Position: COO, Head of PMO, Head of PdMO
Category: Project Manager
English level: upper
Years of experience: 6

- Defined, developed, and implemented (at each ongoing company's project) software development standardized flow at the company for each role of software development - (Business Analyst, Product Manager, Project Manager, UX/UI Designer, HTML/CSS Developer, Backend Developer, Frontend Developer, QA);  
- Developed & implemented the quality controlling system in the software development department (from Project Manager to QA); 
- Increased the company profitability on approx. 35-40% through the start to sell project management as a commercial (billable) service for clients with a Project Manager rate of 40$ per hour. 
- Increased the company profitability on approx. 15% through the initiation and provision of commercial rates raise for clients.  
- Increased commercial services amount via the development of 3 new commercial services (from service development flow to marketing communication). 
- Increased clients' LTV in the company (approx. 15%). 
- Developed or revised all operational processes at the Software Development.
Head of Software Development Department: 
June 2022 - Current time
- Continuously develop and optimize SDD services and processes.
- Operational management, operational process development and improvement
- Monitor quality of services provided by SDD.
- Represent department in public meetups (conferences, meetups, workshops etc).
- Collaborate with Marketing Department to promote the services of the office.
- Work closely with HR Office for recruitment and retention of the office staff.
- Onboarding of newcomers.
- Manage internship program.
- Manage department's staff engagement and workload.
- Conflicts resolution and problem solving in company projects.
- Manage professional growth of the office staff.

Head of Product Management Department
Jan 2021-June 2022
- Continuously develop and optimize PdMO services and processes.
- Monitor quality of services provided by PdMO.
- Represent office in public meetups (conferences, meetups, workshops etc).
- Collaborate with Marketing Department to promote the services of the office.
- Work closely with HR Office for recruitment and retention of the office staff.
- Onboarding of newcomers.
- Manage internship program.
- Manage office staff engagement and workload.
- Conflicts resolution and problem solving in company projects.
- Manage professional growth of the office staff.

IT Product Manager/ Business Analyst 
2016 - Jan 2021
- Develop products by identifying potential customer needs, conducting market research, generating product requirements, production timetables, pricing and marketing strategies ; 
- Assesses market competition by comparing the company's product to competitors' products ; 
- Delivers the operating plan: the achievement of growth objectives including market share, revenue, profit and return on investment for all the channels/categories of business and/or key customers; 
- Responsible for managing and implementing marketing activities through research, strategic planning and implementation ; 
- Elicitate requirements; 
- Analyze the business environment and identify business and operating models; 
- Conduct interviews with potential and existing customers; 
- Perform competitors analysis, identify their strength and weaknesses; 
- Develop feature set for the product matching identified business needs and covering all operating activities; 
- Define data architecture of the system;
- Create business and functional requirements with company best practices and standards that are aligned to the b