Position: customer care
Category: Sales
English level: fluent
Years of experience: 3


•	Answer and directing visitors and phone calls to relevant members of staff; Processing directing mail and incoming packages deliveries.
•	Delivering excellent experiences to our walk-in guests, greet visitors and direct them, engage, answer and resolve any queries that they have.
•	Entirely responsible for replenishing and taking stock of office supplies and inventory.
•	Being a point of contact for a range of staff and external stakeholders.
•	Ensuring that all visitors and staff adhere to and observe all COVID regulations as provided by the Ministry of Health and providing.
•	Prepare and collate all documents for opening client files and opening the files. Once opened, ensuring that all the files are delivered to the Director’s office.
•	Overseeing the attendance register and giving a report to the Director on who has reported to work and who has not.
•	Providing admin support to Director’s office, Warehouse, Operations and Move Coordinator teams.
•	Performing other clerical receptionist duties such as filling, photocopying, printing and scanning
•	Supervising and overseeing the Office Assistant to ensure the office environment is clean.