Position: Director of Operations, CEO
Category: Other
English level: fluent
Years of experience: 8


2022/23 

Employees relocation coordinator.
Emergency action plan implementation (instructions for employees and clients, meeting schedule change). 

Bench management
Company operations meeting structuring.
Contract base renew   

Pre-sales and sales: 
Meetings with new leads as a part of the executive team (CEO backup) 
Created and implemented outstaff project onboarding ( 2 projects successfully started May-June '23). 

Preparing and proofreading proposals for new clients 
Coordination of the pre-sales with the steps (Delivery/Recruitment/Sales)
 
Project onboarding/offboarding process guidelines. 
Implementing KPIs/bonus system for the Sales team. 

Account manager for 5 projects at the same time (USA, EU) : 
Fin. tech, Healthcare, E-commerce, Entertainment. 

contact review, updating rates, client coordination with next steps, payment schedule, projects ramp-up/ramp-down plan,  projects onboarding/offboarding coordinator, and problem discussion. 

Quarterly business review with each client (feedback sessions and next quarter's RP review)
Product company (preferable), flexible working day, possibility to work remotely.