Position: Product Manager / Senior Business Analyst
Category: Product Manager
English level: intermediate
Years of experience: 6

In my previous roles as a product manager were developed next products and achieved business objectives:

 - Platform to support the processes of international cooperation (Prosecutor General's Office):
•Reduced total processing time with a request by 50%
•Reduced processing time for paper documents by 35%
•The time of obtaining access to the materials of the request and supervisory proceedings was accelerated by 5 days
•Other support processes are automated and paper flow is reduced

 - War Crimes - web portal and mobile application for tracking war crimes in Ukraine (Prosecutor General's Office):
•Simplified way to create a message about a crime
•The site was filled with content with information for the user
•Set up an integration to consolidate messages of war crimes
•Developed analytical reporting for tracking the situation of war crimes

 - CRM system for managing applications for connection to a service agreement and for the provision of services 
•KPI system developed for company employees
•A system of metrics has been developed to track the level of customer satisfaction
•The process of considering an application from a customer/potential customer is automated
•Reduced time to provide services to the customer by 20%
•Reduced time for connecting a customer to the Service Agreement up to 10 business days
I have 2 years of experience in product management and also have more than 5 years of experience in business analysis. I have took part in managing and developing of different B2B/B2C products. I have been working with both existing products and launched new ones, starting the development process from scratch.
As a Product Manager and Business Analyst, I have worked in the following domains: Fintech, E-mail marketing, Energy, Government.

I have a strategic mindset that allows me to envision the long-term goals and direction for product. Through trend research, market and competitor analysis, I deeply understand the needs and desires of users, which allows to create product solutions that exactly match their expectations. Strong analytical skills enable me to work with data and product metrics. I use analytical tools and methodologies to make informed decisions and measure the success of product based on measurable metrics. I have sufficient technical knowledge to effectively collaborate with development teams. This allows me to translate business goals into correct technical requirements, ensuring successful product development process