Position: Billing Integration Manager
Category: Project Manager
English level: fluent
Years of experience: 3


Support engineer 
Lvl 1 Support line, troubleshooting, bug reporting Jira, work with data base, co-working with data management team, writing knowledge articles for Confluence, Customer Retention, Decrease risk of churn.

Support Engineer 
L2 support level
REST API (JSON)
Log analysis and associated root cause investigation
Online payment processing
Client-related administration and account configuration
Acting with merchants and payment providers
Analysis of technical issues, determine the cause of these technical issues by thorough analysis and/or escalating the issue to developers

Project Manager (PSP team)
Conducting of new integrations, maintenance existed PSP integrations
Work with API
Maintenance of internal documentation for PSP integrations
Tasks description of ongoing integrations/fixes for technical specialists
Instruments: Monday, Jira, GitHub, Zendesk, Slack

Billing Integration manager
API analysis
API integration task description for tech team
Communication with PSP providers
Support of launched integrations
I hope the new project will enrich new knowledge and experience + will open up new opportunities for me.