Position: Support, Lviv
Category: Support
English level: upper
Years of experience: 5

Promotion from Junior agent to Supervisor in less than 1.5 year (English language is the main language).
	Best Agent/partner for 2016 (Greek Piraeus Bank call center numbers more than 300 employees).
	Candidate for best agent/partner for 2015. 
	Responsible of the shift of card support department when there is not Team leaders/(weekends celebrations ,meetings, night shifts)
         Special team for complaints.
CURRENT POSITION: Supervisor for Greek and English speaking markets for Lufthansa PartnerPlusBenefit program.

20 Sep 2019–31 Dec 2020 Customer support agent for Lufthansa PartnerPlusBenefit program.

24 Mar 2014–31 Dec 2018      Call centre Inbound agent card support in Piraeus Bank

21 May 2007–30 Apr 2008 Computer Technician