Position: Customer support
Category: Support
English level: upper
Years of experience: 2


I have been working as a customer support of Turkish Airlines for two years. We work in a certain system where we performed various operations with tickets. It is my responsibilities to include many tasks. First of all, this is a quick help to a passenger on a specific issue, as well as empathy, advice on various issues, etc. During the work on the project, I showed myself as a responsible employee and in a short time I was able to achieve good results. Also, six months later I was able to become first call assistance. My task was to train new guys who came to the project and conduct internships.
Also I’m advanced PC and Internet user, know how to interact with social media, CRM systems and MS Office.
Looking for a project with various opportunities for self-development.