Position: Senior Technical Trainer (Salesforce/Salesforce Commerce Cloud)
Category: Node.js
English level: fluent
Years of experience: 5


2016 - 2017: Salesforce Commerce Cloud Backend Developer

- Implemented new functionalities and extended the existing ones
- Fixed bugs that could appear
- Wrote the technical documentation

2017-2021: SFCC Technical Trainer / Senior SFCC Technical Trainer

- Prepare and conduct OSF Academies and Internships (Frontend, Salesforce Administrator, Salesforce CRM)
- Deliver a variety of pieces of training to the client
- Prepare and organize training activities for (Salesforce Commerce Cloud: FE, BE, QA, PM, BA) specialists
- Prepare and organize training activities for (Salesforce Marketing Cloud and Administrators)
- Assess training needs and certification requirements
- Create and ensure the quality and consistency of training courses/pieces of the training
- Prepare and organize live/recorded webinars
- Create video tutorials
- Continuously update the training content
- Tracking the progress of the students on a daily basis
- Managing and coordinating the team of the technical trainers

2021-2023: SFCC Project Manager:

- Managing teams of up to 8 members using Waterfall/Agile methodology
- Work with French-speaking clients/stakeholders
- Analysis of the project progress, when necessary, adapt scope, timelines, and costs to
ensure that the project team adheres to project requirements
- Coordination of the external and internal resources, making sure that the project remains within scope, schedule, and defined budgets, in collaboration with project staff from various functional departments
- Establishment and maintenance of the relationships with appropriate stakeholders,
providing day-to-day contact on project status and changes
- Integration of the Salesforce Commerce Cloud

2023 - Current: Senior SFCC Technical Trainer:

- Managing and coordinating the team of the technical trainers
- Technical Trainer's responsibilities