Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 0


Team Lead of The Quality Control Department
LET'S VERIFY
Kharkiv, Ukraine
2022-11 - Present
As a Team Lead in general I oversee day-to-day operations of a department, managing a team of 30 people, ensuring smooth team operations and effective collaboration with other departments and management. 
Have strong communication, problem solving, organizational and delegation skills.
Monitor team performance and report on metrics.
Responsible for hiring, training and coaching new team members, setting strategy and monitoring progress towards goals.
In charge of keeping track of and structuring various tasks, employees and documents.
Proactively participate in meetings and help create new practices.
Help management to identify workflow issues and find solutions.
Deputy/Assistant Team Lead of QC department 
LET'S VERIFY
Kharkiv, Ukraine
2021-08 - 2022-11
Main responsibilities include: helping Team Lead mantaining smooth workflow of the department, training and coaching new team members, suggestion and organization of team building activities, discover training needs and providing coaching.
Also provided quality control supervision of other departments and actively comunicated with management.