McCulloch MC1375 Canister Steam System,Black On-demand variable steam control with 4 bar (58 psi) pressure to blast away dirt and grime. To reduce the risk of electrical shock, this appliance has a three-pronged plug. This plug will fit in a polarized wall outlet only one way. If the plug does not fit fully in the outlet, contact a licensed electrician to install a proper Naturally deep cleans and sanitizes without the use of harsh chemicals. Steam Rate - High - 31 g/min. Low - 15 g/min Large 48 oz. water tank heats up in under 12 minutes and provides up to 90 minutes of continuous steam 20 versatile accessories including floor mop attachment for use on sealed flooring surfaces. 12.5 Amps Extra-long 18-foot power cord and on-board storage to conveniently store accessories. Shipping within the US only . Kindly refer the user manual given below for troubleshooting steps.