Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 3

Successful completion of the IT Project Management course at GoIT Academy, where I demonstrated strong leadership skills by leading a team on a project and achieving several key milestones. With a solid understanding of project management principles and methodologies, I effectively coordinated resources, set project goals, and ensured timely delivery of results.

As a team leader, I fostered a collaborative and motivated environment, encouraging team members to maximize their potential and contribute their expertise. Through effective communication and problem-solving, I facilitated smooth project execution and managed stakeholder expectations.

I take pride in my track record of delivering successful projects within scope, budget, and timeline. By leveraging my technical knowledge and organizational skills, I have consistently met project objectives and exceeded client expectations.

Furthermore, my expertise extends to utilizing project management tools and software, implementing agile methodologies, and adapting to changing project requirements. I am committed to continuous learning and staying updated on industry trends to enhance my skills in IT project management.
Since 2013, I have had experience working in leadership positions in Ukrainian banks and companies! I have consistently managed teams ranging from 9 to 15 individuals.

Taskombank
Position: Deputy Head of Card Products and Projects Department (directly managing a team of 9 employees).

Responsibilities:

Working on bank's card projects.
Collaborating with the bank's technical team on the implementation and modification of banking software.
Creating new and reengineering existing banking processes.
Interacting with the bank's partners and vendors.
Monitoring service delivery deadlines and quality.
Training and coordinating employees, as well as documenting work results.
Providing support to branches in challenging situations.

Ukraine International Airlines
Position: Project Manager

Responsibilities:

Establishing a new remote passenger support platform and developing a corresponding project plan aligned with business requirements.
Recruiting and training staff.
Creating use cases for the QA team.
Developing UML diagrams for the development team.
Collaborating with other specialists to improve project processes.
Task management in Jira.
Describing a detailed plan for software development and adaptation in line with project objectives.

PrivatBank
Position: Deputy Branch Manager

Responsibilities:

Managing a Type A branch team.
Conducting meetings with clients and signing service contracts.
Training branch employees.
Ensuring the achievement of established KPIs.
Participating in the recruitment and selection of personnel for the department, as well as making decisions regarding employee termination in cases of non-performance of duties.
Motivating, developing, and evaluating the performance of subordinates.
Monitoring service quality and maintaining good customer relations during and after cooperation.
Regularly assessing customer satisfaction levels, considering customer interests and feedback, and advocating for the bank's position in challenging and unfavorable situations.

Oschadbank
Position: Senior Specialist in Bank Product Sales

Responsibilities:

Building a client base of individuals and legal entities and expanding the customer portfolio at the branch.
Meeting and presenting to clients to attract them to our services.
Cross-selling bank products to individual clients.
Working in a CRM system.
Achieving daily and monthly sales targets and personal growth indicators.