Position: Customer support
Category: Support
English level: upper
Years of experience: 2


So my first experience of working was in the call centre. During my time at this work, my responsibilities included easily empathises and professionally communicates with callers, suggest solution end, responded to customer request for products, services and company information. Also handle question and service complaints, build trust in relationship with customers to better understand needs. After I moved abroad and around two years, I worked in the hotel as customer service representative. So here. Also, I help customers with questions and complaints give to them information about products and services. Insure the satisfaction of our customers and provide upscale, guest  service experiences for clients throughout their stay.