Position: Customer Support, Technical Support
Category: Support
English level: upper
Years of experience: 0.5


I have experience as a Technical Support/Customer Support, where I provided written technical support to clients from all over the world, more specifically: advice and assistance in setting up, selecting and installing the company's products and services. I am always open to new knowledge and experience.

At the same time , my duties included:

- Analysis and report problems, defects of the product and/or service.
- Database update: customer reviews and technical information of products
- Writing instructions to solve technical problems of customers in the future to improve and simplify the work of team members and improve the quality of service in general.
- Communicating with clients and giving them instructions on how to solve problems that arise.

My skills and vision:

- Working for better results
- Responsibility
- Stress tolerance
- Good communication skills 
- Always doing my best to do work done and proper