Position: Product manager / Content Manager / Content Lead (igaming)
Category: Product Manager
English level: upper
Years of experience: 1


Hi folks,
I have a lot of experience in gambling sphere, and looking for Product Manager / Content Lead / Content Manager positions. For the last two years I have been working in gambling domain with a different roles and have a success in any of these positions.

PMI:
Jr. Product Manager (current) - Gambling LaTAM/Asia/Africa:
- Investigating and analyzing the market of competitors, and geo-specific features;
- A / B, Multivariate testing; - success cases with increasing engagement metrics (stickiness, retention, unique visit2click, sessions)
- Conduct experiments with describing product tasks;
- Experience with Agile, Kanban and Scrum;
- Generating relevant content ideas for products and realizing them to increase value and engagement metrics;
- Strong knowledge of gambling (sports/esports, casino);
- Experience with customer segmentation;
- UI/UX researches.
- Creating product mockups and wireframes (Figma);
- Analytics tools: GA, Tableu;
- Writing documentation -  BRD, PRD (Confluence)

Content Manager (11 month) - Gambiling LaTAM/Asia/Africa:
- Improving the user experience through personalization of content;
- Strong knowledge of gambling systems (sports/esports, casino);
- Working with Jira and Asana;
- A / B testing;
- Communicating with other departments;
- Tracking the efficiency of adding or changing the content;
- Working tools: Postman, Swagger, Firebase, Figma (Mock-up), Strapi, Locize, Excel;
- Analytics tools: GA, Tableu;
- Writing documentation (Confluence);
- Working experience with CRM systems

Devport:

Customer Support Specialist (1 year 2 month) - Gambling Africa/Asia:
- Providing support to clients via Chat, Tickets, and Messengers;
- Investigation of customers' issues and resolving of them;
- Investigations of technicanl and paypemtns issues in logs, databases;
- Deep working with CMS;
- Multi-tasking skills;
- Training new employees;
- Collecting information important to the company (Excel);
- Creating step-by-step guides on Confluence;
- Working with content by Figma, Photoshop