Position: Junior Project Manager
Category: Project Manager
English level: fluent
Years of experience: 0


English and German tutor, Zaporozhye, Ukraine (October 2020 – Present)
Work both individually and in groups, work with different age categories, effective communication with clients, individual management of each student.
 Developing a personalized training program to help customers achieve their goals.
 Delivered best-in-class customer service with positive customer feedback
 Creating realistic time estimation and managing schedule with each student
 Supervised and lead 2 groups of Language summer camp on my own
English school manager, Lingua link, Zaporozhye,Ukraine (Oktober 2021 – March 2022)
Supported operations in the school as well as managing events throughout the day. Supervising about 50 different schedules of our clients. Effective communication with potential clients, explaining why our school is their choice if they want to learn languages effectively.
 Responsible for controlling the schedule of every client and teacher in the school and making time estimation about how quickly our clients can reach their goals.
 Effective communication with vendors, who provide school with books and other necessary for learning languages materials
 Mitigating conflict situations between teachers and client, understanding how to be a conflict mediator
 Holding an event to celebrate the anniversary of the opening of the school
The main thing for me is experience and strong desire to be useful part in the company. I want to get into a team where I can develop as soon as possible in an area of interest to me.