Position: Trainer
Category: Other
English level: fluent
Years of experience: 0.5


Product Trainer Lime/Li.me
- Conducted product training and first two
working weeks for new customer support
managers for American sharing electric vehicle
company Lime
- Created presentations, assessments, check lists
and reminders.
- Reported to partners
- Worked with quality department, managed
quality analyses and conducted coach sessions
and refresh trainings for customer support
managers to improve productivity and
customer satisfaction
- 9 groups during spring-summer 'hot' period.
- Had experience working with Zendesk, Jira, PowerPoint, Zoom, Google office