Position: Customer support specialist
Category: Support
English level: intermediate
Years of experience: 2.5


McDonalds  Ukraine Ltd(2010-2012) –casier.
  *Experience work in team.
  *Knowledge of cash policy.
  *Working with documents of cash register.
 
PE Visa Service Centre( March 2012-October 2020 )-manager.
  *Communication with clients.
  *Working with documents.
  *Receiving and processing of documents for visas.
  *Knowledge of visa policy.
  *Training.
  *Training new staff.
  * Managing by  individual department.

PE Avanti VS(October 2020-December 2020)manager.
  *Communication with clients .
  *Preparation of documents for visa.
  *Management Facebook and Instagram pages.
  *Advertising of the company's services .
  *Recruitment for employment abroad .
  *Sale of insurance products, company services.

E-sell trading service (March 2021 -nowadays ) account manager.
  *customer support .
  *сustomer reporting.
  *work with QuickBooks  ,Google Sheet, Seller Assistant App,Keepa.
  *research on Amazon
  
Ispik Sp zoo .(May 2021 -nowadays)recruiter.
  *Recruitment for employment abroad .
  *work with Trello, ZCRM ,Google Sheet.
  * advertising