Position: IT Support
Category: Support
English level: upper
Years of experience: 8


My current position is IT Help Desk engineer. My responsibilities:
- Ensure the best quality of the service provided for customers;
- Incident management;
- Incidents intake via phone, email or ticket management;
- Performing incident analysis;
- Details/materials collection;
- Documentation update
I am looking a position of supporting internal process of company where I can use multitasking and communication skills.