Position: Customer support
Category: Support
English level: basic
Years of experience: 5


23.07.2015 - 12.08.2016 - worked as a call-center operator at the “Telecontact”
company, was responsible for answering calls, making telesales calls to new and
existing customers, advising about products and services, recording comments,
data and customer requests in CRM.

15.09.2016 - 23.08.2020 - worked as a support service specialist at a marketplace,
where the job was to resolve client’s problems on wide range of issues and
finding possible solutions; dealing with customer orders, card payments,
enquiries, complaints and bugs; was helping the team lead in training junior
support service specialists; updating our internal databases with information
about technical issues
Good team, career growth, education, fair pay.