Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 4

I have implemented full automation CRM process for 180+ employees in 2 bussinesses.(from idea to support)
6+ years of work with the CRM systems of which:
2 years in banking system as a data analyst and a campaign admin.
4+ years of development and implementation of CRM Creatio in retail and distribution
Also, I have experience in unsuccessful implementation (because of business has changed priorities), and I have adapted bad solution for new requirements.
I have experience in product development for the market
Have little experience with Microsoft Dynamics CRM
Don't want to be an administrator of CRM system