Position: Project Manager
Category: Sales
English level: fluent
Years of experience: 0

I have successfully completed SoftServe Academy course
.NET SERVICE ENGINEERING
SoftServe IT Academy - SoftServe
YR № 11617/2023
Junior Software Engineer
SoftServe
Dec 2021 - Apr 2023 (1 year 5 months)
Taking part in upgrading and delivering products for different clients.
The main responsibilities are:
- Update client's databases (MSSQL and Oracle)
- Working on developing/improving CI pipelines in Azure DevOps
- Refactoring and troubleshooting
- Daily communication with the customer
- Writing documentation
- Training newcomers

Year and a half of total experience in different directions such as DBA tasks, DevOps tasks, and a lot of communication with customers from different countries. Have a good knowledge and understanding of databases (Oracle and MSSQL). 

I speak Ukrainian, English and Japanese.

Was involved in technical translation activities for half of year. 

During my work experience I’ve demonstrated the ability to communicate effectively with team members, clients and stakeholders, providing excellent customer service, with a focus on building strong relationships and exceeding customer expectations. Have no problems with adapting to changing circumstances and maintain focus on priorities.
After such an experience, it would be interesting for me to switch into another field of occupation and find something that requires more communication.