Position: IT Business Analyst
Category: Business Analyst
English level: intermediate
Years of experience: 6


Work experience
1. Business Analyst:
identify and define business needs and goals;
functional and non-functional requirements;
maintain project documentation, writing instructions;
process optimization, testing of developed functionality;
user training;
Working with MySQL, APIs, Power BI, ERP systems, Postman, Swagger, Azure DevOps, Azure Microsoft.
2. Analyst and technical support specialist:
 technical support of users, user training;
work with change requests: analysis, documentation, tasting;
detecting errors in the database;
optimization and automation of existing processes.
Working with ERP systems, Trello,  GLPI, integration EDI.