Position: Customer Success Manager
Category: Support
English level: upper
Years of experience: 2.5

14/05/2020-Current – Senior Customer Support Representative
10/09/2020-Current – Account Manager
      WOW24-7, Lviv
Achievements:
  • Day-to-day communicated with clients through various of channels; • Created and configured a system for scheduling a team;
  • Optimized several CRM systems to increase productivity;
  • Onboarded new projects to the team;
  • Built strong partnership with clients.
Experienced customer success manager, who confirmed ability to study fast and provide high-quality service to clients. Successfully promoted to the position of account manager and senior customer support representative within one year. Proficient in various CRM systems and MS Office. Gained powerful experience in communication with foreigners during studying abroad. As a Succuss manager developed and implemented a new pricing system. Looking to develop new skills in communication and advertising. Open to new challenges and ready to put all efforts into personal and professional growth.
Positions that are not relevant to me:
- Direct sales
- Support Engineer