Position: Junior Business Analyst (Project manager background)
Category: Business Analyst
English level: fluent
Years of experience: 7

E-commerce, Digital marketing, Project manager with over 7 years of experience managing teams, and digital processes.
With experience setting up processes from scratch. Having managing experience with Albanian, Israeli, Philippines, Ukrainian, and Indian teams.
Promotion of products and services in the Ukrainian, and USA markets. Technically versed, motivated to work for the result with a beloved job among equally motivated colleagues. Can find solutions for any request. Having experience in various fields demonstrates the capacity to learn and adjust rapidly.
Bullz Media (Tev-Aviv, Israel)
10.21-04.23
Brand manager
Duty-free shop (USA market)
Integration management
Dev managemen
CRM management
Warehouse management 

Wezom, IT company 
Project manager
10.2020 - 10.2021
Digital solutions for business, sites, CRM, ERP.
Managing backend specialists, frontend specialist, UI/UX designers.
Delivering services to customer

Bonlook.ua
Head of digital
02.2020 - 10.2020
online retail (Marc Cain,Ted Baker, Reiss, MAX&Co, Marella etc),
-curation of online marketing bench (working with outsource ppc specialist Google+Facebook),
-managing a call center team: control customer service level, checking calls, checking a procedure of approving orders,
-managing a content manager for keeping actual information on web resources,
-designer managing (new creatives, brand books),
-smm specialist managing (content plan, customer communication)

Sanahunt
Head of e-commerce
01.2019 - 02.2020 
Online luxury retail (Versache, Alexander McQueen, David Koma, Fendi, Tom Ford)
-developing existing and creating new online marketing and multi-channel plans across appropriate channels and mediums, including paid search (renovation of technical requirements, rearranging of instruments, working with outsource ppc specialist, making month plans), seo (check lists for new site, incoming links research), cpa (starting project with Admitad);
-improving of payment methods ;
-managing the budget of department (including creation and analysis of performance metrics);
-managing a photo production team for making photo for site catalog and some additional projects;
-managing a call center team: implementing call tracking system, control customer service level, checking calls, checking a procedure of approving orders
-interacting with website developers on new features implementation and creation a new web site
-managing a content manager for keeping actual information on web resources (main site, outlet site).

Netpeak
Digital marketing project manager
з 09.2016 - 11.2018
• Management of time lines, operational tasks, service plans;
• Fixation of communication, reclamations, requests;
• Payment issues, contracts, paper flow, debts;
• Keeping the actual information about customer.
• Improving of service quality for customer and enhancement the effectiveness of communication with him.
• Planning, managing processes according to client’s requirements and his satisfaction;
• Creating of weekly, monthly reporting;
• Participation in optimization client processes.
With a solid background in project management, I am now eager to embark on a new adventure as a business analyst, where I can leverage my skills to analyze data and drive meaningful insights

- I expect to work with intelligent and innovative individuals who challenge and inspire me to grow professionally.
-I hope to be in an environment where my potential is recognized, and I'm given opportunities to contribute my skills and ideas to meaningful projects.
-It's essential that the community fosters a collaborative and supportive culture, encouraging open communication and constructive feedback.
-I seek a workplace that values work-life balance and promotes a healthy atmosphere for all team members.
-Above all, I expect the community to maintain a non-toxic environment, where respect, diversity, and inclusivity are upheld, ensuring a positive and fulfilling experience.