Position: Cloud and Application Support
Category: Support
English level: fluent
Years of experience: 7

Implementation of Account Opening across 20 Countries
Implementation of Account Opening on LEO (UBA Chatbanking) across 20 Countries with Apple Business
Message
Creation of Vericash Version 2
Creation of Vericash Version 2 . An upgraded version of Vericash (A consolidated portal for support customer
on the UBA mobile banking across Africa, USA, UK and France.
Blockcard Request on LEO
Customer will be able to Blockcard immediately and automatically on Chatbanking.
Database Upgrade
Upgrade of the LEO database (Postgres) from 9 to 12
Implementation of Self Service on LEO
Created a first of it kind self service customer complaint service directly on the chatbot which is routed
directly to the resolution team and TAT assign
Implementation of Account Opening across 20 Countries
Implementation of Account Opening on LEO (UBA Chatbanking) across 20 Countries with Apple Business
Message
Creation of Vericash Version 2
Creation of Vericash Version 2 . An upgraded version of Vericash (A consolidated portal for support customer
on the UBA mobile banking across Africa, USA, UK and France.
Blockcard Request on LEO
Customer will be able to Blockcard immediately and automatically on Chatbanking.
Database Upgrade
Upgrade of the LEO database (Postgres) from 9 to 12
Implementation of Self Service on LEO
Created a first of it kind self service customer complaint service directly on the chatbot which is routed
directly to the resolution team and TAT assign