Position: System administrator
Category: Sysadmin
English level: intermediate
Years of experience: 1


I was responsible for providing technical support to clients of the company, ensuring smooth operation of network equipment, and monitoring servers and equipment. My key responsibilities included:
Responding to client inquiries and resolving technical issues via phone, email, and
chat.
Troubleshooting hardware and software problems, guiding clients through
solutions step by step.
Providing exceptional customer service by addressing concerns promptly and
professionally.