Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 3

- Managed a team of 8 people, built and created the workflow from scratch; 
- Increased customer satisfaction score (CSAT) by 12.5% by optimizing team resources and managing clients' expectations;
- Managed few IT/Marketing projects simultaneously;
- Structured and led IT Marketing team for a year; 
- High level of Chinese (HSK6) and English (B2-C1). 

Courses:  PMI Project Management Foundation
Course (online course); PMI Business Analysis for Project Managers (online course); QAS Business Analyst and Project Manager Collaboration (online course); IIBA Business Analysis Foundations (online course); Genius Space "Project management" (online course); RedCamp "Project Management Essentials in IT" (online course).
IT Project Manager
- Task managers: Jira, Asana, YouTrack, Notion etc.;
- HTML/CSS basics;
- Marketing team lead experience; 
- Web development management;
- Agile (Scram/Kanban);
- People management (hiring, employee development, mentoring and motivation);
- Project management metrics and KPIs setting;
- Preparing status reports (Gantt, RACI, Risk Assessment Charts etc.);
- Clients management and  business communication;
- Problem solving with both team members and clients.