Position: Marketing Manager; Project manager
Category: Project Manager
English level: upper
Years of experience: 4

I am proud of successes in my projects (sales and client's satisfaction). 

Languages:
Russian
Ukrainian
English (B2)


Communicative skills:
Public speaking skills (scientific conferences, participation in educational marketing event as a speaker)
Negotiations skills (resolving conflicts with a clients, building partnerships)
Psychological skills (finding consensus with clients and staff recruitment)

Organization skills:
coordination of team work inside the project
organization of photo and video shootings
organization of group interviews
Assistant Manager 
June 2013 - August 2016

- organization of the economic part of the complex
- organization of maintenance department of the complex
- customer communication
- room reservation
- conflict resolution

Legal adviser 
March 2018 - November 2019
- answers to complaints from citizens
- implementation of instructions to ensure the activities of the regional council

Project Manager
January 2018 - up to now
- customer communication
- creating a promotion strategy and monitoring its implementation
- assignment of technical tasks to specialists (designer, copywriter, targetologist, technical specialist) with priority for observing deadlines
- resolving conflicts with a clients
- negotiating with partners and building relationships
- forming the legal documentation 
- performance as a speaker on an educational project

Top Project Manager
May 2019 - September 2019
- searching new employees
- interviews
- training and adaptation of new employees
- coordination and control of the work of managers
- job descriptions
- development of a methodology for the work of managers
- preparation of a speech and presentation of a leader's speech at educational events
- attending marketing events in order to attract customers and increase company brand awareness


HRM 
December 2019 - May 2020
- recruiting employees to all departments
- preparation of test tasks for applicants
- interviewing
- preparing an adaptation plan for employees
- job descriptions
- forming individual training and staff development plans
- organization of corporate events and team buildings
- control and ensuring comfortable working conditions
- accounting of necessary goods for the office
- collaboration with educational platforms and schools to recruit new employees

Head of online department 
May 2020 - January 2022

Site development heading
Coordination of contractors' work 
Recruitment
Participation in marketing activities
Building a personnel work system
Building the content department
Building a sales department
Support for the external services integration systems 
Control of the technical side of the process
Preparation of TOR for improvement of the technical and organizational side of the process