Position: Sales / Customer Service Manager
Category: Marketing
English level: fluent
Years of experience: 4


Succeeded in getting 60% of old customers return back to the company and became active customers.

Training junior staff on the importance of customer service in a business.

Negotiated prices and terms as well as preparing sales agreement.

Passionate about bridging the gap businesses have with their customers.

Handling and processing of expenses sheets and invoices.

Succeeded in winning back an angry customer with effective communication skills and good customer service skills.

I am very much knowledgeable with Microsoft word, Excel and PowerPoint presentations.

Worked together as a team in different sectors of the company to facilitate the process of a new product.

Create irresistible offers on products and services to customers and highlight how each product solves customer needs.

Neatly and correctly maintained customers contact lists and database to continue customer-business relationships.