Position: Support
Category: Support
English level: fluent
Years of experience: 7


1. Vikonda, window factory , Poltava —manager
August 2018-January 2020
• Advising clients on products and services;
• Interaction with the client base;
• Presentation of goods, services, search for new customers;
• Providing documentary reporting on the work performed.
• Preparing financial statements.
• working in CRM system
2. Markisol International Ltd. Sp. o.o., Szczecin, Poland —manager
March 2020-June 2020
• carry out work on the provision and promotion of advertising services
• concluding agreements that determine the nature and scope of work to be performed, their payment at current rates or the terms of the agreement.
• Searching for new clients.
• counseling clients, accepting new orders
• analyze and troubleshoot technical issues
• сomplete invoices in accordance with accounting requirements.
3. Coral travel, travel agency, Kyiv  — Customer support manager
June 2020-October 2020
• Аnalysis of customer requests
• Advising clients on products and services;
• Preparing financial statements
• Uderstanding customer problems and solving it; help in solving complex issues