Wife and I just moved , and we had to go back to Comcast ( which sucked ) . We previously had what I guess is a regional cable provider ( Mediacom ) , and they provided a DVR with no questions asked . It was a standard part of the deal .

Question: Why is the narrator so upset at Comcast ?
Answer: Comcast is not providing a satellite dish .Comcast is not providing an extra remote .Comcast is not providing a DVR with their service .Comcast is not providing all the channels they want .