Position: Customer support
Category: Support
English level: upper
Years of experience: 1.5


Conducted technical support in chats remotely — consulting and troubleshooting different cases, including devices (PC, iPhone, Android), home appliances, and online services (marketplaces, accounts, etc) in English. Can communicate with clients via calls and email. Received good overall scores for work (overall scores for chats were 97% and well-executed KPI). Worked in Zen-desk, Slack, Hibob, Solid etc. Clients were from many countries, but mostly from UK and USA.