Position: Customer Support, Sales Manager, Technical Support
Category: Support
English level: fluent
Years of experience: 4


Used to work with customers from more than 50 countries.
Held their cases from beginning until it's closed, solved issues, negotiated with companies, authorities.
I received the most conflict customers and made them change their mind about our company. Increased company online reputation, worked with detractors, provided services to regular customers, VIP customers, B2B.
Scam, fraud