reglab/statecodes huggingface dataset:
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit E - Schedule of Adjustment to Projected Cash Balance (Schedule A-5)

Current through Register Vol. 48, No. 28, July 12, 2024
Line
(A)
Description
(B)
Amount
(C)
Amount
(D)
1
Projected Cash Balance at Proposed Line Charge and
							 Assessment Before Cash Adjustment (a)
_________
2
One-Eighth of Projected Expenses, As Adjusted (Excluding
							 Depreciation and Gain/Loss on Property and Equipment Retirements)
_________
3
Planned Capital Expenditures During Projection Period
							 (b)
_________
4
Line 2 plus Line 3
_________
5
If Line 4 is greater than Line 1, enter amount from Line 4
							 here. If line 4 is less than line 1, go to line 7.
_________
6
Adjustment to Cash Balance (Line 5 minus Line 1)
_________
*IF THERE IS AN ENTRY ON LINE 5, STOP HERE AND ENTER
							 AMOUNT FROM LINE 6 ON LINE 3 OF SCHEDULE A-1
7
One-Fourth of Projected Expenses, As Adjusted (Excluding
							 Depreciation and Gain/Loss Property and Equipment Requirements)
_________
8
Amount from Line 3
_________
9
Line 7 plus Line 8
_________
10
If Line 9 is less than Line 1, enter amount from Line 9
							 here. If Line 9 is greater than Line 1, there is no adjustment to Cash
							 Balance.
_________
11
Adjustment to Cash Balance (Line 10 minus Line 1)
_________
*IF THERE IS AN ENTRY ON LINE 10, ENTER AMOUNT FROM LINE
							 11 ON LINE 3 OF SCHEDULE A-1.
(a) Amount from Line 7, Column D, Schedule A-7.
(b) Amount from Line 19, Column D, Schedule A-6.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit F - Supporting Schedule of Planned Capital Expenditures During Projection Period (Schedule A-6)

Current through Register Vol. 48, No. 28, July 12, 2024
Line
(A)
Description
(B)
Amount
(C)
Amount
(D)
1.
Amount of Property and Equipment Purchased in prior
							 calendar years to be paid in projection period:
2.
Equipment
_________
3.
Computer Equipment and Software
_________
4.
Furniture and Fixtures
_________
5.
Buildings
_________
6.
Subtotal
7.
Add: Amount of Projected Property and Equipment
							 purchases:
_________
8.
Equipment
_________
9.
Computer Equipment and Software
_________
10.
Furniture and Fixtures
_________
11.
Buildings
_________
12.
Subtotala
_________
13.
Less: Amount of Projected Property and Equipment Purchases
							 to be Paid in years following projection period:
14.
Equipment
_________
15.
Computer Equipment and Software
_________
16.
Furniture and Fixtures
_________
17.
Buildings
_________
18.
Subtotal
_________
19.
Total Planned Capital Expenditures During Projection
							 Period
_________
_________
a Amount from Line 9, Column D,
				  Schedule A-9
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit G - Schedule of Projected Increase to Cash Under Proposed Line Charge and Assessment Before Cash Adjustment (Schedule A-7)

Current through Register Vol. 48, No. 28, July 12, 2024
Line
Description
Amount
Amount
(A)
(B)
(C)
(D)
1
Projected Cash Balance at Present Rates, as
							 adjusted
_________
2
Projected increase to Cash Balance at proposed line charge
							 and assessment before cash adjustment calculation
3
Projection Period Revenues (Over)/Under Expenses at
							 Present Line Charge and Assessment, as adjusted (a)
_________
4
Prior period actual revenues (Over)/Under Expenses
							 (b)
_________
5
Subtotal (Line 3 plus Line 4)
_________
6
Projected increase/(decrease) to cash under proposed line
							 charge and assessment before cash adjustment (One-Fourth of Line 5)
_________
7
Projected Cash Balance at proposed line charge and
							 assessment before cash adjustment (Line 1 plus Line 6)
_________
_________
NOTES:
(a) Amount of Line 17, Column E, Schedule A-3.
(b) Amount from Line 17, Column D, Schedule A-4.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit H - Call Volumes and Lines and Assessments (Schedule A-8)

Current through Register Vol. 48, No. 28, July 12, 2024
TRS Call Volume
Lines and Equivalents
Line
Month
Actual Prior Cal Yr
Proj Period
Diff Col D - Col C
Actual Prior Cal Yr
Proj Period
Diff Col G - Col F
(A)
(B)
(C)
(D)
(E)
(F)
(G)
(H)
1
Jan
_________
_________
_________
_________
2
Feb
_________
_________
_________
_________
3
Mar
_________
_________
_________
_________
4
Apr
_________
_________
_________
_________
5
May
_________
_________
_________
_________
6
June
_________
_________
_________
_________
7
July
_________
_________
_________
_________
8
Aug
_________
_________
_________
_________
9
Sept
_________
_________
_________
_________
10
Oct
_________
_________
_________
_________
11
Nov
_________
_________
_________
_________
12
Dec
_________
_________
_________
_________
_________
_________
13
Total
_________
_________
_________
_________
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit I - Depreciation Schedule (Schedule A-9)

Current through Register Vol. 48, No. 28, July 12, 2024
Line
(A)
Description
(B)
Actual Prior Cal Yr 12/31 Prop and
							 Equipment At Cost
(C)
Proj Period (Year) Additions
(D)
Proj Period (Year) Retirements
(E)
Proj Period 12/31 Prop and Equipment At
							 Cost
(F)
Average Useful Life
(G)
Proj Period Depreciation Expense
(H)
1
Buildings
_________
_________
_________
_________
_________
_________
2
Computer Equipment
_________
_________
_________
_________
_________
_________
3
Computer Software
_________
_________
_________
_________
_________
_________
4
Furniture and Fixtures
_________
_________
_________
_________
_________
_________
5
Equipment
_________
_________
_________
_________
_________
_________
6
Other:
_________
_________
_________
_________
_________
_________
7
Total
_________
_________
_________
_________
_________
_________
Reconciliation of Accumulated Depreciation
12/31/ Accumulated Depreciation
Accumulated Depreciation Associated With
							 Retirements
(Year) Depreciation Expense
12/31/ Accumulated Depreciation
8
_________
_________
_________
_________
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit J - Projected Payroll Expenses, As Adjusted (Other than DPRS Payroll Expenses) (Schedule A-10) (Repealed)

Current through Register Vol. 48, No. 28, July 12, 2024
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit L - Comparative Actual and Projected Balance Sheets, At Proposed Line Charge and Assessment, As Adjusted (Schedule A-12)

Current through Register Vol. 48, No. 28, July 12, 2024
Line
(A)
Description
(B)
Actual Prior Calendar Year 12/31/
(C)
Projected 12/31/
(D)
1
ASSETS
2
Current Assets:
3
Cash, Cash Equivalents and Other Cash
							 Investments
_________
_________
4
Accounts Receivable
_________
_________
5
Interest Receivable
_________
_________
6
Prepaid Distribution Expenses
_________
_________
7
Other
_________
_________
8
Total Current Assets
_________
_________
9
Property and Equipment:
10
Computer Equipment and Software
_________
_________
11
Furniture and Fixtures
_________
_________
12
Equipment
_________
_________
13
Less: Accumulated Depreciation
_________
_________
14
Property and Equipment, Net
_________
_________
15
Other
_________
_________
16
Total Assets
_________
_________
17
LIABILITIES AND FUND BALANCE
18
Current Liabilities:
19
Accounts Payable:
20
TRS
_________
_________
21
Other
_________
_________
22
Total Current Liabilities
_________
_________
23
Fund Balance:
24
Beginning Balance
_________
_________
25
Revenues Over/(Under) Expenses
_________
_________
26
Ending Balance
_________
_________
27
Total Liabilities and Fund Balance
_________
_________
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 755 - TELECOMMUNICATIONS ACCESS FOR PERSONS WITH DISABILITIES › Subpart F - LINE CHARGE AND ASSESSMENT ADJUSTMENT MECHANISM › Exhibit M - Comparative Actual and Projected Statements of Revenues and Expenses at Proposed Line Charge, As Adjusted (Schedule A-13) (Repealed)

Current through Register Vol. 48, No. 28, July 12, 2024
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart A - GENERAL PROVISIONS › Section 756.15 - Dispute Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
a) The system
				provider shall assign to one or more of its personnel the duty of hearing any
				dispute by a relay service user. The personnel shall consider the user's allegations
				and shall explain the user's situation and system provider's assertions in
				connection therewith. The personnel shall be authorized to act on behalf of the
				system provider in resolving the complaint and shall be available during all hours
				for this duty.
b) The system provider
				shall direct its personnel engaged in personal contact with the user seeking dispute
				resolution under the provisions of this Part to inform the user of his/her right to
				have the problem considered and acted upon by supervisory personnel of the relay
				service where any dispute cannot be resolved.
c) Should a user express nonacceptance of the
				decision of supervisory personnel, the supervisory personnel shall then inform the
				user of his/her right to have the problem reviewed by ITAC, and shall furnish the
				user with the telephone number and address of ITAC.
d) The system provider shall maintain a log of
				consumer complaints and must retain the log until the next application for
				certification by the FCC is granted. The log shall include, at a minimum, the date
				the complaint was filed, the nature of the complaint, the date of resolution, and an
				explanation of the resolution.
e) In
				cases where the dispute is not resolved, ITAC shall direct its personnel to inform
				the user of his/her right to have the problem reviewed by the Commission and shall
				furnish the user with the telephone number and address of the Staff Liaison. In
				addition, ITAC shall offer the assistance of the Advisory Council pursuant to
				Section
				756.305(b).
f) Billing disputes
1) When a customer disputes a particular bill, the
				customer's telecommunications carrier shall not discontinue service for nonpayment
				so long as the customer:
A) pays the undisputed
				portion of the bill;
B) pays all future
				periodic bills by the due date; and
C)
				enters into discussion with the customer's telecommunications carrier to settle the
				dispute.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart A - GENERAL PROVISIONS › Section 756.30 - Waiver

Current through Register Vol. 48, No. 28, July 12, 2024
If ITAC, on behalf of the telecommunications carriers, determines
				  that compliance with any portion of this Part is technologically or financially
				  infeasible, it may request a waiver of such provision. A request for a waiver shall
				  be made by petition and shall set forth a full statement of the reason for the
				  requested waiver. The burden of proof in any request for a waiver shall be upon ITAC
				  and ITAC must show, among other things, that such modification would not violate any
				  legislative mandate. If the Commission grants such waiver, it may specify the period
				  for which such waiver is granted.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.100 - Components of Relay Service

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each
				telecommunications carrier shall provide intrastate service whereby a person with a
				hearing or speech disability can communicate with voice telephone users through the
				use of a trained CA or functionally equivalent technology. At a minimum, relay
				service shall:
1) Provide text-to-voice and
				voice-to-text relay service;
2) Be
				capable of communicating with ASCII or Baudot format at any speed generally in
				use;
3) Provide speech-to-speech relay
				service;
4) Provide Spanish language
				relay service;
5) Provide VCO, two-line
				VCO, VCO-to-TTY, and VCO-to-VCO;
6)
				Provide HCO, two-line HCO, HCO-to-TTY, HCO-to-HCO; and
7) Provide access via the 7-1-1 dialing code to
				all relay services as a toll free call.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.105 - Relay Service Execution and Administration

Current through Register Vol. 48, No. 28, July 12, 2024
Each telecommunications carrier shall:
a) Fund the relay service in part through tariffed
				charges or, when authorized to do so by Section 13-501(c) of the Act, through
				charges included in a written service offering on its website to relay service users
				as provided in Section
				756.125(a).
				The telecommunications carriers shall derive the balance of the relay service
				funding requirements from the revenues collected as authorized by the Commission
				pursuant to Section 13-703(c) and (f) of the Act;
b) Jointly administer the relay service through
				the ITAC, on behalf of the carriers;
c)
				Direct the ITAC, on behalf of the carriers, to develop and circulate, pursuant to
				the requirements of Section
				756.115, a
				Request-for-Proposal (RFP) for the provision of the relay system;
d) Direct the ITAC, on behalf of the carriers, to
				establish a system provider selection procedure pursuant to the requirements of
				Section 756.115;
e) Direct the ITAC, on
				behalf of the carriers, to contract, pursuant to Section
				756.120,
				with a system provider for the provision of the relay system;
f) Bill and collect charges for relay-assisted
				calls pursuant to the requirements of Sections
				756.125(a)
				and
				756.220;
				and
g) Retain individual and collective
				responsibility for ensuring the provision and maintenance of the relay service
				consistent with the standards set forth in this Part.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.110 - Publicity Concerning Relay Service

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				Telecommunications carriers or ITAC, on their behalf, shall publicize the relay
				service to increase awareness of the availability and use of all forms of TRS
				offered in Illinois. Efforts to educate the public about TRS should extend to all
				segments of the public, including individuals who are hard of hearing or speech
				disabled and senior citizens, as well as members of the general population.
				Publicity shall include, at a minimum:
1) Annual
				bill inserts and notices published in the directories;
2) Placement of TRS instructions in telephone
				directories, through directory assistance services, and incorporation of TTY numbers
				in telephone directories; and
3) Ongoing
				education and outreach programs that publicize the availability of TRS in a manner
				reasonably designed to reach the largest number of consumers in a cost-effective
				manner.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.116 - Commission Approval of Proposal

Current through Register Vol. 48, No. 28, July 12, 2024
a) If, after
				evaluating all proposals, the ITAC Board determines that it is able to accept a
				proposal, it shall file a petition with the Commission seeking approval of the
				proposal. As part of the petition, the ITAC Board shall attach testimony supporting
				this determination and explaining the rationale for its selection. The Commission
				shall set the matter for a pre-hearing conference within 21 days of the filing of
				the petition.
b) The ITAC Board shall
				serve a copy of the petition and the supporting testimony on the Advisory Council
				and the Staff Liaison at the time of the filing with the Commission.
c) Based upon the requirements of the Act, this
				Part, and the RFP, the Commission shall either:
1)
				Approve the ITAC selection and direct the Board to accept the proposal. The
				Commission shall approve the selection if the proposal has been shown to meet the
				relay service program standards and specifications of this Part and to be the most
				cost-effective method of providing the service, as required by Section 13-703 of the
				Act;
2) Deny the ITAC selection and
				specify another proposal that the ITAC shall be directed to accept because it meets
				the relay service program standards and specification of this Part and it is the
				most cost-effective method of providing the service; or
3) Deny the ITAC selection and direct the Board to
				develop and issue a new RFP, to reissue its prior RFP, or to request any and all
				bidders to supplement their proposals to conform to the RFP.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.120 - System Provider Interactions

Current through Register Vol. 48, No. 28, July 12, 2024
a) Upon
				Commission approval and ITAC acceptance of a proposal, the ITAC and the selected
				respondent shall draft a contract in which each telecommunications carrier shall
				concur as a party. The terms of the contract shall be consistent with the conditions
				of the proposal. This contract shall be filed with the Commission by a petition
				pursuant to 83 Ill. Adm. Code 200 and shall take effect only upon Commission
				approval. The Commission shall approve the contract if it is consistent with the
				specifications of Section 13-703(b) of the Act, this Part, the RFP, and the selected
				proposal.
b) Upon Commission approval of
				the contract, the selected respondent shall be designated as the system
				provider.
c) In addition to the
				provisions of subsection (a), the following general conditions shall apply to the
				contract between ITAC, on behalf of the carriers, and the system provider:
1) The system provider shall comply with the
				reporting requirements in Section
				756.215.
2) The ITAC, on behalf of the carriers, shall
				perform a yearly evaluation of the system provider's operations to determine
				compliance with the contract. The system provider shall be required to address any
				reported service deficiencies.
3) The
				contract shall state the terms under which it may be amended.
4) The contract shall state the terms under which
				it may be unilaterally terminated by ITAC or the system provider.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart B - TELECOMMUNICATIONS CARRIER OBLIGATIONS › Section 756.125 - Filing Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
In addition to the filing requirements prescribed in other
				  Sections of this Part, the following filing requirements shall apply:
a) Each telecommunications carrier shall file a
				tariff or include a written service offering on its website:
1) Providing a description of the relay service
				functions offered, that shall include, at a minimum, those mandated in Section
				756.100;
				and
2) Setting forth the basis for rates
				that shall be charged for relay-assisted calls.
A)
				Local TRS payphone calls shall be free.
B) TRS users shall not be charged for local calls
				placed or received through the relay system. For calls other than local calls, TRS
				users shall pay rates no greater than the rates paid for functionally equivalent
				voice communication services with respect to those factors as the duration of the
				call, the time of day, and the distance from the point of origination to the point
				of termination.
C) Any discounts that
				would apply to a direct call between the originating and terminating points on the
				same day, time and duration of the relay-assisted call shall be applied to the
				charges billed for the relay-assisted call.
D) Access via the 7-1-1 dialing code to all relay
				services shall be toll free.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS › Section 756.200 - Relay Service General Quality Standards

Current through Register Vol. 48, No. 28, July 12, 2024
Service provided under this Part shall conform to 83 Ill. Adm.
				  Code 730 or 737, as applicable, unless specifically indicated otherwise in this
				  Part. In addition, no rule in this Part is intended to discourage or impair the
				  development of improved technology that fosters the availability of
				  telecommunications to persons with disabilities.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS › Section 756.210 - Communications Assistant Standards

Current through Register Vol. 48, No. 28, July 12, 2024
a) TRS
				providers are responsible for requiring that all CAs shall be sufficiently trained
				to effectively meet the specialized communications needs of individuals with hearing
				and speech disabilities. The system provider may request such training from
				organizations with prior experience in the provision of services to persons with
				disabilities. In addition, each CA shall have competent skills in typing, grammar,
				spelling, interpretation of typewritten ASL, and familiarity with hearing and speech
				disability cultures, languages and etiquette. CAs must possess clear and articulate
				voice communications. CAs must provide a typing speed of a minimum of 60 words per
				minute. Technological aids may be used to reach the required typing speed. Providers
				must give oral-to-type tests of CA speed. TRS providers are responsible for
				requiring that VRS CAs are qualified interpreters.
b) CAs are prohibited from disclosing the content
				of any relayed conversation regardless of content and, with a limited exception for
				STS CAs, from keeping records of the content of any conversation beyond the duration
				of a call.
1) Except for purposes of billing calls
				and as otherwise required or permitted by law, CAs shall not reveal information
				about any call, including the fact that the call occurred.
2) At the request of the user, STS CAs may retain
				information from a particular call in order to facilitate the completion of
				consecutive calls. The caller may request the STS CA to retain such information, or
				the CA may ask the caller if he wants the CA to repeat the same information during
				subsequent calls. The CA may retain the information only for as long as it takes to
				complete the subsequent calls.
3)
				Appropriate measures must be taken by relay providers to ensure that confidentiality
				of VRS users is maintained.
4) When
				training new CAs by the method of sharing past experiences, the trainers shall not
				reveal any of the following information:
A) Names,
				genders, or ages of the parties to the call;
B) Originating or terminating points of call;
				and
C) Specifics of the information
				conveyed in the call.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS › Section 756.215 - System Provider Reporting Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) The
				system provider shall maintain its records of relay service operations so as to
				permit review and determination of relay service results. Such records shall be made
				available during normal business hours for inspection by an individual
				telecommunications carrier, the ITAC, the Commission, the Advisory Council, or the
				Staff Liaison.
b) The system provider
				shall perform traffic studies and maintain records to the extent and frequency
				necessary to determine that the requirements of this Part and the contract are being
				met.
c) The system provider shall
				provide to the ITAC an annual report of operations, traffic patterns and accounting
				details of the relay system. The annual report shall be submitted to ITAC no later
				than February 28 of each year.
d) The
				ITAC, on behalf of the carriers, is obligated to review the relay system operations
				in order to assure the furnishing of service in accordance with the standards set
				forth in this Part.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS › Section 756.220 - Relay Service Billing and Collection Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any disputes or customer refusals to pay
				charges assessed for relay-assisted calls shall be governed by Section
				756.15.
b) Uncollectible charges for relay-assisted calls
				shall be determined and treated the same as a telecommunications carrier's or IXC's
				other uncollectible charges.
c)
				Nonpayment of charges for relay-assisted calls shall be treated the same as
				nonpayment of other monthly charges collected from customers by telecommunications
				carriers or IXCs.
d) All billing for TRS
				shall comply with the requirements of Section
				756.125(a) and
				(b).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart C - RELAY SERVICE PROGRAM STANDARDS AND SPECIFICATIONS › Section 756.225 - Relay Service Revenues

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each
				telecommunications carrier shall remit to ITAC the revenues collected each month
				pursuant to Section 13-703(c) of the Act. Each Interconnected VoIP provider and each
				wireless carrier, with the exception of prepaid wireless telecommunications
				services, shall remit to ITAC the revenues collected each month pursuant to Section
				13-703(f) of the Act. Each seller of prepaid wireless telecommunications services
				shall collect from its customers an assessment, as required by Section 13-703(f) of
				the Act and ordered by the Commission, and remit the assessment to the Illinois
				Department of Revenue. The Commission will distribute to ITAC amounts available to
				the Commission for distribution to ITAC, from remittances to the Illinois Department
				of Revenue, pursuant to Section 13-703(f).
b) From those revenues ITAC, on behalf of the
				carriers, shall pay the system provider for any fees or charges due under the
				contract specified in Section
				756.120.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart D - OVERSIGHT AND REVIEW › Section 756.300 - Staff Liaison

Current through Register Vol. 48, No. 28, July 12, 2024
a) The Executive
				Director of the Illinois Commerce Commission shall appoint one Staff member to act
				as Staff Liaison to the programs required by Section 13-703 of the Act. The Staff
				Liaison shall serve as a contact person and advisor to the Advisory Council for the
				relay system program.
b) The Staff
				Liaison shall maintain a log of consumer complaints about TRS and must retain the
				log until the next application for FCC certification is granted. The log shall
				include, at a minimum, the date the complaint was filed, the nature of the
				complaint, the date of resolution, and an explanation of the resolution. Summaries
				of the logs must be submitted annually to the FCC and at the time of
				certification.
c) The name of the Staff
				Liaison as contact person or office for TRS consumer information and complaints
				about intrastate TRS shall be submitted to the FCC. This submission must include, at
				a minimum, the name and address of the State office that receives complaints,
				grievances, inquiries and suggestions, voice and TTY telephone numbers, fax number,
				e-mail address, and physical address to which correspondence should be
				sent.
d) The Staff Liaison shall be
				responsible for the compilation and coordination of the FCC filing for State relay
				certification or recertification. In addition, the Staff Liaison is responsible for
				coordination of the notification to the FCC of substantial changes in the State's
				TRS program within 60 days after the changes occur.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart D - OVERSIGHT AND REVIEW › Section 756.305 - Advisory Council Rights

Current through Register Vol. 48, No. 28, July 12, 2024
a) ITAC and the
				telecommunications carrier shall serve notice of all filings, reports, or other
				information pertaining to the relay service provided to the Commission on the
				chairperson of the Advisory Council.
b)
				Upon the receipt of complaints concerning the relay service, the system provider,
				ITAC or the telecommunications carrier staff shall inform the complainant that if
				the complainant remains dissatisfied in the complainant's dispute, the complainant
				may contact the Advisory Council. The system provider, ITAC, or the
				telecommunications carrier staff shall provide the complainant with the name,
				telephone number and business address of designated members of the Advisory Council
				and inform the recipient that the Advisory Council may be able to aid the
				complainant in the complainant's dispute.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 756 - TELECOMMUNICATIONS RELAY SERVICES › Subpart D - OVERSIGHT AND REVIEW › Section 756.310 - Biannual Workshop

Current through Register Vol. 48, No. 28, July 12, 2024
The Staff Liaison shall include a review of the relay service
				  program's development on its agenda for the biannual workshop required by 83 Ill.
				  Adm. Code
				  755.415.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart A - GENERAL PROVISIONS › Section 757.15 - Dispute Procedures

Current through Register Vol. 48, No. 28, July 12, 2024
Low-income subscribers seeking or receiving benefits under the
				  Illinois UTSAP program may appeal to the Commission's Consumer Services Division
				  pursuant to 83 Ill. Adm. Code 735.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.200 - Service Requirement

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each LEC shall
				participate in the local exchange service portions of the Universal Telephone
				Service Assistance Program (UTSAP) as required and authorized by Section 13-301.1 of
				the Public Utilities Act and as ordered by the Commission. All voluntary
				contributions received by an LEC under Section
				757.205 shall be
				forwarded to the UTSAP Administrator, consistent with the provisions of Section
				757.210(d).
				The UTSAP Administrator shall invest these funds in:
1) Securities backed by the United States
				government or its agencies;
2)
				Investment grade bonds with remaining terms to maturity of three years or
				less;
3) Mutual funds that invest no
				less than 80% of their assets in bonds backed by the United States government or its
				agencies;
4) Investment grade bonds,
				with weighted-average remaining terms to maturity of three years or less;
				or
5) Federal Deposit Insurance
				Corporation (FDIC)-insured certificates of deposit, FDIC-insured money market
				accounts, and other cash equivalent FDIC-insured investments.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.205 - UTSAP Funding

Current through Register Vol. 48, No. 28, July 12, 2024
a) All funding for UTSAP
				will be by voluntary contributions.
b)
				Customers wishing to participate in the funding of UTSAP may do so by electing to
				contribute, on a monthly basis, a fixed amount to be included by the LEC on the
				customer's monthly bill for local exchange service. This contribution shall not
				reduce the customer's total amount due for local exchange services or other charges
				appearing on the bill.
c) Residential
				customers may elect to contribute either $.50, $1.00, $2.00 or $5.00 per month.
				Business customers may elect to contribute $1.00, $5.00, $10.00 or $25.00 per month.
				Contributions will be collected on a recurring basis each month from the customer's
				bill remittance and will be reported and transferred to the UTSAP Administrator as
				specified in Section
				757.210(c).
d) Customers may elect to discontinue or change
				the amount of the monthly contribution on their bill at any time upon providing at
				least 30 days' notice to the LEC.
e)
				LECs shall provide local exchange service customers the ability and the opportunity
				to make the elections referred to in subsections (b), (c) and (d) on the bill
				inserts required by Section
				757.220(a).
f) Failure by the customer in any month to remit
				the entire billed amount shall reduce the UTSAP contribution accordingly.
g) One time or periodic contributions in excess of
				those amounts shown in subsection (d) shall be made directly to the UTSAP
				Administrator.
h) There are no other
				funding requirements on any party or individual for UTSAP above and beyond those
				shown in this Section.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.210 - UTSAP Recovery

Current through Register Vol. 48, No. 28, July 12, 2024
Costs incurred as a result of providing local exchange service
				  under Section
				  757.200 shall be
				  recovered in the following manner:
a) The
				LECs shall deduct the local exchange service charge waivers provided to participants
				for local exchange service obligations and any additional local exchange service
				charge waivers of the initial local exchange service installation charge as
				specified in Section
				757.200 from the
				voluntary UTSAP contributions. Each LEC shall forward to the UTSAP Administrator
				voluntary UTSAP contributions net of installation local exchange service charge
				waivers and Lifeline local exchange service charge waivers provided pursuant to
				Section
				757.200(c).
b) The LECs shall be allowed to recover their
				administrative costs associated with the UTSAP from the voluntary UTSAP
				contributions. If seeking recovery, administrative costs shall be reported by LECs
				annually to the Commission and the UTSAP Administrator through reports in the form
				of Exhibit B.
c) Each LEC with more than
				35,000 access lines shall report in the form of Exhibit C and remit monthly to the
				UTSAP Administrator, and shall report quarterly in the form of Exhibit A to the
				Commission and the UTSAP Administrator. Each LEC with 35,000 or fewer access lines
				shall report quarterly in the form of Exhibits A and C to the Commission and the
				UTSAP Administrator, and shall remit quarterly to the UTSAP Administrator.
d) The monthly LEC reports to the UTSAP
				Administrator required of LECs with more than 35,000 access lines shall be in the
				form of Exhibit C and shall include:
1) the total
				UTSAP contributions billed, less adjustments for previous months UTSAP contributions
				billed but not collected;
2) the total
				amount of local exchange service obligations waived;
3) the amount of the additional local exchange
				service charge waivers of the initial local exchange service installation charges as
				specified in Section 757.200; and
4) any
				allowable administrative expenses incurred as specified in subsection (b).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.215 - UTSAP Administrator

Current through Register Vol. 48, No. 28, July 12, 2024
a) All Illinois
				LECs shall be members of the Universal Telephone Assistance Corporation (UTAC), an
				Illinois not-for-profit corporation that will serve as the UTSAP
				Administrator.
b) The UTAC Board will
				consist of 9 members. There shall be three classes of directors: one class
				consisting of 5 directors who shall be elected from five or more nominations made by
				the LECs, one class consisting of two directors who shall be elected from two or
				more nominations made by the Attorney General and the Citizens Utility Board, and
				one class consisting of two directors who shall be elected from two or more
				nominations made by the National People's Action, the Community Action for Fair
				Utility Practice, and the South Austin Coalition Community Council. The directors of
				all three classes shall be elected by a vote of the members of UTAC.
c) The responsibilities of the UTAC, as the UTSAP
				Administrator, shall be:
1) to administer a
				statewide UTSAP pool to which all LECs will report UTSAP contributions and
				expenses.
2) to collect UTSAP
				contributions net of installation and Lifeline local exchange service charge waivers
				provided pursuant to Section
				757.200(c)
				and reimburse LECs for their administrative expenses.
3) to advise the Commission at any time that the
				total program costs exceed or will exceed the total contributions, so that the
				Commission may consider suspending any UTSAP programs or reducing the amount of
				assistance until such time as there are sufficient funds available to offset the
				costs.
4) to assess the total UTSAP
				costs and the total UTSAP revenues and to petition the Commission pursuant to
				Section
				757.200(b) and
				(d) for the purpose of recommending any changes in
				the local exchange service charge waiver amounts, the establishment of any new UTSAP
				programs, or the discontinuance of any existing programs.
5) to provide external promotion and advertising
				of UTSAP programs in conformance with and in addition to that specified in Section
				757.220.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.220 - UTSAP Contribution Solicitation and Program Publicity

Current through Register Vol. 48, No. 28, July 12, 2024
a) All LECs shall publicize the UTSAP to encourage
				contributions.
1) Annually, each LEC shall notify
				its local exchange service customers that they may elect to participate in the
				funding of UTSAP by electing to contribute, on a monthly basis, a fixed amount to be
				included in monthly bills until canceled by the customer.
2) The customer notification specified in
				subsection (a)(1) shall be in the form of an insert in the customer bill. The
				mailing will specify fixed monthly amounts from which customers wishing to
				contribute may choose. In addition, the bill insert shall contain a phone number,
				post card or a mailing address that the customer may use to contact the LEC in order
				to initiate monthly contribution billing.
3) On an ongoing basis, at least once each
				quarter, each LEC shall solicit UTSAP contributions from its local exchange service
				customers through bill inserts, news releases, LEC publications or other suitable
				means.
4) The LEC will inform customers
				that they may contribute to UTSAP in connection with all orders for new service
				installation or move of service within the LEC's territory.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.225 - UTSAP Eligibility

Current through Register Vol. 48, No. 28, July 12, 2024
a) In order to be
				eligible to receive benefits under the UTSAP Program described in this Subpart C, an
				individual must meet the Lifeline Program eligibility criteria adopted by the FCC in
				47 CFR
				54.409, as amended through the FCC's Third Report
				and Order, Further Report and Order and Order on Reconsideration, FCC 16-38, WC
				Docket Nos. 11-42, 09-197 and 10-90 (released April 27, 2016).
b) Benefits available under the UTSAP program
				shall be limited to one discount per household at the principal place of residence
				of the eligible subscriber.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.230 - UTSAP Application Procedure and Processing

Current through Register Vol. 48, No. 28, July 12, 2024
The LECs shall be responsible for processing all UTSAP
				  applications related to local exchange service.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.235 - LEC UTSAP Eligibility Determination

Current through Register Vol. 48, No. 28, July 12, 2024
The LEC shall verify that the individual in the UTSAP for local
				  exchange service qualifies as an eligible subscriber or eligible new subscriber, as
				  applicable. The LEC may rely on eligibility verification provided by a National FCC
				  Lifeline Eligibility Verifier, if one is available for the federal Lifeline Program,
				  or directly verify that the individual in the UTSAP for local exchange service
				  qualifies as an eligible subscriber or eligible new subscriber, as
				  applicable.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.245 - UTSAP Filing Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) LECs
				shall provide for, in tariffs filed with the Commission or in written service
				offerings available on their websites, an additional local exchange service charge
				waiver of the initial local exchange service installation charge and/or a Lifeline
				local exchange service charge waiver pursuant to orders of the Commission under
				Section
				757.200
				authorizing such supplemental assistance programs.
b) UTAC shall file with the Commission, on a
				quarterly basis, a report containing the information specified in Exhibit
				D.
c) UTAC shall file with the
				Commission copies of the minutes of all meetings of the Board of Directors of
				UTAC.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart C - UNIVERSAL TELEPHONE SERVICE ASSISTANCE PROGRAM › Section 757.250 - LEC Filing Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
Each LEC shall complete Exhibit A and file an original of this
				  report with the Chief Clerk of the Illinois Commerce Commission within 30 days after
				  the end of each calendar quarter. Any LEC seeking administrative cost reimbursement
				  shall complete Exhibit B and file an original of this report with the Chief Clerk of
				  the Illinois Commerce Commission within 30 days after the end of each calendar
				  year.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart D - STAFF LIAISON › Section 757.300 - Staff Liaison

Current through Register Vol. 48, No. 28, July 12, 2024
a) The Executive
				Director of the Illinois Commerce Commission shall appoint one Staff member to act
				as Staff Liaison to the programs provided under this Part. The Staff Liaison shall
				serve as contact person, advisor, and monitor of the UTSAP Administrator and
				low-income residential customers.
b) The
				UTSAP Administrator and the LECs shall serve one copy of all filings, reports or
				other information provided to the Commission under this Part on the Staff
				Liaison.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart E - LIFELINE SERVICE › Section 757.400 - Lifeline Service Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each
				eligible telecommunications carrier shall participate in the Lifeline Program
				adopted by the FCC in 47 CFR 54.Subpart E, as amended through the FCC's Third Report
				and Order, Further Report and Order and Order on Reconsideration, FCC 16-38, WC
				Docket Nos. 11-42, 09-197 and 10-90 (released April 27, 2016). This incorporation
				does not include any later amendments or editions.
b) Each eligible telecommunications carrier shall
				comply with all Lifeline Program requirements adopted by the FCC in 47 CFR
				54.Subpart E, as amended through the FCC's Third Report and Order, Further Report
				and Order and Order on Reconsideration, FCC 16-38, WC Docket Nos. 11-42, 09-197 and
				10-90 (released April 27, 2016). This incorporation does not include any later
				amendments or editions.
c) Each eligible
				telecommunications carrier shall meet additional Lifeline service requirements, if
				any, established by Commission Order.
d)
				Each eligible telecommunications carrier shall complete Exhibit A and file an
				original of this report with the Chief Clerk of the Illinois Commerce Commission
				within 30 days after the end of each calendar quarter. Carriers that have eligible
				telecommunications carrier designations for both wireline and wireless operations
				shall report separately for wireline and wireless operations. Any LEC seeking
				administrative cost reimbursement shall complete Exhibit B and file an original of
				this report with the Chief Clerk of the Illinois Commerce Commission within 30 days
				after the end of each calendar year.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart E - LIFELINE SERVICE › Section 757.425 - Lifeline Eligibility

Current through Register Vol. 48, No. 28, July 12, 2024
In order to be eligible to receive benefits under the Lifeline
				  Program described in this Subpart E an individual must:
a) Meet Lifeline Program eligibility criteria
				adopted by the FCC in 47 CFR 54.Subpart E, as amended through the FCC's Third Report
				and Order, Further Report and Order and Order on Reconsideration, FCC 16-38, WC
				Docket Nos. 11-42, 09-197 and 10-90 (released April 27, 2016). This incorporation
				does not include any later amendments or editions.
b) Meet additional eligibility criteria, if any,
				established by the Commission pursuant to Section
				757.200(d).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 757 - TELEPHONE ASSISTANCE PROGRAMS › Subpart F - BIAS ASSISTANCE › Exhibit B - LEC Annual Report to the Commission

Current through Register Vol. 48, No. 28, July 12, 2024
LOCAL EXCHANGE COMPANY:
FOR CALENDAR YEAR ENDING:
UTSAP EXPENDITURE REPORT
Calendar Year
1.
Telecommunications Expenses
a. Billing and Data Processing
$ ____________
b. Customer Notification and Bill Inserts
_____________
c. Certification Administration (LEC) and Contact
							 Time
_____________
(Total of Lines 1-5 below)
_____________
1. Materials
_____________
2. Postage
_____________
3. Transportation Expenses
_____________
4. Preprinted Forms
_____________
5. Other
_____________
d. Certification Administration (HFS/SSI)
_____________
e. Service Representative Training
_____________
f. Other, please specify
_____________
____________________________
TOTAL
$ ____________
Less UTSAP Reimbursement Received
$ ____________
BALANCE
$ ____________
2.
Notes: