Position: HR manager/Product manager
Category: HR
English level: fluent
Years of experience: 1

Helped to recruit a team of 90 people in a couple of months for AI project. As a result, a new company was created that is aimed to work with data annotation;
Exploring Asian market, building a completely new team of Japanese speaking support agents;
Helping in reorganization of a Concierge team by searching and interviewing candidates with unique skills: event planning, searching specific info, technical skills and high support standards for VIP clients.
HR Manager (Nov 2020 - now):
Selecting candidates and arranging interviews;
Souring on Asian/European/South American market.
Conducting interviews in English/Russian/Ukrainian/Japanese languages.
Maintaining records in a system;
Conducting phone-screenings.

Human Resources Assistant (Sep 2020 – Nov 2020):
Sourcing for candidates;
Conducting phone-screenings;
Creating CVs for client's side;
Keep records of all candidates.

Customer Services Agent (Feb 2019 – Sep 2020):
Resolving from basic to complex support issues for customer inquiries received via omni-channel support (emails, live chat); 
Becoming a product expert and providing documentation updates to our knowledge base; 
Ensuring customers' satisfaction; 
Communicating with developers with various ITcompanies;

AIESEC/Precena Strategic Partners (Japan, Tokyo)
Internship about marketing research of Ukraine market:
Learning business skills;
Participating in company training;
Visiting of company-sponsored public seminars;
Conducting market survey of the home country;
Creating the company assessment;
Keeping an internal blog, writing articles about company events.

English Teacher (Sep 2015 – June 2018):
Teaching general, business, low English (corporate clients, open groups);
Teaching in the format of speaking club;
Supporting new teachers, helping them to adapt in the company;
Conducting master classes on "Speaking clubs".

Work&Travel USA (June 2015 - Aug 2015)
Waitress:
Welcoming guests;
Taking orders from customers for food or beverages;
Explaining how various menu items are prepared, describing ingredients and cooking methods;
Checking with customers to ensure that they are enjoying their meals and take action to correct any problems;
Filling out the bill; 
Accepting payment.

Game attendant (May 2015 - Aug 2015)
Galveston Island Historic Pleasure Pier:
Initiating guest interactions;
Handling questions, complaints and request for assistance;
Handling multiple cash transactions;
Controlling game operations.
Looking for a place where I can polish my languages skills. Would really love to have a chance to gain new technical skills and explore new fields.
It is crucial for me to have a positive environment with possibility to sustain work-life balance.
Would like to work in a product company.*
Can consider full-time as well as part-time.