Grande Leather Sofa, Loveseat & Recliner Chair 100% Leather Solid Wood Frame All items are shipped insured. In the rare event your furniture is damaged during shipment you will not be responsible. Our dedicated team of customer service representatives are available 7 days a week from 9am-9pm EST to assist you throughout the entire shipping process.All Items are factory packaged and brand new. Made for Leather Furniture Expo