2023 Rhode Island General Laws › Title 27 - Insurance › Chapter 27-34.2 - Long-Term Care Insurance › Section 27-34.2-21. - Producer training requirements.

§ 27-34.2-21. Producer training requirements.
(a)
On or after January 1, 2008, an individual may not sell, solicit, or negotiate long-term care insurance unless the individual is licensed as an insurance producer for accident and health or sickness or life and has completed a one-time training course. The training shall meet the requirements set forth in this section.
(b)
An individual already licensed and selling, soliciting, or negotiating long-term care insurance on July 3, 2007, may not continue to sell, solicit, or negotiate long-term care insurance unless the individual has completed a one-time training course as set forth in the section, within one year from July 3, 2007.
(c)
In addition to the one-time training course required in this section, an individual who sells, solicits, or negotiates long-term care insurance shall complete ongoing training as set forth in this section.
(d)
The training requirements of this section may be approved as continuing education courses.
(e)
The one-time training required by this section shall be no less than eight (8) hours and the ongoing training required by this section shall be no less than four (4) hours every twenty-four (24) months.
(f)
The training required under subsection (a) shall consist of topics related to long-term care insurance, long-term care services and, if applicable, qualified state long-term care insurance partnership programs, including, but not limited to:
(1)
State and federal regulations and requirements and the relationship between qualified state long-term care insurance partnership programs and other public and private coverage of long-term services, including Medicaid;
(2)
Available long-term care services and providers;
(3)
Changes or improvements in long-term care services or providers;
(4)
Alternatives to the purchase of private long-term care insurance;
(5)
The effect of inflation on benefits and the importance of inflation protection; and
(6)
Consumer suitability standards and guidelines.
(g)
The training required by this section shall not include training that is insurer or company product specific or that includes any sales or marketing information, materials, or training, other than those required by state or federal law.
(h)
Insurers subject to this act shall obtain verification that a producer receives training required by this section before a producer is permitted to sell, solicit, or negotiate the insurer’s long-term care insurance products, maintain records subject to the state’s record retention requirements, and make that verification available to the commissioner upon request.
(i)
Insurers subject to this act shall maintain records with respect to the training of its producers concerning the distribution of its partnership policies that will allow the state insurance department to provide assurance to the state Medicaid agency that producers have received the training contained in this section and that producers have demonstrated an understanding of the partnership policies and their relationship to public and private coverage of long-term care, including Medicaid, in this state. These records shall be maintained in accordance with the state’s record retention requirements and shall be made available to the commissioner upon request.
(j)
The satisfaction of these training requirements in any state shall be deemed to satisfy the training requirements in this state.
History of Section.
P.L. 2007, ch. 239, § 2; P.L. 2008, ch. 475, § 91; P.L. 2023, ch. 395, art. 1, § 11, effective December 31, 2023.