Position: Head of IT \ IT manager\ Senior sysadmin
Category: Sysadmin
English level: intermediate
Years of experience: 11


12/2020 – now
Metinvest Digital (IT)
IT Service Manager (Software Service)
Determining the development paths of the service and functionality.
Launching of the process of changes all parts of that are included in this service.
Coordination and approval of the service parameters. 
Controlling   strategy of implementation within service, performing SLA and OLA.
Budgeting.  Controlling of P&L within   service.

11/2016 – 10/2020
Group of companies Kusum (Pharmaceutical) 
Head of IT: manage IT infrastructure and IT team in several locations, new software projects,  new infrastructure projects, GxP validation process, procurement all IT things, budgeting, standardization software and hardware, implementation of  full stack helpdesk system according to ITIL .

12/2014 – 11/2016 
City Capital Group (investments)
Senior System administrator: virtualization, new projects, corporate Wi-Fi, Exchange, AD, Helpdesk system.    


07/2013 – 11/2014
Educom (software development)
System Administrator: Company IT budget planning, deployment server infrastructure, monitoring, disaster recovery
 

01/2010 – 05/2013
HappyDays Group, Kiev (HoReCa)
IT Manager: Company IT budget planning, software purchase,
video control system development\support, Windows\*NIX  servers support, POS terminals support, workstation management, software virtualization

09/2009 – 01/2010
Vega ISP, Kharkov (ISP)
Network engineer, Head of support team: 
Support team management, network development, billing system support, network “bottlenecks” location, network monitoring

07/2007 – 08/2009
Datagroup, Kharkov (ISP)
Network engineer: 
“Last mile” hardware optimization, datacenter movement, customer conflicts solving, customer retention, network monitoring