Position: Junior QA Engineer
Category: QA
English level: intermediate
Years of experience: 0.5


Engaged in the creation of sites using WordPress, and Open Server as a hobby (no commercial experience).

I am working as an Administrator on Duty in a small internet company.
Problem-solving is a key part of my job, along with managing complaints and problems, responding to information requests, and handling crisis and emergency situations.
I assist customers with more complex technical issues requiring a greater level of personalized care and greater length.
Also, I help clients with general support for hardware, peripherals, network connections, and external software.
Respond to telephone calls, emails and personnel requests for technical support.
Company website testing.
Create documentation (damage reports, Internet and TV connection requests, internal audit of client hardware and software, etc)
Document, track, and monitor the problem to ensure a timely resolution.
I worked with JIRA and TestRail as part of self-education, I started projects and reported several bugs.
Created documentation (bug reports, checklists, test cases)
Tested API on educational resources using Postman and SoapUI.
I made changes/deletions of files in the local repository, uploaded them to GitHub, and set up Jenkins so that it creates a new build automatically.
I´m looking for a position as a QA engineer in a company that offers a variety of challenging projects with growth in terms of individual and professional development.