Position: DevOps Engineer
Category: DevOps
English level: fluent
Years of experience: 4

Established positive and outcome-focused support processes within the Support team.

Was able to close various old technical infrastructure debts in short amount of time.

Achieved deep understanding of the company's product across various project dimensions: features, code, deployment, support, extensibility, etc.
Experience:
• Kubernetes cluster support engineer (GKE, bare metal)
• On-premises infrastructure management (Proxmox, bare-metal)
• Cloud computing services management (Google Cloud)
• Network and CDN management on infrastructure level (Cisco ASA, Cloudflare)
• Systems setup, management, debugging, stress testing, monitoring, maintenance, integration as well as low/high-level troubleshooting in cooperation with support team
• Implementation and support of communication channels such as SMS (SMPP, REST API) and IVR (Asterisk) for interoperability with SaaS environment
• Implementation of various system monitoring and automation processes including SMS channel checks (Python), system health checks (Python, Site24x7, Nagios), setup and maintenance of status page for end-users (Site 24x7)
• Developing tools for day-to-day tasks, maintenance operations and system integrity checks (Python, Bash, PHP)
• Low-level investigations of issues in SaaS environment
• Identifying product/service quality issues affecting customers
• Troubleshooting and optimization of various layers of the technological stack
• Resolving or assisting resolution of critical infrastructure issues through innovative solutions
• Managing multi-faceted tasks and B2B projects while working cross-functionally in a fast-paced environment
• Managing internal and external communication on the issue resolution process
• Coordinating root cause analysis and post-mortem discussions of issues occurring in production environment
• Data flow processing, product-related import/export processes, flow management, data processing, custom services supervision and/or implementation

Current role: SRE

Future goals:
• SRE
• Further learn Python, Golang, Kubernetes, Helm, CI/CD pipelines
Not interested in outsourcing companies' offers, sorry.

I don't yet have the experience of creating things from scratch. I was mostly involved in troubleshooting/supporting an existing stack of solutions.

Would prefer a product company with an interesting project which has noticeable influence and/or impact on the ways the internet works today. I would be just as interested to work within a small team with an interesting product as being part of a big company doing some complicated project. Having my job influence things in a positive sense, i.e. making some systems secure or developing security-related tools, would be very nice.

Definitely would _not_ want to work on tasks which can be automated or got rid of/avoided with proper processes within the company. I'd prefer not to choose a job the core of which is churning through dull, repetitive tasks.

Would prefer to work remotely. In case 100% remote is not possible, we can agree on some hybrid option.