Florida Administrative Code › 14 - DEPARTMENT OF TRANSPORTATION › 14 - Departmental › Chapter 14-100 - TOLL ENFORCEMENT › Section 14-100.005 - Video Billing

Current through Reg. 50, No. 138; July 16, 2024
(1) Purpose. The purpose of this rule is to
				establish the process of video billing on the Florida Turnpike System and other
				Department owned toll facilities and on toll facilities owned by a public or
				private entity for which the Department collects tolls pursuant to an agreement
				between the Department and the private or public entity authorized by Section
				338.161(5),
				F.S.
(2) Definition.
				"TOLL-BY-PLATE" means an image-based video billing system using photographic
				images of a vehicle's license plate to identify the customer responsible for
				toll payment.
(3) Process. If a
				vehicle passes through a toll collection facility and the toll payment is not
				made by either using cash, a SunPass transponder account, or interoperable
				transponder-based pre-paid account, having sufficient funds to pay the
				applicable toll, a photographic image of the vehicle's license plate will be
				captured at the toll lane and the first-listed registered owner of that
				vehicle, except as provided below, will be considered the TOLL-BY-PLATE
				customer. The license plate numbers (LPN) are extracted from the image of the
				vehicle's license plate, and matched to the LPN for an existing TOLL-BY-PLATE
				account. If no TOLL-BY-PLATE account is found, the registered owner of the
				vehicle will be identified through a vehicle registration lookup process. The
				TOLL-BY-PLATE customer will have 10 days after using the toll facility to
				contact the Department by calling 1(888)TOLL-FLA (1(888)865-5352) or visiting
www.sunpass.com
to pay their toll or
				establish a pre-paid TOLL-BY-PLATE account as described in subsection (4). If
				the TOLL-BY-PLATE customer does not fully pay their tolls within that 10-day
				period, an invoice of the accumulated toll amounts and an administrative charge
				as described in subsection (7), applicable to the first 14 days of
				transactions, will be mailed to the TOLL-BY-PLATE customer for payment. All
				subsequent invoices will be governed by subsections (7) and (8). Any registered
				owner of a motor vehicle may be treated as the TOLL-BY-PLATE customer if for
				any reason the Department is unable to effectively invoice the first-listed
				registered owner.
(4) Establishment
				of accounts. TOLL-BY-PLATE accounts will be established by either the customer
				or the Department. Customers may establish a TOLL-BY-PLATE account by providing
				the motor vehicle LPN and specifying a pre-paid or post-paid account.
(a) Pre-Paid TOLL-BY-PLATE Accounts.
				TOLL-BY-PLATE customers have the option of establishing and maintaining a
				pre-paid toll account via credit or debit card, cash, check or money order
				deposits, from which applicable toll amounts will be debited. Pre-paid
				TOLL-BY-PLATE account customers whose balance is insufficient to cover the
				monthly accumulated toll amounts are subject to an invoice for the full toll
				amount and the administrative charge.
(b) Post-Paid TOLL-BY-PLATE Accounts.
				Customers will receive an invoice for post-payment of toll amounts and
				applicable administrative charges. Invoice payments by post-paid TOLL-BY-PLATE
				customers will be applied to the oldest toll transaction first or as specified
				by the account customer.
(c) If a
				TOLL-BY-PLATE account has not been established by a customer within the 10-day
				period after the first toll transaction use, the Department will establish a
				post-paid account. Identification of the vehicle will be by review of the LPN
				image taken at the tolling facility, supplemented as necessary by identifying
				the vehicle's characteristics and subsequent LPN lookup.