Position: Account Management Team Lead
Category: Sales
English level: fluent
Years of experience: 5


I am active, fast-learning, self-accountable and highly responsible person, proficient in communication. I have 5+ years experience in Account Management, working with enterprises, ensuring high level of engagement&cooperation, selling/upselling custom software, cloud solutions, delivering best client experience - if it happens to be not best - always work on improving quality & find the most optimal solution both for client & company (geo UA, Western Europe, UK, USA).
Being occupied in the field of working with key clients my core competences and key professional wins by this time are:
-	Commercial: promotion/sales of key services, SaaS, Cloud Solutions, Custom software, RMS  (group sales target successfully closed)
-       Day-to-Day client cooperation, regular weekly/bi-weekly/monthly status calls and sessions to deliver best client experience, best quality and maximum NPS
-       Cross-department cooperation and facilitating the process of delivery of requested solution/project to the client
-	Business development: discovering new services as one of strategic priorities & promotion it for the clients 
-	Grow engagement with key clients to ensure high upsells 
-	People management: leading team working with global clients (team managed to close target, 65% of team was promoted as a result)
-        Negotiations: conducting annually negotiations with top clients 
-        Having analytical background on previous job positions delivered huge number of analytical deep-dives (from analysis to insights visualisation to top-management presenting)