Position: QA Team Lead, Head of QA, QA Manager
Category: QA Automation
English level: intermediate
Years of experience: 11

Developed and implemented a comprehensive quality assurance strategy that resulted in a significant improvement in product quality and customer satisfaction.
Established and maintained strong relationships with cross-functional teams, including engineering, product management, and customer support, to ensure seamless collaboration and effective problem resolution.
Successfully managed large, complex projects from conception to delivery, ensuring on-time, within budget and scope completion.
Built and maintained a comprehensive test library, including test cases, test scripts, and test data, to support ongoing testing efforts.
Developed and implemented project plans, schedules, and budgets, and effectively communicated project progress to stakeholders.
Designed and executed complex test plans and scenarios to validate the functionality, performance, and reliability of software products.
Mentored and managed a team of QA engineers, providing technical guidance and coaching to help them grow professionally and achieve their career goals.
Streamlined the QA process by introducing automation tools and processes, resulting in improved efficiency and productivity of the QA team.
Collaborated with the development team to identify and resolve critical issues before product launch, ensuring a seamless user experience.
Conducted training sessions and workshops to educate team members on best practices in software testing and quality assurance.
Analyzed customer feedback and worked closely with the product team to prioritize and implement new features and enhancements.
Participated in code reviews, provided constructive feedback, and worked with developers to ensure that code changes met quality standards and adhered to best practices.