Position: DevOps engineer
Category: DevOps
English level: upper
Years of experience: 4


PortaOne, Inc., 2015 — 2017
Technical Support Engineer
- Technical support of complexTechnical support of complex Linux-based enterprise systems;
- Operation and monitoring of high-load production databases, billing systems,
- VoIP soft-switches and customer web-portals;
- DBMS administration;
- Software and hardware issues troubleshooting;
- Direct discussion of issues with customers via e-mail;
- Planning, scheduling and performing system maintenances;
- Performing duty lead routines (task distribution, new employees education, escalation initiation).

MageMojo LLC, 2017 — present
Technical Support Engineer
- Technical support of Amazon AWS-based hosting product;
- Technical support and monitoring of server infrastructure;
- Optimisation and troubleshooting of customer Magento installations;
- Direct discussion of issues with customers via ticketing system.
Feel stuck in Support and thus looking for a Junior DevOps position to work on something interesting. It would be ideal to have the possibility to learn and develop skills in a friendly and open-minded team.