Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 0.5


I have worked for two years in two different hotels, where my duties included:

- Consulting hotel guests
- Selling hotel services
- Searching for information to fulfill customer requests
- Resolving conflict situations
- Working with hotel CMS and updating data in Google Sheets

Now, I have decided to apply my skills in the IT niche, particularly in customer support. I believe that my work approaches and the skills I gained from my previous jobs will help me thrive in a new and exciting team. I'm fast learner and I ready to spend my time to understand new working process.
I prefer to apply my skills and work with customers through chats and emails requests. I'm not very excited about phone/video calls, but I could also provide phone calls if it's not on daily basis. I am also not looking for a job with night shifts.