Position: Sales Manager/ team lead/ communications/ B2b/ B2C
Category: Sales
English level: upper
Years of experience: 7

Customer Care Agent/Team Lead / Communications/ Sales 

Sota co-living · Full-time
Oct 2019 - Present · 3 yrs 11 mos

Los Angeles, California, United States /remote

Duties:
Working in Sales Department
Preparing and submitting leases and invoices.
Interacting with potential leads via text message interface and calls.
CRM data management for potential leads.
Collaborating with various departments to ensure that leads receive the best experience possible.
Team Leader/ Team Management
Gaining practical knowledge in utilizing various tools such as:
Airtable, Bitrix, Buildium, Notion, Trello, PC, MS Office, Google Workspace, 
Google Reviews, Zoom, Greminder, Square.


Medical Insurance BillerMedical Insurance Biller
Exelegent · Part-time
Mar 2018 - Sep 2019 ·

My Duties: 
Compiling and sending billing information and healthcare claims to insurance providers.
Preparing bills and invoices
Contacting patients’ attorneys. 
Tracking and documenting overdue payments.
Additional tasks in the field of healthcare.
OmniMD (CRM)
MS Office


Database AdministratorDatabase Administrator
Netex Group · Full-time
Apr 2014 - Jun 2017

My duties:
B2B/B2C customers
working on hotline and cold calls (USA, NL, UK, IE, FI, SE, BE, NO)
Interacting with English-speaking clients through email and phone, handling orders, and providing product consultations to customers.
I am a highly responsible and organized professional with more than 8 years of expertise in marketing, sales, communications, B2B and B2C interactions, cold calling, and CRM systems. I consider myself as a reliable and organized individual.