Position: IT Support or DevOps
Category: Sysadmin
English level: upper
Years of experience: 11


• Apple Certified Support Professional (ACSP)
• Building Jamf Mobile Device Management (MDM) from scratch
• Jamf Connect: authentication and identity management
• Zero-Touch provisioning
• Experience with macOS/Windows/Linux configuration, administration, support, and troubleshooting
• Broad experience in management 1500+ computers (Jamf MDM)
• Experience in management of the Apple Business Manager
• Conducting with Apple representatives and collaboration with the Apple Authorized Service
• Providing technical support to developers and business users worldwide in mixed macOS/Ubuntu environment
• Knowledge in computer automated provisioning and configuration management tools (Ansible)
• Experience in GitHub; Bitbucket; Jenkins; AWS Terraform; Azure; VMWare; Docker
• Experience in shell scripting
• Wide range of experience in the running of the International IT employees' onboarding process across the DataRobot offices
• Experience in the Okta Single Sign-On and Okta LDAP directory
• Familiar with supporting a broad variety of technologies (Jira/Confluence; G-Suite; Slack; Office365)
• Experience with OpenLDAP (FreeIPA) centralized authentication systems
• Experience with Audio/Video conference systems configuration and administration (Zoom, Google Meet, and Cisco Web-ex)
• Experience in using Helpdesk Systems