Position: Project Manager (PMP)
Category: Project Manager
English level: fluent
Years of experience: 4

•     PMP  certification, 2023
•     Ensured ToT sessions delivery to Telco company trainers and coordinate the organization of mass education  (~4000 employees) for sales & services within the Telco company.
•     Managed and elaborated with team ~11000 defects  up to acceptence and Punch list formalization
•     Successfully coordinated 5 projects simultaneously
•     Implemented 2 internal configuration projects (Automation of HR processes, Internal Knowledge base projects)
•     Implemented 1st phase of development project – new platform for the  product (node.js)
•     Updated process description of cooperation with freelancers what resulted in cost transparency
•     Prepared all the reports in time
•     Provided 2 trainings in English for new employees what resulted in faster onboarding
Project Manager (PMP) with client management background experienced in manual QA and project coordination
•      3 years experience as Project Manager within BSS (OSS) transformation program (Telecom): 
- PMO role: ensure project communications, reporting and manage  project tasks and project members' actions . 
- Training Lead role: collect the requirements for training environment (available functionality, test data, support flow etc.),
- Defect manager role: ensure defects' processing according to agreed flow, prioritization and escalations according to UAT timeline, punch list formalization, approval and processing until Project closure.
•	1.5 year of coordination of configuration and development projects (Solutions for Telecom)
•	More than 3 years in client management (commercial education) including hundreds of individual contracts with customers, 2 big contracts with corporate clients - negotiations with the responsible person, presentation on the client’s territory, testing, account management.
•	Experience in online/live communication with distributed teams (India, Ireland, Philippines, Malaysia, South Africa ) 
•	Proven presenter and public speaker – presentations, workshops.
•	English – fluent
Education, Telecom, Travelling