Position: Head of Training, HR Generalist, L&D Project Manager
Category: HR
English level: pre
Years of experience: 8

Performance:
17 years in sales
23 author training
2263 training hours
253 hours of personal consultations
As Head of T&D department

- Established the Digma Business Group Training Center (more than 1000 employees
were trained)
- Established and staffed the Training Department team (distance learning system,
training center, field trainers, mystery shoppers, etc.)
- Implemented service standards in the business area
- Implemented a cross-cutting system of annual training in 4 business areas (from top
managers level to entry-level employees)
- Successfully identified the need for training among top managers
- Conducted 28 in-person meetings as part of adaptation and systemic health checks
with current employees
- Implemented a distance learning system (iSpring), and launched 5 training programs
- Author of 10 scenarios for strategic sessions, co-moderator of strategic sessions
- Conducted 52 on/off-line trainings, held 6 book clubs, implemented 1 cinematography
- Participated in the formulation and implementation of the HR strategy
- Managed the training budget of several million UAH per year

As Project Manager

- Developed and launched 3 new educational courses - from concept to analysis of
results
- Promoted new and existing courses at all stages of development and launch
- Built a plan for launching new projects according to plans
- Analyzed the market and competitors, followed trends to identify prospect topics and
product formats
- Worked with webinars for the course and developed sales funnels
- Interacted with teachers and teams
- Entered the active sales process
- Covered the full cycle of course delivery: from analyzing the topic to collecting student
feedback
- Participated in the analysis of the effectiveness of course promotion and its results