KINYO M63BETA Beta Video Tape Rewinder (Discontinued by Manufacturer) Does not work with VHS tapes, only BETA tapes Automatic Start/Stop with Auto Soft Eject 1-way BETA rewinder Please attempt to insert the BETA tape. If the tape does not fit in the rewinder, if it is a VHS tape or a BETA tape. 2.) If the customer is attempting to insert a VHS tape they have purchased the wrong item. This item will only work with BETA tapes. 3. If t your attempting to insert a BETA tape and are unable to, they have a defective item. Ask the customer to exchange for another one