Position: Support Team Lead
Category: Support
English level: upper
Years of experience: 10

- Last 12 months - actually Support Team Lead
- Technical lead of support team 
- Team lead of MDT Team - network deployment of Microsoft 
Windows operating systems and various applications 
- Team lead of support team in Gulliver office 
- For 3 years as a mentor for newcomers
- Structuring the Knowledge Base, writing manuals, updating policies
• IT support Team Lead
• 11 years Microsoft Windows - manage, support
• 11 years Microsoft Office - manage, support
• 7 years Active Directory Domain Services
• 7 years Microsoft Windows Server - manage, support
• 4 years Microsoft Deployment Toolkit (MDT) - manage, support
• 1-year Team lead of support team in Gulliver office
• Excellent troubleshooting skills
• Effective learning and teaching skills
• Detail-oriented, self-starter, and able to work both independently and in a team environment
Looking for a position as Support Team Lead, HelpDesk Team Lead, IT Manager.