Position: Help Desk Specialist
Category: Sysadmin
English level: intermediate
Years of experience: 4


Dedicated and trustworthy customer service desk specialist with three years of experience in hardware and software troubleshooting, tech support, and customer care. Very sociable, polite, loyal in the process of interaction with customers. Completely mastered the process asset management. Experienced in using SharePoint, Power Automate, Power Apps, Service Now, Power BI. I actively participate in the optimization of work processes, both my department and others, by developing software solutions.