Position: Customer Care Agent
Category: Support
English level: fluent
Years of experience: 2


Who am I? 
A person who is ready to learn new things and become a part of your company. Bringing forth a motivated attitude and a variety of skills. Proven ability to establish and maintain communication and relationships with clients. Skilled in French, English, Customer Care, and Translation. Strong education professional with a Bachelor's degree focused in Romance Languages, Literatures, and Linguistics from Kyiv National Linguistics University.
Conducted Customer Support in French, English, Ukrainian, as well as technical support and was an operator of a hotline in French.
Can operate lots of tools that can be used during the customer support such as Helpshift, Live Desk, Jira, GitHub and others.
I have working experience in large scale company, as well as in a small IT start-up, so I am sure to fit in your team!