Position: Customer Support Agent
Category: Support
English level: fluent
Years of experience: 3


My primary experience includes providing high-quality customer service to customers through phone and email, resolving customer inquiries, and troubleshooting customer issues. In addition, I have experience in live chat and ticket support, CRM, Zendesk, Ringcentral, Jira, zoiper, data entry, processing customer orders, creating reports, and maintaining customer databases. During my tenures, I have always focused on providing excellent customer service and addressing customer concerns.

I have excellent people skills and am able to communicate with customers from a variety of backgrounds and cultures. Additionally, I have a solid understanding of customer service principles, product knowledge, and the ability to troubleshoot both technical and non-technical issues. I am able to quickly and efficiently resolve customer issues and take a proactive approach to customer care.

I believe that my skills are a great fit for this position and I am confident that I can be an asset to any team.