Position: Support Engineer
Category: Sysadmin
English level: pre
Years of experience: 3

Успешный запуск и отладка систем MNP
Lead MNP Systems Administrator
Kyivstar
Apr 2019 – Present
 Monitoring and handling of MNP complaints and incidents.
 Interaction with UCRF and Operators involved in the operation of
the MNP service to provide quality services to subscribers.
 Making changes to the production environment.
 Interaction with suppliers of software and hardware solutions
that are part of subsystems for the quality functioning of systems.
 Testing new versions of information systems.
 Develops instructions and procedures for working with Systems,
Organizes testing with external systems.
 Developing proposals for changes to existing systems based on
the analysis of modern technologies, business needs and existing
architecture of the unit systems, and the results of monitoring
system errors

Software Engineer
Nexign
Jul 2018 – Apr 2019
 Investigating current issues of customers (collection and analysis of incoming problems and issues, localization and communicating recommendations for elimination)
 Advising the customer on use of system functionality
 Participation in projects implementation
 Support database applications
 Engaging with application developers / testers for getting
required assistance
 Searching and fixing bugs

Software Engineer
Ericsson
Dec 2017 – Jul 2018
 Support of billing systems
 Searching and fixing errors in the Oracle database
 Writing complex queries to update a large amount of data
Интересный проект, позитивная команда