Position: Business Analyst
Category: Business Analyst
English level: pre
Years of experience: 9


Personal information
Over 9 years of experience in IT as Business System Analyst and Product Owner
Implemented more than 10+ Enterprise level projects (Ukraine, other CIS countries)

Skills
SQL\MySQL 
MS Office 
BPMN
Project managment systems (Jira, TFS, Trello)
API testing (SOAP UI\Postman)
CRM (Creatio\MS Dynamics CRM)
Design prototyping (Axure) 
Scrum 

Work experience
E-Consulting (09.2013 - 11.2016)
Development and approval of technical documentation
Setting tasks for the software development team
Testing development results
Conducting training for clients and internal training for new employees on working with the basic functionality of the system
Interface setting of the system; conducting competitor analysis

Banza (Terrasoft Partner) (12.2016 - 06.2020)
Communication with stakeholders, collection of requirements and their approval
Analysis and documentation of requirements
Writing technical documentation for the project
Decomposition of tasks, estimation of their labor costs
Development of functional requirements
Development of regulatory documents
Requirements Change Management
Setting/maintaining/testing development tasks
Coordination and delivery to the client of the implemented functionality

Rozetka (07.2020 - 03.2022)
Development of an internal project of the Loyalty Bonus Program
Receiving, processing and prioritizing tasks from stakeholders
Staging tasks for the development team and writing technical documentation for the project
Organization, control and planning of the team (BA, Dev, QA)
Building reports of different levels of complexity to monitor key performance indicators of the loyalty program (SQL\MySQL\Bi Redash)
Development of a Product Roadmap for several quarters
Handling and resolving incidents from clients/customers
Design and implementation of integrations between other systems within the company

Overonix (04.2022 - current time) 
Development of an internal project of the CRM system (cryptocurrency)
Communication with stakeholders, collection of requirements and their approval
Staging tasks for the development team and writing technical documentation for the project
Market research, competitors, third-party systems for product development