Position: Account management, Pre-Sales
Category: Sales
English level: upper
Years of experience: 5

1. Provide excellent customer experience and satisfaction.
2. Guide customer step by step till issue would nor persist anymore.
3. Communication skills.
4. Corporate email etiquette
1. Gaining new information about product quality for customers satisfaction. 
2. Advocating for the users to the development team.
3. Tools Traffic Generators: Spirent Spirent Test Center and packet sniffing tool Wireshark.
4. Collecting row data from WIFI, BLE.
5. Over four years in a router, switch, POE testing and configurations (Cisco, Mikrotik, ubiquity).
6. Experience in managing lab topology, configurations, cabling, racking, troubleshooting.
7. Creating Wiki pages for the group and maintaining updating project status and other activities. (Wiki, Jira Atlassian, Google Drive, Hubstaff)
1. Knowledge of a computer console. (Bash, Python)
2. Experience in work with serial port, Nucleo board etc.
3. Active usage of ubuntu server, virtual machine.
4. Strong background in software and OS installation.
7. Knowledge of CRM. (Zendesk, Kustomer)