Position: Head of Technical support dept., Technical support engineer
Category: Support
English level: intermediate
Years of experience: 10


Experience in installing twisted pair, coaxial and fiber optic cables, knowledge of the OSI reference model, understanding of the principles of the TCP / IP protocol stack and the STP protocol, basic understanding of the principles of operation of aggregated links and dynamic routing protocols, understanding of network topology, Cisco configuration skills, skills in working with Huawei and Juniper at the operator level, understanding the principles of VLAN operation, skills in building transport channels on L2. Skills of managing the technical support department, writing job descriptions for technical support engineers, organizing the interaction of the technical support department with other company departments, customers and contractors.