Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 3

time management, flexibility, ability to learn new software and workflow fast and efficiently
With over three years of experience in customer support, including hosting support and team leading, I have developed a strong foundation in delivering exceptional service and manage the team effectively. Additionally, I have prior experience as a 3D modeler, where I refined my skills in creating visual designs.

Currently, I am employed at a mobile game development company specializing in hidden object and match-3 games, where I primarily focus on customer support. My expertise in customer assistance allows me to provide outstanding support and resolve issues effectively.

In addition to my customer support experience, I possess advanced proficiency in various PC software such as Zendesk, Jira, Confluence, cPanel, Maya and technologies like DNS, FTP, Email, SSL, Web Server Management. These skills enable me to efficiently handle support requests, understand and learn new software.

Known for my organizational skills, responsibility, and attention to detail, I am an effective collaborator in team environments. My previous experience in team leading has equipped me with strong leadership abilities and a customer-centric approach.

I am enthusiastic about connecting and collaborating with professionals across different industries. Please feel free to reach out if you are interested in exploring potential cooperation.
ability for self-education and improvement