Position: Support Engineer, Operations Team Member, Customer Success Manager, Technical Support Engineer
Category: Support
English level: fluent
Years of experience: 7

-used to be a team lead of 7 people on different projects twice
-closed a sale for $45000. Was leading that client from the moment of presentation of a product to invoicing, logistics, filling all the compliance documentation and negotiations with the manufacturer
-got a certificate about successful completion of Linux administration course
Worked in following projects: high frequency trading (fintech industry), VoIP communications, real-time web engagement project, e-comerce online store.
Relevant experience:
- b2b and b2c sales and support
- CRMs (Jira, Bitrix 24, Pipedrive, Asana)
- knowledge of Amazon, Ebay logistics and sales
- PayPal, Off-Amazon Payments, ACH, Credit Cards
- technical support (configuration, guidance and assistance)
- strong troubleshooting skills
- QA skills such as planning and preparation of test documentation (test cases, test plans, checklists, bugreports)
- e-commerce online store management
- leadership skills (used to be a team lead)
- basic linux administration knowledge, server management
- AWS instances (basic experience)
I am open for interesting projects