Position: Customer Support Specialist
Category: Support
English level: fluent
Years of experience: 0.5


I communicated with clients around the world, investigated their issues, created, analysed and repaired the SSL certificates. I worked in SSL department but I also investigated the issues associated with hostings, domains and nameservers of the websites.
During the training period, I was able to easily learn and analyze new information. Successfully passed the period of training and supervision.
I communicated with clients exclusively in English through chats and tickets. The peak number of chats was five chats at a time.