Position: It support specialist
Category: Support
English level: upper
Years of experience: 11


Maintaining servers, computers,  virtual  machines, Storage, printers, and scanners.
•	Installing all programs and drivers related for computers  and servers.
•	Installing  servers  and  performing  hardware  and  software   configuration including RAID,Active Directory,MS Exchange,MS ISA,Virtualization,Storage, Cluster,and others,office 365 ..
•	Troubleshooting,diagnosing,and resolving client and server-side problems for all the different companies that have a maintenance contract with ICC.
•	Served as an IT support  Specialist contracted by many companies  to provide hardware and software technicalsupport.
•	Delivering IT services to various clients on a sub-contracting basis. Some clients include

•	Installing & configuring windows.
•	Preparing desktops,laptops,and servers for hardware implementation.
•	Troubleshooting and solving windows problems on client PCs.
•	Troubleshooting and solving peripheral devices problems (printers,scanners ...).
•	Implementing infrastructure project  include  Windows  server,Active directory, Exchange,ISA and  Hyper-V

Outsourcing on site as IT Manager:
Aecom,DLO,Diet Center,ChemicalPlus,Hitek,UBP Private Bank, AUB(University & AUBMC),Ministry of Public Work,Biomedic.