Position: COO. Chief Operating Officer. Operations Manager
Category: Other
English level: upper
Years of experience: 11

- C-level Manager in IT dynamic company (700+ employees)
- Builded and responcible for an account oriented teams (400+ employees in whole)
- Implemented the company functional stucture and minimized cost up to 70 000$ per month
- Builded Delivery Management department and grow the revenue up to 30%
- Created IT training centre from scratch;
- Designed training’s programs for Tech Engineers, Project/Program Managers; 
- Coached 1000+ students;
- Managing business process from scrach
PhD of Information Technologies and Business Process Manager with 11+ years experience in software industry focusing on Global business operations, Strategic Business Relationships, Business Development and Planning, Process Management, Resource Management. Solid experience in Risk Management, Project Management and Quality Assurance, highly skilled in building and management a talent teams that helps companies to develop, build and improve daily operations across departments

Key responsibilities:
- Ensuring effective Company Strategy implementation;
- Improving quality, efficiency, and productivity of all the departments that are reporting to the COO;
- Ensuring strong KPIs and reporting system, as well as efficient meeting structure and governance;
- Proactively identifying opportunities for improvements in the Company’s operations; 
- Developing, implementing, and managing operational policies and procedures that improve the overall efficiency of the company;
- Planing and ensuring proper team structure to ensure successful company goals;
- Creating practical measurement tools to gauge the efficiency and effectiveness of internal and external processes;
- Improving quality, efficiency, and productivity of all the departments that are reporting to the COO;
- Ensuring effective Human Capital service for all corporate functions of the company on a global level;
- Monitoring industry best practices and identifying opportunities and solutions to remain competitive in the current market.