Position: Junior Project Manager
Category: Project Manager
English level: fluent
Years of experience: 2


- Leading a team with HC of 45 employees to meet and exceed personal targets and team SLAs
- Conducting performance reviews, preparing weekly, monthly and quarterly reports
- Monitoring and managing capacity and work distribution, ensuring high productivity and quality KPIs
- Operating multiple (9) systems, dashboards, extensions
- Managing HR related issues and challenges, attendance management and HR policy implementation
- Providing effective client communication, supporting special requests from client on a daily basis, presenting weekly business
reviews
- Coordinating cross location support between three sites EMEA
- Participating in recruitment and onboarding of new staff, guided 13 phases of new hires during WFH
- Visually navigated and reviewed videos according to client’s policy
- Escalated violations using internal tools