Position: Delivery Manager
Category: Project Manager
English level: fluent
Years of experience: 5


Aug 2020 - present time 
Delivery Manager

Achievements:
3 clients have grown their teams for 130-200% during our collaboration
Have developed a staffing plan for 40 FTE team Have helped 2 clients to overcome team crisis
Responsibilities:
Work closely with the responsible business unit delegates as stakeholders to understand the business requirements of the project, develop effective working relationships and ongoing management processes for the project
Set-up best practices (tools, processes, people management), ensure projects meet industry leading quality standards
Monitor changing business unit needs and proactively offer possible solutions
Define project requirements and deliverables, resource requirements and work plan for the project, manage their development, delivery, execution, monitoring and adjustments
Support team ramp up and onboarding (from resource assignment and forming teams to process establishment and stabilization)
Provide proactive constructive input to the internal organization on services and solutions that should be considered for improvement and/or creation 
Manage risks, anticipate problems before they arise, and work with appropriate to develop solutions

Feb 2020 - May 2020 Project Coordinator

Achievements:
Improved KPI control and reduced amount of project plan errors among the IT project management team by developing weekly workflow checklists. Developed methodology of department interaction
Took over 80% of the operational load of the department head
Have trained two pledges
Created a remote work manual for faster transition to remote work
Responsibilities:
Collect, analyze, generalize and spread knowledge between project management participants
Create a register of projects and consolidated reporting on projects
Participate in the requirements' formation, implementation, support and develop the automation of project planning and monitoring processes (Jira, Power BI Reports)
Monitor compliance of project management methodology (project reporting, development of project orders, maintenance of project plans, KPI implementation)
Analyze comprehensively needs for methodological documentation and develop documents, algorithms, standards, training materials
Support methodologically department managers, project managers and project analytics
Create presentations and analytical materials on project activities for management