Position: Customer Service Representative
Category: Support
English level: upper
Years of experience: 1.5


Technical Support Representative with experience in Networking and VoIP.
The Onboarding Technician. The Onboarding department helps set up and test new accounts to make sure customers are set up for success.
Main Responsibilities:
Assist in building accounts.
Checking customers' networks.
Implementing their new phone system.
Training customers on the features of their voice account.
Troubleshooting any kind of issues customers experiencing.
Additional Skills :
Jira
Salesforce
CRMs 
Microsoft Excel
Debugging skills