Panasonic MC-CL935 "Jet Force" Canister Vacuum Cleaner - Corded "Jet Force" Cyclonic Filter has a Hourglass-shape dust cup & 9-Cyclonic cylinder, that separates dirt resulting in continuous suction Powerful 12-Amp Motor, 14" Cleaning path with a 24' cord length and a 6' 360 degree hose Zero turning Radius design for easy maneuverability, long air path muffles sound with the exhaust vent on the top-side of the body to cut noise levels Motorized Power Head with Quick Release/Height Adjust and Head Light, On/Off Power switch on handle and a curved handle Body Measures 20" (L) x 15" (W) x 10" (H) 14.2 lbs, Ebony & Vibrant Violet, 1-year Parts & Labor, kindly refer the user manual given below for troubleshooting steps.