Position: Customer support / QA
Category: Support
English level: intermediate
Years of experience: 5

•	Troubleshooting and maintenance of computer and network equipment.
•	Basic knowledge of Windows Server
•	Administering  Windows XP-Windows 10 and various software (MS/Libre/Open Office, email clients, etc.).
•	Telephone support and support via remote access applications (TightVNC, TeamViewer, AmmyyAdmin). 
•	Backup and restore data.
•	Writing manuals for new software and work with technical documentation.
•	Basic knowledge of Delphi and SQL.
•	Ability to manage people, delegate tasks and solve problems, good communication skills. 
•	I am a teamplayer who used to take responsibility and be responsible for the result.
* System and application software setup.
* Network Administration (Active Directory)
* Maintenance of computer equipment.
* Provision of electronic trust services to clients.
* Technical support/ customer care.
* Backup and restore data.
* Information security and Antivirus protection.
* Manage team of 2 people
opportunity to develop my skills; 
interesting project.