Position: Sales Manager
Category: Sales
English level: intermediate
Years of experience: 5

Focused and result oriented Sales Manager committed to team work and achieving strategic goals. Experience in building KPI based sales processes, team management , reporting and analysis.
Head of Sales
Tradomatic Agri Tech Startup - Kharkiv, Ukraine
12.2018 - 06.2022

Responsibilities:
• Sales strategy development
• Sales instruments planning and implementation 
• Sales progress tracking and analysis
• Direct cold sales
• Team management

Achievements:
• Coordinated CRM improvements with developers 
• Hired 5 sales managers
• Increased monthly gross sales from $0 to $30K


Senior Client Relationship Manager
White&White Dental Studio - Kharkiv, Ukraine
11.2017 - 11.2018

Responsibilities:
• Management and recruiting of junior client managers 
• Treatment and appointment planning and scheduling 
• Doctors' working schedule and education planning

Achievements:
• Successfully launched client loyalty program
• 25% increase in number of new clients as result of launching client- oriented SMM activities
• 30% increase of positive feedback on social channels and Google


Reception Manager
White&White Dental Studio - Kharkiv, Ukraine 
10.2016 - 10.2017

Responsibilities:
• Clients' appointment scheduling
• Cleaning and hygiene services management 
• Documents management

Achievements:
• "Best Reception Manager" by clients' voting


Coordinator
"Holod" Refregirator Systems - Kharkiv, Ukraine 
09.2015 - 09.2016

Responsibilities:
• Coordination of team of service men 
• Marketing presentations creation
• Warm sales of services 

Achievements:
• Increased number of recurring contracts with existing clients by 200%