Position: customer specialict
Category: Support
English level: intermediate
Years of experience: 6

tone of voice
empathy for the client
individual approach
responsibility
creation of macros, templates
Experience:
- Online chat
- Communication by e-mail
- Service quality control

Tasks:
- quick communication and help;
- identifying and solving technical problems;
- communication within the team;
- communication between departments;
- creation and execution of tasks between departments.