| 1 | A | B | C |
| --- | --- | --- | --- |
| 2 | Harmonised service of social value - Assignments |  |  |
| 3 | Number | Name | Description |
| 4 | 116000 | Hotline for missing children | The service (a) takes calls reporting missing children and passes them on to the Police; (b) offers guidance to and supports the persons responsible for the missing child; (c) supports the investigation. |
| 5 | 116006 | Helpline for victims of crime | The service enables victims of crime to get emotional support in such circumstances, to be informed about their rights and about ways to claim their rights, and to be referred to the relevant organisations. |
| 6 | 116111 | Child helplines | The service helps children in need of care and protection and links them to services and resources; it provides children with an opportunity to express their concerns, talk about issues directly affecting them and contact someone in an emergency situation. |
| 7 | 116117 | Non-emergency medical on-call service | The service directs callers to the medical assistance appropriate to their needs, which are urgent but non-life-threatening, especially, but not exclusively, outside normal office hours, over the weekend and on public holidays. |
| 8 | 116123 | Emotional support helplines | The service enables the caller to benefit from a genuine human relationship based on non-judgmental listening. It offers emotional support to callers suffering from loneliness, in a state of psychological crisis, or contemplating suicide. |

Question: What kind of telephone services, and through which numbers, can I find help for children or emotional support?
Answer: The first telephone numbers to be allocated are 116000 (missing children helplines), 116111 (child help lines), and 116123 (emotional support helplines).