Position: Technical support engineer/Support Team Lead
Category: Support
English level: upper
Years of experience: 4

Have 4 years of experience with IT infrastructure and technical support.
Introduced many large clients in CRM systems and developed these systems very strongly.
Have a good experience working with Enterprise businesses or similarly large and complex customers.
Performed the duties of project manager, business analyst, team mentoring, coaching, QA etc.
I can describe myself as a goal-oriented and hardworking person.
I have 4 years of experience as a technical support and CRM tech lead. Provided technical support to large global Enterprises.
Currently I've been working in a huge automotive Enterprise for a year as technical support.
Also handle one more project with data visualization platform.

Tools: Jira, Confluence, SQL (intermediate level), Salesforce, internal Storage and Cloud, Microsoft Office, Grafana, Postman, JSON, Google Cloud, Hubspot
Looking for a Technical support/Team lead position with new opportunities, new challenges and interesting tasks.
Considering any work schedule.
I don't consider L1 support positions.
I would like to find a long-term cooperation, preferably with a product company, where I will face new challenges and complex tasks.