Position: Technical Support Engineer
Category: DevOps
English level: intermediate
Years of experience: 2.5


Technical support of servers (Windows) and working on customers issues
•	Troubleshooting technical issues.
•	Diagnosing and repairing faults at the configuration level.
•	Providing timely and accurate customer feedback, talking customers through a series of actions to resolve a problem.
•	Testing and evaluating new releases.
•	Document technical knowledge in the form of notes and manuals.
•	Automation of the installation process using PowerShell and batch.