Hamilton Beach Single-Serve Coffee Maker, FlexBrew (49999A) Brew using single-serve packs, coffee grounds or soft pods,Compatible with K-cup packs. Dimensions (inches): 13.07 H x 6 W x 9.92 D Better coffee extraction than the leading competitor. Adjustable cup rest allows for standard-size cups or travel mugs. All removable parts are dishwasher safe. Brew up to 10 ounces. Refer page 9 on below user guide for trouble shooting steps and the video.