Position: Project Manager
Category: Project Manager
English level: pre
Years of experience: 3

He dealt with a significant number of projects, which he led and successfully completed.
Skill in establishing communication between teams, vendors, stakeholders, and managers.
Ability to analyze received tasks and decompose them for technical support teams, DevOps teams and others.
Proficiency in specific monitoring systems (Appdynamics, Grafana, Elastic, Zabbix, Opsgenie, Statuspage, and Dynatrace), and quick adaptation to new ones.
High resilience developed during military service.
Successful project management and 100% commitment to set goals.
Working with other systems like Confluence, Camunda, Jira, PTE, and various banking software.
Ability to monitor and provide project reporting, determine the scope of possible work, manage resources, and more.
Raiffeisen bank:
- Implementation of a post-mortem culture that resulted in a reduction of incidents within the company.
- Writing new instructions, documentation, and conducting training sessions for colleagues.
- Conducting audits of L2 teams to identify strengths and weaknesses within the process framework continual service improvement (CSI);
- reduced the number of incidents by implementing a predictive monitoring system
- Implementation of the new Dynatrace monitoring system, enabling more efficient monitoring of company systems.
- analysis of errors in business processes;
- Improvement of relationships between teams, fostering better collaboration and communication.
- Vendor comunications (UPC, Diya, Credit Bureau, Ecommerce, Bakotech, etc.);
- Traning for large namber of employees;
- Optimization of the bank process;
- Ambassador post-mortem culture.
- Reduction of incidents by implementing new monitoring systems.