Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3


1) Processes implementation to a low-code platform (from preparing process workflow diagram and specifications to go live) to replace out of date system, automate process) 
2) Business Process Management program (process continues improvement) support: process "As is" and "To be", defining and sizing pain points, ideation workshops, ideas implementation support
3) Customer experience improvement program based on design thinking methodology (conduct Customer Experience survey, build process AS IS, personas, customer journey, define pain points, ideations workshops, and implementation support) 
4) SSRS (implementation and building reports using SQL, dashboards, improving data quality)
5) Back office systems support and process implementation (managing change requests, support UAT testing)
Projects with focus on business processes. 
Professional growth and challenging tasks