Position: Customer Support
Category: Support
English level: fluent
Years of experience: 10

I was twice chosen as employee of the month out of 1100 employees for showing great customer service skills, for my hospitality and anticipating guests and crew needs. 

I’ve conducted additional trainings for employees under performance to bring them up to higher level and under my coaching and supervision they have progressed fast within the company 

We’ve had an ongoing issue to achieve sales targets in Australian market. I’ve done research, compared figures from previous years, did some evaluation and brought a new plan on how to improve operations . It worked and was used as a template for different markets .
Greetings team, 
My 10 years customer service experience in hospitality related to wide variety of people with different mentality, culture and habits makes me unique. Being diplomatic and genuine leader I look forward to bring team together around
company  goal, to help growing others, build motivated and committed team, create culture where everyone’s input is valued. I’m revenue oriented and excited to learn and grow in new environment. My 3 years Guest Services onboard experience and 3 years Shore Excursions background will help me to learn and progress fast. 
I’m truly enjoying pushing myself towards the goals, grow, set an example and achieving results.
I’m happy to be at start up and bring my ideas around and push towards the idea to work. 

Either big team or smaller project , both will work. I’m looking forward to be a set for team and company , achieve goals , bring results and help company to grow.