Position: Customer Success Manager
Category: Other
English level: fluent
Years of experience: 3

I've been a member of the success management team since it was only being built and have experience of building the processes from scratch.
I helped to build a process of client offboarding.
I've got about 4 years of experience in customer support and 3 in success management. Through these years I've worked with various CRMs (Desk, Zoho, Zendesk, Salesforce, Creatio) and resolved tons of clients issues. I am working as a success manager with corporate clients and enjoy being an important part of their journey with our company. However, I'd be excited to start working on a new project if the project is worth it.
I love challenges and feel passionate about solving people's problems. However, I also feel like developing products further in future. So, I'm looking for a role where one can grow into a product leader and there is no better way to build a good product than communicating with your users and customers first.