Position: Customer support
Category: Support
English level: fluent
Years of experience: 6

Education
Go IT
- Front End: HTML+CSS, JavaScript, React.js
- Back end: Node.js

Legal English at First Cambridge Education Centre 2020
- explanation of legal words
- understanding of the legislative process of Ukraine etc. 

Advanced English C2 at First Cambridge Education Centre 2020
- grammar revision
- text formation
- explanation of the main idea of texts and synonyms of the words

Advanced English C1 at First Cambridge Education Centre 2019
- C1 grammar
- comprehension of the text links
- nuances in grammar

QA Labs courses 2018
- operating system Mac OS, Windows XP 7/10, Linux
- Bug tracking Jira
- Technology My SQL, HTML, CSS, Python


Kyiv National Linguistic University 2016-2018 - Master
- English/ Japanese translation/ interpretation
- consecutive interpretation English/ Japanese
- simultaneous interpretation English/ Japanese
- public speech

Kyiv National Linguistic University 2012-2016 - Bachelor
- English/ Japanese translation/ interpretation
- consecutive interpretation English/ Japanese
- taking part in the competitions of Speech Contest in Japanese (Ukraine, Azerbaijan)
Ven LTD 2021-2022
Customer support care agent in Japanese and English. Having experience of ZenDesk and Megento, product localization to Japanese, marketing, Canva usage. 

CoinyWin, Crazy Bet 2020-2021
Gambling online. Customer support and guidance via chats

Nominal Director of three companies - Allisterra LLC, UGate2 LLC, Asset Cube UA LLC 2019-2022
Having experience in the international economy such as taking loans from foreign companies, negotiations and communication with different banks as PrivatBank, Piraeus as legal entity, drafting service and managing agreements, issuing invoices, reporting to the Tax office of Ukraine in different issues, communication with lawyers, attraction of investment.

Invescore UA LLC 2018-2021
Ukrainian branch of Invescore Japan. Interpreting in Japanese and English in different thematics as law, finance, architecture, design etc. Supporting customers during tours to Ukraine (more than 20 people), dinner and transfer organisation. Managing real estate purchase, building construction and reconstruction processes, different paperwork etc.

Business trip to Japan for 2 weeks. Visiting Invescore Japan Co. LTD  head office

JP Company 2016-2018
Director assistant-interpreter Communication with customers, events events organisation,
translating/ interpreting in Japanese and English. 

Business trip to Japan for 1 month. Interpretation in Japanese.

DUSO 2016-2018
Beauty industry. Japanese interpretation in SPA thematics during workshops.
Communication with customers, events organisation, translating/ interpreting in Japanese and English Interpreter for Takara Belmont , one of the most famous beauty industry brands, Japanese Company presentation, interpreting in Japanese.

Kyiv National Economic University named after Vadym Hetman 2016
Translation in English, reporting to the head office, PowerPoint presentation