Position: Sales Manager, Manager Assistant, Data Analyst
Category: Sales
English level: fluent
Years of experience: 2

While working as a Customer Support Representative I was mainly communicating directly with the customers so my main achievement is closing deals by building a unique strategy that would meet clients' needs. As a result, the company's statistics have improved, and its profit has climbed and has been established on the level of 107% comparing to the previous year statistic.  
Working as a Quality Assurance Specialist has allowed me to implement changes in the department's work flow. Basing on company's analytic data I've been updating the knowledge base for the employee and changing of the sales strategies for the department that allowed to reduce customers churn. This way for the November-March company's closing deals rate has been increased by 5%.
A leader who is focused on achieving results, has expertise in US market strategy, exceptional management acumen, and a history of beating KPI targets.
   I have expertise overseeing departmental processes, improving the caliber of team members' work, altering the department's workflow, and implementing fresh ideas to boost productivity. 
   I also posses a solid experience of direct communication with the clients working directly with and I am recognized for exceeding expectations while providing outstanding customer experiences through efficient interactions.
   Currently looking I am for opportunities to apply my abilities to bigger projects and get new knowledge for my professional and personal development.