Position: IT Coordinator
Category: Support
English level: upper
Years of experience: 3


•	The first line of customer support
•	Creation and assignment of SD requests
•	Tasks implementation within the SD system
•	Processing emails and other correspondence related with the SD project
•	Work with users. Receiving calls. Consulting users by phone about questions within the competence of SD coordinators
•	Work with SD engineers. Interaction with different lines of support specialists for acceleration of solving process
•	Experience in training new employees