Position: IT Service manager (Operations, Infrastructure)
Category: DevOps
English level: upper
Years of experience: 11

Teams management, Distributed teams. Design and support IT Service catalog and SLA. 
Help improve Infrastructure at distributed offices. 
Creating first-line IT support 
Developing KPIs for the operational team.
Implementing ITIL v.3 methodologies (Service Operation, Service Transitions).
I have over 10 years of experience in IT Operational departments and over 15 years of general work experience in different roles. I used to work as system administrator, manager, director, operation project manager, as well as worked on my own business.  I am concerned that my strongest work competencies are:
- project planning and executions
- business development
- disaster Recovery
- communication
- people management
- requirements elicitation and analysis 
- product management
My personal features are: self-motivated, ready for new opportunities and knowledge, always search for the most optimal way of solving the problem.