Position: Team Lead
Category: Project Manager
English level: upper
Years of experience: 4

Project: Development of Billing and CRM systems within electricity and gas domains (Megabillig, PromEnergo, SAP IS-U, 
UENS Energy| SAP PCR, Microsoft Dynamics)
for D.Solutions (YASNO)
Main project tasks:
• Business, Functional and Non-functional requirements elicitation, analysis and specification
• Conducting workshops and presentations for stakeholders
• Backlog management
• UAT sessions preparation and facilitation
Additionally:
• People management and mentoring
• Conducting interviews with candidates
• Participation in pre-prod activities
Current Project: Implementation of a convergent/multi services Billing and CRM systems (MaxBill solution) for YASNO 
(D.Solutions)
Main project tasks:
• Business and functional analysis/modeling of business processes (AS IS/TO BE)
• Project management. Preparing project documentation (project charter, budgetary, people planing). Risks analysis. 
Communication with vendors.
• Product management. Developing Strategy of MVP and the critical processes, coordinating development new feature, 
Fit and GAP analysis
• Quality assurance. Preparing acceptance test cases. Performing acceptance tests.
Project: Integration between a Billing systems SAP IS-U (Grids) and PromEnergo YASNO (For Business customers) 
within BizTalk (BUS Service)
Main project tasks:
• Business and functional analysis of customer’s demands, electricity and gas products according to the legacy 
systems.
• Project management. Preparing project documentation. Risks analysis. Communication with vendors.
• Product management. Performing gap analyses between planned and actual performance.
• Quality assurance. Preparing acceptance test cases. Performing acceptance tests
Head of BA/SA Unit
• Assumes primary responsibility for the successful implementation of the projects’ deliverables and activities;
• Ensures integration and coordination within the project team;
• Has the lead role in the implementation process and creates value for the customers through the effective support and delivery of expected solutions and products;
• Communicates effectively with clients to identify needs and evaluate alternative business solutions and strategies;
• Continually defines ways to increase customer satisfaction and deepens client relationships;
• Functions as a liaison for process, solution and product troubleshooting, investigating, analyzing solving and reporting software problems;
• Ensures timeliness of completed projects and implementations;
• Manages project budgets and ensures appropriate cost controls;
• Value creation for other employees through own effective mentoring efforts;
• Facilitates regular reports, reviews, and audits;
• Manages conflict resolution and escalation handling;

11.2019 to 01.2021 D.Solution (Yasno) Kyiv
Head of Billing systems Unit
• Business and system analysis of requirements – new features/projects and change requests;
• Eliciting and documenting requirements and features in AzureDevOps - EPIC, User Stories;
• Adding a description of a new feature or product change to a Confluence as structured text, tables, UML and BPMN models; • Working in a close collaboration with the Business Product Owner, Developers, UX/UI Designers and QA;
• Defining priorities and scope planning together with Business Product Owner;
• Analyzing alternate variants and edge cases to determine the impact, design adjustments, and/or mitigation plans;
• Tracking the progress of implementation;
• UAT acceptance testing;
• Conducting interviews with potential candidates to BA team.

01.2013 to 11.2019 lifecell (Astelit) Kyiv
Senior Configuration Engineer
• Administrative support of Billing: continuous deployment, performance tuning, OS and DB administration, troubleshooting.
• Billing system gap-analysis.
• Preparation of proposals for billing system upgrade in order to prevent fraud, issues with charging and issues related to integration with external systems.
• Stakeholders’ (marketing, management) requirement analysis for new features, feasibility study of necessary changes, new features presentation to stakeholders.
• Managing new requirements and change requests related to billing system.