Position: Product Owner/Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 3

Main Achievements:

1. Migration of HR Services Portal from ServiceNow to Jira
- gathered requirements from HR stakeholders;
- requirements elicitation, documentation, analysis, approval;
- presentation of requirements to engineering team;
- user acceptance testing conduction;
- changes communication to the company;
- hosting learning sessions for users.

2. Coordinated the development, UAT and launch of a product that empowers clients to create branded tiles using client testimonials for marketing activities.

3. Coordinated the implementation of a new search engine on a website:
- took part in uses research process together with User Research Specialist, Product Designer and Product Director.
- gathered requirements from business stakeholders;
- requirements elicitation, documentation, analysis, approval;
- user acceptance testing organization with internal users.
Current role: 
Product Owner
July 2022 - present (1 year)

- facilitated the implementation of new functionality by communicating project updates, conducting demos, and developing documentation.
- prioritized and managed the product backlog in partnership with key business stakeholders and technical team members, ensuring alignment with strategic goals.
- provided ongoing product support, overseeing critical issues, and collaborating with cross-functional teams to identify and resolve technical and business-related challenges.
- utilized A/B testing, user surveys (Hotjar), and web analytics (GA) to gather insights and drive product enhancements.
- organized and conducted User Acceptance Testing UAT with internal users to ensure product quality and user satisfaction.

System Analyst
NOVEMBER 2021 - JULY 2022 (8 mos)
Responsibilities:
- performing requirements elicitation;
- transforming the stakeholder's needs into feasible business and system requirements with further decomposition to User Stories and Use Cases;
- formulating of Acceptance Criteria;
- visual modeling: Activity Flow Diagrams; 
- close collaboration with Solution Architect, UX\UI Design and Data Analysis specialists;
- product documentation writing and keeping it up-to-date.

HR Analyst
AUGUST 2020 - NOVEMBER 2021 (1 yr 4 mos)
Responsibilities:
- analyzing process related issues and develop practical solutions for process organization and automation
- communication with engineering teams and business stakeholders;
- requirements elicitation, documentation, analysis;
- facilitating cross-functional meetings to capture requirements and match them with HR capabilities;
- conducting learning and demo sessions;
- processes and procedures creation and implementation;
- Confluence HR Wiki Space administration;
- working on Jira HR Services Portal improvements in collaboration with engineering teams;
- taking part in Core HR system implementation.

HR Administrator
FEBRUARY 2019 - AUGUST 2020 (1 yr 6 mos)
Responsibilities:
- ensuring accurate records keeping in HRIS;
- close cooperation with engineering team in translating business needs into technical assignment for implementation and automation;
- taking initiatives in improvements of HR processes;
- communication with consultants, in close partnership with HR Business Partners.


Education:
Master's degree
Computer Software Engineering