Position: Junior Project Manager
Category: Project Manager
English level: fluent
Years of experience: 0


Front desk manager, Park Hotel Golosievo, Kyiv
• Act as the face of an establishment and ensure visitors feel welcomed. Ensure
that employees are, at all times, attentive, friendly, helpful and courteous to
all guests and other employees.
• Manage the reception area, coordinate all front desk activities, supervise and
train the support staff. Maintain working relationships and communicates with
all departments. 
• Interact with customers both in person and over the phone, assist with
inquiries, handle and mitigate any guest complaints
• Compile reports for management, including occupancy reports and financial
information.
• Direct and coordinate the activities of the front desk, reservations, guest
services, and telephone areas. 
• Generate daily and monthly reports for front office department.
• Check cashiers in and out and verifies banks and deposits at the end of each
shift. Enforce all cash-handling, check-cashing, and credit policies.
• Operate all aspects of Front Office computer system, including software
maintenance, report generation and analysis, and simple configuration
changes.