Position: Customer Success Coach
Category: Other
English level: fluent
Years of experience: 9


How can I help you? 
- How to get a job in IT in Customer Success/ Customer Support/ Account Management
- How to move from Customer Support to Customer Success
- How to grow to a team lead of the Customer Support/Customer Success department
- Group consultations for Customer Support departments: how to overcome burnout, how to handle chats/tickets efficiently, communication techniques with difficult customers
- Group consultations for Customer Success departments: churn, how to make upsells, how to renew contracts, how to work with clients from different countries