Position: Team lead
Category: Other
English level: intermediate
Years of experience: 6


Managed a team of 10 employees in the Returns Department, overseeing all aspects of the returns process from start to finish.
Set performance targets, monitored and reported on team performance, and implemented initiatives to improve performance.
Implemented process improvements to reduce error rates, improve efficiency, and reduce costs.
Conducted regular training and coaching sessions to develop team members and improve their skills.
Developed and maintained relationships with internal and external stakeholders, including suppliers and customers.
Collaborated with cross-functional teams to resolve complex issues and develop solutions to improve the returns process.
Prepared and presented reports on team performance and departmental operations to senior management.
Профессиональный рост. Белая зарплата. Сложные задачи. Интересный проект.