Position: System analyst
Category: Business Analyst
English level: fluent
Years of experience: 5


I have worked on several web and mobile applications as a system analyst on one of USAID's project (Digital Health Activity). My roles and responsibilities include 

Develop and/or gather requirements and identify areas for improvement on systems
Work closely with the programming team to analyze, review, and alter programs to increase operational efficiency and to adopt new requirements
Install, test, monitor, and control programs and performances
Plan, develop and implement backup and recovery procedures
Prepare instruction manuals and documentation for the new features or system upgrades
Work with the Network Administrator to create a reliable network for smooth system operations
Regularly meet with the development and support team to discuss progress and
issues to be resolved and prepare timely reports to the Project Manager on activity
status and issues
Occasional travel to user sites to assess product and project performance

I'm well accustomed  on using jira and trello to track my tasks and follow up on my teams engagement