Position: Technical Support Engineer
Category: Support
English level: fluent
Years of experience: 3

1) Independent freelance work in the field of written translations and a crowd of totally satisfied customers. (in the past - don't have this activity nowadays)
2) Proven technical skills in systems and networking monitoring, troubleshooting skills, product documentation & knowledge articles (FAQs, solution articles...) writing etc.
3) Proven and developed experience in communication with English-speaking customers.
1) CS exp in e-commerce company (communicational support of English-speaking customers) (1,5 year)
2) CS & TS role in state company "Diia", which provides govermental e-services (0,5 year)
3) TS engineer role in worldwide content and translation provider company (2.5 years)
Wanna improve my technical skills and start moving to management role in the field of TechSupport in future.