Position: Support, Customer support, Support supervisor, Salesman
Category: Support
English level: fluent
Years of experience: 4

During the work as Customer Support I have always had the best sales rate, or at least was among top-3 for years.
Many times was awarded as Best Employee of the months with extra cash.
During the work as Leatherman I've become a Master within a few weeks, which is extremely short term.
I was participating in setting a Guiness World Record in Wroclaw, 2018 when 7243 musicians gathered together to play Jimi Hendrix.
Finally, I never fall on the ground due to my perfect vestibular system, this is my actual superpower.
Currently I am a Support Supervisor / Tech Lead at EdTech company. I have been working with this company during the last 4 years and was handling positions of Customer Support Representative (2 years), Support Mentor (1 year, was teaching new employees the basics and secrets of successful work), also for 6 months I was a Team Lead for 7 people, however due to change of Company tree of subordination my position was accordingly changed to Tech Lead. Since February 2022 I remain on Support Supervisor role. My present tasks are monitoring the flow of work, be in contact with all the departments in my company to assure excellent communication between them and Support Dept., releasing updates for support, completing KPI for my team as Tech Lead, helping with most difficult tasks in the system, hunting bugs and reporting them in Jira, editing and improving manual guides Confluence, and many other tasks.
Before this employment I have had numerous expirienes in different fields of work, such as leatherman, gardener, musician, safety instructor, however I could not stay long enough there as I was studying History & Archeology at university at the same time.
Whenever I changed my job, it as never the same industry. Therefore, I am not afraid of something I've never done yet. Frankly, the bigger part of my expirience is working in Customer Support, so I can say that this is a zone where I can feel myself very comfortable.
I do not want to work with you if you do business with russia.