Florida Administrative Code › 60 - DEPARTMENT OF MANAGEMENT SERVICES › 60FF - Technology Program › Chapter 60FF-1 - STATE COMMUNICATIONS DEFINITIONS; USAGE QUALIFICATIONS; EXEMPTIONS AND CLEARANCES › Section 60FF-1.002 - Definitions

Current through Reg. 50, No. 138; July 16, 2024
(1) The following terms as defined below are
				applicable to Chapters 60FF-1, 60FF-2 and 60FF-3, F.A.C.:
(a) Authorizing Official - An individual
				appointed by the Eligible User who shall assume one or several roles, and have
				the ability to exercise the secure and exclusive rights granted through those
				roles, in the CSAB System(s) on behalf of the Eligible User. Authorizing
				Officials shall have the authority to obligate funds on behalf of the Eligible
				User and to approve expenditures for communications services through their
				actions in the CSAB System(s) or by their receipt of uncontested electronic
				mail notifications from SUNCOM staff regarding changes to Customer services as
				reflected in the CSAB System(s). At least one Authorizing Official appointed by
				the Eligible User shall have the authority to establish other Authorizing
				Officials for the same Eligible User, thus granting the associated authorities,
				within the CSAB System(s). Some or all of the Authorizing Officials shall be
				knowledgeable about the Electronic Communications needs and conditions of the
				Eligible User.
(b) Backdoor - Any
				connection to a network outside of the State Intranet that directly or
				indirectly circumvents the State firewalls.
(c) Billing Data - Data, in standardized
				formats, established by the Department, used by the Department to charge
				Customers for the relative portions of SUNCOM Services they use.
(d) Business Objective - An operational or
				cost savings benefit expected from use of Network Equipment, Software or
				Services. The mere implementation, ownership or use of Network Equipment,
				Software or Services or Communications Devices shall not be considered to be a
				genuine Business Objective.
(e)
				Clearance Request - A request from a Customer, that is not a Required User, to
				implement a Network Solution that uses Internet technology and is not provided
				through SUNCOM.
(f) Communications
				Device - Any device or software that renders audio, video and/or data into
				Electronic Communications.
(g)
				Communications Purchase or Lease Authorization - The means that was used by
				Required Users to seek and obtain approval from the Department to purchase or
				lease communications equipment prior to establishment of Chapter 60FF,
				F.A.C.
(h) Communications Service
				Authorization and Billing System (CSAB Systems) - The Department system(s) for
				ordering SUNCOM Services, billing Customers for SUNCOM Services and the
				associated electronic repository of CSA and Billing Data that is available to
				Customers by accessing through the Web site
http://SUNCOM.myflorida.com
.
(i) Communications Service Authorization
				(CSA) - Order from Eligible User requesting a SUNCOM Service placed through the
				CSAB System(s), authorizing its installation/implementation and implicitly or
				explicitly acknowledging the associated Eligible User payment
				obligations.
(j) Communication
				Service Provider - Entity providing communications services, circuits, hardware
				or software within the State of Florida.
(k) Connection - A link between two devices
				or networks to facilitate Electronic Communications.
(l) Customer - An entity that is a qualified
				Eligible User and has accepted access to the CSAB System, has ordered, retains
				usage of or is paying for a SUNCOM Service. In instances where different
				entities order, use or pay for a specific SUNCOM Service, the using entity is
				considered to be the Customer.
(m)
				Customer's Physical Network - All of the devices, software and circuits
				facilitating the Customer's Electronic Communications in one location. The
				Customer's Physical Network ends at the point(s) where it is connected to any
				circuits provided by SUNCOM, a Communications Service Provider or any public
				network.
(n) Custom Network
				Solution - A Network Solution that is designed for a Customer using
				communications and network resources not provided by SUNCOM.
(o) Department - The Florida Department of
				Management Services.
(p) Electronic
				Communications - The exchange of electronic information between networks and/or
				devices including voice, data, video and multimedia using physical, virtual
				and/or wireless transport methods.
(q) Eligible User - Qualifying user of SUNCOM
				Services including state agencies, county and municipal agencies, public
				schools and districts, private, nonprofit elementary and secondary schools
				(provided they do not have an endowment in excess of $50 million), state
				universities, community colleges, libraries, water management districts, state
				commissions and councils, and nonprofit corporations. Any entity ordering or
				using or paying for a SUNCOM Service must be an Eligible User.
(r) Exemption Request - A request from
				Required Users seeking Department approval to use Network Solutions that are
				not provided through SUNCOM.
(s)
				Maintenance - Activity to ensure the ongoing availability of a Network Solution
				through replacement of parts, software patches and associated services without
				expanding the scope, functionality, volume by more than 10% over the volume
				that was approved by the Department, or changes to the architecture of the
				Network Solution.
(t) Network
				Equipment - Any device or circuit that establishes Physical or Virtual
				Connections from within the Customer's Physical Network to networks or devices
				outside of the Customer's Physical Network to facilitate communications on
				behalf of Communications Devices or other Network Equipment. A Communications
				Device, regardless of its primary use, shall be classified as Network Equipment
				if it also performs this Network Equipment function.
(u) Network Service - Any service that
				includes establishment of Physical or Virtual Connections from within the
				Customer's Physical Network to networks or devices outside of the Customer's
				Physical Network to facilitate communications on behalf of Communications
				Devices or Network Equipment. This also includes any services to install,
				configure or manage Network Software or Network Equipment.
(v) Network Security - The protection of
				network topologies and associated services from unauthorized modification,
				destruction, or disclosure and the reassurance that the network performs its
				critical function without harmful side effects and retains its integrity,
				availability and predictability.
(w) Network Software - Any software that
				establishes Physical or Virtual Connections from within the Customer's Physical
				Network to networks or devices outside of the Customer's Physical Network to
				facilitate communications on behalf of Communications Devices or Network
				Equipment.
(x) Network Solution -
				Use of Network Equipment, Network Software and/or Network Services to meet a
				Business Objective.
(y) Network
				Solution Replacement Declaration - A commitment from a Customer to replace a
				Custom Network Solution with a SUNCOM solution by a specific date.
(z) Notice of Security Concern - A statement
				warning the Department that a condition exists that may violate the Department
				Security Standards.
(aa) Physical
				Connection - Hardware and/or circuit used to establish and/or maintain a
				Connection.
(bb) Portfolio of
				Services - The electronic publication located on the official Web site of the
				Department defining SUNCOM contemporary Services and providing the latest
				associated technical standards based upon current SUNCOM contracts, modern
				industry standards, new software and hardware releases, recent security
				threats, and/or technological improvements. The Portfolio shall also provide
				sample templates for requests and notices to the Department as they become
				available. The Web site address is:
http://dms.myflorida.com/cits/portfolio_of_services
.
(cc) Required User - All state agencies and
				state universities mandated to use SUNCOM in Section
				 282.703, F.S.
(dd) Sanctioned Filtering - A configuration
				of a Network Solution designed to protect a network from Unauthorized Activity
				that has been evaluated in accordance with the process under subsection
				60FF-3.004(3), F.A.C., and approved by the Department in accordance with the
				standards under Rule 60FF-3.004, F.A.C.
(ee) Security Breach - Any instance where
				Florida government data or software is accessed or becomes accessible to
				unauthorized parties or instances where the resources owned or leased by
				Florida government entities, their partners or vendors are rendered inoperable,
				unavailable or impaired due to actions of an unauthorized party.
(ff) Security Exposure - Any condition that
				is in violation of Rule 60FF-3.004, F.A.C., Network Protection Standards for
				State Network, or may lead to a Security Breach.
(gg) State Intranet - That portion of the
				SUNCOM network protected from other networks or the Internet via the State
				Firewall maintained or sanctioned by the Department.
(hh) State Network - The entire SUNCOM
				offering including the State Intranet, extranet from the State Intranet,
				virtual private network connections through the State Intranet and all portions
				of the SUNCOM infrastructure regardless of whether it is leased or owned by the
				Department. This includes the private and public portions and the portion in
				between the private and public portions.
(ii) Sub-network - Network established by
				Customers within, or attached to, the broader State Network that is maintained
				by the Department.
(jj) SUNCOM
				Provider - Communication Service Provider authorized by the Department to sell,
				deliver, configure and/or maintain hardware, circuits, software and/or services
				under the SUNCOM name to SUNCOM Customers. SUNCOM Providers must be in
				compliance with all applicable laws, including rules or regulations promulgated
				by the Florida Public Service Commission and the Federal Communications
				Commission if the SUNCOM Provider is a Communication Service Provider regulated
				by these agencies.
(kk) SUNCOM
				Services - Network Equipment, Network Services, Network Software,
				Communications Devices or the configuration or management of any of these
				obtained, secured or provided by the Department and rendered into services that
				are made available to Customers by the Department or SUNCOM Providers under
				agreements with the Department.
(ll) System Failure - Any condition where
				Florida government Electronic Communications are impaired or
				inoperable.
(mm) Traffic - Flow of
				Electronic Communications over Network Hardware and circuits.
(nn) Traffic Monitoring - Information
				collected regarding communications over the State Network including
				destination/source address, volume, pattern, and date and time information that
				may be recorded and analyzed by the Department for any given session.
(oo) Unauthorized Access - Any sign-on and/or
				log-on activity accessing any part of the State Network and/or connected
				devices performed by an Unauthorized User.
(pp) Unauthorized Activity - Unauthorized
				Access to, Unauthorized Connection to, Unauthorized Traffic on and Unauthorized
				Use of the State Network.
(qq)
				Unauthorized Connection - Any virtual private network, private virtual circuit,
				extranet and/or point-to-point connection to the State Network that has not
				been disclosed to and recorded by the Department.
(rr) Unauthorized Traffic - Any
				communications transported across the State Network that is not directly
				relevant to state business and/or that is directed to or from an Unauthorized
				User.
(ss) Unauthorized User -
				Individual user not affiliated with and authorized by a current Customer of
				SUNCOM who is using the State Network.
(tt) User - Person authorized, through an
				user identification and password, to enter and/or see data in any Department of
				Management Services electronic system for establishing, maintaining,
				monitoring, auditing or accounting for SUNCOM services.
(uu) Virtual Connection - The configuration
				or use of software to establish and/or maintain a
				Connection.