So I did it . I survived my 30 hours of overtime with t - mobile . There were the good people and the bad people ..... mostly the bad people . One customer that particularly stuck out in my mind was an older gentleman I spoke to . He was a pure baw .

Question: What may be the reason they had to work so much overtime ?
Answer: They are the boss so they have to cover all of the hours .They are trying to save up for a house .They are lying about how much they worked .They were short staffed .