Position: Salesforce developer
Category: Salesforce
English level: intermediate
Years of experience: 3

07.2015-10.2018 -Ltd. «Bader Ukraine»
– head of CNC technology department;
Project description: IQVIA Sales is the product for a pharma sales manager to boost sales. The system is intended for clinics, hospitals, and other business units. OCE Engage is another product in IQVIA environment for pharma companies that expands the functions of OCE Sales. Project allows users to create and organize meetings of various types, manage resources and keep all the related info starting from participants to venue details and invoices on track. 
Responsibilities :
Developed, maintained, created, and improved validation rules, custom workflows, Apex customizations, Lightning Web Component, custom objects, fields and formulas; 

Worked with management and end-users to create and manage workflow rules, approval processes and flows data validation, and triggers; 

Configured and implemented Salesforce Experience Cloud;  

Developed enhancements and modifications to improve system performance, efficiency, internal business process, and reporting; 

Provided technical assistance and end user troubleshooting for bug fixes, enhancements, and "how-to" assistance; 

Developed and reviewed development of test protocols for testing application before user acceptance; 

Reviewed test results and participated in further bug fixing;  

Sought out ways to utilize SF to improve processes and productivity; 

Proactively engaged on continuous improvement efforts for application design, support, and practice development efforts; 

Performed hands-on software development and testing; 

Worked closely with Team Lead and Project Manager to develop solution in accordance to the system design.