IN Code § 8-1-34-28 (2021)
2021 Indiana Code|Title 8. Utilities and Transportation|Article 1. Utilities Generally|Chapter 34. Video Service Franchises|8-1-34-28. Discrimination Based on Income Prohibited; Use of Alternative Technology; Petition for Equitable Relief; Order by Commission; Right to Appeal

Sec. 28. (a) This section applies to the following:(1) A provider that holds a certificate issued by the commission under this chapter.(2) A provider that provides video service under a local franchise, as permitted under section 21(b)(1) of this chapter.(b) Subject to section 17(b) of this chapter, a provider may not deny access to video service to any group of potential residential subscribers based on the income level of the residents in the local area in which the group resides. However, a provider:(1) shall have a reasonable time to become capable of providing video service to all households within a service area included in the provider's franchise; and(2) may satisfy the requirements of this subsection through the use of an alternative technology that:(A) offers content, service, and functionality comparable to that provided through the provider's video service system, as determined by the commission; and(B) may include a technology that does not require the use of any public right-of-way.(c) For purposes of this subsection, an "affected person" includes the following:(1) A potential subscriber of video service from a provider.(2) A local unit in which a person described in subdivision (1) resides, acting on behalf of the person or other similarly situated persons.An affected person that alleges a violation of subsection (b) by a provider may petition the commission for equitable relief. Not later than forty-five (45) days after receiving a petition under this subsection, the commission shall, after notice and an opportunity for hearing, make a determination as to whether a violation of subsection (b) has occurred.(d) If, after holding any hearing requested in the matter, the commission determines that no violation of subsection (b) has occurred, the commission's decision is final, subject to the petitioner's right to appeal the decision in a court having jurisdiction. If the commission determines that a violation of subsection (b) has occurred, the commission may issue an order requiring the provider to offer video service to those persons to whom access to the provider's video service has been denied. An order of the commission under this subsection must specify the following:(1) A date by which the provider must offer video service to those persons to whom access has been denied as a result of the provider's violation. In specifying a date under this subdivision, the commission shall allow the provider a reasonable time to become capable of providing the required video service to the affected households.(2) Any alternative technology described in subsection (b)(2) that the commission approves for use by the provider in making video service available to the affected households.Except as provided in subsection (e), an order of the commission under this subsection is final.(e) A provider may appeal:(1) a determination by the commission under subsection (d) that a violation of subsection (b) has occurred; or(2) any findings or requirements of the order issued in connection with the commission's finding of a violation;in a court having jurisdiction.As added by P.L.27-2006, SEC.58.