I apologized in English saying , " Sorry , I do n't understand . " He tried again in Japanese and I shook my head so he called over another lady who spoke English . She helped me fill out my form ( which was entirely in Japanese ) and had to write out part of the address for me . Michelle was much luckier . They did the whole thing for her .

Question: What might have happened before I required assistance from the lady to complete all the neccessary paperwork
Answer: None of the above choices .I changed my addressI crossed a borderI was helping Michelle