Position: Customer service representative
Category: Support
English level: fluent
Years of experience: 3


I'm a customer support specialist with 3 years of experience. I’ve always strived to deliver individualized, timely, and high-quality service, making customers feel cared for. I’m a sympathetic character who respects customers’ time, aiming to provide comprehensive solutions efficiently through every interaction.
I have experience communicating with customers on live chats and emails via Zendesk. Moreover. I'm a chat supervisor in customer service for more than a year and carry out various tasks. Such as conducting feedback, training, and weekly statistical analyzes.
I’m a hardworking, responsible, and reliable person who can swiftly acquire new skills.