Position: BA
Category: Business Analyst
English level: upper
Years of experience: 11

Launch of CRM system as part of cross functional team and in cooperation with international partners, etc.
Diceus.  Senior Business Analyst
01.02.2022 – till now
Project to create a mobile application for a large Austrian insurance company.
- Analysis of existing processes, their optimization.
- Collection of requirements, preparation of requirements file and user stories.
- Working closely with the development team

A project to create a mobile application for a USA located client, for fitness community.
- Collection of requirements, preparation of BRD and user stories.

Sagax softwere. Senior Business Analyst/System Analyst
01.02.2022 – 31/06/2022 (part time)
- Collection of business requirements, description of process, optimization and improvement of current process.
- Parametrization in internal BRMS (business rules management system). 
- Proactive collaboration in SDLC between stakeholders and developments team.

Head of BA and methodology unit in «IC «АХА Insurance»:
- Support and enhancement of internal systems.
- Routine work with stakeholders (level CEO, COO)
- implementation of CRM System. (Planning, initialization, preparing of business requirements, control of development, testing, coaching and trainings for users)
- Implementation of system of data exchange between CRM and providers (body shops) IT systems by b2b interface 
- Implementation of customer portal 
- Implementation of different WEB solutions. 
- Analysis and optimization of current process of company.
- Description of business process in BPMN, "AS IS" and "AS BE".
- Initialization of enhancement of internal IT systems.
etc.
- good relationships in the team
- comfortable working environment
- decent pay
- an opportunity to learn new and develop own skills