Position: Manual QA Intern/Trainee
Category: Support
English level: fluent
Years of experience: 1

Good writing and speaking skills in English and Croatian language. I have one year experience at IT support.
Customer Support Representative

Quest Marketing (May 2019 - Present)

Responsibilities: 
- Reports to Team Manager, Senior Technical Representatives and Account Managers;
- Provide support to track regular target performance and provides results to management;
- Properly manage and document all work performed as part of ticket queue management; resolve and close all tickets.
- Work to consistently meet team key performance indicators and queue management guidelines.
I'm very motivated, stress resistant person, who wants to begin career in manual testing. Started learning QA and Database essentials, but also I want to have a real practical experience in this area. It would be nice to have a flexible schedule.