Position: Customer support
Category: Support
English level: upper
Years of experience: 1

Courses
    • July 2022 – Nowadays – UI/UX design courses in ITEA school

			Soft Skills
			Learning the principals of working in programs for graphic design, creating sits and 		logos, buttons and banners, creating buttons and simple animation.
	Tech Skills
	Illustrator
	Figma

    • June 2021 - GoIT online courses:

	Soft Skills
	The basis of HTML tags and attributes, work with code editor, applying styles on 	the	site using CSS, simple web-site creation and its hosting.
	Tech Skills
	HTML
	CSS

    • July-August 2021 – QATestLab online courses:
	Soft Skills
	Ad-hoc testing of the sites and games on the PC and Mobile, identifying and writing the	bug reports and errors, filling the check list, writing the test plan and describing the test	cases.
	Tech Skills 
	Mantis
	TestLink
September 2022- current date- Customer support for Helpware. 
February 2021- September 2021
The “EnglishDom” online school, teacher: teaching English to adults
July 2020 – September 2020
The translation agency “Glosso”, translator: translation of the documents for Medical sphere 
February 2014- 2016
The “First Kiev Courses of English language” school, teacher: teaching English language in groups of adults or kids