Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 0


Excellent communication and customer service skills, honed through experience in the tourism industry.
Basic knowledge in Microsoft Office, Google Suite, and CRM systems.
Ability to work well under pressure and in a fast-paced environment.
Creative problem solver with a strong attention to detail.
Basic knowledge of programming languages such as HTML and CSS.

Experience:
Customer Service Representative, in Travel Agency

Conducted market analysis of tourism services and products.
Sold package tours and other travel-related services, including booking flights, hotels, transfers, insurance, and additional activities.
Provided online support and assistance to clients during their travel.
Managed customer data in the company's CRM system.
Interior Design Student
25.06.20 - 13.01.21
Completed courses in interior design and gained proficiency in programs such as Revit and 3D Max.
Successfully designed and planned personal living spaces.

Languages:

Fluent in Ukrainian (native language)
Intermediate level of English (I'm learning to improve my language skills)
Interests:
Hiking, traveling, and cooking
I expect a comfortable environment, a pleasant team, mutual support and regular pay from the employer.