Position: System Administrator / Junior DevOps
Category: DevOps
English level: intermediate
Years of experience: 6

CERTIFICATIONS:
• Red Hat Certified Engineer (RHCE)
• Red Hat Certified System Administrator (RHCSA)
• ITIL Foundation Certificate in IT Sevice Management
SENIOR INTEGRATION SPECIALIST OF CORE PROCESSING, 01/2022 - Current
• Accepted and processed customer payments and applied toward account balances.
• Updated software upon release of vendor patches to mitigate vulnerabilities.
• Evaluated deliverables as well as test, validation and verification activities to review for adherence with project requirements.
• Provided quick emergency response, troubleshooting and problem resolution.
• Implementation and technical support of new projects, such as API Gateway, Mobile banking, money transfer (withdrawal) and etc.

LEADING SPECIALIST OF TESTING AND INTEGRATION, 06/2020 - 01/2022
• Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
• Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
• Monitored and facilitated bug resolutions to optimize software.
• Simulated software production environments to allow for enhanced testing.

SPECIALIST OF BUSINESS APPLICATIONS ADMINISTRATION, 01/2018 - 05/2020
• Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for team use
• Created business process workflow diagrams and procedure development to clearly demonstrate business processes and timelines.
• Analyzed user needs and software requirements to determine design feasibility.
• Worked closely with systems analysts, engineers and programmers to understand limitations, develop capabilities and resolve software problems.

PROJECT MANAGER, 06/2017 - 01/2018
• Develop a detailed project plan to monitor and track progress
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
• Track project performance, specifically to analyze the successful completion of short and long-term goals
• Created project plans with established timelines, assigned to appropriate teams and managed workflow throughout construction.

BUSINESS ANALYST, 10/2015 - 06/2017
• Leading ongoing reviews of business processes and developing optimization strategies
• Evaluating business processes, uncovering areas for improvement, and developing and implementing solutions
• Managing projects, developing project plans, and monitoring performance 
• Staying up-to-date on the latest process and IT advancements to automate