Position: Business/System Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 2

Analysis and consulting in the field of management. Meetings with customers, definition of requirements, development of technical specifications, instruction's and create BPMN. System settings/changes/additions in software. Testing the system and identifying errors in the functionality of the system.
• Analysis of needs. Identification of business requirements, functional and non-functional requirements.
• Modeling business processes using notations (UML, BPMN, BRD, Wireframe).
• Formation of technical requirements (specifications) for software.
• Preparation of project documentation for software development [Creatio] and [Webitel].
• Testing the system and identifying errors in the functionality of the system.
• Technical support for administrators and users (on the customer's side, as well as remotely).
• Working with the database. Formation of simple SQL queries.
• System settings/changes/additions in software [Creatio], [Webitel]
I can develop and translate into reality and test projects on the CRM-system [Creatio], and electronic telephony [Webitel], as well as their analogues. Ready to consider any suggestions.