Position: Customer Technical Support
Category: Support
English level: upper
Years of experience: 2

After two weeks of work, I trained new employees. Mentoring and staff adaptation was part of my job. I consider my main advantage to be a quick learner and a team player.
At the current moment, I have 2 years of experience in IT support, where I on a daily basis create tickets (which in general are bug-reports), communicate with customers by email/phone (є skill trouble solving, multitasking). 
2021 April  – 2023 July. - IT support engineer. Responsibilities: administrating and monitoring databases, data analysis, system issues troubleshooting, data fetching, clients support (work with system of data gathering)