Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3

Optimised platform for client and business process for 5 audit teams. It decreased quantity of monthly tasks for technical support from 80-100/month, to 10-15/month.
Re-wrote business and technical documentation for the product, which exists for 4 years without any supporting documentation.
- Experience in Freight Audit, KYC/KYB domains. 
- Requirements gathering and analysis. Analysis of customer's business needs. 
- Business/technical documentation creation and support. 
- Analysis and implementation of rate-books (calculation logic setup). 
- Communication with developers and QA. 
- Regular communication with customers (e-mail, conference calls). 
- Implementation of business processes for company departments team. 
- User Acceptance Test performing (simulation of 'live' process during certain period of time after implementation). 
- Manual testing of the part of implemented functionality (Quality Testing). 
- Coordination of responsibility split between project participants. - Manual testing of implemented logic in accordance with prepared business process. 
- Participating in trainings for new system users. Have experience with Jira/Confluence (task management).
- Prototyping/Wireframing via Figma
- Diagrams creation (UML/BPMN)
- Have a basic SQL knowledge, without practising in real projects.
Open for any proposals.