I worked on several projects with Bill when he was a fire chief, and he was always a great guy to work with. He was committed, helpful, and also cognizant of the challenges and demands other agencies faced in joint projects. When projects finished, he'd be the first one writing letters of appreciation and thanks to the participants and their supervisors to commend their efforts.
About two years after working with Bill, I went to work FOR Bill as a responder and he continued to be an excellent leader and administrator. The MSB certainly is plagued with dysfunction at many levels, but Director Gamble ran a department that worked very hard at all levels to remove theirs. He and the rest of the team there at DES have really brought that department a long way in a short time, and morale is higher now than it has been in the 8 years I've seen it.