Position: Junior DevOps
Category: DevOps
English level: upper
Years of experience: 2.5


August 06, 2018 – November 12, 2020	        	       “Namecheap” Domains CS L2 Specialist 
Responsibilities:	
Providing technical support via chats and tickets;
Registration of domain names;
Troubleshoot DNS, website, and email problems;
Update internal databases with information regarding technical issues;
Processing orders, forms, applications, and requests;
Dealing with escalated cases.
November 18, 2020 –  Apr 2021      
“Ciklum” Application support specialist
Responsibilities:	
Resolve assigned Service Requests related to the support portal, following and complying with the established procedures and policies.
Tracking the tickets in the queue and driving them to closure on critical incidents.
MLSDev
Technical Support Engineer
 Apr 2021  –  Dec 2021 
GlobalLogic
Dec 2021 – till now
NOC engineer
The last project I worked on was related to a monitoring system and high load infrastructure. It was
recognized as the leader in providing video solutions and platforms in OTT TV (Over the Top TV),
OVP (Online Video Platform), EdVP (Education Video Platform) and EVP (Enterprise Video
Platform) markets. My position was Network Operation Center Engineer, which involved such
responsibilities as monitoring the system, cloud storage, Linux or Windows servers, and some
troubleshooting (ensuring all systems are working fine and clients are not affected).
I`m looking for a job opportunity in a project related to the deployment or administration system on a Linux base.