Position: Project Manager, Business Analyst, Junior QA, Junior Data Science, Junior Java developer
Category: Project Manager
English level: fluent
Years of experience: 9

As Project Manager at Magento, WP projects 
- 10 websites live, up and running. E. g. gocustomclothing.com, foreverunique.co.uk, livelean.co.uk
- a highly customized Magento project live, up and running
- keep the result high with the team of newbies
As Team Leader of supervisors at Namecheap - organized the team of supervisors who trained over the year 150+ people for domain department and established supervision processes
As Supervisor - trained over 150 people
As Customer Support specialist - high ratings from users and manager, turn frustrated customers happy
Elicit requirements, transform them into deliverables, ensure high-quality project output is produced, keep system overview docs, Magento, hosting basics, manage expectations, resources and risks coordination, client management, develop the team, QA

- Project Manager at e-commerce projects e. g gocustomclothing.com, foreverunique.co.uk
- Team Leader of supervisors, Namecheap - organized the team of supervisors - domain field, improved processes
- Supervisor, QA - conducted on-the-job training
- Customer Support specialist - first point of contact for users at the website with 3 000 000 users which integrates many systems, worked with feedback, assisted with issues, administered big variety of e-commerce services, users in admin
Professional development