Position: Technical Support Engineer
Category: Other
English level: upper
Years of experience: 2

Technical Support Engineer
Playtech
July 2020 - now
• Working with command line interfaces - Linux
• Log analysis (Loki)
• Support cases investigation and troubleshooting
• Services and systems monitoring (Grafana)
• Creation of technical documentation for internal usage
• Aplication testing (bug reproducing)


Technical Support Engineer
Boosteroid
April 2020 - May 2020
• Working with command line interfaces - Linux
• Log analysis (Kibana)
• Support cases investigation and troubleshooting
• Services and systems monitoring (Grafana)
• Creation of technical documentation for internal usage
• Aplication testing
Technical Support Engineer
Playtech
July 2020 - January 2022
- Working with command line interfaces - Linux
- Log analysis (Loki)
- Support case investigation and troubleshooting
- Services and systems monitoring (Grafana)
- Creation of technical documentation for internal usage
- Application testing (bug reproducing)

Technical Support Engineer
Boosteroid
April 2020 - May 2020
- Working with command line interfaces - Linux
- Log analysis (Kibana)
- Support case investigation and troubleshooting
- Services and systems monitoring (Grafana)
- Creation of technical documentation for internal usage
- Application testing

Quality Control (Call Center)
Depositphotos
November 2019 - April 2020
- Reports creation in Excel, Google Sheets
- Work with Confluence, Jira
- Creation of analytical reports

Freelance Graphic Designer
March 2019 - March 2020

Personal Translator (Spanish)
ONG "Niños de Ucrania y Andalucia"

Sales Agent/Customer Support
December 2017 - Present (part-time work)
Financial Company

Medical Laboratory Assistant (Intern)
Hospital Dr Peset, Spain