Position: Sales Trainer, Head of Sales
Category: Sales
English level: fluent
Years of experience: 6


August 2021 - recent: Business Trainer at Mitsubishi Motors Corporation Ukraine
- Tested sales and product knowledge within the Sales Department of the dealer network (29 dealers)
- Created an onboarding program for new-coming Sales Consultants 
- Created an onboarding program for new-coming Heads of Sales
- Published Standards of work for Heads of Sales 
- Took part in auditing process (business trips with Regional Manager in order to verify dealer compliance with standards and conduct on-site training on dealer growth areas)
- The results of my and our team's work led the company to the largest profit in the history of the company in Ukraine (results of the year 2021)
- Created a grading system for both positions and a bonus system for sales consultants and heads of sales departments
- Managed the CRM development and implementation project. The first block of CRM has already been put into operation and the next block is under development

October 2018 -recent: Self-employed auditor, business consultant. Providing services for other companies. Such as opening sales departments for companies. Establishment of the work of the department. Revision of key metrics. Help in hiring staff. Development of motivational schemes. Holding training sessions for sales departments and Heads of Sales. 

November 2019 - December 2020: Head of native teachers in English language school Skyeng.
Management of native English speakers (teachers). Subordinate to 120 teachers. Creation of regulations, BP control, KPI fulfillment, assessing, business thinking coach.

June 2019 - October 2019: Head of sales group (B2B) in English language school Skyeng
Management of 12 employees. Reporting, training, payroll, sales training, training for a quality lesson, and control of 550 people who are on shift. Control of indicators for each manager and for the group as a whole. Managers motivation. Elaboration of the sales plan, KPI fulfillment. Additional projects for the development of the department. Hiring sales managers. Conducting negotiations with partners of the company.

January 2018 – June 2019: Head of sales group in English language school Skyeng
Created a training department for newcomers.
Control of indicators for each manager and for the group as a whole. Managers motivation. Elaboration of the sales plan, KPI fulfillment. Additional projects for the development of the department. Hiring sales managers