Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 4


Project Manager
DEC education (Education)
August 2018 — April 2020

- Administrative guidance on project execution;
- development of project scopes and objectives;
- analyzed and then effectively strategized in regard to business goals, deadline,schedules, budgets, needed resources, and
 - team member coordination;
- supervising projects and coordinating the work of employees;
- working with stakeholders and resource management and determines staffing requirements and allotment of available resources for project;
- building strategic partnerships with customers.

Project Manager
Concert.ua (Show business)
January 2018 — August 2018

- Responsible for budgeting and forecasting, expense reporting, status reporting, execution and analytics;
- prepare project documentation, deliverables, finances, resource allocations, and status;
- collaborate with participants to determine project timeline;
account for complete project life cycle from inception to closure.

Key Account Manager
Reikartz Hotel Group (Hotels / Restaurants / Entertainment)
December 2015 — January 2018

- Performed calls dally, developing, extensive sales, communication, and services skills;
- preparing presentations and met with potential customers to offer services;
- traded sales strategies and lead with team to ensure department-wide success;
- responsible for controlling and monitoring performance across the project management team for all aspects of an assigned project;
- define the product road map and features based on business needs.

Client support manager
PRIVATBANK, DNIPRO (Banks)
October 2010 — June 2015

- Managed telephone interaction with clients and actively
- maintained product knowledge to support customers;
- drafted and prepared necessary financial documents;
- mediated negotiations between customers and bank;
- maintaining the customer base;
- search and offer the best solutions to the client;
- ensured customer satisfaction and problem resolution.