Position: Help Desk
Category: Support
English level: intermediate
Years of experience: 3

Instaling Windows Server`16 with DNS, Active Directory by my own
Quality Manager Assistant  July 2013 – October 2015
R.I.S.K. Company (Baku)
	Monitoring compliance with quality standards in the subordinate units:
	Collect feedback from customers: work with complaints, feedback on the work of the branch, based on these data - proposals for improvement.
	Participation in the resolution of disputes between branches regarding clients.
	Conducting internal audits: checking the work of sales managers, programmers and other employees to ensure quality, interviews with managers.
	Development (together with the manager) and organization of a corrective action program.

IT – Administrator Associate  October 2012 – July 2013
R.I.S.K. Company (Baku)
	Support HR by entering all employee and newcomers into the company's database. 
	Verification of all data on all employees of the company and monitor employee access to certain management functions in the system.
I want to find myself in IT