Position: Customer support representative / German
Category: Support
English level: pre
Years of experience: 6

Greeted customers in a friendly and helpful manner.
Provided high quality customer service to customers.
Handled transactions and returns in a timely manner.
Answered all questions regarding products.
Customer Service Manager
(2 роки 11 місяців)
(Телекомунікації, зв'язок):

Acknowledging and resolving customer complaints via email
Assist with placement of orders, refunds, or exchanges
Answer questions about warranties or terms of sale
(Furniture and decor, health and wellness, household items, pet care, office equipment)

Team Lead, Customer Support Agent
(3 роки)
(Телекомунікації, зв'язок):

Answer and reply to the calls from the Customers and assist them with the questions regarding orders
Training and helping new team members
Monitoring the performance of junior staff
(Auto parts)
Dedicated to identifying customer needs and delivering effective solutions to all problems. Ready to join my next team.

No calls, no night shifts