Position: Customer Support
Category: Support
English level: fluent
Years of experience: 2

Setting up a Discord server. 
Made bot using SnatchBot.
Working at a web-3 product company as Customer Support. My responsibilities are:
Answering customer questions on Telegram, Discord, Twitter. Helping them with technical issues and reporting them to our dev team if needed.
I have good experience in reporting bugs using Jira.
Was responsible for setting up a Discord server for a whole project. 
Also made guides and documentation for our project using GitBook.
I want to find a part-time job as customer support specialist. I want to provide support on chats, not interested in answering calls.