Position: Project Manager
Category: Project Manager
English level: upper
Years of experience: 3


Alcon LLC | 2021 nov -2023 jan
Administrative assistant
Maintaining existing documentation Preparation of payments (creation of PO, approval of documents with management, coordination with suppliers)
Fleet management
Submitting and reconciling expense reports Entering information about suppliers into the internal system

Business Unicum| 2021 may -2021 oct
Office manager
Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
Organizing office operations and procedures Supervising and monitoring the work of administrative staff
Performing the duties of a translator from English for employees

Business Unicum | 2020 dec -2021 may
Sales manager
Reaching planned sales goals
Building and promoting strong, long-lasting customer relationships by partnering with them and understanding their needs Communication with foreign clients in English
            
 Global Bilgi | 2020 may -2020 dec
Service operator
Managing large amounts of incoming phone calls and chats
Providing accurate, valid and complete information by using the right methods Handling customer complaints, provide appropriate solutions and alternatives within the time limits
Identifying and assessing customers’ needs to achieve satisfaction

Teleperformance | 2019 nov -2020 may
Customer service team leader
Assisting management with hiring processes and new team member training
Answering team member questions, helping with their problems, and overseeing team member work for quality and guideline compliance
Developing strategies to promote team member adherence to company regulations and performance goals