Position: Senior Project Manager/Head of PMO
Category: Project Manager
English level: fluent
Years of experience: 9

- Improved existing and created new business processes to maintain margin growth and smooth operations within the business unit. Building and optimising consolidated knowledge base, integrating with slack bots on Deep NLP engine for fast and easy search.
- Formalising and building from scratch device management system for test devices within the business unit.
- Improving Support department response time and decreasing avg ticket processing by 20%. 
- Improving dev team predictability by switching to Scrum and implementing metrics to comply with. 
- Started full processes decomposition and gaps identification to improve development speed and transparency for top management
10+ years experience as Project Manager. 
- Project management, monitoring and control; 
- Communication with stakeholders; 
- Managing development team; 
- Budget control; 
- Risk, scope and time management; 
- Project documentation; 
- Planning and reporting;  
- Estimating new projects and tasks; 
- Processes formalization, setup, configuration and automation
- Jira configuration

Experience in working with foreign clients (North America, Western Europe, Central Africa); Solid understanding of SDLC, business processes and ways they can be improved;
Adapting fast, can find answers on my own or find a person who can help finding the answers.
Experience in managing of several teams of 5-7 developers and QA both on site and remotely.
Experience in manual testing for almost a year.

Languages:
- English (Fluent)
- Ukrainian (Native)
- Russian (Fluent)
- German (Very basic)
- Bulgarian/Macedonian - able to understand

Preparing for ISO 27001 certification and CMMI Level 3 audit. ERP systems research and implementation plan, including integration with existing toolbox (Jira, Slack, BambooHR, Pipedrive)
What I want: Challenging tasks, personal and professional growth. 
Do not want: early stage start ups.