Position: Product manager
Category: Product Manager
English level: fluent
Years of experience: 5

Scrum.org - Professional Scrum Product Owner I
Harvard Business School Online  - Certificate in Management Essentials
Google - Project Management: Professional Certificate
Google - Business Intelligence: Professional Certificate
Senior KYC Officer 

- Implemented an in-built website system for customer verification, replacing email communication.
- Ran day-to-day activities of the department to save $100K for the business monthly.
- Reviewed escalated, higher-risk requests from 20+ KYC analysts daily to provide guidance and direction.

Risk Management Analyst 

- Identified and investigated new fraud trends and patterns, both gaming-wise and by other criteria (location, device, payment method).
- Reviewed more than 100 customers daily to make sure the company does not pay to fraud while not impacting genuine customers.
- Communicated with various casino service providers regarding questionable players (Playtech, Evolution, Microgaming, Netent).

Software Quality Assurance Analyst 

- Designed and implemented testing plans for web and mobile applications using Atlassian products.
- Communicated quantitative and qualitative findings from test results to the development team.
- Executed manual feature and regression testing and documented results.

Sports Analyst 

- Executed trading strategy for relevant sports.
- Traded in-running events, with prices based on live action and incoming bets.