Position: Team Lead ; Product manager ; Sales Manager ; Sales agent
Category: Sales
English level: intermediate
Years of experience: 6

Created almost from scratch product and all related processes (Bridal agency). 
Organized the work of translators team in a way it became 40% more effective (in 3 months) and together with marketing department developed marketing program that increased the number of clients and cash flow x2.3 times (conversion rate became high).
Company - Bridal agency
Position - Translator
December 2014 — June 2015
Working as a translator associate in a Bridal agency.
Main responsibilities:
1. Translating activities for Clients;
2. Reporting on a weekly basis to a manager;
3. Assisting with training new Team members.

Position - Manager of Translators Team
July 2015 — October 2018
Main responsibilities:
1. Assigning tasks and execution control;
2. Daily Financial reports;
3. Cooperation with Clients (VIP, problem resolution etc.);
4. Quality control;
5. Meetings with translators (1-1s, feedback sessions,etc.);
6. Mentoring activities with new Team members;
7. Assisting HR department in hiring new translators;
8. 1-1s with PM;
9. Created a bonus system for translators (Monetary and non-monetary).
While working on this position, I developed communication, problem solving and financial
planning skills, as well as organizational and training experience was received.

Position - Product Manager/Senior Manager
November 2018 — July 2021
The position combines in it tasks related both to product development and team
management as I was overseeing several managers of translators Team since development
of the product was rapid.
Main tasks:
1. Working together with IT and CEO developing product and CRM for internal usage;
2. Financial reporting to CEO;
3. Cooperation with HR department in terms of hiring new managers for translators Team;
4. Creation of KPIs, making sure the whole team is following them

Company - Tumo
Position - Sales associate
October 2021 — till now
Working as a Sales associate (Leads).
1. Providing information about the product
2. Conducting offline and online Meet & Greet events with clients;
3. Assisting leads with paying for the order;
4. Assisting leads with initial documentation.
Ready to work at the office or remote.
I would like to be a part of fast-growing team, where I could take part in creating/optimizing processes, where the result has the same importance as the documentation and to have a nice, not stressful atmosphere so to provide excellent results and at the same time grow as a specialist.