Position: SMM
Category: Marketing
English level: upper
Years of experience: 4

- Within four months I was promoted to the head of the SMM department in the UAATeam agency.
- I managed to increase agency profit and clients' cooperation duration by creating a new commercial offer and changing the workflow.
Strong Upper-Intermediate English

1. Head of SMM department in UAATeam agency (Feb 2020-present): 
- increased the duration of new clients' cooperation from 1 month to 4 months by creating new commercial offers, new portfolio, and workflow (research, reporting methods (every week), enhancing reports by providing extended analytics and custom suggestions for project development),
- communicating with potential clients (selling) and current clients, briefing, 
- problem-solving and working on clients retention,
- working with the team as an account manager and with a whole department as a head (liaising with staff and organizing team building events, scheduling meetings and training sessions with staff, controlling project results, taking part in brainstorms and creating strategies), 
- making decisions on the department's development,
- close collaboration with HR department and PPC (target ad) department,
- staging video- and photoshoots.

2. Graphic and web designer (freelance, 2017-2021): 
- finding orders, 
- communicating with clients (briefing, discussing adjustments, payment), 
- working collaboratively with a sales manager,
- creating logos, corporate identity, banners, other polygraphy, and pictures for SMM.

3. SMM Manager (Red Cat Brewery, Feb 2019-Nov 2019; UAATeam agency, Nov 2019-Feb 2020): 
- researching,
- creating content schedule,
- creating photo content, 
- creating texts, 
- communicating with followers, 
- creating target ads,
- creating reports and offering suggestions for further project development.
I just want a friendly team and the possibility to impact and improve a project.