Position: Customer Support
Category: Support
English level: upper
Years of experience: 2

On logistics I had a lot of difficult situations even when we lose customer and I need to call to turn him back
I have strong negotiations skills and fast understand new information
I worked 2 years and 4 months in Customer Support position for USA market. It was logistics.
My main responsibility were:
* to control all my team ( check if they provide  good service for our client)
* communicate with drivers and brokers
* trouble shooting 
* control that our drivers arrive on time to the facilities
I want to continue work with people
I’m not conflict person and all the tome can find a compromise to provide good service and don’t lose customer
I want to grow in company and improve my self