Position: Program manager
Category: Project Manager
English level: upper
Years of experience: 11

- Reduced Time to Market by two months.
- Decreased Retention Rate on the project from 20% to 5%.
- Won new projects and extended company business.
Professional with proven experience and ability to manage and implement big enterprise level projects. Focused on creating a world-class Product and Service for customers. Professional expertise includes Program/Project Management, Agile/LEAN Transformation, Coaching/Training experience.

Overall responsibility:
1. Team management: build and motivate teams during stages of forming, norming and performing. Process and structure alignment of the company (based on the SAFe framework). Establish efficient communication between Project, Program and Portfolio levels. Define team roles and responsibilities(RACI matrix) according to Program goals.

2. People management: organization staffing, including selection, training, career development, performance assessment, workload planning, recognition, salary and disciplinary actions.

3. Project management: organized change and risk management, quality reviews. Handle all phases of SDLC: Initiation, Requirements, Design, Develop, Testing, Product release, Maintenance.

4. Program management: manage program cost, schedule, quality, performance, processes and subcontract activities. Employed metrics and different project management methodologies to ensure successful execution according to Contract conditions (Fixed price, Time&Materials).

5. Customer relations management: take part in pre-sales activities. Including establish the relationship with stakeholders, recognize the needs, form a solution, delivery, close the deal, follow up and retention. Establishing of interpersonal relations with decisions makers.

Certification:
- Agile Professional (ICAgile),
- Scrum Master (International Scrum Institute),
- Internal Auditor (ISO standarts),
- SAFe Agilist (Scale Agile Foundation),
- PMP (PMI).
Interesting projects, Ambitious goals.