Position: Support
Category: Support
English level: fluent
Years of experience: 0.5

Despite extremely high levels of stress overload in hospitals, I was able to provide high quality service.
Private English Teacher (Kharkiv, Ukraine)

September 2017 - May 2018

My main job was to teach English to children as a private tutor. My goal was to help them develop basic speaking skills through grammar knowledge, speaking practice, and listening exercises.

A girl who was 11 years old was my best result. When we met, she knew only the latin alphabet in English. She gave a five-minute presentation on pandas to a local speaking club after seven months of studying. There was a section for simple questions in the presentation. 

Freelance Translator and Language Usage Editor

June 2018

In my work, I translated from English to Ukrainian and evaluated the use of Ukrainian language in finished translations.

Interpreter

Translation.ie (Dublin, Ireland)

April 2022 to October 2022

I worked as an interpreter in different governmental facilities, such as hospitals, police, family court, and department of social protection. I have a recommendation letter from this translation company.

Customer Support Representative

Stuzo

November 2022 - currently

I am working as a L1 support engineer. During my working day, I answer calls and emails, investigate issues and escalate them to tech-support if necessary, provide customers with full information about product for clear and comfortable usage.


Volunteer Work:

Ukrainian/English Interpreter for Ukrainian Refugees 

March - May 2022
August - October 2022 

I was helping Ukrainian refugees, who came from Ukraine to Ireland. People who did not speak good English had a difficult time figuring out how the local systems worked, managing documents, filling out forms, finding doctors etc. 

Singer in a Ukrainian Choir

March - June 2022

Using every opportunity we could find, we hoped to encourage people to help Ukraine by spreading the word.
I expect to get a remote part-time job with flexible working hours.