Position: QA Engineer
Category: QA
English level: upper
Years of experience: 0


My previous work experience was tied to customer support in a quite known US product company (domain registar and hosting provider). My department provided support with SSL certificates product. I started as a customer support representative assisting the customers in chats and tickets, and in several years advanced to a team leader position (leading a team of ~10 CS). In the customer support, our department had quite a close connection to the dev team, so some of the software development practices are well-known to me. The company worked using SCRUM and many processes were transparent and visible to people beyong the Technology team. In my previous company, I worked with Atlassian products (JIRA, Confluence, Trello), Linux systems (command line interface), received knowledge of client-server architecture, work of API (sometime had to examine API logs). After reaching a certain threshold, I decided to seek success in a different IT sphere, more closely tied to software development.
At the moment, my goal is to receive some experience and practice in software testing. The company should have an established onboarding process, grant opportunity for internal education and mentorship. I would not want to be the only QA specialist on the project. Also, I am more inclined to work with web testing.