3. Business Operations of Each Product Line

  3.1 Nature of Products and Services

The core business of the Company and its subsidiary is to be a Total
Enterprise Solution Provider. The operations can be divided into 2 major
groups as follows:

  3.1.1 The Hardware and Software Products Group can be separated into 4
  small groups as follows:

1) IT Products – Below are details of the products divided according to
their type.

+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| (a) Server  | Mini-Computer – “IBM System i        | IBM Thailand   |
| & Storage   | (iSeries)”                           | Co., Ltd.      |
|             |                                      |                |
|             | Open System – “IBM System p          | []             |
|             | (pSeries)”                           |                |
|             |                                      |                |
|             | Server – “IBM System x (xSeries)”    |                |
+-------------+--------------------------------------+----------------+
|             | Open System – “HP PA-RISC, HP        | H              |
|             | Itanium”                             | ewlett-Packard |
|             |                                      | (Thailand)     |
|             | Server – “HP ProLiant”               | Ltd.           |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
| (b) Network | Network infrastructure products,     | Cisco Systems  |
| Inf         | Cisco Systems: Routers, Switches,    | (Thailand)     |
| rastructure |                                      | Limited        |
|             | AVVID, Wireless Solutions, IP        |                |
|             | telephony                            | []             |
+-------------+--------------------------------------+----------------+

2) Multimedia Products – This is equipment for transmission and display
of video signals through various media connections such as computers,
VCDs and DVDs. The products are grouped according to their usage as
follows:

  ------------------------------------------------------------------------
  Product /      Details of Product / Service            Product Owner
  Service                                                
  -------------- --------------------------------------- -----------------
  (a) Projector  Projector - “Sanyo LCD Projector”       Sanyo (Thailand)
                                                         Co., Ltd.

                 Projector - “Canon LCD Projector”       Canon Marketing
                                                         (Thailand) Co.,
                                                         Ltd.

                 Projector - “Da-Lite Projector Screen”  Da-Lite Screen
                                                         Cmpany, Inc.

  (b) Visualizer Visualizer - “Canon Visualizer”         Canon Marketing
                                                         (Thailand) Co.,
                                                         Ltd.

  (c)            Interactive Board - “Hitachi            Hitachi Sales
  Interactive    Interactive Board”                      (Thailand), Ltd.
  Board                                                  
  ------------------------------------------------------------------------

3) System and Data Management Software Products - These products are
grouped according to their nature as follows:

+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| (a)         | Business Service Management - “BMC”  | BMC Software,  |
| Business &  |                                      | Inc            |
| IT Service  |                                      |                |
| Management  |                                      |                |
| Software    |                                      |                |
+-------------+--------------------------------------+----------------+
|             | Change Management Solution - “ALDON” | Aldon          |
+-------------+--------------------------------------+----------------+
| (b)         | The World Leading Database           | Oracle         |
| Database &  | Solution - “ORACLE”                  | Corporation    |
| Software    |                                      | (Thailand)     |
| Development |                                      | Co., Ltd.      |
| Tools       |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
|             | “Microsoft SQL”                      | Microsoft      |
|             |                                      | (Thailand)     |
|             |                                      | Limited        |
+-------------+--------------------------------------+----------------+
|             | Web Application Infrastructure       | IBM Thailand   |
|             | Solutions - “IBM WebSphere”          | Co., Ltd.      |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
| (c) Backup  | High Availability Management         | Lakeview       |
| & Recovery  | Software for IBM System i - “MIMIX”  | Technology     |
| software    |                                      | Inc.           |
+-------------+--------------------------------------+----------------+
| (d)         | Computer network and Internet        |                |
| Internet    | security infrastructure for          |                |
| Inf         | organizations and users, for         |                |
| rastructure | personal and confidential data       |                |
|             | security in case computers are lost  |                |
|             | or stolen.                           |                |
+-------------+--------------------------------------+----------------+
|             | Firewall / VPN – “CheckPoint         | CheckPoint     |
|             | Firewall”                            | Software       |
|             |                                      | Technologies,  |
|             |                                      | Inc.           |
+-------------+--------------------------------------+----------------+
|             | Firewall / VPN – “STONESOFT          | Stonesoft      |
|             | Firewall”                            | Corporation    |
+-------------+--------------------------------------+----------------+
|             | Firewall / VPN - “NOKIA Firewall”    | Nokia          |
|             |                                      | (Thailand)     |
|             |                                      | Ltd.           |
+-------------+--------------------------------------+----------------+
|             | Firewall / VPN - “Juniper Networks   | Juniper        |
|             | NetScreen Firewall”                  | Networks Inc.  |
+-------------+--------------------------------------+----------------+
|             | SSL VPN - “F5 FirePass SSL VPN”      | F5 Networks    |
|             |                                      | Inc.           |
+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| (d)         | SSL VPN - “Juniper Networks SSL VPN  | Juniper        |
| Internet    | IVE”                                 | Networks Inc.  |
| Inf         |                                      |                |
| rastructure |                                      |                |
| (Continued) |                                      |                |
+-------------+--------------------------------------+----------------+
|             | Anti-Virus Software/Application -    | Trend Micro    |
|             | “Trend Micro Antivirus”              | Incorporated   |
+-------------+--------------------------------------+----------------+
|             | Anti-Virus Software/Application -    | Symantec       |
|             | “Symantec Antivirus”                 | Corporation    |
+-------------+--------------------------------------+----------------+
|             | Intrusion Detection/Intrusion        | TippingPoint   |
|             | Prevention - “Tipping Point”         | Corporate      |
+-------------+--------------------------------------+----------------+
|             | Intrusion Detection/Intrusion        | Juniper        |
|             | Prevention - “Juniper Networks       | Networks Inc.  |
|             | NetScreen IDP”                       |                |
+-------------+--------------------------------------+----------------+
|             | Strong Authentication Solutions -    | RSA Security   |
|             | “RSA Security”                       | Inc.           |
+-------------+--------------------------------------+----------------+
|             | Bandwidth Management - “Allot        | Allot          |
|             | NetEnforcer”                         | Communication  |
|             |                                      | Inc.           |
+-------------+--------------------------------------+----------------+
|             | Bandwidth Management - “PACKETEER”   | Packeteer      |
+-------------+--------------------------------------+----------------+
|             | Traffic Management - “f5”            | F5 Networks    |
|             |                                      | Inc.           |
+-------------+--------------------------------------+----------------+
|             | Internet Content Filtering -         | SurfControl    |
|             | “SurfControl Web Filter & E-Mail     | PLC            |
|             | Filter”                              |                |
+-------------+--------------------------------------+----------------+
|             | Internet Content Filtering -         | Blue Coat      |
|             | “BlueCoat Proxy and Web Content      | Systems, Inc.  |
|             | Filtering”                           |                |
+-------------+--------------------------------------+----------------+
|             | Internet Content Filtering -         | IronPort       |
|             | “IronPort EMAIL & WEB Security”      | Systems        |
+-------------+--------------------------------------+----------------+

4) Business System and Intelligence Application Software – The products
are grouped according to their nature as follows:

+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| (a)         | Enterprise Resource Planning         |                |
| Enterprise  | software is software which allows    |                |
| Resource    | various business systems including   |                |
| Planning    | accounting, finance, purchasing,     |                |
| (ERP)       | selling, inventory and production to |                |
| Software    | connect, work and share resources    |                |
|             | together.                            |                |
+-------------+--------------------------------------+----------------+
|             | Enterprise Resource Planning         | Oracle         |
|             | Software – “Oracle JD Edwards        | Corporation    |
|             | EnterpriseOne & Oracle JD Edwards    | (Thailand)     |
|             | World”                               | Co., Ltd.      |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
|             | Enterprise Resource Planning         | SAP (Thailand) |
|             | Software - “SAP All-in-One”          | Limited        |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
| (b)         | 1) Tax system software for Thailand  | Datapro        |
| In-House    | interfacing with Oracle JD Edwards   | Computer       |
| Development | EnterpriseOne - “Thailand Tax        | Systems Co.,   |
| Application | Localization System for JD Edwards   | Ltd.           |
| Software    | EnterpriseOne”                       |                |
| Interfacing |                                      | []             |
| with ORACLE | 2) Tax system software for Thailand  |                |
|             | interfacing with Oracle JD Edwards   |                |
|             | World - “Thailand Tax Localization   |                |
|             | System for JD Edwards World”         |                |
|             |                                      |                |
|             | 3) Cheque system software for        |                |
|             | Thailand interfacing with Oracle JD  |                |
|             | Edwards EnterpriseOne - “Cheque      |                |
|             | Control System for JD Edwards        |                |
|             | EnterpriseOne”                       |                |
|             |                                      |                |
|             | 4) Cheque system software for        |                |
|             | Thailand interfacing with Oracle JD  |                |
|             | Edwards World - “Cheque Control      |                |
|             | System for JD Edwards World”         |                |
|             |                                      |                |
|             | 5) Payroll system software for       |                |
|             | Thailand interfacing with Oracle JD  |                |
|             | Edwards EnterpriseOne - “Thailand    |                |
|             | Payroll Tax Localization for JD      |                |
|             | Edwards EnterpriseOne”               |                |
|             |                                      |                |
|             | 6) Payroll system software for       |                |
|             | Thailand interfacing with Oracle     |                |
|             | PeopleSoft Enterprise Human Capital  |                |
|             | Management - “Thailand Payroll Tax   |                |
|             | Localization for PeopleSoft          |                |
|             | Enterprise”                          |                |
+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| (c)         | Business Intelligence software helps |                |
| Business    | to analyze and process data          |                |
| I           | collected from various systems to    |                |
| ntelligence | enable better informed management    |                |
| (BI)        | decisions.                           |                |
| Software    |                                      |                |
+-------------+--------------------------------------+----------------+
|             | Business Intelligence software –     | Information    |
|             | “WebFOCUS”                           | Builders, Inc. |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
|             | Software for connecting and          | Information    |
|             | collecting data from various systems | Builders, Inc. |
|             | – “iWay Software”                    |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
|             | Business Intelligence software –     | Oracle         |
|             | “Oracle PeopleSoft Enterprise        | Corporation    |
|             | Performance Management”              | (Thailand)     |
|             |                                      | Co., Ltd.      |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
| (d)         | Data analysis software to support    | Datapro        |
| In-House    | hotel management decisions – Hotel   | Computer       |
| Development | Management Analytic Application      | Systems Co.,   |
| Management  | (HMAA)                               | Ltd.           |
| Decision    |                                      |                |
| Application |                                      | []             |
| Software    |                                      |                |
+-------------+--------------------------------------+----------------+

2.  The Service Group is divided into 4 smaller groups as follows:

+-------------+--------------------------------------+----------------+
| Product /   | Details of Product / Service         | Product Owner  |
| Service     |                                      |                |
+-------------+--------------------------------------+----------------+
| 1) Annual   | These services include consulting,   | Datapro        |
| Maintenance | software improvement in consistent   | Computer       |
| Services    | with the manufacturer’s original,    | Systems Co.,   |
|             | and computer system network          | Ltd.           |
|             | check-up. The contract is made       |                |
|             | annually.                            | []             |
+-------------+--------------------------------------+----------------+
| 2) Training | System design and layout, training   | Datapro        |
| &           | and consulting services are provided | Computer       |
| Consulting  | with the software sold.              | Systems Co.,   |
| Services    |                                      | Ltd.           |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+
| 3)          | DCS provides a comprehensive IT      | Datapro        |
| Outsourcing | business system for those            | Computer       |
| Services    | organizations which do not want to   | Systems Co.,   |
|             | manage IT equipment and personnel    | Ltd.           |
|             | themselves. DCS manages hardware,    |                |
|             | software and services for them.      | []             |
+-------------+--------------------------------------+----------------+
| 4) Other    | Hardware rental service, computer    | Datapro        |
| Services    | network design and layout consulting | Computer       |
|             | service, computer room systems, etc. | Systems Co.,   |
|             | are provided                         | Ltd.           |
|             |                                      |                |
|             |                                      | []             |
+-------------+--------------------------------------+----------------+

Major Factors Affecting Business Opportunities

-   Success Factors of Business Operations

The Company is a Total Enterprise Solution Provider offering products
from various business partners with a focus on after-sales service for
every product it represents. It has highly qualified personnel, and the
Company itself has almost 20 years of experience. Because of this, the
Company can effectively meet the requirements of various organizations
and bring satisfaction to its customers. As a result, the Company can
retain its customers on a long-term basis and has continued good
relationships with its business partners.

2.  Marketing and Competitive Condition

  3.2.1 Marketing Policy and Nature of the Market

-   Marketing Strategies

The Company and its subsidiary focus on providing continued service to
customers. The sales and marketing teams are equipped with knowledge and
understanding of products and can give advice as well as propose
products and services that meet the needs of each customer efficiently
and effectively. Building good relationships and providing continued
long-term service are also emphasized.

-   Nature of Customers and Target Groups

The customers and target groups of the Company and its subsidiary are
medium and large organizations such as financial institutions, service
businesses, insurance companies and various industries. The Company has
expanded its target customer base to include various industrial estates
by building partnerships with industrial estate owners in order to
provide its service to the companies and factories on those estates.

2.  Competitive Conditions within the Industry

Competition in the Information Technology business continues to
increase. The Company and its subsidiary are aware of this challenge and
therefore have differentiated themselves by becoming a Total Enterprise
Solution Provider. The Company offers IT products and services that are
complete and suitable for each customer’s business and size. The Company
provides hardware, software and services as well as system design and
layout, training, consulting, problem solving, and outsourcing services
to customers who do not wish to manage their own IT equipment and
personnel. This Total Solution Provider service is an important strategy
in being the IT leader.

3.  Provision of Products and Services

As the core business of the Company and its subsidiary is being a Total
Enterprise Solution Provider, it is essential for the Company to equip
staff with knowledge, skills and expertise that are up-to-date with the
ongoing changes and advances in technology. The Company has therefore
invested in a computer center and enough personnel to serve its
customers. With the aim of building customers’ confidence, it continues
to expand, improve and develop its work systems, personnel and equipment
continuously.

The Company is a direct importer and a dealer of various well-known
products such as IBM, Hewlett-Packard, Cisco, Sanyo, Canon, ORACLE,
Information Builders, SAP, and many others. Products are imported from
Japan, U.S.A., France and Great Britain

In order to conform to the needs of businesses in Thailand, the Company
has developed additional application software including the Thailand Tax
Localization System for JD Edwards EnterpriseOne & World, Cheque Control
System for JD Edwards EnterpriseOne and World, Thailand Payroll Tax
Localization for PeopleSoft Enterprise and JD Edwards EnterpriseOne, and
Hotel Management Analytic Application or HMAA. As the Company has a
variety of products and has served its customers for a long time, the
risk of losing its service and dealership is low.