Position: Product manager
Category: Product Manager
English level: fluent
Years of experience: 0.5

~ Was selected from over 500 candidates to participate in Marketing Manager internship with no experience in the field;
~ Conducted onboarding and training of 3 support agents in my team; 
~ Have never been assessed with a mark lower than 95% during Quality Assurance;
Customer support Representative (T1/T2) 
        ~   First line technical and overall account support of sales engagement
platform:
- communicating with and brokerage between sales department and
customers (via phone, chats, emails);
- emergency troubleshooting;
- composing reports on bugs and glitches (serving as escalation point);
- conducting tet-a-tet training sessions regarding advanced utilization of the
platform;
      ~     Participation in product development activities:
- collecting and systemizing feedback with regard to the platform for further
escalation;
- manual pre- and post-release QA;
   ~     Strong knowledge of basic support and customer management tools: SFDC,Intercom, Zendesk; superficial knowledge of Jira. 

           Internship for Marketing Manager position
~ Creating Storyboards for static and dynamic ads for mobile application;
~ Full-scale work with Facebook Ad Manager and Google Ad Manager
(completed Facebook Blueprint courses).
~ Analyzing basic metrics of ad’s efficiency;

            Freelance translator
~   Consecutive and simultaneous interpretation of business negotiations and
business conferences;
~  Written translation of business contracts, corporate mailing, websites;
I am seeking a position with a real possibility of promotion from within : I am currently attending Project Management cources and additionally learning Agile practices, Basic HTML and Lifesycle of a product. I would like to be able to grow in the a company towards Project Management/Product Management.