Position: Technical support operator (Helpdesk)
Category: Support
English level: basic
Years of experience: 2


Experience in the position of "technical support operator" in the field
telecommunications and communications for 2 years.
Performed network monitoring tasks in software (Nagios, Grafana, The Dude). Communicated with customers on the incoming and outgoing lines, by e-mail and in the CRM system. Eliminated difficulties that arose in the network on the part of the client or in the system. 
Interacted with BDCOM, CDATA, ZTE, MikroTik, Ubiquiti brand equipment.
Not interested in vacancies in sales and marketing.