Position: Technical Solution Engineer
Category: Support
English level: upper
Years of experience: 4


Worked on several projects as a L1 and L2 technical solution engineer. As a part of position was in charge of enrollment of newcomers. Provided both guiding and teaching. Conducted interviews with potential hires. As a first line escalation point was in active communication with the clients providing needed assistance. Used chats, email and phone calls during the issues handling. Have an experience in investigation and troubleshooting of the issue with the complex systems.