Position: Data Analyst, CRM Analyst, Product Analyst
Category: Data Science
English level: fluent
Years of experience: 9


1. Head of CRM and Retention Unit at Bakcell

 - Building weekly, month, quarterly and ad-hoc reports of churners, gross adds, COS migration and revenue
- Churn modelling and forecasting churn rates for upcoming months
- Behavioral segmentation of subscribers based on voice, data and VAS usage
- Conduction of targeted marketing campaigns and measure ROI of the campaigns

2. Customer Data Analyst at Capital Bank
- Data cleansing
- Data extraction from customer database via SQL
- Reporting and visualization via Tableau & Tibco
- Behavioral segmentation of credit card users based on POS purchases
- Building customer response models for targeted marketing campaigns

3. Customer Data Analyst  at Allianze Worldwide Partners
Data extraction, merging and manipulation
Data cleaning
Descriptive/exploratory/predictive analytics
Data visuzalition

4. Marketing manager at Azerbaijan Tourism university

 Supervision of all marketing activities of the organization
 Conducting survey and analysis of collected data
 Market analysis
 Development of curriculum & syllabuses in collaboration with R&D department
Open for long term cooperation as Data analyst. Interesting and challenging projects.