Position: L2 Technical Support | Integration manager
Category: Support
English level: fluent
Years of experience: 2

- English: B2-C1 (proficient knowledge, able to take job
interviews in English, successful competitions and experience of business communication with native speakers)
- Experience of developing own websites, good understanding of GET/POST requests and HTTP responses, data security
- Experience in setting up websites and servers: xampp, Apache, Laravel, hosting websites
- HTML+CSS (basics)
- PHP: Laravel, Composer, Artisan
- SQL: MySQL, Microsoft SQL Developer Tools
- Datadog, Grafana: logs, monitoring, troubleshooting
- Linux, Kubernetes: Prometheus courses
September 2021 - April 2022
sportbank 
L2/Tier2 Tech Support
Redmine: ticketing system 
SQL: database queries
Kibana: logs, API, JSONs
Grafana: monitoring bank's services and methods

May 2022 - now
Playson 
Technical Support Manager/Integration manager
Jira/Confluence: ticketing system
Grafana: logs search, API investigation, JSON usage
Datadog: monitoring
Communicating with partners through Skype and Slack, professional companionship, excellent problems resolving and assistance