Position: English/German Technical/Customer Support L1, Team lead
Category: Support
English level: fluent
Years of experience: 11

- Working successfully remotely since 2019
- German + English fluent
I can write an enormous text with a lot of information, but I will keep it short and simple. I lived and worked for many years in Germany and obtained a solid understanding of German (DACH) and English-speaking customers. In addition, working onsite for several years in the largest tech company in the world, gave me the correct understanding on how great support should be applied on any level of communication with the clients and peers. Due to my experience in diverse international teams, I was able to gain priceless knowledge which is implemented on a daily basis when providing customer support. My interpersonal skills, languages, and background helped me always to adapt quickly to any team and environment.
– a fast-growing company that works with English/German-speaking customers ONLY
– Evening/Night shifts are negotiable
– Working remotely ONLY