Position: Senior Customer Support Manager/ Technical Support/Support Team Lead
Category: Support
English level: fluent
Years of experience: 7

- I have created a number of technical training projects and on-job training in order to improve employees' skills;
- I have onboarded newcomers and helped them to become a part of our team;
- In addition, I have created and delivered Soft Skills Workshops
Hello! During 7 years of my experience, I have moved from Customer Support Representative to  Customer Support Trainer.
In addition, I have experience in Technical support . My main tasks are to check logs, adjust the product settings in order to meet customers needs.
Also, as a team leader, I manage a team of technical support representatives.
I would like to join some creative and open-minded team. Also, I wish to share my experience and use my skills to create new products and services, help in organizational process.