Position: IT Manager / DevOps / System administrator
Category: DevOps
English level: intermediate
Years of experience: 11

- Developed an internal knowledge base for system administrators
- Developed a training program for junior specialists
- Implemented LMS system to automate the learning process
- Implemented automation tools for managing client hosting infrastructure: Ansible, Jenkins, Gitlab 
- Developed and implemented internal SLA
- First response time to customer request reduced from 40 to 10 minutes
- Developed internal security policies in the company
- Developed and implemented a system for accounting and auditing accounts of internal systems for company employees
Current position:  IT manager

Technical skills:

- 10 years of experience in hosting solutions (datacenters, racks, dedicated baremetal servers, redundant solutions)
- Proficient in Linux/FreeBSD (web-servers, proxies, load balancers, databases, PHP-FPM, DNS, Exim)
- Experience with CI/CD and configuration tools (Gitlab, Jenkins, Ansible)
- Knowledge of virtualization technologies (Proxmox, Openstack, Docker) as user
- Scripting skills in Bash and Python
- Experience with monitoring tools (Icinga, Nagios, Zabbix, Grafana)
SaaS management experience (Slack, Jira, Confluence)

Management skills:

- People Ops (hiring, team schedule management, meetings, 1:1, project management, workflow development, information security policy development)
- Integration of eLearning platform
- Course creation for learning and development
- Information security