Position: Customer support manager
Category: Support
English level: fluent
Years of experience: 8


I have always played a vital role in interacting with customers and contributing to the company's growth by maintaining an excellent customer relations. 
Contributed to increase customer retention rates by building strong relationships with clients and meeting their needs effectively.
I have managed to implement effective strategies that resulted in higher customer satisfaction ratings and positive feedback from customers. 

 I am a confident user of the software platforms such as Confluence, Zendesk, Jira, Salesforce, Slack, Microsoft Teams and always happy to learn something new and face new challenges to successfully manage them.