Position: Project Manager/Product Manager
Category: Product Manager
English level: fluent
Years of experience: 7

•Grow talents (mentored and developed: 2 Line Managers, 2 PMs)
•Ensure Business Continuity through coordination of Cross Centers back up system setup for Digital Social Media departments (30 % coverage of activities)
• Deliver Green Belt DMAIC resulted in
+25 % effectiveness of resource
management (from 50% to 75 %).
•Engage Partners for scope increase of
services +10 FTEs for Web Content
launching permanent contracts.
•Drive team to deliver improvement of
40 % of time spend for Website Content
Update during the site migration
process.
• Monthly Operational Review Coaching
program resulted in a maturity increase
of 88 % of Reviews with Partners moved
from basic to expected or advanced level.
• Leading migration of Global Initiatives
Repository from excel
Project and People manager with the + 7 years' experience. Interested in Project / Product Management role to add value to the delivery cycle considering customers' needs and expectation.

Website Services Supervisor • (E-content, Digital Marketing) :
Oct 2020 ‐ Present - Nestlé Business Services (Lviv, Ukraine)

 •Lead Website Content Management and UX/UI Team of 20+
employees, manage stakeholders' expectation and projects. 
 • Staffing/Recruitment; Talent management 
 • Managing relationships with key business partners, act as SPOC, ensuring partner expectations are met following Total Service Quality.
• Process management of website services: web content editing (Drupal CMS), website migration process, UX/UI website optimization (Google optimize, GetFeedback, Glassbox). 
• Responsibility to organize workflow, manage resource and risks, delivering projects within budgets, documentation.
• Present Brand Website services for new Partners
• Creating Service Agreements for new scope of services or new Customers.
• Manage +10 projects simultaneously.

Global Performance Acceleration Coordinator :
Sep,2018 ‐ Oct,2020 - Nestlé Global Business Services (Lisbon, Portugal)

•  Support Continuous improvement services set up in NBS Lisbon
• Coordinate the implementation and execution of Continuous improvement programs and Total Service Quality services across 7 Nestle Business Centers across the world.
• Training and coaching Continuous improvement Teams in NBS Centers to evolve Continuous Improvement mindset in the organization.
• Coordinate preparation of Operational Master Planning for  Global E2Es, identify opportunities for global initiatives.
• Encouraging globalization of improvements across NBS Centers through identification, prioritization, and initiatives´ portfolio planning with Global Operation Leads.
• Track and manage NBS Centers NPS results 
•  Cooperate with Continuous improvement and TSQ Teams of NBS Centers to ensure the sustainability of operational performance, alignment of Partner's needs, define triggers of Operational Partners perception and required improvements. 
• Implementation of Coaching Program to raise maturity and quality of Monthly Operational Reviews with Partners, strengthen Market Account Leads capabilities to positively influence NPS