Position: PM / BA
Category: Business Analyst
English level: pre
Years of experience: 3


My work is focused on improving processes and achieving operational efficiency. I have experience in increasing process speed, automation, and optimization, as well as writing guides, policies, regulations, and instructions related to them.

Throughout my career, I have also been involved in the full cycle of project management, handling projects of varying complexity and duration. This includes estimating timelines and risks, managing budgets, assigning responsibilities, reducing costs, as well as communicating and ensuring adherence to deadlines.

I aim to apply my extensive experience and skills in operations management to contribute to the growth and success of the company.

Experiences:
- more than three years of experience in operations management;
- more than three years of experience in optimisation and automatisation of business processes;
- more than three years of managerial experience; 
- more than two years of experience as a project manager; 
- more than three years in the field of education and consulting; 

Skills:
- management, planning, organization, coordination, and training; 
- development of strategic programs and monitoring their implementation; 
- writing instructions, policies, and regulations; 
- monitoring the efficiency and quality of personnel work; 
- proficiency in Jira, Confluence, Miro, Bizagi modeller, Google Docs/Sheets/Slides/Calendar, Trello, TeamGantt, Service Desk.