BISSELL Symphony Vac and Steam 2 in 1 vacuum and steam mop for Hardwood and Tile Floors, 4 mop pads included, 1132A Save time by vacuuming debris and steaming hard floors at the same time. Cleaning Path Width:11", Tank Capacity:12.8 oz Sanitize with steam, using just water to eliminate 99.9% of germs and bacteria*. Surface Type:Hard Floors, Bare Floors. Power : 120 volts Easy to use with Easy Touch Digital Controls, 5-way adjustable handle, and Quick-Release Mop Pad Tray - 4 mop pads included.Power Cord Length: 25 Feet *When used as directed, results may vary. Tested under controlled lab conditions.Dry Tank Technology keeps your tank dry while you steam Kindly refer the user manual given below for troubleshooting steps. Heater Warm Up Time: 30 seconds