Position: Manual QA Engineer
Category: QA
English level: upper
Years of experience: 4


TOOLS
Salesforce, Salesforce Inspector, Workbench,  Data Loader, Azure DevOps, Jira, Confluence, Kibana, Grafana, RabbitMQ, Microsoft SQL Server Management Studio, Chrome Developer Console 


EXPERIENCE:  4+ years
SoftServe Business Systems. Kyiv, Ukraine (Sep 2019 - July 2022)
Project:  Customizable features on the Web-based Salesforce platform along with the Salesforce Mobile app for  Anheuser-Busch InBev (Belgium) - the world’s largest brewing company.
SoftServe. Kyiv, Ukraine (Mar 2018 - July 2019 )
Project:   Web financial solution - costing and pricing tool for DXC (USA) - the world’s leading IT services company.

RESPONSIBILITIES
- Participating in meetings with customers and offshore team members on a daily basis 
- Active participation in User Stories refinements and requirements analyses
- Estimating QA-related tasks
- Defining test priorities, test data, and test environments
- Writing and executing Test Cases for Web, Mobile and Desktop applications (including UAT testing)
- Conducting Test Cases peer reviews
- Preparing and executing Sanity checks in Production after releases 
- Preparing, prioritising and executing Regression Test Suites
- Defect reporting,  tracking, verification and resolution
- Demo (presentation of team sprint outcomes for customers at the end of  sprints) 
- Customer support duty (investigation, reproducing and validation of client’s issues in a strictly determined timeframe )