Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5

Languages: English (Upper-Intermediate), Japanese (Pre-Intermediate), Ukrainian
Professional Experience:
1. Private English tutor | Self-employed
09.2019 - 31.12.2021
a. Provide private instructions to individual or small groups of students to improve academic performance, improve occupational skills or prepare for students.
b. Identify, develop or implement intervention strategies, tutorial plans or individualized education plans (IEPs) for students.
c. Prepare lesson plans or learning modules for tutoring sessions according to students needs and plans.

2. Customer Support (Support Engineer)
03. 2021-present
a. Responding to client IT support requests.
b. Providing technical support on-site or via remote-access systems.
c. Offering solutions that meet the needs of the client.
d. Working with Jira, Confluence, and CRM system.