Position: Customer support
Category: Support
English level: upper
Years of experience: 4


Zone3000
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Customer support 

	•	Provide technical support via Live Chat to customers around the world;
	•	Working with DNS system, DNS configurations;
	•	Managing email services and troubleshoot the most common issues with their features;
	•	Troubleshoot issues and resolve problems related to server performance, troubleshoot errors on the websites point to the server;
	•	Troubleshoot and resolve issues related to the MySQL and PHP configurations;
	•	Working closely with the CMS such as WordPress;
	•	Supporting and managing cPanel services.

CPARK
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Affiliate manager

 CPARK is affiliate CPA network, specializing in such verticals like dating, mobile subscriptions, gambling and sweepstakes.

• Recruiting new publishers
• Managing communication and stimulating relationships with the current publishers
• Monitoring and reporting on competitors' affiliate campaigns and promotion
• Keeping of statistics and reporting activities
• Work with CPI, CPA, CPL model.
• Financial tasks.
• Campaigns setting up
• Monitoring and analysis campaign performance
• Market research and build audience targeting

Ciklum
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Support Engineer

- Analyze and support internal app SeeTree. 
- Work with statistic in Google Sheets
- Report bugs in the app
- don’t take night shifts 
- no phone calls (only chats or tickets)