Position: Technical Writer
Category: Other
English level: fluent
Years of experience: 5

- Created an extensive user guide for a newly developed product from scratch.
- Introduced a knowledge base for both internal and external uses that required close collaboration with various teams across the company, SMEs, and multiple stakeholders.
Have 5 years of commercial experience in the technical writing field, with my major responsibilities being as follows:

- Authoring various types of documents aimed at target audiences of different technical levels, such as end-user manuals, getting started guides, how-to instructions, API documentation, release notes, troubleshooting articles, architecture-related documents, roadmaps, proposals, etc.
- Creating and maintaining comprehensive knowledge bases.
- Developing documentation architecture for different projects according to the topic-based principle.
- Managing documentation revisions, editing, and rewriting existing content to keep it up-to-date and ensure that it follows new style guidelines.
- Managing junior technical writers; reviewing, proofreading, and edited content produced by them.
- Collaborating with software engineers and subject matter experts to gather information about the products and ensure the accuracy and credibility of the content produced.
- Preparing visuals, process, and architecture diagrams.
- Identifying content gaps and incorporating feedback from users to improve the documentation. 

Experience with the following tools of the trade: Confluence, FrameMaker, Microsoft Office, Jira, Git/GitHub, SharePoint.
- Challenging tasks
- Opportunities for professional growth
- Collaborative environment
- Availability of advanced documentation tools