Position: Junior QA
Category: QA
English level: upper
Years of experience: 0.5


Technical skills:

experience in software testing (functional, ad-hoc, smoke, regression, GUI, localization) 
experience in requirements analysis, creating and supporting of checklists, test cases
working with Test Management System – TestRail
SQL knowledge
working with Bug Tracking Systems – Redmine, Jira
understanding in Agile/ Scrum methodologies

Professional experience:

June 2017 – May 2022
Technical Support Specialist (German, English)

•	reviewing, analysis and testing of user requests 
•	bug reporting in Redmine, Jira
•	close work with the development and QA team, interaction with users
•	writing manuals, maintaining and supporting of Knowledge base
•	assistance with installing, configuring and updating the software
•	solving of technical issues and their further coordination (used ticketing system – Help Desk)

Education:

"Software testing" course held by QALight (Kyiv)
December 2021- May 2022