Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5


Looking for a full-time job as an IT Project Manager

I have a job experience as a Head of the Sales Department and as a Brand Manager in trading companies. Now I have made a decision to become a switcher and to enter the IT market. I consider this step as an effective use of my hard and soft skills and multiple years of experience.

Hard Skills:
 Business Communication
 Sales Presentations / Demonstrations
 Client Engagement
 Product Knowledge
 Trainings for stuff

Soft skills:
 Time management
 Team work
 Customer service
 Leadership
 Communication

Education: 1999-2004 National Academy of State Government by the President of Ukraine. Specialist Degree Management of organizations.

Additional education:
2022 Project Management course at Hillel IT-school. Certificate № 5747506 (Excellent)

Nov 2014 – until now
Family business (sales on Amazon, Ebay, Allegro etc.), Head of the Customer’s Support Team:
- Successfully handled 30+ incoming mails daily for the last 3 years with the customer satisfaction rate of 95%
- Decreased total clients refund from 15% to 5% by solving a wide range of problems with orders
- Increased courier’s compensations for the international lost packages from 15% to 80%
- Increased quantity of repeat buyers from 25% to 45%

Aug 2008 – Nov 2014
Delta group of companies, Brand manager of Nilfisk-Alto, Nilfisk-Advance, Nilfisk-Egholm, Nilfisk-CFM products:
- Increased sales share of Nilfisk products from 10% to 60% in total amount of cleaning equipment company sales
- Won several tenders with total amount of more than €200 000
- Implemented a Nilfisk brand-book to create commercial propositions using one unified style
- Implemented a regular trainings system for the Sales Department (each 6 months)

Sep 2005 – Aug 2008
Yuventa group of companies, Head of the Sales Department of Karcher Home&Garden equipment:
- Opened three additional mono-brand Karcher showrooms (Kiev, Odessa, Dnipro)
- Doubled sales amount in three years
- Implemented a financial monitoring system for each showroom (profitability performance)