Position: Customer Service Manager
Category: Support
English level: fluent
Years of experience: 7

Based on reviews from clients, they were satisfied by the support I have provided.
Oct 2016 - today: 

Austrian Airlines - customer support agent. 

I am providing support in English / Greek / Russian and Ukrainian languages. Clients are being assisted over the phone and via emails. I have acquired advanced customer support and problem solving skills, including stressful situations.

Summer 2015 + summer 2016. Greece. 
Sales manager responsible for various touristic itineraries. Information and support provided in English/Greek/Russian/Ukrainian.


Summer 2013:
Travel Company "Beleon tours" in Greece - "Transferman".
Experience in organizing transfers and providing all the needed information to the clients in different languages.

Summer 2012:
International children center ARTEK.
I have acquired experience in communication with children of different nationalities in different languages.
I would like to find new experience, to improve my skills.

Absence of night shifts. Preferably Mon-Fri shifts.