Position: Customer Support Manager
Category: Support
English level: upper
Years of experience: 3

With a proven track record as a Customer Support Manager for two years and a Senior Lead Manager for one and a half years, I have honed my skills in providing exceptional support and managing multiple tasks efficiently.
I thrive in fast-paced environments, and my experience in Customer Support has equipped me with excellent communication and problem-solving skills, allowing me to handle various situations with professionalism and grace.

Throughout my previous roles, I have consistently demonstrated my commitment to delivering outstanding results. Additionally, my strong attention to detail and organizational abilities enable me to prioritize tasks effectively, ensuring deadlines are met and objectives are achieved.
I am highly adaptable and possess a proactive mindset, always striving to go the extra mile to exceed expectations. Furthermore, my ability to maintain composure under pressure allows me to handle high-stress situations with ease.
As support representative with 2+ years of experience, I have excellent interpersonal,
problem solving skills, ability to set priorities and ability to work in a team.
-B2C
-working in CRM
- HelpDesk/ Zendesk
- verification of clients
- communication via live chat, mails, incoming/out-coming calls
- complete a lot of complicated work reports 3 times a week
-resolving of different technical issues
- Consulting clients on blockchain projects
- Creating and maintaining a positive image of the company
- Helping users to achieve their goals in the most timely and high-quality manner
Dating