Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 11


Currently I am a product manager and a progect manager from business. 
In the position I am working closely with Operations, Marketing, UX designers, IT (BA, SA, back- and front-end developers, QA), Processing Center, vendors (PC, mobile app, other vendors).
I am responsible for: 
-	Innovative projects in e-com (p2p money transfers, tokenization) including mandatory services and services for the banking mobile application.
-	Understanding customers’ needs through marketing research and gathering and analyzing customers’ feedbacks. 
-	Evaluating project costs, effectiveness and risks.
-	Working out the concept of the project including defining user flow and preparing prototypes.
-	Reconciliation of the concept with the stakeholders of the project. 
-	Preparing BRD.
-	Searching for and estimating internal vendors (local and international), considering the best option for the project. 
-	Project support and progress measurement on all stages together with the IT project manager and making adjustments to the project plan if necessary.
-	Coordinating user testing (preparing pilot group, test-cases description, analyzes of pilot results).
-	Coordinating marketing communication.
-	Optimization and approvement of the services launched. 
-	Participating in after launched demo days.
-	Planning the Unit’s backlog for a half of a year considering the strategy of the department and the bank as well.
Key Achievements:
-	Launched Visa Alias money transfers, Token Management via banking application, e-wallets Mi Pay and Swatch Pay, p2p Apple Pay transfers via banking application, 3DS 2.* for Acquirer, e-com M4M token acquiring etc.
-	Prepared business requirement and architecture review to M4M Token Requestor project, Apple Pay In-app Provisioning Extension project, Visa Alias for p2p merchants services, Google Pay p2p in the banking app.
Key Achievements:
-	Launched Google Pay and Apple Pay 
-	Achieved the return of falsely charged fees 
-	Prepared business requirement to 3 DS 2.0 migration
-	Certified new equipment 
-	Trained employees to premium product advantages