Position: QA engineer/Support
Category: Support
English level: intermediate
Years of experience: 2.5

After our product moved to the new interface we haven't lost all the clients :) Mainly thanks to the work of the support team.
2,5 years experience working in a product company (email marketing product) as a Technical support agent. 
Testing new features on our service (as we don't have QA engineer in the team). 
Bug reports creation, communication with developers. 
Mentoring new support engineers. Layout editing (HTML/CSS). 
Have experience of working in a distributed team. 
I like to help our customers with their questions. 

Would like to grow in QA. Want to work in the office.
For me it's important to grow in the company.