Position: Manual QA Engineer
Category: QA
English level: fluent
Years of experience: 2


Work Experience:

 Manual QA Testing & Technical Support
EDDGEN TECHNOLOGY SYSTEMS – 05/2021 – 06/2022

- Executed both functional and non-functional requirements tests on 
software systems. 
• Developing and maintaining a knowledge base system.
• Carried out post-deployment reviews to ensure the end users are 
satisfied with developed solutions. 
• Wrote technical reports and documentation, such as user manuals 
reports and trend analyses. 
• Participated in internal assessments and audits as required. 
• Monitored bug resolution efforts and tracked success

Tech and Data Development Associate
ALAHAGH DISCOUNT MALL LTD – 03/2023 – Present

Responsibilities:
• Assisted in the development and implementation of quality 
assurance initiatives 
• Performing extensive troubleshooting on both software and 
hardware to ensure issues are resolved 
• Responded to assistance requests from users and directed individuals 
through basic troubleshooting tasks 
• Delivered technical support to clients by offering solutions based on 
specific problems and concerns 
• Performed troubleshooting and resolution for company-wide 
technical issues 
• Provide Support for data load and sales on other social media online 
e- commerce platforms 
• Play an instrumental role in supporting the e-commerce data and sales 
strategy and Business Intelligence initiatives