Position: CTO/Head of Engineering/Technical Delivery Manager
Category: Lead
English level: fluent
Years of experience: 11

•	Established SDLC for team growth (from 20 to 100 people) and business objectives (new SaaS platform development along with maintenance and development of current-gen platform)
•	Ensured consistency in the process and approaches by building and leading guilds-like leadership groups for each significant tech area (DevOps, Data, Architecture and Engineering, Business Analysis, Quality Assurance, Delivery Management, Front End)
•	Together with leadership group established multiple practices and processes (documentation, requirements and change management, DoD, DoR, code review, automation testing, continuous integration and eventually fully automated continuous deployment, feature toggling, monitoring/observability, IaC, SDLC and Ops metrics and KPIs: Deploy frequency, CFR, MTTR, Lead Time, Cycle Time, Team Predictability, PR stats, code coverage, pipeline run time, etc.)
•	Developed data-driven performance framework and utilized team health check to ensure team's performance and satisfaction level and trends
•	Won PMO award in “Program Management” nomination for setting up high-quality processes on the project and program level
•	Ensured BCP by team distribution, practices adoption, and proper documentation
•	Financial management (PnL, budgeting, and ensuring revenue, GM, and CM targets)
•	Staffing planning (ramp-up/ramp-down planning), participation in interviews (for management, leadership and technical (to some degree) positions)
•	Reached lowest voluntary attrition within a company for a large project
•	Reached “Exceed expectations” CSAT score for 5 years in a row
•	Balanced team efforts and objectives to satisfy all stakeholder needs
•	Managed escalations and overall team direction
•	Managed several growth and reduction phases, from 20 people up to 100, maintaining team culture, crucial knowledge, and engineering consistency
Commercial experience: 
15 years, including 6+ in delivery management and 8+ years in software development 
Professional focus:
- Project and program management; Agile, LeSS, SAFe, DAD, Scrum, Kanban; change management, crisis management, consultancy;
- Implementing CI processes; driving and adapting SDLC during transformation;
- Balancing team efforts and objectives to satisfy stakeholder needs; managing escalations and overall team direction