Position: Technical support team lead
Category: Support
English level: fluent
Years of experience: 5

One of my recent successfully managed projects was migrating LMS system of 10k users of EU governmental organization to secure data protected mode and providing further support for users.
Skilled technical support engineer with 5+ years experience in global environment (SaaS technology). Comfortable to collaborate with Europe/Americas based B2B and B2C customers.

Love working individually and in a team, have successful experience in leading, scaling up and training teams; optimizing processes, managing knowledge bases and onboarding projects. 

Passionate about technology and learning, ready to discover new challenges.