Position: Customer Success / Sales
Category: Other
English level: fluent
Years of experience: 4

As a Customer Success Manager I successfully managed a portfolio of clients in different industries (logistics and e-learning platform, digital marketing solutions, litigation consulting  consulting, oil and gas, localization and translation). Achieved and surpassed sales appointments goals for my clients (SMB and mid size US based businesses).  

As an Account Manager in digital marketing agency I worked with  Ukrainian industry leaders in cosmetics, laboratory tests and e-commerce. Managed a video production project and an award winning brand anniversary  campaign. 

As a Sales manager I grew a network of strategic partners in Indian, Chinese and Caribbean markets - government
units and industry leading associations and agencies;
Average deal size - 5.000 EUR. Total in sales 75.000 EUR
Key Responsibilities and Skills:

Sales Manager (b2b)

-Approach targeted business clients (phone calls, email, social networks, industry events, personal meetings)
Direct communication with decision makers and company executives
-Manage relationships with existing and potential customers
-Conduct market research (analyse competitors, industry trends, needs and objectives of particular client segment, etc.)
-Segmentation of customer database;
-Sales negotiations with with C-level decision makers in SMB and Enterprise companies

Account Manager in digital marketing agency

Managing a portfolio of accounts
Working with Strategic and Creative teams
Managing project workflow: budgets, documentations, reports
Make sure that both deadlines and client's objectives are met
Working with photo/video productions
Skills and knowledge acquired: Understanding of online marketing tools and social media platforms

Customer Success Manager

- ensure success of each customer with the company;
- utilize variety of strategies to make sure that client's objectives are met
- measure and analyze campaign performance as it unfolds to identify soft spots;
- running demos and presentations for clients;
- cross-sell, upsell of existing clients;
- lead generation experience
I am looking for Customer Success / Sales / Business Development roles. Remote work with flexible schedule.