Position: Support manager
Category: Support
English level: fluent
Years of experience: 3

I learnt a lot about customer service and how to convey information to clients. A skill I will retain for all my career in any field. Worked with tickets (jira). Handled outgoing and incoming calls from all over Europe, Canada, Latam countries, New Zealand and Australia. Handled chats and had correspondences with clients through emails. Conveyed clients' issues to appropriate departments and likewise conveyed the results to clients after issue rectification.
I worked as a sales manager  for 1.5 years and English call operator (support manager)  for 2 years. Ability to learn and adapt to new skills. Can work with any colleague, panctual and always striving for excellence.
To mature career wise and as an individual. To obtain new skills and mental abilities.