Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 1.5

The last project was challenging and demanding. I had to perform the best quality and quantity simultaneously. 
I've become a Senior Customer Representative in 4 months.
Position: Customer Support Manager  
Company: SupportLab
Project: LevelUp

In this position, I processed requests in chat mode. I have learned to work quickly and efficiently. I had to identify customer needs and help customers to use specific features. 

Position: Customer Support Representative/ Senior Customer Support Representative
Company: Helpware
Project: Vinted

The critical task in this position was to help other agents to solve different cases and maintain the overall rating of the group through numerous processed requests.