Position: Business Development Manager
Category: Sales
English level: fluent
Years of experience: 6

As a business development professional with 6 years' experience in software development and digital design services for private, government, and non-government leading-edge organizations, I've worked with Northern American, Western Europe, MENA, and Ukrainian markets. I've built a successful production department of 9 people covering their sales, client succession, people operations, and business process needs. Also, I have lived and studied in the USA and Germany.
04/2019 - currently
Primary current role - Department Leader
I am responsible for the process and people management of a separate department of brand & website design experts. While in this role for a year, the department has grown from 3 to 8 experts with an average COM of 60% to 85% and established career paths, design processes, and people operation processes.

Additional current role - Client Success Partner
I am working on engaging inbound leads and converting them into successful sales. While being a part of the Engagement team for 30% of my active work time for a year, I’ve solely generated an incoming sale for $202 000. After the client is engaged in collaboration, I am responsible for the farming process, including their satisfaction, retention, and upselling of our services. I’ve built our corporate client development journey while improving connected business processes using the design process methodology.

Previous role - Project Coordinator
As a project manager, I was responsible for completing the project and its scope, timeline, and budget. I communicated with the client and ensured their expectations met reality and aligned with the project plan. Coordinated the team's work and ensured they were on track with project requirements, deadlines, and schedules. Managed risks within the project and was responsible for reporting and invoicing the client. 

Previous role - Brand & Business Analyst
I worked on an analytical role in the projects of creating either branding or digital product designs. Analysed the current state of the client's business or product and created a plan for achieving their business goals. Conducted market research and analysis of competitive products, monitored market demand, and consulted the client on product launch issues. Helped define the brand or product values that fit customer needs using design thinking methodologies and developed brand or product strategies and directions. I wrote design requirements and created business process diagrams, customer journey maps, and informational architectures. 
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11/2016 - 04/2019 Legal Consultant & Business Analyst
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09/2016 - 11/2016 Customer Success Specialist
I am passionate about developing businesses and integrating prosperous production, customer engagement, and success processes. Currently, I am on a passive lookout for exciting and nonconventional job opportunities that would let me do a meaningful job while simultaneously providing a stable and healthy environment.