Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 2


I have been working for more than 1.5 years at a hosting company in a Customer Support position. In my role as a Customer support representative, I have been providing excellent customer support and communication. I have solved and assisted in many different cases related to the DNS zone, websites, and hosting and others. I remain calm and professional in high-pressure situations, ensuring efficient resolution of customer problems. Attention to detail and strong organizational skills have been instrumental in managing customer interactions and maintaining accurate records. I approach every customer interaction with empathy and a focus on understanding their needs.

I'll consider all the offers.
Strongly interested in manual QA engineering