Position: Senior Technical Writer
Category: Technical Writing
English level: fluent
Years of experience: 11

I have been working in the area of L&D and documentation creation for about 17 years, 3+ in IT area, and my skills and experience in various projects will be of great benefit to your company.
- Created various docs and courses for leads, end-users, product admins, and developers.
- Launched multiple technical and soft skills online courses.
- Developed and implemented T&D systems for different companies.
- Managed successful projects and teams.
- Personally taught thousands of trainees.
- Skilled in technical writing: proficiently collect, structure, and present information. Developed lots of tutorials, installation, upgrading, integration, usage guides, video guides, release notes, API and other product documentation, and different engaging articles, blog posts, etc.
- Ability to design and implement knowledge management systems, distance learning platforms, and knowledge bases. Effectively contribute to establishing and enhancing these systems.
- Extensive experience in creating various educational materials such as training materials, workshops, online courses, handbooks, and guides.
- Have experience using a variety of software tools, including GitBook, Confluence, Jira, Google Docs, Notion, Moodle, Figma, BPMN, and various video and graphic editors, as well as collaborative platforms.
- Possess a solid hands-on understanding of the Software Development Life Cycle (SDLC), project management principles, coding knowledge, customer success, sales, and HR processes.
- Familiar with JavaScript, HTML, CSS, and a range of technologies/languages, enabling effective collaboration with technical teams.
- Have expertise in managing teams, leading individuals, and organizing processes effectively.
- Competence in crafting and proofreading documentation in both English and Ukrainian.
I want to tackle complex projects and create clear documentation. For this, I hope to work with subject-matter experts and stakeholders to ensure that the documentation is accurate and useful for everyone. My goal is to provide user-focused, well-structured, and easy-to-understand technical content that helps different users navigate and utilize complex technologies.