Position: Virtual assistant, Administrative assistant, Customer Service Representative
Category: Support
English level: upper
Years of experience: 5

Maintained Customer retention rate above the company average.
Received customer service representative of the month out of 6 representatives, results were based on sales and customer satisfaction. 
Received promotion after one year of employment, due to excellence in customer service and leadership.
Customer service representatives are often a client’s primary point of contact with a company.

My duties and responsibilities as Customer Support include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and assessing customer needs to achieve satisfaction.
I'm passionate about assisting others, solving their issues, and making them feel appreciated, having spent the last years helping clients and virtually assisting customers and business owners who are extremely busy. I learned how to solve a problem quickly and make a good impression.

With my help in also carrying out your administrative tasks, you will be more focused and in touch with your team. This will be done by efficiently managing your calendars and email, helping you with tedious duties like scheduling meetings, taking notes, slide presentations, internet research, data entry, travel bookings, lead generation, etc. so you can concentrate on more crucial issues and become more productive.
To make sure that client activities go as planned, it is imperative that I, as a virtual assistant, maintain high levels of organizational skills, effective communication, and attention to detail.
Being a member of your team will bring a stop to your worries about things like:
1. Setting appointments and scheduling meetings and reminders.
2. Maintaining customer loyalty in your organization via phone, chat, call and email support
3. What to do to meet up with the deadline for getting urgent leads for your projects
4. About your administrative duties.
How can I assist you? Feel free to contact me and let me know your job requirements!
THANKS!!!
I need a thorough explanation of the services you require. 
I need you to let me know what the most crucial component of the task is. 
What are the goals of the project?
Please also let me know which tools you prefer.