Position: Resource manager, account manager
Category: Project Manager
English level: upper
Years of experience: 4

Established evaluation process (compose competency matrix, CDP structure, review process). Enhanced processes on long-term project: deployment schedule, planning, knowledge transfer (thus was crucial for the project), requirements documentation, QA documentation (test cases and test suits structure, regression). Built independent and skilled team able to work and resolve issues in a productive way, mentored employee to grow to senior level.
10 years experience in IT industry, including project and resource management (about 5 years), internal audit, mentoring , QA activities. I worked with different web, mobile and desktop projects, both long-term and short-term ones. Solid manual QA background, especially in dealing with complex business projects requiring good analytical skills and using different test design techniques. 
I'm good in project and people management, resource allocation, conflict solving, facilitation, process enhancement. 
Also I have experience working as internal project/company auditor (ISO 9001:2015) and presented company's processes on external audits and in establishing new processes over the department (evaluation, coordination delivery and recruiting, assessment). I have wide experience in staffing (both internal and external), performance appraisal,  mentoring and carrier development.
I'm looking for oppotunities to grow as a resource/process manager in a middle size company. The most interesting areas for me are processes (as I have ISO internal auditor certificate and worked as internal auditor), resource and people management.