Position: Customer support specialist
Category: Support
English level: upper
Years of experience: 5

Created my own website Slovesno.com using WordPress in order to learn SEO tools.
Customer support specialist (07/2016 - 02/2021)

I used to work as a customer support representative for 5 years. We provided professional customer support via CRM system, emails and chats to ensure clients satisfaction; handled customer queries and complaints.

Billing Support Agent (02/2021 - 09/2021)

I also have an experience as a Billing specialist (payment processing, transaction results analysis, performing refunds, KYC verification).
Well-rested and full of energy for the new job.