Position: Incident Manager, NOC
Category: Support
English level: upper
Years of experience: 3


2019 - till now: 3+ years of NOC experience – incident management and support, troubleshooting, monitoring environments and working with many monitoring tools, communication with RnD and ITE departments.
2018: 1 year of CS experience – communicating with customers, fixing issue with Mac and Windows and peripheral devices.
2016 - 2017: 2 years of head of marketing department for website sales – SEO optimization for the websites, creating and supporting Adwords campaigns, creating marketing promotions.
2014 - 2016: sales representative.