Position: Technical Support L2
Category: Support
English level: intermediate
Years of experience: 7


Understanding Network Protocols(OSI Model, TCP/IP).

Experience with systems: TestLink, Jira, Bugzilla, ZenDesk, HelpDesk, Microsoft Dynamics CRM, ManageEngine, Azure DevOps TFS, Trello, Postman.

Knowledge of network commands and working with them

Basic knowledge: HTML, CSS, JavaScript

Basic knowledge: SQL queries and work with MS SQL, PostgreSQL, OracleSQL

Working with different OS

Knowledge of CI/CD processes