Vintage Design Heart & Key Charm Necklace MADE FROM PURE .925 STERLING SILVER - All our items are made to exacting standards, and manufactured to last. Sterling Silver is 92.5% silver that is mixed with small amounts of choice alloys to ensure the jewelry is long lasting and strong. WE ALWAYS USE QUALITY MATERIALS - besides being made from quality materials, all our jewelry is fully inspected prior to shipping. YOU HAVE A 100% SATISFACTION GUARANTEE - Buy with confidence knowing we will do everything to ensure you are 100% satisfied with your purchase. FAST SERVICE & SUPPORT - If you ever need help, we are just an email or phone call away. We always respond quickly and will get any issues you have resolved. WE SHIP FROM THE USA - We dont ship from overseas. All our items ship directly from within the United States to ensure they arrive on time and in perfect condition. We also ship all jewelry in a free gift box.