Position: Head of IT (CIO)
Category: Other
English level: upper
Years of experience: 11

•	A digital transformation was carried out in the company, which resulted in the development of 4 IT systems;
•	In 2 months from start to release, an educational system (LMS) was implemented, which made it possible to provide the service remotely during the pandemic. The system continues to be actively developed and improved.
o	Number of users - more than 5 000; 
o	Customer satisfaction rate over 94%; 
o	Server uptime - 99.2%;
•	For 4 months implemented a system for holding exhibitions, which will hold exhibitions online.
o	Number of users - more than 10 000; 
o	Server uptime - 98.6%;
•	In 5 months from the start to release, an educational system for secondary schools (LMS) was implemented, making it possible to provide services during hostilities in Ukraine and beyond. The system continues to be actively developed and improved. 
o	Number of users - more than 900; 
o	12 schools in Ukraine, 3 schools in Cyprus;
o	Customer satisfaction rate over 96%; 
o	Server uptime - 99.6%;
•	Implemented BAS ERP financial system;
•	Formed the HelpDesk department. Wrote task response standards (servicing more than 500 employees in Ukraine and abroad). Increased the efficiency of the incident and problem handling by 40%;
•	Formed a development department that included: 3 Project managers, 4 Back-end developers, 2 QA, 2 Front-end developers, and DevOps, and more than 20 people on outsourcing.
Experienced CIO with experience in education, edTech, and consulting is looking for a role as CIO, Head of IT, or IT Project Manager.
I have 10 years of IT experience as CIO, Head of IT (>6 years), and Project Manager (~3 years).
My project experience includes experience in managing web development in companies (from product idea, and team building to project release and bringing it to self-sufficiency).
I also have experience in digital transformation in the company. Experience in forming IT services (customer support department, writing response protocols, and so on).
I have experience multitasking as a BA/PM/Product Owner on multiple projects simultaneously. In the course of work, I develop a complete understanding of the project, making decisions on the project's priorities.