Position: Technical support
Category: Support
English level: fluent
Years of experience: 1.5

97% - CSAT
Proactive contact with clients
Articles for Help Centre
• worked in Fintech and in airline industry
• analyzed purchase data to improve efficiency 
• support customers via chat, emails and calls
• assisted customer with services
• problem-solving as a daily basis 
• wrote reports 
• JIRA, Zendesk, Figma, MS Excel, Tableau, Intercom
Please don't contact me, if you have: 
- night shift
- calls