Position: Team Lead
Category: Support
English level: upper
Years of experience: 2


Lead technical consultant with experience in team leading and accounting. I have been working with invoices for more than 7 years. I have a degree in finance, which helps me to understand business and documents better.
Positive and self-motivated person with the ability to learn quickly, adapt and achieve defined goals. 
Interested in project management and billing specialist roles.
 Lead IT Support Consultant, 10/2019 - Current 
Comarch - Lviv, UA
•	Customer requests processing.
•	Team coordination.
•	Documentation maintenance.
•	Automation requirements collection.
•	Team members coaching.
•	SLA’s monitoring and improvements.