Position: Product owner
Category: Product Manager
English level: fluent
Years of experience: 7

- Increased conversion rate of the sign up process from the average of 8% to the average of 28% by simplifying the signup process flow
- Lowered return rate by improving the post-sales UX and introducing new complaints service
- launched an app in 25 markets over 1 year by building a solid Go2Market plan 
- product NPS between 60-70 by reshaping the onboarding journey
- increasing CES for 1.6 points by offering a guided step-by-step journey
- bounce rate decrease over all parts of the experience by improving navigation and removing performance issues ;)
- increase of adoption by 13% by working with Marketing on proper positioning and review of the target audience
Overall 7 years of experience as Product Manager / Product Owner. Currently, Sr Product Owner for e-comm.
Successful experience of launching an MVP product.
Experience if product expansion to 25 markets during 1 year: WE, CE, EE, Africa, Asia. 
Experience with B2B and B2C products, native mobile apps and websites.
Experience of leading of a remote team of >30 people.
Good knowledge of Discovery and user research: building user personas, launch plan,  usability testing,  building hypothesis and proving/disproving them

Extensive experience in:
- Writing specifications of different complexity levels (BRD, PRD, BR, FR, Non-FR)
- UML, Use cases, User stories
- Building business processes UX, Enterprise 
- QA, Usability Testing, UAT.
- Defining and maintaining Product Value proposition, Go2market strategy
- Achieving Product – Market Fit 
- Stakeholders management 
- Backlog Management & Prioritization (Jira/Confluence) for products at different stage of lifecycle 
- Analysing digital metrics, user insights, perform usability testing, AB testing 
- Google Analytics, Jira/Confluence, Usabilla, Hotjar, Figma, Maze, Optimizer 
- Validating concepts
- End-to-End user journey mapping & management
- Competitor analysis for key domains
- user behavior analysis, empathy mapping