Position: Technical Project Manager
Category: Project Manager
English level: fluent
Years of experience: 11


Senior IT Manager with 10 years of experience in IT infrastructure, Team management, and IT user support. Managing distributed support teams to deliver high-quality service to meet client's expectations. Setting up the processes and implementing new tools to make sure IT infrastructure compliance is continuously in line with business requirements.

Technical Skills
System Administration: Active Directory, Network (CCNA), Group Policies, Windows Server, Windows Server Update Services, Windows Server Deployment Services, DHCP, SCCM, VMWare Virtual Machines, HP Device Manager, Citrix Director, PSEXEC, OpenSUSE Linux, Debian, iptables, Cisco SOHO router configuration, 3Com L3 configuration, Firewalls: Juniper Netscreen, SRX, PaloAlto, SPLUNK, HPHA, TUFIN
Enterprise Systems: SNOW, Service Desk, SharePoint, SysTrack, CheckMK, SCOM, StruxureWare Data Center Expert, Oracle E-Business Suite, Tableau
Process and Methodologies: ITIL, Staff Risk Management, Team Management, Project Management, Kanban
Tools: Azure Boards, MS Excel, MS Power Point, MS Visio, MS Project Plan, AD Audit Plus, Jira Confluence, Office 365

Business Domains:
• System Administration
• IT User Support
• Team management
• Helpdesk
• Customer Service
• ITIL
• Network Operations

Currently employed in UBS Poland
Earlier worked in Luxoft Poland 
more details in CV