Position: Head of Delivery/Delivery Director
Category: Project Manager
English level: fluent
Years of experience: 11

16+ years in IT
Pre-Sales, Customers/Partners negotiations in Product and Outsource businesses
Delivery, Development, Project and Process Management, Resource and Support Management
Hiring/Staffing, building high-efficient cross-functional SCRUM teams, People Management
AI/ML in forecasting and optimization, Deep Analysis, PowerBI, BPMN
Domain expertise: Supply Chain & Logistics, Automotive, Telecom, IT Services
Fluent English

Focused on finding the best solutions for customer needs supported with the top best team expertise 
Looking for technologies: AI/ML, RPA robotics, IoT.
Volunteer, Acquiring MBA 06.2022 – Now
Head of Supply Chain and Logistics Delivery vertical 09.2020 
I initiated and started the Supply Chain vertical, designed processes, and stuffed the Pre-Sale team (CoE). Led and won several Pre-sales in Supply Chain up to enterprise level. Designed Jira integrated reporting solution based on PowerBI. Managed transformation to SCRUM. Online and offline Innohub Tech Talks with customers.
Responsibilities: Delivery team/process/people/financial management, Pre/Up-sale leading supporting accounts growth over the engineering Supply Chain and Logistics vertical. 
Team: 110 FTE 

Consultant in Pre-Sales 04.2020 – 09.2020
Won US Interactive media streaming platform presale with reward as the best Software design studio proposal.

Delivery Director 02.2019 – 12.2019
I described and improved the delivery and hiring process, developed a Delivery strategy, and significantly improved project financial KPIs with designed with implemented support policy negotiating in Support contracts. Leaded GDPR compliance projects.
Responsibilities: I managed delivery units: PMO, BE/FE, DevOps, QAO, BAO. Customers and Partners communication and negotiations.
Team: 100 FTE

Software Development Director (Branch Manager) 09.2014 – 01.2019 
I grew existing accounts and engaged new ones, build a strong high efficient expert team, established a support process (1-3rd lines), and improved the delivery process with CI and TA.
Responsibilities: I managed two Ukrainian branch offices, delivery team/process/people/financial management, Pre/Up-sale, Implementation, and Customization projects of warehouse management system product in mid-scale companies and governmental organizations in the US.
Projects:
•   Designed Demand-based supply forecasting/provisioning with stock optimization solution;
•   Distributed solution with automated sync over facilities;
•   Service management, Fleet management, Value Management solutions.
Team: 30 FTE

IT Project Manager 10.2013 – 06.2014
I managed implementation and customization projects of BPMOnline CRM+Service Desk product in large-scale Telecommunication, Production, Distribution, and IT companies. My team developed integrations with Monitoring systems, Vault Management, Call center software, and expanded integration with AD.
Team: 25 FTE

IT/IS Manager 03.2008 – 05.2013
System Administrator 06.2005 – 02.2008
Curious about:
Eco and sustainable energy
Research in aerospace, physics, AI and robotics