Position: Sysadmin
Category: Sysadmin
English level: intermediate
Years of experience: 2

Took part in the creation of the fuselage of the An-178 and An-132D aircraft.
Created 3D models of the tail of the An-178 aircraft.
Created the front door of the An-132D aircraft.
Training and consulting of department staff with NX and TeamCenter.
Technical Support Specialist
«KUSUM»June 2020 – present(1year 7months)

User support. Set up access and accounts to company resources. Technical Support and
maintenance of the company's network infrastructure. Help users through RDP/TeamViewer.

Knowledge of automatic systems for distribution of applications. ServiceDesk/OTRS.

Organization of the process of interaction with users. Implementation of requisition system and remote resolution of burning problems employees.

Organization and control of procurement of new computer equipment and applications/licenses/accesses (MS Office 365, Adobe, etc.), Administrate users in Office 365.

Installation and configuration of Windows operating systems, laptops, PCs, peripherals - printers, MFIs. Settings remote access, access rights, accounts, mail, etc. Set up/migrate work mail.

Knowledge of network protocols, network parameters, domains, VPN at the basic level

Monitoring and diagnostics of wifi.

Support and recording Zoom/Teams conferences.

Understanding the operation of mail protocols POP3, IMAP, SMTP etc, Windows Server, Active Directory, backup Acronis data, IP telephony administration.

Now I am looking for position of system administrator with professional development and with good team.
Desired location - Left side, Center