Position: Customer relations officer
Category: Support
English level: upper
Years of experience: 1.5

I am a trained Virtual Assistant who have worked in customer service with a excellent record.With a basic knowledge of human psychology, I can bridge the gaps between unsatisfied clients and companies.

My good communication skills and empathy stands out while reaching out to clients.
I have assisted a logistics company to manage their customer service and this brought about a 5% increase in their In three-month . I was able to understand what the customer needs were and gave good recommendation to better the service being rendered.

I have also interned as a customer service representative with hospitality food business where I meet clients to get reviews and recommendations.
None for now.