Position: Junior BA
Category: Business Analyst
English level: fluent
Years of experience: 1

1) Formulated requirements for one of the system modules;
2) Trained 200+ customers on how to use new module effectively.
I have worked as a Product Owner assistant for 1.5 years where I have been responsible for various tasks including:
1) onboarding and training users of the internal CRM product;
2) support and troubleshooting;
3) eliciting requirements from stakeholders (via interviews, surveys, field observation);
4) transforming stakeholder demands and requests into business requirements;
5) creating and updating user knowledge base, recording training videos;
6) communicating with the developers regarding the implementation of feature requests;
7) conducting competitor analysis for improving the product;
8) testing and reporting bugs.