Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 0


Customer Service Representative 
Millhouse Logistics Inc

Maintaining a positive, empathetic, and professional attitude toward customers at all times 
Manage large amounts of incoming phone calls 
Handle customer complaints, provide appropriate solutions and alternatives within the time limits 
Follow up to ensure resolution 
Еnhance proficiency in the preparation of primary documentation, its systematic organization, and the establishment of registers 
Possessed practical knowledge and skills in compiling financial documentation such as invoices, bills of lading, and payment orders

English Tutor
Language School NEW WORLD May 2021 - February 2022
As an English language tutor I was handling with: 
Demystify the rules of concord, sentence construction and grammar; 
Scheduling appointments with parents and students; 
Assisting students with their assigments, projects and exam readiness; promoting a friendly and welcoming ambiance for students