Position: COO, Delivery Operations Director, Managing Director
Category: Other
English level: fluent
Years of experience: 11

First time in the company history built Client facing Delivery Services Map that is used by the organization all across, from pre-sales to Account Management. Acted as Product Owner
and Project Manager of a cross company project. Included development of tracking system
and bonus scheme. Value Added Services generated additional 2m USD in sales in 2017. Project took 1.5 years. 

Was the key driver behind company’s rebranding and launch of the eMarketing strategy. 
Product Owner of company’s rebranding and development of a new corporate website and
blog (incl. usability, functionality, and SEO; launched in Sep 2011). Headed distributed
international development team of 6 people (DK, UA, PK). Original branding with
contemporary adjustments still in use. Achieved online customer generation of around 10% of company’s total revenue (latter est. $101m in 2012). Proved that eMarketing is a valuable lead generation source to further invest into (time when this was yet rather new).

Have steadily and successfully grown from a Service Manager to a Delivery Operations Director. In the latter was reporting to Chief Delivery Officer and responsible for 192 company client’s accounts. KPIs: budgeted revenue and client’s satisfaction.
- 9+ years of experience in establishing and growing dedicated software development teams in Ukraine. 
- Up until recently, was the co-founder of a start-up that enabled foreign companies to launch own IT R&D centers in Ukraine. 
- Directly managed 30+ accounts of various types from start-ups to large public enterprises with 2,000+ employees and more than 10 m USD per annum in IT services spending on our side. 
- Acted as Product Owner of 5 internal IT systems.
- Ukrainian by birth and upbringing, have a well rounded international understanding and global approach to life and business ethics, including 8 years of studying and working in Western Europe and North America.


Interested in COO, Site Manager, Managing Director, Delivery Operations Director positions. 

What can do (could consider as a consulting project):
1.	Launching and heading an IT development site in Ukraine and or Europe. 
2.	Building and implementing sales strategies within presales, cross- and up-selling. 
3.	Company rebranding. 
4.	Building a new delivery business unit / business segment.
5.	Building and implementing a marketing strategy.
6.	Implementing processes automation within the company.
7.	Launching and driving communities.
- People oriented company
- There is an actual budget for expected/requested things
- Company with a big goal and aspirations