Position: Head of Billing Department, Payments and Business Development
Category: Product Manager
English level: fluent
Years of experience: 9

• High-Risk management. Opening merchant accounts and administration
• Chargebacks, Fraud, Refunds management and proving strategies of improvement
• Analyzing billing processes and establish best practices, monitoring and implementation new
market trends
• Management of Business Development division in terms of new payment processing partners and other contractors
• Close collaboration with numerous Payment Service Providers & Acquirers, their integration
• Financial Planning
• Being a stakeholder of Project Development, defining requirements and driving IT Team to deliver tasks in priority important for business
• Being on top of approval rate, retention
• Traffic/Payments management, Billing CRM set-up & maintenance
• Ensuring all required Billing information is available and needed reports are implemented • Leading the department of Billing specialists and analysts, business development managers, building the departments from scratch
8 years Management & Leadership, Billing & Risk management, Business Development, Cost saving Enhancements, Customer Satisfaction, All about Online payments, Integration of Payment Service Providers & Acquirers, Refund & Chargeback strategies, Retention, Statistics and Data Analysis
•  Professional Development 
•  Solving Complex Issues
•  Management Position (Preferred C-Level)