Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 1.5


Have bachelor’s degree in Computer Science, have had 4 years in IT-related jobs, changed and mixed different positions, most recently as a Process Analyst of the internal program in a company with more than 4 thousand employees. 

Scope of responsibilities at my recent position is listed below:

Analysed and customized processes in the internal project:
- Run an internal IT program aimed at improving the way employees work with the company internal tools:
- Gathered requirements, described business logic, handed it over to the development team, managed the process until its release, and collected feedback;
- The full-cycle realization of the eNPS project from scratch: 
- Gathered requirements, wrote business requirements independently or with BA, designed an analytical solution in Sisense, communicated with IT and customers, monitored implementation with the team, performed release and post-release support;
- Confluence Management: updated and designed business rules and policies, including BCP Policies.
- Wrote business documentation and described business processes;
- Drew, designed and revised diagrams (Use-Case, Pool, and General) in Figma;
- Participated in the rebranding update of all HR-related branded elements;
- Completed automation of the performance review process using AppScripts.

Skills
–	Languages: Upper-Intermediate English level;
–	Regular office kit: Microsoft Office package and it’s Google version;
–	Design and diagrams: Adobe Photoshop, Figma (designs and diagrams), Miro, etc. I can get used to any package for work;
–	Atlassian stack: Confluence, Jira;
–	Specifics: Can do simple Apps Script, Sisense Analytics, Boolean search, notepad++ (for special occasions), Illustrator/Inkscape (for request).

My previous experience included Market Research, IT researcher (Sourcer), and a pinch of graphic design. So i can tell you more about it if needed ;)