Position: CRM administrator/CRM manager/Database manager
Category: Support
English level: intermediate
Years of experience: 1


Greetings,

The last month before war in Ukraine, I started work with financial company as a CRM manager. In addition to CRM administrating (data cleaning, user creating and permissions, data check), it was also my duty to monitor the CRM users performance. I also interacted with technical support and formulated technical tasks to improve CRM features. Data reports creating, reports updating. CRM trainings for sales. Tracking customer status according to its potential.

My CRM manager career started from consalting company. I worked with CRM system, BI, Exel and Voico. My main tasks were to report, teach new users to use the system effectively and control the quality of their work with customers. Also I had reseaching the effectiveness of agents' work with clients and provide feedback on communication with a particular segment. I have acquired the ability to conduct work chats and emails in English, so a job in a foreign company will suit me.

My first job was bartender/waiter/barista at the cinema. I gained stress management skills, conflict resolution skills and coffee making. I can handle multitasking of any level after this work.

I am looking for a team that will give me the opportunity to best reveal my professional abilities and skills, get pleasure and maximum results from cooperation.