Position: Product manager
Category: Product Manager
English level: upper
Years of experience: 3


Product Manager
RetargetApp
Jan 2019 - May 2020
B2B start-up focused on advertising automatization for e-commerce businesses.

- Improved onboarding flow in synergy with a design and engineering team which caused increasing conversion rate from trial to paying clients on 13.3% 
- Developed, supervised and executed new user retention strategy which helped to increase user retention rate on 20.03% and ARPU on 57% in the key client segment
- Initiated and implemented an analytics system to track product metrics as well as user behavior using the PostgreSQL database, Amplitude, and Tableau. 
- Initiated and executed new services integrations such as WooCommerce and Google Ads
- Responsible for cross-functional team management and team structure

Associate Product Manager
AIESEC International. Montreal, Canada
Aug 2018 - Dec 2018
The marketplace allows youth to find an international internship and companies hire an intern from 126 countries with 500K+ users.

- Responsible for the global project aimed to improve customer experience which increased platform NPS on 21.3%
- Created new customer flow, customer journey map and buyer personas based on customer research and analytics
- Assisted VP of Product in product vision creation, roadmap definition for the year 2019 and presenting it to stakeholders
- Created standard operations procedure and educated 126 national offices to align global processes of working with the platform

Head of Product Growth
AIESEC Ukraine. Kyiv, Ukraine
Aug 2017 - Aug 2018
As a Head of Organizational Development and Product Growth, responsible for product development and growth as well as organizational management and design.

- Developed and executed customer experience strategy in synergy with marketing and product team which increased YoY NPS for 16.5% and NPS survey response rate for 27%;
- 6 out of 8 Local offices are certified customer-centric by global office
- With product and marketing team developed new communication, product strategy, and local chapter management approach which led to growth on 50% YoY in focus product.
I'm willing to work in a team which is:
- result-oriented;
- flexible and has a high speed of decision making;
- understand that everyone in a team is accountable for the results and vision;
- star team, not the team of stars;
- have the "I'll figure it out" approach (not focusing on the problem, focusing on the solution)