Position: Head of Lead Generation/Project Manager/Operations Specialist
Category: Lead Generation
English level: intermediate
Years of experience: 6


Responsibilities:
- Build and develop the direction of lead generation in the company.
- Management of team results in 4 offices in Ukraine.
- Management and optimization of work processes.
- Development of scripting system for employees' work.
- Development of training and motivation programs for employees.
- Implementation of gamification system for employees.
- Search and analysis of lead generation channels efficiency.
- Setting and controlling monthly KPI's.
- Development and optimization of financial expenditure system of the department. 
- Analysis of staff performance.
- Reporting to senior management.

Achievements:
- Built lead generation department in the company (300+ employees) from scratch.
- Initiated and implemented the opening of departments in 4 offices in Ukraine.
- Analyzed and determined 5 effective channels to attract potential clients.
- Built the ROI to 4-5.
- Increased the index of conversion of closing credits to 2% (in the RU direction), to 3% (in the PL direction), to 1,5% (in the ENG direction).