Position: Operations manager | Head of Administration | HR | PM
Category: Other
English level: fluent
Years of experience: 6


Self-motivated Operations Manager with  more than six years of experience improving overall operations within a company or department. Adept in making key decisions and working with other professionals to achieve goals and solve problems. Experienced in team management, retention, building company hr and administrative processes from scratch. 
Strong organizational abilities with proven successes managing multiple projects.  

Deep understanding the specifics of the IT market and HR Management;
Establishing and registration of legal entities;
New offices opening,
Manage and full administrative support of Kyiv office;
Effectively acted as a liaison between our dev and qa teams and top management; 
Maintaining office equipment and supplies;
Work with documentation (accounts, acts, contracts);
Coordination of accounting and legal aspects, including work with external consultants;
Manage costs and finances of the business unit by efficient financial management;
Maintaining accurate and up-to-date human resource files, records and documentation;
Building full employee lifecycle - from onboarding to dismissal (onboarding, offboarding, performance review, face-to-face meetings, rotations, etc.);
Development, update and maintain HR policies;
Leading the company's benefits (English courses, insurance, gifts, etc.);
Responsible for event organizations (in-house or off-site activities, like parties, celebrations and team buildings);
Attracting the best professionals and talents to meet the company’s growth needs.
Resolving conflict and problem situations with employees
Helped to ensure employee retention by listening and understanding the desires and needs of employees;
Create a harmonious working environment, motivate all team members to perform efficiently.