Position: Business Automation and Intelligence Engineer
Category: Business Analyst
English level: fluent
Years of experience: 2


As a Business Automation and Intelligence Engineer and Presales Engineer, I was responsible for a variety of tasks related to automation, intelligence, and presales engineering activities. My role focused on providing technical solutions to clients to help them optimize their business processes and improve their overall performance.

My main responsibilities included:

1.Business Process Automation: I was responsible for designing, developing, and implementing automated business processes using various technologies such as RPA (Robotic Process Automation) and BPM (Business Process Management) tools. I worked closely with clients to understand their business requirements and identify areas where automation could be beneficial. I also conducted training sessions for clients to ensure they were familiar with the new processes.

2.Business Intelligence: I was responsible for developing business intelligence solutions for clients. This involved analyzing large amounts of data to provide insights that could help clients make informed decisions. I used various tools such as Power BI, Tableau, and SAP analytics cloud  to create interactive dashboards and reports.

3.Presales Engineering: As a Presales Engineer, I was responsible for providing technical support to the sales team. I worked closely with the sales team to understand client requirements, prepare technical proposals, and conduct product demonstrations. I also provided technical guidance to clients during the product evaluation process.

4.Customer Relationship Management: I maintained strong relationships with clients to ensure their satisfaction with our services. I provided ongoing technical support and addressed any issues that arose. I also identified opportunities for upselling and cross-selling of our products and services.
5. Enterprise resource planning has implemented and worked SAP ERP Solutions, Oracle, Microsoft Dynamics ERP Solutions
6.Digital office solutions worked and implemented Microsoft SharePoint on multiple office's