Position: Customer Support
Category: Support
English level: upper
Years of experience: 1


2020 - 2021: Customer Support
Comprehensive customer support and consultations via e‑mail and live‑chats. Analysis and resolution of customer issues, handling customer refund requests, communication with other company departments.

2021 - 2022: Deputy head of the printing workshop
Printing of books in Braille. Experience in organizing teamwork in production.

2020-2022: Volunteer of the territorial defense support service
Provided consultations to potential contractors regarding service in the territorial defense. Provided information support to the unit, including contacting foreign journalists as part of interaction with the press service.

2022 - Present: Military
Joined military service from the first day of the war. Combat experience. Experience in organizing unit training. Experience in maintaining official documentation. Have the rank of junior sergeant, for some time I was a deputy platoon commander.