Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 2


I have experience as a customer representative at a pharmaceutical company where we sold and sometimes prescribed drugs.

My responsibilities included:

1. Providing customers with prescribed drugs and explaining how to take them as per their prescription.
2. Regularly checking the expiration dates of all drugs to ensure expired products were not on the shelves.
3. Issuing receipts to customers for returns or refunds.
4. Maintaining a polite and respectful attitude when communicating with customers, even in challenging situations.

As a customer representative, I value the importance of active listening, patience, and always being prepared to assist with any concerns or issues that may arise.

I have also had the opportunity to work with different companies throughout my career.