Position: Product manager
Category: Product Manager
English level: intermediate
Years of experience: 11

Winning the SaaS platform in the field of railway transportation in the Energy accelerator, which was organized  DTEK.

Development of a working product from scratch - an online platform for railway transportation.

Implemented Balanced Indicator Systems, thanks to which the efficiency of the company's work increased and allowed for business scaling (opening of new directions and branches).

Setting up daily analytics in Power BI for the CRM system, allowed the company to get a 45% increase in service implementation.
The creation of a customer support system allowed reducing the number of complaints by 60% and the amount of fines by 75%.
Energetic, responsible, ambitious person, result-oriented analyst with developed technical, communication and leadership skills. I am looking for a company where I can apply my knowledge and skills.

I have extensive experience in managing products/projects, building and optimizing business processes, as well as analyzing financial, marketing and SEO indicators.

During this time, I successfully managed the development of the following projects from scratch:
- SaaS solutions in the field of railway transport;
- CRM system;
- Customer support system.

I have successful experience in:
— management of the development team;
— working with the Scrum framework (writing user stories, maintaining the product backlog, sprint backlog, daily stand-up, sprint retrospective analysis);
— design of prototypes;
— Lean Canvas;
— writing Test-case and testing the developed functionality;
— collection, organization, analysis and visualization of data;
 — work with Google Ads, Google Tag Manager, Google Analytics, Power BI, Tableau, A/B tests (Optimize), Customer Journey Mapping, SQL;
— comprehensive analysis of key business indicators and implementation of the system of balanced indicators (BSC);
— create data models in Power BI from various sources, including SQL, Excel, Google Analytics and dashboard design;
- analysis of product metrics;
- calculation of unit - economy;
— analysis of the effectiveness of marketing measures.

Now I am improving my spoken English.
I am looking for interesting projects to use my knowledge, experience and develop my skills, get new experience and grow in management direction.