Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 7

Many positive reviews on Trustpilot from customers about me and the company
Experienced Customer Service Agent with 6+ years in the industry. Skilled in multi-tasking, problem-solving and communication. Proven track record of providing an excellent customer experience. One important thing that I learned during 7 years in this field that also helped me to stay in it is that the customer, no matter who they are, always deserves one thing - respect. From respect comes all the rest.

MotoCMS.com (Product Company) 2016 - to this day:

Duties:
- tech support for a website builder via help desk, chats, emails and phone calls
- project manager role, helping the clients build a site according to their technical task (communication between the client and the developers)
- quality assurance role (quality control of tickets of other technical support employees)
- sales experience (targeted sales environment, hot sales)

Currently only have Tech Support & Sales duties in the company.

Looking for a new product company where I can bring value with my existing skills and learn some more along the way.
I hope to find:
- performance and salary review, bonuses
- less bureaucracy and micromanagement
- a friendly team where I can bring value

Optional:
- medical insurance