Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 1.5

- Created more than 50 test cases from zero, for Functional and UI testing for the new bank's web/mobile software projects;
- Found around 15 blockers and 30 critical bugs;
- Was part of the team and made a big contribution as a QA for successfully released and kept up to date five bank projects: «ZiFi», «Locality», «Nymbus», «Thread»  and «Hitched» banks (WEB and Mobile versions of software);.
1,5 years as a manual QA Engineer in «NYMBUS» company. It is an American FinTech software company that specializes on launch full digital banking services. Where I was responsible for the quality of the following  projects:
  1. ZiFi Bank - digital bank (web and mobile version);
  2. Hitched - financial planning application (web and mobile);
  3. Locality Bank - digital bank (web and mobile);
  4. Thread Bank - digital bank (web and mobile);
  5. Nymbus Bank – digital bank (web and mobile).
Getting a job in a friendly team of a promising stable company to apply and share gained practical experience with the possibility of earning money and professional growth in IT direction.
To be honest, I don't have experience working directly in a support position, but I have a lot of experience as a sales manager(4years before entered IT) and in the QA field, where I communicated with support staff, advised them, and helped solve problems that arose. So I think this will allow me to enter the project easily and show the result as soon as possible»