Position: Junior Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 0

Education:
•	(2003 – 2008)  National Pedagogical Dragomanov University, 
Institute of Physical Education and Sport,  
Master's degree in teaching theory and methods of physical culture and sports, organizer of tourism work 
Additional education:
•	2022, Business Analysis course at Hillel IT-school

Hard skills:
•	Understanding of the software life cycle;
•	Knowledge of methodologies: Agile (Scrum, Kanban), Waterfall;
•	Experience in creating functional / non-functional requirements;
•	Practical skills in Use Case, User Story, UML, BPMN, interactive prototyping
Tools: Jira, Confluence, Balsamiq.
•	2021 till now – Operational control manager at "Inditex Ukraine"
         - implementation of operational changes in the standard procedures for managing stock of goods in stores
         - monitoring compliance and improving the processes of internal movement of stocks of goods, analysis of the effectiveness of work performance by employees
         - introduction of new or updated equipment and training to work with it
         - testing of new software on the iPod/iPad/android PDA and its implementation
         - training of processes related to RFID technology, monitoring and control of such processes in stores 
         - implementation of online trading processes and appropriate training of personnel
•	Since 2012 to 2021 - training manager for cashiers at "Zara Ukraine"
•	Since 2009 to 2012 - Head cashier at "Zara Ukraine"