Position: Head of Sales, Sales Audit, Sales Coach Trainer, Sales Enablement, Sales Excellence
Category: Sales
English level: fluent
Years of experience: 11


As you look to build a world-class sales organization, make sure that you are focused on the right things. As sales managers and business leaders, it is not your job to grow sales. It is your job to grow salespeople in quantity and quality. The following five initiatives are the main areas that must be focused on when building a world-class sales organization: (1)Finding good people, (2)Getting them to join our team, (3)Getting them trained and producing, (4)Growing them into top producers, (5)Keeping them. Keep sales quality of the organization on the highest possible level.

I am the Sales Crisis Manager, Head of International Sales, World Class Sales and Sales Excellence expert, Sales Auditor, Sales coach-trainer with 20+ years of experience within international companies Credit Agricole Bank (France), Deutsche Post DHL (Germany), Electrolux (Sweden), Moulinex (France), Caparol (Germany), Rautaruuki (Finland). Have experience within industries – banking, derivatives, cfd, crypto, forex, financial services, insurance, it, commercial & real estate, air-express courier service, medical tourism, fmcg, home appliances, video-audio equipment, construction materials, ferro/non-ferro metals, chemicals, import & export trading.

Referent-translator of English. Certificate №10468, 1987.
Languages: Ukrainian/Russian – native, English - fluent, German & Italian - basic. Areas of specialization: sales scaling and sales management in call centers, sales audit & consulting, sales coaching, sales trainings delivery, sales tools including CRM-Scorecards-KPI, reporting analysis, recruiting, sales development. Scriptologist. Also have management & administration experience. Advance skills in computer usage and business applications. Driving license - since 1991.
Key words – CFD, Forex, Cryptocurrency Exchange, Bitcoin, NFT, DeFi, Metaverse, Call Center, Sip, Voiso, CommPeak, Leads, Conversion, Retention, Recovery, Telesales, Telemarketing, DMAIC, Lean, SIPOC, SIX SIGMA, SCRUM, CRM, Scorecard, KPI, Siebel, Dynamics, SalesForce, Bitrix, HubSpot, vTiger, Pipeline, Sales Channels, Sales Process, Sales Quality, Targeting, Activity, Opportunity, Loyalty, Acquisition, Retention, Ratio, Visio, Business Studio, E-learning, Online, LMS, iSpring, Captivate, SkillSoft, Moodle, Mzinga, Drupal, WebTutor, Mirapolis, WebConferencing, Webex, Zoom, Tixeo, MS Teams, Adobe Connect, MS Project, WordPress, Google Tools, Power Point, Outlook.