Position: Learning and Development Manager
Category: Other
English level: fluent
Years of experience: 1.5

Created Issue Management System from scratch
Created User Journey Tool in order to increase users premium conversion rate
BA School (Yalantis)
/Developing training materials and conducting trainings for newcomers
/Assessing and optimizing development plans
/Implementing different training techniques, including e-learning, lecture style training, mentoring, and workshops
/Creating knowledge base and FAQs for customer support specialists
/Conducting Q&A sessions