Position: Documentation Specialist
Category: Technical Writing
English level: upper
Years of experience: 4

FCE
13th Economic Forum of Young Leaders,
Coursera & LinkedIn Courses
I've been working in the Customer Support Field for 4 years. 
As a support agent, shift manager, my main responsibility was to get work done effectively and professionally. 
Currently, my position is Documentation Specialist, where I write articles, update knowledge base, design spaces, and inform customers regarding new information.