Position: Project Manager / Account Manager
Category: Project Manager
English level: fluent
Years of experience: 11

Multitasking, ability to manage and track multiple projects at once, capability to handle large amounts of information in a short time and fast self-learning
10+ years of experience in Project and Account management in the translation industry

Project management
- Full cycle of Project management: budgeting, analysis, setting tasks, deadlines, development of effective workflows, creation of project instructions
- Management of off-site and on-site teams, building Ukrainian or foreign teams for the project - both small (1-5 people) and large (15, 20 and more)
 - Full control over the progress of projects, deadlines, solving all kinds of issues and controversial situations within the team, maintaining constant communication with each member of the team
 - Simultaneous management of multiple projects

Account management
- Managing day-to-day relationships with large foreign customers from the USA, UK, Germany and other countries
 - Maintain constant communication with the customers to fully meet the requirements and wishes for projects
 - Handling claims, complaints, providing regular status reports, proactive problem solving

8 years of experience in Marketing Project management

- Participation in the development of plans and types of activities most suitable for the implementation of the product launch, writing creative articles and briefs, control of quality and efficiency of leading trade-marketing programs.
- Hiring of employees - project teams and employees on a long-term basis, the solution of all kinds of issues and conflict situations, both within the team and in the relationship of the team with the central office
- Launching pilot projects, signing contracts with employees, maintaining project reporting and various documentation