Position: Tech Support
Category: Support
English level: upper
Years of experience: 3

In my previous role as Department Head in the gambling industry, I was able to achieve success within just two months. By implementing effective strategies, I raised the customer satisfaction rate for my team to 90%. Additionally, I created several useful documents to improve communication between teams and agents, enhancing overall efficiency and convenience for my team.
I have experience working in a variety of roles with different ability requirements. Most recently, I held the position of Head of Technical Support at an IT product company. Prior to that, I spent two years as a Team Lead and Head of Support in the gambling industry.
My expectations are simple: stable schedule, friendly team, decent wage.
Ready to discuss terms of our cooperation and partnership.