Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 1.5


08.2021 - 03.2023 - Sales&Customer Support Manager в First Cambridge Centre, hybrid, Kyiv

Key responsibilities: 
- communicate with new clients and hot leads, provide consutation via phone, email, social media
- conduct negotiations and business correspondence
- test clients in order to find out their level of English
- help with choosing an English course
- technical and customer support all the way
- draw up contracts with individuals and legal entities, maintain the necessary - - documentation
- resolve conflicts
- monitor clients' payments in Finmap 
- usage of Zoho CRM, Microsoft Office, G-Suite, Zoom, Discord
I would like to try myself in Recruitment too:)