Position: Team Lead
Category: Lead
English level: fluent
Years of experience: 5

- SCRUM methodology fine tuning
- Decision making centric
- Kyiv office autonomy
- Provide oversight and accountability for the quality and timeliness of the Service Delivery team’s work, including but not limited to overall solution approach and technical feasibility, accurate work estimates, and actual project deliverables such as custom code, documentation, and form building.
- Track and oversee team utilization metrics, including overall utilization, billable utilization, support/maintenance utilization, and capacity planning
- Oversee and manage Service Delivery personnel alongside with various team leads to successfully achieve:
• Hiring and personnel development
• Balance resource utilization and project assignments
• Team training
• Conduct regular 1:1s and quarterly performance reviews with Team Leads
• Measure and drive continuous improvements around utilization metrics
• Drive adherence to company practices and policies (i.e. timesheet submission)
- Collaborate with Shareholders to identify and drive internal projects with a goal of optimizing and improving existing delivery processes
- Standardize framework, processes, documentation, and systems used by the team in an effort to achieve scalable team growth and auditable work delivery
I'm looking for a product company or start-up with a friendly environment. Mac friendly.