Position: Help Desk Engineer
Category: Sysadmin
English level: intermediate
Years of experience: 2.5

About 2,5 years experience in IT, work with NGFW, networking, Windows Server, Zabbix, VMware ESXi
Working with different operating systems (Windows,MacOS, Ubuntu, etc), configuring network equipment, working with virtualization, understanding of working OSI model and TCP / IP protocol stack, understanding how the main threats work (viruses, bots, etc.), knowledge and skills of replacing computer components,  quick fix for various pc and network issues. 
      
Installation and configuration of video surveillance systems,  conference equipment.
      
Manage users (Active Directory, Google Workspace, Slack etc.) and accesses in different services (asana, confluence, facebook business manager, AppsFlyer, Google Play Console, AppStore Connect, Firebase console, etc.).
Welltech, Help Desk Engineer
22.11.2021 — 05.04.2022
- user administration (Active Directory, Google Workspace)
- manage accesses
- configuring of a computers, workplaces of employees
- support with software and hardware  issues
- creating and maintaining documentation
- office equipment support
- configuration and installation of conference equipment


Brain Training, Help Desk System Administrator
05.10.2020 — 15.11.2021
- configurimg of a computer and telephone network, workplaces of employees
- maintenance and repair of office equipment
- connection, configuration, diagnostics of computers
- purchase of office equipment
- configuration and installation video surveillance system


SVIT IT,  IT specialist
03.09.2019 — 01.10.2020
-  design and configuring of corporate computer networks
-  administration and configuring Check Point new generation firewall
-  administration monitoring system Zabbix 
-  work with the virtualization platform VMware (VSphere)
-  passed certification Check Point Certified Security Administrator (CCSA) and Check Point Certified Security Expert (CCSE)