Paixpays Long Synthetic Black Straight Heat Resistant Cosplay Wig + Ponytail 1.We offer FREE RETURNING POLICY if the responsibility is at us.2.weight:300g the formal shipping time is about 12-15 days for arrival, please neglect the time shown on Amazon :) Japanese Kanekalon made fibre of good quality The wig is heat resistant so that itcan be curled or straightened. Of course,You can use shampoo to wash it as well the wig should tit to most people because the wig size is adjustable and no pins or tape should be required.to let you head wear it more confortable,you could adjust the hooks inside the cap to the correct size