Position: Account Manager
Category: Support
English level: fluent
Years of experience: 1.5


My experience of working in Customer Support and Account Management is more than 2 years in general. 

My first experience was at Nustay. Nustay is a hotel’s booking platform, where I had been working from March 2019 until April 2020. My responsibilities were checking client’s reservations, contacting hotel suppliers in regards reservation details, handling difficult cases, providing relevant parties with necessary information, answering on emails and phone calls from customers and partners.
I faced a job cut in April 2020 due to COVID-19 and reduction of travellers all around the world. 

 
At the moment, I work at Eurosender, a digital logistics platform, as an account manager.

My main responsibilities are in finding providers for Ryanair airport-to-airport shipments, helping with preparing documentation for customs and provide customer service for Ryanair in case of any issues or questions.
I want to find a job where I will be able to apply all of my previous experience, as well as my personal qualities like an excellent ability to work in a team, good communication skills and ability to learn quickly.