Position: Customer service specialist
Category: Support
English level: upper
Years of experience: 1.5

Certificate of completion of the Polish language course "Foreign Languages Center ZACZNIJ MÓWIĆ" – Level-
B2-2022
Сambridge ESOL First Certificate in English – Level-B2-2013
Certificate of passing a course “Quality Assurance” by SkillUp – 2022
I have a residence permit for a long-term resident of the EU, I am entitled towork in the territory of Poland without a work permit

customer service skills and passion for helping others
manage large amounts of incoming inquiries
experience working with Microsoft office suite
monitoring of the circulation and timeliness of clarification and opinion of complaints
build sustainable relationships of trust through open and interactive communication
understanding of client-server architecture (API testing)
basic knowledge of HTML, CSS,SQL
experience with bug tracking systems (i.e. Jira)
handling commercial and warehouse documents in SubiektGT system
ability to multitask and work under pressure