Position: Senior cabin crew
Category: Support
English level: upper
Years of experience: 9


An energetic, positive and self-motivated individual with over 9,5 years of experience in customer service and hospitality. Proven ability to successfully lead and motivate teams in diverse and high-stress environments. 
Senior Cabin Crew
UKRAINE INTERNATIONAL AIRLINES, KYIV, UKRAINE JANUARY 2013 - 2022
• Background includes 7000 hours of international and domestic flight experience on aircraft holding up to 360 people on board (Boeing 767-300, Boeing 777-200, Boeing 737, Embraer-190)
• Provided a safe environment for passengers and crew through safe work practice
• Organizing and managing work of crew up to 11 people
• Successfully dealt with difficult, high-stress situations such as medical emergencies and disruptive passengers
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations
• Provided effective leadership, direction, and assistance in emergency and non-emergency situations
• Fully investigated and handled customer complaints, managed and diffused difficult situations effectively and accurately documented them
• Promoted and sold duty free items on board, often exceeding sales targets
• Communicated any feedback to the company
• Produced written flight reports
Travelling teaches us to value every life moment. Everything has its time and place. Now I’m looking for new job opportunities for myself.