Position: Technical support engineer
Category: Support
English level: intermediate
Years of experience: 6


•	Traffic Monitoring using software Mediacore;
•	Creating voip routings for end points;
•	Analyzing SIP packets to Identify Network issues, call quality issues or disruptions to the quality of service;
•	Monitoring FX exchange rate and changing it in the system.
•	Configuring interconnections between new companies.
•	Identify and solving technical issues with a variety of diagnostic tools.