Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 1


Started my career as a Support Agent in the cryptocurrency exchange platform CEX.IO, in 7 months I  became a Supervisor in a team of 7 members. In 9 months developed the team of AML Account Managers, became lead in it, and worked for 8 months. Then switched my position to CRM manager(Business analyst team) in one of the biggest Ukrainian payment provider companies - EasyPay UA. After a couple of months received an invitation to become a Head of Support in NEAR Wallet (blockchain company), during my work there grown as an expert in crypto and became a Business Analyst in BoostyLabs. Business analyst is my latest position where I am working from January till today. What I did:

Provided market analysis for new and existing projects
Conducted analysis and formalized client requirements for incoming projects
Collected functional and non-functional requirements
Led the project discovery phase
Participated in pre-sale activities such as calls and estimations
Evaluated the scope of work and resources needed for projects
Searched and implemented industry-leading solutions
Worked within the Scrum framework
Created tasks and user stories for developers and designers
Processed change requests
Created technical and business documentation for the project
Developed Jira and Confluence structure for the project
Created diagrams, user flows, and other visual aids using tools such as Miro and Draw.io
UI prototyping using Figma

Created and worked on common business analyst documents and artifacts such as:
Requirements documentation
Use cases and user stories
Process flows and diagrams (e.g. flowcharts, swimlane diagrams)
Wireframes and mockups
Status reports and meeting minutes