Position: Sales Manager, customer support specialist
Category: Support
English level: fluent
Years of experience: 3

The fact that I always exceeded the , expectations of my employers.
From 09.2020 to 04.2021
Customer support specialist 
BPO Softermii 
Helping customer fill out there medical form
Qualify them to receive there product 
Provide solutions to complaint and inquiries 
Handling enquiries of customers about product 
Findings Ways to measure customers satisfaction and improve service.
providing help to customers regarding product and service

From 01.2017 to 02.2018 (1 year 1 month)
Call center, Kharkiv (An online medication store. The company sells OTC medications to clients and helps them with their refill. Follow Up on customers is also an essential part of the job)
Functioned as a sales representative reaching out to clients and communicating with them while helping them in their purchases answering the vital question they have
Logistics sales manager

From 12.2015 to 11.2016 (11 months)
Royal Transport services, Phoenix, AZ (Logistics)
As a Logistics sales Manager, I negotiate pricing and coordinate large shipments from businesses across Europe. 
Responsible for handling and transportation of goods along a supply chain usually for a shipper or consignee.
I negotiate rates directly with customers and carriers on a daily basis as rates fluctuate constantly.
I communicate daily with dispatcher , and update our customers on location and ETA to ensure excellent customer service.
source new customers and network carriers to add to our customer and carriers base.
Production Manager / Supervisor

From 01.2014 to 08.2015 (1 year 7 months)
TT Confectioneries, Lagos (TT Confectioneries)
I had the responsibility to supervise the work of the team and ensure the smooth day-to-day running. I also worked as a team supervisor.
As always , to help my future employers achieve more success in the business