Position: Junior Project Manager
Category: Project Manager
English level: upper
Years of experience: 1

Project Management DAO PM (IAMPM, ongoing);
Service Design Fundamentals (DesignThinkers Academy, 2021);
Business Analysis (Hillel IT School, 2020)
I've been working as a project manager in the bank for 2 years (according to Scrum framework). 
My work consists of developing new products for customers, improving CJM, coordination, negotiations. I'm also responsible for the technical side of our team - managing business processes on the Corezoid platform, working with several APIs. I regularly interact with IT specialists during the business process development (website, app).

Additionally I have 4 years of experience working and communicating with clients via phone or email on Ukrainian and international market.

My soft/hard skills are:
*Planning skill using different tools, techniques;
*Experience of communication and negotiating with international clients;
*Critical thinking - analyzing info and finding quick solutions;
*Time management through prioritizing tasks and planning schedules;
*Teamwork skills - cross-functional collaboration;
*Attention to details - working with documents via keeping them up to date;
*Google Docs - documentation process through Google Docs;
*Excel - planning and tables, reporting;
*Jira - managing working process via Kanban board, task managing;
*Corezoid - great skill of developing and managing services for clients (Viber bot settings and quality);
*Agile (Scrum) - excellent skills of working with 2-week sprints;
*MySQL - theoretical knowledge of using and working with db;
*Miro - great skill of brainstorming sessions and managing demos using boards;
*Slack - communication process via chats and DMs;
*Figma - creation of basic wireframes.