Position: Support Team Lead
Category: Product Manager
English level: upper
Years of experience: 8

I transferred whole support team successfully to a new CRM system; create internal instructions that used to function for almost 6 years; build strong team of 27 people and split duties between them; I was in London conference as a speaker. Close around 6 internal product cases from scratch till final release

Absence of fear of new and large amounts of work, confident in customer relationship management. I specialise in multitasking and process organisation. Have an experience in team leading: motivating, hiring, building the processes.Ability to provide efficiency and solve problems in a short period of time with a minimum of steps taken. Knowledge of English (Upper Intermediate 
) and know Excel well.Worked with programs : Trello (Atlassian), Monday, eDesk, Slack, Skale
I want to create something new from scratch, help company to possess powerful and full informative team for their customers. For me it doesn’t matter what field of activity it will be, because I’m sure that great, structured and fast service should be everywhere. And I want to be a part of it.