Position: Junior QA
Category: QA
English level: intermediate
Years of experience: 0

Work with the CRM system, Omnidesk, work with 1C, experience in the field of sales with the development of techniques and work in the training department as a trainer for training and adaptation of new employees, participation in the development of training for new managers of the sales\presale department.
I consider my personal achievements are moving from the offline sphere to the remote one and starting classes in the gym, attending the coaching courses I dreamed of, and obtaining a driver's license. Learning spanish language from 0 to A2 and want speak fluently
Have finished courses from Campster: Copywriting, English (B2), Spanish (A2).
Passed design marathons, working in Figma and did website layout (HTML, CSS)
Курс QA Engineer від Projector Institute
Work history:
Babysitter, home helper, Alicante, Spain (June 2022 – November 2022) 
Responsibilities: caring for children aged 1.5 and 5 years. Cooking food, performing household duties. Communicating with children and family in English (the family itself is Spanish-speaking)

Sales Manager, Teacher Trainee Online, English language school "Justschool", Chernigiv, Ukraine
(August 2020 – February 2022)
Achievements and responsibilities: 
August 2020 - working with clients on a warm basis + working out cold calls, working in the crm system, telephony, signing up for a trial lesson, selling an English course 
November 2020 - manager of the up-selling department (presale): work with a cold database, sign up for a trial lesson (search for the target audience, potential customers), work with objections
 March 2021 - team leader, coach of the adaptation department: adaptation of new employees in the company in the presale and sales department, processing objections, conducting lectures, trainings, working out mistakes and developing the skills necessary for work. Work in the client support department, formation of a group of awake managers, work with client support managers to improve skills in dealing with objections, control of indicators
Worked in CRM, Hurma, Notion, AcademyOcean, Omnidesk, Slack

Sales Consultant, Sportmaster, Chernigiv, Ukraine
(March 2019 – July 2020)
Achievements and responsibilities: 
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement •	Used consultative sales techniques to understand customer needs and recommend relevant products and services •	Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects • sale of goods for sports and active lifestyle

Kindergarten Teacher, Gorodnyansky nursery-garden, Gorodnya, Ukraine
(November 2015 – October 2018)
Achievements and responsibilities:  • Organization of the educational process • Integrated outdoor education into lesson plans.

About myself: hardworking job seeker, upbeat and friendly. I want to grow with the company, become a good specialist in my sphere and take better results for my team and myself.
I'm searching opportunities to learn new skills and contribute to group success. I want to explore the field of technology and grow financially to fulfill my dream - housе in another country.
I don't want to make phone calls like a call center