Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 1.5

Software life cycle

Mastering the methodologies of Agile (Scrum, Kanban), Waterfall
Identification and prioritization of requirements
Creating functional / non-functional requirements
Work with Use Case, User Story, Swimlane, UML, BPMN, Wireframes, create interactive prototypes
Work with Concept Vision & Scope, BRD, User stories, Proposal
With more than 3 years of experience working with business operations and managing processes of projects, I’m excited to bring my experience and add value to a new valuable project as a Business Analyst.
In my previous role as Head of Department RE/MAX, I worked closely with the development team, analyzed and documented our clients’ requirements, and led a team of 20 employees to deliver business solutions. I developed project plans, monitored performance, and ensured that the real needs of end users were uncovered and the objectives of our stakeholders were met. I led the product development of our client’s CRM system, Web-cit, maximizing value to the company and increasing lead generation.
Additionally, I developed my ability to work under pressure and acquired a lot of experience working with outside clients. I firmly believe that I approach any assignment with curiosity and an open mind, ready to get new knowledge, be inspired by challenges, find new solutions and spell business processes out.
 
I have enclosed my resume, with more details about my skills, accomplishments, and experience. I look forward to discussing my qualifications with you further. I very much appreciate your time and consideration.