Position: Operations manager
Category: Other
English level: fluent
Years of experience: 5


Operations Manager
April 2017 – Present
Multifoam Ltd.
 Preparing documentation, correspondence, forms, reports etc.
 Negotiation of contracts; control of signing/execution of contracts
 receiving, processing and monitoring the fulfillment of orders from customers
and suppliers (both B2C and B2B)
 Interacting with customers by answering their questions and directing them to
the appropriate service for their needs
 Communication with partners both in English and Ukrainian/Russian via email
or phone calls
 Organization of participation in exhibitions and presentations
 Organization of business trips for staff (booking air tickets, hotels, car rental,
etc.)
 Personal assistance to managing director
 Organizing corporate & staff events

Paralegal
July 2016 to March 2017
DENTONS LLC
 Assisting with preparation of draft legal recommendations, reports,
memorandums, samples of various legal documents and contracts
 Participation in legal projects, legislation research
 Analyzing information from different sources
 Preparing various internal working documents

Legal Assistant
July 2015 to July 2016
DENTONS LLC
 Searching and collecting requested information
 Arranging business trips and accommodation (visa, tickets, hotel, expense
reports)
 Screening telephone calls, enquiries and requests, and handling them when
appropriate
 Meeting and greeting visitors at all levels of seniority
 Dealing with incoming email, faxes and post
 Coordinating mail /courier/ delivery / driver services, etc.
 Organization of corporate parties (event subject, gifts search, restaurant search,
menu planning for team of 35+ members)

Contracts Manager
October 2013 to July 2015
MASTER-AVIA Ltd.
(Kyiv Sikorsky International Airport)
 Preparing drafts of contracts for the legal department. Proposing alternative
text/clauses for contracts as appropriate
 Preparing documentation, correspondence, forms, reports etc.
 Negotiating contract terms and maintaining documentation of changes
 Coordinating contract interpretation, implementation, and communication
 Maintaining and managing contract database

Marketing Trainee
July 2010
GmbH Trocellen
Troisdorf, Germany;
Budapest, Hungary
 Acquiring basic knowledge on the various techniques associated with advertising of
the firm
 Undertaking marketing research
 Analyzing the customer’s details
 Forming marketing strategies etc.