Position: QA Engineer
Category: QA
English level: fluent
Years of experience: 0

I was responsible for supporting a rapidly growing product, combining technical support with dealing with customer complaints and communicating their needs to the development team, which overall improved customer experience and satisfaction with the software. It's a valuable experience, applicable for an aspiring tester)
I have experience working as a technical support agent (software for Esports arenas administration). Part of my responsibilities included bugtracking using Jira and Microsoft Teams. I've completed QA courses (learned SDLC, STLC, basics of web-testing, HTML, CSS, API testing with Postman) and continue self-studying mobile testing.
Currently I'm looking for a trainee/junior position as a tester and eager to learn new technologies.