Position: Tech writer
Category: Technical Writing
English level: fluent
Years of experience: 4


Highly organized and innovative Technical Writer with 4 years of experience crafting both internal and user-facing support/learning documentation. Leverages background in computer science to write for highly technical audiences.

 Ultimate Tech, Staff Technical Writer
Aug '9 - Current

Led a team of 5 professional Technical Writers in creating 4 new user guides (300+ pages each) for a suite of property management software products
A Contributor in the company's first official technical publication style guide to maintain a consistent, reliable document lifecycle
Develop end-user product documentation in an agile environment while meeting 100% of team deadlines

Webguru, Assistant-Senior Technical Writer
Sept '12

Created and edited product release documentation for 3 global developer teams, adhering to different processes and timelines
Built a knowledge base from the ground up, including 200+ how-to articles for end-users
Worked with SMEs to develop 100+ standard operating procedures (SOPs) for different departments, including the IT help desk and network operations.
Education
I will be glad to work wholeheartedly with you to make sure you get the best result for your project.