Position: Junior QA Engineer
Category: QA
English level: fluent
Years of experience: 0.5

- Recommended for the Junior position by the Senior QA Mentor

- Supervising the team of customer support 
representatives
•	WORK EXPERIENCE

Sep – Oct 2020        	
Training in Software Testing
Canny Store, KungFu QA, Ukraine

- analyzed requirements and created user stories
- created checklist covering main features
- created and executed test cases in TestRail
- reported bug reports
- performed re-testing and regression testing after the fixes
- created Master Test Plan

Oct 2018 - present	
Customer Support Supervisor 
iDeals Solutions, Kyiv, Ukraine

- supervising the team in difficult cases
- testing user scenarios
- reporting defects in Jira
- reporting new-feature requests/improvements to the Product team
- assisting with updating internal instructions

Sep 2017 - Oct 2018	
Technical Support Specialist
Terrasoft, Kyiv, Ukraine

Jun 2016 - Jul 2017	
Project Executive Assistant
iHUB, Kyiv, Ukraine


•	EDUCATION AND TRAINING

2019	
QA Manual
Hillel, Kyiv, Ukraine

2014 - 2015	
MSc in International Business with Merit
University of Nottingham

2009 - 2014	
Bachelor of Philology Chinese Language, Literature and Translation
Taras Shevchenko National University of Kyiv

May - Aug 2013	
Cultural Exchange Program, Work and Travel
Lagoon Amusement Park, Farmington, USA

2011 - 2012	
Exchange student in the language school, passed Speaking, Listening, Writing and Reading in Chinese
Lanzhou University

•	ADDITIONAL INFORMATION

- Languages
	
English
Academic IELTS 7.0
Chinese
HSK 5

- Computer literacy
	
SQL (Introductory level)
Stanford Online: Databases: Relational Databases and SQL

Chrome DevTools, Jira, TestRail, understanding of Scrum methodology

- Volunteering

Fashion Tech Forum
Business Innovation Forum
Kyiv Fashion Institute, Kiev, 2017

- Personal characteristics	

problem solver
quality-oriented
team player
fast learner