Position: Project (Client) Manager (Coordinator)
Category: Project Manager
English level: fluent
Years of experience: 2.5


Intent Solutions Group (worked for a company’s customer OpenExchange Ltd.)
Project Manager of EMEA Delivery at OpenExchange, Inc. (March 2020 - December 2022)
2+ years of working experience in IT project management in running and successfully delivering virtual conferences for all the major financial institutions (JP Morgan, UBS, Barclays, Goldman Sachs, Credit Suisse, Morgan Stanley, etc.), in a time when everything flipped to virtual practically overnight. 
Planning from scratch diverse virtual and hybrid conferences, Earnings calls, LSEG (London Stock Exchange), and Capital Markets events for the largest UK and US financial institutions. 
Providing leadership, planning for execution, and hands-on management of virtual and hybrid conference projects
Conducting full-scale project management from initiation to successful conference release. 
Organization of the event process according to the Agile methodology
I conducted full-scale project management from initiation to successful conference delivery, adhering to the defined project scope, budget, and timeline.
Organization of the event process according to Agile practices (Scrum, Kanban): communicated project progress, status, and critical updates to relevant stakeholders and senior management. Also, gathered regular reports about client satisfaction. Collaborated with cross-functional teams, including business stakeholders, Data Team, Technical Team, and vendors, to gather requirements and define project objectives. Developed and maintained strong relationships with clients, vendors, and partners, and acted as the primary point of contact for project-related matters. 
Reporting progress to clients and board members via Zoom calls. 
Delivering regular stakeholder update briefings and providing transparency and awareness of risks and issues. 
Built and managed a team of test line video specialists to guide clients with a wide range of technical abilities before the actual event, so they get confidence that their meetings and Livestreams run smoothly and enjoy a white-glove testing experience.
Industries I served: Financial Services, Investor Relations, Corporate, Healthcare, and Government. My work experience has taught me to care for a positive image of the company by providing white-glove service, implementing great projects for the largest UK and US Banks, and building a safe environment for implementing huge business ideas and serving customers.