Position: Salesforce Consultant/Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 2


Experience:
IT company
Salesforce Administrator (04.2020 - Current time):
- Gathering functional and non-functional requirements,
- Creating/setup workflow, validation rules, approval processes and flows,
- System configuration, testing the newly developed logic in accordance with business requirements,
- User creation and setup
- Report and dashboard creation
- Support and user training


Bank  (09.2019 – 02.2020)
Personal financial consultant:
       - work with banking documentation (NBU resolutions, internal bank documentations),
- banking products sale for individuals and legal customers,
-	analysis of team members work quality, monthly and quarterly reporting,
-	monitoring of client payments and its analysis,
-	control of client/internal documentation logistic procedure.


Bank (08.2018 – 09.2019)
Financial consultant:
-	work with banking documentation (NBU resolutions, internal bank documentations),
-	banking products sale for individuals customers,
-	deposit and credit operations processing,
-	monitoring of client payments and its analysis.

Credit company  (04.2018 – 07.2018)
Senior manager of Financial consulting dept / head of team:
-	Team creating and its management [~5 team members],
-	Credit products sales plan diversification and control of its processing,
-	Monitoring of internal company’s regulations compliance,
-	Internal trainings providing,
-	Credit operations processing.

Credit company (02.2018 – 04.2018)
Manager of Financial consulting dept
-	current client base care, client base increasing,
-	credit operations providing,
-	collaboration with clients,
-	monitoring of client payments and its analysis.