Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 2.5

I'm the result-focused professional who possesses strong management skills with regard to client satisfaction. Over 10 years of Customer Care experience, over 5 years in Project Management and over 2 years in IT. Exceptional communication skills, united with a strategic vision based on wide and strong process&people management flows allow achieving required results under pressure and aggressive deadlines. Acquired experience in delivered projects grants solid expertise in next areas: Video on demand, Fantasy league games, GTD apps, Insurance, CRM, CallCenter. Practical knowledge of classic and agile software development methodologies. Delivered over 10 projects and dozens of optimized business processes in different sectors.
Scrum, Agile, Kanban, Waterfall, Web Development, Jira, Confluence, Tempo Planner plugin, Omni Planer, CRM system implementation, GTD, Business Process Optimization, Business Process Automation, Team Management