Position: Delivery manager
Category: Project Manager
English level: fluent
Years of experience: 11

1. Experienced in fixed price and t&m, product development and outsourcing, web and mobile, whatever you can imagine.    
2. 300+ finished projects from specification for design to the launch, including a specification for development and project documentation for the client. 
3. Experience with clients from Europe, Canada, USA, Saudi Arabia, Qatar, United Arab Emirates and other. 
4. Launching to production projects with more than 5 million unique visitors per month. 
5. Real attention to detail on OCD level.
6. High EQ and empathy. High skilled in facilitation and negotiation. Ready to find consensus in any case.
• Ensure delivery excellence and high-quality of software outsourcing services.
• Ensuring the attainment of the projects’ profitability indicators
• Facilitate growth and development of existing accounts as well as onboarding the new accounts
• Maintaining high client satisfaction for all accounts
• Establishing appropriate and efficient business relations with all clients
• Participating in hiring top talents that possess relevant skills for the implementation of the whole project or some of its tasks
• Keeping employee turnover at a low level. 
• Contributing to the inspiring environment for employees’ development, increasing their motivation, loyalty, and involvement.
• Collaborating with functional offices and ensuring their compliance with the delivery strategy.
• Continuously working on processes are well-defined, documented, and monitored.
• Assisting with the development of project proposals at the pre-sales stage.
• Defining and controlling the key project health indicators for all projects.
• Monitoring the efficiency of PM/PC on projects.
• Mentoring and managing professional development of the PM/PC
• Developing accounts and teams within the company according to KPIs defined.
Ready to work in any kind of environment and projects.