Position: Customer Support
Category: Support
English level: intermediate
Years of experience: 1

Built a stock category in an online store from scratch
Conducted about 50 successful negotiations with partners
I worked for 1 year in customer support in an international company. I was processing up to 100 tickets per day, which required me to  quickly understand and provide solutions to users' problems.

For 6 years, I worked in various online stores as a manager, where I initiated and developed cooperation with partners, created and developed categories of products, planning and purchasing goods for our stock and adjusting our prices.
The above-mentioned experience allows me to professionally conduct communication and find mutual understanding with different people, implement non-standard solutions, structure and analyze large volumes of information. I am also good with time management.

I have been studying HTML/CSS/JavaScript for about a year, so I have basic skills and intend to deepen them.
Working on interesting projects in a like-minded team
Bringing real benefit to the team and the company
The possibility of professional development