Position: HR manager
Category: HR
English level: upper
Years of experience: 0.5

HR Generalist course
Beetroot Academy 
Aug 2022 - Nov 2022

Understood various Roles and Opportunities in HR field
-Important HR Management Skills for HR Generalists , onboarding processes
-OKR and KPI
-Learnt the methods of selecting employees, understood the differences between sourcing and recruitment
-Job application, interview technique, candidate journey
-Coaching in organizations and corporate culture
-Perfomance review: 360 ,PDP ; 1:1 meetings
Nov 2021 - Sep 2022
Administrator

-Oversee day-to-day operations of the customer service office
-Address and resolve customer issues, direct complex problems to the appropriate contact person, document incidents.Maintain confidential files, enter information into database records, create correspondence
-Providing basic bookkeeping services
-Answering incoming calls; taking messages and re-directing calls as required situations -Ordering sporting and office equipment as needed
-Onboarding of new employees and monitoring of existing ones , ensuring that all employees are organized and satisfied in their work environment

Jan 2019 - Oct 2021
Sales Agent&Content manager

-Respond to inquiries quickly and energetically using email, phone and social networks -Apply the correct sales process to gain the highest lead-conversion rate
-Build rapport and maintain client relationships over multiple conversations
-Create, edit and improve sales posts and maintain Instagram page
-Continuously build your knowledge and keep up to date with news about our partner projects so you are equipped to explain and describe the experience to potential customers:
Took part in the Hotels Presentation Programs in Greece , UAE, Cyprus 2020
Passed the course of Digital marketing : content marketing, CEO, SMM, Targeting Advertising in tourism 2021