Position: Technical writer/Support specialist/Business development/Research analyst
Category: Support
English level: upper
Years of experience: 2


Technical writer: 
- Experience in writing technical documentation of Web and Mobile Development 
- Updating content on the website 
- Written translation: English/German

Support specialist:
- Ability to diagnose and troubleshoot basic technical issues
- Researching, diagnosing, and identifying solutions to resolve system issues

Business development/Research:
- Providing product and service information (sales/support)
- Identifying new sales leads through publicly available sources
- Negotiations with customers, terms, project planning discussion
- Market research and target audience definition
- Resolving product and purchasing issues by E-mail, chats, and sharing the knowledge about the product.