Position: Senior Network Engineer
Category: Support
English level: fluent
Years of experience: 6


Managing incidents, responding to requests for technical assistance in person, via phone & email Ensuring installation, maintenance and troubleshooting are carried out within agreed SLA
Responsible for resolving concerns on signal strength, signal to noise ratio and similar parameters in accordance to the company's approved standard
Provided network support services for devices such as hubs, bridges, routers and other hardware.
Configuration of Cisco, Huawei, Mikrotik routers and switches
Initiated and managed network test facilities to verify network hardness and resilience.
Implemented scalable, efficient and cost-effective network automation framework.
Built and improved network documentation and training procedures to lead successful team completing high-quality work.
Improved network operation by incorporating new technologies into existing designs.
Configured, tested and maintained LAN/WAN components and connections.
Installed and configured network security solutions such as VPNs, Firewalls and intrusion detections and mitigation tools.
Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by 80%.
Employed strong team management and task prioritization skills to streamline project turnaround times and meet tight deadlines.
Assisted with implementation and support of network monitoring tools.
Troubleshot complex multi-vendor network service provider issues.
Promptly investigate, resolve & report any incidents, errors, events or deviations.
Established and monitored key performance metrics to verify consistent compliance with important networking standards.
Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
Recommended network security standards and upgrades to management.