Position: QA Engineer
Category: QA
English level: intermediate
Years of experience: 0.5

•  successful implementation of business processes between the team and the client
•  completed the Quality Assurance course at SkillUp
Support manager at 8Marketing, Kiev
Jun, 2017 -  Aug, 2018

    • worked with the team of developers, be responsible for the project quality
    • assess and assist the various requests related to technical and operational problems and tasks and provide solutions

Support manager at Freelance, Kiev
Nov, 2013 - May, 2017

    • worked closely with Product Management in on-boarding new capabilities/products into support by ensuring the team is equipped with technical knowledge and skills to support the clients
    • defined internal processes for the support team to improve efficiency and level of service
    • was responsible for team operations and communication.
    • managed, monitoring and reporting on defined performance metrics
• interesting project preferably in Edutech, Entertainment, Multimedia, GameDev areas or some socially useful product
• team that is in love with their job
• team that cares about quality