Position: Operations Manager/ Department Manager/ Team Lead
Category: Other
English level: fluent
Years of experience: 5


I am a dedicated Operations Manager with a history of meeting company goals utilizing consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand. 

- Built the quality control department;
- developed all quality assurance protocols;
- managed a team of 5 quality control specialists and 300 freelancers (employees' hiring, training, and professional growth);
- made department strategy and planning decisions;
- kept high individual KPIs and successfully achieved department OKRs.