Position: Head of Sales | Senior KAM
Category: Sales
English level: fluent
Years of experience: 10


I  have more than 15 years of B2B and B2C sales experience, sales support experience and sales coordination in the biggest international company in Ukraine. 

For 7 years had been working as a Head of Sales Dept. of metal products at European market with average yearly sales about 2 mln tons of 200 + different items that equals more than 2 000 contracts.I have managed directly 8 people in the department and coordinated  sales, provided sales support for 8 offices located in Europe  (deliveries to 28 EU+non-EU countries) including:
•	Planning and managing sales volume
•	Managing sales support: 
        -  monitored terms of shipment and delivery of the goods during the whole time of the supply chain by sea or land
        -  controlled accounts receivables. 
        -  settled claims and resolved any disputed issues with the customers. 
•	Implementation and developing CRM for cost optimization and clients service improvement 
•	Selection, education and career development of the employees in the department

I  have an experience of building a department from the ground and setting all internal and external processes for it, adjusting cross-function cooperation with related departments – commercial service, marketing, logistics, legal, financing, etc.

My strong points:
•	I can built trust and long term relationships with my team and partners  
•	I can inspire people 
•	I can build  a good rapport with people
•	I  have a lot of ideas and no fear 
•	I am a team player