Position: Customers support
Category: Support
English level: upper
Years of experience: 0.5

I had the opportunity to work in a Canadian environment, on the crossroad of various cultures, accents and languages, which gave me the idea of the work ethics, which is inherent to the Western world.
Speaking of relevant experience, I have an overall 6-months experience in CS department.

I used to work as a Customers support representative for an online-based organization, oriented toward Western market. I was responsible for communication with customers via phone and e-mails, following up with their orders/issues, settling the disputes.

My next experience with CS Department was in Canada, where I worked for a real estate company, as both customer support agent and receptionist. 

Besides, I volunteered a lot in Ukraine, Poland and Canada, which helped me to level up my communication skills. 

I would also gladly consider any training/apprenticeship in the Marketing field.