Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 5

Implementation of CRM system
Translation of CRM interface
Conduction of trainings (offline and online) for 250 users
Project management for new customers (gathering of requirements, adoption CRM solution for client's business need and implementation)
1. Merging of 2 companies (financial department): 
- data preparation, migration and validation between systems
- SOPs update and creation
- organization trainings for local key and end users for new systems BPRI-P2P, BI, MDG, SAP
2. Leading the process of Migration and implementation new CRM solution
- Consolidation and implementation new features based on local need.
- Data preparation, migration and validation from L-CRM to new one.
- Performing UAT test