Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 5

1. Course Certificate
(COAX Software, Project Management Boot Camp)

2. Introduction to Operations Management
"Coursera"
Project Manager / Visa HQ Ivano-Frankivsk, Ukraine
Since January 2017-ongoing
Project Manager / EGO Innovative, remote part-time position From June 2020 till August 2020
Acted as liaison between business, sales and IT teams to refine the product and incorporate features based on market demands.
Partnered with IT and product leadership to drive and manage the solution development process and ensure the product team understands the direction and vision.
Collaborated with teams to discover and deliver the best solution to the market presented by the product team lead and the business.
Created and maintained the solution vision, roadmap, and backlog of work through the project's life cycle.
Translated features into user stories within the team’s backlog while managing, ranking, and prioritizing this backlog to reflect stakeholder’s requirements.

Project Manager / Visa HQ Ivano-Frankivsk, Ukraine
Since January 2017
- ensure that all projects are delivered on-time, within scope and within budget;
-assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility;
-create tasks for developers and communicate with them;
-provide demo calls for company staff about new features;
-handle interviews and train newcomers;
-develop a detailed project plan to monitor and track progress;
-manage changes to the project scope, project schedule and project costs using appropriate
verification techniques;
-measure project performance using appropriate tools and techniques;
-perform risk management to minimize project risks;
-develop spreadsheets, diagrams and process maps to document needs using Datastudio;
-make educational videos for new features;

Tech Support Team Lead / VisaHQ
From March 2016 to January 2017
-taking ownership of customer issues reported and seeing problems through to resolution
-researching, diagnosing, troubleshooting and identifying solutions to resolve system
issues
- Team work, motivation, people engagement.
- Constant skills development, monitoring, evaluation.
- Business Involvement (100% match company in travel domain but not mandatory)
- Clear requirements and expectations
I really enjoy working in a friendly atmosphere with professionals where it is easy to express your mind and receive some feedback, especially some constructive criticism, as it always helps to become better, learn more and understand others. It is also important for me to understand and match the company's aim and values with mine.