Position: Support Team Lead, Junior BA
Category: Support
English level: fluent
Years of experience: 3


Highly experienced professional skilled in Jira and Zendesk for efficient project management and customer support. Proficient in SQL and adept at managing B2B/B2C relations. 
    Experienced in team management and well-versed in various database types, including relational, non-relational, and NoSQL. 
    Additionally, familiar with SOAP and REST APIs, Python, Git, Salesforce, HubSpot, HTML/CSS, and AWS services (VMs, Containers, Fargate, Lambda, VPC, S3, EFS, CloudWatch, ELB), bringing a comprehensive technical skillset to drive results.
   Numerous times took part in creating new processes and perfecting old ones.
Open to discuss applying to other positions.
I am open to any new experience. Improving and growing the list of my skills is the biggest motivation for me.