> > Is there a list somewhere on how to disable all of this stuff so I can get > back to getting something done ? You have a permissions issue . I too went to wwwroot and to a virtual directory that had a web.config file , open it with NotePad and made a change . It would n't let me save the file .

Question: What may happen after they ask for computer help ?
Answer: They will receive advice from another person .They will take their computer to a store to get fixed .They will have a technician look at their computer .They will attempt to fix their computer themselves .