Position: Business Development Manager
Category: Sales
English level: fluent
Years of experience: 5

Implemented Basecamp project management tool for the whole company; helped to migrate to a new CRM for the entire department (approximately 80 people); participation in development and implementation of Quality Assurance process & bonus system in the SDR department
Work experience:
1. SDR Team Lead/Pre-sales Business Analyst - current job
- Manage outbound process, improve the current workflows, and add new channels
- Assist sales executive with pre-sales process: preparing presentations/proposals/project scope/requirements elicitation
- Analyze the data, prepare the reports and offer solutions to improve the lead generation process
- Leading internal SDR/Lead Generation team

2. Team Manager at the Sales Development Department (& Product Manager assistant) - 1 year 9 months
- Managed and supervised day to day activities of Team Leads and 50+ projects;
- Supported and trained the team to improve the workflow;
- Worked closely with other departments to ensure the proper execution of tasks;
- Lead the daily activities and quota performance management and analysis of individual KPIs (daily, weekly and monthly);
- Planned team capacity and allocated activities/resources meeting strict deadlines;
- Actively participated in the product development process (concept development and testing, providing feedback to the dev team, conducting user interviews, writing user stories, market analysis)

3. Team Lead at the Sales Development Department - 1 year 10 months
- Managed and trained the team of 6-12 SDRs;
- Supervised and managed up to 15 projects at a time;

4. Sales Development Representative - 8 months
5. Data Researcher - 10 months
Personal, professional, and career growth in a business development sphere in a product company, new challenges, and more ownership