Position: Customer support, HR
Category: Support
English level: fluent
Years of experience: 4


08/2021 – 12/2022 Admin and Project specialist (Remote Opportunity)
Abbrivo International
• Managed several individual and cooperate organization’s project to ensure the confidentiality and monitoring from start to finish.
• HR duties including staff payroll, welfare, onboarding, and communication of HR policies and staff concerns to management.
• Delivered expert administrative support to internal staff and management by efficiently handling a wide range of routine and special requirements.

06/2020 – 09/2020 Marketing Intern (Remote Opportunity) Maximize Your Potential (MYP) Mastermind Group, Inc., Atlanta, GA (A personal development company that supports individuals in their efforts to pursue their personal and professional goals)  Managed social media accounts by engaging with influencers to promote content via established social media channels.

08/2019 - 05/2020 Brand Manager & CEO’s Executive Assistant The Dexterity Group, Ibadan, Oyo State, Nigeria 
 Managed the successful implementation of projects. HR duties including staff payroll, welfare, onboarding, and communication of HR policies and staff concerns to management.

09/2017– 04/2018 Customer Service Representative Powerjam Company, Kiev, Ukraine
Handled incoming calls promptly and offered problem resolution.  Responded to customer requests for products and service availability.  Ensured timely delivery of products by daily tracking of order details.  Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

07/2015 – 07/2016 Customer service representative Financial Service Company, Kiev, Ukraine 
Handled complaints and customers request for services, offered excellent support and tailored recommendations to needs