Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1


*Company name hidden*, Lviv   
MARCH 2017 - SEPTEMBER 2019    
— ​Junior project manager, Tech officer   
 Game analytics (Research, data analysis, tech maintenance)  
 Data harvesting, processing.   
 Manual, automatic game testing, in-depth game analysis  (browser based  iGaming )   
 Game RE (recreated over 80 games into simulator)  
 Tech maintenance  
 Complex industry research  
 Automation of business process  
 Software development  
 Team management  
 Project planning(rough, story, sub-task)  
 Scope management  
 Requirements management  
 Documentation      

Miatech, Lviv  
JULY 2015 - OCTOBER 2016    
— Task Manager  
 Making appointments with top ​level people    Develop constant relationships and marketing communications with target  audiences   
 Conducting marketing research   
 Setting goals and develop marketing strategies   
 Handle other tasks in sales and marketing support fields    

Smart Support, Lviv  
DECEMBER 2014 - MARCH 2015  — Customer support Representative  
 provide technical support and world-class customer service via chat;  
 attract potential customers by answering product and service questions;  
 offer company’s service and persuade potential customers to purchase it;  
 handle and resolve customer complaints;  
 identify and assess customers' needs to achieve satisfaction;  
 provide accurate, valid and complete information by using the right  methods/tools;   follow communication procedures, guidelines and policies.