Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2

As a business analyst, I'm most proud of leading a successful project to implement a new CRM system for a client. This project was a significant undertaking, and I worked closely with the client to identify their business needs and design the solution. Through effective communication, collaboration, and user acceptance testing, the project was completed on time and within budget, resulting in improved customer service and increased revenue.
In my current role as a business analyst, I have completed various projects and tasks. One of my recent projects involved analyzing and optimizing a client's marketing process to reduce costs and improve efficiency. To accomplish this, I gathered data on the client's current marketing process, identified bottlenecks and inefficiencies, and proposed solutions to address these issues.

In another project, I worked with a team to create and integrate an AI chat bot for a client. My role in this project involved gathering requirements, conducting user acceptance testing, and providing training to end-users on how to use the new system effectively.


Regarding technologies, I have experience working with several software applications such as Microsoft Visio, MS 365, Jira, and Power BI. These tools have been critical in conducting data analysis, creating reports, and presenting findings to stakeholders.

Currently, I work as part of a cross-functional team that includes developers, project managers, and business leaders. As a business analyst, I play a key role in ensuring that business requirements are met, and solutions are implemented effectively. My primary responsibilities include gathering and documenting requirements, analyzing business processes, conducting user acceptance testing, and providing recommendations for process improvements.

Moving forward, I would like to continue to improve my skills in data analysis and visualization, as well as expand my knowledge of emerging technologies such as machine learning and artificial intelligence.
As a business analyst, my expectations for my new job would be to have a clear understanding of the company's business objectives, strategies, and operations. I would like to have access to the necessary resources, data, and tools to analyze business processes and identify areas for improvement. I would expect to work closely with various stakeholders, such as project managers, developers, and business leaders, to ensure that business requirement