Position: Customer agent
Category: Support
English level: intermediate
Years of experience: 2


Work in the position of a Junior Customer Support Representative. Work via emails and chats using resources such as Confluence, BO, etc. The main point of my job is to provide customers with high-qualified support related to the company’s product. In the meantime, work on other different tasks, including the investigation of the work of other companies and implementing new features and benefits within the current product to improve its quality.