Position: Support
Category: Support
English level: fluent
Years of experience: 2

I spent 2 years working on cruise ships which made me a really strong person, taught me to adapt quickly to changes, fast workflow, work under pressure, made me an excellent team worker. I do enjoy working with customers and have a strong willing to give each one one of them the best support with personal touch.
I have an experience working as a customer support in a financial online trading company. 
Responsibilities: resolving basic to complex support issues for UK, European customers inquiries received via omni-channel support. Ensuring customers' satisfaction. Implementation activities for Billing and Customer Care software: CRM, Billing. Using MS office. 
As well I work as a Business English tutor.
Responsibilities: establishing successful and result oriented work flow.
I have a degree in hospitality and used to work in this field for 5 years, including luxury hotels, restaurants and cruise ships.
I would like to work in a reliable company which appreciates its employees. It’s important for me to be a part of a friendly supporting team and to have a chance to upgrade my knowledge and be able to contribute in the development of the company.