Position: C++/Java developer
Category: Other
English level: intermediate
Years of experience: 6

Achievements: saved support contract by driving a team. communicating with customer, managing expectations, solving infrastructure issues, developing approach and processes for support team.
General: 6+ year in application support. Business area: investment banking and travel. 

Past roles: Leading support team, communicate with 'tough' customer. Problem solving.

About: Team player, diplomatic and friendly. Oriented to high results.

Technologies: 
Java EE (1yr of bugfixing), 
FreeBSD (6+yrs), 
C (plain), C++(beginner)
HTML + CSS (basics)
XML, 
PostgreSQL,
ServiceNow, HPSC,
JBoss AS (5+ yrs),
Tomcat,
Eclipse,
Cisco and networking (CCNA),
I want to migrate to the development field but able to control and maintain processes as teamlead, negotiator, BA merging those activities with DEV ones.