Position: Business and Management Consultant
Category: Support
English level: upper
Years of experience: 11

Successfully renegotiated a contract with a flagship company, resulting in a 50% increase in revenue in this export market.
Increased the portfolio from 30 to 150 active accounts through personalised engagement and proactive account management.
Achieved 40% YoY growth in revenue by identifying upsell opportunities and negotiating contracts.
I am a goal-oriented professional with 11 years of expertise addressing complicated customer issues and managing cross-cultural sales. I am passionate about developing beneficial, long-term customer relationships based on mutual value generation and improving customer engagement. My can-do attitude and analytical mindset allows me to quickly find root causes and implement appropriate solutions. The ability to manage multiple projects and switch from technical to business topics is one of my strengths. Strong negotiation and communication skills as well as quadrilingual proficiency give me confidence to operate in any multicultural environment. I enjoy learning about psychology and human behaviour, and I am currently expanding my knowledge of the fundamentals of data analysis using Python and SQL.