Position: Head of customer service
Category: Support
English level: fluent
Years of experience: 7


I am a client-oriented Head of Lead Research Operations working in the Marketing industry and having a profound experience in the EdTech niche. I have a proven background in customer experience, strategy and operations management, solution development, and fraud prevention. Additionally, I possess strong expertise in people management, coupled with convincing communication skills.

My top priority is supporting individuals in articulating their needs, mining invaluable insights from their journey, and implementing life-changing solutions.