Position: Team Lead
Category: Other
English level: upper
Years of experience: 3


1) Internship at the Consulate of Germany in Lviv  
2) courses of English language for pupils in the Small Academy of Science in Lviv region. 
3) Customer support - problem-solving with German employees, negotiating with German partners, work in CRMs
4) Team Lead of German-speaking team - team building, onboarding, establishment of KPIs, development of business processes
5) PM assistant - preparation of reports, monitoring deadlines, scope, workload of  team, communication with clients via mail, monitoring of agenda
6) Head of Quality Management - analysis of projects, data, preparation of statistics, coordination of the team's workload, development of business processes 

Office 365 (Outlook, One Drive, Excel, Teams), CRM (amoCRM, bitrix24, 1C), Gmail, Google Calendar, Zoho.

PM courses (2023)