Position: Delivery manager \ Project Manager
Category: Project Manager
English level: upper
Years of experience: 11

More than 10 years of experience in business analysis and project management. Wide experience in the fields of telecom, retail and loyalty. 
Above 20 big projects were implemented in different areas: e-Commerce, CRM, self-service, reporting, integration with external systems, api development. 
Understanding about front-end <-> back-end development.

Experience in as: project manager (PMBoK, Scrum, MS Project), business analyst (BABoK, UML, BPMN, Balsamiq, Confluence).
As a PM \ Delivery:
- Holding staffing and onboarding processes for newcomers
- Supervising and tuning up SDLC processes
- Setting up and tuning agile and engineering metrics for EPAM teams
- Controlling the delivery process
- Managing and controlling RAID list
- Controlling project budget
- Building up reporting processes for all projects
- Setting up program governance meetings
- Work with team motivation/morale, etc., attrition tracking
- AWS Certified Cloud Practitioner

As a system analyst:
- Analysing Business \ System Requirements in Telecom field
- Designing system requirements (UML, BPMN)
- Preparation mock-ups (Balsamiq)
- Preparation presentation and Demonstrations for Customer
- Negotiation and approve Requirements
- Hold E2E test process
- Provide handover for production support
Customers who are open to changes. Loyal management. 
Product company.