Position: QA Lead/ QA Manager
Category: Lead
English level: upper
Years of experience: 6

Key facts:

 6+ years of experience
 QA Tech Lead in Google
 Test Analytics School Certification
 SetUp the team of 20 QA’s in 3 months
 Teacher at QA school. 120k test were written in 3 months using Test Analysis patterns
 SDLC/ITIL. SetUp the Support Process via ITIL from scratch. SetUp the team for technical Support Project for high loaded env.
'saving millions for the company'.
My goal:

I’m an experienced QA Engineer, QA Manager, Head of Support  Project, Product Owner in high-loaded
environment. I’d like to join the smart and nice team to be able to apply all my expertise for the
Product, to be able to influence on biz and tech side, to be able to improve my tech and
personal skills - bring the value. 

Tech skills:

- API testing via Swagger, REST API
- Basic knowledge of SQL
- Experience working with AWS SES, CloudWatch, S3, Athena, Redshift, ElasticSearch, AWS
TWC
- Experience in Data Monitoring SetUp, maintaining the Feature Development Process as a ProductOwner 
- Great knowledge of Social API (YT, FB, TW)
- Test Design, Test Analysis

Experience as a Head of Tech Support/Senior Technical Manager:

- Excellent issues investigation in env using CloudWatch, DB server, analytic skills, product knowledge for the Product with a tone of AWS services, multiple DBs, based on REST API, with a bunch of 3rd party API integrations

- Collaborated across the company with project/product managers, solutions architects, engineers, tech
leads, C-level, enablement/success and account managers in order to deliver customized applications
for clients;
- Served as subject matter expert on client requests implementation, resolution, delivery; resolved Tier 3
escalation issues, escalated bugs to engineering, tracked bug completion status, and provided success
managers/client with resolution updates;
-SetUp the L1, L2, L3 Support levels according to ITIL

Experience as a QA Manager: 

- Lead the design, development and implementation of test documentation. Develop the QA strategy.
- Prepare tests plans, creating test documentation according to test analysis principles, that ensure
adequate and appropriate testing. 
- Walk through the QA Test Results with the QA Team and communicate status to Project leader.
- Reporting progress, identifying obstacles that might endanger the agreed release date.
Regular overtimes are not acceptable.
 I want to setUp a Process, find support for my initiatives and ambitions, bring the value to the product-client.