Position: Junior QA engineer/Trainee PM
Category: QA
English level: pre
Years of experience: 0


Employer/Address: Trademark Drugstore ANZ /Blahodiya, Shara, Kopeyka.  Ukraine, Zaporozhy
Dates: August 2012-present,Zaporozhye
Position: Electronic Technology Engineer.
Responsibilities: Fulfilled duties of 1-2-3 technical support lines. Managed a team of Helpdesk specialists  (8 people). Provided technical support to users. Serving requests for software and technical support for all PCs of the Company (solving incidents,requests,problems). Identification of the types of requests, determination of ways of solving the problem on the user's question, tracking and control of the stages of the passage of applications. Analysing of incidents, checking the correctness of their processing on all service support lines. Testing and evaluating the performance of new software and its components. Creating Cache Databases.
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Employer/Address: LLC "Yugtorg", Trademark "Computer Vsesvit". Ukraine, Zaporozhy
Dates: April  2010 – July 2012, 
Position: PC Technician
Responsibilities: PC assembly and setup. Software setup. Selection of configuration for the user. Consultation and selling the equipment. Acting head of trade point