Position: Customer Success Manager
Category: Support
English level: fluent
Years of experience: 2.5


Possessing more than 2 years of experience as a Customer Support Representative and more than half year of being a Training Lead, working with Zendesk’s support ticketing system and Helpshift. I am proficient in the methods of solving and troubleshooting issues regarding gaming portal, analyzing and responding  to App Store and Google Play reviews, making reports on statistical data, conducting trainings, doing QA analysis of the project, holding meetings.
I am looking for a job which presupposes developing both my  professional and language skills, and will help to delve deeper into the management as well as technical aspects of the project.