Position: Operations Director
Category: Other
English level: fluent
Years of experience: 11

Operation Director in Fashion and Home textiles Retail with 10+ years of experience having developed my career from assistant to department manager to Country Manager and Operation Director. I have worked with such famous brands as English Home, U.S. Polo Assn., Cacharel, COLIN’s. As an Operation Director provided leadership to a team of 150+ employees and excellent crisis-management during wartime, managing all the operational issues such as sales, marketing, goods stock management, budgeting (P&L, calculation of annual salaries and bonuses etc), rent, strategic development, logistics etc. 
In 2020 I was happy to win Retail Awards 2019 for U.S. Polo Assn. as the best middle-market brand in Ukraine.
Due to the fact, that I am working in international Turkish companies in Ukraine since 2010, I have deep expertise on the Turkish market. Being fluent in Turkish and English I also have 10+ years of tremendous experience in Turkish-Ukrainian/Russian-English interpreting and translation taking part in C-level negotiations in Ukraine, Turkey, Poland. In 2021 I also joined Ukraїner as volunteer Turkish translator also providing Turkish translations of events of Russian-Ukrainian war in March and April 2022.
- Managing the operation of 36 ENGLISH HOME stores in Kyiv, Kharkiv, Odesa, Lviv, Dnipro, Chernivtsi, team of 9 regional and visual merchandise (VM) managers, 150+ store employees (managed budgets, salaries, sales plans’ calculating, P&L, control of KPIs and VM standards, managed over 500 000 items of goods stock, shipments, organized and controlled inventories etc); 
- Developed strategic brand expansion through new locations analysis, curated new stores openings, locations change and closing of unprofitable stores in Kyiv, Poltava, Rivne, Vinnytsia, 13 stores in 2021-2022; 
- Streamlined company operations during the full-scale invasion by closing 3 ruined stores in Kyiv and Odesa, repurposing damaged goods to in-kind donations for army and volunteers, opening the first store in Lviv on the 9th day of the invasion; 
- Despite the war reached 96% of annual sales targets in 2022;
- All resulting in achieving company profitability in Q3 and Q4 (2022);
- Retained a team of 150+ employees during full-scale invasion including 7 regional and VM managers and negotiated hiring of 15 new store employees in Q4 (2022);
- Conducted corporate VM and sales trainings for regional and VM managers attended by 100+ store employees;
- Saved a company UAH 8M in costs by developing solutions for decreasing damaged goods stockings, reconciled stocks between retail and accountancy; 
- Organized immediate goods transfers between stores all over Ukraine leading to sales increase in monthly revenue, provided sales increase over 13% in main goods categories in January 2023 leading to Ukraine’s operation ranking #1 out of 5 countries;
- Fast career path from Assistant to Country Manager to Country Manager of USPA and Cacharel Ukraine only in 2 years;
- Retail Awards 2019 for U.S. POLO ASSN. as the “Best Men’s Brand”;
Looking for a job where I can contribute my professional experience and gain a new one. I am goal-oriented and it is important for me to have career growth opportunities. I am looking for a long-term employment. It is essential for me to work in a team or company with same values and friendly enviroment.