Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0

Achievements:
Actively participated in formation and leading of 3 interdependent teams (Ukraine - Operations dep, Nigeria and Istanbul - Sales deps);
Established high-quality cooperation between departments;
Helped to create and train Nigerian team remotely, participated in building and launching team on site in Istanbul with further remote leading.
I was the first person in the local Operations department, so I could build and develop the team's work process based on my experience.
Thanks to an integrated approach, increased the company's income and rating on the logistics platform (from 4.6 to 5);
Created and held friendly and efficient workplace atmosphere.
Team leader (Operations and sales department)  2021-2022 
 Hedge Hog ( Kyiv) 
American logistics corporation (German subsidiary company).
Can’t provide with the name because of an NDA agreement
Contact person: HR Julia  +380 68 234 40 

Responsibilities :
Conducting interviews, training and further lead of new staff members;
Quality control and assurance of subordinates' work (customer service included);
Reporting and communication with higher management;
Communication with clients, problem-solving and negotiation for future cooperation;
Creating instructions for work;
Building and introducing bonuses and penalties systems, setting tasks and goals for team on regular basis;
Reassuring timely service delivery for clients;
Organization of work between interdependent and individual departments and coordination of various processes;
Documentation management;
Providing wide range assistance for teams' workflow;
Teams' resources and time management.


  
Manager of Il Molino restaurant 2019-2021

Responsibilities:
-Keeping documentation and daily reports 
-Work with the cash register and budgeting 
-Operation control of the entire restaurant (all processes) 
-Working with guests and resolving conflict situations 
-Staff trainings 
-Establishing monthly sales plans
-Quality and efficiency control
-Team building organization