Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2.5

November 2021 – Salesforce Certified Marketing Cloud Administrator 
July 2021 - Salesforce Certified Administrator
Hello,
I'm a more than 2 years experienced Business Analyst with strong business analytical and technical skills. My current project is the biggest healthcare project in our company and I perform all the business analytical responsibilities within a typical agile project: requirements elicitation and collection; documentation (BRD, specifications, user guides); business processes creation (BPMN, UML); requirements grooming sessions with POs conducting; team planning sessions conducting; backlog management and issues tracking; writing of use cases and user stories with acceptance criteria; collaboration and support of project team members during the sprint, (developers, QA/AQA, Scrum master); preparing and presentation of sprint results at Demo meetings for customers. 

Experience in Salesforce.com (Administration, Configuration, Implementation & Support); Knowledge and practical experience in Salesforce Marketing Cloud; Jira/Confluence, Trello Gliffy, Visio, draw.io
 
Would be glad to join a new interesting project with well-built and clear processes inside, where I together with the team members can bring maximum value and achieve good results.