Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 5


Objective: 
To secure a sales position in the IT industry where I can leverage my expertise in transportation logistics to drive customer satisfaction, negotiate favorable rates, and establish enduring client relationships. With over 5 years of experience in the field, I am confident in my ability to deliver results and make valuable contributions to the company's success.

Experience:

Sales Manager, Rona Transe, 2020-2023

* Sold transportation services from Europe to Ukraine
* Improved service quality by working closely with clients and addressing their concerns
* Successfully sold joint cargoes and separate cars to clients
* Built sustainable books of business and long-term relationships with clients

Customer Service Representative, DHL Express, 2018-2020

* Responded to customer inquiries regarding commercial cargo shipments
* Provided accurate and timely information to customers regarding shipping rates, transit times, and delivery options
* Addressed customer complaints and resolved issues to ensure customer satisfaction
* Processed customer orders and tracked shipments