Position: HR Manager / People Partner
Category: HR
English level: upper
Years of experience: 2

1. Creating a quality control department from scratch.
2. Implementation of a feedback collection questionnaire to improve customer service.
3. Management of a group of 15 agents in a crisis situation.
4. Building full cycle HR direction from scratch.
5. Creation of a chatbot that helped search and select candidates.
6. Public speaking before a group of employees.
Extensive experience in quality control management gave me valuable skills in communicating with clients, resolving conflicts, and identifying individual needs. These skills have been instrumental in my transition to a Human Resources Manager role, where my open and honest nature allows me to build trusting relationships with others. In addition, my sense of responsibility and organizational skills allow me to complete tasks on time and with precision. I constantly strive to improve my skills and increase the productivity and efficiency of the team. I aim to be a valuable member of the team, contributing to the growth and success of the company.