Position: English customer support
Category: Support
English level: upper
Years of experience: 1.5


Worked at Plurium, tasks: answering questions about company products or services, processing orders and transactions, resolving problems, troubleshooting technical issues, presenting information about company offers, ensuring proactive communication with customers, handling customer complaints/complaints, collecting and analysing customer feedback, responding to customer feedback, organising and preparing knowledge to convert it into valuable content, tracking important indicators and KPIs in customer service. I want to develop in this field and reach new heights.