Position: Customer support
Category: Support
English level: intermediate
Years of experience: 0

My background in Sales and client management taught me to master human interactions. I acquired better soft skills and psychological comfort working with different people. Thanks to sales and accounting, my hard skills improved significantly. I am open to client oriented positions on the market and to new opportunities because I have always felt like constant development and growth is what I need most.
1. Sales Manager and administrator at a sport complex "Spartak GYM", 2019-2020
Active communication with clients, work with client database (cold and hot leads), CRM activities, product marketing, workflow coordination for club workers. Learned how to work with KPIs and serve clients, was promoted from a regular Administrator to a Sales manager and multiplied client base.
2. Internship as a student abroad - hotel manager, 2020 Worked with clients, coordinated them on the processes and plans, helped to book trips and procedures. This experience was an ice breaker for communication with foreigners and wonderful time spent with a cool team! 
3. Client manager at Poltava Gas, 2021-2022
Active communication with service users, helping to fix their issues, live and phone call support, daily work with 1C. It was a useful experience where I learned how to understand clients better.
4. 'Farmko' company, 2022-2023
Work with documentation and calculation operations in a private farm entity. Here I improved my calculation and billing skills, learned how to delegate responsibilities for colleagues and helped the head of department to keep everything in order.
My motivation is to grow professionally and financially. I am ready to take new challenges and turn them into beautiful opportunities. I am now focused on positions in customer/technical support.
I am now looking for job in IT sector preferably as I see a lot of challenges and cool opportunities there. It would be good to have a remote position as I have everything in place for work and I am diligent to work remotely.