Position: System administrator/Technical support
Category: Support
English level: intermediate
Years of experience: 2


Technical support specialist
IT-STEP Academy, Dnipro, Ukraine                                                                  Aug/2021 – present

Process requests from company's employees;
Providing access for company employees;
Servers monitoring  via Zabbix;
Telephony & VPN setting; 
Writing instructions.


Technical support specialist                                                   
Samsung Electronics, Kiev, Ukraine                                                        July/2020 –  July/2021

Helping customers in choosing equipment;
Setting up the Internet on TV;
Elimination of software failures.

Test equipment operator                                                        
Zollner, Vac, Hungary                                                                             Mar/2019 – June/2020

Identification of faulty elements on electronic boards;
Repair of testing equipment.