We had a birth at Sacred Heart (at the old location) that bordered on malpractice.. It ended with a nurse cutting my newborn baby's foot with desk scissors, removing her ankle tag without looking at what she was doing. She had to get stitches.. as a newborn.. It was a HORRIBLE, HORRIBLE experience, start to finish, everything from pushing formula, refusing to give lactation training, moving us to a shared room so they could have the single room for a 'potluck', broken blinds, freezing room, disdainful nurses and ambivalent treatment.. 
It culminated a few weeks later with me having to go back for a post birth hemorrhage (retained placenta) that almost cost me my life..  Never, ever again.. I never heard from the nurse who cut a dime sized piece of skin off of my baby's foot.. not even an 'I'm sorry'.