Position: Lead product designer | Head of Design
Category: Design
English level: fluent
Years of experience: 11


- Structure and build the team. Help scale the team, by creating structures and processes to help grow designers and ensure we had the right mix of skill sets.
- Leverage customer experience expertise and design knowledge, in collaboration with other stakeholders, to support and develop end-to-end customer-centered solutions
- Develop innovative and simple design concepts that support the company’s principles and vision
- Monitor online customer experience trends, and best practices across respective industries, to implement appropriate practices
- Provide visionary design ideas, prototypes, and test new service concepts
- Conduct user research and present the results to the rest of the team
- Collaborate within a multidisciplinary team, and help shape a culture that embraces innovation