Position: Content Marketing Manager
Category: Marketing
English level: fluent
Years of experience: 0.5


Marketing Intern 
- Researching ideas and creating technical tasks for writers
- Increasing the "link mass" of the corporate website
- Work on e-mail campaign: preparation of client digests, 
monthly mailings for blog subscribers
- Communication with media platforms
- Preparation and distribution of content on company's 
services
- Work with Quora, Medium, Hackernoon platforms
- Monitoring competitors' marketing activities
- Help in other marketing areas

Editor & Customer Support Representative
- Editing written texts and guiding writers on ways of improvement; ensuring the high quality of the final product
- Communicating with English-speaking customers through various channels, resolving customer complaints, and assisting with the firm's services/products
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Processing orders, forms, applications, and requests
- Communicating and coordinating with colleagues
- Assisting and guiding junior customer service representatives
- Keeping records of customer interactions, transactions, comments, and complaints
- Detecting and reporting bugs

SMM copywriter intern 
- Created SMM texts following the provided content plan
- Followed tone-of-voice of the company
- Conducted research to include up-to-date information in 
the texts
- Brainstormed the ideas for the upcoming content
- Collaborated with the graphic designers team to provide 
visual representation of the text