Position: Customer support\Head of support
Category: Support
English level: upper
Years of experience: 5


I have experience working in the technical support team of a cryptocurrency-related company, where I gained skills in financial monitoring and working with cryptocurrencies. Later, I worked as a Head of Support in a project, leading a team of 15 people. I established the support operations from scratch, managed communications, CRM, penalty, and reward systems. I conducted interviews for new hires and handled employee terminations. For the past 2 years, I've been working at a company that mediates between advertisers and influencers as an Influencer Manager. In this role, I've been involved in script development, trend research for viral videos, and selecting influencers from TikTok and Instagram