Position: Customer support representative
Category: Support
English level: upper
Years of experience: 2

Improved translation data system, optimised office spendings, reduced terms of the completing projects, changed the order payment process, changed the order payment process.
12+ years of experience in support, social services and hospitality industry. Highly organized and multitasking Software Support Agent in providing seamless support to customers as well as performing high-level time management.  Maintains and troubleshoots POS software for customers sales and inventory management to ensure smooth and fluid sage integration. Worked as Project Manager at translating agency with administrative functions in the office. Completed translations, cooperated with notary regarding the translation certification. Managed the team of freelance interpreters. Has experience of the remote position of Client Manager providing 24/7 support to the customers and coworkers. Had worked as Stewardess on private and charter yachts. Managed interior while acting Chief Stewardess, collaborated with shore services regarding yacht needs.  Fluent English, 8+ years experience of work in international teams (USA, France, Italy).