Position: Product manager, Product Owner, Technical Product Manager
Category: Product Manager
English level: upper
Years of experience: 4

Oddity (Il Makiage) -- Product Manager 

• Improved and streamlined returns process by integrating Pitney Bowes Parcel Services API; enabled support team to manage refunds, cancellations, and tracking USPS shipping statuses; reduced processing time for returns by 25%
• Managed cross-functional team and improved the website performance by remedying loading speed issues and increased positive customer experience and feedback
• Deployed a payment solution by integrating the PayPal service; enabled customers to simplify online payments in the United States; significantly increased the number of paying customers
• Designed the Exchange and Returns page based on my research trends and customers feedback and reduced the number of returns by 27%

Together Networks -- Product Manager 

• Initiated and Launched a mobile app Social Networking/Lifestyle category from scratch in 3 countries and two platforms: iOS and Android, and grew downloads to 100K+ and active users to 20K+ over 3 month
• Launched a system of recommendations for users based on interests and user behavioral factors, which increased the level of audience engagement by 10%
• Initiated and Led a real-time internal analytic platform to track users’ activity; enabled the team and stakeholders to get insights, and improved user retention to 10% by leveraging data analytics
• Developed the go-to-market launch plan and product roadmap for the mobile app after conducting market research(100+ apps) and interviewing customers; successfully launched the app in 3 countries
• Led and managed a team of 4 engineers to build a web service to find and match users in real-time for our mobile streaming app and external apps.

Darwin Global
• Optimized websites and landing pages, resulting in up to 70% growth in organic traffic over six months
As a results-driven and strategic Product Manager with 4+ years of experience in the tech and entertainment industries, I have a proven track record of delivering growth and customer engagement through the development and launch of successful and innovative products.

My latest adventure took me to awesome New York product team, where I served as a Product Manager at Oddity. My passion for technology and customer satisfaction gave me exciting opportunity to be one of the product managers, who led the development and helped launch of SpoiledChild, a tech-led beauty brand with a million audience, during my tenure at Oddity. I integrated Pitney Bowes Parcel Services API to streamline the returns process, boosted website performance to improve customer experience, and increased revenue through a seamless payment solution integration with PayPal.

Before joining Oddity, I was at Together Networks where I led the launch of a successful Social Entertainment mobile app. 

I hold a Master's Degree in Computer Science from National University of Life and Environmental Sciences of Ukraine and am fluent in English, Ukrainian, and Russian. I am proficient in various tools such as Figma, Notion, Jira, Miro, Google Analytics, Principle, Balsamiq, Sketch, Invision, Framer, and Tableau and have completed a Software Product Manager course.

With my passion for technology, customer focus, and drive to deliver results, I am eager to continue making a positive impact in the tech industry.