Position: Customer Support
Category: Support
English level: upper
Years of experience: 2


Quality Assurance Manager
As a QA Manager, I have 4 months of experience evaluating and ensuring the quality of papers produced by freelancers. I proofread academic tasks from school to Ph.D. level, analyze clients’ feedback, and make fair judgments on freelancers' work. I am also responsible for managing the company's finances.

Customer Support Representative
As a Customer Service Representative with two years of experience, I have proven to be proficient in handling customer complaints, placing orders, estimating prices, and providing solutions that prioritize customer needs. I am attentive to details and can handle up to 5 clients simultaneously while always remaining on point.
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