Position: Community manager
Category: Support
English level: fluent
Years of experience: 7


The details includes and not limited to the following:
1. Responsible for moderating User Generated Content. 

2. Review user generated comments and posts in a quick and timely manner. 

3.Respond to comments in order to foster a positive community. 

4. Respond to comments and customer queries promptly. 

5. Building and engaging community across Social Media crypto channels.

6. Tracking and reporting on growth and engagement across Social Media channels. 

7. Assist with AMA sessions and community broadcasts in different channels. 

8. Stay up-to-date with cryptocurrency, Ethereum and Blockchain trends.

9. Submit tickets from users to the appropraite channel for resolution.