Position: Customer support
Category: Support
English level: fluent
Years of experience: 3

I have experience working within IT, E-commerce, and Education domains. 

I started my journey as a Business Researcher gathering and analyzing data on the different digital business topics using free internet information, interpreting data analysis results into references and conclusions, and presenting it to stakeholders. 

While working as a Sales Manager for the outsourced IT company, I`ve gotten a deeper understanding of business owners' expectations and have learned how to convert them into clear tasks for the design and development team.

During my work as a Customer Service Manager, I`ve established a customer service department for a Chinese e-commerce product company, managing a team of agents. Also, I was handling analytical research and brought a data-driven decision culture to the company.
An ambitious, skillful, purpose-driven specialist who is ready for
constant and dedicated work on high load projects. Ready to take
a great volume of responsibilities as a specialist or a department
manager. High personal standards, wide professional and background knowledge, self-organization, personal will for self-education, and achievement of set goals - make me an excellent independent leader and as well as a great team player. I want to become a part of a well-organized company or a start-up with an inspiring vision and promising goals, where I can bring new values, implement my experience, and grow professionally.