Position: Technical Support Engineer
Category: Sysadmin
English level: intermediate
Years of experience: 5

For the past year I had position at Network Integrator, as a result I have experience with 
datacenter solutions (Cisco switches/routers, Cisco ACI Fabric). Have good experience with 
Wireless Radio site Survey (Ekahau), Radio planning (Ekahau).
In 2017-2020 I had a position of Technical Support Engineer in ISP with 55 000 customers 
and about 4 thousand units of active network equipment.
At the time when I was working as a NOC Engineer, I also had duties as a Customer 
Support Manager - the experience of communications with end customer allows you to better 
understanding configuration and operation of network
Technical Support Administrator
Splynx - billling system solutions
from 07.2022 to 05.2023
Writing of correct answers on tickets
Troubleshooting of: network issues,  billing issues,  issues with third-party integrations, Linux issues

System Analyst 
S&T – IT integrator
from 01.2021 to 07.2022
IT integrator – design, development, integration and support network solutions (Cisco Data Center 
solutions, Cisco Application Infrastructure Fabric), Wireless radio survey / radio planning (Ekahau)

NOC engineer
AVATOR Internet Service Provider
from 01.2018 to 12.2020
Maintenance, design, configuration and monitoring of the provider network.

System engineer/Support manager
from 10.2016 to 10.2017 (1 year)
amhost.net, (server rental, maintenance and support)

System Administrator
from 09.2014 to 10.2016 (2 years 1 month)
AN "Priority", (Real estate)
Deployment of infrastructure, monitoring and support of PC and local network of 100 computers.