Position: Sales and Operations Director, CCO, Head of Sales
Category: Sales
English level: fluent
Years of experience: 7

- Successful implementation of projects worth >1 mln Eur
- Launch of new business channels with annual  revenue >600K usd
- Partnership program restart: 312% sales growth after renovation
- As a business owner and head of the project, successfully introduced CRM (Creatio) in a tight schedule (within 2 months):  
- defined business process, metrics and criteria, reporting and analytics, integration with external data system........
Accomplished Sales and Enterprise Operation Manager with over 20 years of experience in B2B, indirect sales and in project management. 
Gained large-scale experience in key positions with 30+ subordinates and more than $80 mln annual revenue. 
Strong track record in: complex project implementation, building sales department ground up, launch of new products,  effective Sales&Operations management resulted in organization revenue increase and growth of client satisfaction. 
Negotiations with C level management and deal size over 1 mln eur.
      
Work experience:
- Elaboration and implementation  of sales and marketing strategy for business;
- The launch of sales department from scratch:  people hiring and training, worked out selling scripts (telesales), motivation/bonus scheme; Designed corporate sales process, personal KPIs, metrics for the sales process and customer journey funnel...;
- Implementation of CRM for sales and marketing; 
- Identify marketing opportunities to grow the business: inbound and outbound, SMM, customer communication; elaboration of USP and promo;
-  Strong track record in the end-to-end sales and implementation process: initial client communication, CVP and deal signing, Implementation planning and product introduction;
- Expertise in analysis of customer's business to provide tailor-made solutions in Sales, Marketing, Service (Service Desk, ITIL, Contact Center) and a wide range of business process automation on BPM platform;
- Budgeting and pricing policy management;
Ambitious and passionate international company with not bureaucratic management style