Position: Head of sales
Category: Sales
English level: upper
Years of experience: 11

•	Sales building experience in banking business (corporate) - 10 years. In SMB (telecom, services, advertising, b2b/b2c) - 8 years.
•	Sales department establishment - staff recruitment, competencies, development of motivational schemes, agency agreements, KPI (sales increase for over 60% due to department reorganization and entering new directions).
•	Development and implementation of client-oriented sales strategy, marketing planning, project management (launched b2b sales in two companies from project to fully working direction). 
•	Loyalty programs development and implementation (5 launched loyalty programs with FMCG and pharma retail and shopping malls).
•	Prepared sales books, instructions, and regulations for the sales department, efficiency coefficients, scripts, presentations, and quotes, sought out the target audience.
•	Product management - financial products and co-brand projects development (completed co-brand project with the FMCG chain store for over 220,000 clients).
Sales expert in partner’s channel
12.2021 – 05.2022
Alfa-Bank Ukraine
Responsibilities:

•	Growth of the bank's partner base.
•	Proposal development for partners.


SELF-EMPLOYED, sales expert (b2b/b2c sales, sales PM, content management, and marketing)
2016 - Present time
Completed projects:

•	Supervisor, Head of Active Sales
PROVIDE Group of companies (telecommunications)

•	Head of sales
EVE.CALLS (Intelligent voice robot EVA, telemarketing automation)

•	Head of sales
FUTBOLKA.UA (promotional textiles, clothing branding, and souvenirs)

•	Head of Sales
DIGITAL.FOREST (teaser advertising, CPA)


International issues consultant (account manager)
06.2014 – 04.2016
Escort LLC (customs broker)
Responsibilities:

Head of Sales
07.2007 – 02.2013
PJSC Commercial Bank Expobank, Kyiv
Responsibilities:
•	Development and implementation of marketing activities, mainly for expanding the customer quantity and quality (loyalty programs, promotions with partners).
•	Planning, creation, implementation, and support for co-brand projects (complex development of 220k clients co-brand project in cooperation with MasterCard).
•	Management of cooperation projects with the bank's VIP clients.
•	Development of agent relations program (public sector and business). Implementation of 5 loyalty programs with trade and service enterprises.
•	Bank's branch sales team management.  

Deputy Head of Business for personal banking services to corporate clients
11.2003 – 06.2007
PJSC "PrivatBank", Kiev 
Responsibilities:
•	Promotion and sales of bank's loyalty programs for car owners, students, VIP clients, acquiring, credit cards, etc.
•	Carrying out training for employees, the purpose of which is to improve sales skills and customer service.
•	Acquiring of corporate clients to salary payment projects. Other card products sales (
My aim - to implement my skills and experience in big international company with high level corporate culture.