Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 2


I’ve been working in a Medical billing company for 5 years and as an Account manager for 4 years. Being the first manager in the company, gathered a team and developed suitable  techniques to optimize the workflow. At present simultaneously run 13 clients (medical practices), manage a team of 7 people. I have experience working with different cloud-based ambulatory EHR platforms (Practice Fusion, DrChrono, Criterions, Athena).

Responsibilities:
- teaching and mentoring new employees (over 17 people by now), mentoring the current team;
- communicating with clients daily (via email mostly), resolving issues; 
- processing of consolidated information and preparation reports for management, owners and clients;
- reviewing patient bills for accuracy and completeness, and obtaining any missing information;
- preparing, reviewing, and transmitting claims using billing software, including electronic and paper claims;
- following-up on missed payments and resolve financial discrepancies;
- investigating and appealing denied claims;
- calling insurance companies regarding any discrepancy in payments if necessary;
- maintaining billing software by updating rate change, cash spreadsheets, and current collection reports.
- cooperating with the IT department in order to optimize the software;
- performing regular meetings with the team.

Skills:
- English (Upper intermediate);
- Precision and accuracy;
- Problem-solving skills;
- Ability to assimilate new info fast and effectively;
- Jira.

Education:
- Master’s degree in Finance (Oles Honchar Dnipropetrovsk National University, 2010-2016);
- Courses “Project management in IT” (Hillel IT School, 02.2021-05.2021).