Position: Middle/Senior Customer Success Manager, Onboarding, Operations
Category: Other
English level: fluent
Years of experience: 7

Certificate of Completion: English Functional Skills Level 2
Awarded by Norwich City College, the UK
Equivalent to GCSE Level 4.
International Employment in Dubai 2015-2018, and Study Opportunities in the UK from 2023.
Experienced Customer Success Manager with a Strong Skill Set:

- 2 years of experience in a high-performing Customer Success team, specializing in onboarding, upselling, troubleshooting, and business development.
- Responsible for managing a portfolio of 300 mid-level clients, ensuring their satisfaction and retention through exceptional customer support and proactive upselling.
- 1 year of experience as a Team Lead, overseeing 8 Customer Support representatives.
- Recognized as a KPI winner for outstanding performance.
- Additional expertise in onboarding for 1 year.
- Extensive experience in markets including the US, UK, UAE, and Canada.
- Fluent in English.

With my diverse skill set and dedication, I am confident in delivering exceptional results for our clients and driving business growth.
Exciting Product | Company Loyalty | 1+Year Contract | No Micromanagement | Flexibility | the best Ukrainian people