Position: Project Manager, Account Manager
Category: Project Manager
English level: upper
Years of experience: 6

Increased yearly profit by 10% in the 2020 crisis year. 
Increased sales from current clients by 30%
Successfully delivered 25 000+ projects
Managed the team of 8 PMs, helped them to process 100+ projects on daily basis. 
Prepared strategies to deliver up to 30 projects a day mostly in conditions of day-to-day delivery due to short-term releases on the client’s side. 
Trained internal and external vendors consulted and assisted in the onboarding of 40+ freelance linguists and LSPs located across 20+ countries. 
Optimized and automated the process of launching daily projects that reduced launching time by 25 minutes. This saved 210 man-hours every month.
I have 6 years of PM experience in the Translation Industry. 

Skilled at problem-solving and possess the ability to make critical decisions during challenging situations. An adaptable and transformational leader able to work independently, create effective processes, and develop opportunities to further establish organizational goals. A strong communicator who desires to bring out the best in each individual.
I have experience as a Director of Operations, Account Manager, and Head of Project Managers. 

Director of Operations responsibilities:
— Responsible for supervising Production Departments Leaders across the providing language solutions for a diverse range of clients.
— Overseeing the design, planning, and implementation of business strategies for all Departments within the company.
— Worked with OKRs and provided monthly reports to owners. 
— Supported Sales, Marketing, and PM Departments in building trusted relationships with our clients and in developing tailored solutions to their language needs.

Head of PM Department Responsibilities:
— Full-time management and evaluation of translation and localization projects.
— Converted strategic goals into objectives for the Production Departments of the company.
— Drafted new and improved existing business processes.
—  Created educational and promotional programs for new team members. Successfully trained 10+ PMs.
— Managed and balanced workload of Production Departments.
— Motivated the team to achieve high standards and KPI targets. 

AM Responsibilities:
— Developed trusted relationships with the clients to ensure they are achieving full business value. 
— Collaborated with Sales Department to understand client objectives, strategies, and goals. Guided workflow selection and pricing. 
— Translated business needs and product requirements into new solutions for customers.
— Identified new business opportunities with existing clients.
— Helped clients in improving their business processes.
I want to join a progressively developing company that is client-oriented and focused on attracting talent to work in a friendly team - family. It is important to me that the company has established business processes and that roles and responsibilities are clear.