Alabama Administrative Code › Title 770 - ALABAMA PUBLIC SERVICE COMMISSION › Chapter 770-X-5 - TELEPHONE RULES › Section 770-X-5-.15 - Pay Telephones

Current through Register Vol. 42, No. 9, June 28, 2024
(1)
					Public Pay Telephone Service of Local Exchange Carriers
(a) In each exchange, the telephone utility
					shall provide at least one public pay telephone available to the public at all
					hours, prominently located and properly maintained and equipped.
(b) The telephone utility shall make a
					reasonable effort to maintain at each company-owned, public pay telephone
					station a current copy of the telephone directory for that exchange. Each
					instrument shall have all operating instructions posted thereon including, but
					not limited to, the access code for long distance dialing, directory
					assistance, and emergency or "911" numbers.
(c) Each pay telephone station shall provide
					coin-free access to the local operator, the toll operator, emergency numbers
					and 800 numbers.
(d) Each pay
					telephone instrument shall be pre-pay.
(e) A notice must be displayed on each
					instrument giving the local exchange company's address and telephone number
					where callers can get help when problems occur with pay telephone service,
					without charge for such telephone calls.
(f) The name of the interLATA toll carrier
					selected by the local exchange carrier must be posted on each telephone
					instrument in plain view of customers.
(g) All instruments must be able to
					accommodate hearing-impaired and handicapped persons as required by federal law
					and regulations.
(h) All
					instruments must be capable of accepting nickels, dimes and quarters. Coins
					must be returned by the instruments for any incomplete calls.
(i) Repairs shall be performed within 24
					hours of a trouble report on the instrument.
(j) The instruments must accept incoming
					calls without a charge, except where:
1.
					Otherwise requested by a law enforcement agency, and
2. The instrument bears a notice stating that
					incoming calls are not accepted.
(k) If a time limitation is placed on a
					phone, proper notice must be posted and a tone must sound 15 to 30 seconds
					before disconnection. The exact interval of which shall be clearly stated on
					the instrument. The minimum time limit for local calls shall be no less than
					five (5) minutes, provided, however, that no time limit will be allowed on
					phones where, in the past, the need for no time limit on that phone has been
					determined by the Commission, or where, in the future, the Director of
					Telecommunications Division directs, in writing, that the pay phone have no
					time limit. Removal of the time limit may be requested by the owner of the
					phone, the owner of the premises, and/or governmental or civic
					groups.
(l) The rates for
					intrastate/interLATA long distance service shall be no higher than the
					Commission approved rates for the certificated carrier selected. The only
					exception is the rounding up to the nearest nickel ($.05).
(m) All pay telephones are subject to random
					and periodic inspections to assure compliance with Commission requirements.
					Noncompliance will be brought to the attention of the local exchange company in
					writing, and shall be corrected within 30 days.
(n) All local exchange companies shall
					provide to the Commission, upon request, a list of pay telephone access lines
					maintained in the state.