Position: Junior Project Manager
Category: Project Manager
English level: upper
Years of experience: 1

•	Languages : Russian - fluent, English - Upper-Intermediate.
•	Participant of LvivCSS Conference, Lviv 2018
•	Completed the training course “CSS - The Complete Guide (incl. Flexbox, Grid & Sass)”, Coursehunters 2018
•	Participant of QA Fest Testing Conference, Kyiv 2016
•	Completed the training course “Psychology of Stress and Ways to Overcome It”, Prometheus 2016
Organized and coordinated team work (as the result, such websites as LA Times, The San Diego Union-Tribune started collaborating with SolidOpinion).
Participated in design and gathered requirements for Moderation Tool.
Recorded quality and quantity of the work undertaken (Google Sheets).
Created work schedule 24/7 and managed shifts.
	Communicated various problems to the development and QA teams.
Formulated the process of support users and handled it (basing on Trello).
Suggested and set up Grammarly in the company.
Communicated with users and assisted with troubleshooting issues, created tickets for technical issues (JIRA Service Desk). 
Gathered and outlined the specifics of customer requests.
Interviewed candidates for employment.
Mentored new employees.