Position: Support Team Lead
Category: Support
English level: upper
Years of experience: 2


During the previous role at "BitMedia" as Team Lead Support Specialist, I am training and mentoring new team members, creating key tasks for the development and support team, searching for the optimal solution of clients and the team problems and processing incoming requests from customers through Zendesk ticket system. I have excellent knowledge of computer fundamentals like MS Office and Jira/Confluence. I worked with crypto and NFT.