Position: SRE/DevOps/Engineering Manager
Category: Lead
English level: upper
Years of experience: 10

The SRE discipline has been incorporated into existing processes and now brings value.
Reduced customer support requests by 15% by migrating to a new storage platform.
The number of escalations at L2/L3 support levels has been reduced by 30% due to a reliable personnel training system.
Reduced Total Cost of Ownership for the product by 12% based on research.
Launched an automated disaster recovery system, which reduced support costs by 7%.
The process of delivering fixes for the product has been updated, which has reduced the burden.
For the last 5 years, I was working on establishing DevOps, SRE and support teams, combining the latest innovations and workflows to achieve maximum results. I worked both on customer projects (on-premise) and developing cloud infrastructure. Have a huge experience in working with multiple time zones, distributed teams and always have fun with it.
Looking for international project where I can help most.