Position: Recruiter / Customer support / Tutor
Category: Other
English level: fluent
Years of experience: 1.5


Aug 2017 - Feb 2019
International House school" - Odessa
English Tutor
 • Organize classroom lectures and prepare all materials including visual
aids.
 • Identify students with special requirements and create individualized
plans.
 • Assign homework and interesting exercises.
 • Provide feedback based on workload and classroom behavior.
 • Building trusting relationships with students, parents, and other staff.

Feb 2019 - May 2021
"The Black Sea insurance company" 
Customer Support Representative
 • Provision of medical care for people traveling abroad
 • Receiving and making calls in English
 • Maintaining business correspondence in English
 • Solving complex and conflict situations associated with non-insured
cases
 • Organizing full medical care assistance: making an appointment with a
doctor or even repatriation of remains.
 • Managing complex multitasking cases from different countries of the
world.

Oct, 2021 - Mar, 2022
Skyeng: International Online English School
English teacher/Account Manager in Skyeng
 • Providing student with an introductory lesson to clarify student's level of
English, his or her specific goals and settle the deadlines.
 • Create an individual plan of learning language including specific
vocabulary and additional activities and resources that a particular student
may need to fully absorb the knowledge and satisfy the needs.
 • Create a friendly and comfortable environment for productive learning,
constantly motivating students and discussing their strengths and
weaknesses.
 • Using different methods including Direct Communicative Approach to
help students to speak more and become fluent.
 • Guiding the students through numerous functions, and task types on Vimbox
platform and help them with some technical problems which can arise
during the lesson or doing their homework.
I'm looking to find a company where I will be able to work and develop myself, open to any offers.