Position: Junior QA Engineer
Category: QA
English level: fluent
Years of experience: 0

1. Leading a project on incident management
2. Helped in creating basic manual testing processes within my domain
3. Regularly performed quality control of database for customer support
GoIT Platform Testing:
- Developing a test plan
- Creating test cases
- Writing bug reports
- Smoke test of a platform

Technologies used: Postman, HTML, SQL

Outcomes: spotting of critical UX bugs, transferring gathered info to other teams responsible

Monobank App Testing:
- iOS app testing
- Creating user stories
- Writing bug reports
Technologies used: Postman, JIRA, SQL, Kanban

Outcomes: spotting of critical UX bugs, transferring gathered info to other teams responsible

Creating a database for incident management:
- Compilation and analysis of most common incident scenarios
- Recreating of user's path
- Creating a plan for tooling

Technologies used: Postman, Jira, SQL, Agile methodology, Smoke testing

Outcomes: improved incident management system, more efficient customer support responsiveness rate, transferring gathered info to other teams responsible
I'd like to work in a fast-paced environment with challenging tasks, however, with clear expectations and planning processes set in advance.