Position: QC auditor
Category: Other
English level: upper
Years of experience: 1

- Gained a lot of experience in a period of one year in the financial sector.
- Accurate managing & controlling the quality delivered to the customer.
Listening to operators calls in order to assess compliance, quality parameters, grade the employees based on a specific criteria, and provide feedback on the issues that require improvements. Execute test plans (KPI System). Additionally, interpreting and spreading quality parameters received by the management. Moreover, focusing on detecting fraud, malicious, data theft or suspicious acts from the operators side toward the clients. Last but not least, checking and verifying clients data and documents through CRM System, and approving clients information via Google sheets with submitting reports in Excel and Word forms.
- Good leaders and managers to deliver the information / the tasks using a clear and understanding methods.
- Co-operative & friendly team to submit the tasks / projects with the highest quality possible before meeting the deadline.