Position: Customer Service Manager , CSTL, Sales Manager
Category: Support
English level: intermediate
Years of experience: 4


Tasks:
1. Customer support
2. Increasing sales through a more expensive offer
3. Resolving customer complaints (quality, service, damage, etc.)
4. Establishing cooperation with the Nova Poshta carrier
5. Organization and support of outlet stores
6. Online store account
Technologies:
1. SAP
2. Salesforce
3. Puzzle
4. All Microsoft services
Skills:
1. Soft skills
2. Multitasking (calls, letters, chats, SoMe)
3. Creation of instructions
4. Reading drawings, specifications, etc


I want to develop in the direction of project support or product management
I don't want to sell:
IT courses, financial "analytics", cryptocurrency