Position: System administrator, IT Support, Data Analyst
Category: Support
English level: fluent
Years of experience: 5

I have experience working within IT, E-commerce,Education, Public Sector and Security domains. I started my journey as a ERP manager onboarding employees, facilitating discussions with firms interested in working with the  ERP, supporting newly onboarded firms and gathering and analyzing data on the different digital business topics using free internet information, interpreting data analysis results into references and conclusions, and presenting it to stakeholders. I currently work as the Team Lead of the IT Support of the organization I am with presently where I ensure that critical applications have a near zero down time and created documentation that highlights frequently encountered issues and how to fix them. I have also worked on projects that take raw data tarnsforming them into a dashboard for ease of use and actionable intelligence. I am skilled in the use of Microsoft Excel , SQL and KNIME for generating insights. I also adept at translating requirements into goals for product, adept at Linux and Bash for automation and deep understanding of blockchain, it's attendant technologies and the public cloud space.
Automated annual report generation and dash board reporting with Microsoft Excel
Crime database compilation as reports and black spot mapping using QGIS
Collaborated extensively with peers, and colleagues across the country to resolve issues while I spear headed the creation of a growing knowledge network that improved the effectiveness of our team and the information available to troubleshoot and resolve system issues.
Installed and configured desktop hardware and peripheral devices, such as networked printers, for national/state commands, performing remote or onsite maintenance.
Served as Network Engineer; highly task-oriented and able to meet multiple deadlines.
Determining the effective resolution by troubleshooting and analyzing computer system errors of moderate to difficult scope where analysis of situation requires an in-depth evaluation.
Created web-based email addresses for all units and departments in the state command, ensuring proper use of security policies in the access of emails and correspondence 
Automated annual report generation and dash board reporting with Microsoft Excel
Crime database compilation as reports and black spot mapping using QGIS
An ambitious, skillful, purpose-driven specialist who is ready for constant and dedicated work on high load projects. Ready to take a great volume of responsibilities as a specialist or a department manager. High personal standards, wide professional and background knowledge, self-organization, personal will for self-education, and achievement of set goals - make me an excellent independent leader and as well as a great team player. I want to become a part of a well-organized company or a start-up with an inspiring vision and promising goals, where I can bring new values, implement my experience, and grow professionally. I am very much interested in Cloud technologies and products that need support in that area.