Position: Junior Project Manager
Category: Support
English level: fluent
Years of experience: 5


During my time in PM's role, I have fostered the growth of a company by boosting production and sales through constant optimization of such processes as:
1. order submitting process (on the client's end) by
- analyzing our platform's weak spots by initiating feedback-gathering meetings with
our clients
- monitoring the way they used the current iteration of our service (using Google Analytics, Webvisor, Inspectlet)
- reporting to our UI/UX designers and working closely with them to achieve high results in improving the client's experience
2. boosting sales through email marketing by
- studying the real estate market and keeping up with the latest trends every week
in order to create the most relevant email blasts
- studied HTML and CSS with SheCodes courses to tailor the emails to suit the established goals
- used email builders such as MailChimp, MailerLite to optimize the marketing processes and analyze the statistics of open/click rates (in total sent over 500 emails).
3. increasing the number of projects we can handle simultaneously and within a shorter time by
- implementing a personal approach to each team member and highlighting his/her most effective skills to be applied to a certain project depending on its goals (e.g. ability to work at a high pace for rush turnaround time projects, or outstanding creativeness for the extraordinary projects, patience for orders submitted by short-tempered clients).
- prioritizing the projects considering numerous facts such as the client's personality, and project goals, discussing turnaround time, and eliminating unnecessary steps within the standard procedures
4. contributing to general productivity by customizing the process of gathering the initial requests and information on the project by tailoring several types of preliminary checklists to optimize the first step of the project processing (one of the most essential and time-consuming)
In total, during my PM role, my team delivered up to 2,5k virtual staging projects within 3,5 years, more than 50 3D visualization projects. Simultaneously, I was able to lead up to 10 virtual staging and 2-3 architectural visualization projects