Position: Anastasia Demchenko - Sales Agent
Category: Sales
English level: upper
Years of experience: 3


EMPLOYMENT
                                                                                           
VFS Consulting Services                                                                                     Zaporizhya, Ukraine
Position: Information processing manager 

Responsibilities included: work with clients,                                                         May 2018 - August 2019
processing client documentation, 
entering into a database, clarifying the applicant’s needs. 
I was the manager of the month several times, 
led 2 countries, served foreign applicants.                                            

DeluxAuto Inc.                                                                                                    Zaporizhya, Ukraine
Position: Customer support, Social media manager                

Responsibilities included: help customers with complaints and questions,                            
November 2020 – July 2023
provide customers the information about products and services, 
take orders and process returns. 
Implement content strategies on social media platform, analyzing engagement data, 
identifying trends in customer interactions.