Position: Sales Executive
Category: Sales
English level: fluent
Years of experience: 2.5

Responsible for generation over 70 million Naira in less than 18 months
My name is Daniel, I am a Business Development & Growth Expert with 2 years of progressive experience in revenue generation and lead creation. I ‘cut my teeth’ with one of the leading logistics companies in Africa (Red Star Express Plc).
I have found that nothing satisfies me more than meeting new people, developing new relationships, solving problems, and contributing to the growth of businesses.

I started out as a customer relationship officer, where I had to manage information between clients and the company and ensure that all issues are speedily and proactively resolved. I excelled in this position and in no distant time, I was made an Import Supervisor for our International Operations. In this role, I was responsible for ensuring that all packages that have arrived in the country are cleared by the regulatory agencies and that all paperwork needed for this clearance is made available. I also had to ensure that the right tariff codes are used in calculating all customs duties for each package.

“Can I tell you something?… I'm the type of person that if you ask me a question and I don't know the answer, I'm going to tell you that I don't know. But I bet you, I know how to find the answer and I will find the answer.
I love the challenge of being told ‘no’ and turning it to a ‘yes’.”

During my 4 year professional journey so far;
* Contributing to increasing sales revenue by identifying opportunities to up-sell and cross-sell services.
* Resolving 90% of customer inquiries and complaints by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution within the time limit. 
* Actively liaising with the Nigerian regulatory agencies on clearance and release of packages arrived in Nigeria
* Identify trends that may indicate proactively providing solutions to clients who have packages held by the Nigerian government regulatory agencies
* Generated over 70 million Naira in revenue in about 18 months
* Identify and attend to specific needs and resolve problems
* Develop a short-term action plan/strategy to assist in revenue boost
* Invoice submission, payment collection, and reconciliation of client's statement of account.

I relish combining work experiences and academic achievements in a challenging role that offers the opportunity to develop personal and professional skills.