Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 3


08/01/2020 – present
Company: Bambuk
Position: Project Manager
- Build project plans and provide estimates;
- Maintain backlogs;
- Manage projects at various stages;
- Communicate with clients to share projects statuses and identified issues;
- Arrange and conduct daily meetings, demo and retrospective meetings with the team and with clients;
- Fully manage customer communication, relationship and expectations throughout projects.

12/09/2019 – 03/01/2020
Company: Suprematism
Position: Project Manager
Responsibilities: 
- Define the project’s scope and determine available resources; 
- Establish effective collaboration between team members; 
- Monitor and report on progress of the project to all stakeholders; 
- Ensure quality of the process and deliverables; 
- Implement and manage change when necessary to meet project outputs; 
- Evaluate and assess result of project.

25/07/2016 – 07/05/2019 
Company: UK2 Group (Lviv, Ukraine)
Position: Abuse and Billing Representative
Responsibilities: 
- Provide support and supervision services via e-mail and live chat;
- Communicate effectively with clients in order to ensure abuse/billing cases are resolved successfully; 
- Verify billing information accuracy; - Process orders and applications, identify and escalate priority issues;
- Collaborate with other departments to cater to customer needs.

01/10/2015 – 31/05/2016
Position: Private Tutor of English
Responsibilities: 
- Assist students in different tasks;
- Prepare students for exams;
- Work with students with various learning levels.