Position: Product Manager / Product Owner
Category: Product Manager
English level: upper
Years of experience: 11

•	Successfully launched more than five projects in 10 month; 
•	Revenue result tripled;
•       MAU (monthly active users) result doubled;
•	In three month were issued more than 40 000 cards;
•	Terminals profitability has reached more than 89%;
•	Developed and implemented actions to increase sales and profitability of the retail network;
•	Developed and implemented a new procedure of onboarding merchant acquiring for customers (more than twice reduced the decision time and onboarding of merchant acquiring).
•	The best results of customer service quality have been achieved (The highest NPS and mystery shopper scores among retail network);
•	Branch profitability increased 11 times in two years. Made the division profitable after a long period of losses;
•	The highest revenue per customer among the retail chain have been achieved.
I am highly organized and self-motivated product manager with high sense of responsibility and thirst for development. My knowledge and experience, which counts more than twelve years in sales and financial sphere, more than six years of team management, and more than two years in product management, allows me to say that I am a good leader, which drive team, and myself to accomplishing all goals. I always try to be flexible in thinking. I am deeply convinced that nothing is impossible, and this is my credo.
I am responsible for mobile payments product, and lead strategic projects.
My projects portfolio consist of two types:
- Revenue-generating projects
- Operational/Technical projects
My main duties:
- Development and driving product strategy and roadmap
- Developing product architecture and documentation
- Researching industry trends
- Defining and analyzing metrics
- Maintaining project quality
- Managing team involved in project
- Working in different Agile/Scrum environments.

Work experience:
PRODUCT MANAGER; (October 2018 – present):
- Managing mobile-payments product;
- Managing strategic projects in mobile payments.  
BUSINESS DEVELOPMENT MANAGER (August 2017 – October 2018):
Responsibility area: salary card projects (SCP) and merchant acquiring.
- Managed the growth of the portfolio SCP;
- Managed the acquiring portfolio.
HEAD OF DEPARTMENT (2013 – 2017);
CUSTOMER SUCSESS MANAGER (2012 – 2013); (2007 – 2011);
SENIOR CREDIT ANALYST (2011 – 2012).

For additional information about my capabilities, please feel free to contact me to arrange a meeting at your earliest convenience. I would be grateful for the opportunity to demonstrate my capabilities further at an interview. In conclusion, I would like to thank you for taking the time to consider my application, and I eagerly look forward to hearing from you.
Career objectives: Manage a team engaged in the development and implementation of innovative solutions / products for customers.