Position: DevOps / Techical Support
Category: DevOps
English level: upper
Years of experience: 1

In 2023 I have successfully obtained a bachelor's degree at National Unversity "Chernihiv Polytechnics" in "Computer Engineering" area
Customer Support representative at BestCall
As customer support representative I had the following responsibilities in working with
delivery service customers:
- Informing about order arrival or problems occurred during the delivery process.
- Entering selected delivery method (delivery to the office or by courier), date and
specification of the postal address (city, postcode, customer or delivery office address)
in the system.
- Changing incorrectly filled information which characterize delivery.
- Updating the order status or delivery rejection agreement, in case of such decision
made by customer. 

I have successfully defended a qualification diploma (thesis) project with mark 95. Theme of the project was "Optimization of the process of distributed infrastructure services deployment for tasks of temedical monitoring studies"
The tasks forthis work were as follows:
- Deploy of cluster (using Kubernetes orchestration tool)
- Install and configure Kubernetes components essential for cluster operation
- Install services to maintain the productive work of the future telemedical application (S3 Object storage, Load Balancer)
- Install services to monire the current situation of deployed infrastructure (Using Grafana/Prometheus stack)
-  Test an installed and configured system using deployment with test-application (In order to simulate the future telemedical application nginx web-server was used)