Position: Customer Care Representative/ Customer support/ Partnership coordinator
Category: Support
English level: upper
Years of experience: 5


1+ years as a Partnership Coordinator and 3+ years Customer Care experience in product IT company. 

As a Partnership Coordinator I negotiated attractive partnership deals and ensured mutually beneficial partnership terms that are in line with business objectives and strategy; maintain and deepen relationships with existing partners; search for new partners and negotiate attractive partnership deals. 

As a Customer Care Specialist i've been responsible for: responding to worldwide customers queries via phone, email or chat; identifying customer needs and helping customers use specific features; talking customers through a series of actions to resolve a problem; analyzing and reporting product malfunctions.

Also have experience of leading one-on-one demos of the product features.
Looking for an interesting job in creative company with a decent salary and future career development. Eager to  develop my skills and learn new tools that would help in working in the corresponding sphere.
Remote work only.