Position: Technical support
Category: Support
English level: pre
Years of experience: 1.5


Provide support to end users by phone, on email
 or on site. Taking phone calls, 
answering to
 customer inquiries, diagnosing technical issues,
 running tests, troubleshooting equipment, and
 updating software. analyzing software, Also testing
 program, detecting and diagnosing software issues,
 making improvement suggestions to developers,
 and documenting bugs