Start date Immediate Reports to CEO Company overview Amplifier Strategies is a social impact agency. We work with strategic philanthropists and visionary implementers who are tackling tough social and environmental challenges and taking their solutions to scale. We are a multidisciplinary team of strategists, designers and technologists who together offer a full suite of capabilities for our target markets. Position overview The Director of Strategic Services develops and manages a profitable book of business in a practice that encompasses research, program strategy, program design, impact measurement, financial planning and analysis, and fund development projects. The Director leads business development and sales efforts for the practice and attracts high-value client relationships. He or she coaches, develops and mentors the consulting team, manages their performance, and is ultimately responsible for efficiency, profitability, quality and client satisfaction in the projects they lead. The Director builds the intellectual property of the practice and establishes a noteworthy reputation as an individual expert in the marketplace, while promoting Amplifier Strategies' holistic and interconnected capability set. The Director works in ways that are consistent with, and an expression of, Amplifier Strategies' culture and values. He or she embodies service leadership. As Director of Strategic Services you will be accountable for: Business development and marketing Building Amplifier's market position by identifying, developing, defining, negotiating and closing client and business relationships in the Strategic Services practice. This includes: Developing and managing a strategic plan for maintaining existing and building new client and business relationships Keeping up with industry dynamics and trends to identify new client contacts Proposing potential business deals by contacting potential clients, discovering and exploring opportunities Screening potential deals by analyzing requirements (e.g., cost estimates, time estimates, human resources and facilities requirements) and resolving internal priorities Overseeing proposal development Closing new deals by coordinating requirements, developing and negotiating contracts, and integrating requirements with business operations Taking a leadership role in company-wide marketing, communications and business development initiatives that are consistent with our overall strategy. This includes: Preparing original content for our website and social media platforms (e.g., blog posts, case studies) Participating in the development of and preparing content for presentations and collateral Client relationships and strategic partnerships Developing strong client relationships on all levels – supporting their engagement in Amplifier initiatives, programs and experiences Cultivating, developing and managing strategic partnerships to deliver products and services Project oversight and service delivery Managing a team of consultants, associate consultants and interns to deliver quality services and results, on time and on budget. This includes oversight of and ultimate accountability for: Defining project plans and key performance indicators (KPIs), including target utilization, deliverables, budget, schedule and detail of scope Organizing and maintaining projects in Amplifier Strategies' project management and reporting tools Tracking project milestones, utilization and P&L on a weekly basis, and reporting progress into reporting tools Providing regular status and performance reports to the CEO Managing communication with the client's management and team Resolving issues and solving problems throughout project lifecycle Consulting directly with donors, collaboratives, NGOs and other clients to identify, clarify, and resolve issues critical to their strategic and operating success. Specific areas of expertise include: Research Program strategy Program design Impact performance metrics Financial planning and analysis Fund development Providing consultative support to Amplifier Strategies' Philanthropic Initiatives in areas including research and analysis, initiative strategy and design, project definition and planning, due diligence and impact assessment. Team performance management Monitoring and supporting utilization and productivity of the Strategic Services team. This includes: Defining quarterly utilization and productivity targets with each team member Establishing incentives and performance management mechanisms for staff to achieve targets, and for managing out staff who consistently do not meet targets Identifying and resolving performance issues in a timely way, and/or advising the CEO on how to address them Nurturing professional development of the Strategic Services team. This includes: Defining and monitoring professional development goals Discovering, encouraging and facilitating professional development opportunities Coaching and mentoring team members on an ongoing basis Building brand, reputation and intellectual property assets With the leadership team, defining an IP strategy that supports our impact and business objectives Managing Strategic Services staff to implementing the strategy by, for example, defining and developing IP assets including philanthropic processes and products Enhancing our reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments. Updating job knowledge and maintain a high level of visibility by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional and key industry organizations Represent Amplifier Strategies to donors, organizations and the general public. Must-have professional experience, skills and attributes At least 8-10 years of professional experience in strategic services, ideally in a consulting firm, as an independent consultant, or in a consultative capacity to internal groups in a larger organization or corporation. At least 5 years of professional experience in a team management capacity. Results oriented with a strong sense of urgency for achieving objectives Exceptional relationship-building and -management skills with the ability to get along with diverse personalities, mobilize teams and achieve results through others Excellent organizational, analytical, problem-solving and decision-making skills Advocates team concept and participatory management Motivation for sales and sales planning skills Prospecting, presentation and closing skills Strong written and verbal communication skills Ability to work under pressure, adapt easily to changing situations and priorities, and meet multiple deadlines and goals Familiary with Basecamp, Mavenlink, Salesforce and Google business apps a plus TO APPLY: Please submit a detailed resume and cover letter to highlight your relevant experience.