Position: Trainee Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 1.5

Projector Institute
Business Analysis Beginning, 2023 (ongoing)

The Professional Scrum Master I (PSM I) certification demonstrates a fundamental level of Scrum mastery. PSM I certificate holders prove that they understand Scrum as described in the Scrum Guide and how to apply Scrum in Scrum Teams. (2020)
Frontend Developer (React) AUG 2022 - Ongoing
- Participation in Scrum ceremonies;
- Developing platform using React, TypeScript, React Query, React Hook Form and MUI4; - implementation of product features and bug fixes; testing components and hooks with Jest and React Testing Library.

Fullstack Internship (React + Node) MAY 2022 - AUG 2022
- Applying general principles of organizing code (DRY, KISS, SOLID);
- Implementing basic UI elements with JavaScript;
- Implementing UI elements using React and its instruments (forms, modals, etc.);
- Learning Node features, making scrapers, implementing REST APIs with Express and Mongoose

WebUI Internship DEC 2021 - FEB 2022
- Solving algorithmic tasks with JavaScript (codewars, leetcode, etc.);
- Implementing basic ui elements with JavaScript.

Project Manager NOV 2019 - MAY 2021
- Delivering projects on time;
- Presenting to PMO reports on progress as well as problems and solutions;
- Tracking project health;
- Risk management;
- Keeping documentation clear;
- Managing project financials.

Project Manager / Product Support Manager
FEB 2018 - JUL 2019
- Creation and editing of requested product pages via different platforms. (set up of different plugins to maximize possible profit from every action on the website);
- Order processing - Regular control of product dispatch to customers;
- Dispute controlling - Unsuccessful deliveries managing (sending money back requests to marketplaces, editing of proofs and keeping a diary for every case);
- Funnel editing - Preparation of funnels for correct operation (creating buttons setting up of tools, editing of pages, elements rearrangements, translation execution);
- Chargeback review - Presenting of the necessary information to finance controlling authorities (ordered goods presentation, delivery information) to persuade instance of correct order shipment; Customer satisfaction processes - Answering questions from customers, helping to resolve issues presented to customer supports, submitting refunds; Creation of technical tasks for developers/designers; Managing campaigns;
- Bug reports.