Position: Account Manager
Category: Sales
English level: fluent
Years of experience: 5


I'm a self-directed sales agent with experience in the
cybersecurity and AI industries. As a B2C/B2B sales agent, I worked with clients worldwide, achieving and exceeding sales targets. I also developed sales scripts and conducted training to share my expertise in building customer relationships and driving sales. 

EXPERIENCE  
Сhat Development Representative

1.Responding promptly and accurately to incoming leads' inquiries through chat.
2.Conducting live demo sessions
3.Identifying and qualifying leads through chat.
4.Guiding leads through the self-serve sales process, providing them with the information they need to make informed decisions. 
5.Assisting new hires with onboarding, including training on chat tools and processes. 
6.Providing feedback on improving internal processes. 
7.Participating in team meetings and sharing insights and best practices to improve overall chat performance. 
Average Quota Attainment (sales) ~ 135%

Sales Representative
June 2017 - October 2021

1.Engaging potential customers by addressing their questions about the company's products and services.
2.Promoting and selling the company's services to potential customers.
3.Resolving customer complaints in a professional and efficient manner.
4.Providing precise, reliable, and comprehensive information using appropriate tools and methods.
5.Adhering to established communication procedures, guidelines, and policies.
Average Quota Attainment (sales) ~ 120%

TECH STACK
Salesforce
Drift
Outreach
ZoomInfo
Sales Navigator
Gong
Google Workspace
Zoom