Position: Customer/Technical Support
Category: Support
English level: fluent
Years of experience: 1

- Providing service to clients from more then 50 countries;
- Resolving up to 30-40 active cases per day;
- Working on 3 different time schedules with extended work hours
- Accomplished customer support professional (1 year of experience);
- Strong background in English language (Bachelor's degree);
- Extensive experience in CRM database usage;
- Polite service conduct and great conflict resolution skills;
- Experience using several chat solutions;

With a knack for quickly grasping technical aspects and being agile, I am highly dependable in delivering excellent customer service. My sincerity and politeness are key attributes, combined with ability to work both in team and on my own.