Position: Technical/Customer support
Category: Support
English level: upper
Years of experience: 1.5


Coffee Group, Kyiv (Language: Russian-Ukrainian)
Cold Sales Manager, Call center, Personal client manager;
Responsibility: consultation (live calls), customer support, sale of company services, showing product presentations;
Work period - June-September 2019

ANVI, Kyiv (Language: Russian-Ukrainian-English)
HR manager, trainer, group/personal manager;
Responsibility: recruiting, assistance in settling into a new job, training and onboarding new employees, solving customer problems;
Work period - June-August 2020

Crypto Investment, Kyiv (Language: Russian-Ukrainian)
Sales manager (vendor), personal client manager;
Responsibility: consultation (live calls), customer support, sale of company services;
Work period - September-January 2020

Samsung EUC, Kyiv (Language: English)
Personal client manager, сhat client support;
Responsibility: client support in chats (live), consultation (laters), solving customer problems;
Work period  - January-May 2021

Samsung EUC, Kyiv (Language: Russian-Ukrainian)
Call center, B2B client support, personal client manager;
Responsibility: consultation (live calls), customer support, technical, setup, repair and certification of devices, solving customer problems  ;
Work period - May-January 2021

RsD (Dating Agency) , Kyiv (Language: English)
Interpreter, Manager;
Responsibility: chat and email communication, photo editing;
Work period -  January-April 2022