Position: Technical Writer
Category: Technical Writing
English level: fluent
Years of experience: 8

- Became a sales team lead only after 2 months of trial period in the company. 
- Reworked approach to sales and increased sales from 0 projects in 6 months to 7 projects in 3 months. Further improved the pipeline and increased conversion from 9% to 15% over the course of 6 months. Sustained this sales efficiency level until I left the company.
- Launched a social network marketing campaign to promote company image and attract inbound leads. 
- Interviewed and successfully hired junior sales managers, none of whom failed their trial period.
2016 - 2019 // Lead Research Analyst
Intelligence work

Managed 6 projects simultaneously. Within each project:
• Led and coordinated KYC research processes
• Guided a compliance and due diligence team
• Reverse engineered money laundering schemes
• Compiled reports and cooperated with JFIU and other law enforcement agencies

Generated $1.7m revenue for the company

Field work
Established an overseas branch for a customer from scratch:
• Budgeted the project, drafted internal and external documents
• Hired executive level staff
• Managed project expenses
• Facilitated the creation of the website, developed a sales/marketing strategy
• Secured legal compliance

Also worked as a translator in face-to-face meetings between clients and company legal representatives and as a business fraud investigator in Russia and Hong Kong.

2015 - 2016 // Sales Team Lead

Restructured a failing sales department:
• Reworked client handling processes
• Integrated JIRA in team task management
• Integrated a CRM system
• Created scripts and templates for the team
• Hired and trained new team members
• Hosted group English speaking lessons
• Created articles for company website and founded a marketing and SEO department

On a regular basis:
• Generated new leads
• Communicated with prospective clients
• Created technical specifications and design prototypes
• Analysed project requirements and estimated costs
• Managed a team of 5
Either:
Streamlined sales processes in the company, help and support from senior management. Working with inbound leads, nurturing client relationships and closing the deals. Competitive salary+bonuses.

Or:
If there is no sustainable sales channel in the company, a position with a certain degree of freedom, where I will be required to research and develop new outbound sales channels. One or two junior sales managers in direct subordination. Competitive salary+bonuses.