Position: Customer care manager
Category: Support
English level: intermediate
Years of experience: 0.5


Customer support representative in Domain's department - "Namecheap" company
My responsibilities:
- to advise and assist users of Namecheap products in choosing services
- to assist users in installing or configuring products and services
- resolution of conflict situations and processing of client appeals. Finding solutions to correct the situation.
Communication takes place in chats and tickets (email correspondence).

Wholesale purchasing manager in "Best Things USA" LLC
My responsibilities:
-to agree with new supplies from the USA to cooperate, on possible lower prices for the product;
- to maintain an account on the Amazon platform;
- to control logistics transportation to warehouses;
- to provide customers with information on shipment amounts and cost of products through email or online support chat;
- to identify new targets, developed new business opportunities and presented product lines to customers.
Lawyer-consultant
My first job experience was in a legal clinic “Ad Astra” as a freelance.
My main duty was to provide free legal assistance, as well as the
execution and preparation of legal documents for underhanded
actions.
My main requirement is the absence of night shifts.