Position: Customer support specialist
Category: Support
English level: upper
Years of experience: 0.5


SEASIDE COLLECTION: AALERNHÜS hotel & spa 
Manager Assistant
St. Peter-Ording, Germany (May - August 2022)
- Assisted the manager in organizing, planning and implementing strategy;
- Coordinated restaurant operations;
- Ensured hotel's restaurant schedules and objectives are met by employees;
- Served customers and kept the work area clean.

BELLISSIMI FIORI 
Florist Manager
Irpin, Ukraine (Sep - Jan 2022)
- Supervised and coordinated the work of the store;
- Bought, selected, prepared flowers for retail sale;
- Was engaged in the creation of flower arrangements, consulting clients on the cost of flowers
and delivery services;
- Kept financial records during the working day, answered phone calls and processed payments

ZF GROUP 
Field Officer (Intern)
London, UK (Mar - Aug 2021)
- Inspected delivery sites to ascertain the appropriateness of contemporary conditions;
- Conferred with support staff to evaluate uptake, pitfalls, and areas necessitating expansion;
- Entered data into suitable software;
- Updated my experience by employing a proactive approach to learning.