Position: Sales Manager
Category: Sales
English level: fluent
Years of experience: 2

- trained and onboarded over 15 people as customer support representatives, who also later where estimatedly promoted to other position within company
- elaborated and managed 24/7 workflow of my team 
- wrote technical articles for our website as well as wiki articles and instructions for our internal usage
- oboarded and integrated over 8 customers for 1 month
2 years of experience in one company. From the very beginning I was a customer support representative
and applied for this work as a student. I combined studing and work and achived personal and
prefessional growth. During this time I grew to team leader and after gained new position as a technical onboarding manager.
Among my resposibilities some where:
- supervision and delegation tasks to a team of 15 people
- onboarding of new team members
- coordinated the activity and tasks with the priorities setting
- providing the statistic to stakeholders
- extending KB catalogue and writing technical articles.
- workflow organization
- educational part (regular trainings)
I would like to develop myself in such area as managing and sales. In addition my diploma was evaluated by IDW according to wich I have reached a level that corresponds in Dutch terms to that of 2 years of a 3-year scientific master's program in medicine. Including this I also would love if my position was linked to medicine and pharmacy.