Position: Account Manager
Category: Other
English level: upper
Years of experience: 1

1. Developed and maintained an extensive network of contacts from different teams on the client's side.
2. Noticed the opportunity to work with the existing customer on another project and proactively cooperated with BizDev team to close the deal. This led to additional profit for the company.
Serving as the first point of escalations for clients 
Building and developing relationships via emails, messengers, calls;
Presenting of different types of reports with stats and health check metrics
Creation and maintaining accurate client records/profiles;
Keeping track of contract updates;
Cooperation with internal teams to upsell/cross-sell

Tools used for daily work:
G-Suite
Atlassian (Jira, Confluence, Trello)
Salesforce
Kibana, PowerBI, Amplitude
Not interested in sales