Position: Salesforce developer
Category: Salesforce
English level: fluent
Years of experience: 5

My greatest achievement as a Salesforce developer was successfully implementing Service Cloud features for a global marketing company with 12 subdivisions located around the world. 
This achievement was particularly significant for me because it demonstrated my ability to handle complex projects and work effectively with cross-functional teams to deliver impactful results.
5+ years experience in Salesforce.
Design and implement business processes within the Salesforce Service and Sales Cloud. Expertise in Salesforce declarative and program development - flows, APEX, HTML, and LWC. 

Salesforce Certified Platform Developer I, Salesforce Certified Administrator.

Led the successful implementation of Service Cloud features for a global marketing company with 12 subdivisions located around the world. I am responsible for configuring and customizing various functionalities, such as Email-to-Case, Chat-to-Case, Web-to-Lead, Facebook Messaging, OMNI channels, ChatBot, Surveys, and Reports to enhance agent productivity. 

- I take active part in defining and implementing Business Requirements, supporting Product Manager and Customer Support Team Leaders with architectural decisions and share recommendations about new effective opportunities build on the best Salesforce practices.

- Experience developing with code such as Apex, LWC, Apex REST API, Apex Web Services, Triggers, Unit Tests. Creating Visualforce Pages, Force.com sites.

- Configure Custom Objects, Layouts, User Permissions, Sharing Settings, Validation Rules, Omni-Channels and other.

- Working with declarative tools such as Flows, Process Builder Collaborate effectively with other teams and companies, use AppExchange solutions.

- Follow Agile and Scrum software development methodology. Self- starter and team-player. Share Salesforce knowledge with team members, and provide training for clients.
Beyond the technical aspects of the job, I am also seeking a company culture that fosters collaboration, teamwork, and innovation. I value a workplace where ideas are welcomed, feedback is constructive, and employees are supported in their personal and professional goals.