Position: Client Support Manager
Category: Support
English level: upper
Years of experience: 4


Handyman, Lutsk
F E B R UA RY 2 0 1 8 — O C TO B E R 2 0 2 0
Assisted foreigners in solving various tasks, such as:
• Delivery and signing contracts.
• Buying plane tickets.
• Renting apartments.
• Other issues that arose during the work.

Office manager, Lutsk
N OV E M B E R 2 0 2 0 — J U LY 2 0 2 1
Responsibilities:
• Ordered office supplies, stationery, maintenance services, and food items as needed.
• Maintained adequate levels of supplies, such as stationery, computer peripherals, and kitchen snacks.
• organizing meetings.
• preparing letters and reports
• managing office budgets.

Сhat moderator/Tech support manager, Lutsk
J A N UA RY 2 0 2 0 — J U LY 2 0 2 1
Responsibilities:
• Providing users with high-quality online customer and tech support via both live chat in Telegram, Discord 
and email.
• Solving different types of questions (using existing internal regulations and documentation).
• Communicated the software problems and issues to software development and support teams