Position: Customer Support Specialist, Onboarding Specialist, Coordinator, Team Leader.
Category: Support
English level: upper
Years of experience: 3


4 years of experience in working on different positions,
such as team leader, customer support expert,
onboarding coordinator etc. I am looking to gain new
experience which can make me versatile in order to
perform various work tasks. Ready to improve
qualification and competence, which will open up new
opportunities for further development in the field.

Wix
Customer Care Expert
Responsibilities:
- creating sites;
- managing customer's sites;
- chatting with foreigners;
- improving user's sites;
- working with billing cases;
- working with legal cases;
- supporting newcomers;
- writing and editing articles.

Helpo
Onboarding Coordinator
Responsibilities:
- working with tickets and chats;
- chatting with foreigners;
- working with billing cases, refunds;
- writing reports;
- working with legal cases;
- editing and writing articles;
- creating templates;
- onboarding newcomers;
- working as a support buddy
- creating tests;
- editing and managing knowledgebase