Position: Customer Support
Category: Support
English level: upper
Years of experience: 1


I have been working as a hosting customer support representative at Namecheap company  for more than a year(1 year and 2 month) . Received two salary increases (rates). I often had to work in 3 chats simultaneously. We work with shared hosting, VPS, Dedicated server. 
We help clients with almost everything, starting with connecting a domain to hosting, changing the PHP version and extensions, ending with troubleshooting hacked WordPress sites.
I'm excited to work in Customer/Technical Support and I have a desire to develop in this sphere.
I prefer not to work in calls.