Position: Project Manager
Category: Other
English level: fluent
Years of experience: 9


•	Responsible for supporting clients and partners (tickets, emails, chats, calls). Provide assistance to operators in the resolution of complex queries (financial, technical, copyright).
•	Acting on billing aspects (refunds, chargebacks, invoicing, payment control). 
•	Interaction with other departments: transferring customers` requests for resolving issues. Cooperation with the finance department.
•	Recruitment customer support department. Training new employees.
•	Monitoring employees efficiency.
•	Workflow supervision.
•	 Careful attention to details, analytical skills, ability to work as a team player and independently.
An interesting project. No night shifts. Friendly staff. Informal atmosphere. Getting new knowledge and skills.