Position: Customer Care
Category: Support
English level: upper
Years of experience: 4

Handling customer requests quickly, efficiently, and with high quality.
Experienced in:
- emails, chat and video conference tech support
- demo presentation of the product for potential customers
- team reports
- proofreading of emails, chats of other customer care managers and providing feedback
- holding webinars
- leads generation and cold reaching leads via multiple channels (email, social media, calls)
- onboarding of potential customers
- pipeline setup and maintaining prospects profiles in CRM (Hubspot)
- onboarding of new business development managers
I'm looking for new opportunities that'll help to enhance my skills as well as develop new ones. I would also like to have a potential to grow inside the company and get a team lead or project manager position :)