Position: Junior Project Manager
Category: Project Manager
English level: upper
Years of experience: 0

I am proud of the fact that I was not afraid to change my job profile at the age of 28. Because I feel that being a PM is my calling!
Binotel
Manager (administrator) Of Quality Control
05/2021 - 07/2022
Kyiv
direct communication with existing customers by phone;
handling and resolving difficulties (technical, financial, administrative) that the client has encountered while using the company's services;
working with negativity and resolving conflicts (verbally and in writing);
monitoring the resolution of difficulties and control customer's satisfaction after solving their questions or complaints;

M.Loshadka
Content-manager, Assistant to Director
09/2019 - 05/2021
Kyiv
execution of boss's assignments (communication with suppliers, quality control of service performance, communication with services for showroom); preparation and assistance in the shooting of items;
preparation of photo content and uploading it on the website and Instagram page; communication with clients;

Charity Foundation "Adopt Don't Stop"
Volunteer Photographer
01/2019 - 09/2019
Kyiv
creating photo content for homeless animals to help them find a new home sooner;

Vsi Svoi
Department Administrator of the store
07/2017 - 05/2018
Kyiv
support of inner working processes of the store; quality control of staff's work; formation of work schedules;
work with brand's representatives;

UAmade
Junior Administrator of the store
09/2016 - 07/2017
Kyiv
personnel management; solving administrative issues; merchandising;
I would like to join a team of specialists in my field in order to continue learning and developing. And for my part - to apply my planning, quality control and problem-solving skills.