Position: Trainee/Junior Project Manager
Category: Project Manager
English level: upper
Years of experience: 0

I worked as an administrator for a year:
Managed a team of 10 people for a year;
Learned how to communicate and conduct business with suppliers of products for the restaurant,
and manage a team of people in the restaurant;
Monitored the quality of the team;
Invented tasks for the team;
Communicated with guests in the restaurant;
Identified the needs of guests
Removed from a stressful situation ‑ decreased the number of issues with clients by 20%,
Monitored the cash discipline of the institution,
Conducted training for new employees.
Applied the knowledge gained from the courses at work, conducted daily 15‑minute meetings,
corrected mistakes in the work of the waiters painted them a list of rules ‑ created a guideline for
waiters which improved the quality of service by 40%, that they should do to be quality service
guests and build relationships with the team building a strong team, which reduced staff turnover by 30%
and increased my overall level of satisfaction with work by 50% so that during the year of my work no
one quit and did not complain about my work.
I graduated from the university with a master's degree in Project Management in 2021.
In 2021, I started working as an administrator in an Asian restaurant, I have 7 people on my team,
and during my work, not a single employee left the team. The restaurant's income in the period
2021-2023 increased by 40%; the restaurant entered the top 10 best Asian restaurants in Ukraine.
In December 2022, I was selected for training under the IT Generation program of the Ministry of
Digital Transformation of Ukraine, specializing in project management, and in March 2023 I
graduated.
I aspire to become a project manager and contribute to the development of the IT sector in Ukraine.
I am ready to grow, willing to take responsibility, stress-resistant, able to work in a team, and find an
approach to each team member.