Position: Delivery Manager / PMO
Category: Project Manager
English level: fluent
Years of experience: 11

• Established the business framework that made the organization scalable
 • Increased the business/delivery unit profitability from 3% by 34%
• Increased client satisfaction rate (eNPS) from 5% to 65%
• Increased retention by 45%
• Proven track record of successful projects/programs delivery for top enterprise organizations worldwide (100+ FTE) 
 • Took over a start-up company and turned it into a profitable business over 6 months
 • Built departments, global projects processes from scratch and as a result it bring $ value to the companies until now
•  14 years of experience in various fields of Management and Testing Engineering; 
•  Setting up and managing 120+ FTE;
•  Managed project portfolio with annual revenue over 10M USD;
•  Excellent account and project/delivery management, communication, and trouble-solving skills;
•  Clients origin: US, Europe, LATAM;
•  Experienced in establishing and managing global delivery teams (Ukraine, Europe, US, Georgia, LATAM); 
•  Organized and established efficient business processes, frameworks, methodologies throughout companies I worked in, increased business profits for Customers/ Teams/ Business partnerships;
•  Ex-Coach in IT School, Mentor, and Expert in building engineering and delivery teams.
Looking for challenges where I'm a decision-maker and responsible person for an outcome.