Position: Customer care agent/ representative
Category: Support
English level: fluent
Years of experience: 1


Hi, I hope you're having a great day. 

My name is Maria and I’m currently working as a freelancer.  I worked as a customer service agent (both email and calls) in Zendesk CRM system where I helped customers solve various issues including marketing, logistic, technical, product questions, etc. I would love to be working again in an amazing team. 

I was born in Ukraine, but I grew up in a bilingual family. I have 10 years official English education so my English is on a native level both verbally and in writing. In addition, my background is in hospitality and tourism with more than 7 years of experience, so I know how to make guests and customers happy in a welcoming, warm and courteous manner. I’m available to work long-term.

Will be happy to share my knowledge and expand my experience in a great friendly team of professionals. 

Warmly,

Maria