Position: UX researcher
Category: Design
English level: upper
Years of experience: 2


User Experience Researcher currently working in one of the leading telecommunications companies in Kazakhstan.

I am a result-oriented professional, a problem-solver and a strong team player. Being passionate not only about research, but by numbers, outcomes and user flows, I turn big problems into simple, user-friendly solutions.

I have hands-on experience working with several research types and methods:
Types: In-depth Interviews | Usability Benchmarking | Customer Feedback | Usability-Lab Studies | Card Sorting | Five second test | Usability Testing | Clickstream Analysis | Customer Feedback | First Click Tests | Paired Comparison | Email Surveys.
Methods: Quantitative | Qualitative | Attitudinal | Behavioral | User Scenarios | With / Without a Product | Mixed.

Working within cross-functional teams, I delivered insights to stakeholders and development teams which led to improvement of products, profit for my employers and happy customers.

Domains: Banking | Telecommunications | FinTech.
E-com, betting