"Pride is a personal commitment. It is an attitude which separates excellence from mediocrity." – Author Unknown As employees at Healthy Spot we feel pride in the work that we do. We believe in inspiring healthy pet lifestyles by creating authentic experiences with customers and fostering a sense of community. At Healthy Spot, employees are team members, caregivers to four-legged friends, public educators, and role models. Our pride in our work is what allows us to exceptionally serve dogs, customers, the Healthy Spot team, and our communities. We are looking for a passionate, extroverted individual to assume the role of the Retail Staff Member. This position will require the individual to represent Healthy Spot and communicate the core values to the customers through exceptional customer service and extensive product knowledge. The core responsibility of the Retail Staff Member is to build an authentic relationship with each client that steps into our store and foster a cohesive community of dog lovers that share in our passion of inspiring healthy pet lifestyles. The individual in the Retail Staff Member position will make a difference by always keeping the best interest of the animal at heart. The passion exuded combined with personal pride is what Healthy Spot is looking for in this unique individual! The Ideal Candidate… MUST LOVE DOGS! MUST LOVE PEOPLE! Must be an extrovert who loves interacting with and serving customers Must believe in high standards - does not accept mediocrity Must love to learn about products and different breeds Must have experience as a keyholder Must have a high level of dedication to learn Must be driven and committed Must have excellent oral and written communication skills Must have a highly contagious energy around people Must be detailed oriented and enthusiastic about cleanliness Must be flexible, punctual and reliable Must be able to lift 30 lbs Must be capable of working independently and in a team environment Must be capable of dealing with various types of clients Must be capable of handling a fast pace, high stress environment Must be a self-starter and quick learner The Retail Staff Member Will… -Lead by the highest example in customer service, communication with staff, and indoctrination of Healthy Spot's culture, mission statement, and core values -Ensure that Healthy Spot's WECARE is being performed at the utmost standard in providing quality customer service -Have the highest level of knowledge of the products and services offered with the ability to communicate the knowledge to customers with ease and confidence -Understand and effectively communicate the importance of why food conversion is healthy to pets and the company -Conduct sales transactions pursuant to Healthy Spot's Policy and Procedure, including classing merchandise, putting merchandise on hold, conducting exchanges and returns, and operating the cash register -Understand and communicate the Grooming and Daycare pricing and packages, as well as the benefits of healthy rewards to customers -Ensure that the store maintains its cleanliness and that products are presented properly in a timely manner -Meet or exceed retail sales goals and store goals through working closely with other team members -Partake in inventory control under the guidance of the Assistant, Retail, and/or Store Manager -Conduct store opening and closing in accordance with Healthy Spot standards -Effectively communicate with the Daycare and Grooming Departments to ensure that the operations of the store as a whole are running efficiently and smoothly -Work with the community for specific events such as adoption events and holiday events -Perform other duties as assigned Healthy Spot Job Perks!! For Full Time Employees -Four different types of medical plans, and we also offer a dental and vision plan! -If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 90 day trial period** - 30% off all Treats/Supplies!! -15% of all Food!! -15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog. Part Time Employees -If your dog is under 30 pounds, bring them to work and have them stay in dog daycare!* All dogs must pass behavior temperament test and having UTD vaccination records. **Dependent on availability of space in Dog Daycare. This perk is available after the 180 day trial period** - 30% off all Treats/Supplies!! -15% of all Food!! -15%-30% Grooming discount - dependent upon long hair/wired hair and size of dog. Company Description We are a fast growing, upscale, upbeat, healthy and earth friendly pet products and services store. As our company grows, we are always looking to add new members to our team. We look for team members to grow with our company and are looking for individuals to stay with us long term. In that sense, our recruiting efforts are stringent to find the unique individual. We realize our success is based on our team members. Without the individual personalities and quirks that shine in and out of the Healthy Spot atmosphere, Healthy Spot would not exist. As such, we love to promote from within and spend time and resources to foster each team member's growth. We are proud to see team members grow from entry level to manager positions and see them gain skills and confidence both professionally and personally! Our Los Angeles stores make customers feel welcomed and at ease! We have expanded into our first store in Costa Mesa in January 2014, and have opened our first Long Beach store location in May 2014! We are committed to unleashing each family's passion for their dogs by offering the finest products and services, quality information and highest care while breeding social awareness of humane compassion and canine education for the community -- all for your dog's mind, body, and bowl.