Position: менеджер
Category: Project Manager
English level: pre
Years of experience: 1

Manager of the German department
Achievements: acquired business communication skills in telephone mode; conducted interviews for the position of manager and gave comments to colleagues about them (checked the candidates' German language level); checked the German language level of clients; learned to divide tasks among all duties into primary and secondary; solved various problems with employers and clients; learned to analyze problems and their possible causes; achieved professional development, was offered the position of deputy manager.
Skills: persuasion, analytical thinking, time management, stress resistance, communication with clients and partners

German tutor at courses 
Achievements: continued tutoring, gained teaching experience; developed teaching qualities, also introduced own techniques of education
Skills: teaching, effective communication

Customer Support Specialist
Addsalesforce 
Achievements: learned how to write official letters; work at speed; solve problems related to the delivery of parcels, as well as customer complaints about printing errors or quality
Skills: corporate communication, corporate ethics, communication with clients
Manager of the German department
Mavista, Remote (Employment Agency)
March 2023 – July 2023
•	search for employers from Germany (calls and e-mails);
•	telephone (95%) and written (5%) communication with interested employers (creating job descriptions, clarifying questions from clients);
•	organization of customer departures (support in chats: buying tickets, contacting employers, solving problems that arose on the spot);
•	correspondence with the migration service, bank and ZAV (German employment service);
•	conducting interviews between employers with clients;
•	conducting interviews of interested in assuming the position of manager in the company;
•	monitoring the relevance of vacancies, passing on information to managers of the SMM department about vacancies of the week, etc.


German tutor at courses 
Avarz, Remote ((Education)
July 2022 – March 2023
•	teaching with the learning platform;
•	building a customer-focused approach;
•	developing the learning strategies


Customer Support Specialist
Addsalesforse, Remote (Publishing, printing)
October 2020 – January 2021
•	correspondence with customers;
•	management and resolving customer complaints;
•	communication with postal companies;
•	chatting with the production department;
•	cooperating with the rest of the staff
I can't work when something is illegal or unfair. Looking for friendly team