Position: Technical Support
Category: Support
English level: fluent
Years of experience: 2.5

Designed a SharePoint site and migrated files from on premise file sever to the cloud for improved user experience and collaboration. 
Led a team in developing a cloud adoption strategy and successfully moved 147 to adopters.
English speaking Technical support professional with experience in the manufacturing and telecommunications industry. I help users install, troubleshoot and maintain computer systems and networks. 
I have a track record of reducing ticket resolution time by 33%, resolving issues as they arrive in a timely manner. 
I also have experience maintaining and managing user accounts in Azure Active Directory and Active Directory.