Position: Manual QA Engineer
Category: QA
English level: pre
Years of experience: 0.5


Customer support + QA at Dyvotech
Kiev, Ukraine — May 2019 — Present
- Keeping in touch with a group of clients participating in beta testing of the native application.
- Reproduction of bugs reported by customers, their entry into the bug tracking system after coordination with the management.
- Ad-hoc testing mobile application.
- Communication with developers, a team of testers.
- Consulting customers on any issues related to the product (online-chat).

Quality Assurance specialist at Lucky Star Games+
Kiev, Ukraine — December 2018 — February 2019
Started as technical support specialist, then responsibilities were extended with various testing activities (from January 2019).
- Testing developed features of HTML5 games (casino and slots) and product’s website (testing UI and functionality, payments and cashier), regression testing prior to releases and smoke testing afterwards
- Writing and extending existing test-cases, creating bug-reports and appropriate JIRA tickets
- Take part in gathering requirements, usability testing, proposing improvements
Identifying and gathering information on customer issues and resolve simple cases, or gathering logs and additional information and passing directly to engineering team
- Communicating with customers facing issues and answering questions


Skills
Creating testing documentation, execute test-cases
Basic knowledge of SQL, HTML, CSS, HTTP
Working with PO and PM for gathering and document requirements
Working in Agile team, using JIRA, SDLC, working with CI and understanding of GIT (building needed branches in Jenkins)
Experience with  DevTools
Experience with Postman