Position: Fraud Specialist
Category: Other
English level: upper
Years of experience: 4


2019-2021 Play Support Agent at Plarium

Investigating game situations and answering
user questions;
Processing bug reports and compiling
technical reports;
Interacting with team of developers, testers,
and game designers;
Replenishing knowledge base of project:
writing articles, answers to frequently asked
questions;
Improving self-service systems for players,
optimizing processes and tools.


2021-current Fraud Specialist at Plarium 

Analyzed large amounts of data to find
patterns of fraud and anomalies.
Evaluated customer data to identify and
prevent fraudulent activities.
Conducted forensic analyses of financial
records to identify fraudulent activity and
accurately report findings.
Collaborated with team members to discuss
fraud trends and brainstorm methods to
combat this type of crime.
Contacted customers directly to notify of
fraudulent activity and minimize impacts.
Reviewed reports and individual transactions
which appeared suspicious to uncover
possible fraudulent activity