Position: Customer support/sales
Category: Sales
English level: upper
Years of experience: 0.5

• Prepare the script for the most common questions/answers
• Team was finally met all deadlines and the amount of unpleasant clients reduced
I have some previous experience in customer support and a little as sales manager. In brief, I was leading the client from the beginning till the moment of the payment. The job included managing the  troubles, answering the questions concerning the process and giving the correct info, tracking the deadlines and co-working with the rest of the team, who was delegated to do other aspects
I am definitely going to quit support and change the sphere to marketing or maybe continue developing in sales