Position: Data Analyst
Category: Data Analyst
English level: fluent
Years of experience: 8

When i first started as an analyst at LG Electronics, i was tasked with reclaim count reduction. This involved analyzing repair data , monitoring and working closely with technicians and service centers to help ensure reclaim count reduction. This has been a success and now, since 2021, reclaim count and RTAT rate is low, we have not just met the 2022 target, we went below and this is the first time this has happened in AF subsidiary.
I have over eight years of work experience, starting in 2024 as a customer service agent, then as a Junior Data Analyst in 2017 and now as a Data Analyst with LG Electronics since April 2021. AT my present Job at LG Electronics, i use excel, power point, SQL, python, Power BI, and Looker. I take care of parts sales and forecast, planning, technician and and customer service agent kpi and MOT training.