Position: Project Manager, Delivery Manager, Head of PMO, Head of Customer Service Department
Category: Project Manager
English level: fluent
Years of experience: 7

Created and managed a standalone team of 20 specialists ( team consisted of junior-senior WordPress and Drupal developers, QAs, junior PMs). The team was organized within and inside the company and functioned as a standalone unit. 
Implementing and supporting rules for PMO. Developed and continuously fine-tune business processes.
* Skilled PM / Scrum Master using Waterfall / Agile methodologies, managing multiple local and global distributed teams.
* Organization of the salary review process for team members, development of schemes for salary payrolls for increasing efficiency and motivation
* Development and implementation of rules for project managers, customer service managers
* Team resource management (choosing projects for developers and rotation of the developers between projects based on skills and developer’s personal preferences)
* Providing feedback for team members to outline their achievements and help deal with failures
* Looking after junior PMs. Providing support in difficult situations. Constant sharing knowledge. 
Organization of non-formal events for team members
* Active support of sales and marketing department (direct participation in the sales process, support of developers during interviews with customers, providing ideas for marketing events)
* Initialization and negotiation of hourly rate review and contract agreements for existing long term customers
* Minimizing idling time for developers
* Open-minded company management
* Possibility of influence for my income 
* Participation in company development