Position: Dynamics 365 Consultant
Category: Other
English level: intermediate
Years of experience: 8

Successful implementation and
development of products:
• XRM Banking;
• XRM Contact Center;
• XRM Collection;Tools:
BUSINESS ANALYST /CRM - CONSULTANT
- Working with business owners to develop solutions;
- Identifying client business requirements;
- Defining project scope and objectives;
- Allocating junior staff to tasks and then tracking the progress of their work;
- Involved in the definition of roles and responsibilities;
- Carrying out business improvement reviews;
- Meeting with project teams to review deliverables and deadlines;
- Producing test plans and scenarios on behalf of the business;
- Documenting, testing and implementing software updates.

Skills: Microsoft Dynamics CRM, Mantis; TestLink; SQL, TFS, MS Office,