Position: Chief Technical Officer
Category: Lead
English level: fluent
Years of experience: 11

As Chief Technical Officer, I successfully implemented various practices and provided extensive training to my team, achieving the following:

At the Edge Between Tech and Marketing

- Introduced Delivery Management to improve customer experience, reduce sales lead delays, and increase presale stage conversion.
- Created an R&D practice and marketing campaign framework, coupling them for an iterative research approach.
- Collected business knowledge and improved business analysis expertise to enhance delivery phase performance.

Technology, Engineering, and Management Culture

- Implemented Technological Strategy and Vision.
- Established Personal Development Plan Guidelines and hard skills knowledge matrix, and seniority matrix to assess expertise and maturity.
- Introduced Project Management and conducted training sessions.
- Assisted with a few M&As to unify management and software development culture and practices.

Sales and Marketing

- Improved commercial proposals and increased account margin by implementing Account Portfolio Management.
- Managed the Architects and Tech Leaders team to establish and spread best practices.

Data-driven Management and Financial Transparency

- Implemented data-driven management and increased financial transparency.
- Improved efficiency and eNPS through automation and integrations.
- Implemented a knowledge management system.

Security and Compliance:

- Assisted with implementing ISO 27001.
- Provided consulting services regarding the BYOD device policy.
- Overall, my team and I achieved improved customer experience, efficiency, and financial transparency, maintaining a competitive edge.

At QArea:
- Supported and participated in appraisal:
 CMMI Level 3 (Cred ID: 32381) - 2018
 ISO 27001 - 2019
- Established and conducted recurrent learning sessions for Developers, Sales and Recruiters.
- Developed guidelines documentation for Engineers, Sales.
- Established and developed Personal Development Program.
- Maintained steady growth from 250 to 300 employees.
- Implemented ERP system for cross-department collaboration and established a foundation for further company growth. Continuously improving UX to reduce operational overheads.
Engineer and manager with 18+ years of success (and failures, of course), produced more than a dozen products, among them are B2B digital transformation projects in Healthcare, Greentech, Media, and Edtech domains, and web and mobile applications for the US and Europe markets.
Executive MBA 2022 Quantic (US) graduate.
Practicing and mentoring lifelong learning. Kanban Coaching Professional, Enterprise Agile Coach.
I don't have any specific expectations or needs.