Position: Team Lead, Head of Department, Senior Analyst
Category: Business Analyst
English level: fluent
Years of experience: 3

I established a fully operational department from the ground up, which is the only one in Ukraine that performs a specific range of tasks.

Together with the team, I developed a knowledge base and work algorithms to complete tasks and train new hires.

I developed and implemented new working algorithms and methods.

I doubled the KPI levels.
Managing and organizing work of the department. Strategic and tactical planning of the department development (including work on new products). Reached a 100% success rate in market research and competitor analysis. For other specific tasks, I increased the success rate from 30% to 50-70%.

Conducted interviews with job candidates. I also hired people for my department and mentored newcomers.

Handled lectures and participated in workshops for private companies and government structures. 

Conducted negotiations with private clients.
I am a team player and I am looking forward to the opportunity to realize my potential as a department or team leader in my new position. I have extensive experience in teaching, which allows me to effectively conduct training and act as a mentor.

One of my strengths is strategic planning. I enjoy developing departments and teams based on the market situation. I also enjoy developing and implementing new products.

Thanks to my communication skills, I was able to acquire new clients for my previous company and I am confident that I can do the same for your company.