Position: Customer support (L1)
Category: Support
English level: fluent
Years of experience: 0.5

I am acknowledged about a content of negotiations with clients, can handle customer complaints and find the best solution to a problem in order to achieve a customer satisfaction.
I have an experience working as a Сustomer Support L1 in iGaming and Financial online trading companies. 
Responsibilities: resolving basic to complex support issues for UK, European customers inquiries received via omni-channel support. Ensuring customers' satisfaction. Implementation activities for Billing and Customer Care software: CRM, Billing. Using MS office. 
As well I work as a Business English tutor.
Responsibilities: establishing successful and result oriented work flow.
Work according to agreed schedule and conditions. Night shifts are not desirable.