Position: Customer Support Team Manager
Category: Support
English level: upper
Years of experience: 2

After 10 months of working as a customer support representative, I improved my KPI and get promoted to team manager. As a team manager, I have improved my team's productivity and customer satisfaction.
Started as a customer support representative and now managing English support team. Helped to increase customer satisfaction rate up to 20%. Know how to perfectly manage a team so that my customers and my employees are happy. Have perfect written and spoken English. Also worked as English teacher and copywriter.