Position: Business analyst / Implementation analyst / Project coordinator
Category: Business Analyst
English level: fluent
Years of experience: 3

Top accomplishments:
My team successfully finished up a long-term integration project costing the company more than 12€ thousand. Also, I learnt from scratch a functional block estimated at more than 20€ thousand, developed not by my team, reconfigured it, and made a presentation of the block to prove that it is worth the money.

Other results:
- Planned system implementation phases for three projects and prepared basic organizational documentation for them, for the first time in the company history
- Drove the initiative to use sprints in one of the biggest projects and configured Jira for that purpose
- Provided online technical support for more than 10 projects as business analyst and project coordinator: created tasks to fix bugs and develop new features, tested them, presented to the customers, controlled the deadlines for the tasks 
- Designed new features and processes based on bpm’online platform for such blocks as: accounting, product engine, contact life-cycle (loan origination and disbursement, debt collection, up-sale), integrations (contact-center, credit bureau, 1C, other BPM-systems)
- Prepared more than 15 technical documents (technical designs, test-cases, instructions, recovery plans and others)
Experienced software implementation analyst with 5 years of experience in IT, qualified to perform the software implementation and development process during all project phases, from initiation to closure, on a business analyst or a project coordinator position.

Experience in different industries and products, including CRM, ERP, MIS. Proven ability to work both in product and outsource companies.

Main skills:
- Requirements gathering, formalization (BRD, SRS) and management
- Product/project backlog management
- UAT
- Pre-sale requirements gathering and presentation
- Project management and coordination

Main knowledge: SDLC, BABOK, PMBOK, Web and mobile applications development.

Domains: Banking, Finance, Healthcare.

Additionally: application architecture design skills, deep knowledge of blockchain technologies, focus on features implementation details in terms of data flow.