Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 1.5


Customer Support Specialist (Hosting Department).
I respond to customer inquiries, guide customers through the purchasing process, make product or service recommendations and resolve complaints or technical concerns. Serving customers by providing product and service information; resolving product and service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.