Position: Middle Project Manager
Category: Project Manager
English level: upper
Years of experience: 1.5


Scrum master / Operation manager
05.2021 - present
Planning, monitoring and prioritizing sprint tasks for all department employees.(Scrum) 
Working with a backlog.
Collaboration and synchronization with the technical department.
Working with freelancers. Search for freelancers, setting tasks, monitoring the implementation.
Monitoring the implementation of sprint plans. Time Management and efficiency of employees.
Collection of sprint analytics, preparation of reports.
Creation of dashboards, task templates, process manualization.
Search and implementation of tools for systematization, automation, predictability of the work of the department.

Technical and Education Support
02.2020 - 05.2021
Technical support for users. Checking the tool for compliance with the requirements.
PM Assistant : collection of statistics on bugs, requests of the profile module, regulation of user needs in terms of functionality and bugs. 
Daily, retro,grooming and poker with the developer team.
Introducing features from users to PM.
Education and conducting product demos for employees of the Support team and various departments of Serpstat.
Keeping educational and marketing content on the website and blog up to date.

Hard Skills
Project management life cycle
Software development  life cycle
Scrum methodologies. (familiar with Agile/Kanban)
Task-tracking systems and tools (Planfix,Trello, Jira)
Backlog and task management
Team workload management
Proficient user of MS Office
Project documentation
Сlient and stakeholder communications 
Requirements elicitation and processing

Soft skills 
Facilitator
Problem solving
Leadership
Decision-making 
Communication and Organization
Empathy
Teamwork