Position: Technical support Team Lead
Category: Support
English level: upper
Years of experience: 3

Most of all i proud myself because of team which i currently manage, for last years we grown and create standart of quality which our partners try to reach via implementing processes which we used in our team, amazing feeling when you create something highly appreciated.
Glomex GmbH (01.06.2019 - current)
Technical support Team Lead
Network operation control, web testing, UI testing, mobile testing, writing testing documentation, creating and implementing processes for team, investigation of issues, troubleshooting, dashboard monitoring, experience in user guidance creating, creating and implementing rollout plan for product features.