Position: Customer Support
Category: Support
English level: upper
Years of experience: 1.5


My experience in Customer Support counts almost 2 years. For my first year I'd been working in a small online shop company, which was selling mobile phones, laptops, kitchen equipment, etc., I had to answer phone calls, chats, emails and assist customers with the purchase, track the delivery, help them with the product usage (not detailed knowledge was needed, just some soft skills). After that I've worked for several months as a customer support in a gambling industry, main language was English, but sometimes translate tool was used.