Position: Product Owner, Delivery Manager
Category: Product Manager
English level: fluent
Years of experience: 11


Product Manager, Delivery Manager, CRM/CX Consultant

Last 6 years -  Product Manager, CRM/CX Consultant
Responsible for the series of ongoing development projects on the Enterprise-scale CRM Platform for a large European Bank
•	Business Requirements collecting, discussing, and documenting. 
•	Preparing Functional Design.
•	Constant communications with Customer Representatives, including C-Level from multiple LOB. Delivering presentations/workshops, defending proposals, discussing project/delivery plans.
•	Preparing Technical Architectural Design (together with ф technical architect)
•	Managing Backlog
•	Jira Stories Creating and Detalization (Description, Acceptance Criteria)
•	Jira Stories assigning to developers, based on their specialization and background
•	Preparing Testcases
•	Discussing, creating and maintaining High-level roadmaps and detailed plans for Application Development and Platform Technical Upgrades 
•	Managing Team Performance
•	Coordinating work of multiple Development Teams

Previous 8 years
CRM/CX Pre-sales consultant at the world's largest Enterprise Software company
•	Responsible for business development of Company CRM/CX portfolio that includes a variety of on-premise and cloud applications
•	Providing presentations and demonstrations of Company CRM/CX solutions to the customers
•	RFP/RFI Answering
•	Helping the customer identify the best Company solution for their business requirements
•	Participation in Management Consulting Projects
•	Competitive Analysis
•	Partner Network Development
•	Presentations of Company Products at Events and Workshops
•	Orchestrating work of multiple Sales Consultants on large Sales Opportunities
•	Got knowledge of main Business Processes in multiple industries including Consumer Goods, Pharma, Retail, Telco, Banking, Public Sector, Industrial Manufacturing, Utilities

Also previous experience as a developer/analyst/project manager at number of international Consumer Goods and Pharma companies. Mostly focused on CRM systems implementation and development.

Technical skills, working tools
SQL - proficient level 
XML - for Webservices testing with SOAP UI
Jira
MS Visio
Visual Foxpro, Visual Basic - big experiencese
C++, JavaScript - some programming experience

Ready to learn any other tools and technologies that will be required