OULINBEIN Women Leather Tote Handbag Shoulder Bags Cross Body Bag Hobo Mad of Leather Size:42x29x13CM 100% brand new and high quality About 7-16 days for delivery.Usually,the product will be delivered to you within 12 days.Please contact with me if you not receive your package within 15 days. It usually means the logistics company lose your pakcage in this condition.You can ask us sent you a new one or full refund your money . To protect our brand, ensure the quality of the product, the package of each product shipped by OULINBEIN will be covered by the logo 'OULINBEIN'. Some of the product has a tag made of leather which printed 'OULINBEIN' . If you received a package which not covered by 'OULINBEIN' , it is a fake one, you can request a full refund and please tell us about that.