Position: Customer Success/Account Manager
Category: Support
English level: fluent
Years of experience: 5

I constantly manage to make the companies I work for receive at least a 10% increase in positive feedback. Customers tend to use the product again after they have a pleasant client service experience.
5 years of customer support experience which includes:

- work on different types of technical and nontechnical issues reported by clients from the US and Europe via phone, email, and chat;
- managing clients records and specifically contracts in CRM systems; 
- mentoring and making evaluations for new staff members.
 

4 months experience of living and working abroad as a Work and Travel participant.
I am pretty flexible in general but not open to positions with night shifts. 

Would like to find a company that inspires and shares my values which are devotion to what you do and loyalty to those you are doing it with.