Supporting the empowerment of young people from disadvantaged communities We are rapidly expanding and looking for a motivated, highly effective Administrator to support our core team functions, and be a key member of an exciting organisation that delivers cutting edge projects for young people. Job Duties Arrival Education (AE) delivers programmes to school age young people with poor academic attainment from challenging life circumstances. The Administrator will provide support in 3 key areas: Assisting the Programme Co-ordinator with the organisation and scheduling of AE programmes Assisting the Coaching Programme Manager with the organisation of AE's coaching programmes Assisting the Senior Talent Development Managers with the organisation of AE's workshops In addition, the Administrator will manage general office admin and take on ad hoc tasks as required by the team. Support with Programme Scheduling The delivery of AE's programmes is a complex logistical process, involving the co-ordination of schools, freelance Facilitators, AE staff, venues and guest speakers. The whole process requires great interpersonal skills, an excellent level of attention to detail and you need to be confident dealing with last minute changes. Your responsibilities include: Managing the bookings, maintaining the office calendar and updating AE's Excel spreadsheet ensuring accurate and up to date records Liaising with venues and completing booking forms Researching potential new venues and carrying out risk assessments Co-ordinating with Facilitators to get regular updates on their availability and entering this to a spreadsheet Managing availability and responding to queries from external guest speakers as their point of contact Supporting the Coaching programme The coaching programme is a leadership and development programme which works with Corporations such as Investec, GSK, Skanska and Endemol, and matches them with students from AE's Success 4 Life programme to work together in a coaching capacity. The Administrator will work with AE's coaching lead, supporting them with the organisation of the coaching programmes. You will need to be confident at working to a corporate standard. Your responsibilities include: Processing DBS applications (formerly CRB) by communicating with prospective coaches, politely and professionally chasing when necessary, arranging to check the documents and keeping all records up to date Liaising with the Coaching Programme Manager to schedule various coaching sessions (coaching briefings, coaching training, Ice Breakers) by emailing specific groups of people and checking their availability, and accurately updating relevant calendars Updating our in-house database (ACT) with new coaches contact details and student relationship details Preparing materials for upcoming sessions. Supporting the AE Workshop programme AE provides a number of opportunities for our students to develop the skills and attributes to become successful. Our workshops focus on a range of different topics, and are hosted by our corporate partner organisations. The Administrator will support with the organisation of these workshops. You will need to be persuasive and able to communicate effectively with young people. Your responsibilities include: Managing student invitations via our database (ACT) Monitoring all responses and ensuring that the bookings do not exceed the set limit Managing the waiting list for additional students who do not apply in time, and booking them if a space becomes available Sending out reminder emails to students booked on to the workshops to ensure attendance is high Emailing a delegate list to the host company Preparing materials as requested by AE's Director Creating and sending a feedback survey to the students post-workshop Collating responses and updating student 'credits' accordingly (students are awarded credits for participating in workshops). General office support The Administrator will support with the general smooth running of the AE office. Your responsibilities include: Answering the main switchboard and taking messages Ordering stationery and ensuring that stationery invoices are passed to Finance Ensuring the stationery and storage cupboards are kept tidy Ensuring that other office and kitchen supplies are kept well stocked Picking up post and distributing to staff / taking post downstairs at end of day.