Position: Customer Support
Category: Support
English level: upper
Years of experience: 11


•	Support engineer (Tier1 and Tier2).
•	Maintenance of control and monitoring programs.
•	Providing technical assistance to users.
•	Ticket processing in Zendesk and Asana.
•	Consulting users in Intercom chats (live chats).
•	Writing a knowledge base on company products.
•	Installation and administration of operating systems.
•	Installation and maintenance of computer programs.
•	Assembly and upgrade computers.
A challenging position in IT department of international company
Continuous development and improvement of my professional knowledge and skills in professional team