Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 0


I have experience working with customers generally (sales consultant, waiter), experience in technical support (consultation in chats regarding the provision of hosting services), experience working abroad in the hotel and restaurant business (Portugal), experience working as lead generation, have finished qa manual courses, product management cources + always learning something new for further development. 

I am familiar with Agile (SCRUM. Kanban),
Waterfall methodologies, tools like Confluence, Jira, TestRail, Selenium IDE, Slack, Flock, Postman, TestLink, Mantis. 

Technologies as black box testing, functional testing, usability, regression testing, smoke testing, test cases and bug reports generally. 

I want to improve all fields of my knowledge in a company that may give me a start with a bit of training.