Position: Technical Support Specialist
Category: Support
English level: upper
Years of experience: 2

- Experienced Apple Mac OS X 10.6 - 10.14/Microsoft Windows OS 7, 8, 8.1, 10 user.
- Linux OS Mint, Ubuntu general user experience.
- Basic Terminal/Shell user level.
- Network connection troubleshooting experience.
- Wide customer support background has been possessed.
- Strong English B2 upper-intermediate level.
Technical Support Specialist
Kromtech (IT-consulting / Services / Equipment Manufacturing)
 January 2018 — May 2019

Quality Control Specialist
Gameloft (IT-software Manufacturing)
 November 2016 — March 2017

Call Center Agent
Vodafone Ukraine (Telecommunications / Communications)
 November 2012 — November 2015
I am striving to gain experience in customer support with Unix/Linux based systems and networking.