Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 11

1. Communication management module business processes, use cases, prototypes documentation
2. Business planning module business processes documentation
3. Internal audit module business processes documentation
4. Family social assessment information system workflows, business processes, system functional specification, user interfaces
5. e-Disability system business processes, data exchange documentation
6. Tax audit case management system functional requirements documentation
7. Human resource management information system functional requirements documentation
8. Risk-based audit selection system functional and technical documentation, use cases, testing plans, support in testing, and final introduction of the system
9. VAT refund system functional requirements documentation 
10. Unified income tax recordkeeping and pension contributions system functional requirements documentation, support in implementation and introduction of the system
11. Case management information system for registration of children Mockups
Business Analyst/IT Consultant/Software Developer with 15 years of extensive experience in designing management information systems, gathering requirements and analyzing data, designing business processes and workflows, performing business processes re-engineering and optimization, developing conceptual framework documents, defining user interfaces, developing functional/technical specifications, developing use cases, conducting post-implementation follow-ups, developing data exchange documents, assessing existing systems/databases/IT capacity and developing assessment proposals, preparing and conducting presentations, performing capacity building.