Position: German customer support manager
Category: Support
English level: intermediate
Years of experience: 6

I am able to learn very quickly and I can analyse very well and understand the connections and processes.
- searching and communication with customers through  different channels;
-creation of proposals;
-processing of customer complaints and warranty cases;
- participation in meetings between sales and  product team to collect information needed to support the sales and service processes.
I want to work directly with companies from Switzerland or Germany as a freelancer.