Position: Account manager
Category: Sales
English level: upper
Years of experience: 2.5

I am really proud of my ability to help customers to find the workarounds to solve the technical issues they have.
I've been working as an account manager over 3 years.

On the previous position I was an account manager at a graphic design agency.
The main service of the agency was the book cover design and the related services (bookmarks design, banners etc.) 
Duties: 
- communication with the customers and designers;
- setting up the tasks for the designers;
- disputes and refunds handling.

At the last position of Account manager I was helping the customers to go through the data migration process using migration tool.
Duties: 
- communication with customers via phone, email, chat and video calls;
- solving of technical requests (setting up the tasks in Jira, checking through the migration too documentation)
I would like to work in a product IT company remotely as an account manager of one of their products.