Position: Client success/Account/Business Development Manager/Coordinator
Category: Sales
English level: fluent
Years of experience: 7


8 years of experience in Customer Service (both Sales and Support processes; B2C product)
Customer service, Customer care, Negotiations with partners, Corporate Communications, Team Management, Customer Success, English, Customer Service Management, Customer Support, Fluent English, Live chat support, Email support specialist, Phone Support, Analytical Skills, Customer Training and Support
•	Have organized full cycle processes for the last years in new advertising direction. Developed and implemented media strategies for effective communication of Sales House with TV Channels. 
•	Started social project “Fairy Tale to every Home” for orphanage. Its’ new variant was rewarded by Ukrainian Event Awards as the best social project of the year.
•	Have participated in IMAX Exhibition in Frankfurt where have brought new partners
I seek to join a reputable, friendly & ambitious company. In my future workplace I am ready to work in a team and coordinate the process. With the experience I gained, I can bring the highest level of support to clients.