Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1

Over 20 new projects ( education) have been launched. A new client base has been created.
Over 1,000 (export) certificates were issued, and the amount of receivables decreased by 30%.
Support in the project "The Chornobyl sarcophagus".
Betroot Academee Mentership as IT PM. 
Working alongside Project Manager on planning and execution phases;
Customer requirements gathering, user stories’ preparation;
Managing project administration (documentation, estimates and budgeting,reports);
Work with Waterfall, Kanban, Scrum artifacts on Trello, Jura, bords.

Searching and managing customers (Internal CRM).
Courses programm selection, presentation, adaptation
according to the client's needs.
After-sales сustomer support.
Development of promotional materials, meeting
summaries.
Market analysis of training services. Representing the
company at exhibitions and business forums. PM/Key Account Manager
Control and documentary support of EU exports.
Preparation of the orders and acts of work performed
in 1C.
Customer service, work on debt. Export Manager
Translation and creation of shipping documents
(English/Ukrainian): contract, invoices, instructions.
Maintaining coziness at the office.
Contacts with the currier services, warehouses.
Preparing Advance Statements on business trips. Estonia, Office Manager