Position: Junior Project Manager
Category: Project Manager
English level: fluent
Years of experience: 0.5

Middle Member Service Specialist:

- Successfully transitioned from an intern to a middle member service specialist in just 4 months, demonstrating a strong work ethic and ability to quickly learn and adapt to new roles and responsibilities.

English Teacher:

- Organized and led successful English classes, helping more than 30 students improve and achieve upper intermediate language proficiency level.

- Received positive feedback from students and colleagues for my teaching style and ability to create engaging and effective lesson plans.
I have completed the Go IT Project Management course, gaining valuable skills to handle projects effectively.

I'm super eager to put that knowledge into action and keep growing in my role.

With my can-do positive attitude to challenges, I know I'll rock any project that comes my way!

Project Manager, ArchiCGI, Kyiv
April 2023 — Present
• Efficiently managed multiple projects from initiation to completion, ensuring
adherence to scope, schedule, and budget
• Maintained regular and transparent communication with clients, addressing
their requirements and providing timely updates on project progress
• Implemented quality control measures to uphold the highest standards of
deliverables
• Proactively resolved conflicts and challenges that emerged during projects
• Motivated team


Member Service Specialist, HealthJoy
September 2021 — March 2023
• Processed the members' requests (tickets)
• Provided WOW experience to HealthJoy's American customer base
• Interacted with members via telephone and chat to assist and support an
appropriate level of care
• Made informed decisions under stressful circumstances
• Communicated with the practice administrative or clinical staff to determine
the best strategies to support our members
• Identified insurance payer sources and verified insurance coverage
• Determined estimated costs by researching and reviewing medical
treatments, tests
• Presented customers with valuable information to aid decision-making


English Language Teacher, Speakwell, Kyiv
September 2020 — August 2021
• Worked with the corporate clients and IT specialists
• Attended seminars and webinars of teaching English online
• Assessed student learning and understanding of the material with tests,
quizzes and essay assignments Initiated, facilitated and moderated
classroom discussions
• Supported lesson plans with unique and engaging instructional videos,
activities and discussions


English Language Teacher, Forward English School, Kyiv
October 2018 — August 2019
• Taught English to teenagers and children
• Established clear lesson, project and course objectives to help students
progress through material
• Planned and scheduled lessons
• Reviewed student strengths and weaknesses to develop course revision
recommendations
I am looking for official employment.