Position: Head of PMO / Operations Manager
Category: Project Manager
English level: upper
Years of experience: 7

Certifications:
- ITIL® 4 Foundation Certificate in IT Service Management
- ITIL® 4 Specialist: Create, Deliver and Support Certification

- Started implementation of DevOps culture in the company among the top management, software engineers, and QA Engineers.
- Implemented project health checks (Project Metrics + Risks + Customer Satisfaction) across all existing, and new projects.
- Standardized Project Management approaches: updated project start/execution/closure procedures; created a knowledge-base, that is used by PMs and DMs; created a set of templates, that are obligatory used for every project's effective delivery;
- Successfully implemented Jira Service Management in a company (±300 employees).
- Successfully changed (and still changing) lots of outdated and ineffective processes - starting from the new vacancy opening process, to the company-wide payrolls closure process.
QA --> ... --> Head of QA --> Head of PMO

Currently, I'm working in a Head of PMO role, though I have 2 main zones of responsibility:
- Project Management practices (PMO itself)
- Company-wide Change Management activities (Operations Manager)

My work experience (except for the QA part):
- People management activities (1-1 meetings, Personal Development Plans creation, promotions planning and execution, interviewing candidates, exit interview performing).
- Discussing new company-wide opportunities and challenges with Delivery Directors.
- Reporting to VPO.
- Developing the Engineering Culture across the company: implementing and controlling trending approaches into daily activities (DevOps approach, Shift-Left/Right testing, Quality Gates implementation).
- Company-wide strategic projects leadership.
- Leading changes, that mostly affect the Delivery part of the company.

Technical (QA):
- Automated Testing (JS/Python)
- Performance (Jmeter, familiar with k6.io), and Security Testing (OWASP ZAP, Burp Suite).
- Docker, AWS.
- Test Planning / Test Strategies creation.

Technical (PMO):
- Jira setup and Automation
I'm interested in working with people, who are really passionate about what they are doing.
It would be great to work on challenging and complex tasks.

I don't want to work with people who are stuck in their vision, and self-development and who are not able to change.