Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 1.5


Prepared customs documents for international cargo transportation and provided high-quality individual support by email and phone on day and night shifts at EUROTRANS LTD Logistic company from September 2018 to August 2019.
From October 2019 to present I hold a position of Research Analyst at CNET Content Solutions for BestBuy. My responsibilities include processing data from product specifications, photos and marketing descriptions, provided by the vendor or found online and adapting the information to store requirements. 
During my student years i worked as a programming teacher for kids, history tutor, content manager for music store and pet shop clerk, so i have a decent level of finding common ground with people and providing help and services online and in real life.
Now I want to try myself in IT technical support, because I have the necessary skills for this, such as high communication skills, B2 level English, experience of working with large amounts of data, focus on maximum customer satisfaction as well as experience in teamwork and interaction between different teams.