Position: Analyst
Category: Data Science
English level: intermediate
Years of experience: 3


Analytics Manager

Responsibilities:

Formation of analytical reports on the results of the activities of the network of post offices (hereinafter referred to as the PO): sales, revenues
Construction of the system work of the analytics department
Control of timely processing of citizens' appeals
Formation of economic justification for the opening of new POs, updating, and standardization of the existing network, relocation, and optimization of the existing network of POs
Analysis of the implementation of the network development plan
Monitoring of customer service quality, consolidation of feedback from local customers, formulation of proposals for improvement of service quality and customer service

Software Tools: Microsoft Excel with Add-Ins, other Microsoft Office, Custom Data Warehouse System, Custom Sales System

Data Analyst

Responsibilities:

Monitoring key performance metrics in accordance to set targets, primarily revenues, and customer activity
Using statistical techniques to analyze results from data to identify patterns, draw conclusions, and compile results for reports and dashboards
Performing «what if» and ad-hoc analyses and question existing assumptions and processes
Providing timely and accurate reporting that best meets the needs of the managers
Assisting with other tasks and projects as assigned

Software Tools: Microsoft Excel with Add-Ins, Microsoft Office 365, Google G Suite, ERP System

Data Manager

Responsibilities:

Enforcing data stewardship throughout the organization to ensure data is entered accurately and completely in all systems
Managing, processing and analyzing all incoming data files from various sources
Reviewing data for inconsistencies or anomalies that could skew analytical results
Streamlining data collection and analysis procedures to ensure fast access to metrics
Reporting results in dashboards to senior managers
 
Software Tools: Google Sheets with Add-Ons, Google G Suite, CRM System
Desired position: Analyst