Position: Quality Control Specialist
Category: Scrum Master
English level: pre
Years of experience: 3


Quality Control Specialist
09/2022 - Present, Baku, Azerbaijan
UAT Coordination; Process owner
Reporting any quality issues to supervisors for corrective action

Junior Quality Control Specialist
08/2021 - 08/2022, Baku, Azerbaijan
Planning and controlling the tests (effort, deadlines)
Reporting any quality issues to supervisors for corrective action

Customer Support Specialist
04/2021 - 08/2021, Baku, Azerbaijan
Prepare required reports (based on individual instructions of the head
of the department)
Contact some providers (within their authority) based on requests and
achieve a quick solution to the problem

Junior Customer Support Specialist
06/2020 - 03/2021, Baku, Azerbaijan
Receipt of incoming complaints, their processing and forwarding of
information to other relevant departments