Gree MULTI24BNEO202-24,000 BTU +Multi Dual-Zone Wall Mount Mini Split A/C Heat Pump 208-230V (9-18) (A/C & Heater) This refurbished product is tested and certified to look and work like new. The refurbishing process includes functionality testing, basic cleaning, inspection, and repackaging. The product ships with all relevant accessories, and may arrive in a generic box