Position: customer service representative and salesperson
Category: Support
English level: fluent
Years of experience: 2.5

Won employee of the month at pick n pay 3 times.
Received and answered emergency and
non-emergency calls.
Recorded the important details of the conversation.
Addressed problems and suggested
solutions.
Received and dispatched orders.
Gave feedback to the upper management.
Handled customer complaints.
Analyzed customer feedback.
Answered questions about company's
services and products.
Processed orders and transactions.
Marketed special offers to customers via phone and email.
Maintained business-client relationship.