Position: Data Analyst (Excel, Power BI and SPSS) and customer Service
Category: Data Analyst
English level: fluent
Years of experience: 3


Role: Data Analyst/Entry officer (Remote)
Technologies: Excel, google spreadsheet, Power BI and SPSS
Tasks completed: Booked different client’s flight and equally responding to emails 
regarding enquires.  
Conducted various market studies on the newest development 
and informed management about it, which led to a significant 
rise in the company's income.  
Increased the company's monthly revenue as a result of the 
expense tracking report and system database records that I and 
the accountant completed on a regular basis.  
Carried out various analysis and data visualization power BI as regards to 
company’s sales and advice wisely. 

Role: Customer Services Rep
Technologies: Google Docs, Spreadsheet, Email and Excel
Tasks completed: Sorted out 90% of client complaints are handled in a customer
centric manner, with feedback from customers solicited via a 
Google form. 
Developed and presented a well-regarded presentation to over 
100 companies, among whom 60 signed on with our HMO as a 
result. 
Negotiates hospital tariffs and registered approximately 120 
service providers in accordance with NHIA standards; these 
hospitals are currently used to provide medical services to our 
clients. 
Launched the usage of an online claim portal for service 
providers to submit their claims in order to prevent problems 
caused by the manual process.