Position: Business Analyst / Operations Manager / Product Manager
Category: Business Analyst
English level: pre
Years of experience: 4

∎ Created «from scratch» a business analyst department of 5 people, which six months later had a net profit of $10 000 per month;
∎ Optimized the processes of other departments, which reduced the company's costs by 18%;
∎ Successfully completed more than 250 projects for a total amount of about $675 000;
∎ Successfully opened and developed the region in the startup mode 2 months ahead of schedule, what saved for the company about $10 000 in salaries;
∎ Trained more than 2 000 people to work with CRM systems;
∎ Sold improvements and extended licenses to clients for a total of $165 000;
∎ Wrote more than 120 regulations that brought the company into autonomous mode
∎ Raised more than 100 interns to Middle Level.
7 years of experience in IT as Head of Automation Department, Deputy Director and Project Manager. I worked in the segment of implementing CRM systems (service business) and developing a mobile application (product) with team up to 60 people.

⇒ How can I help you with my experience:
∎ Develop your product / project according to the set goals of the company;
∎ Build and upgrade processes for planning, prioritization and performance tracking in CRM and Task Management systems to improve team efficiency and productivity;
∎ Develop and monitor daily, weekly and monthly dashboards / reports and present it to C-level;
∎ Organize and support day-to-day operational tasks;
∎ Develop documentation: instructions / templates / presentations to optimize and systematize the team's work;
∎ Develop, implement and manage team KPI's;
∎ Manage team expenses process and budgets.

If you are looking for a person who will increase the efficiency of your company and make it better, write to me right now ;)
Challenging and interesting tasks, open management, friendly and professional team, flexible schedule.