Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 5

- Whilst working on claims on my previous position, I have saved about our whole department salary
- Created a pack of updated human-like auto-replies for our Support Team, resulting in Customer Satisfaction Rate increase
- Took part in development of Social Media communication tactics for a Financial Platform 
- Took the role of the Team Leader, and it went pretty decent 
- I am about to finish a course on communication tactics
Looking for a specialist with decent experience in Support sphere? Need someone who worked with SaaS products, B2C solutions, financial tools? Good news, you just found the one!

I am Andriy and I have been taking care of customers for 5 years straight now. Given my experience, you can be assured, that from a customer-oriented enthusiast I transformed into an expert with holistic views on the business processes. I learned how to balance and be profiting for company and clients mutually. Upon reviewing my CV, you can dig in the details of my career life and various tasks I succeeded in.

I am looking forward to getting an opportunity to become your teammate! Reach me anytime.
I would be happy to be given a chance to develop my managerial and leadership skills. I am always up to cooperate with colleagues from adjacent departments like Marketing or Development.  Minimized amount of corporate bullshit will be a huge plus. I am not able to take night shifts.