Position: Business Analyst | Financial Analyst | Customer Support
Category: Support
English level: fluent
Years of experience: 9


Digitain
09.2022 - till now

-Creating, improving, and using invoice calculation methodologies and models
-Communicating with Company’s Partners and other departments, resolving issues and providing clarifications
-Controlling Company’s Services prices and costs
-Providing an effective currency management as well as optimizing the trading process for all foreign exchange transactions
-Collecting data from different sources for analyzing Company’s Partners performance
-Comparing and analyzing actual results with plans and forecasts
-Establishing and enforcing policies and procedures, providing trends and forecasts, explaining processes and techniques
-Analyzing results, monitoring variances, identifying trends
-Analyzing and interpreting data and making comparative analyses, studying proposed changes in methods and materials
-Developing automated reporting/forecasting tools
-Participating in new Partners contracts considering and approving process
-Maintaining knowledge and keeping abreast of new investment regulations or policies
-Protecting operations by keeping financial information confidential

Exinity
04.2021 - 08.2022

-running complex reporting (using Excel) on a daily basis for internal and external purposes
-identifying any risks posed to the Company, suggesting/taking appropriate measures
-monitoring clients’ exposure and managing this exposure
-keeping up to date with the market information and monitoring trends
-providing financial analysis reports for fluctuations in international financial markets on a regular basis
-responsible for in-depth testing of internal software and developments related to dealing operations
-assisting in the daily operations of the Dealing department
-monitoring and maintaining the Company’s trading and other relevant systems
-monitoring updates on currencies, commodities, and CFDs
-preparing regulatory reports
-supporting colleagues from other departments

Arabkir JMC
07.2014 - 03.2021

-financial forecasting: budgeting and analysis
-preparing financial reports
-ensuring compliance with relevant laws, policies, and regulations
-performing strategy implementation and communication to the stakeholders
-calculating various costs related to healthcare
-engaging with staff to oversee challenges

Converse Bank (Internship)
02.2017 -04.2017

-advising clients on financial services
-processing payments and withdrawals
-practicing bad debt management
-promoting the bank's services
-conducting customer satisfaction surveys