Position: Business Development Manager
Category: Sales
English level: fluent
Years of experience: 5

Increased the conversion Lead to Client rate by implementing Lead Scoring system which was evaluating Leads based on the CRM data, assigning leads to a matching Sales Manager. High Quality Leads were processes manually with a higher attention and by the most experienced managers/CEO.
The company grew from 40 to 400 employees.
Results-driven Sales Manager bringing 8+ years of experience in IT Sales and IT Business Analysis. Experience working as a BA helps me to understand the inside nature of the IT service and dig deeper into the more-technical or process-related questions. Skilled in developing lasting client rapport based on knowledgeable support and consistent service. Proficient in developing and applying advanced marketing, prospecting and networking strategies to accomplish promotional goals. Persuasive and self-motivated with expertise in expanding network connections and introducing IT services and products.

4 years of experience working as a Business analyst:
•	Took part in Pre-Sale activities, Discovery phases
•	Collaborated with stakeholders to define features, integrations and automations.
•	Rebuilt the CRM Sales Process to fit the Real Estate domain needs and to allow users (real estate managers) across the US to have their specific Sales processes in different states.
•	Improved the process of signing the Documents (including Sales Agreement). DocuSign integration was used to streamline the process and to reduce time spent to close Deals by allowing clients to sign Documents online.
•	Improved the process of creating Marketing Documents. Formstack was used to generate documents with the CRM data, which allowed users to spend less time to create documents and to have documents in a well-designed format.
•	Improved Leads, Payroll processes and procedures to achieve key performance metrics.
•	Improved Sales KPI, reporting and forecasting with Salesforce
•	Mapped business needs to Salesforce CRM capabilities.

4 years of experience working as a Business Development Manager:
•	Maintained professional network of potential clients and business opportunities.
•	Achieved company growth and brand development through market expansion and sales.
•	Implemented Lead Scoring system that allowed to increase productivity od a Sales team and Lead to Client conversion.
•	Implemented Reporting system that allowed to answer business questions and make decisions.
•	Tracked and analyzed key quantitative metrics and business trends relating to clients and partners.
•	Worked on Sales Process constant optimization and automation.
•	Created and maintained sales environment to support business objectives.
•	Supported sales team members to drive growth and development.
•	Coached, developed and motivated team to achieve revenue goals.
•	Built reports and dashboards to track Sales and Market