Position: Product manager
Category: Product Manager
English level: upper
Years of experience: 2

Excellent customer service skills
 Management 10+ developers, QAs, Project managers
 Strong problem solving and analytical skills
 Creation of project documentation for dep.
 Experienced presenter of ideas to business owners;
 Experience in B2C related products (enterprise, e-com, mobile apps, gaming, healthcare, insurance, travel)
Product manager (enterprise e-com, game-dev) - 1.5+ years.
Project manager (travel, healthcare, insurance, enterprise e-com, game-dev, ) - 2+ years.

Experience in SaaS: Customer support - 5 years.

I’ve always been into communication, working with customers, resolve issues, and understanding the root cause of the problem.

For the past 6 years, I have been working in different positions (Customer Support, Senior technical support, Project Manager, Product manager) however all of them had one thing in common: high-quality troubleshooting and problem-solving.

I am driven by results, responsibility, and good teamwork.
My technical and communication skills, the ability to pick up new information quickly, and ambitions are what help me to be good at my job.

I am looking for a new challenge in a position where I can build customer relationships, analyze and improve processes, and contribute to growth.