Position: HR Lead, HRD, Head of HR, HRBP, HR manager
Category: HR
English level: fluent
Years of experience: 4

MA in Human resources and organization development
1,5 years of experience as Training and Development Lead and 3+ yers as Head of HR in high transactional customer facing IT product company with 700+ employees in multiple countries .
Designed, implemented and supervised full-cycle of HR processes, policies and procedures from scratch. 

Main outcomes/achievements
- 82 engagement rate
+ 40% increase in the popularity of the employer's brand in social networks
- 16% staff turnover 
- 80% of layoffs are not related to working conditions 
- 0 complaints about violation of rights by employees and government agencies
- 11 days average vacancy closing time
- average of 42 hires per month
Planned, developed, organized, implemented, directed and evaluated company’s human resource function and performance to support the continued growth and profitability.

    Acted as an advisor and consultant to the business on HR related issues.

    Developed, implemented and enforced HR policies and procedures that improved overall operation and effectiveness of the organization from scratch.

    Was in charge of managing, coaching and development of HR department team, including remote members.

    Implemented, monitored and responded to main HR metrics (employee turnover/retention rate, engagement rate, revenue per employee, recruitment pipeline, cost/time per hire, etc.)

Responsibilities included but were not limited to:

Strategy 
    * updated company mission, vision, and values;
    * redesigned company structure;
    * developed and executed HR strategy.

Processes
* recruitment 
* onboarding  
* offboarding
* workforce planning
* internal rotation
* referral program 
* performance appraisal 
* individual development plans and goal setting 
* HR analytics
* Employer Branding and PR
* regular employee researches (motivation, psychological climate, engagement, Rate360)
* social responsibility programs, corporate charitable foundation, environment-friendly initiatives

Other Duties
* Defined core company competencies 
* Designed job profiles		
* Automated main HR processes 
* implemented and controlled travel policy
* employees business trips
* HR budgeting and expenses control
* Comp&Ben monthly reporting
* benchmark researches

Product/project coordination experience
    * corporate IP (Bitrix 24)
    * external educational courses
    * managed creation of corporate videos
    * outsourcing Call Centre
    * change of workplace location
    * COO of OTA "Book&Trip” for 2 years
friendly, open-minded and proactive team, creative and innovative company, challenging tasks, opportunities for development.