Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 1.5


Project manager, Omnicore					2021 – Present			         
    • Managing of customer expectations and relationships with clients engineering stakeholders, estimating and preparing of proposals for clients 
    • Providing team management and resource/risk planning, producing of project`s status throughout its life cycle  
    • Creating BI infrastructure for the faster analyzing of project KPI and to have statistics of the team work
Technical support manager, Ukrainian Processing Center  2020 – 2022                          			              
    • Providing of technical connection online stores to the processing center and support of clients reliable operation 
    • Suitability and security testing of connected merchants and assistance in setting up payment acceptance
    • Monitoring count of errors and fix it or communicate with special departments to help solve this issues on major level
    • Communication and support with merchants by the phone or email and rapid and professional response on it`s issues 
Sales Team Lead, Prom.ua (Evo company)                   2019-2020                                                                                                
    • Managing of 13 employees team, control of the following to the plan   
    • Assist in the development of the sales plan, prepare forecasts and KPI reports for the founders
    • Monitoring and improving the quality of customer service and personally help in closing the largest deals
    • Raised the team's overall closing KPIs by 37% in 4 months

Technical Sales Manager, Prom.ua (Evo company)     2018-2019
 • Engaged in indirect sales of the company's software, by attracting new customers, retaining existing ones and assisting in setting up the software for customers 
    • Ensured the growth of users of the marketplace software product through rapid response to system defects and control over their correction
    • Checked the suitability of the software using usability testing and security testing and reported on the operation of the component/system and the number of errors
    • Conducted acceptance testing at the release of a new product
Looking for new interesting projects in IT, problem-solving, and risk management respectively.
Availability to work remote and in office as well.