Position: Customer support specialist
Category: Support
English level: fluent
Years of experience: 2


I have a lot of customer service experience, particularly in the ride-hailing and ride-sharing sectors. I ensured customer satisfaction at BYKEA by responding to consumer inquiries via chat and VoIP. At CAREEM, I worked as a Live Chat Operator where my whole focus was on using chat to address customer issues. These encounters have improved my communication and problem-solving abilities, allowing me to offer outstanding customer service.