Position: Customer Support Manager
Category: Support
English level: intermediate
Years of experience: 1

I have given many internships/training sessions to newcomers and have repeatedly assisted a senior manager.
I worked as a support manager at a company that operates six gambling projects. I was promoted to VIP manager, and I am still working in this position.  

I have experience with tasks, tickets, and live chats. I know how to work with jira, the CRM system, and work with different admins.