Position: Technical(Customer) Support/Software implementation/Business analyst
Category: Business Analyst
English level: intermediate
Years of experience: 1


Assistant of system administrator for 1 year:
- Support for office in hardware and software questions
- support in Active Directory setup
Customer support for 1 year:
- solving problems of online store customers
- formation of support requests to 2 level support
Technical support(now):
- solving problems inside company with using software
- explaining how to work with software
- forming task to enhance/fix bugs