Position: Support Specialist
Category: Support
English level: fluent
Years of experience: 3


I have worked as a customer support agent for 2 years and a support specialist for over a year. I moved to the tier 2 in my educational support care company within the space of 6 months. It would have been earlier but probation period was 3 months and then work starts after then. 

I also worked as a support agent in one of the largest online clothing store, I became a specialist and my probation period was waved because I did exceedingly more than expected. 

I provide support for educational institutes, clothings lines, Amazon to mention but a few. 

I stopped working for my very great company be cause of the war that happened between Ukraine and Russian. 

I have worked with different support techs like Zendesk, Helpdesk, atlassian, Jira and very familiar with Microsoft office
I pay attention to detail, deadlines, very productive, energetic and have good communicating skills.