Position: TECHNICAL SUPPORT LEAD, CUSTOMER SUPPORT, MONITORING
Category: Support
English level: upper
Years of experience: 1


B2 English, Advanced Russian;
Working with ticket systems:(CF,SD, JIRA)
Advanced skills in troubleshooting
Windows PC, Mac OS, Android, iOS
platforms;
Working with MS Office Ехcеl, Word,
Access, Adobe Photoshop, Flash
programs;
Basic knowledge of developing and
working with SQL-databases
Extremely motivated to constantly
develop my skills and grow
professionally.honesty, purposefulness,
responsibility, sociability, ability to
organize a team, a balanced character,
high level of stress-resistance,
energetic. Leader mindset, Proactive,
Hard-working and Result-oriented with
proven analytical and problem-solving
skills.I consider myself to be a good team
player. Honesty and constructive criticism
will be appreciated, they will motivate me
to improve myself.