Position: Service Manager
Category: Other
English level: upper
Years of experience: 4

I am proud of the huge amount of positive customer’s feedbacks that I receive and experience in Customer Support that I already have.
I am experienced, results-oriented Customer Service Manager with a proven track record for resourcefulness and exceeding productivity goals.

Senior Customer Service Agent (Jan 2019 - present)
Customer Support Manager (Apr 2016-Jan 2019).

My main duties are to communicate with international clients (USA, Great Britain, Australia, Canada etc.) via phone calls, online chat and emails, solve customer’s requests and complaints or direct them to relevant departments for solutions, mentoring newcomers, assisting teammates and handling supervisor calls.
Seeking a full-time position where I can apply my skills and knowledge.