Position: Head of customer support
Category: Support
English level: fluent
Years of experience: 6

I am proud of my ability to communicate effectively with my team and clients, I always have a good relationship with colleagues and management.  Speaking of professional achievements, I am good at reducing churn and time management. I am tech savvy and can learn to use new software easily.
I provided client support for English-speaking countries: mainly the USA, but also England, Australia, New Zealand, Nigeria, and other European countries.  I have a sufficient level of Spanish for written support of users, had experience working with Latin American and Spanish clients.  I learn quickly, I like working in a team, I have strong leadership qualities and a high level of responsibility for my work.  A perfectionist, I am always looking for ways to optimize teamwork, to make sure that each person performs the work in accordance with their professional and personal skills and qualities.
 I want to find a remote job, I currently live in Canada.  I want to find a company where I can fulfill my potential and help optimize processes.
I am looking for a remote/hybrid position in Canada (I am in Toronto). I would love to provide high quality support and handle onboarding, product presentation, and participate in company’s development. I have experience working with startups. Im looking for a position that gives me an opportunity to grow within the company.