Position: Customer support
Category: Support
English level: fluent
Years of experience: 10

Basically I have developed ethical standards and good communication with people whether they are in the same sphere of business or not. Developed speech, typing skills and the use of daily used computer softwares. Mainly I would say I have developed mentally due to associating myself with people of different calibers.
My work experience stretches from Crimea where I worked as an English tutor from 2013 September to 2015 May as I decided to move to Dnepro to continue with my studies.

My first 6 or so months moving to Dnepro I did not have any job. I was later employed  as a sales agent for an American based merchant cash advance company as of 2016 to January 2018 from 4pm to 1 am. I was an outgoing phone operator, presented or offered cash to high end businesses which they would pay back in a specific allocated time frame. 

Worked as a customer support agent as of February 2018 to May 2020, working a 2 on 2 schedule. Here I helped out clients with questions about our product, thus including incoming and out going payments and the use of the services as a whole. Resolved customer questions or complaints, handling out and incoming calls, emails and chats assisting clients and gained experience in softwares like CRM, confluence, service desk, Jira and other softwares.
To learn new aspects and develop myself as an individual in life. Mostly I value respect and appreciation of efforts of any individual.
I look forward to explain more on how I can be part of the team and what we can both benefit upon knowing sphere of business.