Position: Business analyst
Category: Business Analyst
English level: fluent
Years of experience: 8

• Several project were successfully delivered for USA market customer (POS, Drive Thru, Restaurant Software) 
• Electronic documentation management system of the Presidential Administration of Ukraine (SED APU) was created from scratch and deployed. System has already been deployed in two government entities. All document and code have been shared with 44 government entities. 7 companies have been trained to deploy, customize, and support SED APU. 
• Full package of legal and customer’s documentation was created
• Four complete training cycles have been conducted, more than 500 users have taken a class or gotten extra training to learn, maintain or improve skills in SED APU
• More than 100 presentations of SED APU have been demonstrated to customers
• First site with petitions was launched in a country
• elicitation requirements to launch new IT services to satisfy needs of internal users of the Presidental Administration, external government entities and citizens (MS SharePoint 2013)
• Senior BA Team Lead for Ukrainian Software Outsource Company (customer is a Fortune 500 member)
• process analysis AS-IS and AS-TO-BE
• business modelling (IDEF0, IDEF3, BPMN 2.0, Event-Driven Process Chain) 
• collaborating with the development team, clarifying priorities
• performing acceptance testing — ensuring the provided functionality satisfies customer needs
• making recommended go/no go decision
• strategy maps and balanced scorecard development
• ITIL/ISO9001 Quality Management System implementation (KPIs)
• conducting trainings and presentations 
• experience in both waterfall and agile methodologies
I favor socially meaningful large-scale projects over casual hackwork or freelance.
I expect recruiters NOT to contact me in russian. Thanks :)