Position: Business Analyst, Customer Journey Expert
Category: Business Analyst
English level: intermediate
Years of experience: 1.5


I'm an IT business analyst in the Product Onboarding tribe. I have experience in banking structure with Agile methodologies and major IT base epics. During my work, I took part as an analyst in projects of online registration prepaid cards which purchased remotely from the bank  to a client by identifying the client in app with face id, End2End sales of cards and digital cards by app and frame. 

Responsibilities:
Participation in presale activities;
• Gathering Requirements;
• Requirement management, prioritization;
• Preparing user stories, acceptance criteria and use cases;
• Managing product backlog;
• Sprint planning;
• Prototyping and visualization;
• Working with developers and stakeholders;
• Supporting developers and Q\A;
• Design review and functionality validation.

Skills:
• Modeling techniques: BPMN
• Tracking systems: Jira, Confluence, Trello
• Create customer journey: Miro, Draw.io
• Frameworks: Agile
• Presale discovery & decomposition
• Reverse engineering
• User Stories, Use Cases;
• Writing test cases, Checklists, Bug reports;