Position: Account Manager
Category: Support
English level: fluent
Years of experience: 2


- Liaised with customers in person, online, and by phone.
- Cultivated and maintained strong business relationships with new and existing accounts.
- Managed, reviewed, and delivered client solutions for different needs.
- Resolved customer issues quickly to recapture customer loyalty and prevent lost sales.
- Used cross-selling and upselling to boost the value of customer purchases.
- Conduct lead generation, prospecting, and qualifying potential new clients.
- Research companies to create strategic communication plans