Position: Customer support specialist
Category: Support
English level: upper
Years of experience: 3


During my work, I assisted clients in the support and accounting departments of a transport company. My responsibilities included solving customer problems with invoices, processing new customers, and solving problem situations with customers. Communication took place both in the format of business correspondence and in the format of telephone calls. Interacted with the internal system for reporting and recording work processes.
Responsible for a group of clients from the following countries: Great Britain, France, Monaco, Poland, Czech Republic, Italy, and Germany.