Position: Data Analyst
Category: Other
English level: intermediate
Years of experience: 2

I currently served as a Customer Success Associate, where I work closely with the sales managers on providing the best experience for the clients and reporting actual quantitative parameters to the team. During my time there, I worked on optimization of inner processes, their automatization and enhancing of the data with it’s extending in cross-team projects.
Customertimes, Kyiv — Business Analyst/Consultant

Attendify, Kyiv — Customer Success Associate
November 2018 - March 2020
• CRM management and support for CSMs;
• Internal Financial analysis and complex reporting;
• Processes Optimization and further monitoring;
• Various Market, Customer Experience and other Data research;
• Cooperation with Research, Operations and Software Engineering teams in global Projects

State Property Foundation, Donetsk — Databases Operator (Internship)
2012
• Documentation preparation, the formulation of the goals;
• Establishment, digitalization and correction of acts and projects;
• Control of the creation and subsequent conduct of acts;
• Communication with the customer
I would love to work in a team of any size but only with the product company.