Position: Helpdesk team lead | IT team lead
Category: Sysadmin
English level: upper
Years of experience: 6

Build my Helpdesk (L2) team with 3 members on ITIL standards.
Year team task planning.
Budget planning for the year.
When I was one helpdesk - success support for 300+ users with the growth of the company +10 people per week.
Creating policy.
Team Leader of 3 Helpdesk specialist.
Experience in budget planning for the year
Prioritization and compliance of projects deadline.
User support on Windows and Mac OS with troubleshooting.
Widows and macOS Server experience.
Jamf administration knowledge.
Orion monitoring experience.
VMware & ESXi experience.
Organization and management of a helpdesk team with 3 members.
High-quality support in active recruitment (more than 10 people per week).
Stress and load resistance.
Sociable. ;-)
Looking for an interesting team and task.
White wages, medical insurance, refresher courses.
Looking for an offer not less than team lead.