Position: DevOps engineer
Category: DevOps
English level: upper
Years of experience: 1.5


- Resolve incidents generated by monitoring and alerting systems according to Runbooks and Escalation Policies within project SLA
- Maintaining procedural documents and reports
- Documenting troubleshooting and problem resolution steps
- Respond to customer’s calls, emails, messages and act accordingly regarding issues
- Configure & maintain server monitoring solutions
- Research, analyze, propose and implement new technology solutions for the infrastructure
- Maintain good and smooth communication with customers and other professionals through different channels like web, messengers, email, and phone