Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 2

Increased product conversion by effectively engaging with stakeholders and meticulously crafting user scenarios. Achieved revenue growth ranging from 5% to 15%.

Creating a BPMN model which led to process understanding and implementing new procedures reducing development time by 20%.
- Creating and keeping up-to-date communication for the stakeholder's accessibility, discussion, and status acknowledgment.
- Communicating with the product owner, designers, and developers about prototyping and implementing new features.
-Eliminating stressful customer issues by convincing them, providing alternative options, and detailed arguments.
- Working with the CEO on improving operational processes.