Position: Technical Support Specialist
Category: Support
English level: upper
Years of experience: 1


- Installing software, installing and configuring client operating systems;
- Administration of Windows software;
- Restoration of existing and preparation of new workstations, assembly and upgrade of PC;
- Connection, configuration of office equipment and computer peripherals;
- IP telephony application setting up and administration;
- Providing technical support to users remotely;
- Receiving and processing requests from users in the ticket system;
- Advising users on issues related to computer, office equipment and corporate software;
- Support users work on terminal servers (Windows Server);
installing and configuring a Linux-based system;
managing users and files, processes and services;
working with relational databases, configuring replication and executing various
 SQL queries;
configuring and administration computer networks, because I am well versed in
their structure and data transmission via the Internet;
configure a web server and set up a website linked to the database;
working with log files, search and solve problems (I have practical skills in
troubleshooting);
identifying and fixing server performance problems