Position: Project/Account/Customer Success Manager
Category: Project Manager
English level: fluent
Years of experience: 7

Being able to grow partnerships and keep clients happy as a result of setting clear expectations and successful project delivery.
7 years in IT mainly on Project and Account management roles. Was a part of partner relations and customer success team in a WordPress agency with the focus on establishing contact, negotiation, setting partner expectations, collecting requirements/preferences, communication, conflict management, and partnership growth.

Most experienced with WordPress and Magento projects.

- Handling multiple projects of different complexity while providing full customer support;
- Daily involvement with project management from design phase to completion;
- Adhering to timeline and budget;
- Team management and resource planning;
- Oversee accounts and interact closely with clients to initiate new work and resolve concerns.
Open to positions that:
- are client-oriented rather than sales-focused;
- do NOT require heavy technical involvement/technical degree.