Position: Customer Support Specialist
Category: Support
English level: fluent
Years of experience: 0

Goals achieved    
                                                      
-Completed Lingoda Language Sprint of English B2 and was entitled to a 50% refund
-Reached the highest rates in sales in February 2022 and March 2022 contributed to monthly targets of 4,3% and 5,6% appropriately
-Twice was a trainee at IT company (Infopulse): Language Courses and Consulting Department and HR department
-Was an exchange student at Pomeranian Academy in Slupsk, Poland
Freelance Translator 
- translate daily news reports from Ukrainian into English
- help to enlighten a foreign community about the Russian-Ukrainian war events

Freelance Writer 
- complete various assignments for the students from High Schools, Colleges, and Universities
- meet the requirements of the customers to deliver papers in the spheres of Psychology, Sociology, Philosophy, and Education
- work tightly with an editor to improve papers
Sales Assistant
-successfully assisted on average up to 50+ customers per day in identifying and meeting their needs
-strengthen ability to work in multitasking mode: dealing with queries, complaints, answering phone calls, completing transactions at checkout
-built friendly relationships with customers and smooth teamwork due to good communication skills