Position: HR manager
Category: HR
English level: fluent
Years of experience: 1


Completed courses: HR Generalist in IT at the Beetroot Academy; Media school by online media SLOG.
Graduated from the Faculty of Electronics at Kyiv Polytechnic Institute. Courses were related to managing information in different forms. Studied sound engineering, camera work, editing, photography. Also had some basic programming courses, like C++, MathLab, HTML, etc. 

Work experience:
Wentrum, Kyiv, Ukraine (09/22 – Present)
Customer Care Agent, Sales Department 

•	Established relationships with customers, identified their needs, presented the product
•	Worked with objections, created scripts and templates 
•	Meet and exceeded sales goals (clients’ conversion – 75%; cross-sales up to $400)

Love Property, Dublin, Ireland (07/21 – 02/22)
Content Management Specialist 

•	Prepared and published posts on Instagram and on the company's website (WordPress)
•	Collected statistics on the Instagram Accounts 
•	Optimized collaboration with designers, copywriters, developers

Alfa-Bank, Kyiv, Ukraine (08/19 – 04/20)
HR Manager

•	Worked on projects for developing corporate culture and employee engagement 
•	Led internal communication on HR topics
•	Optimized collaboration with designers, copywriters, and service providers
•	Supported event management activities and workshops for various employee groups 
•	Assisted the Project Manager in planning, documenting, and scheduling HR projects