Position: Customer support manager (German language)
Category: Support
English level: basic
Years of experience: 2


I worked in customer support with German-speaking countries.

Main tasks:
- receiving and processing customer requests (phone, faxes, emails);
- consulting clients;
- recording information in CRM and responding to clients via the Freshdesk platform;
- secondary work with settlements, logistics and communication with other departments of the company and reporting.

I worked only with incoming calls.

I am looking for a job with similar tasks, with the possibility of growth in the company and a decent salary. I learn quickly, am stress-resistant, and open to suggestions.
Preferred working hours are from 8-9 to 17-18. Days off are Saturday and Sunday. No night shifts.