Position: Middle QA Engineer
Category: QA
English level: upper
Years of experience: 5


Good afternoon, want to share with you my professional experience.
I possess 1 year of progressive experience in the customer support representative field. My professional history includes positions such as technical support at US company Shopping Cart Elite. 
Also I have 4 years experience as game tester in Ubisoft. On the first year I studied a lot to become stronger and more professional as a tester. On the second year I became task lead on PC platform and my responsibilities grew: besides testing I started to coordinate all the processes of whole PC team (20+ team members). These responsibilities developed my knowledge in prioritizing and time management. Task assignations during the validations for every team member separately. Also I created automated options assignation in Excel for PC team to have better coverage of different type of game options. After validation I always sent the reports of work that was done.
I had worked on different project stages (1) start of the projects with prototypes of games. 2) 2 months before release of the game. 3) Post launch. Because of this experience I have understanding of project stages and "what and when" should be done. I have made a lot of checklists, test plans and test cases for different stages and for different platforms. Also I created a lot of Jira dashboards to track the statistic of whole project (100+ team members) which my team still uses. Last year I also developed my micro management and people management skills. I held the 1 on 1 meetings with my team and helping them with OKRs.