Position: Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 7

I believe my strongest traits are my attention to detail,  organizational and communication skills and I'm self motivated. If something is not familiar to me - I'll make a research and sort it out and use it in my work.
And I have always been a great team player. 
I'm good at keeping at team together and producing quality work in a team environment
Professional skills
- Research and analysis of the subject area, determination of optimization points, suggestions for improvement;
- Conducting presentations on the organization of business processes, system functionality;
- Collection, analysis and documentation of customer needs;
- Development of regulations;
- Development of technical specifications for software;
- Coordination of development, testing and elimination of errors in software;
- Writing instructions for finished software product, training employees to work with software;
- Writing statements for setting up the system, test scripts, user documentation;
- Testing the system, training end-users to work in the system
- knowledge and skills on project management and business analysis (PMBOK, BABOK);
- understanding the principles SDLC;
- work with databases and programming in SQL;
- work with markup languages XML;
- knowledge of the principles of designing business processes in the BPMN standard;
- experience in Redmine, Jira;
- experience in Waterfal, methodologies Agile, Lean;
- experience with Use Cases;
- knowledge and skills with Figma;
- knowledge of the principles of developing business process performance indicators (KPI) for monitoring and evaluating the performance of business processes;

Data Analyst:
 - collection, analysis and forecasting data for financial statements;
- preparation and development of reports;
- analysis of the efficiency of the operators;
- calculation of indicators and coefficients of operator efficiency;
- calculation and analysis of statistical parameters for overdue contracts.