Position: Support manager
Category: Support
English level: upper
Years of experience: 1.5

At my last job I had an experience with processing clients by phone, that's why I can find a
common language with everyone. I think, my 'superpower' is my flexibility. It means, I know,
where exactly is the 'golden mean'. My brain analyses all available information and gives the
better solution. This ability helps in solving problems so much, because both sides satisfied
with the result. Also I processed a large amount of information, that requires high attention to
details, because one mistake of mine could have caused ten mistakes in the staff.
Customer Support Specialist
Apr. 2022 - until now
* Process users' requests (email).
* Process Chargeback and Fraud alerts.
* Detect bugs and technical issues.
* Process log file requests.

Sales manager+Customer support
Jul. 2020 - Febr. 2022
* Processed clients' requests.
* Processed customers' orders.
I'm looking for an interesting remote job with using English to improve my writing & speaking skills.