Position: Technical Support
Category: Support
English level: upper
Years of experience: 3


I was working with company users and was responsible for maintenance and troubleshooting of user desktops, laptops and MacBooks, periphery devices, support and troubleshooting of OS, desktop applications, security solutions, writing articles for IT database. Also, I was working directly with US Support teams and was responsible for management of mobile business accounts and their procurement, support, troubleshooting.