Position: Lead Generation Team Lead
Category: Sales
English level: fluent
Years of experience: 1.5


Lead Generation Team Lead
GrowTech 
Remote (current position)

Lead Generation Manager
Orchestra Sales
Remote
Lead Generation Manager 
Benamix 
Lviv, Ukraine 
Software development company driven by ambition to find the best solution 
Update and maintain company database of qualified leads and manage lead tracking Contact leads via e-mail, Linkedin, Upwork, Guru, PPH and other tools and follow them up. Research and identify leads through various different channels. Research and outreach pools of potential clients in professional  networks and other platforms within focus markets, campaigns. Initiate the first contact with potential clients, load them to CRM. Communicate with potential clients (influencers, decision-makers)  until further transfer to Sales Manager. Set up online and offline meetings. 

Service Desk Technician 
EPAM
Lviv, Ukraine
EPAM Systems, Inc. engages in the provision of software product development and digital platform engineering services. Knowledge Base updates Keeping affected users informed about progress Resolution and recovery of incidents not assigned to resolution  groups. Resolution confirmation and closure of incidents. Detecting potential trends and liaising with problem management  where applicable. Request resolution or escalation to responsible parties. Monitoring the status and progress toward resolution of all open  incidents. 

Risk Analyst
Company Name: PayPro Global Inc.
Dates Employed Jul 2019 – Sep 2019
Analyze data and anticipated potentially fraudulent behavior.
Cooperate with English speaking customers from all over the world.
Evaluate transactions risk level.
Check accounts and ongoing transactions to detect potential frauds.

ICG websolution 
Support Specialist
Company Name: ICG websolution
Dates Employed: Sep 2018 – Sep 2019
Provide outstanding customer service via phone, chat, and email.
Resolved product and service problems by clarifying the customer's complaint, determining the root cause of the problem, selecting the best solution to solve the issues.
Identified and escalated priority issues.