Position: BUSINESS DEVELOPMENT MANAGER
Category: Sales
English level: pre
Years of experience: 7


Business Development Manager, Remote, 2021-2022 
Migration Legal Agency «Migron» | Lysychansk, Ukraine
- Conducted effective phone calls to potential international Russian-speaking clients.
- Proficiently identified and addressed clients‘ specific needs through insightful telephone
conversations.
- Provided comprehensive primary legal assistance to foreign clients, addressing their legalization-related inquiries and guiding them through the relevant processes.
- Successfully achieved the target of arranging face-to-face meetings with company lawyers.
- Ascended to the top of sales rankings within a remarkable 7-month timeframe, securing a coveted position among the company’s top three sales performers, highlighting results-driven performance.
Senior Manager (Supervisor), Remote, 2017-2021
Real Estate Company Rijeltor | Lysychansk, Ukraine,
- Developed and implemented highly effective sales scripts.
- Spearheaded training initiatives for a team of 10 sales managers, resulting in a significant
enhancement of their skill set.
- Conducted meticulous analysis of team’s phone calls, leading to a remarkable improvement in telephony sales quality.
- Achieved an impressive 80% conversion rate.
Real Estate Agent, Remote                                                    2015-2017
Real Estate Company Rijeltor | Lysychansk, Ukraine, Rijeltor.ru
-Utilized internet resources to search for real estate owners efficiently. 
-Conducted successful sales calls to promote the daily rental service of cottages on the Ridgeltor website, achieving an impressive conversion rate of 80%. 
-Cultivated trust with clients, resulting in long-term cooperation with over 80% of them. 
-Created compelling and engaging property descriptions for the website and posted them online to attract potential customers.
Сustomer Service Manager                                                   2002-2011 
Municipal Services of the City | Lysychansk, Ukraine, Rijeltor.ru 
-Streamlined data colletion and debt database management. 
-Orchestrated remarkable success in debt reduction, secured the top position among eight other Municipal Services Company in the city. 
-Effectifely resolved conflict situations with debtors, resulting in a 30% debt reduction 
Additional experience                                                                   2022-2023 
-Sales Assistant, Wholesale store, Poland

T O O L S : 
MS Word 
MS Excel 
Google Docs 
Google Sheets 
CRM Bitrix24