Position: Project Manager
Category: Project Manager
English level: pre
Years of experience: 1


Experience:
Customer service coordinator
Developed strategies to improve service.
Took part in improving customer experience by developing a framework for the support team to solve difficult cases. 
Coordinated the team.

Customer Relationship Manager (Market Analyst)
Helped customers to integrate their business into Rozetka Marketplace.
Helped the department to achieve all goals. For example: successfully close more than 25 contracts a month.

Sales manager
Participated in events, effectively organized space for
conducting speeches, accompanying clients on
classes, with successful pre-sale of products in the company


Education
GoIT “Project Management” 2023
Genius.Space "Project Manager" 2022
Beetroot Academy “Manual QA” course 2021

Kyiv national university of trade and economics (KNUTE)
Bachelor's degree Commodity and International Trade


Soft Skills:
Problem Solving
Public speaking
Written Communication
Coaching
Teamwork skills
Steering
High degree of learning
Increase sales