Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 5

1. The plan fulfillment rate averaged 80-90% of management's target over the entire performance period.
2. Increased response rate by 40% by implementing the individual approach and client-oriented follow-up sequence.
3. Implemented an interactive call format with prospective clients, increasing conversion rate by 15%.
4. Trained 5 new lead generation managers from scratch and supervised the team as a team leader.
5. Signed more than 45 cooperation contracts with new companies during the entire period of work.
Business Development Manager / Sales Manager
Feb 2022 - Jul 2023
- Sales team supervision and training
- Lead generation
- Writing cold outreach templates and scripts for the team
- Consultation of clients on the company's services
- Conducting calls, presentations, and negotiations
- Signing contracts with clients, preparing all the paperwork
- Tracking of sales pipeline via CRM

P.S. Currently, I am not only considering sales-related offers but also roles that would allow me to utilize my skills in a more behind-the-scenes capacity.
Please, feel free to let me know, if you have a non-sales-related offer and my skills could fit your position.

Here is also my other work experience:

Onboarding manager / Tech support manager
Dec 2020 - Jan 2022
- Onboarding, support and consultation of celebrities throughout the entire process of cooperation
- Work in the live chat of the website, technical support of users
- Communication with customers and monitoring order fulfillment

Customer Support Supervisor / Recruiter
Oct 2018 - Nov 2020
- Consultation of clients about the company's services by mail, Skype and chat
- Making outgoing calls on the hotline and receiving incoming calls
- Publication of marketing materials, sending mailings to the hot database
- Attracting new staff
- Quality control of the department's work