Position: QA Lead
Category: QA
English level: upper
Years of experience: 8

Set up Testing processes from scratch, partial work as a Scrum Master, improvements in team collaboration with customer
04.2017 – Present  
Position: QA Lead 
•	Set up Testing processes from scratch 
•	Test Case management (Design & Execution) 
•	Setting up a well-performing team and providing local leadership for several teams 
•	Reviewing and analyzing business requirements 
•	Defect Triage & Defect Management 
•	Collecting metrics, regular reporting 
•	Communicating with internal teams in multisite environment and external customers

08.2012 – 03.2017  
Position: QA Manager 
•	Documentation, implementation, monitoring and enforcement of all testing processes per standards defined by the organization
•	Negotiation the ongoing purpose and deliverables of the test effort
•	Ensuring the appropriate planning and management of the test resources
•	Assessing the progress and effectiveness of the test effort
•	Ensuring the timely delivery of different testing milestones
•	Collecting metrics
•	Ensuring content and structure of all Testing documents/artifacts is documented and maintained
•	People Management, Risk Management, Budgeting
•	Participation in presale for different projects

04.2014 – 04.2015   
Position: PMO Manager (0.25%)
•	Ensuring regular statuses updates in LDS
•	Projects review
•	Finance and KPIs tracking on practice level
•	Adding recommendations after projects review, status tracking
•	Customer Satisfaction Surveys start for different projects of Travel Practice 
•	Participation in ISO audit, Security Audit, projects review by QC
•	Preparing different calculations by demand of departments

06.2011 – 08.2012 
Position: Lead QA Engineer
●	Requirements review, test planning, test case design, test reporting, matrixes, flowcharts and other test documentation
●	Test execution, defect management, metrics collection
●	Coordination work of QA engineers 
●	Participation in communication with customer 
●	New staff coaching

08.2010 – 06.2011
Position: QA engineer
●	Testing of web and mobile applications
●	Testing according to specifications
●	Documenting, tracking and closing defects upon resolution
●	Preparing reports on test results

11.2005 – 07.2007 
Position: Microsoft Clients Database Development and Support Department Head
●	Department’s operations organization (DB Siebel actualization)
●	Planning operator’s workload
●	Monthly reporting
●	Budget estimation for new projects
●	Projects’ outcomes determination