United Cerebral Palsy (UCP) is a unique, empowering and exciting place to work! We support adults who experience all kinds of developmental disabilities, assisting them to live independently in their own homes, find and keep their dream jobs, and pursue community-based recreation. UCP was recently ranked as one of the 100 Best Nonprofit Employers in Oregon. Learn more about us at UCP is currently seeking a Personal Agent/Special Projects Coordinator who will work in our intellectual/developmental disabilities support services brokerage, which is known as UCP Connections. The primary role of a Personal Agent is to provide person-centered case management supports to a caseload of up to 44 adults who experience developmental disabilities and live in Multnomah and Clackamas counties. In addition to being an outstanding Personal Agent, the Special Projects Coordinator facilitates or participates in a variety of customer, provider, team, and community outreach activities. As a Personal Agent, you will provide the primary assistance to each customer by assisting them to navigate the support services system, meet goals, and understand the process of accessing quality supports. This is a collaborative process that involves assessment, person-centered planning, facilitation, accessing resources, and advocacy. As a Special Projects Coordinator, you will be a leader and helper. The Special Projects Coordinator is the main point of contact for supporting customer advocacy group efforts, providing STEPS services, and provider and community resources. In addition, you will provide team support, technical assistance, and leadership. PERSONAL AGENT DUTIES: Assist each individual to identify his or her goals and support needs; find and secure the resources and services needed to reach those goals; assure choice and independence; and address the health and safety needs of the individual. Ensure a collaborative process between customers, family members, and service providers. Assess needs and develop plans using person-centered planning techniques. Monitor the quality of services. Provide technical assistance and education as needed in a wide variety of areas including, but not limited to the support services system, health and safety concerns, community resources, employment, and self-advocacy. Provide direct assistance with accessing resources for everyday needs in urgent situations. Manage the documentation of all case management services, plans, and supports. Adhere to regulatory and program policies for service provision. SPECIAL PROJECTS COORDINATOR DUTIES: Coordinate and facilitate provider interviewing opportunities (Provider Meet and Greets, provider search requests, etc.), outreach, and marketing efforts. Facilitate and support customer self-advocacy, research, outreach, and marketing groups and opportunities as assigned. Stay current with available community resources and partnerships, share resource information, and act as a resource liaison for co-workers, customers, families, providers, and the community. May sit on community board or advisory panels as a representative of UCP Connections. Maintain resource brochures. Act as the primary STEPS Specialist and backup to other STEPS Specialists. Available as a backup to address department support needs, program management needs, or customer crisis. HOURS AND LOCATION: Usual schedule is Monday through Friday 8am to 5pm, but may vary. Additional hours may be required on an occasional basis. Our office is in the Gateway neighborhood, but the position requires frequent travel/driving within Multnomah and Clackamas counties. ADDITIONAL INFORMATION: The position closes 9/15/14 at 5pm. No phone calls, please. UCP is an equal opportunity employer, and actively seeks applicants from diverse backgrounds.