Position: Java Developer
Category: Java
English level: upper
Years of experience: 1

I’ve developed concept of IPTV software, for devices, based on Android OS.	
I've master degree in computer science(computer systems and networks)
Technical support Team Lead		       (Jul 2018 — present)

managing the support team (8 members);
recruiting, teaching new employees, solving their problems in educational process;
solving conflict situations with customers; 
cooperating IT and financial departments using Redmine platform; 


Technical support specialist		    (Jan 2016 — Jul 2018)

was providing technical support to IPTV’s customers from Germany, Israel, USA via calls and remote control services(AnyDesk, TeamViewer);
was selling IPTV subscriptions, equipment and accessories;
solving problems with customer debts;