Position: Billing; Communications; Account Manager; Team Lead
Category: Other
English level: fluent
Years of experience: 5

C2 level of speaking English and a C1 level of grammar
Having worked in the IT industry for over five years, I am currently employed in a software company that provides cloud-based web development services. I'm looking to change my career path (while remaining in the IT industry). I've worked as a customer care agent, a data operator, an alpha tester, account manager and am now working with billing, legal and risk.
After evaluating my skills and extensive research of the current IT market, I have decided that I want to have a job where my communication skills and my investigative nature are at a front. I'm a fast learner, as well as very hard-working and ambitious. 

At the moment I work with advanced billing, high risk management, legal disputes,
account management, de-escalation and approvals. I work wonderfully in teams and have gladly taken on a responsibility of  a mentor and a team leader. I've worked with VIP clients and have finished multiple soft skills trainings.

I am looking for my next big challenge, so please, don't hesitate to contact me if you feel the position might suit me.