Position: customer support specialist
Category: Support
English level: upper
Years of experience: 5


I have been working in customer support for 5 years. 
I have knowledge in domains, DNS and CDN systems and hosting servers. 
Also, I know a lot about SSL certificates and their installation on different web servers and control panels such as cPanel, Plesk, Vesta, Apache, Nginx, IIS etc.

I have an experience in working with JIRA, Trello and Kayako ticket system.
I have been working as a Subject Matter Expert in our team helping other people in our company with their questions, tricky requests and issues which their customers face. 

I can work either during the day or at night.

I have an ability to learn quickly and have good communication skills.
I wish to develope my technical skills. I am willing to learn and gain new knowledge.