Position: Customer Service / Operations Manager,
Category: Support
English level: fluent
Years of experience: 4


With a robust career journey, I bring a wealth of experience and proficiency to the table. During my 3-year tenure as an operations representative, I developed a deep understanding of efficient workflows, meticulous attention to detail, and the art of multitasking. These skills were instrumental in shaping my current role as the CEO/manager of customer care and sales.

As a dedicated professional, I've successfully transitioned to overseeing both customer care and sales departments, effectively managing diverse teams and fostering a cohesive work environment. My ability to navigate the intricacies of these domains reflects in my hands-on approach to customer engagement, employee development, and revenue generation.

Working closely with US clients has sharpened my adaptability to varying needs and preferences, enhancing my communication skills and cultural sensitivity. Furthermore, my background in operations lends a unique edge to my management style, enabling me to streamline processes and optimize resource allocation.

In a dynamic landscape where customer satisfaction is paramount, I thrive in delivering tailored solutions while maintaining operational efficiency. My journey from an operations representative to a CEO/manager attests not only to my adaptability but also to my commitment to continuous growth and leadership in a demanding industry.