Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 5

Certified Associate Python Programmer (PCAP-31-03 )
I have around 5 years of work experience in Fintech, and Telecom companies as a Business Analyst. 

The main roles:
• Business Process Optimization
• Documenting technical specifications for the development team
• Preparation of BPMN, ERD, Use Cases, Test Cases, Business Rules, Functional/ Non-Functional Specifications, Backlog Tasks, and User Stories
• Customer segmentation
• Insight-driven data visualization
• A/B testing
• Pricing strategy analysis
• Business cases preparations for commercial initiatives


The main tools:
• JIRA
• Lucidchart
• Figma
• Tableau
• Python
• SQL
• Microsoft Excel


The main accomplished projects:

• Optimization of card product web and mobile applications from functionality and UI perspectives based on customer feedback

• Optimization of the technical specifications of banking card products based on market research, performance analysis, and the requirements of stakeholders

• Optimization and automation of KPI reporting by creating an interactive dashboard using Tableau visualization which significantly improved time efficiency, workload optimization, and user experience

• Development of a segmentation model by going through process flow design, second-line defense, and implementation that helped stakeholders to define effective thresholds to categorize business customers

• Optimization of calculation methodologies of key business metrics in a banking company

• Development of a new automated data quality pipeline which increased the data quality and completeness rate

• Development of a model to choose the best locations to construct new 4G stations and gave recommendations to the management team about the top locations and expected financial impact

• Development of a pricing model which helped the company to maximize profitability by setting the right prices for different segments of consumers 

• Development of targeted products based on the customer problems by going through feasibility check, commercial profitability, UAT, and implementation

• Implementation of a Customer Value Management solution using SAS Marketing Automation 6.5 by going through the Requirements, Design, Testing, and Adoption phases


The main working methodology: 
• Agile (scrum)

Education:
• Bachelor's in Business Administration
• MSc in Computer Science from The George Washington University

Languages:
• English (Fluent)
• Russian (Intermediate)