Position: System administrator, Helpdesk team lead, IT manager
Category: Sysadmin
English level: intermediate
Years of experience: 5


Hi, I'm 28 y.o. IT engineer from Kyiv and last 2+ years I'm working in a product company with more than 800 users. 
My daily duties are: 
1. Maintaining local office infrastructure (wich consists of FortiGate firewall; Ubiquiti network switches, controllers and CCTV; Ruckus WiFi system and U-Prox access control system; CentOS servers and Docker tooling).  
2. Access management to corporate services (Google Workspace, Simple AD, JAMF, Slack, Asana, Atlassian, Facebook Business manager, Appstore, Microsoft 365, 1password, and more than 100 else).
3. Team leading of Helpdesk team (6 teammates on 3 locations in Ukraine and Europe).
4. Control of Procurement processes and communication with suppliers and contractors.
5. Implementation of new technologies such as MDM, Okta, ITSM etc. in collaboration with teammates and contractors.
6. Holding technical part of processes review and improving within company.
7. Basic maintaining some part of AWS infrastructure.
Also, I have many other smaller responsibilities and taking a part in different interteam projects.

Before that, I worked for more than 2 years in Ukrainian outsource company, where maintained IT infrastructures of different clients, and was a team lead of IT department for last 8 month.
Also, I have a work experience in National Police of Ukraine, where I worked as Alarm Systems Specialist almost 3 years.

Now, I'm looking for new opportunities to eage realize my full potential and reach my new professional heights.