Position: Content / Brand Manager
Category: Marketing
English level: fluent
Years of experience: 5

Hard skills: 
- Data Analysis
- Writing and content creation
- Proposal writing
- Copywriting
- Storytelling
- Social media marketing and social media advertising
- Creating a content plan
- A/B testing
- Google Analytics and Google Search Console
- Web: HTML
- Canban / Trello
Brand Manager (APRIL 2020 - PRESENT, NEWTREX, KYIV)
- worked closely with the business to create an effective content marketing strategy and editorial plan in line with business objectives
- collaborated with design team to develop website content, style and layout (promo & UI/UX)
- created tasks for copywriters and email marketing team for mass mailing (JIRA)
- liaise with copywriters and localizators to ensure brand consistency
- participated in creating a brand book 
- created and promoted Landing Pages
- conformance all promotional texts with tone of voice, brand style across all content
- liaised with content writers to ensure brand consistency
developed an efficient content plan (that increased productivity by 30%)

Quality Control Manager (NOVEMBER 2018  - MARCH 2020. NEWTREX, KYIV)
- created own customer support KPI metrics 
- reviewed existing process and product specification to identify the need for improvement or upgrade
- conducted surveys to identify customer requirements and ensure they are being met by established quality standards

Customer Support Agent (2018)