Position: Project Manager, Project Coordinator
Category: Project Manager
English level: fluent
Years of experience: 2.5

Responsibilities 

• Create project plans and provide estimates for several projects at the same time
• Managing development processes (design, layout, software)
• Taking part in design development-stage (working with the remote UI/UX team)
• Coping with project budget, and preparing project-cost reports
• Mentoring junior PM, QA specialist and content manager
• Resolving conflict and issues from the customers and stakeholders 
• Performing presentations and demo to stakeholders 
• Implemented email and retention marketing. 

Achievements 

• Created a high-performing team that executed 7 projects at the same time 
• Curated technical documentation that never existed before
• Implemented an email-marketing strategy that helped increase website trafic by 50k sessions, 50% - new users
• Cooperated with a marketing agency to launch a retention marketing strategy, now it's more than 10 trigger scripts working 
• Designed and delivered a Telegram-bot that helps customers make bookings.
3+ years of experience in a product healthcare company (Ukraine and Europe). 

Project types: Websites, Single-page applications developed in PHP, telegram-bot, email and retention marketing, etc. 

Passionate about improving customer experience, communicating with my team and customers.

I consider my English level as C1 speaking and B2 writing.