Position: Billing manager
Category: Sales
English level: fluent
Years of experience: 9

Resolved customers problems and complains by clarifying the issue, explaining the best solution and following up with cases
Managed inbound inquiries, qualified prospects, and closed deals
Fixthephoto, May 2019- Jan 2020, customer support. 
- Responded to telephone, emails inquiries, providing quality customer service and associates inquiring product or status of order. 
TrendGallery, June 2020- Sept 2021, sales manager. 
-  Offer information on product lines, service offering, and demonstrations. 
- Online consult (JivoChat and calls)
-  Work with invoices and refunds. 
- Recommended solutions within customers budget and proactively followed up with the leads.
Langate, billing manager, sept 2021-
-Communication with clients and primary data entry to the application program
- Oversee and streamline billing and collections processes
- Month-end closing of the billing group information