Position: IT Support Specialist
Category: Sysadmin
English level: upper
Years of experience: 1.5


I had experience as a 24-hour shift Technical Support Specialist of nearly 150 filling stations (1 year and 4 months). 
My responsibilities included:
•	Technical support of filling station operators and office employees, resolving software, hardware and network issues.
•	Software implementation and update on filling stations, development of instructions for its use.
•	Ensuring uninterrupted operation of filling stations, personal workstations, services responsible for data exchange and customer loyalty program.
•	Recording incidents, processing and escalating requests in ServiceDesk.

Also had experience as a Security Systems Installer (6 months).
My responsibilities included:
•	Mounting cameras and other security systems.
•	Installation of twisted pair and optic fiber cables.