Position: Techinical Support Engineer
Category: Sysadmin
English level: intermediate
Years of experience: 2

Achieved expertise in remote investigation of customer and system failures, resolution and escalation of incidents, software troubleshooting, networking hardware troubleshooting.
Main part of my success were excellent organisational and time management skills.I'm flexible and have willingness to adapt with business requirements. During my work, Whether the customer asks for help, I'm always ready to dive in his problem, and and maintain it thought different departments to achieve customer success.
L2 Technical Support Engineer: 2020 – present time
L1 Technical Support Engineer: 2019 - 2020 "Breezein Telecom"
I'm in passion about informational technologies, I really like to help people and enjoy speaking to them. I really enjoy new challenges and tasks. Also, I'm a team player, so knowdge sharing in team - is what I really like and will advance as far as possible.