Position: System administrator
Category: Sysadmin
English level: pre
Years of experience: 1.5

Deployment of an ISP support call center for a team of more than 10 people. development of your own web service to simplify the work of call center operators (call processing, ticket system), written in php + js. Processing mysql asterisk databases to create their own databases.

Clustering the proxmox virtual environment and supporting services hosted on it (mail, web services)

Deployment of the zabbix monitoring system on the provider's main nodes. Notification system.

Deploying OpenVPN on RouterOS on an Oracle cloud provider for a company with more than 1000 employees. Automating account creation on RouterOS using Ansible. Credential mail automation was done in bash.
Experience:
Work as a call-center operator in the telecommunications company Volya-Kabel (Telephone consultation and customer support)

Work in the telecommunications company “MAXNET” at the post "Technician for connecting the TC services in b2b and b2c segments" (Connecting subscribers to the Internet, installation of the physical network segment).

Work as a System Administrator in ISP „Studnet“.
Automation of work processes.Hosting support and maintenance. Administration of the existing infrastructure of the Internet provider.

Professional skills:

Understanding of how Internet and local networks are works

Support for local SOHO networks.

Understanding of OSI: ARP, ICMP, IP, TCP, UDP

Setup and administration of servers based on linux kernel (CentOS, Debian, storage OS TrueNAS)

Scripting: bash

Network hardware: Mikrotik (RouterOS).

Virtual enviroment: proxmox(clustering)

Configuring network services: DHCP, DNS(bind), FTP(proftpd).

Configuring web and db services: MySQL, apache, nginx.

Configuring mail services: MTA(exim, postfix) POP3(dovecot)

RAID(mdadm), LVM.

SIP Telephony:
Asterisk Freepbx bundle based on GoIP gateway.

SSL/TLS
Let’s Encrypt CA.
Obtaining, renewing and delivering SSL certificates to remote Web Servers.

Monitoring systems: Zabbix

Biostar 2 Suprema ACS. Maintaining and handling

Work with hosting control panel(cPanel)

Basic understanding of CI/CD process

Basic understanding of AWS (EC2, S3, IAM)

Knowledge of language:
English – Pre-intermediate 
Can read/write technical documentation. 
Communicate using the ticket system and business letters
I'd like to be on the unix support team. L1/L2 positions. Software support from its integration into the system to deployment on servers.

I would like to move away from the administration of network devices in favor of support and maintenance of software. I am also very interested in the direction with cloud providers (AWS, GPC)

In the current situation, I have the opportunity to work only remotely. I have experience working night shifts.