Position: Project/Product Manager, Scrum Master
Category: Project Manager
English level: upper
Years of experience: 6

- effective leading of a development/content/design/DevOps team of more than 30 people as a single manager,

- delivering complicated API integration-related projects in time with limited resources, 

- complicated client-agency conflicts resolving (for example, a client who was ready to end cooperation with an agency by working with another manager stayed and expanded the budget by more than three times working with me),

- effective organization of outbound content team (hiring, creating work/review process) and creation of more than 5K design items in less than two weeks,

- creating automation reports for the digital-marketing PM team based on Google Analytics API, 

- maintaining the motivation of the development team in an objectively difficult situation where the whole team needed overtime for several hours a day.
Tools that I used:
Task managers - PlanFix, Asana, Jira, Trello, JetBrains YouTrack 
Specification tools - Confluence, Jetbrains Youtrack Knowledge Base

I started my career as a project manager in a large internet marketing agency. 
My duties included:
- participation in pre-sales,
- preparation of tender presentations,
- conducting simultaneously up to 27 marketing projects for the provision of SEO services, contextual advertising, email marketing, target advertising,
- forming teams for the needs of large clients, building work processes in these teams in connection with the procedures of the clients' IT departments,
- mentoring of junior project managers.

I consider my achievements at this place of work:
- an increase in the budget of a key client by more than two times in less than half a year through an objectively high quality of the team's work and cross-selling, based on the positive experience of the client,
- effective resolution of conflict situations with current clients (for example, a client who was ready to end cooperation with an agency by working with another manager stayed and expanded the budget by more than three times working with me; erroneous waste of more than $ 10,000 by the contextual advertising team was objectively justified and did not affect further cooperation with the client),
- introduction of template automatically generated reports based on Google Spreadsheets and Google Analytics API for the whole PM team.

Then I shifted my focus to project management in web and native app development.
My duties as IT PM included:
- Scrum-like work process reorganization,
- leading two multifunctional teams of 5-10 participants,
- conducting Scrum events with the team,
- delivering increments to the product owner and stakeholders,
- resolving conflicts within the team,
- creating of the project documentation,
- participation in the hiring meetings, direct candidates hunting (Frontend, backend, DevOps engineers).
Product is more interesting for me than outsourcing, but both options are fitting my interests.