So yesterday I called up their support center to try to get the problem fixed . Microsoft was willing to work on the case despite the fact that I bought the console used from GameStop . After futzing around for a while with cables and trying to get it working , they suggested that I get a new A / V cable . So I went out and bought myself a new A / V cable .

Question: What may i be trying to get fixed ?
Answer: None of the above choices .My playstationMy laptopMy x box