Position: Customer success manager
Category: Support
English level: fluent
Years of experience: 2


Customer Success Manager with 2+ year of experience leading Customer Success teams, assessing complaints, designing new procedures, and launching quality improvement programs. A quality-assured manager with experience renewing and developing client relationships, increasing customer acquisition revenue development, and improving writing services.  It turns out to average a 98% success rate due in the first half of 2023.  Strong background in content and article writing with 300+ texts of different types, analyzing consumer requirements, and making solutions that boost customer lifetime value while managing a writer staff of up to 20.