Position: Analyst
Category: Business Analyst
English level: fluent
Years of experience: 5

As a business analyst, I have consistently delivered exceptional results, driving significant value and growth for the organization I am working with. I have successfully led complex projects, conducting thorough research, data analysis, and market assessments to provide valuable insights and strategic recommendations. Through my expertise in process improvement, I have optimized operational efficiency and reduced costs, resulting in substantial savings. I have also excelled in fostering strong cross-functional collaborations and effectively communicating complex information to stakeholders at all levels. My ability to identify and capitalize on emerging market trends has consistently contributed to revenue generation and market expansion. Overall, my accomplishments reflect my dedication, analytical prowess, and ability to drive positive business outcomes.
Dularem Farm Ltd.
Business Analyst
Sept. 2018 – Present

1. Spearheaded the creation of a highly efficient supply value chain for the distribution of over 500 crates of eggs per week, which included a logistics channel for doorstep delivery to retailers/consumers, leading to over 80% increase in profitability and elimination of glut. Utilized data collection, critical thinking, and communication skills to achieve these results.
2. Successfully drove the farm's profitability from negative to 4% ROI in 2022 by selling directly to retailers and cutting out wholesalers who bought on credit and at lower prices. This achievement showcases my ability to identify and solve problems proactively.
3. Proficient in creating external and internal business reports and dashboards, using Excel Pivot Table and Tableau to investigate data trends and communicate key performance indicators (KPIs).
4. Analyzed customer feedback to improve internal processes and enhance customer satisfaction by 90% through data collection and exploration, leading to over 70% customer retention rate.
5. Actively participated in meetings with team members to identify issues and implement improvements for more efficient operations, demonstrating my strong teamwork and collaboration skills increasing production by more than 20%.
6. Develop and sustain a Customer Relationship Management (CRM) system utilizing HubSpot to enhance product awareness through targeted marketing email campaigns to customers.