Position: Менеджер з персоналу, HR-менеджер
Category: HR
English level: intermediate
Years of experience: 2


My name is Darya. I'm from Odessa, Ukraine.

I was working in the retail for the last 4 years. It was my first job. When I came to it, I was a newbie.  I started from sales consultant. It took 1 year for me to grow up in this area. I became a store manager. 
My duties were:
1. to interview candidates
2. select candidates
3.recruitment
4. beginner training and adaptation
5. team motivation 
6. to organize successful operation of the store

I was run 2 stores at all. One of them was small and seasonal, with low traffic at winter and much higher at summer. That's why there wasn't a big team. Max 8-9 persons. My central purpose at this store was a high level of customer service. We had 
ratings every month with evaluation among all stores in Ukraine. I worked hard  to get the goal, so once my small store took first place in this rating.

In general, my team and I raised customer service in this store.

The another  one was a big store in the big mall. There was a big team, 14 -15 persons. There we had a high traffic and big sales. I ran into a lot of processes and 
recruited a totally new team

Now those stores closed because of war. I decided to get a job in the same area or something like this. I like to work with people, to teach newbies, to develop staff, to find their strengths and weakness and work with it