Position: Customer support
Category: Support
English level: intermediate
Years of experience: 2

I was the best salesperson in my team .l’ve developed good communication skills and it boosted my confidence.l’ve also improved typing skills,speech and the use of a computer
I worked as a sales agent for an American based merchant cash advance company as of 2019 February to 2020 November.l was an outgoing phone operator .We lend money to high end businesses which they would pay back in a specific period of time.

I also worked as a customer service  agent as of December 2020 to October 2021 at a Master call company. ln that position l helped clients with questions about our products,thus including incoming and out going payments and the use of payments and the use of the services as a whole. I also resolved  customer questions or complaints via emails and calls .During this time l  gained experience in softwares like CRM , confluence, service desk ,Jira,and other softwares.
I want to be part of a growing team .l expect to learn new skills and mostly to improve myself as an individual.l also want to be part of a team that has vision.My goal is to be part of the team that will impact the world in a positive way.