Position: Client Development & Delivery & Account Management & Customer Success
Category: Sales
English level: fluent
Years of experience: 5

Cybersecurity Advisor & Project Delivery & Account Management & Customer Success

Direct point of contact for the MSSP's prospects and clients. Built and deepened partnership relations as a trusted advisor.
s cybersecurity risk exposure using various risk assessment and vulnerability management tools, e.g., ConnectWise, RapidFire.
Managed the MSSP's cybersecurity service projects from discovery call to delivery and beyond.
Developed and executed a comprehensive account management strategy to maximize business results and tackle all opportunities. Sourced and managed the external Ukrainian security contractors to service the projects.
Worked with the security team to design a bespoke security program based upon my intake risk analysis and implemented the program.
Company

SaaS Business Development Manager for North America

Direct point of contact and concierge for all North American prospects.
Kyiv, Ukraine
50% (17/34) win rate vs 29% team overall average for 2021 new business opportunities which accounted for 23% of all 2021 company new business booked.
Inbound sales discovery calls: Company introduction; initial client profile & assessment.
Analyzed the prospect's business operations - consulted, advised & persuaded prospects regarding appropriate IT solutions. Solutions proposition meeting: Advised products & services designed to address client’s needs.
Assisted in creating the sales team messaging, company website content edits and sales presentations.
De Facto U/X Product Engineer.
Company's Spokesmodel & Persona featured in Precoro public promotional videos.

Cybersecurity Consultancy Co-Founder & Team Manager
Cyricon
05/2019 - 05/2021,
Full Service Cybersecurity Consultancy Achievements/Tasks
Organized a multinational cybersecurity consultancy, recruited and managed a multinational team of security engineers. Raised investment capital to establish the company.
Designed the consultancy's vision, strategy and direction.
Prepared and presented new business proposals, SOW and SLA.
Client Relations Manager; Cyber & Risk Liability Practice
Extensive Ukrainian IT experience successfully working with US/NA/EU clients - to market, sell & deliver UA IT products & services. Dynamic, results-oriented, multinational direct point of contact for sales, client relations, project delivery, business development, advisory & consultancy. 50% (17/34) win rate vs 29% Precoro company overall average for 2021 new business opportunities. Accounted for 23% of all 2021 Precoro company new business booked over only a 6 month period. Experienced end-to-end project ownership (successfully managed $3M public company client portfolio for Aon). Proficient in developing client relations, designing, managing and delivering multiparty and multifaceted IT solutions. Trusted client advisor and business consultant intent on exceeding client's service project delivery expectations. Spokesmodel and single point of contact for American clients.
I'm looking to join a stable, collaborative and team-oriented Ukrainian IT company. And critically, I am looking to substantially contribute to the team's growth and success by drawing upon my years of successful experience working as the single point of contact for UA IT companies - promoting (business development), selling and delivering IT products and services to North American and EU clients. And also drawing upon my experience consulting C-Suite execs at US Enterprise level, publicly-traded companies as an Account Executive of a $3M Aon Risk Services portfolio.