Position: Risk Management Group Lead Supervisor
Category: Other
English level: upper
Years of experience: 4


I have been working in the Risk Management department for the last 4 years. Here are the main skills I got in this area:

- Providing support via tickets;
- Working with fraud prevention systems;
- Checking and analyzing incoming payments for fraud;
- Customers verification;
- Processing unauthorized charges reports;
- Processing chargebacks and PayPal disputes;
- Hacking claims investigation.

Currently, I hold a position as a Ris Management Group Lead Supervisor.  My main responsibilities are:

- Supervising newbies during their training;
- Monitoring newbies' performance; 
- Advising on the workflow and procedures;
- Share knowledge with newbies helping them grow;
- Making and filling reports and documentation;
- Holding meetings and providing feedback.