Position: Junior system administrator
Category: Support
English level: intermediate
Years of experience: 2


Technical support for office equipment, network and internet services, software and peripherals
Spearheading inventory control measures to replenish and maintain IT equipment, supplies, toolsand replacement parts. Keeping software licenses current for computers and mobile devices
Maintaining customer satisfaction with forward-thinking strategies focused on addressingcustomer needs
Troubleshooting hardware and software to determine and rectify network problems
Diagnosing and resolving hardware, software and network problems and replacing defectivecomponents
Installing cabling, wireless routers and telephone systems for data communications networks
Supporting users both locally and by phone with problem resolution