Position: Product manager
Category: Product Manager
English level: intermediate
Years of experience: 1

- Led the successful ideation, development, and launch of a customer-oriented chat bot for 21 laboratories, Increased monthly additional income for these laboratories by an average of 30%;
- Achieved a customer satisfaction rate of 90% within one year of the chat bot's launch, as reported by client feedback;
- Developed an intuitive UI/UX interface for the website, optimizing the order placement process and enabling users to access research results rapidly, which saved the company money on hiring an outsourced designer;
- Successfully integrated the Lab Cabinet product with the Laboratory Information System (LIS), leading to a remarkable 40% increase in the transfer of new data and improved data management.
- TerraLab IT, Product Manager (Led development of two B2B products, ChatBot and Website Lab Cabinet for Medical Laboratory) June 2022 - August 2023;
- TerraLab IT, Account Manager, Project Manager (Led the digital transformation project, adopting Laboratory Information System to customer needs) March 2019 - June 2022;
- Dialog Diagnostics - Key Account Manager (Implementation of the sales plan, negotiations with decision-makers) October 2017 – January 2019;
- Actavis - Regional Manager, Medical Representative (Distribution of the sales plan by region, work with key clients, assigning tasks to employees) Jan 2007 – Aug 2016
I am seeking a Product Manager/Owner role to enhance my skills and contribute value to the Product Company, particularly interested in vacancies within the healthcare, medical, and educational sectors in the IT industry.