Position: Technical Communicator, UX Writer
Category: Business Analyst
English level: fluent
Years of experience: 4

Key achievements:

- Establishment of internal communication about the department's achievements and new releases.
- Managing the TW team: workflows, templates, policies.
- Building the comprehensive user documentation for IDE.
- Launching a new lead source: landing pages (for IDE).
Professional experience
- Copywriting / editing - 11 years
- Technical writing (documentation) - 3.5 years

Skills
- Different text styles depending on TA
- Easy writing of complicated technical processes
- Creating user guides, tours, release notes, emails, overview videos, feature videos, developers documentation, etc.
- Software testing (manual)
- Creating landing pages & different marketing materials
- Designing (structure, texts, managing process) web pages and sites.

Expert in Ukrainian and Russian, advanced/fluent English, intermediate Polish, and beginner Spanish.

Work Experience
Technical Communicator, Ciklum
since June 2018
- Project documentation: describing new features in frames of the new releases.
- Video tutorials about the key functionality of the systems.
- An onboarding pack of documentation for newcomers.
- Internal communication. 
- SDLC: changing an approach to developing systems from 'silent' releases to including in a release process TW, creating release notes, updating documentation, sending notifications about new features to a specific TA (depending on a system).
- Knowledge Base: creating a library of all the manuals.
- Internal TW regulations: policies, workflows, templates.
- Internal developers documentation.

Technical Writer, Softheme 
December 2015 — May 2018

- Creating the documentation of a new IDE from the very beginning on my own.
- Continuously updating and maintaining it, including screenshots and videos, both Win and Mac versions.
- Writing feature descriptions from sketches, communication with developers to clarify technical details.
- Creating user guides and instructions, articles about some features.
- Preparing text notifications for implementation into the IDE's UI.
- Creating release notes about new versions of a product.
- Testing software.
- Creating landing pages (designing, creating text copies, collaboration with designers, approving with stakeholders).
- Managing website (WordPress, Umbraco).

And much more.
I want to create an interesting, outstanding, cutting-edge product or service in a team of professionals. Adore working with texts as well as designing web pages or applications. The ideal job for me is one that gives me opportunities to grow, values my professional skills, and takes care of me :)