Position: Business Analyst / Project Manager / SAP Manager
Category: Business Analyst
English level: fluent
Years of experience: 4

- Promotion to Head of the SAP Project team; 
- Successful rollout of the system refinements and solutions, meeting project deadlines;
- Decreasing misunderstandings between IT and business stakeholders, project team members, and developers by delivering the project scope and organizing better communication;
- Helping my team members to grow professionally: one of them is a Senior BA in one of the biggest IT companies in Ukraine, and another colleague was running an implementation project.
- I was recommended to the Staff Roster (prospective employees of the company) a few times while working in Metinvest-SMC based on the results of staff assessment in 2015-2017.
- While working in OSCE SMM in Ukraine, I got an extension of the contract based on a high-performance evaluation.
As a Project Manager and later as a Project Lead in SAP ERP implementation project (metallurgical company), I was fulfilling the duties of Project Manager, Business Analyst, QA, and Customer Support Manager, such as the following:
> Organizing the work of a team, communicating with all stakeholders, including TOP management of the company and the tech managers, to ensure the business needs were met and the implementation of new solutions and changes were implemented qualitatively and in due time;
> Prioritizing the Product Backlog;
> Working on SAP ERP implementation by defining business needs and preparing requirements for Sales, Marketing, Finance, and Procurement departures, 
> Testing IT solutions, refinements, system improvements, and bug fixes; 
> Organizing the migration process from 1C: Enterprise 8.2 to SAP ERP;
> Acting as a first line of support for users;
> Preparing instructions and learning materials, and conducting training.

To perform these duties I was using the following tools and technologies: 
- MS Office (Word, Excel, Project, Outlook, Skype for Business),
- User stories, use cases, scenarios, 
- Backlog, other project documentation;
- SDLC, Agile, Scrum;
- Test systems of SAP ERP.
Later I obtained knowledge of JIRA, Confluence, Miro, Basilique, BPMN, etc. I was practicing with the RACI matrix, creating Product Vision Boards, and working on Story Mapping, with diagrams and prototypes.

Additionally, 
 - I was working as a business analyst for over 1 year in the beauty sphere, customizing the software (YClients, now - Altegio) and organizing the working processes. 
 - I got 1.5 years of civil international working experience (administrative duties, contract management, Human Resources), as well as experience in sales and marketing (over 1 year).
Seeking a role as a Business Analyst or Project Manager (considering junior positions as well) in a fast-paced organization where I can employ my knowledge and grow professionally.