Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 2

Successfully completed project about Distribution List Update Tool implementation on the South East Region, reduced 2 hours per week for UM operator and replication time waiting for End-users.
07/2019 - Present Nestlé Business Services Lviv
Position: Junior User Management Specialist
Position: User Management Specialist
-Providing technical assistance and support for incoming queries and issues related to user accounts, computer systems, software and hardware.
-Preparation technical documentation and user instructions.
Domain: EMENA Region
As Focus Improvement&Goal Alignment Pillar:
-Coaching internal projects;
-Coaching daily/weekly/monthly operational reviews
-Leading 2 Problem Solving projects

05/2018 - 07/2019 Softserve Business Systems
Position: Business Consultant
Remote work. 
-The implementation of the company product "SalesWorks" to the customers. 
-Daily communication with stakeholders. 
-Data quality analysis and divergences solving 
Domain: FMCG markets. 
Programs used: Redmine, SalesWorks.