Position: Account Manager Team Lead, Lead Operations manager
Category: Support
English level: fluent
Years of experience: 5


Latest position - Lead Business Operations manager
Zones of responsibility:
- Shaping Operations zone in Supply department, team's quaterly OKRs planning and delivery
- Establishing business processes to ensure effective cooperation between Supply department, service departments (Finance, Legal, Moderation, Dispute resolution) and partners 
- Establishing Operations team basic metrics
- Establishing KPIs culture for project's partners
- Optimization of Supply department costs 
- Managing team of Operations managers