Position: IT Business Consultant, Technical Expert, Infosecurity Manager
Category: Marketing
English level: fluent
Years of experience: 7

Participating in the following projects:
Проекты

Название проекта Technology Innovation Programme

май 2017 – нояб. 2017
Participated in « Konica Minolta  International Technology Innovation Programme» - 2nd Prize for Development of the project of AR Glasses

март 2013

Описание проекта
Led a team that managed a Users’ Migration Project from a standard Microsoft Windows PC and Linux desktops to a virtual terminal server Microsoft Windows 2008 R2 within compressed timeline of seven weeks. Planned and implemented the step-by-step migration strategy. Migration allowed users easy access to the standardized environment of a terminal server while reducing operational expenses on the software and hardware elements of PC computers.
Название проекта LTSP Implementation

дек. 2011

Описание проекта
Implemented and maintained the Linux terminal server project (LTSP) and thin clients system for a legal company which resulted in improved Customer Service operations for the company.
Technical Expert, Technical Support & IT Solutions Specialist,  IT Product Trainer

- Provide high level technical support, mentorship and expertise, handle critical issues, for employees, business partners and customers quickly, effectively and to completion.
- Recreate customer problems in a technical lab setting
- Identify defects, implement solutions, and input data
- Conduct workshops and formal presentations to management and other professionals inside and outside the company.
- Produce plans of action for various projects
- Create new technologies to improve overall products functions
- Work with written documentation, process flow, data integrity and software implementation
- Independent worker with minimal supervision, display high levels of personal motivation and desire to exceed expectations
- Comfortable working in a ticketing environment, taking ownership of tasks and drive to completion
- Perform quality assurance testing and provide detailed documentation 
- Create and Manage the Technical Engineer training documentation as requirements change to ensure accuracy
- Subject Matter Expert (SME) in different company's products and tools
- Proactive search of additional tasks or responsibilities and collaboration with other teams and departments
-  Act as the technical expert during the launch and implementation phases, addressing questions and providing direction to client’s technical resources to ensure all tasks are completed properly to meet their specific requirements
- Present system/solution/service designs to others
- Implement IT/technology infrastructure design and planning activities
- Analyze information and develop infrastructure to support business process design
and improvement activities. 
- Design, implement and maintain technical evaluation procedures.