Position: Support Engineer, QA
Category: Other
English level: fluent
Years of experience: 5

English (C1), good communication skills, handling issues with 'difficult' customers, international assignments, experience in real business cases as well as technical knowledge. 
The most valuable skill that I learned as a support -  is to be able to figure out the most difficult stuff and explain it to your customer in short period of time
5 years of experience as a Technical Support/QA  for Customers based in Europe, UK, US, Asia, Africa via e-mails, chats, phone calls, web sessions, and on-site assistance (US).

Strong technical and soft skills - solving urgent issues, providing ETA and updating Customers accordingly.

Fluent written and spoken English.

Experience in writing technical specifications based on Customers' business requirements (use-cases), interoperability projects.

Collaboration with QA/Development teams, reporting bugs, and suggesting enhancements to the Product.

I'm driven to be a part of a qualified team of specialists and great people. I will be happy to share my work enthusiasm with the team and provide the best support to the Customers.
I'm driven to be a part of a qualified team of specialists and great people. I will be happy to share my work enthusiasm with the team and provide the best support to the Customers.
As well interested in QA