Position: Support Representative/Team lead
Category: Support
English level: fluent
Years of experience: 3

Zendesk / JIRA 
Slack
HTML / CSS
Salesforce
UpWork
Full Stack JavaScript Developer

Responsibilities:

Developing front end / back end website architecture
Designing user interactions on web pages
Ensuring responsiveness of applications

signNow (airSlate/PDFfiller)
Technical Support Engineer

Responsibilities:

-Responding to customer queries in a timely and accurate way, via phone, emails, and chats;
-Providing support in the form of procedural documentation;
-Troubleshooting mobile-app issues;
-Properly escalate unresolved issues to appropriate internal teams (AR / Sales / Legal / R&D);
Looking for a company with:
• Product mindset;
• Complex tasks;
• Opportunities for professional growth;
• Democratic culture.