Position: Trainee/Junior QA Engineer
Category: QA
English level: fluent
Years of experience: 0


Skills:
- Knowledge of QA theory: testing principles and methodologies
- Test documentation (bug reports, test cases, checklists, test plans)
- Bug tracking systems: Jira, Mantis BT 
- Test design techniques
- SDLC, STLC
- Web: Client-server model, HTTP/S, HTML, CSS, DevTools - basic, Charles Proxy, Fiddler
- Agile: Scrum
- SQL: select

Currently, I am working as a Customer Support Specialist at Linerock Investments LTD.
My key responsibilities are:
- providing customers with all the necessary support while using the mobile apps of the company 
- interaction with the customers on social media platforms, app stores and via email
- cooperation with the developers to solve technical issues of the customers
Besides, I face various bugs in the app and inform developers about them. However, I would like testing to become an integral part of my career.