Position: HR Generalist / HR Manager
Category: HR
English level: upper
Years of experience: 3


Since 2018 I've been working in Human Resources sphere. I was lucky to work deeply with almost all areas of HR span of control:
- Provided full cycle of HR service to the employers, including on-boarding and trainings for new employees, 1:1 meetings, support employees’ career growth, etc; 
- Regular monitoring of employee satisfaction and involvement; 
- Liaised between management and employees to deliver conflict resolution; 
- Organization of internal activities aimed at corporate culture development; 
- Development of communication technology with Mcdonald's visitors, models of communication with different categories of clients, ways to rehabilitate dissatisfied guests; 
- Resolve conflict situations; 
- Development of motivational programs for employees; 
- Created content for training on the topics “Care for guests” and “Process return of dissatisfied visitors; 
- Full cycle of recruitment process