Position: Key Account manager / Retention manager
Category: Other
English level: fluent
Years of experience: 5


!!! Important notice!!! 
  *Main aspect of my job was calls, not email marketing.*
  I have 4 years of experience as a Customer Retention manager / Key account manager in iGaming and around a year as a sales manager. I have worked with CRM, Jira and Confluence.   
Duties:
- Forming own customer base.
- Dealing with objections. 
- Return of inactive clients.
- Establishing long-term relationships with clients.
- Selection of personal offers.
- Analyze customer data.
- Collaborate with other departments.
- Monitor customer feedback.