Position: Front End Developer
Category: JavaScript
English level: intermediate
Years of experience: 0


Technical Support
ultra-company (Khmelnytskyi)
08.2021- 04.2022
processing of incoming calls
consultation of ULTRA clients and partners
processing of incoming chats from the site
work with email technical support clients
update and monitor CRM systems and timely processing of work in accordance with the CRM implementation standard.
monitoring of missed calls in the Binotel system and answering them
demonstration of parts of the functionality of the system to potential clients

Senior System Administration Technician
 SEBN-UA (Khmelnytskyi)
11.2019–08.2021
support of production IT equipment
support and guide employees in any request they have via chat/email/phone/dashboard
software installation on PCs
IP phone settings
adding printers to the print server
partial administration of the Active Directory
implementation of the Internet/network grid

Operation Manager
 GoIT Company (Kyiv)
11.2017–07.2019
full management and partial administration of CRM
installation of software for courses
preparing classes for lessons
providing team with everything necessary for work