Position: System administrator
Category: Sysadmin
English level: intermediate
Years of experience: 2


System Administrator 
01.06.2020 – current time
Oximio (logistics and storage of medical supplies) 
Kyiv, Antonovycha Street 172, 11th floor

Job Responsibilities:
•	Provisioning and deployment of servers based on Windows Server 2019, 2016, 2012, 2008 (including Active Directory, DNS, Certification Authority, etc.). 
•	Working with the Office 365 Admin Center, including Exchange, Azure AD, SharePoint, Security, Billing, and other related tasks. 
•	Virtualization using VMWare on physical servers (Dell, Lenovo) and cloud servers (hosted on Azure or Hetzner). 
•	Administration of users in 1C Enterprise 8.3. 
•	Configuring access to company network resources for employees. 
•	Monitoring the availability of company network resources (database, website). 
•	Configuration of the ticket system based on «Manageengine Servicedesk Plus» including automation and populating the system with information using data from csv files.

NOC IP Telephony 
From 06/01/2019 to 06/02/2020
Vacotel Technologies
Kyiv, st. Eugene Pottier, 12

Job Responsibilities:
•	Working with Streamco Tracking System
•	Resolving technical tasks via Skype in real-time
•	Traffic route configuration

NOC IP Telephony 
From 03/15/2018 to 06/01/2019
SVM Telecom (IP telephony) 
Kyiv, st. Zoe Gaidai 2

Job Responsibilities:
•	Solving Trouble Tickets through system OTRS 5s. 
•	Work with data through the Alaris inVoice billing system. 
•	Monitoring traffic by MERA VoIP Transit Softswitch

Technical Support Specialist 
From 10/12/2016 to 01/23/2018
Telesystems of Ukraine (Internet Service Provider)
Kyiv, st. Yuri Shumsky 1A

Job Responsibilities:
•	Solving Trouble Tickets, setting up a customer’s router in telephone mode, 
•	Visiting customer inhabitation or address of the company to configure network equipment and PCs. 
•	Processing incoming calls to the technical support department.