Position: Operations Manager
Category: Project Manager
English level: fluent
Years of experience: 5


5+ work experience in IT;
Experienced in working in an Agile environment: Scrum, Lean methodologies;
Experienced in creating and implementing new processes, conducting workshops, designing and implementing policies, and promoting company values;
Basic knowledge of Front End development (HTML/CSS), which increases engagement in development processes.

In previous workplaces my responsibilities included:
 - Daily, planning, retrospective, kickoff meetings facilitation;
- Project status reports & risks management;
- Team's capacity planning, projects and tasks assignment;
- Tools maintenance (Jira, Clickup, ADO, Zoho, Monday)
 - Monitoring and managing timelines, budget, and resources;
 - Communication with clients and preparation of invoices;
 - Feedback system implementation and maintenance;
 - Newcomers onboarding;
 - Website testing;
 - Process coordination between different departments;
 - Policies design and implementation.