Position: Support
Category: Support
English level: intermediate
Years of experience: 11


I am an experienced professional with diverse experience in support analysis, accounting, and internal auditing. Over the past 12 years, I have held various positions and acquired skills and expertise that make me a valuable asset to any organization.

Currently, I work as a Support Specialist/Analyst at Fire Media, where I have gained extensive experience in the gaming industry. I excel in gathering and processing data on gaming operations, customers, revenues, expenses, and other metrics. Additionally, I handle customer inquiries and provide high-quality support through various communication channels, including email and online chat.

In my previous role as an Analyst/Senior Accountant at Red Petroleum, I developed and implemented a KPI system to evaluate employee performance, which brought success to the company. I also successfully analyzed expenses, managed income and expenses, and prepared financial statements. My skills in cost management, resource utilization optimization, and financial analysis allow me to provide accurate financial forecasts and effectively assess financial risks.

With my extensive experience in support analysis and gaming operations, I am seeking new opportunities to utilize my skills and contribute to a dynamic and progressive organization. I am particularly interested in positions related to data analysis, customer support, or financial analysis in the gaming industry. I am confident in my ability to achieve outstanding results and make a significant contribution to the success of any team or project.