Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 11

+ Drastically increased the conversion rate / number of taken projects on the presale.
+ Successfully delivered, maintained multiple projects in different fields. (+training users/employees)
+ Minimized risks for the company and costs for the client.
+ Reduced staff turnover by building a clear motivation system.
+ Constantly increased team size on the projects.
+ Increased the transparency of the current state of the team and projects, maintained metrics and reports.
+ A lot of experience in building teams from scratch, including the hiring process.
+ Managing multiple projects simultaneously.
I'm self-driven manager-leader with a great experience in managing processes and people to secure the outcome and deliver the best possible value for customer's business. From holding presale and discovery workshops, through the creating BA artefacts and documentation, to a planning and delivering the product in time and budget, I tailor the approach that works the best for the specific customer's needs. Working under pressure is my natural environment.

Certified Scrum Product Owner®.

Business Analysis & Requirements Engineering
Requirements Workshops; Business Requirements, Software Requirements Specification, Presale, Estimations, Proposals, Scope, RFP→WBS; Roadmap, UML, ERD, DB Model, Mockups & Interactive Prototypes, Tracing Requirements, Acceptance Criteria/DoD, Root-Cause, Integrations. Features→User Stories(Use Cases)→Tasks.

Customer Relationship:
Stakeholder Management (Mapping, RACI), Presale, Estimation, Discovery, Negotiation, Presentation, Expectations Management, Formal/Informal Communication, Delivery, Billing, Up/Cross-Sale.

Project Management:
Agile/Scrum and Waterfall Methodologies, Meetings & Ceremonies, Task Tracking, Backlog Prioritization/Managment/Grooming, Change Management, Risk Management, Project Metrics & KPI (Burn-Up/Down Diagrams, Velocity, Cumulative Flow Diagram, Capacity, Defect Leakage), Reports, Approval Archive, UAT Coordination, Manuals, A/B Testing.

Tools:
Jira, Confluence, Redmine, Basecamp, Balsamiq, Axure, Figma, Sketch, Miro, Mural, Lucidchart, Zoho, Pipedrive, Spreadsheets, Whiteboard, Monday, Airtable, Trello, XMind, Slack, Notion.

Team Management:
Multiple Teams, Resource Planning, Team Motivation, Problem Solving Approach, Team Coaching, Team Health

Tech skills:
API (Swagger, Postman), ERD/CRUD/DB model, HTML, CSS, JSON, XML, SQL, CI/CD

Fluent English

Master’s Degree
International Business, Zaporizhzhya National Technical University

Please see the full CV attached.
+ Средние и большие проекты;
- Не геймдев; Не гэмблинг; Не взрослый контент;
+ Открытый и опытный коллектив;