Position: IT Business Analyst or Project Manager
Category: Project Manager
English level: fluent
Years of experience: 11

Success of the Projects I was involved in; Development and maintenance projects on Tax administration for State Revenue Committee, Data Migration project for one of the leading financial institutions in Europe, professional growth of subordinate colleagues.
5 years of experience in IT
•	Complex IT projects and teams management in multinational environments (development and maintenance project on tax administration for State Revenue Committee, Data Warehouse migration project) 
•	First-line communication with stakeholders on project activities and progress
•	Strong experience with Agile project management
•	Requirements analysis and verification with the Client
•	Supervision of BAs team
Оver 10 years of experience in banking:
•	Bank CRM customization based on the business needs
•	Requirements elicitation by using different techniques and tools: interviews, document analysis, observations
•	Bank CRM Business processes optimization and automation
•	Experienced in requirements analysis and elicitation for Contact Center support software (Intranet, CRM, AS-Bank)) 
•	User guides, documents and trainings on new solutions
I would like to continue my professional path as PM and/or BA in a friendly and supportive environment. Would like to share my experience and to expand my knowledge base.