Position: Head of People Operations
Category: HR
English level: fluent
Years of experience: 5

- enhancement effectiveness of recruitment processes; 
- new service implementation; 
- improvement of communication process with the clients; 
- higher retention rate of the developers in the company; 
- rotation police implementation; 
- creation and implementation of ICP in collaboration with Marketing and BD Departments.
As Head of People Operations I was responsible for Recruitment and HRBP departments. Was closely working with existing and potential clients, as well as Business Development department. 

Main areas of responsibilities: 
1. strategy implementation and facilitation of recruitment process; 
2. conduction of kick off calls, as well as pre-sale calls;
3. creation and support of HR policies: onboarding, retention, rotation etc.; 
4. working with the clients: upsale, negotiations, services improvement etc.

CleverStaff, Manatal, BambooHR, Jira, Google Services.