Illinois Administrative Code › Title 89 - SOCIAL SERVICES › Part 500 - EARLY INTERVENTION PROGRAM › Subpart B - COMPONENTS OF THE STATEWIDE SYSTEM › Section 500.65 - Monitoring

Current through Register Vol. 48, No. 28, July 12, 2024
a) The Department,
				or its designee, will conduct comprehensive on-site monitoring visits at the
				regional intake entities. Other visits may occur at any time. Desk reviews may
				also be performed and families may be interviewed. The regional intake entities
				shall help the Department or its designee in obtaining representative family
				interviews.
b) The Department or
				its designee will prepare a written report of its findings that shall be sent
				to the regional intake entity. The report shall identify issues of
				non-compliance and may make recommendations about other areas of
				concern.
c) The regional intake
				entity shall send a corrective action plan to the Department or its designee
				within 30 days after receipt of the report, proposing timelines for addressing
				each compliance issue.
d) The
				Department or its designee will approve, within 14 days, an acceptable
				corrective action plan and timelines and may make follow-up visits as necessary
				to determine progress and compliance as soon as possible and in no case later
				than one year after the lead agency's identification of
				noncompliance.
e) If the corrective
				action plan is not acceptable to the Department, it may within 14 days provide
				a reasonable plan and timelines, and make follow-up visits as necessary to
				determine progress and compliance as soon as possible and in no case later than
				one year after the lead agency's identification of noncompliance.
f) In addition to any other rights the
				Department may have under contract with the regional intake entity the
				Department may suspend the contract, or withhold or suspend payments to the
				regional intake entity due to noncompliance with this Part and with Part C.
				Suspensions and holds may be lifted upon completion of, or demonstration of
				satisfactory progress towards, satisfactory corrective action. If an acceptable
				corrective action plan is not submitted in the required timeframe or the terms
				of the corrective action plan are not met by the provider, the Department may
				terminate the contract. This Section does not preclude the Department from
				exercising any rights it may have under its contract with the regional intake
				entity.
g) The Department or its
				designee may also visit and review records of individual providers within the
				area to assure compliance with applicable laws, regulations and Service
				Provider Agreements. Visits may occur at any time. The Department may withhold
				or suspend payments to the provider for noncompliance with this Part or with
				Part C, as set forth in the Service Provider Agreement.
h) The Department or its designee may also
				submit written reports to individual providers regarding provider
				non-compliance and issues of concern. Technical assistance will be provided as
				necessary.
i) Providers receiving
				such reports shall submit a corrective action plan within 30 days proposing
				timelines for addressing issues of compliance. The Department or its designee
				shall follow subsections (d) and (e) if necessary regarding the
				provider.
j) In addition to other
				rights the Department may have, it may terminate its Service Provider Agreement
				with a provider due to non-compliance with this Part, and arrange for the
				provision of services to eligible children by other providers. This Section
				does not preclude the Department from exercising any rights it may have under
				the Service Provider Agreement.
k)
				The time frames set forth in this Section shall not preclude the Department
				from taking action immediately, if necessary, to protect the public interest,
				safety and welfare or to prevent ongoing violation of federal and State laws or
				threat of such violation. Nothing contained in this Section shall preclude the
				Department from taking action even if the provider is taking or has taken
				corrective action.