Position: Customer Support
Category: Support
English level: upper
Years of experience: 3


I am a highly adaptable and self-motivated person with a proven ability to thrive in fast-paced retail environments. With 3 years of experience in customer and sales service, specifically in the dynamic hospitality and tourism industry, I bring valuable expertise to the role of Customer Service Agent.
I have a comprehensive understanding of policies and procedures, ensuring efficient operations.

As an exceptional listener, I am dedicated to understanding customers' needs and providing outstanding service. I am highly organized, responsible, and value teamwork, fostering a collaborative environment. My interpersonal and persuasive skills enable me to handle challenging situations with grace.

In addition to being proficient in English, Russian, and Ukrainian, I possess intermediate proficiency in German, allowing me to communicate effectively with a diverse range of customers.

Let's connect and explore how I can contribute to your organization's growth and achievements.