Position: Amazon Account Manager
Category: Marketing
English level: upper
Years of experience: 2


My work experience as Amazon Account Manager.
I joined the company right from the beginning of their Amazon department and worked 2 years as Amazon Account Manager. Our strategy included FBM and FBA.  Later, I took charge and responsibility of company’s Amazon department.During that time, I was involved in making Private Label Amazon business and Brand making process (2 times). Amazon division under my management achieved  100% growth in annual sales compared to first year. Additionally, I created around 900 listing during these 2 years. 

My responsibilities included:
-Returns and refunds;
-Feedback;
-Creating FBA shipments(over 10 big shipments);
-A-Z Guarantee Claims;
-Extraction of bad reviews;
-Communication with customers;
-Creating Amazon Posts(over 15 posts was made);
-Amazon Ads(33 Campaigns in total)(Lifetime ACOS 23%, Last month- 18%);
-Sending FBM Orders(over 3 000);
-Helium 10(Cerebro) to optimize Ads;
-Creation and optimization of listings;
-Brandname change(also for all ASINs that were on other brand);
-A+ Content(for all ASINs);
-Making MCF orders;
-Cases via Amazon support;
-SAFE-T Claims;
-Reports.
My experience covers .com, .ca, .co.uk