Position: System administrator
Category: Sysadmin
English level: upper
Years of experience: 4

MTCNA (2022)
Throughout my career, I've garnered comprehensive IT experience across diverse roles, from technical support to system administration. In my role as a Technical Support Level 1, I honed my skills working with dedicated and virtual servers, assisting with customer technical issues via helpdesk, and configuring systems like Zabbix. This foundation was strengthened further in my tenure as a System Administrator where I navigated the IT infrastructure of a sprawling small office, managing Active Directory, GPO, and troubleshooting hardware issues. Beyond these roles, I've taken the lead in supporting 5-7 internal offices across Ukraine, managing IT infrastructure for over 120 end-users. I've been entrusted with the implementation of a unified Cisco Meraki-based network system, crafting business continuity plans, and using tools like ManageEngine for device management and remote control. My commitment to fostering a supportive tech environment has led to consistent troubleshooting successes and infrastructure enhancements. As I comfortably navigate fast-paced environments, I remain focused on my aspiration to further my skills and transition into the DevOps field in the future.
I am not considering a job that involves a two-day shift or any other type of shift work or night shift work.