Position: Customer Support
Category: Support
English level: fluent
Years of experience: 1.5


Customer Success Manager at Belkins from Mar 2021 - Sep 2022
Main responsibilities: supporting existing and prospective clients by providing them timely and accurate information; identifying, analyzing, and troubleshooting various issues and providing timely and effective solutions; helping clients transfer from their initial trial period to paying clients; using a proactive approach to client feedback and following up on their success; working with Hubspot, Jira, Stripe, and Intercom.