Position: PM assistant
Category: Project Manager
English level: intermediate
Years of experience: 1.5

EDUCATION AND ACCOMPLISHMENTS
•National Technical University of Ukraine Kiev Polytechnic Institute: Faculty of heat power engineering, Profession "Automated control by technological processes"
Bachelor’s Degree 01.09.13 – 30.06.17
Master’s  Degree  01.09.17 - 31.12.18
Testing courses by Skill Up academy
QA TestLab
E5 - BA online
PROFESSIONAL EXPERIENCE
Terrasoft
Manager Sales Support (b2b)
Jun.2017-Mar.2018

SCAMARC (branch of 1 Encon group in 
Ukraine)
company is a partner of Terrasoft and works with warehouse automation, WMS, TMS systems.
Head of lead generation department
Mar.2018 -  Aug.2018

PM intern in “Bussines technologies” 
company is a partner of Terrasoft
July 2019 - Oct. 2019

Criatio(bpm online) system setup; Deep functional study; Building business in Microsoft Visio; Set up tasks for a developers;Creating a technical specificationsС; Custom system testing; Creating custom instructions; Creating a project schedule;Building business process; Provide Customer support via e-mail, and incoming calls;In cooperation with other departments resolve Customer requests in order to provide full, timely and professional response on all customer inquiries;Maintain strong cooperation with the rest of the team;Communicate pertinent information to other team members;Work to achieve group targets;Training new employees;Сreating a script to communicate with the client.

PM assistant
Insurance Company
Alfa Insurance
Oct.2019- till now
Conduct configuration projects of insurance system.
Assessment of tasks.
Рartial configuration оf system.
System support like an admin.


Personal attitudes:
Stress resistance and ready to work under time pressure; Enthusiastic to learn new technology and software; Attention to detail, strong at execution; Work in a team; Strong analytical and problem solving skills ; Excellent computer proficiency; 

Language skills                                                                                                                                
English –  intermediate
Polish – intermediate