Position: Assistant Product Manager
Category: Product Manager
English level: upper
Years of experience: 0


1. Trainee Project Manager | Scheduling Worldwide by 4 Service, Remote
August 2019 – September 2020
- Tracked project performance to analyze the successful completion of short and long-term goals. 
- Assisted project managers with tracking, organizing, and analyzing project financial information. 
- Supported project managers in managing schedules and milestones. 
- Recruited and oversaw personnel to achieve performance and quality targets.

2. Service Manager | IAMPM, Remote
September 2020 – October 2021
- Trained 2 less-skilled service workers on standards, efficiency, and conflict resolution for best-in-class customer service. 
- Worked with customers to educate and inform them on IAMPM's courses, effectively closing over 15 deals.
- Used industry expertise, customer service, and analytical skills to resolve customer concerns and promote loyalty.

3. Trainee Project Manager | Avenga Ukraine, Remote
December 2021 – September 2022
- Prepared and filed documents and collected data to track performance and efficiency.
- Supported Senior Project Manager in day-to-day functions. 
- Created invoices and reports for stakeholders on a daily, weekly, and monthly basis.
- Coordinated 10 small projects (from 1 to 20 developers).
I really like to communicate with people and analyze data, so I can be the most effective in the field of service management or data analysis.

I am also interested in product design and management. That is why I am taking a course in UI/UX design and product management. 

I hope to be a part of a company that makes a user experience better. If you are looking for a fast-learning and responsible employee, and my skills meet the requirements of your position, please contact me in a convenient way.