Position: Customer Support Agent
Category: Support
English level: fluent
Years of experience: 3

- The only one agent from Customer Support Team that was online 24.02.2022, worked under bombing.
- I was online always even during blackouts.
- Responded to 150+ chats per 8 hour shift.
- Always was on the 1st-2nd place according to CSAT
VIP Customer Support agent
Oct 2022 - Apr 2023
Mamalat, remote job, gambling industry 

Chatting with clients 
Incoming calls
Emailing
Tasks handling
Customer Support agent 
Nov 2021 - Aug 2022
Upstars, remote job, gambling industry 

Chatting with clients 
Incoming calls
Emailing

Sales Manager
Feb 2021 - Nov 2021
Sonic Auto Transportation, remote job, office in USA
Cold and warm calling.
Outgoing calls.
Collected personal information from customers to accurately document requests.
Searched for drivers to transport different vehicles.
Продажі, криптовалюти - не турбувати, будь ласка.