Bluebridge is a software as a service company that provides mobile tools to help organizations engage and communicate with their audience and communities. We work with organizations like Churches, Visitor & Travel Organizations and Colleges to help them connect their content with people's pockets. We love helping our customers create awesome, polished apps so they can better communicate. Our Values: Bluebridge is defined by continual improvement—not only of the products and services we deliver to our clients, but also of ourselves. Each member of our team is held to the same expectations: keep learning, experimenting, and iterating. Succeed or fail, but grow by it either way. Collaborate and ask questions. Be resourceful. Be restless. Have fun. We believe the joy you take in your work will be reflected in the outcome. Our Team: For a tech company, we're deeply, unashamedly human. We make time for each other. We tell jokes, stay late together, eat meals together—sometimes over a tough project, sometimes at the bar down the street. We're a team of self-starting individuals with a knack for cooperation and collaboration. We work (really) hard every day, but we also know when it's time to take a break. We place a high value on personal connections amongst ourselves, our clients, and the outside world. Ideal Candidates: You're smart, savvy, and highly skilled, but you'd rather show it than talk about it. You're confident enough to know that you still have a lot to learn, and you listen first and speak second. When faced with an obstacle, you get excited to overcome it. You love taking new approaches and look for creative solutions for every challenge. You aren't afraid to fail, but you refuse to be defeated. You're always striving to be better, both professionally and personally. You dream big, then work hard to make it happen. The Job: Your mantra is: Driven, strategic, and resourceful. As a Relationship Manager it is your mission to deliver exceptional customer experience that helps customers achieve their strategic objectives. Your goal is to maximize the customer's investment in our products and services. This role is key to client retention and account development of our rapidly growing customer base. You enjoy working with existing strategies, or creating new strategies on the fly to meet clients needs. You have high self-confidence and are a risk taker and problem solver. You are naturally a self-starter - others look to you for decisions and direction. You don't avoid the difficult phone call (and maybe secretly love it). Turning around a tough client situation and resolving it with your confident, resourceful way is a simple reminder of why you love your job. You will help coach customers and develop and uncover and document their business goals. You will understand what it takes to win the hearts of your customers. By connecting customers to our team of experts in support, training and strategy, you are driven to manage relationships with excellence and ensure that nothing falls through the cracks with our live client's needs. You are naturally organized and think on your feet. You are the backbone of Account management and ensuring the long term success of customers at Bluebridge. This position requires an extreme eye for detail to make sure nothing slips past you. Aside for high levels of organization, you will be communicating with customers at all levels of the customer organization, so you must be courteous and helpful at every turn. Happy, friendly communication should come naturally.