Position: Technical Support Specialist, System administrator
Category: Support
English level: intermediate
Years of experience: 7

Fine expirience in networking and supporting.
Good relationships with employees and customers.
• Administration of OS Windows, Linux, MacOS
• Installation, tuning and optimization of software in the enterprise, OpenSource solutions
• PC prepairing, block repairing. Modernization of the existing configuration
• Supporting employees and customers
• Creation of backups, data recovery
• Secure networking and information
• Removal of viruses, optimization, cleaning or recovery of the OS
• Organization of workstations, user assistance and training
• Supporting \ configuration of network equipment Cisco, MikroTik, Ubiquiti
• Installation \ configuration of WiFi-routers, Completing Networks, Cable Management
• Installation \ customization of office, user and accounting software
• Experience with web interfaces, administrative hosting panels, etc .
• Administration of Google WorkSpace
• Administration of Microsoft Teams
• Administration of Microsoft Office 365
• Knowledge of protocols: OSI, TCP / IP, HTTPS, DHCP, DNS, ARP, NAT, FTP, VPN, PPPoE, SMTP, POP3, IMAP, AD, GPO, WDS, SSH
• Experience with virtualization systems Hyper-V, OracleVMBox, GNS3, CiscoPacketTracer, Wine
• Supporting and connection of multifunction devices, cash equipment, access control systems
• Administration of the video surveillance systems
• Installation and configuration of VoIP phones, setting up IPTV top boxes
• Administration of autonomous telephone station GrandStream 6108 and 6202
• Working experience with CRM products: Asana, Jira, ServiceDesk, PlanFix
• Writing technical documentations for web-services in Confluence
• Creation of instructions for users, work with documentation, purchase of components, saving the company's budget
• Basic skills of adaptive layout in HTML, CSS3, Bootstrap, CMS
• Administration of web site and editing content on the Drupal framework, updating framework core
• Experience in telecommunications, work on broadcasting, assistant director in the studio