Position: Head of IT Operations
Category: Lead
English level: upper
Years of experience: 11

Using .net, c#, docker, Azure DevOps, Azure Dockers registry, Azure Function, Azure Cognitive Service I’ve personally developed and run a few applications for OTP Bank: Implemented integrations with Diia.gov.ua and chat-bot in Viber (request deep-link, sharing document, identification), set limit on credit card on chat and voice channels, recognize client certificate applications, work with YouControl API, etc. Implementations new digital online banking solution based on Kubernetes, Kafka, MS Azure services Electronic queue system implementation at the 8 bank branches;
Providing with guest access to the Internet in 110 bank branches via Wi-Fi network;
Interactive SMS is implemented;
Migrated Core banking application from Oracle FlexCube Core Banking Solution to B2 core banking;
Migrating servers of the consumer-lending segment to the primary Data Center of the bank;  IT Budget has been executed actual/plan: CAPEX = 90%, OPEX =95%.
In day-to-day operations, I managing and supervise a team of 50 IT professionals working in the IT operations area at Otp bank Ukraine.
I have created a team of IT specialists and in cooperation with the external supplier, we have built and operating infrastructure for a new digital mobile banking solution with is integrated with bank core services throw the Kafka message broker. Infrastructure is based on on-prem Kubernetes cluster, Kafka, MS Azure, Vault Hashicorp, etc services.
Since 2006, I have been working in the position of Head of IT Operations at OTP Bank.
Currently in my responsible area: a member of the IT Architecture committee in OTP Bank Ukraine. I am responsible for the design and implementation and integrations are existing core bank IT systems with a new mobile bank solution that is deployed on on-prem Kubernetes.  I’m responsible for day-to-day IT operation support for all running bank applications according to fixed SLA, support of 2500 bank employees as a 1-st line and 2-line IT support, running more than 800 servers, 3000 pc, 3000 IP telephones which are installed in 83 bank branches. 
I am responsible for developing and executing Disaster recovery plans for all IT systems in the bank. I am responsible for all IT procurement, IT budgeting (CAPEX and OPEX) preprinting, execution, controlling, and reporting to shareholders. 
I am responsible for preparing IT strategy for the OTP Bank for long and short terms.