Position: Senior IT Specialist
Category: Support
English level: fluent
Years of experience: 6

Document Everything: As an IT specialist, make it a habit to document every troubleshooting step, solution, and important information about systems and processes. Comprehensive documentation not only aids your future work but also enables seamless knowledge sharing and collaboration within the team.
• Managed and maintained the organization's IT infrastructure, including servers, networks, and systems, ensuring optimal performance and availability.
• Provided technical support and troubleshooting for hardware, software, and network-related issues, resolving them promptly to minimize downtime.
• Developed and implemented IT policies, procedures, and documentation to standardize operations and ensure compliance with industry regulations.
• Collaborated with cross-functional teams to develop and implement IT disaster recovery and business continuity plans, minimizing disruption and ensuring prompt recovery in the event of a system failure or outage.
• Configured, supported, and maintained LAN/WAN and related equipment.
• Managed and configured Servers and Network Hardwares.
Senior IT Specialist

I am writing to express my interest in the senior IT Specialist position within your organization. With my over 6 years of experience and expertise in IT systems and troubleshooting, I am confident in my ability to contribute to the team and deliver exceptional results.