Position: Delivery Director/ Vice President/ COO
Category: Project Manager
English level: fluent
Years of experience: 11

Worked with different billing models in 2 top Ukrainian outsourcing companies. Took part in a number of transformations of the company's business.
Currently hold Delivery Director position managing portfolio of projects from various domains.

* Leading software development programs from pre-sale stage till execution
* Leading the team of Delivery managers spread across regions.
* Taking part in the transformation of business from outstaffing to outsourcing
* Hiring, onboarding, setting goals, mentoring, coaching
* Taking part in pre-sales for big clients, communication to C level on their side
* Stakeholder management
* Resolving client escalations
* Identifying upsell and cross-sell opportunities when possible
* Working on operational efficiency, coordinating with other supporting functions

Would like to continue the journey of leading the Delivery part of the business in the roles of Delivery Director, Vise President, COO.