Position: Digital Marketing Specialist
Category: Marketing
English level: fluent
Years of experience: 5

Large scale Meta and Google Campaign with over £150,000 yearly budget focused on Sales conversion.
Digital Marketing Specialist
Tao Group Hospitality - London, London
• Tao Group London Key Digital Advertising KPI's. - All London venues
• Ads Management - Creation & running
• Ads Performance & Mgt
• SEO & SEM
• Agency relationship mgt

Central Support (CEX, Marketing & Technology), 09/2019 - 12/2021
Autochek Africa - Lagos, Lagos
• Autochek Africa wide, Central operation support across business units. Customer Experience Operations, Marketing, Retail Sales Operations & Technology.
• Strategy, Audit, Risk and Business continuity for Autochek Africa.
• New Project initiation, Ownership and transition.

Project Analyst (Marketing & Commercial Ops), 07/2018 - 08/2019
Cars45 Nigeria Ltd (Jiji Nigeria) - Lagos, Lagos
• Digital Project
• End to End User experience (Marketing, Campaigns and Products)
• Project Management as SCRUM Master using Agile methodology.
• System & Process audit to suit Business strategy, operations and KPI.


Customer Experience & Operations Manager, 03/2017 - 06/2018
Cars45 Nigeria Ltd (Now Jiji Nigeria) - Lagos, Lagos
• Championed, scoped and conceptualized the Cars45 Customer Experience Operations to meet business needs and goals.
• Chief Customer Advocate - Customer Facing & Online channels.
• User Experience & Dispute Management

Customer Experience | Digital Marketing Manager, 03/2015 - 03/2017
Konga Online Shopping Ltd - Lagos, Lagos
• Channel Management (Phone, email, Facebook and Twitter)
• Contact Centre Performance Mgt (Campaigns & Measurement)
• Customer Experience & Retention Management
• Dispute Resolution Mgt
• Aligned day-to-day activities with targets set by senior management.
• Monitored compliance with workplace policies and safety objectives.
• Tracked employee productivity, performance and task completion to meet quality standards.
To be part of Paid Marketing Team of any organization that desire to utilize my skills. I am digitally savvy with experience is performance marketing and crunching data to project and plan about future consumer behaviours