Position: Junior QA/QC Engineer
Category: Other
English level: intermediate
Years of experience: 3

I have successfully completed the course “QA/QC engineer” in Tommy University. 
Experience in detecting and fixing errors, and improving the quality of team’s work. 
Strong attention to details skills and ability to work under pressure. I’m a good observer, analyser and I like investigation. 
Strong knowledge about software development life cycle; software techniques testing.
Experience in writing detailed and well- structured test cases, check lists, bug reports.
Experience in testing tools: Jira, Postman, Test Rail, Fiddler, MsSQL, Selenium IDE, API, Trello.
High knowledge about methodologies: Agile, Scrum, Kanban.
Experience in working with Blockchain and CRM.
Level of English Intermediate B1.
3+ years of experience as a quality control manager in a social trading company that focuses on providing financial and copy trading services such as forex and crypto. I had worked for a year in the company as a document verification manager after i was promoted to the position of quality control manager and shift manager.
APRIL 2017 - FEBRUARY 2022

Responsibilities:
Initial due diligence on clients’ accounts;
Verification and monitoring of KYC documentation; 
Collaboration with other departments on verification and risk tasks;
Verification of accounts in accordance with internal policies and procedures;
Assisting the risk department with review and monitoring of accounts;
Maintaining accurate records of tasks;
Providing training to the team;
Analysing the teamwork processes and improving agents productivity;
Work with foreign clients in the field of investment; 
Ensuring the quality of the project, compliance with the schedule;
distribution of project work among managers;
Checking the quality of the work of agents, detecting errors, fixing them and improving the quality of team’s work;
Financial support for agents from other projects with Blockhain;
Daily, weekly and monthly reporting to the Management.