Position: Customer Advisor
Category: Support
English level: fluent
Years of experience: 4


EMPLOYMENT HISTORY

1: Advisor English at Foundever Portugal. 
    17th April 2023 Till Date

• Provide friendly and efficient service to the worldwide Airbnb community.
• Be the first point or contact to handle and resolve customer issues.s
• Respond professionally to inbound phone calls and emails. including urgent situations
• Identity and escalate issues appropriately.
• Compose thoughtful and accurate messages or customize prepared responses to customer’s emails
• Research information and troubleshoot problems using available resources.s
• Arbitrate in situations between users.
• Monitor and control Numerous concurrent tasks in tandem
• Proactively and independently work to meet targets and goals.

2: Medical assistant at Nissi hospital Aba, Abia State, Nigeria.
 02/2021-09/2022

• Taking medical histories.
• Explaining treatment procedures to patients.
• Preparing patients for examinations.
• Assisting the physician during examinations.
• Collecting and preparing laboratory specimens.
• Performing basic laboratory tests.
• Instructing patients about medication and special diet


3:  Teleperformance Ukraine Vatslava Havela
Blvd, 6з, Kyiv, Ukraine, 03124 4/2020– 1/2021
 
CUSTOMER REPRESENTATIVE

• Calling potential clients to initiate sales and solutions to customer needs
• Handled inbound calls from customers regarding all aspects of the company’s business- like enquiries on products and invoices. • Primary point of contact for customers with regards to requests for Quotations and availability of company’s products.
• Communicating with clients to understand their needs and offer solutions to their challenges as much as possible.


4:   Global Prince and Princess international impex, Aba ,Abia State 
02/2018-01/2020 

Sales assistant

• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers. • Submits orders by referring to price lists and product literature.