Clarks Women's Mazlyn Mill Winter Boot 100% Leather/Synthetic Imported Rubber sole Shaft measures approximately 10.75" from arch Heel measures approximately 1.5" Cushion soft Ortholite foot bed Heel height approximate 2.16 Boot shaft circumference 11.81 inch Boot shaft height 9.84 inch You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it!