KRUPS KT600 Silver Art Collection Thermal Carafe Coffee Maker with Chrome Stainless Steel Housing, 10-Cup, Silver Coffee maker with exclusive design of stainless steel, chrome and wood optics 10-cup thermal carafe keeps coffee warm for hours Pause and serve feature and illuminated on/off switch for ease of use; automatic shut off for safety Water level indicator windows on either side to know when it needs to be refilled 1000 watts; 2 year worldwide warranty. For Trouble Shooting steps refer to the user manual page 10 available in the catalog.