Position: Manual QA Engineer
Category: QA
English level: upper
Years of experience: 0.5

Defined many bugs and helped to improve software.
Helped to create great radio, liked by IT professionals and other people at IT conferences and on their mobile phones.
Working as QA Manual from August 2022 till now. Finished IT School Hillel (April-July 2022)
Testing Android and iOS apps, websites. 
Create test cases, bug reports. Worked with Postman, Grafana, Jira, Azure DevOps. 

Worked with development team on IT Radio application:
-defined requirements with product owner;
-breakdown requirements to Jira tickets for both designers and devs teams;
-verify designers and devs teams results according to requirements (Manual QA).

Also, as Technical Support Specialist 
-provided online support via live chat inside Zendesk;
-defined the source of issues (software or client side);
-created Jira tickets for dev team;
-fixed issues on clients machines via TeamViewer.