Position: Junior QA Engineer
Category: QA
English level: upper
Years of experience: 1.5


Quality Assurance Engineer
SoftServe
 October 2021 — Current

Collaborated with UX and BA on requirements
Created, performed, tracked, and maintained test documentation (planning, test suites, test cases, checklists, scenarios, user guides, and manuals)
Performed ad-hock, smoke, functional, confirmation, regression, cluster, happy path, cross-browser, and acceptance testing 
Reported, tracked, peer-reviewed, and verified issues
Created\updated metrics (test reports, traceability matrix, risk register)
Cooperated with other departments
Updated test strategy and test plan
Had a cross-project experience
Conducted knowledge sharing for newcomers and internal demos for colleagues, took part in releases 
Analyzed logs after autotesting

Technical Support Specialist and Order Manager
 4Writers Research Group
 February 2017 — February 2022

Provided technical support over outbound and inbound calls, incoming emails, live chats, and internal HelpDesk requests
Verified new orders, checked and approved order details
Reported, tracked, and verified defects on a website and integrated services
Skills:
 Jira                              
 PostgreSQL                     
 Confluence               
 Postman
 Jenkins 
 GitHub 
 TestRail
 TestLink