Position: DevOps
Category: DevOps
English level: fluent
Years of experience: 2

Created a new ServiceNow app for the project
1. DEVOPS AND INFRASTRUCTURE ENGINEER ( 02.2020 - till now)
-Providing continuous support to the Clients;
-Checking performance and compliance of the Infrastructure;
-Rolling out fixes and upgrades to software as needed;
-Securing software to prevent security breaches and other vulnerabilities;
-Ensuring operating environments stab safe and secure;
-Patching and Monitoring operating environments;
-Technical writing and documenting of technical troubleshooting;

2. MICROSOFT OFFICE365 SPECIALIST ( 04.2017 - 01.2020)
-Global administration of MS SharePoint, MS Exchange, MS OneDrive, and O365 environment;
-Adding users, controlling access to document libraries, and setting permissions;
-Performing maintenance of the SharePoint platform, servers, and intranet;
-Troubleshooting and resolving SharePoint issues or malfunctions;
-Provided SharePoint support and end-user training;
-Performing data retrieval and backup procedures to prevent data loss;

3. SERVICENOW SYSTEM ADMINISTRATOR ( 11.2015 - 03.2017)

-Creating new applications;
-System administration and the development of workflows in the ServiceNow Platform;
-Troubleshooting and resolving issues;
-Writing technical documentation;
-Producing reports and dashboards based on defined measures, metrics and key performance indicators;
- User management and support of the Clients;
- Project management and Sales;