Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 0.5

I have not been working in the IT-sphere for a year, but I use my tech knowledge as a Tech admin anywhere I can. Mainly on optimization and automatization. 
Using internal programs like Qualtrics, I improved the feedback form fill ratio and received more open feedback than before.
Automatize surveys and tests. For example, a test took about a day to check and know it is automized with Qualtrics tools.
As Internal Training Coordinator, I got the opportunity to build healthier communication with other departments. Agreed rules of communication helped to conduct more training than usual. By doing that, we managed to reach Year KPI's less than half a year.
(Aug 2020 – Jan 2021) 
Spend half a year on the Tech Support position. I improved my communication skills, problem-solving, and written and spoken English. I have worked with Salesforce and Teamviewer mainly.

(Feb 2021 – present)
Now I work in Big4 company in corporate university as Tech admin and Internal Training Programs Coordinator.
As tech Admin, I do administrative work on our website (Tilda) and create e-learning courses (Articulate).
As Internal Training Coordinator, I manage our clients' accounts and manage cross-department communication.
Recently I finished BA course from product IT company. 
After succeeding on the final task, I realized that I liked our job with a team. Mainly we analyzed the market, created a product, and calculated if it was financially profitable to launch that idea. 

So, I think it would be great to work with the product. I would be glad to work with data analysis, requirements prioritization, a/b tests, and hypothesis testing. And find the best solutions for the product in communication with customers, dev team, etc.