Position: support, HR , Administrator
Category: Support
English level: upper
Years of experience: 0.5

I am an ambitious, young personality full of ideas and energy. I am a hard-working, honest individual. I am a good timekeeper, always willing to learn new skills. I am friendly, helpful, and polite, have a good sense of humor. I can work independently in busy environments and within a team setting. I am outgoing, tactful, and able to listen effectively when solving problems.
•	Remote sales manager specialist (07/2020 – 09/2020)
Responsibilities:
Receiving calls and processing requests from clients (Russian, Ukrainian, and English) from Instagram, Facebook and prom.ua marketplace;
Telephone and written consultations on the products of the store;
Accompanying the full sales cycle until the receipt or return of the goods;
Maintaining the entire process in a 1C program;
Payment control;
Coordination of delivery to a convenient place and time for clients;
Filling out questionnaires with clients;
•	Office manager (02/2022-10/2022)
Responsibilities:
Organizing meetings and managing databases;
Booking transport and accommodation;
Organizing company events or conferences;
Ordering stationery and furniture;
Dealing with correspondence, complaints, and queries;
Preparing letters, presentations, and reports;
Supervising and monitoring the work of administrative staff;
Managing office budgets;
Liaising with staff, suppliers, and clients;
Implementing and maintaining procedures/office administrative systems;
Delegating tasks to junior employees;
Organizing induction programs for new employees;
Ensuring that health and safety policies are up to date;
Using a range of software packages;
Attending meetings with senior management;
Help colleagues with learning English;
Prepare learning programs and class plans for teaching English; 
Partner with HR to maintain office policies as necessary;
Organize office operations and procedures;
Coordinate with IT department on all office equipment;

Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time;
Manage contract and price negotiations with office vendors, service providers, and office lease;
Provide general support to visitors;
Creation of presentations to present the company to new clients;
Translation of documents;
Interaction with the outsourcing team:
Constant interaction and communication with foreign partners;
Signing documents with international partners;
Send confirmation reminders;
Work in such programs as: DocuSign; Citrix Workspace; Excel.