Position: Service Project Manager
Category: Support
English level: fluent
Years of experience: 5


I am proficient in analyzing and communicating a big picture view of customer engagement programs and generating value laden outcomes within stipulated budget and resources.

In each of the roles undertaken during my professional tenure, I have demonstrated a record of driving double-digit growth; in the past, I have improved NPS by 15%, CSAT by 30%, contact close rate by 29%.