This is the second time this has happened since move - in , so I want to ask if anyone has any suggestions . We bought some things for our son and they were supposed to be delivered to his dorm . For two different items , no one working for USC was at the dorm when the delivery trucks showed up to pick up the items and hold them for my son . Is there anyone my son can complain about this ?

Question: Why are the son 's parents so upset with the people working at USC ?
Answer: The delivery trucks did not deliver the items for their son on time .The dorm at USC is too far from campus for their son to walk to school .They had items delivered to their son and they were taken without anyone knowing about it .None of the above choices .