Position: Customer Support Agent
Category: Support
English level: fluent
Years of experience: 5

I have a vast experience in dealing with convoluted cases in support systems under pressure from the clients. I can handle almost any customer's request without outside help while on the line with the client including complex cases with bugs in legacy systems. Furthermore, I have experience dealing with frustrated and rude customers and, in most cases, am able to calm them and resolve their issues.
5+ years of experience in customer support over emails, chats and phone calls
Support of hosting and domains provider website ( Namecheap ) 
Experience with Jira, Trello, Kayako Helpdesk, WHM\cPanel, WHMCS
Looking for tech and\or billing support positions