Position: Manager
Category: Support
English level: fluent
Years of experience: 9


Successfully closed the project of installation of additional 34 and 55 wireless access points, that increased the internet coverage at the University 
	Supported fulfillment of contractual obligations 
	Prepared technical specifications/tender documentation for equipment purchase
	Supervising daily operations of network and server infrastructure
	Troubleshooting and support of network infrastructure
	Monitoring, operating, troubleshooting and restoring IT support
	Installing, upgrading, supporting and troubleshooting printers, computer hardware, mobile devices and other equipment
	Installing, upgrading, supporting and troubleshooting Windows 10 and Microsoft Office 2016 and any other authorized desktop applications
	(Email) account administration, account creation, management, group membership
	Respond to user requests and prioritizing them correctly.
	Management and maintenance of Windows Server 2008/2012R2 environment including
	Virtualization, Active Directory, Exchange, WSUS, DFS operations.
	Remote administration of Backups, WU, Security, etc. for offices.
	Work on a range of issues including but not limited to network connectivity, peripheral connectivity, back-up, backup tapes, recovery, disk space, firewalls, anti-virus, applications, printers, desk phones and file permissions.
	Installation and amp; troubleshooting of hardware, LAN and Windows environment