Position: B2B Support/ Customer Support/ Junior Designer
Category: Support
English level: upper
Years of experience: 1.5


In my previous job in my responsibility were:
- Customer care, product and technical support of our partners on day to day bases via ticketing systems, chats and email;
- representing our partner’s sight internally in order to introduce new features and increase usability of the current products;
- involvement in security and compliance check processes in order to prevent the fraud from the end client side;
- cross-team collaboration including Marketing, Product/Engineering , Game and Payment system;
- reliable and efficient representative of both provider’s and client’s side;
- manual testing of all company’s products.
Also I can tell:
- I have good knowledge in Photoshop, Illustrator, Premiere Pro, AutoCAD; MATLAB; Workbench; Micro Cap9; Axure; Trello.
- Worked as a volunteer in India.
- Basic knowledge in SMM and PR.
- Languages: Ukrainian– mother language; Russian, Polish – free; English – upper-intermediate.