Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 8

I hold certifications in Professional Scrum Master I (PSM I), Professional Scrum Product Owner I (PSPO I), and IPMA Level C®, which validate my expertise in Agile methodologies and project management best practices. These certifications demonstrate my commitment to continuous learning and professional growth, as well as my ability to deliver high-quality results for clients and stakeholders.
With over 8 years of experience as a skilled business analyst, I have a proven track record of delivering successful projects that improve operational efficiency and achieve strategic objectives. My diverse background in project management, agile coaching, and product ownership enables me to provide informed guidance from multiple perspectives.

Projects :
1. Led the Agile transformation project at Kapital Bank as an Agile coach, driving efficiency, productivity, and market responsiveness.
2. Successfully delivered mobile banking apps for both retail and business customers as the product owner for mobile banking solutions, improving accessibility and convenience.
3. Led the design and implementation of secure and user-friendly internet banking platforms for retail and business customers as project manager and business analyst for internet banking.
4. Designed and implemented an open banking platform for business customers as the product owner for open banking solutions, enabling seamless integration of financial data with third-party applications.
5. Created an open API portal for business customers as the product owner, facilitating the exchange of financial data with external partners and applications.
6. Developed and implemented a customer onboarding portal for retail and business customers, streamlining the account opening process and improving customer experience as the product owner.
7. Managed the launch of credit card products for retail customers, driving growth in the bank's consumer lending portfolio as project manager and business analyst for credit card products.
8. Oversaw the implementation of debit card products for retail customers, enhancing the bank's retail banking offerings and driving customer loyalty as project manager and business analyst for debit card products.
9. Implemented payment terminal solutions for retail and business customers, improving payment processing efficiency and security as project manager and business analyst for payment terminal solutions.
10. Led the implementation of an accounting system for a startup, providing accurate and timely financial reporting and analysis as the business owner.
11. Streamlined the booking process and improved customer experience by leading the development of a restaurant reservation system for a startup as the business owner.