Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 0

SoftServe - Business Analysis Foundation Cource - 
Certificate
5 PD Hours. Including SDLC Process, Requirements Classification and Elicitation, Stakeholder manegment Scope Definition, Impact Mapping, Process Modeling, Story mapping, User Story and Acceptance Criteria, Requirements quality and Prioritization, NFR, RLCM, Effective Demo
Nestlé Business Services Lviv 

Tax Support

Tax transactions in accordance with the norms and analysis of reports. Work with SAP. Using macros to build reports. Interoperability Testing.
Communications with a chieff accountant of main stakeholders. Renovate process documentation.

Nespresso Customer Receivable Service

Processing Nespresso orders' for Swiss, Australia, Italy and BNL markets. As a critical user on Swiss Market responsible for agile ceremonies, coaching newcomers, Owner of LEAN  project’s for standardization/optimization. Create and update process documentation.