California Code of Regulations › Title 10 - Investment › Chapter 5 - Insurance Commissioner › Subchapter 1 - Production of Insurance › Article 10 - Clerical Activities Exempt from Licensure › Section 2193.2 - Exemptions for Making Clerical Changes and Providing Indirect Marketing and Servicing Support

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
Clerical activities involving the making of changes to
					 existing insurance policies or providing indirect insurance marketing and
					 servicing support which, pursuant to Insurance Code Section
					 1635(m),
					 are exempt from licensure, include, but are not limited to:
(a) Dissemination of buyers' guides for
				  insurance, applications for insurance coverage, insurance coverage selection
				  forms, or related forms, in response to consumer requests, provided that
				  unlicensed persons do not analyze, give advice or make recommendations
				  concerning insurance contracts or potential insurance contract terms to
				  applicants for insurance coverage, potential applicants for insurance coverage,
				  or policyholders.
(b) Receiving
				  information from applicants for insurance coverage, potential applicants for
				  insurance coverage, or policyholders, or recording information from applicants
				  for insurance coverage, potential applicants for insurance coverage, or
				  policyholders to give to licensees for response, provided that the unlicensed
				  persons do not analyze, give advice or make recommendations concerning
				  insurance contracts or potential insurance contract terms to applicants for
				  insurance coverage, potential applicants for insurance coverage, or
				  policyholders.
(c) Scheduling
				  appointments with licensees to discuss insurance, provided that there are no
				  conversations, or other exchanges of information concerning insurance contracts
				  or potential insurance contract terms between unlicensed persons and applicants
				  for insurance coverage, potential applicants for insurance coverage, or
				  policyholders.
(d) Communicating
				  with applicants for insurance coverage, potential applicants for insurance
				  coverage, or policyholders solely in order to obtain factual information
				  requested by licensees, provided that unlicensed persons do not analyze, give
				  advice or make recommendations concerning insurance contracts or potential
				  insurance contract terms to applicants for insurance coverage, potential
				  applicants for insurance coverage, or policyholders.
(e) Acceptance of insurance premiums for
				  delivery to licensees.
(f)
				  Receiving and recording insureds' requests for additions or deletions to
				  existing insurance policies, and preparing endorsement forms for the review and
				  signature of licensees.
(g)
				  Informing insureds factually, in response to their inquiries, as to the
				  category and financial limits of insurance coverages indicated in policy
				  records, whether coverages are in effect and any premium balances due, provided
				  that the unlicensed persons are not otherwise explaining, interpreting, or
				  offering opinions on such coverages or limits, or any other terms of the
				  insurance contracts.
(h) Answering
				  telephone calls, receiving faxes, opening electronic mail, opening written
				  mail, processing outgoing mail, doing filing, and engaging in other general
				  secretarial or administrative functions not otherwise prohibited
				  herein.
(i) Merely translating
				  between licensees and applicant for insurance coverage, potential applicants
				  for insurance coverage, or policyholders.
1. New
					 section filed 6-17-2002 as an emergency; operative 6-17-2002 (Register 2002,
					 No. 25). A Certificate of Compliance must be transmitted to OAL by 10-15-2002
					 or emergency language will be repealed by operation of law on the following
					 day.
2. Certificate of Compliance as to 6-17-2002 order transmitted
					 to OAL 10-10-2002 and filed 11-7-2002 (Register 2002, No.
					 45).
Note: Authority cited: Section
						8, Assembly Bill 393, Chapter 321,
						Statutes of 2000. Reference: Sections
						1631 and
						1635,
						Insurance Code.