Position: Project Manager
Category: Project Manager
English level: fluent
Years of experience: 5

Participated in Launching 2 interesting and highly competitive (product) projects from scratch
Areas of expertise: Marketing, Affiliate Marketing, Project Management, Customer Support
Major highlights from CV:

Project Manager / Co-founder

E-commerce project(NDA)
Responsibilities:
* As a co-founder of a project I oversaw core strategies, product roadmap, marketing (Affiliate marketing) and was involved in major operations of the project, especially on the earlier stages. * Work was aligned with Agile methodologies (Scrum/Kanban) and Waterfall
* Competitors’ analysis, setting project’s milestones, developing roadmap
* Creating, managing, prioritising and keeping product’s backlog relevant (Trello, Jira)
* Creating Brand identity
* Scope management, deadline and work estimates
* Managing project documentation (Google docs)
* Writing technical tasks for back-end/front-end se
* People management (interviewing, hiring, firing, one-to-ones, evaluating team and personal performance), team grew from 4 to >30 within a year
* Communication and stakeholder management
* Setting up Customer Support Department
* Creating in-house CRM system covering all projects’ needs

Achievements:

* Successful launch of Affiliate Program for the project. Main channel for getting customers and sales: affiliates had a direct dialogue with higher management, aff. program was managed by myself
* It took less than 2 months to get to the point of first sales from the moment the website was launched
* With limited budget, resources and within a short period of time the project landed in top 3 affiliate programs in highly competitive niche
* Established and maintained strong relationship with top affiliates/performers Low refund/chargeback and high retention rates alongside with high LTV

Also worked as:
 
* Project Manager on  Software as a Service project (iOS/Android Map);
* Affiliate Manager
* Head of Customer Support