2023 Illinois Compiled Statutes › Chapter 815 - BUSINESS TRANSACTIONS › 815 ILCS 413/ - Telephone Solicitations Act.

(815 ILCS 413/1)
Sec. 1. 
		Short title. 
		This Act may be cited as the Telephone Solicitations Act.
(Source: P.A. 88-288.)
(815 ILCS 413/5)
Sec. 5. Definitions. For purposes of this Act:
"Caller ID" means the display to the recipient
of the call of the caller's telephone number or identity.
"Emergency telephone number" means any telephone number which
accesses
or calls a fire department, law enforcement agency, ambulance, hospital,
medical center, poison control center, rape crisis center, suicide prevention
center, rescue service, the 911 emergency access number provided by law
enforcement agencies and police departments.
"Subscriber" means:
(1) A person who has subscribed to telephone service     from a telephone company; or
(2) Other persons living or residing with the     subscribing person.
"Telephone solicitation" means any communication through the use of
a
telephone by live operators for soliciting the sale of goods or services.
(Source: P.A. 95-331, eff. 8-21-07.)
(815 ILCS 413/10)
Sec. 10. 
		Jurisdiction. 
		No person shall solicit the sale of goods or
services in this State except in accordance with this Act.  The provisions of
this Act shall not apply to telecommunications carriers as defined in Article
XIII of the Public Utilities Act or to  any bank, trust company, savings and
loan association, credit union, licensee under the Consumer Installment Loan
Act, licensed insurer, licensee under the Real Estate License Act of 2000, or
any affiliate, subsidiary, employee, or agent of any such entities.
(Source: P.A. 90-541, eff. 6-1-98; 91-245, eff. 12-31-99.)
(815 ILCS 413/15)
Sec. 15. 
		Method of operation.
(a) No person shall solicit the sale of goods or services in this State
by placing a
telephone call during the hours between 9 p.m. and 8 a.m.
(b) A live operator soliciting the sale of goods or services shall:
(1) immediately state his or her name, the name of     the business or organization being represented, and the purpose of the call; and
(2) inquire at the beginning of the call whether the     person called consents to the solicitation; and
(3) if the person called requests to be taken off the     contact list of the business or organization, the operator must refrain from calling that person again and take all steps necessary to have that person's name and telephone number removed from the contact records of the business or organization so that the person will not be contacted again by the business or organization. Compliance with Section 310.4(b) of the Federal Trade Commission's Telemarketing Sales Rule shall constitute compliance with this subsection (b)(3) of this Section.
(c) A person may not solicit the sale of goods or services by telephone in
a manner that impedes the function of any caller ID when the telephone
solicitor's service or equipment is capable of allowing the display of the
solicitor's telephone number.
(Source:  P.A. 90-541, eff. 6-1-98; 91-182, eff. 1-1-00.)
(815 ILCS 413/20)
Sec. 20. 
		Exemptions.
(a) Except as provided in subsection (b), the provisions of this Act
shall not apply to
telephone calls made by an autodialer.  The provisions of this Act do not apply
to telephone calls made by a person who is a registered dealer, registered
investment adviser, or registered salesperson under Section 8 of the Illinois
Securities Law of 1953 or who is registered as a broker-dealer, registered
representative, or salesperson of a broker-dealer under the federal securities
laws, when performing acts within the scope of that registration.
(b) Notwithstanding the provisions of subsection (a), all telephone
calls must be made in compliance with the requirements of subsection (c) of
Section 15.
(Source: P.A. 91-182, eff. 1-1-00.)
(815 ILCS 413/23)
Sec. 23. 
		Limited exemption.
(a) Except as provided in subsection (b), the provisions of this Act
shall not apply to
any
licensed insurance company, its licensed employees or agents
when
performing acts within the scope of their licenses in relation to existing
customers or policyholders, or employees of licensed agents.
(b) Notwithstanding the provisions of subsection (a), all telephone
calls must be made in compliance with the requirements of subsection (c) of
Section 15.
(Source: P.A. 91-182, eff. 1-1-00.)
(815 ILCS 413/25)
Sec. 25. 
		Violations.
(a) It is a violation of this Act to make or cause to be
made
telephone calls to any emergency telephone number
as defined in Section 5 of this Act.
It is a violation of this Act to make or cause to be made telephone calls in
a
manner that does not comply with Section 15.
(b) It is a violation of this Act to
continue with a
solicitation
placed by a live operator without the consent of the called party.
(c) It is an unlawful act or practice and a violation of this Act for any
person
engaged in telephone solicitation to obtain or submit for payment a check,
draft, or other
form of negotiable paper drawn on a person's checking, savings, or other
account or on a
bond without the person's express written consent.
(d) Enforcement by customer. Any customer injured by a violation
of this
Act may bring an action for the recovery of damages. Judgment may be
entered for 3 times the amount at which the actual damages are assessed,
plus costs and reasonable attorney fees.
(e) Enforcement by Attorney General. Violation of any of the
provisions
of this Act is an unlawful practice under Section 2Z of the Consumer Fraud
and Deceptive Business Practices Act. All remedies, penalties, and authority
granted to the Attorney General by that Act shall be available to him for
the enforcement of this Act. In any action brought by the Attorney General
to enforce this Act, the court may order that persons who incurred actual
damages be awarded the amount at which actual damages are assessed.
(Source: P.A. 91-182, eff. 1-1-00; 91-761, eff. 1-1-01.)
(815 ILCS 413/30)
Sec. 30. 
		(Amendatory provisions; text omitted).
(Source: P.A. 88-288; text omitted.)