Position: Data Analyst
Category: Data Analyst
English level: fluent
Years of experience: 0

• Used statistics for data analysis;
• Processed data using Excel/Google Sheets and SQL;
• Visualized data using Excel, Google visualization tool
Looker Studio and Tableau;
• Worked with key product and marketing metrics
using Amplitude and Google Analytics;
• Made decisions to improve sales performance
based on the analysis of sales data and metrics
Project experience 
1.	Basic statistics, analysis and visualization of data in Google Sheets
2.	SQL coding using Big Query and GA4
3.	Data visualization in Looker Studio
4.	Visualization of data in product and marketing analytics using Tableau

Professional experience
12/2022  to present  Sales assistant			     	 
ITX Finland Oy (Retail) Turku, FI
• Delivering a high level of customer service

05/2019 Database administrator
Rozetka – Ukraine’s largest online retailer (www.rozetka.com.ua) – Kyiv, UA
• Monitoring and checking the correctness of the database, troubleshooting 
• Searching for clients, enriching the database and planning for future growth
• Writing instructions for CRM users about best practices 
• Processing incoming applications Ensure that there are no duplicates on the system

07/2015 to 08/2018 Customer Support Specialist
Ukrposhta - National postal operator (www.ukrposhta.ua) – Kyiv, UA
• Consolidation and analyzing salesforce data with further reporting to management
• Solving current problems and sales support
• Exporting data and working within local programs of the enterprise