Position: UI/UX Designer
Category: Design
English level: fluent
Years of experience: 3


I have 3+ years of experience supporting businesses in building user-centric products by creating simple and seamless design solutions to complex problems. 

WORK EXPERIENCE 
Product Designer
 - Designed and implemented a cashback feature that resulted in a 65% increase in customer retention.
- Worked closely with Co-founder and PM to decide on the best way to scope our KYC flow, Referral system and Cash back feature.
- Consistently leveraged knowledge of our product and competition to propose market strategies that increased adoption by 24.3%. 
- Conducted usability testing to gather customer feedback, and understand their underlying motivations for saving dollars with us. 

Product Designer
- Led the end-to-end design of the mobile app which bridges the language-skills gap in learning and attracted 10,000 direct users in the first 6 months of the release. 
- Drove adoption through marketing design for social media and billboards that increased the app download rate by 42%.
- Worked closely with engineers to understand product constraints during the design stage to improve development efficiency and fix design bugs after implementation. 
- Paired with the UX research team to carry out user research and usability testing to identify gaps and improvement opportunities.
- Prioritised inclusion during the design process, leading to improved accessibility for all users. 
- Designed a connected design system that increased the team’s work rate and ensured consistency across all platforms. 

UX Designer
- Led the design delivery of the mobile and web app across the team to provide a savings solution for the underserved in Nigeria. 
- Utilised knowledge of our product objectives and competitors to enhance customer experience. 
- Collaborated with cross-functional teams to determine optimal app features. 
- Created detailed prototypes to evaluate the savings flow with our target audience. 
- Proactively shared feedback with designers to help them develop a broad range of solutions narrowed down based on functionality.

TOOLS
- Figma 
- Adobe XD 
- Photoshop 
- Google Workspace 
- Miro 
- Notion 
- Jira 
- Confluence