Position: IT Specialist
Category: Support
English level: fluent
Years of experience: 6


Providing clinical software technical support to end users in public and private hospitals
Providing manual-automatic instant electronic health recording service in intensive care units and operating rooms
Providing high quality IT support to the end users by answering queries in a friendly a professional manner, by means of
email, chat and occasionally over the telephone
Execution of uninterrupted patient-based data exchange between clinical information system (CIS) and other hospital
information management system platforms (HIS)
Carrying out the CIS initial installation and support processes specific to the projects by coordinating with the overseas
head office
Creation of client-server network structure with IT department
Performing bed-side medical device integrations by establishing a hardware-software relationship with BioMedical
department
Data collection via ethernet terminal servers from devices for data storage and distribution
Data mining with MS SQL Server for medical academic studies
Data processing with MS Office Excel for big data filtering
Data analysis with Tableau Analytics for business intelligence-driven data visualization
Designing nurse and doctor interfaces with the MVICU customization tool to respond to clinical needs