Position: customer support, technical support.
Category: Support
English level: upper
Years of experience: 7


Assistant Manager - IT
Al-Momin Packaging Industry Pvt Ltd. - Karachi
June 2016 to Present
• Responsible for installing, configuring, and maintaining the reliable operation of systems, network,AD,DC servers, virtualization and physical servers, network, printer, scanner and video conferences.• Managing ad Implement Cisco Layer 3 managed network of 300 plus nodes, Cisco router 3800 seriesand Mikrotik router boards for failover.• Managing Sangfor IAM and Sophos for internet bandwidth management and security.• Implemented Ruckus R510 and R550 Enterprise Wireless Wifi 6, Unleashed and Zoneflex.• Implementation and managing Elastix VoIP server, Cisco, Zycoo, Grandstream IP phones and Dinstargateway.• Implementation and managing file server, domain controller, Virtual server (VMWARE), Disasterrecovery (Veeam backups & replication).
• Fiber Optic & CAT6E network implement, VLANs Implementation.• Implemented access list to manage the traffic between VLANs.• Managing attendance system ZK Teco Face Recognition.• Implement & managing CCTV IP based system 120+ Cameras and NVR R608-4K-S2 Dahua.• Responsible for managing and arranging (Bin Qasim Association of Trade and Industry) executivemeetings.• ERP support.• Leading, motivating, monitoring and overseeing a team of electricians ensure they produce qualitywork. Providing technical guidance regarding the installation, maintenance, and repair of electricalsystems.• Providing 24 hours electrical and mechanical support for the entire facility.• Part of mechanical team such as generators and hybrid solar systems installation, maintenance andrepairs.• Managing IT help desk, workstations software and hardware issues.
Recently I have complete Wireless Lan project completed I used 3 Ruckus devices for 50 to 60 users, another project is Veeam Disaster Recovery for virtual windows server environment.