Position: customer support, communication manager, project manager
Category: Support
English level: fluent
Years of experience: 11

I studied Mandarin at Shanghai Foreign Language University. My language level is HSK5 (Intermediate)
12 years’ experience living and working in China mostly in procurement and customer relationship management;
Specialist in product development and optimization sourcing systems;
Implemented global HQ’s procurement system in new representative office in China;
Experienced in communicating with customers from different cultural backgrounds, providing impromptu solutions to their wide-ranging issues;
I can negotiate skillfully in tough situations with both internal and external groups; use both direct and diplomatic approach well