Sago Palm Tree CANNOT ship to AZ due to federal agricultural restrictions... if you live here and order this tree, your order will be cancelled. SHIPPING TIME- if you order today, your order will be shipped out in 1-2 business days SHIPPING SIZE- plants come in 1 quart, 1 gallon, or 3 gallon pots. These are young plants. You will not get a mature tree or plant. Pictures shown are of mature plants. These pictures display what your plant will grow in to. DELIVERY- during the hot summer months, your plants may arrive a little more dry than you expected. Please unpack them and give them a healthy drink. They should perk right back up. If you have any questions or concerns, please contact us immediately. WARRANTY- If for any reason you are not completely satisfied with your tree or with our service, please notify us within 30 days of receipt. We will correct the situation to your satisfaction.