California Code of Regulations › Title 22 - Social Security › Division 7 - Health Planning and Facility Construction › Chapter 12 - Postsurgical Recovery Care Demonstration Project › Article 3 - General Requirements › Section 97520.15 - Patient Rights

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a)
				  Each facility shall adopt a written policy on patient rights.
(b) A list of these patient rights shall be
				  prominently posted in both Spanish and English, and any other language
				  prevalent to the area, within the facility so that such rights may be read by
				  patients. This list shall include but not be limited to the patients' rights
				  to:
(1) Exercise these rights without regard
				  to sex, age, race, or cultural, economic, educational, or religious background
				  or the source of payment for care.
(2) Considerate and respectful
				  care.
(3) Knowledge of the name of
				  the attending surgeon and the names and professional relationships of other
				  physicians and nonphysicians who will see the patient.
(4) Receive information about the surgery
				  performed and the recovery care to be provided in terms that the patient can
				  understand.
(5) Receive as much
				  information about any proposed treatment or procedure as the patient may need
				  in order to give informed consent or to refuse this course of treatment. Except
				  in emergencies, this information shall include a description of the procedure
				  or treatment, the medically significant risks involved in this treatment,
				  alternate courses of treatment or nontreatment and the risks involved in each
				  and to know the name of the person who will carry out the procedure or
				  treatment.
(6) Participate actively
				  in decisions regarding medical care. To the extent permitted by law, this
				  includes the right to refuse treatment.
(7) Full consideration of privacy concerning
				  the medical care program. Case discussion, consultation, examination and
				  treatment are confidential and should be conducted discreetly. The patient has
				  the right to be advised as to the reason for the presence of any
				  individual.
(8) Confidential
				  treatment of all communications and records pertaining to the care and the stay
				  in the facility. Written permission shall be obtained before the medical
				  records can be made available to anyone not directly concerned with the care of
				  the patient with the exception of authorized staff of the Office.
(9) Reasonable response to any reasonable
				  request made for service.
(10)
				  Leave the facility even against the advice of the attending surgeon.
(11) Reasonable continuity of care and to
				  know in advance the time and location of an appointment as well as the identity
				  of persons providing the care.
(12)
				  Be informed of continuing health care requirements following discharge from the
				  facility.
(13) Examine and receive
				  an explanation of the bill regardless of source of payment.
(14) Know which rules and policies apply to
				  the patient's conduct while a patient.
(15) Have all patients' rights apply to the
				  person who may have legal responsibility to make decisions regarding medical
				  care on behalf of the patient.
(16)
				  Have all personnel observe patients' rights.