Call it Spring Women's Criviel Boot 100% Nubuck Polyurethane Imported Rubber sole Shaft measures approximately 5.5" from arch Heel measures approximately 3.5" Dual-textured ankle boot featuring dual-side zippers and chunky stacked heel You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it!