Position: QA Engineer
Category: QA
English level: pre
Years of experience: 1.5

Preparing Test Plans, Test Cases, Check Lists, Bug Reports, User Story
Skills of work with the bug tracking system JIRA, Confluence, Trello
Functional testing of websites, mobile applications (iOS, Android), bots (Viber, Telegram, Messenger)
Work with Jenkins, GIT, SQL
Testing Rest API in Postman
Experience in developing websites on the WordPress core
Experience in starting projects from scratch and current projects managing
Drawing up project documentation
Team coordination
Preparation, release control
freelance - now

Peiko - QA Engineer
June 2021 - February 2022 
• Web, mobile projects
• Functional and non-functional testing. Testing of payment systems (blockchain), SEO, API
• Creation of test cases, checklists, bug reports

SupportLab - Technical Product Manager
March 2020 - May 2021
• software technical support
• internal CRM support
• testing
• equipment settings (printers, computers)
• moderation of employee accounts.
• scheduling mailings for a month,
• compilation and layout of e-mail newsletters,
• efficiency rating
• recruitment,
• solving complex issues or escalating them to partners or owners,
• drawing up project budgets,
• purchases


"МСЛ" - Development Manager "Mobile"
September 2019 - February 2020
• KPI of the project
• project budgeting
• creating a stakeholder map
• creation of a matrix of communications
• RACI Matrix
• risk map
• monitoring and quality control of development

"IWIS" - QA
February 2019 - August 2019
• Functional and non-functional testing, SEO. Testing of payment systems, chat bots.
• Creation of test cases, checklists, bug reports.
Worked on such projects as:
• Planeta Kino (desktop version of the site, mobile version, iOS, Android apps and chat bots in Viber, Telegram, Messenger FB)
• IWIS Landing 
• Goodwine (iOS, Android apps)
• BadBoy (iOS, Android apps)

"МСЛ" - Retention Manager
December 2016 – February 2019
• collection and analysis of data on complaints / suggestions / reviews of players
• elaboration of measures for improving the product and service
• regular reporting on attracting / retaining players, including the effectiveness of attraction channels
• player base analysis
• email-marketing, SMM
• budget analysis and planning 
• administrative records of subdivision
• personnel recruitment and training 

 “Favorit Sport” (Favbet) - marketing analyst
September 2016 – December 2016
• new marketing campaigns development and launching 
• analysis and evaluation of the effectiveness of marketing campaigns
• regular reporting
• email-marketing, SMM

“Favorit Sport” (Favbet) - Retention Manager
July 2014 – September 2016
• collection of data on complaints and claims
• regular reporting of collected customer complaints / wishes in point of products
• customer base analytics
• outgoing campaigns arranging
• operational reporting on financial indicators