Position: Senior UX writer and researcher
Category: Design
English level: fluent
Years of experience: 4

Research and analysis: getting to know users and their pain points.
Content design: planning, structuring, and writing content so it makes sense.  
UX writing: clear, helpful language to improve the user experience. 
Information architecture: organizing information in an intuitive way. 
Simplification: making complex things easy to understand.
I'm an "all-around UX person" with a knack for enhancing user satisfaction. Crafting clear UX wording based on real UX research is my passion. Ping me to check my latest projects. 

UX writing and research, 2019 - today
- UX microcopy for different users across multiple platforms 
- Solution management with a cross-functional team (including writing functional requirements and setting detailed tasks);
- Product research and competitors analysis
- Usability testing
- Experience creating questionnaires
- A/B testing 
- UX audit 
- Style guide (tone and voice standards and writing guide)
- HC content (manuals and video scripts) and release notes
- Product emails 
- Professional workshops for co-workers

Head of Learning and Development, 2010 - 2019
- Management at the learning and development department (set up the system of recruitment, onboarding, and evaluation) 
- Management at the methodological department (create guidelines and instructions, manage the team of outsourced content writers) 
- Collaboration with the video and SMM departments (create content to engage customers, galvanize ideas, and proofread the scripts of authors) 
- Development and implementation of online and offline educational projects 
- Financial reports, salary revision, annual budget
Firmly believe in taking a collaborative approach to each project. Expect to create friendly, clear, and concise interface texts to improve the user experience with a product. The opportunity to conduct UX research would be a big plus.