Position: Customer care
Category: Support
English level: fluent
Years of experience: 1.5

I like connecting people, making things happen, organizing transport, handling logistic issues.
Answering multi-line phone system to respond to inquiries and transfer calls. Using internal software to process reservations, check-ins and check-outs, performing different clerical tasks, organization and office management, shipping correspondence, retrieving mail, packages, documents. Handling customer complaints, providing solutions, processing customer accounts and file documents, organizing shipping, processing payments, orders, maintaining a database of customer information, assisting customers with every need.