Position: Customer support
Category: Support
English level: fluent
Years of experience: 2

Reduced patient waiting time by 30% through ensuring verified reports are printed down, tagged properly and ready for pickup.
Worked as a subunit head for critical records at the radiodiagnosis department of Lagos University Teaching Hospital, where I am in charge of collection, collation, imputing and updating of patient information. I also supervise and conduct training during onboarding  sessions. Ensure patients report are ready, accurately typed and stored for collection. 
I am very conversant with Microsoft office packages, PACS and RIS software. Skilled in effective communication, organization and leadership. An area I want to improve on is the fact I focus too much on details, so I try to always remember to realign my focus on the bigger picture that way I can still ensure quality without jeopardizing the company’s goals.