Position: Customer Support, Team Lead, Project manager
Category: Support
English level: fluent
Years of experience: 3

Built great communication with clients and employees.
Gained experience in different fields.
Managed team in a harsh environment.
As a Customer Support Team Lead with over 5 years of experience, I have developed a deep understanding of the importance of providing exceptional customer service.
My main responsibilities are as follows: providing excellent service to customers and users, building strong communication with the client, conducting analysis and providing action plans to improve KPIs, and managing a team of 10+ international agents.
Having worked with international companies and agents, I have honed my communication and leadership skills to ensure that customer needs are met efficiently and effectively. I am an adaptive, empathetic team player. Capable of multitasking and high fulfillment of tasks and goals.
I am looking for a place where my work matters. A friendly team is a must-have.