Position: OPERATIONS LEAD | CUSTOMER SUCCESS MANAGER
Category: Support
English level: fluent
Years of experience: 5


Customer Success Manager with 5 years of experience working in the services industry (mostly B2C, partially B2B) providing sales, tech support, and customer care in the VIP department. I am keen on building a  connection with clients, 3rd parties, and colleagues based on an emotional intelligence approach and professionalism. Familiar with major customer service software, and conflict resolution, and possess a positive attitude. Aiming to use my proven skills to troubleshoot cases with the win-win result for my company and client.