Position: IT Recruiter | HR Assistant
Category: Recruiter
English level: upper
Years of experience: 2

I have completed:

Confluence Fundamentals Badge course
Jira Fundamentals course

I have finished the Creative Spark English Club course by British Council.
I have two years of experience working in an IT company. I understand the IT company structure from the inside and know the responsibilities of workers.

EXPERIENCE:

Customer Support Representative
Jun 2021 - Present

- Handle customer complaints, and provide appropriate solutions
- Сommunicate with customers via support tickets and emails
- Identify and assess customers' needs to achieve satisfaction

Retail Assistant (wholesale stationery products)
Summer 2017

Developed skills in customer service, teamwork and time management.

Always ready to learn and understand new concepts. Easily collaborate with others. Flexible to work in any environment as required.