Position: Marketing Lead, Head of Digital
Category: Marketing
English level: upper
Years of experience: 4


Jun 2019 – Present 
Customer success TeamLead at Promodo 

Building a strategy to achieve the set KPIs on projects.
Management of the project teams.
Strategic development of the project taking into account the interests of clients.
Analysis of the achievement of project goals.
Timely resolution of problems arising in the course of project implementation, settlement of disputes in the client-team conjunction.
Management of financial issues, document management of the client.

Nov 2018 – Jun 2019
Head of Sales at Trendline 

Implementation of the company's development strategy in the sales department
Fulfillment of KPI by the sales department
Participation in the sales process to key customers
Workflow optimization and new employee training

Mar 2017 – Oct 2018
Head of Sales department at Top Travel 

Increase in gross profit by 55% compared to the previous year;
Increase in the conversion of sales by 7% compared to the previous year;
A significant increase in the net profit of regional branches;
Reduction of missed calls from 33% to 4% and improvement of the quality and speed of order
processing;
Formation of a powerful and stable team of sales managers.