Position: Operations Director
Category: Other
English level: upper
Years of experience: 7

- launching an "intern school" in collaboration with KAMA and other sources of the "new blood";
- providing the daily functioning and comfort of the office space (for about 130 people);
- fundamentally restructuring the agency, launching and establishing the workflow within the new structure.
Operations Director with 7 years of experience, additionally performed the duties of Administrative and HR Director in an international advertising agency.
Functions:
coordination of the work of all departments of the organization;
adjustment of processes in the company;
finding a way out of crises;
increasing the efficiency of the organization's indicators.

Operation Director McCann Kyiv.
(September 2015 - present)
Added features March 2022:
- remaking the logistics of the agency operations to adapt to the new reality;
- developing a plan to resolve the crisis situation and putting it into action;
- making arrangements for helping the employees to find new jobs (e.g., in other offices of the network);
- working on employee motivation in crisis.
Functions till 24 February:
- controlling the efficient use of resources on projects;
- introducing Basecamp for easier and more efficient processes;
- fundamentally restructuring the agency, launching and establishing the workflow within the new structure;
- recruiting a team of Operations Masters for the new system and training them to work under new conditions;
- constantly working on updating the freelancer's database;
- coordinating the work of all agency departments at status meetings with other department managers and the CEO;
- formally establishing cooperation with specialized creative resources (Shutterstock, Adobe fonts, etc.);
- resolving and preventing conflict situations;
- creating agency workplace policies.
Also duties of the HR Director (April 2021 - present):
- creating the HR department structure and recruiting personnel for the department;
- launching employee development programs: implementing the 1-to-1 system, the employee evaluation system with a motivational program, etc. 
- creating and maintaining the HR budget for the whole agency and controlling the HR department budget in particular;
- organizing parties for the agency, both at home and abroad;
- developing the logistics for finding new employees, onboarding, etc;
- launching an "intern school" in collaboration with KAMA and other sources of the "new blood";
- putting into operation the employee training and education system.
Additional functions of the Administrative Director (March 2018 - present):
- arranging office relocation (for about 130 people);
- providing the daily functioning and comfort of the office space;
- preparing and controlling the administrative budget.