Project Manager The Mission Our Project Manager is responsible for orchestrating the full spectrum of production resources to facilitate great work, to create productive solutions and to foster great teamwork across the agency and client relationships. As part of the Delivery Management group, you will manage the creation and development of digital properties for a high-profile entertainment client. Your mission will involve delivering work on time and on budget, working within project constraints to find solutions as challenges arise, all the while ensuring that interaction and communication with stakeholders is organized, effective, and uncomplicated. The Environment BLITZ is a recognized and awarded independent digital agency located three blocks from the beach in Santa Monica. Join us if you thrive in an entrepreneurial, growth-oriented agency where you can make a difference. With over one hundred of your fellow BLITiZens, you will create digital properties across paid, earned and owned media for an array of interesting, diverse clients. The Delivery department is at the center of everything we do. Every member contributes to collective problem solving while independently collaborating with discipline leads from UX, Creative, Strategy, Technology, Social, Search, Analytics and Account Management to produce the work that makes our clients business grow. Here, we work hard and play hard, and champion digital innovation every day. Your Behaviors You live to make the work, and the environment in which the work is created, better. You have a quality focus and you never stop trying to improve the outcome. You define the word proactive, always thinking (and doing) three steps ahead of everyone around you. Solution is your middle name. You're relentlessly resourceful - there's no problem you can't find a solution to. You embody teamwork, respect, and collaboration. You're endlessly interested in your work and that of your colleagues and clients as well as the evolving digital world around you. You're not afraid of change; you embrace it. Learning and exploring come naturally. You have a keen sense of accountability. You deliver on your promises and take responsibility for your actions. Your Responsibilities You devise and implement solutions to a wide array of digital production challenges, while creating an environment of team and agency success: Prepare sound project plans and estimates while working with team leads to define project requirements and scope Shepherd and add value to the production process, applying intimate understanding of project scope and managing resources to deliver against it while achieving desired profit margins Maximize agency efficiency and quality through innovative solutions and artful application of resources Understand and communicate the critical path for project success and that of each discipline involved Consistently provide a point of clarity for the team regarding final product, scope, schedule, workflow and associated risks Identify, prioritize, communicate and mitigate project risks Anticipate change and manage it resourcefully and productively Act as resolution point for all team members during the process Escalate complex challenges to senior management and ensure resolution Communicate project status with team members, clients and other stakeholders on an ongoing basis, ensuring effective exchange of project information Keep the team focused and morale high throughout project challenges Create valuable, professional, mutually respectful client relationships Ensure the agency's interests are met in the negotiation of vendor/contractor/partner agreements Establish positive relationships and efficient workflows with client's third-party vendors Forecast, track and manage project budgets, POs and invoices Produce flawless documentation including SOWs, schedules, change orders, and conference reports Mentor and train junior project managers to constantly increase their individual proficiency Your Skills and Characteristics Think. You consider impacts and outcomes, using sound judgment when making decisions. Your experience in web-based applications, website development of all sizes, online advertising, social campaigns, and/or video/asset production consistently makes our work smarter. Collaborate. You're a team player who seeks and contributes advice in equal balance. You are admired for your ability to work successfully with a diverse group of people. You are able to uphold high standards while balancing the needs of many constituents. Communicate. You communicate universally, understanding the motivations of your various audiences and tailoring your communication to get the best out of each. You are highly attuned to the nuances of language and how your language choices impact outcomes. You're diplomatic in every situation. Manage. You are an extremely proficient at multi-tasking. You respect the disciplines while holding the team accountable to high standards. You're highly process-oriented, organized and let no detail slip between the cracks. You unfailingly exhibit grace under pressure. Do. You aren't content with talk; you roll up your sleeves and do. You behave in a constructive, productive manner. Proficient in: Project management tools for budgeting and estimating, project scheduling, forecasting and communication including but not limited to Microsoft Office Suite, Basecamp, Jira; current technical development best practices and processes. Your Experience BS/BA in Marketing, Engineering or related area Minimum 3-5 years of experience in web site, software and/or interactive medium production as well as project management Experience in a client service provider environment, preferably advertising or digital agency Project Management Certification a plus Expected Results Project plans that are highly informed with digital production experience, are sellable to clients and can be delivered reasonably by the agency Estimates and SOW's that adhere to our standards Exceptional documentation throughout your work Colleagues and clients who are energized by your focus on the work, who appreciate your proactive problem-solving, and who are well-informed of schedules, commitments and changes The projects that you're associated with are known for their happy teams and positive financial results