Position: Head/Team lead/Senior | Digital Marketing | Project management
Category: Marketing
English level: upper
Years of experience: 5


5 years of experience in marketing, management, leading cross-functional teams, service development, and improvement. 

•	Active participation in the design and development of the agency's existing products and services and their pricing;
•	Collaborating with a variety of stakeholders, leading negotiations;
•	Proficient in strategic and operational planning;
•	Deep knowledge of Performance Marketing, Key metrics, and marketing funnels;
•	Controlling unit economics and increasing client profitability;
•	Conducting an NPS and CSAT survey and analysis of actions to enhance customer satisfaction;
•	Responsibility for P&L of the Client Service Department; 
•	Experienced in leading teams including direct report relationships with 20 employees. 
•	Conducting effective performance evaluations for team members: One To One meeting, Performance Development Plan, Evaluation 360;
•	Development and implementation of a knowledge base and instructions;
•	Business processes modeling and implementation.