Position: Project Manager
Category: Marketing
English level: fluent
Years of experience: 3


CRM Manager/Product Manager

- Conducted analysis of markets and competing projects. Coordinated project launch on iGaming platforms.
- Found and configured the optimal CRM platforms for communicating with users.

- Created a hiring list for each project. Took part in recruiting, created and reviewed test tasks and held interviews. Trained new team members to work
with the iGaming platform, CRM system, CMS system and task management
(Jira, Confluence).
- Trained Support and VIP teams: helped the Support team in solving issues; set
the appropriate tasks for the technical team in case of errors in the platform's
operation; participated in the development of the VIP program and
communication with VIP customers; monitored the quality of work of these
departments.

- Developed a concept and design for a site gamification system. Set up user
segments, sent out targeted offers, and launched A-B tests. Developed and set
up starting chain and system letters, a bonus system, set up web push notifications. Created and configured a telegram bot to communicate with customers via Telegram.
- Held communication with external teams: with the platform/providers on adding new games and functions; with the affiliate team on the cost of attracting for various types of traffic; set up special offers for streamers and their audience.

Content Manager


- Writing and publishing content for a various activities : promotions from
providers, tournaments, affiliate reviews, etc.
- Writing, setting up and launching reactivation and triggered email and promo
campaigns
- Supervising copywriters and designers: task management, delivery control and
work approval
- Managing cooperation with translation agency: promo translation, pages and
emails translation
- Setting up and testing bonuses and offers for casino users
- Adding and customizing new games and providers, providing analysis of best
performing games and adjusting casino lobby accordin




Content manager

- Hiring and supervising multilingual team of copywriters working on creating
news, SEO texts, guest articles, etc.
- Creating concepts for promotional videos and hiring multilingual voice over
actors (Chinese, English, Polish and Czech)
- Ensuring partners' compliance with the agreed terms of information placement
- Creating concepts for various types of graphic content (banners, article
covers, etc.) and task management for designer