Position: Junior Project Manager
Category: Support
English level: fluent
Years of experience: 6

Createdand maintained a brunch dedicated for customer support of Chinese users of internet security application. Managed international project by providing business support for multiple markets and cooperating work inside the support team.
Wide experiences in customer and business support, team and project management, article writing/editing, teaching and creating educational programs, translating, documentation maintenance, Jira, Confluence, Kibana, SDLC and app/game testing.