Position: Supervisor of Customer service department
Category: Support
English level: upper
Years of experience: 1


Key responsibilities:

- Establishing and controlling a multi-project working process;

- Communicating with TOP Management in order to minimize the risk of mistakes;

- Adapting the current workflow to reflect the changes in the industry;

- Maintaining regular communication, conducting performance reviews, identifying areas for improvement, and recognizing accomplishments;

- Setting goals and assigning tasks to ensure team success.

- Conducting weekly and monthly meetings to overview the most common mistakes, highlight the latest project updates.