Position: Amazon Launch & Sales Manager, Account Manager
Category: Sales
English level: fluent
Years of experience: 5

Hundreds if not thousands of cases solved with Amazon Seller support. One resulted in a 5-figure reimbursement.
6-figure monthly sales profit in the US.
5-figure monthly sales profit in the UK and Canada.
80+ launched products, 20+ with Best Seller’s badge.
Fastest best seller’s badge – 3 days since launch in the UK.
5+ years of experience as a Launch, Sales and Account Manager on Amazon with Private Label FBA model on the following marketplaces: US, UK, CA, DE, AU. 

My role has included doing the following:
Before launching a product:
- Researching a potential product
- Detailed market analysis
- Quick patent analysis
- Creating a financial plan for the product considering several scenarios
- Sourcing from Alibaba and China
- Purchase of competitor samples
- Developing terms of reference for suppliers
- Analyzing samples from suppliers
- Production order planning
- Listing preparation: SEO optimization, photo and video content
- Content split testing
- Reviews generation

After product launch:
- External traffic management
- PPC management on Amazon
- Planning deals, coupons, and promos
- Reviews generation
- Listing optimization, split-testing
- Maximizing sales and profits, or minimizing losses if launch is unsuccessful
- Analyzing reviews, returns, feedback, product improvement
- Solving problems with Amazon seller support
- Account troubleshooting, appeal submission
- Communicating with customers
- Searching and working with Amazon Influencers: getting photo content for Amazon Posts, video content for Amazon Live; getting product reviews

What tasks I delegated:
- Patent search and analysis, TM and patent registration
- Photo, video shoots using my terms of reference
- Sourcing suppliers and getting a price list inside China
- Purchase and analysis of competitor samples sometimes delegated to employees in US/Canada/UK
- Buying and analyzing samples from suppliers
- Customer communications
- Returns and voice of the customer analysis (US)
- Quality control of goods in China before shipping to Amazon
- Finding logistics companies, warehouses, brokers
- Some technical issues with Amazon
- Maintaining Amazon Posts, working with Amazon Influencers to get photo content
- Managing Google Ads