Position: Junior Project Manager/ Intern/ Support Specialist
Category: Project Manager
English level: basic
Years of experience: 1.5


Rocket/Raketa (delivery) Kyiv (04.2020-08.2020) Customer service
manager
Responsibilities:
Communicating with clients and partners
Resolving conflicts
Work with a large amount of information

BODO (Retail trade) Kyiv (09.2020-10.2021) Customer
manager
Responsibilities: 
Communication with customers, solving their problems
Work in 1C, placing orders, feedback, service records, fixing complaints
Clarification of information from partners at the request of customers
Additionally:
Helping the sales department, working in the site administration
chat

Samsung Kyiv (11.2021-01.2022)
Call center operator
Responsibilities: 
Communicating with clients, solving their technical issues, resolving conflicts
Work in CRM, implementation of the KPI plan
Clarification of information from partners at the request of clients