Position: Project Manager / Product Manager
Category: Project Manager
English level: upper
Years of experience: 5


1. Position: Project Manager [2022-2023]
• Managing and supporting several projects simultaneously;
• Implementation of Scrum and Kanban development approaches;
• Engaging in the project discovery phase of potential projects. Development of BRD, SOW, Proposal doc, etc.
• Building efficient verbal and written communication between stakeholders and the teams.
• Servant leadership and team motivation;
• Elicitation, analysis, and specification of needs;
• Project planning and estimating the efforts, duration, people, and resources required;
• Creating a detailed Project plan (Roadmap);
• Backlog composition and managing (decomposing project scope to epics, stories, and tasks, and writing tasks and bug reports in Jira).
• Estimating and assigning tasks, tracking tasks execution according to acceptance criteria. 
• Release Management and Value Delivery;
• Team Performance management (Burndown Charts, Velocity Charts, Cumulative Flow Diagrams, Control Charts, etc.);
• Risk management and escalation processing;
• Project reporting and documentation.

2. Position:  Team Lead of Project Managers [2021-2022]
• PM Lead of 6 Project Managers;
• Interviewing, onboarding, training, and leading of Project Management Office team;
• Providing standardization of processes and project management approaches;
• Implementation of Scrum/Kanban practices;
• Conducting workshops and team building;
• Facilitating SDP development and Salary review meetings;
• Managing and supporting multiple projects simultaneously;
• Project Planning and reporting;
• Project documentation management;
• Risk management;
• Building long-term relationships with clients (Fixed-Price, Time & Material, Dedicated team) ;
• Handling escalations and objections;
• Requirements elicitation, working with customer expectations;
• Collecting and processing feedback.

3. Position: Project Manager / Sales Manager [2018-2021]
• Managing the Web Development process;
• Saling of development services;
• Communication with customers and teams;
• Evaluation of project scope, terms, and cost;
• Negotiation and elicitation of customer needs;
• Writing technical tasks for the development team;
• Project documentation management;
• Lead generation.

4. Position: customer service manager [2012-2018].
• Visa processing, including gathering the necessary documents, completing the application form, and submitting the application to the appropriate authorities;
• Attracting new customers;
• Saling of insurance services.