Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2

I’ve been working with data-driven analytical tools and techniques to optimize the conversion of the job search website on different markets. In addition, I have experience in managing a complete production cycle from scratch for a start-up delivery service. This included developing a detailed business plan with design and brand identity; formulating detailed documentation for backend and frontend developers of the client and service apps (iOS and Android using REST API); testing and rollout.
Founder and CEO, Locker Delivery, Lviv, Ukraine January 2021 – January 2023

 Developed from zero a new delivery service on the Ukrainian market
 Created a detailed business and financial plan for the start-up
 Developed technical requirements and MVP design for the apps and the hardware
 Managed the development of backend (.NET) and frontend (Java, Swift) of the client/service apps
 Tested the software (REST API in Postman; apps in Android Studio and Xcode)
 Sourced custom controllers and organized manufacturing of custom lockers

International Product Analyst (Russia and Ukraine), Indeed, Austin, TX 

 Acted as a subject matter expert on all aspects of the Russian and Ukrainian markets
 Analyzed traffic, user interaction and feedback to make data-driven decisions on product
improvements using SQL and dashboard visulatisations
 Supported the legal team regarding all legal matters in relation to Russian and Ukrainian markets
 Developed a long-term growth strategy for the markets
 Supervised localization and translation in collaboration with vendors and internal team
 Monitored the quality of posted content in collaboration with the QA team
 Initiated and managed the addition of a comprehensive location database for Russian cities
 Improved CTR by 5% as a result of multiple search quality improvement initiatives
 Leveraged email campaigns to market at a low cost
 Collaborated with the security team to mitigate bot attacks

Account Manager, Codesushi, Los Angeles, CA June 2017 - January 2018

 Researched, analyzed and contacted 100 prospective customers per week
 Devised custom pitches using relevant cold e-mailing practices
 Analyzed SEO and PPC strategies of the biggest competitors in web development
 Conducted a PPC campaign in Google AdWords using keywords with the highest price to
popularity ratio