Position: Product manager
Category: Product Manager
English level: upper
Years of experience: 9


Hey, my name is Mykola, a product manager with 6+ years experience. My major skills and experience are related to ML products creation. 

# Product owner — Domclick, 2021-2023
- Owned 2 products:
1. NLP DS-team for development of chatbots and the Salute virtual assistant (local Echo & Alexa)
2. RECSYS DS-team for development of ranking models, creation of personal property selections
- Team creation and launch of personal property selections
- Introduction and launch of the mortgage app in the Salute virtual assistant. Coverage of 68 million active Sber clients, the app is in the top 10 most popular Salute apps
- Doubling of the number of requests solved by the chatbot. Depending on the channel, this is from 12 to 50%
- Two dedicated in-house teams, line-up of back and DS

# Product owner — Alfa-Bank, 2020-2021
Development of non-financial products inside the bank
- Defining of the vision, strategy and roadmap of non-financial products for businesses
- Secured funding for 2 teams to develop their initiatives and launching of these teams
- Creation of a referral program for businesses
- Employee Verification Service
- Intellectual Property Risk Check Service
- Prioritization, calculation of unit economy, selection and analysis of metrics
- Сustdev, UX research, building CJM and User Story Map, prototyping, generating and testing hypotheses

# Product manager — Modulbank, 2017-2020
- Launching of White Business — a product that helps to work with a compliance and avoid account blocking
- Establishment of integration with other banks, Multibank products to enable users to see account balances in other banks in their personal bank accounts and use this function in order to receive a loan
- Launching of a chat bot, and development of me own in-house solution
- Development of features in the field of compliance, salary project, cards, loyalty programs, Open API and notification systems
- Сustdev, UX/CX-research, CJM, prototyping, forming and testing hypotheses, forming a backlog
- Prioritization, calculation of unit economics, writing BRD, selection and analysis of metrics, OKR

# Project manager, QA lead — Class365, 2014-2017
- Responsibility for the service quality, a team of 4 testers
- Functional and regression testing
- Writing test cases and user instructions
- Automation of test cases on Selenium IDE
- Writing BRD, prototyping
- Preparation of release plans
- Technical user support by the phone and via chat