Position: Support Engineer
Category: Python
English level: fluent
Years of experience: 4

Shared an improvement ideas and developed technical description and documentation for Machine learning as a service platform. Have experience with Big Data ecosystem software (Cloudera Hadoop, Spark, Hortonworks).
- Maintain a deep understanding of the product and speak with customers about the most relevant features/functionality for their specific business needs
- Support the customer facing team by providing timely responses and information
- Interaction with engineering in support of customer needs and resolutions
- Perform daily system monitoring to verify the integrity of the user experience
- Strong troubleshooting skills including the ability to read and understand logs and stack traces
- Defined processes for standardizing the service interaction for scalable platform
professional growth combined with effective team, innovative approach in career development, democracy. Interested in Big Data Projects and Machine Learning.