Position: VoIP Engineer
Category: Sysadmin
English level: pre
Years of experience: 6


Ukrenergo, NEC (Energy and Energy Carriers)
Lead System Administrator
November 2021 - Present (10 months)
- Asterisk modernization;
- Migration of telephony based on Asterisk to Docker;
- Openvox configuration, working with FXS and GSM lines;
- Configuration of servers based on CentOS, Ubuntu;
- Writing Docker-compose files;
- Writing simple Ansible playbooks;
- Experience with Kubernetes (writing simple manifests);
- Installation and configuration of Homer SIP capture, Yealink device management platform, Harbor.

Ukrenergo, NEC (Energy and Energy Carriers)
Voice Communication Department Engineer
March 2020 - November 2021 (1 year 9 months)
- Implementation and support of telephony based on Asterisk;
- Creation of a new IVR (Interactive Voice Response);
- Creation and support of dashboards in Grafana.

Maxitech Software (IT)
VoIP Engineer
November 2019 - December 2019 (2 months)
- Maintenance of call centers using pure Asterisk and PBX;
- Number procurement, spam checking, and replacement.

SvitSoft (IT)
VoIP Engineer
September 2019 - November 2019 (3 months)
- Ensuring stable operation of the company's infrastructure;
- Monitoring, support, and optimization of systems;
- Troubleshooting, taking measures to prevent recurring issues;
- Performing scheduled maintenance tasks for systems;
- Working with Asterisk and FreePBX.

Alfa Capital (Network Marketing)
System Administrator, VoIP Engineer
October 2018 - August 2019 (11 months)
- Diagnosing and resolving PC and office equipment issues for end-users;
- Installation and configuration of Windows and Linux (CentOS, Ubuntu) operating systems;
- Installation and configuration of business and office applications;
- Local and network equipment connectivity;
- Minor repairs and replacement of faulty components;
- Experience with Active Directory: creating groups and users;
- Experience with CRM: creating groups and users;
- Configuration and installation of GSM gateways. Interaction with VoIP operators. Monitoring traffic quality indicators. Working with pure Asterisk. Experience with autodialers such as Vicidial and Goautodial.