Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 3

Developed and delivered over 10 complex dashboards and 25 reporting tools using SQL, Python, and Google Data Studio, which enabled the organization to make data-driven decisions resulting in a 20% increase in customer satisfaction and a 15% reduction in operational costs.

Led the successful delivery of 5 digital data-driven solutions for internal and external stakeholders, resulting in a total revenue generation of $5 million, and increased customer retention by 10%.

Achieved a 95% project delivery success rate by gathering accurate business requirements, creating detailed project roadmaps, and driving adoption using Agile methodology.

Launched a startup connecting automotive repair stations with car owners, which completed over 500 orders in its beta mode and generated revenue of $50,000, securing partnerships with more than 5 dealers.

Successfully managed the implementation of 3 multi-million projects using Agile, Scrum, and Waterfall methodologies, resulting in a 30% improvement in project delivery time and 10% reduction in project cost.
As a Business Analyst at a leading global e-commerce company, I have been responsible for providing digital data-driven solutions to both internal and external stakeholders. My role involves extensive stakeholder engagement, business requirements gathering, project roadmap definition, and driving adoption to ensure project success. With a keen eye for detail, I have designed and developed over 10 complex dashboards and 25 reporting tools using SQL, Python, and Google Data Studio.

In addition to my professional experience, I am also a startup founder of a beta mode platform that bridges the gap between automotive repair stations and car owners. To date, the platform has successfully completed over 500 orders and has partnered with over 5 dealers.

As a passionate professional, I thrive on taking ownership of my responsibilities and driving projects from ideation to successful implementation. I am skilled in using various tools including Tableau and Google Data Studio, and have a strong foundation in programming languages including SQL, Python, HTML, and CSS. Furthermore, I am well-versed in BPMN, UML, and have experience working in Agile, Kanban, Scrum, and Waterfall project management methodologies.