Position: Junior Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 1

Building of effective teams in four main directions (located in different branches, but integrated upon roles and responsibilities):  sales department, technical support department, consultancy department, software development and implementation department)
I have more than 5 years of experience in team management (software services provider for accounting):

•	Performing the overall day-to-day management of the teams to ensure company objectives are met, KPI monitoring;
•	Hiring and onboarding of the new team members, coordinating team ramp-up;
•	Setting targets and KPIs for teams, developing individual performance and development plans for team members; 
•	Development and execution of financial and management reports of departments results for the top management team; 
•	Development and execution of team performance reports;
•	Financial and administrative management;
•	Business processes optimization;
•	Improving and transforming internal processes: CRM deployment, task tracking and implementation of controlling tools, setting up communication tools and protocols between the departments, IP-telephony service;
•	Contracting and budget adopting;
•	Client satisfaction monitoring, customer complaints handling;
•	Communication with supervisory authorities and distributors;
•       Languages: Ukrainian, Russian - Native, English – Intermediate
Looking for complicated tasks and interesting projects, I want to be a part of a talented and professional team!