Irate Customers . Do you spit in their eye or swallow your pride ? Do you listen to the problem patiently , not interrupting , and then offer a solution ? or Do you butt in , argue the toss , and stand your ground ?

Question: What might happen if the writer decides to spit in the customer 's eye ?
Answer: The customer will have to clean off their face .None of the above choices .They will learn a lesson on humility .They will receive complaints for bad customer service .