Position: Sales Manager / Account Executive
Category: Sales
English level: fluent
Years of experience: 5


ACCOUNT EXECUTIVE
"White Sales" company December 2022

• Creating presentations for B2B-clients
• Everyday chat, meeting and call interactions with clients
• Managing client cases from the first interaction to the close of the deal

SALES TEAMLEAD

"Clario" company, April 2020 - October 2021

• Managing a team of 5-8 agents, training newcomers, monitoring and achieving KPIs (keeping sales conversion at 25% and higher) and providing feedbacks; 
• Online monitoring to keep agents in check, assistance with difficult customers
and personal interferance during the chat/call if necessary;
• Creating and editing scripts, creating and improving strategies for increasing indicators together with a team of other TLs and the Sales Head.



SALES AGENT

"Kromtech" company, "MacKeeper" software, March 2016-April 2020

• achieving of set goals and sales KPIs;
• individual approach to a client, company products and subscription plans presentation, creating client's inclination to work with our company: 
• chats, calls and remote assistance with the client to solve computer-related problems with the company's products.



SALES MANAGER

Freelancer March 2014 July 2015

Studio "NJ Developers June 2013 - March 2014

• finding orders for the creation of websites, consulting clients;
• creation of TOR, mediation between the customer and the development team;
• maintenance of accompanying documentation, calculation of the price of the work performed.