Position: Sales Lead
Category: Sales
English level: fluent
Years of experience: 8

- Setting up an outsource team of sales professionals from the very beginning(28 agents and 4 TeamLeads in total), providing 60% of net profit to the bussiness as a result.
- Development and implementation of the bonus systems and performance review concepts for different sales teams.
- Partnering with well-known brands in the field of Cyber Security.
- Improving the conversion rates of sales teams up to 30%+
05/2019 – Present Time
Sales Lead
Manager, leading a versatile team of sales professionals, aimed at maximizing business profits while providing outstanding customer experience and world-class support.
Among responsibilities:
- Cooperating with the company's stakeholders to achieve strategic goals and possible optimization of the company's resources;
- Collaborating with all "Customer Services" departments to identify areas for development and implementation of projects aimed at achieving strategic business plans;
- Participation in strategic improvement initiatives of the company;
- Responsibility for planning and implementing cost reduction programs, initiatives to improve the quality and productivity of the department;
- Supporting and motivating employees to ensure their growth and opportunities to improve their skills through coaching and mentoring;
- Carrying out regular reporting on relevant sales indicators;
- Monitoring the fulfillment of personal/company goals;
- Analyzing, forecasting and effective solving of the possible department problems;
- Other.

12/2018 – 04/2019
Sales Team Leader
08/2017 - 12/2018
Sales Team Lead
Manager, organizing the work of the sales team based on the needs of the business in order to meet customers’ requirements and increase profits of the company.

03/2016 – 08/2017
Sales Supervisor

09/2015 – 03/2016
Sales Agent
Project Management
Business Analysis
Business Development
Sales Management
Customer Happyness