Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 1


- Communication with customers in chats, email
- Experience with Jira, Confluence
- Diagnostics of problems received from customers
- Work with Grafana 
- Sales research;
- Ability to work efficiently both independently and with a team
- Ability to multitask
- Ability to work night shifts
- Stress-resilience
- Great attention to detail
- Ability to work remotely
- Experience with both Mac and Windows OS

I am proactive, self-motivated and ready to learn and develop