Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 0.5

I am working now Head of Sales Support 
Achievements from my current job:
- built a structure to support sales in the company
- building a training system for personnel
- developed a system of reports and metrics
- automated 10% process 
- reduced support calls by 20%
- built a new system of cross-functional relations 
- CSI score of 95%
During 10 years I worked as a manager in retaiI sales and influenced the result with the help of teams. I enjoy sales and communication with clients. 
I want to try myself in the field of IN IT management and build a career in project management. 
Now I have mastered the course of PM  in Go IT school.
I am  a junior PM that is aware of an entire software development life cycle. I have an experience in distributed management. I know Agile/Scrum and Kanban methodology and ready to take on new projects.
I was working on a project: "CRM Sales Support". 
Work that has been done:
- SOW of project
- Checklist what needs to be determined with the client before starting the project
-  Project: Risk and Metrics
-  RACI Matrix CRM
- Stakeholder register
- Project Milestons
From my future work I expect:
- a company with the right values in relation to the company's staff and company customers
- onboarding
- interesting projects
- clear goals and objectives
- answering questions during project