Position: Executive Director Human Resources
Category: HR
English level: pre
Years of experience: 9

• A new structured HR Department motivation system has been developed, which is stepwise interconnected with the work of each unit, project complexity and time costs. Implementation of “Scorecards". Result: increase in recruiting indicators, quality of training, outflows. 
• Building a funnel and reporting system in recruiting and training. Result: a transparent vision of the situation and the speed of solving problems.
• Full update of project management department. Result: plus - an experienced team accompanied by projects, minus - the candidates did not work in the specifics of the business, the period of adaptation at the positions was time-consuming.
• Reloading of all processes in the HR Department and their formalization with involvement of adjacent Departments. Result: transparency and speed of solving problems in the company.
• A new motivation system has been developed for customer service departments
• Improving customer experience
• Staff turnover decline from 23% to 9%
• Creating an effective hr-command
• Introduction of new methods in selecting and attracting candidates
• Change the format of the quarterly meeting
• Company growth from 50 to 650.
• Maintenance and support of the merger of companies (personnel)
• Successful completion of extreme stages in the company
• Description and establishment of business processes
• Creation of hr-structure from "0" to the Department
• At the start of a career in the company, conducting an IT project.
In management of 9 years. More than 6 years in TOP positions, in direct collaboration with CEO and shareholders. The previous two years the construction of operational processes and customer experience.
Removing companies from unprofitable points. Coaching and consultation of CEOs and directors. Conducting strategic sessions on the project with the conclusion of the results and holding a global strategic session with TOPs and shareholders. Building with "0" business processes; implementation of reporting and work with analytics; development of a budget and a KPI system, building a motivation system; company growth from 50 to 650 employees; creating a company structure; recruiting TOP and IT positions; reboot and / or hold command; writing regulations, procedures, instructions, etc .; development of large-scale events.
Qualities: diplomacy, analytical thinking, pedantry with creativity, well-coordinated and clear work with processes, effective personnel management; movement from goal to goal.