Position: Incident Manager / Cybersecurity analyst
Category: Support
English level: fluent
Years of experience: 2

Recently I finished my frontend course at Skill Up academy and English C1 course. At the moment, I am studying Cybersecurity courses, where I will gain knowledge of SQL, Linux, Python, regulatory compliance, SIEM and other security tools.
I work as an Incident manager. The main responsibilities are to handle and resolve incidents that occur on different websites / servers, inform corresponding engineers as well as working with abuse emails.
Previously I had been working as a Customer Support Representative, where I had been helping people to register and manage their domain names, resolve issues with their websites and personal accounts.
I want to work with a friendly team, in which I won't hesitate to ask for help; where I can improve my professional skills, learn new features and to be up to date with new trends.