Position: Technical writer
Category: Technical Writing
English level: fluent
Years of experience: 4


Am currently a the team leader of our department at the Kenya bureau of statistics.
I was posted here after graduating college four years ago and below are some of my duties and responsibilities. 

Develop comprehensive documentation that meets organizational standards. 
Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content. 
Write user-friendly content that meets the needs of target audience, turning insights into language for user success. 
Develop and maintain detailed database of reference materials, including research, usability tests, and design specifications. 
Evaluate current content and develop innovative methods for improvement.
Research, outline, write, and edit content, working closely with various departments to understand project requirements. 
Gather information from subject-matter experts and develop, organize, and write procedure manuals, technical specifications, and process documentation. 
Work with development and support leads to identify documentation repositories, revise and edit, and determine best solutions for data compilation and centralized storage. 
Research, create, and maintain information architecture templates that adhere to organizational and legal standards and allow for easy data migration. 
Develop content in alternative media forms for maximum usability, with consistent voice across all documentation. 
Over the years, I have:
Proven ability to quickly learn and understand complex subject matter. 
Experience in writing documentation and procedure manuals for various audiences. 
Superb written communication skills, with a keen eye for detail. 
Experience in working with engineers to improve user experience, refine content, and create visuals and diagrams for technical support content. 
Ability to handle multiple projects simultaneously.