Position: System administrator
Category: Support
English level: fluent
Years of experience: 5


I am a tier II technical support analyst  with over 3 years experience providing both desk side and remote  technical support to end users in a desktop, server and infrastructure environment.

Over the years, I have developed a strong analytical, planning, organizing and problem solving skills needed to successfully support the installation and maintenance of client server hardware and software to drive to drive scalability and meet business needs.

I currently work at Helium Health, using docker containerization to deploy solutions on ubuntu distribution(Linux server) to manage on-premise resources and freefilesync tool to configure data backups both online and offline for data recovery. I also handle customer training and onboarding for out range of products