Position: Technical and customer support services
Category: Support
English level: fluent
Years of experience: 3


In the beginning of my career I started as a customer support in a project related to the gaming industry. In that project I used to work with Helpdesk and Zendesk. 
Currently I am working on a fintech project as a customer support as well. And lately I have been promoted to a team lead position. On the new position I am responsible for managing the team of 10+ agents. 

In the nearest future I would like to try myself in Quality Assurance area.