Position: Senior Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 8


I'm a business analyst with 9+ years of experience in building complex systems for medium and large companies. I participated in over 20 projects, aiming to automate business processes in sales, call centers, lead generators, helpdesk, retail banks, recruiting, archival storage, training systems, web-based portals with electronic signature overlay. 
I am certified CRM implementation specialist also.
Key skills:
- Collection and analysis of requirements (technical specifications, users stories, use cases, GAP analysis);
- Business process modeling (BPMN, IDEF0, UML);
- UI mockup and website wireframe building via Balsamiq/Figma;
- Testing skills (manual & automated, bug-tracking system - Jira);
- Programming skills (C#, VBA) & data analysis skills (SQL);
- Good communication & problem-solving skills;
- Solid collaboration, facilitation, and negotiation skills;
- Ability to write engaging, informative and well organized presentations;
- In-depth knowledge of SDLC methodologies like Waterfall & Agile
Seeking a challenging position and strive for excellence with dedication, proactive approach, positive attitude and passion towards the work that will fully utilize my logical and reasoning abilities in the best possible way for the fulfillment of organizational goals.