Position: Software Delivery Manager, Delivery Manager, Project Manager , Operations Manager, Business Analyst
Category: Project Manager
English level: fluent
Years of experience: 6


Currently in Europe
Currently working as a Software Delivery Manager (Fintech, Crypto, etc.)

6+ years of experience in IT . 
Experienced in Operations (almost 2 years of experience),  Customer relations management (3+ years), Project management; worked in fast-changing environments (start-up companies where had opportunities to build processes from scratch, optimize operations) and always strive to help business scale; Experience in Business Analysis (almost 1.5 years, short term (under 1 year) projects, upwork).
Have been successfully leading different Teams (Customer Support, Sales, Operations Teams) of different size - up to 23 people. 

Besides having practical experience, have successfully obtained Cybersecurity analyst certification from IBM, completed several courses (Yale University, ICPM, Coursera, Linkedin).

Experienced user of Jira and Asana, Clickup, Lucidchart, Confluence, Slack, Loom, Salesforce, Miro, Looker, Google suite (Spreadsheets, slides, docs), Excel; BPMN, PMBOK, Scrum, Kanban.
English language - C1 (Advanced)
Ukrainian language - Native speaker;
French language- Basic 
Russian language - Native speaker

Quick to learn new things, have a high-level of self-discipline and believe that any result is still a result.