Position: Head of IT support
Category: Lead
English level: upper
Years of experience: 3

Digium Certified Asterisk Administrator - dCAA - 05.05.2020
CISCO CCNA R&S certified (expired)
VoIP support engineer
October 2018 - February 2020 (1 y 5 m)
Voicespin 
Voicespin – company that provides IP telephony services for call centers worldwide.
Responsibilities:
Assistance and training in setting up PBX
Routing, working with providers, configuration changes and Troubleshoot through the console and WEB-interface based on the system logs & Nagios reports.
Asterisk, MySQL, CentOS, FreePBX. 

Support engineer / teamlead
May 2016 - September 2018 (2 y 5 m)
ARTERIUM 
• Head of a medical representatives support group.
• Support and maintenance of workstations.
• Setting up office equipment (telephones, printers, scanners).
• Administration of AD, Exchange, print server.
•ОС Microsoft Windows XP-10, MacOS, Android. Microsoft Office 2007-2016, Medoc, MDoffice, Hyper-V, 1C.
No crazy night shifts, please.