Seagate Rescue - 2 Year Data Recovery Plan for External Hard Drives Your Rescue Plan documents will be delivered to you via email only to the address associated with your Amazon.com account and can be found in your account message center within the Buyer/Seller Messages. If your drive stops working, the Seagate Rescue data recovery plan will recover the data from the failed drive and return it to you on a new piece of external storage Covers new single-disk external hard drives of any brand when purchased within 30 days (receipt must be retained for purchases not on the same transaction). Not eligible on enterprise class or multi-drive devices Free shipping for inlab data recovery; 24/7 online case status tracking If your data isnt recovered, you get your money back