Position: Business development | Head of customer care| Head of B2B sales | B2C sales | Retention
Category: Sales
English level: upper
Years of experience: 11

o Built and developed the sales strategy among Retail chains (sales growth from 4% of share to 15% in 6 month)
o Growth the number of leads in Digital sales channel (+ 35% y-t-y)
o Developed partnership relations with vendors -Samsung, LG, Hisence, Sony, Philips (cover growth from 25% to 80% of all devices).
o Growth of the efficiency (conversion) of sales in the Call-Center channel (+25%).
o Bringing the quality of customer service to a consistently high level
o Implemented marketing strategy: developed positioning, brand identity, unique offer, advertising materials, implemented advertising campaigns on TV, radio, billboards, digital (market share growth from 11% to 40% in 2.5 years)
o Planning and implementation of a strategy to increase brand loyalty (NPS growth from 35% to 55%)
Experienced and effective Business Development executive with expertise driving revenue growth on Telco market in Ukraine.
Over 10 years experience developing sales strategies in different directions and sales channels,analyzing business markets and managing high profile client relationships. 
Built teams that have brought several new products to Pay TV market and generated revenue over 13$M.
For the last 5 years, my responsibilities have been to build partnerships (development and maintenance) with various companies in various fields of activity - both in Ukraine and abroad, in order to develop business. From global players such as Eutelsat (a provider of satellite services to providers) or Samsung, LG - Smart TV and phone vendors, Nagra (a provider of IT solutions for streaming businesses) to local Comfy and Eldorado, which are engaged in retail trade.
I want to be part of an international company with an open and transparent management system and a culture of interaction. I am close in spirit to an environment where there is an opportunity to make decisions (as well as be responsible for them), find and implement new, non-trivial approaches in business.