Position: Senior Customer Support Manager
Category: Support
English level: upper
Years of experience: 2


Self-motivated and well-organised with two years experience in CSM. Eager to accept great challenges and new duties to maintain a long-term business relationship and grow professionally. Being stress-resistant and receptive to training, I’m also able to quickly adapt to changing working conditions. I worked with Tech, Dev & other internal departments via ITSD (JIRA), arranged tasks in a ticketing system and performed them timely with 100% KPI accuracy on a monthly basis.