Position: Customer Support Team Lead
Category: Support
English level: upper
Years of experience: 2.5


Worked in tech-fin company as customer support and after as customer support team lead.

Also, I've done some Junior Python tasks, like creating some bots, parsing, automatization, etc.

As customer support I've worked with Asana, Jira, Zendesk.
As lead I also wrote documentation in Confluence and of course team managment, team's KPI, etc