Position: Billing specialist, Junior billing manager, Billing Analyst
Category: Other
English level: upper
Years of experience: 1.5


I have been working as Billing Specialist for 1,5 years. 
I was responsible for:
- Engaging with clients through chat platforms, providing timely responses to their inquiries regarding payment issues, chargebacks, and other billing-related concerns.
- Handling payment disputes and work collaboratively with customers to resolve any billing issues, ensuring customer satisfaction and maintaining strong client relationships.
- Identifying inconsistencies in payment details and verifying payments
- Analyzing the current system and suggesting ways of its development and optimization
- Handling subscriptions
- Tracking and managing outstanding payments owed by customers, ensuring prompt and accurate invoicing and receipt of funds.
- Preparing and maintaining documentation related to billing activities, updating system records, and ensuring data accuracy.