Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 4

• Helped to achieve a 25% increase in sales revenue over the course of 1 year. 
• B2B interaction with several companies and entrepreneurs.
• High-conversion B2C sales.
• Established sales goals by forecasting annual sales quotas and projecting expected sales volume for existing and new products.
• Master of Laws National University Odesa Law Academy (2014 - 2020).
Buisness Development Manager, Innovate IT Kyiv (IT Product company)
2021 — 2023

Client Qualification:
Assessing potential clients by analyzing their needs and crafting tailored proposals using professional sales techniques.

Compelling Product Presentations:
Delivering captivating product presentations, highlighting their content and career development benefits, and employing persuasive techniques with potential clients.

Customer Retention Enhancement:
Contributing to increased customer retention by striving to create exceptional customer experiences.

Client-Centric Relationship Builder:
Proactively building and nurturing solid client relationships founded on trust and mutual respect, contributing to business success.

Strategic Business Growth Driver:
Proficiently assessing potential clients and spearheading cross-functional teamwork to optimize processes and elevate the customer journey, thereby facilitating revenue growth.

Sales Manager, TechPro Kyiv (FinTech)
2019 — 2021

Market and Competitive Analysis:
Tracking changes in the fintech market, analyzing competitor actions, and providing regular reports and recommendations to adapt our strategy to evolving market conditions.

Strategic Partnership Development:
Identifying and establishing strategic partnerships with other companies in the fintech sector to expand our offerings and grow our customer base.

Analytics and Forecasting:
Collecting and analyzing data on customer activity, trends in the usage of our products and services, and creating forecasts to develop more effective sales and marketing strategies.

Involvement in New Product and Service Development:
Collaborating with the development team to identify market needs and provide feedback on product functionality and enhancements.

Customer Education:
Conducting informative webinars, seminars, or individual consultations for clients to ensure they maximize the utilization of our products and services.

CRM System Management:
Regularly updating data in the CRM system, monitoring sales stages, and generating reports on sales and customer activity.
• Clearly defined goals and Key Performance Indicators (KPIs) to track progress and measure success.
• A friendly and supportive team environment that fosters collaboration and camaraderie.
• Opportunities for personal and professional growth, enabling individuals to develop both their skills and character.
• Emphasis on comfortable work methods that respect employees' autonomy, without the need for intrusive time trackers.