Position: Manager
Category: Project Manager
English level: upper
Years of experience: 4


Account manager at Beetroot Academy:
- preparation and organization of grants and international training courses;
- students and teachers support at all stages of training;
- collecting and analyzing feedback, solving problem situations and conflicts;
- organization and holding of retrospectives and events on the course.

Education manager at «StudyDive»:
-organization of training courses for Kernel and Naftogaz employees;
-employee support at all stages of training;
-finding and processing information at the request of the company;
-preparation of reports on financial costs and training of participants;
-organization and holding of B2B meetings;
-related paperwork (assistance in concluding contracts, acts, etc.).

Content and customer support manager:
-creating, editing and testing content on studydive.com;
-writing, translating articles from English into Ukrainian for the company's blog;
-ensuring timely response to customer questions and inquiries (phone calls, chatbot, mail);
-processing of complaints and requests from customers and business partners;
-communication with the IT team to provide feedback from users and improve the product.