Position: Customer Support Manager
Category: Support
English level: fluent
Years of experience: 7


Supporting customers in the Gamedev company. Only written support in English through the help desk (Zendesk). Collecting information from users and passing it to the technical team by creating issues in Jira. Regular update of the section with FAQs. Gathering statistics of the most frequent customers' complaints. 

Looking for new opportunities to improve and develop my skills further.
customer support via email