2023 New York Laws › CNT - County › Article 6-A - Local Enhanced Wireless 911 Program › 330 - Routing of Wireless 911 Service Calls.

§  330.  Routing  of  wireless  911  service calls. 1.(a) Counties may
designate more than one local public safety answering point  to  receive
wireless 911 service calls if:
(1)  the  wireless telephone service suppliers licensed by the federal
communications commission to  serve  the  county  unanimously  agree  in
writing  with such county to more than one local public safety answering
point for the county and such local public safety answering  points  are
in compliance with the applicable requirements of this article; or
(2)   wireless   911  calls  handled  by  wireless  telecommunications
facilities in such county were routed to  more  than  one  local  public
safety answering point on the effective date of this section; and:
(A)  the  designation  of  and  routing  to more than one local public
safety answering point involves no additional routing  of  wireless  911
service  calls to more than one local public safety answering point than
was in effect on the effective date of this section and involves routing
to the same local public safety answering points that received  wireless
911 calls on the effective date of this section; and
(B)  the multiple local public safety answering points designated by a
county  pursuant  to  this  subdivision  are  in  compliance  with   the
applicable requirements of this article.
(b)  A  county  that  is  served  exclusively by a state public safety
answering point after the effective date of this section  may  elect  to
designate  a local public safety answering point to receive all wireless
911 calls from wireless telephone service suppliers that own, operate or
control wireless telecommunications facilities located in  such  county.
Such  county  shall  make  such  designation  pursuant to a duly adopted
resolution of the county governing board.  Such  resolution  shall  also
state  that  such  local wireless public safety answering point complies
with the standards promulgated by the board pursuant to subdivision four
of section three hundred twenty-eight of this article. The county  shall
also  submit  to  the  board the ten-digit telephone number to which the
wireless telephone service suppliers  with  wireless  telecommunications
facilities  located  in  such geographical area shall route wireless 911
service calls. Upon the filing  of  such  resolution,  the  board  shall
authorize  the  routing  of  wireless 911 calls to a local public safety
answering  point  and  shall  notify  all  wireless  telephone   service
suppliers which are licensed by the federal communications commission in
such  county  of  such designation and the ten-digit telephone number to
which  the  wireless   telephone   service   suppliers   with   wireless
telecommunications  facilities  located  in such geographical area shall
route wireless 911 service  calls.  The  board  shall  also  notify  the
superintendent  of state police of such designation when, at the time of
such designation, a state public safety answering  point  was  receiving
all wireless 911 service calls.
(c)  Until  such time as the standards required by subdivision four of
section three hundred twenty-eight of this article have been promulgated
by the board, each county that elects, pursuant to paragraph (b) of this
subdivision, to re-route all wireless  911  service  calls  to  a  local
public safety answering point must, in addition to the items required to
be  filed  pursuant to paragraph (b) of this subdivision, file a service
plan with the chairperson of the board. The service  plan  shall,  at  a
minimum, include the following: a statement that the local public safety
answering point is capable of direct dispatch of all emergency services;
the  names  of  all  wireless  telephone  service  suppliers licensed by
federal communications commission that own, operate or control  wireless
telecommunications  facilities  located  in  such  county; the ten-digit
telephone number to which the wireless telephone service suppliers  with
wireless  telecommunications  facilities  located  in  such county shall

route wireless 911 calls;  an  analysis  of  projected  call  volume;  a
statement  of  staff education and training; an analysis of the applying
local public safety answering point's  technical,  personnel  and  other
resources; and an analysis of the applying local public safety answering
point's capacity to receive and dispatch wireless 911 calls effectively.
Where  questions  of  jurisdiction  may  arise, the county shall also be
required to submit a detailed  statement  outlining  the  jurisdictional
protocols  among  law  enforcement agencies which have been established.
Where a period of sixty days or more has lapsed  since  the  county  has
proposed a jurisdictional protocol to the appropriate state police troop
commander  and  no final determination has been rendered, the county may
request that the superintendent of state police  review  such  protocols
and  render  such  determinations as may be appropriate. The board shall
transmit a copy of such  service  plan  to  the  superintendent  of  the
division  of  state  police and all wireless telephone service suppliers
that are licensed by  the  federal  communications  commission  in  such
county. In the absence of the filing of a service plan, the state public
safety answering point shall receive all wireless 911 calls.
(d)  A  local  government  may  elect  to terminate the routing of all
wireless 911 service calls to a local public safety answering point  for
such  locality  in  accordance  with procedures to be promulgated by the
board.
(e) Notwithstanding the provisions of this subdivision, where a  local
public safety answering point is receiving wireless 911 service calls on
the  effective  date  of this section, the local government shall not be
required to file a service plan pursuant to this subdivision, nor  shall
such  local  government  be required to file a designation of such local
wireless public safety answering point pursuant to paragraph (b) of this
subdivision.
2. (a) Upon receipt of notification from the board of the  designation
of  a  local public safety answering point, as provided in paragraph (b)
of subdivision one of this section, or upon notification of  the  filing
of  a  service  plan, as provided in paragraph (c) of subdivision one of
this section, a wireless telephone service supplier  with  one  or  more
wireless  telecommunications  facilities  located  in  such county shall
route all wireless 911  calls  handled  by  wireless  telecommunications
facilities  in  the  designating  county  to  such  local  public safety
answering point.
(b) Where more than one local public safety answering point  has  been
designated  to  receive wireless 911 calls, a wireless telephone service
supplier with one or more wireless telecommunications facilities located
in such county shall  route  wireless  911  calls  handled  by  wireless
telecommunications  facilities  in  the designating county to such local
public safety answering points in accordance with the agreement  between
the county and the wireless telephone service supplier.
(c)  Within  ninety  days  of  receiving  notice from the board of the
designation of a local  public  safety  answering  point,  any  wireless
telephone  service suppliers that are not required by law to provide the
designated local public safety answering point  with  enhanced  wireless
911 service shall route all basic wireless 911 calls to the local public
safety answering point.
(d)  For  wireless  telephone  service  suppliers that are required to
provide the designated local public safety answering point with enhanced
wireless 911 service, the  wireless  telephone  service  supplier  shall
route  all  enhanced  wireless  911 calls to the designated local public
safety answering point within the time frames and  requirements  of  the
FCC order to initially provide such enhanced wireless 911 service.
3.  In  a county where there is no requirement to route a wireless 911
call to a designated local public safety answering point,  the  wireless
telephone  service  suppliers  shall route all such calls transmitted or
received by wireless telecommunications facilities in that county to the
state public safety answering point.