BLACK+DECKER 12-Cup Thermal Coffeemaker, Black/Silver, CM2035B 12-Cup Thermal Carafe - The large capacity carafe is double-walled and vacuum-sealed to keep your coffee at optimal drinking temperature for hours Customizable Brewing Options - Drink your favorite coffee every morning using features like the brew strength selector and the option for small-batch (1-4 cup) brewing that maintains all the flavor of a full brew Evenstream Showerhead - The Evenstream Showerhead dispenses water evenly over the packed coffee, extracting maximum flavor and wasting less No-Drip Perfect Pour Spout - Dont put up with annoying spills, the carafe spout is designed to prevent spills and drips while pouring Wide-Mouth Carafe Opening - The carafe is designed with a wide opening for fast, easy cleanup with a damp towel Tips: 1.Consumer will need to flush properly with vinegar water solution to remove hard water scale from the heater. 2. . Consumer will need to switch to a screen basket filter or move away from using softened water Note: Cup equals approximately 5 oz. (varies by brewing technique)