Position: Implementation Manager / Integration Specialist
Category: Project Manager
English level: fluent
Years of experience: 3

1. Updated current integration workflow, such as added expanded guidance for tech/business partner's units, in order to decrease adoption time.
2. Alongside the team, updated current customers' database to a newly developed template which gives more clarity on the implemented features, markets and the room to upsale.  
3. Implemented 2 process improvements, alongside with the QA team, which decreased probability of errors in production.
I’m an Integration specialist in a industry-leading gaming company IGT. My main responsibility is the delivery of the project from the kickoff to the launch. 

As a part of my daily routine, I create, provide, and maintain the resources for effective collaboration within an integration department. I also coordinate internal and external teams to guarantee the delivery of the project on the agreed terms and deadlines. During each integration, I communicate with the tech department on the partner's side, manage the expectations of stakeholders, and keep up-to-date technical docs.

A high standard of communication is a necessary skill for my job and I developed it during my past experience as a Support Manager.