Position: Project and Program Manager / Delivery manager
Category: Project Manager
English level: fluent
Years of experience: 10

Project managemant (implementation of IT solutions) in a top-5 IT company in Ukraine.
Head of RPA in an international bank (automation of retail, corporate, treasury, front-office and back-office processes). The number of FTE saved is far in excess of resources involved. Methodology created and formalized from scratch.
Organisation transformation in an international bank: 15 outlets were modified in 1.5 year, according to the new branch model and individual business plans, including launch of conceptually new formats of branches. The new concept has got a reward “The best outlet of Ukraine`2018” and was shared among the international units of the Bank.
Since 2012 launched from scratch and modified a number of banking products and services: deposits, transfers, loyalty programs etc. in a role of the product manager and product owner.
Senior project and program manager with more than 10 years of experience in IT and banking, including creation of new and reengineering of existing processes and products.
Looking for new opportunities in IT, organization transformation projects or account/delivery management. 
Maintain focus on project goals and customer satisfaction, have advanced communication skills, ensure order in project artifacts.
I appreciate professionalism, nontoxicity and constructiveness. The scale of the project doesn`t matter, but the scale of thoughts and spirit does.