Position: Sales Manager, Customer Support
Category: Sales
English level: upper
Years of experience: 2


Enthusiastic Sales/Support Manager with two years of experience. I am motivated to
maintain a customer's achievement and contribute to the company's success. I can
quickly learn any line of work to feel comfortable in the new field.

Experience
Retention Manager Nov 2022 - Apr 2023
Borman Kyiv, Ukraine
Analyze sales statistics to define sales potential;
Ensure customer satisfaction and resolve customer issues;
Manage day-to-day performance of the sales team;
Motivate, train, and coach sales staff while applying feedback;
Monitor performance metrics of the sales team and report data.
Sales Manager Feb 2022 - Nov 2022
Profitcoinvest
Working as a team member performing high sales results and product assistance;
Daily communication with customers;
Guarantee a positive customer experience and resolve all customer complaints;
Assist customers with store and product complaints;
Monitor performance metrics of sales team and report data;
Analyze sales statistics to define sales potential.the
Sales Manager May 2021 - Feb 2022
Milton Group
Remain as a primary point of contact for customers with queries, complaints,
feedback, requests, etc.;
Internet Ad Placement;
Build consistent lead generation with the marketing team;
Analyze sales statistics to define sales potential;
Ensure timely and professional responses to all complaints, requests, and queries
received;
Do the research and compilation of answers for informational requests from
customers.
Handle business deal tracking, monitoring, and other related activities as needed