Position: Customer Relations Manager
Category: Support
English level: fluent
Years of experience: 0

•	Worked for 3 months on health financing and recruitment projects: participated in web and mobile testing (December 2021-February 2022) 
•	LOGOS IT-Academy – IT English course and certificate (July-September 2021) 
•	LOGOS IT-Academy – Comprehensive QA/QC course and certificate (August-November 2021)
•	PROMETHEUS platform – Business English course and certificate (June 2021)
•	Protestant Theological University (Amsterdam) – Erasmus+ Staff Training Program (July 2019)
•	Università di Siena (Italy) - Advanced Italian (Certificate CILS QUATTRO - C2) (June 2013)
I am looking for Customer Relations Manager position. Being a highly motivated person, I quickly learn and get used to new responsibilities. I know how to work with people and how to encourage myself to grow professionally. 

I already have experience working with clients in a non-IT field, as well as 3 months of experience working in an IT company in web application testing. My goal is to learn more and become a real professional.

I have:
•	good understanding of a user's interaction with a product, ability to identify new opportunities for the product and business;
•	strong communication and interpersonal skills;
•	strong decision-making and planning skills;
•	experience in creating and presenting well-researched and stimulating content that accurately reflects company ideals and offerings;
•	experience in working one-on-one with clients and employees to understand their content needs and goals

My strengths are creative thinking, attention to detail, excellent reporting and communication skills. I am an excellent team player, always friendly, optimistic and positive.

Additionally, I am interested in SEO, link building and content management and am currently self-educating in this field.