Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2

Elaborated BA best practices templates for the BA community of the company. Namely: Vision and Scope document (basic version), solution cards.
Conducted profound researches for the marketing team on logistics, cyber security to perform gap analysis and find new solutions and opportunities for the clients.
SoftServe
Business Analyst
from Nov 2021 - till present

 Experienced in BA practices:
- elaborating the solutions: from concept to release
- analysing As-Is state and elaborating To-Be state
- elicitation of requirements (facilitating workshops, stakeholder interviews, document analysis, interface analysis, questionnaires)
- documenting functional requirements: user stories (with acceptance criteria, gerkin approach)
- prioritizing backlog
- facilitating meetings (refinement sessions)
- BPMN
Passionate, proactive and diligent business analyst with experience in fundamental business analysis tools and techniques. Have been involved in elaboration of the concepts from scratch and their implementation following all stages of SDLC. My 10-year experience in service industry where I had to deal with people from different countries and various cultural backgrounds helped me to master communication, problem-solving and negotiation skills.  All in all, I am a dedicated team member with the ability to effectively manage and achieve goals.

Domains: education, cyber security, logistics, travel 
Tools: Azure DevOps (TFS),Jira, Confluence, Asana, Trello, Visio, Miro, Xmind.