Position: Head of Support
Category: Support
English level: pre
Years of experience: 0.5


Operating systems: MS Windows 7/10
Experience in administering operating systems MS Windows 7/10
Software Applications: MS Office 2013, MS Office 2016, etc.
Equipment: Knowledge of the internal structure of the PC, performing diagnostics of work-related problems, working skills and adjusting over-the-air equipment and multifunction devices.
Development of regulations, instructions, standards and application forms in the field of IT.
Knowledge of ITIL basics.
Experience and administration of ManageEngine Service Desk Plus
Experience with Jira SD
Understanding the basics of network protocols TCP / IP, DNS, DHCP.
Basics of working with Active Directory, SCCM
An example of building a LAN.
- Friendly colleagues;
- Interesting projects;
- Opportunity for career growth;
- Ability to work at home or from other city for a short period of time in case of travelling;