Position: Project Manager
Category: Project Manager
English level: pre
Years of experience: 2.5

Manager of development and implementation:
- Improve customer service, the ability to planning works operators - the Workforce Management system for contact center 24/7 with 30+ operators;
- The additional motivation of sellers, budget planning for bonuses - the bonus system for sellers in the CRM: 200+ users, schedule 24/7, geography 40+ countries.
• Skills: Leadership, Critical Thinking, Communication, Time Management, Coaching, Business Case Writing, Business Analysis, Setting tasks, Negotiating.
• Project manager and Business Consultant at projects: Mobile Quality Analyzer,  Enterprise Service Bus, MS Dynamic CRM, Call-Centre WFM, Sugar CRM;
• Manage Сall-centre CRM technical support team;
• Training new employees and users.
- New and exciting challenges,
- Positive teamwork with customers and developers,
- Openness and flexibility in decision-making,
- Comfortable working environment in the office and outside the office,
- Possibly a flexible schedule,
- Humanness.