Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 2


I am dedicated to providing quality care for ultimate customer satisfaction, proving my ability to establish and maintain excellent communication and relationships with clients. Dedicated to identifying customer needs and delivering effective solutions to all problems through multiple communications channels, such as e-mail, phone and chat. I developed
excellent time management skills combined with a superior knowledge of the customer service industry. I can confidently say that I am a hardworking team player, and ready to join my next team.
In this position i have:
• Handled customer calls and responded to queries about services, product, and billing.
• Worked to address all customer concerns in a timely and effective manner.
• Handled large volume of calls and chats on a day-to-day basis with a sense of calm and good work ethic.
• Developed successful tactics to help customers.
• Worked to understand the needs of each customer.