Position: Customer support representative
Category: Support
English level: fluent
Years of experience: 1


Hey, my name is Daria and my first job experience was as a Customer Support Representative in Genesis IT company in Ukraine. I've been there for a year and I think I learned a lot: I was dealing with customer complaints, all in English and did al lot in technical support as well. After the beginning of the full-scale war I moved to London and worked as a waitress in the restaurant and got promoted to a manager after 3 months there. I learned how to organise the working atmosphere, divide tasks between people and help them to build a good relationship to create a nice atmosphere in the workplace. Also i had a project which was connected to customer experience and people  working there which i completed successfully and improved a lot of numbers for the business. Now i moved back to Ukraine because i feel like a want to live and make a career here. So I'd be happy to recieve offers from you that are related to my work experience.
After I worked in a very healthy atmosphere I'd love to have the same here. I would prefer to not work night shifts. The constant feedback is also very important for me as I have a huge desire to grow up in my future workplace and help the company to improve and grow as well.