Exerpeutic 1318 5000 Magnetic Elliptical Trainer with Double Transmission Drive An 18 inch smooth elliptical stride length provides a comfortable and full range work out, without any strain on the knees or ankles 12 Workout Programs in addition to 7 different training modes. LCD Computer displays time, distance, RPM, Watts, Heart Rate Control with 4 individual settings. Smart phone/Tablet holder included A strong and durable 3 piece cranking system for high end performance and continuous momentum 24 level Magnetic Tension system adjustable via the computer console Extended User weight capacity of 270 lbs./DIMENSIONS: 55"L x 25"W x 64"H/PRODUCT WEIGHT: 84 lbs. Kindly refer the user manual attached below for troubleshooting steps and instructions.