Position: Junior Recruiter
Category: Recruiter
English level: upper
Years of experience: 3

Customer Care
-combined demanding job within US timezone while studies at University;
-conducted service with HIPPA certification requirements;
-among highest-rated customer support agents in the company (response time, customer satisfaction, management evaluation);
-onboarded and trained new employees;
-provided numerous recommendations for customer service process optimization.
Recruitment:
-successfully passed basic Recruitment Course at Mate academy.
Hi, I’m Sola.

Willing to deliver exceptional candidate sourcing and screening services to help companies find the best match for the role.

During my previous customer service experience at international company I’ve developed advanced communication skills, ability to listen and assist people in a caring manner.

Advanced Foot & Ankle Clinic (Washington, the US)
Customer Service Specialist (remote), July 2020 - July 2023
processing and resolving customer requests (phone, chat, fax)
obtaining and updating patients` information
insurance verification and referrals from insurance companies
filing and maintaining medical records
Gambling