Position: Senior/Lead Product Designer
Category: Design
English level: fluent
Years of experience: 5

- Improved product user experience by analysing users’ behaviour, analytics and support requests, which resulted in reduced customer support workload. 
- Led small to medium design teams, mentored interns, junior & mid level designers. 
- Improved an Onboarding flow for a Mobile app, which decreased abandonment rate by 27%.
- Led product features from inception to execution, contributed to the decision-making process and product strategy. 
- Delivered high-quality design, which raised customer satisfaction with the product.
Proactive and dedicated product designer with 5 years of experience. Proven ability to establish excellent communication with teams and stakeholders. Never hesitate to take on a challenge.

Worked in B2B & B2C startups, helped businesses understand  users & user's needs better. Conducted multiple user researches using different methods, which increased conversion rates & user satisfaction with the products. 

Lead small design teams & improved design processes. Created  and maintained a flexible design system, which was successfully used by design, development & marketing teams.