Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 2.5

Successful launch of MVP version of the Order Management System, which increased average check by 11%, and average margin by 13%.
Managed a team of 9 developers and 3 designers. 

Increased time and cost effectiveness by launching 3 projects from scratch (Content Management System, Order Management System, CRM system for Outreach Specialists), while having limited human and time resources.
Conent Management System - Strapi based CMS. Enabled Content team to autonomously manage blog content on the site.
CRM system for Outreach Specialists - a system to cooperate with freelance Outreach Specialists. Drastically improved the quality of the received links, by balancing the compensation for high quality links, and low quality links.

Gathered raw requirements and converted them into user stories, epics, releases; refined backlog to meet stakeholders' time and feature expectations.

Adjusted development vector by gathering and analyzing statistical data (both product and finance metrics), resulting in better business revenue.

Provided research and analysis to propose competitive solutions and features to include in our products.

Prepared and presented long-term roadmaps to stakeholders.

Facilitated Dev and Designer teams performance by employing Scrum methodology.

Kept team motivated and eager to work, found compromises in controversial cases.

Prior to the experience above, I managed a team of 5 support agents.