Position: Web Developer
Category: Node.js
English level: upper
Years of experience: 0


Support Agent in BitZlato (Cryptocurrency company)
(2022-2023)
-Assisted users in understanding the company's crypto products and services, explaining technical concepts in a clear and concise manner
- Provided guidance and troubleshooting assistance to resolve user issues, ensuring a smooth user experience.
-Verified user accounts and performed thorough checks to ensure compliance with regulatory requirements.
-Collaborated with internal teams, including developers and compliance officers, to address customer concerns and resolve technical issues.
-Received positive feedback from customers for exceptional service and effective problem resolution.