Position: customer support Specialist
Category: Other
English level: fluent
Years of experience: 0

English Teacher, Freelance (2021 - Present)

Achievements: Successfully conducted more than 5500 lessons, displaying dedication and commitment to student learning and progress.
Deputy Director of HOA Affairs, Department of Housing and Communal Services, Executive Committee, Kremenchuk City Council (January 2018 - 2021)

Achievements: Implemented a program for energy modernization of housing, leading to a five-fold increase in fund attraction over two years. Enhanced customer service by resolving customer complaints, increasing the resolution rate by 2.5 times.
Deputy, Kremenchuk City Council (January 2014 - November 2019)
Achievements: Prepared and presented 11 decision proposals for the city council, showcasing strong communication and negotiation skills. Improved local governance acts related to housing organization activities, demonstrating proactive problem-solving abilities.
Deputy Editor-in-chief, Release editor, City Newspaper "Kremin" (January 1998 - November 2015)

Achievements: Preserved the city's oldest independent publication in a non-competitive market, reflecting strategic planning skills and resilience. Fostered career growth for many journalists, showing mentorship abilities and team development skills.
English Teacher, Freelance: 2021 - Present

Technologies Used: Various online learning platforms, video conferencing tools
Deputy Director of HOA Affairs, Department of Housing and Communal Services, Executive Committee, Kremenchuk City Council: January 2018 - 2021

Technologies Used: Office productivity tools (Microsoft Office, Google Workspace), project management software
Deputy, Kremenchuk City Council: January 2014 - November 2019

Technologies Used: Office productivity tools (Microsoft Office, Google Workspace), local government systems
Deputy Editor-in-chief, Release editor, City Newspaper "Kremin": January 1998 - November 2015

Technologies Used: Adobe Suite (Adobe InDesign, Photoshop), prepress software, CMS for managing newspaper content