Position: Salesforce Administrator
Category: Business Analyst
English level: intermediate
Years of experience: 2.5

CRM system implementation projects within the global working environment in several international companies. I have some experience in business processes analysis. Proactively identify opportunities, create solutions and execute plans to optimize business performance.
2.5 years of experience in Salesforce.com (Administration, Configuration, Implementation &
Support).
Experience in business processes analysis. Proactively identify opportunities, create solutions
and execute plans to optimize business performance.
Experience in CRM systems implementation project within the global working
environment.
Competent in gathering user requirements and converting them into software requirement
specifications.
Experience in implementation using Workflows, Process Builder, Components, Tabs, Custom
Objects.
Experience in Creation of Dashboards, Reports using standard Salesforce tools.
Experience with Data Loader Salesforce tool.
Manage project scope, prioritization, work plans, project risks, and issues, project schedules
and milestones.
Installed and uninstalled Application packages.
Experience delivering Portals/Communities on the Force.com platform.
Aware in Agile Software Methodology with SCRUM process.
Find job-related to Salesforce. My new job should allow me to
improve my existing skills and give me an opportunity to
grow as a specialist in career and professional terms. Well
familiar with Salesforce platform.