Position: Technical Writer / Content Manager
Category: Other
English level: fluent
Years of experience: 5

The Best Customer Support Manager proved by the customer reviews on Envato market.

Created two support forums from scratch with the technical documentation (including video tutorials) and kept them up-to-date for 2.5 years.
Technical Writer: 3+ years
•	Creating and proofreading technical documentation for internal and customer projects 
•	Creating user guides and tutorials
•	Preparing marketing materials for research projects
•	Producing case studies, articles, corporate newsletters, email blasts, internal corporate channels, and policy updates
•	Working on schedule and meeting deadlines

Customer Support Manager: 2+ years
•	Providing technical support to over 2.500 clients
•	Creating technical documentation and video tutorials
•	Maintaining support forums for customers
I'm an experience Technical Writer with 5+ years of work experience in creating texts on different topics. I am looking for a challenging yet interesting project where I'll be able to apply my experience and learn new things. It'd be perfect to work in a small team and create technical documentation for end users, as well as maintain various support forums, and update the corresponding information for the customer support.