Position: Customer Support Representative
Category: Support
English level: upper
Years of experience: 3


As a customer service professional with almost 3 years of experience, I have a proven track record of delivering exceptional service to customers.
Maintained a strike rate of 5% or lower for several consecutive months, exceeding the company benchmark of 20%.
Received a lot of monthly awards, such as the highest conversion rate per shift, or the highest amount of paid orders per shift/month.
Worked with the company's own CRM.