Position: IT Manager / IT Product Manager / Project Manager
Category: Project Manager
English level: fluent
Years of experience: 11


2020 – Present
Head of R&D Department, - 
 Business/technical requirements preparation for software development 
 Software development contracts management 
 Delivery management, testing and quality assurance of the developed applications, change management 
 Close work with service providers and suppliers

2012 – 2019
Head of IT Department, McDonald’s Ukraine
 Corporate IT systems and solutions development, deployment and support - Store Management System, Point-of-Sale, Cashless, Self-order Kiosks, Table service, Customer Wi-Fi, Infrastructure / Networking, etc
 Defining IT strategy, alignment with global corporate strategies
 Extensive work with international and local service providers and suppliers
 Budget control of IT department and IT projects (operational and capital expenditure)
 Product/Deployment Lead for Store Management System and its integration with Point-of-Sale (POS) systems for McDonald’s European markets:
- stakeholders engagement, requirements gathering from different markets
- close work with international development/deployment teams
- delivery management, quality assurance of the application, change management

1997 – 2011
IT Manager, McDonald’s Ukraine  
 Management of IT department and IT projects - setup of IT dept. in Ukraine, IT support for McDonald’s Belarus, Georgia and Azerbaijan
 Deployment Lead for new Point-of-Sale system (POS software) in McDonald’s Central European markets – successful deployment of new Point-of-Sale system in 600 stores across 15 Central European markets

Education
Kyiv Polytechnic Institute, Design and Technology of Digital Systems