Position: Junior QA Engineer
Category: QA
English level: upper
Years of experience: 0


TECHNICAL SUPPORT FOR EMPLOYEES
JSC "Oschadbank" | April 2019 - July 2020 - Service Desk, Help Desk
- Tracking system (Omnitracker)
- Handling technical support cases
- AD administration (modification of groups/ roles, registration of attributes, change of passwords)
- Configuring print drivers, etc., updating group policies - EDS setup (certificate generation, library registration, software installation)
- Creation of infrastructural incidents on various configuration units
- Remote help with managing PC