Position: Technical/integrations support
Category: Support
English level: upper
Years of experience: 3


I've been working as a customer support, helped people with all issues about website they would ask me. Gathered required information to transfer it to other departments as a financial one through Jira. I worked also with Confluence, CRM system, Slack, Webim, Jiva, Zendesk and google services such google docs, sheets. I'd like to develop in this field to step up further and become team lead of customer supports and work as sort of a team manager.