Position: Technical Support / Support Engineer / System Administrator
Category: Support
English level: upper
Years of experience: 11

Developing the ICT infrastructure of the state higher education institution not like from scratch, somewhere from 10 percent up to 90% (the e-dean's office and timetables of classes with Android and iOS applications were never implemented).

I am still capable of learning and eager to do it.
Management of a fleet of 100+ personal workstations, software updates, hardware modernization, network installation and configuration, equipment inventory and accounting.

Experience in automating routine office (and teaching) work using Excel + VBA, Google services, Object Pascal + InterBase {I like this game - to simplify others' work!}.

Management of computer peripherals, I can connect almost anything with nearly anything that has an interface. From what first comes to mind: printers-scanners-projectors, multimedia (from clickers to smart TVs), smartphones and wearable electronics.

I can clearly explain simple and not so things, I have a huge experience in teaching humanitarian mindset people with the nuances of interaction with technology and its software. I can find the content of malfunctions in a telephone conversation and direct the user to their elimination (Not that I wanted to do it regularly, but when I had to, I was successful).

Experience in website editing (as well as HTML, CSS, PHP, SQL) and professional magazine editing (as well as creating its layout by means of MS Office).

I use DHCP, DNS, Group Policy, TCP/IP, Windows, Linux, Ubuntu, SQL, Remote Desktop and many other scary words.

Experience in writing methodological recommendations and conducting training for adults, in particular, on professional development.
I am not a sales manager. 
My vocation is to teach, explain, motivate, help, support, facilitate work and prevent mistakes.