Position: Customer Support manager
Category: Support
English level: fluent
Years of experience: 2

Member of Ukrainian youth organization FRI+
After three years of teaching, I took on new responsibilities and duties as a manager,
which involved performing tasks completely different from what I had done before.
In addition to that, my previous job experience has significantly improved my English skills as I practiced it daily
and interacted with native speakers.
I have developed strong stress management skills through effective communication with clients to identify and
resolve problems while maintaining positive relationships.
I am dedicated to continuously learning and applying my previous experience to the field of IT. To expand my
knowledge in this area, I actively browse educational websites. I am also open to attending additional educational
courses to enhance my skills.
Furthermore, I am a sociable, proactive, and outgoing individual. I thrive in team environments and possess
excellent communication skills.