Easy to set up.  Easy to use.  Easy to access from my computer or my android phone.We're using for our nursery to keep an eye on our little one.  However, she's still young enough that she doesn't spend much time in there yet.  But I've tried out the camera a little anyway.  I love that you can operate the movement of the camera remotely, through the computer or phone even.  I haven't really tried the sound features yet.As to setting it up remotely, I had it working without calling customer service, but it hasn't been completely consistent for some reason.  Not worried about it though.  I'm sure we'll get the kinks worked out.Also, just to make sure it's clear, the resolution is not that great.  It's good enough for monitoring, good enough for snapping some shots, but certainly not HD (which the product doesn't claim to be - just being clear). 

Question: How is the resolution?
Answer: the camera a little