Position: Customer/Technical Support
Category: Support
English level: intermediate
Years of experience: 2.5


I am a person who is quite demanding directly to myself. I have experience working in a team. Always ready to learn, to get new information, which requires work. I possess the following skills:
- Ability to negotiate and conclude contracts at first person level.
- Ability to prepare reports on work and expenses of the unit, as well as business plans.
- English - upper-intermediate level.
- Proficiency in basic office applications
Personal qualities:
- Stress tolerance
- Result oriented
- Strive for professionalism
- Communicability
- Responsibility

As for my previous job.
I spent two and a half years at the wonderful Innovation Group as Technical Support, and my duties included the following:
- Advising the customer on all their questions regarding our company's product.
- Finding an approach to the customer.
- Make phone calls to customers, including foreigners, namely citizens: USA, Germany, Poland, France, etc.