Position: PMA Intern
Category: Other
English level: upper
Years of experience: 0


I`m looking for my first job in IT sphere. All my previous positions in tourism sphere had this one thing in common: they all required constant time-management skills and excellent communication skills.

Front Desk Supervisor
Senator Apartments, Kyiv, January 2017 - April 2018

Performing all check-in and check-out tasks
Managing online and phone reservations
Welcome guests upon their arrival and assign rooms
Provide information about hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

Travel Agent
Evrika Tour, Khmelnytskyi, February 2019 - October 2019

Planning and selling transportations, accommodations, insurance and other travel services
Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations
Providing relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
Book transportation, make hotel reservations and collect payment/fees
Maintain statistical and financial records