Position: Data Analyst, Data Engineer
Category: Data Analyst
English level: upper
Years of experience: 5


Currently, I am working on a full-time basis as an ‘Oracle Database Analyst’ at Unisys supporting projects of European Central Bank in Budapest, Hungary:
• Maintained call center database by collecting and recording
information.
• Provided basic troubleshooting of database related issues for the
client.
• Initial support and classification, correlating events and
performing initial fault diagnostic for European Central Bank.
• Provided L1/L2 support and escalate tickets to L3 as needed

Before Unisys, I worked at SAP Hungary as an Application Support intern:
• Managed all communication with customers and partners
required to resolve support tickets. 
• Resolved support tickets within the limits of contractual Service
Level Agreements (SLA). 
• Coordinated and tracked the escalation of tickets


Being very eager and enthusiastic to gain practical and applied programming experience during my Bachelor's studies, and to continue my work experience in database development, I obtained part-time employment, through a competitive process, at GT Solutions as an Oracle SQL Developer supporting projects at the Central Bank of Azerbaijan; GT Solutions is one of the leading IT companies in Azerbaijan. I have also gained the Associate Oracle Database SQL certification from the Oracle Company:
• Perform data analysis and validation checks on corporate events.
• Prepared of daily and monthly data at Central Bank of Azerbaijan
in Oracle Business Intelligence, Oracle APEX using Oracle Data
Integration tool.
• Optimized SQL Queries in order to achieve better processing time.
• Tracked the designing, testing, support and debugging of new and
existing ETL & reporting processes.

Sincerely,
Javid Mahmudov