Position: Customer Support/Success Leader
Category: Support
English level: fluent
Years of experience: 11

I achieved great results in such international companies as APPLE, TURKCELL, GENPACT, CAMBLY... and also Start-Ups. I have outstanding experience in customer care/support. Furthermore, I am a hard-working, determined person when it comes to the work I am passionate about, and always open to developing myself and learning a new field of work.
I have 9 years of professional and 3 years of NGO working experience.
From the very beginning till the end, I took part in customers’ every possible journey. Achieved great results in international companies. 
Currently, I explore user needs, participate in user path and optimize experience, put forward suggestions for improvement of the products.
I'm looking for remote team leader or equal positions.