Position: Head of technical support, business process transformation and operational efficiency.
Category: Other
English level: intermediate
Years of experience: 11

- Implementation of projects that improve CSI - optimizing routes, managing work orders through a smartphone.
- Implementation of a project of measuring the speed of a FTTB access channel for monitoring an execution of contractor's preventive maintenance and providing reporting information to NCCIR.
- Reduction of subscriber's accidents repair time of by 9%, reduction of a number of accidents by 29%, reduction of subscriber churn by 37%.
20+ years of experience in the field of telecommunications with an emphasis on the deployment of network infrastructure, business process optimization and improved operational activities. 13 years in management positions in the field of telecommunications. Experience in the management of personnel up to 108 people.

Key tasks:
- Coordination of work of all responsible divisions of the Company, as well as suppliers/partners involved in the processes of construction, maintenance and modernization of network facilities, connection of subscribers.
- Development and implementation of a strategy for construction, maintenance and modernization of network facilities, connection of subscribers.
- Calculation and control of the budget for capital and operating expenses for the implementation of plans for the development of the network, for ongoing and major repairs at the network facilities, connection of subscribers.
- Ensuring the implementation of plans and budget goals for the construction, maintenance and modernization of network facilities.
- Development of methods for improvement of network facilities maintenance and subscriber connection processes.
My expectations for a new job or project:
- Challenges
- Optimization of processes or creation of new processes
- Operational efficiency