Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 1

- Multiple improvements in the work process and the development of procedures and rules of work with team;
- Development of a new work process of the company;
- User training;
- Market analysis, analysis of sales and other performance indicators of the dealer network;
- Development of operational standards, procedures, regulations and guidelines;
- Preparation of contracts, acts and reports;
- Control over maintenance of the CRM database;
- Maintaining an online dealer portal
Experienced in the requirements elicitation techniques (document analysis, interviews, surveys, brainstorming, workshops, observations).
Business analysis;
Development and control of the implementation of the enterprise policy;
Audit of the enterprise activity;
Development of trainings and motivational programs;
Analysis of the competitive environment;
Customer service quality control;
Experience with Power BI