Position: Account manager
Category: Support
English level: upper
Years of experience: 7


- Operations and administration work of the Customer Care Team: customers support, management support, event organizations, finances and accountancy, document management 
- Develop and maintain positive customer relations and a high level of membership satisfaction
- Develop and implement the strategy for clients engagement, retention & support
- Conduct Ukrainian and worldwide markets research & analytics
- Manage, develop, administration and analytics of the CRM system
- Email marketing management: implementation, optimization, segmentation, analytics
- Develop, support and administration of corporate website
- Automatization and optimization of internal business process
Going to make this world better working with the most inspiring team.