Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 0


November 2018- currently
Business Development Specialist Fair&Exhibitions/Sport Events Logistics
DB Schenker, www.dbschenker.kiev.ua
Responsibilities:

      looking for international projects to be involved
      attracting customers
      organizing and controlling the full chain of provided services
      ensuring project deadlines are met
      process and manage several projects at the same time
      ensure customers satisfaction and building long term relationship with each customer
      attracting contractors, meetings, negotiations
      reporting to Cluster Manager in PL, analysing P&L, budget preparation
      invoicing,  controlling accounts receivable 
      
November 2014 – September 2018
Sales Specialist/Customer Service Officer 
Peter Justesen A/S Company, www.pj.dk 
Responsibilities:

      hunting new customers (meetings, mailing, callings)
      building strong relationship with customers
      filling in necessary reports for the head office in Denmark, working in CRM
      handling customers' complaints
      creating some marketing activities for Ukrainian market to increase sales
      monitoring customers' orders
      customers support in providing payment
      working in Microsoft Dynamics AX
      covering market in Belarus, business trips to Minsk 2-3 times pro year for visiting customers.
I would like to support customers worlwide providing them the best possible service.