Compilation of Rules and Regulations of the State of Georgia › Department 570 - RULES OF DEPARTMENT OF PUBLIC SAFETY › Chapter 570-38 - MCCD REGULATORY COMPLIANCE SECTION › Subject 570-38-3 - HOUSEHOLD GOODS CARRIERS › Rule 570-38-3-.11 - Bill of Lading Required

Current through Rules and Regulations filed through June 27, 2024
(1) The Department shall make available to
				household goods carriers a Uniform Household Goods Bill of Lading and Addendum
				for use by such carriers as required by this rule. These documents will be made
				available to household goods carriers by posting upon a publicly-accessible
				website maintained by the Department.
(2) Except to the extent otherwise required
				by law or these Rules, household goods carriers shall be required to:
(a) Utilize the Uniform Household Goods Bill
				of Lading and Addendum whenever transporting household goods or performing
				ancillary services in accordance with the terms of these Rules and/or the
				Department's maximum rate tariff, provided however that a carrier may utilize a
				bill of lading and addendum varying in form, design, and format from the
				Uniform Household Goods Bill of Lading and Addendum so long as the information
				required by these Rules, contract terms, and conditions still appear on such
				bill of lading and addendum;
(b)
				Include the following information on the face of every completed Uniform
				Household Goods Bill of Lading used in arranging transportation:
1. The name of the carrier which will
				transport the shipment in question;
2. The business address, contact telephone
				number, and contact e-mail address of said carrier;
3. The MCA number assigned to said carrier by
				the Department of Public Safety;
4.
				The name, address, and telephone number of a person designated by the customer
				as the customer's contact person, except when such information is not provided
				by the customer despite reasonable efforts by the carrier to obtain such
				information;
5. The address or
				other information sufficient to locate all points of origin / pick-up locations
				for each shipment and all destination / drop-off locations for each
				shipment;
6. The preferred pick-up
				/ loading date, dates, or time period within which pick-up / loading of the
				shipment is expected to be made at the point(s) of origin / pick-up
				location(s);
7. The preferred
				delivery date, dates, or time period within which delivery of the shipment is
				expected to be made at the destination(s) / drop-off location(s);
8. A description of all charges to the
				customer for services rendered in providing transportation and ancillary
				services with respect to the household goods in question, including but not
				limited to:
(i) With respect to charges
				calculated based upon distance travelled and/or weight carried, the point of
				origin and destination, mileage, and rate utilized in such calculations, as
				well as the total transportation charge;
(ii) With respect to charges calculated based
				upon an hourly rate, the start and stop times, number of people and vehicles
				used, total number of hours worked (less any breaks), and rate utilized in such
				calculations, as well as the total transportation charge; and
(iii) A separate listing of any charges for
				ancillary services or packing materials charged;
(c) Complete and review with the customer the
				terms and conditions of the transportation of household goods and/or ancillary
				services provided by the carrier as reflected on the Uniform Bill of Lading and
				Addendum prior to providing transportation or ancillary services;
(d) Obtain from the customer a selection of
				either released value protection or full value protection for valuation of
				their household goods in accordance with Rule  570-38-3-.10  and ensure that
				selection is reflected upon the Uniform Bill of Lading and Addendum prior to
				providing transportation or ancillary services related to such household
				goods;
(e) Obtain the customer's
				signature upon the Uniform Bill of Lading and Addendum agreeing to the terms
				and conditions described in subparagraph (c) of this paragraph and the
				valuation method described in subparagraph (d) of this paragraph prior to
				providing transportation or ancillary services; and
(f) Provide to the customer a copy of the
				Uniform Bill of Lading and Addendum prior to providing transportation or
				ancillary services and provide to the customer a copy of any updated or later
				completed Bill(s) of Lading and Addendum that pertain(s) to the services
				provided to the customer.