Position: Customer Success
Category: Support
English level: fluent
Years of experience: 3

- launched 2 long-term research projects (leading teams of 2 and 3 people)
- completed 8 one-time research projects alone
- worked on 10+ long- and short-term projects in a team 
- retained a first-time client for 3 more projects
- led a department squad (10 people) in learning Power BI & making a sample report in PowerPoint
- IELTS 8.0, studied for a semester abroad
At the previous place of work (2 yrs) I have:
- suggested, sold and presented social media research projects
- worked on research projects both alone and in a team 
- supervised small teams up to 3 people 
- built strong relationships with long-term clients
- lead a part of the department (10 people) in learning additional visualization tools & producing a sample report 

Since September 2019 I've been freelancing as an EN-RU-UA translator due to family reasons. Currently looking for a full-time job.

I am interested in a Customer Relations position to develop my communication & management skills and make some clients' lives a bit easier.
- possibility to exercise autonomy and initiative in helping clients with challenging tasks 
- a range of simple algorithms for simple tasks
- open and clear lines of communication within the team 
- punctuality and conciseness as key objectives in cooperation with other team members