BLACK+DECKER DB1440SV Dust Buster 14.4V 2-in-1 Stick Vacuum - Cordless Self standing, lightweight 2-in-1 Stick Vac; Stick Vac and Hand Vac 3 position handle for storage and cleaning in tight spaces Translucent, bag less dirt bowl  visible to see dirt and easy to empty (watch Stick Vac video guide) Powered beater bar for carpets and rugs Swivel head for easy maneuverability.Troubleshooting steps are present on page 8 of the user manual.