Position: Customer support
Category: Support
English level: fluent
Years of experience: 0

Skills: 
- Confident PC user; 
- Work with all messengers; 
- Good speaking and writing skills in four languages;
- Ability to work with complex clients and cases, quickly find solutions for different situations;
- Excellent communication skills; 
- Stress resistance and multitasking; 

English: 
- written — advanced (C1)
- spoken — upper-intermediate (B2) 
Spanish: 
- written — intermediate (B1).
Coffeeshop, Kyiv – barista/cashier 
Current 
- High-quality customer service;
- Providing individual solutions for different clients based on their preferences and requests, resolving difficult situations; 
- Preparation of drinks and sale of related products. 

Previous experience: 
- Writing clear, unique content according to provided guidelines; 
- Translation of texts on various topics from English into Ukrainian and vice versa;
- Checking and editing English and Spanish texts on various topics.