Position: Head of Information Department, IT Director, Project Manager
Category: Support
English level: fluent
Years of experience: 3


Head of Information Department
From  09.2017 - Current time
“Dialog Diagnostics” LLC(Medical equipment)
- Management of a team of three subordinates in the state and five companies in outsourcing. Installation and achievement of KPI, MBO, work plans for a week / month; reporting compliance; conflict resolution; creating a system of employee motivation;
- Implementation of BPM in the company (process approach to company management) based on ELMA BPMS. Creation of cross business processes based on ELMA BPMS;
- Work with contractors, contracts (creation / coordination / search for the most favorable positions for the company);
- Carrying out various projects in accordance with international PMI standards;
- Work with risks: Risk sessions, creating response plans, monitoring risks;
- Implementation of electronic document management (types of documents, routes, electronic signing;
- Acting General Director;
- Creating a site training a corporate knowledge base;
- Creating a system for assessing the quality of the company, feedback;
- Various integrations - chat bot, ELMA, 1s, Website, Instantly;
- Participation in the preparation of the Goals, missions of the company (Strategic analysis and development planning of the company);
- Creation of an algorithm and system for searching and hiring new employees (the whole company);
- Transition to the cloud;
- Creation of a DRP system;
- Budgeting;
- Video surveillance, burglar alarm;
- CRM - adaptation and support;
- Conducting various trainings for employees;
- Preparation and organization of flexible work during a pandemic;
- Transition of the company to the Ukrainian language;
- Creation of a model of competencies and interchangeability matrix;
- The introduction of targeted storage in the warehouse, the introduction of QR - codes of fixed assets and goods;
- Participation in charity events;
- Support for 15 servers on the Windows Server and FreeBSD 
- Administration of MS Exchange, MS-SQL, G-Suite, Oktell etc.