Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 1

Bachelor in Czech Language and Literature - Ivan Franko National University of Lviv (2017 - 2021) 
Bachelor in Finance, Banking, and Insurance - Lviv Polytechnic National University (2018 -2022) 
I participated in several exchange projects funded by the EU and went for the 5-month Erasmus+ students exchange during university studies. Also, I won a Czech government scholarship for master studies in the Czech Republic.
Customer Support Representative in Ciklum, project eToro (October 2021 - July 2022) - communication with the eToro clients via emails, providing them with the needed information regarding their trading accounts and other information related to the trading platform eToro
Support Representative in Ciklum, project SeeTree (July 2022 - December 2022) - optimising and training AI performance