I was thinking , this guy just rang my doorbell , I suppose he 'll tell me what he wants . After a moment of awkward silence , he said he was there to clean the carpets - he had a 7:15 appointment . I was thinking Tori must have scheduled him for 7:15 pm , and he misunderstood . But no , she had scheduled him and just forgot .

Question: Why was the narrator surprised to see the man ?
Answer: Tori was not there with him .It was 715 AM .Tori said there was no cleaner coming .It was 715 PM .