Position: Customer/Technical Support
Category: Support
English level: fluent
Years of experience: 2.5


I used to work in 5-star hotels in the middle east restaurants for a few years (Dubai, and the Kingdom of Bahrain). It gave me the experience of instant problem solving as I had to think and act quickly, and good knowledge of communication ethics specifically using the English language and dealing with demanding clients. Had the experience of working as a captain in the Bahrain royal family during one of the caterings.

Upon arrival to Ukraine, I started to work at a High-tech startup that raised over $2 m. on Kickstarter as a communication representative, I was the only person on the team that was responsible for any communication with the public.

Then I worked as a 3D artist for a while, making characters for a videogame.
As time passed I realized that I wanted to keep that as a hobby and move on. 

For the last 1.5 years, I worked at HealthJoy, a Chicago-based company. 
In the role of Healthcare Concierge, I was responsible for processing the members’ requests
(tickets). That job involved handling users' calls as well as chats and outbound calls to doctors' offices.


A bit about me:

I am enjoying learning new languages, computer software, coding, and new cooking technologies. Sometimes working on my personal 3D art projects.
Also, I am a family man so I'm trying to combine my hobbies with being with my wife.
Love computer games, I see them as art. Movies, books as well.
Sometimes watching neurobiology courses from MIT or any other university just for fun, interested in natural science in general. Hope to start rowing on the Dnipro river sometime next year and get back to yoga practice.
The key value for me is the possibility for growth and learning new things. Prefer to work in a company with a strong culture.