Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 2

- Worked as business analyst in freight audit company where implemented and integrated external OCR tool into company platform. The purpose of OCR was to optimize manual invoice registration.
- Implemented 10+ new projects and extensions for existing ones.
- Was involved in UAT phase.
- Fixed root causes of system deviations
Worked as Support Analyst - 1 year; as Business Analyst - 1,5 years.

My BA experience includes:
- Performing of trend analysis of data quality and issues;
- Technical specification creation, update and analysis;
- Gathering, analysis and update of requirements from external stakeholders; - Experience with JIRA and Confluence;
- Bug reporting;
- Communication with developers and QA;
- Setup of OCR application;
- Internal Business documentation creation/updating;
- Communication with customers (e-mail/conference call);
- Rate Agreement analysis;
- User Acceptance Test performing.