Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 4

Increased the number of Azercell’s mobile app users from 200K to 1 mln+
I have about 12 years of experience in telecommunication area in fields such as Project management, Loyalty programs management, CRM and Customer Experience management.
I would like to tell you about the main projects.
I acted as a Project manager in creation and implementation of strategically important for the company project “Gift wheel” Loyalty game. It is a digital product placed inside Azercell’s mobile application. The main purpose of the project is to retain customers, increase loyalty, increase the number of mobile app users and decrease operational costs on Call Center and Front offices.

2nd project: Premium Loyalty Program
Coordinator of Premium Loyalty Program development. It is an ongoing project. The main aim is to differentiate premium customers by providing them exceptional benefits and discounts. Also, project includes negotiation with third-party companies.