Position: Head of the project, company, sales department.
Category: Sales
English level: upper
Years of experience: 11

Limpid PRO
Launched sales in Ukraine, hired and trained 8 sales managers, set up a CRM system, IP telephony, developed a KPI system, a sales plan, created training documentation for managers and described the structure of the sales department.

Vitagramma
For 5 years, I have built an affiliate network with 289 partners in 5 largest cities of Ukraine (Kyiv, Dnipro, Kharkiv, Odesa, Lviv). More than 3.6 million clients throughout Ukraine.

Chenal Management Group LTD, (USA) 
For the period of my work in the company, I completed 20 projects. I worked with projects with total value from 300,000 to 1.6 million $
Head of sales in "Limpid PRO" Ukraine. (CRM, ERP platform, SAAS for car services)
From February 2022 to February 2023
Responsibilities: 
• Hiring and onboarding of sales managers.
• Development of training materials, CRM management rules, reporting system,  KPI system,  sales plan.
• Setting up CRM (Pipedrive), building sales funnels and sales stages.
• Settings IP telephony for sales managers.
• Monitoring the work of managers, eavesdropping on calls sales managers, working out errors with managers.
• Helping the team in negotiations with clients.
• Daily, weekly, monthly reporting on work results.
• Collecting feedback from customers about the platform for the development department.
• Testing new functionality, finding and describing bugs, participating in platform improvement brainstorms with the development team.
• Work in Google Sheets, Clickup, Discord, Confluence, CRM Pipedrive.
• Control of payments.

Со-CEO in “Vitagramma”, city Kyiv (Medtech, e-commerce, marketplace, B2B, B2C sales)
From March 2016 to December 2021. 
Responsibilities: 
• Work with documents (contracts, monthly/quarterly/annual reporting on the company, P&L statement, registration of LLC and sole proprietorship).
• Participation in the development of the site, writing terms of reference, testing, upgrading.
• Work in a corporate online service for collaboration with DevOps and project management of “Wrike” and “GitLab”.
• Linking up and work with the payment system (LiqPay).
• Recruitment, training, personnel management (sales managers, accountant, e-mail marketer, call center, lawyer, content manager, record manager).
• Creation of a sales department (B2B, B2C), call center, marketing.
• Analysis of site activity, pages, audience using Yandex Metrica, Google Analytics, Similarweb.
• Promotion of services using contextual advertising in Google Adwords, social networks, SMS, Viber, Facebook, Telegram.
• Work in CRM system Pipedrive.

Chenal Management Group LTD, city Dallas (Texas, USA) Investment Company, real estate.
From May 2014 till January 2016 
• Search for new investment projects.
• Analysis of the real estate investment market.
• Calculation of costs for the project, purchases, implementation terms.
• Negotiations and work with contractors (construction companies).
• Control of the implementation of the work plan, delivery of materials, acceptance of work approval, payments, sale of the project.
• Financial accounting for the project.