Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 3


For now I have at least 3 year's experience in Customer Care. I have been working for cryptocurrency company as a verifier for 1 year. My main duties were assisting clients on documents for verification and checking their authenticity. At the moment I work as a Customer Support Representative in Gambling company. I provide clients with quick and effective support via chat; resolve their financial and technical issues along with my colleagues. I have worked with Webim, Zendesk Dashboard, Jira, Confluence. 
Now I would like to cooperate with other companies. Also I would like to work as a Team Leader - I think my experience and skills allow me to try it.