Position: Chief Digital Officer
Category: Other
English level: fluent
Years of experience: 0.5

I have helped in running CRM that was not available for 1,5 years before my arrival. I also created comprehensive training materials for users, including instructions documentation. I can find solutions within my knowledge area and beyond. I am also able to explain complicated tech to non-technical users and create requirements for tech solutions. I communicate politely with all age groups of collaborators in different regions worldwide and manage to have a good raport with all of them. I am a master of small talk and turn on assignments on time. I am here to support my collaborators and make them feel heard, welcomed, and loved.
My full job experience stretches to 5.5 years. I participated in nationwide programs at UBI under my degree-related job. I also was an English editor and creative writer for more than 3 years (and I still write and sometimes translate, which makes it to more than 5 years of content creation). I participated in a large CRM integration project in the consulting company, implementing Dynamics 365 CRM (Sales, Marketing apps) in colleagues' daily activities. I performed data cleaning (duplicate detection and deletion, creation of workflows), strategic data review, provided CRM training for new and current users, provided tech support with diverse customizations and error checks, created templates, and wrote tech documentation. Now, I am a Talent Matcher in an amazing Ukrainian startup, helping developers and designers to find projects. I look to develop my communication and negotiation skills within the scope of my next job.
I expect to be a part of the ever-growing team, not in terms of people numbers but in personal development and growth. I look forward to communicating and promoting products and services I believe in, those that make the world a better place.