Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2

I have a Computer Science degree and a programming background.
I have a vast experience working in international teams, both in the industry (product/outsource) and in academia. I can effectively communicate and build trust with people in technical and non-technical positions. I'm a quick learner who enjoys challenges and is able to work independently. I also love taking initiative and coming up with ways to improve the status quo.

Skills:
- 2 years of combined experience as a Business Analyst / Technical Writer
- Bachelor's degree in Computer Science
- Experience being a software engineering and R&D intern
- Fluent English (C2 level, both written and spoken)
- Experience in the following domains: web/mobile applications, AI/ML, telecommunications, advertisement and marketing, construction
- Knowledge of SDLC and Agile methodologies
- Strong communication and presentation skills
- Strong analytical skills and attention to detail
- Experience handling client communication and requirements elicitation
- Assisting clients/POs/PMs in scope planning & task prioritisation
- Leading Discovery sessions (gathering and documenting business and technical requirements, estimating project scope, creating a roadmap, assisting in budget estimation)
- Developing user stories
- Assisting in the wireframing process
- Writing internal and external documentation (product user guides and FAQs, support SOPs, API docs, release docs, security docs)
- Reviewing and giving feedback on marketing documentation, service documents, sales presentations, and UI tooltips
- Managing the structure and content of the internal and external knowledge bases
- Working closely with Product and Support teams
- Assisting the Support team with new requests and managing technical trainings
- Knowledge of git and experience with github/gitlab
- Experience working on Windows, Linux and macOS machines

Preferred domains: healthcare, fintech, AI/ML.
Looking for remote-first opportunities with flexible working hours and covered medical insurance.
Part-time offers are also welcome.