Position: helpdesk / customer support
Category: Support
English level: intermediate
Years of experience: 3

Implemented MIS "Dr.Eleks"in two large hotel-medical complexes.
Maintenance and modernization user s workstation. Support server , local network, virtual machine s , software and hardware including hotel, restaurant s, medical center and spa. Creating and configuring new workstations. Troubleshoot operating system failures, ensure the operation of office software packages, and peripherals. Organization of conferences and events. Support remote users (connection, bugs, configure software etc.).

Also worked on integration of the medical information system "Dr.Eleks" at all levels and continue to configure and modernize it. Monitor task performance in Jira. Remote support and solving problems of end user.