Position: System analyst, Business analyst
Category: Business Analyst
English level: upper
Years of experience: 7

- Successful implementation of more than 20 projects
- Over 80 employees and customers trained in the system
- Successful team management of over than 10 people
- High-quality backlog management
- Effective communication with clients even in the most critical situations - an approach has always been found to solve problems or responsible / resources that could solve this issue
1. Project (Business+System Analyst) experience:
‑ Participation in the full project life cycle ‑ from presale to production support
‑ Communication with stakeholders and requirements gathering (financial domain ‑ Banks,
Microfinance organizations)
‑ Implementation of CRM system for automization of main banking and MFO processes (retail and
corporate) ‑ Credit Flow, Collection, Front‑office, Contact Center etc.)
‑ User story / Use cases writing
‑ Technical documentation writing (SRS+FRS, data flow diagrams, integration schemes etc.)
‑ Business documentation writing (FSD, user manuals)
‑ Sprint and presale demos
‑ Backlog management, preparation for plannings, task decompositions and consulting,
communication during a sprint with developers and QA
‑ Integration layer and data storage design, documentation and mapping (REST, SOAP, db
integration, integration with ESB, DWH)
‑ Integration testing
‑ System development and configuration
‑ Participation in functional testing
‑ Customer and system support

2. Management experience:
- People management and training
- Complex architectural design and teams' consultation
- Conflict resolution in teams and projects
- Staff development roadmap
- Team planning and task decomposition for BA/SA

3. Skills / Software knowledge:
- BPMN 2.0, UML
- SQL (Oracle, MS SQL) IDE: DB Forge, MS Sql Server Management Studio, Toad
- HTML, CSS, basic knowledge of JS, C#
- REST, SOAP (SoapUI, Fiddler, Postman)
- Jira
- Confluence
- SDLC, Agile, Waterfall
- Axure, Figma
- TortoiseSVN, Git (basic knowledge)
- IIS, Redis

4. Professional goals / needs:
- Communication with stakeholders
- Integration layer design
- New applications design
- Ability to exchange experience within the company
- To be an expert in my field in the style of "So she knows the solution to this issue, please, contact her"
- Designing the product that will be really important and necessary for the customers is the main driver in work :)
What is not acceptable to me at work?
- Only official team communication format (It is very important to have an unofficial small talk in teams, good jokes, and light communication)
- Lack of training and exchange of experience within the team, company
- Pure business analysis without the ability to work with the system
- Lack of feedback from the leader / team
- Lack of opportunity to take the initiative, express your opinion
- Dress code