The Head of Human Resources participates in setting strategic directives for Babbel and is responsible for the overall direction of talent management in the organization, including: • talent recruitment, retention and management; • organizational development, training, progression planning; • compensation, benefits, and incentives structures and benchmarking; • as well as HR operations and administration. The Head of Resources will be a hands-on leader who, in collaboration with the rest of the senior and executive management teams, will design, implement, and evaluate programs for attracting, on- boarding, training, developing, retaining, rewarding, and motivating a world class organization. Responsibilities: Talent Recruitment, Onboarding and Retention • Working with executive team, prepare a comprehensive headcount plan that is mapped to the overall growth goals of the business • Direct the overall recruitment efforts, including the direct management of the Recruitment Team, to build pipeline recruitment techniques and creative recruitment strategies which deliver top talent to support the rapid organizational growth • Create and implement strong onboarding programs for new hires that support training across the full spectrum of company structure, culture, workplace systems and processes Organizational Training, Development and Performance Management: • Develop a talent strategy and structured talent review process with the executive team based on the business strategy and aligned with corporate talent management planning • Create a culture of on-going performance assessment and performance management, with clear programs for underperformers as well as overperformers • Establish guidelines and procedures for continuing education and workforce skills training across all teams and all levels • Review the process and frequency for on-going one-on-one coaching, mentoring, and assessment Leadership Training and Guidance • Drive initiatives to better enable leaders to create their leadership agenda, creating strategies to close talent skill gaps, developing a highly effective leadership team • Create and implement specific on-boarding programs for newly hired or promoted senior leaders • Create programs insights that address the need for succession planning and retention management, across all teams and levels. Employee Relations, Compliance and Governance Regulations: • Build employee relation escalation procedures, enabling successful management of employee relation issues at the manager level • Establish guidelines for administration requirements, documentation requirements, employee relations requirements, etc. to ensure compliance within federal, state and other governing laws • Partner with external legal counsel as needed Compensation, Payroll, Benefits: • In partnership with the executive team, help design, develop, and implement an incentive based compensation system at appropriate levels in the organization Company culture and Core Values: • Act as a leadership resource to handle questions and concerns from the employee base with respect to how well team members are aligned with core values as well as address any employee handbook and compliance concerns • Ensure there is regular, on-going training to reinforce the Babbel's values as well as address compliance with employment laws and regulations Team Management: • Oversee and direct the work of a high performing team of HR Operations and Recruitment professionals. • Develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; build and maintain employee morale and motivation; ensure the team is appropriately staffed with required competencies