Bought a couple of couches on sale at Ikea. Before we could buy them, they had to be disassembled, parts placed in bags and taped to the frame by us, then we wheeled them to the delivery area, where we waited in line to schedule the items for arrival at our house.

I have no idea how an older couple would have managed this. An employee told me that they are not allowed to assist.

A day later when the delivery truck arrived, the floor of the vehicle was dusty and dirty and left stains on our delivered furniture.

For all our work and the poor service we were charged 70 dollars.

Furniture cleaning and liniment not included in the price.