Position: QA Engineer
Category: QA
English level: intermediate
Years of experience: 2.5

'Customertimes' company experience:

- I tested the CRM system based on the Salesforce platform. 
- I took an active part in retrospectives, where I brought out ideas for improving processes, which were then implemented in the work. 
- After six months of work, I created a knowledge sharing presentation for my colleagues on one of the important functions of Salesforce.
- Wrote a lot of test documentation and ensured quality testing of the product so that the end user was satisfied using it.

'Varteq' company experience:
- I was a member of the first team from Ukraine to test a learning product used by 80% of schools in the US. 
- I helped build testing processes, recommended using tools to improve it.
- I wrote a handbook on testing this product for future colleagues, also conducted onboarding for them.

'Quests' company experience:
- I was the first and only tester in this company, which was a Ukrainian startup, where I tested mobile applications and the CRM system for deputies. 
- Working in a team, I helped establish testing processes, launch projects into production, minimize the number of bugs.
Middle QA engineer at 'Customertimes' (12.2021-present)
- Performed functional, regression, smoke, UI and boundary testing;
- Worked in the Scrum team;
- Executed CRM system testing (Salesforce platform);
- Created test cases and bug-reports;
- Used advanced tools for screenshots and video recording.
* Technologies: JIRA, Confluence, TestRail, Salesforce DB.

QA Engineer at 'Varteq' (08.2021-11.2021)
- Created bug reports, checklists, test-cases;
- Tested website and mobile application (Android, iOS);
- Communicated issues and ideas for improvements;
* Technologies: V1, BrowserStack, Remote Desktop.

Junior QA engineer at 'Quests' (03.2021-08.2021)
- Created test plans and checklists, bug-reports;
- Performed testing mobile applications of iOS and android operating systems;
- Tested the CRM system for deputies;
- Executed cross-browser testing with BrowserStack;
- Performed API testing with Postman;
- Had experience with clickUp and Asana.

Trainee Manual QA Engineer at 'Smart IT Business' (01.2021-02.2022)
- Performed functional, regression, security, smoke, UI and boundary testing;
- Executed CRM and LMS systems testing;
- Implemented API Testing with Swagger.