Position: Customer Support Manager
Category: Support
English level: upper
Years of experience: 0

Developing a thorough understanding of the software development lifecycle and the role of quality assurance in the process.
Contributing to the development of test plans and test cases for a software project, and executing them to identify and report defects.
Participating in cross-functional team meetings to discuss project requirements, development progress, and testing results.
Demonstrating a commitment to continuous learning and improvement, such as by attending training sessions, pursuing certifications, or taking on additional responsibilities.
Successfully completing assigned tasks and meeting project deadlines, while maintaining a high level of quality in all work.
Customer service
Testing website and mobile application
Writing test cases in TestRail
Creating bug reports in Jira
Managing tasks in Jira
Writing checklists
Developing test cases using test design techniques
Test Plan development
Order fulfillment