Position: Technical support engineer L2-L3
Category: Support
English level: upper
Years of experience: 5


Technical Skills

Skill Category  	Skill List

Technologies       HP service management, GSM NW 
                            structure, Signaling in GSM networks, MTP, 
                            ISUP/SIP, SCCP protocol stack, Voice 
                            call/SMS, TCP/IP, REST API, Jira, Confluence, 
                            Blockchain.

OS	                Windows, Linux

Other            	Extensive experience with monitoring and 
                    ticketing systems.
                   	Knowledge of Network KPIs
                   	Experience with signaling protocol monitoring 
                   tools, protocol analyzers & trace analysis.
Summary
Overall, 4,5 years of work experience in the technical support area.
Analyzing complicated data to identify relevant information.
Efficient troubleshooting and critical thinking in high-stress situations.
I don't want to work night shifts.