Position: Sales representative/ customer care
Category: Sales
English level: fluent
Years of experience: 6


Sales Manager (Remote) | NT Technology | 08/2021 - Present
• Collaborated with cross-functional teams to ensure customer satisfaction and foster long-term loyalty, resulting in a customer retention rate of over 90%.
• Developed and monitored monthly sales performance reports, utilizing data-driven insights to optimize strategies and increase sales revenue by 25%.
• Presented sales, revenue, and expenses reports to senior management, providing key insights for decision-making and driving profitable business growth.
• Researched competitors, identified market trends, and developed strategies to differentiate the company, resulting in a 15% market share increase within the European market.
• Forecasted and achieved sales volumes within Europe, surpassing annual targets by 20% in revenue.
Sales Agent/Customer Consultant (Remote) | Custom Design and Print Agency (Canada) | 02/2021 - 08/2021
• Led social media marketing efforts targeting the USA market, resulting in a 40% increase in leads and a 25% boost in sales revenue
• Utilized CRM system to follow up with existing customers, ensuring their needs were met efficiently, resulting in a customer satisfaction rate of over 95%.
• Delivered exceptional customer service, addressing inquiries promptly and resolving issues to drive customer satisfaction and maintain a high customer retention rate.
Tech Sales Representative | Richtech | 02/2019 - 01/2021
• Generated new sales leads through targeted outbound calling and email campaigns, resulting in a 40% increase in customer acquisition.
• Leveraged CRM software to track customer activity and manage the sales pipeline effectively, resulting in a 25% increase in sales conversion rate.
• Provided top-notch customer service and technical support, addressing inquiries, complaints, and feedback with professionalism and efficiency, achieving a customer satisfaction rating of 4.8 out of 5.
• Collaborated with marketing and product development teams, driving successful sales initiatives and achieving company objectives, resulting in a 10% increase in overall sales revenue.
i want a remote job