Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1


Product team lead (trading)
IntenseLab | Mar 2022 г. - Present time
This company specializes in developing complex solutions for equity and crypto trading. At this position I have such responsibilities and duties:
- building processes and stages of development from planning to production, implementation of processes: bug reporting, estimating, release management and etc.
- team monitoring
- tasks creation and assigning to developers and testers
- reporting on development results
- communication with stakeholders and customers
- writing BRD for developers
- writing test cases
- filling out documentation for project submission
- motivational lecturing for the team
I fully organized all the stages of development according to the
results of three months of work. Thanks to the implementation of
many business processes, the result is as follows: first project - has delivered one product, the second project - have delivered four products. 

Technical Support Manager
SECL Group | Oct 2021 - Mar 2022
In this position, I performed the following duties:
- create and integration a new process of communication for technical support
- developed a lot of different templates for support team
- solving hard customer's problem
- connecting new clients to the CRM by API
- writing instructions for new features
- finding bugs and manual testing
- training and evaluating new employees
Together with my team leader, we fully created and described the complex process of connecting new clients to the CRM.

Also I was working in gambling sphere for 3+ years in Pari-Match at customer and technical support on different positions.
I would like to work in product company with 300+ employees in the gambling or trading (stock exchange or crypto trading) sphere. My perfect schedule is 10 a.m. - 6-7 p.m. (UTC +2) DST.