Position: Technical Support
Category: Support
English level: upper
Years of experience: 2


Currently working on the project Pixellot for 2 years, which is actually processing with AI-automated video production.
Providing support via HelpDesk tickets and Slack.
I, as Tech Support, improve the quality of the events, monitor issues if it happens during the stream, and fix problems with the cameras and systems ( Windows + Linux ). For monitoring and analyzing issues, we are using such platforms as Grafana, Postman, and Papertrail.
English level: B2
Working with win logs
Fluent OS from Win7 till Win11