Position: Customer support
Category: Support
English level: fluent
Years of experience: 7


I’m a Customer Care Representative, I take care of customer’s journey with the company I work on currently. I elaborate reports for them to increase their loyalty. Track customer service cases and update service software with cuscomer information. Deliver exceptional customer service to every customer by
leveraging extensive knowledge of products and services and creating welcoming, positive experiences.Analyze customer service trends to discover areas of opportunity and provide feedback to management.