Position: Support team lead
Category: Support
English level: upper
Years of experience: 2.5

Creating, conducting surveys and analyzing survey data and obtaining essential information about new and existing program and product strategy; development of a motivation system.
SUP Lead Support: 
creating the technical support department, writing documentation, developing the work strategy, working on several projects at the same time, recruiting.
Researcher Team Lead: 
planning, coordination and execution of assigned research projects (simultaneous work on two projects); organization of work with the project to create the largest casino and gaming site; organization of work with a financial project to create the largest EMI site; search and hiring of employees; creation of working documentation; creation of a working strategy; preparing agenda for meetings. 
IT Support Engineer. Support Shift Lead:
diagnose and troubleshoot issues, including account setup and network configuration; management assistance; research and identify solutions to software and hardware issues; provide clear and complete documentation and notes on all service inquiries.
Website Administrator:
layout; creating the new website on the schoolchampion.in.ua platform; designing of interface; filling the site content.