Position: Support Engineer
Category: Support
English level: fluent
Years of experience: 2.5


Briefly about myself:
- 2+ years experience in Customer Support (stack: Intercom, Aircall, Qcrm, Jira, Confluence, Slack, Kibana, Sentry) in FinTech and SaaS product companies.
- Always top rated by the volume of participated tickets and customer satisfaction rating (screenshots of the Intercom statistics can be provided by your request)
- Good understanding and experience in writing web-applications in JavaScript/TypeScript/NodeJS (HTML/CSS)