Position: Middle Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 2

My greatest strengths are my attention to detail and my ability to convert vast amounts of vague and unstructured information into clearly defined requirements.

Strong communicative skills along with analytical and critical thinking have helped me to excel in my previous roles.

I’m not easily distracted, which means my performance is very high.

I have broad experience in retail as well as skills in creating, mapping and analyzing business processes. Furthermore, I have first-hand experience with CRM\ERP systems UML\BPMN\Sequence diagrams skills.

I'm willing to learn and open to acquiring new skills.
Business Analyst

Dec. 2020 - Now.

Business processes evaluation and implementing solutions;
Requirements gathering;
Defining configuration specifications;
Translation of business requirements to technical tasks;
Working closely with clients & technicians;
User acceptance testing support;
Delivering quality control, ensuring solutions meet business needs and requirements;

Head of Marketing and Sales

Feb. 2020 - Oct. 2020

Development and implementation of strategies to attract corporate and individual clients;
Development of a strategy for the development of the hotel complex;
Launch and control of the marketing department.
Control and accounting profitability of the enterprise and all budgetary services;
Control of the development and launch of the portal of the hotel complex;
Deployment of new tools in sales (Telephony, CRM);
Organization and analysis of business processes within the complex;


Offline Project Manager

Jun. 2018 – Feb. 2020 

Development and implementation of strategies to attract and develop customers;
Development, delivery and control of the implementation of the sales plan;
Control the fulfillment of key performance indicators;
Provide vision for the development and expansion of the department;
Develop and implement tools to increase team engagement and effectiveness;
Monitoring the market of potential clients;