Position: Senior HR People partner
Category: HR
English level: upper
Years of experience: 3


Team Lead HR PP 2021/09 2023/02
Kevuru Games

- Managing full employee cycle
- Implementation and support of content strategy
- Managing team of 3 HR PP
- Development of HR Strategy and calendar
- Implementation politics and procedures from scratch
Results: Improvements of Employees Satisfaction Survey Results (from 7.2 to 8.6),
Creation the right employer brand.

HR PP Oct 19 - Aug 21
Cleverr Kyiv, Ukraine
- Controlling content creation for employees including news, presentations, policies, how
to's, emails and more
- Managing schedule creation and formation process in order to cover changing workload
- Creating and managing educational projects
- Managing interviews, evaluations and group meetings
Results: Low staff turnover, Improvements of KPI indicators, Chat bot implementation (Telegram).

Team Lead (CSR Team) Dec 18 - Sept 19
Cleverr Kyiv, Ukraine
- Coaching the new agents, evaluating their results (listening calls, checking CRM tasks,
chats and emails)
- Conflict resolution inside the team and maintaining discipline
- Task distribution for the team (incoming communication, CRM tasks etc.)
- Sales and risk management tasks
- Collaboration with IT department (reporting CRM’s bugs, testing technical updates)
People oriented company with a high level of corporate social responsibility. Strong HR team and C-level.