Position: Support
Category: Support
English level: intermediate
Years of experience: 0.5


Account Manager (Amazon) April, 2020-May, 2021
Duties: preparing work operational tasks, creating complex Excel table forms for data structures, editing and submitting information about commodities on sellers’ accounts, reviewing and maintaining system knowledge base, cooperation with team members toward constant business process improvement.
Сustomer service agent (Vodafone Ukraine) September, 2019-February, 2020
Duties: process customers’ requests with CRM-system, excellent knowledge of internal system processes, submitting JIRA tickets for further technical investigation, reaching positive clients feedback about received assistance.
Want to become a part of professional IT team.