Position: Account manager, client partner
Category: Support
English level: fluent
Years of experience: 2.5


I work for an IT outsourcing company. 
Main goals:
-manage a portfolio of accounts, maintaining and developing strong business relationships with clients;
-providing high-quality customer service and supporting customers on different questions control questions regarding invoices , contracts, reporting;
-identify new business opportunities and upsell existing products and services to clients
meet and exceed sales targets;
-collaboration with teams to ensure client satisfaction and resolve issues that may arise; provide regular reports to management on account status, progress, and opportunities for improvement.