Position: Customer/Technical Support
Category: Support
English level: intermediate
Years of experience: 0

In this position, my colleagues and I developed the project for 4 years, and during these 4 years I learned how to communicate with clients, satisfy their needs and requirements, be stress-resistant and resolve conflict situations, and be a team player. I also learned how to work with various СRM systems and Microsoft Office, took personnel management courses on the Laba platform.
HEAD OF THE OPERATIONS DEPARTMENT
Inshi apartments (Daily rent of apartments)
Resolving conflict issues with clients
Work with booking, Airbnb, SRM, Microsoft Office, and Excel systems
Setting up the operations department
Search and attraction of new employees