Position: translator/editor/proofreader
Category: SEO
English level: fluent
Years of experience: 6


- As a customer support representative, I answered incoming calls/chats and provided service to customers, handled requests, solved customers' issues and complaints; provided the information relevant to customers' inquiries, dealt with angry/irritating customers
- As a compliance officer, I investigated common compliance practices, implemented compliance rules and regulations into the company's internal policy, negotiated with foreign clients/partners,
proofread and edited internal documents/policies, and 
monitored the quality of the service provided.
- As a proofreader, I mainly proofread articles and reviews 
in accordance with clients' requirements.