Position: Writer (Content, Technical, UX)
Category: Technical Writing
English level: fluent
Years of experience: 5


Writer (Jun 2021 - Present)
Chatfuel

- UX writing: landing pages, product and communication.
- Blog posts: content writing.
- Knowledge base: maintenance, working with the support team.
- Youtube videos: start to finish production.

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Writer/Content Manager (2019-2022)

- Reinvented the content model increasing retention by 20%
- Singlehandedly handled the amount of content it took a small team of 3-5 to deliver by organizing new processes
- Created content from scratch (games, discussion panels, etc.)
- Decreased operational costs by 75% by overhauling the main content format
- Designed a series of new formats, expanded the
amount of content by 3


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Creating content for 5+ years:
• UX copy
• landing pages
• technical writing
• educational courses
• blog posts
• webinars
• YouTube videos

Current work focus is Conversational AI.

Independent and versatile.
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Giving/receiving fair and constructive feedback
Open communication
Strategic vision
Systemic approach to tasks