Position: Senior Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 8

• 3x winner of the 'Most Valuable Team Player' award at Citibank, as determined by peer nominations (40+ colleagues).
• Led the creation and further management of 100+ business-critical process automation tools improving accuracy by 95% and reducing errors by 80%.
• As a Lead BA, launched a digital onboarding application for 10 countries (Asia and Europe) in 7 months, simultaneously delivering other projects for clients in the USA and Canada.
• Co-managed a non-profit helping startups in 2017-2020
For the last 8 years, I worked on the development of a range of applications (from client onboarding to P&L and Risk) for global banks such as TD, HSBC, Citi and UniCredit, where I have been recognized for my desire to provide exceptional client service through my energy, enthusiasm, and initiative.

At TD I was working on integration of Risk department of a US bank (largest M&A transaction for the bank to date) - specifically responsible for data requirements.

In my latest role at HSBC, I have successfully launched a digital onboarding application in 10 countries and achieved a 12-hour time-to-market feature delivery through the promotion of Agile and Scrum. I have also improved conversion metrics for new users through my work with UX/UI designers, and streamlined capital market and regulatory reports, saving 140 hours per month for the Product Control team.

In previous roles at Citi and UniCredit, I have delivered numerous major application releases and company-scale projects, and have been recognized as the most valuable team player multiple times. In addition to my technical skills, I am also skilled in relationship building, as evidenced by my ability to maintain strong partnerships with stakeholders.

I am also highly educated, holding an MBA from Kozminski University. I am also certified Professional Scrum Product Owner and have completed courses in Java, Web UI Development, SQL.

In addition to my professional experience, I enjoy serving a community: been a career mentor for students, and co-managed a non-profit startup organization.
Currently based in Canada. Open to full-time, short-term or part time projects.