Position: Customer support (chat) , verification manager, moderator
Category: Other
English level: upper
Years of experience: 3


Lyft Ukraine
Position: Mapping Data Editor (Curation of Database) 

-Working with the Lyft's map database (analysis, research, editing and filling databases, checking for relevance of information)
- Work in collaboration with HERE Technologies database (technical reports, editing and refresh info at map)
- Assistance in the development of artificial intelligence (solving data relevance problems, data ranking)
- Testing of work programs, testing a mobile application, compiling work instructions, documentation, constant work with policies and feedback
- Strong work with the Google suite of products such as G-mail, Docs, Sheets, Meet, Calendar, etc.
- Knowing of Jira, Slack, Confluence, Zendesk
- Preparation of collected data for the engineering team, demonstration and presentation of it.

DYVOTECH
Position: Verification manager
- Verification of applications for a bank card;
Analysis of the information received on the client's profile;
- Verifying customer contact information;
- Calls to clients to clarify information;

Talan Communications
Position: Moderator, customer support specialist, data entry specialist
- Moderation of reviews on promotional sites;
- Analysis of information received from customers;
- Checking customer contact information
- Calls to clients to clarify information;
- Outgoing calls to clients with informative offers;
- Preparation of reports on the work done for the month, quarter, year;
- Maintaining a customer base in Google services.