The RealReal, the world's premier online luxury consignment company, is looking for a Sales Operations Manager. We have experienced tremendous growth over the past two years and are looking to expand the team. This person, who will report to the Executive Vice President of Sales, will be a key asset in the continued growth of the company by providing support to senior management through three main activities: Provide objective financial leadership and guidance to the Executive Vice President & Directors in the Sales Organization to execute again profit objectives Create and refine the metrics to assess sales and operations performance and to identify areas of under-performance through analytics Partner with Technology to develop and maintain reporting/tracking for the Sales teams to provide appropriate visibility and establish accountability for achieving goals Support the Sales Organization during their annual/quarterly planning, including the structuring of incentive plans and scenario modeling Develop and maintain Channel P&L's for the Field, Inside Sales, and Vendor teams. Partner with the Sales leaders to deliver their group's target unit cost Participate in the preparation of materials for the Board of Director's meetings and other executive meetings as required Identify sales opportunities and create programs, policies, and processes to execute on those opportunities Engage in the development of sales quotas/plans for all Sales teams and support the weekly sales forecast Calculate monthly and quarterly commissions and provide commission statements Help design, implement, and administer sales incentive compensation programs Support teams working on Strategic partnerships in areas such as deal/opportunity analysis, planning, and financial request Assist EVP in new market/territory development Support the Sales Organization with ad-hoc initiatives and projects. Examples include referral program, consignor targets by city/region, sales process optimization, contests, and category insights Partner with the Marketing Function to evaluate, validate, and measure the financial impact and effectiveness of marketing incentives Participate in ad-hoc analyses related to channel performance, conversion efficiency, marketing attribution, and lifetime value to deliver performance insights and optimize planning and forecasting Support future and planned business decisions by conducting financial analysis (ROI, etc.), and offer recommendations on business prioritization Develop and maintain revenue forecasts and associated driver-based models (supply and demand) Track marketing investment by program and category The ideal candidate will have the following qualifications: Bachelor degree required, preferably in Business/Finance, Accounting, or Economics 5+ years of experience in management consulting, sales operations, finance/analytics in a corporate environment or investment banking Experience in Financial/Profit Management, Planning & Analysis, and Sales Support Have general knowledge of generally accepted accounting principles, financial fundamentals, and possess advanced Excel skills Have a fascination for and understanding of operations and managing growth in an online marketplace and the e-Commerce environment in general Must possess a collaborative working style. This position necessitates working with several teams across all departments Ability to not only tell us "what" happened, but also understand and be able to clearly explain "why" and provide guidance recommendations Must be highly analytical, adept at problem solving, have strong attention to detail, and possess critical thinking skills