Position: JIRA Admin
Category: Other
English level: upper
Years of experience: 3


I have 3 years of working experience in different foreign IT companies from the USA, Israel, Netherlands, and Ukraine. 
With my background experience in Customer Support and later on in IT Support I realized that would be a great use to help other teams create yet simple and efficient workflows in the most popular issue tracking software - JIRA.

Currently, I'm working at a big multicultural tech company with 5000+ employees and supporting 175+ service/business/software projects and also configuring new ones.

During my recent working experience, I've gained experience in:
- customizing JIRA projects with various schemes, complex workflows, screen schemes, permission schemes, and notification schemes
- configuring and supporting Jira Service Management (JSD)
- evaluate plugins, determine licensing needs, and perform testing, installation, and configuration of the plugins
- reporting and dashboards, JQL filters
- generate documentation on workflows and processes implemented

Besides, I also have:
- upper-intermediate English level
- strong analytical skills.
- strong work ethic with good time management skills.
- excellent verbal and written communication skills.
I do JIRA and Atlassian product administration and here is the list of what you should not expect:
- JIRA Development
- extending Atlassian products via code development