Position: Technical support specialist
Category: Support
English level: intermediate
Years of experience: 4

Certificate of Completion: "QC/QA, HTML/CSS, MYSQL, PROGRAMMING BASICS, SYSTEM ADMINISTRATION" at Logos IT Academy
Certificate of Completion: "IT ENGLISH (INTERMEDIATE)" at Logos IT Academy
I have experience of working in call-center of Ukrtelecom (6 years).  Passed the way from the operator to the Team leader of in-depth technical support group.
More than 4 year I was worked as engineer of technical support (second line of support) for different Companies and projects. My working duties included: resolving trouble tickets from clients, implementation of new clients, taking part in user acceptance testing (Mobile testing(Android), Web/Desktop testing).
I will consider the possibility of full time office job, remote job or partial employment