Position: Middle Technical writer/Business Analyst
Category: Technical Writing
English level: upper
Years of experience: 3

Creating Knowledge Hub for the company
- Creating a full range of customer-facing and internal documentation including end-user docs, style guides, writing SLA, release notes and other content;
- Creating and editing API documentation, integration and deployment guides.
- Market research, elicitation and requirements analysis.
- BPMN diagrams, process flowcharts.
- Creating Vision&Scope and SRS documents.
- Writing User Stories with Acceptance Criteria.
- Decision modeling, defining change strategy, SWOT analysis.