Position: Compliance officer | Fraud manager | Transaction monitoring | KYC
Category: Other
English level: pre
Years of experience: 3

I have certain skills to quickly learn any new information, which allows me to quickly climb into the TOP 1 on the KPI, which will give a certain boost to any business. 
     I have a sufficient level of multitasking to process several clients at the same time, their documents, or to process client requests through various services such as ZenDesk, Slack, Jira. 
     I have successfully completed the course and established practical skills in AML and CTF. I can recognize and classify suspicious activity. I understand the potential risks of Politically Exposed Persons (PEPs), persons on sanction lists and negative media.
     Successful integration into shift work, 12-hour work and night shifts are not scary at all. I can work successfully both from the office and remotely, and also can devote time to training newcomers.
Back Office Officer at Capital & Currency.com
Kyiv, UA | 03.2021-03.2023
•	Working and verification clients from different countries (UK, Europe, Australia, USA) under different types of jurisdictions that comply with CySEC, FCA, ASIC;
•	Carrying out transactions that were not conducted automatically;
•	Working with financial transactions, withdrawal/refund of fiat/crypto;
•	Identification of suspicious financial transactions that require special control;
•	Onboarding and request for verification and approval of documents as part of the KYC registration process;
•	Verification that the company's KYC and AML procedures are strictly followed;
•	Timely and thorough review of Politically Exposed Persons (PEPs) vetting notices, sanctions and negative media;
•	Investigating and responding to AML alerts and transaction monitoring;
•	Demonstration of strong analytical skills in risk assessment of potential clients;
•	Verification of the authenticity of documents with the help of available software and training;
•	Detection and notification of fraudulent applications, rejection of those that do not meet the agreed evaluation criteria;
•	Communicating with various departments to convey customer inquiries or customer cases that require special attention via Slack, ZenDesk, Jira.

Customer Service Specialist at Maxi Group International
Kyiv, UA | 08.2020-03.2021
•	Outgoing communication with a cold, warm, hot customer base;
•	Working with clients from the CIS - UA, RU, BY, KZ, UZ, MD segment;
•	Selling the company's products over the phone. Closing new clients, maintaining long-term relationships, returning interest in the company's products to old clients;
•	Work with various types of customer documents.
I want to get into a company that does not stand still and has certain plans and goals. I want to develop in such a company, to give my all to a company and a good product.