Position: Project Manager, Product Manager
Category: Project Manager
English level: fluent
Years of experience: 3

1. Organizer of the Dutch-Ukrainian media campaign
(2015 - 2016, Kiev-Amsterdam).

2. 5 products delivered and implemented (web/mobile development), 3 of them simultaneously.

3. Software Product Management specialization by Alberta University; 
Coaching Skills for Managers specialization by the University of California in Davis.

4. Scrum Institute Product Owner Certificate.
Project Manager: 
-Performing initial business analysis 
-Achieving stated project objectives. 
-Giving direction and support to project team. 
-Providing project reports to the required standard and deadlines. 
-Establishing, tracking, and maintaining project schedules. 
-Monitoring new project information as it emerges. 
-Tracking project deliverables using appropriate tools. 
-Assessing project issues and developing corresponding solutions (risk management).

Team Lead:
-Updating the team and management about all new -implementations, strategies, tasks, holidays and requests
-Structuring and organizing the team’s workflow
-Implementing and tracking team's KPI metrics 
-Developing and supporting team's working strategy
-Conducting team meetings
-Training and coaching staff
-Performing SEO-activities in the Dutch language

Customer Care Representative
 - Providing technical support for Mac OS X, Windows, Android and iOS Applications (incoming/outgoing calls, emails, and remote sessions);
 - Working with teams in different time zones;
 - Working with CRM and billing systems;
 - Maintaining training documentation.

Organizer of the Dutch-Ukrainian media campaign
-Organizing the entire project from start to finish in the framework of the Dutch Ukraine–European Union Association Agreement referendum; 
-Running a PR-campaign and holding press-conferences; 
-Managing crowdfunding and finding sponsorship; 
-Synchronizing all necessary departments to ensure all setups and activities were executed in a timely manner; 
-Organizing all partner and client events for relationship building; 
-Processing post-event summaries, invoices, and critiqued execution of event; 
-Conducting workshops and lectures in the Netherlands in Dutch to enlighten the audience about the current situation in Ukraine.
Ready to leverage my 3 years of client-facing experience, analytical and negotiation skills, and expertise in the project management field into a project manager role in an IT -company where extensive experience will be further developed and utilized.