Position: Project/Program Manager
Category: Project Manager
English level: fluent
Years of experience: 11

• Team Leadership: Built and managed talented teams of business analysts, programmers, developers and other specialists. Supervised up to 75 personnel per engagement, coordinating between in-house, agencies, vendor partners and client teams and keeping stakeholders informed of progress, challenges, risk, mitigation and milestones.

• Process Mapping: Saved digital tech company $3.3M annually after leading end-to-end mapping of procurement and supply chain process and training end users on new SAP system.

• Supply Chain: Worked with global CPG manufacturer to resolve quality and packaging issues negatively impacting the bottom line. Lowered defect rate by 18% and improved manufacturing flow by 16%.

• Business Integration: Led integration of systems, processes and workflows for two merging technology companies. Paved the way for accelerated growth, enabling profit gains 18% above target within 6 months.

• Financial Modeling: Worked with digital tech and M&E companies to resolve sales forecasting against market augmentation, deal evaluation, streamlining invoices, cost and data analysis, SG&A optimization, reporting on financial variance, manage CAPEX and OPEX, optimization of bottom line leading to substantial P&L improvement within 4 months.

• KPI Dashboards: Built KPI dashboards in parallel with BSC (Balance Score Card) that improved the accuracy, transparency and compliance of financial reporting and planning for numerous client businesses.

• Logistics: Led customization and implementation of location service software for telco company. Improved outbound logistics efficiency by 25% and on-time delivery performance by 18%.

• IT Infrastructure: Evaluated and streamlined core IT systems for multiple clients. Retired obsolete apps, transformed legacy systems, established scalable platforms supporting business growth and strengthened information security.

• Risk analysis and Mitigation: Monitor early warning indicators across project through earned value analysis
Certified Agile, PMP, Prince2 Practitioner and Six Sigma.

Solutions-driven business analyst of value-adding programs fueling global growth, competitive advantage and transformative change for diverse industries. Conceptualize and execute product and program vision from start to finish, managing complex milestones while adapting to changes and flexible in shifting priorities. Lead international, cross-functional teams in delivering strategic initiatives proven to improve systems, processes and bottom-line results.

Manage large-scale client programs with budget of $18M, focused on business growth, technology advancement and process improvement across value-chain activities such as digital technology, media & entertainment, financial sector, merger & acquisition, telecom, retail, procurement and supply chain, travel, logistics, operations, sales and service.

Skills: MS Project, Cloud Solution, Oracle, SAP, SQL, HTML, CRM, CSS, JS, Agile, Waterfall and V-Model.
Software delivery and project management.