Position: Program director or Project Manager
Category: Project Manager
English level: fluent
Years of experience: 6

Growth of the team with a pleasent atmosphere, good relationship with the client and increase of profitability
Operation manager with the focus on Business Intelligence, Big Data, Machine Learning and Artificial Intelligence, working with the end-to-end management of projects, taking care of the relationship with the client and leveraging new opportunities. Team of approximately 150 professionals.

Multi-client and multimarket performance in successful projects such as:

Broadband Intermittent Fault Troubleshooting using Machine Learning
Customer segmentation
Automatic reimbursement
Integrated portals with BI / BA
Commissioning engine
Process automation (RPA) + dashboards
Regulatory projects to provide unified customer data and others (high volume)
Many others

Main activities:

Definition of solutions, architectures and technical proposals
Cost estimates
Definition of Roadmaps
Cash flow forecast
Team sizing
Selection of professionals
Hiring suppliers
Contract analysis
Identify risks and define impact and mitigation plans
Resource allocation planning
Maintenance of team pyramids
Definition and supervisory of career plans, bonuses and promotions
Monitoring quality and profitability
Team management
Technical support for critical projects
Management of impediments and schedule
Keeping relationship and reports to customers
Team mobilization and follow-up for critical issues and follow-up
Reports for monitoring pyramids, quality, profitability, productivity among other aspects.
Taking part in decision and pre-closing committees (monthly)
Follow up and supervising creation of invoices and billing
Looking for big projects or program that make really make the difference, resulting on profit, better user experience, atmosphere or other important gains to the stakeholders and shareholders using traditional or emerging technologies and methodologies.