Position: Business Analyst (Business Process & Operations)
Category: Sales
English level: fluent
Years of experience: 3

- My greatest strength is that I am a very quick learner 
- Have team management experience
- Formulated new solutions from data by analyzing its particular trends and patterns
Business Operations Specialist ( Field Sales )
February 2022 - Present
Working in a tech-driven company to support sales processes. My activities include reviewing, evaluating and updating sales processes. Bringing insights and turning them into actions. maintaining documentation for current and future processes.

Operations Analyst
September 2021 - January 2022
My workplace was a US-based startup where I was responsible for building workflows and documenting standard operating procedures related to customer handover and customer onboarding. 

 
Sales Operations Analyst 
January 2021 - Sep 2021
My workplace was a Dubai-based IT product company where I was involved in several projects. 

Created and documented the sales process of the company 
Worked closely with product & technical team 
Worked with different databases and driving data-driven decisions, A/B testing ( SQL )
Designed the workflow for the sales team with KPIs, activity-based metrics, acceptances criteria.


I have 1 year of PM experience in non-IT
Experienced with team management, task tracking and prioritization
Analyzed customer needs, market trends and set initiatives for opportunities
Participated in the process of planning and building strategies for the product operations

I have experience in databases and Excel, Google Data Studio, SQL and Jira - Experience with Agile Project Management ( Scrum and Kanban ) - Experience in SDLC process creation and updates
I would prefer to work with a product company that works with challenging projects and a tech-driven environment.