Position: Customer Support Operator L1 (non-technical)
Category: Support
English level: intermediate
Years of experience: 3

Successful resolution of conflict situations, processing of negative feedback. Create template answers to frequently asked questions to quickly respond to users.
Customer support L1. 
Processing requests from users. 
Distribution of requests by departments, responses to users.
Customer feedback through the ticket system and e-mails. 
Correspondence with users. 
Verification.
I like the work in technical support, so I would like to develop in this area. From the company I would like good working conditions, competitive wages, paid sick leave and leave, a normal work schedule, as well as a friendly team.
I prefer working with the CIS countries. Preferably chats.