Position: KYC Officer (Regulated lisence)
Category: Other
English level: fluent
Years of experience: 4


KYC officer (Regulated lisence, iGaming)

- Evaluation of customer AML risk.
- Direct communication with clients on matters related with KYC and financial transactions.
- Gathering client's documentation and information required for verification of their identity / incomes.
- First level of processing clients' transaction requests and all related troubleshooting.
- Preparing reports to the MLRO regarding suspicious players.

KYC Payments Manager (iGaming)

August 2021 - July 2022

- Oversee projects and monitor financial reports.
- Detect and report money laundering, PEPs or other suspicious cases to the relevant authorites, take appropriate anti-fraud measures if required.
- Handle customers' payments queries, prevent unfriendly chargeback requests.
- Work with various payment solutions (payment system backoffices, payment providers).
- Collaboration with the Payment Systems Operations team on matters of PSP integration, QA and conversion monitoring.
- Conducting assessment of high risk users, fraud prevention.

KYC Manager (iGaming)

March 2021 – August 2021

- Verifying the customers according to the established KYC procedure.
- On daily basis identify, organize, and set a particular volume of tasks to be done by KYC Officers.
- Cooperate with other relevant internal departments in order to report recently arised issues. Create proper tasks in order to fix problems appeared.
- Track KYC Officers' perfomance in order to keep our main goals to be achieved, according to the established KPI system.

KYC Officer (iGaming)

June 2020 г. – March 2021 г.

- Direct communication with clients on matters related with KYC and financial transactions.
- Gathering client's documentation and information required for verification of their identity.
- First level of processing clients' transaction requests and all related troubleshooting.

Junior lawyer 

January 2019 - May 2020

- Drafting legal documetns.
- Preparing tax consultations for different types of businesses in a variety of jurisdictions.
- Interpret laws and regulations for individuals and corporate organizations.