Position: Operations Manager
Category: Other
English level: intermediate
Years of experience: 6

- Stabilization of work processes at the beginning of a full-scale invasion of russian forces into Ukraine

- Сoncept development and implementation of internal Workforce Management tool

- Development of Workforce Management tool to internal 
CRM system

- Succesful management of 6 locations and more than 20 projects

- Development of an internal reporting system, which reduced the time spent on filling out reports by 22% daily

- Reduced the amount of fraud in the company by 85% by implementation a control and reporting systems

- Designed and implemented types of reports and systems in 1C in cooperation with developers

- Ensured the correct work of the middle manager at locations through the implementation of scorecards and the development of KPI systems
I gained all my experience in one company, where I'm working for 6 years

2 years as Planning and Controlling Manager
2 years as Senior Operations Manager
2 years as Team Lead

I want to develop myself in people management and project management