Position: customer care / onboarding/ customer success
Category: Other
English level: upper
Years of experience: 6


as a support manager - communicate with customer, and help with requests
as account manager - communication with advertisers, adding offers, communication with affiliate managers, etc.
as onboarding manager- help with the adoption of a product during trial, help with conversion into paid, set up of the account, set of the integration(s2s/pixel) 
as a team lead of the onboarding team - all the regular staff, plus the creation of documentation, update of it, update of the processes, mentoring, work with the product team to improve product
last place- as sales/onboarding/customer success manager and did all the related work.