Position: UX/UI Designer
Category: Other
English level: upper
Years of experience: 1

My professional achievement that I am proud of is to attain a 98% customer satisfaction rate during my time in customer support. This accomplishment demonstrates my strong empathy and ability to quickly resolve user issues. I am proud of the impact I had in ensuring customers' needs and the positive feedback received during my time in customer support.
Hi, I`m a motivated UX/UI designer. I possess an Upper-Intermediate level of English proficiency and hold a degree in International Relations.  I had experience in two projects using User research (Surveys, In-depth Interviews), Customer Journey Map, User stories, Jobs to be done, Kano model, User persona, Agile concepts (Scrum, Kanban), Prototyping, Usability testing, and using tools such as Figma, Maze. I am enthusiastic about utilizing my diverse skill set and passion for creating designs that are intuitive, visually appealing, and foster positive user engagement.
I expect to have the opportunity to receive advice from professionals and gain experience. I seek a company that has a focus on employee well-being.
Another key criterion is a friendly and supportive atmosphere. I believe that a positive work environment increases creativity, collaboration, and overall job satisfaction, and thanks to this you become more productive.