Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2


SENIOR BUSINESS ANALYST at MOTOROLA SOLUTIONS SYSTEM POLSKA
Jan 2021 - Present
- lead or support the prioritized Supply Chain projects
- support business case development, requirements gathering, business process
definition, testing process, deployment, and stabilization for identified projects
- support various business operations activities from the various disciplines
within the Supply Chain
- support organization goals and metrics to align with Supply Chain priorities
- carrying out training sessions and workshops to guide relevant teams to meet
organizational goals
- troubleshoot ordering and fulfillment production issues

SENIOR ORDER MANAGEMENT COORDINATOR at MOTOROLA SOLUTIONS SYSTEM POLSKA
Nov 2019 - Dec 2020
- subject matter expert for the Order Management Team
- participation in system-related projects
- cooperation with software developers and other departments/regions
- provide training for the team and department
- taking part in processes transitions

ORDER MANAGEMENT COORDINATOR at MOTOROLA SOLUTIONS SYSTEM POLSKA
Sep 2017 - Oct 2019
- complete order management/order cycle for all internal and external
customers by performing various activities: order entry, change order process,
hold management in close cooperation with finance, credit, export control,
product groups, PM's, sales
- provide Sales support with regards to order management, customer queries

JUNIOR ORDER MANAGEMENT COORDINATOR at MOTOROLA SOLUTIONS SYSTEM POLSKA
Nov 2016 - Aug 2017
- customer order entry and change order process
- coordination of orders with other Supply Chain departments
- handling customer complaints

JUNIOR RECEIVABLES SPECIALIST at MOTOROLA SOLUTIONS SYSTEM POLSKA
Jul 2015 - Oct 2016
- prepare and send invoices to customers
- ensure Accounts Receivable processes are defined and documented
- monitor customer account details for non-payments, delayed payments and
other irregularities