Position: Business Analyst
Category: Business Analyst
English level: fluent
Years of experience: 7

Among accomplishments/kudos/praise/etc.:

2022: Letter of appreciation from Program Management for getting a major Bank to agree upon/sign a "statement of scope" document. 

 2021: "All the right questions" award from Dev lead.

 2013: 1. promotion to a senior-level role; 2. "5 years of excellence" service award.

 2009: Scored #1 in team GoKart racing 

 2007: 1. CEO award for reverse-engineering a functional spec off of an existing product (to meet an overlooked contractual obligation). 2. Promotion to a senior-level role.

 2001/2004: Three letters of appreciation from clients.

 2001: "Solution of the month" award.
Canadian citizen based overseas. Unable to consider relocation at present (would be glad to). Over 20 years in IT shops; 7 most recent years as a Business Analyst, prior to that — as a Tech Writer.

Educational background: Middle Eastern Studies and Computational Linguistics (former USSR). 

Domains: e-commerce, fintech, enterprise software, multi-tier middleware, business continuity, virtualization, vtelecommunications, some of them as 'cloud-native' efforts.

Tools: Jira/Confluence, Markdown, XML/HTML, Python/SQL (basic-to-intermediate), a bunch of documentation development and publishing tools (too many to list), as well as those for visuals development. Comfortable with version control systems, OSs and application virtualization/containerization concepts and tools (Windows/Linux/MacOS, Git, VMware, Docker). Familiar with software development lifecycle concepts and project management methodologies (Waterfall/Agile [Scrum]/Kanban).

Not quite the managerial type — feel more comfortable *supporting* the product and project management organization(s).

Currently on a temporary gig supporting a local sub-government IT team, doing a G2B project dealing with e-procurement and an electronic excise tax system. In parallel, familiarizing with the latest AI trends and tools in the trade.

In terms of "what I want to improve", in general, on top of daily work, love to drive initiatives of standardizing/streamlining BA/PM/QA/Dev communication.

Thanks!
Being pushed into the deep end of the pool with no goggles.