Position: Technical support/ KYC specisalist
Category: Support
English level: upper
Years of experience: 4


Currency.com (KYC agent)
02.04.2021 - 09.03.2023
Main responsibilities:
- Onboarding of new customers according to KYC procedure
- Verification of identity documents
- Working with LexisNexis and SumSub databases
- Investigation of fraudulent activities in customers accounts  

Athena Security (BO agent)
12.08.2019 – 09.03.2021
Main responsibilities:
- Performing support of the project: reacting on alerts from client’s locations
- Creating and sorting datasets

Aviacontact (claims department agent) 
28.07.2018 – 01.08.2019
Main responsibilities: 
- Dealing with cancellation of air travel bookings and refund 
 calculation for clients
- Customer support (via mail and company CRM) 
- Business correspondence and communication