2023 Massachusetts General Laws › Part I - Administration of the Government › Title XXII - Corporations › Chapter 175 - Insurance › Section 177i - Contracts Between Managing General Agent and Insurer; Required Provisions

Section 177I. No person, firm, association or corporation acting in the capacity of a managing general agent shall place business with an insurer unless there is in force a written contract between the parties which sets forth the responsibilities of each party and, if both parties share responsibility for a particular function, specifies the division of such responsibilities, and contains the following minimum provisions:
(A) the insurer may terminate the contract for cause upon written notice to the managing general agent. The insurer may suspend the underwriting authority of the managing general agent during the pendency of any dispute regarding the cause for termination;
(B) the managing general agent shall render accounts to the insurer detailing all transactions and remit all funds due under the contract to the insurer on not less than a monthly basis;
(C) all funds collected for the account of an insurer will be held by the managing general agent in a fiduciary capacity in a bank which is a member of the Federal Reserve System. This account shall be used for all payments on behalf of the insurer. The managing general agent may retain no more than three months estimated claims payments and allocated loss adjustment expenses;
(D) the insurer and the managing general agent shall maintain separate records of business written under the contract. The insurer shall have access to and the right to copy all accounts and records related to its business in a form usable by the insurer and the commissioner shall have access to all books, bank accounts and records of the managing general agent in a form usable to the commissioner. All records shall be retained by the managing general agent for a period of time consistent with the retention requirements for insurers;
(E) the managing general agent may not assign the contract in whole or in part;
(F) appropriate underwriting guidelines including:
(1) the maximum annual premium volume;
(2) the basis of the rates to be charged;
(3) the types of risks which may be written;
(4) maximum limits of liability;
(5) applicable exclusions;
(6) territorial limitations;
(7) policy cancellation provisions; and
(8) the maximum policy period.
The insurer shall retain the right to cancel or non-renew any policy of insurance subject to applicable state laws and regulations concerning the cancellation and non-renewal of insurance policies.
(G) if the contract permits the managing general agent to settle claims on behalf of the insurer the contract must provide that:
(1) all claims must be reported to the company in a timely manner;
(2) a copy of the claim file will be sent to the insurer at its request or as soon as it becomes known that the claim:
(a) has the potential to exceed the limit set by the company;
(b) involves a coverage dispute;
(c) may exceed the managing general agent's claims settlement authority;
(d) has been open for more than six months; or
(e) has been closed by payment of an agreed-upon amount;
(3) all claim files will be the joint property of the insurer and managing general agent. However, upon an order of liquidation of the insurer such files shall become the sole property of the insurer or its estate; the managing general agent shall have reasonable access to and the right to copy the files on a timely basis; and
(4) any settlement authority granted to the managing general agent may be terminated for cause upon the insurer's written notice to the managing general agent or upon the termination of the contract. The insurer may suspend the settlement authority during the pendency of any dispute regarding the cause for termination;
(H) where electronic claims files are in existence, the contract must address the timely transmission of the data;
(I) if the contract provides for a sharing of interim profits by the managing general agent, and the managing general agent has the authority to determine the amount of the interim profits by establishing loss reserves or controlling claim payments, or in any other manner, interim profits will not be paid to the managing general agent until one year after they are earned on property insurance business and five years after they are earned on casualty business and not until the profits have been verified pursuant to section one hundred and seventy-seven J; and
(J) the managing general agent shall not:
(1) bind reinsurance or retrocessions on behalf of the insurer, except that the managing general agent may bind facultative reinsurance contracts pursuant to obligatory facultative agreements if the contract with the insurer contains reinsurance underwriting guidelines including, for both reinsurance assumed and ceded, a list of reinsurers with which such automatic agreements are in effect, the coverages and amounts or percentages that may be reinsured and commission schedules;
(2) commit the insurer to participate in insurance or reinsurance syndicates;
(3) appoint any producer without assuring that the producer is lawfully licensed to transact the type of insurance for which he is appointed;
(4) without prior approval of the insurer, pay or commit the insurer to pay a claim over a specified amount, net of reinsurance, which shall not exceed one percent of the insurer's policyholder's surplus as of December thirty-first of the last completed calendar year;
(5) collect any payment from a reinsurer or commit the insurer to any claim settlement with a reinsurer without prior approval of the insurer. If prior approval is given, a report must be promptly forwarded to the insurer;
(6) permit any subproducer to serve on the insurer's board of directors;
(7) jointly employ an individual who is employed with the insurer; or
(8) appoint a sub-managing general agent.