Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1

Fluent in three languages: Ukrainian, English, Russian, and at a conversational level I know Turkish and Chinese.
ZOHO Products knowledge
Business analysis and administration
Experience in sales, additional sales. 
Interviewing and onboarding skills, conducting trainings.
NPS surveys.
Worked with foreign clients.
Budgeting and reporting.
PROJECT MANAGER/BUSINESS ANALYST

ZOHO System development and implementation for different business sectors.
Project development team management. Collecting customer business requirements and creating implementation concept.
Business Process Modeling.
Writing technical documentation.
Setting up no-code or low-code integrations between different systems.
Analysis of existing systems, tips for improvement and new implementation in the system. Administration and support of customer systems on an ongoing basis.
Conducting trainings for clients on the usability of CRM.
Tracking and resolving critical issues to minimise project risks.
Work with Postman, preparation of technical documentation for integration with third-party services.