Position: Customer Care Agent (Support)
Category: Support
English level: upper
Years of experience: 5

My work, in principle, is my pride, because every day we help a large number of people, because if they turn, then they really need help. I like helping people, that's why I love what I do.
I have extensive experience in customer support. For almost 3 years I worked in one of the largest foreign crypto companies as a customer support operator. And for another year I worked in the call center of one of the well-known construction companies in the city. At the moment, I have also been working for a little more than a year in a blockchain/crypto company as a customer care agent.

99% replies accuracy for 5 years as Customer Support Agent
Multitasking (handling 4-5 projects at same time)
For me, an established work process, clear conditions, timely payment, stable days off, paid leave and sick leave are important, because the key to good work, a healthy and rested employee, understanding and help from the management. A friendly team is also important, because all employees have common goals. Dream team)