Position: HR manager (assistant)
Category: HR
English level: upper
Years of experience: 0

I for sure have great soft skills, on which every good service is built.
"Save Ukraine NOW" Association, Warsaw, Poland
Non-profit organization
Project and program management specialist                  	           	2022 – Present
 
-   	management of all Association's projects
-   	finding victims of armed conflicts and accidents in Ukraine as well as refugees and people in difficult life circumstances 
-   	phone and electronic service of the Association's contact line for potential and current wards
-   	administrative and office activities
-   	contact with accounting, legal and banking services
-   	communication with external entities, partners, members of the Association, donors, other organization and other third parties
-   	preparation of contracts and other documents of the Association
-   	supplementing databases
-   	managing the circulation of documents and information flow within the company
 
"Vitapak" LLC, Dnipro, Ukraine
Special and healthy nutrition manufacturer
Maternity Leave                                                                                          2019 - 2022
Key Account Manager                                                                                2016 - 2019
Sales Manager                                                                                             2014 - 2016
 
-   	Increased sales volume by over 20% and expanded product line to new retailers, sports, clubs, natural and organic customers, and others
-   	Supervised a sales team of 2, supported employees and delivered smooth sales processes, expand on management experience
-   	Coached employees in successful sales methods and encouraged cross-selling to drive revenue
-   	Maintained relationships with current customers and executed upsells and cross-sells
-   	Won new clients by identifying needs and offering relevant services
-   	Monitored customer buying trends, market conditions and competitor behavior to adjust strategy, establish quotas and attain sales goals
-   	Organized promotional events and interacted with potential buyers to increase sales volume
-   	Managed and improved sales and order processes to maintain sustainability and ensure customer satisfaction
-   	Supported the growth of market penetration and sales forecasts by leveraging supplier relationships and directly negotiating contracts
-   	Managing the receivables for products to ensure deadlines were met
-   	Maintained contracts, reports and proposals for clients
I dream of having a job that will give me the ability to utilize my soft skills and my English. I am looking for an environment and team where I’ll be able to demonstrate my skills and calm decisive behavior in difficult and unforeseen situations.