Position: Delivery Operations
Category: Other
English level: upper
Years of experience: 9

Developed continuous process improvement and implemented initiatives to meet the strategic goals;
Increased the company's revenue in 2020 by 14% despite the corona crisis by optimizing and securing customer satisfaction;
Negotiated existing agreements with customers in order to protect company's interests and to reduce the existing risks;
Managed bench in order to maintain the high-level rate of utilization;
Coordinated team's rotation in order to maintain the desired level of margin.
IT manager with more than 9 years of experience working with customers and delivery teams as a Sales Manager, Account Manager, and Key Account Manager. 

Currently, I'm leading the Account Management department and am happy to be a part of company's growth. Being a responsible manager of a team of 17 people, my aim and philosophy is to support the business in achieving its strategic objectives.
I would love to apply my existing experience and help your business to grow.
At the same time, I continue learning from the exciting world of IT business and would appreciate the possibility to discover something new while working at your company.