Position: Customer service representative
Category: Support
English level: fluent
Years of experience: 3


While I was working at Shell, I made sure I maintained a solid customer relationship handling questions and concerns with speed and professionalism. I received and placed customer service telephone calls. Also, I was in charge of resolving customer complaints, managing database records, and drafting status report on customer service issues. I helped in the proper growth of the company, and I have good experience with them.