Position: remote
Category: Support
English level: upper
Years of experience: 1


Duties:
• 8-hour shifts, readily available to attend to people's queries, through email, chat or telephone
• Dealing with time management, keeping in control of the customer needs at anytime they wish to be assisted
•  Assist players with questions related to pay outs, registration, gaming and/or other problems regarding the company's platform.
• Dealing with an incredibly wide variety of queries from the most important people of all our customers.
• Dealing with customers who may be irate due to their experience with the business.
• Google, Excel, Microsoft , Zimbra and JIRA softwares and updates are arranged in support of our company.
remote work