Position: UX Designer
Category: Design
English level: intermediate
Years of experience: 8

- Since 2014, as a UX specialist, I have worked on more than 40 projects.
- Participated in many UX trainings, in particular, took coaching from Olga Gorenko.
- Was a moderator at UX camp 2015 Bukovel.
- I have experience with the product as a Product Manager.
- Creation from scratch and support of the development process in which 19 people from different teams (from design to testing) participated.
- Digitalization of internal processes of the company.
- Real sales experience. In the past, I was the deputy director of an electronics store in a large chain of “Allo“ stores.
I work at Raiffeisen Bank Ukraine, as UX designer and with other designer we are help change bank to customer centric company. 

Of course we do research, design and user testing.  Which is what all designers should do. But besides that, we teach teams to work with CJM, Service Blueprint, conduct user interviews and even conduct user tests, without designer.

Moreover, last few month we work on new design system for old and new products.

Before bank, I worked on Intranet (internal portal) at ZEO Alliance, as a UX Designer and later expanded my responsibilities to a Product Manager.

3 years in one company is not a little. From the not obvious, I figured out well how a large company works from the inside, especially how HR processes are arranged. Since in many ways the main goal of the product was the automation of many internal processes and the integration of various other products that were used in the company.

As an example, I worked on the UX/UI of the restaurant module (pre-order, daily order, reports, etc.); The process of raising the level of an employee (Grading Process); Scheduling and working with shifts for over 800 employees and much more. I also built a team process and documented it (using the BPMN 2.0 methodology), which included formulating an idea and turning it into a task, planning the quarter and retrospective after, accepting and transmitting the task. Most importantly, the process involved changing plans or more urgent tasks, and no standard sprints.

Before ZEO, I worked as a Product Manager at an American startup - Appinall. Where, among other things, I directly managed the design, marketing, and testing department (7 people), and was also responsible for the entire process from idea to release analysis.

Well, I started my career at UsabilityLab, where I worked on more than 25 projects, from advertising sites to shopping malls and complex CRM systems.
If you want to get the most out of me, you have to have a complex product that you need to make easy for users to understand. I specialize mostly in UX and I enjoy it. I am also strongly focused on achieving business goals.

So it shouldn't have to be a job that I have to sit on in the office for 8 hours or create some number of solutions. But this is a job in which I need to discover the business and its users, write hypotheses, test them, and ultimately achieve all the KPIs.