Position: Technical Support
Category: Support
English level: upper
Years of experience: 3


Office 365 administration 
Server management
Remote user support
Communication with users via chats, calls, emails
Hardware & software support
Networking
Experience with many different ticketing systems, remote connection systems(Connectwise screenconnect, TeamViewer, AnyDesk, Splashtop, RDS, LogMeIn, Syncro), O365 and Google admin. 
Experience in streaming(Keemotion, Xsplit). 
Work with accounting companies and concomitant software. 
Work with logistics software: 3GTMS, Netsuite.
Front and Dialpad administration.
Worked as L1 Technical Support > L1 Technical Support Team Leader > Operations/Delivery Manager