Position: Sales operations/Customer Success, Project Coordination
Category: Other
English level: fluent
Years of experience: 4


Customer Success Associate, Team Lead

- Leading the team of 9 Success Sales Analysts;
- Establishing and standardizing the work processes;
- Creating complex reports and dashboards (Excel, Salesforce);
- Performing various marked and data researches;
- Forging inter-departmental relationships;
- Cooperating with Research, Operations teams and Software Engineering team;
- Creating guides and documentation;
- Project coordination;
- Assisting Customer Success managers;
- Sales support;
- Leads Processing;
- Identifying the areas of improvement and proactively implementing solutions.

Customer Success Associate

- Maintaining data integrity in the database (Salesforce);
- Creating reports in the database;
- Performing various marked and data researches;
- Assisting Customer Success managers;
- Creating guides and documentation;
- Establishing the work processes for Sales Associates;
- Sales support;
- Leads Processing;
- Cooperating with Research and Operations teams.

Research Trainee

- Market research;
- Lead generation.

Technical Recruiter/Account Manager

- Full cycle recruitment process; 
- Account management;
- Communication with clients. 

Researcher/Administrative Manager

- Conducting business correspondence;
- Document management;
- Database administration;
- Organization of corporate events and business trips;
- Candidates research;
- Account management.