Position: customer/technical support specialist, customer/technical support manager
Category: Support
English level: upper
Years of experience: 0

IELTS certification 2023, B2 (C1 speaking)
As a 3rd-year student at the Institute of Applied Mathematics and Fundamental Sciences of the Lviv Polytechnic National University, I am eager to apply my skillset and passion for customer support to contribute effectively to any team. While I have no direct commercial experience, I am confident that my capabilities make me a strong candidate.

I bring to the table:

Proficiency in English: With a certified B-2 level and an IELTS certification, I am well-equipped to engage with customers in a clear and effective manner.

Tech Savviness: I possess solid computer skills, including proficiency in MS Office and Google Workspace, which are essential tools for efficient customer support.

Effective Communication: My strong communication skills enable me to interact empathetically with customers, addressing their concerns and inquiries while maintaining a positive and professional demeanor.

Attention to Detail: I have a keen eye for detail, ensuring that every customer's issue is thoroughly understood and resolved accurately.

Quick Learning: My ability to learn quickly will enable me to grasp your company's products, services, and processes swiftly, reducing the learning curve and contributing to the team's success.

Results-Driven: I am dedicated to achieving results. With a focus on resolving customer issues and ensuring their satisfaction, I aim to contribute to the overall success of the customer support team.

Personal Attributes: I embody self-reliance, responsibility, and patience, traits that are essential for providing top-notch customer support.

I am enthusiastic about the opportunity to join the strong team and grow professionally.