Position: Customer tachnical support representative
Category: Support
English level: upper
Years of experience: 1.5


Customer technical support manager, Lutsk, Ukraine (USA company) 02/2022 – until now 
- First line support and resolution of issues on first contact
- Identify customer needs and help resolve customer issues
- Escalate technical problems using company SOPs

Lawyer in the field of migration law, Lutsk, Ukraine 09/2019 – until 02/2022

- Providing legal assistance to foreigners 
- Providing legal advices in cases of deport
- Representation of foreigners in public authorities and judicial authorities 
- Legal counseling of asylum seekers
- Participation in court hearings on appeals against the refusal to recognize a refugee

Front Desk helper– Private Sea, Saudi Arabia, 05/2019 to 09/2019

Legal Adviser - "House of Prosperity" Lutsk, Ukraine 10/2015 - 01/2019
- - Representing the interests of individuals and legal entities in public authorities
- - providing legal advice in the field of economic, civil, family, land, migration law

Lawyer –State Land inspection, Lutsk, Ukraine - 06/2012 to 09/2015
•	Preparing  procedure documents, contracts
•	 Representing government structure in courts