2023 New York Laws › PML - Racing, Pari-Mutuel Wagering and Breeding Law › Article 13 - Destination Resort Gaming › Title 7 - Problem Gambling › 1362 - Prevention and Outreach Efforts.

§  1362.  Prevention  and  outreach  efforts.  1. Each gaming facility
licensee, management  company,  and  holding  company  involved  in  the
application  and  ownership  or  management  of  a gaming facility shall
provide  to  the  commission,  as  applicable,  an  applicant's  problem
gambling plan. An applicant's problem gambling plan shall be approved by
the  commission  before  the commission issues or renews a license. Each
plan shall at minimum include the following:
(a) The goals of the plan and procedures and timetables  to  implement
the plan;
(b)  The  identification of the individual who will be responsible for
the implementation and maintenance of the plan;
(c) Policies and procedures including the following:
(1) The commitment of the applicant and the gaming  facility  licensee
to train appropriate employees;
(2)  The  duties  and  responsibilities of the employees designated to
implement or participate in the plan;
(3)  The  responsibility  of  patrons  with  respect  to   responsible
gambling;
(4) Procedures for compliance with the voluntary exclusion program;
(5)  Procedures  to  identify  patrons and employees with suspected or
known  problem  gambling  behavior,  including  procedures  specific  to
loyalty and other rewards and marketing programs;
(6)  Procedures for providing information to individuals regarding the
voluntary exclusion program and community, public and private  treatment
services, gamblers anonymous programs and similar treatment or addiction
therapy programs designed to prevent, treat, or monitor problem gamblers
and to counsel family members;
(7)  Procedures  for  responding  to  patron and employee requests for
information regarding the voluntary  exclusion  program  and  community,
public  and  private treatment services, gamblers anonymous programs and
similar treatment or addiction therapy  programs  designed  to  prevent,
treat,  or monitor compulsive and problem gamblers and to counsel family
members;
(8) The provision of printed material to educate patrons and employees
about problem gambling and to inform them about the voluntary  exclusion
program  and  treatment services available to problem gamblers and their
families. The applicant shall provide examples of the  materials  to  be
used  as  part  of  its  plan,  including,  brochures  and other printed
material and a description of how the material will be disseminated;
(9) Advertising and  other  marketing  and  outreach  to  educate  the
general  public  about  the  voluntary  exclusion  program  and  problem
gambling;
(10) An employee training program, including training materials to  be
utilized   and   a  plan  for  periodic  reinforcement  training  and  a
certification process established by the applicant to verify  that  each
employee has completed the training required by the plan;
(11) Procedures to prevent underage gambling;
(12)  Procedures  to  prevent patrons impaired by drugs or alcohol, or
both, from gambling; and
(13) The plan for posting signs within the gaming facility, containing
information  on  gambling  treatment  and  on  the  voluntary  exclusion
program.  The  applicant  shall  provide  examples  of  the language and
graphics to be used on the signs as part of its plan;
(d) A list  of  community,  public  and  private  treatment  services,
gamblers  anonymous  programs and similar treatment or addiction therapy
programs designed to prevent, treat, or monitor problem gamblers and  to
counsel family members; and
(e) Any other information, documents, and policies and procedures that
the commission requires.
2.  Each  applicant  or  gaming  facility  licensee  shall  submit any
amendments to the problem gambling plan to the commission for review and
approval before implementing the amendments.
3. Each gaming facility licensee shall submit an annual summary of its
problem gambling plan to the commission.
4. Each gaming facility licensee shall submit quarterly updates and an
annual report to the commission of its adherence to the plans and  goals
submitted under this section.