Sterling Silver 18 inch Otter Necklace with Synthetic Light Blue Opal Chip Covers loss of diamond or gemstone due to a defect in the setting, scratches, prong re-tipping, broken chains, links, clasps, or bands and broken earring posts. No deductibles or hidden fees. Shipping included on all repairs. Fully transferable. Easy claims process online 24/7. If we can't fix it, we will send you an Amazon e-Card reimbursement for your product purchase price. Plan term and coverage begins date of purchase and is inclusive of the manufacturer's warranty. Plan is fully refunded if canceled within 30 days. Plan contract will be emailed from Asurion within 24 hours of purchase. This will not ship with your product.