Position: QA Team Lead; Head of QA Department; Senior Manual QA
Category: Lead
English level: pre
Years of experience: 5

Built processes from scratch
Managed 20+ people
I have more than 5 years of hands on experience in QA, of which more than 3 years with Head of QA Department responsibilities.
- Managing QAs within up to 10 different product teams.
- Leading interviews for new QA candidates.
- Solving conflicts and other issues.
- Managing QAs vacations, leaves and workload assignments in each team.
- Helping different teams with QA testing, when required.
- Training and mentoring
- People management
- Staffing
- Holding meetings
- Сommunication with all stakeholders through voice calls/chats
- QA metrics preparation, report defects, monitor and verify when they are resolved, bugs investigation and root cause analysis.
- Improvements suggestion for existing functionality
- Black box, functional, regression, smoke, exploratory, regression, integration, installation,  testing performance and acceptance testing as well as error guessing compatibility.
- Web, Desktop, API, mobile (iOS/Android), Client server architecture experience
- Test documentation creation (test plans, test scripts, etc)
Challenge. Interesting & long-term projects. Friendly team.