Position: Support .NET Developer L4 / Data Analyst / Support Team Lead / business trips as a plus / Open for new opportunities
Category: Support
English level: upper
Years of experience: 7

More than 10000 successfully closed incidents by realization of  CRM system's additional business logic using C#, SQL, JScript, Javascript, debugging errors (MS Visual Studio, MS Debugger), query (SQL, Firebird, Oracle) writing...
Average satisfaction score - 9.7.
Effective employee and client coaching.
SQL, C#, SourceTree, coaching, Customer Service, bugfix, debugging, RCA, CRM, Retail, 7 years of customer support experience (1st, 2nd, 3rd levels, team lead) .

My strengths:
1) establishing contact and building long-term trusting relationship with customers
2) equally balanced interaction with business- and technical-minded people
3) support experience of one of the top CRM application on the market as well as one of the top application for Retail business in all possible customer support roles
4) coaching of employees and customers
Want to combine my 7 years of experience in Customer Support (1-4 levels), 1 year of management experience (Team Lead of Support Team) and desire to work with 50/50 interraction with people and data. 
Want to find a project, which will be useful and influential for society.
I want to work with a product that is close to me and I sincerely believe in his favor.
More interested in "programming"-oriented position rather than in "system" oriented position.
Business trips for me is a plus.