Position: Principal Customer Technologist
Category: Business Analyst
English level: upper
Years of experience: 11

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Located in Georgia, Tbilisi
Bloomreach seach engine setup project. 
Age verification for UK project. GBG
Address Verification project. Loqate
Experience in executing project from implementation phase to the final one.
 Have experience in various integrations with brokers
 Release owner for Export product.
 Working as TAM (technical account manager) for one of the biggest clients with various
products. Located in US, DE, NL. With different customs agencies. (AES, AGS, ATLAS, Chief,
SAGITTA)
 As a part of TAM role actively testing new releases in an isolated environment.
 Experience in Salesforce, service desk system
 Giving introduction presentations to new starters, brownbag.
 Leading connectivity team on features
 Certified in multiple Global Classification, Export, ISF, Global Trade Content products.
 Reviewing resolution of new hires and giving appropriate training if needed.
 Working on documentation for connectivity products for EU countries
 Performing configuration audits as risk analysis for each release.
 PM for successfully implemented government connectivity projects: NCTS; ATLAS 2.4; AES
 Supporting multiple clients
 Experienced with mapping customs files so we can follow the standard
 Working as Configuration Owner for Export system
 Documenting changes for Implementation clients
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