Position: Customer support
Category: Support
English level: upper
Years of experience: 3


Kyivstar Call Center |May 2020-Jul
2020

- make around 150-200 cold calls per day
- create a script for call
- sell the product

Customer Support| Aug 2020 - Dec
2021
- communicate with the customers via email/live
chat/phone
- solve the problem with transactions
- open and close accounts
- verify documents
- provide with the information needed for the
authorization and registration

Dispatcher for USA market | Jan 2022
- Jan 2023
- call customers for set up an appointment
- book appointments
- charge customers for the service
- create online appointments for the customers in
the platform
-talk to the insurance companies
- track ETA of the parts and contact cx
I just want to develop myself and get more support from other members of your team. Just do your work properly and the goal of the company will be reached sooner