Position: Support
Category: Support
English level: fluent
Years of experience: 4


1 year as Customer Support Representative, half a year as Operational Manager and 1.5 years as Digital Security Manager. I have excellent English communication skills (degree in Linguistics and Literature), can easily process hundreds of requests via online chat, e-mails. Has been awarded as "Best Support Representative" of English speaking department, conducted numerous introductory educational courses for newcomers, worked with complaints, for half a year I`ve been optimizing, translating and redeveloping our database for international partners. Concluded numerous analytical researches on key business aspects, compared and predicted the results of different promotional campaigns, tested inner products for vulnerabilities.