"No competition, entrenched monoploy , lack of choice"

Unfortunately that describes most of Canada.  But you left out collusion, usury, false advertising, and fraud.

Ask any Canadian if they have ever been defrauded by their telecom provider.  9 out of 10 will answer yes and in fact most have been on multiple occasions for some small amount of money each time.

The telecoms know that no one will sue them for $50, but when you multiply that by millions of people over two decades...  Well you get the idea.