Position: Support
Category: Support
English level: intermediate
Years of experience: 1.5


L1 support engineer (1 year). 
   Has experience with:
- working with logs (UNIX systems);
- monitoring tools: grafana, zabbix, kibana;
- incident/problem management system;
- Jira;
- Jenkins ;
- Oracle DBMS;
- SQL queries;
- Sharepoint, Confluence.

Other experience & knowledge:
Linux:
- Linux theory (UNIX and Linux. System administration handbook);
- basic commands ;
- Bash/Python scripting;
- problem solving skills.
Networks:
- OSI model and TCP/IP uderstanding;
- basic network configuration and mechanisms understanding.
Python basic knowledge:
- python theory (Mark Lutz "Learning python 5th edition",  relevant Stepik courses);
- familiar with python documentation.
Oracle Database/SQL experience:
- building sql queries;
- Oracle Database user experience.
VirtualBox and VMware experience:
- multiple VM's installation and configuration;
- virtual local network configuration.
Familiar with: Docker, Git, CI/CD concepts, Agile/Scrum, cloud technologies.

Relevant Coursera courses:
1. Introduction to DevOps;
2. Introduction to Cloud Computing;
3. Introduction to Agile Development and Scrum.
I expect to have the opprtunity to solve interesting tasks that will help to enrich my knowledge