Position: Key Account Manager / Team Lead of Sales / VIP Account Manager / Support Team Lead
Category: Product Manager
English level: pre
Years of experience: 10


Sales Consultant
Adidas, Киев
Functional responsibilities:
consultation and sale of goods to clients;
handling promotional materials;
Settlement and cash management;
Jun 2013 - Oct 2013

Sales Manager
Internet - electronics store «MegaHertz», Kiev
Functional responsibilities:
working with existing clients and attracting new clients;
conducting of negotiations;
document management;
consulting and sales;
searching for new suppliers;
Nov 2013 - Nov 2016

Key Client Manager
OLX, Kiev
Functional responsibilities:
attracting and finding new clients;
document management;
consulting and sales;
managing and developing the personal portfolio of clients;
Dec 2016 - Apr 2017

Key Client Manager
Морион, Kiev
Functional responsibilities:
development and promotion of the company’s new project;
working with existing clients, as well as attracting and searching for new clients;
holding meetings and negotiations;
document management;
conclusion of contracts;
Tight interaction with existing Clients to provide their retention and long‑term cooperation
between parties;
May 2017 - Nov 2017

Lead of Sales Team
Mindy Support, Kiev
Functional responsibilities:
Developing and implementing training on CRM, leads generation, and conversion, as well as
bi‑annual sales training
Ensuring that all KPI's set for Sales Team are met on a regular basis
Providing permanent inflow of new customers and high retention for existing ones
Leading the high‑level communication with all key Customers to ensure they are satisfied with
level of Support and efficiency of Sales for them
Dec 2017 - Dec 2018

Key Account Manager
January 2019 - current project is confidentiall, Kiev
Functional responsibilities:
Document management;
Managing and developing the personal portfolio of clients;
Defending and improving brand reputation;
building long‑term relationships with the company’s customers
Jan 2019 - Present