Position: Salesforce Consultant
Category: Salesforce
English level: upper
Years of experience: 4

•	Salesforce Certified Admin;
•	Salesforce Certified App Builder;
•	Salesforce Certified Advance Admin;
•	Salesforce Certified Sales Cloud Consultant;
•	Salesforce Certified Community Cloud Consultant;
•	Salesforce Certified Service Cloud Consultant;
Salesforce Consultant with 4 years of experience in Salesforce.
•	Experienced in creating project specification documentation, which may include user stories, use cases, flowcharts, functional/Non-functional requirements specifications
•	Good knowledge of maintaining BRD, diagram notations (UML, BPMN)
•	Skilled in building complex architectural models for admin needs and simple models for development needs
•	Excellent knowledge of complex validation and workflow rules
•	Proficient in Process Builder and the creation of Flows
•	Good at creating report types and complex reports; understanding restrictions of standard reporting options
•	Working with AppExchange packages, Data Loader, Zapier and Zendesk integration
•	Knowledge of Agile and Waterfall methodologies 
•	Developing and implementing strategic business solutions through research and analysis of data and business processes
•	Manage operational requests and troubleshoot issues
•	Ability to suggest and agree with customer appropriate project flow based on customer needs
•	Creating clear tasks for the team to follow within each phase