Position: Product manager
Category: Product Manager
English level: intermediate
Years of experience: 4


since 2019 - till now 
head of casino, NDA
 - launched an online casino from scratch
 - development of bonus policy and loyalty system
 - development of marketing funnels for attraction and retention
 - analysis of the casino key performance metrics
 - launched affiliate program and in-house mediabuying 
 - generation, description and implementation new functional, services and modules

since 2014 - till now 
 head of customer support, NDA B2B gambling (online and land based operation)
 - recruitment of personnel unit
 - onboarding and educating new employees (deep understanding of gaming statics, metrics and jackpot mechanism)
 - creation and organization of the documentation, instructions and work flow
 - quality control and supervision