Position: QA Engineer
Category: QA
English level: pre
Years of experience: 1

Look at item "Work experience"
SOCIAL MARKETING MANAGER
Ukrtelecom | 2017 - 2019
-Moderation of the official page of the company "Ukrtelecom" in the social. networks 
-Advising users on complex issues
-Staff training work
Achievemets:
-During the development of the company's social media, the number of users in groups has increased by 200%
-Trained 5+ employees who still work in the company


SECOND LINE SUPPORT
Underhood | 2021 - 2023
-Systematization, analysis and solution of problems delegated by the personnel of the first level of the technical support service.
-Advising users on complex issues
-Staff training work
Achievements:
-Trained 5+ employees who still work in the company
Influenced the acceleration of the processing of requests from users
-Influenced the acceleration of the processing of requests from users


PRODUCT OWNER
Underhood | 2023 - p.t.
-Achieving the maximum value of the product as a result of the work that the team does.
-Manage value and priorities, keep all developed features up-to-date
Achievements:
-Systematized the process of processing bug reports
-Established contact with business representatives for prompt resolution of problems


PET PROJECTS:
1) Eldorado.ua:
-Regression testing
-Creating bug reports
-Resource performance analysis
2) Trello.com:
-API testing
-Creating requests
3) Monobank.ua:
-Regression testing
-Creating test cases
-Resource performance analysis