Position: Content creator, Copywriter, SMM, PR specialist, Junior marketing specialist
Category: Marketing
English level: upper
Years of experience: 1.5

Finished courses in SMM, Content marketing, Marketing strategy, Basics of SEO and Copywriting.

Have a couple of cases.
Working in Kromtech (computer software company) as a Customer Support Representative. Communicate with native speakers from the USA, and Great Britain. Providing customer with billing information according to CRM. Dealing with unsatisfied customers/hard cases. Working with Salesforce and Vindicia.