Cry Babies Lala Baby Doll Lala really cries when you remove her pacifier She will shout and cry until you replace her packing or rock her to calm her Down Each doll comes with an attached pacifier and a removable animal print onesie Just add water for real tears! {How to contact us} Dear customers, We thought we would clarify how to get in touch with US If you need help with your new cry baby. Please note that we do not receive any order details or contact information from your review through Amazon. So, we don't really have the opportunity to get in touch to help you out. In order to reach us directly, please contact us In the Following phone number: (877) 836- 0384 or send us an email at help.Usa@imctoys.Com, or message us on Facebook at m.Me/mycrybabies and we will respond promptly to assist in any way needed.