Position: Java Developer
Category: Java
English level: intermediate
Years of experience: 0


02.2022 - 
CONTACT CENTER OPERATOR, SALES DEPARTMENT, VODAFONE
Worked on two b2c projects with cold and hot bases. Identified customer needs and worked through objections. Improved my communication skills, which helped customers to become interested in the product, and my persuasive skills with competitors' customers, empathized with the customer's needs, which helped me to make sales. He remained calm with customers who were not in the mood to talk.

09.2022 - 01.2023
ASSISTANT TO THE HEAD OF THE INDUSTRIAL WORKSHOP, PROGRESS PLANT
Increased the speed of order fulfillment on time by suggesting ways to optimize the workforce and redistribute labor among employees. Provided individualized assistance to individual employees to increase the speed of work and ease their workload. He fulfilled the assigned tasks and workload on time.

08.2018 - 11.2019
SENIOR WAITER, “PEREMOHA” RECREATION CENTER
Distributed the workload among the workforce, namely, created a work schedule for employees and rationally distributed the workforce in two sections of the facility: an outdoor terrace and an indoor area. Coped with highly stressful hours.

05.2018 - 08.2019
WAITER, “PEREMOHA” RECREATION CENTER
Improved the level of communication with a large number of people. Learned to accommodate people with different forms of communication. I worked in a team. Took on additional responsibilities to improve team performance.