Position: Customer Success Manager
Category: Support
English level: fluent
Years of experience: 0.5

I started my career as a teacher of English in a Private School and then got the position of a director of one of the offices. 
I have experience in different spheres, I am not afraid of difficulties and I am fast-learning
Ltd “FINMAX” Financial Company 
01.12.2019- by now
Account manager 
• Carrying out negotiations with foreign clients;
• Consulting clients;
• Support during negotiations and signing;
• Work with objections;
• Receive and sort customer emails and respond to their queries via email, chat and phone;
• Provide an advice to customers connected to usage of our product.
• Provide exceptional experience to our customers.

Before it I worked in:
PE “Big Step” English School
Director of school 
• Managing of a team of 15-20 members;
• Carrying out negotiations with business partners;
• Carrying out interviews;
• Hiring staff;
• Solving difficult questions and situations about the organization;
• Responsible for projects of the company and their implementation;
• Budget planning and finance planning;
• Finance operational and strategic planning;
• Preparation of management accounts (BS, P&L, cash flow, all finance statements, Capex);
• Preparation of presentation materials for the management (Power Point, Cell Think);

I want to change sphere of my job and gain new experience in IT-company.
I am interested such positions as: Customer Success Manager та Customer Support Manager
I want to work in a firm where I could have prospects of advancements, official emplyment and a friendly team.
I want to have a job which can bring me not only good income but also pleasure