Position: Sales development representative
Category: Sales
English level: fluent
Years of experience: 4


Emirates Airline, Customer Sales and Service Agent (English and Russian speaking market) Dubai, UAE
October 2018 - Present • Client Focus: Working closely with clients to understand their needs and provide personalised, comprehensive support for passengers by organising flight bookings, booking amendments, special requirements and refunds. • Customer support: Working diligently to improve product expertise in order to deliver in-depth knowledge and guidance to customers in terms of visa issuance processes and travel document criteria for specific destinations. • Target-driven: Recognising and focusing on the business objectives of the organisation by achieving strong sales performance in line with KPI, cross-selling and upselling different services to customers in line with their needs; achieving team and personal business objectives and targets with a collaborative manner. • Communication: Adapting my approach in accordance with client requirements, resolving complaints with empathy, handling conflicts and negotiating compromises with confidence; cascading messages and feedback to management and colleagues to fulfil client needs and influence future business decision-making.
I am looking for a sales related position (inbound, outbound) , Looking specifically for a job with relocation to Prague.