Position: Operations Manager
Category: Other
English level: fluent
Years of experience: 7


Hello there!

I'm Valentin and currently I'm looking for new challenges as Operational Manager / Head of Operations. My skillset would be a huge asset to your company because:

• I'm strong in both People Management and Process Management.
• I was the manager of 70 people, both in-house and remote. 200 job interviews made by now.
• I made 20% savings on the project's operating budget in 2022 by my decisions.
• I use high-level operational metrics to ensure the alignment with business goals.
• I have 7 years expertise in IT with B2C and B2B Support, Sales, Retention, and Reputation Management.
• Background in billing, fraud prevention, and chargebacks. Well-versed with SQL and all the modern IT-office software.
• The last but not least - I developed a high level of Emotional Intelligence.