Position: Business Analyst/Project Manager
Category: Business Analyst
English level: upper
Years of experience: 4


WORK EXPERIENCE: 
1. Administration of CRM system 
2.Tracking bugs in the system and reporting them to the contractor
3.Implementation of CRM to foreign market (setting up business processes, rules LP, system testing)
4. Staff training 
5. Gathering information and requirements for launching CRM in a foreign market
6. Creating test cases for the contractor
7. Leading the applications on technical support of contractor (writing technical specifications on improvements and new functionality)
8. Manual testing
9. Monitoring operations of the system (business processes, transactions, transactional mailings, rules LP)
10. Prototyping of new features via MS Visio
11. Uploading into the system discounts, bonuses, coupons
12. Monitoring receipts of product in CRM, making revisions on checks and hand checks
13. Uploading customer data into the database
14. Monthly / weekly reports in Excel
15. Postman
16. Basic knowledge of SQL
17. Tracking logs and searching bags (JSON)
18. Creating a business analysis for a project from scratch
I’m looking for interesting cases and projects, acquisition of new skills and open minded team. Competent management is also appreciated.