Position: Бизнес аналитик
Category: Business Analyst
English level: intermediate
Years of experience: 0

Successful work as a Software Business Analyst for over 5 years in IT. 
Competent in professional software testing. 
I created a successful service and trading company with a stable high income, which I sold at its peak after 9 years of work. 
Built a career from a sales representative to a regional leader. 
I have practical experience in creating and managing sales departments
• User Story on the basis of which the development of the product in Jira is carried out.
• Detailing of new business requirements for program services in an understandable format for the dev team, taking into account the 
Product Owner's vision (according to the Roadmap).
• Writing instructions and videos for clients and company employees.
• Writing specifications. Updating the description of the functionality of services.
• Working with requirements, description in Jira.
• Working with the development team at all stages of the SDLC.
• Participation in testing.
• Data analysis (PowerBI, Access, Excell).
• Requesting and processing feedback from stakeholders, including customers.
• Generation of ideas for additional business opportunities of the product and their transfer to Product Owner.
• Consultation of the Support Service when implementing the client's processes using the service, to customize the service for the 
client.
• Ensure the required level of customer involvement in connecting to the service.
• Inform stakeholders about the status of the client's connection to the service.
• Train the client's employees at the stages of starting work with the program, training large client teams (Mobile application, Portal, 
Chat bot).
• Managing project deadlines, managing client expectations.
Работа с продуктом.
Развитие. 
Усовершенствование языка.
Интересный проект. 
Дружная команда. 
Перспективность.