Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 4


I have experience in financial, banking, IP telephony, and Healthcare domains, working as a Business Analyst, Systems Analyst/Integration Analyst.

Summary:
- waterfall and Agile methodologies (Scrum, SAFe, Kanban);
- implementation of projects based on the CRM system and IP telephony;
- integration of various banking services (via API, Kafka, IBM Integration Bus; ETL);
- preparing and presenting solutions to stakeholders;
- experience in project management;
- experience in working with Web UI technologies (HTML, CSS, XML, JSON, XSD);
- knowledge of BPMN, and UML standards;
- experience in Wireframing. 

Experience:
- identifying requirements for an IT product, analyzing user needs;
- analysis of the regulatory framework governing the scope of the product;
- preparation of technical documentation for the development team, interaction with the UX / UI designer, and coordination of the sprint backlog;
- holding a presentation about changes in the product, within the company;
- development of all spectrum of the BA deliverables including but not limited to Business Requirements, Functional/Non-Functional Requirements specifications, Use Cases, UML/BPMN diagrams, mockups, user stories, etc.;
- identifying and documenting business and system requirements for the development of various functionalities in banking systems/platforms;
- identifying and documenting system requirements for services/processes / APIs for the implementation of
intersystem integrations;
- analysis of errors that occur when working with banking products;
- preparation of specifications for the transfer of new and existing updated banking products for further testing and implementation;
active collaboration with technical, QA team, and Management teams for planning and assessment purposes;
- testing and demonstration of developed features, which have been implemented;
- setting up a CRM system for the work of the bank departments according to the established requirements;
- communication with the customer and product support at all stages;
- control of software changes for compliance with the business requirements of the project;
- MS SQL Server (Creating tables, Gateway tables, indexes; use of SQL Server Agent; writing SQL reports; support of integration of databases; checking the correctness of the procedures);
- develop user instructions.