Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 5

• Customer development was conducted with a lot of interviews and hypothesis testing. Thanks to this, the problems of the initial version of the product were identified, the long-term backlog and roadmap were described, and a completely new product design was implemented.
• Principles and scenarios for customer support were developed and a customer support team was built, which made it possible to speed up the processing of customer requests.
• Successful product launch (20+ products) at new markets/countries, including Spain, USA, India, LatAm, Australia. As a result – client's business growth.
• 5+ years experience as a PM/Scrum Master with strong QA (6+ years) background with focus on quick product delivery and problem solving;
• Managing 30+ members team (Devs, DevOps, QAs, BA, Designers);
• Up to 15 products in development/support in parallel;
• Requirements decomposition, writing functional/non-functional requirements for dev team, writing user stories, etc;
• Backlog management;
• Customer service strategies and SLA development;
• Building direct communication between dev team and client's partners in Ireland, US, Australia, EU, etc;
• Strong knowledge of SDLC;
• Running and sharing Scrum activities – stand-up meetings, sprint plannings, sprint retros, backlog refinements, etc;
• Worked with web-, mobile (iOS, Android) and desktop (Windows, Linux) projects; 
• Worked as a QA Team Lead with many projects in different domain areas (data recovery, printing, mobile payments, food delivery, taxi, etc)
Looking for opportunities as a Project or Product Manager in outsource or product companies to further develop my skills.