Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 11

I've set up scanning on the networked MFP in a way that scanned copies are saved on the user's computer disk who is doing the scanning. This initiative helped avoid the problem of exceeding the network disk quota.
I organized the arrangement of the patch panel in the server room. First, I created an optimized scheme for configuring the ports on the stack of switches and distributed the ports among the room outlets. I developed a step-by-step action plan with checkpoints for testing functionality. Thanks to this plan, the complete elimination of patch cords (120+ computers) and restoration of connections were accomplished in 1 day (weekend).

I configured NAT on the router for the video cameras.

I restored the Oracle database after it failed to start. By using logs, I discovered that one of the Oracle journals used during database startup was corrupted, and I fixed the issue.
My last duties included ensuring continuous operation of organization processes, confidential data defense, supporting a network, database, and infrastructure; installing, setting, and updating software, and office equipment settings; helping users, and solving technical problems. (Active Directory, DNS, DHCP, Group Policy; Windows Server2008; Ethernet, Wi-fi, NAT)
Before that I was a specialist in Oracle database and Visual FoxPro programming; used to work with Excel, namely executed functions of data import, VLOOKUP, conditional formatting, filtering, sorting, merge MS Word and MS Excel.
Earlier I was a specialist in writing programs and supporting the database FoxPro2.6
At the beginning of my work period – programming engineer, Assembler (MS-DOS)