Position: L1 customer support agent
Category: Support
English level: fluent
Years of experience: 4


I am a customer support agent with 4+ years of hands-on experience in customer support and sales.My occupation has been always related to social interaction. With that being said my strongly developed communication skills and an ability to find common ground with people of different kinds paved the way for my professional  growth as a remote client support specialist at Tile.Expert Ltd. For almost 3 years I‘ve been in charge of delivering exceptional customer support to the UK clients, resolving incidents and technical issues, managing databases and payments, setting up and optimizing company pages in social media (Facebook, Pinterest and Instagram), increasing the sales in the entrusted area.Over the past year I've been involved in delivering technical support of a SaaS project, helping clients to resolve technical issues, fixing the bugs and providing relative information on the app's features and functions.Being an energetic person I always have new goals to achieve and professional accomplishments to strive for. Moreover, I enjoy working in international companies side by side with real professionals of different backgrounds and nationalities who are willing to share their valuable experience with me.