Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 1326 - REQUIREMENTS FOR PRIVATE BUSINESS SWITCH SERVICE TO COMPLY WITH THE EMERGENCY TELEPHONE SYSTEM ACT › Subpart A - GENERAL PROVISIONS › Section 1326.105 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
"9-1-1 Authority" means the ETSB or qualified governmental entity
				  that provides for the management and operation of a 9-1-1 system within the scope of
				  those duties and powers prescribed by the Emergency Telephone System Act (ETSA) [50
				  ILCS 750 ].
"Act" or "ETSA" means the Emergency Telephone System Act [50 ILCS
				  750 ].
"Automatic Location Identification" or "ALI" means the automatic
				  display at the PSAP of the caller's telephone number, the address/location of the
				  telephone, and supplemental emergency services information.
"Automatic Number Identification" or "ANI" means the automatic
				  display on the PSAP monitor of the telephone number associated with the access line
				  from which a call originates.
"Call Referral" means a 9-1-1 service in which the Private
				  Emergency Answering Point (PEAP) operator provides the calling party with the
				  telephone number of the appropriate public safety agency or other providers of
				  emergency services.
"Call Relay" means a 9-1-1 service in which the PEAP operator
				  takes the pertinent information from the caller and relays that information to the
				  appropriate public safety agency or other emergency responders.
"Call Transfer" means a 9-1-1 service in which the PEAP operator
				  receiving a call transfers the incoming call to the appropriate public safety agency
				  or other emergency responders.
"Centrex Type Service" means a telecommunications system that is
				  central office based and has feature characteristics similar to a private branch
				  exchange (PBX). The switching of calls, both intercom and local/long distance, is
				  performed at the local exchange carriers' facilities.
"Commission" means the Illinois Commerce Commission.
"Department" means the Department of State Police.
"Direct Dispatch" means a 9-1-1 service that provides for the
				  direct dispatch, by a PEAP operator, of the appropriate public safety agency or
				  other emergency responders upon receipt of a telephone request for those services
				  and the decision as to the proper action to be taken.
"Distinct Location Identification" or "DLI" means an additional
				  location identification that provides specific identification of a building, complex
				  or campus. A DLI could include a floor number, wing name/number, and building
				  name/number for every 40,000 square feet of workspace.
"Emergency Call" means any type of request for emergency
				  assistance, not limited to voice. This may include a session established by
				  signaling with two-way real-time media and involves a human making a request for
				  help.
"Emergency Responders" means other providers of emergency services
				  in addition to public safety agencies and private companies. These responders
				  typically provide security protection, fire protection and medical assistance within
				  a particular entity that handles its internal emergency calls.
"Emergency Telephone System Board" or "ETSB" means a board
				  appointed by the corporate authorities of any county or municipality that provides
				  for the management and operation of a 9-1-1 system within the scope of the duties
				  and powers as prescribed by ETSA. The corporate authorities shall provide for the
				  manner of appointment, provided that members of the board meet the requirements of
				  the statute.
"Enhanced 9-1-1" or "E9-1-1" means an emergency telephone system
				  that includes dedicated network, selective routing, database, ALI, ANI, selective
				  transfer, fixed transfer, and a call back number.
"Location Identification" means the street address of the
				  workspace.
"Private Branch Exchange" or "PBX" means a private telephone
				  system and associated equipment located on the user's property that provides
				  communications between internal stations and external networks.
"Private Business Switch Service" means a telecommunications
				  service, such as Centrex type service, or telecommunications equipment, such as a
				  private branch exchange service (PBX) system. "Private business switch service" does
				  not include key telephone systems or equivalent telephone systems registered with
				  the Federal Communications Commission under
				  47 CFR 68
				  when not used in conjunction with Centrex type and PBX
				  systems. In instances in which Centrex type service is used in conjunction with key
				  telephone systems not emulating PBX functionality, the responsibility for passing
				  ANI and ALI rests with the carrier providing the Centrex. Private business switch
				  services are typically used by, but are not limited to, private businesses,
				  corporations, not for profit organizations, schools, governmental units, and
				  industries for which the telecommunications service is primarily for conducting
				  business.
"Private Emergency Answering Point" or "PEAP" means a place within
				  an entity where the entity operators answer and dispatch emergency calls. An entity
				  must obtain certification to handle internal emergency calls from its internal
				  switch.
"Public Agency" means the State or any unit of local
				  government or special purpose district located in whole or in part within this State
				  that provides police, firefighting, medical or other emergency services,
or
				  has authority to do so [50
				  ILCS 750/2 ].
"Public Safety Agency" means a functional division of a public
				  agency that provides firefighting, police, medical or other emergency
				  services.
"Public Safety Answering Point" or "PSAP" means the initial
				  answering location of an emergency call.
"Text Telephone" or "TT" means a teletypewriter, a device that
				  employs graphic or Braille communication in the transmission of coded signals
				  through a wire or radio communication system.
"TTY" or "Teletypewriter" means a telegraph device capable of
				  transmitting and receiving alphanumeric information over communications channels and
				  capable of servicing the needs of those persons with a hearing or speech
				  disability.
"Workspace" means the physical building area where work is
				  normally performed. A workspace is an area, defined by net square footage, that
				  includes hallways, conference rooms, restrooms, break rooms, and/or storage rooms,
				  but does not include wall thickness, shafts, heating/ventilating/air conditioning
				  equipment spaces, mechanical/electrical spaces, or other similar areas where
				  employees do not normally have access.