Position: Business Analyst | Product Manager
Category: Business Analyst
English level: intermediate
Years of experience: 1

Professional achievements:
Developed the template for documenting the internal system of the
company.
Automated internal business process using a visual platform for design,
creation, and automation — make.com.
Conducted data audits within the internal system to ensure data integrity
and creating visualizations using Looker Studio.
Conducted user behavior research to create training materials for working
with the system.
Updated the FAQ for system usage and information on company business
processes.

As part of the university course "Software Development Technologies" I created a set of diagrams and formed user stories, product backlog and text scripts.

I also took part of the course from Code Space, where I learned how to work with user-persons, tables of stakeholders, and various techniques for identifying requirements.
Expirience:
HR Business Analyst in Genesis Tech (8.2022-5.2023)
Full-time, 10 month
Kyiv, Ukraine

Responsibilities:
Maintaining the smooth operation of the internal system.
Providing users with guidance on interacting with the system.
Fixing bugs that may arise in the system's functioning.
Gathering requirements and stakeholders' preferences, implementing
system updates, developing new processes, writing or editing scripts for
new processes.
Automating business processes.
Communicating with technical support for the system.

Practical and theoretical knowledge of Business Analysis:

Practical:
Software modeling with the help of Use Case Diagram, Class Diagram,
Sequence Diagram, Object Diagram, State Diagram, Component Diagram,
Activity Diagram using the UML graphical description language
Forming of Product Backlog, User Story and User mapping

Theoretical:
Models of software`s life cycle.
Flexible methodologies.
The quality of software. Types of quality of software. Models of quality of
software.
Architectural styles. Multilayer architecture.
Modeling and documenting business processes. Requirements for the
planning process.
Working with stakeholders and identifying requirements.
Main components and description of the business process.

Sources:
Carl Wiegers "Software requirements"
University course "Software Development Technologies."
University course "Analysis of business processes."
Online webinars and video materials (E5, EPAM, CodeSpace and others).

Software development:
I have no commercial experience in software development, but I got acquainted
with C++, C#, Java, Python, HTML, SQL, Dart, UML during studying. Worked in
the following development environments: Microsoft Visual Studio, IntelliJ,
DataGrip, Rider, PyCharm, Visual Paradigm, SceneBuilder, Android Studio.
Currently, I am seeking career opportunities to deepen my expertise. I am particularly interested in product work and its development. I want to learn, grow, and create something truly amazing.