Position: Senior Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 11

• Excellent knowledge in CRM project implementation (performing of any complex turnkey project)
• 18+ years overall work experience; 9+ years for international companies; 5+ years in IT
• 20+ successful finished IT-projects for TOP companies in different fields of business: Distribution, Education, Pharma, Service Desk, Marketing
• BA, PM, SDLC, Agile, Scrum, Prince2, BPMN, Axure, SVN, JIRA, Confluence, SQL, WordPress, CRM
• Communication with customer at all stages
• Gathering requirements and business cases
• Defining and analysing competitors and similar solutions
• Preparing technical documents (HLD and LLD)
• Preparing business processes by BPMN
• Preparing optimal solution of integration with third-party systems
• Allocating user roles and rights
• Preparing, applying and managing backlog (tasks and user stories) in JIRA
• Continuous communication with development team (meetings, sprint-planning, grooming, daily stand-up)
• Controlling quality of developed solutions and providing feedback
• Preparing test cases and test delivering