Position: Sales Manager/ Account manager/ Customer care/ Customer support
Category: Support
English level: fluent
Years of experience: 1

Consistently made sales of $18,000 - $21,000 with a sales target of $10,000

Reached 35% conversion on email campaigns for potential buyers.
Brainstack_. Ukraine, Kyiv — IT Sales Manager, English desk
September 2019 - September 2020

Was engaged in the sale of an IT product 80% in chat and 20% on the phone. Main Markets: USA, Europe, Canada, Australia.

Processed refunds, helped clients with payments, created accounts if the system did not notice the client's payment.

Performed in the team by having good stress resistance and willingness to accept any amount of work.

Experience with Zendesk
Not ready for night shifts