Position: QA Lead/Manager/Head
Category: QA
English level: upper
Years of experience: 10

Experienced and reliable quality assurance professional with over ten years of experience working in companies to ensure the highest quality outcomes possible. Adept in providing suggestions and solutions to improve and enhance productivity. Committed to excellent communication and a superior level of teamwork.
HEAD OF QA
Oct 2018 - Sep 2022
Managed an internal QA team (16 people)
Organized, maintained and optimized QA competency
framework (manual and automation) in the company: process,
tools, projects, kits, etc.
Determined the capacity of the department to meet the staffing
requirements of projects
Planed budjets for the department
Assigned employees to projects
Hired, onboarded, mentored new employees
Communicated with customers
Collaborated with other departments
Created test documentation: test policy, test strategies, test
plans, checklists, test cases

QA LEAD
May 2014 - Sept 2018
Managed an internal QA team (7 people)
Hired, onboarded, mentored new employees
Managed complex projects from different stages
Communicated with customers
Collaborated with other departments
Created test documentations: test policy, test strategies, test
plans, checklists, test cases
Managed various releases
Reported to customers
Functional testing, e2e testing, front-end, back-end, integration,
acceptance and maintenance testing

QA LECTURER
Dec 2014 - Dec 2015
Taught students the theory and practice of software testing on
different platforms

QA ENGINEER - QA LEAD
Jan 2012 - May 2014
Managed an internal QA team (20 people)
Hired, on-boarded, mentored new empoyees
Worked with users and reproduced users’ complaints
Created test documentation: test policy, test strategy, test
plans, checklists
Collaborated with other departments
Managed external QA teams (up to 15 people): coordinated test
process of external QAs, trained, controlled, carried out
acceptance report analysis, provided communication between
QAs/PMs/developers

.NET DEVELOPER
Jun 2008 - July 2008
Created functional and technical documentation
Designed and developed an online shopping portal