Position: CRM, Software Engineer
Category: Other
English level: intermediate
Years of experience: 10


Having the willingness to learn and grow personally and professionally, I pursue a
a highly significant career with a company in an IT position to effectively
implement the installation, configuration, and maintenance of the IT environment.

Experience:

15.12.2019 till present Huawei Telecommunication
Software Engineer
• Maintenance system stable, troubleshooting daily, use
Linux and Oracle script or command to check the system
status;
• Support customers to solve system problems;
• System upgrade, testing for the new version of the software
a system, prepare the documents for the system upgrade,
responsible for the version of the upgrade system;
• System health checking.

17.07.2015 till 15.12.2019 Simbrella
IT/Service Support Specialist
 Level 2 support. Configuration and maintenance of
ITIL ServiceDesk;
 Develop daily and monthly reports;
 Responsible on a 7x24 basis monitoring of company
production infrastructure and overall network
monitoring system.

01.02.2017 till 31.04.2017 Eurodesign
(Project)
Venue IT Support Specialist
 Responsible for assuring users are provided efficiently
and timely first and second-level support;
 Responsible for overall network infrastructure;
 Managing corporate network, intranet, and extranet
and e-mail solutions, managing corporate Active
Directory.

01.03.2015 till 30.05.2015 Eurodesign
(Project)
Venue Help Desk Manager
 Responsible for assuring users are provided efficiently
and timely first and second-level support;
 Managing of the corporate network, intranet, and extranet
and e-mail solutions.