Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 7

Influenced and improved CRM process in the Sales Team
Launch of 4 successful products for the clients
Features I worked on are up and running
Prepared a BA for Beginners course from scratch with a new active group every month.
As a volunteer, I organized a creativity booster event for youth immigrants
3 USA assignments for several months
7 years in the UA IT industry from market research to business analysis.

My BA experience includes but is not limited to:
- Solutions design along with the dev team, based on the business needs and system possibilities
- Daily communication with stakeholders
- Full requirements lifecycle management
- Support of smooth run of the development and testing process 
- Jira configuration for projects' needs 
- Requirements documentation, specifically in User Stories format 
- A/B testing different feature approaches and results analysis based on key metrics
- Product metrics analysis
- Projects' work breakdown structures preparation
- Creating and updating technical design documents, project vision documents, business requirements documents
- Making up task flows, user flows, wireframes and UI mockups preparation
- Performing different types of testing (positive & negative flows, regression) preparation of test cases and scenarios
- Bugs verification and bugs analysis reports preparation
- Sprints planning
- Projects' deliveries in a timely manner with release notes documents
- Projects’ knowledge transfer plans
- Demo sessions holding
- Client support with appearing issues and questions
- Scrum Master responsibilities
- Dealing with API and crafting product API strategy and features
- Website redesign - plan, structure, and implementation guidance   

Skills:
- Documentation and specification skills (including Use Cases, User Stories) 
- Visual Modeling: task and user flows (incl. BPMN and UML)
- MS Office, G-Suite
- Figma, Balsamiq, draw.io, Lucidcharts
- Basic knowledge of SQL
- Jira, Confluence, Gitlab, Wiki, Trello, Slack
- Salesforce CRM and Pardot, Sugar CRM, HubSpot
- Acumatica ERP, Acumatica Customer Portal
- Great knowledge of SDLC and Agile Methodology
I have a passion for analysis and look forward to being involved in business analysis activities. I'm quick at learning and very persistent. 
Would be great to work in a good and friendly atmosphere in the team. I look forward to interesting tasks and professional development opportunities.