Position: Customer Support Specialist
Category: Support
English level: intermediate
Years of experience: 1.5

- Good feedback from customers.
- First response time 1 minute.
- Completed SEO courses.
- Attracting new users for the company through good technical support.
My duties included technical support to users in writing, sometimes via video link.

I used Kayako and Intercom to communicate with clients.

Also, my daily tools were Postman, DevTools, Asana.

I want to develop in Technical Support.
I want to maintain a high level of technical support and help users solve their problems.