Position: Junior Project Manager
Category: Project Manager
English level: fluent
Years of experience: 3

PM Courses;
Advanced English level (C1);
HTML & CSS & Active learning of JavaScript;
Creation of small sites;
Promoted to Coach mentor & Team Lead for good performance in positions;
Over 2 years experience in sales and marketing.
02.2018 — 05.2019 - Senior Agent / Coach (UIA - Ukraine International Airlines)

Call center operator of Ukraine International Airlines. Consultations and sales by phone. Later, for good results, I was promoted to the position of coach-mentor for new recruits.

06.2019 — 05.2020 Senior CRT agent of Fareportal 

Advising clients of FarePortal's subsidiaries, namely CheapOair and Onetravel. Customer Retention Department.
The duties included selling the company's services and working on the client's case in order to leave his booking with the company and exclude cancellation. All work was carried out exclusively in English.

09.2020 — (present) - EverWeb Team Lead

Website development on the builder;
Website template development;
24/7 technical support for clients and their websites;
Server setup;
Domain registration & DNS setup;
Later, for good results, I was promoted to the position of Team Lead and led a team of 5 people. In addition, was the Deputy Project Manager for the project.