Position: Business Analyst/Salesforce Jun Admin/Jun PM
Category: Business Analyst
English level: fluent
Years of experience: 4


Salesforce Business Analyst/Project Manager
Main Responsibilities:
• Requirements gathering from both internal and external subject matter experts.
• Strong command of the SDLC lifecycle e.g. requirement analysis, design, development and testing.
• Building strategic partnerships/relationships with key business stakeholders from various departments throughout the organization.
• Exhibiting strong analysis, oral and written communication skills.
• Assistance in problem and issue resolution with project/product manager and report progress on initiatives in a summarized written format.
• Creating project related documents including technical documentation, system requirements.
• Working closely with QA team to produce release documentation and system test scripts.
• Leading business process analysis sessions.
• Participating in small team design sessions while contributing to the overall design.
• Organizing, and participating in presentations and application walk-throughs.
• Managing tasks and meet assigned project delivery dates.
• Contributing to process improvement activities.
• Building and maintaining positive relationships with customers and internal staff.
• Organizing and managing the department roadmap by participating in client discussions to determine top priority features.
Expertise:
• Experience working with Salesforce Sales Cloud, Pardot.
• Experience with Salesforce Lightning.
• Experience with Custom Objects and integrations.
• Producing high-quality work as part of a fast-paced, dynamic team.
• Effectively managing multiple priorities with minimal supervision.
• Systematic, disciplined and analytical approach to problem solving; detail oriented.
• JIRA
• Confluence
• SDLC, Agile Methodologies

Salesforce+Pardot Admin
Responsibilities:
- Users, Roles and Profiles management
- Data Maintenance
- 3rd Party SF Apps Installation
- Marketing/Pardot Administration
- Drip Campaigns Creation
- Marketing Campaigns Management

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