Position: Manual QA Engineer
Category: QA
English level: intermediate
Years of experience: 2


Software Test Engineer at Sunsoft (March 2021 – Current time)
Main domain: weltrade.com

Testing tasks of all types for fintech solutions and production issues. Focusing on financial instruments, trading platforms, payment services (Web and mobile), payment systems integrations, partner’s program, promotions, contests, loc

•	2+ years of practical (commercial) experience in software testing of web-based and mobile applications;  
•	Experience in Back-End and Front-End testing;  
•	Practical experience in GIT; 
•	Experience in the creation of test documentation (Test Plan, Checklists, Test cases, Bug reports);  
•	Knowledge of different frameworks (Scrum, Kanban);  
•	Practical knowledge of SDLC and STLC;  
•	Experience in using different types of testing and test design techniques;
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•	Reporting tool: Jira, YouTrack;
•	Platform: Ms. Windows;
•	Database: Ms. SQL (simple query constructions: select, insert, join, update);
•	Web technologies knowledge: HTML, CSS, JavaScript;
•	Test Case Management: TetsRail;
•	IDE: PhpStorm;
•	API: Postman, Fiddler
•	Other: Lokalise, Unisender,  

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IT Product Company "SunSoft" Customer Support Manager (February 2018 - March 2021)
 
•	Provide timely technical support to customers via phone, chat, email.
•	Collaborate with the development team on issues escalation.
•	Setting up of business processes of forex brokerage support for European and Asian regions.
•	Reporting, fixing and escalating technical issues and website bugs.
•	Analyzing and implementing new features on the website.
•	Participation in development of marketing trends, advertisement statements, introduction and  
•	Maintenance of existing and new products of the company.
•	Identifying errors on the company's website, manual testing.
•	Tracking tasks at Jira, RedMine (identifying errors, introducing new bugs)
•	KYC, verification of clients according to the rules of the company (prevention of possible 
fraud.)    
•	Prevention and detecting speculations with affiliate commission;
•	Controlling of inbound and outbound payments processing for various payment systems 
(credentials verification, compliance);
•	Communication with processing centers regarding payment declines and various errors (Visa / 
Mastercard, Privatbank W1, Webmoney, Yandex money, Perfect money, Qiwi, Skrill, Neteller payment systems in the Asian region: PayToDay, ExPay, Ngan Luong, local banks of various Asian countries