Position: Customer Success Manager / Sales Development Lead
Category: Sales
English level: fluent
Years of experience: 5

- increased outreach positive response rates by up to 33%, increased open rate from 10% to 30%
- scripts and documentation creation (created over 170+ email sequences according to industry and persona in English and Spanish)
- execution and constant overachievement of monthly and quarterly OKRs
- working with prospects from all the regions, including US, EMEA, APAC, Middle East
- helped close the 
- worked in a variety of teams including inbound and outbound
- a great experience in marketing, understanding of different industries from insurance to banking.
I work as a Sales Development Lead at Datrics. I've built the Sales Development process from scratch. Before Datrics, I used to work as a Sales Development Representative at DataRobot, I've been with the company for more than 2 years working with both inbound and outbound leads, developing outbound strategies and creating more than 200 email templates in both English and Spanish. Coaching the team as well as interviewing and onboarding new hires.
Having wide experience in customer relations, I always put the customer first, identifing and executing opportunities to drive process improvements that positively impact the customer's experience at scale. I have experience working with monthly/quarterly OKRs constantly overachieving targets and helping the team succeed. I'm looking for a Customer Success/ Account Manager/ SDR Manager role.
I'm not looking for a Sales role.