Position: Customer support representative
Category: Support
English level: intermediate
Years of experience: 4

• I have 4 years of experience as the customer support representative.
• Personal qualities: creative personality. Persistent, calm, focused, responsible person.
• English level: Intermediate / Upper-Intermediate.

• I have experience in development of android applications on Construct 3. I have 18 published projects on my developer accounts at the moment (+ I removed about 10 more apps from publication). These are games of various genres (Clickers, RPGs, Puzzles, Gyper Casuals, Quizzes) and applications. The total number of installs of all applications over the entire time is more than 235,000.
• I use Stable Diffusion, Chat GPT for work if it is needed.
I worked in five different companies. Three times as customer support. 

My responsibilities were:
- Communication with clients, consulting.
- Solving problems and optimizing the work processю
- Increasing the level of teamwork.
- Solving problems while working with the service.
- Redistribution of requests between different departments of the company.

Services used: LiveChat, LiveTex Workplace, Jira, Groove, Facebook, Gmail.