NEW Customer Service Companies, Inc. 1-Year Replacement Plan for Electronics Products One or two years of replacement protection beginning when the manufacturer's labor warranty expires. When you get your replacement check, simply return to Amazon.com and order a replacement. Not available in Maine, Guam, or the U.S. Virgin Islands. If it breaks, we replace it by sending you a check for the amount you paid, including tax. 24-hour, toll-free customer assistance at (800) 861-9387.