Position: Technical Support Engineer
Category: Support
English level: intermediate
Years of experience: 2


L2 Technical Support Engineer, Polytech Software(Sportcaller project)
Provided outstanding technical support to clients.
• Testing API methods using Postman
• Check server load in Zabbix
• Working with large amounts of data in the database(bulk updates, deletions)
• Log analysis and reporting to the DevOps team in case of problems.
• Confluence documentation support
• Solving Jira tickets according to the SLA