Position: AdOps
Category: DevOps
English level: intermediate
Years of experience: 7


Senior Lending Specialist, CCLoan, Kyiv
Jun 2019 - Jun 2023

- Assisted clients with improving fnancial health by counseling them on excessive spending
and borrowing.
- Analyzed potential risks and evaluated loan products to identify suitable options for
customers.
- Assisted customers with completing loan applications and other paperwork.
- Approved loan applications based on customer creditworthiness and provided detailed
fnancial advice.
- Explained very technical fnancial information to applicants in easy-to-understand
language.

Technical Support / Verifcation Manager, OSV, Kyiv
Nov 2016 - Apr 2019

- Verifed new customers' accounts.
- Delivered base-level IT support to clients.
- Resolved customer complaints and concerns with solid verbal negotiation.
- Supported customers with account issues.
- Worked with customers having data connectivity issues.
- Overfulflled the verifcation plan two months after joining the project and always
succeeded.