Position: Customer support
Category: Support
English level: upper
Years of experience: 2.5


I have worked in a big company as an IT Support Engineer with internal users and was responsible for the following:
- maintenance and troubleshooting of more than 300 user desktops, laptops and periphery devices;
-Answering incoming chats, tickets, and emails from English-speaking users.;
- OS, network, applications support and troubleshooting;
- MS Office 365 applications set up and support;
- Work with CRM-systems