Position: Sales Manager
Category: Sales
English level: intermediate
Years of experience: 7

• top 3 among 500+ managers by conversion to order (B2C)
• constant conversion of 20% in sales from the lead (10% standard) (B2B) 
• the best average bill, LTV, % upsale
Head of sales
from 01.2023 to 05.2023 (4 months)
sense education, Kyiv (Beauty, fitness, sports)

- management of all sales channels and segments (website, b2b, b2b2c, b2c, offline, marketplaces)
- team management (hiring, adaptation, training, motivation, problem solving, organization, control);
- analysis and planning (sales, ROI plans and advertising metrics)
- creation of a sales system (development of funnels, scripts, job descriptions, FAQs, systems of material and non-material motivation);
- development of a sales strategy (competitor analysis, market segmentation, prioritization, segment entry strategy, database search);
- automation of processes through Onebox.

Team leader, Sales manager
from 06.2021 to 01.2023 (1 year 7 months)
Morris Digital, Kharkiv (Marketing, advertising, PR)

**TeamLeader** (08.2022-01.2023)

- building a team of Lead Managers (hiring, adaptation, training, motivation, troubleshooting);
- organization and control of the team;
- development of regulations (scripts, job descriptions, FAQs, personal roadmaps);
- analysis and planning;
- clouser for the leaders of his team;

Achievements: built an autonomous team of 3 managers, the first sales from them in the 2nd month, the team works steadily and after my departure from the company, 2 have already become full-fledged independent managers

**Sales manager** (06.2021-08.2022)

- work on cold and return databases;
- processing of warm leads from advertising and recommendations (since 3-rd month);
- transfer of the task to the production department for the preparation of the CP, approval of the CP;
- meeting with the client, defending the CP;
- filling out AmoCRM, accounting documents, payments;
- transfer of the client to the production department;
- account management of clients: cross- and upselling, taking recommendations;
- smart tasks from the Head of Sales;

Achievements:

- 90% of months closed with plan overfulfillment;
- the highest level of clients (in terms of advertising budget) and their LTV;
- a strong product (digital advertising, consulting or IT is preferred), always with the potential to scale and the tools to do so
- freedom in making management decisions 
- consistency in general and in the approach to sales and marketing