Position: Customer Support
Category: Support
English level: upper
Years of experience: 1.5


Hi there!

I am starting a new period in my life and would appreciate your support. 
I am open to job offers in customer support service. Feel free to contact me with any questions.

I have worked in Customer Support sphere for 1,5 years and did the following responsibilities like:

— Responded to customer queries in a timely and accurate manner via email or chat (without calls);
— Identified the needs of the customer and assist them if requested, be able to provide analysis reports and report product malfunctions;
— Shared feature requests and effective workarounds with team members.