Position: Senior support engineer, Customer Success
Category: Support
English level: fluent
Years of experience: 10

Ability to work effectively and autonomously in a very stressful environment. Experience in troubleshooting various issues online with the clients on the call, while they pushing for a resolution.
•	Huge experience working with one of the largest Hadoop distributors (as Hadoop administrator and high level support engineer);
•	Profficient customer support of Enterprise AI Machine Learning platform;
•	Configuring large scalable web services environment on AWS, Azure, GCP for further applications installation and deployment;
•	Providing guidance for data extraction, load and warehousing alongside with setting up data transfer pipelines, including Hive and Alteryx JDBC, Spark connectors, ResourceManager API;
•	Working closely with engineering, business and sales/account teams to ensure the best user experience, reacting on the customer’s escalations and Production systems failures.

Short technology stack:
Hadoop, BigData, Python, Java, HTML, CSS, MapReduce, XPath, Linux, CentOS, IntelliJ IDEA, SQL, Jira, Redmine, Bugzilla, Ubuntu, Spark, Storm, HDFS, YARN, Maven, Git, MySQL, Docker, Ansible, AWS, GCP, Azure, MongoDB.
Looking for a position with interesting challenging tasks with ability to work and communicate with foreign customers and teams. Willingness to support and contribute into an interesting product or outsource technologies.