2023 Colorado Revised Statutes › Title 5 - CONSUMER CREDIT CODE (§§ 5-1-101 — 5-21-116) › DEBT MANAGEMENT (§§ 5-16-101 — 5-21-116) › Article 16 - COLORADO FAIR DEBT COLLECTION PRACTICES ACT (§§ 5-16-101 — 5-16-135) › Section 5-16-108 - Unfair practices

(1)
A debt collector or collection agency shall not use unfair or unconscionable means to collect or attempt to collect any debt, including, but not limited to, the following conduct:
(a)
The collection of any amount, including any interest, fee, charge, or expense incidental to the principal obligation, unless the amount is expressly authorized by the agreement creating the debt or permitted by law;
(b)
The acceptance by a debt collector or collection agency from any person of a check or other payment instrument postdated by more than five days unless the person is notified in writing of the debt collector's or collection agency's intent to deposit the check or instrument not more than ten nor less than three business days prior to the deposit;
(c)
The solicitation by a debt collector or collection agency of any postdated check or other postdated payment instrument for the purpose of threatening or instituting criminal prosecution;
(d)
Depositing or threatening to deposit any postdated check or other postdated payment instrument prior to the date on the check or instrument;
(e)
Causing charges to be made to any person for communications by concealment of the true purpose of the communication. Such charges include, but are not limited to, collect telephone calls and telegram fees.
(f)
Taking or threatening to take any nonjudicial action to effect dispossession or disablement of property if:
(I)
There is no present right to possession of the property claimed as collateral through an enforceable security interest;
(II)
There is no present intention to take possession of the property; or
(III)
The property is exempt by law from such dispossession or disablement;
(g)
Communicating with a consumer regarding a debt by postcard;
(h)
Using any language or symbol, other than the debt collector's or collection agency's address, on any envelope when communicating with a consumer by use of the mails or by telegram; except that a debt collector or collection agency may use his business name if the name does not indicate that he or she is in the debt collection business;
(i)
Failing to comply with the provisions of section
13-21-109
regarding the collection of checks, drafts, or orders not paid upon presentment;
(j)
Communicating credit information to a consumer reporting agency earlier than thirty days after the initial notice to the consumer has been mailed, unless the consumer's last-known address is known to be invalid. This subsection (1)(j) shall not apply to checks, negotiable instruments, or credit card drafts.
(k)
An attempt to collect an amount in excess of the amounts permitted under section
13-54-102
or
13-54-104
;
(l)
An attempt to collect a debt that violates the provisions of section
6-20-203 (1), (2), (3)(b), (4)(a), (4)(b)(I), (4)(d), (4)(e), or (5)(a) to (5)(c)
.
Amended by 2021 Ch. 435, §2, eff. 9/7/2021.
Amended by 2020 Ch. 140, §4, eff. 6/29/2020.
Renumbered from C.R.S. § 12-14-108 and amended by 2017 Ch. 260, §1, eff. 8/9/2017.
L. 2017: Entire article added with relocations, (HB 17-1238), ch. 1087, p. 1087, § 1, effective August 9. L. 2020: (1)(k) added, (SB 20-211), ch. 611, p. 611, § 4, effective June 29.
This section is similar to former § 12-14-108 as it existed prior to 2017.
For the legislative declaration in SB 20-211, see section 1 of chapter 140, Session Laws of Colorado 2020.