Position: QA Engineer, Technical Writer, Business Analyst, Data Analyst, CRM Manager, Siebel Developer
Category: QA
English level: intermediate
Years of experience: 9

Participation in 5 business process automation projects for banking, manufacturing facility and mobile operator
- Testing complex business processes, including mobile application
- Experience in interacting with customers and developing business requirements
- Writing various instructions and manuals (for user, administrator, etc.) and preparing training materials
- Oracle Siebel CRM objects development, customization and fixing
- Searching for data in the database and preparing analytical information
- Preparation of presentation materials for pre-sale activities and post-sale training
- Knowledge in Object-Oriented Programming (OPP)