Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 2


In my experience as a customer support, I was able to effectively use Zendesk and Hubspot CRM for Emailing, Live Chatting, Customization, Data Vitualization, Support automation, Framework Report, Social Media Integration and Community Engagement and Trello to Track projects.

Always positive about managing, resolving crisis and leading teams for successful project
execution.

My ability to carry out Day and Night Shift/Task successfully is also highly commendable.
Honesty, Integrity and Open-mindedness to keep learning and innovating are what I
highly prioritize as core values as this helps me to collaborate with my team, manager
and senior management to achieve the goal of increasing the Customer Lifetime Value
(CLV).