Position: Junior Project Manager
Category: Project Manager
English level: upper
Years of experience: 0

Functional responsibilities:
Team management of 10 people;
Еstimate and schedule work in a store to achieve the business goals;
Hiring, adaptation, motivation and supporting of the staff;
Keep track of a high level of customer service;
Ensuring and controlling the execution of KPI in store;
Manage reports and necessary documentation
Resolve conflict situations between members of a team or with customers
Achievements: 
formation of an effective team where I raised two managers 
Improving workflows in the store
Increase in KPIs against the previous year (conversion, complex, sales volume)
Won the "Best Manager 2020" award with the lowest percentage of dismissals for the year
My previous work was as a Store Manager at MD Fashion. During my time in this role, I successfully facilitate the work of the team, set up processes, find weaknesses, and make calculations of performance indicators. I have gained valuable skills in leadership, communication, organization, conflict management.

With my knowledge and skills that I received in the course of EPAM Project Management School and experience in Pet Project(Online Store), I can help your company achieve its upcoming goals.