Position: Business Analyst / Project Manager
Category: Business Analyst
English level: upper
Years of experience: 3

Experienced on fintech and logistics domain
Experience
FinTech - 3+ years of experience 

Account project manager
Oct 2019 - 2 years
Lead account project manager
1,5 year 
0,5 year

 IT   
Responsibilities :
 
Onboarding (integration) of new clients to the platform (defining a launch plan, demo, consulting on API dock);
Analyze the customer needs and consult on the sales stage;
Managing a client tasks backlog (analysis, description, timing, control of implementation, testing, delivery);
Analysis of API documentation (compare with client needs, test some requests on Postman);
Identification of customer feature requests and creating tasks for the dev team (identify business requirements, technical requirements );
Task management (Jira);
Process description (BPMN ,Confluence)

Project Manager
Jun 2017 - October 2019 
      UVK Ukraine
 Transport & Logistics    
Accomplishments:
• Increase in profitability from the turnover of containers (on average from 0 to 40%);
• automation of accounting;
• reduction of losses
Responsibilities:
• introduction of the client to the course on the service provided, conducting reconciliations on containers with customers (about 40 clients);
• Reconciliations with regional offices (in 23 regions);
• writing technical specifications to developers, monitoring the timing of their implementation, testing;
• preparation of regulatory documents (work instructions).
• fulfillment of KPI indicators.
No sales positions