Position: Java Developer
Category: Java
English level: upper
Years of experience: 2


2+ years of experience as a software engineer, on 2 different projects, both in the post-production support phase.
On the first project, it was only a L3/L4 customer support experience. The team included only three members.
Responsibilities included daily communication with the customer, identifying the root cause of the issues and resolving them, preparing a patch with fixes, and resolving issues with the customer's environment.
On the first project, the majority of the issues were resolved in Oracle PL/SQL, some in misconfigurations, and less in the Java code.

The second project has many change requests for the development of new functionality and regular customer support issues. The support team included seven members.
Responsibilities included all duties from the first project, including conducting meetings with customers, prioritizing work between support issues and change requests, developing new functionality in the team, managing part of the support team, and preparing the design documents for the change requests.
On the second project, there was much more work with Java code and misconfiguration issues.

Work as a software engineer interests me because of the unusual cases, where you need to solve a riddle, hold an investigation, and provide the best possible solution.
But from the start, my soul was closer to the job of the developer. Creating something new and observing your work's results has always inspired me.