Position: Support Engineer
Category: Support
English level: intermediate
Years of experience: 2.5


Total experience: Dec 2019 - Present
Responsibilities: 
• Working with products for business intelligence, image recognition, Gamification and providing support on them.
 • Solving incidents and problems by personal forces or jointly with the development department. 
• Participant in 4 projects as a consultant and in 1 as a TechLead. My responsibility is to prepare meeting agenda and minutes, hold client meetings with an analysis of existing problems and a proposal for possible solutions. 
Working with OLAP, creating jobs, rolling out improvements, working on implementation, writing instructions for clients and the team for further use.
• Hold a team meeting and mentoring new team members on the project
Personal qualities:
Hardworking (never give up and not afraid of difficulties), fast learner, purposeful, creative and sociable. I have a skill of working with people, teamwork skills, leadership qualities. 
Accurate, assertive, and adaptable professional who can effectively multi-task in challenging situation and meet critical deadlines. 
The main goal of my work is to qualitatively satisfy the needs of the client, avoiding or smoothing out conflict situations. 
I don’t limit myself studying exact sciences.