I had to do a reinstall of windows . I thought I was doing it a way where it would not delete my files but I was wrong . When I went into system recovery there were two options , one said reinstall windows without losing files the other was factory setting .

Question: What 's a possible reason the writer had to do a reinstall of Windows ?
Answer: Because they thought they were doing it a way where it would not delete their filesNone of the above choices .Because there were two options .Because they were wrong .