Position: Customer support
Category: Support
English level: fluent
Years of experience: 9

I have had the chance to engage in numerous projects and this allowed me to work with different teams, departments, and consultants with different backgrounds and experiences. One of my major accomplishments is the successful testing and implementation of our Core system Chequepoint.
I have acquired over 9 years of experience working on different levels of Customer support, collaborating together with my team of professionals to resolve issues as effectively and efficiently as possible. 
Exposures like these have enabled me to boost my problem-solving, time-management, and team coordination skills, hence allowing me to provide Outstanding Customer service. I also have a good team spirit and I am eager to work with little to no supervision on a wide variety of projects. I am passionate about customer service and helping clients solve technical issues and knowing that I've had a positive impact on someone each day is highly rewarding and motivating to me and I plan to advance my career in this line of work.
I have had the chance to engage in numerous projects and this allowed me to work with different teams, departments, and consultants with different backgrounds and experiences. One of my major accomplishments is the successful testing and implementation of our Core system Chequepoint. 
I have also worked on different technologies like SMART Help desk , API testing, Oracle Flexcube, Weblogic Administration, VMware, PL/SQL, XML, and others.
I provide Outstanding Technical Customer service and I am passionate about customer service and helping clients solve technical issues knowing that I've had a positive impact on someone each day is highly rewarding and motivating to me and I plan to advance my career in this line of work.