Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 5

Skilled in small to medium projects management, agile, technical documentation. Have experience in customer-facing communication and negotiations, requirements creation/ refinement, planning, testing documentation creation and functional/acceptance testing, team management. Tech skills include operational/basic knowledge of SQL databases, Python, SOAP/REST API, HTML, CSS. Strong professional with 5+ years in IT and a Master's Degree focused in Language Interpretation and Translation from National Technical University of Ukraine 'Kyiv
Polytechnic Institute'.
Project Manager (5+ years in total)
- project setup, inititation
- project plan creation
- project processes creation/refinement/control
- team setup
- day-to-day communication/ cooperation with the customer
- project monitoring and control
- reporting
- metrics collection/refinement
- scrum meetings setup/run
- backlog management - stories creation, description, prioritization, collective estimation
- product delivery monitoring/control/reporting
- daily team/delivery/product issues resolution/escalation
- release coordination
- team over 20 people, recognition and motivation
- staffing/interviewing
- budgeting
Account Manager (1 year in total, FinTech project)
- day-to-day communication with the clients (B2B), responsible for the product representation
- initial troubleshooting of escalated issues (business, tech, feature requests)
- jira tasks management (completion, routing, delegation, prioritization)
- trainings and demos for new clients
- close cooperation with DevOps and Tier 3 Support teams in troubleshooting and issues solving
- representing key accounts inside the company
- presale activities
- tech documentation - use cases, acceptance test plan, PRD, UML/BPMN diagrams, API Guides
- negotiation and reporting to COO
- Product FE (Or BE + FE)
- domain: non-FinTech, gambling 
- team size: 90
- working hours preferrable GMT +2  time 
- clients from Europe, Ukraine (product companies), Asia