Position: Customer Support
Category: Support
English level: fluent
Years of experience: 7


Sales agent specializing in IT sales. Experienced with all stages of sale cycle for dynamic IT projects. Strong background in sales and customer relations.

Skill Highlights

Fluent English speaker
Analytical mindset
Strong decision maker
Creative
Innovative
Customer-focused

Experience

Inside Sales Agent - 07.2021 - 11.2022 
Propertymate, Lviv  (A Home Selling Platform)

Being a connective point between a Customer who wants to buy a new construction home in USA and an Real Estate Agent
Sending and responding to emails
Making phone calls to potential Buyers, explaining about a product, gathering information to give them the best service
Solving day-to-day working challenges

Customer Support Representative - 02.2020 - 03.2021  WeRush, Lviv (Gaming Platform)

Maintain technical support for a Gaming Platform    customers
Responding to emails and chats
Promoting special products

Sales Agent - 02/2017 to 07/2019
Zoom Support, Lviv

Receive phone calls from customers
Maintain optimal workflow.
Selling applications

Sales Agent - 06/2016 to 01/2017
Optek, Lviv

Make phone calls to potential customers
Explain about company and its services
Maintain optimal workflow.
Selling services of a company