Position: Business/Data Analyst
Category: Data Analyst
English level: upper
Years of experience: 1

- Successful deployment of the project management system in the role of a process analyst;
- scrupulous annual maintenance of indicators and metrics (collection, analysis, and reporting of productivity indicators) of a large-scale project management system;
- assistance to colleagues from different departments (10+) in adapting to the new system.
Data Analyst 
06/2022 – present 
CIENCE, Kyiv
My key responsibilities include:
-Gathering and analysis data 
-Process analysis
-Process improvement
-Process development and implementation
-Documentation writing and updates (SOPs)
-User support
-Weekly reports creation

Internal Product Admin and Technical Specialist
04/2021 – 06/2022
CIENCE, Kyiv  
My key responsibilities included:
-Launching and managing the support process
-Users' feedback collecting
-Leading the interviews with users
-Analysis and prioritization of key software issues based on 
feedback
-Posting the info about releases (what's new/fixed/improved/removed)
-Presentations and instructions creation

Technical Specialist
09/2020 – 04/2021  
CIENCE, Kyiv 
My key responsibilities included:
-Email management
-Email automation
-Spam tests
-Working with different Sales Engagement Platform/CRMs

Sr. Data Researcher
08/2020 – 09/2020 
CIENCE, Kyiv 
My key responsibilities included:
-Finding leads for 3 projects
-Collecting the data
-Data enrichment
-Data validation

Data Researcher
10/2019 – 08/2020 
CIENCE, Kyiv
My key responsibilities included:
-Collecting the data
-Data enrichment
-Data validation