Position: Product manager
Category: Product Manager
English level: fluent
Years of experience: 3


Head of PMO
Feb 2023 - now
Head of PMO in a product development company specializing at seamless integration with clients teams in the foundational phases of pre-seed and seed-stage startups.
In this role I built the PMO framework and processes from ground up. Established leadership within the PMO team and provided mentorship to its members. Here are some of the achievements :
- Improved on-time delivery rate from 65% to 85% through the setup of monitoring and controlling mechanisms.
- Enhanced customer-centric development by fostering team communication and collaboration, improving NPS from 7.0 to 8.5.
- Enhanced risk mitigation efficiency, reducing the rate of identified risks resulting in issues from 30% to just 10%, through implementing risk management procedures. 
- Implemented lessons learned approach and set up monthly meetings to drive continuous improvement and learning mindset within the team.

Product manager

Sep 2021 - Jan 2023
Healthtech Marketplace platform. The goal is to connect care seekers with local carers, establishing a beneficial ecosystem.
In this role I led a cross-functional team, directing design and development both for web and mobile apps. Here are some of the achievements:
- Redesigned web app's UI, boosting user engagement by 30%.
- Adapted Stripe integration, leading to a 20% revenue increase.
- Launched an in-app medication reminder feature, enhancing user satisfaction by 30%.
- Led the mobile app development, improving user retention rate from 50% to 60%.
- Restructured the agile development processes and achieved product delivery 15% faster than previous benchmarks.

Project manager
May 2020 - Aug 2021
Within this position, I tackled a range of projects across a variety of industries, namely e-commerce, fintech, healthtech, and real estate. In terms of methodologies, I have experience working in Agile, Scrum, Kanban, Waterfall
Here are some of the achievements:
- Executed project plans with clear milestones and deliverables within Agile methodologies, improving overall project completion rates from 60% to 80%. 
- Optimized resource allocation, schedules, and budgets, reducing project costs by 20% while maintaining quality.
- Implemented risk mitigation strategies, minimizing project risks by 40% and eliminating potential obstacles.