Position: UX Researcher
Category: Other
English level: fluent
Years of experience: 3


I have been working as a UX Researcher in the largest bank of Azerbaijan for 3 years, mainly on the redesign of the mobile banking application which is rated 4.9 out of 5 in the APP store. The main tasks that I implement are


-Interacting with multiple stakeholders
-Analyzing potential partner relationships for the product
- Produce wireframes, user flows, and other artifacts (UI/UX)
- Hypothesis creation and A/B tests
-Find out stakeholder research needs and identify the right research methodologies to address them
-Execute enterprise research projects from initial kick off, to fielding/interviewing, to sharing findings
-Develop enterprise UX Research artifacts including proposals, moderator’s guides, and results summaries
-Draw from a breadth of tools, like UseBerry and UserZoom, and approaches to investigate UX questions such as user interviews, surveys, ethnographic research, usability tests and A/B testing
-Identify unmet research opportunities that can add value and execute them
-Recruit and maintain lists of targeted research participants from internal sources
-Conduct market research and develop result summaries

The most essential projects that I have been working on are the redesign of the Home Page of the mobile banking APP, onboarding of banking products that are altered based on the user research results that I conducted.