Position: Sales Manager
Category: Sales
English level: fluent
Years of experience: 11

I’m result-driven and determined whenever I have a goal; I do find ways to reach it.
I have problem solving skills, prioritizing and ability to split one big task into small tasks.
Active, enthusiastic and good at quick decision making.
I turn problems into solutions.
Head of Sales and Marketing
“Fundament” Construction Company
February 2017 – till now 

Achievements:
Over 2500 of sale contracts signed, UAH 2 trillion - total contract cost within a period
Average monthly revenue – UAH 40 million
Best monthly sale volumes: UAH 100 million, over 100 apartments 
Decreased debt ratios to less than 0,5%
Responsibilities:
-	Managed team over 30 people, including sales managers, digital marketing, SMM, analytics, back office, architects and designers 
-	Coordinated, synchronized and prioritized sales process of 5 sales offices 
-	Integrated CRM, API, created digital marketing department in 2017 
-	Developed and monitored the sales plan to meet company goals 
-	Ensured properly and timely leads processing, growing existing relations 
-	Improved clients satisfaction level and customer service 
-	Developed customer retention system 
-	Implemented daily reports, including volume of sales, percentage of payment, estimated anticipated income, etc.  
-	Formalized phone scripts 
-	Actively collaborated with legal, building departments, architectіs, marketing 
-	Managed remote teams during the lockdown.
-	Market segment analysis and marketing tools selection
-	Budget management (marketing costs, expenses)

From Sales Manager to Head of the Sales Department
“Intergal-Bud” Construction Company
August 2010 – April 2014 

Achievements:
As a member of sales team initiated sale of apartments in Kyiv, created sales office, hired team, prepared scripts for the company to be #1 in the market.
Created customer service department.
Responsibilities included: 
-	Direct sales (both residential and commercial real estate), provided customer support
-	Hired and coached sales teams
-	Developed sales strategies, created sales scripts 
-	Advised potential buyers on price, location, legal issues, etc
-	Communicated effectively both externally and within the organization in order to satisfy the potential buyers needs.

Personal Assistant to the Owner
“Intergal-Bud” Construction Company, April 2009 – October 2010

Head of Project, Editor 
“Commercial Property” Real Estate Magazine, October 2008 – April 2009