Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 1

Quality Assurance, Ukraine (QaTestLab)
June - July 2022
The Fundamentals of Software Testing
Kyiv – Customer/Technical Support

-Hands-on experience with Windows/Linux/Mac OS environments
-Good understanding of computer systems, mobile devices and other tech products
-Ability to diagnose and troubleshoot basic technical issues
-Familiarity with remote desktop applications and help desk software (Freshchat)
-Excellent problem-solving and communication skills
-Ability to provide step-by-step technical help, both written and verbal