Position: Deputy CEO
Category: Other
English level: fluent
Years of experience: 11


Interested in position of personal assistant 

2010-2020 - position of personal assistant to the Canadian investor, president of RMD Group (Canada).
	Work day planning, organizing and preparing business meetings, assisting at the meetings, interpreting, preparation of documents, translation, reporting, business correspondence with Ukrainian and international partners,secretary duties, fulfillment of personal tasks, travel arrangements (tickets, hotels), managing personal stuff: driver, housekeeper, personal accountant, head construction manager etc.; urgent unforeseen tasks, interaction with communal services, state authorities, lawyers, banks.
Search, selection and attracting of the proper and suiting executors
Negotiating and setting of all the conditions of the task with both parties
Analysis of contracts, making proposals to the client to improve the conditions and avoid negative consequences
Maintenance and control of the task fulfillment process (deadlines, quality of received services control, reporting to the client, process correction in accordance with client expectations and needs, the payments control)
Participation in resolution of possible conflict situations in order to obtain the desired result regardless of the point of the situation (including force mejeure)
Maintaining of the strong relationships of the client with banks, partners, clients, employees, state authorities

2006-2008 - position on Head of office sales at the Providna Insurance company
Development of the network of sales offices in all of the regions of Ukraine, organization of the client service, retention and expansion of customer base, drafting and approval with the top management and managers of other departments (financial, insurance, product, operational, IT, HR) of the internal documentation on the development of the office sales, adopting and implementation of the system of standards of client servicing, sales planning, developing of the motivation system for the insurance sellers, participation in the development of insurance products for office sales, drafting of the detailed instructions for the office sellers, accounting and analysis of sales of insurance products through offices, getting the feedback from the sellers and the heads of branches from all of the regions to improve the system of selling to get the fulfillment of the plans for the sales, interviewing the potential employees, implementing of report system.