Position: DevOps engineer
Category: DevOps
English level: upper
Years of experience: 0

Certificates:
CISCO: CCNA: Enterprise Networking, Security, and Automation
CISCO: Cybersecurity Essentials
Cisco: NDG Linux Essentials
As a Network Operation Center engineer my professional experience included:
* Transferred the monitoring system from Icinga to the newest Zabbix version. Design and implement new monitors for various systems and services;
* Created and installed Grafana dashboards for MySQL, InfluxDB, and K8S services;
* Monitored thousands of servers in a Data Centers environment and escalated emergency technical issues beyond the scope to maintain optimum up-time;
* Minimized downtime by monitoring network health and power usage with Paessler PRTG;
*Troubleshoot K8S cluster and deployment problems;
* Created scripts and utilities aimed to ease service troubleshooting;
* Assisted in the service migration to the AWS environment.

As Incident Manager I was responsible for responding to the incidents when they occur and taking any necessary steps to restore services and return the business to normal operations as quickly as possible. In addition, one of the most important responsibilities is to prepare and analyze the root cause of the problem so that it will not occur again in the future. Besides that: 
* Served as liaison between various Operation and R&D groups during system outages, and worked with third-party vendors or service providers to remediate outage issues;
* Assisted in disaster recovery planning, implementation, and documentation as well as Product Availability and SLA Thresholds;
* Performed a Root Cause Analysis process with the response team and relevant focal points;
* Performed and led incident retrospective meetings after each incident;
* Designed contributing factors and preventive steps after the incident investigation.