Position: Head of PMO | Account Director | Client Service Director | Operations Manager
Category: Marketing
English level: fluent
Years of experience: 11

After one year of fulfilling the position of COO, employment grew by 45%, gained 8 new clients, and closed more than 50 project negotiations.

ERP system was found, adapted and embedded for cross-functional teams.

Cross-functional teams started to work on a KPIs basis after 4 months of my work.
With over 10 years of leading teams, I have struck the right balance of perfectionism and flexibility. I am passionate about ensuring that any project's workflow runs smoothly and correctly, so all team members can enjoy the experience while producing stellar work.  

I have an extensive background in international markets (US, LATAM, UK, EU, CIS), business negotiations, marketing communications, and management. 

I was fortunate to participate in the exciting challenge of building a company from scratch as well as improve workflows in the Unicorn company. 

I build: 

- Systems for productive and successful projects 
- Talented and cohesive teams  
- Processes 
- KPIs & OKRs

I love: 

- To see results and growth after challenging tasks 
- Finding a unique and positive approach for each team member 
- Administer both company and colleague objectives

I do every day:

- Oversee daily and long-term workload distribution
- Manage processes and coordinate material and resources allocation
- Manage performance and operations management, including day-to-day processes & people management
- Analyze and improve workflows
- Conduct performance evaluations that are timely and constructive

I am:

- Responsible, result-oriented, personable, and motivating, with a team-oriented mindset
- Meticulous about details, communication, and follow up
- Passionate and adaptable, ability to work in a fast-paced, startup, team environment under tight timelines and resources
- Highly organized with the ability to manage multiple projects and communicate effectively with all teams
- Flexible and willing to adapt to changing business needs and ability to manage multiple moving parts
- Great at project management, able to take an idea then make and execute an operational plan from concept to completion

My skills:
- Operational Marketing
- Scrum/Kanban
- Event Management
- CRM/ERP Management
- Microsoft Office, Hubspot, Asana, Trello, Monday.com, Jira, ClickUP, Slack, Confluence
- Team Management
- Creation SOPs
- Business Processes Optimization
- Project Management
- Budgeting
- Marketing Strategy
- Brand Marketing
- Digital Marketing
- PR
- Marketing Operations
- Managing and monitoring product KPIs