Position: Freelance/remote
Category: C++
English level: fluent
Years of experience: 3

Fluent English and Turkish.
SupportYourApp - 1 year 3 months 
Project Supervisor 
May 2019 - October 2019 (6 months) 
Kiev Region, Ukraine 
- Managing customer support representatives of up to 
20 people. 
- Providing high-quality support to our clients.   Conducting team meetings using Slack, Hangout 
services. 
- Training the newbies (on-boarding, product 
knowledge testing and call simulations). 
- Creating and maintaining internal Knowledge Base. 
- Keeping the atmosphere in the team friendly and as 
productive as it could. 
-
Customer Support Representative 
August 2018 - April 2019 (9 months) 
Kiev Region, Ukraine 
- Provided customer support for Mac and Windows 
applications for one of the most adaptive and fast-
growing companies customers. 
- Phone calls 
- Formal emailing, 
- Live chat.
Looking for Freelance, Remote or Part time jobs.