Position: Junior Manual QA Engineer
Category: QA
English level: fluent
Years of experience: 0.5

Accomplishments:

Testing Efficiency Boost: Implemented structured test case design in a Junior Manual Tester role, reducing critical defects by 20% in three months through better collaboration with the development team.
Data-Driven Impact: Uncovered user engagement trend as a Junior Data Analyst, leading to a 15% increase in engagement after modifying the user interface based on insights.
QA Checklist Success: Introduced QA checklist as a Quality and Support Analyst, resulting in a 25% reduction in post-release defects and improved inter-team communication.
Swift Issue Resolution: Responded to critical user issue, collaborating with developers to resolve it within 24 hours, elevating user satisfaction and feedback.
Synergy in Action: Integrated data analysis into QA processes, identifying correlations between testing phases and defect types to optimize testing efforts.
ISTQB Certification: Achieved ISTQB certification, showcasing a strong foundation in QA principles and a commitment to continuous learning.

These accomplishments highlight my ability to drive results, utilize data insights, and improve processes to enhance software quality and user experiences.
Junior Manual Tester Internship:
During my internship, I had the opportunity to gain hands-on experience in the QA testing field. I collaborated with the testing team to create and execute manual test cases, verify software functionality, and report defects. I contributed to the testing of web applications using tools such as Jira for issue tracking and TestRail for test case management. This internship provided me with a foundational understanding of testing processes and methodologies.

Junior Data Analyst Position:
In my role as a Junior Data Analyst, I delved into data analysis, performing tasks such as data cleaning, visualization, and generating insights from large datasets. I utilized SQL to retrieve and manipulate data, and I often collaborated with cross-functional teams to deliver meaningful reports and presentations. 

Quality and Support Analyst:
Currently, I am a Quality and Support Analyst, responsible for ensuring the quality of our software products and providing support to users. I collaborate closely with the development team, utilizing my knowledge of QA testing principles and tools like Jira and Confluence to plan and execute testing efforts. I also engage with end-users, addressing their concerns and issues, which provides me with valuable insights into real-world user experiences.

Technologies and Skills:
Throughout my roles, I've extensively used tools like MS Office for documentation and communication. I've performed manual testing of websites and applications, utilizing functional testing and test design techniques to ensure software quality. I've employed SQL to analyze data and contribute to data-driven decision-making. Additionally, my ISTQB certification has provided a strong foundation in testing methodologies and best practices.

Looking ahead, I aim to further enhance my automation testing skills and explore opportunities to integrate data analysis techniques into the QA process, creating a synergy between my data analyst background and QA expertise.
Overall, my diverse experiences in QA testing, data analysis, and support roles have equipped me with a multifaceted skill set and a keen understanding of the software development lifecycle.
I'm driven by the desire to make a meaningful impact. Thus, a role that doesn't contribute to improving product quality, user experiences, or overall processes might not align with my career aspirations.