Position: Administrator
Category: Salesforce
English level: fluent
Years of experience: 0


December 2012 - Private company K-Group LTD - Director.
December 2021 - January 2023 - Private company K - Group LTD - Salesforce Administrator / IT Manager:

- Set up the Salesforce org from scratch, creating all the necessary objects, processes, flows, and security. Did object customizations, fields/relationships, workflow rules, validation rules, page layouts. 
- Performed mass data import, as well as data cleanup. Implemented business processes with Salesforce Flow as well as Process Builder. 
- Did complete Reports and Dashboards development, wrote formulas and built processes to continuously monitor data quality. 
- Managed Salesforce roles, profiles, sharing rules, workflows, and groups. 
-Imported sales department leads, contacts, and other data. 
- Performed database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
- Troubleshooted email campaigns, workflows, approval cycles, or auto-responders.
- Expanded and refined sharing rules and access privileges so records can be properly viewed and manipulated.