onlymaker Women's Faux Suede Flats Snow Boots Synthetic Rubber sole Heel approx 0.7" All the Onlymaker shoes are handcrafted,any kind of CUSTOMIZE is available Size and after sales: please pay attention to the SIZE CHART (picture) and DESCRIPTION .it states clearly Onlymaker shoes fit perfect from the 90% feedback Brand: Onlymaker(a registered trademark) all rights reserved