Position: Technical support
Category: Support
English level: pre
Years of experience: 5

Ability to solve any technical issue
Being on the top of tech specialists according to internal audits
- Identifying, analyzing and troubleshooting technical issues to provide help in a timely manner
- Analyzing and testing the operation of the application
- Track reported data issues in JIRA
- Searching for issues in .yml / .xml
Technical support for customers and colleagues
Eliminating of errors with the connecting to a remote server.
Documenting internal processes and/or training Customer Support on troubleshooting techniques