Position: Сustomer Support
Category: Support
English level: intermediate
Years of experience: 1


I had various job experiences, most of my life I was working as an interpreter and was involved in IT. As an interpreter I was dealing with foreigners, so there are no problems with my English skills. Was working in Turkish IT company, as a support manager, dealing with the tickets and solving issues. Afterwards got acquainted with the world of cryptocurrency, worked for the first crypto project for 3 months as a community manager. My responsibilities included daily communication with key customers, helping them achieve their goals, and leading them through the platform to ensure its effective usage. This all gave me a good experience in understanding of IT in general, communication with the team members, solving the problems, analyzing the client’s needs, organizing the working process.

I have good communication and problem-solving skills;
Proficiency in written English at least at the Upper-Intermediate level;

Strong understanding of what a great customer experience should look like;

Have experience working in customer service;

Have experience working with native English speakers;