Position: Data Analyst
Category: Data Analyst
English level: upper
Years of experience: 5

Built from scratch IT systems for ESCC, Ukraine and Family Leisure Club, Ukraine
Completed the BigData project based on Sybase IQ Server. +25% sales in shops, Internet site, by calls
ClubReady LLC, iKizmet, the USA / Business Intelligence Analyst
August 2021 - November 2022
Developed dashboards for analyzing the performance of fitness studios and studios' network: studio/network/industry. 
Google Data Studio, Amazon QuickSight

EKOTON Industrial Group, ESMIL, the UK / Division Managing Director
August 2019 - October 2020

OLKO, Ukraine / Business Administration Consultant
February 2014 - May 2019
Made changes in Management:
established Board of Directors, 
introduced Regular Management, planning and budgeting processes,
introduced based-on-KPI motivation
Made changes in Retail:
improved Inventory Management (-50% stock rests),
established Marketing department and Marketing Activities Analytics
Made changes in IT:
implemented SLA/Service Level Agreement for IT Services,
developed DRP/Disaster Recovery Plan for Server Farm,
developed and introduced Incident and Case Management, Service Desk, Change Management based-on-ITIL/IT Infrastructure Library,
migrated Retail from in-house developed to standard customized  ERP,
introduced Software for Project Management

Bertelsmann AG, Germany, “Family Leisure Club” Book Club, Ukraine / CIO, COO
July 2000 - September 2013
Managed IT: Software Development, Business Intelligence/Reporting, Database Administration, Database Optimisation, Help Desk, Service Centre, IT Security. 800 PCs+servers in the Office, Distribution Centre and remote branches. IT team up to 32 specialists
Completed the BigData project based on Sybase IQ Server. +25% sales in shops, Internet site, by calls

European School for Correspondence Courses, the Netherlands, Ukrainian branch, Ukraine / Head of Customer Service, Head of IT
September 1993 - June 2000
Created and managed Customer Service and IT departments
Developed and implemented CRM system (from 10 thousand to 1,6 million clients with up to 250 thousand active buy-monthly clients)
Analyzed customers’ activity/behavior and forecasted their future activity
Planned demand of all goods and materials based on forecasted clients’ activity
Forecasted demand of the staff
Business Intelligence Analytics 
Marketing Data Analytics 
Product Data Analytics

Unwanted industries:
alcohol/tobacco production and distribution
banks and fintech
medicines, production and distribution
adult
dating
gambling
gamedev
blockchain/crypto