Position: Head of Sales | Key Account Manager | Head of Customer Success
Category: Sales
English level: fluent
Years of experience: 11

- Built several sales teams from scratch.
- Increased annual sales income by 208%.
- Established customer success team and increased average upsale frequency by 34% on engaged accounts.
Hi there and thanks for stopping by. I specialize in growing businesses by adding long-term value from customers, markets, and relationships.

7 years in digital sales and customer success. Reached 208% increase in annual sales income as an individual contributor. Build and led several sales departments from scratch.

Extensive background (another 6 years) in negotiations and disputes. As an Associate at the top 3 world law firms handled contract negotiations and disputes exceeding USD100m.

Customers

Planning and executing lead generation strategy, negotiating proposals, drafting and negotiating NDAs and service contracts. Being responsible for customer success, maintaining friendly and long-lasting relations with customers. Smoothing corners between customers and the team.

Markets

Researching suitable markets and niches, planning entry and expansion, organizing and leading networking events/roadshows. Adjusting team approach depending on the market peculiarities.

Relationships

Being the first person to go in any conflict situation with a client. Building and maintaining healthy and positive relations within the sales and marketing teams. Negotiating conditions and controlling partners relations.
Looking for a kick-ass product team (no outsource, sorry) with a meaningful idea behind such business. To put it simply, you must love your product/service just as much as your users do.

Thanks and have an awesome day!