Position: Junior Project Manager
Category: Other
English level: fluent
Years of experience: 0.5

WebMax: Achievements: 
 Improved the content on the website; 
Improved the Admin Panels and took an active part in creating new features on them. 
Brannon La Force, LPC-s & Associates: Achievements:

Since I started, I made the practice digital by transferring all paperwork online.
improved the Ledger and billing processes.
Reduced the time of client onboarding processes.
Handled all office expenses which keeps the counselor focused on client treatment only.
SiGonna: Achievements:

Since I started, I improved the quality of customer support for the business. rewrote all current scripts for the Support Team and improved them.
implemented the process automatization by moving from Gmail to Zendesk and setting it up according to business needs.
Handled all Account-related issues with Amazon Seller Support on demand. improved the quality of direct communication via phone with suppliers, clients  , and Amazon support
Webmax Studio: Junior Project Manager position in Gamble industry. My duties included: Operators Admin Panel development; System improvements; Creating User Manuals, and email drafts; Cooperation with developers; Performing online games simulations and gathering the results; Searching for the best solutions to improve online casino’s performance and operation; Searching for new popular games to add to the casino; Studying the Gambling field. 

Brannon La Force, LPC-s & Associates: Virtual assistant for US Mental Health Practice which includes: email/calendar management, client scheduling, insurance verifications, insurance billing, cooperation with referral companies, insurance and client onboarding, referrals onboarding, practice bookkeeping, personal assignments, small “in-practice” projects (website configuration, software testing)

SiGonna, LLC: Customer Care Specialist on Amazon 3rd party seller store which includes:

account handling, orders handling (Drop Ship), customer support, point

of contact with Amazon Seller Support, ad campaigns planning and launches, creating scripts for the Customer Support Team, assisting Quality Control Team, cooperation with suppliers and searching for new ones, and implementing new software to ease the Customer Care work (Zendesk, Zonmaster).
Seeking a full-time position as a juniour PM Manager after graduating the IT Project Management courses. I have both theoretical base and some practical skills in this field and want to improve them and aim to professional growth.