Position: Project Manager/Project coordinator
Category: Project Manager
English level: upper
Years of experience: 8


Methodologies: Agile (Scrum, Kanban)
Certifications: Professional Scrum Master (PSM I, Scrum.org) 
Tools: 1C:8 “Enterprises”, RedMine, Jira, Confluence, Basecamp, Trello, Miro

Integrator (Project manager/BA/Support  manager) CTRM
Оctober 2020 -
- Lead implementation of new functionality for the customer;
- Communication with dev team and stakeholders;
- Preparation of requirements and internal/end-user
- documentation and video instructions;
- Stakeholders management;
- User acceptance testing of new functionality;
- Quality management, defects reporting;
- Invoicing;
- Delivering presentation, organizing trainings to the customers.

Head of involvement and accounting department at binotel
December 2019 - August 2020
- Development of scripts and business processes of the department;
- Building organizational processes in the department;
- Building a training process for employees;
- Mentoring and motivation of the team;

Achievements and results:
- Creation of a department from “0”;
- Launch of a new direction -  "involvement";

Head of the Partner Relations Department at bodo.ua 
July 2018 - November 2019
- Conducting negotiations;
- Development of scripts and business processes of the department;
- Building organizational processes in the department;
- Building a training process for employees (team of 12 people);
- Automation of business processes together with the IT department, implementation in 1C;
- Implementation of electronic document management with partners;
- Designing new reports for automation;

Achievements and results:
- Improved interaction with partners and quality of the provided services;
- Initiated and transferred 70% of partners to the electronic document management platform;
- Rebuilt the problem department from "0";
- Created a strong team and changed the brand of the department;
- Established interaction between departments;

Head of the Sales Department of Finished Products at PJSC "State Food and Grain Corporation of Ukraine" 
December 2014 - June 2018