Position: Customer Support
Category: Support
English level: fluent
Years of experience: 2

Engineer’s Degree in Computer Science (Sup Galilée engineering school)
Université Sorbonne Paris Nord, Paris, France
Sep 2021 – May 2023


Master’s Degree in Systems Analysis (Department of Informational Systems
and Networks)
Lviv Polytechnic National University, Lviv, Ukraine
Sep 2020 – Jun 2022


Bachelor’s Degree in Computer Science and Information Technologies
(Department of Informational Systems and Networks)
Lviv Polytechnic National University, Lviv, Ukraine
Sep 2016 – Jun 2020
Data Analyst
TELUS International | Lviv, Ukraine | Oct 2019 – Aug 2021

Improved search ads for one of the world's largest search engines. My work has
consisted of various types of tasks, including but not limited to evaluation of
web pages and ad creatives that lead to them, providing the data to improve
image recognition algorithms, moderation of NSFW and inappropriate materials
and content, training the AI system to recognize human speech and improving
the general user search experience.



Front-End Developer
Institute of Administration and Postgraduate Education of Lviv Polytechnic
National University | Lviv, Ukraine | Jan 2018 - Dec 2019

Developed and launched multiple websites per client’s order. My work involved
building websites using a CMS application, providing technical support to
websites, writing page codes in PHP and JavaScript, designing new features for
existing websites, customizing pages to meet clients’ requirements, and
promoting websites in search engines.