Position: Customer Support Engineer
Category: Support
English level: upper
Years of experience: 1

Certificate of successful completion of "Intensive English Language" study programme in M.L.S International College, Bournemouth, UK. (July 2019 - Aug 2019)

Certificate of NDG Linux Unhatched course completion in the Cisco Networking Academy. (Feb 2021 - Mar 2021)

General English B2 certificate (in accordance with CEFR) issued by "Interbridge" training center (June 2021)
Customer Support Engineer in UKSATSE, Boryspil International
Airport, Ukraine. 
Sept 2021 - Dec 2022
Troubleshooting of Windows and Linux based computers by customers' requests, communication with foreign customer support (in English) by email and Social Media, filling out technical documentation; 
Team Lead assisting, taking part in meetings with team leaders and
auditing activity.