Position: Project / Process Manager
Category: Project Manager
English level: upper
Years of experience: 10

- Successfully migrated critical legacy infrastructure to the cloud by reducing operating expenses by ~7M euros and enhancing organisational efficiency.
- Improved change management processes, reduced service disruptions, and boosted client satisfaction.
- Achieved greater reliability, scalability, cost-effectiveness, and flexibility to meet changing business requirements.
- Constructed comprehensive product architecture, showcasing both vertical and horizontal dependencies.
- Developed robust product framework, illustrating multi-directional dependencies.
- Crafted an integrated product architecture, highlighting both vertical and horizontal interdependencies.
Versatile, innovative manager with multifaceted background in banking IT and proven success leading customer-centric solutions delivery, optimising project lifecycle, and driving efficiencies across service delivery procedures.
Track record of prioritising and spearheading complex IT/technical projects from design to delivery within agreed timelines and budgetary constraints at the highest quality standards. Adept at identifying areas of improvement in existing policies/procedures, assessing/mitigating risks, and executing robust service delivery roadmaps and change management initiatives. Proficient in leveraging the ITIL framework for process improvement and specialising in process design/refinement to align with shifting business requirements. Instrumental in training, leading, and transitioning cross-functional teams across the globe to ensure meticulous project deployment/execution. Skilled in enhancing information flow company-wide, orchestrating discovery/kick-off meetings, and fostering constructive relationships collaborating at varying organisational levels.