Position: Technical Writing Manager/Documentation Director
Category: Technical Writing
English level: fluent
Years of experience: 11


•	Manage a team of six writers who produce online and printed documentation for a suite of 20+ products that process and validate EDI transactions and for a private cloud orchestration system: user/admin/installation guides, release notes, video tutorials, internal documentation, API documentation.
•	Organize end-to-end documentation delivery in a concise and discernible manner, maintain Git workflows, coordinate assignment of documents, facilitate deployments to staging and production environments.
•	Lead automation setup for documentation delivery (build and deployment) through GitLab CI/CD pipelines.
•	Work in partnership with product management and engineering leads to determine requirements for product documentation and training materials.
•	Lead product marketing documentation development.
•	Develop strategies for UI/UX enhancements of online documentation.
•	Supervise and assist team members in content development.
•	Review and edit documentation to ensure a logical flow of information, technical accuracy, adherence to corporate documentation standards.
•	Maintain corporate documentation policies.
•	Undertake performance appraisal.