Position: Application administrator ( Business Process Automation Specialist )
Category: Support
English level: upper
Years of experience: 5

Business process automation. Integration, configuration, and operation of several systems ( integromat / monday.com / freshdesk / slack )
Hello, my name is Valentine. My main goal is to bring more value, save time, and reduce operational costs ( manual work ) by automating processes for your business.

My strong points :
 details oriented ( checking twice ) 
 communication ( for clear task understanding )
 strong technical background

 Application administration :
Setting up account / Administration / Integration  / Automations for :
 Monday.com ( 1 year full time experience )
 Pipedrive ( 1 year full time experience )
 Hubspot ( 1 month part time experience )
 Zoho ( 1 month part time experience )
 Freshdesk ( 1 year full time experience )
 Zapier, Make.com ( 1 year full time experience )
 Asana ( 6 month full time experience )
 Click Up ( 3 month full time experience )
 Slack ( 1 year full time experience )
 G Suite ( 1 year full time experience )

 Integration of marketing platforms:
 Zapier ( 1 year full time experience )
 Make.com (ex Integromat ) ( 1 year full time experience )

 Marketing automation :
 Setup and integration of marketing tools :
 Landing page : Clickfunnels, LeadPages, Wix, Wordpress
 Autoresponders : ActiveCampaign
 CRM : Pipedrive, Monday.com
 Integration tools : Zapier, Make.com ( Integromat )

Summary of Qualifications : 
 - 1 year experience as an app administrator (automation department ) for  Integromat ( Make ), Zapier, Monday.com, Freshdesk, Slack, and Click Up integrations. Managing existing ( users, rules, scenarios, automations ) and creating new ones upon request. 
 - 3 year experience as an IT Specialist
( helpdesk/user support/ IT projects support and manage ).
1 year experience as a community manager for different ICO/STO
blockchain projects.
- Experience with integration of popular service professional platforms  ( Angi.com ex Angie's list / housecallpro.com / construction monitor )  with project management tools (Asana/Pipedrive/Zapier) 
 - 8 years experience as a technical support
service engineer. Provide customers consulting, repair and sell
special technical equipment. 

Thanks for your time! Feel free to contact me if you think that my skills will be useful to you.

#Integromat
#Make
#Zapier
#Asana
#Pipedrive
#monday
#ClickUp
#freshdesk
#servicenow
#mobile iron
#microsoft intune