Position: Junior QA Engineer
Category: QA
English level: upper
Years of experience: 1

Senior Voip support specialist
Quality Assurance Analyst
Telecom Analyst
brigtfin | Nov 2021 - Jul 2022
analyzed raw data prepared a local transformation map of data testing, tuning and implementing data
fixed bugs
improved existing integration;
experienced with js.Code;
found issues with existing code made changes, and created a full mapping code;
investigated and worked with different data types (TXT, CSV, EDIFACT, EDIX12);
examined data based on ServiceNow (TEM) (ITFM);
Identified program variances identified through testing;
Developed and implemented software review protocols.
Provided feedback to developers, vendors, and clients.
Prepared quality assurance reports for each product line.
Documented quality issues with software products.
Implemented and updated bug tracking procedures.
Senior Technical Engineer
IIKO software | Oct 2021 - Nov 2021
corrected bugs 
analysed log-files to detect some problems
received technical data
Senior Technical Engineer
Binotel |  Dec 2019 - Oct 2021
Set up IP-telephony  (IP-phones program phones, gsm and IP gateways);
Carried out tasks and projects (numbers connection, in/out-come calls scenario
        creation, IVR-menu creation);
provided technical support for existing clients;
dealt with problems of other telecommunication providers to solve common issues of our clients;
 monitored telephony servers and render troubleshooting;
He has no desire to sit in offices every day. Great desire to work from home. Has no desire to communicate with customers, if the support is only letters.