Plantronics 80057-11 CT14 Cordless Headset Phone, Black The phones headset is wired to the phone and Convertible headset design can be worn either over-the-head or over-the-ear Noise-canceling microphone blocks out background noise for enhanced sound clarity.if Dial pad can make calls, but it doesnt ring or receive a page:Make sure the ringer is turned on DECT 6.0 (1.9 GHz) wireless technology limits interference from wireless networks and home appliances during calls for superior sound and range of up to 300 feet Dial pad offers up to 10 hours talk time or 8 days standby on a single charge Integrated belt/clothing clip offers hands-free convenience, One-year limited warranty. Please Note: Kindly refer the User Manual before use.