Position: Operations Manager, Sales Manager
Category: Sales
English level: intermediate
Years of experience: 5


I’m a sales expert with 9 years of experience in B2C sales. I design strategies, processes, training. Adept in hiring and development of sales staff.
**General Experience:**
- Sales (9 years)
- Sales Management (7 years)
- Negotiation (2 years)
- Recruitment (7 years)
- Personal training and development (4 years)
- Business Trainer (1 year)

**Responsibilities:**
- Organization and management of retail chains.
- Optimization of business processes and increasing the
productivity of work processes.
- Launch of new stores. Hiring and development of new
employees.
- Setting and monitoring the implementation of sales plans and
KPI's. Development of motivation systems.
- Analysis of the chains, development, and implementation of
activities aimed at increasing sales.
- Monitoring of implementation of customer service standards.
- Analysis of service indicators.
- Market analysis. Research the experience of competitors in
order to identify the most effective methods of increasing sales.
- Interaction with all structures of the enterprise (HR, IT,
procurement, marketing, logistics, accounting) setting tasks and
monitoring their implementation.