Position: Customer Support
Category: Support
English level: pre
Years of experience: 0

As a department head, I focused on building a united and supportive team that elevated the department's performance. I remained determined and resilient in achieving my goals, even in the face of challenges.
I have worked in the field of logistics and financial services.
Responsibilities:
-I diligently maintained and organized critical corporate documents, ensuring they were current, accurate, and easily accessible to all stakeholders;
-I successfully managed a team of employees, overseeing their day-to-day activities, setting performance goals, and providing guidance and support as needed;
- I actively engaged with challenging or dissatisfied customers, employing strong interpersonal and problem-solving skills to address their concerns or issues;
- I made sure to help my team learn and grow. This helped our team to develop and succeed together.