Position: Account manager
Category: Sales
English level: fluent
Years of experience: 6

-- collected 133 000 UAH at once even though the person had not been willing to pay 10 000 UAH at first even;

-- being a customer care agent, people would tend to ask me to deal with their clients for my proclivity towards politeness & compassion during conversations;

-- critical thinking & profiling skills--the latter has been taught in "Corporate Security Research Centre"
Communications associate:
- identification of psychological, emotional, behavioural, organisational issues;
- behavioural and/or emotional patterns research;
- quick analysis and problem solving.

IT Company:
Senior Technical Specialist (Mar 2020 – Present)
Technical Support Specialist (Jan 2020 – Mar 2020)
Senior Customer Support Agent (Oct 2019 – Dec 2019)
Customer Support Specialist (Mar 2019 – Oct 2019)

Financial Services NDA:
Support Team Lead (Dec 2017 – Sep 2018)
Location: United Kingdom
Customer Care Specialist (Sep 2017 – Dec 2017)
Location: United Kingdom

Kiwi.com:
Senior Customer Service Advisor (Feb 2017 – Sep 2017)
Location: Czech Republic
Customer Care Specialist (Sep 2016 – Feb 2017)
Location: Czech Republic

National Recovery Services:
Debt Collector (2014 – 2015)
It could be product, outsourcing or outstaffing company. I expect:
-- your company makes money for it offers good services, not for your false advertisement for a product that does not exist;

-- when one says good services, one does mean that this or that product makes someone's life easier, say, in studying, healthcare, business, daily routine, i.e. living;

-- if there is something that needs to be sold at all, it is to be that thing which will have a buyer actually benefit from it, which definitely not casino or stuff alike;

-- if the product considers itself a respectful one towards those who would use it, it is to make sure it 's not wasting time upon one opening it.