Sophia Global Remanufactured Ink Cartridge Replacement for PG-240XL and CL-241XL (5 Black, 5 Color) Backed by a 100% Guarantee and a Two-Year Warranty ISO 9002 Quality Certified Manufacturing Process The chips on these cartridges were reset at the factory to display the ink levels throughout the printing life of these cartridges. These cartridges were professionally remanufactured in an ISO 9002 factory. Each cartridge was used once and then sent to our factory where it underwent an extensive process including, cleaning, testing the chip, and ink refilling. Before being sealed, each cartridge is tested in a live printer to ensure crisp text and true color reproduction. The cartridges are finally sealed, and placed in a static protective bag.