Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 0

Due to the fact that I worked as an English teacher I managed to develop great communication skills and stress tolerance.
Unfortunately I don't have relevant experience in IT, I used to work as an English teacher and now I want to change my scope of activity. On my previous position my responsibilities were: 
- preparing materials for classes 
- conducting classes 
- sending and checking homework 
- communication with students and their parents