Position: Support Engineer
Category: Support
English level: fluent
Years of experience: 1.5


Main experience based on:
- High-quality assistance provided via chats, calls, and email
- Social media appeals processing
- Customer feedback collection and analysis
- Payment issues resolving
- Troubleshoot various operational issues

I can easily use tools such as Zendesk, Confluence, SolidGate, Slack, Klaus, Microsoft Office, and different CRM systems.

As of now, I work in the Customer Support Agent role.

I'm eager to try myself in a fast-pacing corporate environment. Looking for an opportunity with solid structures where I could give myself and my potential to grow to become a professional in technical and managemental roles.
My expectations:
- to find a place that is built on open corporate culture with a product that brings various high-quality solutions to the customers.
- fulfill a role with an opportunity to grow and progress
- flexible schedule
- compensation based on experience and knowledge within a system where it could be increased