Position: Product Manager
Category: Product Manager
English level: fluent
Years of experience: 1

• Launched AI assistant B2C SaaS with 1,000 active users in the first 3 days.
• Conducted and reviewed 30 controlled user testing sessions, that resulted into UX improvements and bug fixes.
• Hired 6 employees, that successfully passed probation period.
• Created strategies for the Customer Care Team resulting in a 95% CSAT score and a First Response time of under 2 minutes.
1. SaaS Product Management:
Supervised the lifecycle of three SaaS products using lean startup methodologies, ensuring their alignment with business objectives and user requirements.

2. Scrum Expertise:
Led key scrum rituals, optimizing backlog management, sprint planning, and reviews.

3. Data-Driven Decision Making:
Utilized tools like Mixpanel, HotJar, and Google Analytics to gain insights into user behavior, enhancing product performance.

4. Cross-Functional Leadership:
Partnered with diverse teams (sales, marketing, engineering), ensuring seamless communication and collaboration.

5. Team Building & Leadership:
At my previous role, I played an instrumental part in team formation and management, mentoring members, and consistently highlighting team successes at monthly All Hands meetings.

6. User testing:
Conducted numerous user testing sessions to gain insights into how user interact with the platforms.