Position: Marketing Manager
Category: Other
English level: fluent
Years of experience: 1

Multi-tasking. Closed an offer for 12mill EUR
Tagvenue, Krakow, Poland — Venue Hunter October 2019 - April 2020
•Looking for new venues using Internet resources, checking if they meet Tagvenue standards and passing on the good leads to sales agents;
•Checking the quality of venues;
• Working with Google Drive, Gmail Pipeline, LinkedIn Navigator.
La Fleur, Lutsk, Ukraine — Co-founder June 2020 - August 2021
•Meeting the clients, answering their phone calls, messages on the social media;
•Responsible for financial side of the company;
•Monitoring the workers’ performance .
LoveCrafts, Kyiv, Ukraine - London, the UK— Customer Service Agent
January 2021 - July 2021
•Dealing directly with customers by telephone and electronically (e.g. online chat and email);
•Handling and resolving customer queries - and very rarely - complaints;
• Obtaining and evaluating all relevant information to handle product inquiries;
• Providing pricing and delivery information;
• Directing requests and unresolved issues to the appropriate person or team;
• Working with Zendesk, Magento, NAV.