"Pride is a personal commitment. It is an attitude which separates excellence from mediocrity." – Author Unknown As employees at Healthy Spot we feel pride in the work that we do. We believe in inspiring healthy pet lifestyles by creating authentic experiences with customers and fostering a sense of community. At Healthy Spot, employees are team members, caregivers to four-legged friends, public educators, and role models. Our pride in our work is what allows us to exceptionally serve dogs, customers, the Healthy Spot team, and our communities. We are looking for a passionate and eloquent individual to assume the role as the Receptionist for our Grooming Salon! The individual in this position is the face of our Grooming Salon, and therefore, it is crucial for the Receptionist to maintain the efficiency of the salon as well as be the main contact for the parents of our four-legged friends. The Receptionist position requires a gregarious and operations-oriented individual, who has the innate ability to multi-task while maintaining a steadfast professional demeanor. The individual must uphold the highest level of excellence in customer service and patience, and have a positive impact on the morale of the salon at all times. Ultimately, the individual will be the glue to the bathers, groomers, the dogs, and the parents of the four-legged friends, ensuring that the Grooming Salon is running efficiently in accordance with Healthy Spot core values and standards. As such, we are looking for the superstar individual who prides himself or herself in customer service, is adaptable, and has the ability to maintain a calm and enthusiastic demeanor with utmost consistency. The Ideal Candidate… MUST LOVE DOGS! MUST LOVE PEOPLE! Must have the ability to multi-task Must believe in high standards - does not accept mediocrity Must be an extrovert who loves interacting with and serving customers Must lead by example with behavior and create a positive effect on the morale of the Grooming Salon! Must adapt to change quickly and positively Must communicate professionally over the phone and with customers Must have excellent oral and written communication skills Must exceptionally execute administrative tasks Must follow up with delegated projects or tasks in a timely matter Must have the ability to resolve customer complaints Must have a high level of dedication to learn Must be driven and committed Must have a highly contagious energy around people Must be detailed oriented and enthusiastic about cleanliness Must be flexible, punctual and reliable Must be capable of working independently and in a team environment Must be capable of dealing with various types of clients Must be capable of handling a fast pace, high stress environment Must be a self-starter and quick learner The Receptionist Will… -Lead by the highest example in customer service, communication with staff, and indoctrination of Healthy Spot's culture, mission statement, and core values -Exceptionally execute Healthy Spot's "GOT HEART" during every client check in -Adapt to change in a timely and positive manner in dealing with the four-legged friends, their parents, bathers, groomers, and grooming managers -Have the innate quality of being able to calmly and patiently multi-task while providing exceptional service -Positively impact the salon through his or her work ethic, passion, and positive energy -Exceptionally execute administrative tasks including properly maintaining the appointment book, daily logs, and e-mailing clients and management -Be computer savvy! -Have an outward professional appearance that matches his or her professional behavior -Perform other duties as assigned Please respond with a resume. Please also articulate the following: 1) Why you would be an immediate value adding team member, 2) why you are the best candidate for the Receptionist position, and 3) what your favorite breed is. Resumes without cover letters will not be considered. It's your opportunity to allow us to get to know your unique personality! Healthy Spot Job Perks!! For Full Time Employees -Four different types of medical plan. We also offer a dental and vision plan! -If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 90 day trial period** - 30% off all Treats/Supplies!! -15% of all Food!! -15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog. Part Time Employees -If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 180 day trial period** - 30% off all Treats/Supplies!! -15% of all Food!! -15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog. Company Description We are a fast growing, upscale, upbeat, healthy and earth friendly pet products and services store. As our company grows, we are always looking to add new members to our team. We look for team members to grow with our company and are looking for individuals to stay with us long term. In that sense, our recruiting efforts are stringent to find the unique individual. We realize our success is based on our team members. Without the individual personalities and quirks that shine in and out of the Healthy Spot atmosphere, Healthy Spot would not exist. As such, we love to promote from within and spend time and resources to foster each team member's growth. We are proud to see team members grow from entry level to manager positions and see them gain skills and confidence both professionally and personally! Our Los Angeles based stores make customers feel welcomed and at ease. We are committed to unleashing each family's passion for their dogs by offering the finest products and services, quality information and highest care while breeding social awareness of humane compassion and canine education for the community -- all for your dog's mind, body, and bowl.