Position: Business analyst
Category: Business Analyst
English level: upper
Years of experience: 2


- participation in automation of business processes based on BAS / 1C ERP for companies;
- conducting presentations for clients;
- participation in the implementation of new modules of 1C;
- maintenance of implemented solutions, consultation and user support;
- conducting interviews and participating in negotiations with the client;
- collection and coordination of requirements for the customer's processes within the project;
- drawing up a technical task for programmers at the object level, testing the completed task;
-training and preparation of instructions for users;
-preparation and maintenance of project documentation.

bug-searching work in Word, PDF, Excel files;
communication with international requesters;
work in SDL Trados Studios;
file-preparation for the translation.

Clients’ consultation on simple matters online and in phone mode (answers on typical questions about
functional product “SalesWorks”, PC and PDA software installation and work). Rerouting the requests to
proper Support Service in OTRS system; their registration and classification. Authorization keys generation.
Work with typical incidents.Using SQL-scripts.Project work participation.