Position: Technical Support Engineer/Customer Support Team Lead
Category: Support
English level: upper
Years of experience: 4


Experience:
1. Support and control of IT complexes in supermarket outlets: setup of hardware, LAN, accounting software and  databases.
Database administration (1C & SQL). 
2. Advanced technical support of automated video production for sports events, both hardware and software. 
Building tools for collecting and analyzing metrics from recording devices. Analysis of recorded events at scale (Success rate, identification of bugs and their priority, possible short and long term solutions).