Position: Customer Success Analyst
Category: Other
English level: upper
Years of experience: 3


Creating eye-catching presentations and insightful research and analysis that help influence team and build company strategy. Work with Client Engagement team to analyze, research and bring new opportunities to the company. Do internal and external customer success analysis which help achieve team goals. Maintaining customers database (CRM). Explore additional business opportunities and drive future business through quality results.

Creating email marketing campaigns, developing a personalization strategy, creating database of emails for lead generation. Tracking and analysing direct and interactive marketing campaigns, developing and coding the list segmentation for all direct and interactive marketing campaigns

System supporting; Inter-team collaboration; Managing MSSQL server; Problem and Incident solving; Modernization and providing new functionality of existing system; Developing reports. Providing and preparing report for audit controls