Position: Technical Support
Category: Support
English level: pre
Years of experience: 0


Troubleshooting of both Linux and Windows-based application
Deploying and customising the different sorts of application onto Linux and Windows
Identify user issues, diagnosing problems and delivering workable solution. 
Ensuring that all user resolved with agreed service level time frames.
Exceeding end user expectations through proffesional customer service and rapport building.
Accurately mainting call logs for communication , audit purpose and process improvement.