Position: L2 Cloud Engineer
Category: Lead
English level: intermediate
Years of experience: 3

I know:
- German language - Advanced
- How to setup Support department
- How to communicate between Ops and Development teams
- ITIL
- setup Jira SM for internal use
- I’m documenting my work
1 year German Support Technician(ZoomSupport)
1,5 years Technical Coach(ZoomSupport)
1,5 years Ops agent + supervisor(SoftServe)
2,5 years as Cloud Engineer(Xelon AG)

Setup infrastructure on Cloud/ maintain infrastructure/ setup monitoring/ support/ on-call 24/7 / migration project