Position: IT Engineer/ IT Support Team Lead/ Helpdesk Team Lead
Category: Sysadmin
English level: upper
Years of experience: 5


Over the past five years, my projects and tasks have included introducing new systems and optimizing the IT department. I was responsible for building the department's IT from scratch twice, and my role was to organize processes, plan and implement new technologies, and manage the team.

We have used various technologies to achieve these goals, including monitoring and data retention systems, task and project management systems, and cybersecurity software.

I now continue to be responsible for IT support levels 1 and 2 and work in a team with other specialists to ensure the reliable and productive operation of all IT systems.

My goal is to continue developing as a leader and technical expert in the field of IT, exploring new technologies, and acquiring new skills to contribute to the organization's development significantly.