Position: UI/UX Designer
Category: Design
English level: fluent
Years of experience: 1

Wireframing, Prototyping, UI/UX;
Asana, CRM, VoIP systems, Efax, IVR system; 
Successful working in a team environment, as well as independently; 
The ability to work under pressure and multi-task; 
The ability to follow instructions and deliver quality results; 
Troubleshooting skills; 
Experience in online payments, Credit Cards and Wire/BTC transfers; 
Quality Testing;
UI/UX Designer (Freelance)
Sep 2022 - Present 
- Creating high quality landing pages optimized for client e-commerce brands
- Creating e-commerce interfaces, design enhancements, and overall improved user experience of existing sites
- Creating and upgrading interfaces and designs for web and mobile apps
- Create wireframes, mockups, and prototypes as needed

Head of Financial Support Department at Focus Media
Oct 2020 - Sep 2022 
- Workflow management. Organizing vacation days and team schedules;
- Reporting to higher management (Director of Finance Dep.) and HR;
- Interview potential employees & hire for the role of Finance Support Specialist and Billing Operation Manager; Staff development & Training;
- Handling transactions (Deposits & Withdrawals) involving BTC, Wire Transfers, and CC payments; Manually entering transactions into CRM systems;
- Reporting defects to IT/Development; 
- Presenting payment system services to partners; 
- Assisting Sales with technical difficulties encountered during payment procedures;
- Documenting new procedures and issue resolutions;
- Producing payment processing reports on a daily, weekly, monthly, and annual basis;

Aug 2019 - Oct 2020 Finance Support Specialist at Focus Media

Technical Support Specialist at Nextiva 
Jan 2019 - Aug 2019 
Provisioning & configuring VoIP phones, WiFi dongles, fax bridges etc; Setting up SIP Trunking accounts and Call Center's; Processing Payments using IVR system;

Customer Service Representative/Manager  at Alpha Markets
Mar 2017 - Nov 2018 
KYC verification; Incoming & outgoing calls, live chats, emails; Training, supervising and appraising staff;
Interested in working remotely
Willing to learn new material 
Not interested in Sales job offers