Position: Junior Project Manager/ Intern
Category: Project Manager
English level: fluent
Years of experience: 1.5

Customer Support Specialist, SupportYourApp

Key Achievements:
- One of the highest productivity scores in the team
- Highest happiness score (rated by our clients)
- Career growth (from tier 1 to tier 2 position)


English teacher, Private Enterprise “Green Forest”

Key Achievements:
- Career growth in only a few month (from junior teacher to a teacher)
- Having some of the biggest groups at GF school
Tier 2 Support Agent, SupportYourApp

Key Responsibilities: 
- Providing advanced customer support
- Resolving technical and deliverability issues 
- On-boarding new agents, checking their performance
- Leading new internal projects

Customer Support Specialist, SupportYourApp

Key Responsibilities:
- Responding to clients' questions in a fast manner; helping to fix some technical or other issues connected with online marketing
- Constantly learning and investigating new products and features in the ecommerce field
- Writing articles on the website (inner knowledge base) about the features of online marketing platform

English teacher, Private Enterprise “Green Forest”

Key Responsibilities:
- Conducting plans and organizing materials for the semester
- Discovering creative ways to present the information to students (customers)
- Teaching practical skills and peculiarities of English 
- Making a good impression about the company
Feel free to reach out with any interesting offers, except Support Agent position :)