Position: Head of Customer Success
Category: Other
English level: fluent
Years of experience: 6

Developed, implemented and formalized processes in Customer Success and Support teams. Mentored up to 20 trainees for different positions in a company. I have experience in choosing, implementing and adoption the use of new work-related software for my teams. I mentor, lead and nurture my teams and encourage them to do the same for our customers.
Experienced team manager in a B2B, SaaS product developing company. Skilled in people management, customer relationship building, customer retention, onboarding and training. Currently manage a team of 3
I would be interested to join a B2B product developing company.