Position: Junior Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 1

Achievements and experience last work

Сreation of business processes and diagrams in the store
Сall center training for optimization time-tracking and conversions
Сonclusion of contracts with contractors
Negotiating with suppliers
Analytics and market research to increase sales
Work as a role stakeholder to communicate with developers and SEO-optimizers
Analysis of a data array to understand customer behavior and increase sales
Product catalog maintenance and content filling
Generating requests to the SQL-database for analytics
Domain specialist: E-commerce, auto electronics, mobile accessories, gadget
- Reported and tracked defects and business needs using JIRA, Confluence, Google docs 
- Collaborated with cross-functional teams including developers, product managers, and business analysts to identify issues and provide solutions.
- Created business processes and diagrams in the store (BPMN 2.0).
- Conducted call center training for optimizing time-tracking and conversions.
- Worked as a Product Owner to communicate with developers and SEO.
- Maintained the product catalog and fill in the content.
- Familiar with requests to the SQL database for analytics.
- Worked as a Product Owner with another developing company.
- Tested web and mobile applications across various platforms to ensure functionality and usability.
- Designed and executed test plans and cases for new features and enhancements.
- Worked closely with developers to identify and report issues and provided recommendations for improvement.
I want to find the best application for myself as a business analyst, to work in a good team on an exciting project. I have good communication skills and result-oriented. I know well and understand the theory of SDLC and SCRUM.