Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 1.5

During my last job experience, coordinated the development process of distance education platforms and other IT products for various educational and governmental institutions. 
Managed the 5, 7 and 8 FTE projects:
- the onboarding process of 47 schools, 
and 26 university departments;
- installation of 2 virtual reality classrooms
- 1 digital camp
- 1 digital intellectual competition for 10500 participants
Gradually implemented Agile\Scrum methodology in my team management 
Provided technical documentation for all projects.
Conducted offline and online presentations.
Presented the product at technology exhibitions.
Created manuals for users.
Project Manager
Apr 2017 - Jun 2017 (3 months)
Festival of traveling “Watra”, Kharkiv NGO    
Festival was my own social project as a Ukrainian Leadership Academy student, where I studied project management. I managed full-circle event process including planning, budgeting, working with stakeholders, sponsors, events promotion, and feedback. Besides managerial tasks, I was responsible for researching potential sponsors, writing funding proposals and conducting presentations, raising funds and resources for the project. The festival gathered 700 visitors, 7 team members, 24 partners and 27 volunteers.

Customer support representative (English)
Aug 2017 - Nov 2019
Lucky Labs IT company
Technical support and troubleshooting for customers from European countries and US. Documenting and reporting issues. Phone consulting and writing user manuals for websites. Prepared and processed tasks for the internal technical team. 

Project Manager
Jan 2020 – May 2021
Eddy LMS LLC
Directed large and complex projects that involve stakeholders both internally and externally.
Developed and managed web-platforms deployment projects from beginning to end, including project scope, timeline, capacity planning, resource allocation and project execution. 
Followed Agile\Scrum project management methodology, ensuring the project conforms to appropriate governance including all project documentation and appropriate stakeholder engagement. 
Ensured that an accurate and up to date record is maintained with regard to the status of all projects being worked on. Also provided all technical documentation as well as submitted grant applications. Developed and evaluated training program outlines, training manuals, instructions, and other materials.
Consistently delivered proactive communication with clients. Ensured client and project requirements are being met with the highest quality and accuracy.Participated in process improvement initiatives across organization.