Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 0

Leading Support Specialist - Monobank ( JSC "Universal Bank" )
•Maintaining a positive, empathetic, and professional
attitude toward customers;
•Identifying problems of a technical nature in the
operation of app and systems, and transferring
them to responsible specialists for elimination;
•Maintaining knowledge about the application and
beyond. Adapting to constant product change and
innovation.
I Had experience in banking and sales areas.
Completed courses and gained practical and theoretical experience to work as a Business Analyst. I am already eager to apply the knowledge I have acquired as soon as possible.
Below is the work experience.