Position: Customer Service Representative, Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5

- problem solving skills - it helped me in some difficult situations with clients. Rapid reaction and empathy attitude to the customers really helped to deliver the good service.
 - willingness to learn - never stop to study and improve my skills (Currently, I study “Project Manager IT”. Estimated time of finishing is March 2023).
- team player - strong skill of listening and hearing needs of the team. (I created a scheduale for 10 persons  in my previous job).
- multitasking and effective time management skills (I had an excelent work-life balance between work with team, top-manager of salon and more than 30 clients per day via meetings, phone calls, social media).
- strong attention to details (it's important to maintain an order with official documents so I've never had problems with it).
- driver’s license.
- MS Office.
- Notion, Slack, Trello.

Certifications:
IT Support  /Coursera|Google - Issued December 2022
Currently I'm a swither to IT. In the past I was a problem-solver and multitasking beauty studio administrator,  responsible for client management, operation, supplies, etc. Former offline marketing specialist with 5 years experience in B2B with strong communication skills and stress resistance abilities.