Position: Technical writer
Category: Other
English level: fluent
Years of experience: 5


Testing the product and describing its work in documentation (Umbraco). Redesign of the product web pages. The blog - release notes. Developing the product's ActiveCampaign. Composing tooltips and app-cues for the product. The product site builds (Jenkins). The product and site localization (German, Russian) using OmegaT. Bug tracking in Jira. API documentation. Site content. Translating articles into German for marketing purposes.
The product API documentation - OpenAPI, Stoplight Studio, testing API with Postman and VS Code.
Additional tools: Git, Jira, Azure DevOps.
Preparing texts for presentations.

Website markup : html, css, xml, bootstrap. Cross-browser manual website testing, as well as bug fixes. Bug reporting in Jira. 
• Cross-platform testing of drivers installation and configuration on Windows, macOS and Linux. Using Drivers with 3d party tools, establishing a connection to the dbmses and retrieving data. Describing these processes in documentation. Marketing. Database development: SQL queries, scripts for creating databases. 
• User support via TeamViewer, Skype and Support Zone in English, German (IT)
• Writing announcements on company forums, news, articles for marketing department and blog, press releases. Participation in online conference , preparation of the technical presentation in English. Copywriting and site pages translation into German. Negotiations. Proofreading.
• Issues solution.