Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 3


Passionate about bringing value, and the latest tech. A self-starter that values teamwork and collaboration. 3+ years of IT Business Analyst experience, 5+ years of IT industry experience in Fintech and Data Centers domains.
Led planning, design, and implementation of a customer support system that handles 100+ requests from businesses throughout the US daily. The project helped achieve an NPS score of 88.
Worked on the Data Center access management system and reporting, which is now used by 18 000 active users from 500+ businesses.
Acted as a product owner of Data Center Services API to maintain best practices and keep integrated business up-to-date