Position: Product manager/Delivery Manager
Category: Product Manager
English level: fluent
Years of experience: 8

•	Delivery management: HTML5 PaaS mobile/desktop/flash/download platforms, native (Android/IOS) platforms.
•	 Stakeholder management: 50+ business units
•	Technical dependency management: 5+ teams;
•	Managed deployments to staging and production: 50+ environments;

Position IT Specialist: the key goals have been completed in a short time (3 months): implementing Help Desk, including all the related processes and documentation to preventing the sites downtime and decreasing losses up to 20%, optimizing and reducing costs to 16% of hosting, domains and software usage, consolidating the key duties between team members increasing the department productivity and motivation, developing a plan with deadlines of Active Directory implementation.
Position Account Receivable Manager: decreasing the accounts receivable on 95%, well-organized and structured accounting for all coworking firms in QB.
Tools: JIRA, Wiki, Confluence, Bamboo, Jenkins.
Languages/Technologies: HTML/CSS, Technical Documentation/Projecting IT Infrastructure, Help Desk/Customer Support/Troubleshooting, Security Documentation.
Databases: SQL/Business Intelligence (OLAP).
Methodologies: Agile/Scrum.
OS: Windows and IOS user, familiar with command line.
Techniques/Knowledge: Hosting/Domain support and administration, Project Management, E-commerce, Operational Planning, Disaster Recovery Planning, Budget Management, Personality Profile, SSL Certificates, Cloud Technologies (AWS architecture and components), ServiceNow.