Position: Sales Operations / Operations manager
Category: Other
English level: fluent
Years of experience: 2

- Introduced a process for CSMs to celebrate Net New and ARR/NRR customers
- Determined a tool malfunction, which resulted in +$10kmonthly revenue
- Participated in the search and adoption of automated processes to collect and analyze customer feedback, etc.
Passionate Operations Manager with 3 years of experience in internal and external company operations; cross-departmental projects, planning, and crisis management; supporting GTM teams; enhancing sales in a SaaS company.

I am most experienced with:
Salesforce, LeadIq, Zoom, Gong, Zoominfo, Cloudingo, Confluence, Jira, 1password, BambooHr, Lattice, Cloudingo, RevOps, Salesforce Data Loader, MS Office, Google Workspace, HelloSign, DocuSign.

I have some experience with:
Redash, Periscope/Sisense, Zendesk, Clearbit, Stripe, LinkedIn Sales Navigator, Okta, Canva, G2, Reachdesk, GaggleAMP, Trello, Clubhouse/Shortcut, Asana, etc.