Position: KYC / Support / verficator
Category: Support
English level: intermediate
Years of experience: 3


Work Experience
"Grow" KYC May 2023 - present time
2021-2023 a KYC officer for the project "SwissBorg" at "SupportYourApp"
My responsibilities were:
 Verifying and restoring Proof of identity on the Onfido platform.
 Identification of fraudsters and unscrupulous users.
 Checking the second level for proof of residence in accordance with the internal rules
of the project.
 User’s IP tracking, cooperation with various departments
(ticket/investigation/payment/fraud/compliance). My responsibilities also included
providing clients with feedback that helped with onboarding which involved the usage of
ZenDesk
2020 Represented the Suslo & Gusli brewery at the Craft beer & Vinyl Festival.
2019-2020 Beer master at Kumpel Group "Craft & Kumpel beer atelier"
My responsibilities were:
 working with guests, helping them familiarize with the assortment
 Perform lectures/presentations on beer and food pairing.
 working on a tourist tour project for airbnb.com and travel agencies, unfortunately,
could not finish it due to the pandemic.