Position: Operation Manager
Category: Other
English level: upper
Years of experience: 4


2+  years experience in Billing and FinTech
1,5 years experience in Technical Support

Operational Manager (fintech):
o Traffic analytics
o Setting up payment systems at launch and their further adjustment.
As well as setting up commissions, limits, GEO and etc.
o Changing settings on the project side
o User testing of new solutions
o Monitoring of online payment conversion and technical failures
o Identification of the causes of technical failures and their resolution
o Mapping of online payment errors
o Daily monitoring of product technical indicators
o Ticket resolution: Assisting clients in resolving issues related to
online payments
o Setting up routing maps for online payments
Monitoring

Monitoring Manager (fintech):
o Monitoring and analytics of online payments
o Resolving tickets of users with difficulties in depositing and
withdrawing funds
o Support of e-commerce projects
o Cooperation with the development team and communication with
external providers

Esports Analyst:
o Analytics of the esports market
o Analysing statistical indicators
and providing analytical
solutions
o Monitoring market movements

Technical Support:
o Finding and recording errors in the software
o Work with CRM systems
o Experience with API
o My SQL Administrator
o Setting up additional PC equipment (terminals, cash registers, turnstiles, printers)