Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 3

I have a great working agility, good computer and internet skills, so I can quickly adapt to software and tasks which are new for me.
Customer support representative with 4+ years of experience.

Used to work as commodity manager, I had my own clients whom I worked with directly on daily basics. I was responsible for writing emails, answering calls from my clients and their drivers and providing direct assistance with occurring problems of all sorts. 

Had and administrator of the language school position which helped me learn and understand clients needs more. Mostly I had to do a face-to-face consulting but writing email, contacting students and new clients through chats and on phone was also a big part of my job. I was also responsible for creating schedules for existing and new students, tracking their grades and missed classes and making sure that they would get the most out of their experience with the company. 
In addition, I had worked with native english speakers for over a year.
Not interested in direct product selling or any kind of cold calls. 
Unstructured working process isn’t for me and so is toxicity among colleagues.