Position: Business Analyst
Category: Support
English level: fluent
Years of experience: 2


Accenture Poland
Collections Analyst | July, 2022 - Present
Collecting overdue balance by contacting with the customers via phone and email
Cooperating with internal departments
Processing cases in a timely and effective manner
Allocation of incoming payments and accounts reconciliation
Helping customers with questions regarding billing, master data setup and overall
collections process
Expressbank OJSC
Mortgage Loans Specialist | June, 2021 - February, 2022
Reviewed loan applications and performed financial risk analysis
Processed 1,170,000 $ in loans to more than 30 customers
Reported weekly and monthly changes to executive management
Managed the contact between the bank and more than 5 insurance companies ( ex.
PASHA Life Insurance OJSC, Qala Insurance OJSC)
Managed the contact between the bank and "Mortgage and Credit Guarantee Fund of the
Republic of Azerbaijan"