Position: Customer support specialist
Category: Support
English level: fluent
Years of experience: 10


Started my career in Travel industry and was assisting international customers many years. Worked at the hotels, airport, travel agencies, concierge service. Spent few years abroad - Greece, UAE.

Moved to Administrative part in IT field where gained such competencies:
Task management in Jira, Confluence, Trello, TeamGantt
Creating manuals, instructions, corporate policy development
Team management
Smart balancing between employee's will and business need
Cooperation with existing vendors, market review
Facilities and office resources management
Newcomers onboarding and allocation
Move scenario creating and supervising
New office sites opening 
Office budget planning and forecasting
Travel and Event support

Having basic knowledge of Web Design.
Dream team, Professional and Supportive management, Interesting project, Clear performance review, Career development, Life/work balance.