Position: Technical Support
Category: Support
English level: upper
Years of experience: 3


-- WHMCS and cPanel - various configurations. 
-- Performing whois requests and setting up DNS records. 
-- Drag and drop website builder for Mac. 
-- Basic support for *aaS, cloud service provider, hyperconverged infrastructure provider 

-- Writing and rewriting technical documentation - around 100 pages overall. 
-- Bug hunting - covering most of the workflow. 
-- Mentorship and onboarding into a technical support team, as a teamlead. 
-- Team QA. 

I am interested in jobs that allow studying complex backend-related issues. I appreciate opportunities to learn and work with no supervision - but with having experienced teammates who I can consult with. I am steadily diving into programming, so jobs with opportunities for basic scripting are appreciated.