Position: Stong Junior Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3

Implementation credits module of software in banks:
- working on a project during the all development cycle
- Working closely with Project Managers, Product Owners, Developers and QA
- Аnalysis of the current processes of the banking system
- Identification and analysis of GEPs
Implementation factoring module of software in bank:
- Аnalysis of factoring processes in the bank
- Writing project documentation based on the results of the analysis (BRD, SRS, Use case)
Implementation integration with a paid system in a bank:
- Studying of integration requirements
- Studying the requirements and restrictions of the regulator
Business Analyst
March 2020 - now
- formation of targets and requirements for projects, work with customers, writing technical specifications for specialists
- writing requirements to develop web-service methods
- creating of mock-ups of prototypes of the required interface
- creating and organizing project documentation
- writing and updating documentations (manuals for customers, release notes)
- presentation of the user stories to the team, their clarification of incomprehensible and controversial points, and their updating and change as a result of discussion with the team

Support Specialist
February 2017 - March 2020
Responsibilities:
- assist customers in setting up and navigating product or service-related applications or software as needed;
- resolving technical issues of users that arise during the use of the software;
- cooperating with the appropriate departments to develop and maintain a technology plan that supports customer needs;
- describing detailed functional specifications, user stories and product documentation;
- collecting and prioritizing customers’ feedback;
My expectations for the company would be to provide a work environment in which I can contribute to the team, I receive appreciation for my contributions, I have job stability and the ability to grow with the company. Specifically, I look for position where I could grow up to middle and higer level of BA qualification. 
Also I expect that company would care about carear development their employes, and provid personalized professional development plan.