Position: Delivery manager, Project manager
Category: Project Manager
English level: upper
Years of experience: 11


I am looking for a delivery manager position.

DevOps services, AWS Premier partner (2022) - Project manager
Key responsibilities:
- project management
- customer care
Key achievements:
- fundamental company management approach has been created and launched
- the tasks and projects management tool has been improved
- time tracking has been improved
- operational work has been templated
- operational reports have been developed 
- customer satisfaction framework developed and implemented

Various 2008-2021 - PM/BA
Key responsibilities:
- requirements analysis
- defining scope and phases of work
- allocation of resources
- development managing
- implementation cycles managing 
- deliveries managing 
Domains: healthcare, e-commerce, retail, manufacturing
Products: accounting systems, MRPs, CRMs, mobile apps, predicting platforms, online stores.
Key achievements:
- Built MRP+CRM system for the healthcare company that helped to increase the number of clients by 5 times (per quarter)
- Built and implemented the predictive analyzing system for a retail chain that reduced the inventory balance up to 30% keeping the sales bounce rate by 9%
- Built the accounting systems+mobile app that reduced the timing for monthly accounting reports from 20 to 3 days
- Hiring and managing teams of up to 15 people