Position: Team Lead
Category: Other
English level: intermediate
Years of experience: 4


For 4 years I have been working as a manager of a team of 3 to 12 people at different times. Main tasks:
Communication with the team (1-1, meetings, reviews, etc.)
Communication with users, complaints resolution
Assignment of tasks to the team during the shift
Transmission of important news and work information
Making a schedule
Interviews and layoffs
Newcomers onboarding
Finding and implementing opportunities to optimize team work and processes 
Working with project goals
Сonducting researches
Writing documentations and guides
Analytics
Conducting presentations