Position: Technical Support, DevOps
Category: DevOps
English level: fluent
Years of experience: 7

6+ years of embedded (99,999% uptime) software support, logs analysis, analysing of code on assembler level, developing of assembler solutions, testing. Knowledge base development, improvement groups leading, development of product/workflow improvements. 
Around 2 years of leading small (2-4 people) teams experience. Project management, internal tool development, project for 6 months. 
1+ year of on call support of web project which runs on 60+ windows and 1 Linux servers (US and EMEA) automation of support processes, testing, updates, hot fixing. 
Experience in support of AWS hosted SaaS
Overall 7+ years of experience in support, QA, project management, team leading and mentoring.
PLEX C, ASA 210c (6+ years of support of GSM embedded software)
Python (basic scripting + code analysis)
PowerShell scripting (tool developing, processes automation)
AWS 
Unix 
AGILE (Scrum, Kanban)
On-call support
fault root cause analysis and solution design/testing
Building processes from a scratch (QA and Dev)
Guiding improvement group (continuous improvements of processes and product)
Looking for interesting position, which requires not only explaining customer how to use product, but also root cause analysis of the product faults, up to source code review, lets call it "white box support". Possibility to work remotely is a must.