Position: Project Manager/ Support Manager /Account Manager
Category: Project Manager
English level: fluent
Years of experience: 1.5


Management of team's work done
Planning and prioritizing of tasks
Control of KPIs reaching
Maintenance of Defect Management processes
Team's activity reporting
Generating ideas for automation of defects processing workflow
Keeping strong relationships with customers resolving any conflicts which arise
Organisation of onborading process  newcomers
Jira Tickets creation
Brand process establishment (epics division, labels creation, meeting organization, tickets structure defining)
Progress tracking
Tickets status updating
Delivery date prediction
Communication with POs for collecting info and finding a solution for cross-functional features
Informing the customer about progress and blockers
Organizing and conducting meetings, preparation of MoMs, follow-upping execution of protocol tasks
Motivated to increase my skill set of leading technical staff and managing projects.
Looking forward to apply my knowledge and varied experience. Demonstrated ability to communicate with customer in an effective way showing progress and solving issues.