Position: QA Engineer
Category: QA
English level: fluent
Years of experience: 3

I started as a Customer Support Representative. Then I got promoted to Manual QA Engineer. 
I was the first QA Engineer on a project. I built a testing process from scratch, wrote and conducted test cases and scenarios, (Positive/Negative/Smoke/Regression tests), and created bug reports. 
I was fully involved in delivering processes and releases.
5+ years of experience in a Canadian SaaS company. 

2019 - December 2022
Working as a Manual QA Engineer and Project Manager. 

I have a strong understanding of the Software Development Life Cycle phases. 
I was fully involved in a development process of a complex product - Cloud Call Center Software. I was creating/managing and maintaining dashboards from scratch in Space as we transited from Phabricator. I took part in sprint and task planning, putting priorities, and delegating them. I helped with planning integrations with different CRMs so I'm familiar with such systems as Active Campaign, Pipedrive, Zoho, etc. 

I was creating technical tasks for developers based on UI designs/business requirements provided.

 I worked with the Support and Customer Success teams in order to build up the priorities list, and plan improvements to the system. 


- Creation and organization of Tasks in Space (JetBrains) via Scrum 
- Collecting requirements for new features 
- Managing Scrum Boards
- Planning and Creation of Feature Requests and Improvements 
- Tasks assignment and delegation. 
- Work within Agile Methodology to assist with the planning, management, and execution of application development
- Meetings 1:1 with developers 
- Working with support and success teams
- Managing QA Process, creating and delegating bug reports 
- Taking part in release planning 
- Helping with product planning 

April 2018: 
Promoted to Manual QA Engineer

- Experience with different types of manual testing experience
- Experience in analysis and testing of project documentation
-  Work in an agile team, understanding the processes in the team, interactions of roles in the team, and the ability to give a clear test result
- Participation in all Scrum processes including sprint planning, daily stand-ups, reviews, and product demonstrations.
- Experience in API testing (Postman, Insomnia) 
- Experience with bug tracking systems (Jira, Phabricator, JetBrains Space)
- Experience with AWS Console (RDS and EC2)
I'm looking for a job that will help to develop new skills and gain new knowledge. 
I'm expecting a company with established processes, a friendly team, and an interesting product.