Position: Senior Customer Support Representative | Head of Support
Category: Support
English level: fluent
Years of experience: 3

Tough at least 10 people in team the things that I knew. 
Developed new ways of allocating tasks in a team, became a team leader in call centre team.
Got increased to middle level in 6 months in Uproad.
Gained knowledge about customs clearing process In the UK and EU countries by working in Cardinal Global Logistics.
Three years experience of customer support and data entry. My responsibilities included: support clients by phone and email, processing online requests, allocating tasks in team, assisting customs regarding company services by chats/e-mails and phone calls.
Familiar with international trade and supply chain area as well as customs procedures. 
Have strong communication and time management skills.
New experience, nice team, flexible schedule. Was working in a small team but also ready to be involved in big projects. 
Support, friendly colleges and understandable authority are important things for me as employee.