Position: Support manager
Category: Support
English level: upper
Years of experience: 2

More than 95% happy customers :) Stress resistant, reliable, attentive to details, can find a common language with any customer.
Supporting users, reporting bugs, onboarding new clients, creating the knowledge base, FAQs. Investigating and resolving issues in online and desktop systems. Working offline and online via chat and emails.
No sales. No phone calling (have got no quiet space for it). No night and evening shifts