Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 0.5

- Master degree in Software engineering, Donbass State Technical University, 2009-2014.
- Manual software testing, QATestLab, Sertificate №0811, 2015.
•	Upper-Intermediate English;
•	Maintenance of the educational database and website;
•	Experience of website layout and manual website testing;
•	Excellent communication skills and experience in a customers counselling;
•	Solid ability to learn and develop new skills rapidly;
•	Strong knowledge of  HTML and CSS;
•	Basic knowledge of SQL and programming skills;
•	Teaching experience.
I am looking for a Customer Support Specialist position in IT company with friendly team and opportunities for the career development. In return I will try my best to contribute to the work of your company's Support division via helping customers qualitatively and in time.