Position: Technical Support
Category: Support
English level: upper
Years of experience: 3

I speak English fluently.

I enjoy being useful and approving myself.

In my current position, I am very active and I have introduced many improvements such as technical documentation (using markdown), admin panel changes, workflow improvements, etc.

I am also punctual, I do not like when others are waiting for me

Also, I am a quick learner and it is not a problem for me to learn new stuff.
I have over two years of experience working with clients(L1).
And approximately one year of Tech support.
Was mentoring new team members
Was evaluating current team members
Created a documentation 
Worked in both Ukrainian and English.
I would like a job that includes not only customer support but also solving technical problems. 
It would also be an advantage to work closely with the development department to find ways to improve both the product and my skills.
For me, it does not matter Product Company or Outsourcing,  the main thing is official employment.