Position: Project Manager
Category: Scrum Master
English level: pre
Years of experience: 3


Scrum Master - PASHA Private Banking 
As a Scrum Master at PASHA Private Mobile App, attaining an exceptional 92% customer centricity. Orchestrated a 65% reduction in paperwork for transfer operations, enhancing efficiency. Propelled digital engagement, with 30% of clients expressing interest in our products and services through the digital platform. Demonstrated expertise in addressing audit findings, successfully closing 30% of identified issues. Spearheaded a remarkable 2x acceleration in time-to-market, showcasing strong Agile leadership and project delivery skills.

Business Development Facilitator - Marline Agency 
Secured Bakcell, Nar, and Carlsberg partnerships through successful bidding. Elevated repeat business by 20%. Enabled impactful teambuilding and festival events. Innovated with AR games for clients, optimizing engagement. Spearheaded IT initiatives, streamlining project execution.

Personal Development Trainer - UNHCR, the UN Refugee Agency 
Empowered 500+ refugees through transformative training, fostering resilience, communication, and leadership. Developed 15 culturally sensitive learning approaches, resulting in a 25% increase in participants' self-confidence and personal growth.

Project Manager - City Taxi Baku
Led cross-functional projects for a city taxi company, enhancing operational efficiency, customer experience, and corporate client relationships. Improved on-time arrivals by 15%, reduced customer response times by 20%, and successfully integrated new technologies.

Support Specialist - Baku Marshals Club 
Drove comprehensive support initiatives at Baku Marshals Club. Strategically organized engaging entertainment zones, elevating attendee experiences. Skillfully managed coffee breaks, ensuring marshals' well-being throughout events. Facilitated enriching training sessions for marshals, enhancing their expertise and performance. Effectively led a volunteer team during race week, optimizing athletes' village operations for utmost comfort.
Promoting a Positive Culture: Foster a culture of collaboration, learning, and innovation within the team.