Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 4


•	Implementation and maintenance hotel and restaurants equipment. Maintenance and administration of Unifi Ubiquity Wi-fi networks.
•	Maintenance and administration of Microsoft Active Directory and related services.
•	Administration of the VmWare Virtualization System over 150 hosts.
•	Administration of HP and Dell Server Platforms.
•	Administration of Zabbix, Service Desk, EaventLog Analyzer, monitoring systems.
•	Administration of Services and Servers of the Corporation.
•	Administration Mikrotik Routers equipment.
•	Planning workload on computing systems, server platforms and operating systems.
•	Administration of the Zimbra Mail system.
•	Distribution of applications between specialists
•	Monitoring the installation of IT equipment by third-party specialists.
•	Organization of work of PBX, security systems, access control systems, audio-video equipment:
Installation and maintenance of the network control system U-Prox
Set-up and administration Hikvision video surveillance system
Installation and administration of the Asterisk telephone exchange
Ensuring network security (protection against unauthorized access to information, viewing or changing system files and data), security of interconnection.
Сertificates and Courses 
•	Premier hotel solution certificate «Digital television systems in the hotel»
•	Graduated the course of consultations on the program: Windows server 2012
•	Certificated MikroTik MTCNA (MikroTik certified networking associate)