Position: System/Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 6

•     BPM and Jira integration. 
•     Good customer’ feedback based on personal deliveries.
•     300% capacity increase after automation of manual requests processing.
•     Architecture review and changes implementation in tight schedule.
Process modelling with Process Modeler (BPWin), Rational Rose, StarUML. Experience with BPMN notation. CRM/Service Desk  and SharePoint+ MS Project systems onboarding and implementation.  Process analysis AS-IS and AS-TO-BE. Customers’ business and technology processes optimization. Strong knowledge of ITIL. Practical experience with XML/XAML/FPML. Project architecture and functional requirement development. Project documentation, test-cases, user manuals (Confluence). Product backlog management.
Experience in client’s interface solutions. Practical experience in server-client application development. Programming language experience (.Net/C++);
Interested in non banking/financial projects