Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 8


Total experience in the telecommunications domain - 12 years. I'm working as BA / System Analyst 8 years.

I provided analytical expertise on sales and service processes for projects:
- migration customers to the new billing platform
- MNP
- Siebel CRM
- Product Catalog
- My Vodafone MobApp. 
Methodology - Waterfall, Agile, Scrum.

Now I am performing the role of QA coordinator and BA analyst. The project - the development of a video streaming platform for US. 
Methodology - Scrum.

I want to develop as a business analyst. Project management is also possible. The telecommunications domain is a priority.

I can make complex and responsible decisions and work effectively both: as a team member and independently. I have excellent communication skills and a very good memory.

Key skills
- Profound experience in telecommunications, CRM (12 years).
- Knowledge of SDLC.
- Operational process management, cross-functional interaction.
- High level of EQ.
- Negotiation and analytical skills, problem management.
- Technical skills: Billing, CRM, SQL, ITSM, Confluence, Jira, Trello, Agile, Scrum, Waterfall.
- English level – Intermediate. German level – Pre-Intermediate.
I expect stable payment, clear communication, high-quality onboarding, space for freedom of action and new solutions, the possibility to directly influence the product quality.
Definitely not going to work on a project for Russia and China.