Position: Customer support service
Category: Support
English level: upper
Years of experience: 1.5

On my previous job it was a new department where I was a personal customer support agent. Helped my clients to improve their health: made them schedule for physical activity, taking medications, measuring BP level, scheduled appointments with doctors for them.

In accordance with the requirements of a doctor, made an adjustments in clients diet and helped them to follow it.
- I worked as customer support service during 1,5 year:
- Consulted clients by phone regarding their health condition
- Scheduled  doctor appointments for clients
- Helped clients to choose the best doctor's office/laboratory office
- Helped customers to adjust their new devices (Blood glucose and blood pressure machines)
- Consulted them how to make measurements with theirs new devices
- Made for clients an SMS reminders to take medications/measure BP/BG level
- Choosing the right diet for clients without chronic diseases in accordance with the requirements of theirs doctors
- Made reports regarding work done in Jira& Confluence
- Remote work
- Decent wages 
- Interesting projects 
- Possibility of career growth
- The opportunity to receive additional education, improve English
- I hope company is following for work/life balance =)