Position: Manager
Category: Product Manager
English level: upper
Years of experience: 11


Deep knowledge and wide experience in payment card technologies - card processing, card issuing, merchant acquiring,  E-Commerce, ATM/POS services, customer support service.
• Collaborating with VISA, Master Card, AMEX, Banks (more then 40 Ukrainian/International Banks), ATM, POS, CAT, card vendors. 
• Development, organization and management of "Help Desk" for customers.
• Leadership/staff motivation and management. Team beading and personnel development.
• Positive experience in arrangement of “start-up” and support of the payment card business for banks-clients.
• Experience in implementation and advancement of new card products and technologies, EMV, NFC, Apple Pay, Google Pay.
• Wide experience in designing business processes, procedures and work methodology. Development and start of "ITSM management processes" in the processing center.
• Successful experience in strategic planning and project management.
• Capacity to work effectively in stress full situations.

Specialties: Payment card “start-up” and processing, customer support and B2B relationship management.