reglab/statecodes huggingface dataset:
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 735 - PROCEDURES GOVERNING THE ESTABLISHMENT OF CREDIT, BILLING, DEPOSITS, TERMINATION OF SERVICE AND ISSUANCE OF TELEPHONE DIRECTORIES FOR LOCAL EXCHANGE TELECOMMUNICATIONS CARRIERS IN THE STATE OF ILLINOIS › Appendix C - Public Notice Concerning Availability of this Part

Current through Register Vol. 48, No. 28, July 12, 2024
PUBLIC NOTICE
PROCEDURES GOVERNING THE ESTABLISHMENT OF
				CREDIT,
BILLING, DEPOSITS, TERMINATION OF SERVICE
AND ISSUANCE OF TELEPHONE DIRECTORIES
ILLINOIS COMMERCE COMMISSION
83 Ill. Adm. Code 735
(General Order 218)
83 Ill. Adm. Code 735 (General Order 218), the rules and regulations
				of the Illinois Commerce Commission prescribing procedures governing establishment
				of credit, billing, deposits, termination of service and issuance of telephone
				directories are on file in this office and open to public inspection.
Copies of 83 Ill. Adm. Code 735 (General Order 218) in the Spanish
				language are also available for inspection.
Any employee will direct you to the place where you may inspect a
				copy of the Commission's rules and will direct you to personnel assigned the duty of
				providing information about them.
Copies of 83 Ill. Adm. Code 735 (General Order 218) may also be
				reviewed and/or obtained at the Commission's offices at 160 North LaSalle Street,
				Chicago, Illinois, or 527 East Capitol Avenue, Springfield,
				Illinois.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart A - GENERAL › Section 736.100 - Application of Part

Current through Register Vol. 48, No. 28, July 12, 2024
This Part shall apply to all wireless eligible telecommunication
				  carriers (WETCs) offering or providing either competitive or noncompetitive
				  telecommunications services as defined in Sections 13-209 and 13-210 of the Public
				  Utilities Act [220 ILCS 5/13-209, 13 -210]. This Part shall only apply to the
				  relationship between a serving WETC and its end user. This Part shall not apply to
				  the relationship between a serving WETC that provides wholesale facilities or
				  services to another serving WETC for provisioning of services to its retail end user
				  customers. For WETCs that are designated as ETC providers for the sole purpose of
				  receiving federal universal service Lifeline support, this Part shall only apply to
				  the Lifeline Supported Services of those WETCs.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart A - GENERAL › Section 736.105 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
As used in this Part, the following terms shall have these
				  definitions:
"Act" means the Public Utilities Act [220 ILCS 5 ].
"Commission" means the Illinois Commerce Commission.
"Customer" means any person, building owner, firm, partnership,
				  corporation, municipality, cooperative, organization, governmental agency, etc.,
				  provided with WETC telecommunications services as defined in Section 13-204 of the
				  Act [220
				  ILCS 5/13-204 ]. "Customer" may also be referred to as "end
				  user."
"End user" means any person, building owner, firm, partnership,
				  corporation, municipality, cooperative, organization, governmental agency, etc.,
				  provided with WETC regulated telecommunications service for consumption, not for
				  resale, as defined in Section 13-204 of the Act [220
				  ILCS 5/13-204 ]. "End user" may also be referred to as
				  "customer."
"Lifeline" means the retail local service offering defined and
				  established at
				  47
				  CFR 54.401 as of February 6, 2013. This
				  incorporation does not include any later amendments or editions.
"Map" means a drawing showing a geographical area in which a WETC
				  furnishes regulated telecommunications services.
"Regulated telecommunications service" means the ability to
				  transmit and receive voice service over the WETC's network at the end user's
				  residence or business location, as identified by the billing or designated address
				  of the account. Regulated telecommunications service refers to Commission
				  regulation, and does not include WETC network performance in other service
				  territories (e.g., roaming) or from other cellular towers at locations away from the
				  billing or designated address.
"Wireless Eligible Telecommunications Carrier" or "WETC" means a
				  wireless telecommunications carrier that has been designated by the Commission as
				  eligible to receive federal universal service funds.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart A - GENERAL › Section 736.110 - Waiver

Current through Register Vol. 48, No. 28, July 12, 2024
The Commission, on application of a company, customer, applicant,
				  or end user or on its own motion, may grant a temporary or permanent waiver from
				  this Part, or any subsections contained in this Part, in individual cases where the
				  Commission finds, after notice and hearing, that:
a) The provision from which the waiver is granted
				is not statutorily mandated;
b) No party
				will be injured by the granting of the waiver; and
c) The rule from which the waiver is granted
				would, as applied to the particular case, be unreasonable or unnecessarily
				burdensome.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart A - GENERAL › Section 736.120 - Enforcement

Current through Register Vol. 48, No. 28, July 12, 2024
Upon complaint or its own motion, the Commission may find,
				  pursuant to a proceeding conducted under the authority of Section 10-101 of the
				  Public Utilities Act [220 ILCS 5/10-101 ], that a WETC has
				  not met the requirements or standards established in this Part. Upon such a finding,
				  the Commission may impose monetary penalties in its discretion under the authority
				  granted it under the Act or choose to withdraw or withhold its positive
				  recommendation, certification or designation to the Federal Communications
				  Commission (FCC) regarding the WETC's eligibility to receive universal service
				  funding.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart B - ENGINEERING › Section 736.305 - Emergency Operation

Current through Register Vol. 48, No. 28, July 12, 2024
a Each WETC shall
				make provisions to meet emergencies resulting from failures of commercial or power
				service, sudden and prolonged increases in traffic, illness of personnel, fire,
				storm, or other natural disasters. Each WETC shall inform employees as to procedures
				to be followed in the event of emergency in order to prevent or minimize
				interruption or impairment of regulated telecommunications service.
b Each WETC shall maintain a reasonable amount of
				back-up power to ensure functionality without an external power source, be able to
				reroute traffic around damaged facilities, and be capable of managing traffic spikes
				resulting from emergency situations
.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart C - STANDARDS OF QUALITY OF SERVICE › Section 736.500 - Adequacy of Service

Current through Register Vol. 48, No. 28, July 12, 2024
Each WETC shall comply with the service quality and consumer
				  protection provisions contained in the Wireless
				  Association® (CTIA) Consumer Code for Wireless
				  Service (CTIA Code). The Commission adopts the version in effect on August 24, 2015.
				  The CTIA Code may be viewed on the Commission's web site at:
				  http://www.icc.illinois.gov.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 736 - SERVICE QUALITY REQUIREMENTS APPLICABLE TO WIRELESS ELIGIBLE TELECOMMUNICATIONS CARRIERS › Subpart D - OTHER WETC REQUIREMENTS › Section 736.555 - WETC Service Area

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each WETC
				shall file with the Commission:
1) a list of
				exchanges for which it is granted ETC status. If a WETC's Commission-defined ETC
				service area includes a portion of an exchange, but less than the entire exchange,
				then that exchange shall be included on the exchange list and shall be identified as
				being served "in part", or
2) a list of
				census blocks for which it is granted ETC status.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart A - GENERAL › Section 737.100 - Application of Part

Current through Register Vol. 48, No. 28, July 12, 2024
This Part shall apply to the provision of competitive retail
				  telecommunications service by Electing Providers, as that term is defined in Section
				  13-506.2(a)(1) of the Public Utilities Act [220 ILCS
				  5/13-506.2(a)(1)], and to the provision of retail
				  telecommunications service classified as competitive pursuant to Section 13-502 or
				  13-506.2(c)(5) of the Act.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart A - GENERAL › Section 737.120 - Waiver

Current through Register Vol. 48, No. 28, July 12, 2024
The Commission, on application of a Local Provider, customer,
				  applicant or end user or on its own motion, may grant a temporary or permanent
				  waiver from this Part, or any individual requirements contained in this Part, in
				  individual cases where the Commission finds that:
a) The provision from which the waiver is granted
				is not statutorily mandated;
b) No party
				will be injured by the granting of the waiver; and
c) The rule from which the waiver is granted
				would, as applied to the particular case, be unreasonable or unnecessarily
				burdensome.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart A - GENERAL › Section 737.130 - Reporting

Current through Register Vol. 48, No. 28, July 12, 2024
a) The requirements of
				Section
				737.130(c) and
				(d) shall not apply to Competitive Non-Electing
				Providers.
b) The requirements of
				Section
				737.130(c) and
				(d) shall apply to an Electing Provider for a
				period of three years after its notice of election becomes effective pursuant to
				Section 13-506.2(b) of the Act. After the three year period, the requirements of
				Section
				737.130(c) and
				(d) shall not apply to the Electing
				Provider.
c) Each Electing Provider
				subject to this subsection (c) shall provide to the Commission on a quarterly basis,
				and in a form suitable for posting on the Commission's website, a public report that
				includes the following data for basic local exchange service quality of service,
				shown for each of the 3 months of the quarter for which the report is filed. The
				report shall be provided to the Commission within 30 days after the end of each
				calendar quarter.
1) With regard to credits due to
				out-of-service conditions lasting more than 30 hours:
A) the total dollar amount of any customer credits
				paid;
B) the number of credits issued
				for repairs between 30 and 48 hours;
C)
				the number of credits issued for repairs between 49 and 72 hours;
D) the number of credits issued for repairs
				between 73 and 96 hours;
E) the number
				of credits issued for repairs between 97 and 120 hours;
F) the number of credits issued for repairs
				greater than 120 hours; and
G) the
				number of exemptions claimed for each of the categories identified in Section
				737.300(b).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart B - STANDARDS OF QUALITY OF SERVICE › Section 737.200 - Service Quality for Basic Local Exchange Service

Current through Register Vol. 48, No. 28, July 12, 2024
A Local Provider shall meet the following service quality
				  standards in providing basic local exchange service.
a) Install basic local exchange service within 5
				business days after receipt of an order from the customer unless the customer
				requests an installation date that is beyond 5 business days after placing the order
				for basic service and to inform the customer of the Local Provider's duty to install
				service within this timeframe. If installation of service is requested on or by a
				date more than 5 business days in the future, the Local Provider shall install
				service by the date requested.
b)
				Restore basic local exchange service for the customer within 30 hours after
				receiving notice that the customer is out of service.
c) Keep all repair and installation appointments
				for basic local exchange service if a customer premises visit requires a customer to
				be present. The appointment window shall be either a specific time or, at a maximum,
				a 4-hour time block during evening, weekend and normal business hours.
d) Inform a customer when a repair or installation
				appointment requires the customer to be present.
e) A Local Provider offering basic local exchange
				service utilizing the network or network elements of another carrier shall install
				new lines for basic local exchange service within 3 business days after provisioning
				of the line or lines has been completed by the carrier whose network or network
				elements are being utilized.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart B - STANDARDS OF QUALITY OF SERVICE › Section 737.220 - Calculation of Performance Data for Installation

Current through Register Vol. 48, No. 28, July 12, 2024
a) For purposes of the annual informational
				reporting requirement of Section
				737.130(d),
				each Electing Provider subject to that subsection shall report the monthly
				percentage of its basic local exchange service installations completed within 5
				business days after the customer requests installation or by a later date as
				requested by the applicant, as subject to the exclusions set forth in Section
				737.300(b).
				For purposes of calculating this percentage, the time it takes to complete a basic
				local exchange service installation shall be measured from the date the customer
				makes that application or request to the date the installation order is completed
				and signed off by the carrier as completed.
b) This Section does not apply to the migration of
				a customer between telecommunications carriers, so long as the customer maintains
				dial tone.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart B - STANDARDS OF QUALITY OF SERVICE › Section 737.230 - Calculation of Performance Data for Out-of-Service Conditions

Current through Register Vol. 48, No. 28, July 12, 2024
a) For purposes of the annual informational
				reporting requirement of Section 737.130(d), each Electing Provider subject to that
				subsection shall report the monthly percentage of basic local exchange service
				out-of-service conditions up to the customer network interface cleared within 30
				hours after outages are reported by the customer.
b) The percentage required to be reported pursuant
				to subsection (a) shall be calculated as follows: each occurrence shall be measured
				from the "create date and time" to the "cleared date and time".
c) The requirement set forth in subsection (a)
				shall be calculated as follows:
1)
Image
or
the "adjusted number of out-of-service conditions not repaired
				  within 30 hours"
2)
Image
or
the "adjusted number of out-of-service calls"
3)
Image
4)
Image
percent repaired
							 within 30 hours
5) Variables used in
				the formulas in subsections (c)(1) through (4) are defined as follows:
a
=
Total number of out-of-service conditions not repaired
							 within 30 hours
b
=
Total number of out-of-service calls received by the
							 Electing Provider
c
=
Subsequent reports for the same out of service
							 condition
d
=
Condition caused by payphone equipment
e
=
Condition caused by customer premises equipment (CPE) or
							 inside wire
f
=
Exclusion due to no access to the property (when access is
							 required)
g
=
Exclusion due to customer requested later
							 appointment
h
=
Exclusion due to emergency situations
i
=
Exclusion due to negligent or willful act on part of
							 customer
o
=
Adjusted number of out-of-service conditions not repaired
							 within 30 hours
p
=
Adjusted number of out-of-service calls received by the
							 Electing Provider
w
=
Out-of-service conditions due to a severe storm, tornado,
							 earthquake, flood or fire, including any severe storm, tornado, earthquake, flood or
							 fire that prevents the Electing Provider from restoring service due to impassable
							 roads, downed power lines or the closing off of affected areas by public safety
							 officials
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart B - STANDARDS OF QUALITY OF SERVICE › Section 737.240 - Calculation of Performance Data for Missed Installation or Repair Appointments

Current through Register Vol. 48, No. 28, July 12, 2024
a) For purposes of the
				annual reporting requirement of Section
				737.130(d),
				each Electing Provider subject to that subsection shall report the monthly number of
				missed installation and repair appointments for customers of basic local exchange
				service made in accordance with the requirement of Section
				737.200(c)
				 (.
b)
				The total number of missed appointments reported pursuant to this Section shall not
				include:
1) those appointments missed due to
				customer-caused delays;
2)
				customer-missed appointments; or
3)
				delayed appointments with respect to which the Electing Provider notified the
				customer of the delay and the reason for that delay no later than 8:00 pm of the day
				prior to the scheduled date of the appointment.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart B - STANDARDS OF QUALITY OF SERVICE › Section 737.250 - Calculation of Performance Data for Trouble Reports

Current through Register Vol. 48, No. 28, July 12, 2024
For purposes of the annual reporting requirement of Section
				  737.130(d),
				  each Electing Provider subject to that subsection shall report the monthly number of
				  trouble reports per 100 access lines, to be calculated by dividing the number of
				  customer-initiated network trouble reports in any given month that are cleared to
				  network dispositions, less customer premises equipment (CPE), inside wire, or
				  emergency situations, by the total number of access lines in service. The rate shall
				  be reported on a per 100 access line basis.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.400 - Safety

Current through Register Vol. 48, No. 28, July 12, 2024
A Local Provider shall furnish, provide and maintain service
				  instrumentalities, equipment and facilities as shall promote the safety, health,
				  comfort and convenience of its patrons, employees and public and as shall be in all
				  respects adequate, reliable and efficient without discrimination or delay. Every
				  Local Provider shall provide service and facilities that are in all respects
				  environmentally safe.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.410 - Emergency Operation

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each Local
				Provider shall make provisions to meet emergencies resulting from failures of
				commercial or power service, sudden and prolonged increases in traffic, illness of
				personnel, fire, storm, or other natural disasters. Each Local Provider shall inform
				employees of the procedures to be followed in the event of an emergency in order to
				prevent or minimize interruption or impairment of telecommunications
				service.
b) Each existing central office
				will contain a reserve battery supply of 5 hours when emergency power generators are
				not installed and 3 hours when they are in place. Central office batteries shall be
				maintained in accordance with Institute of Electrical and Electronic Engineers
				(IEEE) standards as adopted in Section
				737.420,
				and records verifying maintenance shall be kept on site. New central offices or
				central offices being replaced shall contain a reserve battery supply of 8 hours
				when emergency power generators are not installed and 5 hours when they are in
				place. In central offices without installed emergency power generators, a mobile
				power unit shall be available that can be delivered and connected within 5
				hours.
c) In new central offices
				exceeding 3,000 working lines, a permanent power generator shall be installed. For
				existing central offices having over 3,000 lines, permanent power generators shall
				be installed at the time of office replacement or battery replacement.
d) Emergency generator units shall have available
				at least a 12 hour fuel supply.
e)
				Emergency generator units shall be tested under load once a month. A record of the
				test results shall be maintained.
f) The
				requirements of subsections (b) through (e) apply to a Local Provider only to the
				extent that it owns and/or operates central offices.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.420 - Incorporation of National Codes and Standards

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				The Commission adopts as its rules the following portions of the National Electric
				Safety Code (NESC) (1997 edition, approved June 6, 1996, published by the Institute
				of Electric and Electronic Engineers, Inc. (IEEE), 345 East
				47th Street, New York, New York 10017):
1) Section 2 (Definitions of Special
				Terms).
2) Section 9 (Grounding Methods
				of Electric Supply and Communications Facilities).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.430 - Network Outages and Notification

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each Local
				Provider shall inform the Commission verbally or via e-mail of any service
				interruption exceeding 30 minutes duration caused by a complete or partial central
				office failure or complete or partial isolation of an exchange due to toll circuit
				failure, including cut cables. A reportable outage is any one of the following
				occurrences with duration, unless otherwise specified, of at least 30 minutes
				affecting more than 50% of the customers and affecting more than 100 access lines in
				the affected exchange:
1) Toll
				isolation;
2) Loss of dial
				tone;
3) One or more end offices or
				host/remote clusters is isolated from 9-1-1 service;
4) There is loss of ANI/ALI processing;
				or
5) Simplex conditions exceed 5
				days.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.440 - Interoffice Trunks

Current through Register Vol. 48, No. 28, July 12, 2024
Local interoffice trunks and intraoffice trunks, interoffice toll
				  trunks, and the intertoll trunk and any related switching components shall be
				  engineered so that at least 98% of calls shall not encounter an All Trunks Busy
				  (ATB) condition and at least 98% of properly dialed incoming interMSA calls, during
				  the busy hour, shall receive ringing signal, station busy tone, or intercept (other
				  than ATB) on the first attempt. When the completion rate falls below 98% for 3
				  consecutive months, corrective action shall be initiated and the action reported to
				  the Commission.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart D - SAFETY OF SERVICE EQUIPMENT AND FACILITIES › Section 737.450 - Central Office Administrative Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				Central office capacity and equipment shall be sufficient to provide a dial tone
				within 3 seconds on 95% of all calls placed during the busy hour of any given day.
				Whenever the dial tone rate falls below 95%, the local exchange carrier shall take
				corrective action and report that action to the Commission.
b) All remote switching units are to be equipped
				to continue to perform basic internal switching functions if a base unit connection
				is interrupted.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart E - BOUNDARIES › Section 737.500 - Map Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
Each Local Provider shall have on file with the Commission an
				  exchange area boundary map for each of its exchanges within the State of Illinois.
				  Competitive Non-Electing Providers may satisfy the requirements of all Sections of
				  this Subpart by filing information with the Commission, upon request, identifying
				  the exchanges in which they offer telecommunications services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart E - BOUNDARIES › Section 737.510 - Map Specifications

Current through Register Vol. 48, No. 28, July 12, 2024
a) A Local
				Provider boundary map filed after the effective date of this Part shall be in
				accordance with an already-existing certificate of service authority, a Petition for
				a new Certificate of Service Authority, or a notice submitted pursuant to 83 Ill.
				Adm. Code Section
				730.711.
b) Each map shall show the boundary lines of the
				area the Local Provider holds itself out to serve in connection with the exchange.
				Exchange boundary lines shall be located by appropriate measurement to an
				identifiable location if that portion of the boundary line is not otherwise located
				on section lines, waterways, railroads, or roads.
c) The name of the Local Provider filing the map
				shall be placed at the left side of the top of the map and the name of the exchange
				followed by the words "(Name of carrier) Exchange Area Boundary Map" shall be placed
				at the right side of the top of the map. The first filing of a map shall be
				designated by the word "Original" placed just below the words "(Name of carrier)
				Exchange Area Boundary Map". If the map is subsequently refiled, the words "First
				Revisions" shall be substituted for the word "Original", and on each subsequent
				refiling the next higher number shall be substituted for the number preceding the
				word "Revision" on the last map filed. The date of the issuance of the new boundary
				map shall be placed under the word "Original" or "Revision."
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart E - BOUNDARIES › Section 737.520 - Changes to Existing Boundaries

Current through Register Vol. 48, No. 28, July 12, 2024
No telecommunications carrier shall make a change to any of its
				  exchange area boundaries, except upon 30 days notice to any affected customers and
				  60 days notice to the Commission. These notices shall meet the following
				  requirements:
a) Notice to the Commission
				shall be filed with the Chief Clerk's Office with a copy to the Chief Telephone
				Engineer. The Chief Telephone Engineer will have the notice posted to the ICC's web
				site within 7 calendar days after receipt. This notice shall be accompanied by a new
				exchange area boundary map for any exchange area affected by the revision, with the
				new maps conforming to the provisions of 83 Ill. Adm. Code
				737.510. If there
				are any customers whose local exchange service will be affected by the proposal,
				then the Commission Notice shall also be accompanied by a copy of the customer
				notice as well as the names, addresses and telephone numbers of each customer being
				sent a copy of the notice. If the proposed revision affects the boundary line of
				more than one carrier, the notice shall also be accompanied by a verified statement
				that the revised boundary lines have been agreed to by the other local exchange
				carriers or other Electing Providers adjoining the boundary lines to be
				changed.
b) Notice to customers. The
				carrier shall provide notice to those customers located within the area being
				changed, and the notice shall be dated and sent by mail to the affected customers.
				The notice shall provide specific details as to the carrier's proposal, including
				what impact it will have on the customer's telephone number, calling areas and
				rates. The notice shall also specifically inform the customer that it has 30 days
				after the mailing of the dated notice to express opposition to or support for the
				proposed boundary change by calling the Commission's Chief Telephone Engineer at
				(217) 524-5072.
c) Proposed boundary
				changes shall go into effect after the stated 60 days notice, unless the Commission,
				upon its own motion or upon complaint, initiates an investigation of the proposed
				exchange area boundary. In these cases, the Commission may, after notice and
				hearing, prohibit the proposed exchange area boundary change if the Commission finds
				that the change would be contrary to the public interest.
d) For any boundary change that will result in the
				elimination of an exchange in its entirety, the carrier shall file a petition with
				the Commission seeking the issuance of a new Certificate of Service
				Authority.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart E - BOUNDARIES › Section 737.530 - Service Outside Exchange Boundaries

Current through Register Vol. 48, No. 28, July 12, 2024
a) No
				local exchange telecommunications service will be established outside the exchange
				boundary of the exchange that normally would provide service except on an emergency
				temporary basis or after the serving Local Provider has filed a notice of proposed
				boundary change with the Commission.
b)
				In cases where local exchange telecommunications service is provided outside the
				exchange boundary of the normal serving exchange without authorization of the
				Commission (other than foreign exchange service) and the location of the service is
				in the exchange of another local exchange carrier certificated by the Commission,
				the service shall be discontinued as soon as facilities are made available from the
				exchange in which the service is located. The customer whose service is affected by
				this Section shall be given at least 90 days notice prior to the time service can be
				provided from the proper telephone exchange.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart E - BOUNDARIES › Section 737.540 - Map Maintenance

Current through Register Vol. 48, No. 28, July 12, 2024
Each Local Provider shall maintain and make available for public
				  inspection a map of each exchange served.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart F - CONSTRUCTION AND MAINTENANCE › Section 737.600 - Construction and Maintenance

Current through Register Vol. 48, No. 28, July 12, 2024
a) Each Local
				Provider shall place a minimum of 80% of all newly constructed outside cable plant
				facilities (measured in sheath miles) underground.
b) The telecommunications outside plant shall be
				designed, constructed, maintained and operated in accordance with the provisions of
				83 Ill. Adm. Code 305 and 83 Ill. Adm. Code 265.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart F - CONSTRUCTION AND MAINTENANCE › Section 737.610 - Maintenance of Plant and Equipment

Current through Register Vol. 48, No. 28, July 12, 2024
Each Local Provider shall:
a) Adopt a maintenance program for its equipment
				based on the minimum standards set forth in this Part. The program shall be updated
				regularly, but not less than every 2 years, unless an earlier update is requested by
				the Commission.
b) Inspect every 2
				years, in accordance with the NESC standards identified in 83 Ill. Adm. Code 305,
				its electrical grounding equipment owned by the carrier for each central office,
				including, without limitation, the component of the system commonly known as the
				master ground bar, to ascertain the integrity of the central office ground field.
				The Local Provider shall maintain a copy of the test results in its office and make
				that copy available for inspection. The inspection shall be performed annually if
				one of the following events occurs: an office conversion (replacement of the current
				switching equipment), a building addition to a central office, or renovations to the
				building facilities and grounds, such as water, sewer, gas, electric facilities or
				parking lot.
c) Make a copy, on a
				monthly basis, of its database for switching equipment applicable to each central
				office and store the copy off-site or in a fireproof on-site storage for use in
				emergency restoration purposes (any copying and storage must be performed in
				accordance with current software backup procedures).
d) Make a copy, on a monthly basis, of its digital
				access and cross-connect system (DACS) database for each central office, if
				technically feasible, and store the copy off-site or in a fireproof on-site storage
				for use in emergency restoration purposes (any copying and storage must be performed
				in accordance with current software backup procedures).
e) Make a copy, on a monthly basis, of its fiber
				optic terminal database for each central office, if technically feasible, and store
				the copy off site or in a fireproof on-site storage for emergency restoration
				purposes (the copying and storage must be performed in accordance with current
				software backup procedures).
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart F - CONSTRUCTION AND MAINTENANCE › Section 737.620 - Network Interface

Current through Register Vol. 48, No. 28, July 12, 2024
a) Telecommunications
				carriers shall have in place, no later than December 31, 2003, external combination
				protector/demarcation interfaces for all one- and two-line customers in single
				tenant residences and commercial buildings.
b) The network interface for a residential
				customer shall be located on a structure owned, rented or leased by the customer, in
				which the customer resides.
c) The
				network interface for business customers shall be located outside structures owned,
				rented or leased by the customer, in which the customer is conducting business. The
				demarcation point shall be located at the minimum point of penetration of the
				network cable to the building, normally within 25 feet. Deviation from this location
				must be mutually agreeable to the building owner and the telecommunications
				provider.
d) Network interfaces shall
				not be located on fence posts, utility poles or cable pedestals.
e) Network interfaces for temporary services or
				serving trailers, boats or customer-owned pay telephones shall be located on
				structures provided by the customer or on a utility pole.
f) The requirements of this Section apply to a
				Local Provider only to the extent that it owns and/or maintains network
				interfaces.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 737 - STANDARDS OF SERVICE AND CUSTOMER CREDITS FOR ELECTING PROVIDERS AND COMPETITIVE NON-ELECTING PROVIDERS › Subpart F - CONSTRUCTION AND MAINTENANCE › Section 737.630 - Transmission Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
Local Providers shall furnish and maintain plant, equipment and
				  facilities to meet the following minimum transmission standards. The transmission
				  standards set forth in this Section are based upon measurements from the network
				  interface at the customer premises through the local loop to a nominal 48-volt
				  central office and measured at a frequency of 1004 hertz.
a) Local line analog loops shall have a loop
				resistance not exceeding the operating design of the associated central office
				equipment. Longer loops may be used by deployment of loop range extenders.
b) All analog loops are to be maintained to a
				minimum of 40,000 ohms insulation resistance.
c) Transmission loss of analog local loop shall be
				engineered not to exceed 10.0 dB when measured in accordance with subsection (a).
				The local loop transmission loss shall be adjusted to 10.0 dB or less if it exceeds
				10.0 dB.
d) Transmission loss in analog
				interoffice trunks shall be engineered not to exceed 7 dB. If the loss exceeds
				expected design loss by + or - 3.5 dB, it shall be corrected to within 1 dB of the
				design loss.
e) Transmission loss on
				analog toll terminating trunks shall be engineered not to exceed 4 dB. If the loss
				exceeds expected design loss by + or - 3.5 dB, it shall be corrected to within 1 dB
				of the design loss.
f) Transmission loss
				on all digital interoffice trunks shall be engineered and maintained not to exceed 6
				dB.
g) Loop current shall be maintained
				at 20 milliamperes or greater.
h) Power
				influence (Ng) shall not exceed 90 dBrnc.
i) Circuit noise (Nm) shall not exceed 30
				dBrnc.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart A - GENERAL PROVISIONS › Section 745.10 - Applicability

Current through Register Vol. 48, No. 28, July 12, 2024
This Part applies to all telecommunications carriers subject to
				  regulation by the Illinois Commerce Commission (Commission) under the provisions of
				  Article XIII of the Public Utilities Act [220 ILCS 5 /Art. XIII].
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart A - GENERAL PROVISIONS › Section 745.15 - Definitions

Current through Register Vol. 48, No. 28, July 12, 2024
"Act" means the Public Utilities Act [220 ILCS 5 ].
"Competitive telecommunications service" means the same as the
				  definition in Section 13-209 of the Act.
"Electing Provider" means an Electing Provider as defined in
				  Section 13-506.2(a)(1) of the Act.
"Prepaid calling service" means the same as defined in Section
				  13-230 of the Act.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart A - GENERAL PROVISIONS › Section 745.20 - General Filing Requirements

Current through Register Vol. 48, No. 28, July 12, 2024
a)
No
				telecommunications carrier shall offer or provide noncompetitive telecommunications
				service, telecommunications service subject to Section 13-506.2(g), 13-900.1 or
				13-900.2 of
the
Act, or telecommunications service referred to in
				an interconnection agreement as a tariffed service, unless and until a tariff is
				filed with the Commission which
complies with this Part and which
describes the nature of the service, applicable rates and other charges,
				terms and conditions of service, and the exchange, exchanges or other geographical
				area or areas in which the service shall be offered or provided.
(Section
				13-501(a) of the Act)
b)
A
				telecommunications carrier shall offer or provide telecommunications service that is
				not subject to
Section 13-501(a) of the Act and subsection (a) of this
				Section
pursuant to either a tariff filed with the Commission or a written
				service offering that shall be available on the telecommunications carrier's website
				as required by Section 13-503 of
the
Act and that describes the
				nature of the service, applicable rates and other charges, terms and conditions of
				service.
(Section 13-501(c) of the Act)
c) As required by Section 13-503 of the Act,
with respect to rates or other charges made, demanded or received for any
				telecommunications service offered, provided or to be provided that is subject to
				Section 13-501(a) of
the
Act
and subsection (a) of this
				Section
, telecommunications carriers shall comply with the publication and
				filing provisions of Sections 9-101, 9-102, 9-102.1 and 9-201
of the
				Act
.
d) As required by
				Section 13-503 of the Act, except for the provision of services offered or provided
				by payphone providers pursuant to a tariff,
telecommunications carriers
				shall make all tariffs and all written service offerings for competitive
				telecommunications service available electronically to the public without requiring
				a password or other means of registration.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart A - GENERAL PROVISIONS › Section 745.30 - Classification of Tariffs

Current through Register Vol. 48, No. 28, July 12, 2024
a) Any tariff filed with
				the Commission shall clearly indicate whether the service to be offered or provided
				is competitive or noncompetitive. Tariffs for noncompetitive services shall comply
				with Subpart B of this Part, and tariffs for competitive services shall comply with
				Subpart C of this Part.
b) All tariffs
				shall state whether the service to be provided is an interexchange
				telecommunications service, a local exchange telecommunications service, a prepaid
				calling service, a customer owned pay telephone service, or some combination of
				these services.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart A - GENERAL PROVISIONS › Section 745.40 - Temporary Corrections

Current through Register Vol. 48, No. 28, July 12, 2024
a) If, upon the
				presentation of tariffs for filing, an error is discovered either by the filing
				telecommunications carrier or the Staff of the Commission, the filing carrier may
				either temporarily correct or authorize Commission Staff to correct the following
				types of errors:
1) company name;
2) incorrect sheet revision numbers;
3) incorrect issue and/or effective dates;
				or
4) coding errors.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart B - NONCOMPETITIVE TARIFFS › Section 745.100 - Filing Requirements for Noncompetitive Tariffs

Current through Register Vol. 48, No. 28, July 12, 2024
a)
				In addition to the requirements imposed by Subpart A and Section
				745.230,
				telecommunications carriers shall, with respect to tariffs for noncompetitive
				services, comply with the requirements imposed by Article XIII of the Public
				Utilities Act and by 83 Ill. Adm. Code
				255.30 and
				285.
b) With respect to tariffs for
				noncompetitive service, a telecommunications carrier shall provide notice of the
				filing of a general rate increase, as defined in 83 Ill. Adm. Code
				255.10, by:
1) providing notice in accordance with 83 Ill.
				Adm. Code
				255.20(f);
				or
2) providing notice, no later than 10
				days following the filing, to potentially affected customers by letters, post cards,
				bill messages or electronic mail.
Illinois Administrative Code › Title 83 - PUBLIC UTILITIES › Part 745 - TARIFF FILINGS › Subpart B - NONCOMPETITIVE TARIFFS › Section 745.110 - Simplified Noncompetitive Tariff Filings Under Section 13-504

Current through Register Vol. 48, No. 28, July 12, 2024
a) The simplified ratemaking provisions of Section
				13-504 of the Act shall only apply to any proposed change in rates or charges, or
				proposed change in any classification of tariff resulting in a change in rates or
				charges. All other proposed changes shall be filed in accordance with the
				requirements of Article IX of the Act.
b) Local exchange telecommunications carriers that
				file proposed tariffs pursuant to the simplified procedure set forth in Section
				13-504 of the Act shall give 30 days notice to the Commission and all potentially
				affected customers (Section 13-504 of the Act).
c) Form of Notice
1) The local exchange telecommunications carrier
				shall provide notice to all existing customers whose currently billed rates or
				charges will be different as a result of the proposed tariff by mailing this notice,
				postage prepaid, three days prior to the date that the proposed tariff is filed with
				the Commission. Such notice shall be substantially in the form of Exhibit B of this
				Part and shall contain all of the information provided for in that
				Exhibit.
2) Notice to all other
				customers of the local exchange telecommunications carrier shall be by notice
				published in a secular newspaper of general circulation (that has been regularly
				published for at least 6 months prior to the publication of such notice) in the area
				served by the carrier. Notice shall be published no later than the day on which the
				proposed tariff is filed with the Commission. Such notice shall be substantially in
				the form of Exhibit B and shall contain all of the information provided for in that
				Exhibit.