Position: Junior Java Developer
Category: Java
English level: pre
Years of experience: 0

Contribution to the improvement of the product, which is used by many Ukrainian accountants

Contributed to good customer service
Customer technical support in "FREDO LLC"
May 2021 – Present
• Software error tracking
• Creating tasks for features/bugs in MantisBT (Jira)
• Communication with users

Customer Support Specialist in "KIT-2005"
Jan 2019 – Apr 2020
• Communication with users
• Maintenance of accounting software
• Maintaining data in CRM