Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 1.5

- I was part of a team that built an e-learning website that earned $1,000,000+ within 24 months of release;
- I consistently raise 350-500% of my salary in client invoices;
- At WooNinjas, I created and managed a novel offering: Website Maintenance Plans. We managed client plugins, security concerns, updates, themes, site performance and more, compiling these and other metrics into monthly PDF reports for clients;
- I am fluent in English (native language), Ukrainian (CEFR C1/IFR 3+) and Russian (CEFR C1/IFR 3+);
- I am a Top Rated Freelancer on UpWork;
WooNinjas                                                      
Jul 2021 - Present
Project Manager     
• Project Management - I used Agile and Scrum methodologies to manage and monitor developer progress on client projects and internal projects using management software (TeamWork), workforce management software (Hubstaff) and Slack, bringing SME e-learning businesses online and ensuring their future success;
• Customer Success - I served as the liaison for 10-15 clients a week via a customer service platform (Help Scout), consistently raised ~$7,000-$10,000 in monthly invoices, and helped build a website for a client that earned over $1,000,000 in sales within the first 24 months of release; 
• Product Management – I created a novel product offering (Site Maintenance Plans) from the ground up, served as a proofreader for technical documentation on in-house WordPress plugins and conducted research to implement community feedback into existing offerings, establish product roadmaps and identify market niches;
• Content Creation- I wrote articles and create videos on a variety of web development topics (security plugins, site optimization, configuration, regulatory compliance, and more) as well as summaries of larger projects;

I also have the following experience/certifications:
- CompTIA A+ (Certification)
- APIs (PostGreSQL, Postman, Visual Studio)
- Linux (Oracle VirtualBox, managed Ubuntu/Xubuntu installations)
- Active Directory
- Microsoft Azure (Powershell, Sentinel)
- Grant Management (for U.S. government grant projects)

Self-Employed Translator/Interpreter (English, Ukrainian, Russian)		          
Nov 2018 - Present 
• Highlighted Projects: two full-length theological books (~150,000 combined words, Amazon Web Page), a 325-page handwritten memoir (Ukrainian), a 25-hour Russian/Ukrainian audio memoir;
• I am a Top Rated Freelancer on the freelance platform UpWork, which requires maintaining a client satisfaction rate of over 90% for a minimum of 16 weeks, and I have successfully completed over 65 projects;
I'm ready to dive fully into a product, technology or existing project infrastructure and bring my years of client relations and management experience to a team. My goals are simple - sit down, learn everything I can and provide an exceptional experience for my colleagues and clients.