Position: Senior business process analyst
Category: Business Analyst
English level: upper
Years of experience: 9


Diagnostics of the company's process architecture, analysis of the completeness of the architecture, analysis of the gaps between the strategic goals and the operational model of the company.
Formation of a work plan in terms of cross-functional business processes: which need to be systematized, transformed or built from scratch.
Organization of work of teams for work at the level of processes.
Quality control of the analysis of processes and proposals to be, took an active part in modeling sessions on the client's side to form processes to be.Determined indicators to measure the effect of process change for business in terms of: time, quality and cost of the process, also calculated the ROI from process automation.
Determined indicators for measuring processes in the future and the formation of dashboards (process intelligents)
Participated in the formation of requirements for IT systems (the basis for the formation of requirements was the process, taking into account the limitations of those systems through which the process takes place).
Created a digital library of process knowledge, digital product (BPMS) was selected for the customer's IT architecture.
In greenfield projects developed processes from scratch from the operating canvas to system requirements (including coordination of all IT teams).
Participated in the development of methodology for providing services to the client.
Among clients, she worked with industries: construction, legal services, distribution, IT, manufacturing, clinics, retail, beauty industry and others.