Position: Technical support specialist/ IT support
Category: Support
English level: basic
Years of experience: 2


• 2 + year experience performing level one help desk support working as part of a corporate help desk
• Strong customer service
• Working with Jira, Bitrix24, Redmine 
•  Advanced knowledge of desktop computer hardware and software, including Microsoft Office 
• Experience with a variety of platforms and systems (MS Windows and MAC)
• Advanced knowledge and experience with networking technologies (TCP/IP) and associated wiring.
• Creation, maintenance and updating of accounts corporate users (Active Directory)
• Maintenance of office equipment, working with network equipment
• Direct participation in design and arrangement local network
• Working with ip-telephony.
• Installation of surveillance systems
• Good communication, problem-solving skills