Position: Payment Manager (PSP, Processing, CRM, Lead)
Category: Other
English level: upper
Years of experience: 4


Payment Manager (Team Lead of PSP, Processing)
Fintech (forex, crypto):
- Working with payment systems & providers, crypto payments & exchanges, credit card & bank payments (wires), monitoring transactions, consulting agents/clients, reports, working with CRM (deposits/withdrawals);
- Day to day communications with payment providers;
- Resolving issues and handling queries connected to payments operational activity;
- Analysing and determining most efficient solutions for a particular geo or payment method;

Head of Backoffice (Team Lead)
Fintech (forex, crypto):
- Managing & improving the work of back office departments in fintech company: CRM, PSP (payments), Compliance & Support departments;

CRM/Quality Control Manager
Fintech (forex, crypto):
- Working with CRM system: lead shuffling, reports, quality control, listening calls, penalties;