Position: Middle Support Engineer
Category: Support
English level: fluent
Years of experience: 2


Providing L2/L3 Support.
Demonstrations of the product, remote sessions, ticketing system support and calls for the customers all around the globe.(Product worked with such components as IIS, AD, MS SQL, PostgreSQL, ports).
Mentoring of the new employees.
Testing, customers' bugs reproducing.
Bug reporting via Jira.
Experice with virtual environments like VMware, Hyper V.
Confluence articles creation on my own experience.
Cloud services integration(AWS, Google Cloud, Azure).
Researches for company's needs.
Хотелось бы максимально использовать свои знания, общаться с людьми + осваивать новые технологии и расти как специалист.