Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 6

I developed packaged CRM solutions, e.g. for webinar lead processing using only visual design tools (no-code) incl. integration, data processing, lead scoring rules and automated workflow for follow-up.
7+ years of experience as a business analyst and consultant in CRM and integration projects for customers with B2B and B2C businesses in different domains: telecom, logistics, finance, e-commerce, etc.

- eliciting and analysing business requirements
- analysing business processes, preparing optimization and automation solutions and presenting it to a customer
- designing custom logic and solutions using visual development tools (no-code development)
- creating BPM and BRM solutions
- implementing no-code solutions including workflow automation, integrations, data processing logic, scoring rules, etc.
- demonstrating software solutions for customers, including pre-sales stage
- conducting trainings for business users and business administrators, including how to use and support/enhance designed no-code solutions
- preparing training videos
- running webinars
- writing stories for developers from requirements
- customer support
- planning, coordinating and monitoring work of project technical team
- working as liason between customer and project technical team
- managing backlog and releases

For the last 5+ years I work full-time remote only
My passion lies in working with no-code tools and utilizing them to develop solutions to solve business needs of my customers. I believe they are the future for providing business with quick solutions that are easily scalable and can be supported by non-technical users.
Full or part-time remote work with flexible schedule.