Position: customer support
Category: Support
English level: fluent
Years of experience: 2

2 years experience as a virtual assistant
Experience in Microsoft word, excel, power point, Social Medial, Linkedin, Instagram, Facebook, Zoom, Whatsapp, Gmail, Skype, Twitter.
I am ready to start working on a new project or join an existing one.

Available to learn quickly any new technology.

- Interesting project
- Learning something new
- Great team
I am currently a virtual assistant, and I am comfortable using Microsoft word, excel, power point, Social Medial, Linkedin, Instagram, Facebook, Zoom, Whatsapp, Gmail, Skype, Twitter. 
Responsibilities in my role:
•	Scheduled patients’ appointments and their follow-up.
•	Resolved patients concern regarding rescheduling, cancellations and refunds
•	Answering and routing phone calls
•	Coordinating patients and insurance payment batches with off-site billing department
•	Obtaining required referrals, authorization, insurance benefits and eligibility