Position: chief commercial officer
Category: Sales
English level: upper
Years of experience: 6


Support
- Building a support team. 
- Organizing the work of support staff. 
- Monitoring and evaluating the quality of support staff. 
- Formation, revision, and control of key KPIs of the support department. 
- Assist support with heavy workloads or difficult situations.
- Monitoring the level of user satisfaction. 

Sales
- Hiring and leading sales teams.
- Shaping and maintaining the user engagement funnel. 
- Helping sales teams with problems and objections.  
- Researching new needs of potential users. 
- Connecting and unleashing the potential of new customers
- Solving customers' problems.

Product Manager
- Searching for new needs of existing customers.
- Customer development.
- Organizing manual QA process.

CCO 
- Drove +100% monthly revenue through strategic projects.
Implemented comprehensive sales funnel, enhancing client journey.
- Established predictive analytics for revenue forecasting.
- Crafted and executed successful business strategies.
- Expanded to new markets with tailored approaches.
- Orchestrated successful product launches.
- Led high-performing sales teams to achieve targets.