Position: Business Analyst
Category: Business Analyst
English level: pre
Years of experience: 2

As part of the development of new functionality of the platform, independent design of all functionality, further description and creation of all mockups.

Analysis and derivation of business metrics for the work of both the application and departments as a whole.

Based on the research of the company's internal processes and the imposition of user expectations, an intermediate operations department was launched, which reduced the customer's waiting time in the finished product by 60%.
I have extensive experience in working with the FMCG segment, B2B, retail, logistics, marketing;

I have experience in the field of educational services;

Experience with BA techniques (user stories, usage scenarios, wireframing, SWOT analysis, business process modeling);

Backlog Refinements, Planning Poker, Sprint review/Demo; 

Excellent understanding of work in JIRA/Confluence.