Position: Product Manager
Category: Product Manager
English level: fluent
Years of experience: 2

- successfully launched a mobile app, achived 20% DAU/MAU ratio, achieved 14% 10 week retention (very good for the industry)
- created, prototyped, and tested a sophisticated dashboard for the internal client to monitor crucial metrics in real-time via CRM. The dashboard optimized daily procedures of the team and saved from 5% to 10% of work time (depending on a role)
- conducted several cross-team workshops on User Research. As a result of the workshops, we researched, described, and prototyped an improved customer account. Ergo, improved customer retention and overall satisfaction rate
My experience concerns the EdTech industry.
- Analyzed data and researched user behavior to create a prototype for an improved customer account.
- Conducted A/B tests and studied user behavior using funnels to increase conversions and assess new pricing and monetization model.
- Analyzed, updated, and prototyped customer loyalty program using the Hook model
- Was a part of a team redesigning customer experience on the home page, taking part in testing prototypes, conducting user research, and analyzing results.
- Held market and user research to identify segments where the product can grow by discovering unrealized market needs, competition, and the company's existing and future capabilities.
- Helped conceptualize, design, manually test, and launch a mobile application. Set up analytics for the app. Took over the email marketing of the application launch process.
- Handled user acquisition of the mobile application. Defined, measured, and monitored KPIs for the mobile application and worked on growing DAU and retention. 

I also spend a lot of time learning:
- Sevice Design 3-month course with Projector, where I did in-depth and JTBD interviews; created CJMs and Service Blueprints; created and tested real-life prototypes of service and software.
- 6-month Product Management Fundamentals course With Projector, where I had a chance to resolve real problems for various Ukrainian companies (Tickets.ua,  Adsider, iDeals Solutions, Reface) working in a team.
- Polished my data analysis skills through the GoPractice simulator.
- Took several courses on Data Analysis using SQL and Excel
- Successfully finished Introduction to Statistics course by Stanford university on Coursera (Grade: 95.07%)