Position: Product Support Specialist
Category: Support
English level: fluent
Years of experience: 6

Some of my accomplishments are successful campaigns, increasing brand awareness, generating high-quality leads, and strategically expanding into new markets. Good decision-making and team leadership focused on customer engagement, internal and external support.
My Work Experience

Marketing Consultant, Solution Brainbox FZCO · 

In the realm of marketing, I spearheaded innovative campaigns that effectively captured target audiences, leveraging both traditional and digital channels. I identified key market trends, consumer insights, and competitive landscapes, enabling data-driven decision-making and the development of tailored marketing strategies that yielded measurable results.

Operations Consultant, Vromart 

1. Responsible for reviewing, scheduling, and maintaining monthly KPIs for Vromart.
2. Created and piloted Vormart’s offline marketing campaigns.
3. Deliver product training of Vromart E-commerce platform software functionality to merchants remotely.
4. Defining key operational needs of Vromart.
5. Manage volunteers, including coordination, scheduling, training, and day-of management.

Sales Executive, Obeda Technology 

1. Negotiating terms of agreement and closing sales.
2. Maintaining and developing relationships with existing customers via calls and emails.
3. Gathering customer information and market research.
4. Cold calling to arrange meeting with potential clients for business meetings.
5. Negotiating price, cost, overseeing POC processes and follow up on deployments.

Project manager at Closeby delivery Nigeria, responsible for managing design and implementation aspects of UI/UX, marketing, and tracking of daily tasks with the development team.
1. Planned and coordinated with the marketing team to develop marketing materials and platforms for a defined audience.
2. Coordinating with my co-founder to make sure we are on course with the project goal.
3. Conducting regular meetings with the development team on project progress.
4. Planning Cost and Budget estimation for project development.
5. Collaborating with Closeby community managers on their community progress on assigned tasks.
6. Documenting processes and events.

In the wake of my professional experiences I have used enterprise-based tools and technology such as ClickUp, Asana, Trello, Slack, Rocket Chat, Telegram, WhatsApp, Zoom, Zoho One suite, Uplead, Snov, Appollo, Zoominfo, Visual Visitors, Wiza, Getprospect, ChatGPT, Meta ads, Google Ads, among many other tools to execute my job role and performance
I am open to learning on the job to improve myself professionally as always, Some of the things I would not like to be involved in would be working on adult site-based projects in most cases.