Position: System Analyst
Category: Business Analyst
English level: pre
Years of experience: 2


Support engineer
Checkbox, Kyiv
09.2020 - 06.2021 
- Testing and diagnostics of new versions of API, web, desktop programs, mobile applications;
- Setting tasks for revision and correction of errors to the development department;
- Creation and editing of technical documentation for the product;
- Experience with client-server architecture and software development processes;
- Technical support and advice to clients and programmers on the work and integration with the software product

Support engineer
SmartLab, Kyiv
06.2017 - 05.2020 
- Testing and diagnostics of new versions of the program;
- Technical support for customers on the operation of software;
- Setting tasks for revision and correction of errors to the development department;
- Installation and configuration of operating systems,
1C, SQL (MsSQL, PostgreSQL), and various other programs, drivers, etc. ;
- Elimination of technical problems and restoration of software and / or peripherals; 
- Configuration of network equipment;
- Consultation on installation and adjustment of equipment or software;

Support engineer
FreeNet, Kyiv
03.2016 - 05.2017
- Technical support and consultation of subscribers;
- Setting up the network equipment of the provider;
- Consultation on setting up network equipment