Position: Product manager
Category: Product Manager
English level: fluent
Years of experience: 4

-managed product development of native apps for healthcare and wellness from scratch
-lead the product development of custom communication channels solutions for customer onboarding, engagement, activation and prevention of churn
-automated key processes for regional support teams related to case routing, management, agent capacity tracking
-managed a product team of up to 8 people
-4 years of Product management experience in B2B and B2B2C companies
-expert in CRM products with experience of developing custom CRM platform with own communication, segmentation, and content-building tools
-experience with Salesforce projects based on Marketing Cloud, Service Cloud, Experience Cloud
-worked with native app products in the area of healthcare and wellness