Position: Customer Support
Category: Support
English level: fluent
Years of experience: 1.5


A customer service specialist with a bank of experience who has an average of 99% on
monthly audits and customer reviews. A customer-oriented individual committed to
providing prompt, professional, friendly and solution-inclined services. Proficient in the use of Helpdesk, Freshchat and Freshdesk but also open to learning. Attentively listened, diagnosed and provided adequate solutions for customers via Chats, E-Mails and Calls on some occasions.