About Acumen Fund Acumen started as an idea. Thirteen years later we have a proven model that combines the best of charity and markets to change the way the world tackles poverty. Acumen is a non-profit venture fund with a vision to help build a world beyond poverty through investing in companies that deliver critical goods and services in water, health, housing, energy, agriculture, and education; leaders who are paving the way for new approaches to fighting poverty; and the spread of ideas that will give the world the knowledge and the understanding to create a world beyond poverty. Acumen has invested more than $88 million of patient capital in more than 80 mission-driven businesses in South Asia, East Africa and West Africa that have collectively served more than 100 million customers. We have teams on the ground in India, Pakistan, Kenya, Ghana, Colombia, and New York, and we aim to build strong local structures that are deeply interconnected, with shared goals and values, to the global organization ABOUT THE POSITION Executive Assistant to the COO The Executive Assistant will support the Chief Operating Officer, primarily responsible for strategic relationship management, communications and logistical support, as well as serving as a key liaison for communication with the global staff, Board of Directors, Acumen Partners, and other members of the Acumen community. JOB DESCRIPTION Scheduling and Meeting Preparation: Arrange and ensure the seamless run of the day to day schedules of the Chief Operating Officer, including ongoing monitoring throughout the day to maintain schedule flow Update all essential logistical information (meeting locations, dial in numbers) so that the Chief Innovation Officer and the Chief Investment Officer, and external parties with whom they are meeting, have complete and accurate information, including booking rooms for external and/or confidential meetings and ensuring space is prepared as planned Manage changes that may arise and that shuffle appointments in a way that allows the Chief Operating Officer to be most productive Coordinate and communicate with senior management and team member schedules to ensure monthly management meetings, weekly check-ins and other internal meetings Communication: Serve as primary point of contact for the Chief Operating Officer to prioritize and escalate issues on a daily and ongoing basis to maximize the use of their time and resolve issues in advance where possible Receive inbound calls for the COO, as well as the general Acumen office line and route the calls appropriately Respond to email traffic and inbound hard copy mail for the COO in order to stay current on matters concerning them, and update calendars as needed Travel and Logistics: Maintain accurate and essential logistical information for meetings (attendees, location, phone numbers, etc.) in advance of travel and add to necessary calendars (including external parties) When appropriate, work with overseas team members to make sure on-ground logistics (hotel, ground transportation, airport transfer, etc.) are arranged and communicated Understand travel preferences when booking flights, hotels, etc. and check to make sure these preferences are followed when possible Provide clear and comprehensive travel packs including a detailed travel itinerary, logistical confirmations, diplomatic and/or medical clearance, as well any additional materials requested by the traveler Forecast and obtain the appropriate medical documentation, passport pages, and travel visas in advance of international trips (when necessary) Prepare and track expense reports in a timely manner following travel Administrative Tasks: Maintain a presence at desk in order to efficiently and expediently respond to the immediate needs of the Chief Operating Officer Enter contacts into Outlook and Salesforce Obtain the necessary information and signatures for documents touching the Chief Operating Officer; follow through with tracking to ensure that they are properly processed and/or reach the appropriate party Other: Act as internal resource and liaison for various operational needs (technology, insurance, security, general office administration, etc.) Function as a backup to the office manager and assume his/her tasks as needed Head various projects as assigned by the Chief Operating Officer Provide support to other members of the Management team as requested by the Chief Operating Officer