Position: Customer/Technical Support
Category: Support
English level: fluent
Years of experience: 5

UniSA (Italy) Educational Certificate in the management sphere.
Motivated Customer Success Manager and Community Manager with sufficient expertise. 
Stress resistant and easy to adapt. Know how to find and effectively work with information.
Effectively organized customers' requests in the LiveAgent helpdesk.
Conducted calls/meetings in order to train current team members and newcomers.


Certificate of English knowledge (DSUM)

- Experience using help desk software and remote support tools (GoToMeeting,
TeamViewer)
- Understanding of how CRM systems work (ZenDesk, Odoo)
- Metabase, JIRA, Linux, Windows, Photoshop.
- Good communication and problem-solving experience.
- Multi-tasking skills
- SQL, HTML, WordPress, PostgreSQL, API.

- Training new customer service personnel 
- Answering emails and phone calls
Interested in a real job. Don`t review fake propositions just for interviews.
Looking for a new experience in project management and support.