2023 New York Laws › GBS - General Business › Article 8-A - Process Servers and Process Serving Agencies in Cities Having a Population of One Million or More › 89-CC - Process Server Records.

§ 89-cc. Process server records. 1. Each process server shall maintain
a legible record of all service made by him or her as prescribed in this
section. Such records shall be kept, either:
(a)  in  chronological order in a bound, paginated volume. Corrections
in records shall be made only by drawing a  straight  line  through  the
inaccurate  entry and clearly printing the accurate information directly
above the inaccurate entry. All other methods of  correction,  including
but  not  limited  to  erasing, opaquing, obliterating or redacting, are
prohibited; or
(b) by submitting recorded entries to a third party contractor  within
three  days  of  service  or  attempted  service, provided, however that
permissions pertaining to such data will be secured  so  that  the  data
cannot  be  deleted  upon  submission.  Records  shall  be  reported  in
chronological order. It shall be unlawful  for  any  process  server  to
tamper with data or properties of any electronic record kept pursuant to
this  section  after  an  image  file  is  made  by modifying, amending,
deleting, rearranging or in any other way  altering  any  such  data  or
properties  including, but not limited to, using a meta data scrubber or
similar device or program. If a typographical error has occurred  or  if
data  contained  in the process server's record was accidentally omitted
from the electronic data entry, the third party contractor may  make  an
amendment  in  which the original record shall be identified by entering
it in italics. All third party contractors must maintain a daily  backup
of  all  submitted  data, and all data must be available for review upon
request of any and all interested parties.
2.  The  record  to  be  maintained  shall   include   the   following
information, where applicable:
(a) the title of the action or a reasonable abbreviation thereof;
(b) the name of the person served, if known;
(c) the date and approximate time service was effected;
(d) the address where service was effected;
(e) the nature of the papers served;
(f) the court in which the action has been commenced;
(g) the index number of the action, if known;
(h)  if service is effectuated pursuant to subdivision four of section
three hundred eight of the civil practice law and rules  or  subdivision
one  of  section  seven hundred thirty-five of the real property actions
and proceedings law, a description of the color of the door to which the
summons is affixed;
(i) the process serving  agency  from  whom  the  process  served  was
received, if any;
(j)   type  of  service  effected  whether  personal,  substituted  or
conspicuous;
(k) if service is effected pursuant to subdivision one, two  or  three
of  section three hundred eight of the civil practice law and rules, the
record  shall  also  include  the  description  of  the  person  served,
including,   but  not  limited  to  sex,  color  of  skin,  hair  color,
approximate age, height and weight and other identifying features;
(l) if service is effected pursuant to  subdivision  four  of  section
three  hundred  eight  of  the  civil practice law and rules, the record
shall also include the dates, addresses and time  of  attempted  service
pursuant to subdivision one, two or three of such section;
(m)  if  the  process  server  files  an affidavit of service with the
court, his record shall include the date of such filing.