Position: Support Engineer, Support Lead, Technical Support Engineer
Category: Support
English level: fluent
Years of experience: 11

I have developed and implemented processes based on ITIL conceptions aimed at decreasing of complaints inflow and working process automation across teams.
I have developed and implemented processes based on ITIL conceptions aimed at decreasing of complaints inflow and working process automation across teams.

I have proven experience in release management and operation process development and coordination.
My goal is to find a perspective job or project where I will be able to release my experience and improve my skills.