JanSport Big Student Backpack 100% Polyester Imported 100% Polyester lining zipper closure 16" shoulder drop 2.2" high 14.6" wide Shoulder strap length: 34.5" Handle has a drop of 3.25" and a length of 8.5" Five external zipper pockets One external multi-function pocket Two interior multi-function pockets. You can return this item for any reason and get a full refund: no shipping charges. The item must be returned in new and unused condition. Go to Your Orders to start the return Print the return shipping label Ship it!