Position: Data Analyst
Category: Data Analyst
English level: intermediate
Years of experience: 1

- During my work I have made more than 1000 different  reports and researches that helped evaluate and improve the performance of operators and reduce costs.

- Thanks to the research and reports that We created, the company increase the number of accepted calls from 80% to 90-95%.

- Our research and reports  helped the company reduce the number of unwanted calls from 10% to less than 5%.

- Thanks to joint efforts with the IT department we created automated reporting, which became an effective monitoring system.
Data analyst in Viasat:
- creating and maintaining reports
- search for insights, patterns
- proposal for improving business processes
- reports automation

Frontend developer: 
-website software development
I am a big fan of data tracking, report generation, and deep data analysis with the goal of making informed decisions that drive business success. I am looking for a responsible and engaging job in a friendly and motivated team.