Position: Project Manager / Product Manager
Category: Project Manager
English level: upper
Years of experience: 4


12go.asia
Inventory Specialist
07.2018 - 12.2018
Devise ways to optimise inventory control procedures; 
Inspect the levels of business supplies and raw material to identify shortages ensure product stock is adequate for all distribution channels and can cover direct demand from customers;
Record daily deliveries and shipments to reconcile inventory;
Use software to monitor demand and document characteristics of inventory;
Place orders to replenish stock avoiding insufficiencies or excessive surplus;
Analyse data to anticipate future needs;
Evaluate suppliers to achieve cost-effective deals and maintain trust relationships;
Collaborate with warehouse employees and other staff to ensure business goals are met;
Report to upper management on stock levels, issues etc.

12go.asia
PM Assistant 
12.2018 - 01.2021
Assistance in project administration on all levels, 
Closely cooperate with IT team; 
Assign and control tasks on developers, QA engineers, designers, copywriters;
Maintain communications with customers and partners;
Users support (2nd and 3rd line);
Monitor and resolve customer inquiries;
Maintain and optimize site pages (add/change site content).

NDA / Production Engineer
01.2021 - Present time
Respond to on and off-duty alerts;
Troubleshoot various technical issues to establish the root cause of problems and form a solution or workaround when necessary; Pinpoint problems in highly distributed systems, isolate problems between hardware and software, and communicate that information to the Engineering and Infrastructure teams;
Reproduce issues and if necessary file defects, escalate to Engineering, and document SOPs;
Recommend system optimizations, changes in process flow and documenting work instructions, standard operating procedures, and FAQs.