Position: Customer/Sales representative
Category: Support
English level: upper
Years of experience: 6

Generated top monthly revenue in department multiple times. Maintained high performance ($ per contact) for several years in a row.
Only received high marks for customer satisfaction and service quality rates.
No matter what job I'm doing, I try to do my best and live up to my own high standards of excellence.

While working in sales at fast-growing IT company for 6 years I managed to achieve goals by being both part of a team and a team leader.

Starting as a sales representative in a small group of 6 people and growing to Team Lead with team of 8 people, I know the value of team cooperation, assigning right roles to team members, employees motivation, goal setting process, short and long term incentives, timely feedback in building successful sales team.

I have sufficient knowledge and experience for launching new sales projects, building cross-sell and upsell strategies in B2C sales.

My skills and expertise include: Management, Team Leadership, Direct Sales, B2C Sales, IT Sales, Solution Selling, Cross-sell/Upsell Strategy, IT Sales Process Automatization in B2C Contact Centers, Operations Management, Sales Management, Business Development, Telemarketing, Contact Center Management. 

Have a deep understanding of both computer software and hardware related processes/functionality.

Open for new opportunities in Sales and out of it including Technical/Customer Support, Marketing, Cryptoindustry, Asisstance, Project/Product Managament and more.
Ready to learn something new so may accept propositions even if they are out of my expertise. Preferably without regular night shifts and cold phone calls.