Position: Dedicated Customer Care Specialist⋆
Category: Support
English level: upper
Years of experience: 7

⋆ Valuable experience and knowledge in hotel business and the opportunity to cooperate with inspiring management.___________________________________________
⋆ Gaining international experience in hospitality and being rewarded with honor letter for making my contribution and dedication to the performed work. ______________________
⋆ Mastering "from scratch" new experience in gambling industry, improving customer support quality and receiving sincere recognition among colleagues and management.
⋆ My diversified experience in customer service and hospitality industry is valuable advantage that will help me to perform and develop my skills in customer field in the best way. In total I worked during 7+ years providing care and support for people...........................................................
⋆ Customers (both contacted online and face-to-face) were always pleased with my work and I tried to exceed their expectations. Colleagues highly appreciate me as they see me as a role model.
My outstanding interpersonal skills (empathy, emotional intelligence, responsibility, decision maker, simplifying complicated things, humble, positive and calm attitude) with dedication to what I work on makes me a right fit candidate.................................

—————> Last 3 years I worked as a customer support team leader in Gambling industry. In addition I have 2 years of professional background in hospitality (5 stars hotels in Ukraine and abroad) as receptionist/guest relations manager. Moreover, I worked 2 years in sales...... 

⋆ Skilled in mentoring team members to deliver exceptional service and build reliable relations. . . . . . . . . . . 

⋆ Well-qualified in handling complex issues and analyzing information, skilled in coordinating documentation and handling payments. Highly adaptable, multitasking, flexible professional who embraces teamwork and dedication to customer satisfaction. I enjoy helping people and simplifying complicated things. . . . . . . . . . . . . . . . . . . .

⋆ My hobbies include exploring astrology, psychology, human design, spirituality, self-improvement. I try to help homeless animals as much as I can.
⋆ I strive for new technologies, challenge and opportunities to grow as a professional, a friendly atmosphere in the team. I admire the democratic and wise leadership.

Remote job matches my preferences.


I will not engage in activities related to outgoing calls in order to impose goods or services.