Position: Senior UX researcher
Category: Design
English level: fluent
Years of experience: 4


I currently work as a full time senior UX researcher in one of the largest banks in Azerbaijan and I am a part time senior market research consultant in a business consulting firm in Kuwait. I have more than 3 years of experience in economic, market and quantitative research. In my current job, I design and conduct researches for bank's mobile app which has about 2 mln user. Additionally, I conduct UX research for internal software programs of the bank. I use several tools in conducting the research.  Some of them are well known remote testing and survey tools. Additionally, I prefer to back up my findings with data, so I can use Excel or Orange when needed. As a senior UX researcher, I am responsible in designing the research methodology,  recruiting and conducting the research as well as supervising others. Depending on stakeholders requirement, I research user/customer pain points, user flow, usability of the product as well as what could have been done to improve the product.
I expect to work with a team who has clear requirements and expectations. I appreciate it when the designer and the product owner are open to suggestions and positive criticism and can handle negative feedbacks from users.