Position: Business analyst
Category: Business Analyst
English level: fluent
Years of experience: 4


Business, Analysis
Documentation and specification skills:
- user stories, flow process diagrams, use cases, vision, SRS;
Writing and editing technical publications supporting internal web applications. Deliverables included end-user documentation, REST API reference, test cases, release notes;
Other skills and experience:
Creating and prioritizing product backlog;
User acceptance testing;
Conducting product demos;
Visual modeling (creating wireframes and prototypes using Axure, UML activity diagrams);
Improving processes;
fluent in German.
Domain: ITIL, Service Desk, Knowledge Management, Project Management and Bug tracking tools.
Industry: B2B, banking
Technologies: SQL; T-SQL; OOP