Position: Marketing Manager
Category: Marketing
English level: fluent
Years of experience: 4

Worked as an executive assistant at the office of the Canadian MP. (2018)
Won an international Essay Contest dedicated to T.Shevchenko (2015)
Conduct Soft Skills corporate trainings. (present)
1st working experience:
Dec 2015 – Jul 2016

Customer support+B2C sales manager

-support and ensuring superior service via phone and chat;
-selling the services of the company
-fixing customers computers and activating our software;
-handle and resolve customer complaints;
-identify and escalate priority issues;
-attend meetings, sales events and workshops to keep abreast of the latest developments;
-report and provide feedback to management using financial statistical data;


2d working experience:
Talent Acquisition Manager (HR)
Jul 2016 – Dec 2017

- developing trainings on Sales and Personal Development
- developing and delivering trainings for newcomers and current employees
- developing training plans, ideas
- working with CRM, Sales Force databases
- creating an effective learning environment
- collaborating with other departments (QA, Team Leads, Sales Leads, Billing Dept. and others)
- selecting the best candidates for the job
- improving newcomers'​ QA scores and results
- ensuring newcomers'​ smooth adaptation in the company
- work with tracking systems Jira/Taleo (employment, the adaptation of new employees, etc)

3d working experience:
B2B Sales manager
1 year
- Determine a prospect's needs and provide them with a company's solution.
- Customer research and communication (via emails and Skype);
- Preparing statistics and analytics for Sales Dept activities.
- Maximize cross-selling opportunities within existing client relationships.
- Create and maintain client records and sales and prospecting activities such as presentations closed sales and follow-up activities.
- Develop a database of strong leads through referrals, networking, and email marketing.
- Closing the deals.

Current employment:
Product Marketing Manager
2 years

- Developing Marketing and Communication strategies
- Developing PR strategies
- Creative Writing
- Data Analysis, analysis of traffic and advertising channels.
- Planning and executing marketing activities (content marketing, SEO, SMM)
- Marketing analysis (google analytics, similar web, hotjar, ahref, etc)
- Cooperating with product, design, dev teams to directly influence the product, its performance, and strategy