Position: Customer Support Representative.
Category: Support
English level: fluent
Years of experience: 3


Education
Graduated from Kharkiv National Pedagogical University named after G.S. Skovoroda.
Foreign philology faculty.
Higher education, from 09.2014 to 12. 2019 (5 years and 3 months)
Bachelor's and master's degrees in English and Spanish languages.

Professional and other skills

Fluent English ( Upper-Intermediate around Advanced)
Zendesk
Jira
MS Outlook
Google Sheets, MS Office software package
Customer Support experience
Replying to customer's reviews on a Store
Spanish language ( Intermediate, (Certificate))
Experienced at translation (English)

Additional Information
+Well-experienced and reliable 
+Extremely hard-working
+Tolerant
+Proffessional at English grammar
+Responsible
+Positive
+Communicative