Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 1

— Presale time course at IAMPM
— Project management course at Hillel IT School (Dec
2021 – March 2022)
— 1 year in volunteer project management (kids camp,
a small group of up to 10 people) 
— Read “The Scrum Guide” and “Scrum&XP:
from the Trenches”
— Reading “PMP Exam Preparation 8th
edition”
— Html/css course (Udemy)
— 1 year of English E-way courses
Sales Manager at InterCode (11 months)
(October 2022 – Till now)

— Search for potential customers on Upwork and LinkedIn
— Initial contact with the client
— Negotiation and cooperation with clients
__________________________________________________

Risk Management Representative at Namecheap (10 months)
(December 2021 – September 2022)

— Processing phone calls and unauthorized charge reports via phone 
— Processing hacking claim incidents and account access issues via tickets 
— Processing transactions, Stripe chargebacks, PayPal disputes
— Working with Trello and in Admin Panels
__________________________________________________

Account Manager at Johnny Freight Brokerage (3 months)
(August 2021 – October 2021)

— Providing customer satisfaction
— Every day calls with the customers or texting via email
— Signing contracts with the customer and carrier
• working remotely or office in Chernivtsi
• long-term projects
• working in a product company would be preferable but is not a must