Position: Head of Customer Support, Fraud Analyst, Account Manager
Category: Support
English level: fluent
Years of experience: 10


I have a fairly wide experience in the field of gambling where I was working within almost  10 years  on different roles. I've started my career as regular support operator and grown up to Head of Support Department. I've participated in Building Call-center from the start with my colleagues where our staff was only about 6 people and we built huge and strong team up to 100 people.  However due to some recent events and personal easons I've been forced to leave my previous position in Gambling and for the last 9 months, I have been working at the world's largest crypto exchange in the P2P payments department as fraud investigator.