Alaska Administrative Code › Title 7 - Health and Social Services › Part 4 - Children's Services and Juvenile Justice › Chapter 54 - Administration › Article 2 - Grievance Procedure › 7 AAC 54.260 - Resolution and review of children's services grievances

Current through May 31, 2024
(a) Not later than
				  10 business days after assignment under
				  7 AAC 54.255(g) to the grievance, the
				  supervisor shall hold a meeting with the grievant The supervisor may include in
				  the meeting the employee that is the subject of the grievance, if the
				  employee's participation would assist in resolving the grievance. Not later
				  than 15 business days after the meeting, the supervisor shall issue a written
				  decision that notifies the grievant of the supervisor's determination on the
				  grievance. If the grievant disagrees with the decision of the supervisor, the
				  grievant may request that the regional manager review the decision. For a
				  request to be timely, the regional manager must receive it not later than 10
				  business days after the date the decision was sent to the grievant If a timely
				  request for review is not received, the department will consider the matter
				  closed.
(b) Not later than 10
				  business days after receipt of a request for review, the regional manager shall
				  hold a meeting with the grievant and the supervisor of the employee that is
				  listed in the grievance form. The regional manager may include the employee in
				  the meeting, if the employee's participation would assist in resolving the
				  grievance. Not later than 15 business days after the meeting, the regional
				  manager shall issue a written decision that notifies the grievant of the
				  determination on the grievance. If the grievant disagrees with the decision of
				  the regional manager, the grievant may request that the field administrator or
				  field administrator's designee review the decision. For a request to be timely,
				  the field administrator or designee must receive it not later than 10 business
				  days after the date the decision was sent to the grievant. If a timely request
				  for review is not received, the department will consider the matter closed.
(c) Not later than 10 business
				  days after receipt of a request for review, the field administrator or designee
				  shall hold a meeting with the grievant and the regional manager. The field
				  administrator or designee may include in the meeting the supervisor of the
				  employee, the employee, or both, if their participation would assist in
				  resolving the grievance. Not later than 15 days after the meeting, the field
				  administrator or designee shall issue a proposed decision for the office
				  director or the office director's designee. The director or director's designee
				  may accept, reject, or modify the decision. The director or director's designee
				  shall issue a decision not later than 10 business days after receiving the
				  recommended decision. A notice shall be sent with the decision, informing the
				  grievant that the decision is a final agency action for purposes of judicial
				  review.
(d) A person reviewing a
				  grievance or a request for review may extend, by not more than two consecutive
				  1 O-business-day time periods, a time limit under (a) - (c) of this section if
(1) the reviewer is absent on approved leave
				  or official business;
(2) the
				  reviewer needs to consult with a staff member who is absent on approved leave
				  or official business, or have that staff member participate in a meeting; or
(3) unforeseen circumstances
				  prevent a grievant from timely delivering a request for review.