Position: salesforce admin
Category: Salesforce
English level: upper
Years of experience: 2


Junior Salesforce Administrator, working on the Salesforce platform for one and a
half years, working in customer support and hardware/software management for 2 years.
Worked with a US-based customer to maintain the org and develop/deploy new features.
Main responsibilities were: bug investigation and fixing; email templates creation; resolving
Salesforce related issues; creation and adjustments of Flows and validation rules; User
creation, support and management; creation of permission sets, permission set groups,
profiles and custom permissions; data migration with data loader and data import wizard;
technical documentation and guides creation; providing knowledge sessions for client`s
agents; committing changes using Git and deploying to orgs; analyzing client’s requests
and requirements, creating user stories in Jira; DocuSign templates creation and
management.