Position: Project Manager
Category: Project Manager
English level: intermediate
Years of experience: 1.5


Jan 2018–mai 2020
Successful Booking Agency, Sales Manager
*search for applicants;
* communication with potential customers
* draw up and sign the contract
*development of sales plan and control over implementation​
 
Mai 2020–Jan 2021
Go lead, Chatbot Developer
 
*development and implementation of chat bots;
*automation of the customer's business;
* communication with potential customers;
presentation of the completed project
* search and implementation of employees, training of new employees
* set and monitor the implementation of tasks
* manager's time management
* Correspondence and telephone conversations with business partners and customers;
* Register management;
* reporting on work carried out.
* ensure timely transfer of important information to management
* responsibility for maintaining the confidentiality of this information, for the security of the documentation
* design of business letters

Jan 2021–Feb 2022
Go lead, Assistant Manager
 
* conclusion of contracts with new customers;
* recruitment, training;
* management of the sales department (distribution of customers and applications for services by managers, control of operators);
* Maintaining a customer database (working with the CPM system);
* counseling customers on the phone (work with IP telephony);
* work with the client on current issues, support under the contract, resolution of all disputes
* draw up and sign the contract;
* development of KPI for the sales department and control over implementation.