Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5

1. Assured a consistent monthly revenue stream by increasing customer retention by 10% from the first education month to graduation
2. Implemented department financial processes like optimizing product costs, planning and reporting on a monthly budget, automating contract creation, and working with vendors
3. Developed the department structure, set KPIs, and implemented a reporting system and man-hour estimates for departmental operational tasks
4. Initiated product corrections and implementing changes based on feedback analytics, which led to the establishment of product standards, standard operating procedures (SOPs), and product quality assurance
Skilled in project and operations management with strengths in strategic thinking and an agile mindset (2+ years in project management). Strong communication and negotiation skills, effective in working in teams and managing expectations. Currently transitioning to IT project management and developing pet projects while deepening technical knowledge and leveraging previous experience in management.
I am looking forward to grow my skills by building exceptional projects in IT with self-driven teams. I would appreciate if the company supports with personal development plans and mentorship.