Position: support manager
Category: Support
English level: upper
Years of experience: 1


LLC "SUPPORTLAB"
November 2021 – November 2022
Providing customer support service through email and over 120 chats per shift, using Zoho, Omnidesk, Softswiss, and Jira. Collecting and analyzing customer needs, and user experience.
I would be happy to improve my skills and gain more experience in the field of customer support.