Position: Network Engineer/System Administrator/DevOps Engineer
Category: DevOps
English level: fluent
Years of experience: 11

Kievline LLC:
- Solved plenty of customers’ issues and complaints and save incomings for company. 
- Worked out wireless network solution based on Ubiquiti equipment for houses in suburbs. It helps company attract new customers and make extra profit providing remote management and support.
•	Replaced network equipment and prepared technical documentation to match requirements of Telia Company and Türk Telekom International for the “last mile”. It's extremely profitable services for company.
- Deployed SAN infrastructure (HP storages and Cisco fibre channel switches) from scratch to provide new services for customers in data center.
- Designed and implemented a lot of wireless and wired networks for customers. The biggest project I fully negotiated with the customer had a budget about 85.000USD. 

Terabit LLC
- Performed migration of the core network equipment and servers in NewTelco Ukraine data center between server rooms located in separate buildings. Total outage time was less than one hour. After that, we were able to use more powerful routers and switches and grow network capacity.
- Deployed IPTV service for customers. It gave company competitive advantage. 
- Wrote burstable billing application, requested by Sales Department to expand company's services.

Kyiv Region Fond of Social Insurance:
- Conducted trainings for non-IT personnel in branches. As result, the number of trouble tickets cut 30%.
- Wrote instructions for Help Desk. As result, efficiency of Help Desk Engineers improved.
Summary
12 years of practice experience in design, implementation and support of LAN and WAN networks using variety of hardware and software, among them 8 years in telecommunications and 8 years as a team leader. Cisco CCNA certified.

Head of Automation Department
Kievline LLC
Aug 2014 – Present
Responsibilities:
- Maintain network of ISP.
- Configure, manage and troubleshoot switches, routers, servers and virtualized environments, VPNs.
- Ensure stability and redundancy of network to meet SLA requirements.
- Conduct regular security audit and updates. Perform backup and restore. Compose disaster recovery plans.
- Develop scripts  to automate routine tasks.
- Plan, direct and coordinate NOC Engineers. 
- Customer support and dispute resolution. 
- Analyze, troubleshoot and design from scratch wired and wireless networks.
- Maintain objects in RIPE DB.

System Administrator
Terabit LLC
Jul 2011 – Aug 2014
- Manage network of ISP. Troubleshoot switching and routing (unicast and multicast).
- Configure and manage switches , routers, SHDSL/ADSL DSLAMs and modems.
- Manage VOIP softswitch and gateways, servers and virtualized environments.
- Ensure stability and security of network. Perform firmware updates, backup and restore.
- Develop scripts to automate routine tasks and business processes. 
- Update network documentation.
- Assist customers in troubleshooting and configuring network equipment, servers and services.
- Design wired and wireless networks from scratch or upgrading existing ones.
- Maintain objects in RIPE DB.

Senior Specialist of IT Department and later Head of IT Department
Kyiv Region Fond of Social Insurance
Aug 2006 – Jun 2011
- Maintain network, servers and desktops in the main office in Kyiv and 21 branches in Kyiv region. 
- Perform security audit, backups and updates. 
- Document network resources and solutions.
- Support and train end-users in the main office and branches. 
- Select and purchase network equipment and servers.
Relocate to Canada, USA, EU, Australia, New Zealand, you tell me