Position: Customer Support
Category: Support
English level: upper
Years of experience: 1

Resolved the biggest number of tickets for April, May, June.
I have been working as a Customer Support representative for one year now. My main responsibilities are helping customers solve their problems via emails and chats, reporting bugs and issues, creating FAQ. I work closely with Product team, and also help with training newcomers.
Remote work, don’t want to do cold calling.