reglab/statecodes huggingface dataset:
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.01 - Application of Rules

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The
					telephone service rules promulgated herein shall apply to all telephone
					utilities, including local exchange companies, resellers (local and toll),
					interexchange carriers, customer-owned, coin-operated telephone service
					providers, and all providers of telecommunications service operating within the
					State of Alabama under the jurisdiction of the Alabama Public Service
					Commission.
(a) These rules govern the
					furnishing of communication services and facilities to the public by utilities
					subject to the jurisdiction of the Commission. The purpose of these rules is to
					establish reasonable service standards to the end that adequate and
					satisfactory service will be rendered to the public.
(b) If unreasonable hardship to a utility or
					to a customer results from the application of any rule herein prescribed,
					application may be made to the Commission for the modification of the rule or
					for temporary or permanent exemption from its requirements.
(c) The adoption of these rules by the
					Commission shall in no way preclude altering or amending them.
(d) These rules shall in no way relieve any
					utility from any of its duties under the laws of this State or from any other
					rules or directives of this Commission.
1.
					Rules on deposits, billings, and other provisions are found in the general
					rules.
2. Minimum filing
					requirements have been adopted for general rate increases by smaller telephone
					companies, but are not reproduced herein.
(e) Tariffs shall be filed in accordance with
					these rules and shall adopt the provisions herein.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.03 - Records And Reports

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Location of Records - All records of every telephone utility's operations will
					be kept within the State or shall be made available to the Commission or its
					authorized representatives at any time upon request.
(2) Retention of Records - All records
					required by these rules shall be preserved for the period of time specified in
					the current edition of the Federal Communications Commission's records
					retention schedule, unless otherwise specified by the Commission.
(3) Reports
(a) Each telephone utility shall maintain
					records of its operations in sufficient detail to permit review of its service
					performance upon request by the Commission, and shall file Annual Reports
					containing financial information as directed by this Commission.
(b) Each telephone utility shall report
					promptly to the Commission any specific occurrence or development which
					disrupts the service of a substantial number of its customers or which may
					impair the utility's ability to furnish service to a substantial number of
					customers within a 48-hour period.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.04 - Metering, Inspections, And Tests

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Meter and Recording Equipment
					Requirements - Every telephone meter and recording device shall be tested prior
					to its installation, either by the manufacturer, the telephone utility, or an
					approved organization equipped for such testing. Such equipment shall be
					maintained in good operating condition, shall be tested periodically in their
					normal operating location and wiring and shall be accurately read. Periodic
					testing and maintenance of controlling trunk equipment shall be performed to
					assure the integrity of their operation.
(2) Provisions for Testing Circuit and
					Switching Equipment - The telephone utility shall provide or have access to
					test facilities which will enable it to determine the operating and
					transmission capabilities of circuit and switching equipment either for routine
					maintenance or for fault location.
(3) Meter Reading Records - When mechanical
					and/or electronic recording devices are used in connection with
					telecommunication service, the meter reading data and related customer records
					from which the customer's bills are prepared shall show:
(a) Identifying number or means to determine
					readily the customer's name, address, and classification.
(b) Meter readings.
(c) Date of meter reading.
(d) Multiplier or constant if used.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.05 - Customer Relations

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Rate and Special Charges Information
(a)
					Customer Quotes to Fully Disclose Total Billed Charges.
1. For prospective customers of residential
					intrastate services (excluding broadband services) and business services for
					which the Commission retains jurisdiction under the Act, telephone utilities
					shall disclose all nonrecurring charges and recurring charges that will be
					included on the customer's bill. Quotes may be given orally unless the
					prospective customer requests a written quote. Recurring charges may be quoted
					separately from nonrecurring charges. Telephone utilities will list all
					administrative and regulatory surcharges that will be included on the
					customer's bill and provide an estimate of such surcharges if requested by the
					customer. Administrative fees and regulatory surcharges consist of those
					charges approved by the FCC for inclusion on the customer bill. Telephone
					utilities need not include in the price quote to the prospective customer state
					and local regulatory fees and taxes, including but not limited to E911 fees,
					any franchise fees, and the Dual Party Relay fee but the telephone utility will
					fully disclose that the quoted price excludes those additional charges. This
					requirement is in no way intended to infringe on the necessary practice of
					prorating bills required when a customer's service is initiated within rather
					than at the beginning of a billing cycle.
2. For usage sensitive services included in
					subparagraph (a) above, telephone utilities will disclose any nonrecurring
					and/or recurring charges for the service, the usage sensitive rates, and any
					minimum charges for usage, if applicable.
3. For promotional offerings, telephone
					utilities shall disclose to the prospective customer all charges and fees
					referenced in subparagraph (a) and/or (b) above to be billed during the
					promotion period and those applicable upon expiration of the promotion
					period.
4. Telephone utilities will
					not engage in deceptive or misleading practices when advertising or marketing
					their services. All advertising and marketing that includes the price of the
					service(s) will clearly indicate that additional charges, fees, and taxes will
					apply if not included within the advertised and/or marketed price.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.06 - Reasons For Denying Telephone Service

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Service may be refused or discontinued
					for the reasons listed below, in addition to any reasons stated in the General
					Rules. Unless otherwise stated, the customer shall be notified and allowed a
					reasonable time in which to comply before service is discontinued.
(a) Without notice in the event of customer
					use of equipment in such a manner as to adversely affect the utility's
					equipment or the utility's service to others or use of customer-provided
					equipment which is incompatible with the utility's equipment.
(b) In extraordinary circumstances where
					unlimited access to the network may result in substantial loss of revenue to
					the utility.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.07 - Insufficient Reasons For Denying Telephone Service

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The following, in addition to any reasons
					stated in the General Rules, shall not constitute sufficient cause for denying
					service.
(a) Failure to pay for business
					service at a different location and a different telephone number shall not
					constitute sufficient cause for refusal of residence service or vice
					versa.
(b) Failure to pay directory
					advertising charges in dispute.
(c)
					Failure to pay charges in dispute billed for other carriers or information
					service providers.
(d) Failure to
					pay for non-regulated equipment or services.
(e) Failure to pay for Local Dial-it charges
					in dispute.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.07A.01 - Notice Of Termination Of Reseller

Current through Register Vol. 42, No. 9, June 28, 2024
Each Telephone utility shall notify the Commission one or more
						business days before an involuntary disconnection of service to a reseller of
						its service. Such notification may be by telephone at 334-242-5218, by fax at
						334-242-0509, or by courier to Suite 850, 100 North Union Street, Montgomery,
						Alabama, 36104.
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§
										37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.08 - Voluntary Suspension

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Except as noted herein, communications service shall, at the request of a
					customer, be temporarily suspended for any period of time up to nine months
					with a minimum period of one month. Each utility's tariff shall provide a
					suspension of service rate chargeable during such period.
(2) This rule does not prohibit voluntary
					suspension for a period exceeding nine months when approved by the Commission.
					The utility may, with Commission approval, specifically identify certain
					services as ineligible for voluntary suspension.
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§
										37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.09 - Directories

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
(a) Telephone directories shall be published
					annually under normal conditions listing the name, address, and telephone
					number of all customers, except public telephones and telephone service
					unlisted at customer's request and customers who may be accessed by subscribers
					to Area Calling Service plans outside of the normal calling area as addressed
					under 770-X-5-.20.
(b) Each
					telephone utility shall notify subscribers by bill insert or a message on the
					bills within ninety (90) days prior to a directory closing. The notice shall
					state that a new directory is being prepared and that request for changes may
					be made. A charge not to exceed the actual cost or tariff rate of the requested
					change may be applied.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.10 - Directory Assistance And Operators

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Directory assistance operators shall have
					access to records of all telephone numbers (except telephone numbers not listed
					or published at customer request) in the area for which they are responsible
					for furnishing directory assistance service.
(2) Each telephone utility shall make every
					effort to list its customers with directory assistance as necessary for the
					directory assistance operators to provide the requested telephone numbers based
					on customer names and street addresses, except private listings.
(3) In the event of an error in the listed
					number of any customer, the telephone utility shall intercept all calls to the
					listed number for a reasonable period of time provided existing central office
					equipment will permit and the number is not in service. In the event of an
					error or omission in the name listing of a customer, such customer's correct
					name and telephone number shall be in the files of the directory assistance or
					intercept operators and the correct number furnished the calling party either
					upon request or interception, at no charge to the requesting party.
(4) Whenever any customer's telephone number
					is changed after a directory is published, the utility shall intercept all
					calls to the former number for a reasonable period of time, and give the
					calling party the new number provided existing central office equipment will
					permit, and the customer so desires.
(5) When additions or changes in plant or
					changes to any other utility operations necessitate changing telephone numbers
					to all groups of customers, reasonable notice shall be given to all customers
					so affected even though the addition or changes may be coincident with a
					directory issue.
(6) Suitable
					practices shall be adopted by each telephone utility concerning the operating
					methods to be employed by operators with the objective of providing efficient
					and agreeable service to the customers.
(7) Telephone operators shall be instructed
					to be courteous, considerate and efficient in the handling of all
					calls.
(8) All operator-handled
					calls shall be carefully supervised and disconnects made promptly.
(9) When an operator is notified by a
					customer that a wrong number has been reached on a direct dialed call, the
					customer shall be given credit on his/her bill when the claim has been
					substantiated.
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§
										37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.11 - Privacy Of Telephone Communications

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Each telephone utility subject to the
					jurisdiction of the Commission shall maintain a central file available for
					Commission inspection of all instructions to employees, regulations, rules and
					forms designed to insure the privacy (and/or maintain the secrecy) of
					communications over the lines of such utility together with a record of the
					steps taken to ensure the privacy and/or secrecy of communications.
(2) Each telephone utility shall file with
					the Commission, at the time of their Form M, or other annual report filing each
					year, one copy of a statement showing any changes in the steps being taken to
					insure privacy (and/or secrecy) of communications together with one copy of any
					new or revised instructions, regulations, rules and/or forms being
					used.
(3) Each telephone utility
					which does not have instances during the year of changes shall file with the
					Commission at the time of their Form M, or other annual report filing each
					year, one copy of a statement indicating it has no changes during the
					year.
(4) Monitoring or recording
					of telephone conversations shall not be conducted except pursuant to this rule.
(a) Monitoring means the use of monitoring
					equipment to allow a third person to overhear the telephone conversation of two
					or more persons. Monitoring does not include:
1. Unlawful wiretapping or
					eavesdropping;
2. Monitoring by law
					enforcement or national defense agencies, or by telephone utilities to prevent
					fraud or loss of revenues, when these activities are permitted under enabling
					laws and legal safeguards;
3.
					Accidental or unintentional interception of telephone conversations by
					telephone utility personnel engaged in normal operation, maintenance, or
					construction;
4. Administrative
					service observing performed by telephone utilities for the purpose of training
					and quality control when performed in accordance with existing federal, state
					or local laws.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.12 - Filing Of Telephone Tariffs

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Tariffs
(a) Each telephone utility shall have its
					tariff on file with the Commission and said tariff shall (a) be in accordance
					with the rules and regulations governing the filing of tariffs as prescribed by
					the Commission, and
(b) state the
					rates, charges, classifications, and subscriber rules and regulations which
					govern provision of telecommunications service.
(b) Any public utility engaged in furnishing
					telephone service which determines to furnish service to its employees,
					pensioners, officers, or other persons or organizations at no charge or at
					charges less than those prescribed in its published schedules or tariffs, shall
					file tariffs with the Commission as hereinafter prescribed stating the
					conditions and circumstances under which such services will be
					furnished.
(c) The telephone
					utility shall file tariffs in the standardized format approved by this
					Commission. A company who prefers a company-specific format shall petition the
					Commission for approval of any format other than the standardized
					version.
(d) A telephone utility
					shall not charge, demand, collect or receive a greater or lesser or different
					compensation for regulated telecommunications service than the rates, fares and
					charges specified in the tariffs in effect at the time, except where a special
					service contract has been filed and approved by order of the Commission, and
					except where otherwise authorized by a vote of the Commission.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.13 - Transfers And Acquisitions

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
(a) The telephone utility shall notify the
					Commission prior to the sale or transfer of any telephone system, in whole or
					in part of such system.
(b) This
					rule does not apply to the sale or transfer of any equipment or material not in
					actual service, nor to the purchase or sale by a telephone utility of service
					lines or equipment connected to its system.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.14 - Company Investigation Of Customer-Denied Long Distance Telephone Calls

Current through Register Vol. 42, No. 9, June 28, 2024
Telephone utilities must investigate all customer-denied long
						distance telephone calls which are not credited to the customer's account. A
						record of all customer complaints either oral or in writing, shall be
						maintained by the telephone utility. All expenses regarding the investigation
						shall be the responsibility of the utility, except where complete investigation
						by the telephone utility determines that the original bill was
						correct.
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§
										37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.15A.01 - Inmate Phone Service (IPS)

Current through Register Vol. 42, No. 9, June 28, 2024
(1) General Requirements
(a) All IPS providers must be certified by
					the Commission. IPS certification includes all authority necessary to provide
					inmate phone service and payphone service at inmate facilities including
					authority for limited toll resale and operator services. IPS certification does
					not include customer-owned, coin-operated telephone (COCOT) authority for
					payphone service offered generally to the public at locations other than inmate
					facilities. Such authority must be requested separately as an add-on to the
					Certificate of Public Convenience and Necessity (Certificate). Existing IPS
					providers who possess a COCOT Certificate from the Commission as of the
					effective date for these rules ('effective date') shall request that their
					Certificate be amended to reflect IPS authority and any additional authority as
					required. Requests to amend existing certificates for the foregoing must be
					received at the Commission within ninety (90) days from the effective date of
					these rules.
(b) All IPS providers
					must file tariffs with the Commission which set forth the services provided
					along with the charges and surcharges for those services. Tariffs shall also
					identify the billing and collection methods utilized by the IPS provider; such
					as LEC or direct billed collect, prepaid calling card, debit account, prepaid
					collect account and any other payment alternatives. Within 90 days from the
					effective date of these rules, existing IPS providers will submit to the
					Commission revised tariffs as necessary for compliance with these
					rules.
(c) No local exchange
					carrier, operator service provider, toll carrier or toll reseller certified by
					the Commission shall provide service to an IPS provider unless the IPS provider
					possesses a valid Certificate from the Commission with the requisite authority
					to provide IPS within the state of Alabama. Additionally, IPS providers will
					only utilize local, toll, or operator service providers that possess a
					Certificate on file at the Commission with authority applicable to the service
					provided.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.16 - Billing And Collection

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Telephone companies shall comply fully with the FCC's Truth in Billing
					requirements and all Commission rules and orders that implement the Truth in
					Billing requirements.
(2) Telephone
					companies shall not knowingly provide billing and collection for
					telecommunication providers that do not possess a Commission approved
					certificate of convenience and necessity with the associated authority to
					provide the service(s) to be included on the consumer bill, or, for billing
					aggregators or third-party providers not registered with and approved by the
					Commission for inclusion of their charges on consumer telephone bills. However,
					designated third-party providers authorized to bill for their products and/or
					services on the monthly bill of a telephone utility business customer, as
					referenced in a written contract between the customer and the telephone
					utility, shall be excluded from any of the registration and other requirements
					for third-party providers referenced herein.
(3) Third-Party Billing
(a) Definitions
1. The term "third-party provider" is defined
					as any entity, excluding LEC affiliates, not possessing a Certificate of Public
					Convenience and Necessity from the Commission to provide telephone services in
					the state of Alabama. Third-party providers' charges are included on a
					consumer's monthly telephone bill based on an agreement between the consumer's
					LEC and the third-party provider or between the consumer's LEC and a billing
					aggregator.
2. The term "billing
					aggregator" is defined as any entity that serves as the billing agent for a
					product or service offered by a third-party provider.
3. The following are not considered charges
					from third-party service providers: charges for local exchange carrier (LEC)
					services, charges for services associated with the LEC's bundled service
					offerings, charges from the LEC's affiliates, casual billing charges, charges
					from the subscriber's designated toll service provider to include those
					associated with bundled service offerings, Internet service provider and/or
					wireless carrier charges (if offered by the LEC or their affiliates, or the
					customer's designated toll carrier or their affiliates), and authorized
					regulatory fees, taxes, late fees, and interest charges.
4. The term "casual billing" consists of
					collect calls including third-party collect calls, charges from dial around
					toll providers, directory assistance charges, and charges for directory
					advertising.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.17 - Live And Automated Solicitations And Announcements

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The following requirements apply to all
					automated solicitation telephone calls to consumers in the State of Alabama:
(a) No numbers will be called in sequential
					fashion. Sequentially-placed calls refer to those calls automatically dialed by
					successively increasing or decreasing integers, or similar methods.
(b) No solicitation calls are allowed on
					Sundays or holidays. On the days that calls are allowed, none will be placed
					prior to 8 a.m. or after 8 p.m.
(c)
					If the consumer's response is to be recorded, they must be informed of such and
					permission must be granted.
(d) All
					automatic dialing and announcing devices must have 10-second
					disconnect.
(e) Within twenty
					seconds after the called party answers, the name and telephone number of the
					individual or firm making or paying for the call must be clearly
					stated.
(f) At the conclusion of
					the call, the name and telephone number of the individual or firm making or
					paying for the call must again be clearly stated.
(g) Messages must not contain obscene,
					profane, coercive, or abusive language; solicit the sale of pornographic
					material; or be used for any unlawful purpose.
(h) If the solicitation call requires a
					response by the consumer and a charge will apply, the consumer must be informed
					if the response call is not a free call. The vendor at this time must give the
					consumer the amount of the charges that will be applied if they
					respond.
(i) Emergency and unlisted
					telephone numbers will not be used with recorded solicitation
					communication.
(j) Connection of
					customer-provided communications systems must meet the telephone companies'
					requirements, as well as Part 68 of the Federal Communications Commission's
					Rules and Regulations.
(k) The
					telephone company is under no obligation to provide lists of customer telephone
					numbers, or any directory information more accurate or current than that
					contained in normally published and distributed directories for public
					use.
(l) All persons who utilize
					Automatic Dialing and Announcing Devices to make solicitation calls shall
					register with the Secretary's Office of the Alabama Public Service
					Commission.
(m) All local exchange
					companies shall file appropriate tariff revisions to implement the provisions
					and procedures for disconnection of service for violation of these
					rules.
(n) Violation of any of the
					above requirements will result in immediate action to discontinue
					service.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.18 - Operator Services At Captive Locations

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The following requirements apply to
					operator services at captive locations (as defined in 770-X-5-.02, above):
(a) Unless otherwise ordered by the
					Commission, operator assisted and direct dialed service shall be provided at
					rates no higher than the rates of facility-based interexchange carriers for
					interLATA service and the rates of Local Exchange Carriers for intraLATA
					service.
(b) Unless otherwise
					ordered by the Commission, operator assisted service shall not be provided at
					locations that do not have direct dialed service.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.18A.01 - Prepaid Debit Cards

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The
					following requirements apply to each telephone utility that provides prepaid
					debit cards:
(a) The value of the card must
					be printed on the card in either dollars or minutes.
(b) The name of the Certificated entity must
					be printed on the card.
(c) If a
					card has a specific expiration date, it must be printed on the card; otherwise,
					an explanation of the card's expiration must be printed on the card or in the
					printed material accompanying the card.
(d) Refunds must be made to consumers by the
					certificated entity if service is suspended.
(e) Each card must include a toll-free
					Customer Service number manned at least 8 hours a day, 5 days a week by a live
					operator.
(f) Customers must be
					able to learn the cost of an intrastate call prior to purchase.
(g) All rates, charges and fees that can be
					assessed against the card, and all conditions concerning use of the card must
					be in material accompanying the card. Usage rates can be charged only for
					connected minutes.
(h) If the card
					is a sample or other nonfunctioning card, there must be clear information on
					the card to that effect.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.19 - Requirements Concerning Information Services

Current through Register Vol. 42, No. 9, June 28, 2024
Requirements concerning 900 Services, 976 Services, and other
						information services are in the Commission's order(s) entered under Informal
						Docket U-3113 (See Appendix).
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§
										37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.20 - Area Calling Service

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Area Calling Service is a type of telephone service which allows subscribers in
					a given exchange to place calls to one or more exchanges and to receive a
					specified discount from long distance message telecommunications service rates.
(a) Participation in this service shall be
					optional on the part of subscribers.
(b) Participants in this service will have
					seven (7) digit dialing into all specified exchanges called.
(c) This service may not apply to all classes
					of service nor is it intended for resale of toll service.
(d) This service is intended to be offered on
					a revenue neutral basis.
(e) This
					service shall not have a negative impact on other local exchange
					companies.
(f) Local exchange
					companies shall not be required to publish directory listings for all
					subscribers which may be accessed nor shall call detail be required free of
					charge. However, no more than two (2) copies per subscriber line of existing
					directories shall be made available at no additional charge to requesting
					subscribers for other exchange listings which may be accessed by Area Calling
					Service subscribers.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.21 - Minimum Service Standards

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Basic Utility Obligations
(a) Each telephone utility shall provide
					telephone service to the public in its service area in accordance with rules,
					service standards, and tariffs on file with the Commission. Such service shall
					meet or exceed the standards set forth in this document.
(b) Each telephone utility has the obligation
					of continually reviewing its operations to assure the provision of adequate
					service in its certificated area.
(c) Where a telephone utility is operated in
					conjunction with any other enterprise, separate records shall be maintained so
					that the results of the regulated telephone operation may be determined upon
					reasonable notice and request by the Commission.
(d) Periodic reports as required by this rule
					shall be submitted in a timely manner.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.22 - Accounting Rules

Current through Register Vol. 42, No. 9, June 28, 2024
(1) The
					following shall be known as the Uniform System of Accounting and Reporting for
					Telephone Utilities. Appropriate and definite instructions shall be given each
					kind and class of utility hereafter as to classification of accounts and forms
					of reports. Utility, as herein used, shall be held to include all telephone and
					telegraph companies as defined in Title 37 of the
Code of Ala. of
					1975
.
(2) All
					utilities shall keep their books of record in accordance with the Uniform
					System of Accounts applicable to their kind and class as herein prescribed by
					this Commission.
(3)
(a) All Local Exchange Carriers shall keep
					their books and records in accordance with the currently effective Uniform
					System of Accounts of the Federal Communications Commission.
(b) All telecommunications carriers, except
					Local Exchange Carriers, shall keep their books and records in accordance with
					Generally Accepted Accounting Principles applied on a consistent
					basis.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.23 - Prohibited Activities

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Operator services shall not be provided from one location in Alabama to another
					location in Alabama unless the operator services provider has obtained a
					certificate from this Commission and complied with the other provisions of
					state law and the rules, regulations and orders of this Commission.
(2) Resale services shall not be provided
					from one location in Alabama to another location in Alabama unless the resale
					services provider has obtained a certificate from this Commission and complied
					with the other provisions of state law and the rules, regulations and orders of
					this Commission.
(3) Aggregators
					that contract with a carrier for service and use their rates for their
					customers are considered to be resellers and must obtain a certificate and
					comply with other requirements.
(4)
					Shared Tenant Service
(a) Shared Tenant
					Service shall not be provided unless the provider has obtained a certificate
					from this Commission and complied with the rules, regulations and orders of
					this Commission.
(b) Shared Tenant
					Service providers shall not resell toll telephone service or local service over
					pay telephones (see Dockets 19512 and 19576, April 8, 1986, and Dockets 19512
					and 19576, November 27, 1989).
(c)
					Shared Tenant Service providers shall not delete a location in its certificate
					without written approval of the Commission. To request such approval, the
					provider must submit a written request (original and 2 copies) that describes
					the location and the reasons for discontinuing service.
(d) Shared Tenant Service providers shall not
					add a location to its certificate without an order of the Commission. To
					request such order, the provider must submit a completed application form
					(original and 2 copies) for each requested location.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.24 - Notification Of Requests To Commence Interconnection Negotiations

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Parties must
					notify the Commission within ten (10) days of receiving a request for
					interconnection negotiations pursuant to Section 252 of the Telecommunications
					Act of 1996. Any telecommunications carrier which operates on a regional basis
					should also notify the Commission of any requests for interconnection
					negotiations of a regional nature which would in any way impact their Alabama
					operations. At a minimum, the notification required herein shall include:
(a) The names of the negotiating
					parties.
(b) The date the request
					to commence negotiations was made.
(c) A statement of whether there are
					negotiations with the requesting party in other jurisdictions and whether the
					negotiations are regional in nature or state specific.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.25 - Requests For Mediation

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Any
					party to negotiations conducted pursuant to Section 252 of the
					Telecommunications Act of 1996 may petition the Commission to mediate any
					issues which are unresolved between the negotiating parties by filing an
					original and ten (10) copies of a petition for mediation. Said request shall
					simultaneously be served upon all the parties to the negotiations for which
					mediation is being sought. At a minimum, the request for mediation shall
					include:
(a) The names, addresses, telephone
					numbers, and facsimile numbers of the parties to the negotiations and their
					authorized representatives.
(b) A
					statement of relevant background information which shall include the date on
					which the negotiations were requested.
(c) A brief statement of position on each of
					the unresolved issues.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.27 - Approval Of Negotiated Interconnection Agreements

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Negotiated interconnection agreements
					must be submitted for Commission approval within fifteen (15) days of the
					execution of such agreements unless such time period is extended by the
					Commission.
(2) The original and
					ten (10) copies of all requests for the approval of negotiated agreements and
					the supporting documentation required below must be filed with the Secretary of
					the Commission. The party petitioning for approval shall simultaneously with
					its service on the Commission also serve on all other parties to the
					negotiations the petition for approval and the supporting documentation
					required below unless all parties to the negotiations jointly submit the
					request for approval. In addition, parties requesting approval of negotiated
					agreements shall serve the petition for approval (excluding the supporting
					documentation) and the statements which are required to accompany same by C(2)
					and C(3) below on all parties on the Commission's Telecommunications service
					list. The service required herein shall be demonstrated by proper certificate
					of service.
(3) The request for
					approval shall include at a minimum:
(a) A
					complete copy of the signed agreement including all attachments and
					appendices.
(b) A written statement
					setting out the main provisions of the agreement and the positions of the
					parties regarding approval and/or modification.
(c) A statement as to why the agreement does
					not discriminate against nonparties, is consistent with the public convenience
					and necessity and/or the public interest; and is consistent with the orders,
					rules and regulations of the Alabama Public Service Commission.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.28 - Approval Of Arbitrated Agreements

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Arbitrated agreements must be submitted
					for Commission approval within twenty (20) days of the entry of the
					Commission's Order resolving the issues between the parties to the negotiations
					for which arbitration was sought.
(2) The original and ten (10) copies of all
					requests for the approval of arbitrated agreements and the supporting
					documentation required below must be filed with the Secretary of the
					Commission. The party petitioning for approval shall simultaneously with its
					service on the Commission also serve on all other parties to the arbitration
					the petition for approval and the supporting documentation required below
					unless all parties to the arbitration jointly submit the request for approval.
					In addition, parties requesting approval of arbitrated agreements shall serve
					the petition for approval (excluding the supporting documentation) and the
					statements required by C(2) and C(3) below on all parties on the Commission's
					Telecommunications service list. The service required herein shall be
					demonstrated by a proper certificate of service.
(3) The request for approval shall include,
					at a minimum:
(a) A signed copy of the
					arbitrated agreement, including all attachments and appendices
					thereto.
(b) A brief statement
					summarizing the main provisions of the agreement and the position of the
					parties concerning adoption or modification of the agreement.
(c) A statement as to how the agreement meets
					the requirements of Section 251 of the Telecommunications Act of 1996 and all
					other Federal Communications Commission and Alabama Public Service Commission
					rules, regulations and guidelines; and is consistent with the pricing standards
					set forth at Section 252(d).
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.29 - Rural Telephone Company Exemptions, Suspensions, And Modification

Current through Register Vol. 42, No. 9, June 28, 2024
(1) Exemptions
(a) Subject to certain limitations,
					§251(f) of the Telecommunications Act of 1996 exempts rural telephone
					companies from the obligations of §251(c) of the 1996 Act until (i) such
					company has received a bona fide request for interconnection, services, or
					network elements, and (ii) this Commission determines that such request is not
					unduly economically burdensome; is technically feasible; and is consistent with
					§254 of the 1996 Act (other than subsections (b)(7) and
(c)(1)(D) thereof.)
(b) Any party making a bona fide request of a
					rural telephone company for interconnection, services, or network elements
					shall simultaneously submit an original and ten (10) copies of its request to
					the Secretary of the Commission.
(c) Upon receiving the notification specified
					above, the Commission may, at its discretion, establish a hearing for purposes
					of determining whether the request is unduly economically burdensome; is
					technically feasible; and is consistent with §254 of the 1996 Act (other
					than subsections (b)(7) and (c)(1)(D) thereof.)
(d) The Commission shall render its
					determination as to whether the rural telephone company's exemption shall be
					terminated within 120 days from the date the notice of the request for
					interconnection services or network elements was received by the Commission.
					Should the exemption be terminated, the Commission shall establish an
					implementation schedule for compliance with the request that is consistent in
					time and manner with any regulations of the Federal Communications
					Commission.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.30 - Fees And Costs

Current through Register Vol. 42, No. 9, June 28, 2024
Each party in arbitration or mediation proceedings shall be
						responsible for bearing their own fees and costs and shall pay any fees imposed
						by the Commission as allowed by statute.
Author:
Alabama Public Service Commission
Statutory Authority:
Code of Ala.
							1975,
§§
										37-1-38,
							37-2-3.
Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.31 - Telephone Solicitation Regulations - Do Not Call Register

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
Definitions
- In the interpretation of this rule, the
					following definitions shall be used:
(a)
					"Act" refers to Sections
					8-19A-1 through 24,
					as well as the provisions in Section
					8-19C-1 through 12 of the Code of Alabama 1975, as amended.
(b) "Commission" means the Alabama Public
					Service Commission.
(c) "Business
					Telephone Subscriber" means a person or company who has subscribed to a
					business telephone service from a local exchange carrier.
(d) "Caller Identification Service" or
					"Caller ID" means a type of telephone service, which permits telephone
					subscribers to see the telephone number of incoming telephone calls.
(e) "Coordinator" refers to the individual
					employed by the Commission to oversee the regulation of telephone solicitation
					practices, including the operations of the Do Not Call Register, as delegated
					by the Commission.
(f) "Database"
					means the information from which the Commission compiles the Register. The
					database shall be maintained by the Commission, or its designee, for the
					purpose of fulfilling the requirements of the Act.
(g) "Do Not Call Register" or "Register"
					means a list of telephone numbers of residential telephone subscribers who have
					notified the Commission of their objection to telephone solicitations and have
					properly enrolled their telephone numbers with the Commission.
(h) "Interexchange carrier" means a company
					that is certificated by the Commission to provide long distance toll telephone
					service.
(i) "Local exchange
					companies" as used in this Regulation, includes telecommunications service
					providers and competing telecommunications service providers certificated by
					the Commission.
(j) "Notice of
					Objection" refers to the completed enrollment form submitted by a residential
					telephone subscriber to the Commission to be included on the Do Not Call
					Register.
(k) "Regulation" refers
					to of the Alabama Public Service Commission Telephone Rules.
(l) "Residential Telephone Subscriber" means
					a person residing in Alabama who has residential telephone service.
(m) "Section" refers to the Consumer Services
					Section of the Alabama Public Service Commission.
(n) "Telephone Solicitor" means any natural
					person, firm, organization, partnership, association or corporation, or a
					subsidiary or affiliate thereof, doing business in this state, who makes or
					causes to be made a telephonic sales call, including, but not limited to, calls
					made by use of automated dialing and announcing devices or by a live
					person.
(o) "Telephone
					Solicitation" means a voice communication over a telephone line for the purpose
					of encouraging the purchase or rental of, or investment in property, goods, or
					services, but does not include communications by or on behalf of any of the
					exempt persons in Section
					8-19A-4.