Position: Customer Support, Technical Support, Intern Data Science
Category: Support
English level: intermediate
Years of experience: 1

Certificate ITVDN, Transact SQL (Registration number –
TP03129605)
Certificate ITVDN, SQL Essential (Registration number –
TP996042227)
Certificate Sololern, SQL course #1060-3367836
Certificate ITVDN, JavaScript Starter (Registration number –
TP45507453)
Sales Manager, PJSC "Kiy Avia", June 2017 - April 2018
•	booking tickets
•	provision of insurance services
Corporate Service Manager, PJSC "Kiy Avia", April 2018 - April 2021
•	organization of business trips
•	correspondence with contractors
•	interaction with the customer and supplier services
•	provision of additional services (organization of transfer, hotel reservation, excursions, complex insurance, orders VIP services)
Corporate Service Manager, LLC "Idea Travel Solutions", April 2021 - now
•	conducting direct communication with the client's representatives (customer)
•	processing of corporate client's orders in accordance with the terms of contracts and SLA
•	strict adherence to travel policy of the corporate client
•	formation of the client's financial documents in the company's accounting system