Position: QA engineer
Category: QA
English level: upper
Years of experience: 1

Resolving conflict and problematic situations with minimal losses for the company
Junior QA engineer, Digis (August, 2022 – until the present time)
Working at the Connectbase that is ranked 208th on the Forbes list of "America’s Best Startup Employers"

•	Bug finding and creating test cases for them.
•	Testing new features on the project.
•	Regression and smoke testing.
•	Testing various APIs integrated into the project 
        using Postman and the developer portal.
•	Conducting demos for clients on new project 
         features.
•	Constant communication with the client and their 
         team to plan testing and improve processes.
•	Verifying functionality for adherence to specified 
         logic or system failure in real-world user scenarios.
•	Working overtime in response to project 
         emergencies.
•	Collaborating with developers from both our team 
         and other teams on the project.
•	Experience in training the functionality of a web 
         application for trainees.
•	Monitoring the system and searching for errors in 
         logs using DataDog.
•	Regular calls and discussions with the client 
         regarding quality control improvement and testing 
         process enhancement several times a week.
•	Conducting weekly calls to prioritize the identified 
         bugs.
   
  Regional sales manager, ADS (2021 – 2022)
•	Planning 
•	Attracting new clients Working with documentation 
         and reporting, as well as analyzing performance 
         metrics for each client 
•	Increasing the average customer spend 
•	Winning back lost customers 
•	Resolving conflicts and providing assistance to sales 
         managers.
•	Acted as one of the mentors for new employees in 
         our department.

  Senior Procurement Specialist, UBS (2017 – 2020)
•	Communication and negotiation with suppliers 
•	Placement and confirmation of orders. 
•	Coordination of prices, terms, and quantities of 
         goods. 
•	Documentary support of orders. 
•	Collaboration with legal and transportation 
         departments, as well as with customs and 
         accounting.
•	Creation and preparation of technical and 
         commercial documentation Quality control and 
         product certification. 
•	Resolution of challenging situations and conflicts 
          during the work process.
•	Negotiations with suppliers in Shanghai, 
        Guangzhou, and Ningbo.
Work in a pleasant working atmosphere and a friendly team.
While working on the project, I constantly raise my level and increase my knowledge base, which I can immediately apply in practice on the spot.
Attend English language courses.
Do at least sometimes useful things for people together with the office. For example: plant a couple of hundred/thousand trees or go and pick up garbage in places where few people can reach.