Position: Project Manager/ Business Analyst
Category: Project Manager
English level: upper
Years of experience: 1


Project 1
Administration of the company's crisis hotline (since the military aggression against Ukraine): Organization of a crisis hotline; Writing and managing scripts for operators; Creating an Evacuation Base for employee; Training of a group (40-50 employees).

Project 2
Administration of the process of issuing protective equipment (helmets and body armor) at the Company's enterprises (since the military aggression against Ukraine): Coordination and work with those responsible from the company and holding meetings; Control the transfer of protection to employees and the collection of new needs.

Project 3
Management of the Company's business process regulation system: Development and implementation of a communication program to improve the efficiency of the regulatory system (development of motivational program, writing notes, articles in the corporate channel); Development training course "System of regulatory documents of the Company"

Project 4
Automation of incoming and outgoing correspondence processes in the Company: Collection and description of requirements;Conducting custom testing of the system; Development of instructions for users to work with the system.

Project 5
Organization of remote work on a system basis at the Company's enterprises: Development of motivation system for employees of different formats; Collaboration with the IT team on development for a tool for booking jobs in the office and a tool for managing remote teams

Project 6
Implementation of internal customer service: Formation of a unified strategy for the development of internal customer service in the Company: Participation in the development of a training course on customer orientation; Forming a unified feedback system for the various functions of the Company.

Project No7
Knowledge Base management (development from scratch): Collection and description of business requirements for the Knowledge Base system; Conducting custom testing of the system.