Sterling Silver Gemstone Open Heart Pendant Necklace, 18" Made in China You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it! Covers damge and loss of stones regardless of size or quality Seamless, Secure Service: Every jewelry piece is monitored from the moment it arrives Superior Repair Experience: Our expert jewelry craftsmen have repaired and restored millions of pieces of jewelry over 27 years No deductibles or additional fees. Easy claims online or by phone. Contract is emailed to you within hours of your purchase. Fully Transferable. 100% refund within first 30 days