Position: Tech Writer | B2C & B2B Support
Category: Technical Writing
English level: fluent
Years of experience: 5

2 highly technical Knowledge Bases created
5 successful GameDev projects released (from mobile to AAA-multiplatform)
10+ IT and account security procedures implemented
2+ years in GameDev industry (Localization, LQA, Support)
5 years+ as Customer Care Specialist (L1-L3)
1 year+ as Technical Writer (telecom, KBs)
1 year+ as Security Specialist (compliance, ISO 27K, KYC)
Preferably no audial/video support (via phone call), text only, preferably ticket-based