Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 5


Designed and successfully developed an information system for interaction with customers, carriers, warehouse and financial accounting - ERP.
Conducted interviews with participants in processes and stakeholders, developed user scenarios.
Translated business needs into tasks for a technical team.
Converted road maps into a manageable product backlog.
Analyzed product metrics to assess product health and improvement opportunities.
Constantly added new features to the product.
While it was time when the company grew fast, implementation of the ERP system allowed to scale business in three times measure, increase process productivity by 200%, facilitate processes for employees, make them happier.
Also participated in the development of the company website. Analyzed KPIs and a sales funnel.
The conversion grew by ~ 20-30% annually.