DeLonghi America ECAM28465B Prima Donna Fully Automatic Espresso Machine with Lattecrema System, Black Patented Single Touch Lattecrema system delivers the richest, thickest longest lasting cappuccino foam The patented Direct -to -Brew System with Thermo block technology provides excellent heat distribution and it's removable for easy cleaning Memory Function MAINTENANCE: DeLonghi machines require half the cleaning time of other brands, unlike competitor machines, which require chemical cleaning tablets monthly. 2 Liter removable water tank Utilize De'Longhi's specialized call center for help in setting up and maintaining your machine at 866-528-8323 (LatteBest)