Position: Senior Delivery manager/Account manager/BDM
Category: Sales
English level: fluent
Years of experience: 11

- created and maintained clients’ accounts worth 50% of the company's income for close to 3 years
- management of software development teams’ work on multiple projects, ensuring them meet deadlines and expectations of clients
- facilitated changes in recruitment, sales and project management
- resolved business challenges related to clients' claims, HR, and internal operations
- together with the CEO of the company implementing strategies to decrease risks related to customers' accounts and HR
- contracts negotiation and invoicing
- company presentation at events
- compile reports and other documents for stakeholders
- motivate, assist and give practical advice to other managers on assigned projects
- recruiting new team members: developers; project managers; business analysts; recruiters, sales managers
Manager with over 10 years of experience in customer-facing roles mostly working in sales and account management. Over the past few years, I have been working with clients and project teams all over the world getting knowledge of various business and technology areas. During this time, I have been using my experience and skills for solving both technical and non-technical problems on projects. 

I consider myself a responsible person who is eager to learn new approaches. I am easygoing and prefer a friendly attitude in managing people. At the same time, I understand the utmost importance of achieving the result as I have a great background in sales.

Skills:
- management of software development teams
- ongoing clients support
- negotiation with C-level
- gathering requirements, estimating software projects
- crises situations resolving
- a clear understanding of the software development life cycle, differences between technologies
- OOP, Databases and design tools, task/bug tracking tools
I am looking for a new chapter in my professional career. Interested in positions in leadership, customer-facing roles