Position: QA manual Junior/Trainee/Intern
Category: QA
English level: basic
Years of experience: 0


Company- Monobank
Position-Help Desk specialist
Period June 2019 - July 2020 (1 year 2 months)
Functional responsibilities: Processing of requests and dialogues in the "technical support" chat in
case of failures in the bank's complexes, services and products. Consulting Bank employees and clients
on solving technical problems; Processing requests from users / performing regulated actions. Alpha /
beta testing of mobile application. Testing other banking products. Finding defects, failures while using
mobile application by bank customers.
Graduated from courses QA manual   at Hillel IT School with the goal of debuting my professional career
as an intern/junior QA engineer for an IT company. Decided to develop in the field of software testing.
While working in the banking and business environment gained significant experience in interpersonal
communication, understanding the needs of users and consumers of products and services. In my work,
above all, is result-oriented.