Position: Head of Business Development
Category: Sales
English level: fluent
Years of experience: 11

•	Implemented new on-boarding program (objectives, structure, materials)
•	Developed learning program and evaluation system for sales managers (on ramp-up period)
•	Reviewed all existing sales materials, updated and created more than 10 new tools for sales team
•	Improved existing processes (NPS, Renewal, customer lifecycle)
•	Implemented a new structure and new roles
•	Implemented Account planning (sales funnel, meetings calendar, etc.)
•	Increased sales of new products by two times
•	Built the department’s work from scratch
10+ years’ experience in business development and customer care. Strong background in IT and telecom industry in CIS and Global markets. Experience of B2B sales strategy development, enterprise relations and existing clients retention. Negotiation skills in new and cross selling to enterprise clients on CxO level. Process improvement champion with a history of implementing new procedures and initiatives to perform sales goals, enhance operational efficiency and increase staff productivity.
Ready to lead Business Development or Customer Care team.