Position: Operation Manager, Customer Support
Category: Support
English level: upper
Years of experience: 2


- calculating costs of transportation depends of customer’s request
- communicating with counterparties, shipping lines, port authorities
- placement of bookings
- working with 1C, drawing up contracts
- reservation of transportation by rail transport
- "cold calls" for searching new potential customers
- experience in re-tabling cargo from a wagon into bags and ordering relevant documentation for customers
- submitting instructions for bills of lading, agreeing them with the customer