Position: Junior SOC Analyst
Category: Support
English level: upper
Years of experience: 3


November 2021 — October 2022          Baku, Azerbaijan
Prosol
Junior SOC Analyst
Receives and looks into alerts daily. Reviews the most recent alerts to see their relevance and urgency. Carries out triage to ensure that a genuine security incident is occurring. Oversees and configures security monitoring tools.

August 2021 — October 2021
3 months
Bet B2B (1xbet)
www.betb2b.com
IT, System Integration, Internet
• Software Development
QA Tester
Identify Bugs and Issues. 
Maintain Documentation. 
Manage Testing Schedules. 
Coordinate Bug Fixes with Development Teams.

July 2020 — September 2020
3 months
"Docsinbox"
Technical support specialist
Working directly with suppliers and suppliers
Solving contributing problems in the course of work
Documenting improvements in our internal portal
Remote installation of handlers on own softwear

February 2017 — July 2017
AISGOC
Baku, baku2017.com
Level 2 support engineer
Answer staff questions in person and via phone on all property supported applications.
Troubleshoot computer problems.
Determine source of computer problems (hardware, software, user access, etc.).
Advise staff on appropriate action.
Support on site problems solving.
Serve as liaison between staff and the technology department to resolve issues.
Work one-on-one with staff on application projects.

March 2015 — July 2015
5 months
BEGOC
Baku, Baku2015.com
IT, System Integration, Internet
• System Integration, Technological and Business Processes Automation, IT Consulting
Level 2 support engineer
Answer staff questions in person and via phone on all property supported applications.
Troubleshoot computer problems.
Determine source of computer problems (hardware, software, user access, etc.).
Advise staff on appropriate action.
Support on site problems solving.
Serve as liaison between staff and the technology department to resolve issues.
Work one-on-one with staff on application projects.