Position: Customer Success/Care / Customer Support / Marketing
Category: Support
English level: intermediate
Years of experience: 5

Ensuring the timely and successful delivery of solutions according to customer needs and objectives
Upselling a service 5‑7x more expensive than the original product
Critical thinking and problem‑solving abilities
Soft skills
Hi there! I have a 5-year experience working as a sales manager with the English-speaking world (SaaS B2B & B2C direct sales), which helped me gain some critical qualities in order to constructively communicate with people

Willing to put myself in client's shoes whatever the situation and fully aware of an enormous effect great customer care has on a business
Looking for either customer success / customer care or marketing position with room for creativity

Eager to develop my skills in challenging tasks

No sales, no night shifts