Position: Product Owner (CSPO) / Business Analyst
Category: Product Manager
English level: fluent
Years of experience: 5

• Built successful in-app loyalty game, making mobile app trend at #1 on AppStore and Play Market for weeks
• Launched Premium loyalty program in the biggest telecom company in the Caucasus
Certified Product Owner with 5+ years of experience in the Telecom sector and some experience in Banking. Proven ability to lead cross-functional teams, manage product roadmaps, and deliver successful products that meet customer needs. Skilled in Agile methodologies, product strategy, user research, and stakeholder management. Adept at identifying customer pain points, defining product vision, and executing product development initiatives.

At Product Owner position, I:
•	Developed and launched new product for mobile app using gamification strategy, resulting in a 300% increase in app users within the first month of launch
•	Led strategic company project of SaaS integration (project duration 14 months), resulting in improved system efficiency and user experience (details in projects section)
•	Created the Premium Loyalty program, offering exclusive perks and benefits to increase loyalty and customer retention
•	Developed and launched new telco products and services that continuously bring revenue to the company, using market research and customer feedback to identify opportunities and drive innovation
•	Collaborated with UX/UI designers and developers to define and prioritize product features and requirements using Figma and product backlog, ensuring a user-centered approach to product development
•	Conducted user research and A/B testing to identify pain points and improve the customer experience, leveraging insights to optimize the product roadmap
•	Managed the product lifecycle from ideation to launch, working closely with cross-functional teams to ensure timely delivery and quality execution using Agile Methodologies
•	Managed stakeholder expectations and communicated product updates to executive leadership

Skills:
•	Agile methodologies (Scrum)
•	Product management software (JIRA, Confluence, Asana)
•	Prototyping and wireframing tools (Figma)
•	Analytics tools (Python, STATA, SQL)
•	Web development technologies (HTML, CSS)
•	Data visualization (Tableau, Power BI)
•	Microsoft Office

Languages:
•	Azerbaijani (native)
•	Russian (native)
•	English (advanced)
•	Turkish (intermediate)
• Experience in larger-scale projects
• Expand my professional network worldwide