Position: RECRUITER
Category: Recruiter
English level: fluent
Years of experience: 0

•	Organizational skills, with the ability to prioritize tasks, manage time effectively, and meet deadlines.
•	Adaptability and flexibility, with the ability to adjust to changing circumstances, work under pressure, and handle multiple tasks simultaneously.
•	Problem-solving skills, with the ability to analyze information, identify potential issues, and propose effective solutions.
•	Teamwork skills, with the ability to collaborate with others, share knowledge and expertise, and contribute to a positive work environment.
f[January 2019 – TILL PRESENT] – “Emirates Airlines”, Dubai – UAE.
Position: Flight Attendant

•	Delivering excellent Inflight service consistently to meet and exceed passenger expectations;
•	Providing consistent personalized service while keeping in mind the finer aspects of service delivery to all passengers to increase customer loyalty;
•	Greeting passengers, monitoring carry-on baggage, directing passengers to assigned seats, and providing special attention to certain passengers, such as the elderly, children, or disabled;
•	Building and maintaining excellent relations with VIPs and existing passengers;
•	Promoting friendly, efficient customer service and creating a warm and welcoming atmosphere for all the passengers;
•	Promoting a cooperative teamwork environment onboard the aircraft with all crew members;
•	Mentoring new joiners, helping them to develop customer service skills, and perfecting cabin security techniques;
•	Operating in compliance with all airline and federal aviation regulations to ensure complete compliance with safety and security procedures;
•	Driving passenger satisfaction by answering questions and providing solutions to issues arising during flights promptly;
•	Facilitating communication between the flight deck and cabin crew before and during flights to promote smooth operations;
•	Maintaining high personal presentation standards that represented “Emirates Airlines” in general.
[August 2018 - November 2018] – “Grand Hyatt” Hotel, Dubai – UAE.
Position: Event Coordinator (Cross Training)

•	Worked with clients, guided them through the event details, and made sure their requirements were met.
•	Coordinated schedules and timelines for all events, ensuring smooth execution and timely completion.
•	Liaised with marketing and PR colleagues to promote special events on social calendars, ensuring maximum exposure and attendance.

[August 2017 – August 2018] – “Grand Hyatt” Hotel, Dubai – UAE.
Position: Front Desk Reservation Agent

•	Provided prompt, courteous, and efficient service to all guests, to achieve a high level of customer satisfaction through personalized service from arrival to departure.
•	Ensured guests were personally greeted by name if known, and escorted to their room to make them feel expected and welcomed.
•	Conducted room and hotel familiarization and assisted guests in hotel activity inquiries/requests.
•	Maintained up-to-date knowledge of hotel information and local services, including operating hours, promotions