Position: Business analyst
Category: Business Analyst
English level: upper
Years of experience: 5

Successful launch of banking products; Increase in sales conversion due to software optimizations; Management of a development team of more than 10 employees; Participation in the implementation of projects in various areas: banking, pharmaceuticals, microcredit, logistics.
Business Analyst LLC "Softman" Management of a team of development and support of a multi-brand company; Collecting, agreeing on terms for the implementation of business improvements; Assessment of requirements and budgeting; Setting tasks and monitoring the implementation time. Business Analyst LLC "Binotel" Participation in working groups; analysis and evaluation of the effectiveness of business processes / projects; processing problematic issues and searching for proposals for their solution / optimization, their coordination at all stages; modeling and visualization of processes; assessment of requirements and budgeting; coordination of work, testing; Development and updating of documentation (internal and user); Development / optimization / updating of high-level reporting; Development team management. Project Manager Bank "Credit Dnipro" Project Manager CRM and Internet Banking Freebank; Customization, support and software development; Product management from initiation to completion; Development team management. Chief Specialist of the Department of Remote Channels of Service and Development CRM Alfa Bank Analysis and development of recommendations regarding the optimization of business processes of the remote sales department; Development and implementation of customer service concepts; Calculation of economic efficiency from the implementation of proposals and existing processes.