Position: Support/HR manager
Category: Support
English level: upper
Years of experience: 7

My hard work and experience at foreign languages school gave me the understanding that most of all in my new job- I need to be be useful, help people and solve problems; and most importantly - to do this with the help of the tools I have gained and ready to use .There are no problems at work - there is a task that needs to be solved as efficiently as possible.
Anglik School  (foreign languages school) (2015-2022) 
Office manager (Administrator) 2016-2018
• preparation of methodical material and conducting classes according to the author's communicative method of the school (children and adults)
• meeting and consultation of potential students (presentation of the methodology, initial materials, invitation to a trial lesson)
• creating a pleasant impression of the school and teachers; friendly and warm atmosphere in the school for students
• testing of students on the language level knowledge and coordination of the studying plan (group/individual lessons)
• individual approach to each student
• formation of groups according to levels, coordination and scheduling teachers’ work 
• quick and effective resolution of non-standard situations, resolution of conflict situations (always to the advantage of the student and parents)
• acceptance of payment and monitoring of timely payment by students
• purchase of necessary materials, teaching aids for teachers and staff
• organization and holding of the thematic holidays

Standard manager (promotion in 2018)
•	coordinating schedules; teachers’ and office managers’ work 
•	Providing job interviews (teachers and office managers) offline and online 
•	Team leading&team bulding programme, trainings for a new staff
•	-Presenting school method education for potential students; testing their current English level (from Starter to Advanced) 
•	Incessant students support; quick and effective resolution of non-standard situations, resolution of conflict situations (always to the advantage of the student)
•	Events organization (celebrations, professional days, corporate presents etc.)
•	Payments control 
•	Creation of contracts with corporate companies, invoices and acts for payment (invoices and acts drafting)
•	Formation and creation of the necessary algorithms for the academic semester (group and individual classes)
•	 Another current tasks during working hours, which helped school to improve
Interesting tasks
Communication
Team work
Schedule (without night shifts)