Position: Customer Service Manager
Category: Support
English level: fluent
Years of experience: 3


I have been working in the Customer Support field for 3 years and I still enjoy what I do.

Here is a small part of what I do in my current position:

Providing technical support via emails, live chats, conference calls
Guide customers through the products’ features
Conduct an onboarding session for new customers
Collecting feedback and requirements from customers
Close cooperation with sales, development, and QA teams
Update customer support knowledge base

I’m passionate about building long-term and trustworthy relationships with clients and partners for business growth. I also realize the importance of strong cooperation and 
teamwork for reaching business goals.
Not interested in night shifts
No cold calling