Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 3

Disputed a ton of fake Trusted Shops reviews of a service I was supporting to improve its public image. Not sure if it made a difference, but I liked that the review page looked neat and had only real reviews and comments.
Customer Support Representative - 3 years of experience:

- 1,5 years of supporting an education service;
- 1,5 years of supporting technical products in three languages (Englisch, German, Russian): mobile OS, online marketplace, online clothing shop, apps for macOS, Windows, iOS.

Experience supporting via email and live chat, moderating comments on the blog and social media pages, managing Trustpilot and Trusted Shops reviews. 

Interested in the CSR, Customer Success Manager, QA Manager and other Customer Support-related positions.
I'd like to be a part of a young and friendly team. I think that a great team is 90% of success and no matter what kind of job you do, doing it together with nice people makes it enjoyable. I also like internal processes to be thought through and organized. It's no problem if the processes are still being developed, but in that case it would be nice to be able to contribute, give feedback, suggestions and be heard.