Position: Business Development Manager
Category: Sales
English level: fluent
Years of experience: 3

Campaign / Project Manager Highlights:

- Increased overall Open Rates +15-20% on average;
- Increased overall Reply Rates +0.2-0.5% on average;
- Optimized messaging during transitional period from PaaS to SaaS model;
- Found bottlenecks in the outreach during transitional period and managed to boost appointment flow.

Team Lead Highlights::

- Coaching SDRs without previous B2B experience, all of them were achieving quotas, 5 of them became top performers;
- Due to changes in company and lack of TLs, was in charge of 2 SDRTs (20 newcomers) for 2 months;
- Solving lack of motivation issues and helping SDRs to keep focused.

SDR Highlights: 

- Handling 3 client accounts simultaneously (Finance, Logistics and Computer Software, IoT);
- Got low performing account, that was planning to terminate cooperation. Delivered results, so the client prolongued the contract;
- Going with over-quota every month (120-140%);
- Targeting US, UK and Europe markets.
I started my B2B Sales and Marketing journey almost 3 years ago as SDR at CIENCE, constantly growing both personally and professionally I've been promoted first to Team Lead and then to Campaign / Project Manager position. I'm really interested in Business Development position in small/mid size IT company, maybe even start-up. 

As Campaign Manager I was responsible for: 

CIENCE's outreach campaigns, starting from their ideation to execution and project management;
- Monitoring campaign progress and escalate the identified areas of opportunities;
- Working side-by-side and managing international SDR team (50+ messaging specialists and callers), coordinating people and process to deliver project on time;
- Coordinating meetings with stakehoders and weekly reports with the team;
- Predicting resources needed to reach campaign objectives.

As a Team Lead I was doing my best in: 

- Mentoring and providing guidance and training to 5-10 new SDRs;
- Daily oversighting of the SDR’s performance;
- Team meetings and communication;
- Supporting SDRs through the learning process;
- Scheduling and hosting live sessions to share knowledge, break down strategies, demonstrate SOPs in different areas of SDR craft and responsibility;
- Collaborating in the training initiatives;
- Administrative management of the new resources.

During my time as an SDR: 

- Creating connections with potential customers via the channels: Email, LinkedIn, Chats, Calls;
- Scheduling qualified appointments with prospects, responsible for top of the funnel activites on clients' accounts;
- Generating leads according to the ICP;
- Building relationships with clients based on quality, trust, and respect.