Position: Customer success / Product manager
Category: Product Manager
English level: upper
Years of experience: 6

- I successfully developed and was managing a customer support team with an average number of 800 requests per day;
- I was working with a product owner on CustDev, market research, competitor analysis along the development of a Customer success direction.
- worked as a CAD engineer, project manager, business analyst at a 3D Printing SaaS startup;
- was managing customer support team with 12000 active users and up to 800 requests per day at a blockchain B2B SaaS startup;
- was developing customer success direction: analysis of customer behavior, numbers, and metrics, cooperation with UX/UI engineers on improving the onboarding process, user experience.

During the last year, I was deeply involved in a product management and development process.
I'm looking for a position related to product development and management.
It might be a customer success manager, product owner, product manager or similar position, depending on company specifics.