Position: Business analyst
Category: Business Analyst
English level: pre
Years of experience: 3

As a business analyst, I implemented the CRM module in industrial organizations and financial companies. I also took part in the development of the functionality of the logistics module (stocks, sales, purchases). Organized the process of optimizing the quality of work of the department "Hot Line" with the help of automation of creating leads in the system.
I implemented a system for displaying user tasks in the context of the calendar, which helped in the analysis and planning of the enterprise.
Educated users and dealers. Using Scrum methodology, the customer's requirements were met in accordance with the conditions and budget;
•	wide knowledge of technical documentation writing;
•	experience in project planning;
•	experience in collaboration with foreign customers;
•	good communication skills;
•	experience in running demo sessions, pilot version product;
•	BPMN 2.0, SCRUM, basics SQL, basics java;
•	participation in full project life cycle.
Additional education:
Microsoft Dynamics CRM 2015 Applications certificates F408-2407, F408-2406.
Microsoft Dynamics CRM 2015 Customization and Configuration certificate  F466-5399
Профессиональный рост. Сложные задачи. Неформальная обстановка. Офис возле метро. Адекватный менеджмент. Интересный проект.