Position: Business Analyst
Category: Support
English level: pre
Years of experience: 3


AgriChain
•	support and support of AgriChain LAND product (enterprise land bank management system);
•	system configuration settings;
•	filling of database tables;
•	creation of instructional materials for users;
•	description of system errors;
•	sampling and processing of information;
•	providing technical advice on the current functionality of the system, consulting support for users;
DroneUA
•	promotion, sale and support of AgroCares TM products (Netherlands) on the Ukrainian market - equipment for spectral analysis of soil, animal feed, leaf analysis (express and laboratory solutions) and specialized software in the B2B, B2C segment;
•	work with agricultural producers. products, breeding companies, distributors of fertilizers, plant protection products and seeds;
•	calculation of pricing;
•	warehouse accounting;
•	analysis of competitive products;
•	work with complaints;
•	conducting marketing events, presentations, master classes and trainings;
•	participation in exhibitions, conferences and field days;
•	consulting and technical support for users;
•	preparation of commercial proposals, documentary support of agreements, control of receivables;
•	ordering equipment from the manufacturer, control of delivery and shipment to the customer;
•	CRM filling.
"Insurance Company "PROVIDNA"
•	configuration of accounting systems and sales of insurance products;
•	analysis, formalization and specification of internal customer requirements for the development of new products, proposals for optimal ways to implement them;
•	formation and prioritization of backlog to improve the product;
•	curator of customer support, curator of the knowledge base;
•	development and administration of tariff tables in the database;
•	providing technical advice on the functionality of the systems;
•	participation in writing technical tasks to the development department;
•	acceptance testing;
•	participation in product development groups;
•	making changes and additions to functional specifications and technical tasks in accordance with business requirements;
•	control over the implementation, testing and commissioning of new system products;
•	development and improvement of educational materials.