Position: CIO
Category: Lead
English level: fluent
Years of experience: 11

Creation IT usage and security policy, 80% downtime reducing 
Creation of the IT procurement policy, 43% reducing expenses
Migration to Azure/Office 365 without interruption, 95% expenses reducing. 
Implementing SLA, KPI, ITIL best practices, increasing manageability. 
Reduction of IT complaints (downtime/reaction time, procurement period) 92%
FO PJSC “DOEP” (Bunge EMEA), Food production, https://www.bunge.com/
Head of IT/ EMEA&ASIA ITSM manager                                     March, 2013 - now
IT/IS department management , representative offices and joint ventures
Analysis of reliability and effectiveness of IT/OT/ICS infrastructure
Formation and control of the IT/IS budget (CAPEX/OPEX)
EMEA IT/OT/ICS security management
Internal IT audit
Provision of continuous operation of servers and network infrastructure
Windows 2008/2012/2016, Linux (Red Hat, CentOS), Hyper-V
IT procurement (hardware, software, services, 3rd parties)
ERP and SRM improvement and support
Azure, Office 365
Internal IT training programs creation
Apple support including OS X and iPhone, iPad devices

Ministry of Revenue (Ukraine), Governance, http://sfs.gov.ua/en/
Senior Systems Administrator                               	      September, 2008 – May, 2012
Head of the Helpdesk and software department           	  May, 2012 – March, 2013
Management of IT local subsidiary, as well as district subsidiaries
Analysis of reliability and efficiency of IT infrastructure in regions
Formation and control of IT budget of branch
Provision of continuous work of IT infrastructure
Selection of suppliers (hardware, software, services, 3rd parties)
Maintaining of IT service on the basis of ITSM, ITIL, Scrum
Administration of Windows XP/7, Linux and other applications
Windows 2000/2003/2008R2, Linux server OS, Hyper-V
Bash scripting, SQL requests
Cisco network and IP telephony support
Management of unified electronic reporting system in state tax service
Support of local IT-specialists in remote offices
 
Charitable Foundation “DIIT Support” (Ukraine) 
Senior Systems Administrator                                                 June, 2003-August, 2008
Maintenance of continuous work of IT infrastructure
Customer support
New experience, new frontiers