Position: Project Manager / People manager
Category: Project Manager
English level: upper
Years of experience: 6

- Successfully managed a large project with up to 15 team professionals and several outside vendors
- Worked closely with 7 business users on the Client's side to provide NPS 10
- 90% of all the releases were successfully delivered on time 
- Managed 4 JIRA Boards and Confluence space simultaneously
- Described project processes from scratch - stakeholder register, RACI matrix, JIRA tickets templates, resource planes, feature timelines, day-to-day Scrum events 
- Facilitated regular Scrum events (Daily Scrums, Plannings, Estimation sessions, Retrospectives)
- Contributed to team growth from 5 to 13 team members after proper resource planning on the project and upselling additional professionals (during 1,5 years period)
- Improved eNPS to 86% in the Salesforce Delivery due to effective work as a Team lead, in particular, led 1-2-1s, PDPs, and team activities for the team (up to 30 teammates)
- Managed internal training centers / Ran interviews for project managers
- Created the onboarding plan for the newcomers, internal recourse documents, improved personal development plans within the Salesforce Delivery, and helped to improve the company's processes
Strategic and detail-oriented Project Manager with 6 years of experience in fields. 
I have a proven track record of successfully delivering projects on time and under budget. My skills include leading teams through all phases of the project life cycle, problem-solving, and risk management.
Certified PSM and PSM II, Salesforce Administrator.

I have been working with JIRA, Confluence, Trello, Basecamp, the Salesforce platform, Microsoft Office, Google Workspace, Miro, and Retrium.
I expected to find my dream team.