Position: IT Head, Project Manager, Infrastructure Lead
Category: Lead
English level: upper
Years of experience: 5

Head of area
Head of international team
o	Support of IT infrastructure on management level;
o	Communication with key stakeholders;
o	Finance planning for region countries – CAPEX, OPEX;
o	Implementation of global projects for support countries;
o	Service Desk Supervisor – monitor helpdesk work to support main KPI`s, providing local and global business with feedback;
o Providing surveys to find out level of satisfaction with helpdesk support;
o Establish of development plans & strategies for helpdesk employees, hiring of new employees to helpdesk;

Wishable positions - head if IT department, IT infrastructure manager
Big company with mature processes, FMCG/Pharmaceutical, IT