Position: Customer Support Specialist/Customer Support Lead/Customer Support QA
Category: Support
English level: fluent
Years of experience: 5

Was promoted to Senior Customer Care Agent in Wiserbrand and Luxoft. Used to create knowledgebase articles and trainings for newcomers, assisted TL with QA and training.
I used to work in one of the largest domain registrars (chat and ticket systems), in a game production company (tickets and phone calls), and in a logistics company with phone calls and tickets. My recent job was connected with remote software installation with phone calls, tickets, and emails. 

Advanced in English and Spanish languages. 

I would like to continue working in customer service and try my hand at Quality Assurance/Team Lead/Senior Agent Responsibilities.