Position: Product manager/ BA/ Scrum Master
Category: Project Manager
English level: upper
Years of experience: 11


Experience:
10+ Project Manager/Scrum Master/Delivery Manager
10+ Product Manager/BA 
Professional Scrum Master 1
Professional Scrum Product Owner 1
Google Project Management: Professional Certificate

As Head of Delivery:

•	Under my leadership, the management team has completed more than 100 projects;
•	Managing the digital transformation program for an International VAD (distributor)

As a Project Manager/Scrum Master:

•	Conducting meetings with the customer to clarify business needs, priorities, project progress, and timelines, resolving issues
•	My team's turnover was the highest during my time at the company.
•	Coordination of project performance and quality control
•	Control of time schedule and quality of the project
•	Development and maintenance of the ERP Project documentation
              As a Business Analyst:
•	Analysis and optimization of business processes in the company 
•	Development, testing, delivery of documentation, and implementation of new policies and procedures.
•	Collection of feedback after ERP user acceptance testing
•	Development of test scenarios and help manuals
•	Dataflow/workflow diagram creation
•	Pilot survey
•	Develop, document, and participate in the implementation of new policies and procedures
•	Customization of ERP-system
•	Training and integration support
•	Preparation and delivery of presentations on the functionality of the system 
•	Training of the end-users 
•	 Post-sales support
•	Developed and implemented modules: sales, purchases, cash management, order management, B2B, manufacturing process, warehouse management