Position: Customer Support
Category: Support
English level: upper
Years of experience: 2.5

I have higher education (bachelor's degree with flying colors) 
I have an experience in communication with foreigners (both in-person and via the working tools) 
I'm result-oriented and always doing my best to satisfy the customers and job expectations
Customer Support
 I'm a customer support representative with over 2 years of experience in providing quality customer service. I have experience in handling customer complaints and inquiries while providing customer service. 
• Text support of customers 
• Assistance with unsatisfied cases (revisions, refunds) 
• Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content. 

Travel Agent, CS  
I worked with different Airlines, using effectively company tools and checking customers' satisfaction with the company services. 
• booking flight tickets for customers 
• dealing with dissatisfied cases (plane delays, refunds) 
• adding baggage and other services for travelers etc.
I am ready to challenge myself and work in different domains. 
I'm used to working online texting and dealing with different issues and situations (education, translation, travel spheres, etc.) 
The only thing I'm not interested in is dating agencies and cold clients/calls