Microsoft 3M6-00052 Xbox 360 500GB Console Blue Iconic blue console and controller with arctic blue accents One month of Xbox Live Gold membership for advanced multiplayer, free games, and exclusive discounts Call of Duty Ghosts Game and a download code for Call of Duty Black Ops 2 Game 500GB Hard Drive Troubleshooting for Status code: E71. This may mean that the Xbox 360 console has a hardware problem, possibly with the hard drive. Solutions To resolve the problem, try disconnecting your consoles hard drive. Heres how: Xbox 360 E console Turn off the console. Position the console horizontally. On the right side of the console, locate the hard drive cover release. It is close to the back of the console. Slide the release, diagonally (down and toward the front of the console), while pulling the hard drive open.