Position: Account Manager/ Customer Success Manager
Category: Sales
English level: upper
Years of experience: 4


Building strong long-term relationships with customers

Keeping in touch with clients on a regular basis to control their satisfaction level

Negotiating contracts and agreements to maximize profit

Invoicing, handling overdue, aftersale supervising

Communicating with decision-makers, identifying upsale opportunities

Monitoring budgets, preparing reports

Finding solutions to the various issues during project delivery, ensuring proper communication between clients and the delivery team

Attending demo meetings to control the client feedback

Legal paperwork

Meeting clients Offline at the offIce, organizing workshops with project team