215 ILCS 5/1009
2021 Illinois Compiled Statutes|Chapter 215 - INSURANCE|215 ILCS 5/ - Illinois Insurance Code.|Article XL - Insurance Information And Privacy Protection

 (from Ch. 73, par. 1065.709)Sec. 1009.     Access to Recorded Personal Information.       (A) If any individual, after proper identification, submits a written request  to an insurance institution, agent or insurance-support organization for  access to recorded personal information about the individual which is  reasonably described  by the individual and reasonably locatable and retrievable by the insurance  institution, agent or insurance-support organization, the insurance institution,  agent or insurance-support organization shall within 30 business days from  the date such request is received:(1) inform the individual of the nature and substance of such recorded  personal information in writing, by telephone or by other oral communication,  whichever the insurance institution, agent or insurance-support organization prefers;(2) permit the individual to see and copy, in person, such recorded personal  information pertaining to him or her or to obtain a copy of such recorded  personal information by mail, whichever the individual prefers, unless such  recorded personal information is in coded form, in which case an accurate  translation in plain language shall be provided in writing;(3) disclose to the individual the identity, if recorded, of those persons  to whom the insurance institution, agent or insurance-support organization  has disclosed such personal information within 2 years prior to such  request, and if the identity is not recorded, the names of those insurance  institutions, agents, insurance-support organizations or other persons to  whom such information is normally disclosed; and(4) provide the individual with a summary of the procedures by which he  or she may request correction, amendment or deletion of recorded personal information.(B) Any personal information provided pursuant to subsection (A) above  shall identify the source of the information if such source is an institutional source.(C) Medical-record information supplied by a medical-care institution  or medical professional and requested under subsection (A), together with  the identity of the medical professional or medical care institution which  provided such information, shall be supplied either directly to the individual  or to a medical professional designated by the individual and licensed to  provide medical care with respect to the condition to which the information  relates, whichever the insurance institution, agent or insurance-support  organization prefers.  If it elects to disclose the information to a medical  professional designated by the individual, the insurance institution, agent  or insurance-support organization shall notify the individual, at the time  of the disclosure, that it has provided the information to the medical professional.(D) Except for personal information provided under Section 1011, an insurance  institution, agent or insurance-support organization may charge a reasonable  fee to cover the costs incurred in providing a copy of recorded personal  information to individuals.(E) The obligations imposed by this Section upon an insurance institution  or agent may be satisfied by another insurance institution or agent authorized  to act on its behalf.  With respect to the copying and disclosure of recorded  personal information pursuant to a request under subsection (A), an insurance  institution, agent or insurance-support organization may make arrangements  with an insurance-support organization or a consumer reporting agency  to copy and disclose recorded personal  information on its behalf.(F) The rights granted to individuals in this Section shall extend to  all natural persons to the extent information about them is collected and  maintained by an insurance institution, agent or insurance-support organization  in connection with an insurance transaction.  The rights granted to all natural  persons by this subsection shall not extend to information about them that  relates to and is collected in connection with or in reasonable anticipation  of a claim or civil or criminal proceeding involving them.(G) For purposes of this Section, the term "insurance-support organization"  does not include "consumer reporting agency".    (Source: P.A. 82-108.)