Position: Solutions Manager; Account/Sales manager
Category: Marketing
English level: fluent
Years of experience: 5

- Learned Creatio low-code product myself within 5 months
- Built true long-lasting relationships with clients as a CSM (we're still in touch)
- Successfully convinced 5 not loyal Creatio customers to sign the contract for 3 years
I'm currently working at Creatio -  low-code platform and CRM vendor.
I've joined the team as a BDR for the American market and showed good results in performance and Lead conversion, so after a year I moved to Customer Success Manager position.
As a CSM I was responsible for 50 SMB-midsize clients from North America, their technical and administrative matters. I was also doing small projects for clients of mine on my own and became pretty good at low-code development. It took all of my interest, so I moved to the Business Analyst position in Creatio.
As a business analyst, I've been working with key projects including Creatio's investor project. The scope of work was pretty wide: requirements gathering, database structure mapping, and development, setting-up UI and backend, developing custom API integrations with SalesForce and Sales Loft, writing project documentation, even recorded video guides for end-users :)
After 6 months I realized BA tasks are a bit boring to me and I'm lack of communication with customers and at the same time I was offered a Solution Manager position that covers both technical and communication aspects.
Now as a Solution Manager I prepare and deliver demos to enterprise prospects, work on scenarios for product demos, offer technical solutions for clients' needs/pains and deliver the value of the product.
A combination of technical and client-facing job is a perfect fit.