Position: Risk Manager/Anti-fraud
Category: Other
English level: upper
Years of experience: 5

Succeeded working in a team, especially as a team leader, mentor, and communicator.
My responsibilities as a Product Owner:
 • Managing and prioritizing the product backlog;
 • Gathering precise requirements, discussing current business needs, and estimating the value of an end product or feature;
 • Learning the market and customers’ needs;
 • Worked closely with stakeholders in order to meet customer needs;
 • Writing user stories and describing precise requirements for the development team;
 • Managed the development and testing of integration procedures;

My responsibilities as a TL Risk Manager:

    • monitoring of suspicious users activity that may lead to a refund or chargeback;
    • planning and projecting the risk management process; 
    • estimation, analysis, and identification of possible risks that impact business;
    • regulation of optimal risk level within an organization;
    • suspicious cases reporting;
    • consulting company staff regarding risk management;
    • monitoring metrics essential for business;
    • team management, scheduling, goal setting, creating a development plan, training managers from Intern to Middle;
    • had experience working with the development team as well as product managers to create different software that will improve the monitoring process and effectiveness and help to reduce fraud;
    • communication with a support department;
    • communication with PSP;
    • solving various problem situations and other crucial organizational issues.

Other key responsibilities: 

    • monitoring such metrics as dispute/chargeback rate and refund rate;
    • cooperation with development and analytics teams to reduce the risk of fraud;
    • analyzing risks that may affect business;
    • preventing significant amounts of disputes/chargebacks/refunds;
    • communication with other departments in need of vulnerability detection;
    • mitigation of risks leading to stable account life;
    • building MVP score-based models for fraud detection, taking necessary actions to block such traffic;
    • documenting concepts, ideas, and predictions of possible results as well as actions that need to be taken;
    • investigated suspicious behavior that relates to AML/CTF policies, creating reports for such cases;
    • worked directly with an anti-fraud system, created rules, preventing fraud from happening, and analyzed the effect of the rules;
    • worked along with product managers and developers to implement new software features to prevent fraud, helped to describe the business needs;
I'd like to work in a progressive company and become a notable part of corporate progress.