Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 1.5


Experience in Customer Support (Tier 1-2 Support) in the field of cryptocurrencies - 1.5 years.
Tools: Zendesk, Trello, Google Sheets.
Communication with clients by e-mail, in Telegram (in groups and private messages), social networks: Instagram, Twitter. Creation of a database of templates and instructions suitable for each client situation.
Languages: Ukrainian, russian, English