Position: Junior DevOps engineer
Category: DevOps
English level: upper
Years of experience: 10

IT Score is in acceptable risk appetite (less than 2.4)
Budget saving via decreasing quantity of incidents. 
UA IT scorecard is above target 96%.
The “Sort on the Air” tool developed and launched, which reduced airbills sort time by 2 hours and increase transit time rate up to 99%.
Apr 2018 – now JSC ING Bank Ukraine IT officer
·	Perform Security Administration functions.
·	Act as IT security champion.
·	Act as IT custodian for local applications.
·	Develop and maintains operating procedures and documentation required for implementation, development, support and use of the new and existing systems. Ensures they are adequate and up to date.
·	Manage and maintain the Bank infrastructure and infra software. Co-operates with Head Office in managing, maintaining and troubleshooting of centrally managed infrastructure.
Achievements: IT Score is in acceptable risk appetite (less than 2.4)

Oct 2013 – Aug 2017	Anheuser-Busch InBev Ukraine (SUN InBev) IT Application Performance Manager Europe
·	Accountable for the delivery of service for the company's application portfolio (commercial applications domain): manage the support partner, the software vendor, the contracts, the license costs, the support costs and variable costs, the inflow (projects app and infra), change/releases, the performance, the lifecycle.
·	Manage and lead the Operational function for application support according to SLA & agreed costs.
·	Manage to resolution all major or high priority incidents.
·	Vendor manage all 3rd party suppliers to ensure service is delivered  with a high quality.
·	Continuous improvement & problem management
Achievements: Budget saving via decreasing quantity of incidents. 

Feb 2002 – Oct 2013 DHL Express Ukraine Application support manager
·	Manage/Support legacy applications, services where activities are not delivered through global agreements.
·	Ensure effective evaluation of business risks and issues related to operational incidents, potential application changes and internal audit reports. Implement appropriate risk management processes and take relevant actions.

Achievements: UA IT scorecard is above target 96%; The best employee of the 2007 year award; The “Sort on the Air” tool developed and launched, which reduced airbills sort time by 2 hours.