Position: Dispatcher
Category: Support
English level: upper
Years of experience: 1

Bachelor
Forestry and horticulture
Uzhhorod National University
2012-2016

Incomplete higher education
Mathematics and computer science
Rivne State University
2011-2012

Skilled worker
Computer set operator
Rivne Center for VET Service and Design
2008-2011

Secondary education
Zdovbytska Secondary School of I-III grades
1999-2008

Certificate
Logos IT Academy
Web development course
Dispatcher (remotely) Aug. 2021 - Sep. 2022
OMG Appliance Repair, USA
American company, communication on English.

Receiving incoming and make outgoing calls. Communication with clients in text form.
Placing orders and resolving conflict situations.
Construction of the route for the technician to fulfill the orders.
Control over the timely execution of orders.

Content manager (remotely) May 2020 - April 2021
Prom.ua, Lviv
Filling in product cards on the site, product description, image search. Connection of advertising on platform Prom.ua.

Waiter Dec. 2019 - July 2021
Show bar, Lviv
Guest service. Order acceptance and calculation.

Web developer (remotely) Nov. 2018 - Aug. 2019
Shopping Cart Elite, USA
Website page design. Layout of web pages using: HTML, CSS, WordPress, OpenCart.
Creating plugins using the JavaScript programming language.

Site Administrator (remote) Feb. 2014 - March 2018
Skrynya.ua
Site administration via WordPress.
Income reporting.
Communication with site users.
Writing articles for the site.
Moderation of works and their publication on the site.