Position: travel
Category: Other
English level: upper
Years of experience: 6

Air Fares and Ticketing
 Time management
 Basic Course Galileo
 Galileo E-Ticketing Course
 Sabre E-Ticketing Cours
Air Channel Distribution Manager
December 2015 — March 2019 TICKETS.UA LLC
Main responsibilities:
 Market analysis, monitoring competitors
 Pricing adjustments
 Providing analysis in order to obtain additional commercial conditions from the airline.
 Conversion analysis in sales channels
 Monitoring and improving sales in specific sales channels
 Monitoring competitors on the subject of upholding distribution rules of airlines and 
metasearch engines
 Communicating with Svyaznoy.Travel and Bilet.Privatbank.ua in questions regarding 
sales (technical and commercial support)
 Making rational proposals for service improvement, increasing sales and revenue
Refund Manager 
July 2019 - for this moment Sky-Tours.com
Main responsibilities:
• Calculate the refund amounts
• Process the refunds in GDS
• Provide refunds to customer through payment systems
• Customer support with refund questions
• Contacting with the airlines regarding refunds
хороший колектив,можливість розвитку