Position: CEO, COO, PROJECT/PRODUCT LEAD
Category: Other
English level: intermediate
Years of experience: 11


Operational management – 10 years of experience (FINTECH)
	Financial management - 16 years of experience (FINTECH, BANK)
	Companies fields: Fin-tech, E-commerce, B2C Services online and offline.  
	Strong leadership skills, proactive and self-motivated, organized, strategically focused
Responsibilities:
•	Development and implementation of the Company's strategy
•	Optimization of the corporate structure
•	Development of a regional network of offices
•	Implementation of planned budget indicators
•	Development of corporate culture and personal development programs for employees
Achievements:
 •	Hiring employees and developing teams (analytics, HR, marketing, developers, contact centre, support services)
•	development of the reporting system from Excel to DWH
•	Software development process transformation: to BA-Arch-DEV-QA-Serv_Desk
•	Development Principles Transform: from WATERFALL to AGILE (3-week sprints)
•	Launch of formalized processes of recruitment, adaptation, development, retention of employees
•	Rebranding of the company's visual style
•	Launching typical customer interaction processes, FAQ knowledge base