Position: Manager of Customer Support/Success / Head of Customer Support / Operations Manager
Category: Support
English level: fluent
Years of experience: 11

Managed to keep team 100% operational, during Russian invasion, and minimized impact on business from Customer Support/Retention prospective.
I have been working in customer support sphere since 2010 and in support in general since 2003. I've been a part of teams in 5 organizations and have 10 years of team leading experience and about 2 years of official team management background. Was assisting with Customer Support teams and processes creation and management and successfully built 2 teams on my own. My current job involves management of couple of teams (inventory, sales, training and billing), building processes and optimization of current flows, hiring, tracking and evaluation of employees.
- New Challenges 
- New Experience in the same sphere or a different one 
- Career growth 
- Stable schedule (optional)