Position: Affiliate Manager
Category: Marketing
English level: upper
Years of experience: 5

Working with the different traffic sources.
Building strong and profitable relations with every partner. 
Strong understand of gambling industry, 
Understanding of KYC Verification, understanding of the payment systems Skrill, Neteller, Ecopayz, Interac, Neoserf, Mifinity, Qiwi wallets, payments made by bank cards in more than 10 countries, bank transfers, cryptocurrency.
Affiliate manager – September 2021 – till now

-	Searching for affiliate partners with different traffic sources;
-	Building strong and profitable relations with every partner;
-	Conducting an analysis of campaigns for constant
optimization;
-	Permanent testing of new user-acquisitions technics and strategies for gambling campaigns;
-	Maintaining daily interaction with numerous affiliates via Skype, and email;
-	Working closely with other team members to determine best markets, volumes, and types of traffic to pursue.

Customer Service manager – April 2020 – September 2021 

-	Handling client’s requests in live chats, Telegram, Viber, email, calls;
-	Training, supporting, and leading team members 
-	KYC Verification of clients. (Determination signs of falsification.);
-	Communication with the anti-fraud department to control fraudulent actions;
-	Work with payments from Skrill, Neteller, Ecopayz, Interac, Neoserf, Mifinity, Qiwi wallets, payments made by bank cards in more than 10 countries, bank transfers;
-	Working with cryptocurrency, supporting clients on depositing and withdrawing funds for such platforms as Binance, Blockchain, Coinbase;
-	Taking care of «failed» transactions/ site errors together with technical team;
-	Support, full maintenance and attracting VIP clients;
-	Adherence to international standards of customer service (response time, communication standards, adherence to confidentiality conditions.);  
-	Solving some technical issues without involving the technical department;
-	Participate in global and cross-company projects to improve products and optimize users’ experience.