Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 3

I had a chance to develop a phone etiquette in the company, to make the phone calls with customers more friendly.
I used to work in the Customer Support field over 3 years as Operator Assistant and Shift Supervisor. During my work I had different responsibilities such as: advising clients on the product, shipping questions, monitoring team performance, quality control. Full support for customers from USA, Europe and Australia via email and calls (phone calls). From purchase to shipping.
I would like to reload my career. And start my professional path even in a new field. I am open to new opportunities. Also, I will be glad to get new knowledge and share my own.