Position: Customer experience, operations, quality management
Category: Support
English level: fluent
Years of experience: 8


- Experience in managing customer experience in a company with a multi-million customer base. Experience in national companies: banks, telecom.
- Deep understanding of customer experience management tools, metrics and NPS management system
- Experience in a product IT company, in an international environment
- Experience in building a multifunctional team in the areas of customer experience, service, operations
- Management experience over 5 years: team building, training and motivation
Looking for a job in a customer-centric company with a request for a system function of customer experience/relationship management.