Position: Salesforce Admin
Category: Salesforce
English level: upper
Years of experience: 3

All those automation I made to normalize the workload of my internal customers. For eg. we have moved several processes from Google Docs to Salesforce. By that we achieved better data security and for sure normalized average spent time used to work with records.
Currently working as SalesForce Admin
My main responsibilities are:
Managed data (fixed duplicates, prevented their creating,
found core faults in data consistency and troubleshoot them)
Supported end users by resolving ongoing incidents and requests in Sales and Service clouds
Made several Automations (using Process Builder and Flow)  in order to maintain agents' workload.
Created environment for new Partnership Campaigns (using Products, Campaigns, Queues, Case Auto response Rules etc.) 
Kept business requirements in Sales and Service clouds up to date using best practices
Worked on UI and UX on Salesforce Service console to keep agents’ productivity and convenience
 Monitored org storage and API usage and kept them within limits
Worked with SurveyGizmo and Zapier solutions to get customers’ feedback for the Customer Experience team
Optimized and moved to Salesforce several internal processes which used Google Sheets
Cooperated closely with Customer Experience, Phone services, Chat services, Business Intelligence, Legal & Compliance, Customer services teams
Created email templates with HTML & CSS
I am result oriented person and I hope to be a part of result driven team :)