Position: Marketing Specialist
Category: Marketing
English level: intermediate
Years of experience: 2.5

I was one of the top three employees in all personal and team KPIs. I trained and helped new colleagues in their work, who after training began to show good results.

I believe that through hard work, focus and dedication, working with a team of professionals that success is guaranteed 100%.
LG Ukraine, Kyiv, Ukraine
Product marketing manager,
December 2021 - July 2022

- Brand digital strategy management
- Digital activity planning / management
- Coordination of global digital agencies
- Budget planning / management

Genesis (Quarks), Kyiv, Ukraine
Customer Support Representative (Polish/English)
August 2020 – December 2021

- Providing customer support services for website users: solving user problems, identifying the cause of the problem, explaining the best way to solve the problem
- Interaction with website customers, answering frequently asked questions, solving issues with payment for services
- Channel of communication with users - chats, tickets, calls

EURO RTV AGD, Lublin, Poland
Contact Center Consultant
October 2019 – March 2020

- Sales of products and services offered by the online store - incoming calls
- Handling sales, information and complaints
- Implementation of individual sales plans
- Advice on choosing products and services