Position: Customer support manager
Category: Support
English level: upper
Years of experience: 2


I've been working as a Customer support manager for 2 years at UIA (Ukraine International Airlines).
My main responsibilities were solving people's issues (with flights/tickets/booking/website/baggage loss etc.).
Can work with CRM-system, Amadeus, Cisco Jabber. Good PC and Internet skills. 
B2 - English, experience of working with natives via calls and emails.
Outstanding soft skills: good at time-management, detail-oriented, stress-resistant, efficient.
No night-shifts.