Position: Product manager
Category: Product Manager
English level: upper
Years of experience: 1.5


Experience:
Product manager at Starta.one
June 2022 - Present.
- Taking a part in full-cycle IT product development: idea generation and interviewing the users; requirements gathering and forming documentation; wireframing and prototyping; backlog refinement and sprint planning; conducting demonstration and retrospective meetings; release version control; 
- Working daily with developers and designers; task creation and control; constant improvement of processes inside the teams. 
Achievements: released the product in app marketplaces alongside with web version; created the full product documentation; helped the product to enter into the international market  

Customer Support Specialist at EnglishDom
March 2020 - August 2022:
- Communicated with clients through phone and chat for organizational and technical questions.
- Constantly supervised and guided a team of around 50 teachers.

Psychologist at Educational Institution
November 2019 - March 2020

International Education Manager at Educational Institution
November 2018 - September 2019
- Consulted students about abroad trips and internships. 
- Communicated with abroad universities.

Certificates:
- IT Project Management Course (04/2022 - 06/2022) by IAMPM
- Introduction to Programming (03/2022 - 03/2022) by Campster
- Project Management: The Basics for Success (11/2021 - 11/2021) by Coursera