Position: Customer Engineer Support, Customer Support, Customer service
Category: Support
English level: upper
Years of experience: 1

Once I`ve stayed for half of the year in Cyprus (just didn`t come back from holidays), got there 2 jobs and lived for a month in a tent with my friends.
The first project which I joined as a Customer Support Engineer was the Etoro trading platform. We aimed to give our customers the best service and a complete answer to their questions about verification processes, deposits or withdrawal issues, taxes, trading information, or any changes in their accounts.

I`ve experience working with the following platforms:
BackOfiice, Jira, Confluence, Google chats, Gmail, Google sheets, docs, Dataloop.

Another project I joined is "SeeTree" which is an "Intelligence Platform for Trees" providing per-tree intelligence to growers to track their trees’ health and productivity. We as Customer Support are upgrading the information on the groves of our customers, using different platforms, which are helping us to track the changes in trees and to upgrade our customer's groves.
Prefer not to work night shifts