Position: Customer Support, Customer Success
Category: Support
English level: upper
Years of experience: 1


I have a huge experience working with people.
10+ years in hospitality business.

Work Experience
SKELAR (ex SocialTech) (12/2022 - present)
Customer Success Manager 

- Build strong, long-term relationships with the customers by providing active, engaged listening and responses. 
- Navigate multiple systems to provide quality support via chats, emails and phone calls.
- Review and log customer complaints/concerns, find ways to improve the customer experience.
- Build productive collaborative working relationships with internal teams to better support customers.
My main expectation - remote job.