Position: Customer support
Category: Support
English level: upper
Years of experience: 2

For 2 years of work as a Customer Support representative, I improved customer satisfaction and received positive feedback. I learned how to communicate with different types of customers, strengthened my stress resistance, and effectively leveraged my naturally well-developed empathy during the communication process.
As a Customer Support representative, I was involved in handling customer inquiries through various communication channels, such as live chat, messengers, and emails. My primary focus was on delivering fast and friendly service to address customer questions and resolve any complaints they might have.
In general, my job expectations revolve around finding a role and company that provides opportunities for growth and development, and allows me to make a meaningful impact.