Position: Head of PMO / Delivery Manager / Program Manager
Category: Project Manager
English level: intermediate
Years of experience: 11


- More than 10 years of experience as head of IT in large companies of various areas (Retail, Media, Creative, Event, PR, Production, Agro, Logistic,  FCMG). 
 - Experience in managing projects on business process automation (ERP, CRM, Workflow systems, E-commerce, HRM, Loyalty systems, Service Desk, Electronic queue, Mobile applications, Bots. etc.). 
 - Experience in organizing the project management office from the "scratch". Experience in project portfolio management, monitoring and control of project implementation, management of the projects life cycle. 
 - Experience in organization of procurement of software and equipment, interaction with partners and service providers at all levels.
 - Experience in setting up a 2-level support service and monitoring the delivery of services within agreed SLA. 
 - Experience with a variety of information. Experience of integrating systems, information flows of data and business processes into a single information environment. 
Knowledge and effective practical application of the ITIL / ITSM methodology. Project management based on the methodologies Waterfall, Agile (Scrum, Kanban). 
 - Experience in recruiting and managing large teams (more than 50 people). 
 - Knowledge of accounting and financial accounting. 
 - Experience in conducting presentations and trainings, both for IT and for professionals in other business areas.