Position: Customer support
Category: Other
English level: upper
Years of experience: 3

I am very proud that I improve my Polish language and at work I was able to do many difficult tasks.
03.09.2018 - 15.10.2019 - Pedagogical practice in Lyceum № 37 with in-depth study of French by a history teacher. Gained experience working with different audiences, finding an approach to everyone, improved communication skills, learned to resolve conflicts, organized educational activities.
 
15.01.2018 - 18.03.18 - archival practice in the archives of Ivan Franko National University of Lviv. Gained experience in working with documents and knowledge of how to keep records of documents.
 
19.08.2019 - 25.12.2021 - technical support specialist of the customer support department at Maxi Group International. She provided technical support services to the company's clients by telephone. In particular, the following services: work with the customer base in CRM, installation and debugging of software on computers and phones of customers, technical troubleshooting, preliminary training for customers.

I am ready to develop as a specialist and learn new things. I will be happy to work in Polish or English languages. I enjoy communicating in them. I will also be happy to find a vacancy that would allow me to work from anywhere in the world.
It doesnt matter huge or small company, what is important for me is educational part at the beginning of working, I am ready to learn new and would really appreciate if someone could help me and as a responsible person I promise to learn al that information quickly.