Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 4

• Implemented CRM;
• Taught colleagues to work with CRM;
• Systematized and implemented 7 business processes (work with the client, approval of contracts, evaluation of the project, participation in the tender, etc.);
• Reduction of the contracting period by 30% due to process optimization;
• Reduced the time of updating customer data in CRM from 4 days to 1;
• Created dashboards for online monitoring of key performance indicators of the company;
• Conducted Power BI training for 12 corporative clients (> 100 people).
A result-oriented, highly responsible and proactive specialist. Responsible in most of my positions for client relations and building lasting working partnerships, I have developed strong interpersonal communication and efficient teamwork skills. I have demonstrated creativity and innovation in my approaches to solutions development and problem solving in all my positions.

Highlights:
• Sales;
• Cross-selling;
• Customer Relationship Management;
• Lead negotiations with B2B customers;
• Perfect presentation skills.