Position: B2B Sales Manager
Category: Sales
English level: upper
Years of experience: 3

Experience in negotiation and sales
• Coaching experience for Sales Department
• Management experience
• Resolving conflicts and
misunderstandings situations
• Setting up team collaboration
09.2014–04.2017 — Self-employed Freelancer at «Upwork»
 Video editing (AfterEffefects, Vegas, PremierPro)
 Search information for customer requests
 Writing texts, abstracts, articles
 Translator Italian – English / English – Italian

06.2017 – 08.2018 — «ZoomSupport by Kromtech», Computer software engineer with knowledge of Italian language
 Senior Sales Agent
 Deputy and Acting Officer Head of the Italian Department
 Development of sales strategies
 Support for Windows and MAC OS devices (Software)
 Help with program activations
 Providing clients with detailed information about products
 E-Mail customer support.
 Programs: LogMeIn, Astra, Salesforce, TeamViewer, Google Docs,
ZoomDiagnostics, Microsoft Office

08.2018 – 07.2019 - «ATP Auto-Teile-Pöllath Handels GmbH»
Customer support Agent
 Request for returns, repayments, substitute deliveries
 Clarification of complaints
 Returns of defective or inappropriate goods
 Online communication with clients in English and Italian


08.2020 – now - «EverGame»
 Sales Manager B2B with knowladge of Italian language
 Representing the company in international markets
 Written and oral communication (via phone, Skype, WhatsApp) with
  b2b customers
 Build and promote strong, long-lasting customer relationships, sell
  the stock to increase profits
 Evaluating the needs of customer and reporting to the management
Location: Lviv or remote
Not interested in Customer Support