California Code of Regulations › Title 16 - Professional and Vocational Regulations › Division 33.1 - Arbitration Certification Program › Article 4 - Certification Procedure › Appendix A - Arbitration Certification Program Department of Consumer Affairs

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
Application for Certification
Pursuant to Title 16, California Code of Regulations, Section
				  3399.1, the undersigned submit(s)
				  to the Arbitration Certification Program of the California Department of
				  Consumer Affairs, this application for certification of the arbitration program
				  described below, accompanied by the materials described in Title 16, California
				  Code of Regulations, Section
				  3399.2.
1.0. GENERAL INFORMATION
1.1 Please provide the names or titles, with the addresses
				  and telephone numbers, of:
1.11 The manufacturer's principal administrator in charge of
				  the arbitration program.
1.12 The administrator in charge of each area or office of
				  the arbitration program located within California.
1.13 The manufacturer's and the arbitration program's agent
				  to whom all communications and notices from the Arbitration Certification
				  Program may be directed.
1.14 The arbitration program's principal place of business,
				  and all other places of business of the arbitration program within
				  California.
1.15 The custodian or custodians of the records which are
				  required to be maintained under Section
				  3398.13 of this subchapter.
1.2 Please provide the names or titles, with addresses and
				  telephone numbers, of the person or persons to whom consumers should give
				  notice of a dispute when consumers are required to directly notify the
				  manufacturer of a dispute, if the manufacturer elects to require that notice
				  under Civil Code Section
				  1793.22(b)(1).
2.0. ARBITRATION PROGRAM
2.1 Please indicate where, in the written operating
				  procedures (Section
				  3399.2(a) (1)) or
				  other materials accompanying this application (Section
				  3399.2(a) (2)),
				  the applicant has set forth the policies and procedures that will implement
				  each of the requirements of this subchapter respectively. Please organize the
				  response to this question by section and subdivision numbers that correspond to
				  each of the sections and subdivisions in Articles 2 and 3 of this
				  subchapter.
2.2 Please describe the steps the applicant has taken and
				  will take to reasonably assure that the policies and procedures to which
				  reference is made in the response to question 2.1 will be implemented.
2.3 Please describe the factors that the applicant requests
				  the Arbitration Certification Program to consider in determining whether the
				  arbitration program is competently staffed at a level sufficient to ensure fair
				  and expeditious resolution of disputes.
2.4 Please describe any methods or amounts of payment by the
				  manufacturer to the arbitration program that are affected by the method by
				  which the dispute is resolved (for instance, by mediation, arbitration, or
				  voluntary settlement) or by the nature of the decision (for instance, payment
				  of money, further repair, or replacement or restitution). Specific dollar
				  amounts need not be provided.
2.5 Please describe how arbitrators are selected and
				  trained.
2.6 Please describe the procedure and criteria for the
				  selection of independent automobile experts so as to ensure their
				  independence.
2.7 Please state the date of your most recent application,
				  and indicate in what respects this application is identical with, or differs
				  from, that application.
2.8 Please identify any other applications submitted by the
				  same sponsor and please indicate in what respects this application is identical
				  with, or differs from those applications.
Dated:
(NAME OF APPLICANT)
________________________________________
(Signature)
Dated:
(NAME OF APPLICANT)
________________________________________
(Signature)