Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 0

In my previous job conducted trainings for new employees, more than 95% of them passed the probation period. Resolving clients’ situations. My ability to find a common language, listen to clients and analyze the situation allows me to avoid many conflict situations and restore customer's loyalty to the company.
Graduated as Business Analyst in the field of software development in IT-Academy. Graduate work: sommelier app–PROVINO. In order to complete the following project, I collect and analyze requirements. Prepared requirements documentation in Vision & Scope, Software Requirements Specification. I have knowledge of requirements modelling in UML and BPMN, business process modelling (DFD, Flowchart, EPC, IDEF0). Prototyping (Figma, Pidoco, Balsamic).