Position: Support & Sales Representative, project & sales manager, SEO
Category: Support
English level: fluent
Years of experience: 4


I am an open-minded and creative person addicted to IT technologies. Due to good knowledge of English, I found myself in IT sphere and got a pretty good experience working in this field as a Customer Support Representative, Sales Reppresentative, Project Manager and SEO specialist. 

Currently, I would like to grow in Customer Success direction. My recent responsibilities were: 

- Provide technical support and world-class customer service via chat;
- Attract potential customers by answering product and service questions;
- Offer company's service and persuade potential customers to purchase it;
- Handle and resolve customer complaints;
- B2C and SaaS sales
- Identify and assess customers' needs to achieve satisfaction;
- Provide accurate, valid and complete information by using the right methods/tools;
- Follow communication procedures, guidelines and policies.
- opportunities for professional growth 
 - interesting projects 
 - 5/2 schedule, no night shifts