Position: Account manager | Sales Manager
Category: Sales
English level: fluent
Years of experience: 5

Motivated Sales & Account Manager with 5+ years of experience who has a strong understanding of the key success drivers essential to deliver consistently good results in terms of business growth, net profit, cost control and customer satisfaction.

An excellent communicator who can relate well with people at all levels and has the flexibility of working well as a part of a team as well as individually. I am interested in giving 100% of effort to what I believe in and always achieve my goals.
ACCOUNT MANAGER | NDA
Feb 2021 - Current (Kharkiv, Ukraine)
- Operating as the lead point of contact for any and all matters specific to the accounts
- Building and maintaining strong, long-lasting customer relationships
- Overseeing customer account management, including negotiating contracts and agreements to maximise profit
- Ensuring the timely and successful delivery of our solutions according to customer needs and objectives
- Preparing reports on account status
- Assisting with challenging client requests or issue escalations as needed

SALES & BUSINESS DEVELOPMENT MANAGER | Georgian universities
Mar 2019 – Present (Tbilisi, Georgia)
- Generating leads to apply to study in Georgia
- Following up with prospects several times throughout the sales cycle to ensure needs are being met
- Answering client questions about studying terms, available specialties, prices and application process
- Arranging the smooth process of student's acceptance to university (letter from university for visa application, meeting students in the airport and locating them to hotel, helping students to find a flat to rent, to get temporary residency etc.)

REAL ESTATE AGENT
2018 – 2020 (Tbilisi, Georgia)
- Generating client leads to rent properties
- Building relationships with clients based on trust and respect
- Counselling clients on market conditions and prices
- Showing properties to potential renters
- Educating myself on neighbourhoods and market trends
- Facilitating negotiations between flat owners and renters
- Preparing rental agreements and other documents for each real estate transaction
- Visiting vacant and inhabited properties and inspecting them

SALES MANAGER | HMARK
2014 – 2015 (Cairo, Egypt)
- Writing formal responses to RFQ/RFPs
- Negotiating and communicating in a professional manner to clients and contractors to maintain and develop commercial relationships
- Professionally representing the company at client meetings, potential customer visits, marketing events and conferences etc.
- Increasing brand awareness and bringing in new customers