Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3


3 years of commercial experience as a Business Analyst: 1.5 years in outsourcing, 1.5 in product.

Domains:

• Fintech
• HR/Staffing
• Healthcare

Responsibilities over the course of career:

Business Analyst at Paymentop.
from May/2022. Current position.

Domain: Fintech(2 products: Payment Services Provider, E-Wallet)
Responsibilities:
• Leading integrations with payment providers
• Full cycle of requirements activities
• Development of technical documentation
• Data analysis with Tableau for data-driven product decisions
• Interface prototyping

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Business Analyst at ITCraft
Nov/2020 - Mar/2022

Domains: HR/Staffing, Healthcare
• Technical documentation development.
• Requirements elicitation from stakeholders.
• Vendors technical and market analysis.
• Concept analysis and development at the discovery stage of a project

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Billing Analyst at Namecheap Inc
05/2018 - 10/2020 

Domains: Domain registration, hosting, and SSL services.
• Customer support in Billing-related areas.
• Creation/elicitation of high-level requirements for support
systems.
• Internal operations analysis and optimization.
• High-level interface prototyping for particular tools in support systems.
• Creation of technical documentation in the customer-support area.