Position: Customer/Technical support
Category: Support
English level: fluent
Years of experience: 1


Customer agent- Glowtainment TV 
Jan 2021-Jan 2022
Was responsible for  
•Provided exceptional customer service to clients through phone, email, and live chat
•Resolved customer issues and troubleshot technical problems
•Assisted in the training of new team members
•Contributed to the improvement of customer satisfaction metrics