Position: Anti-Fraud analyst
Category: Other
English level: upper
Years of experience: 1.5


In my previous role as a billing and payment analyst, my daily responsibilities included conducting thorough examinations of payments, analyzing data, identifying fraudulent transactions, and initiating refunds based on my findings. On average, I handled 2000 payments and processed approximately 250 refunds per month. My main objective was to combat fraudulent payments and reduce the chargeback rate in relation to the total number of transactions. Thanks to my efforts, I successfully lowered the chargeback rate from 3% to an impressive level of 0.80%.

As a result of my accomplishments, I have been promoted to the position of project manager. Having demonstrated a consistent ability to successfully lead and finalize projects within specified deadlines I possess robust leadership, organizational, and communication capabilities that I can contribute to the team. My ability to collaborate efficiently with diverse teams and stakeholders ensures the success of projects. I have a high level of confidence in my ability to deliver exceptional results.
1. Onboarding and training - I expect to go through an onboarding process that introduces me to company culture, policies, and procedures. 
2. Supportive work environment - it's reasonable to expect a positive and supportive work environment where colleagues and managers are willing to help and guide. A healthy work culture promotes collaboration, open communication, and respect.
3. Competitive compensation and benefits like health insurance,  paid time off, and any other perks offered by the company.
4. Performance feedback - constructive feedback is vital for my personal and professional growth.