Position: Customer support
Category: Support
English level: upper
Years of experience: 4


For now I’m studying Gestalt psychotherapy (psychology).
I am well developed in practice an ability to tailor communication tone and strategy to specific situations. It also helps in establishing contacts with people, to be empathic and understand their needs.
I also completed the Crisis Assistance Training Course of Israel Trauma Coalition.

I have got a lot of experience working in the aviation industry with people of different mentality improving my language and communication skills.( Spanish/ English)
I'm sure my skill of crisis response,empathy in this sphere will be in favor.

Before, I had an experience in the sphere of media. I was working as Public Relations manager in a production center: communication with different partners, influencers are well known for me. 
Brand management course at «Laba», also has become for me another additional step, for a better understanding and analysis the needs of the target audience and the development of the product.