Position: Lead BA
Category: Business Analyst
English level: fluent
Years of experience: 11

Had special thanks for project and account level activities from the C-level management in EPAM
Experienced, Certified SAP Hybris Commerce Business Analyst. 
Started in IT industry 15 years ago as Tech Writer and Process Manager. 8+ years of being a Business Analyst and Product Owner; 3+ years of work as a Technical Writer; 2+ years of different activities in process modeling, management and customer service

From total 8+ years of mixed experience - 2 years in travel domain (hotel booking) acting as a Product Owner, 4.5 years in e-commerce with DemandWare, NetSuite and Hybris platforms - both B2B and B2C areas, 2 years in other domains (logistics, business management)

Within the latest experience:
- I was involved into forming a team - interviewed new team members, participated in BA practice setting - developed processes and artifacts
- I performed requirements elicitation and management; formed project scope, defined priorities and estimations; wrote lots of technical documentation types including BRDs, FSDs, User stories, user manuals and even API implementation guide
- took active part in product designs - from the system point of view together with architets as well as from UI\UX point of view - with design teams
- participated in pre-sales as one othe the key team members who were involved into the project scoping and budget forming
- acted as a consultant and have success stories in Web Services integration projects
- modelled organization’s business processes (for electronic document exchange integration)
- successfully worked under pressure on several projects at a time, with lack of input data and very tight deadlines in multinational and multicultural teams
- had special thanks for project and account level activities from the C-level management
I was responsible for PPQA processes establishing, preparation to project CMMI lv2 assessment and successfully passed it.