Position: Junior Account/Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5

As an marketing manager, I was responsible for communication with partners and technical integration with them, which allowed us to expand the company's client base. Made reports that helped monitor the effectiveness of advertising campaigns. 
As a customer service manager, increase customer training completion rate by 20% through communication at different stages. It helped us increase the number of positive reviews about the company in social networks, which increased brand loyalty and sales.
I am currently looking for a Account/Project Manager job.

I've worked as a marketing manager and client manager in EdTech. 
My responsibilities at previous jobs: 
- Building sustainable relationships and trust with a customer through open and interactive communication;
- Managing a team of 4 people (meetings 1-1,  correction of mistakes in communication with clients, writing scripts); 
- Solution problems, questions, and inquiries encountered by clients;
- Maintenance of CRM system with the client base;
- Meeting personal monthly KPIs;
- Managing marketing projects, setting up tasks, goals, and deadlines;
- Analysis of project metrics & user behavior;
- Negotiations with advertising platforms for product advertising;
- Сonducting market/prospects research.

Tools: Asana, Trello, Google Docs/Sheets, Slack.
Completed IT Project-management course.

Looking forward to developing my project management skills in IT and being a part of a great team.