Cross Century II 14 Karat Gold Selectip Rolling Ball Pen (1504) Includes 1 Black Gel Ink Rolling Ball Refill (8523) in pen All Cross products are shipped in boutique-quality gift packaging that you'll be proud to give as a gift. Cross has re-invented writing instruments, combining design ingenuity with jewelry-quality craftsmanship. We were America's first manufacturer of quality writing instruments that people use, depend on and enjoy for a long time. All Cross writing instruments are unquestionably guaranteed against mechanical failure, regardless of age. Should there ever be a problem, please call a Customer Service Specialist at 1-800-282-7677.