Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 1.5

Achievements:
1. Managed a successful completion of system update on Customer's side, which was initiated several years ago. 
2. Provided technical answers to the queries from Cognizant in a way that leading dev. was amazed. 
3. Struggling with public performance, I took a proposal being a Speaker for English speaking club for the audience of several dozens of people.  
4. Constant learning (over the last few month I've completed Technical course for non-technical people (web&mobile development) and 2 MP courses are in progress.
Dear Hiring Manager,

Over the last few years I've been working with top pharmaceutical companies (Abbott, Novartis/Sandoz, Shire, etc.) as a PM and provided business support for IT company Owner. My main responsibilities were communication with Stakeholders, processing their requirements, tracking projects implementations and ensuring smooth communication between all parties involved. Performing additional responsibilities, like product testing and technical writing has given me more insight and deep understanding of the full cycle of a product delivery.   
Change Requests processing, collecting inputs from customers, analyzing and evaluation.
Tracking on tasks implementation, providing feedback to the customers on projects status, discussing priorities and finding best solutions. 
Completing projects plans, providing support with offers, SRS, SOW and ad-hoc docs for new projects.
Holding conference calls individually and with dev. team (preparing agenda, MoMs, follow-ups). 
Performing manual testing of the system and providing bug reports.
Technical writing: manuals, UAT, using Traceability Matrix when required.
Taking Cyber Security Assessments requested by customers. 
Processing technical queries from Customer’s technical support.

Besides, my background also extends for working with clients remotely. Being a part of Upwork community, I collaborated with entrepreneurship of different business lines. That is an environment that requires flexibility and fast reaction, which is essential anytime and anywhere.

Also I would like to mention that many skills and knowledge related to business management  were gained at Alcatel-Lucent company, in terms of PA support to CEO and in a role of BM&SO (orders forecasting).

I hope you will find my experience valuable and helpful for your business.
Expectations:
First of all I would like to apply my experience and knowledge for the project no matter what the size of a company, since it's IT industry and there's a strong vision, value and culture in place. 
Product companies are among priority, but outsource is also considered. 
What important for me is:
- quality of communication
- clear expectations and feedback
- comply with commitments