Position: Junior QA Engineer
Category: QA
English level: upper
Years of experience: 0.5


Junior QA Engineer
Playtech | June 2021 to present 
Test design
Building and deploying games
Executing test cases
Reporting in Jira
Cross team communication

Sales manager
TemplateMonster | Aug. 2017 to May 2021
Contacting customers (emails, chats, messengers, phone calls)
Creating reports
Creating tickets in Jira, Trello, Zendesk 
Helping clients with website editing

Customer service team leader 
Nexteum | July 2013 to July 2017 
Motivating and instructing the team 
Monitoring team performance
Contacting difficult customers (emails, phone calls) 
Contacting manufacturers (emails, phone calls)
Creating reports 
Mentoring newcomers