Position: Customer Support Specialist
Category: Support
English level: intermediate
Years of experience: 1

I participated in the international student exchange program Work and Travel USA in 2013. I lived and worked in a hotel and supermarket in Virginia for three months. It was a great experience in communicating with customers.
I  worked as a specialist in the verification of client documents in  NovaPay LLC. I checked 350 documents per day, 7000 documents per month. Prepared daily reports.
When I worked in the education department, I had a lot of different tasks:
- certification of pedagogical workers;
- ordered, controlled, and issued government orders for textbooks (about 6,000 copies for the relevant period of work);
- worked with citizens appeals;
- formed statistical reports.
Back office manager at Student Travel Ukraine:
- received and sent official documents;
- helped clients to form packages of documents for going to study abroad;
- consultations of clients on the company's services in different ways: phone calls, social networks, office meetings;
- I supported students during job interviews under the cultural exchange program Work and Travel USA.
I want to be a part of a team where personal and professional growth is supported and encouraged.