Position: Project Manager / Product manager
Category: Support
English level: fluent
Years of experience: 2

Helped junior colleagues to develop their strong points and overcome weak ones.
I've been working as a Customer Support Lead for more than 2 years. My responsibilities include:
- interviewing, onboarding and adaptation
- training and coaching
- team and people management (1x1, team meetings and team building events, skills development programs, personal development plans)
- service quality control (evaluations, tests)
- statistics gathering and processing 
- conducting surveys (e.g. employee satisfaction rate, 360°)
- payroll; bonus and reward system development
- knowledge data maintenance
I would like to improve my skills further. It is a pleasure for me to work with people and teams: helping them to improve and overcome professional difficulties, which should result in the Company's growth.
Definitely not gambling, dating