The RealReal, the world's premier online luxury consignment company, is looking for a Sales Operations Manager. We have experienced tremendous growth over the past two years and are looking to expand the team. This person, who will report to the Director of Finance, will be a key asset in the continued growth of the company by providing support to senior management through three main activities: Provide objective financial leadership and guidance to the Executive Vice President & Directors in the Sales Organization to execute again profit objectives Create and refine the metrics to assess sales and operations performance and to identify areas of under-performance through analytics Partner with Technology to develop and maintain reporting/tracking for the Sales teams to provide appropriate visibility and establish accountability for achieving goals Support the Sales Organization during their annual/quarterly planning, including the structuring of incentive plans and scenario modeling Develop and maintain Channel P&L's for the Field, Inside Sales, and Vendor teams. Partner with the Sales leaders to deliver their group's target unit cost Participate in the preparation of materials for the Board of Director's meetings and other executive meetings as required Identify sales opportunities and create programs, policies, and processes to execute on those opportunities Engage in the development of sales quotas/plans for all Sales teams. These quotas will be critical in achieving company revenue targets Calculate monthly and quarterly commissions and provide commission statements Help design, implement, and administer sales incentive compensation programs Support teams working on Strategic partnerships in areas such as deal/opportunity analysis, planning, and financial request Assist EVP in new market/territory development Support the Sales Organization with ad-hoc initiatives and projects. Examples include referral program, consignor targets by city/region, sales process optimization, contests, and category insights Partner with the Marketing Function to evaluate, validate, and measure the financial impact and effectiveness of marketing incentives Participate in ad-hoc analyses related to channel performance, conversion efficiency, marketing attribution, and lifetime value to deliver performance insights and optimize planning and forecasting Support future and planned business decisions by conducting financial analysis (ROI, etc.), and offer recommendations on business prioritization Develop and maintain revenue forecasts and associated driver-based models (supply and demand) Track marketing investment by program and category The ideal candidate will have the following qualifications: Bachelor degree required, preferably in Business/Finance, Accounting, or Economics 5+ years of experience in management consulting, sales operations, finance/analytics in a corporate environment or investment banking Experience in Financial/Profit Management, Planning & Analysis, and Sales Support Have general knowledge of generally accepted accounting principles, financial fundamentals, and possess ninja-like Excel skills Have a fascination for and understanding of operations and managing growth in an online marketplace and the e-Commerce environment in general Must possess a collaborative working style—a roll-up-the-sleeves, action-oriented mindset—to have an impact in our fast-paced, rapidly changing and growing environment Ability to not only tell us "what" happened, but also understand and be able to clearly explain "why" and provide guidance recommendations A sense of humor, personal integrity, and appreciation for the power of true teamwork ABOUT THE REALREAL The RealReal is the leading full service online luxury resale marketplace in the United States. Only The RealReal offers customers access to authenticated designer fashion and fine art in curated sales. Our designer brands include such leading names as Chanel, Hermes, Louis Vuitton, Gucci and Prada, all at up to 90% off original retail. Our fine art offerings include paintings, drawings, prints, photographs and sculpture from the Modern, Post-War and Contemporary eras. The RealReal takes possession of all items prior to sale in order for its merchandising and curatorial teams, authentication specialists and skilled gemologists to evaluate each item. We have an award-winning leadership team with a proven track record of success and we are experiencing hyper-growth. This is a unique opportunity to be part of a VC funded start-up that is changing the marketplace. The RealReal offers competitive salary, stock options, 401k with company match, and a full menu of benefits. Join our team and make some history! Find us: Follow us: Like us: Follow us: