AWESOME, INCREDIBLE, Any other positive you can think of.  I have been thinking about getting a tablet for each of my daughters and have been reading reviews and checking out every device I can get my hands on.  I know I didn't want the el-cheepo tablets you can get for $99.  I've seen those and checked them out and they are tablets, but generally have older operating system, lack support, and don't support all the apps.  I didn't want a limited device.  I also didn't want to spend $350 per device either.  I have heard of people that got the Kindles and were very happy with them so I decided to take a chance and get 2 of them.  For the price of the refurb devices, with a percentage off e-coupon that I had, plus using my amazon points from my Amazon credit card, I was able to basically get 2 of these for the price of one.  I set my expectations a bit low because I didn't think of them as full tablets, but I'm happy to report I was rather wrong in that area.  I was very, very impressed with the Kindle Fire HD 7 inch tablet.  I have a full 10 inch Acer Iconia tablet that I like and my kids like but it's a bit large for them.  This is the perfect size and feels so good in the hands.  The screen is very clear, and the sound these things produce is just amazing.  I couldn't believe how amazing the sound on these is, and how loud!  My kids are getting them for Christmas and I can't wait to see their jaws hit the ground!  Amazon uses a custom interface for the Android OS, but it doesn't make it any less functional. It is a bit different getting used to compared with the standard Android interface, but it works fine.  It was able to do pretty much whatever I wanted to do with it.  Once you get used to the different interface, it's just as easy to get around in it as anything else, and if it's your first exposure to the world of tablet devices, I think it would be much easier to learn and get comfortable with.  I can't be happier with these things and actually, even though I have a 10 inch tablet, I'm very much considering getting one of these for me too.  I like it that much.Now, as for the refurbished part, don't be afraid of that word.  I get refurb stuff all the time and so far, here's what my experience is... they are great!  It seems like the refurb items have had all the bugs worked out and have had more rigorous testing than the new devices.  I've had plenty of new things stop working on me and had to get them replaced or repaired, but I've never had one single refurb device have any issue at all... ever (knock on wood!!).  These had no signs of ever having been used.  Not one single scratch or blemish, and Amazon's support is growing to be legend.  They want people to be happy with their purchases and will go the extra mile to ensure you are, so the support they offer is very good.I guess the bottom line is, if you are looking to get a tablet to start into the tablet world, or want something for the kids, then you have to consider this.  The price is excellent and it's a great tablet.  You won't be dissapointed. 

Question: How was the customer support?
Answer: INCREDIBLE