Position: Account manager, Customer Success manager
Category: Sales
English level: fluent
Years of experience: 4

I have a big work experience in sales and account management, dealing with native speakers from the UK and Germany.
Career summary:
Account-Manager
07.2020 - till now
German Centre "Ahrens & Schwarz", Ltd. Kyiv (Law firm)
-	Consulting German company owners, business managers via tel., e-mails regarding placing in a job of Ukrainian employees in Germany;
-	Interpretation at the meetings of the German chief executive with Ukrainian clients;
-	Preparation of documents for placing in a job in Germany;
-	Consulting German clients regarding marriage in Germany and Ukraine;
-	Preparation of documents for procurement of visas.

Sales Manager to English and German speaking customers
01.2019 - 06.2020
Apricot Global Ltd., Kyiv (Online-Farmacy)
-	Cold, warm and hot calling English and German customers;
-	Consulting them about the products and their use;
-	Sending the offers via WhtasApp, e-mails;
-	Order finalization;
-	Sales plan fulfillment.

Sales Manager
07.2015 - 08.2016
Hayat Estate Ltd., Kyiv (Real estate company (Turkey, Spain, Montenegro, Thailand real estate);
 
-	Calling and supporting new and existing Ukrainian clients;
-	Primary consulting of clients concerning real estate abroad (Thailand, Spain, Turkey other countries);
-	Selection and presentation of foreign real estate objects to the clients according to their interest or request;
-	Inviting clients to seminars, webinars;
-	Participation in exhibitions and seminars;
-	Monitoring of real estate market;
-	Weekly reporting.

Educational Training
SkillUp
Skills: Writing test documentation: bug reports (Jira), test plan, check-lists (TestRail), test cases (TestRail).
-	Manual testing;
-	Functional testing;
-	Regression testing;
-	Tracking systems (Jira, Mantis, Trello);
-	Basic knowledge in DevTools;
-	Test design techniques;
-	Basic knowledge in HTML, SQL;
-	Mobile App Testing.
Now Iʹm eager to join international projects, where I can develop myself as a Account manager or Customer Success Manager in IT branch using English and German languages.