Position: Sales Manager, Business Development Manager
Category: Sales
English level: fluent
Years of experience: 3


Dedicated Sales professional with a unique psychological background, boasting 3.5+ years of experience in IT (educational products) and financial domains. 

2023:

Sales Manager (Canada and Europe)
Non-Disclosure Agreement
Kyiv, Ukraine

•	Closed over 20 deals monthly in the financial markets sector, consistently surpassing targets.
•	Served a diverse European clientele with tailored sales tactics, enhancing engagement and revenue.
•	Demonstrated proficiency in converting a spectrum of leads: cold, warm, and hot.
•	Mastered CRM tools to optimize client interactions and sales performance metrics.

IT Recruitment Trainee
Trionika
Kyiv, Ukraine

•	Completed a comprehensive 3-month training program under the mentorship of a Senior Recruiter.
•	Employed cutting-edge platforms like LinkedIn for efficient lead generation and candidate sourcing.
•	Cultivated foundational skills for sales pipeline management and performance metric evaluation through recruitment KPI tracking.

2021-2023 Experience:

Sales/Customer Support Representative (USA and Europe)
Wentrum
Kyiv, Ukraine

•	Successfully navigated client objections, boosting sales and customer satisfaction rates.
•	Reliably met and exceeded sales targets by leveraging interpersonal skills and deep client insights.
•	Led seamless transitions from initial sales presentations to approvals for high-value digital products.
•	Demonstrated expertise in upselling and cross-selling techniques, amplifying revenue streams.
•	Established and nurtured client relationships, building a foundation of trust and loyalty.
•	Utilized CRM systems for efficient client data management, sales progress monitoring, and fine-tuning engagement strategies.
•	Conducted regular follow-up calls/emails, ensuring customer satisfaction and uncovering new potential needs.
•	Actively collaborated with marketing departments, ensuring sales strategies align with overarching company objectives.

Language & Tools:
•	Proficient in CRM software for optimizing client interactions and tracking sales metrics.
•	Skilled in Microsoft Office for document creation, data management, and presentations.
•	Fluent in English (C1 level), facilitating seamless communication with a diverse European clientele.
•	Experienced with LinkedIn for professional networking and client outreach.
•	Familiar with lead generation tools like Apollo and WeConnect to bolster prospecting efforts.
With a rich background in sales across various sectors, I am keenly interested in channeling my experience into the IT domain. I'm seeking a Sales/Business Development Manager position that offers opportunities for professional growth. My ambition is to utilize my expertise to not only meet sales targets but also to build lasting client relationships and contribute to the team's overall success in this fast-paced industry.