Position: Business Operations manager / Analytical manager
Category: Other
English level: upper
Years of experience: 7


Business Operations manager
Responsibilities
• Planning, coordination, and development of operational activities.
• Analyzing and updating existing Sales and Customer Success processes, policies, and systems to ensure they are compliant and designed to support the company's growth.
• Building and monitoring day-to-day operations while tracking and reporting on performance and recommending actionable improvements as necessary.
• Salesforce administration: designing reports, solving system issues, data quality assurance, and finding areas for automation.
• Сonducting one-on-ones, support with annual reviews, etc. 
• Participation in department tasks and discussions between regions (DACH, UK, US).

Project Coordinator
Responsibilities
• Attraction of new partners, onboarding, and maintaining relationships within the project.
• Improvement of the technical part of the project.
• Cooperation with recruiters & staffing coordinators regarding candidates.
• Cooperation with the legal department: verification, socializing, submitting external/internal documents, creating requests and invoices.
• Statistics tracking, and performance analysis for achieving the project goals.
• Full cycle of external event organization: сreation and implementation of content plan.
• Organization and coordination of interviews for the project of relevant candidates with different groups of stakeholders.