Position: Freelancer
Category: Support
English level: fluent
Years of experience: 8

I have accomplished a lot in various fields I have learned and fields I have worked with.
1. Best Customer Service Representative from Terrace Bar and Restaurant and Various Employee of the Month certificates.
2. Vice President of my Highschool ICT Club
3. Annual Best Volunteer for One Meal for One Child Club in helping poverty-stricken children.
4. Self-teaching Programming languages from Sololearn especially PhP and HTML others will follow soon.
Customer Service Representative at Terrace Bar and Restaurant
From 2015 – 2017 as Banquet Staff
	Increased the number of customers and their satisfaction level.
	Maximized profit through the increase of customer number and satisfaction level.
	Daily inventory collection for the managers.
	Take feedback from customers and other staff members to improve the quality of the restaurant.
	Collect daily, weekly, and monthly data and give updates to managers and staff members.
From April 2020 – March 2022 as Operations Manager
	Inventory collection with accuracy and precision.
	Feedback collection from customers and employees.
	Creating an Employee profile for each employee on the payroll.
	Implemented new strategies to improve day-to-day activities and services.
	Paid the monthly salary of all employees according to their created profile.
	Prepared and organized monthly meetings between the managers and the employees to improve upon the service we provide.

Data Entry and Transcription for Private Company (Part Time/ Night Shift)
From May 2021 – October 2021
	Provided complete, accurate, and precise data using SEO from various resources.
	Daily, weekly, and monthly content writing on various documents.
	Provide complete work on time with effective and efficient data.
	Avoiding unreliable sources and effective error detection in a given data.

Graphic Designer and Customer Service at Maraki Print and Advert
From March 31, 2022 – November 10, 2022
	Designed various business cards, banners, and calendars.
	Played a pivotal role in customer satisfaction.
	Collected daily sales reports.
	Designed and printed various hardcover books with perfect page order.
	Built perfect communication with various clients.
	Provided creative design ideas for colleagues and customers.

Currently, working as Independent Computer Technician and Remote freelancer based on Skills and Work Experience. I would like to improve my skills, if possible the best employee to be hired on every online platform and in person too.
My expectation is simple, I want the client to know that the service I provide is very effective and efficient and I want them to give me feedback on my work. Also, I would like them to give my service rating according to their satisfaction and also pay me according to the agreement we reach.