Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 4

1. Developed and effectively launched a project implementation system that was as clear to customers as possible, with a user-friendly process for the implementation team. 
2. Created a single transparent channel of communication with customers (about 300 people from different departments) - improved the quality and speed of communication, effective planning of project implementation, and analytics on closed tasks. 
3. Developed a media plan for all channels of communication with the target audience (10,000 - 12,000 people). It directly influenced the success of project implementation and the team's responsiveness to sudden changes in the customer experience.
4. Worked with implementation team projects (from idea to launch) that met the needs of the target audience and increased NPS (Net Promoter Score).
5. Participated in the development of content to warm up the target audience and further support (collecting feedback, generating instructions, news digests, and rapid adaptation of materials on feedback).
1. Working with the game studio, leading Hidden projects. Evaluating 3D stage before full approval of the scene by the client.
Assigning and issuing tasks to the BP and HP team (post-processing the scene) taking into account the specific skills of the performer (interior-exterior, greenery, light-complex scene)

2. Gathering information from customers (within the company) about significant changes and projects for the target audience.

I am creating a content plan/media plan for implementation projects, testing different content formats, and evaluating the effectiveness of the implementations.

I am preparing materials for communication with the target audience (different formats of content: texts, videos, visual content, etc.).

Setting technical tasks to specialists (copywriter, designer, email marketer, analyst).
Coordination and filling of the knowledge base (FAQ) for the target audience.

Project management of tNPS collection (launched monthly): communication with the contractor; organization of working group meetings; preparation of reports; setting tasks for analysts; preparation of information plan; analysis of survey results.


Worked with: Jira, Confluence, Notion.so, Trello, Todoist, Slack, Zoom, Figma, Miro, Typeform, Toggl Time Tracker, Customer.io, Mailchimp, LPGenerator, Tableau, Aidayapp.com, Tezis, Airtable, Bitrix 24, Sunsama, iSpring Free Cam 8, Bandicam, OBS Studio, Notepad++, PS Adobe Photoshop, WordPress, Usedesk, Omnidesk, HTML, letter layout.
1. Opportunity to work with professionals in their business.
2. Interest of the company in the development of its employees, and support.
3. To new technologies - yes, to creative projects - yes.
4. To use English and have the possibility to raise the level of English.

Willing to consider proposals in related fields.

Not interested in sales.