Position: Senior QA Engineer
Category: QA
English level: upper
Years of experience: 7

Significantly reduced the number and seriousness of issues that emerged in the final product by suggesting to the client's management that they duplicate the Production database into the Stage environment. This allowed for thorough testing before the official release, using real production data, which greatly improved the overall quality of the software.
Made communication smoother between different teams that were working on connected projects. I did this by creating a table that showed all the team names and what specific tasks each team was responsible for. This helped everyone work together better and understand each other's roles more clearly.
Managed to decrease the number of bugs found s in newly developed features by almost a third (about 30%) by proposing a simple change in the process. I recommended that the developers in charge show their work to the QA person before it goes for testing. This helped catch issues early and ensure that the software worked better when it reached the testing phase.
I have been working as manual QA more than 7 years already and have a solid experience in Web, API and mobile testing in complex multi-team projects in the fintech and retail industries. Additionally, I assisted support specialists in addressing customer incidents related to the project, mentored new trainees and junior-level team members.
On my last project, I worked as a Senior QA engineer for a Danish retailer's company. My responsibilities included:
- Participating in planning and refinement meetings;
- Reviewing software documentation to ensure technical accuracy; 
- Writing and managing testing documents;
- Estimating, prioritizing, planning, and coordinating testing activities; 
- Deep and thorough API testing using Swagger and Postman;
- Mobile testing on Android and iOS platforms including review and analysis of responses from the server using Charles;
- Querying SQL databases to ensure proper data saving and reflecting it in the app;
- Conducting demo meetings with clients and other teams;
- Release testing on the production environment;
- Investigating and properly handling incidents from customers.
I find my job challenging and thus interesting and love to dig deeply into complex not trivial issues to find root causes of them and help to make a product better.
But the most valuable for me in work - the people in my team and in a company and good relationships with them.