Position: General Manager, Branch Manager, Director of Engineering
Category: Other
English level: fluent
Years of experience: 11

Started my career as an engineer in 2003, I gradually evolved my technical and managerial skills, acquiring responsibilities over different aspects of software development and outsourcing services business. 
There were plenty of acomplishments I reached during my engineering work which I value, but, to my opinion, most notable were achieved as I joined one of the biggest service companies in Eastern Europe in 2007.
At this company (puplic corporation listed on NYSE) I started as a manager of several accounts (20+ FTE) gradually growing this portfolio and in parallel evolving the expertise in corresponding business domain through the whole company. Over 11 years I worked there I achieved the following:
 - created and grew up company's business vertical (digital media) to 250+ engineers with expertise in different subdomains;
 - built strong organization supported with bright, smart and talented engineers, managers and operational specialists which helped it to become of of the fastest growing vertical with amazing project portfolio;
 - together with my great team managed all engineering (delivery management, team and process assessments), operational (P&L, strategic forecasting, department operational support) and business development (starting from cold contacts and unsolicited leads and ending up with directional nurturing of specific customers/business segments, managing of RFI/RFP processess, supporting leads from first conversation to the contract signing) activities;
 - tailored great technical and business expertise which helped our 25+ clients in my department to strategically benefit from cooperation with my company;
• Defining strategy and possible opportunities for Business Unit growth, ensuring that all aspects - delivery, operations and business development are in sync with the goals assigned by Company;
•	Business development, signing new deals and nurturing leads and opportunities;
•	Evaluating and developing new locations entering strategies, expanding services to new offices considering client needs as well as company interests;
•	Ensuring viability of the project team and team capability to meet the project goals (right skills, structure, people location, etc);
•	Supervision of unit projects execution and addressing issues as appropriate; 
•	Overseeing risk management process for projects, mitigating risks across the projects; 
•	Monitoring and increasing client satisfaction. Establishing a strategic partnership with each client;
•	Visiting each client onsite on a regular basis, establishing strong relationships with client management. Developing and implementing new services for clients. 
•	Keeping employees motivated. Participating in hiring/dismissal process for unit staff. Controlling unit staff turnover.
•	Controlling team satisfaction. Managing team members’ compensation per company policies. 
•	Planning and maintaining unit budget, overseeing projects budgeting and invoicing. Analyzing financial data and seeking ways to minimize expenses and maximize revenue. 
•	Managing all operational activities related to department day-to-day life