Position: technical support
Category: Support
English level: upper
Years of experience: 2


Hi, my name is Dmytro, I`m 21 y.o., and I`m living in Ivano-Frankivsk, but I have opportunity to change it if needed. My last job was an operator at the "Nova Post" for more than year. During this time, I improved my communication skills, by speaking with more than 300 unique custommers every day, team work, because my first branch counted 12 colleagues, also, I became more responsible, by working with money and expencive parcels. Mostly, I worked at the computer, using CRM systems and Service Desk to contact the supports. From my point of view, I am good at resolving conflicts, which are an integral part of working with clients. Besides I always ready to help my colleagues. I learn work easily because I put it first and I don't like to feel that I don't know something.