Position: IT Sales Manager
Category: Other
English level: fluent
Years of experience: 2.5

Ultimately responsible for customer communication using 5+ languages: inquiries, feedbacks, concerns, complaints, reshipments of the product,refunds
Up-selling related products
Consulting customers’ and solving their problems, including long-
standing ones
Improving workflows and customer service procedures
Coordinate freelance translators
Coaching and supervising junior sales support staff
2+ years of experience in IT industry. Ultimate responsible for customer communication in sales support for 1 year so far.
Passionate about satisfied clients, always seeking an opportunity to grow relationships.
Advanced English, Swedish and Italian languages. Administrative position ensures excellent organizational and interpersonal skills.