Position: KYC Manager, AML/Risk Analyst
Category: Other
English level: upper
Years of experience: 5

Passed courses: HTML, CSS, JS, Anti Fraud course(ACAMS). Python course is in progress.
1. Aviacontact
June, 2018 - April, 2019
Senior travel agent
Main responsibilities: training a team of 5 people, working with training
documents, providing new members of the team with any assistance and
information, providing all services related to flights (registration,
cancellation, informing about any changes etc).
2. Webhelp
May, 2019 – September, 2019
Customer Support (English line)
Main responsibilities: assisting airline customers with booking and changing flights, adding add-ons to bookings, advising customers on attendant issues. As a tutor, I was training junior CS agents.
3. Athena Security
September, 2019 – March, 2021
Technical Support
Main responsibilities: assisting Devs with researches and optimization of  the App working process, controlling the functionality of working process of the App.
4. Currency
March, 2021  - March, 2023
Team Lead of a KYC department team, AML/Compliance/Anti Fraud specialist.
Main responsibilities: working with customers' resumes, checking customers' activity and detecting fraud patterns, preventing fraud actions. As a team lead: working with updates and providing relevant information to a team, managing team activity, checking the quality of work.
I've also took part in various not department related tasks.