Position: Manual QA Engineer
Category: QA
English level: upper
Years of experience: 1

Among my achievements are: 

– Practical extinction of client requests for plugins’ usability after I detailed plugins’ features descriptions in documentations and created screencasts on their use.

– Contributed to the Checklist plugin's success by changing its UX (and as a result -UI): made previously hidden functions visible & added quick access to them; logically organized plugin interface into functional blocks.

– Contributed to the plugins’ development by analyzing clients’ requests, evaluating the importance of existing plugin features, and discovering the need for new ones. Also, I’ve hastened the addition of new features by converting clients’ requests into understandable user stories.

– Led to a decrease in customer requests by ensuring plugins’ compatibility with different browsers, operating systems, and versions of Jira Server, also paying attention to their security.

- Acted as the main point of contact with auditors for SOC2 certification.
ISTQB-certified Manual QA, adept at defect finding & simplifying complexities, with a keen focus on key aspects & project goals 

During the last year, I have been working  as a Jr Manual QA with Scrum Master role for a product software development company, that develops plugins for the Atlassian platform, helping to improve performance, reporting, and data management processes.