Position: Senior DevOps Manager/IT Manager/Engineering Manager
Category: Project Manager
English level: intermediate
Years of experience: 8

Pre-MBA
ITIL
BPMN
- Developed and maintained a DevOps roadmap that defines and communicates the strategy for DevOps in support of business strategies
- Analyzed and resolved system issues with communication strategies
- Developed EKS(AWS) infrastructure and migration from ECS services
- Implemented DevOps tools and life cycle for developers (HELM charts)
- Improve DevOps environment/team with technology initiatives (Teleport, Atlantis, Kubecost)
- Prepared strategy and reduced AWS budgets - developing and implementing a system of KPIs for the team
- Launching ITIL at the company level
- generating and implementing ideas for support processes automatization
- Optimizing existing business flow and processes
- Optimizing the cost of the department
- Managing/maintaining/developing employee training and development processes
- BPMN specification
- Maintaining a clear customer service strategy to support our short, medium and long-term growth and objectives
- Implementing a service desk equivalent in Jira using free services for the support
- Background in business process optimization within the team
- Proven track of team motivation system creation
- Security incident management
- Managing 20 and more subordinates
etc.
Complex and challenging tasks with people who aim to develop professions and understand what team work is