Position: Director of Application support
Category: Support
English level: upper
Years of experience: 11

As a manager - built and grew team of real professionalsl; As a support analyst - successfully migrated and upgraded corporate system on more than 20 servers for a short time
More than 19 years in IT support, 14 years of experience with one of the largest CRO with more than 20000 employees worldwide, international team management, multiple enterprise systems deployment, maintenance and support, vendor management, annual performance review for direct reports, salary management, automation and improvement of support processes, e.g. using Splunk
An opportunity to implement edge technologies to improve/optimise business processes