Position: intern
Category: HR
English level: pre
Years of experience: 4

I have a "Digital Marketing Fundamentals" certificate obtained by Google digital workshop.
At Amara Luxury, I was in charge of solving small problems experienced in the rooms of our guests or in public areas.  If I need to talk about my job description;  Answering the internet comments coming to our hotel, ensuring the comfort of our guests during the check-in process, welcoming our guests with a smiling face and proper diction, reporting the complaints about the hotel and organizing a meeting, and preparing improvement plans by interacting with our guests one-on-one.
I aim to interact with people in person or digitally and work to solve the problems of our customers.  I don't like doing fieldwork.