Position: L2 technical support
Category: Support
English level: intermediate
Years of experience: 3


Knowledge of Linux/Unix operating systems
Expertise in Apache, MySQL, DNS, cPanel and email protocols
Excellent problem-solving and troubleshooting skills
Ability to effectively communicate technical information to non-technical users
Familiarity with various CMS and server software
Strong customer service skills and ability to handle complex technical issues
The ability to quickly learn and implement the acquired knowledge