Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1.5


Started in IT as a call-center operator, after which retrained as a technical support specialist for remote servers administration on OS Linux.
After working there, I was offered to be head of the customer-sucсess department in a new startup - CMS for creating websites. The tasks were:
a) Managing a team of designers, content specialists, QA, and SEO.
b) Close interaction with sales, marketing, and development departments.
c) Improving product functionality through competitor analysis plus customer-development.
d) Account manager / project manager on each of the new client sites.
Then, after reformatting the department and business model, I took the position of a project manager, who I am now.
The tasks are:
a) Follow the scope of the website project that goes from the proposal stage to the technical work up, and finally to delivery.
b) Time-tracking, task-tracking, scope, budget, and development plan for the project.
c) Competitor analysis
c) Lead the design process of a website by working with a team of graphic designers, writers and web developers
d) Full customer support at all stages of development