Position: Head of Operations, Program Director
Category: Support
English level: fluent
Years of experience: 0

Optimized operations related costs by 21%.
Implemented ERP systems in time and 7-10% less than original budget.
Created well-trained and performing teams and implemented internal development program for key employees.
Developed and implemented KPI system for my employees
Streamlined processes to improve efficiency
I have 20+years in IT and Operations management in Finance, Telecommunication and IT Services companies.
As on Operations Director managed operations and supported business development and delivery in Americas, APAC and Eastern Europe. This includes Finance, PMO, Presales, Contracting, IT, Governance, Compliance and Resource Management. Deployed Delivery Center in Different countries around the globe. Support activity of 1700+ Software engineers within 30 +engagements
As the Program Director Implemented, adjusted and ran ERP systems in financial and telecommunication companies (Oracle e-Business Suite and SAP) within the transformation programs. Also ensured their integration with core business support systems. My team used to be from 20 to 60 people.
As the Program Manager managed product development for telecommunication companies.