Position: COO
Category: Other
English level: upper
Years of experience: 6


My professional life started in 2011, right after graduating from Chernovice National University (Ukraine), where I studied translation studies. My first professional experience was as a project manager at MaxxMarketing GmbH, which was headquartered in the Ukraine. My duties included, among other things, project planning, costing, management and acceptance. So I was in constant contact (by phone) with customers and managed up to 14 projects at the same time. The company worked in the field of website programming, which only seems primitive at first glance, but my job was to understand the customer, create a project plan (website) with all technical details, continue to create the wrapping with designers and with the To bring the project to life for programmers and to do so in the specified dates, as time costs money.
In 2015, after 4 months as a customer service representative on the phone, I became Chief Operation Officer (COO) at ZoomSupport (Kromtech). As COO, I had a wide range of tasks and responsibilities. 
From 2015-2018 I was Global Head of Sales at Kromtech. So I am responsible for the sale of our products worldwide. My department works with 6 languages ​​(German, French, Italian, Portuguese, Spanish, Japanese).
February 2019 - October 2019, I worked as COO at Devlight. The company dealt exclusively with product development, and offered solutions for large companies in the form of apps. My short-term task was to bring the company's processes to the level expected by the CEO. After finishing my work, I worked as COO in a call center in Kosovo, from October 2019 to August 2021, the task was, as in the previous company, to set up the processes at all levels. I am currently working with the same company in Sierra Leone (Africa), but I am looking for new challenges and opportunities.