Position: Content Manager
Category: Other
English level: intermediate
Years of experience: 7


Managing 2‑6 agents
‑ Planning the team’s work, monitoring compliance with deadlines,
changing plans with minimal losses in efficiency if necessary
‑ Controlling the addition of new products within several projects
‑ Monitoring compliance with the established quality criteria for
products at various stages of the project
‑ Standardization and optimization of team processes
‑ Coordinating and controlling team interactions with other
departments
‑ Participating in meetings (reporting, team leading)
‑ Monitoring the update of the state of subtasks for projects
‑ Analyzing and control of making changes to the project according
to the recommendations of the PQA department
‑ Analyzing and preparing the results of the team's work to
calculate monthly bonuses
‑ Performing tasks from the manager (testing new functionality,
pre‑release testing of new software), performing tasks for projects
for which a quick point update is required
‑ Maintaining a high level of motivation in the team
‑ Control over the staffing of the team, additional training,
recruitment of new agents