Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3


Business Analyst at Freight Audit Company

Jun, 2020 - Present:
• Requirements collection
• Creation and documentation update (functional specifications,
internal instructions)
• Communication with customers (conference calls, emailing)
• Implementation of new logics and extension of existing projects
• Testing of implemented products
• Demonstrating company`s tools, services and logics to external users
• Supporting external users during User Acceptance Testing
• Supporting internal departments
• Operational processes optimization

Audit Analyst at Freight Audit Company

Feb 2019 - May 2020:
• Resolving complex operational issues
• Analysis and update functional specifications
• Cooperation with IT team
• Communication with customers
• Analysis of shipment data files and rates calculation logics
• Optimization of logics performance
• Internal documentation update

Invoice Auditor / Supervising Invoice Auditor Freight Audit Company

March 2016 - Jan 2019:
• Communication with
customers
• Reporting
• Mentoring
• Shipment data analysis
Banking, Medicine, Insurance