It's not just Pillay. She did the honourable thing and resigned after the fact, but thereafter the Shelley Garland author was tracked down and surprised at his place of work. Not unlike what the Apartheid-era's secret police did to people back in the not so good old days.

It's disingenuous and it insults everyone's intelligence to try and make this out as his error for pointing out the procedural problems in many of our not so reputable media franchises. 

Ultimately, the editor could have just contacted the real author and asked for a follow-up op-ed to set the record straight. This as an olive branch and as an attempt to restore some of its reputation. Now it appears that the author pointed out egg on their faces and they turned themselves into omelettes.