Position: Customer Support
Category: Support
English level: upper
Years of experience: 0

- Changed the system for calculating guest seating and service at large events
- Helped to implement a new system of special offers in the bar, which had a positive impact on the average check
CONTESSA HOTELS AND SPAS LTD, Liverpool (Hospitality industry)
- Worked with high-level clients
- Was using a special approach to each guest
- Worked under stressful conditions and quickly adapted to changes
- Solved problems in the team and in the work itself 
- Worked in a constant mode of multitasking
- Ran internship for new employees.
- Professional development opportunities
- Collaboration with other teams 
- Open communication channels and frequent feedback from my future manager or TL
- Opportunity to impact company strategy and be a part of a new, interesting projects