Position: L1-L2 support engineer
Category: Support
English level: fluent
Years of experience: 3


I have 2 years experience in L1 customer care and customer support and 1 year in L2 support. 
I have worked on different projects and I have worked in multi-national teams.
Hard skills: English (advanced), HelpDesk/TopDesk, Windows, SQL, troubleshooting.
Soft skills:
communicative, fast learner, I can work under pressure.