Position: Junior DevOps
Category: DevOps
English level: intermediate
Years of experience: 0

- Summer 2021: Completed DevOPS Summer 2021 courses, where I got acquainted with the basic CI/CD tools and DevOPS technologies, such as: Git, AWS infrastructure, Docker, Jenkins, Terraform. 

- Spring 2022: Currently I am reinforcing and improving my knowledge, continuing to study CI/CD technologies and tools in DevOps courses from ActPro.
Jul 2009 - Present
Internet and Software Limited
(Fastnext.com, Hostony.com, z555.com)
HostPro LLC

Senior Technical Support Specialist, Sales Department (Billing) Manager

Key Responsibilities:
- provide customer support and technical issue resolution via e-mail, phone and live chat;
- troubleshooting a variety of technical and non-technical issues customers are having with their web hosting plans and services;
- customer consultation in use of system and applications as related to web hosting;
- resolving payment related issues.

Computer skills:
- Experience in installation and basic configuration of such services: HTTP, DNS, SMTP/POP3/IMAP, FTP, SSH,
 MySQL, PostgreSQL, NGINX, PHP
- Operating system: CentOS, Ubuntu, Windows Server 2012/2016/2019.
- Control panels: cPanel/WHM, ISPManager, DirectAdmin, Centos Web Panel, VestaCP , Plesk
- DevOPS basics: basic knowledge of DevOPS technologies and instruments, such as: Git, AWS infrastructure, 
Docker, Jenkins, Terraform.

Personal qualities:
- Good analytical and communication skills, quick and easy learning.
- Ability for efficient work both in group and independently.
- Responsible, hard-working, ambitious, persistent, friendly, punctual, diligent.
- Aspiring to professionalism, career growth.