Position: Compliance/Risk Manager, Head of Division, Project Manager
Category: Other
English level: fluent
Years of experience: 10


Head of Back Office
Capital.com / Currency.com 
Feb 2021 - Mar 2023

- setting up and managing a team of 20 employees
- ensuring customer-related risks are considered during all stages of the customer journey: onboarding, transaction monitoring and suspicious activity monitoring
- developing and implementing procedures for SDD, EDD, corporate onboarding and monitoring
- cooperation with Compliance, Accounting, Finance and other related teams to ensure smooth processes


Community Outreach Specialist
CrimeaSOS
Mar 2022 - Nov 2022

- coordination of the community outreach programme in Chernihiv region
- managing individual training programmes for communities representatives
- cooperation with other community outreach specialists to achieve the project indicators

Head of AML Division
CEX.IO
Jun 2020 - Feb 2021

- managing AML team of 4 employees
- developing and implementing AML and EDD procedures
- communication with external providers of the services implemented at the platform
- cooperation with other Compliance divisions and relevant teams on implementing the necessary AML procedures on all levels


Team Lead/Senior AML Compliance Officer
CEX.IO
Dec 2018 - Jun 2020

- assisting in managing AML team of 4 employees
- conducting trainings and daily support for the team
- conducting AML checks and submitting suspicious activity reports
- processing particular crypto and fiat transactions


AML Compliance Officer
CEX.IO
Feb 2017 - Dec 2018

- conducting AML checks for the customers
- communication with Support team on correct implementation of AML procedures at their level of conduct
- cooperation with Finance team on transaction processing procedures
- training and supporting new employees
- monitoring, processing and managing fiat and crypto transactions
- identifying suspicious trends and patterns, preventing fraudulent activity


Customer Support Specialist
CEX.IO
Feb 2016 - Feb 2017

- managing a ticket queue
- understanding users’ needs, diagnosing and fixing the issues and troubleshooting
- assisting users with various inquiries regarding the service, account issues, transaction processing
- identifying and addressing users’ questions and concerns
- training new support employees