NY Pub Serv L § 113 (2021)
2021 New York Laws PBS - Public Service Article 6 - Provisions Affecting Two or More Kinds of the Public Service and the Persons and Corporations Furnishing Such Service 113 - Reparations and Refunds.

§ 113. Reparations  and refunds. 1. Whenever a public utility company,   on its own initiative, shall file with the commission a schedule stating   an increased rate or charge, and  the  commission  shall  enter  upon  a   hearing  concerning  the propriety of such increased rate or charge, the   commission shall  by  order  require  the  interested  company  to  keep   accurate  account  during the pendency of the hearing, in detail, of all   amounts received by reason of such increase, or by reason of an increase   received as a result of the establishment  of  temporary  rates  by  the   commission specifying by whom and in whose behalf such amounts are paid,   and  upon completion of the hearing and decision shall, by order require   the interested  company  to  refund  or  issue  a  credit  in  a  manner   prescribed by the commission, with interest, on or before a day fixed in   the  order,  to  the customers in whose behalf such amounts were paid to   the extent practicable and otherwise to the class of customers in  whose   behalf  such  amounts were paid, such portion of such increased rates or   charges as by its decision  shall  be  found  not  justified,  provided,   however, that the commission may waive such refund requirement where the   cost  of  making  such refund exceeds the total amount of such refund or   upon a finding that requiring such refunds would  impair  the  financial   integrity of the company. In the case of temporary rates, the commission   may  by  order  authorize  appropriate reparation to the company if such   temporary rates were found  inadequate.  If  the  corporation  does  not   comply  with  such  order within the time limited therein, any person or   persons for whose benefit such order was made may, within one year  from   the  date  of  the  order  but  not  after,  bring  action in a court of   competent jurisdiction to recover the money to  which  he  or  they  are   entitled under said order. In any such action a copy of the order of the   commission duly certified shall be prima facie evidence of the facts set   forth  in  the  order.  The  commission  after  reasonable notice to the   company interested may, by  order,  direct  the  company  to  issue  and   deliver  to  shippers  or  consumers,  tickets,  printed slips or tokens   specifying the excess received by the company over rates existing  prior   to the filing of the schedule.2.  Whenever  any  public utility company or municipality, whose rates   are subject to the jurisdiction of the  commission,  shall  receive  any   refund  of  amounts  charged  and  collected  from it by any source, the   commission shall have power after a hearing, upon its own  motion,  upon   complaint  or  upon  the  application  of such public utility company or   municipality, to determine whether or not such refund should  be  passed   on, in whole or in part, to the consumers of such public utility company   or municipality and to order such public utility company or municipality   to  pass  such  refunds  on  to  its consumers, in the manner and to the   extent determined just and reasonable by the commission.