Position: Account Manager
Category: Support
English level: fluent
Years of experience: 3

Was promoted to a key account manager position after working in account management for 1 year
Working as a key account manager in a B2B SaaS company. My responsibilities included daily communication with key customers, helping them achieve their goals, and leading them through the platform to ensure its effective usage. 
I was also helping troubleshoot the issues using my knowledge of SQL and programming languages such as HTML, CSS, and Javascript. 

I have experience using Intercom and Zendesk to communicate with customers and Jira to assign tasks and Pipedrive as a CRM.
I was working with the projects that helped me gain  knowledge of social media marketing, UI/UX design, and inbound B2B sales