Position: CEO, COO, Head of Delivery
Category: Product Manager
English level: fluent
Years of experience: 11

Operations Management and Strategic Direction:
• Increased profitability by 20% within just 2 years by realizing effective staff control systems and bonus programs based on KPIs. 
• Achieved productivity improvements through successful business-processes re-engineering, changing the company's structure from functional to project-oriented. 
• Implemented a budgeting system enabling decision-making speed and independence of the managers. 
• Managed the acquisition of 3 competitor businesses, overcoming challenges with staffing, operations, and overall business processes integration.

IT Systems Development and Delivery Management 
• Modeled and implemented efficient development processes company-wide to ensure uninterrupted delivery of services and products. 
• Developed software that strategically enhanced the business efficiency in regards to client communication automation, analytical services for marketing teams, etc.
• Re-developed a complex enterprise system that boosted business growth in just 9 months. 


Team Leadership 
• Discovered and recruited top talents, relying on their skills and abilities for greater engagement and results.
• Implemented goal-setting systems according to quarterly OKRs/defined performance metrics for each team manager. It aligned the work of teams and processes and facilitated the successful completion of projects.
• Increased business productivity by building teams for new projects/products, successfully resolving work-related issues and conflicts to ensure a comfortable and productive work environment.
• Ensured a smooth workflow change for 50+ employees during the M&A. 
• Downsized 25% of the workforce during 4 months to improve business.
• Analytical and result-oriented C-Level Executive with 12 years of experience in IT and 9 years of management experience in e-commerce, Education, iGaming with a focus on IT;
• Managed 300+ employees/20 teams (15 of them directly);
• Executed the company’s business strategy by implementing strategic initiatives;
• Created and adapted the organizational structure according to the business goals;
• Implemented budgeting system, OKRs system, KPIs, Bonus systems;
• Optimized productivity through business process optimization;
• Implemented a data-driven mindset to translate numbers and facts into effective solutions;
• Served as a Technical Consultant for several businesses, helping them finalize a number of IT projects;