Position: Looking for offers
Category: Other
English level: intermediate
Years of experience: 5

Coordination of over 20 people, including onboarding new employees, team building, achieving high team performance, monitoring individual and group metrics, work monitoring, timely response to deficiencies, and meeting KPIs.

Experience conducting successful training for audiences at different levels, including developing custom training programs and refresher training. Working with new employees and the team as a group leader.

Development and use of automated reports in Excel and internal systems for report development, improving the efficiency of data reporting and optimizing time for other tasks.

Experience dealing with challenging clients. Training the team on handling similar situations.

Experience working with customer databases and analytics, including working with various software for customer databases and analytics.

Business acumen and experience managing own company for 2 years.

Knowledge of the stock market and cryptocurrency processes, including customer support for a cryptocurrency exchange in English, Russian, and German languages for 2 years.

Project management.

WEB Frontend: HTML\CSS\JavaScript - beginner level
Career Objective: I am currently seeking employment opportunities that allow me to explore different fields and utilize my diverse skill set. I am open to various roles and industries, and I am eager to learn and adapt to new challenges.

Work Experience:
2022 - present time
Analyst, Political Sphere

2020 - 2022
CEO "GoodCall"
Setting up and launching own call center 

2016 - 2019
Outsourced call center "Global Bilgi", Position: Group Manager


More details are available in my resume.