Position: Product manager
Category: Product Manager
English level: fluent
Years of experience: 1


Billing manager
I’m responsible for managing  company billing ecosystem, establishing new processes internally and externally, cross-team communication, and improving user experience when it comes to payments. 
- Reduced the amount of failed payments by 7%.
- Worked closely with PMs on billing and payment improvements for clients’ side.
- Successfully managed and delivered the internal refund policy review; reduced refund rate by 30% and improved users' CSAT by 10%.
- Developed risk-management system and fraud prevention activities within different teams; reduced fraud rate.
- Launched new payment methods for B2B users.

Project manager
Tech start-up focused on platform development and support for companies all around the world.
- Directly led cross-functional teams, and was responsible for detailed project schedule maintenance, backlog creation, and prioritisation.
- Communicated with the clients, created project roadmap and downscaled to responsible teams.
-preferably Ukrainian product; 
-friendly & ambitious team;
-personal development and growth.