Position: COO, Chief of Staff, Director of Operations
Category: Other
English level: fluent
Years of experience: 11

Had built processes and teams in 3 international companies
Decreased annual attrition rate from 15% to 10% in the first year
Improved customer service KPIs by 30%
Built budget adherence control in 4 companies
I love transformation and I am not scared to make changes within organization even if there are people who do everything for this not to happen.
With me as a manager/leader you will get: timely feedback to the team, smooth operations, data driven decisions, low attrition rate, transparent budget and savings when necessary.
- More than 2 years as a business director including experience in opening a representative office in Ukraine from scratch managing HR, IT Recruitment, Finance, Legal, Facilities - 50+ employees total
- 6 years of managing operations in IT Outstaff/Outsourcing/HoReCa - 100+ employees under me in the organizational structure
- 6 years in Managing Procurement in Financial institutions
- People centric
- Positive feedback is prevailing over negative
- TOP management with high EQ