Position: Support Specialist
Category: Support
English level: fluent
Years of experience: 1

Spent 1 year in the USA
Teacher of Engish in private school (May 2019 ‐ March 2020)
Responsibilities:
Helping my students (from kids, teenagers to adults) with practice in English, correcting their mistakes, teaching them grammar and boosting their con dence in spoken and written English.
Customer support specialist ‐ (Amazon store, Prom.ua, Rozetka.com.ua) (March 2020 ‐ present)
Responsibilities:
Consulting and answering customer questions regarding service.
Outbound calls to customers for handling basic issues. Assistance with website navigation and tools.
Working with Google Sheets.
Ensuring a high level of customer service and positive expirience.
New experience and new challenges in my life.
Want to become successful in IT sphere.