Position: Video content creation
Category: Marketing
English level: upper
Years of experience: 4

Founding member of a Blockchain project (GDPCoin)
CUSTOMER SUPPORT

• handled customer complaints and resolved issues in a timely manner
• answered customer questions and provided information about products and services
• maintained customer records and updated customer information in the database

COMMUNITY SUPPORT MANAGER

• oversee the activities of the community members
• resolve issues members of the community face
• organise AMA sessions between the team and community members