Position: Technical Support Engineer L2
Category: Support
English level: upper
Years of experience: 7

•	Communication with users and technical support;
•	Manual and Web App testing;
•	Processing of large amounts of data;
•	Work with tracking system Jira;
•       Kubernetes;
•       Docker;
•       Git;
•	HTML5, CSS3;
•	Basic knowledge of MySQL;
•	Basic knowledge of scripting languages JavaScript and Python;
•	Work with REST API (Postman app);
•	SCRUM / AGILE methodologies;
•	Creating and managing README and Swagger documentation;
•	Creating and managing inner Confluence documentation;
•	Work with Sendgrid and Mailchimp;
•	Work with Adobe PS, Illustrator applications;
•	Basic knowledge of Microsoft Excel; 
•	CMS: Wordpress, Joomla, Drupal, OpenCart, NetHunt.
NewAge Solutions
L2 Technical Support Engineer
2020 - Now

EPOM Ad Server
Technical Support Engineer
2018 – 2020

NovoPlay
Technical support engineer
2015-2016

HBM Virtual World Co. Ltd
Technical support engineer
2014-2015
Participation in large projects that I can be proud of.
Getting experience in communicating with more experienced specialists in this field.