Position: Learning & Development Manager / Client manager / Account Manager / Customer Support Representative
Category: Support
English level: fluent
Years of experience: 6


6+ years of experience in a variety of business communication with both clients and partners in the education and travel sectors, maintained different projects as well as created and developed documents.
Motivated to learn new skills, grow, and excel in the tech industry. Seeking a full-time position that offers professional challenges utilizing interpersonal, intercultural, and administrative skills. 

Among recent responsibilities:
- coordinated the workflow of an educational startup company as an Operations Manager;
- was a Client Manager (of more than 30 educational institutions);
- managed and administered the international department at the university; 
 - run and coordinated educational projects within the university;
- worked on establishing efficient relationships with partner organizations / higher education institutions;
-solid experience creating different types of documents (agreements, guidelines, strategies, and learning material) and tailoring them according to the specification;
- worked with more than 1,300 visa applicants (up to 50 customers per day face-to-face, and via social network, phone, chats, email).