California Code of Regulations › Title 16 - Professional and Vocational Regulations › Division 27 - Bureau of Electronic and Appliance Repair › Article 3 - Invoices, Estimates and Records › Section 2721 - Sets or Appliances Received for Repair; Receipt Required

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
Any service dealer who removes a set or an appliance from a
				  home, home office, or private motor vehicle or accepts a set or an appliance
				  for repair at his place of business, shall give to the owner thereof a receipt
				  or claim check in which is stated all of the following:
(a) The name and registration number of the
				service dealer and the address and telephone number of the location where the
				set or appliance will be repaired.
(b) The date the set or appliance was
				accepted or received by the service dealer.
(c) A description of the set or appliance
				including model and serial number.
(d) A summary of the customer's description
				of the problem associated with the set or appliance.
(e) The name and address of the
				customer.
(f) The complete and
				legible signature or employee number of the person accepting or removing a set
				or appliance.
(g) There shall be
				printed on the receipt in prominent type the following statement:
"An estimate as required (Section
				  9844
				  of the California Business and Professions Code) for repairs shall be given to
				  the customer by the service dealer in writing, and the service dealer may not
				  charge for work done or parts supplied in excess of the estimate without prior
				  consent of the customer. Where provided in writing, the service dealer may
				  charge a reasonable fee for services provided in determining the nature of the
				  malfunction in preparation of a written estimate for repair. For information
				  contact the Bureau of Household Goods and Services, Department of Consumer
				  Affairs, Sacramento 95834."
(h) Removal and reinstallation charge, if
				any.
(i) When the personal property
				accepted or received by the service dealer is intended for personal, family,
				household or home office use, the service dealer's receipt shall include a
				statement, if such is the case, that such deposited property is not insured or
				protected to the amount of the actual cash value thereof against loss
				occasioned by theft, fire, and vandalism while such property remains with the
				service dealer or his representative, pursuant to the provisions of Section
				1858.1 of the
				Civil Code.
1. New section
				  filed 1-7-69; effective thirtieth day thereafter (Register 69, No.
				  2).
2. New subsection (g) filed 3-5-70; effective thirtieth day
				  thereafter (Register 70, No. 10).
3. Amendment of subsections (d)
				  and (f) filed 10-6-71; effective thirtieth day thereafter (Register 71, No.
				  41).
4. Amendment filed 12-7-73; effective thirtieth day thereafter
				  (Register 73, No. 49).
5. Renumbering of section
				  2724 to section
				  2721 and amendment of subsection
				  (f) filed 11-10-80; effective thirtieth day thereafter (Register 80, No.
				  46).
6. Amendment of subsection (f) filed 1-6-88; operative 4-5-88
				  (Register 88, No. 3).
7. Amendment filed 6-14-91; operative 7-14-91
				  (Register 91, No. 36).
8. Change without regulatory effect amending
				  NOTE filed 9-26-91 pursuant to section
				  100, title 1, California Code of
				  Regulations (Register 92, No. 6).
9. New subsection (d) and
				  subsection redesignation, amendment of opening paragraph and subsections (e)
				  and (i) filed 5-12-94; operative 6-13-94 (Register 94, No. 19).
10.
				  Change without regulatory effect amending subsection (g) and amending NOTE
				  filed 3-19-2019 pursuant to section
				  100, title 1, California Code of
				  Regulations (Register 2019, No. 12).
Note: Authority cited: Section
					 9814,
					 Business and Professions Code. Reference: Sections
					 9810,
					 9842,
					 9844
					 and
					 9847,
					 Business and Professions Code and Section
					 1858.1, Civil
					 Code.