Position: Technical Support Engineer
Category: Sysadmin
English level: intermediate
Years of experience: 1

Nowadays I finished Google IT support professional course and got a certificate. I like to help people with remote connection on Anydesk or Teamviewer.
Veeam Backup, Veeam agent for Windows backup, File History. Avaya IP phone, Aruba access point, IP camera installation and configuration. Exchange mail server connection for users. Symantec End Point Management and Wsus server monitoring and auto update for clients. Detect Hp and Xerox printer errors . change the parts and install printer drivers. Network home folder adding for each AD users. Remote support to users over TeamViewer and Anydesk. VMware Vcenter converter back up full disk. iVMS Finger Print configuration and add new users for employees. ID scanner : adding attendants list to application and test with scanner. Assist employers with user side helps like adding printers and network problem troubleshooting. Replaced and repaired parts of desktops and notebooks. Configures and placed projectors in classrooms. Researched and found help for HP workstation Windows 10 updates whitch brought BSOD. Formatted Windows 7, 8.1, 10 and installed programming, 3D modelling, system, graphic and web design progams. In Active Directory creatd Bulk users and resetted passwords for AD users, Local. Domain administrator and BIOS passwords.Supporting end-users with file sharing . permissions, file transfer in Lan network over RDP connection. Maintenance, update and format users's computers and install office, design and antivirus programs. I want apply Sysadmin based works like IT Support Specialist, Junior Sysadmin.
I want to learn new technologies in a non-stop developer IT world , specially in cloud computing. That is my goal