Position: Technical Writer
Category: Technical Writing
English level: fluent
Years of experience: 2.5

Conducted trainings for newcomers in ELEKS.
Created video instructions in a short period of time
CORPORATE SYSTEMS 
Description: The aim was to create instructions for corporate systems for a company with more than 2k specialists.
Involvement: 9 months
Responsibilities:
• Composed instructions for a number of systems.
• Created video guides.
• Published instructions using HTML/CSS.
• Conducted trainings on SharePoint.
• Customized SharePoint lists using JSON.
Tools: SharePoint, Camtasia, VS code.

VOLUNTEERING INITIATIVE
Description: Our team maintained the support portals for temporarily displaced citizens and Ukrainian refugees in Poland and Croatia. The biggest challenge of this project was to manage the constantly and rapidly changing information spread across 5 portals, both internal and external. We had to keep in mind the end-user a person with a cellphone and, possibly, a bad Internet connection
Team: 10-15
Involvement: 2 months
Responsibilities:
• Gathered the information and added it to the portals.
• Updated the portal structure.
• Created and edited the articles.
• Adjusted the structure of the portals to the needs of end-users.
Tools: Confluence Cloud, Figma, Jira, MS Office.

KNOWLEDGE BASE MIGRATION
Description: The project was aimed at migrating a corporate knowledge base from Confluence to MS SharePoint. The biggest challenge was to get acquainted with MS SharePoint in a brief period and be able to make structural decisions.
Team: 7-8
Involvement: 1 year 1 month
Responsibilities:
• Analyzed the existing content.
• Migrated the content.
• Created a map of the Confluence spaces.
• Defined the spaces to be migrated.
• Created an MS Excel spreadsheet for each space with an audit of the current pages.
• Created a new structure for each Confluence space.
Conducted meetings with the stakeholders.
• Conducted a training on MS SharePoint basics for the stakeholders.
Tools: Confluence, MS SharePoint, MS Office, TechSmith Snagit.

CV PREPARATION
Description: The purpose of this project was to ensure that corporate CVs
were aligned with the requirements, as well as met the customers expectations
Involvement: 1 year 3 months
Role: Information Developer
Responsibilities:
• Prepared CVs together with the candidates and other parties (competence center, technical experts, delivery managers, business development, and so on).
• Ensured a sufficient level of technical details.
• Created a CV database with heat charts to predict the high number of requests.
Tools: Jira, Confluence, MS Office, TechSmith Snagit
I would like to gain valuable experience and contribute to the company as well.