Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 3

I’m experienced in coordinating and controlling the process of deploying, improving, or customization projects. Able to handle high-stress situations with the ability to adapt to changes quickly. Good experience in troubleshooting and multitasking. As a Project Manager at Unifun, I successfully launched 3 services in a year. Improved already launched services and increased customer revenue by 30%.
In addition, I worked as a project manager at Romark code, a web design agency specializing in the development of websites, CRM systems, Shopify applications and mobile applications. During my tenure in this position, I have launched 2 major projects.

With my proven communication skills, attention to detail, and project management, I would like to contribute to the company's growth.
Skills:
- Time management and company resource planning;
- Systemization of the documentation;
- Agile project management;
- Manual QA of the Web pages and mobile applications;
- Quick troubleshooting & support during working and non-working hours; 
- Project planning in different CRM systems;
- Communication with the client, participation in the sales;

NOVEMBER 2022 - APRIL 2023 
DUX translations, Chisinau - Project manager
Project management in the translations and localization marketing. 
Planning and support of the life cycle of assigned localization projects;
Job-hunting linguists from around the world for different types of projects ;
Developing project schedules and workflows;
Budget planning and adjustments for the various projects;
Quality control of the assigned tasks to linguists (QA work with subtitles and text localization);

MARCH 2022 - AUGUST 2022 
Romark-code, Chisinau - Project manager
IT Project manager in the Web Design field specializing in the construction of websites, CRM systems, Shopify applications, and mobile applications.
Participation in negotiations at the early stages of communication with the client;
Developed a system for the client's feedback for the launched projects;
Coordination between customer and designer team;
Jira Administration - whole support of the company Jira, automation( making bots with notifications), and customization per each project;
Scheduling and time management of the company resources;
Participation in the upsell negotiations ; 
Coordination and monitoring of the developer's team;


OCTOBER 2020 - FEBRUARY 2022
Unifun, Chisinau - Project manager

IT Project manager, working on TelCo projects (Europe, Asia, Africa, Middle East). 
Communication and technical support of clients;
Hardware maintenance, and coordination with the Data Centers, and hosting centers
Monitoring and troubleshooting production projects: quick assistance during the troubleshooting, 1st level support.
Coordination and control over the deployment, improvement, or configuration of the product: successfully launched 3 services in a year and customized already launched services per customer request;
Maintenance of project documentation and preparation of documentation for clients: design presentations, prepare manuals for the customers, customize the project documentation per customer requests;
Participation in negotiations in sales;