Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 8


Call Center Agent:
- Call acceptance of a white variety of projects. Processing the matter of concern depending on the project's needs.
- Ticket processing (handling complaints, compensation, order acceptance, technical support).

Technical Support Agent:
- Troubleshooting software-related issues on Windows, macOS, iOS, Android.
- Providing technical support for company's software

Looking forward to growing into more technical related projects.