Connecticut Administrative Code › Title 12 - Taxation › 865 - Online Casino Gaming, Retail and Online Sports Wagering, Fantasy Contests, Keno and Online Sale of Lottery Tickets › Section 12-865-12 - Age and Identity Verification

Current through July 10, 2024
(a) Online gaming
			 operators shall conduct a comprehensive identity check before an individual is
			 allowed to open an internet gaming account. An online gaming operator may
			 contract with a third-party for age and identity verification of individuals
			 seeking to open an internet gaming account.
(b) The online gaming operator shall ensure
			 that any individual under the legal age to participate is denied the ability to
			 open an internet gaming account, deposit funds or participate in gaming. The
			 comprehensive identity check shall include, at minimum, an identity search of
			 the individual's name, date of birth, address, and last four digits of the
			 individual's social security number, government issued identification card,
			 including, but not limited to, a passport or other U.S. government issued
			 travel document or tax identification number. In addition, prior to opening an
			 internet gaming account, an online gaming operator shall utilize identity
			 authentication questions that require a patron to provide information known
			 only to the patron such as previous addresses or credit transactions, unless an
			 alternate method of authentication of equal or greater security and
			 effectiveness is approved in writing by the department. Where a prospective
			 patron's age or identity information is rejected by the online gaming operator,
			 the prospective patron shall be afforded a means to attempt to resolve the
			 rejection by providing additional identifying information.
(c) An identity check to create an internet
			 gaming account exclusively for the purpose of fantasy contests shall not be
			 subject to the provisions of subsection (b) of this section. To verify the
			 identity of a patron engaging exclusively in fantasy contests, an online gaming
			 operator shall require the patron to submit the individual's full legal name,
			 date of birth, address, and electronic mailing address. Online gaming operators
			 shall take commercially and technologically reasonable measures to verify
			 fantasy contest patrons' true identities and shall use such information, at a
			 minimum, to enforce age restrictions. The patron shall also attest to the
			 patron's age and authenticity of identity.
(d) Only patrons twenty-one years of age and
			 older may open an internet gaming account, deposit funds or participate in
			 sports wagering or online casino gaming.
(e) Only patrons eighteen years of age and
			 older may open an internet gaming account, deposit funds or participate in
			 fantasy contests, keno or the purchase of tickets for lottery draw games
			 through the Internet or a mobile application.
(f) An online gaming operator shall void all
			 wagers and entry fees placed by a patron who does not meet the minimum age
			 requirement, in accordance with section 12-865-34 of the Regulations of
			 Connecticut State Agencies, and shall dispense any amounts won to the patron or
			 patrons who were the next runner- or runners-up and to each next eligible
			 patron in the fantasy contest, if possible to determine, or the amounts
			 deposited and won shall be dispensed to the chronic gamblers treatment
			 rehabilitation account, established under section 17a-713 of the Connecticut
			 General Statutes. An online gaming operator shall keep a record of any such
			 voided transactions and the reason for voiding the transaction.
(g) Before accepting a wager from a patron,
			 an online gaming operator shall use commercially reasonable standards to
			 confirm that the patron is not a prohibited patron with regard to the internet
			 game the patron is seeking to participate in, including but not limited to
			 using reasonably available public information and by exercising reasonable
			 efforts to obtain information from the department or the relevant sports
			 governing body.
(h) Online gaming
			 operators shall check the self-exclusion database established pursuant to
			 section 12-865-23 of the Regulations of Connecticut State Agencies to confirm
			 that a patron is not an excluded person prior to opening an internet gaming
			 account and shall refuse to open the account if such patron is an excluded
			 person.
(i) Online gaming operators
			 and online gaming service providers shall protect the details of patron
			 verification in the same manner as confidential information.
(j) An online gaming operator shall develop
			 and implement risk-based procedures for conducting ongoing patron due
			 diligence, including, but not limited to:
(1)
			 Obtaining and analyzing patron information such as the patron's historical
			 pattern of transactions and the patron's historic funding source for the
			 purpose of developing a patron risk profile;
(2) Conducting ongoing monitoring to identify
			 and report suspicious transactions; and
(3) Identifying signs that a patron's
			 identification has been compromised.