Position: Support/Billing and Collection Specialist
Category: Support
English level: upper
Years of experience: 1


Billing and Collection Specialist at Ultimate Billing, Harris Computer
October 2022 - June 2023 |Ukraine, Cherkasy

-Demonstrated expertise in remote work, working with secure remote access, and maintaining the confidentiality of patient information.
-Effectively communicated with insurance company representatives through phone, chat, and email, addressing inquiries and resolving any billing-related issues.
-Proficiently navigated and utilized insurance web portals to facilitate claims processing and verification.
-Monitored and tracked the receipt of funds for timely payment processing, reconciling discrepancies when necessary.
-Prepared and submitted insurance claims and invoices, following established guidelines and protocols.
-Accurately entered and updated patient demographic information in the accounting system.
-Proactively resolved system issues, rejections, and denials, employing problem-solving skills and attention to detail.

Air Conditioner Design at Klimor
2021 - 2022 |Poland, Gdańsk

-Actively participated in the design and construction of air conditioners at Klimor, a leading company in the industry.
-Worked in a dynamic and fast-paced environment, adapting to changes and prioritizing tasks effectively.
-Adhered to project timelines and specifications, ensuring timely completion and delivery of products.

University Tourism Activities Internship
September 2019 - August 2020 |Ukraine, Cherkasy

-Assisted clients as a travel agent, offering personalized travel planning, reservations, and ensuring exceptional customer service.
-Developed strong communication, organizational, and problem-solving skills in a team-oriented environment.
-Deepened my passion for the tourism industry and gained a comprehensive understanding of its operations.