Position: System administrator
Category: Sysadmin
English level: upper
Years of experience: 7

-	Provided valuable technical support for software and hardware issues by consulting with employees via internal chat apps, phone, email and ticketing system.
-	Collaborated with IT Ops team to support 300+ end-users in six different countries and four time-zones.
-	Worked on and closed most of the tickets in compliance with company’s SLA.
-	Handled regular employees on-boarding and off-boarding procedures.
-	Participated in different IT infrastructure projects such as setup hardware and virtual servers environments, network appliances, storage solutions, installing wireless AP’s, video surveillance, etc.
-	Worked closely to software development and QA teams.
-	Regularly configured virtual machines according to dev teams needs. Mostly in Hyper-V and VMWare Vcenter environments.
-	Worked on implementing and managing Group Policies for different specific goals and projects.
-	Worked on administration of company’s Office 365 and Azure Active directory environment with monitoring and troubleshooting synchronization with on-premises.
A 7+ year experienced IT Support specialist with great passion to work in IT sphere. Client oriented. Highly motivated to learn and extend personal horizons. 
Performed actvities:
-	Provided valuable technical support for software and hardware issues by consulting with employees via internal chat apps, phone, email and ticketing system.
-	Collaborated with IT Ops team to support 300+ end-users in six different countries and four time-zones.
-	Worked on and closed most of the tickets in compliance with company’s SLA.
-	Handled regular employees on-boarding and off-boarding procedures.
-	Participated in different IT infrastructure projects such as setup hardware and virtual servers environments, network appliances, storage solutions, installing wireless AP’s, video surveillance, etc.
-	Worked closely to software development and QA teams.
-	Regularly configured virtual machines according to dev teams needs. Mostly in Hyper-V and VMWare Vcenter environments.
-	Worked on implementing and managing Group Policies for different specific goals and projects.
-	Worked on administration of company’s Office 365 and Azure Active directory environment with monitoring and troubleshooting synchronization with on-premises.
-	Started the practice of utilizing the Windows Deployment Services to automate corporate image deployment on laptops.
-	Completed single sign-on implementation for commonly used applications across the company.
-	Completed domain migration and upgrades from Windows 7 to Windows 10 for two company offices (approx. 70 users). Provided third-party antivirus installations and Bitlocker encryption on all corporate laptops.
-	Completed seamless transition to remote work across whole company locations.

Focusing on developing skills for Senior System Administrator / DevOps engineer role
No time tracking approach
Refuse to work with russians on any levels