Position: Research Analyst / Сontent Manager
Category: Support
English level: pre
Years of experience: 5


Research Analyst and Сontent Manager (Copywriting studio, 2 years, freelance):
- writing informational articles for a fashion blog about female beauty, self-care, etc.
- writing  the description of product categories;
- processing of incoming information, search for information on the Internet;
- processing and placement of graphic content (basic knowledge of Photoshop)
- SEO optimization;
 - monitoring and analysis of thematic sites;
daily and weekly reporting.

Team Lead at Contact Centre (UKRSIBBANK BNP Paribas Group, 3,7 years)

HR practice:

- participation in recruitment;
- adaptation of staff;
- training employees;
- encouraging employees to improve their results;
- people management;
- managing groups of 10 people ;
- non-material \ emotional motivation;
- monitoring compliance with schedules.

Support management:

- work with clients' requests;
- customers support;
- requirements identification;
- team leading.
I am searching a company where I can constantly grow professionally.