Position: Retention Manager
Category: Marketing
English level: fluent
Years of experience: 5


As a Retention Project Manager, I have successfully managed several projects aimed at optimizing the customer journey and enhancing the player experience. These projects have involved segmenting the website with tailored retention content and leading a Casino live stream initiative to engage our audience.

I have utilized various tools and platforms to manage my daily tasks effectively. These include Trello, Jira, Wiki, Excel, Tableau, and other software solutions that have allowed me to streamline project management and maintain smooth collaboration with my team.

In my current role, I focus on designing marketing strategies for the Marketing Operations team to develop targeted offers and retention actions for our players. This collaborative approach ensures that our players receive personalized experiences that encourage loyalty and long-term retention.

Although I have achieved considerable success in my current role, I am eager to continue growing and expanding my expertise. One area I would like to improve upon is the ability to work with teams and clients in other regions. This would enable me to broaden my knowledge of diverse markets, adapt to new challenges.