Position: Sales Manager
Category: Support
English level: intermediate
Years of experience: 0

I study at the Faculty of International Relations at Lesya Ukrainka Volyn National University.
I have always been fascinated by global issues and international diplomacy. 
During my time at the Faculty of International Relations, I gained a broad understanding of the global political, economic and social processes taking place in the world.

In addition to theoretical studies, I actively participated in student life and extracurricular activities. I also participated in various conferences, where I learned how to present my ideas.

I am always looking for deep analysis and understanding of global issues, as well as developing critical thinking and analytical skills. 

During my time as an account manager, I improved my communication skills and developed a number of strategies that helped solve customer problems and ensure customer satisfaction. 
A few of my most important accomplishments include:

1. Retention of existing customers: I have worked diligently to ensure the satisfaction of our existing customers. By applying a personalized approach, fulfilling their requirements and solving problems, I was able to increase the level of customer loyalty and retain them as permanent partners.

2.Successful conflict resolution: I masterfully managed conflict situations and am able to communicate effectively with dissatisfied customers. My conflict resolution skills have helped preserve important partnerships and restore trust.

3. Increased sales volume: My strategy of active selling and customer persuasion contributed to a significant increase in sales volume. I provided individual recommendations to clients and maintained a high level of sales during the period of my work.
Customer service manager
OnlineMarket
Duties:
-process orders placed through the sites
-answer customer calls and messages
-create orders from the incoming line
-advise buyers on goods.