Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 3

It’s been a ride, but in all I’m exceptionally proud when customers leave good reviews on the company’s product as a result of the great customer service I offered. This in turn, increases the company’s growth through referrals by satisfied customers.
Hello! I’m an innovative and detail-oriented customer support manager with an incessant passion for customer service advancement. I have worked in this field for over 3 years with  a high proficiency in CRM systems like Zendesk, Shopify, Salesforce, Freshdesk, and many more. 
Over the years, I have worked with several companies ranging from clinics to insurance companies and e-commerce organizations; and have excelled in significant roles in customer conflict resolution, Facebook and Instagram moderations, sales and marketing strategies. 
You wouldn’t have to worry about certain uphill tasks such as training new employees and dealing with angry customers. 
I’m ready and willing to get on board with any job opportunity to learn and improve customer satisfaction. Hit me up, let’s chat!
I expect a moderate workload for the duration of time I will be working.
A great work team is always a top choice for me.
If there’s any new process, I will be willing to learn from the employer.