Position: Process Manager
Category: Business Analyst
English level: intermediate
Years of experience: 4


I am a seasoned professional in operational efficiency and process management with experience working in international capital banks and a national telecom operator. Throughout my career, I have held positions such as Head of Robotic Process Automation Office and Head of Business Process Transformation Office, where I was responsible for managing the implementation of business processes and developing procedures and policies.

My accomplishments include successfully integrating robotic process automation (RPA) technologies to enhance efficiency and reduce errors. I have led both in-house teams and external contractors to achieve maximum results.

Additionally, I have served as a process manager in a national telecom operator, focusing on the development and implementation of efficient business processes. Leveraging my lean management skills, I ensured optimal productivity and reduced unnecessary costs.

Overall, I bring years of experience in process improvement, team management, and driving strategic changes to enhance business efficiency and success. I am ready to contribute these skills and knowledge to your organization, fostering its further growth and development.
I have high professional ambitions and a desire to grow in my new job. I am seeking an environment where I can make a significant contribution and learn new skills. It is important for me to work in a team where collaboration, creativity, and mutual support are valued. I also value opportunities for personal and professional development.