Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 3

Doubled team performance within 2 years.
Current position description:
- managing the technical support team of 13 members (4 locations)
- conducting status meetings with the team and reporting to the stakeholders on the performance KPI
- planning and coordination all non SLA activities, implementation projects etc.
- collaborating with the custom and release development team

Previous position description:
- Communicates with clients via email concerning all steps of the development process, from estimating and setting time frames for the projects, to delivering the finished products to clients for acceptance testing.