My blackberry pearl deleted all my text messages that I had on my phone , but left the emails ... it had n't reached the 30 day limit either . Plus , when I went to write the text messages and save them as drafts it deleted the drafts completely . It started doing this ever since the hourglass started coming up everytime I asked it to do something . What 's wrong and how do I fix it ?

Question: What may happen after they ask for advice about their phone ?
Answer: They will receive help on how to fix their phone .None of the above choices .They will have to figure out the issue themselves .They will retrieve all of their lost information .