Position: Project Manager | Delivery Manager | Program Manager
Category: Project Manager
English level: fluent
Years of experience: 11

•	Established delivery governance on the projects, delivered wide range of solutions in time (Travelling platform development, migration of Applications from Private DC to Public Cloud, customized ServiceNow Platform)
•	Introduced engineering metrics. Optimized delivery processes, team structure and management channels
•	Built Scrum/Kanban teams from scratch and successfully set up processes. Helped Clients with transformation to Agile organization
•	Headcount of my projects grew in 2-3 times, as well as revenue
•	Created Application support teams from scratch (Kanban, ITSM), setup all required processes
•	Provided consultancy on ITIL best practices implementation
•	Implemented high DevOps and automation maturity standards
•	Setup JIRA and ServiceNow to meet team’s diverse needs. Fought for the team with other departments to introduce specification protocols, bug reports requirements
•	As a Resource Manager built scalable and healthy Organizational structure of 50+ people
•	15 years of expertise in IT: Project Management, Delivery Management, People Management
•	8+ years of experience in setting-up and running scalable multi-national projects ($1M+), establishing of delivery governance
•	Hands-on experience with running different types of engagements (Staff augmentation, Fixed price, Managed Capacity/Service) from pre-sale phase till project closure. 
•	Certified Scrum Master and Product Owner
•	Wide hands-on experience in: Cloud and DevOps, ITSM tools, E-Commerce, Infrastructure and Apps support
•	Good knowledge and hands-on experience in Business domains: Telecommunication, Investment Banking, Finance, E-Commerce
•	Solid people-management and leadership experience: staffing and interviewing, onboarding of newcomers, establishing working atmosphere in the team, motivation, succession planning, conflict solving, mentoring