Position: Support Agent
Category: Support
English level: upper
Years of experience: 3

English, customer service, customers support, Microsoft office, troubleshooting, good communication, and analytical skills, ability to multitask, HelpDesk, fast learnability.
December 2018 - July 2021 Support agent at IT web-hosting Company "Global Virtual Opportunity".

Responsibilities: providing support via chats and tickets, resolving the billing and marketing issues. Also, processing and escalating tech requests for further processing to the technical team.
I am looking to work in a team that encourages growth and learning with a welcoming atmosphere