ABOUT EMPLOYER: AGENCY provides quality mental health and social services to populations consisting of mentally ill, homeless mentally ill, and multi-diagnosed individuals with substance abuse disorders. AGENCY's community-based services are available regardless of age, ethnicity, or ability to pay. Programs encompass a full continuum of prevention, early intervention, and treatment services for individuals, families, and the community. Clients actively participate in determining their own treatment goals, and are encouraged to be involved in program planning and evaluation. AGENCY supports a work environment which encourages individual and team excellence in caring for all clients. RESPONSIBILITIES: AGENCY is seeking a Associate Executive Director to help build a solid platform for future sustainability and success. Building on the vision of the CEO and reporting to the CEO, the Associate Executive Director will provide day-to-day leadership, strategy, management, and compliance for the organization. This is an outstanding opportunity for a proven leader with operational experience and a track record of creative problem-solving to join a high-growth, mission-driven organization. Core areas of focus include the following: Strategic Planning, Vision and Leadership Contribute to the development of AGENCY strategic goals and objectives as well as the overall management of the organization. Represent the organization externally, as necessary. Direct and implement appropriate legal compliance, reporting and auditing activities to ensure the integrity and viability of the organization. Upgrade and implement an appropriate system of policies, internal controls, compliance standards, and procedures. Organizational leadership Manage all day-to-day operations of AGENCY including administrative, development, human resource, and planning functions. Oversee, direct, and organize the work of the programming and operations teams. Promote a culture of high performance and continuous improvement that values learning and a commitment to quality. Establish and monitor staff performance and development goals, update job descriptions, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments. Maintain continuous lines of communication, keeping the CEO informed of all critical issues. Conduct official correspondence on behalf of the CEO/Board of Directors as appropriate and jointly when appropriate. Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results. Manage overall Information Technology through Clinitrack, to ensure the development, implementation and maintenance of hardware and software to meet the changing needs of AGENCY and its funders for accurate and complete information, including electronic health records. Create collaboration among staff and various programs by overseeing all clinical programs to best serve clients and overall population. Contracts and Compliance Supervise quality assurance department and ensure compliance with all contracts, primarily with Los Angeles County Department of Mental Health. Represent agency through bidding process and audits. Act as agency representative within all contract negotiations, compliance audits, as well as within the bidding process. Manage RFP process: manage and collaborate with both internal and contracted staff to respond to all relevant RFPs, grants, or other applicable funding applications and requests. Oversee contracts administration function to ensure program activities and reporting comply with contracts, accreditation standards, licensing requirements, regulations and AGENCY policies and procedures.