Position: Senior Support Specialist
Category: Support
English level: upper
Years of experience: 5

mentored 40+ people in my department;
successfully grown from a Trainee position to Senior in 1,5 years;
learned to respect the opinions, abilities and contributions of others;
showed myself as a worker who can run multiple side projects in addition to main one.
Senior Customer Support Agent with overall 5 years of experience delivering high-quality support services and resolving customer complaints. Experienced in team management, Quality Assurance, onboarding and improvement programs heading.
Specialized in US healthcare/insurance, UA bank system, tutoring, and mentoring. Additionally have an interest in web design, have basic Figma skills, UI and UX understanding.

Looking for a position where my experience and skills can be useful, all ready to learn something new and different.