Position: HR manager
Category: HR
English level: intermediate
Years of experience: 0


Customer Care Manager | Letyshops
March 2017 – April 2018
Responsibilities included communicating with clients to resolve 
their questions/problems related to working with the company's 
product. Work was carried out in online chat, by phone and with 
user requests in tickets.

Technical Support Manager | Letyshops
April 2018 – December 2022
Responsibilities included analysis and resolution of user 
issues/problems of a technical nature. Dealing with some technical 
problems of the site. Monitoring, analysis, automatisation of activity 
processes of some product segments.

Product Manager | SGROUP
February 2023 - present
My responsibilities included developing a project that deals with web development from scratch  to release. This involved working on client processing, creating a technical task for the order, creating mockaps, working with performers, and delivering the final result to the client.