Position: Customer support
Category: Support
English level: upper
Years of experience: 1


LLC “Orimi Trade”, Khmelnytskyi
Worked in company as a promotions manager of tea and coffee
Internet shop “Мамина Деточка”, Khmelnytskyi
I was selling kid’s clothes through internet shop. My duties were: answer email, call inquiries, live chat about our products, shipping and customer claims and returns. All work was held from CRM system.
“Clever Production Group” LLC, Khmelnytskyi
 Clever Production Group is a distributor of the plastic molds in Ukraine. I was working there as a supply manager and also the translator of the English language. My duties were: 1. To supply factory with all needs, instruments and materials. 2. Translating contracts from English to Ukraine language and vice a versa. 3. Logistics of the goods from China and Korea and Germany, custom clearance and also finding tracks to deliver the goods to factory in time. 4. Fulfilling the documentation in 1C
Shalam Packing Solutions LTD, Ceasarea, Israel
Shalam Packing Solutions LTD it is a company that produces plastic products for food industry. I was working there on the automatic machines. My duties were: to control the quality of the products on the machine lines.
Customer support representative in the company that helps people to buy products on the Taobao and Tmall.