Position: Customer Support Representative
Category: Support
English level: fluent
Years of experience: 0.5

I mastered my social skills and stress resistance while working with some of the customers. The one thing I am proud of is my ability to calmly communicate with angry customers and make them understand the company's policy, proceed with the payment/order check, consider our specialists advice.
I used to work as a CSR in one of the companies offering academic writing services. My task was to process orders and eliminate all the issues appearing (in a cooperation with other departments), provide timely support and assistance through different channels of communication (chats, emails, calls etc.) 
I am open to any similar positions, preferrably with a flexible schedule (I am able to work night shifts if needed).
I am a confident PC user, have excellent Google searching skills and ability to learn quickly, so proficiency in working with different types of software can easily be aquired after some learning or practice.
I would really love to work with a company whose product/services I could genuinely support and, therefore, work with the clients honesly.