625 ILCS 5/18d-120
2021 Illinois Compiled Statutes|Chapter 625 - VEHICLES|625 ILCS 5/ - Illinois Vehicle Code.|Chapter 18d - Illinois Commercial Safety Towing Law

Sec. 18d-120. Disclosure to vehicle owner or operator before towing of damaged or disabled vehicle commences.(a) A commercial vehicle safety relocator shall not  commence the towing of a damaged or disabled vehicle without  specific authorization from the vehicle owner or operator after  the disclosures set forth in this Section.(b) Every commercial vehicle safety relocator shall,  before towing a damaged or disabled vehicle, give to each  vehicle owner or operator a written disclosure providing:(1) The formal business name of the commercial     vehicle     safety relocator, as registered with the Illinois     Secretary of State, and its business address and telephone     number.(2) The address of the location to which the vehicle         shall be relocated.(3) The cost of all relocation, storage, and any     other     fees, without limitation, that the commercial vehicle     safety relocator will charge for its services.(4) An itemized description of the vehicle owner or          operator's rights under this Code, as follows:"As a customer, you also have the following rights      under Illinois law:(1) This written disclosure must be provided to you             before your vehicle is towed, providing the business         name, business address, address where the vehicle will         be towed, and a reliable telephone number;(2) Before towing, you must be advised of the price             of all services;(3) Upon your demand, a final invoice itemizing all             charges, as well as any damage to the vehicle upon its         receipt and return to you, must be provided;(4) Upon your demand, your vehicle must be returned             during business hours, upon your prompt payment of all         reasonable fees;(5) You have the right to pay all charges in cash             or by major credit card;(6) Upon your demand, you must be provided with             proof of the existence of mandatory insurance insuring         against all risks associated with the transportation         and storage of your vehicle."(c) The commercial vehicle safety relocator shall  provide a copy of the completed disclosure required by this  Section to the vehicle owner or operator, before towing the  damaged or disabled vehicle, and shall maintain an identical  copy of the completed disclosure in its records for a minimum    of 5 years after the transaction concludes.(d) If the vehicle owner or operator is incapacitated,  incompetent, or otherwise unable to knowingly accept receipt of  the disclosure described in this Section, the commercial  vehicle safety relocator shall provide a completed copy of  the disclosure to local law enforcement and, if known, the  vehicle owner or operator's automobile insurance company.(e) If the commercial vehicle safety relocator fails  to comply with the requirements of this Section, the commercial  vehicle safety relocator shall be prohibited from seeking  any compensation whatsoever from the vehicle owner or operator,  including but not limited to any towing, storage, or other  incidental fees. Furthermore, if the commercial vehicle  safety relocator or operator fails to comply with the requirements of  this Section, any contracts entered into by the commercial  vehicle safety relocator and the vehicle owner or operator  shall be deemed null, void, and unenforceable.           (Source: P.A. 95-562, eff. 7-1-08.)