Position: Support Engineer
Category: Support
English level: upper
Years of experience: 2


- 24/7 monitoring and managing incidents on customer's cloud platforms;
- Handling incoming tickets & alarms according to SLA;
- Developing, bug-fixing internal portal code (front-end), which provide monitoring services;
- Performing necessary actions or investigations according to customers requests;
- Developing front-end interfaces, which cower functionality of internal monitoring portal;
Preferably I'm looking for product company, where I could realize all my potential and bring some new ideas. But in the same time I'm ready to work for outsoursing projects. I would be happy to work with an experienced and motivated team, improving an interesting and innovative product and provide exelent support to customers.