Position: account manager/support
Category: Support
English level: upper
Years of experience: 3


Customer support;
Organization and control of team work;
Monitoring and evaluation of the team's work quality;
Onboarding and training newcomers;
Formation and reporting;
Solving complex problems;
Cooperation with internal departments of the company;
Assisting clients with incoming inquiries;
Retention, reactivation, upselling of clients.