Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0


Some responsibilities as customer care manager/ trainer:
-Comprehension of product-related procedures and making own contribution to the porduct enhancement
-Relayed new and relevant information to the customers and followed up on promises
-Creating and developing of product flows
-Conducting training for newbies
-Creating own training programs
Customer care representative position
-Working with ITIL (Jira / Confluence) 
-Update existing and creating of new local documentation/manuals.
-Development of Internal flows
-Working with CRM systems