Position: Entry or Junior level
Category: Support
English level: fluent
Years of experience: 1


• Experience in Customer Care and Support of 1 year, half of it as a Tech Support Advisor for a major IT company and half as a Call Center Operator for a Security Company.
• Answer customers’ questions with speed and a personal touch
• Identify the causes of customers’ issues and offer solutions
• Use specialized programs of each company to provide proper customer support
• Worked for 3 seasons on the Archaeological Dig in Kos of the University of Athens
•  Managed a diverse team of up to 10 people comprised of students and workers 
•  Can adapt quickly to any scenario and handled multiple tasks at once