Position: Business Analyst/Product analyst
Category: Business Analyst
English level: fluent
Years of experience: 5

"I'm a Business Analyst with hands-on experience in business and system analysis. I've worked on researching marketplaces and building CRM and ERP tools. These tools help businesses better connect with their customers and make decisions using real data.

I've helped roll out features for their Finance, Marketing, and Logistics teams. It's been both challenging and rewarding. My job is to understand what's needed, break down tasks, keep track of our progress, and show our results to the people we work for. I oversee how we build and improve parts of the system.

I've also worked in real estate, helping to upgrade a CRM system. We did a bunch of projects, from generating new business leads, setting up a call center, to working with banks. We even made a system that can see if a customer is upset just from their face and connect them to our top salespeople.

I believe a good analyst should know about different tools and methods. Sometimes, it's even about making a new tool that's just right for the team. The goal is always to see the bigger picture and add real value."
– Full cycle business analysis of E-commerce business, starting from sourcing up to marketing.
– Marketplaces analysis and solutions (Amazon, Walmart, etc).
– Participation in the Discovery process to find growth opportunities.
– Research, hypothesis creation, and hypothesis testing.
– CJM, CusDev and JTBD development to identify pain points.
– Elicitation, analysis, and management of the requirements.
– Writing Road map of the product.
– Writing Software specification requirements, User Stories, Case Scenarios, and BRD (Business Requirement Document).
– Backlog prioritization, grooming, and management.
– Working with UX/UI designer on mockup development.
– Creation of product performance metrics and measurements.
– Spring planning and retrospective.
– Feedback processing and task creation for further product development.