So I used skype to call the FTD 1 - 800 number to complain . I wish I had a transcript of the conversation that took place because it was funny . They do n't know where the flowers are but were willing to call a local florist to have a substitute arrangement sent .

Question: Why did I feel the need to call the flower delivery service to complain ?
Answer: The flowers I had been left at my neighbors .None of the above choices .The flowers I received were the wrong ones .The local florist was out of what I ordered .