Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 4

Awarded as Best Employee 2021 of Nestle Business Services Lviv
05.2019 – till now – Business Solutions Specialist HR 
•	Identifying customer’s needs of new improvements [investigation of technical solutions from technical side (SAP/ SF)], their business requirements [what might be required from other parties/ team members involved in a project], approximate time for implementation, scope for testing
•	Prepare and support local developments of features and communicate it to relevant stakeholders/teams
•	Identify potential risks, issues, and challenges
•	Managing projects [merge and acquisition] and taking part in different IT related projects [new implementations/ improvement of existing ones]
•	Coordinating customer’s  IT activities [leading WORs, supporting escalations, technical implementation of legal changes, etc] 


Technical Skills:
•	MS office: Word, Excel Outlook, PowerPoint
•	Oracle BI (user)
•	SAP HR module 
•	SuccessFactors
•	CBS B2
•	Azure DevOps
•	ServiceNow