Position: Product Manager
Category: Product Manager
English level: fluent
Years of experience: 4

• Worked closely with front-office: dived in-depth customer needs to design MVPs that helped to upsell 20+ customers (one of the cases I helped Sales rep to close $130k deal with one customer); held 130+ interviews with end-users about UX-issues; Visited competitors demos.
• Designed features for Outlook Add-In and Google Add-On that increased user retention on 9% during a year;
• Was responsible for 8 release scopes (three-month release cycle): formed and prioritised roadmap, release features, backlog and hot-fixes; 
• Initiated UI and UX re-design, worked closely with the designer on UX-testing: increased adoption by 11%  via realising onboarding flow for trial and business users;
• Managed 200+ customer feature requests reported from Customer Success and Support teams.
• Organised 8 product marketing campaigns about release features promotion inside the product (integrated third-party app to add user guiding), realised NPS tracking inside the product;
• Designed workflow and templates for creating product requirements documentation to unify process for all R&D department (30+ team members);
Direct PM's experience in B2B and B2C, SaaS:

• Launched new features set from scratch where I focused on retention metrics;
• Tracked market trends and competitors behavior;
• Handled Product requirements documentation, roadmapping, and backlog prioritization; 
• Researched customers feedback and generated hypothesis about improving UX;
• Responsible for support feature roll-out;
• UX testing based on use cases;
• Ensure feature adoption based on feedback and usage analysis
• Onboarded 6 newcomers to Product Team

I have 5+ years of experience in the fields of product management, venture investment, and public relations.
I like to work with intelligent people who are proactive and ready to union around the company's business vision.