Position: Project Manager
Category: Project Manager
English level: basic
Years of experience: 0.5


IT Support Manager (Senior level)
Customer Support. 
A mini-system for calculating employee wages is offered. Solving user problems 
Handling chats, calls

JSC CB PRIVATBANK

Deputy Head of Department. 
Retail business. 
Attraction and opening of corporate accounts
A large salary project was attracted.


JSC CB PRIVATBANK

Customer Service Specialist. 
Retail business. 
At the end of March, more than 240 people were attracted to deposit services. 
Attracted 130 auto insurance policies for 2 weeks. Introduced new methods of influence on the buyer in the sale of services "Auto Insurance"

JSC CB PRIVATBANK

First Level Operator Support Department. 
Donetsk Regional Department. 
Providing advice on bank services, solving customer issues. Attracting customers for service in the bank Attraction of loans and deposits Performance of tasks and standards

Skills:
1. JIRA
2. Team Management
3. Payment Card Processing
4. Credit Card Fraud Prevention
5. Online Payments