Position: Data Analyst
Category: Data Analyst
English level: fluent
Years of experience: 4

1) Establishing Big Lead – multi-product offers through multi-channels. Currently 4 units - Telesales, Direct sales, Online sales and IVR (Interactive Voice Response) - are working with it and 60% of sales of credit products come from Big Lead.
2) Full-approved offers which was first among banks of Azerbaijan. Had a 3 times higher conversion rate which increased sales meanwhile reducing costs of customer acquisition. 
3) Building leads for Advance -short term credit product which is available at the ATM and mobile app - which is still most profitable credit product with small NPL ratio.
Data Analyst in a retail bank (one of the biggest of Azerbaijan) for almost four years.
Currently Chapter Lead of 8 Data Analysts who works in 6 various Squads and 2 Tribes.
Specialization areas: 
CRM; 
Lead Management (multi-channel, multi-offer); 
Customer and Transactional data analysis; 
Scenario analysis on new business initiatives, 
Interpreting data, analyzing results and providing ongoing and ad-hoc reports;
To be involved in an environment where data matters. Keen to improve and utilize my skills to be creatively involved with a system that effectively contributes to the growth of organization.