Position: Team Lead/Customer Success Manager/Sales
Category: Support
English level: upper
Years of experience: 3


I have been working as a Customer Success Manager for over 2 years already. While working I usually use Zendesk or Freshdesk. During my shifts, I handle emails, calls, WhatsApp messages, and monitor customer satisfaction. I’m also familiar with HubSpot which I use for collecting customer data. I’m a very positive and motivated person who’s always ready to learn something new. I have been working as a team lead also for 8 months.