Position: Support Engineer
Category: Sysadmin
English level: pre
Years of experience: 6

I am a technical support specialist and I am proud to say so. Behind my back are thousands of incoming and outgoing calls and closed cases in remote mode.
I configure and maintain logical and physical infrastructure for offices and products.
Finding solutions for your IT problems.
- complete reformation of the headquarters and department.
- search for employees, interviews, development of tests.
- training and control of the work of first-line specialists.
- writing instructions, description of work scripts.
- finding new tools for work.
- support for the company's infrastructure (telephony, VPN, accounts, LCM)
- purchase of technical equipment for offices
- AD administration
- support and resolution of printer problems
- localization, description of problems.
-VDS administration
- diagnosing and solving problems with computer technology, networks, and equipment
- repair of laptops and computers
- laying of a local network