Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 0

Graduated IT PM courses at Hillel. Skills acquired after the course:
• Software Development Methodologies
• Development estimating the cost of a project developing
• Creating high-level project requirements
• Project risk management
• Models of interaction with the client
• Creating a commercial offer
• Creation of Wireframe and interactive prototype of the project • Track project progress with popular task Tracking systems
Supervisor/Team lead of HelpDesk
Main responsibilities:
- Monitoring the implementation of established KPIs (quality, efficiency, knowledge testing)
- Solving current problems and tasks of the department
- Team motivation
- Analysis of key problems and solutions, tracking current failures, bugs
- Interaction with developers, BA, PO, PM in solving technical difficulties.