Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 5

I am, by nature, optimizing everything I touch. I can help balancing the workflow of the projects I am working on. I can work with business clients as well as the end-customers, create rapport and healthy relationships with both.
I had several jobs in CS, first being a very stressful one with very high workload, including but not limited to calls (both incoming and outcoming), chats, emails and tickets. Worked there both as a Sale and a Customer Support.

Then I had a few smaller jobs, more sales-targetted.

Currently I have a very stable job in Technical Support. On it I've undergone additional deepened trainings in LinkedIn Learning under supervision of a Team Lead with over 20 years of experience in the Customer Support, who taught me a lot of things and helped me with creating a balanced workflow.
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My current job has a low workload and is highly automated by me. I am looking for a side job with a good salary-workload balance. As I am looking to relocate to another city (and a few other ambitious plans), I am searching for a source of extra income which is best achieved by finding another job.