Position: Business Analyst
Category: Business Analyst
English level: pre
Years of experience: 4

Projects of improvements to the internal systems 1C Document flow and Bonita.
Creation of new mechanisms, functions for business. 
Work on a waterfall methodology
FMCG Company
•	Support for 1C systems. Line L0 and L1. 
•	System setup - users, roles, access (Configurations Document flow 8.2-8.3) across the  CIS (Ukraine, Russia, Kazakhstan, Belorussia, Georgia, Azerbaidzhan).
•	Maintenance and integration of system improvements 
•	Interaction with the development department at the level of writing a task for modification 
•	Discussion of business requirements, writing technical task, discussion of the project with the development team 
•	Predicting and monitoring the implementation time, testing the solution and putting it into production 
•	Analysis and qualification of user requests 
•	Consulting support for users 
•	Keeping records of the work done 
•	Participation in cross-functional projects within the company 
•	Writing custom instructions for business 
•      Training meetings for users
•	Work in the internal Help Desk system of the company (performance assessment, SLA level)