Position: Product Designer
Category: Design
English level: upper
Years of experience: 5

To improve the driver onboarding process for the Onboarding and Verification team, I designed a web application interface using Adobe XD as the design tool for building a web application interface. Nigeria, Ghana, Dubai, the United Kingdom, and other countries are among the countries that use this application on a regular basis. Additionally, I conducted user research on a wide range of participants in order to identify user needs and verify design solutions, which resulted in a reduction of the onboarding time from 13.4 minutes to 6.1 minutes. The same applies to different mobile and web applications that I have developed (Verification App, Driver App, Central Onboarding System, Vehicle Management System, etc.) that work very closely with the Onboarding Application in real-time
Product Designer
Promenade ·
Nov 2022 - Present · United States · Remote

As a Senior Product Designer, I'm responsible for leading the design of products and features for the company. I work closely with cross-functional teams, including product managers, engineers, and stakeholders, to understand user needs and create compelling user experiences. To effectively communicate design concepts, I create user flows, wireframes, and high-fidelity mockups. To validate design decisions, I conduct user research, usability testing, and A/B testing. Overall, I drive the design vision for the company and ensure that all products meet the needs of the users and the business.

Moove
Product Design Development Specialist
Jun 2022 - Oct 2022 
United Arab Emirates

My achievements include the following:
» Leading the redesign of new features on the onboarding application, accommodating users' needs while encouraging active users’ engagement level. This led to increased user engagement by 40%

» Improved customer engagement and satisfaction rate significantly: Conducted usability research on 12 drivers to identify user needs and pain points, using the feedback to reduce the onboarding execution time from 1 week to 2 - 3 days

» Responsible for setting up and maintaining the Design System for iOS and web used by developers, which also includes business process flow, ER diagram, Use Cases, Flow charts, Wireframes, and UI Designs on Figma and Adobe XD

» Successfully collaborated with cross-functional teams to complete secondary and primary user research through in-person interviews, and questionnaires to identify users' needs and pain points

» Establishing UI guidelines for cross-platform product development; Responsible for iconography design and illustrations; contributed to defining Moove’s visual language through multiple brainstorming sessions

» Designed the Onboarding App to register driver interest, add potential drivers, manage registration, license and address verification, driver and agency payment, as well as driver management

» Designed the Smart Assignment App to register cars to drivers

» Designed the Moove Instant Pay and Cash Portal (for India) to pay drivers their fees

» Designed the Driver App for drivers to monitor their remittance and history
As I look for my next job, I am looking for three things: a team-oriented culture, opportunities for technical growth, and an environment that prioritizes mental health.