Position: Customer service manager, assistant
Category: Support
English level: intermediate
Years of experience: 3


Last 3 years worked on American company as a customer service agent.
Worked directly with customers to provide assistance, resolve complaints, answer questions, and process orders. Using the following tools: Gorgias, Helpdesk, Shopify, Exel.
Also, I was an owner of kids cloth warehouse, with 3000-5000 euros sales per month. Using tools Viber, Instagram, Facebook.