SonicWall | 01-SSC-4817 | 24/7 Support for The TZ 205 Series 1 Year 24X7 SUPPORT FOR THE TZ 205 SERIES 1 Year SonicWall Service Standard Support Includes Firmware updates and Upgrades, Web and phone-based support, and Hardware Replacement SonicWall SKU: 01-SSC-4817 Electronic Fulfillment (e-mail) within 1-2 business day(s) Telephone/Web-based Support Software/Firmware Updates Hardware Replacement SonicWall Support Tools Purchasing support reinstatement enables you to download only the latest software/firmware updates. Purchasing a new one-year support agreement provides you six months of support. This is because new support agreements are retroactively activated to the expiration date of the most recent agreement. Purchasing support reinstatement and a new one-year support agreement provides you 12 months of support beginning on the date of activation. Purchasing a new two- or three-year agreement automatically waives support reinstatement and you will receive 24 or 36 months of support from the date of activation.