Position: Customer Support Represenative/sales manager
Category: Other
English level: fluent
Years of experience: 2


•Live  phone calls/chat messages/emails with  USA clients
•Providing technical support with setting up POS hardware (printers, cash registers), Ingenico credit card machines (
• Helping with system knowledge questions
• Jira tickets creation for system bugs reported by clients or discovered on my own.
• Validation of resolved issues and following up with customers
• Providing advance training 
• Part time executing test cases when QA had not enough resources.
• Reviewing API logs (API XML logs per example)
• Setting up API integrations 
•Zen desk
•CRM
•Customer retention
*Android apps support
*Windows
*Linux
I am looking for something exciting and with space for personal development