Position: IT Project manager
Category: Project Manager
English level: fluent
Years of experience: 11

Proven track record of 10 years of outstanding managerial experience in a multinational financial organization, successfully leading and managing an IT department comprised of 3 dynamic business units.
Spearheaded the successful development of a core banking CRM system, utilizing agile methodologies, resulting in a significant decrease in operational expenses.
Expertly led the implementation of the Manage Engine Service Desk software project from the ground up, including thorough requirements gathering and analysis, resulting in a substantial increase in internal customer service efficiency and satisfaction.
Successfully managed the office 365 migration project, including the seamless migration of the organization's users and the optimization of business processes using the SharePoint collaboration platform.
Accomplished the HRIS Agile development project, delivering a seamless payroll software solution, and successfully managed numerous infrastructure and software projects with precision and efficiency.
Highly driven and results-oriented PMP certified Project Manager with extensive experience in managing complex projects from inception to successful delivery. Adept in enterprise architecture, system design, and implementation of information systems, as well as business process establishment and optimization. Possess exceptional interpersonal and communication skills, enabling effective stakeholder engagement and building strong partnerships with clients and teams. Proven ability to analyze, problem-solve, and communicate project requirements, risks, and challenges, ensuring successful project delivery.

Experienced in managing full project life cycles, including requirements gathering, solution development, implementation, and personnel training. Strong skills in information security, compliance, and risk management, with a keen ability to assess needs, identify opportunities for improvement, and implement value-added solutions that streamline operations and drive efficiencies. A creative and innovative problem solver, with the ability to think outside the box and develop comprehensive, cost-effective solutions through close collaboration with stakeholders and implementation teams.

Excels in leading cross-functional teams to exceed project goals, delivering high-quality results on-time and within budget. Committed to continuously improving project management processes and methodologies to enhance project outcomes and drive business success.