Sterling Silver Pink and White Cubic Zirconia Twisted Heart Pendant Necklace, 18" Imported You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it! Covers loss of diamond or gemstone due to a defect in the setting, scratches, prong re-tipping, broken chains, links, clasps, or bands and broken earring posts. No deductibles or hidden fees. Shipping included on all repairs. Fully transferable. Easy claims process online 24/7. If we can't fix it, we will send you an Amazon e-Card reimbursement for your product purchase price. Plan term and coverage begins date of purchase and is inclusive of the manufacturer's warranty. Plan is fully refunded if canceled within 30 days. Plan contract will be emailed from Asurion within 24 hours of purchase. This will not ship with your product.