Position: Junior QA Engineer
Category: QA
English level: fluent
Years of experience: 0


Previously, I worked as a Customer Support Rep at Helpware which primarily included providing guidance via email. Then I was promoted to Payment specialist and handled inquiries regarding bugs within the payment system. I carried out an investigation and liaised with the Payment provider to make the issue is confirmed and fixed. Also, my job was to create basic bug reports, invent workarounds for customers, or write templates with instructions to follow while the issue is being fixed. Therefore, I got interested more in the inside part of the product and decided that inspecting and testing is the activity I enjoy the most and would like to pursue as my future career.