Position: Project Manager
Category: Support
English level: fluent
Years of experience: 4

Working with a large clinical trial network system CT-WIN, was primary contact in Ukraine.
Preparing checking-up process of the system and troubleshooting any issues to the global team.
Discussing front-end user experience interface with the client.
Participate in a smooth document flow.
Organization of a full logistics chain.
Preparation of invoices for services and control of timely payment.
Conducting internal audits.
Coordination of information flow with clients and participates in issues escalation as a primary contact.
Performing protocol-specific training of employees manages of employees.
Provides updates to the clients on the status of complaints, internal issues and quality metrics.