Position: Customer Success/Account manager
Category: Sales
English level: fluent
Years of experience: 3


Dedicated to delivering top-tier customer experiences, I possess diverse expertise spanning customer support, business development, and public relations within agency settings. Now, I am eager to explore new opportunities.

My interest in technology made crypto my point of interest back in 2019 and ever since I was looking for an opportunity to kick off my career within the crypto space. Joining a marketing agency in 2022, servicing top 100 CoinMarketCap crypto projects, I quickly excelled. I introduced innovations, assumed greater responsibilities, and became a proficient BD and PR manager.
My training at SupportYourApp, Europe's third-largest customer support outsourcing company, has equipped me to provide exceptional service, prioritizing tone and customer needs. Me and the team successfully handled Railsbank’s clients, like crypto.com, pocket and further financial institution.
Beyond accomplishments, my energy, approachability, and dedication shine. I thrive on new challenges and unwaveringly pursue excellence.