Hawaii Administrative Rules › Title 15 - DEPARTMENT OF BUSINESS, ECONOMIC DEVELOPMENT AND TOURISM › Hawaii Housing Finance and Development Corporation › Chapter 319 - WATER SERVICE TO CONSUMERS › Subchapter 5 - MISCELLANEOUS PROVISIONS › Section 15-319-50 - Interruption of water supply, suitability of water supply and pressure conditions

Current through June, 2024
(a) The corporation
				  will exercise reasonable diligence and care to deliver an adequate supply of
				  water to the consumer and to avoid shortages or interruptions in water service
				  and to maintain pressure in its water mains, but will not be liable for any
				  interruption, shortage, insufficiency of supply, fluctuation in, excess of, or
				  lack of pressure, or any loss or damage occasioned thereby resulting from a
				  cause not within the control of the corporation.
(b) Whenever, in the corporation's sole
				  judgment, special conservation measures are advisable to forestall water
				  shortage and a consequent emergency, the corporation may restrict the use of
				  water by any reasonable method of control.
(c) The corporation reserves the right at any
				  and all times to shut off water from the mains without notice in times of
				  emergency for the purpose of making repairs, extensions, alterations, or for
				  other reasons, and shall not be responsible nor liable for any property loss or
				  damage incurred by the consumer due to such interruption of service. Consumers
				  depending upon a continuous supply of water shall provide emergency water
				  storage and any check valves, backflow preventers, or other devices necessary
				  for the protection of plumbing or fixtures against failure of the pressure or
				  supply of water in the corporation's mains. Repairs or improvements will be
				  completed as rapidly as practicable and, insofar as practicable, at such times
				  as will cause the least inconvenience to the consumer. The corporation shall
				  not be liable or responsible for any damage to person or property caused by
				  spigots, faucets, valves, and other equipment that may be open when water is
				  turned on at the meter, either when turned on originally or when turned on
				  after a temporary shutdown. The corporation shall provide all consumers that
				  are reasonably anticipated to be affected by any scheduled shut-off for repairs
				  or maintenance work with at least one day's prior written notice of such
				  shut-off. Such written notice may be made by the corporation by leaving printed
				  flyers on the doors of the given consumers or, at the corporation's discretion,
				  by mailing written notice to the given consumers at least three days prior to
				  the scheduled shut-off. Any notice shall also include an advisory to take
				  reasonable precautions against the failure or fluctuation in the pressure or
				  supply of water that may result from such shut-off.
(d) When the pressure of the corporation's
				  supply fluctuates or is higher than that for which individual fixtures are
				  designed, the consumer shall protect the fixtures by installing and maintaining
				  pressure-reducing and relief valves. The corporation shall not be liable for
				  damage due to pressure conditions or caused by or arising from the failure or
				  defective condition of such pressure regulators and relief valves or for damage
				  that may occur through the installation, maintenance, or use of such equipment.
				  The corporation shall not be responsible for maintaining pressure in its water
				  mains.