Position: Тестировщик
Category: QA
English level: upper
Years of experience: 0


Luxoft, Kiev                                           October 2018 till present
Legal Officer
 Check and Organize sending all Luxoft documents(all Luxsoft Legal Entities(LE) to signing from LuxContract system , average amount 700 documents\month
 Administrating the LuxContract(from hereon LuxC) system:
Re-assigning tasks in the system to other approvers;
Adding\deleting documents on certain stages if needed;
Helping initiators of the LuxC with technical advice on ‘how to’ manage certain system peculiarities ;
Search of certain document in the system upon request
Dealing with local (Ukrainian) signing of hardcopies(make a clean copy of the approved document in order  to send it for signature, help re-sign the document after second round of review)
 Manage stages of signing if there is a need to change them in the system
 Adding templates to the system 

LuckyLabs, Kiev                  October 2017 till September 2018
Support specialist (English  language)
mainly responsible for client support on music web-page 
talking clients through problems with payment;
monitoring other problems clients might have encountered on the web-page.


Sedoc Digital group, Kiev      Februry 2017 till September 2017
Junior technical support agent(Italian language)
mainly responsible for the smooth running of computer systems 
monitoring and maintaining computer systems and networks;
talking staff clients through a series of actions over the telephone, to help set up systems or resolve issues(mostly in Italian);
troubleshooting system and network problems and diagnosing and solving hardware or software faults;
monitoring of Kaspersky security system.