Position: Custumer Success Manager/Account Manager
Category: Support
English level: fluent
Years of experience: 4

People management, stuff on-boarding and off-boarding, planning and coaching my CRM team, creating rules and documents, team meetings, holding responsibility for the result of my team, and giving penalties and bonuses. Looking for better ways to solve any tasks or problems. Working with huge databases and making rules for organizing, making reports of productivity. Getting to know my clients in order to build great communication, close deals, etc such as PariMatch, SoftSwiss, PinUp, Cosmolot, Bitstarz, etc..
Client and operational service specialist with 3+ years of experience. My passion is to gain new skills. Whatever I do, I do my best, because being a professional is the only way. I am a very communicative, and understanding person. Being helpful makes me feel great. I hate to waste time, so I am a fast learner.

Additional Skills
Languages- English level C1, polish level C1, knowledge of different CRM systems, Basic level of Excel (If needed can be improved to advanced), basic knowledge of Project management, team leading experience.
Experience in the Gambling industry as an account manager.
Communication with clients, organizing processes, and making reports of productivity, managing a team.
I can find many ways to solve a task or problem.
I have the ability to work independently and as part of a team. 
I am a fast learner, and living in a fast-changing environment is easy for me.