Position: Customer support
Category: Support
English level: intermediate
Years of experience: 5

Leveraged extensive audit experience to contribute significantly to the successful onboarding of new clients.
- Stepped in to perform supervisory duties in the supervisor's absence, demonstrating leadership skills and initiative.
Professional Experience

Transporeon Freight Audit Company
*Invoice Auditor (2017 - Present)*

- Conducted comprehensive shipment data analysis to ensure data accuracy and reliability.
- Verified and audited freight invoices, ensuring alignment with shipping data and contractual agreements.
- Utilized JIRA and Microsoft Outlook for effective communication and collaboration with clients.
- Created detailed reports to summarize data analysis and audit findings, aiding in business decisions.
- Identified and addressed root causes of data inconsistencies, improving data reliability and accuracy.
- Assisted in the onboarding process of new clients, coordinating between various internal and external stakeholders.
- Regularly updated business documentation, ensuring alignment with current business processes and standards.