Position: Head of Customer Value Management, Head of CRM, Head of Omni-channel
Category: Marketing
English level: upper
Years of experience: 11

CVM/ CRM development and digital transformation.
Customer–centric CVM strategy management, BigData based customer profile 360,
Campaign management system automation, NBO/NBA automation. Omni-channel automation.
Accomplished commercial leader in B2C Value Management, Customer retention and engagement, revenue growth, omnichannel and project management, business development, CRM automation. 
8 years experience in Telco/ Mobile operators, 6 years in Banking.