Position: Sales Manager
Category: Support
English level: intermediate
Years of experience: 2


I have two years of experience working in a self-owned clothing brand as a Sales Manager. My responsibilities included providing customer consultations and assistance, developing new service and sales strategies/ideas, assisting in the selection and training of new team members as a mentor, using CRM software (SalesDrive), and working collaboratively within the team and at the production site. My role primarily involves overseeing the performance of managers in the direct sales channel, ensuring quality and efficiency, and maintaining service standards.

I consistently generate ideas for improvements and changes to enhance operations. I have completed various training programs related to customer service and possess a strong knowledge base in this area.