Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 4

Telecom project
My responsibilities as the business analyst included conducting a detailed analysis of trends and patterns of customer behavior, preparation of Business Requirements, development of financial and economic justification of projects, protection of projects at internal committees of the Company, development of Time-Plan projects, and preparation of technical tasks. I also collaborated with Digital, PR, and Marcom to develop a promotion plan and develop a strategy to develop customer engagement with the telecom operator.

FinTech project
As an invited business analyst, I had partial experience in the development of the FinTech product - a platform that automates accounting for Sole proprietors. The main goal of the project was to simplify accounting processes for entrepreneurs of the second group and reduce the likelihood of errors in their tax reporting. My role in the project was to describe business requirements, user stories and use cases to develop the project as well as to work with the development team to ensure that the necessary features were implemented in the application. I also gathered feedback from practitioners to ensure that the application was user-friendly and effective.

EdTech project
This EdTech educational project was created to provide high-quality IT education for military and displaced persons affected by the consequences of war and other people, who want to grow in the IT industry. My role in this project was to oversee the development of the website and to lead the team in building a robust LMS system for the training program. We also developed an internal funnel for a closed company to implement a product line from beginners to CTO.

Skincare company
There is a unique project where we developed a website and mobile application with the help of a talented team of developers. The goal was to bring Italian products to the Ukrainian market and establish a strong distribution network throughout the country. By implementing effective marketing strategies, we were able to achieve an impressive ROI in the first year of operation, which was a huge success for the owners. Our team also developed a branding strategy, certification process, and sales funnel, which helped to establish the brand in the market and attract customers. The website and mobile application were user-friendly and helped to enhance the customer experience, resulting in increased sales and customer loyalty.
As a Business Analyst, I have worked on several projects over the last four years. A few of the projects I worked on were warehouse accounting automation, integration with LMS for an Education project, introducing an app engagement program and technical support automation program for telecom, and implementation of a FinTech startup. My role in these projects was to work with business stakeholders and development teams to understand business processes and user needs, form the concept of projects, write business requirements, use cases, and user stories, as well as participate in presenting projects to committees and controlling their implementation.

My extensive knowledge of digital marketing has been valuable in deploying projects focused on lead generation. I have experience working with various domains such as EdTech, FinTech, and telecom, as well as projects related to the fields of medicine, education, and relocation.

In a telecommunications company, I was responsible for implementing projects for developing an automated platform, coordinating technical implementation from the IT side, gathering and documenting business requirements, use cases, technical tasks, and developing Business Cases, as well as defending projects on internal committees.

I had the opportunity to work on developing the FinTech product, which is designed to automate accounting for Sole proprietors. My role was to describe business requirements, user stories and use cases to develop the project.

In one project, I was responsible for managing the development of a web application for a skincare company. My role was to ensure the project stayed within scope and budget, communicate with stakeholders, and work with the development team to develop the project and troubleshoot issues.

I worked on a project to improve a company's supply chain processes. My role was to gather and analyze data, identify areas for improvement, and develop and implement solutions. I used tools such as Excel, SQL, PowerBI & Tableau for data analysis and visualization. In another project, I worked on developing a predictive analytics model to forecast sales for a retail client.

Moving forward, I am interested in developing my skills, as well as further developing my technical skills in business analysis and product development. I believe these skills will be increasingly valuable in today's digital landscape and will enable me to make more informed decisions as a business analyst.
I don't consider the following domains:
  Adult
  Gambling
  Dating