Position: Customer Success Manager
Category: Support
English level: upper
Years of experience: 2

- I was able to succeed in a completely new role as a customer care expert, after being a teacher for the most of my professional life
- When users leave a review, the usually say I go above and beyond their expectations, and I really do
For the past two years I’ve been working as a Customer Care Expert. I’ve been helping users troubleshoot technical issues, coming up with solutions that help them achieve their goals, making and implementing suggestions to improve their businesses. 
Before that, I’d been working as an English teacher for 6 years at language courses and IT companies.
I also took a project management course in 2019, and I’m currently taking a UX/UI course, as I’m really interested in this field.
What I’m looking for now is a career growth and new opportunities. I’m eager to learn and acquire new skills.

Will be glad to hear from you!