Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 2.5

- NPS grew for 9 out of 13 clients (4 clients remain stable in their evaluations): from "detractor" to "passive" for 4 clients, from "passive" to "promoter" for 5 clients,  
- leading commercial side of the new analytical platform implementation: 70% of internal adoption throughout 6 months + 10% the client penetration with limited demo opportunities, 
- full implementation of Client Engagement Model for the key clients, 
- silver "Simply Excellent" award in 2020 for proactive go-to-market approach.
Key responsibilities at previous positions:
•	coordinating cooperation between different departments (project team, finance, legal, sales) to reach commercial goal of the project;
•	supporting high level of stakeholders engagement through regular meetings and collaborating with the project team;   
•	leading client relationships through joint business planning, trends sessions, analytical reviews, etc.;
•	project (both internal & external) management: coordinating and securing buy-in from internal stakeholders, providing clear communication to team members, managing the implementation process to meet the deadline and adhere to the requirements; 
•	identifying business opportunities for the client and addressing them with the relevant solution; 
•	owning annual commercial planning and contract renewal process for the key clients, negotiations.

Experience in  managing processes in a dynamic international environment, successful new projects implementation, and solid organizational skills enable me to work focusing on systematic problem solving with high-level attention to details. The analytical mindset enables me to approach the tasks strategically, as well as prioritize and schedule my time appropriately to meet the deadline.