pwc-archive/papers-with-abstracts huggingface dataset:
Task-Oriented Dialog Systems for the Senegalese Wolof Language
Authors: Derguene Mbaye, Moussa Diallo
Date: 2024-12-15 00:00:00
Tasks: Chatbot, Hallucination, Machine Translation

In recent years, we are seeing considerable interest in conversational agents with the rise of large language models (LLMs). Although they offer considerable advantages, LLMs also present significant risks, such as hallucination, which hinder their widespread deployment in industry. Moreover, low-resource languages such as African ones are still underrepresented in these systems limiting their performance in these languages. In this paper, we illustrate a more classical approach based on modular architectures of Task-oriented Dialog Systems (ToDS) offering better control over outputs. We propose a chatbot generation engine based on the Rasa framework and a robust methodology for projecting annotations onto the Wolof language using an in-house machine translation system. After evaluating a generated chatbot trained on the Amazon Massive dataset, our Wolof Intent Classifier performs similarly to the one obtained for French, which is a resource-rich language. We also show that this approach is extensible to other low-resource languages, thanks to the intent classifier's language-agnostic pipeline, simplifying the design of chatbots in these languages.
Leveraging Large Language Models for Active Merchant Non-player Characters
Authors: Byungjun Kim, Minju Kim, Dayeon Seo, Bugeun Kim
Date: 2024-12-15 00:00:00
Tasks: Knowledge Distillation

We highlight two significant issues leading to the passivity of current merchant non-player characters (NPCs): pricing and communication. While immersive interactions have been a focus, negotiations between merchant NPCs and players on item prices have not received sufficient attention. First, we define passive pricing as the limited ability of merchants to modify predefined item prices. Second, passive communication means that merchants can only interact with players in a scripted manner. To tackle these issues and create an active merchant NPC, we propose a merchant framework based on large language models (LLMs), called MART, which consists of an appraiser module and a negotiator module. We conducted two experiments to guide game developers in selecting appropriate implementations by comparing different training methods and LLM sizes. Our findings indicate that finetuning methods, such as supervised finetuning (SFT) and knowledge distillation (KD), are effective in using smaller LLMs to implement active merchant NPCs. Additionally, we found three irregular cases arising from the responses of LLMs. We expect our findings to guide developers in using LLMs for developing active merchant NPCs.
Transliterated Zero-Shot Domain Adaptation for Automatic Speech Recognition
Authors: Han Zhu, Gaofeng Cheng, Qingwei Zhao, Pengyuan Zhang
Date: 2024-12-15 00:00:00
Tasks: Automatic Speech Recognition, Domain Adaptation, speech-recognition, Speech Recognition, Transliteration

The performance of automatic speech recognition models often degenerates on domains not covered by the training data. Domain adaptation can address this issue, assuming the availability of the target domain data in the target language. However, such assumption does not stand in many real-world applications. To make domain adaptation more applicable, we address the problem of zero-shot domain adaptation (ZSDA), where target domain data is unavailable in the target language. Instead, we transfer the target domain knowledge from another source language where the target domain data is more accessible. To do that, we first perform cross-lingual pre-training (XLPT) to share domain knowledge across languages, then use target language fine-tuning to build the final model. One challenge in this practice is that the pre-trained knowledge can be forgotten during fine-tuning, resulting in sub-optimal adaptation performance. To address this issue, we propose transliterated ZSDA to achieve consistent pre-training and fine-tuning labels, leading to maximum preservation of the pre-trained knowledge. Experimental results show that transliterated ZSDA relatively decreases the word error rate by 9.2% compared with a wav2vec 2.0 baseline. Moreover, transliterated ZSDA consistently outperforms self-supervised ZSDA and performs on par with supervised ZSDA, proving the superiority of transliteration-based pre-training labels.
Unpacking the Resilience of SNLI Contradiction Examples to Attacks
Authors: Chetan Verma, Archit Agarwal
Date: 2024-12-15 00:00:00
Tasks: Adversarial Attack

Pre-trained models excel on NLI benchmarks like SNLI and MultiNLI, but their true language understanding remains uncertain. Models trained only on hypotheses and labels achieve high accuracy, indicating reliance on dataset biases and spurious correlations. To explore this issue, we applied the Universal Adversarial Attack to examine the model's vulnerabilities. Our analysis revealed substantial drops in accuracy for the entailment and neutral classes, whereas the contradiction class exhibited a smaller decline. Fine-tuning the model on an augmented dataset with adversarial examples restored its performance to near-baseline levels for both the standard and challenge sets. Our findings highlight the value of adversarial triggers in identifying spurious correlations and improving robustness while providing insights into the resilience of the contradiction class to adversarial attacks.
The Superalignment of Superhuman Intelligence with Large Language Models
Authors: Minlie Huang, Yingkang Wang, Shiyao Cui, Pei Ke, Jie Tang
Date: 2024-12-15 00:00:00

We have witnessed superhuman intelligence thanks to the fast development of large language models and multimodal language models. As the application of such superhuman models becomes more and more popular, a critical question arises here: how can we ensure superhuman models are still safe, reliable and aligned well to human values? In this position paper, we discuss the concept of superalignment from the learning perspective to answer this question by outlining the learning paradigm shift from large-scale pretraining, supervised fine-tuning, to alignment training. We define superalignment as designing effective and efficient alignment algorithms to learn from noisy-labeled data (point-wise samples or pair-wise preference data) in a scalable way when the task becomes very complex for human experts to annotate and the model is stronger than human experts. We highlight some key research problems in superalignment, namely, weak-to-strong generalization, scalable oversight, and evaluation. We then present a conceptual framework for superalignment, which consists of three modules: an attacker which generates adversary queries trying to expose the weaknesses of a learner model; a learner which will refine itself by learning from scalable feedbacks generated by a critic model along with minimal human experts; and a critic which generates critics or explanations for a given query-response pair, with a target of improving the learner by criticizing. We discuss some important research problems in each component of this framework and highlight some interesting research ideas that are closely related to our proposed framework, for instance, self-alignment, self-play, self-refinement, and more. Last, we highlight some future research directions for superalignment, including identification of new emergent risks and multi-dimensional alignment.
AD-LLM: Benchmarking Large Language Models for Anomaly Detection
Authors: Tiankai Yang, Yi Nian, Shawn Li, Ruiyao Xu, Yuangang Li, Jiaqi Li, Zhuo Xiao, Xiyang Hu, Ryan Rossi, Kaize Ding, Xia Hu, Yue Zhao
Date: 2024-12-15 00:00:00
Tasks: Anomaly Detection, Benchmarking, Data Augmentation, Fraud Detection, Medical Diagnosis, Misinformation, Model Selection, Text Generation

Anomaly detection (AD) is an important machine learning task with many real-world uses, including fraud detection, medical diagnosis, and industrial monitoring. Within natural language processing (NLP), AD helps detect issues like spam, misinformation, and unusual user activity. Although large language models (LLMs) have had a strong impact on tasks such as text generation and summarization, their potential in AD has not been studied enough. This paper introduces AD-LLM, the first benchmark that evaluates how LLMs can help with NLP anomaly detection. We examine three key tasks: (i) zero-shot detection, using LLMs' pre-trained knowledge to perform AD without tasks-specific training; (ii) data augmentation, generating synthetic data and category descriptions to improve AD models; and (iii) model selection, using LLMs to suggest unsupervised AD models. Through experiments with different datasets, we find that LLMs can work well in zero-shot AD, that carefully designed augmentation methods are useful, and that explaining model selection for specific datasets remains challenging. Based on these results, we outline six future research directions on LLMs for AD.
Hanprome: Modified Hangeul for Expression of foreign language pronunciation
Authors: Wonchan Kim, Michelle Meehyun Kim
Date: 2024-12-15 00:00:00
Tasks: Form

Hangeul was created as a phonetic alphabet and is known to have the best 1:1 correspondence between letters and pronunciation among existing alphabets. In this paper, we examine the possibility of modifying the basic form of Hangeul and using it as a kind of phonetic symbol. The core concept of this approach is to preserve the basic form of the alphabet, modifying only the shape of a stroke rather than the letter itself. To the best of our knowledge, no previous attempts in any language have been made to express pronunciations of an alphabet different from the original simply by changing the shape of the alphabet strokes, and this paper is probably the first attempt in this direction.
LAW: Legal Agentic Workflows for Custody and Fund Services Contracts
Authors: William Watson, Nicole Cho, Nishan Srishankar, Zhen Zeng, Lucas Cecchi, Daniel Scott, Suchetha Siddagangappa, Rachneet Kaur, Tucker Balch, Manuela Veloso
Date: 2024-12-15 00:00:00
Tasks: Language Modeling, Language Modelling, Large Language Model

Legal contracts in the custody and fund services domain govern critical aspects such as key provider responsibilities, fee schedules, and indemnification rights. However, it is challenging for an off-the-shelf Large Language Model (LLM) to ingest these contracts due to the lengthy unstructured streams of text, limited LLM context windows, and complex legal jargon. To address these challenges, we introduce LAW (Legal Agentic Workflows for Custody and Fund Services Contracts). LAW features a modular design that responds to user queries by orchestrating a suite of domain-specific tools and text agents. Our experiments demonstrate that LAW, by integrating multiple specialized agents and tools, significantly outperforms the baseline. LAW excels particularly in complex tasks such as calculating a contract's termination date, surpassing the baseline by 92.9% points. Furthermore, LAW offers a cost-effective alternative to traditional fine-tuned legal LLMs by leveraging reusable, domain-specific tools.
NITRO: LLM Inference on Intel Laptop NPUs
Authors: Anthony Fei, Mohamed S. Abdelfattah
Date: 2024-12-15 00:00:00
Tasks: CPU, GPU

Large Language Models (LLMs) have become essential tools in natural language processing, finding large usage in chatbots such as ChatGPT and Gemini, and are a central area of research. A particular area of interest includes designing hardware specialized for these AI applications, with one such example being the neural processing unit (NPU). In 2023, Intel released the Intel Core Ultra processor with codename Meteor Lake, featuring a CPU, GPU, and NPU system-on-chip. However, official software support for the NPU through Intel's OpenVINO framework is limited to static model inference. The dynamic nature of autoregressive token generation in LLMs is therefore not supported out of the box. To address this shortcoming, we present NITRO (NPU Inference for Transformers Optimization), a Python-based framework built on top of OpenVINO to support text and chat generation on NPUs. In this paper, we discuss in detail the key modifications made to the transformer architecture to enable inference, some performance benchmarks, and future steps towards improving the package. The code repository for NITRO can be found here: https://github.com/abdelfattah-lab/nitro.
Separate the Wheat from the Chaff: A Post-Hoc Approach to Safety Re-Alignment for Fine-Tuned Language Models
Authors: Di wu, Xin Lu, Yanyan Zhao, Bing Qin
Date: 2024-12-15 00:00:00
Tasks: Safety Alignment

Although large language models (LLMs) achieve effective safety alignment at the time of release, they still face various safety challenges. A key issue is that fine-tuning often compromises the safety alignment of LLMs. To address this issue, we propose a method named \textbf{IRR} (\textbf{I}dentify, \textbf{R}emove, and \textbf{R}ecalibrate for Safety Realignment) that performs safety realignment for LLMs. The core of IRR is to identify and remove unsafe delta parameters from the fine-tuned models, while recalibrating the retained ones. We evaluate the effectiveness of IRR across various datasets, including both full fine-tuning and LoRA methods. Our results demonstrate that IRR significantly enhances the safety performance of fine-tuned models on safety benchmarks, such as harmful queries and jailbreak attacks, while maintaining their performance on downstream tasks. The source code is available at: \url{https://anonymous.4open.science/r/IRR-BD4F}.
Dual Traits in Probabilistic Reasoning of Large Language Models
Authors: Shenxiong Li, Huaxia Rui
Date: 2024-12-15 00:00:00
Tasks: Prompt Engineering

We conducted three experiments to investigate how large language models (LLMs) evaluate posterior probabilities. Our results reveal the coexistence of two modes in posterior judgment among state-of-the-art models: a normative mode, which adheres to Bayes' rule, and a representative-based mode, which relies on similarity -- paralleling human System 1 and System 2 thinking. Additionally, we observed that LLMs struggle to recall base rate information from their memory, and developing prompt engineering strategies to mitigate representative-based judgment may be challenging. We further conjecture that the dual modes of judgment may be a result of the contrastive loss function employed in reinforcement learning from human feedback. Our findings underscore the potential direction for reducing cognitive biases in LLMs and the necessity for cautious deployment of LLMs in critical areas.
Navigating Dialectal Bias and Ethical Complexities in Levantine Arabic Hate Speech Detection
Authors: Ahmed Haj Ahmed, Rui-Jie Yew, Xerxes Minocher, Suresh Venkatasubramanian
Date: 2024-12-14 00:00:00
Tasks: Hate Speech Detection

Social media platforms have become central to global communication, yet they also facilitate the spread of hate speech. For underrepresented dialects like Levantine Arabic, detecting hate speech presents unique cultural, ethical, and linguistic challenges. This paper explores the complex sociopolitical and linguistic landscape of Levantine Arabic and critically examines the limitations of current datasets used in hate speech detection. We highlight the scarcity of publicly available, diverse datasets and analyze the consequences of dialectal bias within existing resources. By emphasizing the need for culturally and contextually informed natural language processing (NLP) tools, we advocate for a more nuanced and inclusive approach to hate speech detection in the Arab world.
Can LLMs Help Create Grammar?: Automating Grammar Creation for Endangered Languages with In-Context Learning
Authors: Piyapath T Spencer, Nanthipat Kongborrirak
Date: 2024-12-14 00:00:00
Tasks: In-Context Learning

Yes! In the present-day documenting and preserving endangered languages, the application of Large Language Models (LLMs) presents a promising approach. This paper explores how LLMs, particularly through in-context learning, can assist in generating grammatical information for low-resource languages with limited amount of data. We takes Moklen as a case study to evaluate the efficacy of LLMs in producing coherent grammatical rules and lexical entries using only bilingual dictionaries and parallel sentences of the unknown language without building the model from scratch. Our methodology involves organising the existing linguistic data and prompting to efficiently enable to generate formal XLE grammar. Our results demonstrate that LLMs can successfully capture key grammatical structures and lexical information, although challenges such as the potential for English grammatical biases remain. This study highlights the potential of LLMs to enhance language documentation efforts, providing a cost-effective solution for generating linguistic data and contributing to the preservation of endangered languages.
Human-Centric NLP or AI-Centric Illusion?: A Critical Investigation
Authors: Piyapath T Spencer
Date: 2024-12-14 00:00:00
Tasks: Language Modelling

Human-Centric NLP often claims to prioritise human needs and values, yet many implementations reveal an underlying AI-centric focus. Through an analysis of case studies in language modelling, behavioural testing, and multi-modal alignment, this study identifies a significant gap between the ideas of human-centricity and actual practices. Key issues include misalignment with human-centred design principles, the reduction of human factors to mere benchmarks, and insufficient consideration of real-world impacts. The discussion explores whether Human-Centric NLP embodies true human-centred design, emphasising the need for interdisciplinary collaboration and ethical considerations. The paper advocates for a redefinition of Human-Centric NLP, urging a broader focus on real-world utility and societal implications to ensure that language technologies genuinely serve and empower users.
Enhancing Discoverability in Enterprise Conversational Systems with Proactive Question Suggestions
Authors: Xiaobin Shen, Daniel Lee, Sumit Ranjan, Sai Sree Harsha, Pawan Sevak, Yunyao Li
Date: 2024-12-14 00:00:00
Tasks: Management, Marketing, Question Generation, Question-Generation

Enterprise conversational AI systems are becoming increasingly popular to assist users in completing daily tasks such as those in marketing and customer management. However, new users often struggle to ask effective questions, especially in emerging systems with unfamiliar or evolving capabilities. This paper proposes a framework to enhance question suggestions in conversational enterprise AI systems by generating proactive, context-aware questions that try to address immediate user needs while improving feature discoverability. Our approach combines periodic user intent analysis at the population level with chat session-based question generation. We evaluate the framework using real-world data from the AI Assistant for Adobe Experience Platform (AEP), demonstrating the improved usefulness and system discoverability of the AI Assistant.
Tokens, the oft-overlooked appetizer: Large language models, the distributional hypothesis, and meaning
Authors: Julia Witte Zimmerman, Denis Hudon, Kathryn Cramer, Alejandro J. Ruiz, Calla Beauregard, Ashley Fehr, Mikaela Irene Fudolig, Bradford Demarest, Yoshi Meke Bird, Milo Z. Trujillo, Christopher M. Danforth, Peter Sheridan Dodds
Date: 2024-12-14 00:00:00

Tokenization is a necessary component within the current architecture of many language models, including the transformer-based large language models (LLMs) of Generative AI, yet its impact on the model's cognition is often overlooked. We argue that LLMs demonstrate that the Distributional Hypothesis (DH) is sufficient for reasonably human-like language performance, and that the emergence of human-meaningful linguistic units among tokens motivates linguistically-informed interventions in existing, linguistically-agnostic tokenization techniques, particularly with respect to their roles as (1) semantic primitives and as (2) vehicles for conveying salient distributional patterns from human language to the model. We explore tokenizations from a BPE tokenizer; extant model vocabularies obtained from Hugging Face and tiktoken; and the information in exemplar token vectors as they move through the layers of a RoBERTa (large) model. Besides creating sub-optimal semantic building blocks and obscuring the model's access to the necessary distributional patterns, we describe how tokenization pretraining can be a backdoor for bias and other unwanted content, which current alignment practices may not remediate. Additionally, we relay evidence that the tokenization algorithm's objective function impacts the LLM's cognition, despite being meaningfully insulated from the main system intelligence.
LLMs-in-the-Loop Part 2: Expert Small AI Models for Anonymization and De-identification of PHI Across Multiple Languages
Authors: Murat Gunay, Bunyamin Keles, Raife Hizlan
Date: 2024-12-14 00:00:00
Tasks: De-identification, Document Translation, NER, Relation Extraction

The rise of chronic diseases and pandemics like COVID-19 has emphasized the need for effective patient data processing while ensuring privacy through anonymization and de-identification of protected health information (PHI). Anonymized data facilitates research without compromising patient confidentiality. This paper introduces expert small AI models developed using the LLM-in-the-loop methodology to meet the demand for domain-specific de-identification NER models. These models overcome the privacy risks associated with large language models (LLMs) used via APIs by eliminating the need to transmit or store sensitive data. More importantly, they consistently outperform LLMs in de-identification tasks, offering superior performance and reliability. Our de-identification NER models, developed in eight languages (English, German, Italian, French, Romanian, Turkish, Spanish, and Arabic) achieved f1-micro score averages of 0.966, 0.975, 0.976, 0.970, 0.964, 0.974, 0.978, and 0.953 respectively. These results establish them as the most accurate healthcare anonymization solutions, surpassing existing small models and even general-purpose LLMs such as GPT-4o. While Part-1 of this series introduced the LLM-in-the-loop methodology for bio-medical document translation, this second paper showcases its success in developing cost-effective expert small NER models in de-identification tasks. Our findings lay the groundwork for future healthcare AI innovations, including biomedical entity and relation extraction, demonstrating the value of specialized models for domain-specific challenges.
Quantifying Extreme Opinions on Reddit Amidst the 2023 Israeli-Palestinian Conflict
Authors: Alessio Guerra, Marcello Lepre, Oktay Karakus
Date: 2024-12-14 00:00:00

This study investigates the dynamics of extreme opinions on social media during the 2023 Israeli-Palestinian conflict, utilising a comprehensive dataset of over 450,000 posts from four Reddit subreddits (r/Palestine, r/Judaism, r/IsraelPalestine, and r/worldnews). A lexicon-based, unsupervised methodology was developed to measure "extreme opinions" by considering factors such as anger, polarity, and subjectivity. The analysis identifies significant peaks in extremism scores that correspond to pivotal real-life events, such as the IDF's bombings of Al Quds Hospital and the Jabalia Refugee Camp, and the end of a ceasefire following a terrorist attack. Additionally, this study explores the distribution and correlation of these scores across different subreddits and over time, providing insights into the propagation of polarised sentiments in response to conflict events. By examining the quantitative effects of each score on extremism and analysing word cloud similarities through Jaccard indices, the research offers a nuanced understanding of the factors driving extreme online opinions. This approach underscores the potential of social media analytics in capturing the complex interplay between real-world events and online discourse, while also highlighting the limitations and challenges of measuring extremism in social media contexts.