Position: Technical Support Specialist
Category: Support
English level: intermediate
Years of experience: 1.5

I studied at Black Sea National University (Mykolayiv) and I have a bachelor degree in Computer Science and Information Technology. I am responsible, punctual, fast-trained, attention to detail. I have a great desire to work and increase my skills and grow up as a specialist. I have practical skills in SQL, HTML, XML, XSL, Jira.
I worked as a L2 Support Engineer at RaiffeisenBank

My responsibilities were:

• Resolution of incidents
• Development of loan agreement templates
• Administration of users of the Bank's system
• Product catalog administration
• Writing scripts to automate routine processes
Good environment, opportunity to grow as a specialist.