Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 0

Completed ITEA Business Analyst
course.
Experience
Senior administrator, head of contact centre
MistoDent Dental Centre (3 years)
• Patient management (Consulting, appointment set up).
• Foreign patient management (Accompanying to appointments, parallel
translation of consultations into English, translating service contracts).
• Management of foreign patients after their departure from the dental
centre.
• Maintaining doctor's schedules.

Import manager
Techno Group (1 year)
• Placement and control of the execution of orders.
• Purchasing management, sales and pricing analysis.
• Negotiating purchasing prices with manufacturers.
• Maintaining document flow with producers.
• Expansion of supplier base, improvement of already existing conditions of
purchases and shipment.
The main reason why I want to be a business analyst is because I like working with different people and being part of a great team. Also, I like to communicate with customers, understand their needs and help them to achieve their business goals. Moreover, this role allows one to continuously learn new techniques to tackle complex business problems and find innovative solutions.