Position: HR manager
Category: HR
English level: fluent
Years of experience: 11


As the Head of HR Department, I am responsible for the smooth and profitable operation of a company’s human resources department. Typically, supervise and provide consultation to management on strategic staffing plans, compensation, benefits, training and development, budget, and labor relations. An HR director is also expected to take a leadership role in developing a culture that enables employees to perform in accordance to a firm’s objectives.

HR director can effectively plan, design, develop and evaluate human resource-related initiatives that support organizational strategic goals. In addition, HR director can lead performance management, talent assessment, and effective labor relationships, including negotiating and administering labor agreements.

HR director can also direct the development and implementation of organizational development programs, employee orientation and training programs, benefits plans, policies and guidelines, database management procedures, equal opportunity employment programs, and employee records and documentation policies. Evaluating effectiveness through compiling and analyzing data can be another important function of the HR director, and they typically prepare and distribute various reports on HR metrics to ensure needs are met.

Ensuring compliance with federal, state and local laws and industry regulations is also vital to the continued success and profitability of a firm, as is advising department managers on legal implications of HR issues related to discipline and employee grievances. Planning and overseeing the HR department budget can be an additional duty of the HR director.

The role of the Route Development Specialist is to be the primary contact between Maurice Ward offices and our overseas partners (Freight Forwarding agents, customs brokers and logistic companies). The ideal candidate will be proactive and is required to build our market position (via both phone & email) by locating, developing, defining, negotiating, and closing business relationships with new and existing overseas freight forwarding agents, customs brokers and logistic companies within Canada. In addition, this role requires the ideal candidate to monitor credit control and the payments received; you will be required to pursue late payments when necessary as well as maintaining and updating a database with statistics for all Canadian Agents.