Position: Customer/Technical Support
Category: Support
English level: upper
Years of experience: 6

I have a lot of experience working as a customer/tech support. 
I have good written English level and solid technical knowledge.
Also, I can write documentation, read/understand code, and have good troubleshooting skills.
I prefer working in chats/tickets.
I have 6 years of experience in customer/technical support. 
My recent experience is in a SaaS company.
I can cover not only technical questions but presales, account management, billing question, and miscellaneous questions customers may have.
Please, no calls or, at least, a minimal amount. No night shifts.
Chat/tickets preferred.

I can do not only technical support but sales or account management; however, I have less experience in it, but I will do my best to show good work.