Position: Account Manager
Category: Other
English level: fluent
Years of experience: 5


Accomplished Account Manager with good experience in delivering exceptional client service and driving revenue growth. Proven ability to build and maintain long-term relationships with key clients, understanding their needs, and providing tailored solutions. Skilled in strategic account planning, cross-selling, and upselling. Committed to exceeding client expectations and fostering mutually beneficial partnerships.
Experience:
- Successfully managed a portfolio of 100+ key accounts, consistently exceeding sales targets and revenue goals.
- Developed and implemented strategic account plans, identifying growth opportunities and customized solutions to meet client objectives.
- Regularly engaged with clients to understand their evolving needs, address concerns, and provide proactive support and guidance.
- Collaborated with cross-functional teams, including sales, marketing, and customer support, to ensure seamless delivery of products and services.
- Led contract negotiations, renewals, and upselling initiatives, resulting in increased revenue and expanded business opportunities.
- Conducted regular business reviews and performance analysis to track account health, identify areas for improvement, and present insights to clients.
- Acted as a trusted advisor to clients, offering industry expertise, market insights, and innovative solutions to drive their success.
Skills:
- Strong relationship-building and communication skills to connect with clients at all levels of the organization.
- Exceptional problem-solving and decision-making abilities to address client challenges and identify win-win solutions.
- Proactive and client-focused mindset, consistently going above and beyond to deliver exceptional service.
- Proficient in account management software and CRM tools to track customer interactions and manage sales pipelines.
- Solid understanding of market trends, industry dynamics, and competitive landscape to provide valuable insights to clients.
- Collaborative team player with the ability to work effectively across departments and influence cross-functional stakeholders.
Education: