Position: Support Engineer
Category: Support
English level: fluent
Years of experience: 3

IELTS - C1 
CEFR - Advanced C1
Chinese - HSK III
Business Applications Support Specialist (1,5 year): Backoffice & 3rd party systems support, email/rule automation (Outlook, Front), online business tools management (Exchange, NetSuite, Qlik), online security tools monitoring (365 Defender); US & Canadian markets

Customer Support Rep (1,5 year): service desk 24/7, tickets and chats (Salesforce), knowledge base entry (Confluence, Jira); European & US markets

Junior GameDev - internship (6 months): Unity-based educational game concept proposal, asset design, animation scripting.
Prefer daily shifts