Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 2


As a Business Analyst with 2 years of experience in the IT industry, I have a solid understanding of the technical aspects of software development and project management. I possess a strong track record of eliciting, analyzing, and documenting business requirements, as well as designing and implementing solutions that meet the needs of stakeholders. My skills in data analysis, process mapping, and system design enable me to develop solutions that drive business value and enhance user experience. I am also proficient in Agile methodologies and possess strong communication and collaboration skills that allow me to work effectively with cross-functional teams. Overall, I am a results-oriented professional with a passion for leveraging technology to drive business success.

May 2022 - Present
Business Analyst position:
My team and I were developing a CRM platform for sending SMS to contacts in the US market. A platform with subscriptions and various functions for users. We also developed 2 landing pages and a mobile application. My responsibilities included:
• Collecting and documenting requirements;
• Analyzing the features we were implementing;
• Writing tasks for the design team;
• Writing User stories and Use cases;
• Building Use case, Context, UML and BPMN diagrams;
• Conducting groomings;
• Leading all tasks through all stages of the SDLC;
• Writing documentation in Confluence;
• Closely collaborated with cross-functional teams to develop and implement project plans, ensuring timely delivery of high-quality solutions.

April 2021 - April 2022 
Business Analyst position:
• Passed the whole process of requirements elicitation and used all methods on the healthcare project;
• Collected and documented all requirements from the Stakeholders;
• Created the Communication plan, Stakeholder register, RACI matrix, Requirements management plan, User stories based on INVEST criteria, Use cases, etc. for the project;
• Wrote all needed documentation and draw diagrams like Context and Use Case;
• Closely cooperated with Dev Team, QAs, Designers, BAs, PM;
• Created user guide and video guide of the project for stakeholders;
• Conducted knowledge sharing and onboarded 2 BAs on the project. Created docs for easy start: Project Overview and project guide by BPMN process modeling;
• Demonstrated demos for the Stakeholders and I created a video guide of the project for stakeholders;