Position: Technical Support
Category: Support
English level: fluent
Years of experience: 0.5


Skilled in ticket resolution, technical writing, and utilizing platforms such as JIRA, Confluence, and Salesforce for efficient work management. Proven ability to handle complex issues and provide effective solutions.

Certificates
Google IT Support Professional Certificate - Coursera - 2023

Education
Odessa National Polytechnic University
Information Technology
Computer Engineering
2008 - 2011