Position: IT Support enginer
Category: Support
English level: pre
Years of experience: 1


Monitoring of mass problems in the Privat24 application using Grafana. Identified problems on the side of the application. Analysis of non-blocking errors and their minimization. Updating processes and reducing requests for third-party APIs. Solving problem cases received from the service desk. Search logs in the terminal, in kibana. Communication with development about fixing bugs. Communication with customers regarding service updates. Dashboard development using Node-red. Creating/maintaining documentation on Confluence.