Position: Customer Support Agent
Category: Support
English level: upper
Years of experience: 1


Ivano-Frankivsk regional psychoneurological hospital, Ward nurse 2019-2020
Being a medical student and working as a nurse in a psychiatric department has helped me become more disciplined and flexible, as well as gain skills in communicating with different types of people. 
 
Ivano-Frankivsk regional clinical hospital, Doctor intern ophthalmologist 2021-2022
Coworking with other doctors in the ophthalmology and eye microsurgery department. During my internship in the hospital, I extended my knowledge and improved my professional skills and critical thinking. From this experience I learned how to take more responsibility and rely on myself, being part of a team at the same time.
 
Trackensure, Support agent 2021-2022
The experience I’ve had and the knowledge I’ve gained, while working as a support agent for English native speakers, will come in handy and be very useful in my future practice. I’ve been rather active and ambitious worker, doing my best and making suggestions for operating improvement.