Position: Customer Support Care
Category: Support
English level: upper
Years of experience: 2

I've been one of the best in my previous teams, had 95-98% KPI statistics, and got promoted to the next stage of job ladder(to Middle), but was kicked out due to war in Ukraine and insufficient funding (staff cuts).
Used an Intercom, LiveAgent, and HelpCrunch for contacting customers on live chats and email tickets. Worked with different CRM systems, so there will be no problem figuring out how to work with them. My role on the team has been Junior/Middle customer support agent. Want to make more money by providing users with the best help that I can. Have an experience with a KPI, and CSAT system so the quality flow will be understandable either.
I don't want to work with calls and can't work on night shifts as had an experience with that type of shift and working 12 hours it's so exhausting.