Position: Technical Support Specialist
Category: QA
English level: pre
Years of experience: 3


•Implementation and support of software users of the company's products.
•Consulting clients regarding the functionality of the software.
• Resolution of conflict situations (errors in the system operation, hardware settings, data exchange errors, etc.).
• Installation and configuration skill
 Windows, Ubuntu, Debian.
•Experience in Linux systems.
Terminal experience.
•Problem solving, software installation, configuration and hardware installation.
•Remote troubleshooting, remote diagnostics of RMC, connection / disconnection of peripherals.
•Connection/disconnection/configuration of Registrar of settlement operations (RRO) , scanner, POS-printer.
• Compilation of technical articles and checklists in the knowledge base.
•Help with operation and setup of POS systems, cloud management accounting system.
•Testing and training, setting up self-service systems.
•Manual testing
• The skill of compiling and working with test cases, checklists and bug reports. Product quality control