Position: Project manager, Scrum master, Account manager
Category: Project Manager
English level: fluent
Years of experience: 6


October 2021 - September 2022. Product company. Scrum master. Leading 3 teams (1st: 12 devs, 17 QA; 2nd: 3 devs, 3 QA; 3rd: 6 devs, 4 QA). Working within SAFe framework. Reduce impediments for dev teams working with multiple Product Owners (8+); clarifying requirements with BAs; coaching teams how to work within PIs. 

January 2021 - June 2021. Product company (games). PM. Responsibilities: 
working with 2 teams (5-7 in each), following Kanban;
taking care of planning, conducting requirements elicitation, documentation, etc;
supporting teams in clarifications of requirements and possible CR from the PO/clients.
close communication with clients (bi-weekly calls, emailing); controlling projects workflow, timeline and budget;
communication with the existing customer base as well as attracting new contacts;
developing positive relationships and handling customers’ needs;
maintaining statistics and reporting on each active client;

January 2019 - March 2020 - Account manager/PM. Responsibilities: leading projects as PM, cooperation with clients on short term projects (2-6 months lifetime period) 
working mainly with the US and CA market, dealing with all issues and requests on the client’s side; 
managing the financial part (rates, overtimes, estimations, invoices, timesheets, proposals, forecasting budgets, etc);  controlling client satisfaction and clarifying expectations; 
finding new business opportunities to exceed cooperation; 
people and risk management activities; 

April 2016 - April 2018 - Sales manager. Responsibilities: 
 lead generation; marketing researches, finding new platforms with potential clients; preparation of all required documentation for further cooperation (software development proposal, development agreements, invoices); cooperation with PM and developers, preparing estimates for projects; controlling payment schedule and making sure all invoices are paid in time; 
customer support during the project development.
Interested in cooperation with both sides (development team and the client or PO), grow clients' accounts within the company. Help teams reach their goals and assist PO along the way to create great products and meet all required KPI's.