Position: Network Operations Center Engineer (NOC)
Category: Sysadmin
English level: upper
Years of experience: 2

I am a fast learner. I will work hard and, will get the job done.
I speak fluently Ukrainian, Russian, and Italian. (English Upper-Intermediate).
Finished manual QA course.
Worked as Team-Leader.
Worked in security environment
Currently, I am working for a huge security company. 

As a Technical Support Engineer at Cynet, I dealt with a big and complex security product. I worked with challenging requirements, had to work with complaints, and had to troubleshoot customers' issues correctly, since if a feature was working not as expected, it could have a big impact on our customers' devices' health, and on their company security.

As a NOC Engineer at Deluxe, I provide monitoring of network performance and health, using Nagios and Zabbix. During network disruptions and failures we make first-level testing in order to connect to the server via SSH, look for error messages and check the real alert state, and create Jira tickets. In case the issue is relevant, I follow the established escalation procedure.

As an abuse agent, I perform tasks such as smoke testing, in order to find the root cause when our customer cannot send or/and receive e-mails due to abuse. 
I work with IP blocking/unblocking (with internal tools, and 3rd party blacklists), spam vendors, log-analysis with elasticsearch (Graylog). 

I am willing to grow up technically, I am ready to work on new projects, and learn new material in security, analytics, and network fields.
I want to work for a company, with no bureaucracy, where I can learn and grow up professionally.