user: Hello. Can I get one Cortado, please. The order is for Fred.

assistant: Of course. Let me just enter that order. Could you confirm it for me on the screen?

user: Actually can we make a change? Can I get that as a decaf?

assistant: Of course. Let me just fix that. Could you confirm the order once again?

user: That looks good.

assistant: Excellent. Your order will be ready soon over at the coffee bar.