Position: Customer Care Expert
Category: Support
English level: fluent
Years of experience: 2


2 years of experience working in a call-centre for mobile service provider Lifecell. 
Consulting users (later on mainly premium clients) through calls, tickets, web-chat, responding on social networks in three languages (Ukrainian, English, Russian). 
Currently working at Wix for 1 year plus as Customer Care Expert. 
Responding to international users queries through live-chat and ticketing system in English language. Providing assistance with around 50 different products. 
Looking forward to develop testing, analytical and investigational skills even further, to help and work closely on certain products.
Also have passion for gaming industry.
On a distance, looking for relocation options mainly to the UK (due to personal circumstances).