Position: QA Engineer
Category: QA
English level: fluent
Years of experience: 4

• Setup of the company’s QA team, and managing of the QA Engineers per squad at a leading startup with over $120M funding.
• Test and lead the QA team for projects like BNPL, inventory, logistics/goods dispatching, shopping/ordering system, digital, and bills payment.
• Reduced QA testing turnaround time by over 30%, which enabled the company to complete more projects within a shorter time frame.
• Develop and implement SQAT strategies, processes, and automation scripts for regression tests; addressing areas including software scenarios, database impacts, negative testing, error/bug retests, and usability.
• Reduced the bug rate and feature rejection by over 35% due to rigorous testing from Engineering, Business, and User viewpoint.
• Reduce the rate of downtime, app failure, and crash rate by over 25% by identifying the root causes.
• Assisted the company with increased user retention and loan recovery rate by identifying and escalating edge cases and app behaviors that may lead to a bad user experience or turn users off while using the app.
• Conflict resolution and issue isolation between the junior QAs, Developers, and other stakeholders.
• Assisted the company with building Customers’ trust by preventing erroneous charging of customers' accounts and pointing out flaws/defects in the implementation.
Projects - Buy Now Pay Later (BNPL), Ordering System, Shopping Application, Digital Payment Collection Application, Logistics System, Digital Wallet System, Mobile Money Payment System, Loan Management System. 

I use cypress, postman, javascript, google firebase, mongodb, katalon studio, test rail, figma, trello, notion, jira, GitHub, Microsoft project, cross browsers, apache jmeter, charles proxy, visual studio, test project, bug tracker.

Current Role - Lead QA Engineer

I want to improve on my QA Automation skills
I want to do everything except being a Developer.