on the 61st
				day following the filing.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 2 - ELECTRIC UTILITIES › Section R14-2-216 - Relief for Heat-Vulnerable Residential Customers

Current through Register Vol. 30, No. 28, July 12, 2024
A. Each utility shall participate and
				collaborate in good faith with stakeholders; nonprofits; public health agencies
				at the state, county, and local level; and local community service agencies to
				address issues facing heat-vulnerable populations.
B. Each utility shall propose and implement
				one or more programs targeting heat-vulnerable populations to address
				heat-related safety concerns.
C.
				Each utility shall communicate with public health agencies at the state,
				county, and local level; and local community service agencies to obtain the
				information needed to comply with subsection (B) and to coordinate on the
				creation and potentially the administration of the program or programs required
				by subsection (B).
D. If a utility
				provides funding to support one or more programs targeting heat-vulnerable
				populations to address heat-related safety concerns, the utility may, in its
				next rate case or demand-side management tariff, request recovery of those
				costs. Recovery of the costs requested by a utility shall be allowed only if
				the Commission determines that the costs are prudent.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-302 - Certificate of Convenience and Necessity for Gas Utilities; Additions/extensions; Abandonments

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Application for new Certificate of Convenience and Necessity. Six copies of
				each application for a new Certificate of Convenience and Necessity shall be
				submitted in a form prescribed by the Commission and shall include, at a
				minimum, the following information:
1. The
				proper name and correct address of the proposed utility company and its owner,
				if a sole proprietorship, each partner if a partnership, or the President and
				Secretary if a corporation.
2. The
				rates proposed to be charged for the service that will be rendered.
3. A financial statement setting forth the
				financial condition of the applicant.
4. Maps of the proposed service area and/or a
				description of the area proposed to be served.
5. Appropriate city, county and/or state
				agency approvals, where appropriate.
6. The actual number of customers within the
				service area as of the time of filing and the estimated number of customers to
				be served for each of the first five years of operation.
7. Such other information as the Commission
				by order or the staff of the Utilities Division by written directive may
				request.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-303 - Establishment of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Information from new applicants
1. A utility
				may obtain the following minimum information from each new applicant for
				service:
a. Name or names of
				applicant(s).
b. Service address or
				location and telephone number.
c.
				Billing address or location and telephone number, if different than service
				address.
d. Address where service
				was provided previously.
e. Date
				applicant will be ready for service.
f. Indication of whether premises have been
				supplied with utility service previously.
g. Purpose for which service is to be
				used.
h. Indication of whether
				applicant is owner or tenant of or agent for the premises.
i. Information concerning the gas usage and
				demand requirements of the customers.
j. Type and kind of life-support equipment,
				if any, used by the customer.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-304 - Minimum Customer Information Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Information for residential customers
1. Each utility shall make available upon
				customer request not later than 60 days from the date of request a concise
				summary of the rate schedule applied for by such customer. The summary shall
				include the following:
a. Monthly minimum or
				customer charge, identifying the amount of the charge and the specific amount
				of usage included in the minimum charge, where applicable.
b. Rate blocks, where appropriate.
c. Any adjustment factor(s) and method of
				calculation.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-305 - Master Metering

Current through Register Vol. 30, No. 28, July 12, 2024
Mobile home parks -- new construction/expansion
1. A utility shall refuse service to all new
				construction and/or expansion of existing permanent residential mobile home
				parks unless the construction and/or expansion is individually metered by the
				utility. Main extensions and service line connections to serve such new
				construction or expansion shall be governed by the main extension and/or
				service line connection tariff of the appropriate utility.
2. Permanent residential mobile home parks
				for the purpose of this rule shall mean mobile home parks where, in the opinion
				of the utility, the average length of stay for an occupant is a minimum of six
				months.
3. For the purposes of this
				rule, expansion means construction which has been started for additional
				permanent residential spaces after the effective date of this rule.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-306 - Service Lines and Establishments

Current through Register Vol. 30, No. 28, July 12, 2024
A. Priority and timing of service
				establishments
1. After an applicant has
				complied with the utility's application and deposit requirements and has been
				accepted for service by the utility, the utility shall schedule that customer
				for service establishment.
2.
				Service establishments shall be scheduled for completion within five working
				days of the date the customer has been accepted for service, except in those
				instances when the customer requests service establishment beyond the five
				working day limitation.
3. When the
				utility has made arrangements to meet with a customer for service establishment
				purposes and the utility or the customer cannot make the appointment during the
				prearranged time, the utility shall reschedule the establishment to the
				satisfaction of both parties.
4.
				Each utility shall schedule service establishment appointments within a maximum
				range of four hours during normal working hours, unless another time-frame is
				mutually acceptable to the utility and the customer.
5. Service establishments shall be made only
				by qualified utility service personnel.
6. For the purposes of this rule, service
				establishments are where the customer's facilities are ready and acceptable to
				the utility and the utility needs only to install or read a meter or turn the
				service on.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-307 - Main Extensions

Current through Register Vol. 30, No. 28, July 12, 2024
A. General
				requirements
1. Each utility shall file for
				Commission approval a main extension tariff which incorporates the provisions
				of this rule and specifically defines the conditions governing main
				extensions.
2. Upon request by an
				applicant for a main extension, the utility shall prepare, without charge, a
				preliminary sketch and rough estimates of the cost of installation to be paid
				by said applicant.
3. Any applicant
				for a main extension requesting the utility to prepare detailed plans,
				specifications, or cost estimates may be required to deposit with the utility
				an amount equal to the estimated cost of preparation. The utility shall upon
				request, make available within 90 days after receipt of the deposit referred to
				above, such plans, specifications, or cost estimates of the proposed main
				extension. Where the applicant authorizes the utility to proceed with
				construction of the extension, the deposit shall be credited to the cost of
				construction; otherwise the deposit shall be nonrefundable. If the extension is
				to include oversizing of facilities to be done at the utility's expense,
				appropriate details shall be set forth in the plans, specifications and cost
				estimate. Subdividers providing the utility with approved plats shall be
				provided with plans, specifications or cost estimates within 45 days after
				receipt of the deposit referred to above.
4. Where the utility requires an applicant to
				advance funds for a main extension, the utility shall furnish the applicant
				with a copy of the main extension tariff of the appropriate utility prior to
				the applicant's acceptance of the utility's extension agreement.
5. All main extension agreements requiring
				payment by the applicant shall be in writing and signed by each
				party.
6. The provisions of this
				rule apply only to those applicants who in the utility's judgment will be
				permanent customers of the utility. Applications for temporary service shall be
				governed by the Commission's rules concerning temporary service
				applications.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-308 - Provision of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A. Utility
				responsibility
1. Each utility shall be
				responsible for the safe transmission and distribution of gas until it passes
				the point of delivery to the customer.
2. Each utility shall be responsible for
				maintaining in safe operating condition all meters, regulators, service pipe or
				other fixtures installed on the customer's premises by the utility for the
				purpose of delivering gas to the customer.
3. Each utility may, at its option, refuse
				service until the customer's pipes and appliances have been tested and found to
				be safe, free from leaks, and in good operating condition. Proof of such
				testing shall be in the form of a certificate executed by a licensed plumber or
				local inspector, certifying that the customer's facilities have been tested and
				are in safe operating condition.
4.
				Each utility shall be required to test the customer's piping for leaks when the
				gas is turned on. If such tests indicate leakage in the customer's piping, the
				utility shall refuse to provide service until such time as the customer has had
				the leakage corrected.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-309 - Meter Reading

Current through Register Vol. 30, No. 28, July 12, 2024
A. Company or
				customer meter reading
1. Each utility may at
				its discretion allow for customer reading of meters.
2. It shall be the responsibility of the
				utility to inform the customer how to properly read his or her meter.
3. Where a customer reads his or her own
				meter, the utility will read the customer's meter at least once every six
				months.
4. The utility shall
				provide the customer with postage-paid cards or other methods to report the
				monthly reading to the utility.
5.
				Each utility shall specify the timing requirements for the customer to submit
				his or her monthly meter reading to conform with the utility's billing
				cycle.
6. In the event the customer
				fails to submit the reading on time, the utility may issue the customer an
				estimated bill.
7. Meters shall be
				read monthly on as close to the same day as practical.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-310 - Billing and Collection

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Frequency and estimated bills
1. Each utility
				shall bill monthly for services rendered. Meter readings shall be scheduled for
				periods of not less than 25 days or more than 35 days.
2. If the utility is unable to read the meter
				on the scheduled meter read date, the utility will estimate the consumption for
				the billing period giving consideration to the following factors where
				applicable:
a. The customer's usage during
				the same month of the previous year
b. The amount of usage during the preceding
				month.
3. After the
				second consecutive month of estimating the customer's bill for reasons other
				than severe weather, the utility will attempt to secure an accurate reading of
				the meter.
4. Failure on the part
				of the customer to comply with a reasonable request by the utility for access
				to its meter may lead to the discontinuance of service.
5. Estimated bills will be issued only under
				the following conditions:
a. Failure of a
				customer who read his own meter to deliver his meter reading card to the
				utility in accordance with the requirements of the utility billing
				cycle.
b. Severe weather conditions
				which prevent the utility from reading the meter.
c. Circumstances that make it impossible to
				read the meter, i.e., locked gates, blocked meters, vicious or dangerous
				animals, etc.
6. Each
				bill based on estimated usage will indicate that it is an estimated
				bill.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-312 - Administrative and Hearing Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Customer service complaints
1. Each utility shall make a full and prompt
				investigation of each service complaint made by one of its customers, whether
				made directly or through the Commission.
2. Within five business days after a
				complaint is made, the utility shall respond to the complainant and, if
				applicable, to the Commission representative regarding the status of the
				utility's investigation of the complaint.
3. The utility shall notify the complainant
				and, if applicable, the Commission representative of the final disposition of
				each complaint. Upon request of the complainant or the Commission
				representative, the utility shall report the findings of its investigation in
				writing.
4. The utility shall
				inform the customer of the right to file an informal complaint with the
				Commission, under subsection (C)(1), if the customer is dissatisfied with the
				results of the utility's investigation or the final disposition of the
				complaint.
5. Each utility shall:
a. Create a record of each service complaint
				received including, at a minimum, the following data:
i. Name and address of
				the customer;
ii. Service address
				at issue, if different from the customer's address;
iii. Date and nature of
				the complaint;
iv. Disposition of the complaint; and
v. A
				copy of any correspondence between the utility, the customer, and a Commission
				representative; and
b.
				Maintain each service complaint record for at least one year after final
				disposition of the complaint and make the record available for inspection by
				the Commission upon request.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-313 - Conservation

Current through Register Vol. 30, No. 28, July 12, 2024
Energy conservation plan
1. The Arizona Corporation Commission
				recognizes the need for conservation of energy resources in order to maintain
				an adequate and continuous supply of safe, dependable, and affordable energy.
				Therefore, in order to promote the state's economic development and the health
				and welfare of its citizenry, each class A and B gas utility shall file an
				energy conservation plan which encompasses at a minimum the following
				considerations:
a. Development of consumer
				education and assistance programs to aid the populace in reducing energy
				consumption and cost.
b.
				Participation in various energy conservation programs sponsored by other
				municipal, state or federal government entities having such
				jurisdiction.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-314 - Intermittent Gas Ignition

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Application and scope. The provisions of this rule are applicable to the
				following types of gas appliances:
1. All
				residential gas-fired space heating equipment requiring electrical supply for
				operation,
2. All residential
				gas-fired clothes dryers,
3. All
				residential gas-fired household cooking appliances having an electrical supply
				cord or electrical junction box,
4.
				All residential gas-fired air conditioners,
5. All residential decorative gas lots which
				are automatically ignited and require electrical supply for
				operation,
6. All residential
				vented decorative gas appliances which are automatically lighted and require
				electrical supply for operation.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 3 - GAS UTILITIES › Section R14-2-315 - Compliance by Gas Cooperatives

Current through Register Vol. 30, No. 28, July 12, 2024
A. The
				terms and conditions for termination of service, including customer notice, in
				a gas cooperative's tariff approved by the Commission prior to the effective
				date of this Section shall substitute for the provisions of
				R14-2-311.
B. Notwithstanding
				R14-2-312(F),
				a gas cooperative that proposes to revise the terms and conditions for
				termination of service included in its Commission-approved tariff shall file
				the proposed revisions with the Commission, in a new docket, pursuant to
				R14-2-312(I).
				If the Commission fails to approve, disapprove, or suspend for further
				consideration the proposed revisions within 60 days following the cooperative's
				filing, the revisions shall be deemed approved and become effective on the 61st
				day following the filing.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-402 - Certificates of Convenience and Necessity for Water Utilities; Extensions of Certificates of Convenience and Necessity for Water Utilities; Abandonment, Sale, Lease, Transfer, or Disposal of a Water Utility; Discontinuance or Abandonment of Water Utility Service

Current through Register Vol. 30, No. 28, July 12, 2024
A. In this Section, unless otherwise
				specified:
1. "Applicant" means a person who
				submits an application to obtain a Certificate of Convenience and Necessity to
				construct water utility facilities or operate as a water utility or to extend
				the service area under an existing Certificate of Convenience and Necessity
				held by the person.
2. "CC&N"
				means Certificate of Convenience and Necessity.
3. "Commission" means the Arizona Corporation
				Commission.
4. "Contiguous" means
				in actual contact, touching, such as by sharing a common border.
5. "Extension area" means the geographic area
				that an applicant is requesting to have added to the applicant's existing
				CC&N service area.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-403 - Establishment of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Information from new applicants
1. A utility
				may obtain the following minimum information from each new applicant for
				service:
a. Name or names of
				applicant(s).
b. Service address or
				location and telephone number
c.
				Billing address/telephone number, if different than service address.
d. Address where service was provided
				previously.
e. Date applicant will
				be ready for service.
f. Indication
				of whether premises have been supplied with utility service
				previously.
g. Purpose for which
				service is to be used.
h.
				Indication of whether applicant is owner or tenant of or agent for the
				premises.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-404 - Minimum Customer Information Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Information for residential customers
1. Each utility shall make available upon
				customer request not later than 60 days from the date of request a concise
				summary of the rate schedule applied for by such customer. The summary shall
				include the following:
a. Monthly minimum or
				customer charge, identifying the amount of the charge and the specific amount
				of usage included in the minimum charge, where applicable.
b. Rate blocks, where applicable.
c. Any adjustment factor(s) and method of
				calculation.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-405 - Service Connections and Establishments

Current through Register Vol. 30, No. 28, July 12, 2024
A. Priority and timing of service
				establishments
1. After an applicant has
				complied with the utility's application and deposit requirements and has been
				accepted for service by the utility, the utility shall schedule that customer
				for service connection and/or establishment.
2. Service establishments shall be scheduled
				for completion within five working days of the date the customer has been
				accepted for service, except in those instances when the customer requests
				service establishment beyond the five working day limitation.
3. When the utility has made arrangements to
				meet with a customer for service establishment purposes and the utility or the
				customer cannot make the appointment during the prearranged time, the utility
				shall reschedule the service establishment to the satisfaction of both
				parties.
4. Each utility shall
				schedule service establishment appointments within a maximum range of four
				hours during normal working hours, unless another time-frame is mutually
				acceptable to the utility and the customer.
5. Service establishments shall be made only
				by qualified utility service personnel.
6. For the purposes of this rule, service
				establishments are where the customer's facilities are ready and acceptable to
				the utility and the utility needs only to install or read a meter or turn the
				service on.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-406 - Main Extension Agreements

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Each utility entering into a main extension agreement shall comply with the
				provisions of this rule which specifically defines the conditions governing
				main extensions.
B. An applicant
				for the extension of mains may be required to pay to the Company, as a
				refundable advance in aid of construction, before construction is commenced,
				the estimated reasonable cost of all mains, including all valves and fittings.
1. In the event that additional facilities
				are required to provide pressure, storage or water supply, exclusively for the
				new service or services requested, and the cost of the additional facilities is
				disproportionate to anticipated revenues to be derived from future consumers
				using these facilities, the estimated reasonable cost of such additional
				facilities may be included in refundable advances in aid of construction to be
				paid to the Company.
2. Upon
				request by a potential applicant for a main extension, the utility shall
				prepare, without charge, a preliminary sketch and rough estimate of the cost of
				installation to be paid by said applicant. Any applicant for a main extension
				requesting the utility to prepare detailed plans, specifications, or cost
				estimates may be required to deposit with the utility an amount equal to the
				estimated cost of preparation. The utility shall, upon request, make available
				within 45 days after receipt of the deposit referred to above, such plans,
				specifications, or cost estimates of the proposed main extension. Where the
				applicant accepts utility construction of the extension, the deposit shall be
				credited to the cost of construction; otherwise the deposit shall be
				nonrefundable. If the extension is to include oversizing of facilities to be
				done at the utility's expense, appropriate details shall be set forth in the
				plans, specifications and cost estimates.
3. Where the utility requires an applicant to
				advance funds for a main extension, the utility shall furnish the applicant
				with a copy of the Commission rules on main extension agreements prior to the
				applicant's acceptance of the utility's extension agreement.
4. In the event the utility's actual cost of
				construction is less than the amount advanced by the customer, the utility
				shall make a refund to the applicant within 30 days after the completion of the
				construction or utility's receipt of invoices related to that
				construction.
5. The provisions of
				this rule apply only to those applicants who in the utility's judgment will be
				permanent customers of the utility. Applications for temporary service shall be
				governed by the Commission's rules concerning temporary service
				applications.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-407 - Provision of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A. Utility
				responsibility. Each utility shall be responsible for providing potable water
				to the customer's point of delivery.
B. Customer responsibility
1. Each customer shall be responsible for
				maintaining all facilities on the customer's side of the point of delivery in a
				safe and efficient manner and in accordance with the rules of the state
				Department of Health.
2. Each
				customer shall be responsible for safeguarding all utility property installed
				in or on the customer's premises for the purpose of supplying water to that
				customer.
3. Each customer shall
				exercise all reasonable care to prevent loss or damage to utility property,
				excluding ordinary wear and tear. The customer shall be responsible for loss of
				or damage to utility property on the customer's premises arising from neglect,
				carelessness, or misuse and shall reimburse the utility for the cost of
				necessary repairs or replacements.
4. Each customer shall be responsible for
				payment for any equipment damage resulting from unauthorized breaking of seals,
				interfering, tampering or bypassing the utility meter.
5. Each customer shall be responsible for
				notifying the utility of any failure identified in the utility's
				equipment.
6. Water furnished by
				the utility shall be used only on the customer's premises and shall not be
				resold to any other person. During critical water conditions, as determined by
				the Commission, the customer shall use water only for those purposes specified
				by the Commission. Disregard for this rule shall be sufficient cause for
				refusal or discontinuance of service.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-408 - Meter Reading

Current through Register Vol. 30, No. 28, July 12, 2024
A. Frequency.
				Each meter shall be read monthly on as close to the same day as
				practical.
B. Measuring of service
1. All water delivered by the utility shall
				be billed upon the basis of metered volume sales except that the utility may,
				at its option, provide a fixed charge schedule for the following:
a. Temporary service where the water use can
				be readily estimated
b. Public and
				private fire protection service
c.
				Water used for street sprinkling and sewer flushing, when provided for by
				contract between the utility and the municipality or other local governmental
				authority
d. Other fixed charge
				schedules as shall be submitted to and approved by the Commission.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-409 - Billing and Collection

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Frequency and estimated bills
1. Each utility
				shall bill monthly for services rendered. Meter readings shall be scheduled for
				periods of not less than 25 days or more than 35 days.
2. If the utility is unable to read the meter
				on the scheduled meter read date, the utility will estimate the consumption for
				the billing period giving consideration to the following factors where
				applicable:
a. The customer's usage during
				the same month of the previous year
b. The amount of usage during the preceding
				month.
3. After the
				second consecutive month of estimating the customer's bill for reasons other
				than severe weather, the utility will attempt to secure an accurate reading of
				the meter.
4. Failure on the part
				of the customer to comply with a reasonable request by the utility for access
				to its meter may lead to the discontinuance of service.
5. Estimated bills will be issued only under
				the following conditions:
a. Failure of a
				customer who read his own meter to deliver his meter reading card to the
				utility in accordance with the requirements of the utility billing
				cycle.
b. Severe weather conditions
				which prevent the utility from reading the meter.
c. Circumstances that make it dangerous or
				impossible to read the meter, i.e., locked gates, blocked meters, vicious or
				dangerous animals, etc.
6. Each bill based on estimated usage will
				indicate that it is an estimated bill.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-410 - Termination of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Nonpermissible reasons to disconnect service. A utility may not disconnect
				service for any of the reasons stated below:
1. Delinquency in payment for services
				rendered to a prior customer at the premises where service is being provided,
				except in the instance where the prior customer continues to reside on the
				premises.
2. Failure of the
				customer to pay for services or equipment which are not regulated by the
				Commission.
3. Nonpayment of a bill
				related to another class of service.
4. Failure to pay for a bill to correct a
				previous underbilling due to an inaccurate meter or meter failure if the
				customer agrees to pay over a reasonable period of time.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 4 - WATER UTILITIES › Section R14-2-411 - Administrative and Hearing Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Customer service complaints
1. Each utility shall make a full and prompt
				investigation of all service complaints made by its customers, either directly
				or through the Commission.
2. The
				utility shall respond to the complainant and/or the Commission representative
				within five working days as to the status of the utility investigation of the
				complaint.
3. The utility shall
				notify the complainant and/or the Commission representative of the final
				disposition of each complaint. Upon request of the complainant or the
				Commission representative, the utility shall report the findings of its
				investigation in writing.
4. The
				utility shall inform the customer of his right of appeal to the
				Commission.
5. Each utility shall
				keep a record of all written service complaints received which shall contain,
				at a minimum, the following data:
a. Name and
				address of the complainant
b. Date
				and nature of the complaint
c.
				Disposition of the complaint
d. A
				copy of any correspondence between the utility, the customer, and/or the
				Commission.
This record shall be maintained for a minimum period of one
				  year and shall be available for inspection by the Commission.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 5 - TELEPHONE UTILITIES › Section R14-2-502 - Certificate of Convenience and Necessity for Telephone Utilities; Additions/extensions; Abandonments

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Application for new Certificate of Convenience and Necessity
1. Six copies of each application for a new
				Certificate of Convenience and Necessity shall be submitted in a form
				prescribed by the Commission and shall include, at a minimum, the following
				information:
a. The proper name and correct
				address of the proposed utility company and its owner if a sole proprietorship,
				each partner if a partnership, or the President and Secretary if a
				corporation.
b. A copy of the
				Articles of Partnership or Articles of Incorporation for the applicant and/or
				Bylaws if the utility is a non-profit organization, or association.
c. The rates proposed to be charged for the
				service that will be rendered.
d. A
				financial statement setting forth the financial condition of the
				applicant.
e. Maps of the proposed
				service area and/or a description of the area proposed to be served.
f. Appropriate city, county and/or state
				agency approvals, where appropriate.
g. The actual number of customers within the
				service area as of the time of filing and the estimated number of customers to
				be served for each of the first five years of operation.
h. Such other information as the Commission
				by order or the staff of the Utilities Division by written directive may
				request.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 5 - TELEPHONE UTILITIES › Section R14-2-503 - Establishment of Service

Current through Register Vol. 30, No. 28, July 12, 2024
A.
				Information from new applicants
1. A utility
				may obtain the following minimum information from each new applicant for
				service:
a. Name or names of
				applicant(s).
b. Service address or
				location and telephone number
c.
				Billing address, if different than service address.
d. Address and telephone number where service
				was provided previously.
e. Date
				applicant will be ready for service.
f. Indication of whether premises have been
				supplied with telephone utility service previously.
g. Class of service to be provided.
h. Indication of whether applicant is owner
				or tenant of or agent for the premises.
Arizona Administrative Code › Title 14 - PUBLIC SERVICE CORPORATIONS; CORPORATIONS AND ASSOCIATIONS; SECURITIES REGULATION › Chapter 2 - CORPORATION COMMISSION - FIXED UTILITIES › Article 5 - TELEPHONE UTILITIES › Section R14-2-504 - Minimum Customer Information Requirements

Current through Register Vol. 30, No. 28, July 12, 2024
A. Information for residential customers
1. Each utility shall make available upon
				customer request not later than 60 days from the date of request a concise
				summary of the rate schedule applied for by such customer. The summary shall
				include the following:
a. The charges for
				basic service and incremental ancillary services requested by the
				applicant.