Position: Customer Support Agent
Category: Support
English level: upper
Years of experience: 1


Daterix/Remotely - Customer Support Agent
08/2022 - 12/2022
Lucky Date/Remotely - Chatter/Translator
01/2022 - 08/2022
Royal - Chat Manager/Translator at Marriage Agency
02/2021 - 09/2021

Providing customer assistance via chats,emails by defining their
needs
•
• Content moderation (pictures and written content)
• Solving technical issues and payment queries
• Chat Correspondence
• Analysis of results and profits weekly
• Attracting new users
• Reporting to Team Leader weekly
• Chat Correspondence
• Writing emails on various topics
• Processing of video and photo materials
• Analysis of results and profits weekly
• Using mailing bots