Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 3

Sales Creatio Analyst Certification (Advanced)
Work experience: three years as a business analyst on integration and implementation projects of the Creatio system (formerly bpm`online), half a year as an analyst / technical writer in a startup developing an application for calling a rapid response team, two years in developing and implementing state-level information systems.

Responsibilities: 
- Business processes modeling, analysis and optimization;
- writing project documentation;
- requirements elicitation, analysis and approval;
- system customization;
- manual testing;
- end-user training;
- change request control;
- post implementation support;
- training interns at an internal school;
- pre-sale interview and requirements evaluation.

Skills:
- Constructing diagrams according to the UML, BPMN standard;
- using Enterprise Architect, Power Designer to build diagrams;
- Creatio - Sales and Marketing products;
- interfaces prototyping using Axure;
- basic knowledge of SQL;
- basic knowledge of HTML, CSS;
- using Adobe Premiere Pro C, Camtasia Studio to create video instructions;
- using Microsoft Office tools (Word, Excel, PowerPoint, Visio);
- work experience with Jira, Confluence.