Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 3

- Managed Notion and Miro for my client
- Assisted customers in proffering solutions to their difficulties and challenges.
- Managed client's email and labelled incoming emails appropriately.
- Managed client's calendar and scheduled events.
- Did copy writing to create engaging and interesting content.
- Managed digital files and records.
- Optimised client operations by suggesting better possible ways to carry out tasks.
In the past I have helped my organizations with administrative roles, project management and customer support using various digital tools like Google Workspace, Miro, Trello and Microsoft office suite while working remotely.

I currently support the staff of my organisation with Notion content creation. I write guidelines for learning how to use different digital platforms used for operations by the company on Notion. 

My objective is to help individuals and organisations maximise their time, simplify processes and task by taking off administrative workloads off my clients while they focus on strategic planning and advanced operations.