Position: Customer support
Category: Support
English level: upper
Years of experience: 0


Worked at call-centre on project "Kyivstar Contract". 
Was responsible for: troubleshooting; individuals and legal entities consulting; sales; filling out applications; quick learning new servise desks. The position required constant study of a large database of information, which was frequently updated.
Now I work as private math tutor. Responsible for: determination of the student's knowledge level; creating an individual plan; creating tests and other tasks to generalize knowledge; preparation for final exams; increasing the student's knowledge level; providing feedback to students and parents.
My students increased their grades in their educational institutions by 30%. Over the last year, two have entered university to study at the expense of the state. One student entered a foreign university.