Position: IT Recruiter
Category: Sales
English level: intermediate
Years of experience: 0

During my work as a freelancer, I received enough skills to work as a sales manager and recruiter.
In my time closed more than 400 orders, performed the search for customers. Communicated with them. 
Also conducted periodic interviews. I have a little experience.
Freelancer, managing director of a translation agency:
- Organized the work of a translation agency (taking orders, communicating with clients, controlling the execution of work, analyzing competitors, promoting the agency).
- Managed a team of 11 translators and 2 sales managers.
- Had control over the job fulfillment: deadlines, quality, client feedback.
- Analyzed the repetitiveness of orders.
- Resolved conflicts with unsatisfied clients (reducing the percentage of complaints by 3 times during my work).
- Closed more than 450 translation orders (of which about 40 percent were orders from regular customers).
- Extended the team from one employee-translator to 13 people.
- Advised customers (until the moment of work with the sales manager) and helped in solving problematic issues.

Problem Client Manager:
- Worked with troubled clients.
- Negotiated the completion of deals that had minimal chance of closing (4/7 successfully closed).
- Negotiated the completion with clients who were dissatisfied with the company's services.
- Analyzed the problem of conflict situation between the parties.