Position: Менеджер службы поддержки
Category: Support
English level: intermediate
Years of experience: 2

The work taught me how to work in a multitasking environment and in a short time. I was able to gain experience and share it. I taught the support team how to work with jira, crm. In the and, I automated company reports
Experience:
Customer support manager  - 1 year
1) Conversion monitoring
2) Claim work
3) Customer support in chat rooms for technical and financial questions 
4) Analytics of service delivery in the context of time and customers
5) Banking control purchases
Key account assistant 4 month
1) Carrying out administrative office work
2) Implementation of analytical sales procedures in the context of time intervals 3) Product creation monitoring.
4) Open product discounts for customers.
5) Automation of analytical reports in Excel
6) Control over the work of merchandisers.
7) Keeping in touch with clients.
Junior auditor 8 month
1)Drawing up financial statements and checking it as part of an audit. Dealt with sections of financial statements such as: cash and cash equivalents; taxes; salary, rent, property plant and equipment.
2)Conducting inventories and reporting.
I am interested in project work, which includes communication with clients, critical thinking.
The main thing for me is constant development