Do I have to download software ? What do you suggest ? And how do I burn a mix CD ? Save the songs on the hard drive and then burn it?Told you I was clueless . Solved the desk problem last night .

Question: What may be a fact about the speaker ?
Answer: They need help with their computer at work .They need help on how to perform certain functions on their computer .None of the above choices .They are trying to fix their computer issues on their own .