Position: Customer Success Manager
Category: Support
English level: fluent
Years of experience: 5

As far as the customer support goes, I have only had excellent evaluations for the chats and calls, good problem solving skills.
Created customer portal and wiki from scratch, onboarded over 15 businesses.
Used to work as a support specialist/website admin maintaining over 15 websites will full control of any customer-related issues; communication with the customers (email, calls, tickets, messages, chats), as well as interdepartmental communication, identifying of issues in the work process, and errors in the system, coming up with strategies to involve more clients or maintain a strong working relationship with old ones.
I am looking to work in a company with a good working environment and young team of specialists. I would love to be a part of something that I can be proud of. Ideally want to work in the quality control field.
Do not intend to work night shifts.