Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1


Customer support: actual Frontline support,  operational management, management a team of 12 customer support representatives
Partnership coordination: communication with recruiting agencies, coordination of technical interviews, candidates' tracking, understanding of hiring process
People management
Project management 
Jira, Trello, Confluence, GoogleSheets
Waterfall, Scrum, Agile
Web/mobile development projects both legacy and from scratch. 
Project management
Requirements collection and clarification, project documentation creation and maintenance, customer communication, pre-sales activities, project planning and  execution with different teams (design, front-end-only, full team of 9 people), full development life-cycle support, budget tracking, risk evaluation and mitigation, change request management.
PM Lead activities
Onboarding new Project managers, general supervision over the project managers. Company resource management (load distribution and planning), engineers mentoring strategy creation. Monthly reports for the dev team time worked/billed.