Position: customer success manager, customer support specialist, account manager
Category: Support
English level: fluent
Years of experience: 9

I am a doctor of philosophy in Pedagogics who graduated in Poland.
I am a philologist by education, as I have always enjoyed learning new languages. In the financial, health, and audiovisual industries, I have worked as a success manager and customer service specialist. I am skilled in several facets of client communication methods, including chat, email, and phone. In the past, I have also worked in the logistics sector, where I handled customer service and gathered billing documents. I speak Polish fluently because I spent four years in Poland writing the dissertation for my doctoral degree in pedagogics. Performing administrative tasks as a virtual assistant, I gained experience serving and making a good impression on foreign clients and working in a team. Having a pedagogical background, I tried myself as an English teacher and tutor.
I can work on a part-time basis now.