Position: Sales Manager
Category: Sales
English level: intermediate
Years of experience: 11


Experience:
Jul 2021- Apr 2022
Sales Coordinator 
(EURUPOS-Pos-materials and promotional products company):
- Communication with the existent clients (solving their issues, leading them, helping with the new or additional purchases)
- Improvement of Sales Department process

Aug 2012-Jan 2021
Store manager
(Mango Ukraine- Retail Company of women's, men's and children's clothing)
- Work with personnel: selection of personnel for relevant positions, conducting interviews, drawing up work schedules;
- Adaptation and training of new employees;
- Control over the performance of the functional duties of the personnel;
- Calculation and tracking of the main indicators of the store - KPI indicators;
- Applying suggestions to improve store performance;
- Monitoring compliance with customer service standards;
- Analysis of sales and customer service quality;
- Application of the basic rules of merchandising and daily control over the implementation of standards;
- Carrying out inventories
- Control of cash transactions

2010-2011
Store manager assistant
(Mango Ukraine- Retail Company of women's, men's and children's clothing)

2007-2010
Cashier at a retail store

2006-2007
Sale-assistant