Position: Customer Success manager
Category: Support
English level: upper
Years of experience: 3


Onees Tekstil, Istanbul – Custommer Support
NOVEMBER 2022 – AUGUST 2023
Key Qualifications & Responsibilities:
- Being in contact with customer for an any topic regarding order.
- Solving any customer's problem in production with companie asap.
- Immediately answer to customers mails/phone/video calls.
- Maintaining ongoing vendor relationships to ensure order accuracy, shipping deadlines
and product consistency. 
- Collaborating with customer service team members to ensure that customer orders are 
correct. 
- Maintaining a positive work environment giving exceptional customer service to any 
member or visitor. 
- Assisted clients with preparing and transportation of packages using DHL and FedEx 
courier companies. 
- Organizing all meetings with customers. 
Shik Blisk, Vinnytsia – Sales Associate 
JULY 2020 – SEPTEMBER 2022 
Key Qualifications & Responsibilities: 
- Developed wonderful client relationships that resulted in a high rate of client return. 
- Handled a variety of in-store tasks, utilizing my multitasking skills to achieve productivity. 
- Performed sales duties in busy department store, including POS, opening, closing, 
cleaning, stocking, facing, and product knowledge.