Position: Account manager
Category: Support
English level: upper
Years of experience: 3

An organized professional with proven counseling skills. Possess a strong track in improving effectively. Ability to be a team player and resolve challenges professionally. Skilled at communicating complex information in a simple and entertaining manner. Constant contact with clients, business partners via emails, video- mobile calls, messengers in English/Ukrainian/Russian languages.
Providing high quality service for customers in Ukraine and partners in the UK, USA, Canada, Europe
	Arranging educational trips: programs booking, payments, flights, accommodation, transfers, insurance, etc.
	Advising clients on all issues that arise during the enrollment and processing necessary documents for studying in secondary schools around the world
	Recording and planning of daily tasks with clients in CRM according to deadlines
	Drawing selections of education institutions and programs to meet the customer’s needs and criteria
	Providing detailed consultations on UK, USA, Canada, European educational system, educational institutions, entry requirements, enrollment procedures etc. as well as visa applications, conducting Power Point presentations of the school, proctoring testing on behalf of the schools 
	Interaction with visa/consular offices of foreign states
	Consulting visitors during the company educational fairs, total numbers of visitors 8000, participation in such fairs as an assistant-translator and as a separate representative of educational institution
	Meeting with potential clients and grow long - lasting relationships
	Deep cooperation with Sales Departments, facilitating meetings and presentations for key customers
	Participating in educational conferences and familiarization trips abroad as a company representative
	Cooperation with Marketing Department, promoting projects and recruiting participants
	Negotiating with foreign partners to engage audiences more deeply
	Solve problems for clients by tailored sales solutions