Position: Business Analyst, Senior Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 10

A Business Analyst with 10 years experience in BSS/OSS implementation and transformation projects for medium and large size telecom providers in North America and Europe. Skilled IT/Telecom professional helping customers to improve their Business Processes and Infrastructure Management by implementing highly efficient Information Systems that are tailored to the business needs.  Attentive to details, result-oriented, able to work independently on Business Analysis tasks as well as to integrate into highly agile and culturally diverse environment. Familiar with telecom technologies.

Technical Expertise:
- Good background in Service Fulfillment (Order Management) and Resource Inventory domains;
- Knowledge of Business Analysis techniques;
- Good understanding of SDLC process, as well as Waterfall and Agile methodologies;
- Proficiency with CASE tools for Business Analysis such as Sparx Systems Enterprise Architect and MS Visio, as well as in-depth practical knowledge of UML 2.0 modelling standard;
- Basic knowledge of SQL;
- Possession of communication skills, problem-solving skills, documentation skills, facilitation and elicitation skills;
- Knowledge of telecommunication technologies including IP/MPLS Networks, L2/L3 VPNs, Virtualized Solutions (such as SDN, Cloud-based UTM), Mobile Networks (CDMA/UMTS/GSM), Transport Networks (SONET/SDH/PDH, WDM, Metro Ethernet, ATM, Microwave etc.);
- Specialized expertise in Netcracker proprietary products (Order Processing Framework, Resource Inventory) and implementation practices.

The list of successfully completed projects can be found in my public profile at LinkedIn, dmytro-suprun.
Ownership of the following activities on BSS/OSS implementation projects covering Order Capture, Service Fulfillment (Order Management) and Resource Inventory domains:
- Business cases identification;
- Requirements elicitation;
- Composing user stories, incl. detailed descriptions and acceptance criteria;
- Prototypes demonstrations to the stakeholders;
- Solution design preparation;
- Design review sessions with the stakeholders;
- Supporting Development and Quality Assurance teams;
- Leading system sign-off effort from technical side.