Position: QA Manager / Head of QA
Category: QA
English level: upper
Years of experience: 9

- I know how to build a QA process from scratch and find the approach that will work for your particular context.
- I have initiated, educated and managed shift left with testing
- I have implemented the incident and problem management process (Jira ITSM)
- I have the experience to manage the release process.
- Provided one-to-one and group education for QAs and developers according to the best QA practices.
I'm Head of QA with four years of experience building and leading teams, for another five years I was doing various QA activities, including manual, automation testing, performance testing and requirements analysis. For the last few years, I primarily concentrated on building a strong Quality Strategy for the start-up, mostly concentrating on a high team performance without compromising on quality.  I was doing coordination of QA-related activities to achieve company-level and division-level OKRs. I really enjoyed line management of my QA team, including 121s, performance reviews, arranging training, and personal development plans.
I was responsible for QA-related metrics and continuous assessment of the development and delivery processes. I like to do investigations to eliminate waste and suggest what teams can do differently to boost their effectiveness and make a better place to work. Healthy teams  = happy customers.
I believe that to improve the quality of the products it is essential to look at the bigger picture and start to think about how everything that is happening inside the company impacts customers' NPS. This starts from the values that the engineering team is supposed to share and ends up with the incident alerting system we have in production.
Good balance of bureaucracy and trust-based processes
Friendly, open to experiments team that is engaged in the process and proud of its product.
A company that is ready to invest in the education of the employees.