Position: Specialist
Category: Product Manager
English level: intermediate
Years of experience: 6


1. Baku Tourism Information
 Center-Guest Relations Specialist
  (Sep 2018 - Present)
•Warmly greet/assist/direct visitors by creating a welcoming and friendly environment where guests receive prompt, efficient and pleasant service in person
•Solicit and collect visitor feedback including suggestions, compliments and complaints and report findings with to supervisory staff
•Contribute positively and enthusiastically as part of a team and alert supervisory staff
to potential problems and possibilities
•Maintain a positive and professional image, reflecting enthusiasm
•Anticipate and respond to visitor needs by providing accurate and helpful information
about Baku and Azerbaijan.
•Receive and handle daily duties and other duties assigned by the Manager
2.KFC Warszawa Dantex-Crew Trainer
 (Jan 2018-Aug 2018) 
•Follow and reinforce basic people minimums (ie. uniforms, punctuality and
procedures)
•Explain to Crew the ‘how to’ and ‘why’ behind KFC’s policies and procedures
•Ensure Crew remain focused on tasks
•Recommend training needs to the restaurant’s Training Coordinator or Training
 Manager
3.Aircraft Repair Plant (State
Enterprise of Defence Ministry of
 Azerbaijan)-"Manufacturing Production Technician-(Dec 2015-Nov 2017)

•Composite repair and assembly associate of military aircraft and helicopter structures
•planning and organising production schedules assessing project and resource requirements
•ensure implementation and adherence to health and safety procedures
•determining quality control standards
•overseeing production processes
•selecting, ordering and purchasing materials
•organising the repair and routine maintenance of production equipment
•manage human and material resources to meet production targets