Position: Communication/chat manager
Category: Support
English level: upper
Years of experience: 1


Customer Support Specialist
Namecheap (ZONE3000) · Full-time

- providing technical support to the customers all over the world;
- pre-sales, assistance with configuration, installation and managing of the products (domains, email services, hosting);
- resolved routine and complex client service issues, hosting issues troubleshooting
- managed range of communication channels simultaneously, including email inbox and live chat