Position: Customer Support
Category: Support
English level: upper
Years of experience: 2


Talented support engineer with 2+years of experience in IT; 
Good command of written and spoken English;
Experienced in IT logistic domain.

A lot of experience of work with USA customers and stakeholders i.e
(phone line support, email correspondence, customer tickets)
which includes:
—end users supporting;
—collecting prompt and accurate feedback from Customers;
— troubleshooting problems and see them through to resolution;
— supporting other teams to achieve satisfaction customer service level on managers’ requests.

I am a fast-learning professional with motivation for working and growing professionally.
Open for flexible work shifts.
I'm up to proactively helping customers and passionate about high-level Customer service;