Position: Customer Support
Category: Support
English level: upper
Years of experience: 1


DELLA - TRUCK DISPATCHER • 19/10/2019 – 03/11/2020
This was a Ukrainian company in which I worked for a year. My responsibilities were to answer customers' calls and find a truck for them to transport their cargo.

MR. FIX APPLIANCES - CUSTOMER SUPPORT • 13/11/2020 – 11/02/2021
I worked for an American company. My responsibilities included responding to our client`s email inquiries and encouraging them to use our services. From time to time they could call me and ask for 
advice.

CONTENT MODERATOR / CUSTOMER SUPPORT• 15/04/2021 – 31/07/2023
This was my new experience as a content moderator. It was a British company. My responsibilities were to remove prohibited content and notify the user about it. But also I have an experience with Zendesk.