Position: Sales Manager
Category: Sales
English level: upper
Years of experience: 4

Working on Startup Project and becoming a Teamleader of the Sales Team (up to 10 employees);
B2B and B2C long-term relations;
Cold/Hot communicating skills;
More than 4 years of working with US-based companies.
“Express Solutions”
 October 2019 - August 2020, Logistics Manager/Dispatcher;
Logistics management;
Carry the documentation and load to the delivery process.
Dispatching drivers;
August 2020 - January 2021, Sales Manager;
January 2021 - October 2021, Head (Teamleader) of sales team (7 persons)
Cooperation with local stores and businesses to provide a wholesale contracts as well as working for customers as retailer;
Processing the orders to the manufacturer;
Resolve difficult situations during the work process for example returns, lost shipments, damaged products;
As a team leader, coaching new sales agents, work to decrease the number of bad reviews and bad feedback about the company;
Carry out the quality assurance of teamwork, getting team-bonuses.

“North Coast Auto” - OH, US based car dealership
October 2021 - May 2022, Sales team member;
Number of medium, high and premium segment vehicle dealerships all over Ohio and other states.
Providing the information for customers about finance options, car features and assistance in the process of getting a clear paperwork.
Training and guiding new employees, further assistance during the working process. Customer service lessons for ukrainian and other non-US employees.

“Globaltranz” - Brokerege company
May 2022 - now
Account manager and carrier sales role. Direct communication with main broker, other team members. Preparing paperwork for clients and carriers. Troubleshooting during the transportation process and resolving issues with documents and payments. Rate (price) negotiations. Working with ground/air/sea loads.