Position: System administrator
Category: Sysadmin
English level: fluent
Years of experience: 2.5

I helped remodel the Odessa Department infrastructure from scratch, to create a better, more comprehensive work environment, best suited for efficient work on multiple international projects simultaneously.
Currently, at SII I provide 1st and 2nd level support for more than 300 users, 460 VMs in Augsburg, Dresden and Odessa.
Among my other responsibilities are:
- IT hotline, processing, planning and distributing IT tickets;
- Support and installation of virtual clients on VMware Horizon;
- Preparing new Windows Images, updating existing ones;
- Installation and maintenance of software on clients (Windows 7 to Windows 10);
- Collaboration in the area of network management (patching and troubleshooting)
- User training;
- Solving critical situations;
- Daily collaboration with my German colleagues to provide the best possible user  experience for all our employees.
As a System Administrator with international working experience, I strive to provide the best and most efficient service and find reliable long-term solutions in any given situation.
I have been working in an international environment for the last 6 years.
Having System and Network Administration experience as well as knowledge of User support, my goal is to provide a solid contribution in the development of IT products and to learn new technologies all the time.
Open-minded and eager to be challenged in my work. Bilingual, enjoy cooperation and team work.
I pride myself on having a high willingness to learn and being highly motivated to develop myself as a professional.
I have a huge interest in modern technologies, including DevOps, Design industries and a wide range of technological innovations.
Furthermore, I would like to lead my own team in the observable future, as I am quite experienced in collaboration and planning tasks for our current team and I have experience in a managerial position.