Position: HR manager
Category: HR
English level: intermediate
Years of experience: 3


April 2022 - December 2022
Position: HR Project Manager
Company: RemoteHelpers, IT-outstaff
Achievements:
 developed and implemented a KPI system for employees of 3 departments
 implemented a system of onboarding and adaptation of new employees of the company
 optimized the method of accounting and segmentation of employees in the CRM
 participated in the formation and optimization of the HR department
 wrote more than 20 job descriptions and job profiles
Responsibilities:
 conducting interviews and 1-on-1 meetings
 research and recruitment of personnel
 adaptation of new employees
 implementation and support of the company's corporate culture

June 2019 - March 2022
Position: Learning & Development Manager
Company: Digma Business Group
Achievements:
 closed more than 50 vacancies
 launched more than 20 online courses
 developed a training plan for the talent reserve of the HR department
 expanded 5 versions of instructions for users of the distance learning system
 implemented a project to integrate service standards into the retail
 developed and implemented 2 motivational programs and a mentoring program
 received an award from the Youth Council of Kharkiv for supporting youth initiatives
Responsibilities:
 research and recruitment of candidates, conducting interviews
 adaptation of new employees, conducting welcomes, creation of PDP
 drafting job descriptions and job profiles
 providing online and offline training for employees
 administrating the LMS

January 2019 - June 2019
Position: Call center manager
Company: 1CallCenter, sales
 handling cold and hot calls