Position: Account manager, Liaison manager, Partnership manager, Customer success manager
Category: Sales
English level: upper
Years of experience: 5


5 years of experience in sales, partnership and account management working for a fast-growing, proactive product and service company/outsourcing company. 
• Participating in pre-sales and planning activities before the start of the new project
• Building and maintaining productive and long-lasting client relationships via becoming the trusted advisor for the client and representing the company as a solid technology partner
• Identifying opportunities to grow business with existing clients, developing and enabling the strategy to grow client's engagement with the company, such as driving new projects towards company's pipeline and increasing of the teams' sizes
• Managing client’s expectations and satisfaction
• Managing projects within client relationships, working to carry out client goals while meeting company goals. Ensuring maximum efficiency and engagement by managing conflicting and competing demands
• Investigating and resolving issues escalated by the client and communicating significant issues to the Operations Director 
• Working in close collaboration with delivery teams to ensure the timely and successful delivery of products and services according to client needs and objectives, thereby improving/maintaining client satisfaction
I'd like to consider a middle or senior position with a focus on successful customer relationship development and management. I'm eager to face new opportunities and challenges, where I can use the obtained skills and experience, get the new ones, as well as to contribute to the company growth.