Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 4


I have expertise in three areas:
•	Business analysis in software development projects 
•	Product Management in banking retail area
•	Project Management for banking systems implementation
Skills
Business requirement artifacts producing: 
-	User Stories
-	Use Cases
-	Functional Specifications, etc.
Strong analytical and problem-solving skills
Good communication skills
Experience in customer relationship management and critical issue handling
Experience in management of client expectations
Ability to implement the processes improvement and drive changes