Position: Support Agent, Customer Success Manager
Category: Support
English level: fluent
Years of experience: 1


I have 6-month worth of experience in a 24/7 customer support team of a payment method start-up (Splitit). I do not get lost in stressfull situations, know how to calm down a person within 3 minutes and how to say "no" preserving client's self-worth image.

 For Magonova & Partners Agency I have transalated articles on energy security and sustainability, created posts for their Linkedin and assisted Kosatka Media as news editor for an English version of their web-site.
I have cooperated with Madfish Solutions to edit, lay out and adapt their presentation for Blockchain Tezos Hackathon.

English - С1
French - В1-ish
Ukrainian, Russian - native