Position: Sales Manager/ Account Manager
Category: Sales
English level: fluent
Years of experience: 6

Since 2014, I’ve visited more than 50 counties and gained unique international experience having satisfied customers from all over the world – Miami, LA, Singapore, Hong Kong, Sidney, Ottawa, London, Dubai and many more. While working four years on luxurious cruise ships and four years on land for international companies, I’ve created my own style of assisting, dealing and helping people while being flexible with them in order to reach the company’s targets as well as my personal goals. The world of sales was always captivating me and since I am a very enthusiastic, hard working and at the same time empathetic type of person with a great ability to listen, so we ended up to be a perfect match. Working in a field of sales combines my passion of sharing the knowledge with people and helping them make a right decision – doesn’t really matter in what sphere – art (selling artworks worth 40k a piece as a Gallery Director) or finances (as a Senior Account Manager I maintained the accounts over 500k).
Working for 2 years as a Senior Account Manager gave me extraordinary experience in building strong relationships with clients through the delivery of excellent Customer Service and all of this over the phone using CRM system only and working for International Park West Gallery provided me with amazing sales techniques and the ability to listen to people and discover their needs in person. My previous position as a Gallery Director also required conducting Art Enrichment Seminars and Art Auctions at sea, which makes me an experienced public speaker who is capable not only of one-on-one sales but is able to inspire in some cases up to 50 people audience collect with me. So no matter how big your company is, what nationality your clients are and what needs they have – I am definitely the person you are looking for!
Inceptial International: Senior Account Manager       August 2020 – February 2022

	Developed and nurtured long-term strategic partnerships with key clients, fostering a deep understanding of their financial challenges, objectives, and goals. 
	Leveraged industry expertise and strong interpersonal skills to identify new business prospects, resulting in up to 35% growth in my client base (was nominated 2 times for the best new client launcher out of a team of 28 ppl).
	Negotiated and closed complex deals, consistently exceeding quarterly sales targets by an average of 20% (sometimes even up to 200%), contributing to a 30% increase in overall company revenue. 
	Collaborated closely with cross-functional teams to analyze market trends, identify growth opportunities, and create tailored solutions that addressed clients' evolving needs. 


Park West Gallery (USA): Art Gallery Manager (Sales Manager) August 2016- May 2020 

	Managed the high-end Art Gallery and business aspects of the work, including exhibition planning, administration, invoicing, and day-to-day management.
	Implemented effective marketing and promotional strategies that resulted in a 21% increase in gallery footfall and a 15% growth in art sales. Independently managed/assisted in the full sales process with clients.
	Mentored and coached a team of junior art associates, providing guidance on relationship-building, negotiation tactics, and effective account management strategies, resulting in a 28% improvement in team performance and individual sales metrics. 
	Negotiated and finalized sales agreements, managing art transactions totaling over $600,000 monthly, while maintaining a high level of client satisfaction.


Carnival Cruise Lines (USA): Guest Services Agent	
July 2014 -June 2016

	Maintained service and hospitality standards to all guests by extending information as warranted and following up on requests as needed.
	Took ownership of every guest request and consistently handled them in a customer focused manner, with prompt attention to detail and personal recognition.
	Developed an ability to multitask, to stay calm in stressful situations, and to work independently with minimal supervision.
	Worked on a computer with a high degree of accuracy and efficient speed.
	Collaborated with the tour operator’s team to identify opportunities for upselling and cross-selling tour amenities and packages, contributing to a 17% increase in average guest spending.
Not interested in working for gambling companies or casinos