Panasonic MC-CG917 "OptiFlow" Bag Canister Vacuum Cleaner - Corded 12 amp Motor Lightweight With Carry Handle Onboard Tools Telescopic Wand Great for all your needs Powerful "Bag" Canister with 12 Amp Motor, 24 foot Power cord w/Cord Reel OptiFlow System with separate large bag caddy for easy emptying of dust bag and 20% more use of bag for optimum bag usage and airflow Power Nozzle with Overload Protection reset, Bare Floor switch on handle Tools on-board include: (Floor brush, Dusting & Upholstery Brush, Crevice Tool, Pet Turbine Mini-brush) and Alumimum Telescopic Wand Measures: 12" (L) x 8.75" (W) x 21.5" (H), 12.3 lbs, Ebony & Green, kindly refer the user manual page 52 for troubleshooting steps.