Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 3

Quick typer and quick learner. Had 30-100 active chats a shift. Average customer satisfaction rate 95%. Learned how to solve any conflict arising.
I'm a Support agent for more than 3 years now in the IT industry. During this time I developed strong communication and negotiation skills, conflict solving skills and also been a part of a big team. My responsibilities include completing CRM tasks as well.
I'm looking for a position as an Account Manager or Sales Manager to continue developing my strong sides and making an impact in the company.
I want to make a step forward from the Customer Support so not reviewing Customer Support Agent positions.