Position: Junior Product Manager
Category: Product Manager
English level: upper
Years of experience: 0.5

- Organised a 5-hour shoot in 5 days with 6 leading experts in their fields and 6 models
- Systemised data search, which led to an 80% speed-up in finding information about each client
- Implemented a system of scripts that close 90% of customer questions, which improved the conversion of service purchase by 20%
- Developed a system of work that accelerated the transition time of new employees from a beginner to a full-fledged assistant by 40%
- Conducting market research and competitive analysis to identify market trends, customer preferences and growth opportunities. 
- Successfully managing large budgets, ensuring optimal resource allocation and cost-effectiveness. 
- Leading the creative and design development process to produce innovative and effective solutions.
- Developed and implemented budget planning, control and optimisation strategies, resulting in improved financial performance. 
- Organising and coordinating filming projects, working closely with a team of experts to ensure a smooth process and high quality results
- Proactively resolving customer conflicts, contributing to improved relationships, trust and customer satisfaction.
- Conducting sales analysis to identify growth points and optimise offerings to meet customer needs and increase revenue.
- Overseeing the work of the retouching team, providing clear terms of reference and ensuring high quality of the final product.
- Implemented reporting systems using Trello and Microsoft Excel, thereby streamlining processes and improving data visibility to make informed decisions.