Position: Customer Support Agent
Category: Support
English level: fluent
Years of experience: 1.5

Answered up to 160 e-mails per day (the requirement was 80 e-mails). The first time response for chats was 1 min. 20 sec.  - the fastest in the company (the requirement was 5 min.)
I would like to find a position in customer service answering chats and e-mails (not calls). Unfortunately, I'm not able to work night shifts.

Customer Support Agent
Weblium
2019
Assisted users through chats and emails
Wrote articles for Help Center
Researched help centers of other sites constructors
Key achievement: First Response Time for chats was 1 min. 20 sec. - the best in our support team (the requirement was 5 min.)

Customer Support Agent
Onyx
2018 - 2019
Assisted eBay clients through emails
Processed eBay returns, damage claims, warranty claims, lost claims
Key achievement: Processed up to 160 emails per day (the requirement was 80 e-mails)

Essay author 
Livingston Research
2017
Wrote academic essays for students in the US, Canada, and Australia
I want to find a job in an interesting IT product that makes some difference. I would like to work in an inspiring environment with a friendly and talented team. Also, I would appreciate having a growth potential within the company.