UGG Womens Lorna Boot Leather Treadlite sole Shaft measures approximately 9.5" from arch 10 mm Katas Napa Luxe Twinface shaft Functional asymmetrical zipper across shaft with a custom Art Deco inspired pull 1" wedge Treadlite outsole 9" shaft 10mm curly UGGPure wool insole for added arch support You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it!