Position: Customer Success Manager
Category: Support
English level: upper
Years of experience: 6


Starting as a QA engineer I have a good knowledge and understanding of technical part of software development.
And now, working as a customer success manager, it helps me to transfer client's issues into clear tasks for a development team. My responsibilities also include client onboarding, making demo calls for customers, face-to-face meetings, full support during all stages of customer journey map and helping clients reach their goals by using the provided solution.
I want to work in a company that cares about their employees, supports their career development and has a healthy work environment.
I can work in stress conditions, just not when stress is permanent.
When working with people, every case can be unique and require different ways of solving it. This variety is what I like in current job. Learning about product functionality is just a beginning, finding the best way to use product to reach client's goals - that's where the fun begins.