Position: Product manager/Project Manager
Category: Product Manager
English level: upper
Years of experience: 5


Managed a team of 6-12 people in the field of outsourcing. I successfully adapt my past experience to work in the IT field.

· Communication and identification of needs with the client, presentation of solutions and changes
· Conducted research, tested hypotheses, improved the work of the user support service, collected feedback from customers
· Active interaction with sales, marketing, technical support, production, R&D, investors
· Analyzes and market research (Customer Development);
· Research competitors, their strengths and weaknesses
· Complete product lifecycle
· Analysis of the effectiveness of implementations
· Organization of the work of the team of developers and designers (10 people)
· Prioritization, evaluation, creation and distribution of tasks.
· Conduct daily team meetings.
· Risk management
· Project Status and Progress Tracking
· Finding and onboarding people to the team
December 2018 — june 2022

NowwApp LLC
Design, development, and operational management of IT start-up product Nowwapp.
Noww is a food and medicine delivery app, which includes apps (for customer and for courier), admin panel for support department, and admin panel for business partners (restaurants and pharmacies).
Led the implementation and launch with more than 200+ people in a team (30+ members in operational team and 170+ couriers team); Created a franchise and launched the unique delivery service Noww in the largest cities of Ukraine; Created a working product in 1.5 years on a limited budget, with the minimum percentage of failures and the absence of critical errors on a live product; Built a plan for development and entry into the European market; Attracted more stable foreign investments; Created and managed team infrastructure, building 5 departments from scratch: development department (10 people), marketing department (4 people), sales department (6 people), customer and partner support department (6 people), administrative department (5 people) and staff of couriers (~170 people); Worked across multiple product lines, with project managers, business analytics, development team, human resources and team leaders; Initiated multiple projects from scratch, including architecture and customization; Set up all processes from Scrum to code review; Achieved successful time management in planned development and release
· Development and implementation of business processes
· Search for and identification of Angel investors
Balance between business needs, resource allo