Position: Technical Support Engineer, SL3 engineer, Configuration Engineer, Junior DevOps
Category: Support
English level: upper
Years of experience: 6

- Supporting all over the world. ~2500 users (APAC, EMEA, America regions)
- work in overloaded team - 120-160% load, so obtained high level prioritizing skills;
- obtained ability to work under pressure;
- owned a process with lack of information;
- developed a plan for major change of access type renewal and successfully implemented it;
- make the complex IT structure migration process understandable for managers on different levels.
Operations/SL3 Engineer with 6+ years experience in support and configuration in the IT area, maintaining high availability for all of the services

Technical Skills:
Frameworks and Libraries: Swagger 
Databases: PostgreSQL, Oracle DB
Cloud: Amazon S3, EC2
Enterprise Systems: Tableau, Tibco EMS
Application Servers: Apache Tomcat
Configuration Management: GIT, TeamCity, Bitbucket, Jenkins, Maven, Docker, Ansible, Kubernetes 
Process and Methodologies: ITIL, Agile, Scrum
Monitoring and Event Processing: Geneos, Kibana, Spring Batch Admin
Programming Languages: SQL, Bash
Tools: JIRA, Confluence, MobaXterm, WinSCP, IntelliJ IDEA, ELK Stack, Control-M, DBeaver, GitBash
OS: Linux Ubuntu
Professional growth 
New challenges
Interesting projects