Position: Product manager/ Project Manager / Product Owner
Category: Product Manager
English level: upper
Years of experience: 2

**Achievement: **
- Managed project changes, resulting in 30% higher user engagement and 20% improved customer retention.
- Developed product roadmaps and expanded core target audience by 3 groups.
- Created Customer Journey Maps (CJM), increasing user engagement by 35%.
- Implemented customer feedback collection, driving 11% higher customer engagement.
- Collaborated with marketing teams to optimize expenses by 15%
**ABOUT ME:**

Product Manager with 2+ years experience in Agile and
Waterfall methodologies. Proven ability to drive product
and project success through cross-team collaboration
and strategic planning.
I have experience working in the commercial and non-profit fields

**Responsibilities in a non-profit company ** :

- management of all main processes of launching and further development of sites and applications (topics of child protection, early action, nutrition, and health);
- engagement of existing products: analyzing weaknesses, finding opportunities for improvement, and attracting more users;
- analysis of customer experience, the market of similar products and CPI indicators of other project participants, and creation of ways to improve internal and external processes;
- building effective communication between all departments and participants involved in the launch and promotion of the product (technical and marketing departments, management, and
users);
- generating and testing hypotheses to improve customer experience and engagement;
- reporting and analytics on products and compliance with deadlines and planned results

**Responsibilities in a commercial company**:
- Compilation of requirements and product specifications for designers and developers.
- Interface design in Miro and Figma (UX \ UI design, A / B tests, Customer journey map).
-Manage the product backlog;
-Manage the process of developing product requirements and maintaining them up to date;
-Sprints planning;
-Establishing the process of taking over the finished product, and its functional parts;
- Creation and implementation of product marketing strategy
- Definition and analysis of basic product metrics
- Carrying out Cust Dev
- Search for product growth points (work with roadmap)
- Analysis of basic product metrics.