Position: Junior Project Manager
Category: Project Manager
English level: pre
Years of experience: 1

Completed courses:
- “Sales Manager” from Laba | June 2022
- "Project-manager" from Genius Space | November 2022
- “Project Management Essentials in IT” from RedCamp | January - February 2023
During the year, I worked as an account manager and implemented projects to setting a CRM system for clients.

My main responsibilities were: 

- Discussing the client's request, setting goals and objectives for the future project; 
- Customer support from the first contact to closing;
- Preparation of a commercial offer and the necessary documentation, conclusion of a contract with the client;
- Negotiating and resolving conflicts with the client;
- Agreeing on the technical task with the client, launching the project; 
- Monitoring of the deadlines and reporting to key stakeholders;
- Maintaining project documentation. Periodic reporting to stakeholders;
- Conducting working meetings with the team, presenting the work performed at different stages of the project to the client;

Experience of work with:

- Asana, Miro, Trello, Todoist.
- Google docs, Google sheets, PowerPoint, Canva.
Knowledge of methodology Agile (Scrum, Kanban) and Waterfall.

Additional skills: 

- Ability to work with chatbots and customize the logic of work; 
- Ability to negotiate and resolve conflicts; 
- Skills in gathering and analyzing information;
- Basic skills in using analytics and statistics, 
- Basic understanding of HTML, Wordpress. 

In additional courses, I acquired the theoretical knowledge and skills necessary for the successful implementation of IT projects.
I look forward to applying my theoretical knowledge in practice and becomе a qualified Project manager.