reglab/statecodes huggingface dataset:
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.050 - Municipal or County Franchise Fee

Current through Reg. 50, No. 138; July 16, 2024
(1) When a
				municipality charges a utility any franchise fee, the utility may collect that
				fee only from its customers receiving service within that municipality. When a
				county charges a utility any franchise fee, the utility may collect that fee
				only from its customers receiving service within that county.
(2) A utility may not incorporate any
				franchise fee into its other rates for service.
(3) This rule shall not be construed as
				granting a municipality or county the authority to charge a franchise fee. This
				subsection only specifies the method of collection of a franchise fee, if a
				municipality or county, having authority to do so, charges a franchise
				fee.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.091(4),
					 367.121
					 FS.
New 2-3-70, Amended 9-12-74, 11-21-82, Formerly 25-10.03,
					 25-10.003.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.055 - Systems with a Capacity or Proposed Capacity to Serve 100 or Fewer Persons

Current through Reg. 50, No. 138; July 16, 2024
(1) A water or wastewater system is exempt
				under Section  367.022(6),
				F.S., if its current or proposed water or wastewater treatment facilities and
				distribution or collection system have and will have a capacity, excluding fire
				flow capacity, of no greater than 10, 000 gallons per day or if the entire
				system is designed to serve no greater than 40 equivalent residential
				connections (ERCs). For purposes of this rule only, one ERC equals 250 gallons
				per day.
(a) Unless the Commission determines
				that valid local statistical data should be used, ERCs for residential use are
				as follows:
Single family detached dwellings
1 ERC per unit
Multiple family dwellings
.8 ERC per unit
Mobile homes
.8 ERC per unit
(b)
				ERCs for nonresidential use shall be based on meter size and type as follows:
1. For Water Systems
Meter Size
Meter Type
ERCs
5/8''
Displacement
1.0
3/4''
Displacement
1.5
1''
Displacement
2.5
11/2''
Displacement or Turbine
5.0
2''
Displacement, Compound or Turbine
8.0
3''
Displacement
15.0
3''
Compound
16.0
3''
Turbine
17.5
4v
Displacement or Compound
25.0
4''
Turbine
30.0
6''
Displacement or Compound
50.0
6v
Turbine
62.5
8''
Compound
80.0
8''
Turbine
90.0
10''
Compound
115.0
10''
Turbine
145.0
12''
Turbine
215.0
2.
				For Wastewater Systems
Meter Size
Meter Type
ERCs
5/8''
Displacement
1.0
3/4''
Displacement
1.5
1''
Displacement
2.5
11/2''
Displacement or Turbine
5.0
2''
Displacement, Compound or Turbine
8.0
3''
Displacement
15.0
3''
Compound
16.0
3''
Turbine
17.5
4''
Displacement or Compound
25.0
4''
Turbine
30.0
6''
Displacement or Compound
50.0
6''
Turbine
62.5
8''
Compound
80.0
8''
Turbine
90.0
10''
Compound
115.0
10''
Turbine
145.0
12''
Turbine
215.0
(c) Where undeveloped land is adjacent to a
				system or proposed system the Commission may, where appropriate, estimate ERCs
				for service to future development on the adjacent undeveloped land. Unless the
				Commission determines that valid local statistical data should be used, ERCs
				for residential acreage should be estimated as follows:
Residential Use
ERCs/Acre
Mobile home
4.8
Detached single family
4.0
Estimates for other types of residential acreage and for
				  commercial and industrial uses shall be made on a case by case
				  basis.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.060 - Application for Exemption from Regulation or Nonjurisdictional Finding (Repealed)

Current through Reg. 50, No. 138; July 16, 2024
Rulemaking Authority
					 367.121(1) FS.
					 Law Implemented 367.021(12),
					 367.022,
					 367.031
					 FS.
New 1-5-92, Amended 11-30-93, 2-15-96, Repealed
					 1-20-97.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.090 - Abandonments

Current through Reg. 50, No. 138; July 16, 2024
(1) This rule applies to any person, lessee,
				trustee, or receiver owning, operating, managing, or controlling a utility
				which intends to abandon the utility. The provisions of this rule are intended
				to prevent service interruptions to the utility customers.
(2) The notice of abandonment to be issued by
				the utility to the Commission and the county's administrator, pursuant to
				Section  367.165, F.S., shall identify
				the following:
(a) The utility's name and
				address;
(b) The person to contact
				regarding this notice, including that person's address, telephone number, and,
				if available, email address and fax number;
(c) The date of the notice;
(d) The date the utility will be
				abandoned;
(e) Whether the water
				system, wastewater system, or both are to be abandoned;
(f) A statement of the reason the utility
				will be abandoned;
(g) A statement
				of the status of the utility with the Department of Environmental Protection
				regarding outstanding citations or violations; and,
(h) The location of the utility's books and
				records.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.110 - Records and Reports; Annual Reports

Current through Reg. 50, No. 138; July 16, 2024
(1)
				Records.
(a) Each utility must preserve its
				records in accordance with the "Regulations to Govern the Preservation of
				Records of Electric, Gas and Water Utilities" as issued by the National
				Association of Regulatory Utility Commissioners, as revised October 2007, which
				is incorporated by reference into this rule. "Regulations to Govern the
				Preservation of Records of Electric, Gas and Water Utilities" is copyrighted
				and may be inspected and examined at no cost at the Florida Public Service
				Commission, 2540 Shumard Oak Boulevard, Tallahassee, Florida 32399-0850. A copy
				may be obtained from the National Association of Regulatory Utility
				Commissioners, 1101 Vermont Avenue, N.W., Suite 200, Washington, D.C. 20005.
1. Those utilities that choose to convert
				documents from their original media form must retain the original source
				documents as required by paragraph (1)(a) of this rule, for a minimum of three
				years, or for any lesser period of time specified for that type of record in
				the "Regulations to Govern the Preservation of Records of Electric, Gas and
				Water Utilities, " after the date the document was created or received by the
				utility. This paragraph does not require the utility to create paper copies of
				documents where the utility would not otherwise do so in the ordinary course of
				its business. Upon a showing by a utility that it employs a storage and
				retrieval system that consistently produces clear, readable copies that are
				substantially equivalent to the originals, and clearly reproduces handwritten
				notations on documents, the utility does not have to meet the requirement to
				retain documents in their original form.
2. The utility must maintain written
				procedures governing the conversion of source documents to a storage and
				retrieval system, which procedures ensure the authenticity of documents and the
				completeness of records. Records maintained in the storage and retrieval system
				must be easy to search and easy to read.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.111 - Exemption for Resale of Utility Service, Annual Report (Repealed)

Current through Reg. 50, No. 138; July 16, 2024
Rulemaking Authority
					 367.121(1) FS.
					 Law Implemented 367.022(8)
					 FS.
New 3-26-81, Formerly 25-10.09, 25-10.009, Amended
					 11-30-93, Repealed 6-27-00.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.115 - Uniform System of Accounts for Water and Wastewater Utilities

Current through Reg. 50, No. 138; July 16, 2024
Water and wastewater utilities shall, effective January 1,
				  1998, maintain their accounts and records in conformity with the 1996 NARUC
				  Uniform Systems of Accounts adopted by the National Association of Regulatory
				  Utility Commissioners, which is incorporated by reference in this rule. All
				  inquiries related to the interpretation of these uniform systems of accounts
				  shall be submitted to the Commission's Division of Accounting and Finance in
				  writing. Note: The National Association of Regulatory Utility Commissioners
				  published separate uniform systems of accounts for three classes of water and
				  wastewater utilities: Class A (defined as those having annual water or
				  wastewater operating revenues of $1, 000, 000 or more); Class B (defined as
				  those having annual water or wastewater operating revenues of $200, 000 or more
				  but less than $1, 000, 000); Class C (defined as those having annual water or
				  wastewater revenues of less than $200, 000). Copies of these systems of
				  accounts may be purchased from the office of said Association, Publications,
				  National Association of Regulatory Utility Commissioners, 1101 Vermont Avenue,
				  N.W., Suite 200, Washington, D.C. 20005, at (202)898-2200, or at
http://www.naruc.org/about.cfm?c=staff
.
Rulemaking Authority
					 367.121(1)(b),
					 (f) FS. Law Implemented
					 367.121(1)(b)
					 FS.
New 2-3-70, Amended 9-12-74, 1-2-79, 8-21-79, 9-25-85,
					 Formerly 25-10.04, 25-10.004, Amended
					 8-17-96.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.116 - Allowance for Funds Used During Construction

Current through Reg. 50, No. 138; July 16, 2024
(1) Definition of terms for this rule.
(a) Allowance for funds used during
				construction (AFUDC) is the carrying cost of funding an eligible utility
				project investment during its construction.
(b) A project means a temporary endeavor with
				a defined beginning and end series of tasks that need to be completed in order
				to reach a specific outcome (e.g., a specific utility investment placed into
				service or devoted to public use for the provision of utility service),
				designed to produce an in-service plant investment result.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.117 - Accounting for Pension Costs

Current through Reg. 50, No. 138; July 16, 2024
Any utility that has an established defined benefit pension
				  plan as defined by the Financial Accounting Standard's Board in the Statement
				  of Financial Accounting Standards No. 87, Employers' Accounting for Pensions
				  (SFAS 87), dated December, 1985, shall account for these costs pursuant to SFAS
				  87 as it applies to business enterprises in general.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.121
					 FS.
New 11-30-93.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.121 - Allowance for Funds Used During Construction (Transferred)

Current through Reg. 50, No. 138; July 16, 2024
Rulemaking Authority
					 367.127(2),
					 367.121(1)(f)
					 FS. Law Implemented 350.115,
					 367.081(2),
					 367.121(1)(b)
					 FS.
New 8-11-86, Transferred to
					  25-30.116.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.125 - System Maps and Records

Current through Reg. 50, No. 138; July 16, 2024
Each utility shall maintain on file at its principal office
				  located within the State suitable maps, drawings and/or records of its system
				  and facilities to show size, location, character, date of installation and
				  installed cost of major items of plant and extension of
				  facilities.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.27,
					 25-10.027.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.130 - Record of Complaints

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility
				shall maintain a record of all complaints received. Each record shall show the
				name and address of the complainant; the nature of the complaint; the date
				received; the result of any investigation; the disposition of the complaint;
				and the date of disposition. The word "complaint" as used in this rule is
				defined in subsection
				 25-30.355(2),
				F.A.C.
(2) Notwithstanding the
				requirements of paragraph
				 25-30.110(1)(a),
				F.A.C., utilities shall maintain a record of each complaint for a minimum of
				five years from the date of receipt and shall provide a copy of records of
				complaints to the Commission upon Commission staff's request. Documentation
				relating to customer complaints processed under Rule
				 25-22.032, F.A.C., shall be
				retained as set forth in paragraph
				 25-22.032(10)(a),
				F.A.C.
Rulemaking Authority
					 350.127(2),
					 367.0812(5),
					 367.121(1) FS.
					 Law Implemented  367.0812(1),
					  367.111,
					  367.121(1) 
					 FS.
New 9-12-74, Formerly 25-10.30, 25-10.030, Amended
					 11-10-86, 6-21-18.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.135 - Tariffs, Rules and Miscellaneous Requirements

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility shall adopt and file tariffs
				in accordance with Chapter 25-9, F.A.C.
(2) No utility may modify or revise its rules
				or regulations or its schedules of rates and charges until the utility files
				and receives approval from the Commission for any such modification or
				revision.
(3) Each utility shall
				maintain for customer inspection upon request during regular business hours at
				its main in-state business office, a current copy of Chapters 25-9, 25-22 and
				25-30, F.A.C., a current copy of Chapter 367, F.S., and a copy of the utility's
				current tariffs, and current developer agreements. The Commission shall provide
				current copies of the above rules and statute to each
				utility.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.081,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.41, 25-10.041, Amended
					 11-10-86, 11-30-93.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.145 - Audit Access to Records

Current through Reg. 50, No. 138; July 16, 2024
This rule addresses the reasonable access to utility and
				  affiliate records provided for in Section
				   367.156(1),
				  F.S., for the purposes of management and financial audits.
(1) The audit scope, audit program and
				objectives, and audit requests are not constrained by relevancy standards
				narrower than those provided by Section
				 367.156(1),
				F.S.
(2) Reasonable access means
				that company responses to audit requests for access to records shall be fully
				provided within the time frame established by the auditor. In establishing a
				due date, the auditor shall consider the location of the records, the volume of
				information requested, the number of pending requests, the amount of
				independent analysis required, and reasonable time for the utility to review
				its response for possible claims of confidentiality or privilege.
(3) In those instances where the utility
				disagrees with the auditor's assessment of a reasonable response time to the
				request, the utility shall first attempt to discuss the disagreement with the
				auditor and reach an acceptable revised date. If agreement cannot be reached,
				the utility shall discuss the issue with successive levels of supervisors at
				the Commission until an agreement is reached. If necessary, a final decision
				shall be made by the Prehearing Officer. If the audit is related to an
				undocketed case, the Chairman shall make the decision.
(4) The utility and its affiliates shall have
				the opportunity to safeguard their records by copying them or logging them out,
				provided, however, that safeguard measures shall not be used to prevent
				reasonable access by Commission auditors to utility or affiliate
				records.
(5) Reasonable access to
				records includes reasonable access to personnel to obtain testimonial evidence
				in response to inquiries or through interviews.
(6) Nothing in this rule shall preclude
				Commission auditors from making copies or taking notes. In the event these
				notes relate to documents for which the company has asserted confidential
				status, such notes shall also be given confidential status.
(7) Form PSC/APA 6 (2/95), entitled "Audit
				Document and Record Request/Notice of Intent" is incorporated by reference into
				this rule. This form is used by auditors when requests are formalized. This
				form documents audit requests, the due dates for responses, and all Notices of
				Intent to Seek Confidential Classification.
Rulemaking Authority
					 350.127(2),
					 367.121(1) FS.
					 Law Implemented 350.117,
					 367.121,
					 367.156(1)
					 FS.
New 2-28-95.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.210 - Definitions

Current through Reg. 50, No. 138; July 16, 2024
For the purpose of this part, the following definitions
				  apply:
(1) "Customer" shall mean any
				person, firm, association, corporation, governmental agency, or similar
				organization who has an agreement to receive service from the
				utility;
(2) "Main" shall mean a
				pipe, conduit or facility which conveys utility service to individual services
				or to other mains;
(3) "Meter"
				shall mean any device used to measure service rendered to a customer by a
				utility;
(4) "Service Pipe" shall
				mean the pipe between the utility's mains and the point of delivery and shall
				include all of the pipe, fittings and valves necessary to make the connection
				excluding the meter.
(5) "Service
				Connection" shall mean the point of connection of the customer's piping with
				the meter or service pipe owned by the utility.
(6) "Point of Delivery" shall mean where the
				service pipe is connected to the utility company's main.
(7) "Point of Delivery" for water systems
				shall mean the outlet connection of the meter for metered service or the point
				at which the utility's piping connects with the customer's piping for
				non-metered service.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.15, 25-10.015, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.225 - Plant and Facilities

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility
				shall design, construct, and install its plant in accordance with accepted
				engineering practices to ensure reasonably adequate and safe service to its
				customers.
(2) Each utility shall
				maintain and operate its plant and facilities by employing qualified operators
				in accordance with the rules of the Department of Environmental
				Protection.
(3) Each utility shall
				exercise due care to reduce the hazards to which employees, customers, and the
				public may be exposed by reason of the utility's equipment or
				facilities.
(4) Each utility shall
				make reasonable effort to warn and protect the public from any danger which
				exists or arises on account of the utility's equipment or facilities.
(5) Each water utility shall operate and
				maintain in safe, efficient, and proper condition, all of its facilities and
				equipment used to distribute, regulate, measure or deliver service up to and
				including the point of delivery into the piping owned by the
				customer.
(6) Each wastewater
				utility shall operate and maintain in safe, efficient, and proper condition,
				all of its facilities and equipment used to collect and regulate the flow of
				wastewater in the sewer mains. The wastewater utility may require that each
				customer be responsible for cleaning and maintaining sewer laterals to the
				point of delivery.
(7) Each utility
				which provides both water and wastewater service shall operate and maintain in
				safe, efficient, and proper condition, all of its facilities to the point of
				delivery.
(8) Each utility shall
				maintain on file at its principal office located within the state, suitable
				maps, drawings, and records of its system and facilities to show size,
				location, character, date of installation and installed cost of major items of
				plant and extension of facilities.
(9) Each utility shall inspect its plant and
				facilities in such a manner and with such frequency as may be necessary to
				ensure that the plant and facilities are maintained in proper condition for
				rendering safe and adequate service.
Rulemaking Authority
					 350.121(1)(f),
					 367.121(1) FS.
					 Law Implemented 367.111,
					 367.121
					 FS.
New 9-12-74, Amended 3-26-81, Formerly 25-10.42, 25-10.042,
					 Amended 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.230 - Service Facilities

Current through Reg. 50, No. 138; July 16, 2024
(1) Each water
				utility shall provide a service pipe of suitable capacity from its main up to
				and including the customer's service control valve and meter box for water
				service to the customer. Each water utility shall provide a service, control
				valve, and meter box. The utility may locate the service control valve and the
				meter box at or near the customer's curb or property line.
(2) Each wastewater utility shall provide the
				service pipe to the service connection, and may locate the connection at or
				near the customer's curb or property line.
(3) Each utility shall provide service
				facilities at its own expense unless the utility's tariff provides
				otherwise.
(4) All service
				facilities remain the property of the utility.
Rulemaking Authority
					 367.121(1)(f)
					 FS. Law Implemented 367.121
					 FS.
New 9-12-74, Formerly 25-10.86, 25-10.086, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.231 - Extent of System Which Utility Shall Maintain

Current through Reg. 50, No. 138; July 16, 2024
Each utility, unless specifically relieved in any case by the
				  Commission from such obligation, shall operate and maintain in safe, efficient
				  and proper condition all of the facilities and equipment used in connection
				  with the collection and regulation of flow of wastewater in the sewer mains and
				  the distribution, regulation, measurement and delivery of water service to the
				  customer up to and including the point of delivery into the piping owned by the
				  customer. The utility may require that each customer shall be responsible for
				  cleaning and maintaining sewer laterals to the service
				  connection.
Rulemaking Authority
					 367.121(1)(f)
					 FS. Law Implemented 367.111
					 FS.
New 4-20-63, Amended 9-12-74, Formerly 25-10.109, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.235 - Safety

Current through Reg. 50, No. 138; July 16, 2024
Every public utility shall at all times use every reasonable
				  effort properly to warn and protect the public from any danger, and shall
				  exercise due care to reduce the hazards to which employees, customers, and the
				  public may be subjected by reason of its equipment and
				  facilities.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.111
					 FS.
New 9-12-74, Formerly 25-10.45,
					 25-10.045.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.240 - Change in Character of Service

Current through Reg. 50, No. 138; July 16, 2024
Any substantial change to be made by the utility in the
				  conditions or character of service rendered which would impair the safe,
				  efficient use of the equipment of customers shall not be made without the prior
				  approval of the Commission and without adequate notice to the customers. Any
				  such change shall be accompanied by a general inspection and adjustment of
				  customer equipment that would be affected thereby to the extent necessary that
				  such equipment may operate as efficiently and give as good service as was
				  possible before the change. This shall be done promptly, without direct charge,
				  and with a minimum of inconvenience to the customer.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.111
					 FS.
New 9-12-74, Formerly 25-10.44,
					 25-10.044.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.245 - Accidents

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility shall keep a record of any
				accident which endangers the public or the utility's employees, or disrupts the
				utility's service facilities in such a manner as could have caused substantial
				property damage, serious personal injury or death.
(2) Each utility shall furnish its accident
				reports to the Commission upon request of the Commission
				staff.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.111,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.29, 25-10.029, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.250 - Continuity of Service

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility
				shall make all reasonable efforts to provide continuous service. Should
				interruption in service occur, however, each utility shall reestablish service
				with the shortest delay consistent with the safety of its customers and the
				general public.
(2) Each utility
				shall schedule any necessary interruptions in service at a time anticipated to
				cause the least inconvenience to its customers. Each utility shall notify its
				customers prior to scheduled interruptions.
(3) Where public fire protection is provided
				by the mains affected by the interruption, the utility shall notify the Fire
				Chief or any other public official responsible for fire protection, that an
				interruption has occurred or will occur. Additionally, the utility shall notify
				that person when service is or is anticipated to be restored.
(4) Where a customer's water or wastewater
				service is interrupted and remains out of service in excess of forty-eight (48)
				hours after the customer has notified the utility of the interruption, the
				utility shall refund to that customer the pro-rata portion of the month's
				charges for the period of days during which service was not provided. This
				paragraph applies only to utilities which have service tariffs that provide for
				charges on a non-metered rate. The utility may refund the amount owed as credit
				toward the customer's subsequent bill for service.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.081,
					 367.111
					 FS.
New 9-12-74, Formerly 25-10.56, 25-10.056, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.251 - Record and Report of Interruptions

Current through Reg. 50, No. 138; July 16, 2024
(1)
				Each utility shall maintain a record of all interruptions in service which
				affect 10 percent (10%) or more of its customers. The record shall show the
				cause of the interruption, its date, time, duration, remedy, and steps taken to
				prevent recurrence.
(2) The utility
				shall notify the Commission of any interruptions in service which affect ten
				percent (10%) or more of its customers. Notification to the Commission shall be
				made within one work day of notification to the utility that such an
				interruption has occurred, and within one work week after service has been
				restored. The utility shall file a complete report of the record to the
				Commission regarding the interruption.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.28, 25-10.028, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.255 - Measurement of Service for Water Utilities

Current through Reg. 50, No. 138; July 16, 2024
(1) Except as provided in subsection (2) of
				this rule, each utility shall measure water sold upon the basis of metered
				volume sales unless the Commission approved flat rate service arrangements for
				that utility.
(2) A utility may
				provide flat rate on estimated service for:
(a) Temporary service where the utility can
				readily estimate water use.
(b)
				Public and private fire protection service.
(c) Water used for street sprinkling and
				sewer flushing when provided for by contract between the utility and the
				municipality or other local governmental authority.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.260 - Meter Installation

Current through Reg. 50, No. 138; July 16, 2024
(1) Generally,
				each utility shall locate meters at or near the customer's curb or property
				line. When it is impractical to locate meters at or near the customer's curb or
				property line, the utility may locate a meter in any other reasonably
				convenient or accessible place which affords protection against
				damage.
(2) When meters are
				grouped, the utility shall tag each meter to identify the customer whose
				services are measured by that meter.
(3) Each utility shall install an accessible
				service control valve on the inlet side of each meter.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.111,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.88, 25-10.088, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.261 - Meter Readings

Current through Reg. 50, No. 138; July 16, 2024
(1) The utility
				shall read its service meters at regular intervals and, insofar as practicable
				within regularly scheduled work days, on the corresponding day of each meter
				reading period.
(2) The utility
				shall read the register of each meter in the same units that the utility uses
				for billing purposes, except that a water meter may register in gallons or in
				cubic feet.
(3) The service meters
				shall be marked to indicate the units measured by that meter.
(4) The meter shall be marked with any
				constant or multiplier that the utility uses to determine the amount of service
				used by a customer.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.111,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.95, 25-10.095, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.262 - Meter Accuracy Requirements

Current through Reg. 50, No. 138; July 16, 2024
Each utility shall employ water meters which register within
				  the accuracy limits set forth in this chart:
Accuracy limits in percentages
Maximum
Intermediate
Minimum Rate
Meter Type
Rate
Rate
New
Repaired
Displacement
98.5-101.5
98.5-101.5
95-101.5
90-101.5
Current
97-102
None
95-102
90-102
Compound*
97-103
97-103
95-103
90-103
*The minimum required accuracy for compound meters at any
				  rate within the "changeover" range of flows shall be 85%.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.121(1)(a),
					 367.122(1)
					 FS.
New 9-12-74, Formerly 25-10.92, 25-10.092, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.263 - Meter Test Methods

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility
				shall test its displacement type cold water meters on at least the three rates
				of flow set forth in the following chart:
Meter
Normal Test
Size
Flow Limits
Test Flow Gallons Per Minute
Inches
GPM
Minimum
Median
Maximum
5/8
1-20
1/4
2
15
3/4
2-30
1/2
3
25
1
3-50
3/4
4
35
1 1/2
5-100
11/2
8
50
2
8-160
2
15
100
3
16-300
4
20
150
4
28-500
37
40
200
6
48-1000
12
60
500
(2)
				Each utility shall test its current, compound and fire-service type meters on
				at least three rates of flow: one at the minimum test flow and two or more
				within the normal test flow limits of the table set forth in subsection (1) of
				this rule, with the upper test flow to be at a rate as high as
				practicable.
(3) Each utility shall
				test its compound meters within the "changeover" range of flows to determine
				overall operational efficiency and accuracy of registration.
(4) A utility may test any displacement type
				meter after installation if the meter is three inches or larger. However, each
				utility shall test its current, compound and fire-service type meters in place
				to achieve maximum accuracy, and may install a test tee in the outlet piping to
				facilitate and reduce the cost of testing for meters which are three inches or
				larger.
(5) Each utility may affix
				a seal to each of its tested and adjusted meters. The utility may affix the
				seal in such manner that it would have to be broken before any adjustment to
				meter registration could be achieved.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.121(1)(a),
					 367.122
					 FS.
New 9-12-74, Formerly 25-10.90, 25-10.090, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.264 - Meter Testing Equipment

Current through Reg. 50, No. 138; July 16, 2024
(1)
(a) Each utility providing metered water
				service shall either provide the necessary standard facilities, instruments and
				other equipment for testing meters in compliance with Rule
				 25-30.263, F.A.C., or enter into
				arrangements with other utilities or agencies for the testing of the utility's
				meters.
(b) When the utility opts
				to arrange for its testing to be performed by another utility or agency, that
				utility shall notify the Commission.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.265 - Periodic Meter Tests

Current through Reg. 50, No. 138; July 16, 2024
Each utility shall inspect and test a representative sample
				  of its meters in service at least once during the intervals set out in this
				  rule.
Maximum Interval
Size of Meter
Between Tests
5/8''
10 years
3/4''
8 years
1''
6 years
1 1/2''
4 years
2''
4 years
3''
3 years
4''
2 years
6''
1 year
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.121(1)(a),
					 367.122
					 FS.
New 9-12-74, Formerly 25-10.93, 25-10.093, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.266 - Meter Test by Request

Current through Reg. 50, No. 138; July 16, 2024
(1)
(a) Upon written request of any customer
				whose meter has not been tested within one-half the maximum interval provided
				in Rule  25-30.265, F.A.C., the utility
				shall make a field test for accuracy of that customer's meter.
(b) The utility may not charge for any field
				test performed pursuant to paragraph (a) of this
				subsection.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.267 - Record of Meter Tests

Current through Reg. 50, No. 138; July 16, 2024
(1) Each utility
				shall preserve the original records of all meter tests at least until same
				meter is performed or until the meter is retired by a later test.
(2) These records shall include:
(a) Sufficient information to identify the
				meter;
(b) The reason for the
				test;
(c) Date of test and reading
				of the meter;
(d) The computed
				accuracy before and after the repair; and
(e) Any other data taken at the time of the
				test which would permit the convenient checking of the test
				results.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.310 - Initiation of Service

Current through Reg. 50, No. 138; July 16, 2024
(1) A utility may
				require that application for service be made in writing and in accordance with
				the forms prescribed by the utility. However, the utility shall treat a
				completed application as notice that service is desired and as an expression of
				the applicant's willingness to conform to the utility's service rules and
				regulations which are in effect and on file with the Commission.
(2) Upon an applicant's compliance with
				utility's reasonable rules regarding service initiation, the utility shall
				initiate service without unreasonable delay. To ensure effectiveness of its
				rules regarding service and the initiation of service, a utility shall set out
				its rules or policies in its tariff, and those rules or policies shall have
				uniform application.
(3) In
				addition to the above, the utility shall provide each applicant for service
				with a copy of the brochure entitled "Your Water and Sewer Service" which is
				prepared by and available from the Florida Public Service Commission, Office of
				Consumer Assistance and Outreach, 2540 Shumard Oak Boulevard, Tallahassee,
				Florida 32399-0867.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.081,
					 367.111,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.71, 25-10.071, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.311 - Customer Deposits

Current through Reg. 50, No. 138; July 16, 2024
(1) Deposit
				required; establishment of credit. Each company's tariff shall contain their
				specific criteria for determining the amount of initial deposit. Each utility
				may require an applicant for service to satisfactorily establish credit, but
				such establishment of credit shall not relieve the customer from complying with
				the utilities' rules for prompt payment of bills. Credit will be deemed so
				established if:
(a) The applicant for service
				furnishes a satisfactory guarantor to secure payment of bills for the service
				requested. A satisfactory guarantor shall, at a minimum, be a customer of the
				utility with a satisfactory payment record. A guarantor's liability shall be
				terminated when a residential customer whose payment of bills is secured by the
				guarantor meets the requirements of subsection (5) of this rule. Guarantors
				providing security for payment of residential customers' bills shall only be
				liable for bills contracted at the service address contained in the contract of
				guaranty.
(b) The applicant pays a
				cash deposit.
(c) The applicant for
				service furnishes an irrevocable letter of credit from a bank or a surety
				bond.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.315 - Temporary Service

Current through Reg. 50, No. 138; July 16, 2024
(1) Upon
				compliance with subsection (3) of this rule, a utility may require an applicant
				customer to pay all the anticipated costs of installing and removing facilities
				and materials for temporary service.
(2) When temporary service is terminated, the
				utility shall credit the customer with the reasonable salvage value of the
				service facilities and materials if the customer has made advance payment
				pursuant to subsection (1) of this rule.
(3) Each utility shall set out in its tariff
				a definition of and policy or rules regarding temporary
				service.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.111 367.121
					 FS.
New 9-12-74, Formerly 25-10.85, 25-10.085, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.325 - Termination of Service by Customer

Current through Reg. 50, No. 138; July 16, 2024
A utility may require a customer to give reasonable notice of
				  his or her intention to discontinue service. Until the utility receives such
				  notice, a customer may be held responsible for all service
				  rendered.
Rulemaking Authority
					 367.121 FS. Law Implemented
					 367.111,
					 367.121
					 FS.
New 9-12-74, Formerly 25-10.73, 25-10.073, Amended
					 11-10-86.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.330 - Information to Customers

Current through Reg. 50, No. 138; July 16, 2024
(1) Each
				utility shall provide its customers with the following information on at least
				an annual basis:
(a) Telephone numbers regular
				and after hours;
(b) Office
				address.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.335 - Customer Billing

Current through Reg. 50, No. 138; July 16, 2024
(1) Except as
				provided in this rule, a utility must render bills to customers at regular
				intervals, and each bill must indicate the billing period covered; beginning
				and ending meter reading; the amount of the bill; the delinquent date or the
				date after which the bill becomes past due; and any authorized late payment
				charge.
(2) When a utility is
				unable to obtain an actual meter read, estimated bills may be provided.
(a) If the utility estimates a bill, the word
				"Estimated" must be prominently displayed on the face of the bill.
(b) The utility is obligated to timely
				correct any problems within the utility's control causing the need to estimate
				bills. In no event may a utility provide an estimated bill to any one customer
				account more than four times in any 12-month period due to circumstances that
				are within the utility's control and service obligations.
(c) Upon issuance of a second estimated bill
				in a 6-month period, the utility must provide the customer with an explicit
				written explanation for the estimation, along with the utility contact
				information and the Commission toll-free complaint number,
				1(800)342-3552.
(d) The utility
				must maintain records for a minimum of two years, detailing the number,
				frequency, and causes of estimated bills, and those records must be made
				available upon request to the Commission or to any party to a rate proceeding
				for the utility.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.340 - Adjustment of Bills for Meter Error

Current through Reg. 50, No. 138; July 16, 2024
(1)
				In meter tests made by the Commission or by the utility at the request of the
				customer (as provided in Rule
				 25-30.266, F.A.C.) the accuracy
				of registration of the meter and its performance in service shall be judged by
				its averaged error. The average meter error shall be considered to be the
				algebraic average of the errors at the test rate flows set out in Rule
				 25-30.263, F.A.C. Any adjustment
				of charges which is made in accordance with this rule shall be based on the
				average error thus derived.
(2)
				Fast meters. Whenever a meter tested is found to register fast in excess of the
				tolerance permitted under Rule
				 25-30.262, F.A.C., the utility
				shall refund to the customer the amount billed in error for one half the period
				from the time the meter was the meter was last tested not to exceed twelve (12)
				months except that if it can be shown that the error was due to some cause, the
				date of which can be fixed, the overcharge shall be computed back to but not
				beyond such date, based upon available records. The refund shall not include
				any part of the minimum charge.
(3)
				Slow meters.
(a) Except as provided by this
				paragraph, a utility may backbill in the event that a meter is found to be
				slow, non-registering or partially registering. A utility may not backbill for
				any period greater than twelve (12) months from the date it notifies a customer
				that his or her meter is slow, non-registering or partially registering. If it
				can be ascertained that the meter was slow, non-registering or partially
				registering for less than twelve (12) months prior to notification, then the
				utility may backbill only for the lesser period of time. In any event, the
				customer may extend the payments of the backbill over the same amount of time
				for which the utility issued the backbill. Nothing in this subsection shall be
				construed to limit the application of subsection (5) of this rule.
(b) Whenever a meter tested is found to
				register slow in excess of the tolerance established under Rule
				 25-30.262, F.A.C., the utility
				may bill the customer in accordance with this subsection. If the utility has
				required a deposit as permitted under Rule
				 25-30.266, F.A.C., the customer
				may be billed only for that portion of the unbilled error which is in excess of
				the deposit retained by the utility.
(c) In the event of a non-registering or a
				partially registering meter, unless the provisions of subsection (4) of this
				rule apply, a customer may be billed on an estimated amount based on previous
				bills for similar usage.
Florida Administrative Code › 25 - PUBLIC SERVICE COMMISSION › 25 - Departmental › Chapter 25-30 - WATER AND WASTEWATER UTILITY RULES › Section 25-30.345 - Customer Service Charges

Current through Reg. 50, No. 138; July 16, 2024
(1) When a
				utility has disconnected service for proper cause as specified in Rule
				 25-30.320, F.A.C., the utility
				may charge a reasonable fee to defray the cost of restoring service provided
				that the fee is specified in the utility's tariff.
(2) When an applicant requests temporary
				service, the utility may charge a reasonable fee pursuant to Rule
				 25-30.315, F.A.C., to defray the
				cost of installing and removing facilities and materials.
(3) A utility may have other customer service
				charges. These are specified in the utility's tariff.
Rulemaking Authority
					 350.127(2),
					 367.121 FS. Law Implemented
					 367.081,
					 367.111
					 FS.
New 3-6-71, Amended 9-12-74, Formerly 25-10.99, 25-10.099,
					 Amended 11-10-86.