Position: support engineer
Category: Support
English level: pre
Years of experience: 11

International Solomon University September 2007 - current time (academic leave)
Faculty of High Technologies
learning programming languages (Pascal, C ++, C #)

QA Start February 17, 2020 — March 12,
2020
Start IT
learning the necessary knowledge to get started in testing


Sql Basic on Stepick (Интерактивный тренажер по SQL)
In progress
Unipro December, 1 2021 - Today
Support engineer
•Software Consultation 
Testing new functionality
Checking for new versions
Receiving requests from customers for software refinement and bug fixes.
Checking requests for compliance with information, checking for basic errors.
Registration of applications\bugs for the development department

KnaipaPro July, 5 2020 — May
31, 2021
Support engineer\Team Lead
•Software Consultation (iiko)
Testing new functionality
Checking for new versions
Receiving requests from customers for software refinement and bug fixes.
Checking requests for compliance with information, checking for basic errors.
Registration of applications\bugs for the development department


MakeUp December 2, 2019 — March 2,
2020
Support engineer
•Accepting requests from company employees to finalize software and correct errors.
Checking requests for compliance with information, basic error testing. Registration of
applications for the development department•

KnaipaPro November 26, 2018 — October
16, 2019
Support engineer
•Software Consultation (iiko)
Receiving requests from customers for software refinement and bug fixes.
Checking requests for compliance with information, checking for basic errors.
Registration of applications for the development department

Mobizon May 29, 2018 — October 30, 2018
Support engineer
•Software Consultation
Traffic moderation
Registration of names for sending (Alpha names)

AIHelps February 4, 2014 — January 12,
2018
Head of Support Department\ Support engineer
•Setting up processes in the department
Introducing new processes to work
Software development and subsequent technical training, support, customer
consultation.
Checking requests for compliance with information. Registration of applications for the
development department
Testing new functionality
Error testing

VOKS September 11, 2008 — August
28, 2013
Support engineer
•Connecting new users
Hardware Replacement
Equipment setup
Network monitoring