4.  Researches and Development

Because the Company is the Total Enterprise Solution and Service
Provider for business, the research and development of the products
owners and the Company is operated continuously to make readiness and to
create innovation on application of services to be in accordance with
the need of the customers, which is comprised of

1.  For the products which the Company is a distributor, both hardware
    and software, the research and development is the duty of the
    product owners such as IBM, Hewlett-Packard, CISCO Systems, BMC
    Software, SANYO, ORACLE, SAP, Information Builders, and others. The
    Company has the duty to develop personnel to have knowledge and
    ability to use those products correctly and efficiently.

2.  For the development of application software to add value, the
    Company always develop it since the commencement of the services and
    then improve it according to the changing need of the customers and
    rules and regulation of government, such as tax system, salary
    system, Electronic Document Warehouse Management System to manage
    organization document efficiently, Patient Relationship Management
    (PRM) which is a part of Customer Relationship Management (CRM) to
    provide services to patient efficiently by building good
    relationship between the patient and the healthcare organization
    which may be hospitals, healthcare centers and general clinics. The
    development was made in cooperation with Microsoft (Thailand)
    Limited., etc.

3.  For the development of services, the company built new kinds of
    service for provision of current product to meet with the changes,
    to expand customer base in new industries. In 2007, the Company
    developed outsource services in various kinds according to the need
    of the customers which did not want to manage information technology
    products and staff by themselves. In addition, the Company developed
    business model "FASTech" which passed the certificate of SAP
    (Thailand) Limited, to install the package software SAP All-In-One
    for high-technology industry with short period.

4.  For development of knowledge and expertise to staff, who is the
    heart of services, by arrange training to develop knowledge, both
    inside and outside the organization, it is comprised of training on
    products which the Company is distributor, so that the staff has
    knowledge and ability to use the products correctly and efficiently,
    from the product owners which includes the examination for
    certificate from the manufacturing companies in various levels.
    Especially, in 2008, there were 84 persons who passed the
    examination and obtain certifications. Currently, the Company has
    about 146 personnel who passed the examinations and obtained
    certificates from the manufacturing companies in various levels. In
    addition, the Company also sent staff to have training in many
    aspects including the trend of future technology. For inside
    training, it is comprised of training on working system, project
    management system, training to enhance potential in other aspects,
    to provide services to the customers completely. In the past 3
    years, the Company had expenses on personnel development for 14.2
    million Baht, 10.8 million Baht and 10.7 million Baht in the year
    2006, 2007 and 2008 respectively.