Position: Quality Assurance
Category: QA
English level: fluent
Years of experience: 3

- my work is always done on time 
- building strong connection within teammates
- set in order documentation that was obsolete and not relevant
- developed technical skills ( API testing, SQL, debugging in SalesForce)
QUALITY CONTROL ENGINEER JUN 2019– CURRENTLY
RESPONSIBILITIES:
• Presenting demos, consulting and giving KT sessions to the Sales department.
• Writing/editing documentation
• Participating in requirement gathering, design discussion
• Executing and maintaining test cases, regression test suite
• Providing testing estimations
• Quality control in production, performance testing and sanity check
• Running automation tests
• Verifying migration data

METHODOLOGIES:    SCRUM, Agile, SDLC
TOOLS :   Jira, REST, Web Api, SalesForce Api, SQL, Testlink, Confluence, Postman, JMeter, Bitbucket , Visual Studio, Selenium (entry level)

WEB UI JUN 2018 – MAY 2019
• Configuration, implementation, and quality check of client web products on various sites.
• Providing technical advisory for end-users, cooperation with the client to meet customer’s expectations.
• Debugging to understand the root of the issue
• Answering product and service questions and offering information on related products and services.
• Providing design solution for owned features to the client
TOOLS: JS, CSS, Salesforce, Jira, SQL, Subversion, Fiddler, Postman

RISK ANALYST OCT 2016 – JUN 2018
• Outlined and took care of potentially fraudulent payments by performing transaction legitimacy verification.
• Provided technical advisory and support services to customers from all over the world via phone, email & chat.
• Identified and contacted corresponding parties to assist customers and clients on a wide range of queries.
• Reduced vendors’ chargeback & refund rates by monitoring and verifying global transaction flow (credit/debit cards, PayPal and other payment methods)
• Ensured implementation of various methods and procedures to confront any fraudulent usage of payment information.
• Provided comprehensive training for less experienced/ new stuff

Searching for BA position to analyse requirement, participate in decision-making process for product development, improve skills in BPMN, UML
The expectation is to join a team with BA so that I can fast acquire the needed knowledge