Position: Project Manager, Scrum Master
Category: Project Manager
English level: fluent
Years of experience: 3


3 years in IT Project management.
Managed the following types of projects:
- Proprietary products development - Real Estate SaaS solution; Brochure & Report Generation App (2 teams - 14 people).
- Custom development projects based on Salesforce - PropTech (8 people team, T&M), Retail (3 people team, fixed price), Telephony (fixed price)
- Discovery phases for Salesforce-based projects (fixed price).
- Outstaff (T&M, dedicated team). 
Main duties and achievements: 
- Managed projects through the whole life cycle, within agreed baselines (scope, schedule, budget) and success criteria.
- Performed project planning, inc.all activities in the process group.
- Prepared Roadmaps, BRSs, SoWs, User stories mapping, etc.
- Was a Servant Leader to teams: organized working processes/reacted to changes/removed impediments to help teams and POs to deliver high-value increments - defined DoD, DoR, introduced backlog managements rules, re-defined PBI structure; rebuilt process to match Scrum; introduced empirical planning, facilitated quality gates introduction, e.g. performance, automated and end-to-end testing; added project metrics and correct usage of story points, etc.
- Successfully facilitated meetings, and conducted retrospectives.
- Introduced risk management process in my projects.
- Selected resources for the project, built, motivated teams, set expectations depending on the project, established product cross-team cooperation.
- Participated in Performance reviews of team members, worked with RMs on establishing individual goals and objectives for some team members, interviewed candidates, created position profiles, etc. 
- Established communication channels with the clients.
- Facilitated, and built trustful relationships with clients resulting in contract extensions, SoWs for the next phase signing, good feedback, and cooperation ratings. 
- Worked with other PMs on PMO processes improvement.

Further desired carrer development: Product Owner/Product Manager