California Code of Regulations › Title 11 - Law › Division 2 - Commission on Peace Officer Standards and Training › Article 1 - General › Section 1011 - Professional Certificates for Public Safety Dispatchers and Records Supervisors

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a) Professional
				Certificates -- Public Safety Dispatcher
(1)
				Dispatcher Certificates
Dispatcher Certificates are professional certificates awarded in
				  recognition of meeting specified training education, and service requirements.
				  Possession of these certificates is voluntary and is not required to perform
				  dispatcher duties.
(2)
				Application Requirements
An applicant (or an applicant's employing department) shall submit
				  a completed Certificate Application -- POST Public Safety Dispatcher via the
				  Electronic Data Interchange (EDI). If a POST-certified training course is not
				  reflected on the applicant's POST profile, they should contact the course presenter
				  to update the POST Profile.
(A) Application
				Requirements -- An applicant shall submit the following information for a completed
				Certificate Application via the EDI:
1. Log into
				the POST PASS Account.
2. Enter POST ID
				or Social Security Number.
3. When
				applying, select the appropriate Certificate to start the application
				process.
4. Upload the appropriate
				documents referred to in 1011(a)(2)(B)1.-3..
5. Select the Submit button.
(B) The applicant and the applicant's employing
				agency shall submit a completed Certificate Application, via EDI, along with
				supporting documents as follows:
1. Documentation
				that supports the required education and experience (i.e., official transcripts,
				diplomas, certificates of course completion).
2. When the units of credit are transferred from
				one educational institution to another, supporting documentation from all
				educational institutions is required.
3.
				Supporting documents are not required if the education and/or experience information
				needed to support the current certificate request is already reflected on the
				applicant's POST profile. Any education or experience that is not reflected on the
				POST profile must be supported as described in subsection
				1011(a)(3)(A)1. and/or
				2.
(3) Certificate
				Terminology and Policy
(A) College Degree or
				College Unit Criteria
Accreditation shall be by a national or regional accrediting body
				  that is recognized by the Secretary of the United States Department of Education.
				  For the award of a certificate, all degrees or units:
1. Shall be issued by and recorded on the
				transcript of an accredited community college, college, or university; or
2. When issued by a non-accredited community
				college, college, or university, the degree or units shall have been accepted and
				recorded on the transcript of an accredited community college, college, or
				university.
(B) Education
				Units
1. One college semester unit equals one
				education unit, or
2. One college
				quarter unit equals two-thirds of an education unit.
(C) Training Points
1. Twenty hours of training is equal to one
				training point. Only completed courses with verifiable hours are accepted. Training
				point credit shall not be given for partial completion of a course or when the
				course was failed.
2. When the training
				is not POST-certified, the commission shall have discretion to determine acceptable
				dispatcher training, pursuant to the following criteria:
a. When requesting training points for courses
				that are not POST-certified, applicants must provide documentation to support
				completion of training such as a copy of the course roster or a copy of the course
				completion certificate.
b. Training must
				be verified with a course roster or a certificate of course completion that includes
				the date of completion and number of hours completed.
(D) Education Unit Conversions
When education units exceed the number needed to qualify for a
				  certificate, the excess education units may be converted to training points to meet
				  training point requirements.
1. One
				education unit shall equal one training point.
2. POST will make the conversion when it is to the
				advantage of the applicant.
3. The
				POST-certified Public Safety Dispatcher's Basic course can only be used to satisfy
				either the training points or the education units requirement. It cannot be used to
				satisfy both categories.
(E)
				Experience
In order to be eligible for any level of the dispatcher
				  certificate, at the time of application, individuals must be appointed as a current
				  full-time public safety dispatcher with a POST-participating
				  agency.
(4) Applicants
				for the award of the Dispatcher Basic Certificate shall:
(A) Be employed with an agency participating in
				the POST Dispatcher Program.
(B) Be
				currently appointed as a full-time public safety dispatcher.
(C) Have been selected in accordance with the
				minimum selection requirements specified in Commission Regulation 1018.
EXCEPTION: This requirement does not apply if the dispatcher was
				  appointed prior to the agency's participation in the POST program.
(D) Have successfully completed a POST-certified
				Public Safety Dispatcher's Basic Course.
(E) Have satisfactorily completed the current
				agency's probationary period of at least 12 months.
EXCEPTION: Upon entry into the program, agencies with a probation
				  period of less than 12 months, when established by ordinance, charter, or memorandum
				  of understanding, shall be granted a waiver of this requirement until a 12-month
				  probation period can be established.
NOTE: The Dispatcher Certificate is obsolete, those who possess a
				  Dispatcher Certificate will be grandfathered in and be eligible for a Dispatcher
				  Basic Certificate.
(5)
				Applicants for the award of a Dispatcher Intermediate Certificate shall:
(A) Satisfy the requirements specified in
				subsection 1011(a)(3) (A-D) for
				all certificates.
(B) Possess the
				Dispatcher Basic Certificate.
(C)
				Satisfy one of the following eligibility combinations:
Degree or Education Units
*
Dispatcher Experience
Training Points
Bachelor's Degree
and
3 years
plus
0
Associate Degree
and
5 years
plus
0
45 Education Units
and
5 years
plus
12
30 Education Units
and
7 years
plus
11
15 Education Units
and
9 years
plus
10
* Excess education units may be applied towards training points on
				  a unit for point basis per subsection
				  1011(a)(3)(D).
(6) Applicants for the award
				of a Dispatcher Advanced Certificate shall:
(A)
				Satisfy the requirements specified in subsection
				1011(a)(3)(A)-(D) for
				all certificates.
(B) Possess the
				Dispatcher Intermediate Certificate.
(C)
				Satisfy one of the following eligibility combinations:
Degree or Education Units
*
Dispatcher Experience
Training Points
Master's Degree
and
5 years
plus
0
Bachelor's Degree
and
7 years
plus
0
Associate Degree
and
9 years
plus
0
45 Education Units
and
9 years
plus
12
30 Education Units
and
11 years
plus
11
* Excess education units may be applied towards training points on
				  a unit for point basis per subsection
				  1011(a)(3)(D).
(7) Applicants for the award
				of a Dispatcher Supervisory Certificate shall:
(A)
				Satisfy the requirements specified in Commission Regulation 1018.
(B) Satisfy the requirements specified in
				subsection 1011(a)(3) (A-D) for
				all certificates.
(B) Possess the
				Dispatcher Intermediate Certificate.
(C)
				Complete a minimum of 60 semester units or possess a degree from an accredited
				college.
(D) Successfully complete a
				POST-certified Supervisory Course. (The Dispatcher Supervisory Course is highly
				recommended.)
(E) Possess a minimum of
				two years of experience as a permanent first-level Dispatcher Supervisor or
				higher.