Position: Sales Manager, Account Manager,
Category: Support
English level: fluent
Years of experience: 0.5


I am working in a company as a Customer Support Manager. I'm dealing with the customer experience and trying to enhance the quality of our work. My everyday tasks include reading emails, especially complaints and requests, and trying to fix all the problems, picking up calls, collecting payments, preparing a whole range of documents( COI, W-9, Lien waiver,  etc.), preparing a schedule for workers and technicians, dealing with refunds and disputes.
I am a quick learner, I can do any tasks.