Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 4

- Have 4 years of project and department management experience
- Have 3 years of customer support experience.
- Successfully set up a new department from scratch and grew it to 30 people in 4 years and USD $30000 in MRR.
- Assisted in developing application’s improvements and features.
- Onboarded and trained 92 team members.
- Set up internal knowledge base (in Confluence) from scratch and kept it updated.
- Certified Python developer (Softserve Python Integration Certificate Series GM № 1928/2020)
- Have strong written and verbal communication skills in English which allow me to communicate effectively in a global team.
In my past 4 years as a Project and Department manager I:

- Set up a new department for a new project completely from scratch - that means writing out all processes and algorithms, hiring and training new employees, working with a team of developers on new internal tools as well as new product in general.
-Set up tasks for teams in Jira and ensured that they are completed within the constraints of scope, cost, and time
- Tested internal tools to ensure responsiveness and efficiency
- Worked with staff in other departments (Customer Support, Developers) to meet the performance targets for efficiency, cost-effectiveness, productivity and quality that are above the average in the industry;
- Created and managed internal knowledge base in Confluence
- Conducted 3rd level (final) interviews
- Onboarded and trained new employees
- Created weekly schedules to ensure efficient workload coverage
- Conducted regular internal training
- Compiled monthly, quarterly and yearly reports on department and project’s progress.
- Looking to work at a company that invests in their employees and is interested in their professional growth;
- I'd love to work in a small start up and help the company grow and grow with them as well;
- Ability to work remotely from time to time would be a plus;
- Tax compensation and help with ФОП would be a plus.