Position: Business Analyst
Category: Business Analyst
English level: basic
Years of experience: 4


Work Experience

Business Analyst - Arterium
June 2016 - June 2020
Analysis of business processes (production, logistics, ?nance), optimization of existing as well as the launch of the new ones.
Preparation of the technical speci?cations according to pharmaceutical standards (validated system).
Сreating a functional speci?cation for developers, creating test protocols and user history development.
Users instructions development and training.
Acting as Leading Specialist in the implementation of distance learning system.


Systems Support Specialist - Winner Imports Ukraine
August 2013 - June 2016
Preparation of technical speci?cations for new versions of the modules in the AX 2009.
Сreating a functional speci?cation for developers, preparation and conduct user acceptance testing.
User support (maintenance, help desk ).
Testing and control the release of ITIL -based standard.
Participation in the implementation of ITIL -based incident management and problem management processes.



Systems Support Specialist - Epicentr
March 2013 - August 2013
Powershell, VB scripting to automate tasks.
User support (maintenance, help desk).
Con?guring, managing and troubleshooting physical servers and virtual infrastructure.
AD management and maintenance.


Education
Donetsk National Technical University
Cyber security
Septermber 2007 - June 2012 | Ukaraine
интересные проекты, возможность роста по должности и зп