Position: QA Director / Head QA / QA Manager / Development Director
Category: QA
English level: upper
Years of experience: 11

Participated in the production of the game from scratch to a full-fledged launch with further live support.
Supervised the successful creation of a client performance testing service.
Successfully managed a QA department of about 40 people, divided into several different teams.
tl dr: Gamedev career from junior manual QA to Head QA. 12+ years of experience.

Organization of testing teams in the department.
Product quality control.

Releases:
Release test team management.
Planning of release activities.
Inter-team coordination on pre-release activities.
Creation and support of a document showing the cost of any minor or major patch with a detailed display of each activity in it.
Coordination and assistance in the execution of the tasks of the release group.
Operational-calendar planning of integration and pre-release activities.
Work closely with build-engineers and help them create builds or invest issues.

Jira flow, ticket's DLC, bug triage etc:
Setting up a lifecycle from scratch for features, tasks, epics and bug reports.
Initiation and participation in the Bug Triage meetings.
Monitoring dashboards of different teams, analysis of efficiency, performance, burn rate and other indicators.
Implementation of auto-assign system which could assign ticket to the responsible people when creating, resolving and closing a ticket.

Live production support:
Prompt decision-making related to emergency work on the server or client of the product.
Sometimes decisions were made alone (for example, without a technical manager / technical director) and they turned out to be correct and passed "without consequences".
Monitor external bug tracking system used by external testing teams.
Sentry integration to monitor tracebacks and errors in the production server log.

Hiring management:
Interviewing and hiring QA specialists.
Successful training of QA engineers in conducting interviews (soft skills and technical part).

People and budgets management:
Conducting a development review for QA engineers and QA Leads.
Conducting a performance review for QA engineers and QA Leads.
Salary management for QA department.
Budget planning for different department teams (budgets for software, hardware, learning, travelling, etc)
People planning (wages, number of engineers to successfully complete the roadmap)
Teams "health" monitoring.
Checking the performance of each QA engineer and QA team in a remote work environment.
Overall, I am seeking a stimulating and challenging role that allows me to lead a team/department, work on interesting projects, and contribute to the company's success. I am confident that my experience and dedication to Quality Assurance will enable me to make a positive impact and achieve both personal and organizational goals.