Position: Business analyst
Category: Business Analyst
English level: intermediate
Years of experience: 1.5

1.Two big projects managed successfully. (Start Risk\ Collection CRM, Debt Manager CRM), it`s iternal sofwear for the control Bank`s risks.which include softwear for Collection and softwear for the control of external fraud. A sharp decrease in the percentage of fraud in issuing loans and a significant recovery increase in Collection are the main achievements.
2.Developed and implemented an effective collection strategies in two banks as a result;
3.Developed operational reporting for collection;
4. Successfully implemented solution Siebel CRM 7.0 in VTB Ukraine including integration with Cisco. It provides excellent debtor/debt strategy designer. More than 30 installations including VTB24.
$0,7m budget. Duration 8 months.
• 2+ years of experience in Project management and Business analysis;
• 1+ years of experience in conversation with IT developers;
• 6+ years of experience in process development of Collection
• Understanding and experience in Financial area, especially Risk Management and Collection.

Domain knowledge:Collection, Bank`s risk-management, Bank`s CRM

Responsibilities:
1. Communication with clients.
2. Gathering business\user requirements
3. Requirement analysis, specification.
4. Portfolio analysis collection consulting.
5. Prepare collection presentation \training materials for internal employers. (Power Point)
6. Segmentation functional and non-functional requirements.
7. Portfolio treatment strategy revenue forecast.
8. User flow diagrams
Профессиональное развитие, готовность к овертаймам, интересные проекты в различных сферах.