Position: Head of Sales | Director of Sales
Category: Sales
English level: upper
Years of experience: 11

- Created a commercial direction from scratch. 
- Formed business processes for working with clients and departments of the company
- Created a department of outgoing lead generation, which allowed to increase the number of first presentations by 500% and created a stable source of new customers.
- Systematized and developed the work of two product lines of the company
- Opened four new foreign markets for the company
- Attracted more than 50 new Large and Enterprise B2B clients, including three anchor ones.
- Increased the average check by more than five times
- Created a partner network in foreign and local markets
- Reduced the average transaction cycle by more than two times
- Due to the successful work of the commercial department of the company, it was possible to increase the staff of various departments by more than five times

- Optimized customer handling (for new and repeated touches), which increased the productivity of sales professionals by 90%
- Increased office sales turnover compared to the previous period (y/y) by 364%
- Increased the average sales receipt: В2С +52.7%, В2В +170%
- Developed a training program and materials for sales professionals, which allowed new employees to reach the plan in 1-2 months.
- Increased conversion from lead to payment by 320%
- After optimizing the work of the office, the sales department reached 100% fulfillment of the sales plan already in the second month of work
- Registered new business processes for interaction with other departments, which allowed sales specialists to devote more time to customers
Over 15 years of experience in Sales. Work in the industries of IT services, IT products, and goods. 
I can, and I know how to create a sales department from scratch. I love selling and teaching how to do it. I am constantly looking for new ways to improve efficiency.

1) Chief Business Development Officer
from 11.2019 to the present time
Kyiv (IT Company), B2B VR|AR Solutions
- the creation of a commercial direction from scratch
- creation and implementation of scripts for communication with clients and online/offline presentations
- business planning and analysis of financial indicators
- training employees in sales, personal meetings, business correspondence
- KPI creation and reporting
- Elaboration and search for new directions for sales
- Building partnerships with companies
- analysis and monitoring of sales performance indicators

2) Head of the Kyiv branch for work with corporate and VIP clients
Kyiv (IT Company), B2C|B2B IT products
2017 - Jan. 2018 1 year
- Building a sales team from scratch
- organizing the work of the sales department in the CRM system
- creation and control over compliance with regulations
- writing and implementing scripts/scripts for telephone communication and online/offline presentations
- business planning and analysis of financial indicators
- training employees in telephone sales, personal meetings, business correspondence
- creation and implementation of internal reporting
- Elaboration and search for new directions for sales
- building partnerships with companies in the Group
- introduction of non-material motivation based on gamification
- work with VIP clients, holding presentations and meetings
- analysis and monitoring of sales performance

3) Head of Sales Department
from 02.2017 to 02.2018 (1 year)
Kyiv (IT Company), B2C|B2B IT products
- business planning and analysis of financial indicators
- Elaboration and search for new directions for sales
- monitoring compliance with regulations
- training employees in telephone sales, personal meetings, and business correspondence.
- writing and implementing scripts
- introduction of internal reporting
- introduction of non-material motivation
- work with VIP clients and presentations.
- analysis and monitoring of sales performance indicators
- speaking at internal and external events
- participation in the development of marketing campaigns
I prefer to work in the B2B segment and something from IT services or products.
The desired wage is the minimum income.