Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 2

Exchange student:
University of the Basque Country,
Bilbao, Spain.
August 2016 - February 2017

Higher education:
National Technical University of Ukraine "Kyiv Polytechnic Institute"
Master, Aerospace and Aviation Technology
2014 - 2019
Work experience

Ultimate Billing, Inc | March 2016 - August 2019
• Head of Billing Department
• Organizing work processes
• Assessment of employees performance
• Training and supervising employees

Freelance| 2014 - March 2016
• Java desktop developer
• Backend and frontend developer

Freelance| September 2019 - present
• Backend and frontend developer Recent projects
• Elaboration of KPI system for billing specialists
Description:
used by supervisors to solve the task of monitoring and improving the quality of work of employees.
Responsibilities and Key Accomplishments:
create software, support of the project, tracking the release of new versions, expanding the functionality.
Technologies:
Java, Spring, MySQL, Log4j

• Automated billing system
Description:
used by medical billing company to improve the quality and speed up billing processes and payment collection.
Responsibilities and Key Accomplishments:
developing project with a team of developers, support of the project, tracking the release of new versions. Technologies:
Java, Spring, MySQL, Log4j

• Online store for car parts
Description:
used for order creation and tracking. Supported uploading of big CSV files, user balance calculator. Also admin panel has been developed.
Technologies:
Java, Spring, Spring Security, MySQL, Hibernate, Log4j

Skills
• Java, Spring, OOP
• Spring(Core, MVC, Boot, Security)
• DataBase(MySQL, PostgreSQL)
• Frontend(HTML, CSS, JS, JQuery, AJAX)
• JSON, XML
• Logging(Log4j)
• Testing (JUnit5, Mockito)
• Version control system (Git)
• Application servers (Apache Tomcat)
I am looking for long-term employment. I prefer offers with skills improvements possibility.