Position: Консультант SAP Sales Service Cloud
Category: Other
English level: upper
Years of experience: 5


Projects:
•	Automation of sales processes in HoReCa.
Ukrainian Agroholding. 30 users
As SAP Sales Cloud Consultant
•	Automation of all processes for Sales Reps. FMCG. 120 users
As SAP Sales Cloud Consultant
•	Automation of the process of interaction with new and current В2В customers.15 users.
As SAP Sales Cloud Consultant
•	Automation of the Sales Department, Customer Support and Marketing. Ukrainian Logistic company. 100 users 
As SAP Sales & Service Cloud Consultant
•	Automation Marketing dept. Support and replication of the system. Ukrainian Retail. 3+ million contacts 
As SAP Marketing Cloud Consultant
•	Participation in the development of self-written CRM. 
Ukrainian Farmacy Distribution. 30 users
As BA, PM

Responsibility: 
•	Implementation, adaptation and extension SAP C4C;
•	Describe and test API of SAP C4C/MC via POSTMAN;
•	Support and enhance SAP Sales, Service and Marketing Cloud;
•	Write project specifications for developers and integration team;
•	Elicit and validation requirements;
•	Model business processes with BPMN;
•	Write instructions and train project team and users;
•	Support and troubleshooting.