Position: Account manager
Category: Lead Generation
English level: upper
Years of experience: 1


Mar’22 - present. Sales coordinator/operations manager
Sep'20 - Nov'21. Account manager/project manager assistant, NDA (construction&development)
- maintained relationships with clients, ensured the timely and successful delivery of solutions according to customer needs and objectives;
- transfer invoices/payments to an accountant
helped customers through email, phone, online presentations, respond to clients inquiries 
- collated and distributed mail, planned meetings and scheduled appointments 
 - wrote and edited documents (conducted thorough researches, writing a guidences)
 - helped with the current tasks for project manager 
Sep'18 - Feb'19. Customer support specialist at PARFUMS
- assisted customer with any requests and troubleshoot problems; 
- followed up with clients to ensure their issues are resolved 
offered advice to clients on products
- assisted customers with their purchasing decisions
worked within a team to maximize productivity; 
- collaborated with internal teams
Aug'16 - Aug'18. Office-manager at Starlight company 
- performed receptionist duties
- dealing with correspodence, complaints and queries; ordering office supplies
-prepared letters, presentations and reports 
- assisted the organisation's HR function (arranged interviews, helped with induction programmes for new employees)