Position: Assistant Manger - Support/Deployment
Category: Support
English level: upper
Years of experience: 4

- Resolving all the tickets with a double shortage of staff.
- Able to fix issues when that situationg first happening in company.
- Can troubleshoot probably anything 
- Overwork when needed.
Start my career as salesman in a local PC shop. I was there in charge of sales to reporting to garbage collection. You can say that he was a store manager. After working in warehouse of same store. Was preparing and testing computers or laptops for a shipment. Then switched to a support of an internet provider. Was responsible to receiving calls from customers and explaining or fixing their stuff.

Then i relocated to Kyiv and stated working at Agromat, as part of tech support team, dealing with huge various of different issues. Dealing with network issues, remote troubleshooting, contacting other support teams from different companies (Adobe to fix Premier or Microsoft to understand why license for Office is not working for example).

Now I`m remotely working in support team at a company that provide POS hardware and software mostly in USA and Canada.

I have gained a foundational understanding of PowerShell, C++, JavaScript, SQL, HTML, and CSS, as well as experience with Linux and GitHub through self-guided learning.
I hope it will be really interesting