Position: Infrastructure & System Manager, Senior IT Account Manager
Category: DevOps
English level: fluent
Years of experience: 10

10 years in Apple, grown my experience from Steve Jobs and Rohn Johnson strategies to current days leadership.

Overseen the development with the partner Limonta Informatica Srl of the e-commerce marketplace for Eusider SPA, one of Italy's major commercial steel agencies, the platform ease of use made the acquisition of new orders from clients a simple task.

Overseen the deployment of 3 factories (Cesana, Misinto, and Melara plants)  infrastructure and networking with the partner Easynet SPA, to fully connect the MES system to the SAP S4/Hana ERP, having a seamless flow of data to be analyzed by the company's administration.
Sales Project Manager, EUSIDER S.P.A; Italy Apr 2020 – Oct 2021
Overseeing the development of the following projects:

• E-commerce platform
• Agent and sales commission app
• Coordinating the deployment of network and factories infrastructure
Administration responsibilities
• MDM administration
• Video conferencing administration
• Expense system administration
• Infrastructure and IS&T ticket coordinator
• Manage IT contracts and purchases

Responsible for IT infrastructure for the Eusider Group, maintaining and guiding
towards the best software and hardware solutions.

Account Manager, Apple; Milan, Italy — August 2009 - February 2020
Strategic business advisor role specializing in advising businesses in making strategic
decisions using the most intuitive, secure, and powerful products to leverage top
performance. Focus on creating new sales opportunities by cultivating relationships,
through & workshops and events in store. Organize planning meetings with clients of a
varying requirement to find out their needs and prepare & submit proposals built on
custom solutions.

• Management of key accounts
• CRM-SAP account management
• Presentation of new Apple products and solutions in events
• Team Workflow Strategy Optimization
• Customer Service Management
• Solution Engineering
• Ecommerce solution expert
• MDM solution expert

Freelance Consultant, Self-Employed; Milan-area, Italy — August 2008-Present
Freelance role focusing on helping clients achieve their business objectives by
implementing a variety of technology solutions. Determine client requirements,
presenting solutions to clients, train end users, monitor work progress, and maintain
client contacts. Focus on customer service, patience, and problem-solving.
I have built vast experience in IT Sales and would like to grow in a more tech-oriented occupation, my extended knowledge of technologies and how to apply them makes me flexible and adaptable to any situation.