Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 3


Hi! I'll start looking for a new job soon. I'll be happy to see your propositions!



 A communication professional with almost 8 years of experience in international retail environmental environments and the gambling industry (the casino, sports betting).

Recognized for ability to communicate with customers and provide exceptional service that ensures client retention and positive feedback. Proven ability to increase sales through as well as implement additional processes that drive profitability. 

Unfortunately, the project I worked on for the last 2 years is closing. Over the years, we have created a strong professional Customer support team where I improved my professional skills. Now I face a new challenge - looking for a new project. I do hope to find my family as soon as possible.

 

I am able to work in:
Zendesk, Webim, Netrox, Looker, Amelco CRM, Apco, Bet Construct CRM, Safe Charge, Intercom, casino systems ( Netent, Evolution, Wazdan), etc. 

Experience and skills:

Gambling industry
Risk fraud payments knowledge
Responsible gambling knowledge
Full package of soft skills
Quality assurance for Customer support and a great QA system
Ready for implementation procedures and CS rules  A communication professional with almost 8 years of experience in international retail environmental environments and the gambling industry (the casino, sports betting).
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