Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 1


-Provided qualitative on-boarding for new customers of the platform
-Provided customer support via phone, email, and chat to ensure service requests were handled in a timely,
courteous manner.
-Proven ability to multitask and prioritize tasks in a fast-paced environment
-Collaborated with other teams such as sales, marketing, and product development to identify and resolve
customer issues, resulting in a more seamless customer experience.
-Received experience working with Jira, Zendesk, Salesforce, Hubspot
• Conducted follow-up calls and emails to ensure customer satisfaction and resolve any outstanding issues.
• Maintained a positive and empathetic attitude while handling challenging situations, resulting in improved customer retention.
•  Achieved high customer satisfaction scores through effective communication and problem-solving skills.
•  Brought forth excellent customer service skills and a commitment to customer satisfaction.
• Worked with Dev Tools ,Postman, Loom and other programs in order to solve customer request or to create a detailed ticket for other departments
-I DON't want to work with any sort of Fraud, Scam projects
- Don't want to work with destructive people