Position: Risk manager / Game manager / Team Lead
Category: Data Analyst
English level: upper
Years of experience: 5


Senior Risk Manager
April 2022 - Now
- Improving of Risk and Fraud procedures and further Product policies reviewing;
- Developing of internal Antifraud system admin panel: writing of Tech Task for development department, admin panel visualisation, writing of a Legend; 
- Developing of Risk and Fraud and KYC teams: implementing of selection, adaptation, training of new team members; work with the team: assessment, development, motivation processes;
- Improving of Internal Chargeback prevention policy, cross-functional interaction with providers for preventing risks;
- Decision-making in resolving complex cases with reputation, financial risks.

Risk & Fraud Teamlead
January 2021 - March 2022
- Participation in the processes of selection, adaptation, training of new team members; work with the existing team: assessment, development, motivation;
- Assignment of tasks, setting goals, monitoring their implementation;
- Regular assessment and quality control of the work of team members on key indicators;
- Monitoring compliance with processes and their optimization;
- Cross-functional interaction with other teams/departments;
- Preparing regular reports on the work of the team;
- Taking part in formation and implementation of Quality control process;
- Working with chargeback, forming of qualified answer according to client’s activity;
- Working with client’s complaints (jurisdictional, regulatory etc).

Product team assistance. Fraud direction. Acting Product Manager November 2018 - January 2021
- Participating in Bonus policy formation (anti-frauddirection);
- Preventing Product Bonus Policy abuse testing;
- Permanent search and controls of Bonus policy various abuse and fraud strategies;
- Product key indicators monitoring;
- Searching the reasons and resolving an anomalies in the Product dynamics; 
- Regular usage of well-known Fraud and Abuse, and everyday searching for new kinds;
- Forming of monthly, quarterly, yearly reports on Product key indicators;
- Resolving issues from Customer departments (antifraud direction);
- Competitor Brand’s analysis and implementing analyzed antifraud features;