# **I. Introduction**

A decade ago there was limited interest in the topic of financial literacy. Now this issue is at the top of the policy agenda for national regulators, international organizations, researchers, and private financial institutions. An important reason for the increased attention to financial literacy is the global financial crisis which highlighted the importance of financial knowledge and skills for consumers. Anecdotal evidence from the crisis immediately suggested that people had taken on financial products – and risks – that they did not fully understand. Later empirical studies confirmed this relationship, including Klapper et al. (2012) with data from Russia and Gerardi et al. (2010) who link outcomes in the subprime housing market in the U.S. with consumers’ financial knowledge and skills. Furthermore, Lusardi and Mitchell (2012) present evidence from around the world suggesting that individuals even in developed countries have a difficult time understanding basic financial concepts.

While financial literacy can clearly be a factor in avoiding financial risks, it can also be important for taking advantage of financial opportunities. Studies have shown that financial knowledge is linked to higher levels of retirement planning and savings (Behrman et al., 2012; Alessie, et al., 2011; BucherKoenen and Lusardi, 2011; Lusardi and Mitchell, 2011, 2007); investment decisions such as diversification (Abreu and Mendes, 2010) and investments in equities (Van Rooij, et al., 2011; Christelis, et al., 2010); credit management and satisfaction (Akin et al., 2012); and mortgage performance (Gerardi, et al., 2010; Quercia and Spader, 2008; Ding, et al., 2008).

At the lower end of the financial market where consumers are seeking their first access to financial products and services such as opening basic accounts or borrowing small sums of money, there is also evidence that financial literacy may be important. Cole et al. (2011) find that use of insurance in India and bank accounts in Indonesia are both linked to higher levels of financial literacy. Using data from _Finscope_ in Africa, Honohan and King (2009) likewise find a positive relationship between financial knowledge and use of financial products and services.

There is also ample evidence that financial literacy levels are relatively low across a wide range of countries and negatively correlated with per capita income,<sup>3</sup> hence suggesting that while financial literacy is important for engaging in financial markets, it remains at low levels for many consumers. With this context, it is not surprising that a recent informal global poll of country officials and financial sector experts – the Financial Development Barometer<sup>4</sup> – undertaken for the 2014 World Bank _Global Financial_

> 3 The 2014 World Bank _Global Financial Development Report_ (GFDR) compares national survey data on responses to three common questions used to evaluate financial knowledge – calculation of compound interest, understanding inflation, and diversification of risk. Based on data from more than 30 countries, average response rates were 56% correct for the question on compound interest, 63% for the question on inflation, and 48% for the question on risk diversification. Lower income countries scored significantly lower than high income countries - when higher income OECD countries are evaluated separately from the rest of the sample, the difference between the percent correct on compound interest is more than 20 percentage points (OECD at 65.5%, lower income countries at 44.5%).

> 4 The Financial Development Barometer is an informal poll available on-line through the website for the Global Financial Development Report. In total, officials from 21 developed and 54 developing economies participated in the survey. From 265 polled, 161 responded, a 61 percent response rate.

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