Position: Customer Support / Analyst / Business Analyst/ Recruiter
Category: Other
English level: upper
Years of experience: 2

For two years, I provided analytical services to such market giants as HP, Nike, Logitech (including subsidiaries), GoPro, Zound (Marshall), Maui Jim. Have a solid experience in Customer Support and Analytics
Ecommerce Senior Support Analyst

Served as a data coordinator for such giants of the European Asian and Atlantic market as Nike, HP, Logitech (as well as subsidiary brands such as UE, Logicool, Astro Gaming, Blue Microphones), Maui lim GoPro and so on.

Was a part of creating predictive analytics techniques, using data mining, and statistical modeling techniques to predict future customer behavior, such as which products they are likely to purchase or which marketing campaigns they are most likely to respond to.
Developed with the team so-called "Customer lifetime value analysis", which involves calculating the value of a customer over the course of their relationship with the e-commerce business. This can help businesses identify their most valuable customers and target them with personalized marketing campaigns.
Extensive experience working with an international team, frequent use of interpersonal communication
skills, and solving problems of various kinds for a global delivery team.

Created scrapers for successful data extraction from Amazon, eBay, Rakuten, Kaufland and Rue du Commerce.
Developed the guidelines for the team to ensure the correct use of software and web resources for information searching, scraping, and analysis.