Position: HR manager, Recruiter
Category: HR
English level: intermediate
Years of experience: 1.5

I have the following certificates:

- My official English level (www.efset.org) is B2 Upper-Intermediate
- HR Manager
- Linkedin Recruiter
- Tech Recruiting
- Strategic Thinking
- Multinational Communication
HR-Manager, Customer Service Manager, Sales Manager, Team-Leader
«Kyivstar» Company (Internet provider & Mobile operator)
April 2011 - December 2017 | 6 yrs 9 month | Ukraine, Cherkasy city

Support for individuals and legal entities on service, financial and technical issues, work with objections. Sale of the company's services by phone.
Conducting business correspondence with Ukrainian and foreign representatives of the customer.
Staff training, adaptation of new employees. Development of training programs for different departments. Acting Recruiter/HR-Manager within 1.5 years.
Active and passive search for employees, formation of the personnel reserve, testing of candidates and conducting interviews.
Support and full accompaniment of new employees both at the stage of internship and during the first time of work.
Team-Leader. Adherence by the unit: effective performance, maximum customer satisfaction, quality compliance, etc.

Customer Service Manager, Coach
LLC «Contact Center of Ukraine» | Internet Service Provider VOLIA
November 2010 - March 2011 | 5 month | Ukraine, Cherkasy city

Customer support on service, financial and technical issues, work with objections. Sale of cable internet and TV services.
Training and adaptation of new employees.
Looking for a place where I can use my experience and improve my skills.
I’m looking for a full-time or part-time opportunity.
I will be happy to work as an HR Manager or Recruiter.

I can also accept working in the Cherkasy office.