Position: Business analyst
Category: Business Analyst
English level: fluent
Years of experience: 7

•	Up to 2x performance increase in the redesigned business processes
•	Managed and supported distributed teams during projects implementation (Sales inputs, Scope of Work formulation, Business requirements elicitation and approval, Contractual process incl. signing with Clients, Technical stream including HW and SW, Testing, Acceptance, Commercial launch) 
•	Cross cultural and cross functional teams management and collaboration (Sweden, US, Greece, CIS)
•	Major project deliverables: branch network centralization with functions transition and data migration, CBS migration, retail products development and implementation (Internet banking, loans, accounts and deposits), credit risk automation (IFRS and local LLR), telecom projects: CRM and BPMN with Creatio, PMO implementation, MNO onboarding and services provision incl. FW SW for A2P monetisation, LCR (Least cost routing) requirements collection and market analysis, BRD preparation; Educational platform for Web and Mobile on-line trainings; Accessibility for documents and App.
7+ years of BA experience in banking and telecom, including business processes mapping, analysis, and redesign; process automation initiatives with CRM implementation; internal and external consultancy in performance improvement via BPMN and Lean. Have hands-on experience with BPMN, UML, local Core banking systems, Microsoft project, Share point, data bases via APIs:
1)	Complex transitions, transformations and change management, new products implementation, development of the central reference data store to collect information from different systems across the bank, etc.
2)	Business process mapping (BPMN) and redesign with automation (Requirements elicitation, documentation, BA, BRD, worked with outsourced and/or inhouse Developers, UAT and QA, writing of user guidelines and SOPs)
Successful implementations of new products, existing and new processes mapping and optimization, 360°business analysis, Bottlenecks resolution, Controlling and regulatory background, BIG4 Advisory experience, Process improvement mind-set, MBA with PM certificate, Lean 6 Sigma certified, BPM CBoK certified, UML training (LUXOFT), LinkedIn trainings, PSPO-I.