Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 3

У меня психологическое образование, могу легко находить общий язык как с командой так и с трудными клиентами.
A few key descriptions about my prev duties and skills

1 Company:

Key obligations as an IT Project manager:
- Full Agile project lifecycle and delivery management
- Ongoing projects support and keep established clients relationships
- Estimation and discussion of the new projects
- Designing technical solution participation and other pre-sale activities: B2B clients meetings, product presentations
- Internal processes optimization, up-sells and sales agents consulting
- Communicating with the customer and the team as a project manager - 6 specialists team management and monitoring the performance
- Reporting of the working process
- Workflow process creation
- Hosting daily team meetings to track the ongoing progress and manage processes
- Management of projects implemented in accordance with agreed terms, quality, and budget.
- Creating and managing the project documentation: participation in the creation and delivering the detailed project estimates, plans, WBS’, project charts, risk management, changes tracking, tracking and backlog management, reports
- Technical and organizational requirements analysis
- Managing two-ways and one-way REST API integrations of CRM, systems with eCommerce stores
- Long and short term strategy planning
- CMSs - Prestashop, Shopify, Magento.

Websites I was working with were around 500-1500 hours, + ongoing support. 


2nd Company 

Key obligations as an IT Project manager:

- Сollection of necessary data for the template installation
- Technical and organizational requirements analysis
- Risk management and business analysis
- Communication with customers in the middle stage, upsale 
- Setting the task to the coders’ team
- Projects estimation
- Search of plugins, modules, solutions for custom requests
- Working with different CMS (WP, Joomla, Prestashop, Shopify, Magento 1,2, OpenCart) 
- Project planning, control and support
- Dealing with customers (messages/calls)
- Team management, managing the production of the required deliverables
- Monitoring team performance
- Status reports for clients
- Ongoing projects upsale

My duties as a PM on Web studio dept also were communication with clients in emails and phone in English; customer care calls in case of conflicts. Upsales with relevant services; assistant of the sales department; quotes creation; project estimation.
Компания с обкатанным воркфлоу, четкими обязанностями, низкой текучкой и адекватными людьми :)
С моей стороны - ответственный подход к работе, качественное и своевременное выполнение тасков.