Position: Support Engineer
Category: Sysadmin
English level: upper
Years of experience: 6

2014 - 2017 I was working for production enterprise which produces electronic devices and software.
Among other duties I was testing new devices and software, finding bugs, making reports, giving advises for improvement and implementing new features.
One of the enterprise’s products was a software and hardware system, which was based on Linux, running MySQL database and Apache, so I learned the main principles, network structures,
work via console (terminal). Also worked with virtualisation software.
In 2016 I started to learn programming, have certificates of finishing CS50 and Python 2 courses.
Finished upper intermediate English courses (the highest level that was available for that time, If I waited half a year I would have been accepted for advanced level). Have the certificate.

In 2017 I took a post of the Senior Support Engineer. Were working with Zendesk and Jira software to communicate with clients and raise the bugs to the developers. Were permanently working with Linux OS, XEN/KVM virtualisation technologies, MySQL/MariaDB databases, storage (iSCSI, LVM) and networking.

At the beginning of 2022 took a post of a support engineer at another company where I'm still working. Learned Kubernetes, EKS, AKS
Support Engineer