Position: OPS engineer
Category: DevOps
English level: upper
Years of experience: 4

Managed & resolved Major production Incidents, which were impacting VIP customers - Microsoft, Apple, etc.
Fast Root Cause Analysis, forming the list of preventive steps for every production issue, gathering incidents' statistics, facts and findings for VPs.
Worked 3 years as a NOC Engineer, during that period I was monitoring production systems, troubleshooting, working directly with OPS, DevOps, R&D teams on resolving the issues, writing runbooks & playbooks to share the knowledge of troubleshooting, using a wide list of tools to cover all the monitoring.

Worked for 2 years, as an Incident Manager for the same company.
I was managing production incidents (customer affecting issues), working on building the preventing plans for these issues, gathering incidents' statistics, facts & findings, performing Root Cause Analysis and reporting to VPs. Also I was organizing and handling RCA meetings with the focal teams to solve the issue and to prevent it in the future.
I am ready to learn if needed. The company I want to find should provide me with the ability to become a better specialist.