Position: Delivery Director/Head of Delivery Unit/Head of Service Line
Category: Project Manager
English level: fluent
Years of experience: 8

- ~90FTE business full and complete responsibility
- Constantly exceeding revenue and margin goals in different managerial positions
- Opened a number of European and USA based accounts
- Re-organized one of the businesses of an outsourcing company to reach the main goal: diversification of clients portfolio and growth in new accounts
- Integrated one of the units as a part of M&A activities
- Set up a delivery unit in Ukraine for one of the biggest outsourcing companies
- Growing one of the projects from 6 to 60 FTE as a delivery manager
- Saving the business and the team after a rapid closure of all accounts due to the Covid-19 crisis, and, then, restoring the growth trajectory. This year will be hard to forget.
- Responsibility for one of the strategic businesses of an outsourcing company
- All pre-sales and sales activities supervision and personal involvement related to this business
- Orchestrating deliveries to a number of clients with the biggest well-known brands
- Active involvement in marketing activities
- Upselling activities in already present accounts
- Plans, strategy, and service offering creation
- Merge and acquisition activities
- Supervising a set up of a delivery unit in Ukraine for one of the biggest outsourcing companies: starting up the presence on a labor market, working with private entrepreneurs, etc.
- Bid director in the most important RFx cases
- Experience in technical project management
- Developer/engineering background
Sales/pre-sales support + delivery + ramping-up and building teams + supervision of technical teams.
Connecting technical people with business people.