Position: Product manager
Category: Project Manager
English level: fluent
Years of experience: 11

Successfully implemented product development and customer support processes based on ITIL practice and Agile methodologies (scrum). Incident Management (jira), Requirement and Knowledge Management (confluence), Change Management (jira), Software Development (python, php), Release and Deployment Management (git, jenkins, docker, k8s), Continual Improvement (retro, facilitation). Such approach allowed to reduce time to market, increase releases frequency, create ability to outsource non-crucial functions and build strong development team.
Implementation of the enterprise IT service management systems based on ITIL (ITSM tools), launching software development and IT support processes (Jira, Confluence), managing of the product development teams (Scrum, SDLC).
Looking for a job where my skills and experience in software product management, IT service management and agile transformation could be useful. It should be something innovative.