Illinois Administrative Code › Title 11 - ALCOHOL, HORSE RACING, LOTTERY, AND VIDEO GAMING › Part 1770 - LOTTERY (GENERAL) › Section 1770.240 - Voluntary Self-Exclusion Program

Current through Register Vol. 48, No. 28, July 12, 2024
The Voluntary Self-Exclusion Program shall consist of those
				persons who have complied with the applicable provisions of this Section and
				have been placed on the Self-Exclusion List by the Lottery. The Voluntary
				Self-Exclusion Program is established for the purpose of allowing persons who
				wish to refrain from using Lottery gaming products to notify the Lottery that
				they will accept responsibility for refraining from using any gaming product
				offered by the Lottery and its licensees. Persons seeking placement in the
				Voluntary Self-Exclusion Program acknowledge that it is their responsibility to
				refrain from engaging in gambling activities under the jurisdiction of the
				Lottery.
a) Definitions
"Problem Gambling" means playing Lottery games in a manner that
				is characterized by difficulty in limiting money or time spent on gambling,
				which leads to adverse consequences for the player, the player's family or the
				community.
"Request for Removal" means a proposal submitted by a
				voluntarily excluded individual stating the individual wishes to be removed
				from the Self-Exclusion List.
"Responsible Gambling" means the provision of safe, socially
				responsible and supportive gambling environments in which the potential for
				harm that is associated with gambling is minimized and people can make informed
				decisions about participating in gambling.
"Responsible Gambling Community" or "Problem Gambling
				Community" means persons interested in responsible gambling or problem
				gambling.
"Self-Exclusion" means the act of excluding oneself from
				gambling establishments. Self-excluded persons shall be prohibited from
				entering those gambling establishments and shall not be paid for any winnings
				if they violate the prohibition.
"Self-Restriction" is similar to self-exclusion but allows
				players to ban themselves from specific games.
b) Placement on the Self-Exclusion List
1) In order to participate in the Voluntary
			 Self-Exclusion Program, an individual must complete a self-exclusion agreement
			 in a format established by the Department and mail or otherwise deliver the
			 signed and notarized agreement to the Illinois Lottery's Claims Unit at 101
			 West Jefferson, MC5-915, Springfield, Illinois 62702. The form may be obtained
			 in person or by mail from any Lottery office or may be downloaded and printed
			 from the Lottery's website (
https://www.illinoislottery.com
).
2) Self-Exclusion List agreements may include
			 a request to waive the liability of the Lottery and its agents, Lottery or
			 other gambling licensees and its agents, the State, and any person licensed
			 pursuant to the Lottery Law, or other person deemed necessary by the Lottery
			 from any damages that may arise out of any act or omission related to placement
			 in the Voluntary Self-Exclusion Program.
3) Upon receipt of the signed and notarized
			 document, the Illinois Lottery will add the individual's identifying
			 information to its confidential database of persons prohibited from receiving
			 payment of prizes through the Lottery's regional prize payment facilities or
			 central office. The Self-Exclusion List agreement may be disclosed to any Agent
			 and their employees, as approved by the Lottery.
4) Upon receipt of a voluntary self-exclusion
			 agreement, the Lottery will take all reasonable steps, including but not
			 limited to providing the enrollee's name and address to advertising and public
			 relations firms retained by the Lottery and to staff in charge of in-house
			 e-mail and fax lists, to remove the Voluntary Self-Exclusion Program enrollee
			 from existing promotional mailing lists, electronic distribution lists or other
			 promotional listings, and to prevent the inclusion of the individual's name in
			 any promotional listings that may be created in the future.
5) The Lottery will maintain an up-to-date
			 database of the Self-Exclusion List.
6) An individual choosing to be placed on the
			 Self-Exclusion List shall submit acknowledgment that the individual:
A) Will not be participating in any form of
			 gambling offered by the Lottery and that it is the individual's sole
			 responsibility to refrain from doing so;
B) Will not collect any winnings or recover
			 any losses resulting from any gambling activity under the jurisdiction of the
			 Lottery for the duration of the self-exclusion period;
C) Will forfeit all rewards or points earned
			 through any player reward or another promotional program;
D) By placing their name on the
			 Self-Exclusion List, will be subject to the prohibitions identified in this
			 Section applicable to all Lottery or other gambling activities offered by the
			 Lottery or its licensees or affiliates, whether within the State or another
			 jurisdiction, and that the Lottery may share the list with other domestic or
			 international gaming jurisdictions resulting in placement on those
			 lists;
E) Submits the agreement
			 freely and voluntarily; and
F) When
			 the individual's name is placed on the Self-Exclusion List, may be refused
			 entry into, or ejected from, areas specifically devoted to forms of playing the
			 Lottery by a person licensed by the Lottery or law enforcement
			 personnel.
7) The
			 individual shall also submit:
A) A statement
			 that the individual is not under the influence of a substance or suffering from
			 a mental health condition that would impair the individual's ability to make an
			 informed decision; and
B) An
			 affidavit verifying that the individual wishes to be placed on the
			 Self-Exclusion List, that the Lottery is specifically authorized and requested
			 to release all contents of the person's agreement to persons who, in the sole
			 discretion of the Lottery, are necessary to implement the policies and
			 procedures contained in this Section. Persons to whom the Lottery releases this
			 information shall be subject to terms of confidentiality prescribed by the
			 Lottery, which shall be contained in the agreement. These persons shall
			 include, but not be limited to, the following:
i) Employees or contractors of the Lottery
			 involved in administration, supervision or activities related to the
			 administration or supervision of this Section;
ii) Licensees of the Lottery or their
			 affiliates, agents and employees;
iii) Designated agents of the Lottery;
			 and
iv) Law enforcement personnel
			 involved in the administration, supervision or investigation of activities
			 regulated by this Part.
8) The Lottery or its designated agent will
			 offer the individual:
A) Assistance in
			 accessing information about gambling disorders, self-guided help; or
B) Approved counseling services by the
			 Illinois Department of Human Services, and other resources such as the National
			 Council on Problem Gambling.
9) The Lottery provides procedures permitting
			 online self-exclusion if it determines that the goals, objectives and
			 protections of the in-person self-exclusion process can be accomplished online.
			 The Lottery may require any licensee offering mobile or online gambling to
			 offer self-exclusion and self-restriction options to customers as a condition
			 of its license. The full cost of the self-exclusion and self-restriction system
			 shall be the responsibility of the licensee.