Position: Customer service or QA trainee
Category: Support
English level: upper
Years of experience: 11

In one company, I created the cash-flow from 0 to 350 000 hryvnias per month.
In the other case, thanks to my efforts, the quantity of sold products increased from 0 to 20 tons per month.
2021. The work in the software development environment. Customer support in the Affiliate CPA network company. 
Communications with clients in English. The tools are POSTMAN, Kibana, Metabase, Youtrack, Freshdesk.
Integrating Freshdesk and Freshchat.

2012-2020 Project manager of the E-commerce project.
Created the project from scratch.
Automation business processes.
Set goals, controlled performing tasks, analyzed failures with the team, and worked on improvement. 
Customer service experience.
Working out online orders. 
Promoted the online store through Google Ads, Facebook, Instagram, and SEO.

2009-2012 Cold sales of raw materials В2В. 
Achievement is from 0 to 20 tons per month.
I like to be the connection between people and technology.  
Strong desire to work, achieve goals, and constantly develop my skills and knowledge.