Position: Portfolio Manager, Program Manager, Delivery Manager
Category: Project Manager
English level: fluent
Years of experience: 9

N-ix
- successful release of 3 projects (logistics, communications)
- CPI on average 95%
- maintaining low level of retention of the employees

Levi9
- maintaining low retention (in 10 month operational only 1 person out of 2 teams was dismissed due to low performance);
- maintaining high customer satisfaction (85+%)

Adraba
- in time release of improved version of existing product (CRM system)
- in time release of the demo for ERP system (with no deviations in schedule)
- successful cooperation with stakeholders (implementation of engineering days for devs, silent approve system, etc.) 

Netfix
- customer support department expansion (30+%)
- launch of premium support line (within project constraints) 
- high customer satisfaction level (понад 90%) reached by managing projects within project constraints
N-ix
Senior Project Manager
November 2020 - present 
- Project initiation (discovery phase facilitation)
- Team setup & management
- Processes setup & enhancement
- Meetings facilitation according to Scrum Framework
- Monitoring & Controlling activities

Levi9
Delivery Manager
January 2020 - November 2020
- Review, update project specification with different stakeholders
- Clarify scope of work for each phase with stakeholders
- Conduct daily progress review, make corrective actions if needed
- Managing project deliverables (Control baselines, perform corrective actions if needed)
- Providing status reports to the project sponsor.
- Risks and opportunities management
- Effective distributed team management

Adraba
IT Project Manager
May 2019 - December 2019
- Participated in pre-sales activities with potential customers (demo sessions);
- Project kick-off facilitation;
- Gathered, analyzed & transformed customer requirements (BA part);
- Leading dev team of up to 11 members (CRM, ERP, Fintech);
- Scope definition, tasks prioritization, backlog update;
- Risk register maintenance;
- Weekly reporting;
- Scrum ceremonies facilitation;

NetFix
Project manager/Department Manager
October 2016 - March 2019

Wentrum
Corporate Risk Manager
June 2016 - September 2016

Customer Support Supervisor
January 2015 - September 2016
- involvement in projects on initiation stage, pre-sale activities;
- sufficient level of autonomy (balance between responsibility and authority should be maintained) 
- opportunity to implement new processes from scratch
- managing several concurrent projects