Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 3

I believe, that my achievement is a set of experience I've got after technical specialization at the university, years in customer support, QA courses and project management position in both product and outsource teams in fintech and product companies. This set of knowledge allows me to have a wider view of product development process.
I have been working as an IT Project Manager for 2,5 years. I’ve worked in fintech company in product and outsource teams managing the development of payment processing systems and payment-related applications, as well as in the product team of the job searching platform and outsource team for landing websites. My main responsibilities are: 
- communication with the client, 
- collecting requirements, 
- converting them into the documentation and tasks for the team, 
- planning, 
-time and risk management, 
- team management, 
- budget planning and management, 
- communication with users, 
- analyzing users' feedback, 
- work on improvements, 
- delivery 
- market and competitors research
- prototyping in Figma
- usability testing
- I have a 2-years experience in Technical Customer Support for IT products (software and hardware) from all over the world (emails, phone calls and chats) 
- Bachelor’s degree in software engineering
- English Pre-advanced/Advanced (written and spoken)
- Finished QA courses in IT-start school
- German А2
- I am eager to learn something new, get and work with big amount of information 
- Good knowledge of development methodologies and their use in IT projects
I am looking for an interesting and inspiring job, preferably part-time/ freelance/ project work. I will be glad to work with different stacks of technologies and types of teams.