Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 1.5


Customer: Spanish Online Book Store (EPAM BA Lab#5 - student project)

Project: US investment company decided to finance one large individual bookstore company in Spain, to increase its competitiveness on the current market, break new countries and markets with expectations that these actions will make the company more profitable. The bookstore company owns a few physical bookstores across the country as well as online store which has very basic features and UI/UX experience from early 2000. The website was created many years ago (in early 2000) but it did not gain a lot of popularity among users (the website had really poor UI/UX and customers were preferring to buy books directly in one of the physical stores or via a call center). Number of orders coming from webstore was very small, there were not enough funds for improving its functionality (only mandatory automatic upgrades were installed) and at some point of time it was decided to stop operating online store. The website was opened again when quarantine started as a short-term solution to keep the business alive.

Project Role: Junior Business Analyst

Tasks performed:
• Conducted interviews and workshops.
• Worked on a list of artifacts (RACI matrix, Market Analysis, Business Goals, Problem statement, Business Model Canvas, KPI’s, Roadmap, Change request flow, Backlog, Definition of Ready, Definition of Done, User stories with Acceptance criteria, Mockups, Prototype).
Environment:
Interviews, Workshops, Prototypes (Figma), Jira