TEMPUR-Neck Pillow (High Profile) TEMPUR MATERIAL - Designed to allow neck and shoulder muscles to relax completely. Ergonomically shaped design to promote proper alignment and relieve neck and back pain. PERFECTED FOR YOU - Tempur-Pedic pillows are made with pressure-relieving material, formulated by NASA, and perfected by us for a perfect nights rest. 5 YEAR LIMITED WARRANTY - Adaptive TEMPUR material offers personalized support and alignment and returns to its formed shape after each use. WASHABLE & REMOVABLE COVER - Premium quilted cotton cover is soft and breathable and can be removed and washed. ASSEMBLED IN THE USA - The Tempur-Pedic TEMPUR-Ergo Neck Pillow, Large measures 20" L x 12" W x 4.5" H. Getting Acquainted to your new product: Your new pillow may feel more firm than expected. Please give the pillow time to break-in. You may also notice a new product smell at first. As with most new purchases, this is normal and will dissipate in a couple weeks.