Position: Business Analyst
Category: Business Analyst
English level: upper
Years of experience: 4

Achievements from previous work.

IT realm - Depends on the Project. Can be discussed during the interview.

FMCG realm
Nestle:
- Successful implementation of Managers Module, which significantly simplifies the work of FSFM, decreases workload from 40 min to 15 min for each Store check in Outlet;
- User training for FSFM (>100 people);
- Digitalization of the FSFM via SFA tools;
- Successful implementation of pilot project Telesales, which simplifies the SR’s routine work with Outlet.

L'Oréal:
- The successful process of warehouse relocation from the database side in the short term;
- Multiple improvements in the work process and the development of procedures and rules of work with the Database team.

Danone:
- Participated in the launch of SAP and the creation of a new department for making orders for payment to vendors in the company - PO Center;
- Development of a new work process for the company with PO Center;
- User training (>100 people).
I'm a Business Analyst with 4,5 years of experience (2 years in FMCG and 2,5 years in IT). In IT I have worked with FMCG, Media, ISP/Retail & Distribution & Government domains.

I have a solid business background in FMCG, particularly in SAP direction (procurement & master data management), CRM, and sales support functions (SFA\DMS).
I'm skilled in SQL, working with databases, and reports, allowing me to feel in my element when collaborating with Dev Team on technical tasks related to the Data.
I'm experienced in the requirements elicitation techniques (document analysis, interviews, surveys, brainstorming, workshops, observations), and requirements specification (user stories, use-cases, software specifications).
Also, I have experience in launching and implementing new processes and user training.

I bring a customer-centric perspective to the table because I'm not just focused on making the customer happy, I try to think critically to come up with the optimal solutions to address their pain points and fit their business needs.
I'm looking for a job with a friendly and supportive team.
Exciting projects and curious tasks.
Ability to apply my knowledge, bring value, and improve my skills.