California Code of Regulations › Title 22 - Social Security › Division 1 - Employment Development Department › Subdivision 1 - Director of Employment Development › Division 3 - EMPLOYMENT SERVICES PROGRAMS › Part 1 - EMPLOYMENT AND EMPLOYABILITY SERVICES › Chapter 2 - JOB TRAINING PARTNERSHIP ACT COMPLAINTS › Article 1 - GENERAL PROVISIONS › Section 4501-2 - General Principles for All Levels of Complaint Resolution

Current through Register 2024 Notice Reg. No. 28, July 12, 2024
(a) The procedures
						  set forth in Sections
						  4501-1 through
						  4503-3 shall be used by all
						  California service delivery areas in the development of local-level complaint
						  and hearing procedures. The procedures set forth in Sections
						  4504-1 through
						  4504-4 shall be used by the EDD in
						  the resolution of all complaints where the EDD is the agency issuing
						  sanctions.
(b) Sections
						  4501-1 through
						  4504-4 shall guide the receipt,
						  hearing, and resolution of noncriminal complaints relating to JTPA programs and
						  activities that are funded with JTPA monies provided to the State of California
						  by the U.S. Department of Labor. All individuals and entities, including JTPA
						  applicants and participants, subrecipients of service delivery areas, entities
						  and individuals that are applicants for JTPA program funding, labor unions,
						  community-based organizations and educational agencies shall use the procedures
						  set forth in Sections
						  4501-1 through
						  4504-4.
(c) At all levels of the complaint process,
						  complainants have the right to be represented, at their own expense, by a
						  person(s) of their choosing.
(d)
						  Policy complaints must be filed within one year of the alleged violation. All
						  persons filing policy complaints shall be free from restraint, coercion or
						  reprisal.
(e) Audit complaints
						  shall be filed within 30 days of the EDD or local service delivery area's
						  written decision disallowing costs and/or instituting other findings that are
						  final. All persons filing audit complaints shall be free from restraint,
						  coercion or reprisal.
1. New
							 section filed 6-24-99 as an emergency; operative 6-24-99 (Register 99, No. 26).
							 A Certificate of Compliance must be transmitted to OAL by 10-22-99 or emergency
							 language will be repealed by operation of law on the following
							 day.
2. Certificate of Compliance as to 6-24-99 order transmitted to
							 OAL 10-21-99; disapproved by OAL and order of repeal as to 6-24-99 order filed
							 on 12-7-99 (Register 99, No. 50).
3. New section filed 12-8-99 as an
							 emergency; operative 12-8-99 (Register 99, No. 50). A Certificate of Compliance
							 must be transmitted to OAL by 4-6-2000 or emergency language will be repealed
							 by operation of law on the following day.
4. Certificate of
							 Compliance as to 12-8-99 order, including amendment of subsection (b) and
							 amendment of NOTE, transmitted to OAL 2-24-2000 and filed 4-6-2000 (Register
							 2000, No. 14).
Note: Authority cited: Sections
								305,
								306
								and
								15051,
								Unemployment Insurance Code. Reference: Job Training Partnership Act, Title 29,
								United States Code, Sections
								1554 and
								1574(b); and
								Title 20, Code of Federal Regulations, Sections
								626.5,
								627.481(c) and
								627.500 through
								627.503.