Position: Junior Product Operations Analyst
Category: Data Analyst
English level: pre
Years of experience: 0.5


Project / Role Description:
- AWS Cloud, Salesforce, Database modification;
- Work with databases SQL query, Redash;
- Generate reports;
- Monitoring system;
- Analyzing product data to identify trends, patterns and customer behavior;
- Management of processes and procedures, optimization;
- Create and validate hypotheses based on data analysis;
- Collaborate with cross-functional teams to provide data-driven recommendations for product development and enhancement.

Project and operational background:
- Understanding the principles of the software development life cycle (SDLC) and working with Waterfall and Agile
methodologies (Scrum, Kanban);
- Working with Microsoft Project, Trello, Jira, AWS Cloud,
Salesforce, SQL query, Redash;
- Budget Management (CAPEX / OPEX), procurement,
regulatory documentations;
- Systems implementation for E-Commerce: RetailCRM,
Bіrtіks24, AmoCRM, IP telephone, SAAS platforms;
- Marketing activities: Google AdWords, Yandex Metric, SMM (Facebook, VK, Google+);
- Work in the SAP ERP DFS module (e-document workflow);
- Understanding of the Frontend and Backend development.

Technical background:
- Domain expertise: Telecom (10 years), ERP / CRM (8 years), E-Commerce (9 years);
- Work with IP addressing, DNS, Proxy, VPN, as well with
International Switching Centers (ISC) and telecommunications protocols Signalling System Nr.7 ( SS7): SCCP, ISUP, MAP, INAP, PBX;
- Work with recommendation The International
Telecommunication Union (ITU);
- Experience in Cisco, QA, HTML, CSS, MySQL, PL/SQL Oracle, JS, MsSQL, Cisco, QA.