Position: Technical support
Category: Support
English level: pre
Years of experience: 2


My work experience is in a company that deals with logistics and driver support in the USA. Here are the tasks I performed:

Making calls to drivers and company managers who needed assistance with the application and documentation required by US legislation.
Assisting drivers with their work schedules and data.
Resolving issues related to driver data.
Adding employees (drivers) to the CRM system.
Providing assistance on employment laws for drivers in the USA and Canada.
Reporting different types of errors to the appropriate authorities during initial assistance.
Completing information on the work performed.
I also have experience working as a manager in a small enterprise, where my responsibilities included:

Unloading and recounting goods.
Generating reports on shipped goods.
Conducting inventory checks.
Distributing salaries and handling monetary transactions.
Assisting employees in case of equipment malfunction.