Position: Project Manager, Account Manager, Project Coordinator
Category: Project Manager
English level: upper
Years of experience: 5


Product Manager & Business Analyst (April 2020 - February 2022)
1. Assisting Sales reps with potential clients and explaining the advantages of the
application;
2. Creating individual RoadMaps;
3. Managing all processes during technical setup;
4. Providing employee traings to show how to work with the application;
5. Providing support for clients, gathering client feedback;
6. Preparing regular reports for clients on the financial result of working with the
application;
7. Working with the Development team on the application enhancements.

Product Manager & Business Analyst (October 2019 - April 2020)
1. Managing teams of 10 employees;
2. Weekly SCRUM meeting with the team, working on issues and assigning tasks for the
team;
3. Communications (negotiation with customers, presentation skills);
4. Task analysis and work evaluation;
5. Weekly updates for clients;
6. Creating a website optimization plan for clients;
7. Quickly eliminating client’s issues;
8. Leadership (Team building, strategic planning);
9. Scope planning, requirements and budget management;
10. Negotiations of project scope and timeline with the customer, performing full-cycle
of project delivery reporting and monitoring.

Account Manager (December 2017 - October 2019)
1. Weekly SCRUM meeting with the team, working on issues and assigning tasks for the
team;
2. Communications (negotiation with customers, presentation skills);
3. Task analysis and work evaluation;
4. Weekly updates for clients;
5. Creating a website optimization plan for clients;
6. Quickly eliminate client’s issues;
7. Scope planning, requirements and budget management.