Illinois Administrative Code › Title 89 - SOCIAL SERVICES › Part 530 - CRITERIA FOR THE EVALUATION OF PROGRAMS OF SERVICES IN COMMUNITY REHABILITATION AGENCIES › Subpart C - CONTRACTS WITH COMMUNITY REHABILITATION AGENCIES › Appendix A - Standards Survey for Community Rehabilitation Programs

Current through Register Vol. 48, No. 28, July 12, 2024
STANDARDS SURVEY FOR COMMUNITY REHABILITATION PROGRAMS
				  (CRP)
CRP Name:
Date
Address:
Phone
CRP Contact
Email
Person:
DHS-DRS
							 Reviewer:
Review Date
Corporate Status:
(Sole proprietor, LLC, Corporation, etc.)
Requested Contract Type:
(Milestone, customized employment, etc.)
Anticipated Number to be Served:
Directions:
Initial or check reviewer box
				  whenever the applicant does
NOT
meet the stated criteria.
Reviewer
Applicable Standards
Applicant has been in operation for at least one
							 year
Applicant has not previously held a DHS-DRS placement
							 contract
CRP agrees to meet DHS Contract Administration
							 requirements
CRP agrees to meet Non-Discrimination Compliance
							 Requirements
(89 Ill. Adm. Code
							 525.10)
CRP agrees to meet Fiscal
							 Requirements/Management
(89 Ill. Adm. Code
							 509.30)
CRP agrees to meet On-Site Fiscal/Administrative
							 Reviews
(89 Ill. Adm. Code
							 509.70)
CRP agrees to meet Administrative Requirements
(89 Ill. Adm. Code
							 509.80)
CRP agrees to meet Life Safety Standards and
							 Requirements
(89 Ill. Adm. Code
							 509.90)
CRPs earning more than $100,000 (cumulative) or more
							 from DHS-DRS contracts, agrees to become accredited by a national accrediting
							 organization, pursuant to
							 89 ILCS
							 530.5(b), by the expiration of interim approval (three
							 years from date of initial contract)
RECOMMENDATIONS (COMMENTS):
PROGRAM STANDARDS
Directions:
Initial or check reviewer box
				  whenever the applicant does
NOT
meet the stated criteria.
1. ORGANIZATION AND
							 ADMINISTRATION
Reviewer Applicable Standards
A. Mission Statement
[INSERT STATEMENT HERE]
B. Governing Body
1. The governing body's responsibility for
							 establishing the CRP's mission, policies, and necessary financial support must
							 be in writing.
2. The governing body shall employ a
							 full-time Director and a designee responsible for the management of the
							 CRP.
3. Documentation of regularly scheduled
							 meetings which include leadership and staff representation.
4. The governing body shall review and
							 approve the CRP budget annually, including an annual independent audit.
5. The governing body shall review income
							 and expense reports at least quarterly.
6. The CRP must have insurance to protect
							 assets and to ensure compensation for staff, individuals with disabilities,
							 volunteers, and the public, in the event such compensation would be required
							 for occurrences for which the CRP is liable. The Insurance documentation must
							 be reviewed and submitted to DHS annually.
C. Administration
1. Annual evaluations of all program and
							 services including:
a. review of the quality and
							 appropriateness of the services offered
b. review of the effectiveness of services
							 provided, including outcomes
c. customer satisfaction
d. review of employment outcomes
							 achieved
2. CRP staff shall receive in-service
							 training annually.
3. The CRP shall provide adequate program
							 supervision and personnel to carry out the program of services.
4. The CRP shall have public information
							 materials that identify:
a. the programs and services
							 available;
b. the population to be served;
c. how programs and services can be
							 obtained; and
d. its non-discrimination policy.
D. Federal and State
							 Regulations
1. The CRP shall offer programs and
							 services that are accessible to persons with disabilities in accordance with
							 Section 504 of the Rehabilitation Act of 1973, as amended (29 U.S.C.
							 794), the Americans with Disabilities Act,
							 and the Illinois Accessibility Code (71 Ill. Adm. Code 400).
2. The CRP shall engage in an Affirmative
							 Action Program that provides documentation of its non-discrimination policy and
							 staff characteristics as required by Section 504 of the Rehabilitation Act of
							 1973, as amended (29 U.S.C.
							 794).
3. The CRP shall show evidence of
							 compliance with both federal and State Department of Labor rules and
							 regulations governing wage reimbursement and the Workers' Compensation Act
							 [820 ILCS
							 305 ].
4. The CRP shall comply with the
							 Department of Human Services rules regarding Fiscal/Administrative
							 Recordkeeping and Requirements (89 Ill. Adm. Code 509).
ORGANIZATION AND ADMINISTRATION RECOMMENDATIONS
							 (COMMENTS):
2. PROGRAMS AND SERVICES
Reviewer A. Applicable Standards
1. Description of services offered
2. Information provided on evaluations,
							 trainings, and placements provided to individuals with disabilities.
3. Requirements of all CRPs:
a. Maintain confidential case files made
							 available only to authorized personnel.
b. Designated staff responsible for
							 administrative decision making.
c. Persons on waiting lists shall be
							 contacted monthly, apprised of their status, and given sufficient information
							 to decide whether to remain on the waiting list or seek services
							 elsewhere.
d. Clearly defined entrance and exit
							 criteria for each service provided.
e. Individuals referred for services shall
							 be notified in writing of their acceptance or nonacceptance into the
							 program.
f. Individuals will be informed of rights
							 and remedies, including the right to appeal an agency decision.
B. 89 Ill. Adm. Code
							 530.130
1. Applicant provides at least one
							 employment service: job placement, supported employment, customized employment,
							 services and training, and/or job retention.
2. Applicant holds regular and appropriate
							 staffings to allow for review and discussion of the individual's progress
							 towards achieving their employment goal and objectives.
3. Participants are given the opportunity
							 to be present at each staffing and participate in the development of the
							 service plan through informed choice, commiserate with 89 Ill. Adm. Code 572
							 and 89 Ill. Adm. Code
							 590.40.
4. Applicant is able to provide reports to
							 demonstrate customers continued stability in employment pursuant to 89 Ill.
							 Adm. Code 595.40.
PROGRAM AND SERVICES RECOMMENDATIONS
							 (COMMENTS):
3. SAFETY
Reviewer A. Applicable Standards
1. Applicant meets standards as identified
							 in 89 Ill. Adm. Code 509.90:
Life Safety Standards and
							 Requirements.
2. Applicant has documentation of an
							 accessibility report provided by a certified third party.
3. All services are provided in a safe
							 environment.
4. Documented safety and emergency plan is
							 updated annually.
5. Independent, comprehensive safety
							 reviews are conducted at least every two years by a qualified safety specialist
							 and reports submitted to DHS-DRS.
6. Staff will be certified in first aid,
							 CPR, and AED and present in the facility where customers are present.
SAFETY RECOMMENDATIONS
							 (COMMENTS):
4. CONTRACTS
Reviewer A. Applicable Standards
1. Applicant will continue to meet DHS
							 Contract Administration requirements.
2. All fiscal and customer files must be
							 maintained for a minimum of five years.
3. Contract monitoring information, which
							 includes utilization, will be maintained by DRS.
4. CRP's will be reviewed at minimum every
							 three years to ensure compliance with contractual requirements.
5. Executed contracts will require review
							 of customer files, at minimum, once every three years and will include the
							 following information:
a. Copy of Referral (if applicable) sent
							 to DRS
b. Release of Information signed by
							 customer and program staff
c. Copies of all forms related to DRS
							 customers, including services paid on a voucher.
d. Monthly billing
e. Customer Progress notes
f. Staffing Notes signed by all
							 parties.
g. CRP Service Plan signed by customer and
							 program staff.
h. Copies of Individualized Plan for
							 Employment (IPE) with customer and DRS signatures.
i. Copies of Notification of Services
							 (NOS) signed by DRS, including cancellation NOS if applicable.
CONTRACT RECOMMENDATIONS
							 (COMMENTS):
SUMMARY:
APPLICATION DECISION
Reviewer check only one:
APPROVED
CONDITIONALLY APPROVED
(Contingent on the receipt of additional materials or
							 revisions needed to remedy any minor deficiencies in the proposed program as
							 described below)
NOT APPROVED
CONDITIONS TO REMEDY OR REASONS FOR
							 DENIAL:
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NOTIFICATION:
Final notice will be sent to potential CRP within 30 calendar
				  days of Initial Contract Standards Survey completion. If there are areas to be
				  corrected, a corrective action plan will be developed by the CRP and submitted
				  to DRS. The plan shall indicate timeframes in which the areas shall be
				  compliant. The CRP must notify DRS when corrections have been made and are
				  ready for follow-up review. Once the potential CRP is compliant, a final
				  determination on a contract will be made and the potential CRP will be notified
				  within 10 calendar days.
APPEAL PROCESS:
The CRP has the right to appeal the evaluation report under
				  89 Ill. Adm. Code 510.