Position: SDR, Sales Representative, Sales Manager
Category: Sales
English level: fluent
Years of experience: 0

Coursera certificates
Dear Recruiters! 
I have just completed a 6 month course on Coursera, dedicated to sales and customer success and I would like to try myself in a new role. Currently , I am still working as a customer support representative. My daily tasks are: Managing ticket system ( helpdesk),  open question inventory , deleting dupes, refunds, re-categorizing , handling sensitive personal data, data reports ( power BI), transfering data and requests to L1 agents, escalations through established reporting processes to support services.
Previously worked with booking systems, business communication with customers via emails, made refunds and paid compensations.
No night shifts