Position: Customer support representative
Category: Support
English level: upper
Years of experience: 2


jooblework.com, remote – Account Manager
APRIL 2019 – AUGUST 2020
	Managing 200 client accounts simultaneously for 45 days.
	Working on the resources of the UK, Canada and the USA.
	Following the client-messenger of the project.
	Carefully studying the resumes in English, German and French.
	Conducting email communications in English.

 jooblework.com, remote – Team lead
 DECEMBER 2019 – AUGUST 2020
	Responsible for a team of 8 account managers.
	Regularly informing about all the news of the project in a special telegram chat.
	Coordinating the quality of the workers duties.
	Motivating and maintaining in a good mood in the team.
I`d like to provide professional support to customers and leave them with an excellent experience about the product.