Position: Junior Project Manager
Category: Project Manager
English level: pre
Years of experience: 0


PROJECTS
Suppl.me
February - May 2023
As part of the Projector course, he worked in a team onthe Suppl.me (B2B Marketplace for Suppliers andHoReCa) project. We conducted an analysis ofcompetitors with the identification of weaknesses andstrengths, and also offered a technical solution for theimplementation of the site.

How to fight "Inclusive Blindness"
October - December 2022
As part of the Diversity and Inclusion course, the project"How to fight "Inclusive Blindness"" was defended.Identifying and analyzing the problem, creating a plan fordealing with this phenomenon and minimizing its impacton the productivity and mental health of employees.

WORK EXPERIENCE

Support service specialist
Parimatch| October 2020 - April 2023
- Provision of information and technical support to clients
company through 3 main communication channels: email,web chat, telephone.
- Internship and training of new employees.
- Resolution of conflict situations.
- Customer reactivation and retention.
- Detection of technical malfunctions of the site.
- Collecting and analyzing customer feedback forimprovement. product.
- Detection and prevention of fraudulent situations.

Instructor
Paintball club "Ganz" | April 2018 - March 2020
- Administration, taking orders, organizing and conductinggames.