Position: IT Manager / Head of IT Department / Delivery manager
Category: Lead
English level: upper
Years of experience: 11

•	To implement CRM as ‘single window’, Call-center in Savings Bank of Ukraine, Forte Bank (Kazakhstan).
•	To construct system of schedules for visitors’ registration and verification, and plastic cards issuance for Deposit Guarantee Center
•	To merge IT infrastructure of BG Bank and Ukrainian bank "UBDP" acquired by it
•	To design and implement  IT infrastructure template for a new FMCG network (MOYO)
Microsoft: Active Directory, Exchange 2007\2010\Exchange Online, OSC 2007\Lync 2010\2013\S4B, ISA 2006\TMG, Dynamics CRM 2011\2013\2015\2016\CRM Online, SCOM, SCCM, DPM, MS SQL, Hyper-V, TS, PKI, Azure, Office 365
	HP: Networking: ProCurve 16xx, 25xx, 26xx; DL servers, Blade systems, Storages MSA\EVA\3PAR
	Symantec: Symantec Backup Exec Symantec, Endpoint Protection
	Barracuda: Load Balancer 640
	Methodologies: MOF, MSF, ITIL, Core-IO, Waterfowl, Agile
Experienced IT manager with deep hands-on technical expertise. 10+ years of delivering complex projects around the world, including both architecture and turnkey solutions for international banks, FMCG chains and airports. Strong project management experience, up to date knowledge of multiple vendors’ stacks (Microsoft, HP, Symantec, Checkpoint), understanding business challenges and the ways technology can solve them. Particular interest and experience in unified communications, high availability solutions, virtualization and clouds. Financial management experience. Effective in building and running both internal teams and outsourced engagements, focused on maximizing ROI, solid people manager.