Position: Operation manager
Category: Other
English level: upper
Years of experience: 3


Northell|  Feb 2022 -  Jul 2022 
DEMIGOS|Nov 2022 - now

- Participated in creating sales strategies and developing an ideal customer profile (ICP).
- Created and managed a stats spreadsheet, analyzing data to report to the sales team and CEO.
- Conducted individual prospect research and database collection.
- Contacted potential prospects through LinkedIn, Upwork, and emails.
- Created email templates for outreach campaigns.
- Scheduled qualified appointments with prospects.
- Communicated with potential outstaff partners via LinkedIn and Telegram.

OPERATION MANAGER
Urban Space RAdio | May 2021 - FEB 2022

- Operation planning creation per month and year;
- Creation and writing of applications for grants;
- Process analysis and standardization;
- Final responsible for goals achievement of the team;
- Final responsible for budget creation and implementation; - Creation KPI, MOS, OKR, and goals set for the team;
- Optimization of business processes;
- Management of a few directions;
- Team-building and creation healthy environment in the team;

HEAD OF STARTUP
AIESEC in Vinnitsya Ukraine | February 2020 - July 2020

- Strategy creation and implementation;
- Management of 4 directions: sales, marketing, volunteers projects, recruitment of volunteers,
- Members recruitment;
- Representation startup in the city;
- Culture creation and implementation;

HEAD OF B2C DEPARTMENT
AIESEC in Ivano-Frankivsk, UKRAINE| February 2019 - February 2020

- Created partnerships with foreign partners - 42;
- Management of case solving;
- Feedback gathering from stakeholders;
- Projects stakeholders management;
- Organize 11 projects for 120 volunteers
- Budgeting;
- Strategic and operation planning, goals setting;
- Management of 10 teams;