Position: Business / System Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 11


WORK EXPERIENCE
Business Analyst  (02.2021 - now)
Main responsibilities:
- collection, analysis of customer requirements, work with Feature Request Form, creation of Business Requirement Document;
- decomposition, creating tasks for development, setting up software functionality, testing;
- conduct a demo on releases;
Main achievements:
- participation in several compliance projects (legal department), which are qualitatively completed on time.
The technology stack:
- Jira, Visio, cawemo, Miro, Notion, Figma; Bitrix24; Agile, BPMN.

Previously worked:
- System Analyst: Creation of several insurance products;
- Senior Operations Manager: Building effective operational activities in the company, automating processes;
- Resource & Information Manager: Support and optimization of all business processes; Automation of the HR department (all internal processes); 
- Business Analyst, Project Manager: creation of an IT system for insurance companies and its implementation;
- Developer, Head of Department: creation of an IT system for automating insurance activities and accounting;

EDUCATION
Higher, Systems Engineer

PROFESSIONAL AND OTHER SKILLS
- expert level MS Office (Project and Visio);
- administration level Confluence, Jira (+Jira Service Desk);
- practical work with MS SQL, Sybase Power Designer;
- knowledge and application of UML and BPMN notations
- programming in 1C (7&8.x), VBA for Excel;
- Trello, G.Suite, Bitrix24;
- Miro, Notion, Figma

KNOWLEDGE OF LANGUAGES
English - Intermediate (B1)