Position: Team Lead
Category: Support
English level: upper
Years of experience: 7


Technical & Customer Support Representative
Energetic and optimistic customer service representative with over 2 years of professional experience assisting customers in solving complex issues.
Keen to support in becoming a market leader through proven customer support skills. Helped reduce First Response Time by 20% within the first quarter of employment, Provided exceptional and professional service to the existing and potential clients in
 order to maintain high customer satisfaction rates, increase customer loyalty andboost sales.