Position: Support
Category: Support
English level: intermediate
Years of experience: 2


PAYMENTS MANAGER KAVERTO MEDIA LIMITED 
• The first point of contact for customers;
• Addressing customer’s issues and providing the required support;
• Liaising with various departments to find the most efficient solution for the customers;
• Providing timely and professional ongoing support to the company’s clients;
• Liaising with the company’s partners to ensure outstanding ongoing services;
• Identify, review and analyze suspicious gaming activities;
• Block and unblock customer accounts in accordance with procedures and guidelines;
• Achieve excellence in problem-solving and support.
Remote job in gambling, igamming, customer support.