Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 2.5

- Finalized an old large project, started and successfully completed implementation project, successfully launched the implementation project;
- Successfully completed projects within budget and on time
- Successfully carried out cross-team work on the project
- Managed two large-scale projects: one in the healthcare
domain for an American company with over 700
employees, and the other in the real estate domain for a
global company with over 300 offices worldwide. In the
healthcare project, I managed four teams totaling 17 people,
and in the real estate project, I managed five teams totaling
27 people.
- Successfully provided a new video service for the
healthcare application, improved customer service, and
implemented new features, using Scrum and Kanban
frameworks to optimize project management processes. In
the real estate project, we provided full support for the
company's CRM/ERP systems and successfully developed
and implemented a new version of the product.
- Exceeded project goals by implementing new processes and
systems, resulting in a 15% increase in efficiency and a 20%
reduction in costs. Successfully completed projects within
budget and on time, with the healthcare project completed
10 days ahead of schedule and the real estate project
completed 5% under budget.
- Maintained open communication with customers
throughout the project lifecycle, managing their
expectations and building strong relationships. 
- Conducted thorough interviews and selection processes to identify and onboard highly skilled team members, resulting in a 30% reduction in employee turnover. 

- Successfully managed the finalization of a large-scale
project and the launch of a new CRM system for yeast
factory.
- Led the selection and approval of the project team,
including 8 team members.

Education
National University "Lviv Politechnic", Sociology – psychology
Higher education from September 2006 to August 2012

Professional skills:
- Experience in sales 10 years (direct, indirect, phone sales)
- Negotiation and business correspondence skills
- Knowledge of PC (Office, 1C, CRM)
- Human resource management (20 people) 
- Work planning and work organization
- Conducting inventory counts
- Sociability
- Preparation and submission of reports, and business contracts

Knowledge of languages:
Polish — Mastery
Ukrainian — Mastery
Russian — Mastery
English — Upper-intermediate 
Hebrew — Beginner

Personal qualities:
- Initiative: a unique approach to each client, data collection
- Energetic: sales are higher than stated
- Stress tolerance: working with cold clients, resulting in successful deals  
- Responsibility