Position: IT support specialist
Category: Support
English level: pre
Years of experience: 2.5


Detection and resolution of software errors,
Computer software support, installation, fixing hardware problems,Adding users to the domain, solving problems by connecting to users on the network remotely,Formatting computers, installing a new operating system, backing up important data,Controlling the service desk for queued tickets and resolving first-come, first-served requests on a first-come, first-served basis,Solving problems with WAN, LAN in the network,Loading the correct drivers for peripheral devices