Position: Junior Project Manager
Category: Project Manager
English level: pre
Years of experience: 0


Manager at Restaurant «Montecristo» | 03/2015 – 09/2017 | Florence, Italy
 Responsibilities:
• Management of a team of 22 people;
• Decisions on administrative and organisational issues;
• Resolution of conflict situations;
• Duties of the cashier (opening, closing the shift, calculating the guests, issuing cash documents);

Waiter at Restaurant «Montecristo» | 11/2012 – 03/2015 | Florence, Italy
Responsibilities:
• Meeting visitors and introducing them to the menu;
• Placing orders in the correct sequence of drinks and snacks;

Restaurant Manager at Cafe Restaurant «Еліт клуб» | 07/2010 – 01/2012 | Nikopol, Ukraine 
Responsibilities:
• Training and initial staff instructor;
• Candidate search and interviews;
• Management of a team of 18 people;
• Planning the work of restaurant divisions: forming schedules and accounting for employees' working hours;
• Prompt prevention and resolution of conflict situations, response to guest complaints and comments; •Organisation and holding of banquets.

Assistant director at Agency «Маямі» | 12/2009 – 07/2010 | Nikopol, Ukraine 
Agency consisted of three departments: Tourism, Real estate, PR
Responsibilities:
• Weekly meetings with the team for setting tasks, monitoring the implementation of the plan;
• Management and support of the effective work of departments;
• Creating reports (set of upcoming tours, indicators of planned and completed income, number of contacts with clients);
• Cooperation with the finance department in the preparation of reports and control of profitability.

Sales manager at Tourist agency «Галопом по Европам» | 02/2009 – 10/2009 | Zaporizhzhia, Ukraine
Responsibilities:
• Work with clients: consulting, selection, preparation and presentation of proposals, booking tickets and hotels 
• Excellent knowledge of geography, resorts, basic ideas about culture, religion and customs of different countries.
• Prepare, control and support of documentation of clients' vacations/travels;

Office manager, Tourist agency «Сто доріг» | 07/2008 – 12/2008 | Zaporizhzhia, Ukraine Responsibilities:
• Organising work in the department;
• Control and support of documentation of the employees business trips; 
• Control and support of documentation of clients' vacations/travels; 
• Management and control of customer travel schedules;
• Life support of the office;
• Work with couriers.
Remote job is preferable