Position: L&D, HR, People Partner
Category: HR
English level: intermediate
Years of experience: 2

Achievements: implemented a project to gamify the workflow. 700 people were involved. 
Raising indicators for 3 main parameters: speed of service, quality - customer orientation, maintenance. Business process updates. Development and holding of webinars, 
implementation and maintenance of a special "Logbook" for the call center. I organized and conducted about 180 trainings and 400 hours of training for 2 years. 10 years in the topic of soft skills trainings;
I have experience as a HR club project management
As a psychologist, art therapist, coach. 
As a specialist in training and recruitment
Desired areas of work. Conducting and developing the educational process. Personal growth of employees and internal communication, organization of events, EVP.
     Skills and personal qualities that help me work and achieve results: 
knowledge in SMM, higher psychological education, coaching education, gamificy. Combination of creative and functional approaches, the ability to make visualizations for business needs, the ability to explain, proactivity, leadership skills, developed emotional and technical intelligence.