Position: Customer Support/Customer Care
Category: Support
English level: fluent
Years of experience: 3


I have acquired a well-rounded and strong base for customer service over the past 3 years. Now I am currently bolstering my expertise in providing technical support in a renowned US Company. I have 2 years of work experience once as a customer support agent where I excelled and became a quality assurance manager for my team. As of the moment, I am a support technician with the following duties of updating, troubleshooting, patching, monitoring, administration, backing up, upgrading, and offering everyday support of IT infrastructure. With a good command of the English language and strong customer support experience, I will be fitting perfectly in areas where these skills will be most useful.