Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 0

Over 10 years of experience in Creative (Ad Campaigns, Strategic Planning, TV Ads), Media & Digital Marketing (SEO, Programmatic media, Analytics, Social Media Marketing, Website Design and Development, and Lead Generation). Solid background in project management - communication with the stakeholders and inside the team. 

Passionate about creating and delivering high-quality products, utilizing my understanding of customer needs and brand analysis experience to ensure that products meet or exceed customer expectations and align with brand standards.
Self-motivated and proactive professional with a strong understanding of QA processes and Software Testing methodologies. Completed a six-month specialty training in QA Engineer Basic Level and actively continuing to expand my knowledge in manual testing basics. Experienced in implementing diverse requirements, demonstrating adaptability and composure in challenging situations. Possess excellent interpersonal, communication, and team-building skills.