Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 1


In general, my experience is more administrative, but I want to change the direction of my work and become a customer support specialist. I have a lot of experience in customer communication and solving customer queries.

2022-2023 | 1 year
Mebleva Platforma l Kriviy Rih 
Administrator, assistant to the head

Management of 1C, sales of the company's products, reporting and submitting them to the head of the company, management of employees, solving relevant issues in the company's work, search for new employees.
I have experience in opening a company branch.

2019-2021 | 2 years
Ukrainian chain of bookstores and book publishing house
Marketing specialist Ukrainian chain of bookstores and book publishing house
LLC "Bukva Logistic"

Management of 1C, sales of the company's products, reporting and submitting them to the head of the company, management of employees, solving relevant issues in the company's work, search for new employees.
I have experience in opening a company branch.
Purchasing manager in the book network

Analysis and sorting of stores with goods, creating orders in 1C, constant work with SPRUT and Excel, maintaining invoices, contracts and other documentation for the supplier, analysis and creation of an assortment for thematic exhibitions / promotions, supervising all stores of the chain by its supplier.