Monica...I could well be wrong....but I think AL did suggest that the Church can work with divorced and remarried folks relative to both the internal forum and sacrament reception, and by extension their Church status.

I am sure the Church supports sacramental marriages and is saddened if that doesn't work out....but in the case of divorce and remarriage, the remarriage/Eucharist reception deal has been addressed in part by AL, the Internal forum and the personal consciences of those concerned.

Francis has said repeatedly that these situations are highly individualized and don't admit of a 'one size fits all' deal.....think you can say that to your folks?