Position: Customer Success Manager (CSM)
Category: Support
English level: basic
Years of experience: 6

Thanks to daily practice, I successfully developed a static page with sections and a navigation menu, which allows the user to easily find the necessary information.
I also implemented a feedback form that allows the user to easily contact me and send a message, customizing its appearance using HTML and CSS.
  Landing with clear HTML markup and appropriate CSS styles, making it easy for visitors to understand what is offered on the page.
Using an adaptive design that allows you to display content correctly on any device, using a media query to optimize display on different screen sizes.
With the help of webinars, I developed a simple portfolio that would contain a display of my works and projects.


• Stress resistance and the ability to work under high stress conditions
• Quick search and assimilation of information
• Effective communication and ability to respond to customer requests
• Mastering time management and the ability to make responsible decisions
• High speed of responses and adherence to deadlines.
Creating a simple static page with several sections and links on the navigation menu.
Create a simple feedback form using HTML forms and CSS styles to customize the look.
Creating a simple web page for Landing using HTML markup and CSS styles.
Create a simple web page using responsive design and media queries to optimize display on different devices.
Create a simple portfolio using HTML and CSS to display works and projects.



 Providing daily support to service users.
• Skills of orientation and use of service functionality.
• Processing from 900 to 1200 dialogues daily with users in online chat.
• Helping users with payment and cooperation with the financial department.
• Monitoring bugs and compiling bug reports.