Position: Customer support
Category: Support
English level: fluent
Years of experience: 3

I’ve been the best Salesperson in my team for the past 4 months consecutively. I’ve developed ethical standards and good communication skills. I’ve also improved on my speech, typing skills, and the use of daily-used computer softwares. During my time at my previous job I had the privilege to witness the company grow from being a startup company to a well-recognized firm. I’m proud to have been a part of the process.
I’m currently working as a Customer Experience Advocate. I’ve been in customer support for 4 years. My duties have comprise of resolving customer questions and complaints, solving technical issues, working with formulas, handling incoming calls,  emails and chats. I’ve also gained experience in softwares like CRM, Service Desk, Jira, Zendesk, Salesforce, and other softwares.

During my first two years in Ukraine I worked as an English tutor and that helped me improve my communication skills and leadership qualities.

I’ve also worked in Insurance Sales with an American company( 2years). I’m looking to learn new skills and expand my knowledge and skills in different areas.
I expect to learn new skills and most importantly  develop myself as an individual. I want to be a part of a team that is forever looking to expand and grow. I look forward to explain more on how I can be part of the team and what we can both benefit upon working together.
I’ve also started working with Java recently, and I’m pretty psyched about that!