Position: Operations/DevOps/Support Engineer/Team Lead
Category: DevOps
English level: fluent
Years of experience: 11

Built Support department from scratch
 Hiring process
 Escalation point
 
Created Processes, KPIs, Monitoring (icinga, SNMP, active checks)
Took active part in planning and implementing the move of the infrastructure to AWS
Costs optimization

Automatization of processes:
 -Deployment
 -Monitoring
 -Reporting

Owned and Continuously Improved:
 -Deployment speed
 -Failure rate
 -Time to recovery
 -Monitoring
 -Custom reporting, other scripts
Linux, FreeBSD;
Amazon Web Services, Google Cloud Platform, OpenStack;
Git, CVS, SVN;
Shell scripting, Python;
ELK (Elasticsearch, Logstash, Kibana), Grafana;
Continuous delivery;
Jenkins, Teamcity;
Ansible, Puppet; Docker;
MySQL, PostgreSQL, Oracle, MongoDB;
Mobile Advertising, Demand-Side Platform (DSP);
Jira, Confluence;
Billing systems;
VoIP, SIP, H323;
ITIL v3 certification;