Position: CBDO, VP, Head of Business Development
Category: Sales
English level: fluent
Years of experience: 11


I'm looking for an interesting and challenging position, allowing going above and beyond, helping to grow and scale a company into a highly competitive business, improving my own skills and expertise. 

Current position - Head of Business Development

In total,15 years in IT (business development, marketing, customer service, sales). 5 years in position of Head/Director of Business development (web design and development (Wordpress, Joomla, Drupal) ecommerce (Magento, Shopify, Prestashop, outsource development and projects, logistics and automotive). 
Major activities - creating business development strategies and vision (as an active member of C-suite team), discovering prospects, engaging new strategic partners and markets (experience of closing deals with major brands), developing long-term partnerships, negotiations, closing deals, boosting sales, ensuring company growth, creating loyal customers and improving customer service. 

Experience:
Current place: Product company, developing software and hardware solutions for logistics and trucking.

Position: Head of Business Development. 
I was in charge of business development and strategic partnerships and helped to optimize business processes and customer service as well. Conducted business analysis (competitors, market position, SWOT). Engaged major strategic partners (fuel industry). Researched new prospects in the logistics and trucking industry for discovering new revenue sources. Supervised and took participation in developing several internal projects. 
Also, started customer service courses, performed audits of overall customer service and phone support.

Previous: Marketplace of digital products and solutions. 

Position: Director of Business Development/Head of Customer Care.
My responsibilities included business development, B2B Sales, strategic partnerships and customer care. In total, around 50 large scale strategic partners and B2B customers were engaged Closed B2B deals. Took part in forming business strategy, defining growth points and discovering new revenue sources. Mapped company expertise for product and outsource development. Mapped customer journey. Implemented GDPR compliance. Developed service framework for major projects in the holding. Supervised service quality of 4 departments (around 120 employees).