Position: Business Analyst/Product Owner
Category: Business Analyst
English level: upper
Years of experience: 4


My main responsibilities as Business Analyst were:
- Daily communication with development team (PM, Designer, Back-end developers, Front-end developers) and the Client;
- Requirements elicitation with help of Interviews, User Interviews, User research, Surveys, Workshops, Brainstormings, Documentation analysis, Competitor analysis, Root cause analysis techniques;
- Requirements management, Change management
- Writing software requirements in the form of Epic, User stories, Acceptance criteria, Gherkin scenarios, Use cases
- Building UML diagrams: Use Case, Activity, Swimline, State Transition
- BPMN
- Defining KPIs and key product metrics
- Keeping track on product metrics
- Gathering analytics data from Google Analytics, Stripe, Forest Admin, Hotjar
- Release planning

My main responsibilities as Project Manager were:
- Team management and monitoring
- Resource management
- Reporting to C-level
- Conducting Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Demos, Backlog Refinement, and Release Planning, tracking tasks throughout all stages of the software development life cycle

Tools: Jira, Confluence, Forest Admin, Stripe, GA4, Figma, Miro, Hotjar, Hubspot, Draw.io, Camunda