Position: Customer Success Manager
Category: Support
English level: fluent
Years of experience: 2


Chat Operator ---> May 2015  - Aug. 2015 г. 
Teacher of English language  ---> Oct. 2019  - Aug. 2021

True Partners-- Customer Service Agent  --->Sept. 2021 - Dec 2021, + Feb 2022-Sept 2022
Payment Officer --->Dec. 2021 – Feb 2022

SKELAR-- Customer Service Agent--->Oct 2022- till today

WOW24-7 --Customer Service Agent--->Oct 2022- May 2023

-Responding to customer inquiries via chat, email, and phone.
-Investigating and resolving app-related issues, working closely with the engineering and the customer success team
-Upselling additional services to the existing customers & handling cancellation requests
I'm looking for sustainable remote part-time employment that will help me develop new skills that match my already earned competencies, fulfill my communication ambitions, provide career opportunities, and fuel personal growth. I'm service-focused, detail-oriented, open, and altruistic to people in need. I love working in the office, but I'm also used to working from home as a freelancer on my own.