Position: Business analyst (CBAP)
Category: Business Analyst
English level: fluent
Years of experience: 10

SUMMARY
	Mature professional with 10 years of experience in business analysis, management consulting (Big Four) and change management
	Solid communication and public speaking skills (conferences, inner presentations, training sessions for clients and colleagues etc.)
	Client-facing English (interacted with international clients)
	Vast experience in conducting/moderating interviews, focus groups and opinion surveys (banks, media, not-for-profit organizations and others)
        CBAP (IIBA)
Requirements elicitation: conducted interviews, moderated focus groups with top/middle management, conducted online surveys and brainstorming sessions, documents analysis
	Performed activities to define: gaps, the vision of success, project scope, SWOT etc.
	Conducted communication with stakeholders (foreign clients, Account managers/PMs, DEV and QA teams etc.)
	Prepared software requirements documentation (Decision tables, mockups, business processes etc.)
	Performed change management activities: conducting info sessions for the end users
• Long-term cooperation;
• Opportunity for career growth;