Position: Business Development Manager
Category: Sales
English level: fluent
Years of experience: 4


Business Development Manager - 11 months
BDR Team Lead - 9 months

- Develop a growth strategy and conduct research to identify new markets and customer needs
- Bringing new-construction builders to the marketplace and building long-lasting efficient relations with new-construction Builders
- Arrange business meetings with prospective clients
- Pursuing leads and moving them through the cycle
- Consistently meet revenue goals in accordance with goals
- Provide trustworthy feedback
- Build long-term relationships with new and existing clients
- Develop entry-level staff

Business Development Manager - 11 months

- Drive business growth and generate new opportunities in IT consulting.
- Conduct market research and identify potential clients.
- Build strong client relationships and act as a trusted advisor. - Develop compelling proposals and negotiate contracts.
- Execute business development strategies aligned with company goals.
- Collaborate with cross-functional teams to deliver high-quality solutions.
- Track sales pipelines and provide regular reports.

Customer Support Representative - 1 year

- Identify and assess customers’ needs to achieve satisfaction 
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Account Manager - 3 years 

- Build and maintain strong client relationships as the main point of contact.
- Understand client needs and provide tailored solutions. 
- Collaborate with internal teams for successful project execution. 
- Monitor account performance and identify growth opportunities. 
- Upsell and cross-sell to expand account revenue.
- Provide strategic insights and recommendations to clients.
- Resolve client issues promptly and effectively.
- Stay updated on industry trends for informed client guidance. 
- Manage contract renewals and negotiations.