Position: Junior Manual QA Engineer
Category: QA
English level: upper
Years of experience: 1

Process Optimization: Introduced a structured bug reporting template which improved bug report clarity, reducing back-and-forth communications between QA and development by 30%.

High Bug Detection Rate: Consistently identified critical defects prior to release, resulting in a 40% reduction in post-release hotfixes over a one-year period.

Product Quality Improvement: Contributed to achieving a 98% customer satisfaction rate on major product releases by ensuring thorough testing and defect management processes.

Collaborative Achievements: Played a key role in a cross-functional team that successfully launched a flagship product within tight deadlines, ensuring zero high-priority bugs upon release.
Test Execution & Reporting: Systematically executed test cases for a diverse range of web and mobile applications, ensuring functional and UI/UX requirements were met. Documented and reported bugs, improvements, and test outcomes using JIRA, leading to a 95% pass rate for shipped products.

Test Plan Development: Collaborated with product managers and development teams to review requirements and create comprehensive test plans, covering functional, usability, compatibility, and regression tests.

Cross-browser & Device Testing: Validated applications across multiple browsers (Chrome, Firefox, Safari, Edge) and devices (iOS, Android, tablets) to ensure consistent user experiences.

Bug Tracking & Reproduction: Identified, documented, and prioritized bugs, working closely with developers to reproduce issues and verify fixes in subsequent builds. Reduced the re-opening rate of bugs by 20%.

QA Documentation: Developed and maintained QA documentation, including test cases, test plans, and bug reports. Regularly updated the documentation based on product iterations.

Test Environment Management: Assisted in setting up and managing testing environments, ensuring that all required software and tools were readily available for test execution.

Collaborative Reviews: Participated in Agile ceremonies such as sprint planning, stand-ups, and retrospectives, contributing to a more streamlined development process.

Continuous Learning: Actively sought feedback, undertook QA training, and kept abreast of industry best practices to ensure testing processes remained relevant and efficient.