Cross Verve Radial Chrome Ballpoint Pen with Charcoal Tone Accents All Cross products are shipped in boutique-quality gift packaging that you'll be proud to give as a gift. Cross offers a range of ball-point refill sizes and colors; Selectip gel rolling balls, porous-points, ball-points and document markers 0.5mm pencil leads; specially formulated cartridges and bottled inks. All Cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Includes 1 Black Medium Ball-Point Refill (8513) in pen Should there ever be a problem, please call a Customer Service Specialist at 1-800-282-7677.