Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1


Call center manager:
-opening the company's call center (renting an office, purchasing equipment, installing software and setting up work)
-staff recruitment, staff training, setting call center goals and bonuses, training staff to resolve conflict situations, resolving conflict situations with clients, control quality of staff work, accounting of staff working hours, salaries and bonuses.
I learned to manage a team of 20 people, streamline the processes, set goals for the team and achieve them, solve problem situations and conflicts, manage risks.

Founder at MandAl:
It was my small business which included online shop and a few contractors. We were crafting and selling handmade leather goods. I was a CEO, designer and sales manager in one person)