Position: Junior Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 0

Achievements in freelance:
•	Client results: improving performance of departments and employees at work
•	Building long-term relationships and implementation of training projects with different departments such as Softcom, Government Contact Center, Lvivenergozbut, Kyivvodokanal, VM Group of Companies, Ranok Corporation, Lopan and others
•	Implementation of project training more than 250 managers and employees of the Government Contact Center for 2 months
•	Building from scratch and implementation of new training programs on the development of communication, emotional competence, stress management, change circumstances management

Achievement in Venbest Corporation:
•	Composed documentation and procedures for new structural unit (b2b sales department)
•	Developed and implemented onboarding and field training programs
•	Developed presentation materials of products and services for customers 
•	Conducted over hundred interviews and formed a team of twenty employees for SMB & KK

Achievement in Vodafone Ukraine:
•	Built from scratch direction of training and development of b2b staff, developed and implemented mandatory processes of analysis, development and evaluation
•	Helped six subordinates to learn from base and grow into corporate business-trainer
•	Designed and implemented a system for monitoring the "field" work of b2b staff
•	Developed a new evaluation system and modernized the annual certification exams 
•	Developed more than 12 corporate training programs
Hello. I am Helen and I am from Ukraine. I am looking for a job. I would love to join a team (Kyiv or remotely) and contribute, at the expense of my strengths, skills and experience, be useful to the Ukrainian economy and be able to donate to the Armed Forces of Ukraine. Given the new reality and professional priorities during the war I would also consider positions and roles that are not directly related to my qualification and professional experience. I am agile and adoptive person and able to quickly navigate and learn something new. 

STRENGTHS: 
•	Business trainer in communications and teamwork, emotional intelligence specialist, facilitator, certified coach ECF
•	Management experience in team building and development since 2012 
•	Corporate training and coaching experience since 2011 
•	Project experience in training and development of teams as a business coach, coach, consultant, mentor, facilitator since 2017 (telecommunications, IT, public sector, e-commerce, retail, consulting, production, sales, service, advertising, etc.)
•	More than 450 hours of personal and career coaching experience
•	Personal experience in working with clients since 2003 (sales, development, support)
•	Specialization in program development and training in topics: emotional competence, building communication and teamwork, team management, working with client
•	I am currently taking a professional course "Project Management" from Genius.Academy and RedCamp and "Scrum Master Fundamentals" from E5

SKILLS: I am able to build trust, security, motivation in team. I believe in the potential of other people. At work I prioritise systematics, responsibility and ability to manage emotions. I advance the skills I teach others (communication & presentation skills, teamwork, emotional intelligent, stress management, team management)