Position: Account Manager / Sales Team Lead
Category: Sales
English level: upper
Years of experience: 8

Main achievements:

-  monthly income from the customer base has been increased three times in 6 years of sales department management;
- signed several large contracts, finding extraordinary solutions to meet customer needs. As a result, one new service was introduced in the Venbest services list and 2 new ways of providing services were identified;
-  signed contracts and built strong relationships with large B2B clients. Among them are "Novus Ukraine", "Adidas Ukraine", "LPP Ukraine", "Tedis Ukraine", "Octagon-Outdor", "Big Media".
-  built strong warm relationships with customers, which allowed to reduce the outflow of customers compared to the average company figure.
Hi! I`m currently looking for an opportunity to continue my career as an IT Account Manager.

I worked at security company "Venbest" for 15 years. 12 years of them I worked in the sales department. Last 6 years I managed sales team of 5 managers. My main responsibilities were:

-   building, development and maintenance of strong long-term relationships with key customers and B2B accounts;
-  control over the achievement of the sales team main goals and objectives;
-  possessing of a competitive team spirit and desire to achieve and exceed monthly sales targets;
-  coaching the sales team and supporting them in negotiations, training them how to increase the average contract bill using cross-sell and upsell opportunities;
-  full cycle management of large and medium projects of key accounts;
-  work with possible risks and solving issues on a daily basis;
-   administrative work in the CRM-platform (Bitrix24, OneBox), preparation and analysis of sales reports in order to improve the results of sales team;
-  personal negotiations and closing with new key customers;
-  active participation in strategic sessions on the development of various departments (marketing, service, branches, development and implementation of new CRM).
no lead generation