Position: Head of L&D unit/ HR Business partner
Category: HR
English level: intermediate
Years of experience: 10


The head of Training and Onboarding unit (more than 5 years)
	Assessment of training needs of the employees
	Create and implementation of principles and standards of learning
	Ensuring the development of training materials
-	Managerial and leadership competencies (People management, Practices of regular management, Leadership role, Change Management)
-	Professional competencies and sales skills (Service standards, Active sales, Dealing with objections)
-	Soft skills (Emotional intelligence, Business communications, Stress management)
	Сonducting trainings for managers and employees
	System/project implementation and update:
-	Field coaching
-	Career management
-	Talent management
-	Competency model 

	Analysis of learning effectiveness, Learning satisfaction analysis
	Maintanance of training budget

Achievements:
-	Launch of the Field coaching project to support new first-line service workers 
-	Development of a training system (Hard and Soft skills) for different levels of employees 
-	Launch of the Talent management system and Career management system to search for leadership and professional talents, ensuring the protection of key positions
-	Updating the values-based competency model
-	Creating an approach to the external and internal employer  brand, EVP
-	Participation in the implementation of employee satisfaction and engagement surveys
-	Successful transition of distance learning to SAP SF platform
-	Implementation of distance learning effectiveness assessment and dashboard development in Power BI
-	Automation of the adaptation process