Position: Business-coach, Quality Control, Project manager, Sales/Support rep.
Category: Other
English level: fluent
Years of experience: 5


Listed starting from the very 1st real experience till the recent one. 

1. Studio Moderna / Top-Shop - CC Operator
Cold and barely warm calls, aggressive marketing.

2. "Alfa-Bank Ukraine" - CC operator
Credit cards and loans. 

3. “Brainstack_” - Customer Care Manager (Sales department)
24/7 support. During rush hours, I was handling 14 active chats simultaneously + phone call + email after previous phone conversation.
Over time, I started to improve the quality of chats and calls in a QC position

4. “Juliya House” - Project manager
Perhaps, the most significant place of work.
1) I was engaged in hiring and training of the staff, conducted trainings on sales / personal development, also was resolving conflict situations inside the team and with clients. Established internal communication. 
2) Website creation from the side of business. 
3) Marketing. Development and implementation of online and offline advertising campaigns. 
4) Recalculation of: bonuses, salary and sales systems, to rally the team and motivate the staff. 
5) Development of the enterprise structure. Documented the very structure, job responsibilities, interaction, work processes, career opportunities, etc.

5. Lime Consulting – Customer care support
Gambling. 

6. Pride International – Customer care support
Self-development/educational app, network business, multi-level marketing.

7. Onyx Enterprise – Customer care support
Drop-shipping. Vehicle parts.

8. English Dom – English teacher
I was teaching students from Elementary to Upper-intermediate levels + IT courses and General English.

9. Maxi Group International – Business coach
CFD, Financial markets.

10. Blue Data OU – Compliance manager
Crypto-wallet, verification department.

11. Automatch – Sales Team leader
Main investor decided to close the project

12. Under NDA – Head of Sales
Long story, you'd better ask during the call

13. Self-employed nowadays
Hey, hope you are dong well ;)
Pretty much I'm ready for anything that is relevant to my skill set.

I would also love to start building a coder career, so let me know if there are any opportunities on the market for a trainee. I don't have much experience in this field, but can easily compensate that with a willingness to learn and pretty decent soft skills. 

Mainly, I would like to work as a coach, QC or Support Rep. 
From the other hand, I'm open to anything, so feel free to chat with me!

Take care and have a wonderful day ahead!