I bought this for a trip to Europe - it was very easy to use and the size is perfect for sticking in a backpack.  It's waterproof, so I didn't have to worry about it getting damp on rainy days (and I hope it will be useful at the beach and when skiing).  I saw some reviews about the software being hard to use but when I plugged the camera into my Windows Vista laptop the software installed as advertised and I uploaded some to YouTube very quickly and easily to share with others on our trip.  I've already gotten comments about how good the picture was for "that tiny little camera you were carrying around".  Too early to comment on reliability or support, but so far it's done exactly what I wanted it to do. 

Question: How is the picture taken by the camera?
Answer: that tiny little camera you were carrying around