Position: UX researcher
Category: Design
English level: fluent
Years of experience: 1.5


· Moderated 40 projects with in-depth interviews and usability tests, 30 phone surveys to improve products and services at Kaspi.kz
· Interacted with about 600 clients and partners of Kaspi.kz
· Mentored interns at 'Kaspi lab' Corporate University for UX Research
· Conducting usability tests, in-depth interviews, and phone surveys with the clients and partners of Kaspi.kz
· Hypotheses making and testing
· Digitalization of both civil and financial services
· Analyzing user behavior with 'Amplitude' the digital optimization system