Position: Customer support manager
Category: Support
English level: fluent
Years of experience: 4

I have 3 years of successful brokerage and customer support activity
I brought new customers for the company
Coordinated 5 major projects with a total duration of more than 2 years

I learned how to create websites with HTML/CSS in less than 1 year
I learned how to record video voice over in 3 month
I have 3 years of successful experience as a broker, which means customer service and customer focus, as well as closing deals and maintaining accounting and financial records. Also, that means working with a big amount of information, being multi-tasking, and being stress-resistant.

In my current position, I keep working with a big amount of data and information, analyzing it to identify and solve customer problems using dedicated web tools. I'm communicating with customers by chats, emails (Zendesk), calls, and messages

One of my big experiences is as a QA analyst in a pharmaceutical company. I used to support the production cycle and check the quality of pharmaceutical products. This position required huge attention to detail and the ability to handle the responsibility for the pharmaceutical batch.

One of my hobbies is web development, so I can build a website using HTML5, CSS3, Flex-box, Grid-CSS. I know how to make animation using jQuery libraries
I am not considering financial markets or trader companies
Not interested in night shifts