**<u>Table 4: Knowledge of mechanisms to report corruption and actual reporting</u>**

||**All**||**Expe**|**nditure q**|**uintile**||
|---|---|---|---|---|---|---|
||**Uganda**|**1**|**2**|**3**|**4**|**5**|
|**1. USE OF SERVICES AND INCIDENCE OF BRIBERY**|||||||
|**Used public service 6 months before survey (%)**|||||||
|<br>Education (%)|43.62|24.90|34.36|42.63|52.15|64.20|
|Health (%)|65.96|53.34|64.53|68.05|71.22|72.74|
|Police (%)|22.22|11.04|16.79|21.48|28.13|33.74|
|<br>Administration (%)|39.58|30.93|36.41|39.06|43.26|48.32|
|<br>Productive services (%)|22.04|11.37|15.93|22.26|25.99|36.78|
|<br>**Share of users being subjected to payment of bribes (%)**|||||||
|<br>Health|20.91|19.79|21.63|20.52|20.44|21.95|
|Education|7.03|4.75|7.41|6.55|7.08|7.99|
|Administration|14.70|11.86|12.51|15.04|16.21|16.57|
|Productive services|26.18|21.51|24.48|23.80|26.97|28.46|
|Police|36.11|31.37|34.96|36.71|37.03|37.10|
|**Amount of bribe paid (Median, Ushs)**|||||||
|<br>Health|4,000|2,000|3,000|5,000|5,000|5,000|
|Education|5,000|2,000|2,500|3,000|5,000|6,000|
|Administration|3,000|2,050|3,000|3,000|3,000|4,000|
|Productive services|<br>10,000|<br>5,000|<br>5,000|<br>10,000|<br>9,000|<br>14,000|
|Police|15,000|10,000|10,000|15,000|18,000|20,000|
|**2. SATISFACTION WITH SERVICE PROVISION**|||||||
|**Highly satisfied with service (%)**|||||||
|Health|7.63|4.97|5.79|7.72|9.39|10.30|
|Education|6.81|3.42|4.64|5.83|8.28|11.90|
|Police|1.80|0.82|1.07|1.23|2.46|3.41|
|Administration|7.22|4.77|5.99|6.49|8.65|10.22|
|Service|3.30|1.59|1.77|3.04|3.69|6.40|
|**Satisfied with service (%)**|||||||
|Health|38.59|33.25|36.86|39.26|41.90|41.71|
|Education|29.13|16.71|23.07|29.08|34.89|42.00|
|Police|9.44|4.20|6.12|9.20|12.14|15.60|
|Administration|24.57|19.60|23.44|23.90|26.45|29.52|
|Service|12.68|5.99|8.13|12.36|15.09|21.88|
|**Changes in quality of service during last 4 years (%)**|||||||
|<br>Health improved significantly|8.45|7.05|6.65|8.54|9.47|10.55|
|<br>Health improved somewhat|48.05|40.10|46.10|49.40|51.70|53.00|
|<br>Teaching improved significantly|10.43|5.38|5.87|9.40|12.46|19.05|
|<br>Teaching improved somewhat|44.38|32.48|36.21|43.08|48.34|61.86|
|School buildings improved significantly|17.02|10.88|11.70|16.22|19.93|26.44|
|<br>School buildings improved somewhat|51.99|39.73|43.47|52.07|56.01|68.76|
|Education facilities improved significantly|12.07|7.54|8.05|11.62|13.94|19.21|
|<br>Education facilities improved somewhat|48.18|36.80|39.66|47.56|52.36|64.61|
|**3 KNOWLEDGE OF CORRUPTION AND REPORTING**|||||||
|**.**<br>**Knowledge and of reporting of corruption (%)**|||||||
|<br>Affected by bribery|28.04|18.87|25.94|27.89|31.41|36.17|
|<br>Ever reported corruption case|4.48|1.20|3.86|4.40|4.39|7.76|
|Knew of corruption cases but did not report|40.45|28.16|36.50|41.63|46.26|49.87|
|<br>Did not know where to report|39.79|41.61|41.26|39.93|38.97|38.22|
|Did not want to offend other people|18.85|19.46|20.33|19.81|18.99|16.45|
|<br>Avoided the bother|13.48|13.77|12.76|12.21|15.13|13.37|
|Other reason|27.88|25.16|25.65|28.05|26.91|31.96|
|Knows reporting procedures|20.63|13.45|18.31|20.49|22.63|27.75|

Source: Authors’ own calculations based on the Second National Integrity Survey 2002 for Uganda.

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