Position: German/English customer technical support
Category: Support
English level: intermediate
Years of experience: 1.5


I started working in the field of customer/technical support since April 2022 in the IT industry. Direction of gambling. I gained diverse experience in working with clients, at work I always stood out with team and leadership skills, as well as competent work planning. I easily mastered the technical material and using it in practice, which was also evidenced by the quick closing of the trial period and good feedback from my mentors and supervisors. While working in the company, I also managed to change direction to work with VIP clients, as I wanted to gain even more experience and did not want to stand still.
Before working in the IT industry, I was engaged in the maintenance of electrical facilities in the energy industry, namely control, management of works, their organization and planning. I believe that such work experience allowed me to quickly master the IT field.