Position: Junior QA Engineer
Category: QA
English level: pre
Years of experience: 1


IT Soft Development 
                   Period: March  2023- Now
                                            Position: Quality Assurance
                   Responsibilities:
                        -  Manual functional testing of Web applications
                        -  Mobile application testing (iOS & Android)
                        -   API testing (Postman, Swagge
                        -   Create and maintain test documentation (checklists, test cases, test reports)
                        -  Create and manage bug reports
                        -  Collaborate with other team members to achieve best product quality ASAР
   Company: CCIG, Kyiv, Ukr
                 Period: October 2022- March
                 Position: call center operator
 Responsibilities:
               -   customer service and technical suppor
               -   interacted with other team members, including technical specialists and managers in the CRM system 
      -  actively worked with the CRM system, registering and tracking client requests, ensuring accurate        documentation    and  transferring information for further analysis and resolution
               -    participated in testing and verifying the functionality of new CRM system before implementation