Position: Junior QA Engineer
Category: QA
English level: fluent
Years of experience: 2.5

- Reported dozens of bugs to Jira, Bugzilla, created checklists for internal testing of new tools and processes.
- Successfully finished IT Project Manager course in QALight training center.
- Internship in a German technical university as a part of a master's degree.
- A lot of business trips around Europe.
- Prevented product’s global issues in the early stage, a lot of successful escalations to the dev team.
- Improved feedback from support to PM by implementing new metrics and carrying regular meetings.

I also have an active life position: enjoy diverse hikes, traveler, bicyclist, and skier. Passionate about electrical vehicles and stay tuned with the last news of EV manufacturers' race and developing a small project of smart EV charging. Learning Swift in my free time.
I've been working in IT already for almost 3 years as a Senior Technical Customer Support. The position is a kind of proxy between the customer and the developers teams, which is also in close touch with Product Management.

I used to work in multi-cultural environment as some of my colleagues and management are located in Denmark, the US, and China.

Despite of this, I have an experience in:
- Reporting bugs.
- Strong knowledge of QA methodologies and approaches.
- Analyzing issues faced by customers, conducting meetings with Product Management.
- Submitting feature requests and creating user stories.
Looking for a challenging position in a company with a product or project that requires a technically minded employee. Will be a great advantage if corporate ideology will encourage me for future achievements and inspire me to make a huge effort in providing the best service.