Position: Customer Success Manager
Category: Other
English level: fluent
Years of experience: 5


I have over 2 years of experience as Customer Success Manager in the AI space working with some of the highest tier customers across the whole of EMEA. In my role, I have constantly been hitting G$R and N$R numbers all the while converting our customers from single-year contracts to multi-year ones.

Helping my customers drive change management in their organisation through software adoption and realising ROI from high-value use cases.

Prior to that, I worked as an SDR where I built up a new approach to Outbound Outreach using tools like Outreach.io, Linkedin Sales Navigator, Zoominfo. 
I have constantly overachieved my targets and mentored new SDRs coming on board. Experience across various industries and markets.