Position: Customer Support Specialist
Category: Support
English level: upper
Years of experience: 4


Customer Support Specialist for 4 years

Responsibilities: 
Responding to customer queries via email and live chat;
Identifying customer needs and helping customers to use specific features;
Creating bug reports;
Updating the FAQ section;
Interviewing users for UX testing.
I'm from Ukraine but live in Romania now. I'm looking for a company where I can get career progression and opportunities, and master new skills. I'm ready to learn a lot if I know this helps me to upgrade my skills and bring me benefits. I'm considering relocation.
Ready to switch to another position.
No time trackers :) I'm self-motivated and responsible enough to organize my workflow myself.