I kept this unit for about a week before deciding to return it. It is not terrible at all, but a couple items were real dealbreakers for me:1) Low volume level on DVD and Blu-Ray playbackThis must be something specific to LG. I have an LG DVR (LRM-519) that is a few years old and it has the exact same problem. When I play Blu-Ray discs or regular DVDs, I have to turn the volume on my TV or Sony AV Receiver way, way up just to hear the movie at a normal level. I was watching Baby Mama and had to crank my Receiver up to the max volume just to hear it. It is connected with an optical cable, but I have the same issue with the volume through the TV which is connected using HDMI. I previously had my Xbox 360 connected to my AV Receiver and DVDs sounded amazing. I didn't have to turn up the receiver past 45 to get it really booming. With the LG BD 370, I had to crank it at 70 (max).2) The player uses the same remote IR commands as my LG DVRVery few other people will probably run into this problem, but the BD 370 happens to use the same remote control commands as my existing LG DVR. So, for example, when I turn on the BD 370, the DVR also turns on. When I press the Open/Close button on the remote, the DVD tray on both my DVR and Blu-Ray player open. When I press Menu on the remote, it brings up the menu on my DVR and my blu-ray player. This was just an annoyance at first until I realized that watching netflix or a bluray disc on the BD 370 could actually cause me to stop something from recording on my DVR due to the random command being sent to the DVR as I control the blu-ray player.3) Netflix only shows Instant QueueI admit, this is a very minor gripe, but I really got spoiled by the Netflix experience on my Xbox 360. On the xbox 360, the netflix menu shows not only the movies you have added to your instant queue, but also lets you browse a selection of shows/movies in other categories. I have found that I use that feature a lot. So I was pretty disappointed to see that it isn't replicated on the BD 370. However, the quality of the streaming on the BD 370 was every bit as good as on the Xbox 360. Also, I had zero problems connecting to netflix when I hooked up the player. I just connected the player to my router with an ethernet cable and it had no problem getting on netflix.Pro - The ability to watch Youtube on the BD 370 was cool, especially because it allowed me to log into my Youtube account and access my favorites. However, that was not enough to make me want to keep the player.All in all, if you don't mind the low volume level and you don't have any other LG DVD players or DVRs connected to the same TV as the BD 370, it is a pretty decent unit. 

Question: Do you have a big problem?
Answer: but I have the same issue with the volume through the TV which is connected using HDMI