Position: Business analyst
Category: Business Analyst
English level: intermediate
Years of experience: 5

Implementation & introduction MS Dynamics CRM
Providing the commercial quality system:
	product marketing, regimentation product portfolio;
	regulation the commercial  processes of company;
	data collecting, client segmentation, determine and setting the channels and rhythm of communication with clients;
	manage a client’s lifecycle ,creating and executing of loyalty program;
	coordination the sales staff accordingly B2B interactions rules;
	cross-sails management.
Implementing MS Dynamics CRM:
	elicitation, analysis, modeling and validation of requirements;
	technical writing (tasks, use-cases, users instructions);
	testing and customization MS Dynamics CRM;
	create and edit views, forms, dashboards, processes;
	providing user training and support.
Time to time sell the new products.
To become associated with a creative, technology-driven company in an environment that encourages innovate thinking, recognition and career development, where I can utilize my analytical, management, problem solving skills and gain further technical skills while enhancing the company’s productivity and reputation.