Position: Customer support
Category: Support
English level: intermediate
Years of experience: 1

Courses of QA manual Junior 
Courses of English School B2+
Weld Money LLC
Customer Support Manager 

Duties: work with Zendesk ( 30-100 tickets per day), online supporting in Telegram chats( UA and ENG), creating new tickets and macros, Jira( creating bug reports), Zoho CRM system, daily work with reports, personal tasks, shilling, communication with IT and Marketing departments.