Position: Customer Service Representative
Category: Support
English level: fluent
Years of experience: 3


I am a Customer Support Specialist. I assist customers in making cost-effective and correct use of a product.
My work includes assisting customers in planning, installing, training, troubleshooting, maintenance, upgrading, and disposal of a product.

You'll agree that for every company to best maximize their customers to their advantage, an effective customer support structure is highly needed.

When I started as a Customer agent 3 years ago, I asked myself "How can anybody hire me if I don't develop my skills and practice them?" 

So, I took more courses and set up a personal business structure that has made me attend to different kinds of people daily for the past few years.

I have a working knowledge of Customer Service, Customer Support, IT Support, Lead Generation, and Cold Calling.