HAMSWAN 1U 19 Inch Rack Mount Horizontal Cable Management 15 Slots- Finger Duct with Cover ? DRIP COFFEE MAKER - The coffee machine can drip 10 cups of fresh hot coffee (4oz each) in 6mins. The drip stops when you remove the coffee pot which makes you feel free to pause mid-brew and sneak a cup if you're getting impatient ? 10 CUP COFFEE MAKER - The coffee maker is compact while also brewing a full pot. It can brew 10 cups coffee (40oz) at most and you can brew the cups you need. Five easy view window will let you know how much water to add.(Attention: It will equal to 8 cups of other brands) ? PROPER EXTRACTION - The thermal coffee maker has 5 special outlets which can avoid excessive extraction and insufficient extraction, making coffee well-balanced with smooth and rich flavors ? KEEP WARM & AUTO SHUT OFF - The coffee maker will automatic shut off after turning on for 40 mins and will keep warm until turn off. You can restart the machine to lengthen the keep-warm time.(40 mins each) ? SIMPLE BUT POWERFUL - The ground coffee maker has only a button but an elegant appearance with thin stainless steel ( inside is BPA free plastic) and an instant, quiet brew function. And the removable permanent filter makes cleaning more easily. Suitable for office and home use. (If the carafe was broken, please feel free to contact us, we will send a replacement to you)