Position: Technical Writer | Web Content Writer
Category: Technical Writing
English level: fluent
Years of experience: 3

Experienced Web Content Writer with a demonstrated history of working in the Consumer Services Industry. Skilled in customer analysis, product management & time management. Strong media and communication professional with a Master's degree focused on Language Interpretation and Translation.
Experienced and detail-oriented Technical Writer with the ability to translate complex concepts into clear and concise documentation. I have a strong knowledge of technical writing best practices, documentation tools, and project management fundamentals.

Proven track record of delivering compelling copy for multiple platforms, including print, web, social media and advertising campaigns. Skilled at understanding target audiences, developing a brand voice, and collaborating with cross-functional teams to ensure consistency and effectiveness.

In addition to my technical writing expertise, I bring four years of valuable experience as a Customer Service Representative. This background has honed my communication skills and enhanced my ability to empathize with customers while addressing their needs efficiently and effectively. The combination of my customer service experience and technical writing proficiency allows me to create documentation that not only conveys complex information accurately but also resonates with end-users, enhancing their overall experience.