Position: Team Lead of Technical Support
Category: Support
English level: upper
Years of experience: 4

Conducted numerous successful updates and several migrations. Built my career fast. Currently, I’m also managing a big project in my company.
I have been working for 3 years providing technical support to customers. After that, I was promoted to Team Lead. My daily work includes the following:
- managing Linux operating systems,
- MySQL (database administration, performing different kinds of queries),
- Apache (performance running, virtual hosts configuration),
- REST/SOAP API, 
- Nagios, 
- Networking (network configuration, issues detection), 
- Elasticsearch, Cassandra, Redis, 
- visualization interfaces such as Grafana/Kibana,
- scripting (Bash/Shell),
- SIP, RADIUS protocols (call flows and billing details investigation),
- Clusterware (corosync&pacemaker).

I can describe myself as a motivated person with analytical skills to troubleshoot issues in a timely manner. My English level is B2, so I’m able to participate in meetings conducted in English.