Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0.5

Over 20 years of experience in sales.
High level of communication and negotiations
Team building and management
Customer Relationship Management
Business processes
Team player
Creative mind person
Goal driven and target orientated
Strong analytical skills
1World Online (ex. Business Automatics) - Project Manager
Project Management
Business Analysis
Team Management 
Customer Success 
Jira

WELL TELL - CBDO (Consultant)
Building a sales department
Sales manager training Negotiations with customers,
Marketing strategy developing Development of a CRM strategy CRM implementation (Bitrix24) Contractor management (copywriters, designers, programmers, CRM- integrators, etc.) Creating templates for commercial offers Producing promo video

LUBNYMASH - Head of Sales Department
Sales team management. Training new employees
Reporting, department work analysis
Restructuring of the sales department.
Description of business processes within the department 
Work with key customers. Business trips, Negotiating

Devart - Head Of International Sales
Sales management, 
Process optimization, 
Assignment of roles and tasks in the sales team 
Design and implementation of KPI for the sales team. Implementation of automation tools package (Zoho CRM, Zoho Desk, etc.)
Customer`s Retention Automation, 
E-commerce promotions Design & conduct
Collaboration with technical teams, setting and monitoring tasks OKR`s (Objectives and Key Results) planning and executing 
Troubleshooting 

AppGlobal - Customer Success Manager, Customer Support Manager (Team Lead)

High customer orientation (internal and external)
Highly motivated to achieve the best possible results for both customers and the company.
Organize, manage, and communicate across position levels and functions
Analyze a problem quickly and resolve it following procedures
Work in a team contributing to the team’s goals
Experience with SaaS solutions

NINOX - Founder, Business Development Manager, Project Manager
General project management at outsourcing contact center (telemarketing)
Team management (up to 50 employees)
Cross-project work
Project documentation. (Budgets, Timelines, Quotes, Contracts, etc.)
Preparation of analytical reports
I like teamwork and creative challenges.
I am honest if I can motivate my team to create cool new things.