Position: Manual QA Engineer
Category: QA
English level: intermediate
Years of experience: 4

• Successful migration of products and subscribers from Huawei BSS to Ericsson DBSS solution without subscriber and financial losses, and full integration of new systems to the existing environment with already existing third-party systems
• Did mentor 7 junior test engineers and 2 interns, distributed tasks for efficient execution of the test activities
• Ensured achievement of high KPI indicators (>99%) in the Incident Management process
Created and launched new telecom products and services for client base of over 1,5 million subscribers.
• Configuration of new and changes in existing services and products for the mobile operator Veon (Skymobile).
• Timely elimination of mass incidents related to the configuration of products and billing systems (Charging system).
• Analysis of launched products, risks and limitations on technical requirements, providing alternative opportunities to fulfill business requests.
• Reduction of losses due to incorrect billing of subscribers by mass unloading from the database.
• On a recurring basis validated defects/fixes in products/services
• During early stages of configuration process communicated with the customer experience department to minimize potential dissatisfaction of the end user
• Led the testing process for migration of >1 million subscribers as part of an initiative to improve monetization

• Successfully conducted testing activities as QA specialist for Case Management/Customer management solution during various stages of the project.
• Functional/regression/,HA/load/stress/API testing
• High/Low-level documentation design
• Created and managed test plans, cases, checklists, and strategies for software updates and product releases after the BSS system had been put into operation
• Managed technical documentation of the system after BSS system had been put into operation
• Maintained and ensured quality control activities for the system during the Babysitting period
• Conducted Integration, Sanity, Smoke, API, Regression, Acceptance Testing of Customer Management systems, Case Management system, Charging system, and Provisioning systems
• Conducted Performance and Usability/Localization Testing of Customer Management and Case Management systems
• Managed test data and resources required for testing purposes
• Managed the service reporting process for the Customer of the BSS system
• Documented quality assurance activities with internal reporting and audits