Position: support manager
Category: Support
English level: fluent
Years of experience: 5


-	Providing support to customers;	
-	Testing new features of the software before release;
-	Editing technical documentation;
-	Learning users’ business goals, uncover their needs and guide them through their journey, providing advice regarding their sites and businesses;
-	Develop and maintain positive customer relationships and satisfaction;
-	Make an impact on the way we support our users by improving our flows to ensure their experience is the best possible