Position: Technical Support Engineer
Category: Support
English level: fluent
Years of experience: 4


I am a Customer Support Personnel with strong attention to details and the ability to communicate effectively and operate both independently and in a fast-paced team environment. Over the course of my nine months employment with Microsoft, I received high ratings from customers, and I increased customer satisfaction from 82% to 96%. I was praised for being highly versatile while assisting customers in online chats and over the telephone.
Over the years, I have demonstrated that I am a performance-driven individual that excels at providing beneficial support and customer service to clients.