Position: Customer support
Category: Support
English level: fluent
Years of experience: 2

Valid commercial pilot license
Two years of customer support in an IT company. 

- Communication with English native speakers via emails, calls, chats, (Zendesk), troubleshooting (internal system issues), and processing customers' inquiries.
- Strong communication skills, problem-solving (complex cases, disputes).
- Experience in leading the team as a substitute team lead on shifts whenever needed, team managing, delegating tasks
Interested in more technical support.