SUMMARY Working independently, the Business Architect understands the baseline of features and capabilities available, and maps the desired end-to-end business and consumer processes. This person analyzes the activities of a particular business unit or line of business and makes recommendations pertaining to the projects that the business unit should perform, in addition to relevant and timely corrections to the governance structure, business processes, and the structure of business information. The Business Architect has the pulse on business priorities and needs and effectively connects the right programs and needs with the right capabilities and features. Additionally, this person facilitates alignment between Business Owners / leads, architects and delivery teams to ensure timely and relevant Delivery. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES* Develops a business architecture strategy for the business /function based on a situational awareness of various business scenarios and motivations. Visualizes and creates high-level business models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture. Understands and captures the tactical and strategic business/function/ geography goals that provide traceability through the organization, represents those needs to the IT organization and maps to metrics that provide ongoing governance. Identifies opportunities and suggests improvement to the strategic, core and support processes of the business functions as needed to support strategic and operational goals across business, function, and geographic organizations. Facilitates business, function, and geography involvement in IT projects to identify priorities, requirements, gather feedback, and finalize scope; connects business/function/geography "customers" with appropriate IT technical resources when technical discussions are necessary. Contributes to the business capability roadmap and ensure that projects are aligning to the roadmap and are maturing the organization. Leverages subject matter expertise to assist in developing short, mid and long-term roadmaps for Programs based on business objectives and needs. Develops and maintains relationships with appropriate members of the business/function/geography organization. Assists the Strategy Lead in facilitating Strategy Management Office governance processes to deliver highest value projects to the business ensuring all new ideas are evaluated against a strategic lens. Mentors business analysts to develop roadmaps and features that are aligned to strategic vision and objectives. Performs industry and partner research as necessary to assist in program definition. Work collaboratively with others within and outside of his or her function to achieve goals, simplify processes, reduce costs, prevent loss, and to ensure that work is completed safely, accurately, and on time. Model the high level of customer service expected of all associates including, but not limited to, responding to voice mails and emails within organizationally defined timeframes, completing projects as committed, responding to others' feedback appropriately, and making optimal use of organizationally limited resources by offering assistance to other functional teams when appropriate. Model team commitment by adhering to the team's expectations and guidelines; fulfilling team responsibilities; and demonstrating personal commitment to the team by being cooperative, collaborative, and flexible. Model the behaviors expected of all company leaders including, but not limited to, a drive for results, with a demonstrable bias for action; high levels of emotional intelligence, maturity, and professionalism; giving, receiving and responding to feedback, effectively; a consistently high service orientation; and demonstrable commitments to diversity, inclusion, a respectful workplace, and integrity. RELATED COMPETENCIES Coaching: Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Collaboration – Works effectively and cooperatively with others, establishing and maintaining good working relationships, contributing to team success. Innovation —Generates innovative solutions in work situations; trying different and novel ways to deal with work problems and opportunities. Continuous Improvement: Originates action to improve existing conditions and processes; uses appropriate methods to identify opportunities, implement solutions, and measure impact Planning and Organizing – Establishes courses of action for self and others to ensure that work is completed efficiently and according to schedule. Technical/Professional Knowledge and Skill – Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise.