Position: Support Engineer
Category: Support
English level: upper
Years of experience: 1.5

I'm a quick learner, thus, in a short period of time, I managed to efficiently resolve a huge amount of tickets. After showing good results, I managed to review my colleagues' tickets in order to provide the client with the perfect product.
I have 1,5 months of work experience as a support engineer. During this time, I was working on 2 completely different projects:
1. I was responsible for consulting clients via email, resolving different issues that might occur when using a product, and finding the most suitable decision for every client. It helped me to improve my written and verbal communication skills and also I have got some new knowledge in finances.
2. My work was related to data analysis and agriculture, I had to analyze information on the images according to specific client's requirements. Working on this project helped me to become more attentive to details.
I would like to develop in customer support: helping people is relatable to me. I intend to get a job where I can grow and, furthermore, bring some benefits to humanity. I'm also eager to work on the project related to something I have never experienced since I do like learning and improving myself.