Position: Support
Category: Support
English level: intermediate
Years of experience: 3


L1 support +design
Mirasvit/ February 2020 - Current
-Experience with Magento 1, 2, Cron, MySQL, PageSpeed Insight, Marketplaces Feed, Shopify, Linux

-Experience with customer and technical support

-Experience with Jira, Git, Helpdesk, bug reports, command line, FileZilla

-Basics of HTML/CSS 
Knowledge of various technologies and types of layout; development of simple websites at the code level, such as business cards; content of existing Internet projects; frameworks.

-Object-oriented programming
Knowledge of programming methodology (objects, classes); basic principles of OOP (abstraction, encapsulation, inheritance, polymorphism).

-Basics of graphic design
Knowledge of basics Adobe Illustrator and Adobe Photoshop, Figma.


QA Automation Engineer
Asferro/September 2019 – February 2020
Was part of a testing team in a worldwide high-end project aimed to provide cloud technologies for phone communications.Taking part in review and design tests.  Communication with the development team. Creation of test cases, designing and performance of tests, drawing up of bug reports.
I would love to become a part of the product company, to work on real projects where I can learn a lot as well as contribute as much of my time and effort as possible.