Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 3

Establishing the department's operations from scratch.
Conducting interviews that led to building a team, contributing to a 60% increase in task completion productivity.
Developing relationships and fostering productive collaborations with other company departments.
Due to the positive departmental progress, expanded the team by 30%, directly participating in candidate interviews.
Completed the online course "Well-Being (Psychology)" at Yale University, which I consider a significant step in personal growth.
Completed the online PM course at the University of California Irvine (Coursera).
>Creative Byte<
(Kyiv, IT)
from 07.2023 to present

Project Manager

- Assisting COO in project management;
- Managing corporate task managers in ClickUp / Jira / Miro;
- Creating templates and task assignment rules for different teams;
- Managing projects within the team (through SDLC cycle), including website development and product enhancements;
- Monitoring task manager effectiveness;
- Monthly reporting on team performance;
- Utilizing SCRUM / Kanban / Waterfall methodologies in planning;
- Preparing reports on meeting and planning outcomes;
- Preparing agendas for planning sessions;
- Analyzing current business processes within COO, identifying inefficiencies and suggesting improvements;
- Managing all corporate accounts and access to them;
- Formulating accurate technical requirements for website developers.
_______
>Everad Group<
(Kyiv, IT)
from 09.2019 to 07.2023

Project Manager

-Monitoring daily operational KPIs, organizing corrective measures with the team;
- Collaborating with other departments to achieve KPIs and enhance processes;
- Coordinating and overseeing team activities, setting goals and planning work;
- Resolving complex team-related issues;
- Creating and managing Product Backlog, ensuring the entire team understands the backlog;
- Analyzing project effectiveness and implemented changes.
_______
>Everad Group<
(Kyiv, IT)
from 06.2019 to 09.2019

Manual QC

- Testing transit pages and landing pages: desktop, adaptive.
Identifying and documenting bugs in bug tracking system, monitoring their resolution;
- Proofreading and clarifying technical details of product requirements;
- Transferring text between HTML files;
- Collaborating with the project team.
_______
>Nova Sport<
(Chernivtsi, Fitness)
from 02.2017 to 04.2019

Senior Manager
Managing fitness club (3 separate branches):
- Customer relationship management (CRM);
- Ensuring seamless operation of fitness clubs;
- Working with suppliers and contractors;
- Quality management;
- Personnel recruitment;
- Marketing initiatives and acquiring new clients;
- Organizing company establishment operations.
Employee development and motivation system (+KPI).
Implemented an automated CRM system (Solaris) for customer management. Trained staff to use the system and developed instructional materials for the software. Achieved effective interaction between the company and marketing by implementing advertising in social media, external advertising, and website promotion.
Assistance in implementing effective project strategies and methodologies.
Leadership and collaboration with multifunctional teams.
Process optimization and ensuring project success.
Skill development and professional growth.
Enhancing cooperation with stakeholders.
Contributing to internal and external value of the company.