Position: Business Analyst/Implementation/Project Manager
Category: Business Analyst
English level: fluent
Years of experience: 5


2022-02 – 2022-09	Business Process Engineer Lead
Responsibilities:
Leading implementation team of 17.5 FTE
Planning resources according to the project, its timelines and business need
Controlling together with internal stakeholders project’s progress and its timelines
Preparing reports for internal stakeholders
Controlling quality of provided services to internal and external parties
Organizing and handling internal trainings
Initiating internal improvements
Creating and maintaining internal documentation

2019-09 – 2022-01	Solution Engineer for EMEA, APAC, LATAM and NA
Responsibilities:
Defining and analyzing data and system requirements for clients
Designing solutions based on the client’s demands and system’s functionalities
Support Business Analysts in interpreting business rules and requirements per client;
Initiate and support internal projects
Making project documentation for internal and external users
Organizing, handling and participating in webinars 

2018-02 – 2019-08	Project Manager for EMEA, APAC and NA
Responsibilities:
Managing multiple implementation projects for multi-national clients
Making planning and its aligning with internal and external parties
Providing project updates to internal and external stakeholders
Ensuring on-time project delivery 
Making project documentation for internal and external users
Organizing, handling and participating in webinars 

2014-07 – 2018-01	Implementation Specialist 
Responsibilities:
Analyzing requests and data for implementation of new carriers (inc. rate cards, shipment data files, completeness of business rules etc.)
Implementing new providers to online platform
Organizing, handling and participating in webinars 
Leading final testing stage of implemented logics
Creating and maintaining internal documentation for IT
Creating internal and external documentation to hand over project to Ops
Preparing reports for external users
Cooperation with Ops and IT depts.
Optimization of existing processes
Handling internal trainings

2012-10 - 2014-06 	Data Analyst
Responsibilities:
Preparing reports for external users
Leading final testing stage 
Analyzing rate cards and their implementation to online platform
Updating internal and external documentation