Position: Delivery Manager, Customer Support Specialist
Category: Support
English level: upper
Years of experience: 1.5


- Constant communication and improvement of cooperation with B2B and B2C clients.
- Taking care of maintaining and developing relationships with customers and subcontractors.
- Development, planning and control of routes.
- Solving operational issues that arise during deliveries.
- Maintaining contact and cooperation with other departments of the company in the field of transportation orders.
- Participation in the organization of driver schedules and shifts.
- Collaboration with the product team and API connection. 
- Providing technical and mechanical support to employees who launch advertising campaigns, helping to handle the team's mechanical and routine issues.
- Conducting functional testing together with responsible software customers.
- Experience in Atlassian, Jira, as well Slack, Teams, Zoom, Google Meets, etc.