Position: QA Engineer (manual, automation)
Category: QA
English level: upper
Years of experience: 1

Besides performing the technical tasks expected of me, I also took the initiative to improve cross-departmental communication, documentation, and scheduling. I became a QA representative in a hosting company promptly after employment and grew into a team leader position during my previous employment, where I meaningfully improved the results of my team and company revenue. Also, I created several charity projects.
QA Engineer, (Sep 2022 – Now)
Projects: Joyn.de, Petstore, Conduit.
Using different types of testing to explore the product, functional and non-functional testing, creating tests in Postman, and managing Jira and Testrail. Creating testing documentation from scratch. Performed the Scrum-Master duties for a team of 6 engineers.

Technical Consultant, (Aug 2021 – Jul 2022)
Setting up CRM systems, working spaces, dashboards, and task managers from scratch according to business requirements.
Setting up integrations of CRMs, task managers, emails, telephony, and other tools according to technical requirements, and communication with contractors, if necessary.

Project Coordinator/Product Manager, (Mar 2021 – Jun 2021)
Managing multiple projects and teams using Jira and Notion tools, building roadmaps in Jira. 
Creating product competitor and UI\UX analysis, website manual QA.
Writing the projects’ internal technical documentation and user-friendly guides for customers, creating the knowledgebase structure for the proxy software.

Junior DevOps (May 2020 - Mar 2021)
Server performance monitoring (Zabbix), .htaccess and config files management, maintaining virtualization environments and containers, issue triage, and documentation. Using SQL queries and Jira for investigation purposes. Creating the internal procedure guides, analyzing the long last issues to provide the solution.

Hosting QA Analyst/Tech Support Rep (Dec 2018 – May 2020)
Providing detailed QA reviews for chats and tickets based on departmental standards. Offering recommendations regarding training for CS under review.

Managing DNS records, CMS debugging (mostly WordPress, but also Magento, OpenCart, Joomla, WHMCS etc), managing MySQL databases, analyzing email headers and bouncebacks. Managing DNS records, cron jobs, backing up, restoring/transferring content, checking the server logs for suspicious activity, managing security features etc.
Maintaining basic knowledge of HTML, PHP, CSS.
Making clients feel cherished, understanding their concerns, and educating them.

Team Lead in Translation Agency (Oct 2016 – Dec 2018)
Managing a team of 20 interpreters, assessing and optimizing their performance and skill development. Maintaining internal KB.
Passionate about Web development and infrastructure-heavy projects. I prefer opportunities with clear goals and a supervisor willing and enabled to provide guidance and feedback, which will allow me to prove myself and extend my expertise. No sales, please, thank you for respecting our time. I'd appreciate feedback and a 'transparent' manner of communication.