Position: Scrum master/ Project Manager
Category: Scrum Master
English level: intermediate
Years of experience: 10

Creating 4 projects from scratch.
Organized system of coaching and mentoring
Agile Coach/Scrum master , Kredobank, 2016-present 

Launch of four major projects:
- project for the adaptation  of the new employees
- sales management and network of bank branches
- VIP customer service of the bank
- "quality customer service". As a result, the Mystery Shopper's rating increased from 74% to 97% in three months
My responsibilities in these projects:
1. Planning/distribution of roles and workload of project participants
2. Creation and updating of documentation
3. Creation of instructions and management tools
4. Implementation of new work processes in the team
5. Team support at all stages of the project
6. Control and adherence to budgets
Coach/Mentor, Kredobank, 2014-2016 
Writing and conducting trainings (sales training, banking products)
Coach/Mentor for Team Leads and Sales Managers (350 employees)
Organization of the sales process and execution of KPIs
Training for Team Leads, how to manage a team
People management, personal and career growth plans
Implementation of new projects, control over their implementation
Writing reports and analysis of work results

Sales manager , Universal Bank, 2013-2014
Sales manager, Swedbank, 2010-2013 


English -B1, Ukrainian - native, Russian -C2, Polish - A2, German - А1 (Now I continue to study English and German)

I will be glad to answer your questions;)
Looking for new interesting opportunities. 
Open for a challenging and interesting job.
I want work at IT company or project with friendly atmosphere and team of professionals :)
I want in professional growth, challenging goals and interesting tasks, possibility for creativity and initiative.