Position: Customer support
Category: Support
English level: upper
Years of experience: 1


Pari Match / Customer Support Specialist
January 2023 - June 2023
Answers questions regarding the company's products or services,
Processing orders and transactions,
Resolving problems, troubleshooting and resolving issues,
Presenting information about the company's offerings,
Ensuring active communication with customers,
Handling customer claims/complaints,
Collecting and analyzing customer feedback,
Responding to customer feedback,
Tracking important metrics in customer service

Pari Match / Csr Manager. Corporate Social
Responsibility
February 2022 - December 2022
To conduct an audit of corporate activities to identify issues for
the improvement of the gaming industry,
Communicate CSR activities through internal and external
channels,
Provide CSR reporting to drive internal initiatives, improve
corporate reputation and attract customer attention,
Analyze programs and communications.

Bombay Studio in Kyiv/ Yolo Group, Estonia
Game Presenter
January 2021- February 2022
To play the game according to the instructions on the screen
and the strategy of behavior,
Online communication with users from all over the world,
Communicate with our users from all over the world and inform
users about the project products.