Position: Middle QA Engineer
Category: QA
English level: upper
Years of experience: 2


A competent Software QA specialist with more than a year of experience in complex IT and business transformation projects with proven ability to manage Quality Control processes using an approach that maximizes the customer experience. 

Strong understanding of SDLC and STLC, testing principles and methodologies,
Experience in manual testing, automation, developing test documentation/check-lists/test-cases, Web, API testing, UI Automated Testing, browser DevTools, 
Work with Python, HTML/CSS, MS SQL Server, Windows, Linux, Confluence, JIRA, 
Experience of work with agile and waterfall methodologies.

Participated in launch of new telecom products and services for client base of over 1,5 million subscribers
• Created and managed test plans, cases, checklists, and strategies for software updates and product releases
• Managed technical documentation of the BSS system
• Conducted Integration, Sanity, Smoke, API, Regression, Acceptance Testing of Customer Management systems, Case Management system, Charging system, and Provisioning systems
• Conducted Performance and Usability/Localization Testing of Customer Management and Case Management systems
• Led the testing process for migration of >1 million subscribers as part of an initiative to improve monetization
• Introduced selenium-based automated tests for faster execution of regression tests
• Did mentor 3 junior QA specialists and 2 interns, distributed tasks for efficient execution of the test activities
• Set up a web server and edited the source code, based on Nginx, Apache for more efficient troubleshooting
• Managed test data and resources required for testing purposes
• Documented quality assurance activities with internal reporting and audits
• Performed manual testing of new products on a base of web, mobile and CRM systems
• On a recurring basis validated defects/fixes in products/services
• Provided post-analysis of recurring bugs to engineers to improve the troubleshooting process
• Ensured the quality of developed products
• Created templates for testing, guides for novices in a Knowledge Base
• Troubleshooting

English:
Spoken Upper Intermediate.
Written: Upper Intermediate.