Position: Project Manager/ Customer Success
Category: Project Manager
English level: intermediate
Years of experience: 4


1. Working with established clients and meeting key performance indicators. Developing extensive (connecting with new clients, implementation projects) and intensive (improving work with existing clients) growth strategies.
2. Using amoCRM software to manage client relationships, track progress, and achieve project goals.
3. Managing departmental operations, including organizing and launching client interaction processes across various company departments.
4. Executing projects with key clients and troubleshooting client interaction problems promptly.
5. Implementing projects to onboard key clients, ensuring seamless integration.
6. Demonstrating the value of company products and services to clients.
7. Developing in-depth knowledge of company products and services.
8. Generating and issuing invoices to clients.
9. Building an accounting department from scratch.
10. Setting goals (using SMART) for the development team.
11. Working with project management tools such as Jira, JetBrains Space, and Confluence.
12. Working with Miro to develop and visualize project plans and scripts.
13. Developing phased project plans, including writing technical specifications.
14.Creating and implementing new documentation for the team.
15. Monitoring and ensuring adherence to project deadlines.