Position: Customer Success Manager
Category: Support
English level: upper
Years of experience: 2.5


I am working as a Customer Success Manager for 9 months, previously I worked as a Manual QA, also I was working as a B2B and B2C manager for almost 3 years. 
Currently, I am responsible for the onboarding process for new customers, ensuring they have a smooth and positive introduction to products and services. Also, I am also responsible for providing users with service and needed help.