Position: Data researcher, Support, Manager
Category: Lead Generation
English level: upper
Years of experience: 5


Jun 2021 - NOV 2021 LEAD GENERATION MANAGER
Ignyte Assurance Platform
Search and identify appropriate opportunities within the target market;
Conduct market research & collect contact data;
Work with CRM, spreadsheets, and marketing automation & analytics tools;
Be proactive in discovering new ways to improve process efficiency;
Write emails & maintain correspondence with potential buyers.

Feb 2021 - Jun 2021 EDITOR
Freelance
Correct or record omissions, errors, or inconsistencies found.
Mark copy to indicate and correct errors in type, arrangement, grammar, punctuation, or spelling, using standard printers' marks.
Measure dimensions, spacing, and positioning of page elements (copy and illustrations) in order to verify conformance to specifications.
 
Jun 2018 - Jun 2021 COMMERCIAL AGENT
Representative on of Austrian Airlines
Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
Leading of database, data processing as well as observe quality, quantity and discipline goals and keeping the confidentiality of valuable information.
Coordination and communication to colleagues from different departments; therewith, an active input into team productivity.
The ability to quickly grasp technical concepts and business principles, meanwhile keeping the confidentiality of valuable information.

Oct 2016 - Jul 2017	CUSTOMER SUPPORT SPECIALIST
Vodafone Ukraine
Hear and resolve complaints from customers or the public.
Analyze data to determine answers to questions from customers or members of the public.
Provide any type of needed assistance for callers. 
Offer special assistance to persons such as those who are unable to dial or who are in emergencies.

Sep 2014 - Jun 2015 DOCUMENT CONTROLLER, NGO “To Great”
Type, format, proofread, and edit correspondence and other documents, from notes or dictating machines, using computers or typewriters.
Compute, record, and proofread data and other information, such as records or reports.
no phone calls