Position: Incident Manager/ Project Coordinator
Category: Support
English level: upper
Years of experience: 3

Being able to support a client with 200K+ employees without critical issues.
Training of a completely new-built team, creating a process from scratch.
I’ve been working in a European companies with 200K+ employees.
Incident management experience for 2+ years; Project coordination experience for 1,5+ years. 
Working with business escalations, being SPOC for every business related cooperation. Multi-vendor support, training of new-joiners, re-training for an old guard.
Whole job experience is in European companies, where I was employed internally out of Ukraine.
I’d like to try myself in a supporting project with follow the sun system, it doesn’t matter for me whether it will be an outsource project or working on a client side. Id also like trying myself in a project management role.