Position: Senior QA Engineer/QA Lead
Category: QA
English level: intermediate
Years of experience: 10


Total experience of 10 years in cloud-PBX IT Project focused on phone system, messaging, video, contact center and other services. 2,5 years of experience in leading a team of QA/SRE engineers involved in the final verifications and rollout of products to production. Strong understanding of testing methodologies, designing test plan & test cases, verifying and validating client/server, web-based and multi-platform/multi-environment applications.

AB Soft (Odesa, Ukraine)
Junior -> Middle -> Senior QA Engineer -> Team Lead			        09/2013-07/2023

- Lead a team of 8 QA/SRE engineers who conduct verification and acceptance testing stages of product development
- Monitor performance of the team to ensure effectiveness and efficiency
- Interview and select potential new team members from the list of candidates recommended by the recruitment team
- On-boarding and mentoring team members at first time and any time after
- Perform certification after probationary period
- Coordination with the DevOps teams and Embedded teams in case of new or specific projects
- Coordinating with the Automation team for manual test-cases automation
- Acceptance assistance in delivering builds of all supported projects for all instances which are allocated in different regions (verification in different time zones)
- Managing releases of supported projects from SRE Acceptance side through all steps of product rollout to Production
- Creation and support of testing documentation: test-planes, test-cases, checklists, bug reports and technical documentation in internal wiki
- Provide release-by-release, monthly, quarterly and annual reports to the management regarding the tasks, verifications and releases
- Close communication with other teams during investigation of incidents and other issues on pre-production and Production