Position: Team Lead
Category: Support
English level: fluent
Years of experience: 4


• Consistently met my short and long-term targets.
• Processed a range of documentation and entered
   information into databases.
• Trained, coached, and supervised new staff members.
• Met with clients to determine project needs, scope,
and budget; set project objectives and collaborated
with other departments to reach said objectives
• Monitored the progress of each project, conducting
   tests to assess product performance
• Pitched ideas on how to improve performance and
   efficiency.
• Supervised and delegated tasks to a team of 6 people.
• Acting as Voice of the Customer and providing
   feedback to R&D, Product Managers and Marketing
   teams