Position: Technical and Customer support representative
Category: Support
English level: upper
Years of experience: 6

Contributed to the internal and external knowledge bases, the creation of FAQ, training materials for future employees. Сreation of a support department from scratch and further optimization. The introduction of several products in the banking sector and fintech
I have 5+ years of experience in customer and tech support in different types of businesses, including fintech, banks, cryptocurrencies, SaaS providers, etc. 

Got experience in implementing and further optimizing several SaaS. Preparing employees to use a new product and replenishing the knowledge base for future support employees.

Fluent English, Russian, Persian. Intermediate Turkish.
I would like to find a company that promotes self-development; Offers opportunities for internal career advancement; and recognizes contributions, skills, and achievements.