Position: Customer Care Support
Category: Support
English level: upper
Years of experience: 2.5


Hi, my name is Sam and I would like to tell you briefly about my work experience. I was a Customer Support agent for more than 2 years in several cryptocurrency startups and cryptocurrency exchange platforms. I've handled official Telegram chats with more than 100 000 active users during ICO and helped customers resolve their issues using Zendesk, FreshChat, Intercom, CarrotQuest
Also, I have experience with CRM, Slack, and Google Office.
I'm looking for an interesting project where I can upgrade my skills and learn something new.
According to my personal experience, it's either cool to work on a small interesting projects as in a big team in a huge, ambitious project as well. Everywhere there are advantages :)